Fox Plumbing, Heating & Cooling (now a Gene Johnson company)

Located in Seattle, Washington

Address: 7501 2nd Ave S, Seattle, WA 98108, United States

Phone: +1 206-654-4990

Rating: 4.8

Services

Online estimates
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-15 - Rating: 5)
We needed to contact a plumber in a hurry as our water heater failed and leaked water all over our lower level. As it is a busy time of year - the first appointment wasnt available until 4 days from the time of incident. After communicating with the sales person our situation, they were able to work with a technician who was able to work a bit longer over the weekend to assist us in getting our heater replaced in a more timely manner. Pavel Murashev was our technician and he arrived promptly and was extremely professional the entire time. He was able to save us some money, based upon our ultimate needs and future requirements. Within a few hours, we were completely back up with hot water, with a system that was far superior than what we had previously, and a guarantee for 10 years. In addition, Pavel showed us how to use the system and perform homeowner maintenance on the unit to help prolong the life of the water heater. He left the space clean and was pleasant to work with. It was an excellent experience and one that I would recommend to anyone - urgently or even scheduled maintenance.

Review 2 (2024-12-22 - Rating: 5)
I needed a new boiler and a hot water heater for a 110-year-old house. Chad Hendrix from Gene Johnson was very professional, knowledgeable, agreeable and efficient, and I cannot recommend him highly enough. He thoroughly explained the system he was installing. This project took over a week of full-time work and he made an especial point to always tell me when he would arrive and to give a run-down of the work he’d done at the end of each day. Chad truly loves his job. And when your job is his job, it’s a win/win.

Review 3 (2024-12-19 - Rating: 5)
I recently had an issue with my water heater that wasn’t working when the thermostat was turned on. I contacted Gene Johnson Plumbing & Heating, and their technician, Alex Panteeleeff, came to the rescue. Alex was not only incredibly professional but also extremely kind and patient throughout the entire process.This wasn’t a straightforward fix—Alex encountered several challenges while diagnosing the issue. However, he remained diligent, methodically investigating the root cause. What impressed me most was his attention to detail and proactive approach. Not only did he resolve the immediate problem, but he also identified and fixed potential issues that could have caused trouble in the future.Alex spent a significant amount of time ensuring everything was functioning perfectly before he left. It was clear he truly cared about the quality of his work and my satisfaction as a customer. Thanks to his expertise and thoroughness, my water heater is now working better than ever.I highly recommend Gene Johnson Plumbing & Heating for their outstanding service, and I can’t thank Alex enough for going above and beyond. If you’re looking for skilled professionals who genuinely care, this is the team to call!

Review 4 (2024-12-30 - Rating: 5)
Ferris is both personable and knowledgeable about his job. He has helped us multiple times in the last few days. I recommend him strongly. We ask for him by name now because we so trust his work!Another great job! Pavel did an excellent job and clearly explained what needed to happen to resolve a water leak in our house. Thanks for helping us!

Review 5 (2024-12-28 - Rating: 5)
When I noticed signs that my gas Hot Water Tank might be failing 2 days before Christmas, I called BelRed Plumbing and Heating. They were able to give me an appointment within a couple of days after Christmas. Daniel Fadzl was the plumber sent to do the replacement. Communication for the project was excellent. Daniel arrived on time, was professional, knowledgeable, and friendly... a great combination for a project that took all day. I wouldnt hesitate to recommend the company and Daniel in particular!

Review 6 (2025-01-06 - Rating: 5)
Gene Johnsons office support was perfect. They provided clear information about when the technician would arrive. The technicial, PS C Hendrix quickly assessed, and understood, my aging radiant heating system and the troubles I was having. PS C Hendrix gave me recommendations of required current work, and recommended future work. PS C Hendrix communication skill were direct and with a little bit of humor. A joy to work with.

Review 7 (2024-12-24 - Rating: 5)
AA++! Outstanding service. Repeat customer and without a doubt, the best heating & cooling service/supplier in the Seattle/east side area. Steven went above and beyond to give me personal attention to detail. He did an amazing job! I cannot thank you enough for your time and support. Highly recommended.

Review 8 (2024-10-09 - Rating: 5)
Nothing but great things to say about the maintenance visit. The technician,Blake arrived promptly (after calling to say he was enroute) . Blake was polite and pleasant, professional and thorough. He was also great with my dogs (German and Aussie Shepherds), which is always appreciated. Blake went quietly about his work, informing me of a couple of maintenance items that needs attention (replace rubber washing machine hoses with braided mesh, replace sink and toilet valves with 1/4 turn valves). He tested all toilets for leaks (none). Flushed the hot water heater (all good), tested water pressure (high but within limits). He put together estimates for the changes he recommended and when I balked at the cost, he did not pressure me beyond explaining why the estimate was what it was. All in all it was a great experience and I felt great about every aspect of the visit.

Review 9 (2024-11-20 - Rating: 5)
Hugo Lira Hernandez arrived timely for his scheduled appointment to help us with a plumbing issue. He quickly sorted out the problem and offered two solutions, one of which is very creative, solves the problem and saves us a bunch of time and money. He is very knowledgeable, personable and congenial. We are extremely satisfied with his work, and for that matter with all the fine folks at Gene Johnson.Follow up: Work has been completed by Hugo personally. He was on time, fast and efficient. Hose bib and connections are perfect. Extremely satisfied.More follow up: Noah Drake arrived on time today, 11/19/24 to help solve an issue with the tankless water heater. He is knowledgeable, personable and had it straightened out quickly. Thanks, Noah!

Review 10 (2024-10-23 - Rating: 5)
We had a great experience with technician David. He came on time and inspected our appliance professionally. He explained his diagnosis pretty clearly and gave helpful suggestions. Most importantly Dave is very honest and Gene Johnson doesn’t overcharge us any money. On comparison, another company charged us $500 simply for diagnostic trip.

Review 11 (2024-09-24 - Rating: 5)
Mark Ochoa was the technician who did my plumbing inspection. He was courteous, professional and competent. He took the time to fully explain everything to me and answered all my questions. I was very happy with his work. On top of everything, my dog loved him!

Review 12 (2024-10-30 - Rating: 5)
Aaron and Pavel were both very friendly and informative about what they were doing. Aaron has an extensive knowledge of all things hvac, and Pavel demonstrated a solid understanding during the process of installing my new thermostat. I plan on having them back to do more work in the future, and I highly recommend the company to you.

Review 13 (2024-08-15 - Rating: 5)
I had bought my hot water heater from Gene Johnson back at the end of February and suddenly, this past Sunday, the heating element suddenly stopped heating water.I called them up immediately after discovering that, and they were able to book me an appointment for the next day. Granted, the original window for service was 12 hours, but when I called them Monday morning, they were able to narrow down the window and effectively manage my expectations. They really know how to communicate with their customers.Daniel Martinez, who had also installed my hot water heater was the one who came to repair the unit. I was glad to have someone who was there for the installation handle the repair.As it turns out the manufacturer hadn’t tightened the connections tightly enough to the heating element. It was a quick and easy repair and I had hot water again very quickly.They have also handled electrical and HVAC projects for me over the past two years. I would highly recommend them to everyone!

Review 14 (2024-07-31 - Rating: 5)
I recently had the pleasure of working with Mark Ochoa for a plumbing issue in my home, and I cannot express how impressed I am with his service! From the moment he arrived, Mark was not only professional and courteous but also incredibly knowledgeable. He quickly diagnosed the problem and set to work fixing it efficiently.What truly stood out to me was how Mark took the time to educate me about the issue at hand. He explained what had caused the problem, the steps he was taking to resolve it, and offered valuable tips for preventing similar issues in the future. His willingness to share his expertise made me feel empowered and informed.Thanks to Marks exceptional service, my plumbing issue is resolved, and I now have a better understanding of how to maintain my system. I highly recommend Mark Ochoa for any plumbing needs—his skills and dedication to customer education truly set him apart!

