Brennan Heating & Air Conditioning
Located in Seattle, Washington
Address: 4601 S 134th Pl, Seattle, WA 98168, United States
Phone: +1 877-273-6626
Rating: 4.6
Services
- On-site services
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air duct cleaning service
- Electrician
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-18 - Rating: 5)
Brennan Heating & Air Conditioning provides excellent service and great quality work. Our tech, Andrew, came out today to do our annual service. He was very professional, kind, knowledgeable, thorough, and took the time to educate me and answer all my questions. His customer service was outstanding from start to finish!! -
Review 2 (2024-10-08 - Rating: 5)
Had a great experience recently getting a new furnace installed through the Costco program. Rick Clements from Brennan made the process easy, straightforward, and clear. I had a lot of questions about which system to choose for my situation and he helped guide me to the right one without trying to upsell. He was also very patient with my questions, even answering them quickly and promptly after he had already secured my business. The installation was a breeze and was well communicated. Definitely recommend. -
Review 3 (2025-01-02 - Rating: 5)
I had Brennan Heating and Air conditioning come today to clean my air ducts they sent Brayan Rodriquez and his co worker Michael. Brayan was an incredibly professional worker. He took the time to explain the process. Since this was the first time having it done, it was reassuring to know it’s a pretty simple and fast process and totally affordable. Brayan was extremely detailed with his work, he was the lead while Michael was right along side him for what he needed help with. They both were hardworking and friendly. Highly recommend Brennan! Your always in good hands with them no matter what service you need reliable people! -
Review 4 (2024-11-23 - Rating: 5)
I really liked that I was given a price upfront for my service and that’s what I paid after it was complete. Tan Nguyen was the rep that came out. He was very professional and informative. He was very kind with my overly affectionate dog who followed him around. I felt extremely comfortable and safe. Great experience! -
Review 5 (2024-11-06 - Rating: 5)
Kudos to Josh, he was fantastic! Appt for yearly furnace maintenance check before it gets cold.Josh arrived on time and got right to work. He did a through check and found no problems. Great at taking time to answering our questions, which we really appreciated.Thank you Josh and Brennan...well done!! -
Review 6 (2023-06-07 - Rating: 5)
We had a great experience with Brennan installing our new mini-split, ductless heat-pump/AC system. Went through Costco so we also got 10 percent back in the form a cash card. Paul, our sales person came out and recommended a 2.5 ton system for our log cabin - he didnt over sell us on a bigger system like 2 other HVAC companies tried to do with their bids. Also, the Brennan bid came in way less than the other two (do your diligence and get 2-3 bids is what my Dad taught me). The crew that came out to install was also top-notch and super friendly, I highly recommend Brennan for their service, professionalism, value and quality of equipment they sell. -
Review 7 (2024-07-16 - Rating: 5)
Dakota was our technician and he was excellent. Very professional, friendly and communicated so well! He performed maintenance and cleaning on both our AC and Furnace. A part in our furnace as starting to go out and he recommended replacing it and did. We love Brennan and are so glad we had them install our Heater and AC, 14 and 10 years ago and have kept them going strong for us! Thank you! 😊 -
Review 8 (2024-12-12 - Rating: 5)
I was able to get an appointment promptly for our heating unit. The technician who came, Dakota, was extremely polite and knowledgeable. We trusted him completely ,which doesn’t happen often these days -
Review 9 (2024-08-14 - Rating: 5)
The young gentleman named Dakota that replaced my thermostat control and serviced my unit was awesome. He set up the new control unit and went through the menus with me. He made certain that all my questions were answered. I highly recommend Brennan Heating & Cooling to everyone. I will certainly consider them for other services as well. -
Review 10 (2024-11-27 - Rating: 5)
Josh came out and diagnosed our generator problem in a timely manner. Then, we ordered the parts that we needed. Great company, and Josh was pollite and very professional. Thank you Ron -
Review 11 (2024-06-13 - Rating: 5)
Dakota did a fantastic job during the maintenance appointment of my gas furnace and air conditioner. He was thorough in his checks, he explained and showed me the parts that needed to be replaced. Ensured the system was working properly before finishing up with his work. He answered all my questions ensuring I understood what he was saying prior to leaving.I know my summer will be cool and winter will be warm!See you next year Brennan Team!!! -
Review 12 (2024-09-12 - Rating: 5)
The young man, Dakota, was very friendly and also explaining everything he was doing for the maintenance of our furnace. We asked that he return for servicing for our generator and again next year for both. He was great! -
Review 13 (2024-08-10 - Rating: 5)
Needed to get an inspection of my furnace and heat pump before selling my house. Brennan Heat came out the next day. Their technician was friendly and communicated everything he was doing. It was a huge relief feeling they were someone I could trust. -
Review 14 (2024-08-21 - Rating: 5)
I highly recommend working with Brennan. Their team maintained a high level of professionalism during the installation of my HVAC system. Specifically, John (Salaes), Alex and Clinton (Heatpump Install), Josh (Electrical) and Austin Rule (Duct Cleaning) performed an excellent job. They were punctual, skilled at what they did, and conducted themselves with professionalism. They are a premium provider, not the most expensive but not the cheapest either but worth the price paid. Thanks guys! -
Review 15 (2024-07-13 - Rating: 5)
E. Russell was a well mannered technician who took the time to show me what he was repairing and why. He got our outdoor AC condenser working again on a hot day and then answered my questions about optimizing things and about the newer technologies. He had installed many mini-splits but left further questions to the sales team. Also careful about not tracking dirt into our house! -
Review 16 (2024-10-13 - Rating: 5)
Technician Dakota was awesome. Very knowledgeable, had to replace 2 parts and tested the old ones in front of me to show they needed to be changed. Very polite and efficient employee. -
Review 17 (2024-12-10 - Rating: 5)
Great service, Dakota was very polite and helped us understand what all was being done. Weve used Brennan heating and air conditioning for many years and always had great service -
Review 18 (2024-12-29 - Rating: 5)
Brennan Electric, and in particular Dakota, did a wonderful maintenance job on my HVAC and furnace. I highly recommend them. -
Review 19 (2022-03-31 - Rating: 5)
The Brennan Heating and AC team was composed of 4 workers: Installer, HVAC technician, electrician, and a helper. They took out the 30 years old electric air handler and heat pump and installed a new Lennox system. One challenge they had was to connect the existing duct work to the new system. They struggled but persevered. I have to commend the installer for how he handled the frustrating task of connecting the unit. The electrician ensured we were up to code by installing an outlet accessible to the heat pump. The technician informed me that the hole through the foundation for the pipes from the heat pump to the air handler was not large enough to accommodate foam insulation. But it wasn’t a significant heat loss. The helper was attentive to the other’s needs. Standing by and stepping in to assist when needed. They worked as a coordinated team which was satisfying to watch. They cleaned up the debris and scraps and took the old dirty system away. Scheduled in April is an air duct cleaning. The system is quiet and heating well. The COSTCO cash card coming in a couple weeks is a plus. -
Review 20 (2024-10-11 - Rating: 5)
Wow, called in the morning, set up an appointment for next week. Technician must have finished a job early and squeezed me in this afternoon. He was professional, informative and finished the job in short order. Have already started referring this company and hes just left, LOL. -
Review 21 (2019-03-12 - Rating: 4)
