Lorenz Plumbing Heating and Air Conditioning

Located in Springfield, Missouri

Address: 1429 N Cedarbrook Ave, Springfield, MO 65802, United States

Phone: +1 417-863-1122

Rating: 4.9

Services

Small Business
On-site services
Language assistance
Repair services
LGBTQ+ friendly

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-27 - Rating: 5)
Leak under kitchen sink and needed a new faucet installed. Friendly people on phone and ready to share hourly rates weekday vs weekend.Was contacted the next day, appointment set up for same day and they arrived on time. Friendly, knowledgeable and were done in 2 hour. Rate is fair and people are awesome. Will definitely use this company again.

Review 2 (2024-12-14 - Rating: 5)
Great company, good prices, so nice to work with. Our old A/C was going out during serious heat. They kept adding coolant ‘til they could schedule replacement. They filled out ALL the forms/paperwork for utility rebate and received $800 back! Highly recommended!!

Review 3 (2024-11-07 - Rating: 5)
Thank you to Lorenz Plumbing! We had a city working show up at our door telling us we had a water leak and to get a plumber ASAP! I called a plumber they recommended but was going to have to wait for them to call back, I called Lorenz and they answered and got us help right away! Andrew was here quickly and after inspection found we had no leaks! So a stressful morning got better real quick! Thank you to Andrew and Lorenz plumbing for being so helpful and for such a quick response!! I will continue to use them moving forward.

Review 4 (2024-10-08 - Rating: 5)
When our air conditioning stopped working in the back part of or dental office, we called Lorenz Heating and Air to help. I spoke to Tina, who was able to schedule us for the very next day in the morning, was very helpful. She was very patient with the multiple times I had to put her on hold. The time frame she give for the tech to be here was between 10:30 and 12pm. They arrived even earlier at 10am! Brandon, the technician, was not only pleasant and polite. He quickly diagnosed the issue and also took the time to explain their HVAC maintenance plans with us. His professionalism made the experience smooth. We highly recommend their services!

Review 5 (2024-09-23 - Rating: 5)
Chelsea, Alicia, and Tina (office staff) are amazing. They always are cheerful and try their best to make sure your experience runs smoothly. They call to let you know the technician is on the way and the technicians are always kind. We love working with Hayden for plumbing. He is patient and thorough. Brandon with HVAC is very knowledgeable and does a good job giving you the information you need. I would highly recommend Lorenz. Thankful I have had them during my home remodel:)

Review 6 (2024-11-13 - Rating: 5)
They installed my water heater. Easy to schedule, very professional and I had hot water in a little over an hour. Ive hired them three times and have been impressed with all their techs.

Review 7 (2024-12-13 - Rating: 5)
Thank goodness for Lorenz Plumbing Heating & A/C! I called for an appointment at 8 am & Tyler C. arrived shortly there after. Tyler was super friendly & very knowledgeable. He took care of everything & my A/C is now running. Can’t say enough great things about Tyler & Lorenz! It is nice to have such quick fantastic service.Wanted to update my post. Lorenz & Tyler C. have done an awesome job again. I called this morning to have some duct work repair and Tyler arrived ASAP. Tyler took care of the job quickly. I also want to say thanks to Tina for the expedited scheduling!

Review 8 (2024-07-26 - Rating: 5)
I have to give a five-star rating. Any time you lose air conditioning or heating, it feels like an emergency, especially when you operate in a commercial space that clients have access to. Our A/C went out, and I notified a different HVAC company that Ive worked with for 20 years. I was shocked that the soonest we could get an assessment was 2 1/2 days. I called a friend, and Lorenz Plumbing Heating and Air was suggested. I called close to lunchtime and had a technician on-site before the day was up. They diagnosed the issue, ordered the parts, and had it up and running in less than 24 hours. This made us very happy, and I thank you for the quick response. I know my team and clients were really happy too.

Review 9 (2024-10-02 - Rating: 5)
From scheduling, to service performed (on our air conditioner) the communication was greatly appreciated.Brian was respectful, knowledgeable, and quick. He had us up and running in no-time, though he had to replace two parts.Thank You!Marie

Review 10 (2024-07-26 - Rating: 5)
I highly recommend Lorenz Plumbing! They installed a new gas valve/thermostat on my water heater. The technician called ahead and arrived on time. The repair was completed successfully and everything is working perfectly. I initially contacted another plumbing company, but their price seemed excessive, so I reached out to Lorenz for a second opinion. Lorenzs completed the replacement for $532.85 lower than the other plumbing company. Thank you.

Review 11 (2024-09-26 - Rating: 5)
While you never like to make the call saying my a/c isnt working, they made it quick and painless. Brandon and Keaton showed up promptly within the time window given, quickly diagnosed the issue, came back with the appropriate part and had my HVAC back up and running, HIGHLY recommend this company, and if you have a choice on whos working on your equipment, you cant go wrong with Brandon and Keaton!

Review 12 (2024-10-12 - Rating: 5)
Been using Lorenz for at least 5 years. Always punctual and are good at explaining what is done or needs to be done. Their prices seem reasonable for work performed.

Review 13 (2024-11-18 - Rating: 5)
Tyler and Keeton were very polite and knew what they were doing. They got my furnace running in no time. Definitely going to suggest this company to everyone

Review 14 (2023-11-13 - Rating: 5)
Lorenz Plumbing provides the industry leading Trane HVAC systems at a very reasonable price. Their skilled HVAC Technicians, such as Robert and Brian, are personable, knowledgeable and friendly. They took care of my home like it was their own.Besides installing three Trane a/c units two years ago, Brian and Robert replaced our main furnace with a new Trane unit this past week in a matter of hours. Robert also found a serious safety issue with one of our smaller furnace’s gas valve during the Fall furnace service.Robert and Brian are two of the most highly skilled and professional HVAC Technicians I’ve ever been familiar with. Lorenz has earned my business for many years to come!

Review 15 (2024-06-19 - Rating: 5)
Our a/c went out Monday afternoon. We contacted Lorenz and by early Tuesday morning Brandon F had made it to our place. He was friendly and very informative. He replaced the broken part and got us going again but noticed that our refrigerant was low and said they would schedule another tech to come out. Wednesday afternoon Tyler came and filled it in about 5 minutes. Great communication from the coordinator at the HQ as well. Definitely recommend Lorenz!

