Roto-Rooter Plumbing & Water Cleanup

Located in Seattle, Washington

Address: 6321 7th Ave S, Seattle, WA 98108, United States

Phone: +1 206-777-0128

Rating: 4.5

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-21 - Rating: 5)
John came to our rescue when we had a sewer back up after hours. He was there within an hour and was very professional. He was extremely informative, which really put our minds at ease. He invited us to watch him work and ask questions whenever they came up. He was very thorough, snaking our line 2x to make sure as many roots were removed as possible. The sewer was cleared in no time. We opted to pay for a video of the sewer line to get a better idea of the exact problem and where it was occurring. He was very good at explaining all the problems, where they were occurring, and what options we had to fix it long term. He asked multiple times if we had questions about anything he had talked about and patiently went over everything that wasnt clear to us. I felt he was very honest about what needed fixing right away and what could wait. That kind of honesty is sometimes difficult to find in any home repair industry. I was so appreciative of that. He told us to reach out to him if we had any problems within the next week and he would come back and address it. That kind of dedication really made us feel like valued customers! I would definitely recommend Roto-rooter for any drain cleaning needs.

Review 2 (2024-12-11 - Rating: 5)
I had the pleasure of working with Ashley for our recent water restoration project, and I couldnt be more impressed with the service provided. From start to finish, Ashley was professional, knowledgeable, and incredibly helpful. She took the time to thoroughly assess the situation and explained every step of the restoration process, making sure I felt confident and informed throughout.Ashley’s attention to detail and proactive communication made the entire experience smooth and stress-free. She was always available to answer my questions and ensure that everything was progressing as expected. It was clear that she truly cares about delivering high-quality results and making sure her clients are satisfied.

Review 3 (2024-11-27 - Rating: 5)
There was a mysterious leak coming out of my downstairs corner room wall last week. Where was it coming from? I was a bit anxious since I have to leave on an overseas trip very soon. Ben, the plumber, traced and diagnosed the problem as coming from old pipes and a Y joint inside a wall on my second floor. It was a two-person job as a large vertical drain pipe needed to replace a very old drain pipe inside the walls. Ben quickly did the job with another earnest and competent plumber, Ray. I felt relieved. Both Ben and Ray had a can-do way about them. They explained the process and had empathy for my situation. I felt that the situation was in good hands. I also want to compliment, the water mitigation crew, who came over and were attentive, pleasant, and cooperative with my requests---Supervisor/dispatcher Jennifer L. and also Sergio and Adan. God Bless.

Review 4 (2024-12-07 - Rating: 5)
My experience with Roto Rooter was stellar from beginning to end. I had a sink issue and they came the same day I called and completed repairs within the timeline quoted. I was actually surprised at how customer centered they were! What’s different about them is that they are 1) trustworthy and 2) coordinate well with each other to execute the project like a well oiled machine. My interactions were with Jason, the manager who was clearly an expert in his field and explained the process transparently, Marcel (project super), Olivia (admin) and Aneija, the tech who did the hard work of demo and drying out. She was very communicative, professional and also a subject matter expert. Big thanks to the entire team!

Review 5 (2024-12-04 - Rating: 5)
My husband and I had a pipe break in our bathroom while replacing a toilet, we had no idea where our main shut off was (neighbors yard!) we had roto rooter come out, they fixed the pipe and began demo and clean up as quickly as they could. We had a rough time with our insurance in the beginning getting things handled. at the end there was still a large amount between roto rooter and our insurance that had not been settled. We were continually going back and forth between insurance and roto rooter. Until right before thanksgivin, Jason the manager for roto rooter water restoration messaged me with good news! He went above and beyond and settled our claim! my husband and I couldn’t be happier with the service we received because our insurance was wanting us to file another claim(another deductible) to cover the remaining balance between the companies. This was such a huge weight lifted and I can’t thank Jason and his team Molly and Olivia enough especially right before the holidays!

Review 6 (2024-12-09 - Rating: 5)
Ashley Weiland has been the best aid we could have hoped for in our unfortunate situation. She has gone above and beyond to help make every step of our water restoration quick and successful. The communication between the team at Roto Rooter is unmatched and it has made for a seamless process thus far. We could not have asked for a better advocate to help us repair the damage we unexpectedly had in our home. Ashley has made time and effort to come out for inspections and informational conversations throughout this process. Ashley and the team at Roto Rooter will forever be our choice when dealing with plumbing and water damage. I would recommend their services to anyone dealing with a plumbing or water damage emergency.

Review 7 (2024-11-21 - Rating: 5)
Giovanni was terrific! He was very thorough and knowledgeable. Prompt. Courteous. Friendly. I would happily use this company again with such a fine employee!

Review 8 (2024-03-16 - Rating: 5)
We had a drain at the bottom of a slope in n our driveway that had stopped draining. RotoRooter came the day after my call and the technician was knowledgeable, friendly, and efficient. He had everything working perfectly in very short order. I felt the price was reasonable and his experience was invaluable! We’re very pleased!

Review 9 (2024-08-23 - Rating: 5)
Had a great experience! Arrived within an hour and fixed my toilet issue immediately, with fair prices. Would highly recommend!

Review 10 (2023-01-08 - Rating: 5)
So thankful to have Ryan come out and help us today! He was so professional and so helpful and I am hopeful that we did prevention in addition to a quick fix to unclog 2 toilets that were both plugged up with no sign of relief in sight!

Review 11 (2024-05-20 - Rating: 5)
This is a 5 star for service, we had a sewer back up and they came quick to unclog the main sewer line. I give a 1 star for pricing. Very expensive! Almost $800 for about 20 mins of work. I understand why, but after further research there are other emergent companies out there I will call next time.As for the permanent fix they quoted the next day, rotor rooter was triple the amount quoted by other local reputable companies. $18k to fix a 4ft section. We paid half of that to have the whole line replaced.

Review 12 (2018-01-20 - Rating: 5)
Arrived in hours, Sam the plumber, called to say his was 30 min out, arrived on time. Got straight to diagnostics, informed me throughout everything he was going to do and did! He was extremely polite and professional! I usually don’t work with big companies because I have the opposite experience but I would use them again. Fixed clogged pipes, left cleaning solution and Work is guaranteed for 6 months. Total for 2 & 1/2 hours was $572.53.

Review 13 (2024-01-24 - Rating: 5)
Our technician was very knowledgeable and patient with our lack of understanding. He educated us and put our minds at ease that he would figure out our problem (clogged toilet) and be able to assist with it. Ultimately he wasnt able to help us as it was a septic issue but he assured us he gave us his number if we needed a follow up after the septic was fixed by city and if we still had a clog issue. Very professional!

Review 14 (2019-10-22 - Rating: 5)
I had a great experience today with Roto-Rooter. The service person was Sirous Jahangiri and he did a professional job, timely and polite. I called this morning to the basic line, they got all my info. This afternoon I heard from the scheduler and then an hour later the work truck showed up. My situation was needing the storm drain cleared as rain water has been backing up into the garage because the storm drain underground wasnt clearing out fast enough to keep up with the heavier rain storms. Sirous cleared several root obstructions and did a great job flushing out all the silt that had collected in the line. Im now confident that Ill have a dry garage this rainy season in Bellevue/Seattle area. The experience wasnt cheap, right at $1,000 but I wasnt expecting same day service to be so. It was money well spent as Ive had 3 backups in the garage in last 45 days, so my basic homeowners attempt of clearing the line were getting me nowhere (I was just using a regular hose with high pressure for the first 6 or so. Plus leaf blowing my roof to prevent more debris from going into the line.)

