TLC Plumbing Heating Cooling Electrical

Located in Santa fe, New Mexico

Address: 2532 Camino Entrada, Santa Fe, NM 87507, United States

Phone: +1 505-471-0119

Rating: 4.7

Services

On-site services
Wheelchair-accessible entrance
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
Many thanks to Rick Baker of TLC who came out today on short notice to fix an issue with our hot water baseboard heaters. He was prompt, courteous and professional. Issue was resolved quickly and our heaters are now working great. Price was reasonable. Rick even gave us some tips on some improvements that we hope to make to our system in the future. I highly recommend this company.

Review 2 (2024-12-24 - Rating: 5)
We had a smoke alarm problem. Very Urgent. Robert Stewart came right out and installed new alarms and surge protectors in about an hour. Very reasonable. Robert was warm and friendly and professional. He made sure to lay cover to protect carpet and clean any debris. Excellent service

Review 3 (2024-12-02 - Rating: 5)
TLC is a great company for electrical. Robert came out to look at pedicure chairs I needed electrical work done for. He gave me a quote on the spot & immediately scheduled an appointment to take care of everything. Nick came and did the rest of the work. He was on time & did a great job. Overall had a great experience with them. They were prompt & easy to communicate with. Will use them again for any electrical work I need around the spa. Thank you Robert & Nick!

Review 4 (2024-12-06 - Rating: 5)
Carlos contacted me in advance of the visit to let me know when he would arrive. Upon arrival he called me again and I was able to give him instructions over the phone to get to the service area. He called me again when the job was completed. And later in the day when I needed to get an invoice with a text description of the work performed, he was able to do so. This was a very good service experience - it is all I could ask for this service work. I would definitely feel good about using their services again.

Review 5 (2024-10-18 - Rating: 5)
If you own a 40 year old house in Santa Fe, you are going to have experience with at least a few plumbing companies...inevitable! Of the half dozen plumbing companies Ive had to deal with, TLC has been by far the best! To wit: 1.) Last winter, our thermostat suddenly went on the blink. Our heater was therefore dead on the water. An emergency, right? Couldnt raise the firm who installed it on the phone, after hours. But TLC sent out a very courteous service tech, who promptly made things right. (2.) The water shut off valve for the upstairs toilet suddenly started leaking. Erin informed me itd be after hours charge at a time and a half. I said OK. Marco showed up two hrs early, got both toilet shut off valves installed (one of which was a real bear, because somebody had soldered the old on), and got us done under the 5:00pm threshold for OT. He was the most intelligent, courteous, hard working plumber I have yet experienced. HARD to find these days! Thank you, Marcos! :) :)

Review 6 (2024-11-06 - Rating: 5)
Robert Stewart (electrician) came to my house this morning to install a vintage chandelier in my entry area. He was on time, friendly, courteous, gentle, wore booties over his boots to protect my new floors... I couldnt have been more impressed with his professional approach to everything. I would have him back in a heartbeat and felt lucky to have him in my home today. My light looks great!

Review 7 (2024-12-20 - Rating: 5)
I’m very impressed with them. Russell is always very pleasant and helpful on the phone. Dominic has been out to help me twice now and he was an INCREDIBLE help to me- not only doing the job wonderfully and on time, but also going above and beyond by calling several companies to get to the bottom of several issues- which he did NOT have to do. That helped me out so much.I’ve finally found the company I will stick with😊.

Review 8 (2025-01-06 - Rating: 5)
Robert Stewart from TLC did an excellent job and was very knowledgeable of his craft. He arrived on time completed all the work needed same day. Awesome job! Thanks again Robert.

Review 9 (2024-12-26 - Rating: 5)
TLC scheduled electrician same day and sent Robert out. He was knowledgeable, explained the issues clearly and laid out a clear plan to fix the issues. Personable and straight forward. Would highly recommend.

Review 10 (2024-11-14 - Rating: 5)
Called TLC Santa Fe for a particular job. Robert was the electrician that came. He was professional, knowledgeable and efficient. So much so that he took the time to look at a couple of other items that needed done. I will definitely call TLC in the future and will ask for Robert if he is available for our electrical work. First rate.

Review 11 (2024-12-16 - Rating: 5)
Carlos and Roger came to replace an expansion item on my water heater. They could not have been more professional and talented in handling this issue. We have always had excellent service from TLC but Carlos and Roger were exceptional. They will always have my business.

Review 12 (2024-11-12 - Rating: 5)
We had an excellent experience with TLC. We were selling our house and needed a number of items taken care of prior to closing. Time was tight, and they made sure that we were taken care of. Our technicians Dominic and Fernando, and Erin in the TLC office were both fantastic. I would recommend TLC enthusiastically and without hesitation.

Review 13 (2024-09-12 - Rating: 5)
Great service, prompt, thorough, and reliable. We needed a lighting problem solved that posed a safety issue and couldn’t get anyone to get the job done. TLC understood our sense of urgency and took care of the issue, even following up to make sure everything worked the way we wanted. We will definitely use them again.

Review 14 (2024-07-18 - Rating: 5)
Carlos Duran of TLC was terrific! He installed a new gas line and gas shut off for us as well as a new water filtration system. He checked water pressure and made sure everything was functioning properly after a new water line was installed. He made sure everything was properly done to code, coordinated with the gas company and inspectors to make sure all inspections were completed, communicated proactively with all parties about the work that had been done and what still needed to get done and then followed to make sure everything was working properly. Probably the best communication and most thorough explanations we’ve ever received from a plumber. I was concerned about TLC because they have a reputation of being the expensive ten-pound gorilla in town… but I have no reservations at all about Carlos Duran! Hearty thanks and kudos to Carlos for his knowledge, efficiency, clear communications, caring, attention to detail and his work!

Review 15 (2024-11-14 - Rating: 5)
We manage a small timeshare in Santa Fe and lost heat in one of the units. We contacted our regular HVAC contractor and could not get a service appointment for 3 weeks with us on standby. We also contacted TLC hoping to get service earlier. Our regular contractor was able to check the furnace earlier and found it was an electrical problem but couldnt do anything since they dont do electrical work. We again contacted TLC who scheduled us for an electrician from there company the next day between 8am and 5pm. He arrived, diagnosed, and repaired our problem quickly and efficiently. We are very happy with their service and will definitely use them again in the future.

Review 16 (2024-10-26 - Rating: 5)
TLC Plumbing is the best of the best! They were on time, very efficient and knowledgeable at accessing the problem and had the know how plus all the parts and tools on hand to fix my plumbing issues. Plus they were so nice, well mannered and cleaned up at the end of the job. I recommend TLC Plumbing with straight AAAs!!!

Review 17 (2024-09-11 - Rating: 5)
Sergio and Ivan were great. Called to let us know they were on their way, arrived on time, kept the work area neat and clean, and patiently answered my many questions during the complicated process of removing an old boiler with 7 separate heating zones and installing the new boiler. I highly recommend both of them for this sort of work.

Review 18 (2024-12-03 - Rating: 5)
TLC replaced a faulty water heater a couple of months ago. They also fixed a drain Ive been having problems with. They, were respectful, kind and knew what they were doing. No leaks, no problems, will update review if there is a problem.

Review 19 (2024-11-06 - Rating: 5)
Alex and Tony came out today to winterize my swamp cooler and get my furnace running. They were professional and quick and really helpful with my questions. Alex and Miguel had been out earlier this summer and were also terrific.

