Reliable Tech Heating Cooling and Plumbing LLC

Located in Santa fe, New Mexico

Address: 2358 Camino Meliton, Santa Fe, NM 87507, United States

Phone: +1 505-471-3197

Rating: 4.8

Services

Small Business
Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-04 - Rating: 5)
Reliable Tech replaced my 22 year old furnace and air conditioner. The quoting process was easy with Angelo answering all questions regarding pros/cons of two different manufacturers quoted to help make the best choice for my home and budget. Installers, Julian and Robert, were outstanding keeping the work area clean, protected floors and rugs, answered all questions and ensured everything was functioning as expected. Thank you for installing and scheduling before year end and working later than expected on Christmas Eve to ensure I had heat.

Review 2 (2024-10-17 - Rating: 5)
I had a water heater installed. I really appreciate their work and business process. I received appointment reminders and phone calls when they were on their way.The owner came initially, explained what he would have to do. He was easy to talk to. I promptly received a written quote.Reliables staff were friendly and courteous. When they arrived, they explained what they would be doing and told me that if I had questions at anytime to let them know. They answered questions promptly and were very knowledgeable. They did a great job cleaning up. I will certainly use Reliable again. I highly recommend them.

Review 3 (2024-12-19 - Rating: 5)
Reliable Tech installed heat pumps as an upgrade to our forced air furnace. The installers were on-time, professional, and competent. Daily summaries of the completed work and expectations of the next day was very helpful. Cant say enough. Very happy.

Review 4 (2024-09-20 - Rating: 5)
Excellent quality of work and clear on their quotes/cost for the work. They had my water heater replaced and working quickly. They were also able to patch up an unfinished mini split install without trouble. I would definitely do business with Reliable Tech again.

Review 5 (2024-10-19 - Rating: 5)
I have worked with Angelo and his Workers on home heating projects in our own home for 8 years now. Everything is still working great!They are truly more than Honest and the most fair in price. They are much more than Reliable and Dependable.

Review 6 (2024-12-31 - Rating: 5)
Techs are well trained, easy to work with, diligent. Reliable Tech been our go-to since installing our heating and ac on 2020.

Review 7 (2024-09-13 - Rating: 5)
I am very pleased with Reliable Tech and the people I met and who worked in my home. They are honest, hardworking, and did a great job. From beginning with estimate to completion of job, I was very pleased. Staff is great, knowledgeable, friendly and I was very impressed. I look forward to working with them in the future when my home is in need of work they do. Thank you! Evelyn Tapia-Barnhart

Review 8 (2024-07-10 - Rating: 5)
Reliable Tech Heating, Cooling and Plumbing were professional and pleasant. They sent out their tech Robert, he was knowledgeable and explained everything he had to do to fix my hvac. I will use them again!

Review 9 (2024-11-16 - Rating: 5)
Reliable is very decent company. They replaced our boiler and got everything up and working well. Great job overall!

Review 10 (2024-04-22 - Rating: 5)
I had my forced air heater installed by Reliable Tech. a week ago. The two gentlemen came on time, were professionally, worked continuously for hours (except lunch). Very hard workers, checked all my vents, and cleaned up nicely after themselves. I highly recommend Reliable Tech Heating.

Review 11 (2024-05-22 - Rating: 5)
We had our old furnace and swamp cooler replaced with an HVAC system. The installation went flawlessly. Robert and Elijah were fantastic. They kept us informed every step of the way and answered any questions we had. They cleaned up after each day so well that it seemed that they were never here. We were told it would take three days, and the installation was done exactly on time. Their name fits them well. We would many more stars then five.

Review 12 (2024-06-25 - Rating: 5)
High quality work. Very professional and helpful techs! Will use them again. Had tankless water heater installed and they also fixed our HVAC that broke down shortly before the install work.

Review 13 (2023-06-07 - Rating: 5)
Reliable replaced a defunct gas boiler with an electric boiler in my old adobe home in Nambe — a big step towards transitioning my energy use from fossil fuels to solar. Reliable’s owner, Angelo Marti, impressed me with his technical knowledge and skills. He is conscientious about the services he provides and runs an honest and well-organized company. I look forward to using Reliable for future projects replacing gas appliances with electric .

Review 14 (2024-05-31 - Rating: 5)
Reliable Techs were very helpful in explaining every step as they replaced my propane furnace. They used drop cloths on floor when entering my home & all through the house to get to the location of the furnace..After completion, they took extra time & cleaned up debris. The tech also gave me a walk-through & made sure I understood how to operate the new furnace. I am extremely pleased with Reliable Tech..Their name says it all. Thank you.

Review 15 (2024-07-09 - Rating: 5)
Reliable installed our heating, air conditioning, and hot water boiler, and followed up with additional maintenance. We have been extremely pleased with their service and highly recommend them. Five stars.

