The Pipe Doctor

Located in Seattle, Washington

Address: 12345 Lake City Way NE Ste 311, Seattle, WA 98125, United States

Phone: +1 206-676-2192

Rating: 4.9

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
We has some water backing up into a drain and we contacted The Pipe Doctor for a quote. Trish got back to us quickly and was able to quickly understand the issue and the pros/cons of how to approach it.They were able to come out the same day, but thankfully our situation wasnt an emergency so we scheduled an appointment for early the following week. Communication was excellent, with Trish informing us that theyd be an hour late and they arrived promptly at the expected time.Everything about the visit was super transparent. She did the play by play of what we say in the scope and saw that things were flowing through fine, and checked to identify any potential source of the water. She walked me through things to look for (older pipe fittings, seepage from the foundation), things to avoid doing (drano for certain pipes), as well as when and what to look for if we experienced the same issue in the future.Overall great value, and we really appreciated the communication and transparency. We only wish we knew about The Pipe Doctor when we had our plumbing problems 5 years ago!

Review 2 (2024-10-23 - Rating: 5)
Our sewer collapsed and backed up into our driveway. I talked to several contractors on how to fix the problem; Trisha stood out as both very knowledgeable and pragmatic. She had a team out that day to restore service. She took the time to explain what caused the failure and various options for repairing the issue and recommended additional options to avoid some other problem spots in our 100 year old concrete pipes. I felt that her prices were more than fair given the amount of work. Her team also restored the whole area as it was before the fix. Ill be recommending her to my friends, great contractor to work with. Hopefully I dont need more sewer work in the future, but Ill know who to call if I do.

Review 3 (2023-11-10 - Rating: 5)
Tricia is the real deal. We were quoted a job by a big name sewer & drain company with a plan to open up the sidewalk, replace our old, misaligned concrete drain with PVC, and then shoot a liner out to the street.My brother-in law said we need to call The Pipe Dr, they had just done some great work for him. I told Tricia our issue, and she recommended the same procedures, for about 1/3 of the price. She showed me samples from her truck and made sure I understood the process & materials. Her crew is diligent & respectful, and had their work cleaned up and contained between service days. All properly permitted and inspected by the city before they closed it back up, and the sidewalk now looks nicer where they worked, than it does on the rest of the block. : )The tens of thousands of dollars she saved us, and the awesome communication, and being able to support an honest, local, family run business feels like such a win/win/win. And we now have NO segments of crumbling concrete sewer between our home and main city line. Hooray!

Review 4 (2023-01-21 - Rating: 5)
The Pipe Doctor (Tricia) does EXCELLENT work. She is responsive, provides clear and thorough recommendations, and is reasonably priced. I had a 100 year old sewer line with multiple downspout tie-ins that needed extensive sewer line repair through the entire line. After receiving multiple bids, including from sewer inspection companies I previously used, Tricia’s scope of work was significantly more thorough and she spent the time to inspect the entire line before providing recommendations. Other bidders either did not inspect the line, suggested short term repairs, or recommended closing off downspouts which would have caused me new problems. Tricia replaced the entire line, and her pricing was the same for a sewer line replacement vs, other contractors providing only short term repairs. The work was done quickly and I was happy with the results. I will use her again.

Review 5 (2022-10-20 - Rating: 5)
I called The Pipe Doctor to scope a blocked sewer. Trisha came out the same day to evaluate the problem. I was hoping it would only require hydrojetting, but discovered that the sewer was so degraded that it needed to be replaced immediately. The next day, their crew started the replacement. They did the pipe bursting and installed a new lining that same week.Trisha was great to work with, and her team was thorough and professional. They completed the job to my complete satisfaction.

Review 6 (2021-05-11 - Rating: 5)
We are so happy with the work that Trisha and her team did at our house in the Maple Leaf neighborhood and would highly recommend The Pipe Doctor for your plumbing needs. We smelled sewer under our deck and called her immediately. She was able to work us into theyre busy schedule starting the day after we called. She was very responsive even answering my calls with questions off hours. She diagnosed my issue in a timely manner and was very professional and up front about the issue and how much it would cost to repair the damage. Having a sewer leak at your house can be a bit scary and yet at no time was I concerned after talking to Trisha that this issue would not be resolved. They finished when they said they would and put everything back as before so it looked as if they had not even been there. I cannot say enough positive things about the experience we had with Trisha and her team and would highly recommend them to anyone.

