Mr. Rooter Plumbing of Springfield

Located in Springfield, Missouri

Address: 3318 S National Ave, Springfield, MO 65807, United States

Phone: +1 417-319-7464

Rating: 4.8

Services

Online estimates
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-28 - Rating: 5)
The folks from Mr. Rooter could not have been nicer or more accommodating! They did their best to take care of a big job for me as quickly as they could, which I really appreciated! They kept the lines of communication open every step of the way, which was a great help. They did a great job for me and I will definitely call them next time I need plumbing help.

Review 2 (2024-10-27 - Rating: 5)
Plumber was actually a bit early and called to let me know before coming to the house. Was knowledgeable, courteous and did a fine job. Will call them again when a plumber is required. Recommend them!!

Review 3 (2024-11-17 - Rating: 5)
Fast, professional and courteous. Arrived early on a Sunday morning to fix my screw up at trying to install a new kitchen faucet. Chris fixed it all. Thx!!!

Review 4 (2024-05-23 - Rating: 5)
After trying to get our sink unplugged for two days, we call Mr Plumber. They arrived when they were scheduled, and was very knowledgeable. They were here for less than an hour and our sink ran clear. Very pleasant to work with. I would highly recommend them.

Review 5 (2024-08-05 - Rating: 5)
We called Sunday morning and they were here that afternoon. No higher cost for coming out on a weekend. Price was much lower than other companies. They identified the issue and cleared the trouble quickly.

Review 6 (2024-01-19 - Rating: 5)
They Did Excellent Work Hydro Jetting My Lateral Lines!!! Because Of Roots We Were To The Point Of Only Being Able To Flush Our Toilets Without It Backing Up In The Basement!!!! With Two Months Of Winter Left And Just Having A Recent Carpal Tunnel Surgery... Theres No Way That I Could Have Dug Up My Lateral Lines To Fix It!!!! They Had Me Fixed In Two Hours!!!!

Review 7 (2024-02-23 - Rating: 5)
I had a backed up main line and they had to come out three separate times this past week, to fault of their own, to clear it. They worked with my home warranty company and got the job done. Thank you Richard!

Review 8 (2023-12-17 - Rating: 5)
Scott was amazing! Very professional, friendly, and quick to respond and take care of things on a weekend with an evening time septic emergency. I also appreciate how he explained things so well. Would absolutely recommend!

Review 9 (2024-01-17 - Rating: 5)
Scott was so amazingly helpful, kind, patient, and I will definitely be using Mr.Rooter again because of him. We plan to get our plumbing redone in the spring and I will be asking for Scott personally! Thank you, Scott!

Review 10 (2023-07-06 - Rating: 5)
Mr. Rooter came out to hook up an ice machine in our Nixa, MO shop. They were kind and courteous and knew what they were doing. They even helped with a few other plumbing annoyances around the shop while they were here! I highly recommend!!

Review 11 (2023-12-23 - Rating: 5)
Gentlementhat came to fix our clogging issue was FANTASTIC! Tookgreat care on interior of house which is where he started to fix problem. Moved to outside and did back into house and thenfrom clean out to street. Absolute life saver on a holiday weekend. He was our Christmas miracle.

Review 12 (2021-04-22 - Rating: 5)
Very pleased with my experience. They were on-time, friendly, efficient and left the work site in good shape. They knew exactly where to find the problem pipe in the wall and only required a small-ish access to be cut, which they covered with a removable access panel when finished. They even provided a couple of pointers about my water softener and jetted tub (which were not reasons I contacted them). I will use them again and I would definitely recommend.

Review 13 (2018-01-17 - Rating: 5)
We had a clog issue and your company came in a timely manner. The plumber,Wallace, was very nice and professional. He answered all our questions and offered advice on how to prevent it from happening again. They also made sure that the area where they worked was clean before they left. I would highly recommend Mr.Rooter if you have plumbing issues.

Review 14 (2018-02-19 - Rating: 5)
Outstanding Work!Brandon from Mr. Rooter Springfield and his team did an excellent job for me. He was exceptionally helpful and answered all of my questions. Brandon listened to me and I felt like he really cared. I was in a crisis. I had a main water line break and had been out of water for 5 days. Brandon and his team were very quick to respond. They did the work in a very professional manner. The total cost was several hundred dollars below their estimate.I highly recommend Mr. Rooter for all your plumbing issues.

Review 15 (2024-01-09 - Rating: 5)
Scott Brophy was great with his response time, clearly explained what would be involved, and took care of my plumbing issue. Highly recommend!