Review 16 (2024-02-17 - Rating: 5)
Ben came out in mid-January when our pipes froze and then burst during the stretch of below zero temps. He was awesome! He took care of the issue, and we had water the next day when the pipes fully thawed. He gave us some great tips to avoid frozen or bust pipes in the future. And the cost was very reasonable! Highly recommend Lorenz, and thank you Ben!

Review 17 (2024-10-03 - Rating: 5)
Have used them for years. have an annual maintenance plan with them. they take care of all heating cooling and my water heater. highly recommended.

Review 18 (2024-07-01 - Rating: 5)
I was very satisfied with Brandons work on my HVAC unit. He kept me informed about what he was doing and did what he said he would do. Highly recommend this company.

Review 19 (2024-10-22 - Rating: 5)
Heater stopped working on a Friday,I thought great everyone will be too busy called Lorenz and they got me right in there schedule Tyler showed up and fixed my problem and was very personable nice guy I will use them again if needed .

Review 20 (2024-02-27 - Rating: 5)
I am so appreciative of Zeb and the great service I receive always from Lorenz. Zeb was able to diagnose my issue of low water pressure in my kitchen that I had for years. He pretty quickly discovered it was an issue with the faucet and components. He shopped for replacement parts and with the cost of just that, I decided to get an entire new faucet. I had a recent surgery so Zeb offered to shop faucets for me. Yes, it cost a little more for the extra time, but he got just the right one, brought it back, and installed it. I was so grateful for his help. I have the strongest pressure I have had in the 10 years I lived in my home. Thank you Zeb, and many thanks to Lorenz for taking such good care of me.

Review 21 (2024-03-14 - Rating: 5)
We experienced a water line leak between the meter and the shut-off in the house on a Sunday morning. Lorenz arrived that morning. They recommended American Leak Detection to ascertain the location of the leak. The leak location was found and Lorenz employees worked diligently and professionally to repair the leak. There were several employees involved in the process and each employee was professional, hard working, and goal oriented towards accomplishing the repair. From our experience we highly recommend, without reservation, Lorenz Plumbing.

Review 22 (2023-12-19 - Rating: 5)
Lorenz did a great job installing my new furnace. I initially called them to inspect my old unit which I knew was about to die. They gave me an estimate for an energy efficient unit. I got a second estimate from another company and although the price was similar, I went with Lorenz because they had been much more detailed and I felt more comfortable. The office staff always answered my questions. Bryan and Ian were my installers and they were polite, communicated well and loved on my animals. I was most happy with the fact that Lorenz filled out the CU rebate information for me and I just had to sign and mail it in. Trying to do that on my own was not easy, so this extra step by them was so helpful. Highly recommend them.

Review 23 (2023-12-19 - Rating: 5)
Great company. We have used them for a few years at my home and at my work. They are understanding and quick to help when a problem arises. There maintenance service is top notch. They conducted a shop heater replacement at my work yesterday and communicated the plan and kept me updated as the service went if something changed. Tyler and Brian were great!

Review 24 (2024-07-18 - Rating: 5)
JP, Drevon and Biggs came and installed a new drain line to my septic tank and did an outstanding job and gave great customer service would definitely recommend their services if you need any excavation or plumbing needs!

Review 25 (2024-03-11 - Rating: 5)
Lorenz was responsive, returned our calls, and promptly scheduled our job in a very professional manner. Out of several companies we contacted, this was the first company that had knowledge about downdraft exhaust units, The 2 technicians they sent from the Branson office, Aaron and Wake, did a professional job and went above-and-beyond to make sure we were completely satisfied with our new downdraft - which we are!

Review 26 (2024-06-09 - Rating: 5)
Brian came out at 9:30 pm on Saturday to look at our AC unit. Knew what the problem was immediately after taking the panel off, put in a new capacitor and it is working great. Brian was very professional. Will use this company again.Carol G

Review 27 (2024-07-02 - Rating: 5)
JP and Drevon saved the day! I tried to replace a cartridge in the bath/shower and broke it off, then proceeded to mess up the mixer valve by chiseling out the rest. I scheduled Lorenz to come help me, they showed up the next day, and replaced my mistake quickly! My wife is happy the water is back on, and Im out of the doghouse, Thank you!

Review 28 (2024-03-20 - Rating: 5)
This company blew my expectations out of the water! Andrew, Andy, Chelsea, Josh and Dravon were all absolutely amazing to work with. They were very prompt with coming to my house to fix the issue I was having. Josh was amazing with giving me options on what we could do and what could work. They offer financing, which saved me on this massive plumbing problem. Chelsea was wonderful to work with through the process of applying for financing. This entire problem was a huge weight that they lifted off my shoulders. I will be highly recommending them to all friends and family and be returning with any further concerns.

Review 29 (2024-06-01 - Rating: 5)
I wanted to let you know how wonderful Aaron and Wake are! Our master bedroom and bath get so hot in the summer and they increased our fan speed on our Trane unit, made sure our ceiling fan was spinning in the right direction to cool our room, and gave us ideas to maximize air flow from our floor vents. We already notice a big temperature difference in our bedroom!!! Thanks a million guys, we really appreciate it.

Review 30 (2024-11-29 - Rating: 5)
We had another company give an estimate for a furnace replacement that seemed incredibly high, so we called Lorenz out to get an estimate and they quoted less than 1/2 what the other company did...for a bigger unit. Super pleased with the whole experience from start to finish! So much so that we had them come out and replace our central air unit 3 months later and had the same great experience again. Prices are extremely reasonable, scheduling is easy, everyone you deal with is friendly, they show up when they say they will. They leave things tidy and seal up if they have to drill new holes to complete the install. They will be our go-to now for anything plumbing, heating or A/C. TOP NOTCH, Lorenz!

Review 31 (2024-01-09 - Rating: 5)
My daughters water service line broke outside of her house on a Sunday and we called several plumbers early Monday morning. The folks at Lorenz (Andrew and the receptionist whose name I didnt catch) immediately responded with courtesy and professionalism, got online to determine the length of the service line, provided an on-the-phone, very fair estimate, and had a crew there - with utility locates - within an hour! Brandon Gass was the operator and plumber and he couldnt possibly have been more professional, competent, friendly and thorough. He and his helper worked without complaint in cold, rainy, windy conditions and had things completely wrapped up by 1 in the afternoon.I recommend Lorenz without reservation, and will certainly be using them for all of our plumbing needs in the future.Thanks everyone!