Review 20 (2024-10-21 - Rating: 5)
Marco Pinon Of TLC Plumbing installed our new Kohler toilets this Friday and did a most excellent job. Im quite pleased with his work ethic and the fact that he knew what would be needed putting new toilets in an older house. I would recommend both him and TLC for all your plumbing needs. - Kennard V Wilson

Review 21 (2024-10-19 - Rating: 5)
Five stars for extensive electrical done on my house, first by Robert; then by Robert with Chris and Nick, who were also good. Robert is the lead electrician, and never have I had such outstanding service in Santa Fe: he is professional, courteous, articulate, and extremely knowledgeable. They did everything from adding proper grounding wires to adding surge protectors on multiple panels and systems beyond that; they repaired my landscape lights; added an electrical box to install an oven; siliconed nine exterior light fixtures, and did many other things large and small. Robert gave me an itemized quote to approve on his iPad, then reviewed everything thoroughly before I paid. Good will was maintained tyhroughout, even at the end of an eight hour day, following Roberts 4-5 hours two days before. Absolutely six star pros, they will always have my business.

Review 22 (2024-09-12 - Rating: 5)
TLC Santa fe 288 to clarify. We had Chris and Robert in electrical back over to look at a former repair that didnt fix the root of the issue. Both of the technicians were knowledgeable, honest, and frankly just friendly people. They located the issue explained it to me so that Id understand and fixed it within the hour. If I ever need with done in the future there is no doubt Ill request them both but name.

Review 23 (2024-10-11 - Rating: 5)
On October 8, 2024 our hot water heather stopped working. TLC assured us that a technician would be at our house by the end of the day. Indeed, Fernando arrived, found the problem with our Viessman boiler and within an hour he fixed the problem and we have had hot water since. We want to thank TLC and Fernando for their outstanding customer service, technical know how and for honoring their commitment to arrive when scheduled. We highly recommend TLC and their skilled technicians for any plumbing problems, emergency or otherwise. Deborah and Mark

Review 24 (2024-11-12 - Rating: 5)
I am a beyond grateful customer!!!TLC employees Miguel Bustos and Joey Leyba came to my house last Thursday through a snow storm ( over 12 inches of snow) and power outages and managed to remove a 40 year old non working heater and install a new heater that works like a champ🙌 everyone that I talked in the office(Stacy)and the schedulers ,reassured me if the roads were passable their guys would be there and they were.. amazing company and customer service, thank you !!

Review 25 (2024-09-12 - Rating: 5)
TLC Electrical, recently did an extensive electrical overhaul at my mother’s house. The electrician’s Robert and Chris were excellent in every way. They were very professional, showed up even earlier than when they were scheduled, very polite, detailed oriented and got the job done in one day. They were a delight to work with!

Review 26 (2024-09-27 - Rating: 5)
All the staff members we worked with were friendly and effective, great customer service and professionalism. Carlos was spectacular to work with in the field and shows real concern for doing the job right the first time. Great communicator, honest and friendly!

Review 27 (2024-12-06 - Rating: 5)
Robert (Super Electrician from TLC) arrived on time and performed the work quickly, left no mess and was easy to talk to. In short Robert was Great!! This is why I keep going to TLC for all of our needs. Thanks!!

Review 28 (2024-09-08 - Rating: 5)
It was late Saturday afternoon when we discovered water under our home office floor, coming to the surface where the slats in the wood floor join. And it was spreading!! We didnt want to wait until Monday, so we called TLC; they sent Carlos Duran. He called us back promptly and arrived within half an hour. He quickly located the leak in the wall between the office and the bathroom. It was an awful mess, but he stopped the leak and cleaned up the mess within an hour. We are so grateful!

Review 29 (2024-12-10 - Rating: 5)
Robert from TLC came to restore electrical outletsHe was very friendly, professional , and knowledgeable. Let me know all he was doing and instructed me after work was done.Very happy with his work!

Review 30 (2024-01-08 - Rating: 4)
After my water heater croaked I called TLC on the Wednesday after Christmas, and they were able to get to my house on Thursday, then return to do the replacement the Tuesday after New Year’s, so I was really thankful for the quick response. The two men had to wrestle a poorly installed, much too large for the space, water heater out, then did an amazing job plumbing in a new tankless heater. They were both hard working and professional, and cleaned up every sign they’d been there. I’m really happy with the outcome, even though I think I paid more than I could have if I’d shopped around. But, I wanted a good heater properly installed, and that was worth it! I will definitely use them for future projects.

Review 31 (2024-11-26 - Rating: 5)
I want to thank Carlos Durans TLC team of plumbing for their OUTSTANDING repipping of the main bathroom and kitchen. The work of Marco and Oscar were extremely professional and provided Carlos with superior support during the repipping. One final note. Oscar should be recognized for his superior nose and his detecting of a very dangerous kitchen stove propone gas line leak. This not only mitigated a significant fire and explosive hazard but also avoided potential loss of life by being over come by the gas leak. Best regards, Rollin Whitman

Review 32 (2024-10-14 - Rating: 5)
Carlos Duran came on time, and was very attentive courteous and understanding of the complexities of the situation. When the problem turned to be complex, he offered alternative options, tried to contact his supervisors and NM Gas for my sake, called me back after they replied. He is the excellent professional you may want to call for gas leaks diagnosis and repairs.

Review 33 (2024-11-10 - Rating: 5)
TLC Plumbing is the best! Carlos solved the problem quickly and professionally. He made sure the boiler for the radiant heating system was working perfectly. He is professional, courteous and experienced. Thank you TLC !

Review 34 (2024-10-01 - Rating: 5)
We had a second leak in the pex lines under a concrete slab that our home in Los Alamos was built on. We came to realize that the pex line leaks would probably continue and there would be places were it would not be feasible to jack hammer the floor to repair the leaks and it would continue to be a disaster. We called Carlos Duran at TLC whom we had worked with on the first leak. We had utmost confidence in him as a master plumber and the knowledge and know how he had to address the problems. We wanted a permanent solution, and went with re-plumbing the entire home in copper pipes. It involved cutting holes in the walls and carefully installing the plumbing. Carlos and his apprentice Alec did a superb job of installing the new plumbing, testing for leaks, insulating the pipes for winter and installing shut off valves for the situation where we might be gone from our home for a period of time. Carlos carefully and thoroughly explained how to shut down and re-open the plumbing. I was relieved to have such a comprehensive solution to a horrible problem. It left me feeling that all is well and we have done our best.I highly recommend Carlos for any plumbing work that you might need. They were so considerate and friendly and did such a fine job of cleaning up.Thank you, Carlos and Alec!!!

Review 35 (2024-09-10 - Rating: 5)
Marco and Martin, TLCs technicians, were amazing. Very professional, competent and courteous. We highly recommend TLC Santa Fe. This company has done our split units, new boiler and now water heater. Excellent service on all.

Review 36 (2024-10-17 - Rating: 5)
Had a boiler and new plumbing installed last year. Pre-season check revealed what appeared to be a leak in the supply line. TLC/Carlos D. Came out, fixed it quickly and held my hand thru the first fire up of the year.Carlos D, as he was last year, was on time, a day early actually, professional, great attitude, solved the problem quickly and is generally great to work with. While no one wants to call TLC, knowing Carlos and folks like him are ready helps reduce my HVAC stress levels! Thanks TLC/Carlos!!!

Review 37 (2024-12-13 - Rating: 5)
For the work done the price was fair. Robert was super in our communications before and during the installation of the upgrade of our electric system. His workmanship is excellent and it looks great.

Review 38 (2024-07-19 - Rating: 5)
Hands down the best service I have ever had. Andy and Tiago of TLC just left my house and did a better job than anyone else in this town could. Bet. This house was poorly built in the 40s and elm roots have invaded the pipes. Even after they resolved the problem and cleared the roots, they took the extra care to run a camera in, and after finding more of my issue they put on different tips, and snaked again, buying me some more time to have a functioning home. Highly recommend TLC. Scheduling was easy, pricing was good, and service was amazing. Thanks TLC!