We went through Costco for a furnace/AC install and Brennan was the contractor they used. We recieved bids from Bobs and another local contractor with Brennan coming in at the middle of the bids but in our opinion, Brennan offered a better grade furnace and AC package so we choose Brennan for our project. I appreciated Paul and his honest approach as to what equipment we needed without upselling us yet at the same time, gave us options to consider with appropriate pricing. Paul is very knowledgable as to what he felt would work best for us and took the time to explan why. I will start this by saying that I am very picky about details so I was very involved on the install day and follow up visits where I made a list for Brennan of items to take care of. They showed up on time and where able to complete the install in a day and took care to protect the carpet and stairs covering them with drops while they worked, The install had a few hiccups such as a missunderstanding on where the lineset was to be installed on the house and a few items that neeeded adressed on the furnace on a return visit. I was nervous as to how Brennan would resolve my concerns on remaining issues but Paul followed through and Brennan took care of issues without excuses or arguments, I really appreciated the professionalism in the way Brennan resolved the issues. I gave Brennan four stars instead of five only because of miscommunication on the lineset placement on my house which couldnt be fixed. Jesus and his team where terrific in finalizing the reamining issues on the install by making sure all the details where addressed to my satisfaction. I would recommend Brennan for your heating and AC needs. -
Review 22 (2024-07-02 - Rating: 5)
Always happy with the service from Brennan. We had Dakota out yesterday for routine maintenance and he was excellent. We run our heat and ac often. I feel confident knowing Brennan sends out great service to help us and to keep it running well. -
Review 23 (2024-09-04 - Rating: 4)
Editing to 4 stars:After my review, the manager reached out to me and had a supervisor come in for another service appointment. This person seemed much more knowledgable, found a few issues that he fixed and actually cleaned the furnace which was the most important element of the annual service. I wish this was the experience from the get go, but happy that they fixed it eventually.Old review:I had a extremely poor experience with Brennan as a company. The tech was fine but I was surprised that while they tell you almost a 15-20 point checklist for furnace and the same for Heat pump, they hardly do 5 of 30 in person and charge over $300 for the visit. In my case the tech just looked at things quickly, measured 2 point amperages and voltage and called it a day on the furnace. No cleaning of fans etc that they walk you through on the phone. On heat pump, same story. Just cleaned the coil and no measurements. I confirmed with their office that they measure compressor gas before booking them. In person, the tech told refused saying it cant be done during winter. Overall this is less than 30 mins of labor with 0 trust if my system is working efficiently (not just working) for $320. Perhaps theyre good with new installs as some other reviews suggest, Id give them 0 stars for maintenance services. -
Review 24 (2024-10-08 - Rating: 5)
Absolutely fantastic service. The technician Jayden Rickert was very professional and addressed the issue very quickly. I am very thankful for his services and helping me out . I highly recommend using their services and personally would not hesitate using in the future .Tripple A + -
Review 25 (2025-01-07 - Rating: 5)
Brennan Heating & AC Du Ngugen was very competent and he did an excellent job on the furnace and the Air Conditioning. -
Review 26 (2024-08-15 - Rating: 5)
We enjoyed a timely response and terrific experience with Brennan Heating and their technician Pak today. Pak was knowledgeable, professional and explained what I needed to know about our air handler and heat pump challenges. Appreciate what this team does. Thank you. -
Review 27 (2024-08-07 - Rating: 5)
Josh with Brennan heating was very professional, super knowledgeable and kind. We are pleased and would highly recommend Brennan Heating and commend Josh on his professionalism. -
Review 28 (2024-07-17 - Rating: 4)
Replaced my old furnace & thermostat and added AC. The crews that came out were friendly, professional, and knowledgeable. I especially appreciated their tidiness, attention to detail, and how all four guys got along, had a lot of laughs, and worked really well together...shout outs to DJ and Ryan. -
Review 29 (2024-08-01 - Rating: 5)
Tan came out last week to perform the yearly maintenance on our HVAC system. He was pleasant and professional, giving us tips on how to save money and keep our system working well. Ask for Tan when you need service. -
Review 30 (2024-10-18 - Rating: 5)
Dakota was excellent, he explained everything not just what he found with my furnace and heat pump but with pricing. He was professional and showed respect for my home. -
Review 31 (2024-07-10 - Rating: 5)
We set up an appt to find out why a couple of the upstairs room were not cooling as much as the others. Our tech discovered the builder used two different size ducts. The smaller room has an 8 inch duct while a room almost twice in size has a 6 inch. Ibrahim offered a solution and we are planning to proceed. Ibrahim was on time, efficient and very knowledgeable. Give Brennan Heating & Air Conditioning a call for all your needs. -
Review 32 (2024-04-24 - Rating: 5)
We had a duct and dryer vent cleaning done yesterday and this company and its staff were phenomenal! The techs that came to our house were very kind and professional, with great information about the results of their job they performed in preparation for a furnace and A/C installation.Reasonable prices with professional and courteous staff from the office, sales rep and technicians, how can you go wrong! We will highly recommend this company to anyone. -
Review 33 (2024-07-01 - Rating: 5)
Great service! The technician arrived first thing in the morning. Dakota was friendly, and knowledgeable and repaired our air conditioning system within an hour. He explained in detail what the problem was and answered our questions well. -
Review 34 (2023-12-11 - Rating: 5)
We recently had two furnaces and heat pumps with air conditioning installed by Brennan through Costco. We have been very impressed by their entire installation process. Cassius Fagioli was the salesman who has been outstanding from day one. If we ever had any questions about anything that was done or to be done, he was immediately responsive. A couple of years ago we also had two ductless systems installed by them at a beach house. That, too, went very well and, again, was through Costco. We strongly recommend Brennan and Costco for a great and cost effective experience. -
Review 35 (2024-04-08 - Rating: 5)
Chan Nguyen came to my home to service my air conditioning system & my furnace. He was very nice and courteous. Can explain everything he was doing to help make my system run better. He was very knowledgeable and knew what he was doing. I truly appreciate his honesty and knowledge about the system. Chan gave great conversation and a few smiles. I would, recommend Chan to do service again for my next year service. Thank you Chan for the Great service and your knowledge in handling my furnace and air conditioner service. -
Review 36 (2024-01-27 - Rating: 5)
Dakota was awesome! Today we had our duct cleaning by Dakota from Brennan. I want to be sure you know what a great job he is doing. For sure on the basics like on time, clean, and efficient. He was super professional, clearly knows what he is doing, and was a great representative for Brennan. He worked with us as we shuffled dogs, cats and kids, making the whole thing less stressful. What really impressed me was his patience to explain the process, answer questions, and even suggestions when asked. We won’t need duct cleaning for a while, but when we do, I hope we will be able to request him. -
Review 37 (2024-07-31 - Rating: 5)
Steve, my Navy trained technician, was patient with this senior citizen. He was polite and professional. I trust him. -
Review 38 (2024-04-17 - Rating: 5)
The technicians arrive sooner than expected and gave me great service. In and out and about 40 minutes to do my AC unit. Would recommend to anyone. Ive been using Brendan for years and have never had an issue. -
Review 39 (2024-01-13 - Rating: 5)
Im very happy with the service from Brennan. Our furnace stopped working, during the freeze storm of course, and Brennan was able to come out first thing this morning (I called them late yesterday evening). Josh, the technician, was super courteous, very respectful to not make a mess, and kept me informed the entire time to let me know what was going on. And he got the furnace working again when we needed it most. I highly recommend Brennan and will call them again for my HVAC needs. -
Review 40 (2019-11-09 - Rating: 5)
They quickly addressed my need for a water heater replacement. Haul away and install took just 2 hours! Let them know of your Costco membership for a 10% cash rebate. Take an additional 2% when charging to a Costco Citi Card and another 2% with a Costco Executive Membership. -