Review 15 (2024-02-10 - Rating: 5)
Giovanni was friendly, professional, efficient, and knowledgeable. We now know more about our home’s plumbing, external risks, and possible solutions. Will definitely request him again if/when needed.

Review 16 (2024-10-19 - Rating: 5)
Remarkable. Chris did a great job. Worked non-stop until the job was completed. Plus, it was completed correctly.

Review 17 (2024-02-08 - Rating: 5)
Giovanni was awesome. He did not give up and finally got the clog taken care of and the drain cleared and working. He was determined to take care of the problem and accomplished the task at hand. John was very helpful as well. They were both very professional and friendly. I am extremely happy with the outcome.

Review 18 (2024-01-20 - Rating: 5)
Gio was very professional and reliable. He helped to quickly unclog the toilet first and identified the root cause was coming from the pipe underneath the building. Although the small camera didn’t go thru due to a sharp turn in the pipe, he helped to do a quick check in the underground garage and found out the leakage. Overall good experience!

Review 19 (2023-10-07 - Rating: 5)
Farnood was exceptionally awesome! He went above and beyond and stayed longer than he needed to to explain things to me. It was a super stressful time for me as this was a HUGE insurance claim, and I felt he treated me as though I was his sister. Very professional, knowledgeable, and with kindness and compassion. My expectations in calling such a large company were exceeded by far! (And I hope he gets the kudos he deserves from within his company. I unfortunately am posting this really late.. service date 8/24/23.. so I don’t know for sure that I spelled his name correctly. I did my best to read his writing in the invoice.)

Review 20 (2024-02-02 - Rating: 5)
Gio came to our house today to help with a sewer back up. He was great! He cleared our pipe and he trouble shot the issues and then explained them to us clearly and helped us decide next steps to be taken. We highly recommend this Roto-Rooter and especially Gio. Thank you

Review 21 (2023-01-29 - Rating: 5)
My first experience with Roto-Rooter was due to a clogged toilet. When I called for help, I was given same day service with a call back from tech within 15 minutes. My service Tech Crescen was at my house within an hour and had given me text notice he was on his way. He was professional, and quickly determined what needed to be done to repair my toilet. With quick efficiency and being very careful of my home and surrounding work area he fixed my toilet in 15 minutes. He was informative and kind. He gave me a tip to remove the water stains on the porcelain that will save me so much money on cleaning supplies. My experience with this company was that I will not hesitate to recommend or use them again. Great Job!! Above and beyond.

Review 22 (2023-12-20 - Rating: 5)
They responded quickly and did a great job. Gio was very professional. My renters were comfortable with him and pleased how clean he left things when he was finished. I will recommend him and the company.

Review 23 (2024-02-06 - Rating: 5)
Thank you for the rapid response and repair! I called Monday at 9:15pm and the service truck arrived at 7:50am Tuesday. Stelian was friendly and informative. He discovered and cleaned out a tangled mess tiny roots that blocked the flow. He provided recommendations. House is back to normal function. Thanks

Review 24 (2024-01-03 - Rating: 5)
Giovanni was very helpful and provided good service. He was upfront about the cost and what he was going to do to clear the septic line. Then he helped us find an odd connection in the line and cleared out a large root wad!

Review 25 (2024-02-08 - Rating: 5)
Great service. Used the online scheduling and was able to get an appointment confirmed at 9pm the night before. Technician was honest and efficient and took care of my sewer line clog in less than a half hour.

Review 26 (2024-02-16 - Rating: 5)
Ray from Roto Rooter was extremely thorough, friendly, and quick. He quickly identified the issue, explained it well, and solved my problem at a fair price. I would highly recommend him

Review 27 (2024-02-13 - Rating: 5)
Gio, the guy sent to fix my clogged toilet was prompt, really nice, friendly and figured the problem at once. He offered options on how to fix the problem and after we chose the best option, he did it very professionally. He contacted everyone involved in the fix and was on top of everything until the problem was solved. I recommend Gio to all who need help in their clogged toilet/sewer problems.

Review 28 (2024-05-10 - Rating: 5)
Service was quick, efficient, and our repairman was amazing. All this late on a Saturday afternoon. I would absolutely recommend Roto-Rooter and would use them again.

Review 29 (2023-11-06 - Rating: 5)
I live in an older home and had a clogged shower drain that came out of nowhere. RotoRooters technicians Ben and Mustafa were available on short notice and worked all day to replace several pipes under my bathroom. They were friendly, efficient, did a great job, and the final charge was consistent with their estimate. I will use this company again.

Review 30 (2024-01-06 - Rating: 5)
Absolutely outstanding. Giovanni arrived on tome, clearly explained our options, and finished quickly the clearing of roots from our lines. We could not have asked for greater expertise, expeditious work, and attention to our unique needs. Will use this service regularly. Giovanni is a treasure!

Review 31 (2024-01-21 - Rating: 5)
Giovanni arrived on time, and was kind and listened to my description of the situation. He was thorough in his evaluation while answering questions from me. This was my second experience with Roto-Rooter. I have no reason to work with another company in the future - thank you, Giovanni and Roto-Rooter!.

Review 32 (2024-01-10 - Rating: 5)
We had a blocked sewer line and didn’t know it and a load of laundry in the washing machine. When the washing machine went into its drain cycle is when our issue showed itself. The water that was pumping out of our washing machine was coming out of our toilet across the hall flooding our powder room, hallway, office and entry way hardwoods. After a frantic clean up we called Roto-Rooter. They came out promptly and were very upfront and knowledgeable on how they were going to fix our situation. They gave us pricing upfront and there were no hidden fees. Our Technition was very polite, efficient and I would recommend RotoRooter to anyone with their next plumbing clog/blockage.

Review 33 (2022-03-01 - Rating: 5)
“Moe” came out late (>8pm) for a clogged kitchen drain. He was great! High-quality professional service—highly recommend & will use again!

Review 34 (2024-01-22 - Rating: 5)
Ray did a great job and answered every question. Took my ideas in mind and repiped some of my garage to match what I wanted. I’d recommend him in particular. I kept his card to specifically request him in the future.

Review 35 (2023-08-01 - Rating: 5)
We had a great experience with Roto-Rooter. We used them to fix a pretty significant plumbing issue and water damage mitigation. They went out of their way to come out in odd hours to diagnose our issue during a very stressful time for us. Its hard to know who to go with during an issue like this, and in our experience, Roto-Rooter was timely, thorough, and gave us confidence that our issue was resolved.

Review 36 (2023-12-27 - Rating: 5)
Giovanni showed up in a prompt manner and got straight to work. He was super insightful, worked efficiently and effectively, and helped us understand what the root of the problem was. I would recommend Giovanni every time.

Review 37 (2023-12-27 - Rating: 5)
Giacomo arrived promptly, explained the process of sending a camera into our waste line, and offered services based on that examination in an easily understood manner. We were pleased with Roto-Rooter and its personnel and will recommend and use them again in the future.

Review 38 (2024-02-08 - Rating: 5)
Ray was very knowledgeable, friendly and professional. He quickly assessed the jobs to be done and fixed my drain quickly and efficiently. It was a pleasure working with him. Thank you!

Review 39 (2023-01-21 - Rating: 5)
Roto-Rooter Plumbing & Water Cleanup was very fast, professional and polite. After I called they were at the house in under an hour.Chris and Scott did an excellent job! Installing three new toilets in a older home was not easy task, but they made sure that everything was done right. I’ll definitely call them again for my next remodeling project.

