Bob Oates Sewer & Rooter
Located in Seattle, Washington
Address: 1817 Queen Anne Ave N # 312, Seattle, WA 98109, United States
Phone: +1 206-789-4944
Rating: 4.8
Services
- Repair services
- LGBTQ+ friendly
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Contractor
- Septic system service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-06 - Rating: 5)
Conrad from Bob Oates was great. The first company was unable to get to the leak in my sewer line and Conrads team was finally able to get to the leak and redo the sewer line that was improperly done when my house was built. They spent two full days locating the leak and coming up with a plan to fix the issue. They are a very good company and took great care of me and had the issue fixed before Thanksgiving. Id highly recommend them! -
Review 2 (2024-07-27 - Rating: 5)
TJ, Joe, and the crew at Bob Oates were awesome in helping restore water service to our home when the water main between street + crawl space burst underground, flooding our garage. They acted quickly, thoroughly, and left our home in arguably better condition than before the pipe burst. Pricing was reasonable for the extent of what was involved, and highly competitive.TJ led diagnostics and options for repair. Very quickly, he identified pros/cons to each, which led to a clear best option to build a new main via directional drilling.Joe led the repair crew, which involved digging up a corner of our driveway, leading the directional drilling machine, identifying an alternate course for the pipe upon finding underground obstructions, then securing and cleaning the fix. This involved extensive, on-site excavation, backfill, plumbing itself, concrete work, and comms throughout.The result was a shorter, more logical & maintainable water main with modern materials, cleanly installed with water restored in only 2 days. They even left our paver driveway in perfect condition. Highly recommended for this type of work. -
Review 3 (2024-12-03 - Rating: 5)
I choose to work with a family-owned local business: Bob Oates Plumbing. In these past 10 years theyāve been flawless, including re-piping this old 1941 house; fixing the inferior work of a contractorās mistakes; installing a new sewer; and today ā repairing a constantly dripping shower head and running toilet. Wyatt Gavino was a gem: expert at his craft, detailed, kind, and easy to understand his explanations and suggestions. You wonāt find Bob Oates Plumbing ads plastered all over TV; Iām guessing they instead plow that money into educating/training their own employees and investing in great equipment. Thanks so much! -
Review 4 (2024-11-08 - Rating: 5)
Bob Oates replaced a section of my sewer and has also made house calls for minor issues. They are on-time, professional, and (relatively) reasonably priced. Theyve even taken time to educate me on certain minor issues to avoid having to call them in the future.Prices for home maintenance services have skyrocketed in the past few years and Bob Oates is no exception to this rule. That said, they are simply charging industry standard rates. Cant fault them for that. -
Review 5 (2024-08-21 - Rating: 5)
I had called 3 other plumbers to replace my frost free hose bib and they were all stupid expensive just to show up. After getting an advertising postcard, I called Bob Oates. They set an appointment to come and check out the job the next day. The two guys showed up, said it was an easy fix and they did it on the spot for a reasonable price. Very happy! -
Review 6 (2024-10-29 - Rating: 5)
My husband John and I had a tremendous experience with TJ Bruckshen and the team at Bob Oates. An unexpected sewer issue required professional help and they were quick to respond and easy to work with along the way. Excellent communication in email, text, and in person, and quick and efficient. Weād hire them again! They were great. -
Review 7 (2024-11-05 - Rating: 5)
We had a small flood in our basement. Bob Oates responded within a few hours. The technician was thorough, thoughtful and explained his problem-solving approach. Excellent service. -
Review 8 (2024-10-24 - Rating: 5)
I had 3 jobs-leaks which had been going on for sometime and a slow drain.I just didnāt want to deal with finding a reliable plumber. Bob Oats has been around for years so I took a chance.Mykal fixed the leaks-gave me hiscell number-came to scope the issue out-then returned to fix one leak-then had to come back againafter I dealt with an in the way furnace duct. I got to talk directly with him on cell-making the wholething easy. A pro-very knowledgable-and a good conversationalist.I discovered another problem with a slow draining tub after he leftI called him personally for advice and the office hooked me up with Mikey the drain specialist. He worked on the tub with a snake. It was not working.I had visions of needing drain pipe replaced. You still have me for 40 minutes-he said and kept trying. He finally broke through the clog-filled me in on the issues with my old iron pipe and I learned a couple of things. It works! He is a good conversationalist too. I felt like we were old friends right away.Where do you find these guys! They were great.The front office they were tops. -
Review 9 (2024-11-21 - Rating: 5)
BOB OATES SEWER & TJ BRUCKSHEN! Honestly, what a great experience! Id give them 10 stars if I could! When I started this project I had no references from anyone so was on my own doing the research necessary to find a company. I narrowed it down to Bob Oates based on many factors, including great reviews and their Project Manager TJ who did an truly incredible job from start to finish. TJ was so great at explaining the process and was on my job from start to finish. I plan to do other sewer work with Bob Oates and TJ in the future on another property. I recommend anyone needing sewer work done to call Bob Oates and set up your work to be done with TJ. -
Review 10 (2024-10-09 - Rating: 5)
My sewer was very backed up and was flooding my basement. I called Bob Oates plumbing and they arrived immediately. They assessed the problem and began work. They did the major the very next day. The could have waited a week but they took the problem as an emergency and fixed the problem. T.J., the leader, suggested a sewer liner to prevent future problems. I accepted that and I am tremendously happy I did. It was worth every dollar. I am very grateful to Bob Oates plumbiing, T.J. and his crew for all they did for me. Joe ORourke. -
Review 11 (2024-09-05 - Rating: 5)
Called to make an appt and they came within one hour. Our toilet needed to be replaced. The repair person went to pickup new toilet ,took out the damaged toilet and installed new toilet with 3 hours. This is the second call we made to them and the second time there was such a quick response and repair. Wonderful and knowledgeable. -
Review 12 (2024-06-23 - Rating: 5)
Daniel at Bob Oats plumbing was great. Very knowledgeable, quick and thorough. He identified the source of our shower leak and fixed it without replacing our pipes or valves saving us a costly bathroom remodel. His service wasnt cheap, but well worth the cost. -
Review 13 (2024-06-21 - Rating: 5)
Have had great experiences with the Bob Oates crew across a number of issues big and small, and they are my go to call moving forward for plumbing work. They have consistently provided thoughtful insights and proposals, focused on pragmatic and did not push unnecessary complexity or scope, and listened to needs. I especially appreciated working with TJ and Konrad to coordinate some larger projects (and really appreciate Konrad going above and beyond on back-and-forth details on a work order), and the work Wyatt and team did on executing said projects - communicative, respectful, and did a tidy and efficient job. -
Review 14 (2023-11-15 - Rating: 5)
We have used them several times, most recently for the replacement of our entire sewer line. They made this a fairly easy and painless process. Granted, these types of projects are painful on the pocketbook. Bob Oates has comparable prices and excellent service. Andrew was assigned as our project manager. He was professional and communicated throughout. We highly recommend this company.UPDATE: I am updating this review because weve used Bob Oats again to install a new hot water tank heater. They were very prompt in replying to our request for a new hot water heater. We ended up buying our own but then they installed it. Theyre communications are excellent. They always arrive on time or early and let you know ahead of time when they are about to arrive. Theyre very professional. This last time we had Raymond and Talon. They did an excellent job. We highly recommend Bob Oats. -
Review 15 (2024-11-07 - Rating: 5)
TJ and his team were amazing. Had a plumbing emergency, TJ quickly diagnosed the issue and the team repaired it the next day! Couldnāt be happier with the level of service and quality of the job! -
Review 16 (2024-07-09 - Rating: 5)
We found ourselves in a quandary with our plumbing in our 100 yr old house. The first company I called sent up many red flags. I called my daughters friend who recommended Bob Oates. They came the next day and fixed the problems right away. The employees were professional, capable, respectful, and fun too! -
Review 17 (2024-03-28 - Rating: 5)