Review 41 (2024-09-23 - Rating: 5)
Austin came to clean our furnace and ducts today and did a great job. He really went out of his way to explain everything before and after the cleaning. -
Review 42 (2024-02-27 - Rating: 5)
I just got off the phone with Brennan Heating and spoke with Burke about questions I had regarding how the heat pump and furnace works together to conserve energy. Burke was very professional and thorough in answering my questions. When there was something he wasnt sure of, he asked me to hold while he turned to someone who had more experience than him so he could be confident in what he was telling me. I really appreciated that time he put into my concerns, definitely makes me feel valued as a customer. -
Review 43 (2024-12-06 - Rating: 5)
Reginald was very professional. He diagnosed our problem quickly and was able to get our furnace running again. It’s warm and toasty again. Reginald and Brennan Hearing are the best! -
Review 44 (2024-10-15 - Rating: 5)
Dakota gave us great service on our long neglected furnace. He left us with true peace of mind before winter. -
Review 45 (2024-05-16 - Rating: 5)
A bit pricey (>$200) for a maintenance check and general tune up, but that seems to be the going rate these days. The technician was efficient, kind, courteous and didn’t try to put a hard sell or up sell on ancillary items. We got a clean bill of health for our 24 year old furnace so we’re happy -
Review 46 (2024-06-22 - Rating: 5)
Brennan installed our furnace and AC units and have returned every year for maintenance. We are very satisfied with every experience we have had with them. The admin staff is super nice and the techs they send out are always very respectful and professional. Dakota always takes the time to answer our questions. -
Review 47 (2017-03-01 - Rating: 5)
Brennan Heating & Air Conditioning guys are real good and fast. They showed up on time, were very professional and completed on time and schedule.They definitely know what they are doing. I would recommend this company to others.Excellent value for money.They did a Great job!Thank You guys ! -
Review 48 (2024-01-10 - Rating: 5)
Domingo was very professional, respectful, and worked quickly. We had scheduled a furnace maintenance because we just bought the house and were having problems with our furnace turning on. Domingo was able to fix the problem with the routine furnace maintenance. We were worried we would need the whole furnace replaced or would have to redo the electrical wiring! I signed up for their continuing maintenance plan because of how good the experience was and am looking forward to them coming out next year to service the furnace again. -
Review 49 (2024-11-10 - Rating: 5)
The well trained tech listened attentively to the history of my heat problem, then run diagnostics and quickly determined, then fixed the problem with zero cost for parts. Excellent service! -
Review 50 (2024-12-02 - Rating: 5)
Good service, knowledgeable. Unfortunately didn’t have the parts to get the job done. But he was honest and helpfully. -
Review 51 (2023-11-17 - Rating: 5)
We had our ducts cleaned. The Brennan employees arrived on time and did a great work. They were respectful, wearing shoe coverings, courteous and professional in their work. I would not hesitate to use their services in the future and happily recommend them. -
Review 52 (2024-04-24 - Rating: 5)
Andrew was deeply knowledgeable and worked with me all the way in getting my system up and running, even though it isnt a system Brennan installs.I have already referred Brennan to others, and will be calling them when its time to maintain my system. -
Review 53 (2024-02-21 - Rating: 5)
Brennan Heating technician, Caleb, was excellent in diagnostics and servicing our heat duct problems. His technical expertise was very impressive and solved the noisy heat ducts in our home. Caleb represents Brennan Heating in a most professional manner. Thank you Brennan for having such a wonderful technician on staff. -
Review 54 (2020-06-23 - Rating: 5)
Needed service on our AC unit (R-410A Recharge). Called Brennan and spoke to Michelle, she is so nice to talk to. Brennan was at the house on time in the morning and got us taken care of. Definitely Recommended. -
Review 55 (2024-05-14 - Rating: 5)
Having Dakota and Austin come back to back to do maintenance on my heat pump and furnace and to clean my air ducts was a great experience today. They kept me in the loop throughout the whole process and explained things in a manner that I could understand. They both did a super job :-) -
Review 56 (2024-10-02 - Rating: 5)
Showed up early in the time window (good). Checked out our furnace. Easy-peasy, no fuss, no muss. Very pleased. -
Review 57 (2024-01-11 - Rating: 5)
Edward from Brennan Heating just completed annual service on our mini-split heat pump system. He completed this job with care and precision and answered our questions about the system. We are more than satisfied with the equipment, system and services provided by Brennan from first contact in 2021 when we received the initial estimate right through today’s premium service visit. -
Review 58 (2024-07-22 - Rating: 5)
Dakota did an AC maintenance inspection in a careful and timely mann er. After asking him a few questions, he was very knowledgeable in his trade. Brennan is highly recommended by me. -
Review 59 (2023-12-21 - Rating: 5)
I highly recommend Brennan Heating & Air Conditioning to anyone in need of heating and air conditioning services. Their professionalism, expertise, and commitment to customer satisfaction make them a standout choice in the industry. I am grateful for the positive experience and the peace of mind that comes with knowing my home is now equipped with a reliable and efficient HVAC system, thanks to Brennan Heating & Air Conditioning. Special shout out to Jerry Fischer (Energy Consultant) for being committed to customer service and following through on the added surge protector that I requested. Thanks -
Review 60 (2024-06-14 - Rating: 5)
Technician Du Nguyen from Brennan Heating &AC came out to conduct maintenance on our furnace and heat pump this morning, he was knowledgeable, respectful and friendly. -
Review 61 (2024-07-26 - Rating: 5)
I got excellent service and thank you Dakota to answer all my question. He really know what he’s doing and patiently explained everything to me.Dakota is beyond and above. -
Review 62 (2024-12-05 - Rating: 5)
Kevin did a very thorough service on my furnace and heat pump. My HP as really dirty and he did a great job degreasing and hosing it down. He replaced the filters & bulbs in my furnace that looked like they needed replacing. The humidifier pad looked good so no need to replace it. He was going to clean/descale my tankless water heater but found it didnt have isolation valves (old model) required for this service. I appreciate Kevins advise and my service charge for my tankless was $0. My tankless still works fine so Im thinking I may need to replace it somewhere down the road but it is not a high priority now - at least Kevin gave me a heads up.My Service Tech, Pak, did my annual furnace/heat pump/humidifier/tankless water heater service today! He answered all my questions & did not leave a mess. Nice job Pak! -
Review 63 (2024-01-30 - Rating: 5)
I am so glad that I chose Brennan. Thanks to Kevin who came out in the bad weather and explained everything to me and told me exactly how much will be cost. There are no hidden fees like other companies. I will recommend Brennan to my friends and family. Great job Brennan! -
Review 64 (2023-10-13 - Rating: 5)
Jason was very professional, very pleasant, and quite knowledgeable. He explained exactly what would happen before he started the procedure. Everything went quite well, and he made sure there was no mess when he was done. I too am in the service industry and would say this young man is management material. Yes, I would use his services again and I would recommend him to anyone. -
Review 65 (2024-07-01 - Rating: 5)
I have been a customer of Brennan heating for over 20 years. They service my furnace and gas water heater on a regular service schedule. Their technicians like James B are very professional and kneledgeable and provide great service! My dogs love him. -
Review 66 (2023-12-10 - Rating: 5)
Guys did a great job maintaining and tuning up my furnace, cant be happier more! Domingo the technician was super knowledgeable, friendly and did his job in s timely manner.Overall, great experience and Id surely work with this company in the future! -
Review 67 (2024-02-29 - Rating: 5)
This is an awesome company they are the real deal my wife and I had them install a Lennox air-conditioning and heating unit cleaned all our ducts under the floor and vents to the house and installed a Generac 10KW natural gas supplied generator. They were professional and treated me and my wife who are senior citizens with respect and courtesy. We are proud customers and are secure in knowing they will be maintaining all our equipment. Great job 👍 -