Review 16 (2024-03-23 - Rating: 5)
Robert, the technician sent to check our heating problems, was efficient and knowledgeable. He was also friendly, considerate, and competent. Thank you, Reliable Heating, for your great, prompt service! We will continue to use your company to keep our furnace in working order, and will recommend your company to others.

Review 17 (2024-05-14 - Rating: 5)
Reliable is not just a word in their company name. I can depend on Reliable Tech Heating, Cooling and Plumbing to be knowledgable about the latest equipment and technologies. They show up on time and they take their work seriously. Im new to Santa Fe and working with them has been a great experience.

Review 18 (2024-03-13 - Rating: 5)
I used Reliable Tech for two properties to install HVAC . First, I was very impressed with the receptionist. She was very friendly and helpful and I liked the fact that I never had to leave a message. I called multiple companies looking for estimates and I found Reliable Tech the easiest to use in terms of scheduling the estimate. She was also helpful throughout the whole process. The estimator was so knowledgeable and found solutions even though both properties had difficult challenges. Other estimators talked about how difficult the work would be and that was reflected in the quotes. I was also surprised and pleased how quickly the work was scheduled. Once the work began, I found the technicians were also very knowledgeable and I would say creative in approaching the challenges. In the first property they had to remove and replace the furnace in a tiny crawl space. The second property was on a third floor and the compressor was on the ground floor. The technicians were hard workers and very efficient and personable. They kept me informed of their arrival and schedule for each day. They arrived when they said they would arrive. They explained everything and always asked if I had questions throughout the entire process. I was also very pleased with their response when there was an issue with the thermostat after the work was complete and they came out to fix it right away. I am very pleased with their service and would highly recommend them.

Review 19 (2023-11-11 - Rating: 5)
From the moment we contacted Reliable Tech, we have been amazed and so grateful to the team for their professional and courteous service. The installation team was efficient as was the Electrical hook- up service.Our split unit is working well!Reliable Tech embodies their name: Reliable!!

Review 20 (2024-04-05 - Rating: 5)
Reliable tech installef my 3 Mini Splits and removed my old swamp cooler. The team was very efficient , courteous and helpful answering my questions. They were fast also completing job in 3 and a half days and cleaning up at end of each day! I highly recommend Reliable tech as true professionals! 5 stars ⭐️

Review 21 (2024-09-06 - Rating: 5)
I appreciated the fast and friendly response to my post and the quick follow-up. The explanation of the plumbing situation was clear and helped in our decision.

Review 22 (2024-05-03 - Rating: 5)
We had a new HVAC system installed under our house in a tight crawl space. The guys never once complained and did excellent work. They were especially kind and considerate.

Review 23 (2023-10-02 - Rating: 5)
My residential gas hot water heater was replaced on Sept. 19, 2023. Angelo did the initial inspection, recommendation and quote. Rachel was helpful and courteous on the phone to arrange the installation date. Julio and Robert did an excellent job removing the old unit, installing the new one up to current codes and cleaning up at the end of the job. My new Bradford 40 gal heater is quieter that the old one and is working great! The entire process was excellent! Santa Fe, NM

Review 24 (2023-10-18 - Rating: 5)
These folks are the best!I needed a mini split installed, my electrical panel replaced, additional outlets, and lighting. Every person I have dealt with has been knowledgeable, pleasant, helpful, and on time. Richard was extremely helpful with his ideas. No surprises.You cant go wrong choosing this company.

Review 25 (2023-10-13 - Rating: 5)
The Reliable Tech folks are GREAT.The team that came out to install my mini splits were very professional. They know what they are doing and will bend over backwards to give you what you want. I had so many questions and they answered all of them. They even came out a few times because I kept on changing my mind on where the units should go. Together we decided on the best location and I love them. They taught me how to use them and told me to call if I forget. They are now a part of my extended family.

Review 26 (2024-01-17 - Rating: 5)
Could not be happier Angelo and his crew. They were excellent communicators, showed up when they said, were polite, and cleaned up thoroughly after the job. They were also the lowest quote! Highly recommend this local Santa Fe company.

Review 27 (2024-03-06 - Rating: 5)
Great service! On time. Very pleasant. Was able to go over the equipment and educate me about all the parts and functions. No pressure to “add on” purchase stuff. Great communication from office in setting up appointment and billing

Review 28 (2023-03-13 - Rating: 5)
Reliable Tech installed a mini split system that heats and cools my older adobe home, replacing my propane heating system, a few years ago. They came out to check the refrigerant, at my request, on the three compressors. Their response time, within 24 hours, was superb. The technicians were not only knowledgeable and efficient, but polite and friendly as well. I am extremely pleased with Reliable Tech’s products, installation, and now their maintenance.