Friday afternoon after speaking to someone in the office when our sewer broke, Bob Oates had someone out to our house with in the hour. Very respectful associate and team came out and had assessed the situation and had a plan to fix the sewer by the end of the day. They used a camera that showed them and help explain to us what was the problem and where it was. We did have four other companies out on Friday afternoon and most did similar work and had similar prices to fix our problem. Bob Oates impressed me with the over all knowledge, equipment, and workers for our problem. Their office impressed me with their assistance, offered a military discount and helped us set up zero percent financing! Bob Oates offered to be out on Sat morning to do the work, but we passed and they came Monday morning and by the end of the day our sewer was working again!! They were very helpful in showing us the remaining of the sewer line to understand possible future problems. Bob Oates applied for the needed city permit. They were able to put in a NuFlow liner with a 20 year warranty to protect us in the future. Bob Oates never made us feel any pressure in the liner! Bob Oates was able to do the liner and all the work in house and did not have to contract out to another company. One stop problem solver!! The workers were very respectful of us, our yard and basement. They protected our yard from the digging and put everything back and cleaned up very nicely. The office was very easy and friendly to deal with the payment and paperwork. We 100% would recommend them to family and would use their service again in the future! I hope you will consider them for your next problem. Sincerely Elizabeth and Brian. -
Review 18 (2024-11-04 - Rating: 5)
They installed a new downspout drain. Their work was outstanding. They were fast efficient friendly and professional. I highly recommend them. -
Review 19 (2024-05-17 - Rating: 5)
I came back from vacation with a letter on my door from the water company that there was a leak somewhere in my system. I isolated it to the water main. It was really stressful as I had family in town. I reached out to Bob Oates, and TJ and his crew took great care of me. They ran a whole new line to the water meter. Their work exceeded my expectations. What I appreciated most was the level of communication, the promptness and professionalism. All the work was done while I was at work. I would definitely use them again in the future. -
Review 20 (2024-05-29 - Rating: 5)
We hired Bob Oates to re-plumb our entire house and are very satisfied with the results.Ephraim and his assistant Brady proposed a quality plan that matched our budget, coordinated with us throughout the project, and lessened the upheaval on our home life whenever possible. We could not be more pleased. -
Review 21 (2024-02-27 - Rating: 5)
We hired Bob Oates for a sewer lining. They were the most competitive bid of the several companies we reached out to. Our project manager Julian was always prompt and courteous and professional. He took the time to explain what was being done and why. I had several follow up emails/texts with questions that Im sure would drive anyone nuts, but Julian was always patient and polite and thoroughly answered all of my concerns. When it came time to the installation, there were some delays caused by some staffing issues, but Julian made sure we were appraised of the situation and made sure we were taken care of. At the end of the job, the crew left our driveway looking cleaner than before they started! Were repeat customers of Bob Oates and will continue to use them for our plumbing needs. -
Review 22 (2024-06-10 - Rating: 5)
I worked with TJ who completed a sewer repair for me while I was in the process of selling my house. He was communicative and professional throughout the process and got the project done right on schedule ahead of the sale. Thank you TJ and the entire Bob Oates team! -
Review 23 (2024-05-15 - Rating: 5)
The front office is easy to work with and friendly. Wyatt was our primary plumber and did a great job for us. He was competent and responsive. He offered suggestions and opinions on our project to ensure we were getting the best solution. Very happy. -
Review 24 (2024-07-28 - Rating: 5)
We had a serious blockage in our sewer line. They worked us into their schedule quickly. The plumber (Matt) arrived earlier than expected which was great. He was very professional, thorough and also careful with our property. Explained all that was happening and gave some good recommendations for future. Very pleased with his work. Matt is awesome - efficient, experienced, and knowledgeable - loved working with him -
Review 25 (2024-08-07 - Rating: 5)
Very knowledgeable employee, clearly laid out our options, gently steered us towards the $-smart choice. Would recommend and will certainly use Bob Oates again. -
Review 26 (2024-01-26 - Rating: 5)
I had my 100 year old sewer lined by Bob Oates plumbing. They quickly provided an estimate and explained the details and options. They were able to schedule my job quickly. When there was confusion about which pipe to access the project manager came with in the hour to scope the sewer and find the right pipe.The work was done neatly and on time with a 20 year guarantee. The workers were very polite and my project manager promptly answered my emails and a couple phone calls. I highly recommend them. -
Review 27 (2024-03-11 - Rating: 5)
Very prompt and efficient service on our washing machine plumbing issue. Denero our technician was very personable and explained our situation and options very well. Also was up front on cost explanations as well. We got a recommendation from a family member about Bob Oates and we will further the recommendations to others -
Review 28 (2024-02-13 - Rating: 5)
I returned in the early afternoon last week from a long trip, only to find a plumbing emergency in my home (water gushing from a line supplying an outdoor hose bib.) I called Bob Oates and they were able to send Raymond out within 2 hours. Raymond was awesome - courteous, efficient, and extremely effective. He fixed the leak by 5:30 PM, for a reasonable price. We are regular customers of Bob Oates - we wouldnt consider any other plumber! -
Review 29 (2024-05-17 - Rating: 5)
Very impressed with the service, professionalism, and deep knowledge and respect for the craft from our plumber. Such consideration to the needs of the project and a prompt wrap up throughout the process. Iād found out about the company through social media and Iām quite pleased with the results. Thanks again Māyour great work is highly appreciated! -
Review 30 (2024-07-27 - Rating: 5)
The technicians were very responsible, caring, and performed their work with professionalism. They were highly recommended by Saela Pest Control and I also recommend Bob Oates Sewer & Rooter !!! -
Review 31 (2024-09-12 - Rating: 5)
Service folks arrived when they promised and fixed a problem that was more involved than anticipated. Very efficient and professional. I have a history with these people---always a good experience.Mikey was wonderful.. very thorough with a tough situation. He explained well what was going on & what he planned to doā¦did. He was great! -
Review 32 (2023-10-23 - Rating: 5)
Bob Oates just repaired my sewer line and I am very satisfied with their professionalism, the quality of the work, and with the responsiveness of T.J. the project manager. He is courteous, shows up when he says, and promptly responded to all my questions. The crews who came out were very respectful and knew their jobs well. Bob Oates sewer is easy and pleasant to work with. -
Review 33 (2023-09-22 - Rating: 5)
I recently worked with Bob Oates to have portions of my old 1950s concrete sewer replaced with PVC and lined with NuFlow. They also installed clean-outs where needed for any future maintenance. Andrew did a great job walking me through what work was recommended and created a scope that fit my needs. He and his team were very responsive and did an excellent job on the repair making sure nothing went missed. Would highly recommend. -
Review 34 (2024-03-28 - Rating: 5)
From the moment TJ initially met with us to the completion of the sewer lining project, Bob Oates service has been top notch. Every person, beginning with TJs project development and management, excavation crew, pipelining crew, backfill crew, and project closeout with TJ and office staff, have been professional, courteous, and efficient. My wife and I are impressed with your service and very pleased. Thank you. -
Review 35 (2024-06-25 - Rating: 5)
Highly recommend. When the sump pump alarm went off, we called and got through on Saturday and it was fixed by noon on Monday. Super professional, on time, awesome. -
Review 36 (2023-08-29 - Rating: 5)
We interviewed 4 sewer and plumbing companies after deciding we needed to line our sewer. This was a difficult decision since 3 of the 4 companies we spoke with I thought could do a fine job for us - still do. Bob Oates was the fourth we spoke with. The sales person was terrific, informative, helpful and energetic. We selected Oates, and in the end it was a gut decision. Their crew proved to be efficient, competent, and basically great to get along with. I always felt like they knew what they were doing, and they cared about doing the job right. This is important because this work is hard along with many challenges. I do not know anything about sewers so there is no way to check their work, and the bulk of their work was nine feet in the ground. Trust becomes a big factor and I have put my trust in Bob Oates. I truly believe if there are any issues down the road they will be there for us - this is big for me. -
Review 37 (2020-09-14 - Rating: 5)
They were friendly, hard-working, patient with me, determined what I wanted, acquired a new faucet and toilet, and installed them both in a short period of time. I definitely would hire them again and am very happy with the results. -
Review 38 (2023-04-09 - Rating: 5)
The main water line in front of our house broke. Mitch, from Bob Oates Plumbing, came immediately to check it out. They advised a leak detection company to come and find the source of the leak so they would know where to dig. Then they came and did the repair. It was done efficiently and in very good time. Everyone was very skilled and professional. I definitely recommend them. Excellent service. -
Review 39 (2024-12-18 - Rating: 5)
We had a plumbing leak at our business discovered late in the day and called a few places for help. Bob Oates had someone who answered the phone (unlike some other places where I had to leave a message) and quickly scheduled us for between 8 and 10 am the next morning. Got a call around 8:40 with an ETA so I wasnt left wondering when they would arrive. The two guys who showed up were nice and knowledgeable. They gave me a time estimate and a cost estimate for the repair before they started. They got it done quickly and with no drama. Cleaned up the workspace nicely before they left. A great experience and if we are unfortunate enough to need future plumbing help, I will call Bob Oates first! -