Review 15 (2024-09-26 - Rating: 5)
Mark O was our technician today. He did a great job of explaining everything he was doing. He also had several items of note for us that should be replaced or upgraded in order to avoid water catastrophes in the future. He gave us important information we needed to determine our next steps. He was very professional and courteous as well.

Review 16 (2024-10-30 - Rating: 5)
Great service! Quickly came to our house to fix an active leak and provided detailed documentation. Steven Fritz was friendly and knowledgeable. Would call Gene Johnson Services again for future plumbing needs.

Review 17 (2024-11-06 - Rating: 5)
Gene Johnson done us really good! Eric Sams (ace plumber and furnace aficionado) got right down to business and removed our radiator without spilling a drop, charged the system back up, and charged our credit card what I thought was a very reasonable price. Five stars not enough!

Review 18 (2024-11-01 - Rating: 5)
Blake was great today. Very efficient and knowledgeable. He went above and beyond expectations. He even asked if he could install our faucet covers for us. Great experience today.

Review 19 (2024-09-24 - Rating: 5)
Farris Al-Aboudy recently performed a Plumbing inspection of my home. Farris is very professional and Kate knowledgeable with very good communication skills.He inspected and recorded all my plumbing fixtures. He found one simple problem with a sink faucet stopper. I appreciated that he offered me the option of having him fix it or I could fix it myself. It is easy for me to fix myself. Farris also drained my hot water tank.If in the future I need plumbing services I would ask for Farris.

Review 20 (2024-08-07 - Rating: 5)
I was having issues with my toilet leaking and didnt know what to to do . So I had Fox plumbing , heating and cooling come out to investigate the problem. I was greeted by the technician Mark Ochoa , he was nice, courteous and professional. He explained the situation and soon after got to work. He also went around the house to check the plumbing and now I have Mark coming back to flush my water heater which I didnt even know that youre supposed to do!? Highly recommend Fox plumbing, heating and cooling and hope to work with Mark in the future again. Thank you once again!

Review 21 (2024-09-24 - Rating: 5)
All of the folks I dealt with at Gene Johnson were polite and a pleasure to work with. The plumber that worked on my project was professional, respectful and above all knowledgeable. Thanks again for the prompt service, and I’ll certainly call with any future projects. With regards, Lisa

Review 22 (2024-09-09 - Rating: 5)
I was the unlucky winner of a house that needed both the water heater and the furnace replaced at the same time and Gene Johnson/Bel Red got the job done. They even said they’d bring out heaters for no additional cost if needed while my furnace was unable to be used, which I had not heard any other company offering as a service. All of the technicians that I dealt with specifically Branson, Kevin, Cody were all amazing and communicated what was going on very well. The estimate process was straightforward and so was the financing. Out of the few quotes that I got, this was the most comprehensive And I felt like I was being taken care of the best. I would definitely recommend any branch of this company for your home’s infrastructure needs.

Review 23 (2024-08-13 - Rating: 5)
Derek is very knowledgeable and good at explaining the different plumbing issues I needed fixed. He provided different options and told me the pros and cons of each. He is thorough and pays attention to detail. I think he did an excellent job on my projects and I’m very pleased with his work.

Review 24 (2024-08-03 - Rating: 5)
We just purchased an older home, and Derek spent the day in the crawl space running pipe to install a water line for our refrigerator, replacing the old hot water heater, replacing rusty shutoff valves, and installing a new main shutoff valve for us. He was very pleasant, thorough, knowledgeable, and easy to communicate with. We’ll definitely request him again for any future needs, and highly recommended Fox services.

Review 25 (2024-09-11 - Rating: 5)
This is the second time Fox Plumbing has saved the day for us. Miguel was the technician who was assigned to us. He arrived ahead of time and took care of the issue with great customer empathy and efficiency. He explained all the options we had and did an excellent job. Highly recommend Miguel ! H

Review 26 (2024-09-11 - Rating: 5)
We just came back from vacation and our main line out was backed up. Gene Johnson provided quick service with several options for us to resolve the root of the problem. Colton was wonderful to deal with very good communication skills, was clear about the issues/solutions and made this project as painless as possible. Alan & Armando did all the work cutting through concrete, getting the inspection, and repaving with a new cleanout access. They were super helpful and did great work! Would highly recommend!

Review 27 (2024-09-02 - Rating: 5)
I couldnt be more impressed with the plumbing service provided by Eugine and Alan! They were professional, courteous, and extremely knowledgeable. They quickly diagnosed the issue and explained the solution in detail. If youre looking for reliable and skilled plumbers, look no further than Eugine and Alan. Highly recommended!

Review 28 (2024-08-08 - Rating: 5)
I recently had the pleasure of hiring Gene Johnsons who sent Mark Ochoa, and I couldn’t be happier with the experience! From the moment he arrived, he was friendly and professional, making me feel at ease about the plumbing issue I was facing. He explained what needed to be done in clear terms and worked efficiently to fix the problem. Not only did he complete the job on time, but he also made sure to clean up afterwards, which I really appreciated. If you’re looking for a reliable and nice plumber, I highly recommend Gene Johnsons!

Review 29 (2024-12-10 - Rating: 5)
Gene plumbing sent Colton for the job at our home. Let me begin by saying Colton was on time , very professional but the best part was his work. His work is so good, accurate with pictures videos and to the point. Colton seems to be extremely hardworking and very clean and tidy with his work. Highly impressed by his work ethics and professionalism. Thank you .

Review 30 (2024-10-07 - Rating: 4)
It was great to get a tracking web site sent to my phone to know exactly where my technician was. My technician showed up exactly 15 minutes past the initial time range and he was extremely knowledgeable and helpfull. He was able to break down the cost estimate line item by line item, which I loved.

Review 31 (2023-08-15 - Rating: 5)
Needed to have a timely repair to have a shut-off valve to the fridge replaced. Everything from scheduling to the end of the repair went very smoothly. Fate (our plumber) was very knowledgeable, and finished the job quickly and efficiently. Price was such that we may have to pawn our car to pay for it, which is to say a competitive price in the plumbing industry. Would recommend them highly!

Review 32 (2024-10-29 - Rating: 5)
Mark Ochao did a plumbing inspection of my house. He did a very professional and complete job. Mark explained what he was doing and the purpose of each step in terms that I could understand. Based on his feedback and insights, I am seriously considering accepting parts of his proposal. Richard M.

Review 33 (2024-09-19 - Rating: 5)
My technician, Mark, was friendly and communicative, but not too chatty or over sharing; he was just right. He seemed very knowledgeable and took the time to explain things in an easy to understand way. He seemed trustworthy. If I needed plumbing services again and could request the technician, I’d 100% ask for Mark.

Review 34 (2024-08-31 - Rating: 5)
Derek Villar from Gene Johnson Plumbing did a great job for us. He explained what needed to be done and how he was going to complete the job. After checking and double checking his work he did an excellent job cleaning up the work area. I am happy to recommend Derek for any plumbing need.

Review 35 (2024-08-25 - Rating: 5)
I recently had to replace an old got water heater. Rene Barajas Garcia did an excellent job. They offered same day installation and were able to accommodate the tight fit in my condo. Would recommend to others

Review 36 (2024-09-03 - Rating: 5)
Farris came out to my home to provide a free estimate, he arrived quickly (same day I called to inquire), was super friendly and very professional. He also found some issues that we weren’t aware of and provided estimates for those items as well. I was very impressed with him!!