Review 68 (2024-12-13 - Rating: 5)
The repair tech, Pak Settapong, could quickly identify the problem and restore the system. Job is well done . thanks -
Review 69 (2023-06-14 - Rating: 5)
Brennan Heating & AC was phenomenal to work with. They sealed our ducts and improved the efficiency by 95%. Honestly changed how we heat and cool our house. The team was thorough, they cleaned up after themselves and even left it better than they found it. They are all time, and I couldnt recommend them enough! -
Review 70 (2024-10-12 - Rating: 5)
Excellent service. The technician arrived on time, and was very professional and helpful. I am very satisfied with their service. -
Review 71 (2024-06-22 - Rating: 5)
Manny was quick, efficient, and thorough. Took the time to provide detailed information on what he did and the conditions of the heating and air conditioner units. Well done. Thanks. -
Review 72 (2023-12-08 - Rating: 5)
Caleb Phillips was out to replace a part that was thought to be bad. He went through the system and found out that it was not bad. He did not just assume he need to change the part. He was very professional and kept me updated on everything that was going on with my HVAC unit. He went above and beyond to get it working. This is an awesome company ever time I deal with them it is very professional and very reasonable rates for the awesome customer service. Thanks -
Review 73 (2023-08-30 - Rating: 4)
Original issue : 1starIssue with my air conditioner. Home is really hot due to heat wave. Installed the system 6months ago. Nobody is ready to pick up the call. Appointment was booked but no one showed up. Poor service team. Got it through Costco. I wouldn’t recommend this companyNow : 4starBrennan Heating and Air Conditioning did a good job of replacing our entire outdoor unit. The problem was with the compressor but as our request to replace unit, they managed to Replace the unit and it is working fine now. -
Review 74 (2024-11-28 - Rating: 5)
Dom arrived when he said he would and explained our new thermostat. He stayed to make sure we had heat too!!! -
Review 75 (2023-07-06 - Rating: 5)
Asked to get a quote for a Heatpump, salesman came out and was great, said we would needed a new furnace as they wouldnt work with the older ones, I said that was fine as ours is old. When it was time to finance i signed up for the 18month 0 interest, i got the contract from the finance company they use and it wasnt correct. Brennan told me i needed to contact the financing company, which then they told me i need to contact Brennan to get it resolved, eventually it did. Next at day of install im informed they have an AC unit and not a Heat pump as was discussed, i was told it would be an extra couple thousand dollars and a couple weeks before they could get the heatpump, so i just told them to put in what they had brought, which means i cant get any of the heatpump rebates i was hoping to get. Install went great the crew did a fantastic job. But Brennan charged me for duct cleaning which was not done, so i once again asked if they could either remove the charge or come out and do it. I was told they would try to get someone out there and would let me know. Well they never scheduled with me, but scheduled someone on a Tuesday at 8am to come clean the ducts, which is while i am at work. So all in all i am happy with the product and the install, but not very happy with all the administrative and planning side from this company.Update 7/5/23Brennan rescheduled my duct cleaning with me for a time that would work, and the tech Brayan did an incredible job, went above and beyond by sealing some of my registers that had some pretty bad leaks. The system is working great and install and duct cleaning were superb. Thank you for making things right. Great company. -
Review 76 (2023-04-19 - Rating: 5)
Many thanks to the team at Brennan for installing a heat pump in our home. Martin and his team of Miguel, Riley and Ryan were prompt and professional. I really respect how they worked together to give us a new beginning to make the home more comfortable. Paul helped us decide on the best system and Bernice made the paperwork effortless. Brennan is the best! -
Review 77 (2023-07-08 - Rating: 5)
After searching for a company willing to service LG HVAC systems, we found Seatown Plumbing first who gave us an outrageous quote that, even to a novice when it comes to AC, seemed fishy. After calling Brennan and working with Andrew to get a second opinion, I feel much more confident with the solution he proposed, as he talked me through his process and findings every step of the way. He was knowledgeable, friendly, and respectful. Hope I don’t see Andrew around too often, but will happily welcome him back in our home anytime we have an issue. Thank you Andrew C. and Brennan Heating! -
Review 78 (2022-03-17 - Rating: 5)
I had Brennan install a furnace and air conditioning for me a couple weeks ago- and through the whole process Ive been impressed with the friendliness, professionalism and honesty of everyone Ive interacted with. Brad and Evan were the head of a great team on site, and did an incredibly clean install job, even when I asked them to do some modifications to how the existing system was oriented- instead of any questions, i came out a half hour later to find that my can we do... had been done. They very obviously care about their work, were great about educating me through the process when i piped up with questions, and never let me feel like i was in their way, despite my barrage of questions, and the fact that I was constantly in their way learning. In addition, Aharon was a great resource both in recommending the system as well as in final configuration- his knowledge and willingness to dig in to the particulars of my setup to make sure i was happy with how everything worked was very welcome.Everyone who Ive worked with (Brad, Evan, Aharon, Steven, Shelly & Chiquita, as well as the speedy and professional electrical and compressor crews whos names i unfortunately dont recall!) have made a very expensive week much more easy to deal with, and Im thankful I feel that i can trust everyone for my future service needs after having worked with so many people who seem to like their job, and the company they work for. The consistently high bar of people Ive talked to was really good to see and put me at ease with the process and the expense. -
Review 79 (2023-09-27 - Rating: 5)
Andrew from Brennan Heating did a very thorough check of my furnace and thermostat. He made every effort to correct any problems I was having and gave some recommendation for maintenance. I was very pleased with willingness to solve my problem. -
Review 80 (2019-10-21 - Rating: 5)
Thus far my experience with Brennan has been fantastic! Everyone I have spoken to in scheduling has been polite, professional and overall just plain nice. The technician who came out to perform regular maintenance was just as great. Im still communicating with Brennan on an upcoming repair to my furnace and every time I speak with them I am very satisfied -- they even helped identify that my furnace is still under a warranty period. Will definitely continue to do business with them. -
Review 81 (2018-02-09 - Rating: 5)
The sales rep was super professional and I could tell he was concerned about what was best for our familys needs, rather than just trying to get a sale. The install crew was exceptionally awesome. Every one of them was polite, courteous, hard-working. They installed very quickly but still took their time to do it the right way. I loved everything about our experience with Brennan and we are very happy with the final results in our home. Definitely recommend!Also, when the permitting department came to inspect the electrical work, he said that he has never had any problems with Brennan. In fact, they usually go above and beyond to make their work high-quality. Just thought I would mention that recommendation as well. -
Review 82 (2023-11-24 - Rating: 5)
My furnace went out on the Monday before Thanksgiving. I called Brennan and they told me that they could send someone out by the end of the week. I asked if they could please re-check thier service schedule and they said that maybe they could fit me in between noon and three the next DAY! Hooray! Andrew came out the following day and did a great job trouble shooting our poroblem aand fixrd our furnace. Left us with smiles on our faces. Thank you, Brennan Heating! -
Review 83 (2024-07-31 - Rating: 5)
The technician arrived early in the scheduled time period. Quickly diagnosed the issue and told me the next steps to take. -
Review 84 (2024-08-16 - Rating: 5)
Prompt, knowledgeable technician provide a deficient service and lots of details about the performance of my heating and cooling system. -
Review 85 (2018-02-09 - Rating: 4)