Review 39 (2024-11-10 - Rating: 5)
Carlos is an exceptional plumbing technician.He solved the problem quickly . He made sure the boiler for our radiant heating system was working properly. He was professional, courteous and experienced.

Review 40 (2024-06-21 - Rating: 5)
Second time weve had TLC out (for different reasons). Both times Sergio and Ivan were the techs. We are very pleased with them. Knowledgeable, efficient, friendly, personable. And -- they explained exactly what was going on and what they would be doing. Very good work. Recommended.

Review 41 (2024-10-15 - Rating: 5)
Robert the electrician was very thorough and took the time to explain what he was doing. In addition to being generous with his attention, he struck me as honest and detailed in his work.

Review 42 (2024-10-01 - Rating: 5)
We have complete and absolute faith in our plumber, Carlos Duran!! He has done EXTENSIVE and varied plumbing in our home during the last 6 months. His work includes re plumbing the our entire homes potable hot and cold water systems, in copper pipes through the attic, as well as jack hammering into concrete to find leaks, and repairing the holes when completed. We would not want to use anyone but Carlos!Here is the story: In December of 2023, our wirsbo pex plastic piping sprung two leaks, under our concrete floors, in the primary bedroom. (The bedroom wall is adjacent to our utility closet, which contains the boiler and hot water heater.) Carlos correctly found the source of the leaks (after a leak detection company incorrectly diagnosed where the leak was, resulting in a 3rd hole being dug.) Carlos expertly jack hammered the holes, up to 30 inches down. One of the leaks was embedded in concrete, which necessitated a delicate operation, so as not to damage surrounding piping. If fact, Carlos said that the initial plumbing pipes were situated too close together, when the house was built in 1999. He also provided a proper shut off valve for an adjacent outdoor spigot that was lacking one. The entire concrete flooring operation took about a week.In early September of 2024, we unfortunately experienced another pex plastic piping leak, somewhere in the walls between the primary bathroom and the kitchen. This was a NEW leak. We awoke one morning to water in the primary bathroom, the adjacent closet, a corner of the kitchen, and a hallway. Carlos to the rescue!! He and his very competent apprentice plumber Alec spent 8 full days expertly running copper piping for our hot and cold potable water, up through our attic.In Carlos estimation, the plastic pipe failures were probably caused by the piping being left too long in the sun when the house was constructed. This can lead to deterioration.Fourteen long channels were cut into the walls of the house to accommodate the new copper tubing. One man cut, while the other held a vacuum to minimize dust. Debris, including pieces of drywall, was collected in a big black plastic bag taped to the wall. Bags were hauled away each evening.We really appreciated how Carlos and Alec cleaned up so thoroughly after each day! They were so respectful of our space!Carlos also discovered that we had no shut off valve to the city water supply, which could have serious consequences, and he put one in. This is just one example of his wonderful attention to detail -- and how his alertness to detail and perceptive knowledge helped us in innumerable ways!Actually, we were going to have new plastic piping installed up through the attic -- it was only Carlos suggestion that copper piping could be installed that made us realize it was a possibility!Carlos Duran, and Alec, were always exceptionally warm, friendly and courteous. We feel as though we made two friends, and really missed them when the project was over! And now we have peace of mind, and no more leaks!!

Review 43 (2024-10-21 - Rating: 5)
Robert S. did a great job on my electrical problems. He was kind, clean and very professional! Ill definitely use him and TLC again.

Review 44 (2024-08-20 - Rating: 5)
Carlos Duran did a great job replacing the pressure reducing valve and using propress parts to avoid soldering because of flammable insulation. Carlos was very professional and friendly. I’m very pleased with his work.

Review 45 (2025-01-07 - Rating: 5)
They showed up exactly when they said they would, they diagnosed and found a solution for our problem, and the two men who came were very nice. Ill continue doing business with them and I recommend to everyone.

Review 46 (2024-06-12 - Rating: 5)
We called TLC yesterday afternoon because we needed a kitchen sink drain replaced and we couldnt get the old part off by ourselves. Marco was able to come the next morning. The old part was frozen, so he cut it off. He used our new part plus a part from his truck and got it all nice and fixed up, then tested it with a sink full of hot water for 10 minutes or so. Marco was always very pleasant and polite, always willing to explain what was needed and what he was doing. We are very happy with Marco and TLC Plumbing!

Review 47 (2024-09-30 - Rating: 5)
Carlos Duran was here this morning. Very helpful. Very good communication skills. Charming guy. Good advise. Also consulted with Eduardo. Both very good representatives of the company

Review 48 (2024-08-05 - Rating: 5)
Weve worked with Carlos Duran from TLC on a number of occasions. He has been a delight to work with. Great problem solving, efficient full service installations and great communications. He really cares. Thank Carlos!

Review 49 (2024-12-23 - Rating: 5)
They came within time and was courteous and professional. Swift assessment of the situation and did a great job to install the pressure regulator. Much appreciated.

Review 50 (2024-11-01 - Rating: 5)
An electrical issue in my kitchen was keeping me from making coffee! TLC sent Robert S. and he was great. Problem resolved. Emergency averted. Will use again

Review 51 (2024-10-08 - Rating: 5)
As always Carlos to the Rescue from TLC Plumbing. He is always there to help us with whatever plumbing issue we have, and he does a great job, and is so informative as to what this issue was and how it got fixed. Thanks again!

Review 52 (2024-10-01 - Rating: 5)
This was the second time Carlos came to my house for ongoing kitchen up dates. He did fast accurate work and was a pleasure to chat with. I’ll ask for him specifically for my next plumbing project!

Review 53 (2024-11-11 - Rating: 5)
Robert, our electrician tech, was very courteous and professional. He diagnosed our problem, discussed options for repair, and completed the repairs quickly and efficiently. We are very pleased.

Review 54 (2024-08-05 - Rating: 5)
TLC quickly identified and corrected a challenging slab leak. The team showed up on time, was very transparent with pricing, and was incredibly professional. I give TLC the highest rating possible!

Review 55 (2024-08-23 - Rating: 5)
Responded to service call the same day. Replaced leaking valve, flexible line, and toilet fill valve. Excellent results, problem solved. Professional and very courteous technicians. Will definitely use again.

Review 56 (2024-07-30 - Rating: 5)
Carlos with TLC was a real savior. We had a leaking toilet and he came to the rescue. He is very professional and knows his stuff. He explains what is wrong and how he will fix it. I highly recommend Carlos with TLC.

Review 57 (2024-12-28 - Rating: 5)
12/27/2024 Carlos Duran, assisted by Roger, visited today to check our water pressure. While here, Carlos also diagnosed and repaired water supply and drainage issues in our master bathroom. Carlos is a “plumber’s plumber”. His expertise is evident. Both Carlos and Roger are also professional and friendly. They arrived on time, and took care of issues beyond the scope of today’s anticipated service. TLC’s customer communication is unfailingly great.2022–Greg Ortiz, a TLC journeyman plumber, with assistance from apprentice Isaiah, installed a tankless water heater in our 20-year-old home. Greg is knowledgeable, experienced and fast. In three hours we went from long, long waits for hot water to instant hot water at every tap! We appreciate Greg’s professionalism, and are thrilled with his great service!!2022–Also with TLC, Daniel Quintana, solved our very slow draining master bath sinks by replacing the drain fixtures beneath each sink, and snaking the line. Perfect communication, friendliness, and quick service.Thank you TLC!!

Review 58 (2024-10-10 - Rating: 5)
TLC has been great to us. Robert Stewart was extremely prompt and professional with all work he has done for us.

Review 59 (2024-07-01 - Rating: 5)
Sergio and Ivan were both very professional and knowledgeable. They did a great job explaining the workings of the water softener and its functions. We will definitely use them again.