Review 40 (2024-06-28 - Rating: 4)
Your technician was very courteous, and very thorough, though we were not able to solve my issue immediately. Ill be continuing to explore options with one of your more experienced techs later this week, but im confident that this will go well. -
Review 41 (2023-10-02 - Rating: 5)
A truly great experience with Bob Oates Sewer and Rooter. Reception was friendly and got a plumber over fast to fix our kitchen sink. Shout out to Raya for her exceptional service. The plumber was on time and efficient. Thanks guys for your heard work! -
Review 42 (2023-10-19 - Rating: 5)
What I thought was a leak turned out to be nothing. Raymond, the technician, was incredibly professional and patient explaining things to me. Not only were they fast to respond they were very communicative and professional. Fortunately, this time I did not need any work done. But if I ever do need any plumbing work, Bob Oates is who Ill call. -
Review 43 (2023-04-06 - Rating: 5)
I did not use this business, but I was very impressed with the courtesy and professionalism of the person who gave us an estimate. He took time to explain everything and to show us the problem through his video scope. We have every confidence that his team would do our job well. In the end we chose a slightly lower bid for the job. I would not hesitate to recommend the organization to others based upon our interactions. -
Review 44 (2024-05-23 - Rating: 5)
Bob Oates technicians are always courteous and knowledgeable. Service was prompt and on time, resolving the issue on the day I called. -
Review 45 (2023-06-06 - Rating: 5)
We recently experienced a backup in the side sewer of our 1931 older home. Bob Oates Sewer and Rooter responded on a weekend when no other plumber would. The remedy to our issue was to install a sewer liner through the 4ā line to the city main. Bob Oatesā crew performed their work including excavation and plumbing tie ins to the line with diligence and professionalism throughout the process. A few problems did come up during the project but their ethical approach to them made them a standout company. We would definitely recommend Bob Oates Sewer and Rooter to anyone wanting the best at reasonable pricing. -
Review 46 (2020-06-01 - Rating: 5)
Definitely have to give a shout out to Bob Oates! We have called them several times for issues with our main line drain being clogged due to roots and they have always done a great job. Our most recent issue was last week, and we had our main line inspected and then hydro-jetted. TJ was super professional, friendly, and awesome and explained everything really well to me and my husband. He got the line cleared out and looking great. We also had Bobby come the next day to do an evaluation on possibly resealing our pipes and he provided a lot of great information and was very professional as well. Overall we are really happy with Bob Oates and have found all of the technicians to be very trust-worthy and honest. We will definitely continue to call them for any future issues! -
Review 47 (2024-03-14 - Rating: 5)
Ryan and Zac did a great job replacing the galvanized piping in our house. They were very responsive to all of my questions and did a great job cleaning up afterwards. I highly recommend them. -
Review 48 (2022-05-10 - Rating: 5)
We had used Bob Oates for sewer repair and were very pleased so when our plumber retired I the thought of them.Cory did our work and he is great. In addition to being super competent, he is a delight. He fixed an outdoor plumbing problem and ran into some unexpected issues.. Because of his experience as a builder and a plumber he was able to solve them. I doubt many others could have figured it out.We will use him again. He is terrific. -
Review 49 (2022-03-16 - Rating: 5)
What a wonderful experience! From start to finish we felt we were working with a trusted partner who was the definition of excellence in service. The appointment was painless and smooth, our service technician was prompt, communicative, respectful, thoughtful, helpful and clean. He went above and beyond to make sure we thoroughly understood what was happening and when. I could not speak highly enough of the professionalism. The gold standard, and I will definitely only ever call one plumber whenever Iām need moving forward. If you are in need you have found the right partner for your plumbing needs. -
Review 50 (2023-08-11 - Rating: 5)
REALLY pleased with TJ and the crew at Bob Oates. In addition to being incredibly responsive, they were able to consult on some choices on a related project. Crew was all polite, professional, and explained things step-by-step. Even when we hit a snafu, they came right away so I wasnt without water for another day - if the need arises Im definitely using them again. -
Review 51 (2023-03-18 - Rating: 5)
Bob Oates is my go to plumber. They are the most responsive contractor Iāve hired. They respond immediately and have always had dispatchers available within my time frame. I just had a leak fixed and hose bib installed by Konrad, who did a terrific job. -
Review 52 (2021-11-15 - Rating: 5)
This is our second time working with Bob Oates and weāve been very impressed. Earlier this year they replaced our side sewer, which was a huge job. Their bid for the job was right in the middle of the ones we received, but we were so impressed with their professionalism and knowledge and how well they explained everything. They did the job very thoroughly, and werenāt willing to settle for anything less than perfect. Absolutely great communication throughout and everyone was very kind.Yesterday our sump pump broke and our basement flooded, so we called them again. They were able to get out to our house first thing in the morning. They finished the job quickly, explained everything thoroughly, and the labor charge was really reasonable. They even went the extra mile in helping us by emptying all the heavy buckets of water weād pumped out earlier, without even being asked. Super happy with this company and would recommend to others. -
Review 53 (2023-07-27 - Rating: 5)
Great experience with Bob Oates on a sewer lining (Nu-Flow) project. From assessment, project management, to scheduling, work quality and follow-up, the whole team involved was professional and detail-oriented. No surprises. Highly recommend. -
Review 54 (2023-03-01 - Rating: 5)
Had Konrad as my service advisor. Very personable and easy to talk with about what services were needed. Bob Oates as a whole has been very real meaning they are genuine people who like to help you as a customer. Not salesy or corporate like in any way. Love that feeling of NOT being talked down to, but rather as me the customer being educated along the way -
Review 55 (2022-11-30 - Rating: 5)
I havent gotten work done by Bob Oates, but I did get an estimate. I was given a small time window - not an all-day timeframe, and the technician arrived on time and we got the estimate. The technician was willing to chat and even did a video inspection of our drain line while he was out, giving a balanced assessment of different options. Ultimately we didnt need work done (yet) - there were no high-pressure sales tactics. Wed be happy to work with Bob Oates when the time comes! -
Review 56 (2023-02-16 - Rating: 5)
Had a great experience with Bob Oates! My technician, Denero, was amazingāprofessional, helpful, and extremely capable. He cleared out the drains in my house and gave me some things to look at on my hot water heater. All around positive experience. -
Review 57 (2021-10-15 - Rating: 5)
I have dealt with different plumbing companies in Seattle and I have to say that Bob Oates is superior to all I have ever used. I like the professionalism and their expertise. They respected my house. They listened and answered to all of my concerns. They have great communication skills. I am very impressed as I rarely see this. Also they didnt make me feel that got ripped off. I got a great value from them. I have had a bad taste from other plumbing companies and contractors. This company has 100% impressed me. I will continue doing business with Bod Oates. Keep up the great work. Thank you! -
Review 58 (2024-06-10 - Rating: 5)
Mykal was a huge help, not just with the blockage of my drain, but also in identifying where the blockage was, exactly. Since it was outside of my condo unit, I was able to submit the charges to my HOA for reimbursement! -
Review 59 (2024-03-11 - Rating: 5)
Hired Bob Oates for a kitchen faucet water pressure issue. Raymond, our repair person, is receiving 5 out of 5 stars on responsiveness and service. Keep up the great work Bob Oates! -
Review 60 (2020-10-11 - Rating: 5)
We have used Bob Oates twice now, once for a hot water heater problem and now for a garbage disposal repair/installation. The dispatchers are friendly and helpful and the technicians are wonderful! Henry Immel was our technician today and he was awesome. They have been responsive and professional in all of their dealings with us. I would highly recommend Bob Oates Sewer & Rooter.We have now used Bob Oates three times - in fact, the last three checks in my checkbook were written to Bob Oates so that should tell you how much we appreciate their work. -
Review 61 (2019-10-24 - Rating: 5)
Both Casey and TJ provided excellent service. They were prompt, courteous and professional. Communication was outstanding. Casey took the time to explain why we were experiencing a plumbing problem, what they were going to do to address it, what it would cost, as well as recommendations for ongoing maintenance. Im very pleased with the service we received from Bob Oates from scheduling through service call completion. -
Review 62 (2023-02-09 - Rating: 5)