Thanks Brennan!My furnace quit working and I called for an appointment. To my surprise, they got me a service tech the very next day. +1I was really happy with the service team overall. The gals on the phones were very nice and made the process smooth and professional. +1I was most impressed with the technician they sent to my home. As a former US Navy Engineer, and commercial building engineer for the past 18 years, I am a hard guy to impress.Drew had the skills and experience I was hoping would show up at my door.He was a solid guy with a good history behind him, and what I am sure is a bright future ahead of him. Top notch tech if Ive ever seen one. Gold Star for Drew.I would also say that upper management should review their pricing and be real careful about how far they boost the mark up on the parts. I felt a little abrasion between my legs when I checked pricing on what I paid for.Thanks again Brennan! -
Review 86 (2018-02-21 - Rating: 5)
This was a great experience. The appointment was easy to book and they followed up with a phone call to notify me of the tech on his way as they said they would. Our service tech Shawn was a pleasure. He was professional & quick at resolving the issue! He also gave us tips to conserve energy with the thermostat settings. I will definitely use Brennan Heating &Air Conditioning again. -
Review 87 (2017-04-18 - Rating: 5)
Did a good job on the install, just had a visit for the annual tune-up. The technician, Thomas Schachner, was outstanding. He was very professional and friendly. Being a retired Industrial electrician, I knew what to expect regarding the service and the workmanship was as good as it can be. If the rest of the techs are half as good as this tech, I have no problem continuing with Brennan as my service company. In the past I did have an issue but one of the owners, Eric, called me and the issue was resolved. Very reassuring... Highly recommend Brennan, ,, they are featured at Costco, , just saying... -
Review 88 (2019-06-19 - Rating: 5)
Our son had a great experience with Brennan and suggested that we call them because our a/c was not working.Making an appointment was pretty easy and our tech, Andrew, arrived within the appointment window.I was dreading that he would recommend replacing our unit because it’s on the old side, but to my surprise he said that our unit was in great shape and should continue to last for many more years. He was incredibly kind, explaining what he was doing and the why and very efficient.We would highly recommend them! -
Review 89 (2022-06-19 - Rating: 5)
At first I was afraid, I was petrified,Kept thinking I could never live without AC inside,But then I spent so many nights thinking how Brennan never did me wrong,And I grew strong,And they helped me turn it on,And now Im cooler,With a better space,I just walked in to feel cool air upon my face,I should have called Brennan faster, Should have hired them sooner,If Id known for just one second how much they would satisfy my order :-)Anywho, great experience. They were very busy and scheduled pretty far out but this was to be expected with the high demand. I scheduled in February, had my appointment at the end of March, and had my installation at the end of June. All my questions and concerns were answered. Our sales rep was Jerry. During his initial consultation, he was very informative. He even took the extra initiative to change out the furnace filter for us since it was there and we just hadnt done it yet. Installers were respectful and arrived right on time. I was always aware of when things were happening and what to expect because Brennan had multiple points of contact for me. -
Review 90 (2023-11-10 - Rating: 5)
Brennan installed a heat pump for me in December, 2016. And, I had it serviced by Brennan yesterday. I am very happy with the job they did from the install through all my annual maintenance services. Thanks to all for a pleasant experience and, especially to Edward for a complete and thorough service appointment. See you next year for more of the same. In the meantime, keep up the great work. -
Review 91 (2020-12-03 - Rating: 5)
Id like to formally thank Crystal (sales), Kerry (owner), and Steve (technician) for their attentive professional service!! Crystal was knowledgeable regarding what was needed to fix our water heater issues. Owner Kerry was willing to oblige and assisted us immediately. Steve the technician was very timely, kind, and thorough. Today its so tough to find decent customer service. Brennan truly demonstrated and proved to be the epitome of professional customer service. I thank each one of you and look forward to future business!! Very reputable, honest, and dependable company. Highly recommend!!! -
Review 92 (2023-11-16 - Rating: 5)
Travis was unable to completely fix our problem without ordering new parts. He seemed knowledgeable and professional and didnt leave until he was certain our house was heating. At least we will once again be warm while we wait for a definitive fix -
Review 93 (2024-09-21 - Rating: 5)
We had a new Lennox furnace and A/C installed in my home on 16 Nov 22. The services provided by Brennan staff was outstanding. Both the installers Sergio and James were on time, completely explained the 5 Ws before starting, they were efficient, cleaned up as they worked, explained how each part of the system and how to use. Great service, great customer service. -
Review 94 (2024-07-19 - Rating: 5)
We have always gotten prompt and great service. Brennan has installed and services our furnace and air-conditioning. They also located a small freon leak for us -
Review 95 (2019-07-01 - Rating: 5)
We have used Brennan multiple times over the past few years.... for heating, air conditioning , water heater and for our generator.... for installation and for maintenance. They are without a doubt one of the most knowledgeable and professional companies I know. They always arrive on time (or early), complete the work quickly, and are knowledgeable. Even our code inspectors recommend Brennan. They told me the love it when Brennan does the job because they know it will be done right the first time. Can’t recommend this company highly enough. They are amazing! -
Review 96 (2024-06-22 - Rating: 5)
All employees are GREAT people! Very Happy and kind !👍😊😊 Dakota was a very kind knowledgeable, professional guy! Way to go Brennan!! -
Review 97 (2018-07-21 - Rating: 5)
I had a really great experience with Brennan. I was able to get someone out to my house in an acceptable amount of time - not so with the previous company Id been using for the last 10 years. The technician, Damon, was super polite and cordial, described everything he was going to do before conducting the inspection, thoroughly explained any recommended repairs and the current condition of my equipment, and was super patient with my many questions. Pricing for service and repairs was competitive. Ill be calling Brennan from now on. -
Review 98 (2019-07-24 - Rating: 5)
Thanks Brennan. My technician Bill was an experienced professional. I had my home HVAC & Air Conditioning Unit serviced and it was done with finesse. I received a courtesy reminder call one day before the appointmentand a 30 minutes call before arrival of the technician from Brennans excellent customer support. Bill arrived early during the appointment and got to work immediately. He finished the job quickly and even cleaned up after. I would recommend Brennan because they have great customer service and great employees. -
Review 99 (2024-06-07 - Rating: 5)
Dakota came to do service on our heat pump and answered all the questions I had. He was really nice and prompt aswell. -
Review 100 (2018-11-15 - Rating: 4)
I scheduled an annual maintenance with Brennan over the phone. They indirmed me it would be a while before they could get out to see me which was was fine so they got me on their schedule. A couple days ahead of time they confirmed the day and time which I appreciated. The day before they asked if they could move the time up to accommodate another urgent customer who was without heat and moved up a time slot to help them accommodate the other customer. They day of the service I was in a 4 hour training expecting them between 1 and 4. They left two messages while I was in my class and then I couldn’t get a hold of them when I was done. My wife informed me that the device technician was at our house shortly after that. I was extremely upset to hear they had just showed up and when I arrived home I planned to lay into the technician. Isaac was so cool and and easy going that I never got around to confronting him about the earlier than expected visit. Isaac saves the entire service visit with his great attitude and the way he explained everything. If I could have accommodated an earlier visit I would have and even though there was an inconvenience Isaac made it all better. Things happen which I understand and although I don’t like how Brennan just showed up the service was great and greatly appreciated. -