Review 32 (2023-12-01 - Rating: 5)
I was so impressed by the service we received from Lorenz. Most companies give you a window of time for the service appointment. Lorenz said they would be there at 10am and our technician, Hayden, arrived right on time. Hayden diagnosed and fixed the plumbing problem in under an hour, which included time spent going to purchase parts. We called other plumbers in the area about this same issue, but they all required a two step diagnostic and service process and quoted us for triple what Lorenz charged. Ill definitely be using Lorenz again.

Review 33 (2024-01-11 - Rating: 5)
Lorenz installed my furnace last year and I was very pleased. They returned today to service my fireplace, perform furnace check-up and add some duct work. They are always professional, efficient, and clean up when finished. The office staff is extremely helpful and courteous. If you are in need of plumbing or HVAC services, I highly recommend you contact this company.

Review 34 (2023-11-03 - Rating: 5)
After using Lorenz for maintenance of heating and A/C for years we contracted them to replace our old system. Brian and Rocky were our technicians for this job. They were polite and professional. Job completed in under 5 hours and everything was left clean and neat. Before starting they gave us an opportunity to ask questions, giving us the confidence that they were knowledgeable about the process. Thank you.

Review 35 (2024-10-21 - Rating: 5)
Hayden came out and fixed a bad drain done by contractors.he went above and beyond to help out. 10/10 would hire again.

Review 36 (2024-06-04 - Rating: 5)
Amazing service from Brian! He was helpful from the phone call all the way to arrival. Fixed our ac within minutes. No one likes to call after hours, but he didn’t make it feel like an inconvenience at all!

Review 37 (2023-11-29 - Rating: 5)
Tyler and Robert were terrific. They went into the crawl space and discovered that My dryer vent was not only in pieces but was clogged up and disconnected from the dryer. I easily could have had a fire. They fixed all problems. They were very personable, and explained the entire situation and even took pictures to show before and after work. Well done guys.

Review 38 (2024-01-03 - Rating: 5)
My furnace decided to stop working on the last day of 2023, I called Lorenz as they have taken good care of me in the past and had a return call within minutes for service from Brian. When Brian arrived I told him that I believed it was my ignitor and after his examination, that was the culprit. He gave me a new part andall was working again within 20 minutes. Thank you so much Brian for your dedication and service, you are a true hero in my book. Great service and quality from Lorenz in my book. Keep up the great work. !!!!!Dean Garling

Review 39 (2023-11-02 - Rating: 5)
Brian and Rocky were very professional, on time, and did a fantastic job replacing our furnace and air conditioning. I highly recommend them and Lorenz. They delivered on everything! Quality work and no delays.

Review 40 (2023-11-23 - Rating: 5)
Brian is awesome! Got my furnace up and running in one hour. Explained the situation and what actions were taken very clearly. Very cost effective, especially for Thanksgiving Day! Highly recommended Brian and Lorenz! Thanks Brian!!!

Review 41 (2024-11-06 - Rating: 5)
Tyler was kind, knowledgeable and efficient. Had our furnace up and running in no time.

Review 42 (2023-12-11 - Rating: 5)
I called Delong plumbing first. They advised cat litter in the drain was caused the backup. I paid them but the issue remained. So I called Lorenz. They were out, discovered the sewer pipe was broken under my yard due to ATT fiber optics! ATT had broken my sewer pipe! Lorenz dug the hole, fixed the pipe, and filled the hole right away! Andrew and his team gave me contact numbers to have ATT pay for the repair. I can’t say enough good about Lorenz. They will earn your business!! Top notch.

Review 43 (2023-06-05 - Rating: 5)
Ive used Lorenz for plumbing and theyve always done a great job... so when our AC wasnt keeping up on Saturday, I called them for that as well. It was 6 degrees higher than the thermostat was set and blowing room temp air from the vents. They came out same day, inspected it, said nothing was wrong and that it was probably humidity not allowing it to work properly, charged me $190 and left. To be clear, he was very friendly and seemed very knowledgeable and I have no issues with the tech personally.The next day however, the thermostat showed 11 degrees higher than the thermostat was set for. We turned it off and let it rest for a few hours. We turned it back on to see if it would work enough to let us sleep. It was blowing cold air again and working fine, until about 4am when it started blowing room temp air again and I woke up sweating.Lorenz called the next day... I explained that I wasnt very happy because it was 85 degrees in my house the previous day so theres clearly something wrong with it. She offered to send a manager out a day later, for another $110. Just seemed like throwing good money after bad so I told them well use a different company for AC from now on. She said she was sorry about that but that she understood.I gave them 3 stars because their plumbing side seems solid. Well probably still use them for that.EDIT: Lorenz called and apologized and said that they wouldnt be charging us for the weekend call. I respect a company that makes it right so Im upping this to 5 stars. Ill give them another chance for AC if needed and will adjust as necessary.

Review 44 (2024-06-07 - Rating: 5)
Andrew was professional, and phenomenal on the turn around time. I would highly recommend Lorenz to any family member or friend. True class act.

Review 45 (2023-11-27 - Rating: 5)
Lorenz provided an on-call technician for the Friday after Thanksgiving. Friday afternoon, my furnace blower wouldnt come on and Brian was there within the hour, found the problem and fixed it. A good tech working in a good system.

Review 46 (2023-12-07 - Rating: 5)
Brian and Tyler installed a new furnace at one of my properties today. They will return when the Cage comes in for the condenser unit. They are very nice young men, polite, and do a very good job and clean up after themselves. They are very knowledgeable in the HVAC area.I highly recommend Lorenz Plumbing HVAC for all your plumbing and HVAC needs.

Review 47 (2023-01-24 - Rating: 5)
The plumber arrived on time (8:00am) and was able to fix our leaky shower system and our poor water pressure on the water filter. He was very courteous and pleasant, and got the job done within a couple of hours. I will definitely call Lorenz Plumbing in the future for any plumbing issues.

Review 48 (2023-10-24 - Rating: 5)
From estimate to completion everything was outstanding on our ac/heat install. Roy and Ian were great on installation very happy w everything. Very good folks. Great service highly recommended

Review 49 (2023-02-28 - Rating: 5)
They were able to get me into same day service to run the snake to unclog the sewage. Hayden is the guy who did all job and he also used his camera which showed root intrusion with exact point of failure. I really have no complaints. Professionalism, great tools, punctuality, price, easy communication are all on point.