Review 29 (2023-10-14 - Rating: 5)
Good job, with good planning so everything went smoothly. We got a heat pump and tankless water heater. Angelo talked us through what was needed and the crew were very helpful in answering all our questions as the job progressed. They will also do the maintenance so we are good to go for a long time. We would use Reliable Tech again in a heartbeat.

Review 30 (2023-07-26 - Rating: 5)
The team at Reliable Tech was awesome. They were very communicative, friendly, professional and did a great job installing my new AC unit. I highly recommended.

Review 31 (2024-04-13 - Rating: 5)
This company is A+! They are honest.Efficient, very pleasant to work with.Robert recently serviced my heaters and he was absolutely super. I highly recommend Reliable Teck.

Review 32 (2023-02-08 - Rating: 5)
This is one of the most professional companies I have dealt with after owning five homes.From the initial system design/cost estimate by the owner to the final steps of installing a hybrid heat pump/gas furnace there were clear explanations and quality work. Office support was excellent, on the job installers knowledgeable, thorough and polite. I wish every company I dealt with was Reliable Tech Heating and Cooling.

Review 33 (2023-12-18 - Rating: 5)
Reliable Tech was a lifesaver (literally) for us. They were the first company to correctly diagnose the problem with our propane furnace system (it was unsafe! not just needing an adjustment to fuel flow). They then came up with different options (based on budget) and explained the challenges of our old house ducting (which limited our choices). They scheduled us quickly as we had to shut down the furnaces and within a week we had a new furnace system that is working great. They were there on time every day and they worked non-stop and maintained a clean workspace and cleaned up every day end of day. I will be calling them again in the future! They are honest, hard working and just great.

Review 34 (2021-03-08 - Rating: 5)
This is the second time I have worked with Reliable Tech on AC install, first as a business owner and most recently in my residence. I already knew from the first job they did for us, which was installing 48 air conditioning units, that their level of professionalism and quality was very high. I felt that it was necessary to get two quotes for the job at my home. The other company came first, and they were not as professional as when Angelo came from Reliable Tech. Furthermore, I waited weeks and weeks for their quote and in the end never even received it. Reliable Tech was quite the opposite. They were very communicative, turned the quote around quickly, and even called to follow up to ask if I had any questions. They were able to easily schedule the job at my convenience. The week of installation they were very good about communicating what they were doing and when they would be there. As our family is working and doing school from home, I was worried about the disruption, but they made every effort to minimize the disruption on us.As it is still winter, we haven’t actually tried out the air conditioning for a period of time yet, but we are very much looking forward to it for the summer. I can highly recommend Reliable Tech and if I have another job in the future, they will be the first ones that I will call.

Review 35 (2022-04-11 - Rating: 5)
We hired Reliable Tech to install new mini-split units in our home. The job went really well from the estimate communication throughout the install. The team explained the goals for each day and walked us through the details of programming the units. They were highly professional and we would recommend them for any AC needs. i will also use them if I have any plumbing needs down the road because if my confidence in their high standards!

Review 36 (2023-10-13 - Rating: 5)
Reliable Tech helped us get home to a good place. We thank Angelo for a thorough estimate and Bernadette for prompt email contacts. We thank Robert and Roberto for friendly, skilled and meticulous three-day installation. A heat pump and a tankless hot water heater: we now have all-electric heating, cooling, and hot water. High tech! 40 years ago our house rose on the gas company’s umbilical cord. We’ve cut that cord and cleared the path away from fossil fuels toward solar. A great physical and mental comfort.

Review 37 (2023-09-16 - Rating: 5)
Over the past few days, Reliable Tech has replaced our Heat and A/C system with Mitsubishis Hyper Heat mini-split system including 2 heat pumps and multiple indoor wall and ceiling mounted units. They also removed our old 75 gal hot water heater and replaced it with a Navien state of the art tankless water heater that included a recycled hot water feature that has resulted in almost instant hot water for all of our hot water needs. Angelo and Joe led their teams effort with accountability, timeliness, dependability, and professionalism. They have earned our respect and trust. And we are proud to recommend them to others.

Review 38 (2023-08-14 - Rating: 5)
Excellent service - skilled workers - punctual & tidy - small footprint in house & garage - questions answered, phone calls returned - high quality results. I cannot speak highly enough about Reliable Tech - they live up to their name.

Review 39 (2023-01-09 - Rating: 5)
Reliable Tech did an excellent job providing a wide array of options and then performing removal and replacement of our inefficient furnace with a new complete high efficiency HVAC system. It took a while to get the new components in stock due to supply chain issues, but installation was performed in the time frame proposed, by a very knowledgeable, conscientious, and trustworthy team. I’ll definitely use Reliable Tech for my future HVAC and plumbing needs.

Review 40 (2024-12-06 - Rating: 5)
The guys did great job and were very professional and courteous

Review 41 (2023-05-28 - Rating: 5)
Reliable Tech replaced my old furnace with a new furnace/AC split system. They were responsive and courteous and finished the job on time, even with the unforeseen challenges that arise. I would recommend them for your heating. cooling and plumbing needs.