Review 101 (2019-12-23 - Rating: 5)
December 19, Furnace not working. This is not good as guests are arriving, but I forgot to call...I have a rather complex boiler furnace, and we have radiant heat. All three zones were out, but the gas fireplace and gas water heater, that are attached work off of different circuits (or, maybe magic—-I don’t really understand it all that well, other than the fact that I don’t have forced air blowing stuff around and my house is always as warm ( or cool, in winter) in the zones I want it to be).When I FINALLY remember to call, a technician was out in less than 24 hours, even though I do have another source of heat in the house, which is my gas insert that alone keeps my house incredibly warm.I received a courtesy call 40 minutes before Walter was arriving, and within 15 minutes of arrival, he had found and fixed the issue.Walter was punctual, kind, considerate and more than helpful about how to prevent this in the future. Brennan installed this system +/- 15 years ago, and he assured me that it was in fantastic condition and should last another 15+ years at least.My charge for the service call was exactly what I was originally quoted for a service fee only with no charge for the repair. In the middle of a holiday week, with people having heat problems all over the city due to the last week of torrential downpour, I could not be happier nor could I be more impressed with the continued stellar service we have received from Brennan all these years.If possible, I would give this company 10 stars. They have been honest, kind, considerate, helpful and prompt from the day we chose them all those years ago. Every aspect of work with them has been perfectly executed from start to finish, and the total bonus is that every single one of their employees has had great listening skills, complete knowledge of their products and have been simply exceptional to work with. I can’t imagine a better company to work with. Brennan has my business for good! -
Review 102 (2024-08-26 - Rating: 5)
Josh from Brennan was fast, professional and diagnosed the problem quickly! Very impressed. -
Review 103 (2023-05-17 - Rating: 5)
Called Brennan yesterday morning because our AC had stopped working. They fit us in same day, arrived within the estimated window, and Damon was able to get us up running and provided helpful advice to keep our unit from going down in the future. All on an 87° day. Thank you! -
Review 104 (2018-09-27 - Rating: 5)
My experience started with a good contact from Brennan on the phone. I spoke to Peter. He did a great job explaining what would happen for the installation of our water heater. He explained all the costs and the time involved. Paul came on time and did a great job on the installation adding a drain and proper fittings. He left a clean space. I appreciate the work that was done. I would use Brennan again. -
Review 105 (2018-11-13 - Rating: 5)
I was very comfortable to have Murphy service both the furnace and the hot water heater. He did all the work in a very reasonable time frame. Brennan had installed both of these units a few years ago and I have been very happy and confident with all the work and yearly maintenance. Thanks to all the people who have come here over the years. A very good rating for this company -
Review 106 (2019-03-19 - Rating: 5)
My experience with Brennan Heating was excellent. The estimate was done electronically (from my photos) without anyone having to come out. Danielle in the office was most helpful in getting this done and scheduling the installation. She also got the county permit set up for me.Jesse and his partner did a great job of installing the new water heater and rapidly got it working. They were very efficient and did the work thoroughly and professionally. Really a dynamic duo!I appreciated the excellent communication from Jesse and from everyone at Brennan. That made the whole thing all go smoothly from start to finish.I definitely recommend Brennan and in fact Ive already booked them again - for an electrical job this time. -
Review 107 (2017-06-08 - Rating: 4)
Consultation was overall a good experience. The salesperson was on time, courteous and answered all of my questions appropriately and with expertise. He had great ideas for unit placement and how to make the new pipes conspicuous yet efficient. My only negative feedback for the consultation is that he seemed somewhat hurried and preoccupied while he was at our home. We ended up going with Brennan for our central AC install and I will try to update this in 2.5 weeks after it happens. -
Review 108 (2020-11-03 - Rating: 5)
Update 11/2020: Brennan came out for annual maintenance on our hot water heater and Lennox furnace. As always, the serviceman (Dave) was efficient, kind and thorough....always a professional job, and right on time! thanks again!Brennan installed our furnace and hot water heater several years ago. They are always the best company to call when the need arises. They are priced well, come out when scheduled, and really know what they are doing. The technician was really nice and finished the maintenance check quickly. Replaced one part on the furnace as a precaution. I highly recommend Brennan! -
Review 109 (2019-02-22 - Rating: 5)
We had a very positive experience with Brennan. Explained everything well. Scheduled the install very quickly. The day off install technicians arrived on time communicate well and finished early. They also cleaned up really well and then walked me through all of the operating instructions. Good people great communication and service. -
Review 110 (2019-05-13 - Rating: 5)
Brennan did a great job with my installation of a new furnace and AC. They showed up on time, were professional and courteous. They made sure to cover any unexpected findings with me and provided me with options. When they finished they went over the new system in detail and helped me to understand the new system and required maintenance as well as how to change my own filters. They are simply the best!!! -
Review 111 (2022-11-15 - Rating: 5)
We are extremely exicited to share our experience with Brennan Heating & Air Conditioning from start to finish. Jevon, our sales agent walked us through the entire process. His expertise and knowledge was extremely professional and answered what seemed to be about hundred questions. Our installers, Devon and Sergio were rock stars! Both gentlemen were efficient, informative, and meticulous while installing our unit. Thank you! -
Review 112 (2018-10-13 - Rating: 5)
I set up a quote for a new water heater from a Brennan representative at Costco. The estimated was great, the quote process was quick, the price was reasonable so I decided to go with the water heater. Jesse the installer did an excellent job also. He had a great attitude, didn’t mind me watching him work and explained the process as he went. Great job all around. -
Review 113 (2020-12-26 - Rating: 5)
I found Brennan when we were shopping around for a heat pump. They were contracted through Costco. They are fantastic. They did a remarkable job with our heat pump installation. All the people on the team were professional and courteous. Now their quote was not the cheapest, but in my opinion you get what you pay for and I did not want the lowest bidder for my heat pump. They did such a good job that I needed some electrical work done and reached out to use their electrical company. Again great work. I have nothing but good things to say about Brennan Heating and Cooling as well as Brennan Electric. -
Review 114 (2020-12-30 - Rating: 5)
Brennan Heating is a great company. They installed our heat pump last year and have had to come out twice for small issues. Both times they really went out of their way to schedule as quickly as possible! Then when came to the appointment they were friendly and knowledgeable people. Cannot thank the scheduling team and the service techs for such great service. -
Review 115 (2018-03-16 - Rating: 5)
Kevin came out to the house to provide annual maintenance on my furnace and AC. He was very friendly, professional and thorough. There was a minor issue with the furnace that we discussed and there was no hard sell to fix the issue. I would definitely use Brennan again in the future and especially request Kevin! -
Review 116 (2019-01-14 - Rating: 5)
My experience working with Brennan was excellent. I had a 13 year old water tank that I wanted to have replaced. The existing tank was not leaking but I wanted to make sure I replaced it before I had to clean up a mess. Brennan contacted me after I contacted Costco about the tank replacement. I had several questions regarding tank sizes and options including questions about pricing and what would be involved with the change. They were responsive and answered all of my questions. I placed the order and they were out to install it within a couple of days. The two installers were friendly and courteous. They did a professional job and cleaned up after themselves. We were very happy with the end result. -