Review 37 (2024-08-25 - Rating: 5)
Eric was very knowledgeable about our boiler system and on demand water heater. He took the time to talk us through what to pay attention to as our systems age. He was glad to see that we have taken the time to maintain them. We knew we needed additional work done on our older (30 year + old) boiler, and Eric knew exactly what we were talking about and made suggestions to update the valve system to reduce failures we were experiencing. We look forward to him maintaining our system.

Review 38 (2024-10-04 - Rating: 5)
Mark Ochoa came to do my plumbing inspection. He looked at all my systems and carefully explained the various recommended upgrades. He was thorough competent and very responsive. I highly recommend him to anyone looking for an excellent plumber.

Review 39 (2024-08-21 - Rating: 5)
Mark Ochoa was great. Very thorough in his work and he explained everything very well. He told me what needed to be addressed today and what I should be looking out for in the future. I would highly recommend Mark and his company to my friends and family.

Review 40 (2024-08-07 - Rating: 5)
They came to my moms house and did an amazing job! Arrived on time, clean, knowledgeable, they were very quick and no time wasted messing around. The guy (Mark Ochoa) was very nice person too!

Review 41 (2024-08-12 - Rating: 5)
Mark Ochoa took care of our plumbing inspection today and did a fantastic job. He was very thorough and explained everything he was doing. We really appreciate the time he took to make sure our plumbing system was working properly!!

Review 42 (2024-11-14 - Rating: 5)
Branson was wonderful. He explained all my options clearly and did not pressure me on which I’d like to move forward with. It was a pleasure working with him and I will definitely be calling again if any future issuesarise.

Review 43 (2024-10-27 - Rating: 5)
BelRed is a very efficient, high class outfit. The plumber Noah did an excellent job a few days ago installing a very high-quality toilet. The electrician who came out was also excellent. Both were courteous and Informative.

Review 44 (2024-10-25 - Rating: 5)
Very happy with the work provided by Farris, whom came out to test / flush water heater. He clearly explained status of the heater (now 7 years old) as well as questions about other plumbing items.

Review 45 (2024-09-11 - Rating: 5)
Branson Carr provided an estimate and was super honest, very respectful, knowledgeable, and thorough when assessing the current situation of our ancient piping system. When it came time for quoting he gave us multiple options and price points and explained all the included services in each option and didnt try to upsell any other services. Would definitely recommend this company!!

Review 46 (2024-09-05 - Rating: 5)
9/5/24: Miguel’s response time, diagnosis, work and cleanup were all first-rate. Presented multiple options with detailed quotes quickly. A+++!*****Farris did an A+++ job! Serviced water heater, inspected plumbing, increased water flow on our formerly slow-running kitchen faucet, and cleaned up meticulously.Highest possible recommendation!

Review 47 (2024-09-09 - Rating: 5)
Noah Vestal visited our home today and did a great job of servicing our tankless water heater. His persistence unlocked a tight valve and enabled him to complete the “descaling” process on the equipment. He kept me fully informed every step of the way and was overall a very personable technician.

Review 48 (2024-12-12 - Rating: 5)
Darrin was awesome! Answered any questions i had and explained thoroughly on everything i might’ve not understood. Wasnt rushing or anything like that and laid out all of our options. It was a pleasure having him.

Review 49 (2024-09-05 - Rating: 5)
I just want to complement Tylers work from Gene Johnson plumbing. He is professional, courteous, and skilled in his work! He found the problem that others had failed to find! I highly recommend him. Thanks again Tyler!

Review 50 (2024-08-01 - Rating: 5)
Technician did great!But first, however, I warn you: you should definitely do your own investigation of the issue beforehand, because right up front they want to upsell you. Even though i told him what i observed (small leak between connection of intake hose and tank), he wanted to sell me a *whole new* toilet.But once we agreed that i was right from the beginning, he just fixed that connection. And he was

Review 51 (2024-09-19 - Rating: 5)
Both guys were great. I asked many questions and both responded quickly.They gave ideas how to clean sewer drain pipes and if current problem persists then, what i might consider doing. Good guys..keep them around!

Review 52 (2024-10-07 - Rating: 5)
Mark was friendly with a positive attitude. He gave a very detailed explanation of what was being inspected and what to expect.I was definitely impressed, and am happy that this inspection has become part of my annual package.

Review 53 (2024-07-31 - Rating: 5)
Mark did a great job! Definitely knows his stuff. Any questions I had he was able to thoroughly explain and answer & the quality of work he performed and not to mention his professionalism/ respectfulness exceeded my expectations. Will definitely recommend him & FPH&C!

Review 54 (2024-08-03 - Rating: 5)
Had a great service provided by Mark. He was super thorough with all my water fixtures through out the house and helped with a sink issue we had been having. I felt like he was honest with what needed to be done and gave a fair estimate on any remaining work. Will work with company in the future.

Review 55 (2024-10-05 - Rating: 5)
I dont usually write these reviews, but I will invest time to do it when I see exceptional work.My 2013 new build with a tankless radiant floor heat and on-demand hot water never worked well. I have had several heating contractors look at it over the years and they fixed a broken value here or there, but never diagnosed the root cause. (I run large projects, while I may not know all the technical details, I can spot lazy thinking from a mile away. If you cannot explain it in plain English, you really dont know the thing in full. This is what I was experiencing.)Then a few months back, Gene Johnson sent Chad Hendrix out to troubleshoot the latest problem. Chad spent time diagnosing and then gave me a detailed and logical explanation of the root cause problem in the original install and the now failing equipment. I explained my future goals for the house and my cost constraints and Chad gave me a spectrum of solution options to discuss. We then had a call to discuss the pros and cons of each option. I witnessed Chad taking in new information I provided about my needs and constraints as we spoke and adapting his options to better fit my constraints - cost, planned lifetime, and a very small space.I contracted with Johnson plumbing explicitly because I saw a real detail oriented craftsman in Chad. Someone I could trust to do his job excellently. Over 4.5 days, I watched his demo and then install a new systems that solved for the original contractors design shortcut. During my checkins, Chad gave me what to expect today updates that were accurate and informative. He was on-time and he kept the work area -- my living space -- clean. He shows up with a smile.Most importantly, Chad demonstrated true professional craftsmanship. Trade skills (carpentry, plumbing, and electrical) can be done along a range from crappy, but works to highly professional and, actually, elegant (having worked in construction, I know both). Chads work was the latter. Well thought through, some ingenious work-arounds in tight spaces, and -- for those of us with a construction eye -- actually elegant (see photo).I now have a system that I am highly confident in based on the parts and the craftsmanship and the explanation of each piece. In Chad, I saw someone who takes great pride in his work. That is exactly who you want working on your key mechanicals in all their modern complexity.[I been a home owner for 40 years. I have worked with or contracted with more than 200 craftspeople over the years. This review of Chad is one of about 5 I have every written. I hold a very high bar.]

Review 56 (2024-08-08 - Rating: 5)
I recently hired these guys and I was very impressed! Mark Ochoa was skilled, thorough, and explained the problem clearly. The job was completed efficiently and to a high standard. I highly recommend him for your plumbing needs!