Review 50 (2024-02-01 - Rating: 5)
Lorenz has always been great to work with. Their price is always fair and their work is excellent. Dont hesitate to call them.

Review 51 (2022-10-28 - Rating: 5)
I had them run a service call on a backed up drain. They came out and said they ran a camera and only found a minor blockage and went on to blame the septic. A day or two later the drain backed up worse. They did send a tech on Saturday morning but dismissed what I was saying and just repeated that it was the septic system. I treated the septic and got rid of the solids they claimed was the problem, yet the drain backed up even worse and a leak appeared in the basement under the hall bathroom. Having called them twice and paying over $300 to not get the problem fixed, I went to lowes and bought a $300 drain auger and did it myself. Once I got the toilet off, it took ten minutes to find and clear the blockage. I ran a lot of water and confirmed the blockage was removed. While I appreciate them coming out and looking, having to pay them to not fix the problem and then buying the tools to fix it myself is ridiculous. I would have rather got my money’s worth and enjoyed my weekend instead of doing what I paid them to do. I did call them and they said the best they could do was say sorry. I sure wish that I would have gotten the good service the other reviews state, but I know now not to call them again. At the very least they could admit that their techs failed to do a thorough job and make an attempt to make it right.Update 10/22/22They still haven’t contacted me about making this right. Your plumbing supervisor said he would be in touch but never did. The owner here said in response to this review that they would be in contact yet hasn’t.Edit. 10/2722The owner and I spoke today and the issue has been completely and satisfactorily resolved. Thank you

Review 52 (2022-12-15 - Rating: 5)
Truly perfect service! I go by The Ginge and I work for Power 96.5. Lorenz is a studio sponsor so when I needed a plumber they are who I called. Trust me you wouldn’t be reading this review if the service hadn’t so perfect. They called ahead to let me know exactly they would be here. I dealt with Hayden and he and I were BFF by the time he left! Everything works now and he did it quickly. I don’t write reviews a lot but there are a lot of plumbing places… and I can actually suggest this thru my own personal experience! 💯💯

Review 53 (2022-06-14 - Rating: 5)
Our AC went out on what to date was the hottest day of the year. It was a Sunday afternoon. I called the company we have a service plan with. They indicated they could not assess it until Tuesday night even after I explained I have a disabled, elderly individual who is on oxygen in the home. I called Lorenz. Kendall came out on Sunday night. He was professional, communicated every step of the way. It turned out to be a compressor which he could not fix on Sunday. However, on Monday, in communicating with Alicia, I learned they had found a part and could come on Tuesday morning to fix the unit. Due to the extreme heat, with an elderly individual, Alicia made arrangements for a mobile AC to be loaned to us to put in the bedroom. Brian had to get creative due to the type of windows we have. But he did a magnificent job. On Tuesday as promised, Kendall returned and fixed the unit. I am extremely impressed by this company and the service they provided. Due to the extreme heat wave, I know they have been extremely busy. However, they went the extra mile to make sure my disabled, elderly mother would not be impacted further by the heat in the home. Thank you to Lorenz team for such great service. I highly recommend this company.

Review 54 (2020-07-06 - Rating: 5)
I started working with Lorenz 4 years ago. I had a landlord that didnt like to fix AC/Plumbing issues so had to do a lot on our own dime. Lorenz was that solution. Weve since moved locations and have been working with them now with a service contract to have them come and check out our AC/Furnace twice a year. Great value and incredibly thorough. I would recommend Lorenz to any business, but specifically small business. Theyre great to schedule with and are courteous, professional, and understand some of the unique challenges that a small business face. I cant imagine working with anyone else again.!!! Thank you, Brandon and the rest of the crew behind the scenes!!!

Review 55 (2022-12-08 - Rating: 5)
My family has been using Lorenz for a long time and they have always been great. I have always recommended them and will continue to use them for any plumbing needs we might have in the future. Excellent company!

Review 56 (2021-03-02 - Rating: 5)
Great customer service from start to finish!During the DEEP freeze of Feb. 2021, we had a water line freeze and bust in our garage. I called and spoke to Chelsea who was very nice and professional, even though she must have been completely exhausted answering calls after the 2 weeks of bitter cold weather.I was given an estimated time of arrival for the next afternoon. I was amazed they were able to schedule us that soon, but was very thankful.When Ryan showed up at 10:00 am, I was again happily surprised. He was quick and thorough and did a great job of replacing our line and adding a shutoff valve so we wont have any problems in the future.I wish I could give Chelsea and Ryan both a raise, but I dont have that authority. What I CAN do is urge anyone that needs their service to call Lorenz Plumbing. Youll be glad you did.

Review 57 (2023-02-03 - Rating: 5)
Garrett was very helpful and polite. He adequately diagnosed the issue within minutes and provided us tips for monitoring the issue as well as a tentative plan if problems continue. We would definitely recommend Lorenz Plumbing and will continue to use them as needed. Thank you!!

Review 58 (2020-12-27 - Rating: 5)
Quick, professional installation of a new HVAC system and smart thermostat. Met and exceeded expectations. Wonderful office staff to deal with. Knowledgeable estimator. Courteous, mindful, and clean installers. We were so impressed that when our water heater failed, we contacted them. They were able to shoehorn us into their schedule and install a new one in about a 90 minute window. We will, without a doubt and hesitation, consult them with any of our future needs that they can address.

Review 59 (2023-11-14 - Rating: 5)
After few hiccups were resolved its been great, Mike has helped on few things, feel they are a good company to work with, recently had Brian come out and redo work from another contractor and installed a filter box, great work and looks good, gave me easy access to filter

Review 60 (2022-10-09 - Rating: 5)
I have used Lorenz plumbing several times now. Most recently they installed a water softener water pressure regulator in our house. They are professional, excellent communicators, fairly priced and do quality work. I would highly recommend Lorenz Plumbing.

Review 61 (2023-11-22 - Rating: 5)
Very prompt and to the point. Brian was able to fix two separate issues with my furnace in a timely manner. Highly recommend Brian and this company. Thank you!