Review 117 (2019-02-19 - Rating: 5)
Honest and Excellent Service was provided to me by Jack at Brennan during a service call. My twelve year old water heater was leaking. I made an appointment for Brennan to send out a technician to evaluate my water heater and provide me with an estimate for repair and/ or replacement. Jack spotted the problem repaired it on the spot in less than a minute. He explained the simple fix to me and refused to charge me the service fee. I am so grateful for his honesty and professionalism! Jack assured me my water heater is in great shape and has years left on its life. This was a big contrast to two prior estimates I received from other local companies. The two companies quoted me thousands of dollars to replace “the broken water heater.” When my water heater finally does die I will call Brennan because they employ honest professionals! Thank you Brennan Heating and Air Conditioning! -
Review 118 (2018-01-10 - Rating: 5)
We always use Brennan for all of our heating and AC issues. We had Isaac out to perform maintenance. He had finished his previous job early and the call center called giving us the option to have him come earlier, which was perfect. He did a good job and answered some questions that we had about our hot water heater. We are always happy with the level of service and professionalism we get with Brennan. -
Review 119 (2018-07-03 - Rating: 5)
Right from the start, Brennan was knowledgeable, courteous, and flexible with their service. I wasnt sure whether we would install our own water heater or go with a service, but after a few calls with Brennan, their no-pressure approach actually sold me. The fact that they recommended AGAINST the extra services I was considering with my situation made me want to use them more.And boy was it worth it. Jesse, their technician, called before he arrived, and set it all up in no time flat. Not only that but he really went the extra mile to make sure our hydronic heating system was as solid as it could be, even replacing some old pipes that were on the verge of cracking with new copper ones at no cost to us. I would definitely use Brennan again. Also make sure you use them through Costco. -
Review 120 (2019-07-02 - Rating: 5)
This was probably the best contractor experience I have ever had. The Sales guy was responsive and attentive whenever I reached out to him. Every step of the engagement was executed consistent with what we discussed. The Installation guys were really good. They laid out cloths across the carpet and into the room where the new furnace was installed. The installer identified a better solution than was identified by the sales guy and used that solution. I am delighted with the results. The exhaust was done beautifully. The modifications to the gas line was better than the original. The sheet metal craftsmanship is clean. I can’t imagine the work having been completed in any better way. I am thoroughly pleased with the entire process, and with the work results. Unfortunately, this experience is not the norm. Brennan +++ -
Review 121 (2017-05-06 - Rating: 5)
James was thorough in his work and explanation of what was being done. It was obvious from his years of experience that he knew exactly what servicing needed to be done immediately and what could wait. It was very much appreciated that he didnt try to do more servicing than was needed.Ask for James when you need work done. But Ive been working with Brennan for years and all their technicians are knowledgeable and thorough about their work.You cant go wrong with Brennan doing work for you. -
Review 122 (2019-04-15 - Rating: 5)
It took me some time to decide on which way to go for my furnace and AC installation. I read a lot of reviews, and I had 4 bids for my project from different companies. Im so glad we went with Brennan. The installation team were very courteous and friendly; they did a great job. And with the cash back from Costco, Brennan turned out to be the cheapest alternative. Thank you, Brennan! I have already highly recommended them to my friends and relatives. -
Review 123 (2018-03-10 - Rating: 5)
The Brennan team was very courteous and helpful. Andrew Van Winkle was very knowledgeable in answering questions about the heat pump system. He provided great advice regarding protection from power surges. He was very through; ensuring all was well with the system. I very happy with the service provided by the Brennan Team, and would recommend them to others. -
Review 124 (2017-02-24 - Rating: 5)
Our experience with Brennan was great . Our gas furnace was badly in need of repair!Thomas , the technician, arrived on time and went right to work . He kept us apprised as he examined our furnace-----and showed us damaged parts that required replacement. My husband and I were very impressed with his professionalism! Our furnace is working great again and we will not hesitate to call Brennan Heating in the future. Thank you Thomas ( and Brennan Heating) -
Review 125 (2018-12-11 - Rating: 5)
We chose Brennan for our new 2-stage Furnace and AC with variable blower. Our free estimate was easy to read had all the info regarding my options. They had the best value and modest warranties provided you use them for maintenance. Installation looked very clean and they left no mess. Highly recommended. -
Review 126 (2021-02-26 - Rating: 5)
Timely and professional service. I had a water heater go bad and I was working with my warranty company to get it repaired. Brennan was recommended to me after others were less than eager to help.There ended up being additional electrical issues that Brennan not only helped with promptly, but each repairman that I interacted with was courteous and diligent.I will continue the tradition of referring Brennan to anyone who is in need of service.A+++ Peter, Diego, RJ and Reece! Thank you so much! -
Review 127 (2017-07-17 - Rating: 5)
Brennan Heating installed a new furnace & air conditioning unit in our 2700 sq. ft. home. They made it painless and their team totally rocks! Our install was completed in winter and we were told to schedule a service checkup at no charge when the weather got hotter. They came sooner than expected and the coolant pressure was perfect! We love our system! Thank you Brennan and your hard working team for keeping us cool this summer! ;-) -
Review 128 (2018-02-01 - Rating: 5)
We have been using Brennan Heating since 2005 and have never regretted choosing their company. Did maintenance today on the furnace and Drew was very thorough, very informative when I asked questions and such a polite young man. They also installed our water heater in 2014 and we have never had a problem with it. I highly recommend them. -
Review 129 (2017-05-24 - Rating: 5)
I called Brennan because my 1 year old AC was not blowing cold air the first time we used it this season. I was able to get a same day appointment and tech arrived in the time window given. There was no refrigerant in my AC for some unknown reason. The tech filled it back up and as the AC was still under warranty and had been serviced just 2 months before. No charge! Both the tech and the customer service person who took my call were very friendly and pleasant. I have been impressed with Brennan in all of my dealings with the company so far (for a quote, installation of AC, routine maintenance and this service call) and would recommend them. -
Review 130 (2019-06-07 - Rating: 5)
We had a great experience with Brennan, who we found through their partnership with Costco. Their sales team and installers were very professional and friendly and our new system works beautifully. And we passed inspection with flying colors. Even my father-in-law, who is an engineer and not easily impressed, commented on the high-quality of the install. Thanks! -
Review 131 (2017-08-10 - Rating: 5)
I have been using Brennan since 2012, both for installation and service of AC and Gas Furnace. They have very knowledgeable well trained technicians, both for installation and service, the Company is well managed, their office folks are courteous and helpful, their prices are competitive, and most importantly, they stand behind their work and guarantees. The last technician to promptly respond and resolve an AC issue was Russ, again one of their knowledgeable technicians. Kevin John has also been of great help over the years. (Keep the good work up Brennan) -
Review 132 (2019-02-11 - Rating: 5)
We lost our heater right before the winter storm in Seattle, WA. All of the heating companies were overwhelmed and over busy and we needed a custom piece. Brennan Heating came out within 24 hours and put us on the top of their list as we did not have another source of heat. They ordered our part and had it installed within 2 days. Their technician was friendly, helpful, and professional. Very pleased with the whole process. Thank you! -