Review 57 (2024-08-08 - Rating: 5)
Every time I ran the sink in the bathroom or flushed the toilet there was a water drip coming out of the shower head. Called and got an appointment for the next day where others were a week out.Derek Villar came out and quickly assessed the issue as a bad cartridge in the shower valve. Luckily the part was in stock and it was replaced within a short time.Derek was fast and courteous, I will definitely call again if anymore issues come up with my house

Review 58 (2024-08-29 - Rating: 5)
We had an issue with a leaky sink and Miguel came out to diagnose and fix it for us. He was very prompt, communicative and very friendly. Highly recommend for anyone needing a plumbing professional!

Review 59 (2024-07-06 - Rating: 5)
We had a truly positive experience today. Andrew called ahead of his arrival, arrived on time and looked at the plumbing in our bathroom. He took the time to walk us through what was happening and why and explained to us what work would need to be done to fix our problem. He was a true professional from start to finish. He was able to see some longer term fixes and share with us a reasonable timeframe in which we would want to get those things done. He was fair, kind and a true professional. This is the fourth time we have used this Company and will continue to use them in the future. Thank you, Andrew and Gene Johnson team for taking care of us!

Review 60 (2024-08-02 - Rating: 5)
Andrew was fantastic. Very thorough investigating and documenting the issue. Up front with pricing and next steps. Got me in touch with recommended restoration service and got an appointment with them same-day. 100% recommend.

Review 61 (2024-11-23 - Rating: 5)
Noah Drake was our tech recently and he did an excellent job at our home. He is an excellent representative for your company.RC Battison

Review 62 (2024-07-17 - Rating: 5)
Andrew was professional and very knowledgeable in his craft, Was very detail oriented and explained anything if I had questions! Andrew was 5 star service and will definitely be referring him to others and using him again if any other problem were to occur in the future! Excellent service!

Review 63 (2024-06-24 - Rating: 5)
What a pleasing experience! The technician, Hugo Lera Hernandez arrived as scheduled. He was extremely cordial, professional and personable. He did exactly what was required, and actually proposed some upgrades that were helpful and truly made sense. The whole morning was extremely enlightening, and pleasant. Kudos to a real professional, a truly helpful person, and a pleasant personality. I would do business with this organization again, for sure.

Review 64 (2024-08-26 - Rating: 5)
We had a complete boiler replacement done in our home by Chad. The house (and therefore the existing system) is quite old. The care, attention to detail and workmanship was some of the best Ive ever seen. Very professional, good communication throughout the entire 5-day project.

Review 65 (2024-10-23 - Rating: 5)
Mark Ochoa performed a full plumbing inspection and flushed our water heater. He was professional, personable, and thorough. We’d invite him to our home again.

Review 66 (2024-11-28 - Rating: 5)
This was a very, very tricky install. He stuck with it, ordered a new water heater, and then had parts expressed to complete the job. He worked long and hard, and I really appreciate it.

Review 67 (2024-08-01 - Rating: 5)
Blake V was prompt and polite. He explained his tasks and the results we’d see from plumbing diagnostics. Good representative of his company!

Review 68 (2024-07-13 - Rating: 5)
I had Gerald Yohe visit me today to do maintenance/descaling on my tankless water heater. I really appreciate the detailed insight he provided with all the questions I had for him as he was servicing my water heater. He gave me some recommendations to my water pressure issue and I felt very satisfied with the service I got this visit.

Review 69 (2024-08-23 - Rating: 5)
Mark was on time, efficient and friendly. He gave great advice and it fun to track the vehicle on the app so I knew when to expect him!! No hidden surprises or cost. Thanks!!!

Review 70 (2024-08-13 - Rating: 5)
Our consultant took the time to provide several options for the job and walked through the process in detail. He gave us a lot of information which helped to make our decision about the plumbing job.

Review 71 (2024-09-27 - Rating: 5)
Mark Ochoa came out from Gene Johnson plumbing, heating and electric to do a plumbing inspection of our home. He was thorough and professional, but also friendly and informative. Its great to know what needs to be done in our aging home. I highly recommend their monthly service contract that give HVAC, plumbing and electrical inspections on a schedule so you have a chance to deal with things before you end up with a big problem..We would definitely love to have Mark come back for our next plumbing inspection. 5 stars all the way!

Review 72 (2024-09-30 - Rating: 5)
Mark Ochoa of Gene Johnson did a great job. He did a very complete inspection and answered all of my questions with knowledge and patience. I would recommend!

Review 73 (2024-09-17 - Rating: 5)
Once again, Dylan was really helpful. His customer service is top-notch, and he puts our mind at ease about our very critical plumbing!

Review 74 (2024-11-27 - Rating: 5)
Hey just wanted to let everybody know how well Malulani Kaeo did last night installing our new water heaterm he did a great job it looks great and works very well, thanks Gene Johnson and Malulani

Review 75 (2024-04-12 - Rating: 5)
I contacted Fox Plumbing to review an issue I was having with a toilet in a condominium complex and needed an independent analysis of the issues with camera footage. The next morning, Dylan arrived and intelligently and thoughtfully helped us understand the sewer system and the issues that were involved. He was polite and very patient and a pleasure to work with.

Review 76 (2024-12-14 - Rating: 5)
Left Branson to install a hot water heater while we went out to dinner and a concert. Could have hot shower when we returned. He also fed the dog.

Review 77 (2024-07-31 - Rating: 5)
Nothing but great things to say about Gene Johnson plumbers! Dylan and Rene came out and fixed the issue super quickly and was very professional to work with, hundred precent recommend working with these people!

Review 78 (2024-12-11 - Rating: 5)
Trae was super helpful and professional. Helping us trouble shoot a tricky set up and working on finding expedient solutions. Thank for all the service!!

Review 79 (2024-12-09 - Rating: 5)
I got the water heat pump flushing service from Judge and he was professional and friendly. Highly recommend this guy for any water heat pump service.

Review 80 (2024-12-12 - Rating: 5)
Darrin is so sweet and safe. He fixed our clogged sink promptly and made sure we were aware of how everything worked :)

Review 81 (2019-05-28 - Rating: 5)
My service waterline (between meter & house) had a leak that ended up being under a large tree and therefore irreparable. Fox plumbing offered a good price to re-run a new waterline to avoid the tree roots. Their guys did a fantastic job and were able to save my well established plants & landscaping with minimal impact. Just amazing.

Review 82 (2024-08-05 - Rating: 5)
Technician Mark Ochoa was great to have in our home inspecting our plumbing and showing us options to improve I highly recommend Gene Johnson and ask for Mark next time you call to book an inspection.

Review 83 (2024-07-20 - Rating: 5)
Darrin was great! He was recently out at my aunts house and she spoke highly about him. He diagnosed my issue fast and explained everything very well. I will be using Gene Johnson in the future

Review 84 (2024-10-31 - Rating: 5)
Jose Guzman is awesome !!!He found the parts to repair my vintage faucet!

Review 85 (2024-06-04 - Rating: 5)
Eugene Rhee was so professional and knowledgeable. We was responsive to any and all questions re. our plumbing issue and prompt with his phone calls and follow up work. We are very pleased with him and Gene Johnson’s service.

Review 86 (2024-05-04 - Rating: 5)
Dylan arrive about 10 in the 8 to 12 window. I asked him to take a look at the faulty hose bib Gj installed last year and, after explaining his bibs werent in his venue, he got right to work under the kitchen sink. He showed me the price of the repair, I signed off, and Dylan got right to work. While I ran some errands, Dylan installed a new garbage disposal and attended to other business under the sink. I felt perfectly comfortable leaving him to finish up on his own, and sure enough, he did and left the site tidy and ready for me to move my stuff back in. I waved to him as we passed on the hill.Thanks for sending this polite, competent young man to attend to my plumbing issue.