Review 40 (2023-05-01 - Rating: 5)
I had a great experience with Roto-Rooter. Woke up to our water heater leaking at 6:00am. Called around and Roto-Rooter was the first to answer. They could get someone out the same morning. Sam Leonte was our service technician. Right away he knew we needed to replace the water heater. He worked almost the whole day at our house doing the replacement. He was kind, knowledgeable and friendly. My husband and I were very pleased with our service from Sam. Its never fun to spend money on something you didnt plan for, but it makes it all the better when you have a great experience and service!

Review 41 (2022-06-29 - Rating: 5)
We became aware of issues with our 80-year-old cast iron sewer line in the course of selling our home. Roto-Rooter was extremely responsive had someone at our house the same day the issue was discovered and had our repair done in three business days. We used their pipe bursting and relining services to replace our failing original sewer line. All of their employees that we dealt with were polite and professional and did a wonderful job. They were respectful of our property and cleaned up after themselves. Having a very expensive repair come up was not ideal but they made it much less painful than it could have been and we really appreciate that.

Review 42 (2022-07-19 - Rating: 5)
This is the third time I’ve used Roto-Rooter as I’ve been pleased with their previous work and this time was no exception. Our plumber Joe arrived on time and quickly explained his approach after listening to our issue. He then set about diagnosing the issue. Prior to fixing he explained to us the problem and gave us options to chose from. Once we confirmed our choice for fixing the problem he quickly set about performing the work and once done cleaned up the area before walking us through what he did. Overall a great service experience. Highly suggest using them.

Review 43 (2023-02-21 - Rating: 5)
Roto rooter was available on short notice (within several hours) on a weekend night when my kitchen sink was backed up. Seth came out to fix it and had the clog cleared quickly. The price was high to me, but probably not out of range for any other plumbing company so it was worth it for peace of mind about the sink. The service was professional and fast, and Seth explained what had caused the clog and offered a couple of tips to avoid buildup in the future.

Review 44 (2022-12-02 - Rating: 5)
We had Kyle from Roto Rooter come and fix our plumbing and he was the best! He was efficient and thorough. Professional and friendly. He was genuine about helping us to make sure we don’t have this problem again. I highly recommend Roto rooter because they got someone to our home within 30 minutes of us calling them. Thank you for wonderful service!

Review 45 (2024-01-08 - Rating: 5)
Called them at 9:30 AM on a Sunday morning and by 10:15 Gio was at my door. Gio cleared the sewer and then gave an honest assessment of what I should do going forward. He didnt try to sell me anything I didnt need and was straightforward about what he thought I should do to avoid the issue in the future.

Review 46 (2022-08-16 - Rating: 5)
This was by far the best experience I have had with a plumbing company. They were able to have a technician come to my house within 24 hrs and were on time and prepared. They were patient, professional, and extremely kind. Walked through exactly what was wrong, what needed to be fixed, and the price that was very reasonable. I highly recommend anyone that needs plumbing support to reach out to Roto-Rooter. I will be using them moving forward for any plumbing needs!

Review 47 (2024-01-12 - Rating: 5)
Giovanni was so helpful and thorough! I highly recommend him for your plumbing needs. He was friendly and professional and did a great job resolving our issue!

Review 48 (2023-12-11 - Rating: 5)
Gio was on time very professional, explained things easily and allowed us to see the camera as he searched for issues. He made our unfortunate situation a positive one. Thank Gio and Roto rooter for sending someone so knowledgeable and experienced.

Review 49 (2023-01-15 - Rating: 5)
[Update] Okay, I shared this review thinking no one from Roto-Rooter would care. I was wrong - within 24 hours I received call from their office (that too on Sunday) telling me that theyve refund full amount charged to my card. This gesture really establishes strong trust in Roto rooters customer obsession. I would definitely hire their service if needed. On my part, before writing a review, I should have talked to them, I will keep that in mind going forward.[]So I called them to do regular maintenance for my water heater. Technician came and said it would require a repair. I said It doesnt have any issue just flush it do any regular maintenance you think should be done. So basically technician quoted for repair (even when I said It doesnt have any issue) which I declined to do. He gave rough estimates of replacing with new which off course was not acceptable. Net Net - Technician Never tried to do the job I call for and charge $99 + tax for nothing.

Review 50 (2023-05-02 - Rating: 5)
Joe came by at 10pm to help my partner and I rescue our cat from behind an electric water tank heater. We were really stressed and Joe was able to handle the situation professionally and help us out save the cat and the day. We really appreciate everything Joe was able to help us with and even re-installed the water heater. 100% recommend his service, very kind and friendly with customers and animals alike.

Review 51 (2022-02-26 - Rating: 5)
Three quotes were all nearly the same, so value was neutral.. But Roto-Rooter scheduled me within less than 24 hours, and called to arrive early in the scheduled window. Quickly came up with an estimate and a safety waiver, and came in nearly exactly right. Great job in an older manufactured home that needed a bit of custom installation. Made sure replacement was completely to code with earthquake safety straps and pressure relief tank. Great job!

Review 52 (2024-01-24 - Rating: 5)
Great service from Florin. Came out quickly, figured it out, and made sure the water heater got installed that evening. Even called back later to make sure the pressure was good. 10/10

Review 53 (2022-04-08 - Rating: 4)
The appointment was super easy to set up and they had same week appointments. They actually arrived earlier than I thought they would, which was fantastic. The tech was friendly, knowledgeable and was finished in less than 2 hours. My only negative was that it was so expensive. This was my first time needing a plumber so I didnt realize it was going to cost so much.

Review 54 (2024-02-09 - Rating: 5)
Giovanni and John came to the rescue! Within 1/2 hour they were here and assessing the job, this has been anongoing issue with tree roots clogging the drain in the backyard. They spent a hard hour clearing the drain from the house out over 100’ to the main line. We can now do laundry and shower!!Thank you !!

Review 55 (2022-10-17 - Rating: 5)
Our kitchen sink was backed up and needed it solved quickly. We operate a home baking business from our home, so needing this resolved ASAP was critical for us. Marcus came out first thing in the morning. He was kind, courteous, explained everything clearly and got our issue resolved very quickly! I would recommend Roto-Rooter to anyone needing your plumbing issues resolved!

Review 56 (2023-12-28 - Rating: 5)
So one of my lovely children flushed a marker down the toilet. It meant it was inoperable, so I called up Roto-Rooter. They sent out Florin. He had the marker removed within 20 minutes, and he even fixed the chain thingy for the flusher that Ive just been putting up with. Florin is top-class!

Review 57 (2021-12-08 - Rating: 4)
The service provided by the technician, John (sp?), was great. He was happy and willing to communicate with me by phone as the owner of the rental property where the service was needed, and also provide some education/tips to the tenants in person to help maintain the drain properly. They were able to come the same day of the request and everything was exactly what you would want from a less-than-desirable (and expensive) situation. The problem was solved quickly and I give John 5 stars. The reason I gave 4 stars for the entire service is because of the person who took my call (dispatch). He was laconic, sighed often, and sounded annoyed and/or frustrated. He cut me off frequently (so much so that he didn’t hear the correct spelling of my name and entered it wrong on the ticket) and didn’t answer my questions when I admitted that I didn’t know the difference between hydro and blade options. He just said it was “[my] preference”, even though i told him multiple times I didn’t know the difference. Never once did he say that hydro was more expensive. He continued to sound frustrated. I give that guy 1.5 stars only because he actually did send someone, but I was so irritated that I almost cancelled the service and went with another company… but John compensated for the dispatch person’s shortcomings.

Review 58 (2023-10-07 - Rating: 5)
Our basement drain backed up and partially flooded the basement with sewage (disgusting), and Roto Rooter was able to promptly send out a technician to unblock the drain. Our technician, Gio, was so kind and totally professional, and even gave us advice for longer term maintenance and for working with our homeowners insurance if we wanted to. Gio really helped make a truly unpleasant experience as pleasant and worry-free as possible. Thank you!