Review 16 (2017-09-19 - Rating: 5)
The technicians were very knowledgeable, concise and to the point it was much appreciated since we had our main line spring a leak. They got there within 30 minutes and headed straight to work on the problem. Would recommend them to anyone in need of quality work for a fair price. Above all else they were very friendly and seemed genuinely concerned about our problem and had no issue answering all our questions, which was a lot since we were so nervous. Hands down the best overall experience I have received, not just with plumbing but in any customer service industry.

Review 17 (2019-01-09 - Rating: 5)
Great customer service! I havent had the opportunity to use them personally, but I was visiting a friend when they had a plumbing issue in their new home and were looking into local plumbers to do the repair. Out of all the plumbers, Kevin was one the most outgoing and dedicated plumbers to share his expertise with my firends. If I lived close enough to use them at my own house, I definitely would.

Review 18 (2024-08-16 - Rating: 5)
Mr. Rooter came out the next morning after I called. Cade was polite and thorough. He fixed both my issues in our restroom quickly and made sure to clean up after the work was performed. Very grateful for the quick response! Highly recommend!

Review 19 (2022-02-15 - Rating: 5)
What an awesome plumbing company!! We got a timely appointment to have an estimate and was impressed so we had the work performed by Mr. Rooter. They worked with our strange schedule to get us scheduled for the work. Great work done and according to what we wanted.

Review 20 (2022-12-07 - Rating: 5)
Excellent work, on time and on budget. Guys were personable and explained everything.Brandy, the pets who took our order was very friendly and followed through to make sure everything happened as planned.Excellent work… Thank You!

Review 21 (2020-10-24 - Rating: 5)
What seemed like a minor leak became a bigger problem involving a leak from our condo & a 2nd leak from the condo above us.Our plumber did a wonderful job finding & repairing both leaks. He was professional, efficient & personable. Office staff ...super understanding & helpful. This business is highly recommended!

Review 22 (2017-12-26 - Rating: 5)
Mr. Rooter is a respectful, clean and hardworking company. I had a leak in my crawlspace and they made time to come out and fix the problem before we had any mold issues. They also ran a propane line from my tank to the house just a day before Thanksgiving. They were very affordable and even helped answer my questions. I am so glad I called Mr. Rooter and I will continue to use them in the future. They even told me about their advantage plan and how they dont have separate night and weekend charges. This company is top notch!

Review 23 (2021-03-18 - Rating: 5)
I am a Realtor representing buyers of a single family home in Branson who wanted the plumbing checked thoroughly by a plumber rather than an inspector prior to closing on the property. I called Mr. Rooter and spoke with a human being and scheduled the plumbing inspection for the following morning. Mike, the plumber assigned to the inspection was prompt, very courteous and most of all, quite knowledgeable. He spent more than 2 hours checking absolutely everything and left a detailed report of findings, making it easy for my clients to determine which path to take.

Review 24 (2018-03-20 - Rating: 5)
Kevin and his crews do all my plumbing and my familys plumbing too. He has been my plumber for over 20 years and their service is top notch and professional. I dont hesitate to recommend them to anyone.

Review 25 (2017-10-22 - Rating: 5)
I called Mr. Rooter today around 3:30PM, along with two other 24/7 companies - one of which has yet to call back (its 9:30PM), and the other, I turned away because they seemed more interested in up-selling me on their products than even looking at my problem (I had four price quotes within two minutes of them arriving, without even looking at my sewer line). Happily, I chose Mr. Rooter.After finishing the call he was on, my technician, Brock F. called me and checked if it was convenient for him to head straight over. Once he arrived, he listened to my issue (all signs pointed to blocked/clogged main sewer line), and pointed out the likely problems (three full grown trees between the house and the city sewer), along with other possible problems. He the gave me a very reasonable quote, and proceeded to snake my line... three times.After switching the head of the snake two times, and remove a substantial amount of tree root blockage, the water began to flow. He then had me turn on the showers & flush the toilets to ensure the line was clear. About five minutes later, the line was backed up again. Because he wasnt comfortable snaking the line again, without seeing the issue (he didnt want to further damage my line or his equipment if there was a break), he told me that hed need to run back to his office to get additional items that he didnt have with him/didnt need at his previous call. I agreed with his plan, and he returned shortly with the other equipment.Upon his return he inspected the line and snaked it two more times, removing a 10-12 inch tightly wound rope of tree roots. At that point, the water began to flow; again he had me turn on my showers to ensure the line was clear. He then inspected the line again, pointing out the damaged areas of my old clay pipe.While he did note that the snaking was a temporary solution to a problem that would continue to grow, he at no point pressured me into committing to one of the two permanent solutions that Mr. Rooter offers. He did however detail the two permanent solutions, including an email of the details, and ensured that I was not only aware of the solutions, their costs, warranties, payment options, etc., but answered my questions, and encouraged me to discuss it all with my wife (like in all healthy marriages, shes the boss).So, at the end of the night, not only am I satisfied with Mr. Rooter and Brock, but I know what needs to be done to permanently fix my main sewer line. To top it off though, after spending three and a half to four hours on this service call, covering everything that could be covered, and leaving me as informed as possible, without pressuring me at all, he pulled up my bill. The bill was the exact amount he had quoted me four hours earlier; there were no extra trip, additional snaking, inconvenience, after dark, or any other additional fees for this call.I have honestly not had this level of customer service in years. It is becoming more difficult to find someone/a company that actually cares about something more than the money they receive at the end of the call. I can guarantee that Mr. Rooter has gained a customer for life because of Brock F. and I will definitely be calling them in the next few weeks to schedule the permanent fix for my line (for which they not only left a sample, but links to the videos and the 50 year tree root damage guarantee/warranty).Thank you Brock and Mr. Rooter for leaving me informed and optimistic about what has been a pretty crappy situation (sorry for the bad pun)!