I have nothing but great things to say about this company! They were on time and were able to fix my clogged sink in under an hour! The technicians name was Prescott and he was fantastic. Super friendly and very knowledgeable about what was going on. He talked me though everything and gave me excellent advice going forward! I will be recommending him to everyone! -
Review 63 (2022-03-24 - Rating: 5)
I am so incredibly impressed by my recent experience with Bob Oates Sewer & Rooter! From the moment I reached out to them to replace my ancient hot water heater; to the final smiling wave as the crew departed; they were absolutely incredible.I especially appreciated their solid communication, honest approach, prompt service, friendly staff, and exceptional skill through the process. They are truly living up to the motto on their trucks of āPeople Helping Peopleā!If you need an honest, friendly, and skilled plumber in the Seattle/Tacoma area I highly recommend you reach out to the team at Bob Oates Sewer & Rooter, they were wonderful! Thanks again! -
Review 64 (2019-09-24 - Rating: 5)
Casey was AMAZING! He arrived early, did the work quickly and the price was very reasonable. Additionally, he was very polite and accommodating about my request to keep shoes outside. He had all the tools and parts with him, no need to schedule a second appointment. He was very understanding about my lack of knowledge of the industry, in how I tried to described the issue. Casey was sharp looking in appearance, the car he arrived in was even very organized and FULL of tools. Thank you so much, I will surly reuse Bob Oates next time I have even the most minor issue. -
Review 65 (2021-08-19 - Rating: 5)
Bob Oates crew was awesome! They came to do an assessment but quickly identify the cause of the leak where we could see some damage in the ceiling of the first floor. They were able to address and get things repaired, so we thought, during that first visit and at a reasonable price - the leak we had was VERY slow and took a couple of days for us to see it was still there, they came back again did an exceptionally thorough job and finally fixed the leak without additional fees. I will be saving their info for if/when we need a plumber. Highly recommend. -
Review 66 (2022-03-03 - Rating: 5)
The Bob Oates technician that came out did a great job. He was helpful, knowledgeable and fair. He quickly identified the problem with our drain and realized an old pipe needed to be replaced under our sink. He took care of it the same day. Bob Oates was referred to us by a friend and we would definitely recommend their services to others. -
Review 67 (2021-07-11 - Rating: 5)
After reading many reviews to decide on a company to contract with, Bob Oates Sewer & Rooter was the right decision. Casey, the project manager came out and performed a thorough analysis of the problem and with confidence offered a solution.Throughout the sewer pipe project, Casey and team were great to work with and explained the process as they went.The response to all my questions and follow through was very much appreciated as was the email communication regarding when to expect the crew.Thank you Casey and team for your professionalism, problem solving and overall great service on this project.You definitely have my recommendation! -
Review 68 (2022-08-16 - Rating: 4)
I have been working with Bob Oates for a few years and recently they did a larger project for us. Overall I am very happy with their responsiveness and being so professional. This is a remote rental property, so I cant comment on the quality except that my tenants havent been complaining. Anyways, I have such a good experience with this company that for my last project, I didnt even shop around. -
Review 69 (2024-08-16 - Rating: 5)
Prompt and complete service. I didnt get quotes from other plumbers so I am not sure how fair their pricing was. -
Review 70 (2023-06-06 - Rating: 5)
Tj was AMAZING! We have a handful of property in King County. Another Rooter company tried to rip me off at 3x the amount that Bob Oates charged me. Tj made me feel super comfortable by explaining the repair and ALL my options; not just the most expensive one. PLUS, Bob Oates didnt charge me to come out and give me an estimate like the other large sewer companies. Thank you Tj & Bob Oates!! Will call you first on our next repair! -
Review 71 (2022-07-27 - Rating: 5)
EXCEPTIONAL & EXCELLENT: After having the usual bad experiences with other plumbing companies: didnāt perform the services just wanted to dig holes to charge moreā¦.way more; Bob Oatesā Micheal and Jeremy came to rescue. They are very thorough, articulated, determined, and skillful. I canāt thank them enough for ādetailingā my 100-year old sewer line, especially itās 94 degree today. -
Review 72 (2020-09-05 - Rating: 5)
I have found my new favorite plumbing company! My kitchen sink got clogged so I tried the plunger, drain cleaners, and even got my own drain snake...nothing. The clog was too deep in the pipes. I called Bob Oates late Friday and they they had someone out by 9am the next day. Their names were Henry and Dino. They were very polite and professional. They set up their machine and had my drain cleared in under 5 minutes. I have water again!!! They even tried to put everything back under my sink. In my past experiences with other companies the workers are willing to leave a mess for you to clean, not these guys. They also wore footies and a mask before entering. I was so surprised how quick and efficient they were. I will 100% use this company again and refer them to my family and friends. Thank you Bob Oates Sewer and Rooter! -
Review 73 (2020-12-31 - Rating: 5)
Our family has used Bob Oates for our plumbing needs for about 6 years. We used to live in a 110 year house that always had some drama. Our new home is much younger but some of the remodeling work was not the best so issues arise from time to time. Bob Oates has a friendly staff, rates are good and we have no complaints. I highly recommend them! -
Review 74 (2021-02-16 - Rating: 5)
Weāre a commercial bakery. Other plumbing companies weāve had before were either deceiving or trying to up sell repairs/services we donāt need. We feel very lucky to finally found Bob Oates. They were quick to respond, offered fast service and charged us fairly and honestly. No hidden cost, no trip charge. Tim was our technician. He was nice and even cleaned up?!! Our mess. Omg.. weāre so impressed by this company that we took the time to write this review, which is our very first ever. Thank you Bob Oats team! -
Review 75 (2022-02-18 - Rating: 5)
Ive used Bob Oates for the past several years. Im never disappointed by their on-time, friendly, and professional service. I had my mainline sewer jetted this service call. After a camera scope, I was given choices about what needed to be done. There was no sales pressure, no doom scenarios, etc. if I didnt do such-and such. Because the staff had finished sooner than expected, the original quote given to me was reduced to reflect that time difference. I had already made out the check for the original quote but was told that price was less because of reduced service time. Wow! No way I would not call BO for any plumbing services. Great outfit. -
Review 76 (2022-03-15 - Rating: 5)
I had a great experience with Bob Oates. Had someone out to clear out my sewer line. I was really impressed with how professional they were. And he really went above my expectations. My cleanout needs to be access from my neighbors yard and he introduced and checked with the neighbor before doing the work. He also cleaned out my down spout p-trap which in connected to the clean out. Ive had a few different companies out in the past and none of them did either of these things. -
Review 77 (2021-11-05 - Rating: 5)
We used the Bob Oates team to replace an old section of sewer line and install a new liner out to the city main. The team was timely, professional, and really easy to work with. We worked directly with Casey as our project manager, and he was fantastic and super easy to work with! Would highly recommend for anyone needing to do sewer repair work. -
Review 78 (2020-07-08 - Rating: 5)
We had Bob Oates come out to clear a blocked sewer line. They were courteous and got the job done. What we really appreciated is that after we had already paid, the technician realized that a note on our account indicated we were to get a discount because of a scheduling mistake. We hadnāt even been told that we would be given a discount, but the technician notified the office and they in turn contacted us to tell us they would send a new invoice for the reduced amount and would stop the original payment. We appreciated their effort to make things right when they could have accepted the original payment without saying anything. -
Review 79 (2021-02-08 - Rating: 5)
We have used Bob Oates Plumbing twice, and they have been professional, highly effective, and honest. The technician was on time and was very knowledgeable. We are very happy with the service and, even though the cost was a little higher than other quotes we received, we would continue using them for any future plumbing needs, -
Review 80 (2022-09-25 - Rating: 5)
Jeo did an excellent job and fixed the problem with the relief valve and added a pressure reducer to my system. Work was done quickly and efficiently. Jeo was very informative and friendly. I believe this is the third experience I have had with Bob Oates and all have been excellent. -
Review 81 (2022-05-28 - Rating: 5)
I had a clogged Kitchen drain that I was unable to clear. Contacted Bob Oates Sewer and they offered to have a tech on site same day, I instead scheduled the call for 8 am the next morning. Two man team came on site, diagnosed this issue, clearly communicated what they were going to do and had the problem resolved within the hour. Plus left the Kitchen cleaner then they found it. Nice people, punctual, GREAT SERVICE. Thank you Bob Oates Team!!! -
Review 82 (2021-08-19 - Rating: 5)