Review 59 (2023-07-07 - Rating: 5)
They were able to come out in less than an hour for a drain clog (right before I had guests coming!). Mustafa is very kind and knowledgeable, and left me with an enzyme-based drain cleaner that is much less harsh and works much better than Draino. Excellent service right when I needed it. (Keep in mind that emergency services will not be cheap.)

Review 60 (2022-10-21 - Rating: 5)
Second time we have used roto rooter in last 2 years. Both times were impressed by their service and honesty. This time our project was out of their scope of repairs, but they were courteous, on time, and thoroughly checked to see if they could fix the problem. Roto rooter was also suggested to us for not trying to scam or upsale unnecessary work by a different plumbing company that didnt have the equipment we thought we required for repairs.

Review 61 (2023-06-06 - Rating: 5)
Excavation team was great. Victor Rosas, the field manager, was very patient, kind and considerate. He was very knowledgeable and willing to answer a myriad of questions in a way a lay person could understand.Ricky Pena, who actually did the repair, was also vey patient and kind. He explained things as he went along and didnt seem to mind showing us the mess as he did the repairs.These guys are a great team. I have used Roto-Rooter in the pastand recommend them to any of our friends with plumbing issues of any kind.

Review 62 (2021-04-02 - Rating: 5)
After a pipe under my kitchen sink broke late Thursday evening, I requested an appointment through the website for the the following Friday afternoon, assuming that was the earliest Id be able to be seen. Friday morning, I received a call that a technician would actually be available within the hour, and Wayne was on-site by 10am. He quickly diagnosed the issue, thoroughly explained all the necessary repairs and costs, and answered all my questions. He completed the work within the hour and returned my kitchen to full functionality, with a much improved p-trap setup. I also appreciated the COVID safety protocols he employed, and the customer service agents on the phone were fantastic. Altogether, as wonderful and painless an experience as any unexpected plumbing repair could be...highly recommend!

Review 63 (2022-09-04 - Rating: 4)
The tech did a very good job. Cleaned out our main drain line. The downside was he arrived 2.5 hours late. Not too bad considering it was in the evening on labor day weekend. We have used this company before. Always fixed our issues.

Review 64 (2023-12-19 - Rating: 5)
A technician was on site within an hour of my phone call. Gio was friendly and knowledgeable! I appreciated that he wore booties in the house to keep from tracking in dirt.

Review 65 (2022-08-02 - Rating: 5)
Alex came to my home earlier Sunday morning to address sewage under my home. He had a clean up crew come out as quickly as possible to clean up the mess in my crawlspace. Due to scheduling, they were not out until the next day but that was well communicated. There was also great communication between the teams and Alex was able to return with Chris to begin repairs right after the clean up crew finished.Alex and Chris were able to identify the cause of the issue, show their findings and quote their work within an hour of ariving. They were then able to do the quoted work the same day to get my house back up and running. They provided great customer service and Im more than happy with the work the provided.

Review 66 (2023-09-09 - Rating: 5)
I was in trouble and needed help. Roto Rooter was exceptional. Kenny arrived within the hour and started working the problem. Instead of one big problem it was a bunch of little ones that would have grown to a HUGE problem. He chased down and fixed every one. Thank you! Thank you! Thank you! Kenny was EXCEPTIONAL.

Review 67 (2022-03-08 - Rating: 5)
Bryan with Roto-Rooter is wonderful. He showed up during the designated time to diagnose the issue with our natural gas water heater. Unfortunately for us, replacement was indicated. We were able to work with Bryan right then and there to schedule the follow-up service date to replace the water heater. Replacement was performed at that time with everything working great. Bryan also worked with us to provide all the necessary information we needed to file the supporting documents with our Home Warranty service. Highly recommend!

Review 68 (2022-11-17 - Rating: 5)
Sewer overflow in laundry room & burbling in slow-draining toilet & tub. Inspection showed clog outside near house back corner. Gio is super professional and efficient at trying to get everything done in one day as I only have one toilet. I really appreciate all his efforts & all the steps required to get this permitted & done well quickly. Id like to especially commend Tyson for his fast and very careful work that made the finished project look like it did before they started (except for a deck portion that had to be removed for access, which Im responsible for).

Review 69 (2022-08-26 - Rating: 5)
Roto Rooter is not cheap but they show up on time, service a rural area like ours without complaint or delay, and do the work right. Our plumber Doc went out of his way to give us exactly what we wanted and needed but was equally upfront about the expense. We appreciate both the excellent work and the clear communication.

Review 70 (2022-09-26 - Rating: 5)
I was extremely happy with the service I received from Roto-Rooter. The response time was excellent. Crescen and Isaiah were friendly and immediately put me at ease that my problem would be taken care of. Crescen was extremely knowledgeable and explained in detail what the problem was, how to repair and with great patience worked with my home warranty company to get the approvals needed for me to get reimbursed. Jason was kind and was a great help in cleaning out the area to expose the septic tank before Crescens arrival. I knew throughout the whole experience that I was in good hands. I intend to give all my future plumbing business to Roto-Rooter as the customer service I received was above and beyond what other companies are willing to do. Thank you!!

Review 71 (2024-11-26 - Rating: 5)
Roto-Rooter offered to come earlier and came right on time. The plumber offered us many solutions and was able to fix our issue quickly and efficiently. They also had a $75 off deal if you donated canned food. Would recommend.

Review 72 (2024-01-05 - Rating: 5)
The tech, Dominic was excellent! In less than 20 minutes he solved the problem. If I ever have another issue I’m calling him.Highly recommend.Vince

Review 73 (2024-01-05 - Rating: 5)
Service was very prompt and efficient. Very professional. Gio did a great job explaining everything and making sure that all eventualities were covered. Would strongly recommend for anyone needing help with a plumbing issue.

Review 74 (2022-10-30 - Rating: 5)
The technician, Kyle, took his time and was extremely thorough in how to resolve my clogged toilet. He provided me a complete overview of each repair, cost, and available guarantee for the services.Kyle took the necessary troubleshooting steps to rule out specific issues, which would have resulted in costly unnecessary repairs.He was very professional, respected my home, and even tolerated my parking pup. You can tell that Kyle has a good heart and genuinely cares about resolving plumbing issues for his customers!Thank Kyle & Roto RooterTha

Review 75 (2018-06-02 - Rating: 5)
I called them on June 1st for my clogged drain and the service technician Sam came to my house the next day morning. He is very nice and fixed my issue efficiently. He checked everything and cleaned up before he left. He also told me how to maintain the pipe.This is the first time I called a drain service so I do not know whether the price is good or not. But in all the service itself is good and worth five star.

Review 76 (2022-04-06 - Rating: 5)
The guys were considerate, thoughtful, helpful, in the aid of our needs. Kenny took the time to explain what he was going to do each step of the way and did a follow up after the job was completed. The camera tech man whose name I forget but it started with an M. He told us what was needed and that they would do the sewer line repair in stages. He gave us options. I missed his call in the late afternoon, and I will have to get back with tomorrow. Thank you both., you are an excellent team.

Review 77 (2022-08-01 - Rating: 5)
Jesse showed up within an hour of our call. He was knowledgeable about our issues and offered several excellent suggestions going forward. He was thorough and went the extra mile to check out an additional area of concern. Jesse emphasized repeatedly his willingness to return if we have any further problems. He was very conscientious about leaving his work area tidy and clean. And he could not have been more friendly.