Review 133 (2018-09-19 - Rating: 5)
We completed a proactive replacement of our water heater which was getting old. Brennan partners with Costco and offered a fully equipped system with expansion tank. Their team was able to do the work promptly and warranties their installation with 12 months of labor. They did a great job. -
Review 134 (2019-05-31 - Rating: 5)
My water heater was leaking and there was no hot water. I called Brennan in the morning, told them my situation was urgent and needed to replace the water heater ASAP. Peter with Brennan was very helpful, emailed the quote to me right away and managed to schedule replacement in the afternoon on the same day within hours. Jesse, the technician arrived punctually. He was very friendly, helpful and paid close attention to details. He carefully checked the leaking problem, helped to clean up, and provided valuable advice to rectify the water issue. Jesse suggested me to rent a blower from Home Depot to dry the floor to prevent mold growth. His service was impeccable. I would definitely recommend them. -
Review 135 (2019-02-21 - Rating: 5)
We are very pleased with the service that Brennan Heating and Air provided to our family. Trisha Miller did the work on site and was very efficient, knowledgable, and professional. Not only did she provide the electrical installation for our new furnace/air conditioning, she worked well with her colleagues, informed us of any on site issues, and did some extra work (we paid her for these services) on the date of the installation, since she didnt have any other scheduled appointments at that time.Trisha discovered that the light fixture she was replacing had shady wiring and was unsafe. We were unaware of this, even after having our property previously inspected. We decided to hire Brennan at a discounted rate to inspect all of the remaining fixtures and switches in our home. Trisha discovered several hazards, and replaced fixtures on the spot where wiring was cracked and broken. She also worked with her boss to schedule another appointment after her scheduled hours in order to make our home safe. Brennan is now our go-to electrical service provider. We are very satisfied with the work done and the prices were very reasonable. -
Review 136 (2023-08-11 - Rating: 5)
Greg was the gentleman that quoted me the price and scheduled for the install. He was upfront that I would need to replace my breaker panel before the heatpump could be installed. Brennan was able to do everything. After 1 day of use I was having issues with the heatpump not working correctly. Brennan was very quick getting a service person to look at the system and was able to fix the problem. I now have warm heat that runs very quiet. I highly recommend Brennan and I will continue to use their service for my annual maintenance. -
Review 137 (2019-01-17 - Rating: 5)
My son recommended Brennan Heating to us after having a heating/air conditioning system put in his home. We had our heating system installed last week and everyone we have dealt with has been wonderful! I highly recommend this company for your heating and air conditioning needs. A special thank you to Paul. You were great and always got right back to me when needed. -
Review 138 (2019-06-26 - Rating: 5)
I have been impressed with their work and professionalism. I am a reoccurring customer. I had Brennan install a furnace in 2011, then an AC in 2015, and I have had them perform maintenance on both units every year since. Always with the same outstanding results. -
Review 139 (2019-01-27 - Rating: 5)
Another great experience with Brennan. Murphy, was professional but personable. He took the time to thoroughly go over what might be causing the issue with our furnace and clearly and patiently answer our questions and present our options. We will continue to use Brennan. So knowledgeable and HONEST every time. -
Review 140 (2018-06-10 - Rating: 5)
I shopped around for a new water heater with a few different companies. I was surprised to find out most of them lacked communication and professionalism. Most consumers shopping for a product or service either want to put out a fire, or improve their existing conditions. I would imagine most people looking for a water heater need one sooner than later. Consequently, I was surprised that most companies I reached out to could not communicate effectively or follow through.That being said, my experience with Brennan was the complete opposite. I was provided a quote the very next day from my initial inquiry. My communication with this company was clear and concise. In addition, Jessie, the install tech was on time. He also took the time to explain what he was doing and was super-professional. And the install was flawless in my opinion. I now have a great water heater with much longer lasting hot water.I would definitely recommend using Brennan for your water heater, heating and AC needs. Price point was competitive to what you can get in the greater Seattle area and the quality of the unit, itself is of higher quality compared to what you would get for a similar price.Awesome job, Brennan! -
Review 141 (2023-09-28 - Rating: 5)
Heating was not working for newly installed system. Would love to get appointment quickly but other than that Brennan Heating and Cooling are super professional and technicians that came to our house explained patiently and fixed the issue quickly. -
Review 142 (2017-04-07 - Rating: 5)
Brennan Heating was great (and flexible) in helping set up the maintenance check, and did a great reminder call just before the appointment. Scott, the service technician, was very efficient and clearly explained his recommendations and made the repairs very quickly. Great job! -
Review 143 (2017-07-20 - Rating: 5)
We had Brennan install a new heat pump to add air conditioning to our home. Their bid was the lowest and we liked their approach. They ran into a few installation glitches (due to location of current furnace and where the new hp would be located.) The called in a manager and he found a great solution. The guys were hard workers and very professional (and nice). They did a high quality job and we are very pleased with Brennan and their work. Will definitely use them in the future. -
Review 144 (2019-01-05 - Rating: 5)
Brennan Heating and Air Conditioning installed ductless system in my home. Let me start with the people who came to install were very friendly and professional. They took extra care to clean up after themselves. I wish I could remember their names because I have not had such a pleasant experience with contractors working in my house as I did with them. The workmanship they completed is amazing. No sloppy lines were left no blemish and the system works great. Woke up this morning for the first time since I bought this house not cold. I would recommend this company anytime to anyone who is looking for a ductless system in their home. -
Review 145 (2014-04-22 - Rating: 5)
We just had a heat pump installed by Brennan. We found them through Costco. They came to our home for an evaluation of our needs and gave us a very fair price. They showed up on the day of install on time and ready to work.The crew are all employed by Brennan. They do not sub out any of their work. So, they all work well together. They completed the job very quickly and professionally.They were very neat and tidy. If they had to enter the home they always took their shoes off. They were very polite and respectful.We even have a cat that can not go outside and they were very aware of not letting her out.We were very impressed with there friendly attitude and the finished product. -
Review 146 (2018-10-12 - Rating: 4)
They were able to help us get our new water heater and furnace quickly. Our sales consultant, Greg was excellent to work with. The installers did a great job... Very thorough and great work! Glad we went with this company. My only complaint, which isnt really that big of a deal, was their companys communication seemed a little off. I got apt reminder emails days after the fact, and a call about my interest in a water heater when I had just signed paperwork to get it installed. -
Review 147 (2018-12-03 - Rating: 5)
The unit has worked great, had one maintenance issue where it was not turning on for safety reasons. The Brennan team worked very hard to squeeze me in same day so we could have heat that night. Damon came out and was very professional, helpful, courteous and educational. He walked me through what was going on, cleaned and fixed, and made sure everything was in order. Couldnt recommend higher! -
Review 148 (2019-06-20 - Rating: 5)
Jesse was professional, pleasant, and patient. He provided the excellent service I expect from Brennan. And a very honest job too. I had approved a repair that included several parts for my heat pump. Jesse told me I didn’t need the $90 part after all. That gave me a very comfortable feeling. Bob