Review 26 (2018-01-05 - Rating: 5)
I called Mr. Rooter as soon as I was informed of one of my overnight guests experiencing draining issues in one of my condo rentals. Victoria, with Mr. Rooter, let me know they would have someone out within 2 hours to assess the situation. I WAS PLEASANTLY SURPRISED to learn that someone was there within 20 minutes! The issue discovered was more than I would have been able to handle on my own. Their technician, Wallace, was able to pull off a small miracle and offered a long term solution to a very real problem in less than a hour and a half. I am thankful I reached out to Mr. Rooter and very satisfied with the service I received. As well, Victoria was very professional, helpful and reassuring in my time of need.

Review 27 (2017-09-17 - Rating: 5)
Excellent serviceCalled in for a water leak in the ground.Technician arrived with in the hour.Our technician was respectfull and very informative.

Review 28 (2021-07-20 - Rating: 5)
The technician came out on a Saturday in response to our call for water leaking in the kitchen. He troubleshot the problem and found the pipes leading away from the house were clogged restricting the flow away from the houses drainage system making it usable for a time. He scheduled a return trip the following Monday. Monday he and a associate returned with a machine that blasted water into the pipes to unclog and breakup years of stuff that was clogging our drainage system. Truly professional, clean, courteous and friendly and extremely reasonable. I would recommend this company for any plumbing tasks you need performed in or around your home.

Review 29 (2019-01-10 - Rating: 5)
The man, the myth, the legend... Mr. Rooter. Not all superheros wear capes, but some have you flushing by midnight. Kevin takes his time to get to know his clients personally, establishing great relationships, providing expertise, and ensuring his customers have complete understandings of the repairs he will make to meet their plumbing needs.

Review 30 (2017-10-28 - Rating: 5)
The techs are very clean, courteous and very knowledgeable. Also this is a shameless plug for our company. Im proud of the whole staff here at Mr. Rooter Plumbing of Springfield. We will do a great job for you given the chance. Thanks again ahead of time for considering us.

Review 31 (2021-07-13 - Rating: 5)
Kevin and RJ located and repaired sewer pipe issues that two other plumbers could not. Should have called Mr. Rooter first. Great team of plumbers, up front pricing, professional service.

Review 32 (2024-06-16 - Rating: 5)
Chris was kind and very knowledgeable of assessing issue and went above and beyond expectation!

Review 33 (2017-12-14 - Rating: 4)
I called around to get quotes for some work on my house that I just bought out in the country. I knew it had a lot of do it yourself style plumbing and wanted it fixed to meet code. Out of all the places I called, only Mr. Rooter. showed up and didnt even charge me for coming out just for a quote. After less then satisfactory results of getting other quotes I decided to call Mr. Rooter back and ask for Wally the tech that came out for the quote. The next day he showed up early again and even after encountering more homemade engineering he stuck with it and finally finished both the projects I hired him for. Also he was teaching a young tech by the name of Nathan and answering all my questions as well. I will be using them again for my future projects. Thanks for the quality work and coming in under your original quote price.

Review 34 (2017-12-22 - Rating: 5)
Kevin does an amazing at his job along with his crew! He has an immense amount of experience and knowledge and is fun! Theyre professional and clean! Highly recommend!