They were able to come over the same day I called, was given time period from 3 to 5 and they show up 5 min before 3, problem was fixed quickly and efficiently and I paid $55. Will definitely use again.A month later we got another plumbing problem, invited Bob Oates and they did it again - next day appointment, zero attempts to sell expensive replacement when repair is sufficient, $50 charge for everything when others wanted 150 just to show up. Unusually good experience. Highly recommend.. -
Review 83 (2022-04-17 - Rating: 5)
Bob Oates was extremely professional; excellent communication, clear and detailed quote, timely and helpful plumbers. Corey, TJ and the rest of the guys that came to rescue us from multiple plumbing problems that accumulated over the pandemic. They were *all* so kind, efficient and helpful - sorry I canāt remember everyoneās name but kudos to the team at Bob Oates for their excellent work and professional approach!! Definitely recommend. They fixed problems for us including leaking pipes, clogged sinks and a dreaded MAJOR sewer repair. We are in great hands with Bob Oates!! -
Review 84 (2020-03-17 - Rating: 5)
In a sea of plumbing companies in our area, we are delighted to have found Bob Oates Sewer and Rooter Company. We have found them to be an honest and trustworthy company that we can rely on for various plumbing problems related to our 1909 house. The plumbers that have come to our house since 2016 have proven themselves to be friendly, knowledgeable and professional, and we appreciate that the estimates given us are reasonable and fair. We do not feel as though we are being taken advantage of like some other plumbing companies who seem more interested in making the most money than offering service and advice for a fair price. We plan to use Bob Oates Sewer and Rooter Company for our future plumbing needs and highly recommend them to those who treasure old fashioned service. -
Review 85 (2022-12-08 - Rating: 5)
During the summer, TJ and his team installed a clean-out in our sewer, and hydro-jettied our root-bound pipes. Within a few months, our roots were back, and TJ gave us a quote for a liner. The team arrived as scheduled, and worked quickly to install the liner, keeping the excavation to a minimum and cleaning up well. TJ made sure the job was complete by videoing the final result; and taking an extra step, at no additional cost to us, to solve a extra challenge with our 100 year old pipes. We highly recommend TJ and his Bob Oates team. -
Review 86 (2021-10-31 - Rating: 5)
Coreys team at Bob Oates is very good. They did not waste time at all changing all of our old shut-off water valves in our 24 unit, 25 yr old bldg. They had scheduled my unit to be started in the afternoon, but called around 10 AM to see if they could come earlier because they were just finishing with another unit. Since they shut the water off to the whole bldg at 9 AM, I thought that if they started on mine early they could finish early to turn the water back on. Thats exactly what happened. They didnt take a lunch break and finished around 2:30 and had turned the water back on by 3 PM as promised. All went according to schedule and no problems occurred with the work that they did. Only thing that they forgot to do was to turn the water heater back on. I had showered the next day with some tepid water, but I turned the power back to the water heater and all was fine in a few hrs. I want to thank Corey and his assistant for the fine job they did. I hope you enjoyed listening to the blues I had going on YouTube while you were working too. -
Review 87 (2018-06-07 - Rating: 5)
Bob Oates installed the rough-in plumbing for my small bathroom remodel. The estimate was very fair and it was thoroughāno need to work out details later and I had a very clear vision of what to expect from them. David and Christian were on time and professional. They treated my husband and I and our home with respect and when they ran into some troubles they never complained, working well past 5:00pm on a Saturday to get it right. I would hire Bob Oates again in a heartbeat! -
Review 88 (2022-06-21 - Rating: 5)
The staff from Bob Oates did a great job with sewer line re-lining and replacement of some very old basement plumbing fixture. The crews were on time, pleasant, timely with the work and performed all cleanup. Very happy with the outcome. -
Review 89 (2024-10-29 - Rating: 5)
We had a very positive experience with Bob Oates Sewer Repair. They did an outstanding job in a timely fashion. We were impressed by how well they communicated with us. We would recommend Bob Oates to anyone who needs their sewer system repaired. -
Review 90 (2019-10-08 - Rating: 5)
Fantastic Service. We had a problem that was starting to flood our basement. Within an hour of calling Bob Oates they had one of their team on site, the problem was identified and within a short space of time resolved. An ugly start to our day was quickly turned around and they could not have been more helpful. I loved the professionalism displayed by Trevor, the technician who worked with us and would recommend Bob Oates to to anyone. -
Review 91 (2021-12-07 - Rating: 5)
Jeremy arrived promptly for my service call and quickly and efficiently diagnosed the clog in my sewer line. Working in a tight space where my trap was located, Jeremy carefully set up his equipment and cleared the clog. Jeremy also scoped about 50 ft into my sewer line to make sure there were no other obstructions. Clean up was great and Jeremy took precaution with protecting my carpet and tile with rubber mats and clean towels. Thanks again for a pleasant experience. -
Review 92 (2019-08-14 - Rating: 5)
Referred to BOSR by Angies List with a coupon for work. Less than 3 hours after I requested a referral, I had a phone call scheduling the visit. The scheduling was pain free, and they even called saying they could be early if I wanted the day of the appointment. The tech who came to our house was professional, courteous, and helpful...and cleared the rather large hair-wad that had partially blocked one of our drains.The price was decent, the work was excellent, and the service was top notch. Highly recommended. -
Review 93 (2019-09-01 - Rating: 5)
Bob Oates responded to my phone call and had techs on site the following day. We had a broken sewer pipe which they found and repaired instantly so we could get back on line while we evaluated our options for full and permanent repairs. We decided to make some changes to our interior plumbing as well as have our exterior drain lined. Anthony ran the job on the exterior while TJ was our interior plumber. They are two separate crews but they communicated with each other constantly. Both kept me informed on status each day until the job was done. -
Review 94 (2021-05-05 - Rating: 5)
The entire team at Bob Oates Sewer and Rooter were great to work with and we are so happy we called them. TJ came out to the house to support us with a clogged drain and quickly discovered a break in our sewer line. He explained the next steps to us and went over our options before connecting us with Daniel who coordinated the job. A team of technicians including Abdi, Kylor and Joseph, worked hard and efficiently to assure we wouldnt be inconvenienced while the job was occurring. They did a fantastic job doing the necessary work and replacing all of our landscaping once the job was complete. We are extremely satisfied with the outcome and highly recommend Bob Oates Sewer & Rooter. -
Review 95 (2019-11-08 - Rating: 5)
Had a great experience with Bob Oates. Casey and TJ (who were both awesome!) came out to check on a clog that was backing up two tubs in our old building. Because it is an old building with condos that share plumbing, the usual route of snaking the drain was not an option. They were great about communicating the issue and coming up with a solution. Due to the building being old, we did run into a few bumps in the process, but they rolled with the punches and went above and beyond. I really appreciate the work that they did and how helpful they were. I highly recommend Bob Oates, and especially Casey and TJ! -
Review 96 (2021-02-17 - Rating: 4)
I have used Bob Oates before,and was very pleased. This time I am pleased ,but it took me more attempts than necessary to persuade the technician that my faucet was dripping from being broken not from āresidual ā water. I should not have had to insist that I still had a problem after they left .they did come back right away ,but I still had to almost argue that the problem hadnāt been fixed (faulty product) the techniciansāthis time were as likable as can be however,as was a different tech five years ago. -
Review 97 (2021-12-04 - Rating: 5)
This company went above and beyond for us! We had our kitchen cabinets installed the day before so I was calling around scheduling a plumber to install a sink, faucet, and dishwasher. They came right away but I didnāt have the faucet yet so they ran to the store and got me the exact one I wanted and installed it right away! They were friendly, charming and fast. Really cannot recommend them enough!! -
Review 98 (2020-03-31 - Rating: 5)
We werent getting the kind of quality and value from a previous plumbing company that had been handling our associations plumbing needs for awhile, so we decided to make a change. We can not be happier since moving our business to Bob Oates Sewer & Rooter. They are real professionals; responsive and the quality/value is wonderful. Id highly recommend them for any of your plumbing needs. -
Review 99 (2016-12-07 - Rating: 5)
Bob Oates Sewer is a company you can trust! I am a realtor and was in a huge pinch to get estimates and service for my buyer. They came out the next day, and provided immediate recommendations on a sewer scope. Their fees were half of what I usually pay.We were in a huge rush to get another quote for overall plumbing work on a fixer in Queen Anne. They sent the most awesome plumber by the name of Jeovany Martinez. He was patient, explained all the work needed to be done and got on the phone with my buyer to ensure all questions were answered. Id highly recommend this company -
Review 100 (2023-02-04 - Rating: 5)