Review 60 (2024-10-09 - Rating: 5)
Again, Carlos Duran and his TLC team did a throughly professional job at our showroom in Santa Fe and I couldn’t be happier with the result. Great job TLC…AGAIN!

Review 61 (2024-11-11 - Rating: 5)
Robert was so nice and fixed our electrical problems quickly! Couldn’t ask for a better electrician! TLC is our new go to for electrical and plumbing.

Review 62 (2025-01-03 - Rating: 5)
Robert was the best electrician weve ever worked with. So kind, professional and patient. We could not locate a fire alarm that kept chirping from low battery. Robert did a great job at process of elimination. After a long search it was inside a desk drawer! Despite it being a silly reason to call out an electrician, Robert was so patient and even looked inside all our vents in the house to try and find it. He noticed that we didnt have a surge protector on the electrical box and recommended we install one to be in accordance with code, but also to protect the house and appliances. I didnt even know a surge protector had become part of the code in Santa Fe! Request Robert for any electrical needs you have! He was great!

Review 63 (2024-02-10 - Rating: 5)
I had a wonderful experience with Fernando, a TLC professional who has been to my home on more than one occasion. He came to check my heating system. He was conscientious regarding arrival time, calling to let me know an emergency call had come first but he would still arrive at my house on time. He quickly addressed my issue, teaching me several things in the process about heating systems and ways to save money in the process. I certainly hope he is the pro assigned to me when I call TLC again, which I will do. Ive used this company for my heating and cooling system and plumbing needs for some time. Theyre top notch. Fernando is one of their best.

Review 64 (2024-10-09 - Rating: 5)
Great service from Carlos and Alec. Very professional and they solved my issues quickly. Highly recommended. The only plumbers I’ll be calling if I need anything in the future

Review 65 (2024-07-13 - Rating: 5)
Carlos came to my aid when no one answered their phones, on a weekend no less. He honored his words and took care of a 26k for a lot cheaper than the competition. I’ll use Carlos and TLC from now on! A+++

Review 66 (2024-11-09 - Rating: 5)
Carlos was very friendlly. He apprised me of when he would be arriving to my home. He explained what he needed to fix and gave me options which i appreciated.

Review 67 (2024-07-09 - Rating: 5)
We had problems with our tankless water heater and Carlos (Duran) was extremely knowledgeable and helpful. He explained everything and further fixed the problem on a follow-up visit.

Review 68 (2024-08-16 - Rating: 5)
Sergio and Ivan did a great job of replacing bathroom/shower piping. Neat, cleaned up perfectly. Looks good and the water pressure is great. Thanks guys!

Review 69 (2024-11-14 - Rating: 5)
Robert was very thorough and precise to resolving our issues.Thank you… I really enjoyed working with him!

Review 70 (2024-09-28 - Rating: 5)
Carlos D. Was great, quick to get there and very thorough, he was knowledgeable and polite. Highly recommend! Chris L. Was responsive, knowledgeable and thorough! Highly recommend both!

Review 71 (2024-09-30 - Rating: 5)
Two hardworking gentlemen arrived. They were pleasant and professional. Got the job done. I would recommend TLC.

Review 72 (2023-08-26 - Rating: 5)
We’re new to Santa Fe and our house had a number of plumbing issues. After checking reviews and shopping around, we called TLC. We couldn’t be happier with our choice. Everyone we worked with was professional and responsive. TLC has completed three jobs for us now and they sent out the same crew every time. I have to call out Carlos, Andy and Dennis for the quality of their work, quick diagnosis of the problem and excellent communication every step of the way. Carlos was exceptional as the crew leader and expert. Russel was my go-to contact at the office. He was quick to get work scheduled and negotiated a fair price.In a trade that isn’t always known for outstanding service and availability, TLC really stands out. I highly recommend TLC.

Review 73 (2024-12-31 - Rating: 5)
Robert was WONDERFUL. Efficient, knowledgeable, courteous and kind. I now have a new electrician!!!!

Review 74 (2024-12-24 - Rating: 5)
Fast arrival and efficient service on Christmas Eve! Much appreciated!! Will not hesitate to call again when the need arises!!

Review 75 (2024-12-12 - Rating: 5)
The Plumbers that came out were very professional and explained everything. I was very pleased with their work.

Review 76 (2024-11-30 - Rating: 5)
Carlos with the TLC crew did a fantastic job restoring water for us. I would highly recommend.

Review 77 (2024-01-02 - Rating: 5)
Very thankful for the excellent work Sergio and his coworkers Oscar and Ivan have completed replacing water heaters in my home, including installation of a new tankless system. Sergio is great to work with, providing prompt, very knowledgeable and highly skilled service. All repairs and installations are working perfectly.I would highly recommend Sergio and the team at TLC for high quality, prompt service at a fair price.

Review 78 (2024-05-17 - Rating: 5)
We have had a couple of plumbing issues lately and used TLC to resolve each of them. Weve had really good experiences with TLC. They are prompt and professional. Thank you Andy and Daniel!

Review 79 (2024-11-06 - Rating: 5)
Huge shout out to Robert for repairing the electrical conduit on our evaporative cooling unit! Great communication and follow up!

Review 80 (2024-01-20 - Rating: 5)
I had a leak on my mainline water on my steep driveway a month ago. Called TLC and they came right away in a very cold and snowy day. They fixed the line and it burst again after two days. They came back again to fixe it. Two weeks later, the leak came back. Upon the team arrival, we decided to reroute the main pipe as it was very old. The scoop of job was huge and costly but Gabriel and his team, Oscar were amazing, very punctual, professional, positive attitude and polite. Just a huge thanks to this excellent team. Such an asset to TLC plumbing!

Review 81 (2024-10-21 - Rating: 5)
Robert did an excellent job of communicating, being on time, and solving our problem. Definitely recommend.

Review 82 (2024-09-04 - Rating: 5)
Diagnosed the problem quickly, replaced a part and shortly had hot water. Thank you for your professionalism and prompt repair. Greatly appreciated. KR.

Review 83 (2024-11-11 - Rating: 5)
Money well spent. Lifetime warranty on the workmanship. 1 year on parts. Dominic handled our plumbing, awesome friendly guy. Robert showed up and was very informative and helpful, also friendly and very cool with us. Took care of some basic electrical work, let us know what we needed to get things up to code. TLC has an awesome team, and we really appreciate them. Highly recommended.

Review 84 (2024-10-31 - Rating: 5)
Carlos was very professional, knowledgeable and precise.I would recommend his work as a plumber to anyone.

Review 85 (2024-08-22 - Rating: 5)
I am very very impressed with Marcos work from TLC: Friendly, competent and articulate. Very knowledgable !

Review 86 (2024-09-28 - Rating: 5)
Fernando was excellent. He was on time, knowledgeable, talked us through the repair and came in on budget.

Review 87 (2025-01-07 - Rating: 5)
Great service and expertise ! Will use them for all my plumbing needs

Review 88 (2024-04-30 - Rating: 5)
Carlos diagnosed our plumbing problem fast and correctly, He did the job in an excellent, professional manner. We are very pleased with TLC and Carlos. We will request Carlos for any future plumbing issues.

Review 89 (2024-08-13 - Rating: 5)
Excellent work. Very professional and informative. We are very satisfied with the help they gave us with our water heater and gas heater stove👍

Review 90 (2023-09-17 - Rating: 5)
Andy Martinez did a fantastic job with plumbing repair. He was readily available, completed the job in two days, and was very professional. We had a pretty good leak in a sprinkler system, among other issues. Martinez showed up within a day to estimate the job, then was out to complete the job within a week. He and his crew dug up the water lines, Replaced the main to the house, and added sewer clean-outs and a back flow preventer to the sewer line inside of 2 days. All of his staff were professional, polite, and efficient.