Review 42 (2023-07-07 - Rating: 5)
I highly recommend Reliable Tech! Angelo and his crew are professional, informative, communicative and very genuine people who care about their customers and the quality of their work.They’ll be my go to for any future projects.

Review 43 (2021-10-28 - Rating: 5)
Reliable Tech lives up to their name. We moved to Santa Fe 10 years ago and worked with their professional staff to select a new energy efficient wall mounted tankless heating/hot water system and new digital thermostats for our home. They removed the old equipment and installed the new in a timely manner and we haven’t been disappointed in the new system’s performance. To get ready for the winter season, we continue to have them perform an annual check up on the system and find their professionalism, expertise, and friendly service a welcome plus.

Review 44 (2023-08-10 - Rating: 5)
ReliableTech technicians were meticulous and professional when installing my mini split as well as the yearly maintenance. I highly recommend this company.

Review 45 (2022-03-15 - Rating: 5)
Reliable Tech recently installed a new Mitsubishi ductless AC system throughout my house in Rancho Viejo. They also took care of removing the old swamp cooler and capping that site on the roof.The quality of the service was wonderful. The owner Angelo came out three times to help me work out the design of my system. I was concerned about the placement of each unit from an aesthetic, interior design point of view. Throughout our meetings Angelo brought out mechanical and financial issues with every suggestion I had about placement.The installation took place as scheduled. Every day I received an email about the next day’s appointment and a call each morning when the techs were en route. Every component required cutting into drywall and the work of two techs to place the equipment in the wall or ceiling. . At the end there were no smudges, let alone the need for touchup paint. Jesus, the supervisor of the crew, did an excellent job of explaining how to use the system, how the remotes work, etc. He provided photographs of the work on my roof and explained what had been installed there. And something I consider a great service, Reliable Tech takes care of filing all the manufacturers warranties. I just received an email with my warranty certificate from Mitsubishi.I highly recommend this local Santa Fe business.

Review 46 (2023-07-29 - Rating: 5)
Angelo provided a prompt estimate after arriving on time for his appointment.This was a big job, requiring the removal of an old boiler and 80 gal water heater, then installing a Navien Combi unit. It took a full 5 days with two men working every day.Joseph and Peter were very professional, answered all our questions, and went out of their way to assure we had cold water back on the first day, then hot water by the end of day 3. They were responsive to my requests about protecting the area around the work zone, and they cleaned up after themselves each night and at the end of the project.Each day I received a text and email telling me they were on the way. The office staff has been very pleasant and easy to work with.Overall, this is a first class operation; Joseph and Peter were very experienced and from my perspective, never tried to use shortcuts.

Review 47 (2024-09-23 - Rating: 5)
Came out very quickly and did a great job. Very happy highly recommend.

Review 48 (2019-03-31 - Rating: 5)
Reliable Tech is a great Company. They just installed a heatpump system. We are impressed with the quality of the work as well as how fast was the installation. The workers, Chris, Brian and Evan did an excellent job. They were VERY friendly. The did a great job in explaining things as well as instructing us about the various modalities and how to operate the Remote. They were also willing to listen to our concerns.They were neat, meticulous and clean. They, very thoroughly, cleaned up after themselves; when they left, our home appeared as if no construction was done. A day later, we were having some issues; one of them promptly came out and resolved the problem. The first person that came out to our house was Shelly Bachicha. She was the one who sold us the idea to have Reliable Tech install this great system. We highly recommend this Company and its great team of workers.Thank you for doing such a great jobGustav and Ann

Review 49 (2023-06-01 - Rating: 5)
Installation of a tankless water system. It involved a complete renovation of the utility room piping, flooring, in floor heating valves, and then installation of a new unit. Done with a minimum of angst and a maximum of explanations of what was being accomplished. Excellent service from all the Reliable people dealing with the installation. Made us feel like we were in the loop. John Lambert

Review 50 (2020-12-11 - Rating: 5)
Our boiler stopped working on Monday before Thanksgiving. Reliable Tech provided a number of options and a fair price for replacement and installation. While waited for out appointment, Reliable provided space heaters for the two week period. The tech who completed the installation, Aaron, was very conscientious, dedicated and provided clear explanations has he worked through various challenges with the project. Angelo, the owner, was very responsive and provided us with good options. The office staff were very responsive and professional. We will use Reliable again for our future HVAC and plumbing needs.

Review 51 (2019-10-09 - Rating: 5)
We have enjoyed our business relationship with Reliable Tech. We have, indeed, found them to be very reliable and professional. Their technicians are knowledgeable, thorough and friendly. We like them very much personally. And Angelo stands behind their work. We are happy to recommend this group.