TJ and Henry arrived before the scheduled appointment time which was much appreciated. TJ listened to our concerns about the drain blockage in our laundry room. Henry assisted TJ with running the cable machine through the drain from our toilet and they were able to clear the blockage. After placing toilet back in its original position, they helped clean up the mess that had accumulated on the laundry room floor and in the shower stall from the sewage that had backed up through the drains. TJ and Henry were very professional during the service call. We felt that the final cost of the work that was done was fair. We appreciate the work that they did to clear up the blockage and felt that they did a great job explaining what they were doing and what might have caused the problem in the drains. We would highly recommend Bill Oates Plumbing to any of our friends who may need plumbing work in the future. Great job, TJ and Henry! -
Review 101 (2022-02-02 - Rating: 5)
Great experience working with this team! Denero was fantastic to work with and Doug was a Huguenot assistance. Geo also helped fix an issue with a shut off valve and was very professional and responsive. Would strongly recommend Bob Oates and any of these folks above! -
Review 102 (2019-11-23 - Rating: 5)
We had a major issue with our garbage disposal, kitchen sink drain, and a couple other things in our home so we called Bob Oates for a day-of repair. T.J. came right over, was polite and professional, and fixed everything for us all within a few hours of the phone call. He was honest and conscious of our budget making sure to only work on things that really needed his attention. Thanks! -
Review 103 (2020-09-15 - Rating: 5)
This is the 2nd time we have used Bob Oates.The technicians are always on time and professional.I had a plumbing company come over on a previous incident and they were fear based and telling me horror stories and speculating worse case scenerarios.I was recommended to Bob Oates and right away felt that they were about business and making the situation correct. It is so unsettling when you have something wrong and you have no idea as its not your area of expertise.TJ came to my parents home today to troubleshoot a plumbing issue. He was pleasant and professional and was so kind to my elderly father who in the past could and would fix any issue but is now unable.I will continue to use Bob Oates and highly recommend them as reliable respectable business thats not trying to take advantage. -
Review 104 (2022-08-19 - Rating: 5)
These guys installed our garbage disposal three years ago, and that service was solid. However, when it stopped working today, I called them and they were able to get a guy out here in 45 minutes to fix it! He knew what he was doing, fixed the problem quickly, gave me some good tips for the future, and didnt charge anything! Liked them before but really like them now. Will DEFINITELY use in the future! -
Review 105 (2022-01-19 - Rating: 5)
Bob Oates was great!! TJ came and installed my toilet super quick and easy. He arrived early, was incredibly friendly, and professional. TJ took great care in my home and was even sweet to my old pup.Highly recommend!!!! -
Review 106 (2021-12-07 - Rating: 5)
Jeremy and Douglas from Bob Oates Sewer & Rooter saved the day for me! Had a piece of jewelry (dont ask) go down the drain and needed to be recovered.. Jeremy and team where onsite when they said they would be and where able to save the day by retrieving the ring from the p-trap.Fast, friendly, and prompt service! Would recommend and I will use them again as needed. -
Review 107 (2016-10-14 - Rating: 5)
Prompt, professional, and honest. Jeremy was incredibly helpful with our drain issue. He went above and beyond by answering my many questions, and really getting to the root cause of the issue and recommending short and long term solutions, understanding that we do not have an unlimited budget. Prices are reasonable, and the service was a real bargain considering the amount of information about our plumbing system that we learned. Thanks again to the folks at Bob Oates. We will definitely be using you guys in the future (hopefully distant future)! -
Review 108 (2021-11-11 - Rating: 5)
Timothy was fantastic. We were able to get a appointment the next morning, were alerted 30 minutes before arrival and Timothy showed up right on time. He was friendly, informative and competent. Price was good. We will use this company for future work. -
Review 109 (2019-08-15 - Rating: 5)
Casey and Trevor took care of the plumbing at my house. Work was done efficiently at a reasonable bid. Great customer service! No more Roto-Rooter with exorbitant pricing and deteriorating service. Will call Bob Oates with future plumbing needs. -
Review 110 (2021-03-23 - Rating: 5)
Just a clogged drain but it was deep in the wall and we have older, delicate pipes. Service was great, they were able to get someone out next day (which given a clogged pipe is hardly an emergency was impressive). Guy who showed up was right on time, friendly and professional, including taking appropriate precautions given the pandemic.Definitely would use them again and would recommend them to anyone else. -
Review 111 (2020-10-29 - Rating: 5)
Ryan and Blake replaced our hot water heater due to leaking and also because it had been in use for 21 years. They were very efficient and even had a great time talking with them while they replaced it!Got a GREAT deal with this service...and now our hot water has improved dramatically! -
Review 112 (2021-11-18 - Rating: 5)
I found Bob Oates to be a very professional company. All crews were hard working and always on time. Casey Yates did an excellent job as lead technician. He was always very informative and thorough. -
Review 113 (2017-09-12 - Rating: 5)
Professional, thorough, friendly - really good service. We get our outside plumbing lines looked at every few years and always hope that we wont need to do much more. Whether we need rooting services or we are good for another few years, Bob Oates team does a great job for us. -
Review 114 (2022-08-26 - Rating: 5)
This was a difficult job because a backhoe could not be used. My heroes, Philip and Dennis, had to dig down to our sewer by hand through incredibly dry, dense soil. What hard workers! I really appreciate how professional everyone was and how quickly the job was done. Communication was excellent. -
Review 115 (2021-12-03 - Rating: 5)
This company is absolutely fantastic! We had two other companies come in to try to fix the pipe for my bathtub. One of the other companies completely destroyed the pipe. We were six months without the bathtub. These guys had it done in just a few days. They are fabulous -
Review 116 (2022-07-21 - Rating: 5)
Truly enjoyed having these guys out here to take care of a water heater replacement. Wyatt and Zack made an awesome team and did the job fast and did it right.Full transparency, there was an issue with the tank itself (faulty tank) and they immediately came back out to swap parts where needed. All together these guys were amazing! -
Review 117 (2021-05-12 - Rating: 5)
A few days ago after all the strong rain about a week ago, TJ from Bob Oates Plumbing arrived to camera our storm drain piping. He and another technician came out last year about the same time to inspect our lines and ended up jetting them for a mud blockage. We live in a high water table area at the bottom of a steep Environmentally Critical lot (with strong underground springs) that was recently completely stripped of vegetation by the new property owner, so we wanted to make sure our lines had not gotten silted in by run off or blocked by mud again as happened in 2019.When TJ arrived, we were grateful that we had requested a camera because just before he showed up, our new 2 1/2 storm drain plugs/caps had just arrived by mail and while installing them, my husband accidentally dropped one into the drain line, and it was inaccessible for retrieval! TJ to the rescue with a CREATIVE use for the camera: he was able to use the camera to not only inspect our lines, but he was able to push the fallen plug all the way through the entire length of drain line to our exterior stormdrain catch basin. TJ saved the day. PLUS, he was friendly, professional, good natured and easy to communicate with. He deserves a management position!We have been loyal customers of Bob Oates plumbing since I bought our home in 1974. We would not think to work with anyone else. If anyone needs professional service on time and done with care, this company is the best! -
Review 118 (2020-10-15 - Rating: 5)
Bobby was quick to provide quotes and clarity on what work needed to be done as well as pricing. His pricing was below the 2 other competitors and had a more specific range to it (see more below on range). He continued to update me on the progress and discoveries (that were previously discussed and quoted) during the execution. Crews were cordial, respectful of our place and garden, and left their inside workspace cleaner then they found it. Project stayed below the previously quoted range (range based on aforementioned potential discoveries). Bobby did not up sell the scope where he couldāve, instead explained clearly why he does not advice customers on a potential back flow preventor I asked about.I hope to not have to hire them again, but certainly will if the need arises. -
Review 119 (2019-10-24 - Rating: 5)
Fern from Bob Oates was extremely informative, kind, and patient. He arrived right at the potential start time and stayed until everything we felt good about our plumbing situation and we knew what to look for in the future. He even was sweet to our dogs and careful about not tracking mud into the house. Whats not to love? -
Review 120 (2018-04-08 - Rating: 5)
Local company whos been around the Puget Sound for a long time. Saw their trucks all over the city and when I had a problem decided to call. Found out I had a busted sewer line and was given a fair and reasonable estimate. After a couple of more estimates I decided to give Bob Oates a try and boy am I glad that I did. Not only was it a better value than the other companies but excellent service. Great Job! -