Review 91 (2024-05-16 - Rating: 5)
Oscar & FernandoKnowledgeable, attentive, patient & got right to work.Trustworthy and a great price.We will surely use them again and refer our family and friends.

Review 92 (2024-07-03 - Rating: 5)
They are just really good and knowledgeable. I never worry if I am getting sub par work. Sergio and Ivan are helping me keep this old house going leak free.

Review 93 (2024-01-02 - Rating: 5)
Technicians who came to assess the work that needed to be done for our new range were Carlos and Denis. I cannot say enough good things about them. They are clear and professional. They went above and beyond to check everything, including our water heater. Fantastic workers.

Review 94 (2024-05-29 - Rating: 5)
TLC installed mini-splits for us, and I could not be happier with the results! The crew was on-time, the project was on budget, the work was impeccable, every member of the crew was courteous and polite, and the results are fantastic!! TLC is the REAL DEAL!!

Review 95 (2023-11-10 - Rating: 5)
Just had Justin of TLC work on our furnace. He was knowledgeable, skilled, efficient, and on time. He diagnosed the problems we were having quickly. Furnace is back up and running as it should. They did not charge us an arm and a leg, either! Highly recommended.

Review 96 (2023-12-23 - Rating: 5)
TLC Plumbing saved us just in time for Christmas!We had a gas leak,no heat ,no hot water,needed a new furnace. Our techs, Carlos Duran and Dennis Chavez,went ABOVE and BEYOND,to get everything up and running TODAY,and we couldnt be more grateful! My house is warm once again and our grandchildren will be home for Christmas, thanks to Carlos and Dennis,they were true professionals,Thankyou!!

Review 97 (2023-10-03 - Rating: 5)
I had a great experience with TLC Plumbing both service technicians were professional, polite, and knowledgeable. I will definitely be calling TLC plumbing again for any future issues that I may have. I’d recommend them to my family, friends, and colleagues without a doubt.

Review 98 (2024-04-16 - Rating: 5)
Had to write a review to give a shout out to Carlos Duran. He provided excellent and speedy service when we needed it. And, he is just about the friendliest person you ever met.Thanks Carlos!

Review 99 (2024-01-13 - Rating: 5)
Would recommend TLC! We had a frozen pipe burst above our water heater on Friday. TLC sent Justin V. to our house a few hours later. He called ahead, arrived on time, and communicated clearly with us throughout the job. Thanks Justin!

Review 100 (2024-09-18 - Rating: 5)
He did an exceleent job and helped us as well so Top Drawer!!

Review 101 (2024-12-12 - Rating: 5)
Carlos and Roger from TLC carried out a full day’s worth of plumbing work for us at our new home in Santa Fe and we couldn’t be happier with the result. They called approximately half an hour before they arrived, thoroughly explained everything that they would be doing before they began, and provided a detailed walkthrough after the job was complete. Their professionalism, communication, and the quality of their work was all outstanding and we wouldn’t hesitate to recommend TLC to anyone in the Santa Fe area.

Review 102 (2024-01-18 - Rating: 5)
Hello, Marco Pinon just finished installing a new shut off valve at my home. What an excellent employee. Marco confidently did every step. I would definitely want Marco to do any plumbing projects in the future.

Review 103 (2021-04-13 - Rating: 5)
Weve been in our home for 2 years and this is our first experience with a septic tank. Both our toilets stopped flushing and when using the plunger...the water backed up in tub and shower. We have a home warranty policy but they couldnt send anyone out for 3 days. Unacceptable. So we called TLC, which had done some excellent work with our heating system a month earlier. They were VERY attentive, came out right away...kept on the problem until it was solved. Shane and his apprentice were such a pleasure to work with. Shane came at 7 a.m. to assess the situation and recommended we call Chavez Septic Pumping Service...then Shane came back after that was finished and finished up a very difficult job...at night! I had a great experience with TLC before and now this experience proved they are the only plumbers to call. Shane found the missing clean out which was UNDERNEATH brick steps. That was pretty amazing. The pricing was very reasonable. They are our go to plumbers forever more.

Review 104 (2024-09-06 - Rating: 5)
Experts in their field! Carlos the plumber awesome. Mike Hvac the best. Great job everyone.

Review 105 (2023-09-07 - Rating: 5)
Highly recommend TLC Santa Fe. Marco Pinon and Isiah Martinez were very professional, on time and work was done properly, quickly and cleanly. As a real estate broker, designer and expert in high end construction, I will refer them to my clients and friends. Great work, knowledgeable and skilled, prompt and courteous.

Review 106 (2024-11-12 - Rating: 5)
Robert was terrificWas professional and knowledgeable and went the extra mile to be sure my electrical was safe

Review 107 (2022-07-26 - Rating: 5)
Our water heater pilot light would not ignite so we called TLC in Santa Fe, NM and they were able to send Sergio and Hugo out right away and after assessing the situation it was decided a replacement was necessary. Sergio and Hugo were able to come back the next day to install and get our water heater up to code and they did an absolutely fantastic and professional job. Sergio is very precise and really went through extra mile to make sure all the piping and ducts were done to code. They were both so friendly and made this whole process a delight! We have had them install a new gas furnace and fix some drains as well. You can’t go wrong with the professionals at TLC in Santa Fe, NM!

Review 108 (2024-11-20 - Rating: 5)
Very friendly and knowledgeable man. Provided good service and promise to take care of any possible issues.

Review 109 (2024-12-27 - Rating: 5)
Robert is great. Very clear, professional, and efficient!

Review 110 (2024-06-20 - Rating: 5)
Fernando was great, he installed a kitchen faucet with expertise and efficiency. We would use TLC again.

Review 111 (2023-12-08 - Rating: 5)
I had a busted water heater and had called a total of four plumbers. They were the ones that called back the soonest and schedule immediately. Carlos, was amazing and installed a new one! I highly recommend them!

Review 112 (2023-12-11 - Rating: 5)
Justin Vigil did a remarkable and well needed job like a pro. On time, professional and went above and beyond the call of duty. He came prepared, with all needed parts and took the time to repair the things needing repair until everything was working as it shouldHe was wonderful!

Review 113 (2023-02-02 - Rating: 5)
Marco Pinon of TLC Santa Fe and a helper installed a new gas water heater today. They did a great job. Marco did everything he said he would do: inspection, recommendation with no sales pressure, coordination of installation, on time, efficient, friendly, professional, good estimate. TLC is lucky to have him and he appreciates TLC as a company. Thank you for getting our hot water back as soon as possible!

Review 114 (2022-08-03 - Rating: 5)
My wife and I recently moved to Santa Fe. We bought a nice home but it needed some repairs. We called TLC to look at the old evaporative (swamp) cooler on top of our home. We were not surprised when we were told it was not worth repairing. Justin, the TLC representative that came to our home to attempt to repair the old cooler helped us understand the different coolers we could purchase to replace the old cooler, and he helped us understand the pros and cons of the different units. We purchased a new cooler through TLC and Justin, Ryan and another TLC employee installed the coolers within days.The coolers work great and they are exactly what was needed to keep our house cool.A few days later we had a lightning strike near our home. The lighting damaged the pump for the boiler that heats our home. (The lighting also fried our cable box and internet modem.) We called TLC and the technician (a plumber) that came our home identified the problem, ordered the part and installed it a couple of days later. The technician and his assistant were very professional and his troubleshooting saved us thousands of dollars to replace the boiler.All of the TLC employees we have worked with have been polite, knowledgeable and professional. All of the charges for work done by TLC have been reasonable.We strongly recommend TLC.Rick and Betsy S.