Review 62 (2020-11-17 - Rating: 5)
I am very impressed with the new system I purchased. It is so quiet you cannot let it is on. It works so well, so quickly.Jason installed the unit. He is very polite, knowledgeable, and professional. Don did the estimate and everything was exactly the way he stated. If there is ever a problem they told me I could call. I am absolutely sure they would take care of it with the same level of professionalism they have shown. Will definitely be using them for yearly servicing. So glad I chose this company.

Review 63 (2019-02-01 - Rating: 5)
My hot water heater was on its last leg in December & Lorenz Plumbing, Heating & Air Conditioning sent a tech out the day after I called. My furnace went out last night & Myra came out to fix it today. Quick service, courteous & professional technicians & I always get a call from the tech letting me know they’re on their way. Great quality work & they stand behind what they do. I wouldn’t think of using anyone else!!

Review 64 (2021-12-13 - Rating: 5)
They were able to come out the same day I called to repair my furnace. The repair tech was friendly and finished the job quickly. Price was reasonable. I highly recommend and wouldnt hesitate to call again.

Review 65 (2022-03-18 - Rating: 5)
It was a late Friday night. when I called to repair a non- working furnace. Brian showed up very quickly. Discovered the furnace a non repairable issue. Monday I received a proposal to replace the furnace. 2 days later the new furnace was installed and working great. The service and craftsmanship and professionalism was second to none.

Review 66 (2015-07-28 - Rating: 5)
Theyve done some plumbing work for us and it was excellent. Recent job was replacing the blower in our furnace because our AC was not cooling our home very well. That same day they sent out Wade, from Lorenz. He did a great job, was super friendly and fast. I appreciated having someone in my home that seemed very trustworthy

Review 67 (2023-07-14 - Rating: 5)
Very quick to come out and figure out the problem. They sent Tyler who was very knowledgeable and explained what was going on in an easy way. He had our AC unit up and running again super fast! Thanks Tyler! 10/10

Review 68 (2020-07-08 - Rating: 5)
Lorenzo Plumbing Heating & Air Conditioning was very quick, efficient and reasonably priced when they installed my new Air Conditioning system. Brandon was the installer and he did a spectacular job. I am very pleased with the results and I would recommend this company to anyone who is looking to replace / update their heating or cooling system.

Review 69 (2022-10-27 - Rating: 5)
Garret helped solve the mystery of water backing up into our unfinished basement. He cleaned out the drain pipe and cleaned up after himself as well. He was very professional and took the time to explain the problem and solutions to us. Would definitely recommend this company and will use them again when I need any repair work done!

Review 70 (2022-04-19 - Rating: 5)
I have to give Jeff 10 out of 5 stars. This is the place to go! They are family friendly, professional, so nice, they are good at their jobs. I am so thankful we got recommended to them. Very good pricing. Thank you so much for all your water heater work. Thank you Jeff.

Review 71 (2023-11-06 - Rating: 5)
Since I was replacing a very old furnace there were some issues that came up that no one foresaw. Thanks to Alecia and the crew at Lorenz they stayed with it until all problems were resolved. Thank you, Lorenz Plumbing & Heating!

Review 72 (2020-09-09 - Rating: 5)
Lorenz is the BEST in the business. Yes they promised and delivered . highly recommended to even the most expectant customers. Integrity and kindness accompany their expertise. Love these people and this great company. Thank you Bless you LORENZ HVAC

Review 73 (2020-01-15 - Rating: 5)
Called on Sunday afternoon to schedule a call on Monday for a leaking pipe. They called back and got me in way sooner than I expected, made fast work of the problem, and actually fixed it better than it was originally. Jeff was courteous and cleaned up the room better than it was when he arrived. I would definitely call them again!

Review 74 (2024-05-01 - Rating: 5)
Extremely quick service! I appreciated how much they kept us in the loop and helped educate us during the repair.

Review 75 (2023-03-02 - Rating: 5)
I had an outside faucet replaced. Fast service and showed up on time. Very friendly. Highly recommend Lorenz. Will definitely use them for future needs.

Review 76 (2021-07-29 - Rating: 5)
On the hottest day of the year my AC died. After several calls to other Companies that provide service in the Nixa area with no response I called Lorenz based on the advice of a friend. I called around 7:45 AM and our AC was fixed before 9:30. Couldn’t have had a better experience.

Review 77 (2024-10-08 - Rating: 5)
Stopped up toliet. These guys are awesome. 2nd time Ive had them out in the 3 years Ive lived here. No one else Id call. Thanks guys.

Review 78 (2024-08-08 - Rating: 5)
Used both the after hours service and regular hours service. Both plumbers were polite, on time/early, professional and did an excellent job. Pricing is super fair as well. Would recommend and use their services again.

Review 79 (2023-10-30 - Rating: 5)
The issues I had were remedied. Robert and Don were awesome and thorough in their re-inspection of our furnace. Appreciate Mike and the team making it right.

Review 80 (2024-11-08 - Rating: 5)
Always very respectful of your time and home, friendly and though!

Review 81 (2021-02-19 - Rating: 5)
Ryan was professional Nd explained thoroughly what was needed to repair the leak. Frozen pipes arent pleasant but Ryans great work had the water back on in a little more than an hour. Work area was left cleaner than when he arrived.

Review 82 (2021-02-24 - Rating: 5)
If I could give these guys six stars instead of just five i would. Water line busted at 2am during the Big Freeze of 2021 (it really should have its own title- that cold was epic) so I called them at 7.30 am the next morning (thinking I wasnt going to get someone out here until spring) and they had someone out here within 45 minutes! They sent out Ryan (great guy) and he crawled under the house, identified the problem and had it fixed in hardly any time at all. He even put a huge heater under the house to unfreeze the pipes (because of course they froze with no water running through them) and checked to make sure they were all running properly afterwards AND built me a temp wind guard so it would cut down on the wind chill under the porch. This guy went above and beyond the usual service Id come to expect from other companies. From now on, they are going to be my go to guys for all my plumbing needs. HIGHLY RECOMMEND THEM!!

Review 83 (2024-08-02 - Rating: 5)
Thank you Mike and Brandon for the prompt and professional service at a time when we were in need. I know this is always the service that you provide due to previous service that your company has provided to us. EXCELLENT

Review 84 (2019-04-09 - Rating: 5)
Our experience was fantastic! I called them and the next day they showed up on time. Very professional and fixed our air conditioner at a reasonable price. We will be using them for all of our plumbing, heating and air conditioner needs.