Review 52 (2023-04-24 - Rating: 5)
Julian and Peter were excellent. They were prompt, great with communication, friendly and personable. They took the time to answer my questions and did an excellent job. I highly recommend and will use them in the future.

Review 53 (2021-05-25 - Rating: 5)
Very professional and reliable. Everyone we worked with has been more than pleasant and we really felt we could trust them. The mini splits work excellent and we recommend reliable tech to everyone who needs hvac or plumbing help. Angelo is a very knowledgable and helpful guy and we really enjoyed working with him.

Review 54 (2016-01-15 - Rating: 5)
We called Reliable Tech nearly two years ago to see what it would cost to replacing an aging hot water heater. When Angelo looked over the system, he pointed out that some defects in how our hot water heater and furnace were installed and gave me the option of (1) replacing both (2) replacing only the hot water heater with a enhanced venting system for the furnace (because he would not put back a code violating setup back in place). While I was worried that maybe I was being pressured into spending more than I needed, I knew (from past inspections and evaluations by other plumbers) that the system did need to be fixed and went with option (1)¸ particularly because the company offered a discount due to slow business that particular time of the year.The install was done very well and the systems are working well. The installers were professional and courteous and did a very neat job. They gave a pretty good estimate of how long it would take and came close to meeting it. They provided heaters for our house while the heater was down.Since then, I have called the company several times to look at minor issues with the system (a leak at a joint here and there) and they have always come out promptly. They have honored the 2 year warranty perfectly. In fact, todays service person looked at some sections that got corroded due to the minor leak and said he would talk to the boss about replacing it within the warranty period.All in all, an excellent company with high ethics. Maybe not as cheap as a fly-by-night operator but they have earned my trust.

Review 55 (2020-10-26 - Rating: 5)
I am so pleased with our new boiler/water heater that was installed. The guys did an excellent job on the install and fixed issues from the previous install. The system works great, the install looks professional and provides us with more space. The owner and installers are very knowledgeable and hard working. The company truly lives up to its name.

Review 56 (2022-05-23 - Rating: 5)
I had a great experience with Reliable Tech. They started and finished my new furnace installation when the said they would. They did excellent work and were very friendly and helpful. I would definitely use them again.

Review 57 (2024-03-30 - Rating: 5)
Very professional, polite, and courteous. Completed the job on a timely basis, and explained everything along the process. We would highly recommend.!

Review 58 (2020-07-15 - Rating: 5)
Angelo and his tech Aaron did a 3 day job replacing our 25 year old furnace and A/C with an all new Trane system. They worked tirelessly in record high temperatures to finish the install before even hotter weather was to arrive the next day. They were always sure to clean up after themselves and did a fantastic job. Our family would (and already have) recommend them to anyone who needs HVAC work. They were always responsive to questions and phone calls, and the install looks great!

Review 59 (2023-08-23 - Rating: 5)
Reliable Tech did a great job replacing our gas water heater with a heat pump water heater. They were not the lowest bidder but their price included everything, even a unique air-flow solution that required some on-site ingenuity. Kudos to Joseph, Robert and Daniel for getting the job done professionally and on time. Heat pump water heaters are far more efficient than gas heaters and dont emit methane, a powerful poisonous greenhouse gas. We encourage Reliable Tech to inform their customers of this option and to include this service in their list of offerings (below). The Inflation Reduction Act (IRA) provides lots of funding for electrifying buildings. Its a way to save money and create a healthier home environment.

Review 60 (2023-04-15 - Rating: 5)
Great system, had maintenance done.Used in my vacation rentals and tenants all have been very pleased with the units.Warm winters and cool summers.Maintenance technician on time, neat and very informative.Thank you Realable Tech.

Review 61 (2022-06-09 - Rating: 5)
A mini split system at my house stopped working. I called several HVAC companies for advice, including Reliable Tech. One of the other companies gave me a dire scenario and said I had to replace the whole system. Reliable Tech did a thorough inspection, found the problem, found a relatively inexpensive solution, and fixed the mini split at a small fraction of the cost of replacement. I will definitely call Reliable Tech for future HVAC service. Highly recommended.

Review 62 (2020-10-06 - Rating: 5)
We had an AC unit added to the existing furnace. The guys were here on time and were very professional and asked for our input as far as location of the unit etc. Joseph is fantastic and adjust the furnace to high altitude (something the original installer that was not Reliable Tech never did). The furnace is now nice and quiet and the upgraded thermostat is also great. We got financing through RT partner and that worked great too.

Review 63 (2022-05-25 - Rating: 5)
High quality and efficient work in repairing a hot water baseboard heating system that is more than 25 years old. Given how difficult it is to get skilled crafts (HVAC, plumbing, electrical, etc.) services these days thanks to the pandemic and the catch-up on backlogged work, Im reluctant to give Reliable Tech a good review because that might make it harder for me to get help from them again in the future. That said, how could I not give them a high rating given the work they did?