Review 35 (2019-11-03 - Rating: 5)
The receptionist was unbelievably friendly and courteous and the technician was at my home In record time. Technician was super nice, friendly, and knowledgable. The repairs was done quickly and efficiently at a reasonable cost. I highly recommend this company.

Review 36 (2018-04-14 - Rating: 5)
Awesome work! My guy brandon ran into unforseen issues during a project and spent extra time resolving it. He did not change the price from original quote. That is what I call great service. Will strongly reccomend.

Review 37 (2022-02-16 - Rating: 5)
RJ is the best, never disappoints. Professional, polite and explains everything! I have been using this company for over 12 years. Having an older house can be a challenge but they produce results.

Review 38 (2024-11-13 - Rating: 5)
On time, great service and friendly staff

Review 39 (2021-11-03 - Rating: 5)
Ive used Kevin with Mr. Rooter of Springfield for plumbing needs for 15 years. As a property manager, thats a LOT of plumbing. Hes trustworthy and hands down the best there is.

Review 40 (2024-06-29 - Rating: 5)
Very professional and explained the entire process. Very thorough in getting my kitchen sink unclogged and also not near as expensive as I thought!! Would definitely use them again.

Review 41 (2017-12-21 - Rating: 5)
Kevin and his team of professionals pull out all the stops to go above and beyond for their customers. Professional appearance and upfront pricing make dealing with Mr. Rooter easy every time.

Review 42 (2024-06-15 - Rating: 5)
Chris was a great guy. Got the job done quickly.

Review 43 (2017-12-21 - Rating: 5)
Amazing service, they came out the same day I called. Brandon Rose had such a great attitude, and quickly fixed the problem. Id recommend him any day!

Review 44 (2021-09-01 - Rating: 5)
Very happy with the Branson office! These guys were great! Very knowledgeable and professional. Would recommend to anyone needing plumbing services.

Review 45 (2024-07-10 - Rating: 5)
Timely, friendly, very competent. I wish I knew them sooner

Review 46 (2020-05-12 - Rating: 5)
He helped talk me through fixing a plumbing issue I had even tho I couldn’t afford to pay for his services. This is a over all great company who honesty cares about people.

Review 47 (2018-11-01 - Rating: 5)
We had our water heater replaced by Mr. Rooter (tech named Seth). Very professional. They will have our business in the future.

Review 48 (2024-08-12 - Rating: 5)
Professional - quickly derermined issue and fixed

Review 49 (2018-07-18 - Rating: 5)
What an awesome group! They were very prompt and got it done quickly. Will most definitely take all my business to these guys! Thanks so much!!!

Review 50 (2020-03-12 - Rating: 5)
Very friendly and professional. They kept us informed as to what was happening and even saved us $800. Phenomenal! I would highly recommend.

Review 51 (2021-12-15 - Rating: 5)
Ive been using Kevin, at Mr. Rooter for 15yrs and couldnt be happier.Thanks for the great work.

Review 52 (2022-09-08 - Rating: 5)
The best in the business. Always prompt, friendly and do excellent service. The office staff is so friendly and professional.

Review 53 (2023-01-13 - Rating: 5)
Brandon and Dave did great work. Fast, Professional, Polite, Thoughtful.

Review 54 (2017-12-19 - Rating: 5)
Top notch company that has all the equipment and people to get the job done. I know the owner from BNI and have found him to be honest and knowledgeable.

Review 55 (2018-01-03 - Rating: 5)
This company is excellent. Techs are very experienced, thorough, and accurate. Highly recommend this plumbing company!

Review 56 (2023-06-16 - Rating: 5)
Chris was my service tech highly recommend Chris and Mr Rooter

Review 57 (2023-08-23 - Rating: 5)
They came out and worked hard getting my sewer line unclogged. Thank you

Review 58 (2021-02-06 - Rating: 5)
Our main drain was blocked. The plumber worked hard to clear it and keep us up to date on progress and problems.

Review 59 (2024-02-15 - Rating: 5)
The best service I have ever had from my plumbing. Very considerate, generous, and professional. Richard and Chris did an outstanding job.

Review 60 (2024-02-18 - Rating: 5)
Showed up quickly and did a great job

Review 61 (2018-01-18 - Rating: 5)
Mr. Rooter is a great service! Reliable and pleasant right from the beginning. Thanks!

Review 62 (2021-02-25 - Rating: 5)
We love these guys! They offer prompt and reliable service! Thankful for them!