Review 87 (2024-07-29 - Rating: 5)
Allan and Armondo were very responsive and polite. They each answered all my questions thoroughly. They explained the process well. Definitely worked hard. I would use them again for sure.

Review 88 (2024-11-12 - Rating: 5)
Blake Viles was really good . He checked everything , gave me an idea of what kind of fixes / upgrades I can do. Kept me informed all through !

Review 89 (2024-08-07 - Rating: 5)
Mark Ochoa I was very impressed with the quality of the product I received. It was exactly what I was hoping for. The product exceeded my expectations! Its well-made, durable, and worth every penny.

Review 90 (2024-12-05 - Rating: 5)
The best plumber you can find! Customer for life. Chad has incredible knowledge and works hard to find the best solutions.

Review 91 (2024-08-16 - Rating: 5)
Mark took good care inspecting everything around the house inside and outside and did a thorough job indicating what upgrades and repairs would be beneficial for long term fixing.

Review 92 (2024-10-31 - Rating: 5)
Eric did a terrific job helping us with a new water heater and a couple of other plumbing issues. I can’t thank him enough for the great job.

Review 93 (2024-09-13 - Rating: 5)
Steven Fritz helped streamline the sales process of my home and answered all my pluming questions! Def recommend going with him if you call Gene Johnson Plumbing!

Review 94 (2024-07-22 - Rating: 5)
We had Gerald help us today without water heater replacement. He was amazing and performed fantastic quality work for us! I will personally ask for Gerald next time we need assistance!!

Review 95 (2024-08-09 - Rating: 5)
We continue to turn to Gene Johnson for our various plumbing issues and they come through every time. Easy to work with, great service, and a good price.

Review 96 (2023-11-10 - Rating: 5)
We really appreciated Bransons hard work and professionalism. He completed a big job for us in just one day, and took the time to make sure we were happy with everything. He also figured out how to remove our old water heater that did not drain properly and was full of water, making it very heavy. We were thoroughly impressed and will call again anytime we need plumbing work done.

Review 97 (2024-05-22 - Rating: 5)
Jose was quick, efficient, and thorough. He went to work, replaced the toilet within 90 minutes. He explained our options well. Following the install, he cleaned up after himself. There was nothing but good to say for his service. Highly recommended

Review 98 (2024-10-07 - Rating: 5)
Owen arrived promptly and was courteous and efficient. He explained the issue clearly and set clear expectations on the timeline for next steps.

Review 99 (2024-12-12 - Rating: 5)
Fixed a broken water heater the very next day! Very professional, friendly service and accommodating of our schedule.

Review 100 (2024-06-08 - Rating: 5)
Gerald came out today to check a possible gas leak around my stove. Gerald was knowledgeable and explained to me what was happening. Gerald was polite and considerate. He fixed he problem so my family and myself can be safe at home.

Review 101 (2024-04-08 - Rating: 5)
We had no hot water comin from our tankless water heater.They were the second plumber I called because the first company failed to fix the problem and just ripped me off.Great customer service, they actually cared about us and our problem. They got it fixed in 24hrs.Clean and polite. As quick as they could be considered the complexity of the problem.Would definitely call again.

Review 102 (2024-12-04 - Rating: 5)
Noah did great work. Communicated ahead of arrival, arrived on time, a solid competent job.

Review 103 (2024-06-26 - Rating: 5)
Chad came by to fix a leaky faucet and he quickly made smart observations and found the source of the problem (which had not been obvious to me). His process was very thorough and I really appreciate his willingness to explain his thinking throughout. Nice guy too, thanks for your help!

Review 104 (2024-08-15 - Rating: 5)
Called them and they sent someone out the same day. Andrew was very professional and very helpful. Will definitely use them again if needed

Review 105 (2024-07-22 - Rating: 5)
Mark did a terrific job when he visited my home today to service my tankless water heater. Professional, great communication, great job cleaning up when done. I appreciate it!

Review 106 (2024-12-05 - Rating: 5)
Noah was very thorough and very courteous throughout his plumbing evaluation. Extremely satisfied!

Review 107 (2024-10-28 - Rating: 5)
Alex did a great job. He came up with a workable solution. Looking forward to following up and completing the project. Thank you.

Review 108 (2023-11-02 - Rating: 5)
Joey came out and did an excellent job fixing the plumbing under our bathroom sink. He was professional, knowledgeable, and did a quality job correcting the issues with our pipes. He replaced the parts with high quality materials and it was all done very well. He was also so clean! Would definitely use Gene Plumbing again. Highly recommend.

Review 109 (2024-05-27 - Rating: 5)
This is the second time we have used Gene Johnson Plumbing and we are very satisfied with the service. Two bids were provided and the least costly bid was the correct option. Andrew was very easy to work with and solved the bathtub faucet problem quickly.

Review 110 (2023-10-21 - Rating: 5)
Mike was very helpful! He arrived on time, was thorough in diagnosing the issues we had, and provided a prompt and competitive quote for work.Joseph ended up doing the work at our house and was exceptionally thorough and meticulous in his work. He went out of his way to make sure things were not only plumbed well, but also that the work area was clean and everything returned back to normal when he was done. We are thrilled with his work.Thanks again Mike and Joseph!

Review 111 (2024-05-13 - Rating: 5)
I had an urgent plumbing concern with a new house that I purchased. Noah came out at the very end of his work day to diagnose the issue and get me some answers. I really appreciated his quick response and assessment, especially since I had to catch a flight home the next morning. Noah explained what he thought the issues were and how he came to that conclusion, and he answered all my questions thoroughly.

Review 112 (2024-08-09 - Rating: 5)
The technician, Wade, has done a great job. He is very nice and professional on my home’s problems. Good to have his service at my home.

Review 113 (2024-07-17 - Rating: 5)
Terrific service 😊 Andrew arrived early to a gross toilet tub backup situation- cleaned it and agreed to return for full service as soon as we returned from vacation. He’s knowledgeable and friendly.

Review 114 (2024-10-14 - Rating: 5)
Mark was professional, fast, and personable. He clearly explained his findings and recommendations and answered all our questions.

Review 115 (2023-07-12 - Rating: 5)
While we knew the small gas line job we needed done was simple, we also didn’t want to blow up our house, so we called in the professional. And Fate totally fit that role. He was super responsive the morning of our appointment and understood that we had an unexpected time constraint later in day. He let us know we were third on schedule and he’d be in touch if he was running long on the first two jobs. He showed up mid-day, offered a fair estimate, and got to work. Quick as can be, we now have an uncapped gas line with no leaks and a working fire pit! Great company to work with and Fate was friendly and professional. Will definitely be giving them a call when we have the not so easy jobs too!

Review 116 (2024-12-14 - Rating: 4)
Owen was very familar with the water heater I had and how it can be expanded for additional domestic water ad well ad having curclating water to heat our porch

Review 117 (2024-07-09 - Rating: 5)
Miguel and Ricky did an excellent job installing my new water heater - they were thorough and efficient and both nice people too.

Review 118 (2024-05-10 - Rating: 5)
Everyone at Gene Johnson P & H did an absolute fantastic job. From Aaron, to Tyler to the tech Eugine we couldn’t not ask for better service. Fast response and had our issue taken care of quickly

Review 119 (2024-11-26 - Rating: 5)
Pavel did a great job on short notice, and even made friends with the small yappy dog and the cat.

Review 120 (2024-06-21 - Rating: 5)
Lawrence came out and fixed our leaky pipe in under an hour. Couldnt believe how fast he was. Did a great job, took lots of before/after pictures and was an overall great guy.