Review 115 (2021-11-23 - Rating: 5)
Darren Luper fixed a heating valve problem we have had for a few years - we were impressed with his ability to identify the problem and fix it. He went out of his way to find the necessary part locally, pick it up and come back and fix it the same day within a very reasonable time period. Darren has wonderful customer service and communication skills. We felt the price of the service was fair. We have been very pleased with the timeliness and quality of service from TLC and continue to be glad we have a service agreement with them.

Review 116 (2024-12-19 - Rating: 5)
On time and great friendly service. They knew what they were doing and resolved the problems quickly.

Review 117 (2024-08-21 - Rating: 5)
Carlos Duran and his apprentice were very professional and did an excellent job.

Review 118 (2023-07-27 - Rating: 5)
TLC, specifically Sergio and Ivan, installed a Kinetico water filter for me. They did an excellent meticulous job, answered all of my questions, were clean and courteous. I would definitely have them back for other plumbing work. Also, Russell a manager at TLC was extremely responsive getting me a quote for the work.

Review 119 (2021-11-10 - Rating: 5)
Fernando at TLC Santa Fe was super responsive when I needed a repair to the overflow valve in my tub. While here, he recommended an upgrade to the shower valves since I was having work done and he could access them which would save me money. He worked around my schedule and stayed past 7pm to get the job done well. I called him again to upgrade the shower valves in the master bath and again, he worked around his schedule to fit me in. He is always professional, courteous, and just so easy to have in my house and working. I will definitely call and ask for him again for any of my plumbing needs.

Review 120 (2023-05-02 - Rating: 5)
Daniel and Andy worked well together to fix our plumbing issues. Daniel explained what he was doing and why all along the troubleshooting and repair process. They were transparent and did the job well. If we have another plumbing issue, we’ll call TLC again.

Review 121 (2023-07-13 - Rating: 5)
TLC is a top rate company. Justin and Issac installed our tankless water heater. They were professional, friendly and very helpful when I had questions. I highly recommend TLC for your plumbing needs.

Review 122 (2023-03-23 - Rating: 5)
Greg & Marco from TLC were exceptional with the installation of a Tankless Water Heater and a Water softening system. Initial diagnostics of the system were informative and provided me with the necessary information to help me research the installed products. They were responsive to my questions both in person and text/phone. I would recommend TLC (Greg & Marco especially) for your plumbing and water needs.

Review 123 (2022-11-22 - Rating: 5)
I have a nightmare rental property with sewer draining issues.The sinks, tub, and shower bubble and take a loooooong time to drain. In the past year, I hired 3 different plumbing companies to get it working correctly. Each one assured me the problem was fixed. A month later, the slow draining was back.I noticed TLC at other homes in town. I assumed that TLC plumbing was going to be expensive but I was desperate.Jon, a technician kept me informed of when he would arrive.(I appreciated being able to meet at the house when he arrived instead of waiting a long time a the rental.)Jon knew his stuff! He had a lighted probe that enabled him to see into the sewer drain. He saw a broken clay pipe in the front yard that could have been part of the problem. BUT he didnt stop there. He was able to look all the way out to the street, to the place where the sewer line was the citys responsibility.He pulled long, blackened, slimy roots out. Yards of disgusting roots that had been clogging the line.I took pictures and now have proof the problem wasnt all my responsibility.Jon continued cleaning the line until nothing else came out!The renters are thrilled that the sinks and tubs drain so quickly now. Jon was patient, thorough and hard working. TLC hires exceptional workers! I highly recommend them!

Review 124 (2024-11-11 - Rating: 5)
TLC and Marco are great!On time, quick and thoroughThanks

Review 125 (2024-12-30 - Rating: 5)
Rob and Daniel were knowledgeable and fixed my flickering lights quickly.

Review 126 (2023-09-07 - Rating: 5)
Set up a service agreement with TLC.Had our 1st service today.Could not have been happier. Fernando and Matt were friendly, thorough, respectful.Communication was clear.Highly recommend.

Review 127 (2022-10-21 - Rating: 5)
We have used TLC for various things over the years. They have always been easy to reach, fairly priced and have good communication through the process. We had a new furnace/water heater combo installed this year and then changed over to natural gas while selling the house. It was a crazy time with realtors, inspectors, buyers and us involved. They worked with us and really went above and beyond to make sure inspections went smooth and deadlines were met, even when there were surprise last minute needs. Gabriel (amazing HVAC tech through the whole process), David (manager who rearranged his schedule to make sure the inspection passed when it really needed to), Fernando (who went over after hours when a last-second need came up) and Erin (in the office, answered all my questions whenever I got nervous) were all incredible.

Review 128 (2022-09-17 - Rating: 5)
In a town where its hard to find help, TLC responded immediately to my inquiry about replacing my old water heater and fixing a problem with the dryer Id just bought. Justin and another technician whose name I forget came to my house to assess the situation. They immediately diagnosed the problem with my dryer and didnt charge me anything for that because it was such an easy fix (the gas wasnt turned on! -- which the dryer techs had not noticed in TWO VISITS). They gave me an excellent quote for a new water heater, and I decided to go with them because of their responsiveness, knowledge, and professionalism. The job was scheduled within a week, and Justin, the technician who did the work, was fantastic -- totally polite, professional, and efficient. This is a great company!

Review 129 (2023-10-28 - Rating: 5)
Carlos and Kevin did great. Work done right the first time. And a defining value, especially in NNM, someone picks up the phone, schedules, and responds … no unanswered phone calls! Definitely our go to company.

Review 130 (2022-05-09 - Rating: 5)
Ryan Catanach at TLC was so helpful with our Air Conditioner maintenance visit we had recently. He was on time and went above and beyond to help adjust our vent which we were having trouble adjusting. We are grateful to have such professional and responsive customer service. We will continue to call TLC Plumbing/HVAC I highly recommend!

Review 131 (2023-01-12 - Rating: 5)
Eddie was awesome! He communicated when he would be here and was on time. He showed me and helped me to see what was happening with our system..he fixed it for us in no time and he was thorough and kind. We feel super taken care of and happy with his service!! Thank you!

Review 132 (2022-04-28 - Rating: 5)
TLC has performed several services for us over a number of years. From maintaining our radiant heating system to replacing our boiler and water heater to maintaining and replacing our evaporative coolers and their work has always been first-rate. They are professional, their estimates are accurate, the work is done correctly, and their prices are fair.We have worked with one of their professional technicians, Ryan Catanach, on many occasions. He has proven to be knowledgeable, prompt, efficient, and pleasant to work with. He has often done work for us that is above and beyond what we might have expected.

Review 133 (2023-09-01 - Rating: 5)
MEGA plumbing recommendation! Daniel Quintana with TLC Plumbing & Utility. Our plumbing backed up and I called TLC at 11 a.m., and they were at our place just after 1 p.m. They fixed the issue fast and were gone by 1:45 p.m. Super nice guys and a fast fix just before the neighborhood shuts down for Zozobra.

Review 134 (2023-08-23 - Rating: 5)
Our thanks to Greg and Marco for their professionalism and service. We had x4 sinks in our home that had issues. They came out and did their thing and got us up and running again. Many thanks guys, we appreciate you.

Review 135 (2022-02-15 - Rating: 5)
Have used TLC for maintenance of our HVAC units for many years. This time around, we had a serious failure of our 20+ year old hot water system. Greg came out to diagnose the issue, and found that there were multiple items that needed to be addressed/fixed. He gave options to fix what we had, or to move forward with a new system. After weighing our options, we decided to install a new tankless system. Greg was great at getting us the information on what he recommended we install, so we could look up reviews, etc... Once we decided to move forward with the install, he had us on the schedule right away. He removed all of the old equipment, and installed the new unit and we had hot water again. Greg was extremely professional, and competent in what needed to be done. Thank you Greg!!!!