Review 7 (2022-11-20 - Rating: 5)
Amazing drainage repair services! Our storm drain in our driveway was totally clogged and there was no drainage every time it rained. They came out and identified the drainage problem immediately and repaired the drain same day. After hydro jetting they discovered holes in the pipe and more drain clogs. It turned into a two day job because the cast iron pipe was completely impacted and rusted out. They cut the concrete, dug out a new channel and installed about 30 ft of pipe that led to a pop up drain. They also did a great job cleaning up afterwards, which most contractors don’t bother with. Super knowledgeable, professional, affordable and skilled team. Highly recommend and will hire again if needed.

Review 8 (2021-03-18 - Rating: 5)
Our sewer line backed up about a month after moving into our 100 year old house. The pipe doctors were able to come and help us repair it in only a few days. With some coaching from the pipe doctors, I was ultimately able to save quite a bit of money on the job by doing the digging and sewer snaking myself and leaving the pipe-fitting to the professionals.Im a happy customer!

Review 9 (2021-02-05 - Rating: 5)
I have researched many, many plumbers in the area and received multiple quotations but The Pipe Doctor is far better than the rest. And even though it was an emergency, the issue was dealt with efficiently. They are on time with their work and they got good work etiquette, they are very polite and the quality? Its superb! Absolutely fantastic service from The Pipe Doctor. The Pipe Doctor is definitely one of the trusted sources for sewer repair in the Seattle area!

Review 10 (2021-12-16 - Rating: 5)
At precisely 5:30pm on a Friday night, I went down into my basement to fetch a roll of paper towels only to find that my sewer had backed up all over the floor. Perfect timing, as always. Trisha was out here the next day, in spite of the short notice, and was professional and helpful beyond the call of duty. After clearing the blockage, I decided to have her line my side sewer. She was prompt and dedicated throughout the whole process. I cannot recommend her enough. Thank you, Trisha!

Review 11 (2022-08-24 - Rating: 5)
It was such a relief to have Trisha and Josh take care of our sewer blockage. Other companies had come out and temporarily cleared out the line, but Trisha took the time to fully research the issue and they were able to completely fix the actual problem. I appreciate their honesty and diligence.

Review 12 (2020-04-19 - Rating: 5)
I contacted them suspecting I had a severe water line leak, and they responded almost immediately and came out same day. Turns out it was a leaky hose bibb; they diagnosed it for free, and not only that, explained to me very clearly how I could most likely do the job myself. ALL AT NO CHARGE. I was able to do so---but I would call them again in an instant. Ive found my new plumber. Trisha and Josh are simply fantastic.I cannot speak highly enough of their customer service and knowledge!

Review 13 (2020-04-19 - Rating: 5)
I am so happy with the work Trisha and Josh did to fix my fully clogged sewer line during the COVID-19 crisis. If I could do it all again, the only thing I would have done differently is called them sooner! They:1. Were super responsive. Every time I called, they either dropped what they were doing to take my call, or called me back ASAP.2. Were punctual and reliable. They had to come twice and both times arrived when they said they would and called and gave me a heads up when they said they would. I got the impression they went out of their way to help me as quickly as possible.3. Kept costs to a minimum and gave me all my options with accurate price estimates, even after my problem turned out to be much messier and more complicated than expected. I live in a very old house with very old pipes and as my problem turned out to be pretty extreme, they could have gouged me on the price… but they didnt!4. Actually seemed to care about helping ME as a person. They were super busy working overtime, but between their first visit and their second, they kept in close contact and never forgot the details of my situation, and even followed up after everything was finished and they had already been paid, just to make sure everything was flowing smoothly and I didnt have any remaining questions or concerns.5. Very professional. Theyve been doing this for a very long time, they know what theyre talking about, and theyre good at what they do. I wish everyone were like this!I could go on and on — theyre among the best contractors Ive dealt with and Ive dealt with quite a few. My advice to anyone reading this is: if youre stressing out about a sewer line problem or possible sewer line problem, dont try to fix it yourself and dont wait, just call Trisha and Josh. At the very least, call them about your problem and see what they say, theyre really easy to talk to. The tools and skills they have made it very clear in the end that all the DIY attempts I made to fix the problem myself were completely futile and in some cases counter-productive.Bottom line: 10/10, would use them again!