Review 78 (2022-10-13 - Rating: 5)
We made an appointment on Sunday night, and Gio showed up Monday morning. He got our sewer line unclogged, and then coordinated with the city and a different plumbing team to make numerous repairs to our 100+ year old house.I honestly dont know how we could have navigated all the issues without his help. Highly recommended!

Review 79 (2018-10-15 - Rating: 5)
Roto-Rooter was incredibly responsive and helpful with our clogged sewer line. I submitted an online appointment request at 8:00 am and a plumber showed up on time at noon the same day. Giovanni was thorough in his service and fixed the problem. He also offered several options to resolve the problem for the long term, which I appreciated because I was sure what was involved. I would highly recommend them for the rapid response, professionalism, and knowledgeable plumbers.

Review 80 (2019-12-30 - Rating: 4)
The plumber that came was great and he did a good job. We were given a window of 10-2 and I had to call at 2:40 because I hadnt heard from them. He came about 45 minutes later, so that definitely wasnt in the window. Lucky for me, I didnt really have plans that day so it turned out fine. I do think theyre a bit expensive, but I wanted someone on a Sunday so I know I paid for the convenience of that. I was VERY happy that they came out the day after I called and took care of my issue.

Review 81 (2021-08-30 - Rating: 5)
We had a leak from our kitchen sink pipe into our crawl space. The smell was AWFUL and we were worried about water damage. Roto Rooter came out the same day and the pipe was fixed and they did an amazing job with the clean up. They also worked with our insurance company directly to get services covered. We appreciate their professionalism and prompt service. I cant recommend them highly enough and will certainly use their services in the future, if needed!

Review 82 (2021-08-31 - Rating: 5)
With a semi-clogged kitchen drain, I went online and liked the positive reviews for Roto-Rooter. I was able to fill out a request for service for the next day, at a time between 8a and 12Noon. The quick response said they’d text me 30 minutes before arrival, which they did. Sam showed up, masked, and we discussed the problem while outside near the drain clean-out. He provided information about possible causes, length of time to repair, and the price, which I signed. 30 minutes later, the work was done. I used the online $75 off coupon, a winner. I highly recommend Roto-Rooter.

Review 83 (2022-01-21 - Rating: 4)
I am writing this at the request of the service provider. The person who came to my residence was Blake. His arrival was prompt, he ascertained quickly that the problem was a clogged line about 90 feet out toward the sewer. He had to help move boxes out of the aisle to bring his equipment into the house to the main bathroom. He also helped put them back afterward, and did helpful adjustments to the inside of the toilet tank to enable it to work better. His disposition the whole time he was there was oriented to helping, and to providing service and answers to questions. My only reservation has nothing to do with him personally. It has to do with demands of overhead at Rotor Rooter. In any case, this service call was very expensive, and aside from meeting Blake I wish I had taken more time to research ratings of competitors. At this point, I have identified several possibilities as retrospectives and for future reference. If Rotor Rooter would prefer not to post this, I would understand. I have not received information from them or discussed with them at any time before, during, or after this service call regarding the cost of service.

Review 84 (2023-02-28 - Rating: 5)
Simba was excellent and informed us of everything he was doing each step of the way! Very friendly, helpful, and cleaned up after he finished the job. I appreciate the price transparency and he also gave us tips for maintenance and how to save money in the future! I would definitely use Roto Rooter again and Simba is definitely the guy to request.

Review 85 (2023-12-12 - Rating: 5)
Gio was amazingly efficient and generously showed and explained tome all that he was doing. Would definitely recommend but hope he doesn’t need to come back to my house too soon🤪.

Review 86 (2018-08-15 - Rating: 5)
All too often, customers only complain about service - rarely to they applaud outstanding service. Id like to to tell everyone that we absolutely compliment Rotor-Rooter on the service we experience. As an apartment complex owner, we have had to use Rotor-Rooters service several times over the years. Their response time and professional service talents have always been unbeatable. Most recently, we needed assistance with a clogged drain and contacted Rooter-Rooter. They had a service specialist respond within an hour and the drain was repaired within 30 minutes. The professional service we received from Specialist Bryan Anderson was exemplary. His extensive experience made the difference. We applaud you Rotor-Rooter, you continue to impress us and can count on our business for many years to come.

Review 87 (2022-07-22 - Rating: 5)
Bryon customer service was excellent, he was a shining example of excellent customer service.Bryon was on time, he explained every detail of my sump pump piping and cost.I wont hesitate to call Roto-Rooter again whenever I have plumbing issues.This company is as old as me and through the years Ive always been able to count on professional customer service.Thank you.Smiths

Review 88 (2022-04-09 - Rating: 5)
Steve and Clayton were both so professional and helpful. We were very lucky to have them available quickly. They were able to detect the issue and solve the problem. Also, they gave us information about the current condition of our pipes and the options we had for fixing. I really appreciated their expertise and professional, friendly approach.

Review 89 (2019-01-03 - Rating: 5)
We had our main sewer clogged and needed someone to fix asap before it led to major repairs, RotoRooter was there to the rescue. They arrived the following day and their technician Giovanni was very prompt and professional. He arrived at the site and was able to diagnose the problem and resolve it in just less than an hr or so. He was very knowledgeable and explained how and what led to the problem and the path to take to resolve the issue. I am very impressed with their service and will definitely recommend it anyone who has plumbing or drain issue and need prompt service.

Review 90 (2024-01-15 - Rating: 5)
Dominic went the extra mile to make sure our drain was unclogged successfully and that everything worked as it should before department. Kept a clean work area and was pleasant to be around

Review 91 (2023-07-19 - Rating: 5)
These guys were quick and responsive. Gio cleared the line and took a video so I could see what was going on in my sewer line. He then provided some options for future service. He was fantastic and I would highly recommend his services.

Review 92 (2018-12-02 - Rating: 5)
Called Roto-rooted after trying everything possible to clear my clogged kitchen sink. Scott T. showed up on time and was super friendly and knowledgeable. He quickly assessed the situation and went to work, explaining everything he was doing step by step and offering advised on how to help avoid future issues, which I really appreciated. In no time at all, Scott had the clog cleared and everything back together and working great! Scott was very professional and did an awesome job! Overall a great experience and would definitely recommend.

Review 93 (2022-07-14 - Rating: 5)
Second time I used Roto Rooter in the last year. Another good experience. Not the cheapest but good work, pleasant to work with and knowledgeable. On time professional and use them again. Would recommend. Both times the plumbers they sent were very good to work with.

Review 94 (2021-08-07 - Rating: 5)
I called on Thursday to report problems. The technician Joe came the next morning. He gave great advice and came back when I couldnt get help with my warranty service. He worked beyond his contract day to make sure I went into the weekend with hot water. I am so appreciative of his work ethic and commitment to making sure I had water over the weekend. I highly recommend this company but more than that I highly recommend Joe! Hes the best!

Review 95 (2022-01-21 - Rating: 5)
I called thinking Id get an appointment in a week or so and was so surprised to be able to have someone come out that afternoon. Cole arrived on time and was very professional and knowledgeable. He cleaned out the line from my clothes washer to main sewer line. He had to clean it out a few times, and did not leave until he verified that it was clear. He stayed until he got the job done, and left the laundry room in better condition than when he came. Thank you Cole!

Review 96 (2022-05-10 - Rating: 5)
Marcus was the best - knowledgeable, friendly and professional. He was behind schedule due to heavy traffic and called ahead to inform us of the delay and when to expect him. A complex clog in the drain line took considerable time to troubleshoot and then correct but Marcus stuck to it and corrected the issue. He went through the effort of going into the crawlspace to see the complexity of the drain lines and then revised the plan to clear the clog. He gave us his card to call him if there was still an issue and arranged for the camera crew to show up today to verify a clean drain line.