Review 121 (2023-10-24 - Rating: 5)
We replaced our 10 year old gas water heater and are very happy with both the prompt service and installation by Ismael. He informed us of our options (repair, replace, or go tankless), explained what each entailed and provided the pricing options. While we know we probably paid more for this product and service through Bel Red/Gene Johnson, Ismael’s professionalism, quality work, and high standards, make this decision well worth the price. Replacing with new gives us a 3 year warranty through Bel Red/Gene Johnson, which equals peace of mind. Highly recommend Ismael as your go to person if you get plumbing work done.

Review 122 (2024-07-31 - Rating: 5)
Mark was at our home today and very helpful about upgrades we need and pointed out improvements we can do. Mark was very professional.

Review 123 (2023-11-08 - Rating: 5)
Eric and David came to my home this morning after our tankless water heater stopped working over the weekend. I had called Sunday to get someone to come out, but the earliest available was Gene Johnson (now Fox/Bel-Red) on Monday.. Eric and David were friendly, knowledgeable, and professional. They goton the phone with the manufacturer (Navien) to get the problem diagnosed, parts ordered (overnight) and the install scheduled for two days later. Eric worked to fit me in to his schedule, sensing the urgency of our situation. Im not sure how the price compares to what other companies would have quoted, but appreciated the transparency of the estimate for the repair (on top of the trip fee to diagnose today).Eric returned two days later, as promised, and installed the new parts and got our system up and running again. I again appreciated his positivity, friendliness, competence, and persistence in troubleshooting and resolving the problem. Eric is an asset to the company and I would happily contact Gene Johnson to work in our home again. Thank you!

Review 124 (2024-04-22 - Rating: 5)
Eugine did an amazing job. We had a water main repair done. The leak was under our patio. Gone had to remove a few pavers and he restored the patio in beautiful condition! We highly recommend this company and Eugine the service professional.

Review 125 (2024-10-16 - Rating: 5)
Mark was great. He explained all points of his inspection and the options to potentially upgrade or prevent problems.

Review 126 (2024-07-06 - Rating: 5)
Another great appointment from Gene. Met Lawrence P. Today, and he was excellent! Friendly, explained clearly what he was seeing, made recommendations for repairs that make sense. I appreciate you guys!

Review 127 (2024-09-03 - Rating: 5)
Mark showed up and did an outstanding job identifying issues with my plumbing. Highly recommend.

Review 128 (2024-09-25 - Rating: 5)
Mark Ochoa did my plumbing inspection today. Very professional and clear communication on potential risks.

Review 129 (2024-07-15 - Rating: 5)
Daniel is very good. Gave me all the right recommendations for the plumbing job I had and got the work done quickly.

Review 130 (2024-06-18 - Rating: 5)
Very efficient, knowledgeable and understanding our dilemma. The original plumber installed plumbing incorrectly, Dylan corrected our problem with the correct pipe configuration.

Review 131 (2024-08-19 - Rating: 5)
Mark was very nice, thorough, and efficient. Explained everything well. Thank you for sending him to me.

Review 132 (2024-06-19 - Rating: 5)
Good experience. Gentleman arrived as scheduled. He evaluated the options and gave me prices for the options. The was clean and friendly (also nice to my pets). Easy.

Review 133 (2024-10-15 - Rating: 5)
Mark Ochoa did an excellent job. Also very personable.Paul H Tomita

Review 134 (2024-04-21 - Rating: 5)
Cason thought through the initial leak issue and made an immediate temporary fix. Then he returned at a later date and completed the install. I must say however, this never should have taken 6+ phone calls on my part to your office and 2 1/2 months.

Review 135 (2024-10-10 - Rating: 5)
Blake did a great job today. He was through, clear, and provided good estimates.

Review 136 (2024-04-03 - Rating: 5)
4/2/24 update: Another pleasant plumbing project experience! Last week Gene Johnson Plumbing sent their plumber/tech Chad H to replace our old waterlines, replace our copper drainage with ABS, perform a toilet flange repair, replace our toilet and shower faucet, and replace our severely clogged kitchen drain, among other things.From the moment Chad arrived to price the job, his communication was outstanding. He was transparent about costs and what to expect when he repipes our home which was built in the 1960s and still had its original copper piping (until last week).Not only did he care about keeping our plumbing up to date and ensuring everything is in tip-top shape, but he also cared about making sure we understood each task. Chad installed and organized our new pipes with great care and precision, surpassing the organization of the original builders of our house. He took on some serious challenges like a pro coming up with innovative fixes for any issues he had discovered even in the tightest of spaces. In addition, he always made sure to let us know our options & pricing before moving forward.Not only was Chad meticulous in his work, but he also maintained a professional appearance throughout the project. He arrived each day in clean clothes and had a well-maintained work truck adorned with the company logo. I greatly appreciated Chads punctuality, as he always provided an estimated time of arrival each morning. He consistently discussed his plans daily before starting work and would also outline what he had in mind for the following day. Furthermore, Chad took precautions to protect our floors by using rugs to prevent any debris or water from the pipes. In the end, he cleaned up our place nicely, left us with very nice looking pipes, explained their functions, and showed me where and how to use our newly installed main water valve and emergency valves in different parts of our house. I really appreciated learning from him.Overall, Chad proved to be a top-notch plumber with exceptional communication skills. This guy is a master of keeping you in the loop. His extensive experience, meticulousness, and creative problem-solving abilities truly set him apart. He exceeded our expectations in every aspect of the job. For our next plumbing project, I will definitely want Chad to be our guy. Thanks, GJP!————-Nov 2023:Joey was very helpful and thorough, and is a fountain of information. He helped my household tackle some issues, and we really appreciate him and all the time he gave us.

Review 137 (2024-09-25 - Rating: 5)
Mark Ochoa serviced our water heater today. Prompt, friendly, professional service. Thank you!

Review 138 (2023-10-21 - Rating: 5)
I have used Gene Johnson plumbing (formerly FOX) at least twice -- once in 2022 (with Cody) to tear out and replace a basin sink, and again in 2023 (with Branson) to replace some failing 100 year old drain pipes and fittings. In both cases I got excellent service at a premium cost, but in my experience as a home owner, you get what you pay for from Gene Johnson plumbing. The work is thorough, high-quality, and complete. The technicians are knowledgeable, friendly, and helpful. They leave the work site clean, and more importantly, when their work is done, it stays fixed.The company has a system where theyll give you multiple options at different price points depending on the scope of work you want done. Yes, professional plumbers are expensive. Even the cheapest option is going to feel expensive. But when Gene Johnsons plumbing technicians make recommendations, I trust its money well spent.

Review 139 (2024-09-09 - Rating: 5)
Mark Ochoa,Mark did a great job; fast efficient and provided recommendations for follow-up work.

Review 140 (2024-12-28 - Rating: 5)
Andrew was on top of everything. Excellent communicator. Comes across impressively.

Review 141 (2024-10-02 - Rating: 5)
Mark did a great job, very knowledgeable and very clear when explaining how everything worked. First-rate!

Review 142 (2023-11-13 - Rating: 5)
Richard Saxon and his apprentice (I didn’t get his name) were great with the install of our tankless water heater and even installed a toilet that we had been wanting to install, but hadn’t. I won’t hesitate to call on Gene Johnson (Fox plumbing) for my plumbing needs! Very, very good.

Review 143 (2024-09-10 - Rating: 5)
Very professionally done job. 5 star install. Will call again for all my related needs.