Review 14 (2023-01-19 - Rating: 5)
Our sewer line was clogged, I called the company at noon, and they showed up in an hour to clean the pipe. They are very professional. And more importantly, they were honest and trustable. They charged me a very reasonable price for the service. Highly recommended!

Review 15 (2019-01-08 - Rating: 5)
Absolutely awesome plumber that went above and beyond. Josh and his wife Trish were probably the most knowledgable and friendly plumbers my fiancé and I have met and talked to.Our bathroom drain line clogged up and we couldn’t use the shower and toilet more than once a day without it backing up. They ran a camera in to see what was wrong, used a hydro jet to clear the found clogs, and clean out the corner of our piping to prevent future clogs. They also provided us a video of the piping so we could see what they did.They were the most affordable plumber out of the 3 bids I received and even if they were the most expensive bid we still would’ve chosen him based on their knowledge.In the past we went with roto rooter and they actually made our problem worse. The pipe doctor explained and fixed what they did wrong, and now we will ALWAYS call the. Thank you!!

Review 16 (2016-03-15 - Rating: 5)
The Pipe Doctors Josh and Trisha are probably the most honest and good natured plumbers out there. it’s there straight forward honesty combined with many years of pluming experience that make them the ideal resource for any plumbing challenge. They first helped me out with a natural gas leak in my basement, then from there they helped me with a slow draining bathtub, then a sewer problem, and finally an upstairs shower that was leaking to the floor below. In Seattle, with all the recent growth, it becomes difficult as a home owner, to find skilled tradesman that possess the technical knowledge while at the same time maintains honesty and integrity. The Pipe Dr. has been and will always be my first call for any pluming related needs. Thank you. Tony. March 15th 2016

Review 17 (2021-06-12 - Rating: 5)
Trisha and team were great! They installed a drainage system from my gutters and I can’t say enough about how professional, personable and fast (but precise) on their work. They know what they’re doing and they’re great at it. I highly recommend.

Review 18 (2019-01-17 - Rating: 5)
Fantastic Plumber’s, I had a main line clog that had my whole house backed up, Trish and Josh Came out same day a few hours after my call, worked around my schedule, and were very Professional and friendly. I would highly recommended them!

Review 19 (2018-05-22 - Rating: 5)
Great experience. Had a clog and a leak--resolved fast and inexpensively. The Pipe Doctor (a nice couple in our area) went above and beyond in cleaning out, explaining, and maintaining various aspects of a complicated system that had built up over multiple additions and years of changes at our house before we got it. They had all sorts of helpful suggestions as to how we could fix various problems as they arose in the future. Thanks so much!

Review 20 (2019-02-19 - Rating: 5)
Amazing service and great communicators. We used them to snake, hydrojet, and scope side sewer line that was backing up and will continue to use them for all future plumbing needs. You cant go wrong giving Josh and Trisha a call.

Review 21 (2021-03-19 - Rating: 5)
When our sewer backed up into the basement they came right away, found the problem, dug down to the blockage that couldnt be moved, removed the huge tree roots from the pipe and then lined it. The entire crew were friendly and professional. I will definitely call them again if I ever need to.

Review 22 (2022-02-18 - Rating: 5)
Trisha and her crew were professionalDiagnosed the problem quicklyPerformed the repairs quickly and efficientlyHands down the best value and honest upfront estimate.Highly recommend their services every time !!Way to go !!!

Review 23 (2017-10-05 - Rating: 5)
Ive had a great experience each time I hired The Pipe Doctor. They were friendly, professional, and reasonable. Very impressed with the skill, knowledge and honesty of this company. Highly recommended!

Review 24 (2020-05-04 - Rating: 5)
Our sewer main line backed up last Friday at 5pm. Trisha and Josh were kind enough to come out that evening to help solve the issue. Unfortunately, the 70 year old concrete line had collapsed in on itself. They scoped it and showed me the damage and were able to locate exactly where the break was. They showed up first thing the next morning (Saturday) and replaced the broken section of pipe in just a few hours. I highly recommend The Pipe Doctors!