Review 97 (2022-10-24 - Rating: 5)
Quick professional help to fix a leak under my kitchen sink. Very quick, reasonable cost, and the technician provided me a ton of tips and education on the issue which was great as a first time homebuyer this is all new to me! Will definitely use Roto Rooters again for any future plumbing needs.

Review 98 (2022-01-10 - Rating: 5)
Had a toilet/shower back up on a Saturday evening. They said they could send someone out that night between 6-10pm. No one came. This was okay with us. The next morning Joey from RR came. He was great. Unclogged our drain quickly and was very polite and hard working. Highly recommend RR and Joey.

Review 99 (2018-11-22 - Rating: 5)
Extraordinarily pleased with my experience with Roto-Rooter. They were able to come out within an hour of my calling, the technician was very good and nice, and their price was about half of what previous plumbing companies that had performed the same service before had charged. This was in the day before Thanksgiving and 3 other companies didn’t even answer their phones.They are also coming out to do a scope of my pipes for free to provide a better picture of the health of my sewer system. The other company I had used in the past wanted to charge close to $1000 for this service.I would highly recommend them!!

Review 100 (2018-04-04 - Rating: 5)
I had an issue at my home, called Roto-Rooter, and was able to have them come out to fix the issue promptly. The tech they sent was knowledgeable and helped explain all the work being done. The price was fair and I would recommend these guys again. They were professional and got the job done right the first time.

Review 101 (2022-06-04 - Rating: 5)
My problem was that water from washing machine did not drain smoothly, creating a big paddle of water in the laundry room. For the past months, I had to stand and watch while running the washer so that when the machine switched from washing to rinse, I could stop and restart repeatedly to avoid the overflow of water from standing drain pipe.My appointment was supposed to be from noon but the roto rooter guy came a hour earlier, which was ok with me since I was at home at the time.The guy did some work with industrial sized power-operated snake and told me that it should be fine. We wanted run the machine to test out but he did not want to wait for another 20 minutes and so he left. After he left, because he was so confident, I ran the machine with lots of water… well. Disaster!!! I was so convinced by him that I let the machine run alone by itself! The result was … flood, FLOOD all over the floor.I called him right away and he said he would come back next morning.Well, he came … like 7:30 am.He did again some work with the snake, but this time, he really spent and thought and worked on several pipes connected to the washer pipe, any one of which could possible hide the clog. Then, the work was completed and the problem was resolved.After his work, he took some time to explain what might have been happening to cause the overflow.Ever since then, I can run the machine confidently without my supervision!In the end, it worked out beautifully. The roto guy was very professional and worked out the problem for us until it was resolved. I am very grateful.This work costed roughly $600. Initially I thought it was expensive for just running the snake machine for a hour. But he came back next day and took care of it.. so was it worth it?I wish that the problem was resolved at his first visit.I wish that he was a bit more patient at the first time around to see to it all the way to the end.Overall, great experience and I certainly I appreciated the roto guy’s work. Thank you

Review 102 (2021-09-10 - Rating: 5)
The technician that we had show up to help our early learning center was one of the most professional and helpful people that I have had come to our center. He was dispatched after hours and made over an hour drive to come help us out. It turned into a bigger job than expected, butJD #2831was on time and very good at communicating what he was doing while working on our sewer lines. He had several suggestions for a more permanent fix to help ensure that our classrooms will remain open.

Review 103 (2022-11-11 - Rating: 5)
Big Bill was amazing character! Very professional, on time and explained everything that was wrong. He fixed everything quickly and shared some valuable tips on how to better take care of our sewer system. All around A+ service!

Review 104 (2021-12-28 - Rating: 5)
Ali review the issue happening with my water heater. Give me different options and come out on Christmas day and come back on Monday to install water heater for me. He wait to make sure I was satisfied with the water and even leaved his contact information so that I reach out to him if something else comes up with it. But only leaved after I was satisfied with my new water heater. He was extremely professional and made sure he took his time explaining everything to me.

Review 105 (2024-02-11 - Rating: 5)
Sewer problem was solved in less than two hours after I made the call to Roto Rooter. Nathan and Gio explained the situation and solved the issue. Price was exactly what I was quoted.

Review 106 (2019-12-19 - Rating: 5)
Ben came promptly, and consulted about my concerns and problem. He was excellent in every way-very polite-very concerned and very helpful. He cleared our lines in rapid time, and gave us pointers on how to keep them clear. It was a wonderful experience, and we would have him come to us anytime if we have anymore plumbing issues. He is a great representative of your company.

Review 107 (2022-07-05 - Rating: 5)
Worked with Kyle and Isiah on the 4th of July for an emergency plumbing issue. They came out immediately, worked with me and walked me through every step of the process so I understood all with a smile on their faces. They were 100% professional, transparent and upfront, and just good people altogether. Highly recommend!

Review 108 (2019-12-15 - Rating: 5)
Hot water tank was leaking all over. Root-Rooter came out and promptly accessed the situation. John #1721, , our technician, went and got all material needed. Fixed with no problem. He cleaned everything up, explained what he did and what to expect. He was great to work with. Would definitely recommend him and would call him again if needed. Very happy with Roto-Rooter

Review 109 (2021-12-06 - Rating: 5)
Really pleased with the service we had this past weekend from Bryan and Roto Rooter. He quickly diagnosed the problem, put together a reasonable quote, and did so in a helpful and professional manner. Unfortunately the parts he needed required him to go pick them up, but he did so and still finished the job all on a Saturday. Really appreciate him being there to fix our leaky water main.

Review 110 (2021-06-23 - Rating: 5)
Before calling Roto-Rooter, we were strung along for three weeks by another plumbing place to get our tenants water heater replaced.When we called them, we managed to get an inspection on the same day! The technician (Sergey) called that day and explained the situation, and what work needed to be done (it was a two person job due to the way the heater was set up).He was very responsive to calls and texts, and booked a whole-day block of work for two business days after the inspection.Overall a very positive experience with the company, as well as Sergey personally. Would definitely recommend them to others.

Review 111 (2021-01-29 - Rating: 5)
Drew was very professional, prompt and knowledgeable. He wore a face covering and shoe coverings the entire job and was super friendly and easy to talk to. He got the job done very well and the faucet looks great! Would definitely want Drew to handle my plumbing needs again in the future.

Review 112 (2020-01-16 - Rating: 5)
Roto Rooter provided me an excellent and quick service. My hot water went off in the morning. I called and was scheduled for a visit by technician in 4 hours. Not to mention there was snow storm that time and roads were not good... Still they managed to send the technician who fixed my heater quickly...A little pricey but very dependable service. Worth every penny.

Review 113 (2022-01-12 - Rating: 5)
Our hot water heater needed urgent replacement after a blown tank and severely outdated pipes. Scott C from Roto Rooter came to our house and was very professional and you could tell right away he takes pride in his work and doing a high quality job. He wants it done the right way. Our fix wasn’t easy, but Scott was transparent with us throughout the repair and explained everything he’d be doing to bring our heating system up to par. Scott was even gracious enough to work into the evening hours to get the job done. I’d recommend Roto Rooter for anyone in need of a hot water heater repair, install or complete overhaul (like us). A huge thank you to Scott for his work.

Review 114 (2023-12-28 - Rating: 5)
Gio is a superstar! He provides excellent customer service and great communication. We appreciate his work ethic and commitment to quality work.

Review 115 (2023-10-29 - Rating: 5)
My sink was clogged for days - I tried and tired home remedies but when those all proved not strong enough for the job I called roto rooter. They fixed it!! Quick and same day too!