Review 85 (2019-05-20 - Rating: 5)
Second HVAC unit installed by these friendly people, Thanks to Don for his help in figuring which units were best for me. My installers Wade and Chase were excellent Helpful and friendly, second time for Wade, I requested him because he was so good on the first. Thanks again.

Review 86 (2020-11-02 - Rating: 5)
I had Lorenz Plumbing and Heating come out to service my gas logs and check the gas line. They were extremely thorough and helped me determine my gas line and logs were not safe to use. This could’ve been a life or death situation for me had they not recommended I turn the gas line off for fear of carbon monoxide poisoning. I highly recommend them for ALL plumbing and HVAC needs. I give them a 5 out of 5!

Review 87 (2023-03-16 - Rating: 5)
You guys always show up asap. Last emergency you came that day. Second time you would have come same day but I needed you to come next day. I feel so secure as a single female with you a call away. Thank you so much.

Review 88 (2021-01-27 - Rating: 5)
Called before arrival which was at appoint time. The Technician wore a mask and kept social distance. The service call yearly service on the furnance. A Polite young man. I went inside. A bit later he knocked on the door, when he was in the attic inspecting the duct work he noticed was had a leak in the roof. I would have never noticed that as I hardly ever go up in the attic over the garage, especially at my age. I called the roofing and they sent out a crew and stopped the leak (around hot water heater vent). I was very satisfied with the Lorenz technician. He explained to me everything he did, he showed me photos of where he thought the leak was. The two young men who came to fix the roof did the same thing. showed photos on ipads and phones. I asked the Lorenz tech if he could service the A/C while he was here, He said no, it was too cold. adn then he told me the reason which I dont remember but it made sense.

Review 89 (2023-09-24 - Rating: 5)
A/C compressor was damaged by lightning. Called lorenz and they sent out Brian W. quickly and he had my unit back up and running in no time.

Review 90 (2023-08-11 - Rating: 5)
My air conditioner went out on the hottest day of the year. Lorenz got out and fixed it quickly for a reasonable price. Thanks!

Review 91 (2023-04-18 - Rating: 5)
I trust this group implicitly with my home. The Lorenz team responded to my house on Christmas Eve and Christmas Day to repair burst and frozen pipes from extreme cold.l, keeping bathrooms functional with a full house of guests following a flood. True professionals in every sense of the word.

Review 92 (2021-07-26 - Rating: 5)
They are actually doing work for my neighbor so that outcome, I dont know....BUT they have been very thoughtful to me since they had to get on my property, too. They explained the problem (deteriorating sewage pipes--ergo it had become a problem for me too!!)Anyway, they have worked continually, thoughtfully, efficiently, and very, very hard in this heat. I would recommend them for that.

Review 93 (2023-10-31 - Rating: 5)
Rocky and Brian was great they was on time and did the job correctly very knowledgeable and did everything they could to make sure it was perfect I would recommend them to anyone

Review 94 (2024-05-28 - Rating: 5)
Brain did an amazing job today with our AC. He made my wife feel at ease with the whole process. Thanks

Review 95 (2020-11-07 - Rating: 5)
Very reliable, knowledgeable and affordable. Mike and his guys have never failed in surprising me with their abilities. He and his company for years have gone above and beyond not only for me and my family but for my friends too.

Review 96 (2024-09-26 - Rating: 5)
This company is fantastic to work with. They have installed a new HVAC in a hurry for us during peak summer heat. They do our yearly maintenance on HVAC and furnace. And this spring, we will have them install a new furnace that will be more efficient for our home.

Review 97 (2024-11-13 - Rating: 5)
Same day service. Quick and friendly.

Review 98 (2024-07-11 - Rating: 5)
Aaron, Wake and Asa were awesome, funny, professional, educated me on some things and stayed until I was content with their services. Great guys who represent their company above and beyond awesomeness!! Definitely will recommend them.

Review 99 (2024-06-19 - Rating: 5)
Our air conditioner was not working right to keep our house cool so I called Lorenz Heating and Air. It has been very hot in our area and I was very pleased that they sent someone out the next day. They found the problem and had to order a new coil, within one week they came back out and installed it. If you want good and fast service Lorenz is a very good place to call. We are very satisfied with them.

Review 100 (2023-04-10 - Rating: 5)
I use Lorenzo for everything. Always very helpful and great at explaining what happened and what needs to be done. They always call before arriving. They give good options. I will always use them.

Review 101 (2024-06-14 - Rating: 5)
Air stopped working and Tyler came out and fixed it within minutes!! Amazing highly recommend

Review 102 (2024-02-19 - Rating: 5)
Bryan and Dylan came today to install a mini spilt they did awesome my dogs didnt even bark at them they were so helpful answering my questions and let my cat play in the boxes , they even cleaned up the mess it is so wonderful to have heat now thank you guys so much

Review 103 (2022-11-07 - Rating: 5)
Tech got to my house less than two hours after I called for repairs, showed me the problematic part and what it should look like with the new part. Very friendly service.

Review 104 (2023-03-21 - Rating: 5)
I thought I needed a new hot water heater, however they said mine was fine. When it does come time to replace, I will be using Lorenz

Review 105 (2021-12-12 - Rating: 5)
Great service, competitive price. Did exactly what they said they would on time, on budget with what can only be described as exceptional service.From start to finish they far exceeded our expectations.Heartily recommend!!!

Review 106 (2021-05-07 - Rating: 5)
I have used Lorenz for over 25 years and their service has always been exceptional. Whether it was during the day or on the weekend they have always been there to take care of me.

Review 107 (2023-11-28 - Rating: 5)
Zabe was awesome! He came to the rescue! Highly recommended! Thank you again for everything 🙏

Review 108 (2023-09-03 - Rating: 5)
Im not sure why you would call any other company? Lorenz is honest, dependable and professional. 5 Star Service!

Review 109 (2022-05-11 - Rating: 5)
They came quickly when my furnace set off the smoke alarms in my house. They diagnosed the problem and made the repair for a reasonable cost as well.

Review 110 (2022-05-20 - Rating: 5)
Same day service (within a few hours of call). Friendly and professional. Technician quickly resolved problem and answered my questions. Price was reasonable.