Review 144 (2023-02-08 - Rating: 5)
Our 40 year old furnace finally pooped out during one of our coldest days! Did some research and found Fox Plumbing and Heating Co. They had really good reviews. They came out that day looked at fixing it, not fixable. Scheduled a new furnace install. Within a week we had a new furnace and warmth. Sebastián followed through on everything he told us he would do. He even helped Daniel with the install because he told us it would be done on that day. They were both wonderful to work with and very knowledgeable. Bottom line I would call them again and highly recommend them.

Review 145 (2023-09-13 - Rating: 5)
Had a leak under the sink. Not an emergency, but needed someone ASAP. Called Fox (now Gene Johnson plumbing), they were able to schedule us within 2 days. Krystal came out and was able to address the main leak very quickly (

Review 146 (2023-11-20 - Rating: 5)
Not too often you come across a service provider like Nathan! He’s friendly, professional, respectful, knowledgeable, reliable and an excellent communicator. No sales pressure, just solution oriented quotes and great customer service. He’s earned my trust and will be my go-to plumber from now on.

Review 147 (2023-06-06 - Rating: 5)
Dan was extremely professional and charmingly polite. I was embarrassed about the messy condition of my home and he made me feel at ease at first glance. There was no judgement, just the highest level of professionalism that Ive come across in the 10 years Ive lived in my house working with many repair companies, contractors,etc.. He treated me with respect and installed a confidence that his team and himself will take care of all my plumbing needs with experienced plumbers providing quality service. I look forward to working with Dan and his team and Im confident they will provide the best services available. Thank you so much Fox plumbing heating and cooling!

Review 148 (2023-11-03 - Rating: 5)
Sam was personable and very knowledgeable, He took a lot of time to explain things to us about our water heater and diagnosed and fixed the issue easily. He also went the extra mile to look at our bathroom to check for leaks when I asked if he does those kind of assessments. Great job!

Review 149 (2022-12-29 - Rating: 5)
Excellent Service all around!! Call them and ask Sean!! We called Fox Plumbing during the holidays and they had us scheduled the next day! Thanks to Mark! Our technician, Sean Smith arrived on time, quickly diagnosed our multifaceted problem and found replacement parts quickly. The repair was done within an hour or so. We are no longer dealing with leaking and are extremely impressed with the technician and the company!

Review 150 (2023-07-07 - Rating: 5)
Bruce Peacemaker just cleared a slow bathtub drain at my home. He was professional, courteous and quick, and left my bathroom clean. He also finished his work within less than an hour of when I first reached out to the company. Overall stellar service. The next time I encounter a problem, I will call Gene Johnson (Fox) Plumbing first.

Review 151 (2023-07-04 - Rating: 5)
Bruce from FOX plumbing (or their new name), was very professional and extremely helpful with our clogged kitchen sink!While I think the prices are a bit high, I’m sure it is competitive in this market. Bruce went the extra way and answered all our questions, making me feel it was worth our money.I’d definitely recommend and will use their services again in the future. I especially love that the dispatch fee goes in the final pricing!

Review 152 (2023-06-27 - Rating: 5)
Kevin was friendly, polite and courteous. I received notification when he was on his way, and he phoned me to update me with his estimated arrival time. He was very thorough and took his time explaining things. Our AC issue was resolved today. He also took the time to explain a maintenance plan and give us several options for moving forward.I’m very happy with the service we received today.

Review 153 (2024-09-08 - Rating: 5)
Timely, active listening, knowledgeable consultation clearly describing potential options. Truly appreciated Derek’s professional knowledge and manners.

Review 154 (2023-08-22 - Rating: 5)
Michael Sullivan completed a plumbing job for me at a rental property. He was EXCELLENT! He communicated what the problem was, gave his recommendation, and completed the work. Without question we will ask for him again. I have also recommended Gene Johnson to my mother-in-law who will ask specifically for Michael. Beyond pleased with the work. Thanks Michael and Gene Johnson Plumbing.

Review 155 (2024-03-21 - Rating: 5)
Tyler Taft from Gene Johnson was just out investigating a leak in our water line. He was prompt, professional, explained the situation and remedy in detail and put me at ease knowing we had the right company on the job. Highly recommend Tyler and his team.

Review 156 (2023-07-10 - Rating: 5)
We had Alec from Gene Johnson Plumbing ( Formerly FOX) come troubleshoot and work on our tankless water heater. I’d recommend Alec to anyone. He was extremely professional, honest and performed quality work. Very happy with his service. Thank you Alec!

Review 157 (2024-12-20 - Rating: 5)
Mac was helpful, efficient, and friendly! He was great at educating me all about sump pumps. He patiently answered all of my questions and then helped me make the decision that was best for me. Its pretty cool to feel like youve hired a collaborator in a plumbing situation like this, where its easy to feel vulnerable.

Review 158 (2024-04-12 - Rating: 5)
I had a plumber from fox come out to fix my tankless water heater. The young mans name was Branson carr . I would highly recommend this man. Fox plumbing this young man was so nice and did agreat job. I have hot water! Im so thankful for this young mans work. Thank you.

Review 159 (2024-06-29 - Rating: 5)
Cason was polite, efficient, and communicated all that he was doing. But even better he solved all my plumbing issues.

Review 160 (2023-06-04 - Rating: 5)
Fox Plumbing did an outstanding job replacing a failed pump in our home. The scheduling process was easy, the promptness of the response from the Fox team was amazing. But what really stood out was their skilled technician Dan Whitsett. Dan replaced the pump located in a difficult to reach location without any unnecessary disassembly or additional replacement parts needed. Dan’s attention to detail cleaning the parts for reassembly made it clear he knew his trade well and knew how to make this a quality and permanent repair. His estimate was spot on and the time required for the repair was accurate.

Review 161 (2022-08-16 - Rating: 5)
I just want to say simply Thanks to Fox .They are very professional my water heater was leaking like flood in the Garage. Did not know what to do. I called them from the receptionist to the technician very professional. Matt Technician came to my house he shut the gas and water first. Very impressive. Then he showed us the options about the heater. We pick up the one of option and he said to us it is 0430 pm he cant buy the product otherwise he could fix it same day. Next morning he came early and fix the whole thing. Very happy with their service. Matt is very friendly answering all my questions. He has Can do attitude. Best customer service.Thank you fox giving me hot water back on time.

Review 162 (2024-06-06 - Rating: 5)
Diego was prompt, prepared and explained my repair options in a way that made since to me.I asked about an un related repair, he looked into that as well, quoted and scheduled it while still on site. Much appreciated.

Review 163 (2024-08-22 - Rating: 5)
Eric was wonderful and took his time figuring out the system. Also was very patient with my crazy puppy

Review 164 (2023-11-28 - Rating: 5)
On time and courteous. Explained the possible causes and steps needed to determine the cause. Did easier possible fix. Did not solve the problem, but we knew that was possible beforehand thanks to his explanation. That work did narrow down the possible issue so not a wasted effort. He explained what needed to be done next and provided a possible name to do that work.

Review 165 (2023-01-17 - Rating: 5)
Plumbers Fate Duncan and Mark Puaza came out to install a gas line for my new gas clothes dryer. They were both very friendly and professional, provided a thorough estimate, and then came back the next day to do the work. They showed me pictures of the work they did in the crawl space and explained all of it. They even let me know the state of my crawl space and other gas and electrical lines down there, since it’s not a space I go into! They thoroughly soap tested all the gas line joints and fittings, and made sure my other gas appliances were OK once the gas was back on. I appreciated their expertise and willingness to share what they were doing and why! Great team.