Review 116 (2022-07-23 - Rating: 5)
I called on a Sunday thinking I would schedule for Monday. They came out within 2 hours of my call and fixed my toilet. The price was fair and the plumber was so kind and knowledgeable. I would definitely recommend this company.

Review 117 (2022-05-26 - Rating: 5)
We recently had several of our drains that were blocked and the Roto crew worked diligently to clear our facility. J.D 2831 and Diego 4755 were very knowledgeable technicians. They went out of their way to pick up a special camera that was not normally on their truck and that was before they even showed up here. We have multiple drains and multiple areas that needed attention and they cleared them all. thanks

Review 118 (2021-07-19 - Rating: 5)
I am so happy with my experience. People scare me with horror stories on plumbers and companies but I needed help. I was able to make the appointment online in like one minute and I got the text letting me know they were on their way. Upon arrival, Farnood, I believe his name is, was very clear on what they would do, what the cost would be, what would happen if they couldn’t fix it and was all around great! He was able to fix the situation and let me know the reason why it happened. Overall communication was great and the price was worth it. I can’t thank him enough.

Review 119 (2020-10-05 - Rating: 5)
We had an issue with our French drains (annoying) and called for emergency help as the water filled our garage. When JD came he thoroughly look at everything gave us an amount and noticed that we were unsure. He gave us his card so we could talk and decide what we wanted to do. After talking we called back. He came out the next day and got to work. He was super knowledgeable, kind, and willing to conquer the issue! I would recommend Rotor Rooter for sure and I can recommend a person there is would for sure be JD tech 2831!

Review 120 (2019-11-05 - Rating: 5)
We live in an old home and our pipes probably hadn’t been cleared in over 50 years. Sewage began backing up into our tub so we needed to call someone to help ASAP. Our technician, Paul (#1323) saved the day. He was knowledgeable, friendly, and incredibly helpful. He was able to solve all of our problems. We were very pleased with our service and will happily recommend using Roto Rooter to our friends. Thanks again, Paul!

Review 121 (2021-01-21 - Rating: 5)
I had Drew Everett as my Service Technician. He was very professional. He explained to me every step of the way the services he was providing and cost. He did not do any service without letting me know before hand. After completion of the services he showed me exactly what was wrong and recommended services I needed. He was great!! I will be calling on him again for maintenance ro my water heater.

Review 122 (2021-04-28 - Rating: 5)
Mr Curt did a fantastic job! He replaced old valves and installed our new dishwasher flawlessly (one that the store couldn’t install even when we paid for services). He was very pleasant and professional. Thank you so much for helping us!!

Review 123 (2019-12-02 - Rating: 5)
No one else was able to come out and replace my leaking water heater. The tech (John Miller) showed up less than 2 hours after I made the initial call and had a brand new water heater installed in less than an hour. He was very professional from begining to the end. I recommend giving them a call first. Their price was the same as the first 2 estimates I received on the phone but they were the only one able to come out the same morning. Great Job.

Review 124 (2023-07-15 - Rating: 5)
Our technician, Gio was amazing. He explained everything so that we could understand and made recommendations for the future. Overall a great experience.

Review 125 (2022-11-02 - Rating: 5)
The service provided by Roto Rooter was great uncloging our sewer line. Bill the technician was on time, very curious & knowledgeable..Job was completed in a timely manner. Ive used Roto Rooter in the past and highly recommend them for all your plumbing needs..thank you

Review 126 (2020-01-15 - Rating: 5)
Few things are worse than discovering that your hot water heating is failing. Im impressed that Roto-Rooter was able to send Tim out the same day. Tim was able to fix the leak quickly and gave me some good advice about the water heater. He definitely knows what hes talking about. The service isnt cheap, but you usually get what you pay for, so Im happy.

Review 127 (2021-10-28 - Rating: 5)
My technician was Fred 4728. He was professional and personable. He was also very patient with me when I peppered him with lots of questions. Im happy with the work he did, and Ill definitely call Roto-Rooter again should I need plumbing work in the future. BTW: The couple of times I needed to call the office, a real human being actually answered the phone rather than an answering machine, which was all I got from other plumbers I had called. That fact alone is reason enough to give Roto-Rooter high praise!

Review 128 (2023-01-25 - Rating: 5)
I called Roto-Rooter for a kitchen faucet replacement and leak repair. Scott, the technician, was very upfront about costs and options, and completed the installation and repair very quickly. The workmanship was excellent.

Review 129 (2019-12-04 - Rating: 5)
We had a leaky tub spout that had been spitting out hot water for about two months. I found RotoRooter online through Google and had a professional, Doc, out within two days of my requested appointment. The people on the phone were always so courteous and called to let me know when he was on his way. Doc was great--he told me exactly what the problem was and what it would take to fix it. We did the service immediately and he was so fast! Now weve got a nice quiet tub. Will 100% be using them again for our plumbing needs.

Review 130 (2018-05-07 - Rating: 5)
Giovanni was very professional & prompt! He arrived early, answered my questions and explained to me everything he was going to do. He showed me the video of my sewer so that I could visualize the problem. I am very happy with his service and Roto Rooter. Their prices are reasonable & they tell you upfront how much it will cost (not do the job then add additional charges/fees like some companies). All in all I would recommend Giovanni & Roto Rooter to all my friends.

Review 131 (2016-11-15 - Rating: 5)
When what should have been a simple do-it-yourself job turned up beyond my capabilities after checking several nearby firms, I called Roto-Rooter. I was pleasantly surprised when I was told that someone would be available within just a few hours. Plus I was told that I would receive a cost estimate, and if I did not decide on Roto-Rooter there would be no charge. The repair person (whose name cannot recall nor can I decipher his name on the receipt) arrived within two hours of our call. In order for him to fix the problem it was necessary to move furniture, cut a hole in a wall, replace the faucet, install a panel to cover the wall hole, and check to make sure everything was working properly with no leaks.Without the prompt service we would have been without water. So getting the repair underway within three hours of my call was great.

Review 132 (2023-07-07 - Rating: 5)
Thoroughly impressed with Colin, our Roto-Rooter rep. He arrived swiftly, was professional, knowledgeable, personable & took care of our issue promptly.

Review 133 (2017-09-20 - Rating: 5)
The first thing I greatly appreciated when I made the call to Roto-Rooter was that they didnt give me a quote just for sending a technician out. Every other plumbing company did. The woman over the phone gave excellent customer service and let me know that I wouldnt be quoted until the technician arrived and knew the problem.Rich was the plumber that came to our home. He was really cool! My sister made jokes with him immediately as he walked through the doors and he joked right back (gotta love a sense of humor)! He quoted us $209 once he realized the problem. Turns out our toilet just needed to be snaked. The freshener that we leave hanging on the inside of the toilet had gotten stuck in the drain, blocking the water from being able to flush smoothly. It took him less than 10 minutes to fix our toilet.Overall were pleased with the service Roto-Rooter provided. For us its a simple reminder that even the smallest things like being able to flush a toilet nicely shouldnt be taken for granted. Thank you for coming to our rescue Rich!!!

Review 134 (2017-09-25 - Rating: 5)
I couldnt believe it! My kitchen sink sprung a leak late in the evening.They were out here in 15 minutes and it was 10:00PM!The plumber was so knowlegable and had it fixed in no time. He was a pleasant and very polite man.I am recommending Roto-Rooter to all my friends and neighbors!Thanks so much for our prompt and professional service!