Review 136 (2019-05-19 - Rating: 5)
I recently needed my thirteen year old water heater replaced. Anyone who have been in the situation of needing work or services done will understand how daunting it is in trying to find a reputable company to perform work. As a homeowner you want quality work at a reasonable cost. I initially went online to research by reading reviews of the various companies in my area. I had submitted inquiries online. Eventually I called TLC in Rio Rancho after getting a reference from a colleague. I spoke with Mark the estimator on the phone and explained what I needed and sent him a picture of the current unit. After agreeing on the proposed work and the cost I scheduled for the following day. Lawrence S. was the technician assigned for my water heater replacement. He was on time and performed the work. I would like to commend Lawrence for his professionalism and attention to detail throughout the entire process. He is very meticulous in his work which made me reassured that I had made the right decision by choosing TLC. He stayed after 6:30pm until work was completed. Job was not rushed. I’m not one to write a review but I feel this needed to be recognized.

Review 137 (2020-03-07 - Rating: 5)
My husband and I experienced our first burst pipe as homeowners and called TLC after hours. They were able to come out right away and both Russell and Fernando were incredible. They answered our questions and did a beautiful job fixing the pipe. I felt like they went above and beyond in resolving our situation and I feel confident I found great plumbers. Thanks!

Review 138 (2023-06-14 - Rating: 5)
We had a bad gas line and Greg Ortiz helped us out big time. He was very quick in supplying all permits and answering any questions that we had during that confusing time. TLC Santa Fe is great 10/10 would use again!

Review 139 (2023-10-17 - Rating: 5)
Thanks, Marco! Great work and professional, friendly service. Id definitely use TLC again. Also thanks to Dennis, who came on the original service call and was also friendly and super competent.

Review 140 (2019-04-19 - Rating: 5)
We changed over from a swamp cooler to refrigerated air. Carlos and his crew did a fantastic installation. He always keep us up to date during the installation. He always had ti.e for our questions. Just a great experience.We will be highly recommending TLC to our friends.

Review 141 (2021-04-08 - Rating: 5)
We have used TLC Plumbing and Heating twice now for emergency services. The first year was for our furnace that went out in Feb 2020 and we added A/C as well. The second was to repair main trunk gas line and added tankless water heater also in March 2021. Russell, Fernando, Tony, Rick and Jimmy are fondly known to us as the “A” team! They are so awesome and work so hard - it amazes us their professionalism, dedication and skill. Definitely get what you pay for with TLC - they are the best!

Review 142 (2024-10-29 - Rating: 5)
The plumbers that came over were professional and curtious they figured out the problem and got it fixed

Review 143 (2023-07-07 - Rating: 5)
Let’s start here…they answered the phone. I called at an off time, and from dispatch to the manager, everyone was helpful. Gabriel was the plumber and he did a great job. He answered questions, gave honest assessment, and finished the job quickly. Appreciate it.

Review 144 (2022-04-15 - Rating: 5)
Greg was amazing and did an exceptional job on the repair. The service was fast and well done. I highly recommend TLC and will definitely look forward to using them again, and that Greg would be the responding service tech. Well done guys and thank you!

Review 145 (2022-12-17 - Rating: 5)
Greg did an outstanding job re-routing my main water valve and in-line filter, replacing PRV and installing a Moen Flo water detection device. He was very thorough with explaining what he was going to do and provided options of how best to do the work. I am thoroughly satisfied with the service I received.

Review 146 (2024-11-19 - Rating: 5)
TLC comes thru!I had an appointment scheduled for fireplace maintenance and repair if it needed. On the scheduled day I received a phone call from Santiago saying he and Carlos would arrive within ten minutes to work on the fireplace. Just like he said ten minutes later they were there.They performed the required maintenance, determined whether there were any problems and explained what I should to do keep the fireplace running effectively.Both Carlos and Santiago are extremely knowledgeable, professional and courteous young men.If your gas burning fireplace needs maintenance or has a problem I highly recommend these two young men!!

Review 147 (2019-01-28 - Rating: 5)
David was very professional and detailed. He also addressed other issues we had with our water pressure in addition to fixing the boiler. He walked us through lighting the pilot in case we need to in the future. He was also kind enough to give us a small law enforcement discount! The small gesture made a big impression. The best part was this company quickly responded and came over only 3 hours after calling. I would definitely recommend to my friends and family in the future.

Review 148 (2024-10-18 - Rating: 5)
TLC is fabulous. Plumber arrived and had the problem fixed in less than a half hour. Courteous, experienced, and they always work you into their schedule to get your needs handled. Excellent!

Review 149 (2024-10-28 - Rating: 5)
I use these guys for all my plumbing and heating problems. No complaints!

Review 150 (2023-08-08 - Rating: 5)
When Andy arrived, he listened to my explanation, assessed the situation, and quickly fixed my problems. He was professional and courteous, and I would work with him again of I was in need of plumbing assistance.

Review 151 (2020-06-09 - Rating: 5)
We recently moved into a house out in Eldorado, and we were taking care of a few loose ends from the home inspection. We had five different items of concern, including plumbing and HVAC issues, for TLC to address. After completing the contact us section on the TLC website, they promptly contacted me. The person who helped schedule the appointment was professional and let me know that Darren would be able to help us with all of our issues. Darren arrived on time and had no problem explaining each of the issues to us as well as the next steps we should take. He was honest and knowledgeable, and if we have further concerns, we plan to contact them again.

Review 152 (2018-11-17 - Rating: 5)
Wow! We needed a new boiler and holding tank and are so happy with Richard and Russell! Honestly, we cant say enough about their professionalism and expediency when our hot water suddenly stopped.They were happy to explain how it all worked since we had just purchased the house and we knew nothing about radiant heat or boilers. Its so nice to have such confidence in people who play such an important part in home ownership!

Review 153 (2017-10-27 - Rating: 5)
Derek from TLC called before coming out to our house to confirm what type of service we needed. He arrived on time, checked our boiler and made sure all the control valves to the different zones were working correctly. Derek then gave me a tutorial on how my boiler works and simple thing to do to keep it running in top condition. Great service! Thanks TLC !

Review 154 (2022-05-22 - Rating: 5)
During R and R from the calf canyon fire, my fire engine needed emergency repairs, TLC provided a top notch service at break neck speed. Employees Sergio and tony are truly one of a kind in their professionalism and skill set. We will be recommending them to all of our wildfire counterparts for the rest of our stay in this beautiful state.

Review 155 (2018-11-27 - Rating: 5)
Rick did a great job in servicing our evaporator unit. I plan to use him for other Heating and Cooling needs.11/27/18: Just had Greg at TLC replace an outside water faucet valve. As usual, TLC did a great job in a very efficient and short period of time. Highly recommend TLC for all plumbing and heating/cooling needs.

Review 156 (2022-12-06 - Rating: 5)
This company , went beyond what a company is expected to do. If you are looking for an honest company that stands by their work , please use this company . I had one issue after installation, and they were their the next day ! David is a man of his word . I only wish he did everything else for my house. I highly highly recommend this company here in Santa Fe !

Review 157 (2023-03-20 - Rating: 5)
I have used this company many times over the last 3 years. They are always professional and on-time and do good work. I wish I good name all the techs I have had but they are all great. Especially Sergio and Isaiah and Andy, the electrician. I cant say enough good things about them!

Review 158 (2020-06-02 - Rating: 5)
My wife and I were given an estimate for replacing a hot water pipe in our Tesuque home by a local company and when TLC gave us an estimate it was a fraction of the cost. Turns out the other company was just trying to squeeze us for extra work that was unnecessary. Shane performed the work in a friendly and professional manner all while following CDC guidelines for Covid-19 prevention. The new pipe is working great and looks good. Shane even stopped by a few days later to check on the repair and to make sure our kitchen faucet water pressure was sufficient. Kudos to TLC for employing friendly, reliable and professional people. We will definitely use TLC again in the future if our old house needs a repair. Keep up the good work!