Review 64 (2021-06-27 - Rating: 5)
Reliable Tech was great to work with from the first phone call to make the appointment until the maintenance was completed. The technician arrived on time and performed the HVAC maintenance competently. Another plus is that they dont charge a travel fee to come to Los Alamos! I will definitely call Reliable Tech any time I need HVAC or plumbing service.

Review 65 (2020-08-17 - Rating: 5)
Aaron was outstanding! He was prompt, friendly and very professional. He was extremely knowledgeable about the system and other facets of my home’s plumbing system. He went ‘above and beyond’ to help me understand the operation of my system and how to troubleshoot it. He told me exactly what preventive maintenance I would need going forward and how to arrange it.I would highly encourage anyone needing heating/plumbing/HVAC to contact Reliable Tech Heating

Review 66 (2020-11-20 - Rating: 5)
This is a locally owned and operated company with excellent customer service and communication. They shut down a boiler for us and installed a mini-split system. Their team work is impressive; each team member looking out for each other and helping each other. It was a bonus for us that financing was available for equipment. Highly recommend.

Review 67 (2019-11-27 - Rating: 5)
Honesty and ethical work. I am very happy I called Reliable for my service work. I will have a bigger project in the near future and will have reliable do the complete job. I thank you for sending the tech you did. He is one of the best techs I have had come to my home

Review 68 (2020-09-16 - Rating: 5)
Reliable Tech has done a wonderful job on the installation of my new heating/cooling units. I recommend them highly. They did what they said they were going to do, in a timely and professional manner...and they did it well. Congratulations to Relable Tech and may God continue to bless their future. James Delgado

Review 69 (2016-10-30 - Rating: 5)
As usual, top notch service, and the installation went just as described ahead of time. If you are new to town and looking around for HVAC contractors, I dont think you will go wrong with Reliable Tech. This is the third or fourth job they have done for us, and if there is a need for another, I will call them again.Could you find a less expensive contractor? Most likely you can. Are they the most expensive? Probably not. For me, dependable, responsive, and thorough are much more important than saving 5 or 10% on a job.

Review 70 (2022-02-01 - Rating: 5)
We had an excellent experience with Reliable Tech. They were very professional and dependable. We haven’t used the equipment yet, but the front end experience was great and we would highly recommend them.

Review 71 (2018-06-22 - Rating: 5)
I first used Reliable Tech three or four years ago when the boiler failed at my residence. Reliable Techs estimate for replacement was about $1500 less that that from a Los Alamos HVAC company who only provided an estimate more or less reading Ill fix your boiler for $$$ with no details on they type of boiler, labor / materials breakout, etc. Reliable Tech showed up on time and did a nice job. More recently, I needed plumbing work done inside the house, and out at the street where I connect to city water. I contacted a number of Los Alamos plumbers, and Reliable Tech. Predictably, none of the Los Alamos plumbers returned my calls. Reliable Tech is busy, but they responded immediately and scheduled a house visit roughly a month out (my issues were not urgent). The technician (Jesse) showed up on time and provided a cost estimate with a couple different options. We scheduled the work for the following week and Jesse showed up when promised and did a very nice job. No complaints about the service or professionalism. When the job was completed I received an invoice and a customer-service survey from Reliable Tech. I appreciate that Reliable Tech is one of the few plumbing, HVAC companies in northern NM that will actually return calls and show up for work.

Review 72 (2024-10-19 - Rating: 5)
Happy with Reliable Techs install of my Mitsubishi mini split system . They have a very hardworking and pleasant crew. The installation was finished quickly and efficiently . Communication with billing and scheduling was excellent as well!

Review 73 (2021-04-07 - Rating: 5)
The wiring in the compressor for my heating system was destroyed by mice. The mice had also gotten into one of the mini split units. Reliable found the problems and the solutions. The technicians who came were all professional, courteous, and capable. I am very satisfied with this companys service.

Review 74 (2024-12-27 - Rating: 5)
The electrician and plumber s did excellent work

Review 75 (2021-06-22 - Rating: 5)
Great experience. Angelo and his team installed a Trane a/c unit. They were responsive, efficient, and easy to work with and honored a quote from the previous year. System is quiet and it’s so nice to have AC while working from home!

Review 76 (2019-10-03 - Rating: 5)
We had an air conditioning unit installed this summer by the Reliable Tech crew and from start to finish, it was done professionally and in a timely manner. Nothing but praise for this company and its employees. Would highly recommend them.

Review 77 (2020-06-09 - Rating: 5)
Everyone at Reliable was great to work with. We got an excellent price, fast, efficient and professional installation.Everyone from office staff to installers have been great. We highly recommend!