Review 121 (2023-01-21 - Rating: 5)
I called in the morning and was told it would after 5p before someone could get out to help me clear my floor drain and clean out (and there would be an upcharge for after hours). Prescott got there at 3:30 and blasted my cleanout with hot water 60ft out. He was very knowledgeable and fair in his explanation of what he could do to help my situation. I did not feel pressured at all. He left my basement cleaner than when he got there too! -
Review 122 (2021-05-12 - Rating: 5)
Both the people I spoke to to schedule our appointment as well as the guys who showed up to try and fix our flooded dishwasher (ended up being an issue that needed to be resolved with the manufacturer) were so helpful and kind, plus they were super communicative about when they would be arriving. None of that sometime between 12 and 6 business! Would certainly go with Bob Oates again. -
Review 123 (2024-09-05 - Rating: 5)
Mikey was prompt, polite, informative, and carried out his work professionally. -
Review 124 (2020-09-09 - Rating: 5)
Had a rep out last week to give an estimate and then scheduled the work which was completed yesterday. I was advised of a small issue as he installed the new fixtures which we worked through. Both appointments were on time and work was completed.Price was reasonable.I would give two thumbs up! -
Review 125 (2021-11-19 - Rating: 5)
Ryan switched out a facet for us. I was hoping to pay a little less; but they did a great job, were professional, and they were done in about 45minutes. I really like Bob Oates Plumbing and highly recommend them. -
Review 126 (2024-04-01 - Rating: 5)
Highly recommend. Fair. Fast. Great service. Trust them to get the work right. Did our sewer sleeving and some rough in work. Excellent outcomes -
Review 127 (2022-04-17 - Rating: 5)
Noah was responsive, professional, and did a great job with a toilet installation at the house. This was my first time calling Bob Oates, and I would definitely use them again for a plumbing issue. -
Review 128 (2019-12-21 - Rating: 5)
I am more than satisfied. Timothy B worked for over 2 hours to clean my sewer line. Sweat was pouring from his forehead and he did not stop to take a break. I felt so bad for to have to work so hard. He is young and a hard worker. He has a great work ethic. I could not figure out why it was so clogged since I am so careful what goes down my drain. When he asked me if I used disposable wipes I remembered that I saw my daughter using them. I put a stop on that but I guess the damage had already been done. No wonder I had a slow drain since she moved. Thank you again Timothy...Moral of the story...dont put disposable wipes down the toilet. -
Review 129 (2023-01-14 - Rating: 4)
The plumber from Bob Oates, Henry, was very good to work with. He answered my questions, helped me find an additional way of preventing further water problems from our main drain, and he gave me hope that our nightmare with our mail sewer drains intermittent back-up may be ended. Overall a very positive experience, -
Review 130 (2022-03-03 - Rating: 5)
Casey and his team were personable and professional. They kept my property clean, communicated well, and provided quality service at a good price. I hope I dont need them again, but when I do Ill be calling. -
Review 131 (2022-02-18 - Rating: 5)
Came by at the end of the day to help us problem solve an issue with out hot water. Sadly for us it was a broken pipe, but the water heater is working fine! Once again, super nice and very helpful. Bob Oates is our go to now! -
Review 132 (2020-07-24 - Rating: 5)
T.J. came same day shortly after I called Bob Oates to do a quick assessment of our problem. I appreciated his expertise, professionalism and smarts. He did a good job preparing me for what to expect and he was very clear on cost. When we did decide to move forward to resolve of plumbing issues with Bob Oates, T.J. showed up again and with his colleague Rafael. They were able to get things done efficiently and they kept things clean. T.J. found some other issues and was smart and creative in how he was able to resolve everything while saving me from having to spend much more money. Rafael was assisting T.J. every step of the way and was very professional and polite to my wife and myself. Thank you T.J., Rafael and Bob Oates. I will be saying good things about you all to my neighbors and friends. -
Review 133 (2014-06-14 - Rating: 5)
What a great company! I actually chose them on Angies list for a special they were running on sewer relining- they came in gave me a good price and completed the work in a timely manner. Due to the amount of digging they had to do, a rock wall had to be dismantled which they did very carefully and actually reassembled it perfectly! My tulips and flowers all reappeared this spring!The end result was, however, a few scrapes and gouges on my newly resealed driveway. I showed the minimal damage to the owner Bob and he and his crew returned once the weather permitted and happily resealed my driveway back to the condition it was when the job began. I highly recommend them, and plan to hire them again for additional work. -
Review 134 (2022-01-31 - Rating: 5)
TJ and Sean were punctual, professional and personable. They cleared out the main drain and diagnosed the problem with our toilet at a reasonable fee. I would definitely use Bob Oates Plumbing again. -
Review 135 (2021-02-24 - Rating: 5)
Professional - they get down to business straight away, wear masks, & take off their shoes without being asked; knowledgeable - theyve been able to diagnose the problem quickly, and always take the time to answer my novice homeowner questions; they call ahead to say theyre on their way (or theyre running late - hey, it happens, and I appreciate the transparency), and perhaps the greatest endorsement of all - we have a new baby in the house, and each time theyve been over, somehow the baby has managed to be sleeping lol. When I tell them that the baby is sleeping, they actually tiptoe around the house, whisper to me and to each other (when there are two repair technicians), and are actually as quiet as I believe they can be when fixing pipes in the wall and floor. Fantastic company who we have used multiple times - highly recommend! -
Review 136 (2024-09-19 - Rating: 5)
Great service, explained any issues, offered solutions, super friendly & on time! -
Review 137 (2021-08-17 - Rating: 5)
We have used Bob Oates to clear a sewer mainline twice. Both times appointments were available same-day. Communication was great, pricing was fair. Would definitely recommend this company! -
Review 138 (2021-12-28 - Rating: 5)
The 2 guys were very polite and professional. they pulled the toilet and put a camera in the sewer to see why I had a clog. They showed me the inside of the pipe and the likely cause, which fortunetly did not need extensive repair. They were very clean and tidy given the type of business that needed done. Their office kept me informed of their arrival so scheduling was a breeze. I recieved a copy of the video emailed to me for my records. I will definetly call them first whenever I need plumbing work, both water and sewer services. -
Review 139 (2022-01-21 - Rating: 5)
I called because of a unfixable toilet clog and was given an appointment the same day. A technician named TJ came to our house, quickly diagnosed the problem, and helped me determine how to solve it. He was very knowledgable and went above and beyond to help me. The charges were fair and reasonable--very transparent. Excellent company based on this experience. -
Review 140 (2022-02-15 - Rating: 5)
BO accurately assessed my situation and solved the problem both interim and long term. Every interaction, meeting and recommendation from the entire Bob Oates team was top tier. Definitely my go-to plumber going forward for my house -
Review 141 (2021-02-04 - Rating: 5)
TJ was the man! He came in and was great with our dog and son. After an introduction and brief assessment he got right to work unplugging our kitchen. Using a cable, he skillfully navigated his way around a 90 degree corner in our maze of plumbing (building built in the 60s). A wrong turn at the junction would have meant risk of damage to an adjacent unitās plumbing.Under heavy pressure and a dog licking him incessantly, TJ successfully cleared a massive grease plug and created a clear path for water to drain. We can do our dishes in the kitchen now!!I donāt usually write reviews, but TJās customer service and expertise were over the top. He even gave me some life advice on recent contractor work that was done in our unit! Youāre the best TJ, and so is Bob Oates!Thank you! -
Review 142 (2023-09-12 - Rating: 5)
Konrad was great. Professional, clear communication about what the issue was and how he would resolve the issue. Was also tidy and respectful of the space in which he worked in my home. -
Review 143 (2021-09-10 - Rating: 5)
Bob Oates did a great job and stayed on schedule. Casey was very responsive and attentive managing the project. They were a good value and professional. Thank you. -
Review 144 (2019-10-29 - Rating: 5)
TJ and Casey were efficient, on time and professional. They solved the problem of a defective vent quickly and replaced it. Office staff were helpful when I had to reschedule appt due to a work conflict, very easy to work with, will definitely use company again for plumbing needs. -
Review 145 (2021-11-23 - Rating: 5)
Bob Oates licensed plumbers went above and beyond to evaluate a plumbing issue in my condo. They were honest, prompt and friendly. We will be using their services again! -
Review 146 (2024-08-26 - Rating: 5)
Had a great first experience with Bob Oates S&R. James was knowledgeable and clear about the sink issues I faced, and honest about the different options I could take to fix it. I appreciated that he was friendly and able to get me some answers quickly. Thanks James! -
Review 147 (2023-03-23 - Rating: 5)
I used Bob Oates Plumbing for a sewer relining, Patrick Gavino was great. Coordinate the entire project, worked with my neighbor for access addressed all my concerns. Great job. -