Review 63 (2017-12-21 - Rating: 5)
They came out and did a free sewer evaluation. Great customer service and I recommend to anyone

Review 64 (2023-10-02 - Rating: 5)
They were great and fast. I have a problem again. My toilet wont flush right

Review 65 (2024-04-25 - Rating: 4)
I had to ask for a after picture of the job they did under the house. Showed me the before picture with the leak, but didnt think to take a after picture.

Review 66 (2017-11-14 - Rating: 5)
Great service and quality work! Appreciate the friendly staff! Very pleased with the effort, attention to detail and prompt service!

Review 67 (2020-06-19 - Rating: 5)
Immediate service; on time; accurate diagnosis; fair price. What more can you ask for?!

Review 68 (2019-06-13 - Rating: 5)
Brock was amazing. Knows his stuff, very friendly, and did excellent job. Really appreciate that Mr. Rooter will evaluate issues, and give you a quote before doing a job. So you know what youre paying for ahead of time. And Brock was honest from the start and didnt try to sell us on anything. No pressure, just professional, courteous, and quality work.Highly recommend. Hes our GO TO GUY now.

Review 69 (2020-04-24 - Rating: 5)
Kevin was extremely helpful in our time of need. He promptly helped us with our sewer line problem. Scheduling was a breeze, and AJ was extremely professional and was a pleasure to have work on our home. Both he and Kevin were kind, thoughtful and extremely helpful. The value was truly there for their service and anytime I need help again in the future they will be the first people I call. Truly earned my business.

Review 70 (2022-03-11 - Rating: 5)
Great service!

Review 71 (2022-07-08 - Rating: 5)
The young men who came were very professional and kind. I was able to get same-day service which was awesome. Thank you!

Review 72 (2023-12-04 - Rating: 5)
Great service and care.

Review 73 (2021-06-20 - Rating: 5)
They were able to get there the next day and had the equipment necessary to get the job done

Review 74 (2021-04-15 - Rating: 5)
Thankfully Mr. Rooter came out right away and fixed my plumbing emergency. He fixed my leaking hot water heater pipes that I thought had been fixed by a prior plumbing repair company. He was quick, courteous and professional. Cant ask for more than that!

Review 75 (2017-12-19 - Rating: 5)
Mr. Rooter, Kevin, is a great guy and very committed to his work! He is just as committed to developing his employees to have the same passion and commitment to customer service and excellence as he does!! Definite recommend.

Review 76 (2017-09-11 - Rating: 5)
This is by far the best plumbing company around! My technician was prompt, tidy, and informative. They went above and beyond my expectations; I couldnt have asked for more.

Review 77 (2022-06-22 - Rating: 5)
Repair and replace hot water recirculating system.

Review 78 (2020-10-20 - Rating: 5)
I did not actually have any work done by Mr.Rooter and, so cannot attest to his performance. The people I did speak to were polite and informative, obviously the appointment was made.

Review 79 (2017-12-20 - Rating: 5)
Wonderful experience! Nice people to work with. Very considerate and timely. Definitely recommend them.

Review 80 (2018-05-20 - Rating: 5)
Even though our project turned out to be much more extensive than first thought. I felt the technician, was extremely, if not overly qualified to do the job. And it was a big one. Rest assured he came with the equipment, some smaller companies just cant afford, a 20K camera that I watched in action, at the same time the tech did, knowing and confirming the issues and the task ahead.Professional, with a down to earth persona, Knowledgeable with a gift of explaining in laymens terms. Pride in his work, not often seen today.I would highly recommend this company, this location especially. And the highest rating on the lead tech.They have a customer for life.(But lets hope I dont need them)

Review 81 (2020-07-23 - Rating: 5)
Great company. Kevin has taken care of our plumbing needs for 15 years. He takes that extra step to make sure the job is done right.

Review 82 (2020-03-16 - Rating: 5)
Wonderful experience. He was very knowledgeable and thorough. Will use them again if needing a plumber.

Review 83 (2018-07-18 - Rating: 5)
Great people got the job done, and friendly

Review 84 (2017-10-27 - Rating: 5)
Amazing companying best plumbers I have ever had to deal with just bought a new house something was wrong with our second bathroom and we had a bunch of companies come out and they didnt do anything and they had rude people Mr. rooters has some greet workers came in and fixed it within a 20 minutes I highly recommend them to anybody who needs some plumbers great price and company

Review 85 (2017-10-20 - Rating: 5)
Prompt service, very friendly staff from the receptionist to the plumber. I will be calling them again if I get another drain clog.