Review 159 (2019-03-03 - Rating: 5)
Doug saved us today from a messysewer pipe! He did a great job and was courteous and professional. We have had TLC work on my elderly parents home and at our former address. We can always count on them to get the job done. Thanks again Doug!

Review 160 (2016-06-15 - Rating: 5)
Matt & Russell were wonderful! On time, polite, clean & professional. They made sure I understood how everything worked and how to fill out the warranty info. I couldnt be happier with my new air conditioners & the service provided by TLC.

Review 161 (2021-03-01 - Rating: 5)
Diagnosed and replaced thermal couple. The technician was in the area and at my house in 45 minutes. He advised me on future replacement of my 30 year old system when I asked but was not pushy or trying to get me purchase what I didn’t immediately need. Rick was thoroughly knowledgeable and efficient. Very impressive!

Review 162 (2024-08-27 - Rating: 5)
I cant speak highly enough of the service I received from Carlos Duran with TLC. When our water heater failed (due to mineral buildup on the heating coils, we soon discovered), Carlos took the trouble to call and check if the unit was still under warranty. While waiting for the replacement parts to arrive we decided to go ahead and replace the entire unit. Carlos and an assistant took extra care to keep the work area tidy and ensure everything was up to code. After installation, he patiently walked my husband and me through the process of how to drain the heater to minimize buildup -- every six months is recommended due to our extremely hard well water. He not only called the following day to make sure all was working well, but stopped back by to adjust the temperature control more to our liking. No one looks forward to needing a plumber, but the next time I do you can bet Ill be calling TLC and requesting Carlos Duran.

Review 163 (2024-03-27 - Rating: 5)
Wow! Prompt, knowledgeable, nice - Carlos was terrific. My problem was very minor, but I wont hesitate one minute to call them for something big when it happens.

Review 164 (2021-08-27 - Rating: 5)
I was having problems with my evaporative cooler. It was blowing hot air and I had water coming off my roof. I called TLC and they sent a tech by the name of Mario over. He quickly diagnosed the problem. I had a bad float and my fan belt was gone. Mario replaced both items. I now have a nice cool home again. Thank you TLC so much.

Review 165 (2021-10-25 - Rating: 5)
We contacted TLC for water sensors and they are super easy to work with; very responsive and do exactly what theyre suppose to do. David McCahon initially came out to estimate and was so helpful explaining things and what is needed. Fernando Athie-Ramirez eventually was the one to come and provide the water sensors. He is so kind and friendly and easy to work with to get all four of our sensors on their app. Highly recommend this company and the MANY SERVICES they can provide.

Review 166 (2017-03-29 - Rating: 5)
Excellent service! I called another plumbing and heating companyand hung up. They were so rude. I called TLC and was greetedby Joni who was awesome. Russell Montano came to my homeand worked on my furnace with another technician whose nameI neglected to get. They were fast, professional and very courteous.I will definitely call TLC again. Thank You to all of you!

Review 167 (2018-12-08 - Rating: 5)
Josh with TLC did outstanding work for us installing bathroom sinks, faucets, and drains. He also replaced the hot water recirculating pump and pressure reducing valve. Josh was on time and prepared, he communicated well. Josh is professional, polite, and a highly skilled plumber. He worked carefully (meticulously) but efficiently. He didn’t waste time (his or mine). He did things right by using the right materials, even when it required a trip back to the supply house in SF. Most plumbers here rush and take short cuts – that is not the case with Josh. Lastly, he likes right angles, which is something you definitely want in a plumber.

Review 168 (2021-01-31 - Rating: 5)
We had a persistent problem with water hammer at our the main valve. The sound and worry was driving us crazy. Three other people had been over and no one could figure out the fix without cutting into the wall. TLC sent Gregory over, he showed up on time and called first. At first glance he knew what to do without cutting into the wall. He is very knowledgeable about his craft and it shows. Finally I felt relieved that this problem would get fixed. He rearranged a couple valves that were incorrect and now the hammer sound is gone. Gregory cleaned up the area and even gave me some energy saving tips!

Review 169 (2024-04-26 - Rating: 5)
Carlos Duran is a very knowledgeable technician and very personable. Next time I call TLC, I will make sure to ask for him.

Review 170 (2022-07-14 - Rating: 5)
Mario was fantastic. He easily was able to diagnose a problem with an AC unit that another company couldnt figure out. Super helpful and gave me some tips on a future project we want to do. I will definitely be a repeat customer.

Review 171 (2017-04-24 - Rating: 5)
An underground pipe broke causing water to gush and flood our yard. We called TLC and they arrived within an hour though it was a Saturday and they were very busy. Russell got things under control and returned Monday to fix the broken pipe as we asked. I appreciated his clear explanations of the problem and he also alerted us to a potential water heater issue. Weve used TLC before and are pleased with their level of service.

Review 172 (2020-08-05 - Rating: 5)
Russell and Fernando installed a new evaporative cooler for us today. We are very happy with the results. They are both very professional, friendly and timely. They fit our work in on a very hot day and we are happy with the results. They provided us with pictures of our existing equipment and thoroughly explained why it was making horrible noise and not functional.

Review 173 (2019-07-02 - Rating: 5)
Twisted out my outside hose faucet and had no water in the house until the issue was fixed. Called TLC early Saturday morning, and the plumber was out at my place within 40 minutes to start working on the issue. Was impressed not just by the quality of the repair was done, but with reliability considering the urgency of the situation!

Review 174 (2021-08-07 - Rating: 5)
We had a superb experience with TLC plumbing of Santa Fe. Their technical rep Roger arrived on time, he quickly determined the problem and resolved all issues in a truly professional and effective way. Just the way you hope a repair visit will go. Thank you!

Review 175 (2018-01-05 - Rating: 5)
The service tech of TLC, Santa Fe NM, Russell Montano was AMAZING!HIGHLY, recommend this company for the professionally in whichwe were treated, both at my work place and at home, it was excellent!(ALSO, his team of people, with him, who I am sorry to say, I do not remember their names were very polite, attentive and professional)

Review 176 (2021-11-15 - Rating: 5)
Daniel came out to my house when there was a problem with the sewer line not draining. He called ahead to let me know when he was a few minutes out and was very knowledgeable and professional. I really appreciate his help and that he was able to come out the same day.

Review 177 (2017-02-19 - Rating: 5)
We had clogged toilets and a back up on Saturday; called TLC and dispatch had Russell contact me within 10 minutes. He was here within half an hour and had things flowing in no time. Russell was very professional, knowledgeable, and efficient. Would definitely recommend this company.

Review 178 (2020-01-15 - Rating: 5)
Plumber Darren that came out was the best plumber we’ve ever had. He solved a chronic problem that no other plumber ever fixed. TLC was reasonably priced and did not flat rate me at an exorbitant amount like other large plumbing services. Thank you!

Review 179 (2021-11-11 - Rating: 5)
Greg and Sergio replaced our whole house water shut off valve, pressure reducing valve, hot water circulator, hot water tank, 2 toilets, numerous under sink and toilet shut off valves, and repaired a leak in our radiant floor heat pipe. They were prompt, professional and efficient. We appreciated their expertise and highly recommend them.

Review 180 (2019-01-14 - Rating: 5)
I woke at 3 a.m. on January 14th 2019 to find the my heater was no longer producing heat. I contacted TLC before the hours of operation, and was quickly called by a service tech named David. He walked me through a couple of troubleshooting steps prior to issuing out a technician. Through his troubleshooting, I was able to find the problem and correct it. He saved me about $200. Im so grateful for what David did, and his insight into heaters, that I was compelled to leave this comment. Its comforting to know that there is a company out there that has my back, even if they do not financially gain!