Review 111 (2020-06-04 - Rating: 5)
We use them for our business and they are always friendly and professional.Alisha (she schedules everything for HVAC) is an angel!

Review 112 (2022-07-29 - Rating: 5)
Highly recommend Lorenz plumbing They did a Amazing job at Care Adoption Center Reasonable, Honest Professonal got the job done quick 5 stars

Review 113 (2020-11-24 - Rating: 5)
Jeff at Lorenz is the best! Would highly recommend. He is professional, knowledgeable, and personable. He is always timely and happy to help. Thanks Jeff!

Review 114 (2019-02-04 - Rating: 5)
I called lorenz to have a second opinion done on the home I was buying and they really took great care of us, this home had a lot of problems and we just needed a professional‘s opinion they are fantastic thanks again MikeNick&Heather

Review 115 (2021-10-21 - Rating: 5)
Prompt, friendly, courteous... Everything you could want from a plumbing company! I will definitely call them next time I need plumbing services!

Review 116 (2022-11-29 - Rating: 5)
We called them for backflow certification. Very fast quotes and very professional manner. Thank you!

Review 117 (2022-10-14 - Rating: 5)
Awesome job on cleaning out a clog in the sewer. Very affordable and very professional. I will definitely use again!!

Review 118 (2022-12-07 - Rating: 5)
Blain and lane were both extremely knowledgeable and professional I would gladly use them both again for any future work I may need. thanks guys

Review 119 (2022-12-23 - Rating: 5)
Helpful, responsive, kind, cleaned up after their work was complete, reassuring. Truly calming in a time of stress!

Review 120 (2023-02-22 - Rating: 5)
They were fast and effective in fixing the faucet leak in my bathtub Ill continue to use them with issues

Review 121 (2024-05-31 - Rating: 5)
Lorenz found a leak, replaced all the old pipe without tearing up the yard. Very impressive.

Review 122 (2023-12-06 - Rating: 5)
Brian was reel helpful in getting my heater working and very fast on getting here

Review 123 (2024-02-26 - Rating: 5)
I had a water line break in my yard near my water meter. Lorenz was the only plumbing business with the equipment necessary that could do the job the same day! They were honest, courteous, and professional! I’ll definitely call on them again!

Review 124 (2024-02-16 - Rating: 5)
Very satisfied with the service! The workers were also very friendly and helpful!!! Couldn’t ask for better service!!!

Review 125 (2023-04-13 - Rating: 5)
The Lorenz staff is fantastic! They are always prompt and professional in every way.

Review 126 (2020-11-01 - Rating: 5)
Got an upfront estimate, the work was scheduled quickly, the guys that came out were professional and explained everything that was going on. the bill was right on quote.

Review 127 (2021-10-07 - Rating: 5)
I really appreciate the business because they work with our company and are always on time and fix issues even when they were forgot about until they got here.

Review 128 (2022-11-04 - Rating: 5)
I had a shower leak and they came out same day and fixed everything like new!

Review 129 (2023-04-26 - Rating: 5)
Very professional. On time and very honest. Really care about the work being done for their customers!

Review 130 (2022-07-23 - Rating: 5)
New HVAC installationTenacious about getting the job done rightGreat communicationI highly recommend

Review 131 (2023-04-24 - Rating: 5)
He was awesome professional and qwik! May GOD Bless this company

Review 132 (2022-12-19 - Rating: 5)
I have done business with Lorenz for years and they are one of the Best in Town!

Review 133 (2023-04-19 - Rating: 5)
Respectful fast and knowledgeable got my washer drain going again.

Review 134 (2023-07-05 - Rating: 5)
Unbeatable service, the only call needed for all of your hvac and plumbing needs.

Review 135 (2023-10-27 - Rating: 5)
Great guys, Brian, Rocky, Robert that installed my mini- split system. Explained very well how to operate. Im very happy !! Only took about 3 hours to install. I would highly recommend this company!!

Review 136 (2023-08-12 - Rating: 5)
I have had Hayden with Lorenz come out a few times. Always happy, professional and knowledgeable. When the crew came and dug up my yard they were all kind and professional too. They did great work and I appreciated them picking up all the big stones. Im a repeat customer now.

Review 137 (2020-07-07 - Rating: 5)
Lorenz did a great job, price was fair and they did everything on time.

Review 138 (2022-12-30 - Rating: 5)
Showed up on time. Professional and easy to work with and got the job done

Review 139 (2023-10-10 - Rating: 5)
I would recommend Lorenz. I am happy with the technician and the services performed at my home on my sewer line. Will use their services again.

Review 140 (2023-07-17 - Rating: 5)
Came home from work and ac wasn’t working in the middle of July. Tyler showed up within 15 minutes. Replaced a part and got ac going again. He was very professional and very knowledgeable. I highly recommend Lorenz Heating and Air. Will use them again in the future. Thank you so much Tyler!!!!

Review 141 (2023-03-20 - Rating: 5)
Courteous, helpful and respectful, got the job done quickly and professionally.

Review 142 (2023-02-01 - Rating: 5)
Just moved back to the area after living out of state for 8 years. Company had good reviews online so I called them. From my experience they have amazing service and very thorough. Super nice and helped explaining everything. Well priced and will highly recommend and use from here on out.

Review 143 (2020-11-17 - Rating: 5)
Great business,took care of our plumbing problem...and did the best job..thank you Jeff

Review 144 (2023-04-20 - Rating: 5)
Very friendly and informative. Let me make the decision on how to proceed with no pressure.

Review 145 (2023-12-06 - Rating: 5)
Ian and Tyler did a fall service/maintenance on my furnace and they were fantastic! Friendly and very professional! We will be using them again.

Review 146 (2023-01-23 - Rating: 5)
Simply the best! I trust them for all of my plumbing needs and know that their prices are always fair and, above all, honest. Great staff all around, from scheduling to workmanship professionals.

Review 147 (2023-03-31 - Rating: 5)
The young men were very professional and explained the situation very clearly.

Review 148 (2022-12-28 - Rating: 5)
Incredibly friendly and very very helpful! 10/10 all the way around!

Review 149 (2024-11-12 - Rating: 5)
Very professional!