Review 78 (2023-08-23 - Rating: 5)
Reliable was very good to work with, they explained exactly what they were doing, were very nice and respectful. I would definitely recommend this company!

Review 79 (2020-06-29 - Rating: 5)
This team is professional, friendly, responsive, and competent. They did a great job with new boiler install-- we hope!, will know more when winter hits!-- kept the job site neat and tidy, were considerate, and did the job when they said they would. No surprises or upsets---- a nice thing these days!

Review 80 (2018-04-24 - Rating: 5)
So far, new furnace in our 1915 A&Cs Bungalow, complex install, well done, works great!Kitchen motion sensitive faucet install and outdoor motion detection light, extremely efficient and knowledgeable.More difficult projects to come, totally trust Reliable, best price and expertise.

Review 81 (2015-02-27 - Rating: 5)
Have to say if you call these guys your calling the RIGHT place! I had a tech named Bob, Bob is very good. He is clean, he is honest, he is respectful and he gets the job DONE right the first time!!! I had him out twice, once for a Propane leak and he did such a great job that when my water heater and hot water lines got messed up bad from hard water and sediment from the well, we had him back out for another great job! On the real note, these guys do a good job and not like a Santa Fe good job, but a real good job! PS price is right on!Thank you!

Review 82 (2022-01-11 - Rating: 5)
Amazing service. They fit me in quickly, diagnosed the problem, ordered the part needed and performed the repair all within a couple of weeks. The company is responsive and respectful. I will definitely be using them again.

Review 83 (2023-11-02 - Rating: 5)
Ive used Reliable Tech for a range of services in Santa Fe for the past five years and have come to depend on them as my primary provider for those services based on the positive experiences that Ive had.

Review 84 (2014-02-18 - Rating: 5)
These guys are the best. I had a problem with my plumbing that they correctly diagnosed as scaling. They installed a system to remove the scaling and it worked great. This was a new system on the market and a year later it failed because of excessive hardness in my water. They installed a brand new system that shouldnt have the problem the first system had as it not only removes the scaling but softens the water without salt. Since the warranty period on the first device had not passed, they replace it with the new system without charging me for anything. Now thats how you do business! Im telling all my friends to go to Reliable Tech.

Review 85 (2024-01-13 - Rating: 5)
Reliable Tech worked quickly and competently. Im happy with my new mini split heat pump!

Review 86 (2019-12-21 - Rating: 5)
We had 6 mini-splits installed and was very happy with the Team of installers. They also installed a natural gas fireplace insert and gas range. Neat, professional and communicated well throughout the entire install. Julian and Chris are TOPS!

Review 87 (2019-10-07 - Rating: 5)
Angelo, the owner, came out to deal with an intermitten problem with my all in one boiler/tankless water heater. Did a very thorough job, explained everything and was very reasonable on pricing. These guys have always done a great job for me.

Review 88 (2022-07-01 - Rating: 5)
The job took 2 days and on both days the people installing were polite and on time. The man who finished the job explained everything well and made us feel comfortable about the job being done correctly.

Review 89 (2020-11-19 - Rating: 5)
My furnace was on the fritz during a cold snap. Reliable came and got us up and running to stay warm until they could replace the heater. Price was lower than two other companies. Folks were kind and COVID safe.

Review 90 (2020-10-21 - Rating: 5)
Chris helped us out here in White Rock - he got our system working again fast! Very professional and courteous! I will definitely call Reliable Tech for all repairs and service in the future! Thanks!!

Review 91 (2024-08-06 - Rating: 5)
Reliable Tech responded quickly to an emergency situation with condensation pump that would not turn off and made a very large noise. So loud I had to turn off the breaker to the entire system, there no AC during 90 degree days. They sent a Tech out in 24 hours and he diagnosed the issue and replaced the pump.

Review 92 (2019-10-27 - Rating: 5)
These folks were incredibly professional from the first to the last. Easy scheduling, they were always on time, great communication, fair prices. We will be using them from now on and have already recommended them to neighbors and friends.

Review 93 (2013-03-05 - Rating: 4)
Didnt call back initially but picked right up the next week. Came out to Los Alamos that day and performed the work. Formally worked from 12:30 to 3 pm, but charged out 3 hours @ $125 for two people working. Very personable, knowledgeable -> made several recommendations for future check ups.

Review 94 (2020-06-25 - Rating: 5)
Highly recommend. Excellent work and the crew was friendly, punctual and professional. Installed a Mitsubishi system that is super quiet and efficient. Very competitive pricing.

Review 95 (2016-11-08 - Rating: 5)
Reliable Tech got the furnace installed on-time and within budget. To folks from elsewhere in the country, that may not sound spectacular, but those of us whove spent some time in Santa Fe understand how difficult it is to get things done here in a linear timeframe.