Review 135 (2017-01-17 - Rating: 5)
I had a faucet that leaked. I called Roto-Rooter hoping it would cost a arm and leg to get repaired. The lady who answered the phone was friendly and sent an email reminder of the time of when to expect the plumber. My repair man had become available hours before he was expected so the office gave me a call to see if he could come early, I said YES! When Rick and Chris arrived they were friendly fast and courteous. My home is over a hundred years old and Rick was very knowledgeable about older homes with original plumbing. It seamed like the guys had just begun when they announced they were finished. The cost was fair especially with the 50.00 off coupon I found on their site. We discussed future project with Rick, he left his card. We will be calling again for our other projects. Thanks Rick and Chris!Bill and Bonnie

Review 136 (2014-12-01 - Rating: 4)
Roto Rooter was able to come out and fix our laundry line blockage the next day (a Sunday, no less), and were even able to arrive earlier than originally scheduled. The work was done quickly and professionally.However, the cost was nearly double what I anticipated. Since we didnt get a quote over the phone prior to the technician arriving, I felt stuck paying whatever the technician put on the bill, or be stuck waiting for another day or two.

Review 137 (2016-07-02 - Rating: 5)
Roto-Rooter was excellent! Giovanni came by on time, was very helpful and descriptive on what the problem was and how he was going to fix it. He worked quickly and thoroughly and gave me a run down of what the issues were. Id definitely repeat business with them. Great job Giovanni!

Review 138 (2018-09-17 - Rating: 5)
I cant say enough great things about this company! We needed to have a plumber come out last minute to fix some pipes and valves for our bathrooms and we had Drew come out and he was wonderful. He not only fixed our problem but also explained the steps which we really appreciate. Drew also wasnt able to come to our house until about 6pm and with a long project in front of him, he was still very friendly and happy to get the job done correctly. He was at our house until about 10pm and never once rushed through something since it was late. He made sure everything was done correctly; even if that did mean a long night and 2 different trips to get parts. I would 100% recommend using them and ask for Drew if you can!

Review 139 (2023-12-08 - Rating: 5)
Gio did an amazing job for us. He spent at least 3 hours working through our blockage. Such a relief. Thank you!

Review 140 (2017-02-22 - Rating: 4)
Our service from RotoRooter was rather protracted. First, a guy came out within a couple of hours of my call on a Saturday evening. Great! He was not able to ascertain why nothing in our bathrooms was draining, so he recommended having a guy come in with a camera snake. He called it in and told us the camera guy would be there between 8 and noon on Sunday. Great! The guy didnt show up until about 2:30 and Im not going to ding him for that because Im sure theres a pretty small crew working on Sundays. He found that our sewer line was totally clogged and recommended having it flushed out. Great! Monday I called to set it up and the soonest someone could come out was Wednesday. Not so great...especially since wed been left with instructions to minimize water usage. No dish washing, no laundry, very short showers and drought rules for flushing the toilet. It was a pretty uncomfortable way to live and I wish we had been given a higher priority. However, the guy who flushed our line showed up during the window of time and did a great job. Id give the whole experience 5 stars if it werent for that wait.

Review 141 (2018-11-02 - Rating: 5)
Was very pleased with the service I received. They got someone out the same morning I called, which was great since I really needed to do dishes. :) I was given the time frame for the techs visit, and when it was an hour before the end of that time, I received a call to let me know that I wasnt forgotten and the tech was just finishing another call. When he arrived, the tech was courteous, professional and helpful. Id recommend their service.

Review 142 (2019-01-11 - Rating: 5)
We used Rotor Rooters and they helped us fix our water main blockage as soon as they could! Turns out there was still a leak the next day, so they came back again and a different technician helped us with the same issue. The management team was very considerate in that the testing was not fully completed to ensure the root cause analysis of the problem in the first place was solved, so they gave us an adjustment on our service and free camera inspection as well as guarantee. Thanks to them, they helped us get us out of our leakage right away! Thanks Rotor Rooter!

Review 143 (2018-04-10 - Rating: 5)
I have never received such OUTSTANDING service. Miles was professional from the beginning of our appointment and when I had questions he was incredibly honest even though the outcome was out of my price range. However because of his honesty we decided to have him completely replace our sub-pump.He had a new employee with him that day and I strongly believe with Miles’ strong leadership the new hire will be well established in his position to where he too will be able to represent your company well.Thank you for hiring Miles, because of him we will not only tell our friends and family but continue our services with you.Sincerely,Josie S.

Review 144 (2022-05-04 - Rating: 5)
Great same day service. The tech Curt was professional and friendly. Actually came back twice today because I turned him down the first time. Not cheap but nothing is today. Well worth it for me. Would definitely use them again

Review 145 (2022-01-18 - Rating: 5)
Our hot water heater was 22 years old and got a pin hole leak in the cold intake pipe. They came out on Friday and replaced the intake pipe but since the unit was over 20 years, we decided to have the whole thing replaced. They scheduled the replacement for Monday and didnt charge for the repair since it would be a part of the whole replacement anyways. The technician was very nice and completed the install quickly and efficiently.

Review 146 (2022-04-12 - Rating: 5)
I dont remember why I called Roto Rooter the first job I needed them to do but it must have been good service, knowledgeable, trustworthy and fair pricing because I called them again for a water heater replacement this time. Same story. Ill keep calling them as needed!

Review 147 (2019-11-12 - Rating: 5)
I ordered Roto-Rooters service online at around midnight and they sent me Sam at around 9:30 AM. He spent quite a bit of time unclogging line and replaced piping under kitchen sink as well as garbage disposal. Price was very reasonable and job was done well! I highly recommend them and ask for Sam, great guy! Thank you, Roto-Rooter!!!

Review 148 (2017-01-30 - Rating: 4)
Our service provider was cool and personable. His work was quick and clean. Customer service dispatch was quick to move on to other customers; we waited three hours for the plumber but missed an unexpected call from dispatch, which meant waiting another day before another plumber was available.

Review 149 (2018-12-05 - Rating: 5)
Giovanni showed up semi-earlier than the scheduled time which was great. We were both surprised at how long the job took however he stated he wouldnt leave without the job being resolved. My family and I definitely appreciated the fact that there was not a weekend job charge.Gio definitely got to the bottom off the job and made sure I was completely aware of what the issue was and the possible future maintenance that would be required (sewage pipe replacement).

Review 150 (2017-12-24 - Rating: 5)
December 22 had a back up in our bathroom plumbing, Roto-Rooter was called and we had an appointment set up for early morning. it seems that this was a very busy week for the plumbing business. Shortly after setting up the appointment we received a call asking if we could have the appointment bumped up! Yeah of course. Erfann was our service technician, he was so polite and very professional and very helpful. He explained what he was doing and why, He was Fantastic. He fixed the problem !!!!!! You now have Happy customers, and we will not hesitate to call Roto-Rooter if needed in the future.

Review 151 (2016-11-29 - Rating: 4)
Roto-rooter was the only plumber in the city who was able to send someone out same-day. The technician, Chhaylee, arrived right on time, and spent some time explaining what was wrong and why our basement was flooding. He was very patient and good natured, and answered all of our questions. He worked quickly, was very communicative, and cleaned everything up when he left. Would definitely recommend him in the future! The service was a little expensive, but otherwise we are satisfied with our experience.

Review 152 (2023-07-23 - Rating: 5)
Took less than a day to get it scheduled they showed up early in the timeframe given and they worked quickly and efficiently. They even let me keep the video taken of the pipes that will be helpful with any future issues or fixes.

Review 153 (2023-09-12 - Rating: 5)
Roto-rooter saved the day and resolved our plumbing emergency in no time. Seth was professional and informative throughout the visit. Thanks Seth!