Review 150 (2021-04-20 - Rating: 5)
Shopped around for bids from other reputable businesses, even some selling the same equipment, in the end I chose Lorenz. The quality, professionalism, and price where great. I got a new HVAC system installed replacing my 19yr old units. The salesman didnt try and sell me more than I needed, and even told me my money would be better suited adding insulation in my attic then buying the highest efficiency upper-end models they offer. I was still given cost estimates for the range of models that would suit me. All would be improvements to my current system. I went with a 96 Efficiency furnace and a 16 Leer AC which I expect will operate nominally for many years to come. I am happy about the quick service time, and to have a new AC before summer comes. The office staff was friendly and kept me informed. Billing was painless. Great experience over all A+++ I highly recommend.

Review 151 (2023-02-21 - Rating: 5)
I believe that I have found one of the few perfect service providers, Lorenz Plumbing and HVAC does both services well and they are prompt and dependable.

Review 152 (2023-04-13 - Rating: 5)
Very knowledgeable in their field, nice gentlemen in clean sharp uniforms.

Review 153 (2022-10-24 - Rating: 5)
Have used them before, always excellent service

Review 154 (2020-11-25 - Rating: 5)
We use Lorenz at our business. They are ALWAYS responsive, always thorough, and the staff is always always always kind! We recently needed a full heating system replaced and they did it all when it was most convenient for us, and completed the job in a timely manor. Not to mention the fact that they quoted us the lowest price by a long shot!Alicia as an absolute GEM. The women deserves a raise.

Review 155 (2020-07-14 - Rating: 5)
Our water main sprung a leak. My husband spent most of the day calling plumbers who just gave him the run around. Meanwhile we had no water to our house. Once he called Lorenz Plumbing, they came out the same day. It was too late in the day to fully repair but they got the water back on to the house and were out first thing in the morning to fix the main. The price was very reasonable and they finished the job up before noon. Great service.

Review 156 (2023-05-01 - Rating: 5)
Great service, great people inside and in the field.

Review 157 (2021-01-13 - Rating: 5)
Repaired a Whirlpool jetted tub. Chelsea was incredibly helpful and stayed on top of my order for parts and kept me well informed. The service rep was professional and knowledgeable. I strongly recommendLorenz !!

Review 158 (2022-06-13 - Rating: 5)
Brian and Brandon showed up on time and installed the new hvac unit in a timely and professional matter. Any questions I had were answered and I am very pleased with their work

Review 159 (2020-02-20 - Rating: 5)
Mike was great and did a real nice job. He came out and fixed our sink and unclogged two of our toilets! We will definitely use Mike and the whole team over at Lorenz Plumbing, Heating and Air again. Thanks Mike

Review 160 (2021-09-07 - Rating: 5)
I was originally scheduled for the following day, but Lorenz worked me in on the day I called. They installed a garbage disposal and fixed a leak. Ryan was knowledgeable, pleasant and professional. He is an asset to the company - as is Chelsea, who worked me in.

Review 161 (2020-08-18 - Rating: 5)
Customer service was exceptional at the beginning explaining every detail of the work. They got all the paperwork finished in a timely manner. The stressed the times within getting the hvac installed, did all the paperwork through technical paperwork. It was a really easy process. After finishing they installed my system on time. They were very eager to place everything needed in a professional and quality minded way. It was installed in a mobile home and they installers had no complaints about needed to work under the trailer in tight spots to get the work done. Just one call to return to see their finished work and do minor adjustments was quick and quality related. I recommend Lorenz to anyone that wants a trane air conditioner because of it’s high quality and quiet running powerful system. The installers were knowledgeable in explaining the system and answered all questions.

Review 162 (2022-01-21 - Rating: 5)
Great crew, had it done in no time.

Review 163 (2023-04-20 - Rating: 5)
Quick, polite, clean service at a fair price

Review 164 (2019-11-25 - Rating: 5)
Update: After 3.5 years being in our house we discovered our heat pump had not been hooked up. Our system was installed as it should have been but an upgraded heat pump was installed by mistake. Lorenz offered us to keep the heat pump upgrade at 1/3 there cost ($900), of the unit. The honest mistake was that their tech’s installed correctly but did not hook up the heat pump. So Mike the owner of Lorenz, and one of his techs came out with our builder Shanon Johnson and corrected the mistake. Mike said I owe you some propane, and I responded with I’d be happy to get back the $900 I paid for the upgrade. He ask me if that was enough and I replied yes. He apologized and all ended well. Thanks for taking care of this Mike. Also thanks to my builder for participating. Myself being a retired builder, I appreciate a builder like Shanon to help out well after his job was completed.

Review 165 (2020-07-08 - Rating: 5)
Great customer service and installed in a timely manner. The installers were professional and took the time to explain the new system.

Review 166 (2021-03-03 - Rating: 5)
Blower went out in heater. Fast, friendly service by Brandon quickly took care of problem.

Review 167 (2022-10-19 - Rating: 5)
These guys always do a great job.

Review 168 (2022-10-21 - Rating: 5)
Great service and thank you Garrett!

Review 169 (2021-04-19 - Rating: 5)
Knew their job well. Was very efficient

Review 170 (2021-10-18 - Rating: 5)
Above and beyond!! Will definitely be using them in the future.

Review 171 (2020-06-17 - Rating: 5)
Fast response, professional service and at a good value.

Review 172 (2021-04-28 - Rating: 5)
Great service & very knowledgeable plumber

Review 173 (2022-09-01 - Rating: 5)
GREAT QUALITY OF WORK AND ALWAYS ON TIME.

Review 174 (2022-12-19 - Rating: 5)
Couldn’t ask for any better service!

Review 175 (2023-04-18 - Rating: 5)
Top notch. Honest. Timely

Review 176 (2019-08-08 - Rating: 5)
These people have good attitudes.

Review 177 (2018-03-19 - Rating: 5)
They do good work

Review 178 (2023-01-04 - Rating: 5)
Great, fast and efficient

Review 179 (2023-02-23 - Rating: 5)
Very nice guy !!!

Review 180 (2020-09-01 - Rating: 5)
Friendly to deal with!

Review 181 (2022-12-09 - Rating: 5)
Clogged sewer

Review 182 (2022-05-30 - Rating: 5)
Roofing job

Review 183 (2025-01-07 - Rating: 5)
Lorenz is always prompt and stands behind their work! We are so glad we switched our HEATING, COOLING and PLUMBING supplier to LORENZ!