Review 166 (2024-04-18 - Rating: 5)
Lawrence was a great Plummer. He fixed our plumbing issue quickly and he explained the solution to me so I would be informed. I would use this pluming service again!

Review 167 (2023-02-02 - Rating: 5)
Fate and Adam came out to my condo today to fix a leaking pipe in the shower. They were both really professional, were on time, and did good work. Fate especially did a great job of giving me options for how to handle the repair behind my tile shower and explaining thoroughly the price for each option. He was very fair and made me feel good about the work being done.

Review 168 (2023-01-27 - Rating: 5)
Mike Blake had done the install on our new water heating system and more recently did a repair on a different part of the system. Mike is very professional and responsive and does excellent work. He also takes the time to explain what he is doing. Would definitely recommend!

Review 169 (2023-08-22 - Rating: 5)
We had a sewer emergency and called mid-afternoon; they showed up promptly and did several hours of work the first day. Job took days of hand digging due to location of old pipe. Crew took pains to avoid having to dismantle nearby rock wall, much appreciated. Each day they explained exactly what they were doing and how much longer they thought it would take. After job was done, they carefully put back several pieces of heavy extra brick that we keep on hand for our brick house. Very professional.

Review 170 (2023-08-16 - Rating: 5)
Thank you for looking into my Hot Water Tank possible problem. You took personal quick care of my concerns so I could confidently leave town without a possible catastrophe. Your company at this point is tops on my list for a service supplier without a doubt.I am truly grateful. Please keep up the over the top confidence when using your services.

Review 171 (2023-09-23 - Rating: 5)
He thoroughly checked every part of my previously leaking sink, gave me tips on how to check for leaks in the future, and was extremely courteous and answered all of my questions. He let me know how to contact them if anything went wrong after he left. Overall very satisfied with the customer service experience with this business, and with the plumbing technician himself.

Review 172 (2023-08-23 - Rating: 5)
I had appointment for tapping sound down stairs when running water upstairs. My technician Fate Duncan came out and I told him what was going on and he checked valves to make sure they were open found toilet valve wasnt all the way open I ran water in sink in up stairs bathroom a couple times and no nocking Fate was a great technician he answered my questions and told me that all valves that should be open should be open should be all the way open and ones that should be closed should be all the way closed. he gave me some suggestions to replace some of the old lines and valves to sinks. Had great experience with technician Fate Duncan

Review 173 (2023-02-22 - Rating: 5)
I’ve replaced the wax ring beneath toilets at other properties in the past but I decided I didn’t want to go through the mess and hassle myself of unplugging the water, and moving the leaky toilet then scouring the gross broken wax seal and removing and replacing it and the commode. I called Fox Plumbing with a time constraint and a leaky toilet base, and within a day I had a workman scheduled with the understanding that I could only be present for a short period of time to have the work done, due to my own work constraints and they were fantastic, right on time and done within about 1/4 of the time it would have taken me to do the repair myself, and the toilet now works perfectly with no leaks around the base. The entire job took their friendly workman around 15 minutes to complete and they even had the special double wax ring I needed in their truck. The job was literally done in the time it took me to brew a pot of coffee and drink a single cup, I could not be happier with the pros over at Fox and will definitely call on them again for any messy repairs. No more leaky toilet and it’s fully guaranteed so if I have any issues I know I can call them and they will resolve it for free. Hands down the best experience I’ve had with a plumber in a long time. Thank you Fox Plumbing!

Review 174 (2023-11-07 - Rating: 5)
Cody did an amazing job replacing our faucet. He was extremely knowledgeable and explained what he recommended and why, along with possible issues to look out for in the future. Would highly recommend.

Review 175 (2023-01-24 - Rating: 5)
We had an emergency pipe leak that was causing water to come into the house. I contacted Fox and they sent out a team first thing. Alec, the lead plumber, was able to fix the reported issue, found and fixed a shutoff valve issue, and deliver all in the estimate. The overall cost was right in line with what was expected which was a pleasant surprise and considering outside leaks are not covered by home insurance. I really appreciated Alex who took the time to show me all the issues and to explain the options for the remedies. If I have another plumbing issue I would not hesitate to use them again.

Review 176 (2023-07-15 - Rating: 5)
Absolutely thrilled with the service I received from Fox/Johnson/BelRed plumbing this week. Colton quickly diagnosed a leaky drain pipe in the wall behind my sink, suggested options for fixing, and performed the repair flawlessly. I very much appreciated the clear and thorough communication throughout the process (diagnosis, estimating costs, and repair job). I will happily recommend their services to anyone who asks — and probably also to anyone who doesn’t ask.

Review 177 (2024-07-25 - Rating: 5)
Alan and Armando finished up the backfill and clean up of driveway and yard in timely manner. Good crew all around.

Review 178 (2023-07-10 - Rating: 5)
Mr. Duncan was very professional. He reconnected the gas fitting of the gas fireplace at the lower level. Explained in detail what he did & what he thought may have been the issue to the leak. Pulled the gas fireplace unit & tightened all connections. Tested for any leaks & reassembled the unit back into the wall.Mr. Duncan was highly knowledgeable & I would recommend his services to anyone.

Review 179 (2023-06-28 - Rating: 5)
The drain technician Bruce arrived within 30 minutes of the time frame and was extremely helpful and has the plumbing problem diagnosed in minutes. Bruce was very professional and made everything easy to understand as to our options for solve the situation. Kudos to a great employee and company!

Review 180 (2023-07-17 - Rating: 5)
Daniel Martinez fixed my on-demand hot water heater. He did an excellent job of troubleshooting the problem, and explaining how the mechanisms work in understandable terms. I think the tank’s problem would’ve baffled most technicians due to its inconsistency. But he figured it out and got the part ordered and back in place efficiently, and was super nice guy. I would definitely recommend his skills and his work.

Review 181 (2023-08-13 - Rating: 5)
Eric, from Fox Plumbing, Heating & Cooling came to my home and did a comprehensive inspection and maintenance of my plumbing system, including flushing the hot water tank and checking water pressure. He kept me informed throughout the process and was very thorough. Thank you!

Review 182 (2024-06-27 - Rating: 5)
Dylan and his partner worked diligently and professionally at my house. I was impressed by how quickly and thoroughly they worked to resolve my issue. Thank you!

Review 183 (2024-09-02 - Rating: 5)
Have used them several times and never had any issues, good service and also had the best pricing

Review 184 (2024-06-06 - Rating: 5)
Andrew and Armando were friendly, professional and super helpful walking through all the different options. They’re not pushy and sales-y, which makes me happy to do more business in the future!

Review 185 (2023-05-24 - Rating: 5)
Krystal was an excellent representative for Fox Plumbing. She arrived on time, discussed my needs and proceeded to evaluate the plumbing in my condo. She identified an area that needed attention that I had missed. And she was able to check areas where I had concerns. She is very personable and polite. I highly recommend her and Fox Plumbing.

Review 186 (2024-08-01 - Rating: 5)
Branson knows his stuff, replumbed my kitchen and he did an A-1 job. I would recommend him to anyone.

Review 187 (2021-11-30 - Rating: 5)
Fox was easy to work with, and extremely professional. I could not be happier to have worked with them on my project. I had three of their team members in my home and they were all very clean, respectful and courteous. Corey came out first to do the site-visit and estimation. He clearly explain to me everything that would or would not be included and offered some very helpful suggestions. Wayne and Krystal came to my house to do the work and they were amazing. They were always on time, and even called to give me a heads up when they were on their way. They worked hard to complete their job, but we’re also diligent about keeping my home clean and safe. I would highly recommend them and will definitely use them again the next time I need a plumber.