Review 148 (2019-04-10 - Rating: 5)
Honest and reliable ā and experts in their craft. Not what youād expect from a plumbing company but these guys care about it and it starts from the top. Bob is a man of high integrity, oh yeah and heās full of personality. A real class act. I would highly recommend bob Oates plumbing. -
Review 149 (2017-09-10 - Rating: 5)
Jeremy was personable, professional, fast. I called around nine am. He arrived at 11 as planned. By 12:30 the sewer line was cleared, cleaned, and scoped. I saw the video (and later on you tube). Price was as estimated, and very reasonable. I recommend Bob Oats to all my friends. -
Review 150 (2021-05-15 - Rating: 5)
Weve been using Bob Oates for our water/plumbing issues for years and they, people on the phone and the techs, have always been professional and friendly. The prices are competitive. I like their work. period. -
Review 151 (2020-05-27 - Rating: 5)
We have hired Bob Oates several times over the years for big projects and small. Weve always been happy with their work. And, they are excellent communicators! -
Review 152 (2021-11-29 - Rating: 5)
Ive used Bob Oats for years and for three properties I own in Seattle. Always professional, great to work with, and fair and transparent prices. They are definitely my go-to for anything plumbing related. -
Review 153 (2024-06-04 - Rating: 5)
We were very happy about the work done and the professional knowledge and advice of our plumber. -
Review 154 (2024-10-23 - Rating: 5)
I had a suddenly leaking drain which connects to kitchen disposal. I called them around 9am in the morning and they were able to come in at 11am. Work was done within 1 hour and the drain was fixed. Highly recommend this company if you are unlucky to get into leaking situations. -
Review 155 (2020-08-28 - Rating: 5)
This is the second time that Bob Oates Plumbing has helped us. Different service men for each visit both professionals across the board. This last time Jeovany cleared out several root pockets within our drain pipes. Nobody wants to call a plumber, these guys are pretty good. -
Review 156 (2020-09-15 - Rating: 5)
TJ literally saved the day. My kitchen sink was super annoying and very clogged. He kept at it and got us back on track! I was beginning to worry when my husband couldnāt fix it because he usually can fix anything. I Would definitely use this company again & I never write reviews. -
Review 157 (2021-08-30 - Rating: 5)
Excellent service! Weāve had several plumbers over the years, and Bob Oatesā team has been exceptionally professional and helpful. Will be happy to call them for future plumbing needs. -
Review 158 (2019-10-12 - Rating: 5)
Casey and TJ came by to hyrojet my drain. They both worked extra hard trying different techniques and tools to fix the stoppage. However the drain was too tight to allow in the tools they needed to properly clear the stoppage. In the end, they only charged me for an hour of their time. Very reasonable. Very professional. Will certainly call them in the future. Thank you for the good effort guys! -
Review 159 (2021-01-19 - Rating: 5)
Henry Immel was very careful, very polite, and explained both the cost of the service and the potential risk that his company would not assume before he began the job. Once I gave approval, he provided the best service of the three different companies that we have used to clear this drain over the last 15 years. -
Review 160 (2021-08-03 - Rating: 5)
Had a long-standing issue with our sinks that we thought was going to be a real nightmare. Plumber gave it a look, came back in a week with the proper tools, and took care of things in under a few hours at a very reasonable price. Great service! -
Review 161 (2018-07-02 - Rating: 5)
I love this team! So great to work with. They have solved all my plumbing issues! I really appreciate their flexibility and responsiveness. They make it very easy to get plumbing work done- which is harder than it sounds! I always refer them when people ask. -
Review 162 (2018-10-22 - Rating: 5)
I cant say enough positive things about these guys.. honest, dependable, talented people with lots of integrity. They removed and replace a section of sewer line that had settled and developed a low point. I also had them install a new main line sewer clean-out on the outside of our foundation wall. Their prices are fair and reasonable. This is team of awesome people. -
Review 163 (2021-12-31 - Rating: 5)
Bob Oates is my go-to plumbing service. They are always great to work with and arrive when I need them! Special shout-out to TJ for helping fix our drains earlier this month!! -
Review 164 (2022-02-08 - Rating: 5)
I enjoy working with Bob Oates company. They have demonstrated repeatedly being good professionals, on-time and doing a quality job. Special shout out for Casey - he is awesome. -
Review 165 (2021-08-03 - Rating: 5)
We had a clogged sewer line, and the tech was very professional. He pointed out a longer-term issue that could impact us and will need to eventually be addressed, but the unclogging stopped our immediate issue right away! Wed definitely use them again! -
Review 166 (2021-12-17 - Rating: 5)
TJ arrived on time and was very knowledgeable and friendly. He took the time to show me the video of our sewer pipe and explain what was happening. He wore his mask the full time and was tidy and professional. -
Review 167 (2020-03-03 - Rating: 5)
Bob Oates has been a great sponsor of Queen Anne Little League for many years. As a baseball dad, I felt compelled to contact them when we discovered our sewer mainline was backing up in our downstairs bathroom. TJ, one of the Bob Oatesā technicians, timely arrived and was extremely courteous, professional and patient as he worked out the cause of the issue coming from root intrusion near the main sewer line. He cabled our cleanout, as well as both of our neighborsā until he found the ārootā of the problem. Thank you Bob Oates and TJ! -
Review 168 (2020-06-24 - Rating: 5)
Used Bob Oates Sewer and Rooter to evaluate my sewer line and replace one toilet. TJ was professional, prompt and respectful in terms of current infection control needs in our community. Ill definitely use them again. -
Review 169 (2016-12-13 - Rating: 5)
When I was in Seattle I had the distinct pleasure of working with Bob Oats and I cannot say enough about the customer service and overall experience. He was there in less than an hour and completed a big toilet and sink job before I was back home from work. I wouldnt work with anyone else in the area and wish he would expand to NYC soon! -
Review 170 (2021-08-30 - Rating: 5)
I called at 10am about a clogged sink drain I had tried to snake myself with no luck. Denero showed up at 12pm, right at beginning of 2 hour window, was knowledgeable, professional and friendly. Fixed the problem immediately and provided good advice how I could prevent the same problem going forward. Locally owned also. Would use again for sure! -
Review 171 (2016-05-05 - Rating: 5)
Shane Martin just left after correcting met plumbing problem. He did a great job, was most pleasant and enjoyable to have at my home. He removed a 5 hair blockage from a line where the sink wouldnt drain. Thank you -
Review 172 (2021-04-16 - Rating: 5)
We call Bob Oates every few years to scope our outside sewer lines, clear out roots, etc. Their team members are responsive, reliable, pleasant, patient, and thorough. We really appreciate them. -
Review 173 (2021-03-01 - Rating: 5)
Heres a shoutout to Seattle. Call Cory and his team for your plumbing needs. He is professional, competent and generous in his successful efforts to solve these problems. I am more than satisfied with the work done on two jobs at my house. -
Review 174 (2023-02-18 - Rating: 5)
These guys have been in business forever, and their techs have years of experience. Sewer pump and sewer line diagnosis and repair can be a very expensive proposition, it absolutely has to be done right if you donāt want it failing again in a few years (or next year). Go with the pros. -
Review 175 (2021-10-06 - Rating: 5)
Bob Oates is the only plumber we will use. We have used other companies. The heater was a beast to remove ā needed to be sawed to remove. Ryan and Henry were simply fantastic. -
Review 176 (2017-10-26 - Rating: 5)
Jeovany Martinez is one of the best, most pleasant and knowledgeable tradesmen I have seen in many years. What a great find for Bob Oates! He quickly diagnosed and fixed a serious problem, with a very friendly and supportive personality. Thanks for the wonderful work, Jeovany! -
Review 177 (2020-10-17 - Rating: 5)
We had a clogged toilet, a reoccurring problem over the last year. Based on TJās diagnosis it appeared the age of the toilet (smaller openings, and old tank) it made sense to replace it. We are so happy with the great work and efficiency TJ provided on this installation. Works great! -
Review 178 (2021-11-23 - Rating: 5)
A little in over my head with a garbage disposal installation so called and they had a technician come out the next morning. Jeremy was super helpful and finished up within the hour - price was more than fair and he did a great job! -
Review 179 (2022-05-07 - Rating: 5)
The technician arrived on time and explained what he needed to do and what it would cost. He was efficient and courteous while performing his work and did a nice job cleaning up after completing a messy job -
Review 180 (2022-02-01 - Rating: 5)
Corey was on time, professional, respectful, knowledgeable & saved us probably $1k in a tune-up instead of a full out replacement of or water heater and flow. Highly recommended -
Review 181 (2021-06-08 - Rating: 5)
The Bob Oates employee, Corey, was extremely knowledgeable and professional. He explained the issue thoroughly and was able to fix it and was extremely kind and courteous throughout. Highly recommend this company! -
Review 182 (2023-03-15 - Rating: 5)
Bob Oates is fast and responsive, and their plumbers are honest professionals who have always been helpful in diagnosing and fixing our sewer problems.