Review 96 (2020-01-15 - Rating: 4)
The owner is extremely knowledgeable, conscientious and cares a great deal about his customers. The only reason I gave 4 stars and not 5 is because his current staff is not as analytical and as thorough as the owner is. However, if a problem persists, the owner will be there himself to inspect and correct. Very very impressed by him!

Review 97 (2023-11-15 - Rating: 5)
Peter and Robert were knowledgeable about the install, and explained what they were doing during the installation. They cleaned up after themselves.

Review 98 (2023-01-04 - Rating: 5)
Reliable Tech replaced the broken boiler in my house and did a great job. I am super pleased with them and will use them and recommend them in the future.

Review 99 (2021-02-24 - Rating: 5)
They were excellent in presenting an estimate and completing work. The installers were communicative and respected COVID masking and distance requirements.We were very very satisfied.

Review 100 (2022-12-06 - Rating: 5)
Reliable tech was great to work with. Very professional staff who showed up when they said they would. Would definitely recommend them and use them again

Review 101 (2022-04-28 - Rating: 5)
Very professional and accommodating company! Daniel and Evan did great work and we are very happy with our new air conditioning split system.

Review 102 (2022-04-30 - Rating: 5)
I highly suggest Reliable Tech for all of your cooling, heating and plumbing needs! Staff is professional and reliable! Thank you for making it easy from making an appointment to date of service!

Review 103 (2019-10-16 - Rating: 5)
They showed up...ready to get the job done...exactly when they said they would. They got the job done 1 day sooner than expected. They were all kind, contentious and professional throughout the completion of the job. I highly recommend these guys!! Great jon!!

Review 104 (2024-09-30 - Rating: 5)
Great prices on installs for A/C

Review 105 (2024-08-07 - Rating: 5)
The install was quick and high quality.

Review 106 (2020-04-27 - Rating: 5)
The team was excellent, they arrived when they said they would, were professional. Work was completed on time and very neatly done. Very happy to have air conditioning before the summer heat arrives.

Review 107 (2013-09-24 - Rating: 5)
The whole experience from start to finish was handled professionally. The job was done on time and right the first time. Follow up was excellent. When the next job in their field is to be done, they will get the call!!

Review 108 (2024-09-03 - Rating: 5)
Thanks for the excellent service and installation!

Review 109 (2022-03-17 - Rating: 5)
Steve was very friendly and explained everything well. He fixed the problem in a timely manner. I would definitely use them again in the future.

Review 110 (2018-04-24 - Rating: 5)
Joseph is a very professional representative for Reliable. He was able to answered all my guestions and was timely with the appointment. Many thanks Joseph on your professionalism.

Review 111 (2024-04-15 - Rating: 5)
We had a great experience having Reliable Tech install 3 minisplits. The quality of the equipment they installed is top notch. Everyone we dealt with was great and the installers were super professional- showed up on time and left the house very clean. They were also nice guys who were happy to answer our questions.

Review 112 (2020-04-05 - Rating: 5)
These guys are the best! Installed my system and check it out twice a year to make certain running perfectly!! High recommend them!!

Review 113 (2020-12-17 - Rating: 5)
Absolutely the greatest! Very knowledgeable, professional, and friendly. I couldn’t be happier with the installation. No mess either. Thanks!

Review 114 (2022-03-16 - Rating: 5)
We had an emergency heating situation and they went above and beyond to solve our issues…they were very professional and very personable…we definitely recommend this company.

Review 115 (2023-12-21 - Rating: 5)
Reliable, courteous, professional. Mini-split works great

Review 116 (2024-05-14 - Rating: 5)
Fantastic! They installed a 4 head minisplit system for us. The whole process was quick and easy. I will use them again if I ever need to install a new system. We were overwhelmed by the level of professionalism and kindness that was displayed while they were installing the system. They even engaged with our 3 year old and found ways that he could help to make it special for him (like installing batteries in the remote). They kept the house really clean through the 3 day install process and made sure to move all furniture back to where it was each day when they left (it would have been easier on them if they hadn’t, but it was meaningful that they did). All in all we are very impressed. Highly recommend!

Review 117 (2023-12-28 - Rating: 5)
Promptly came out, quickly resolved the problem, and the tech was professional and friendly

Review 118 (2024-01-04 - Rating: 5)
The technicians were on time and did the work efficiently.

Review 119 (2021-08-24 - Rating: 5)
They did a great job cleaned up and repaintedI highly recommend them and good service

Review 120 (2022-12-09 - Rating: 5)
Very friendly, on time service. We use them for all our HVAC needs

Review 121 (2022-02-10 - Rating: 5)
I like that they sent reminders they were coming and gave a time frame also the technician explained everything that was going on and what he did good service.

Review 122 (2018-05-07 - Rating: 5)
Marcos and his crew kept me informed about their arrival time and were quick and efficient.Answered all my questions.Thumbs up.

Review 123 (2019-10-26 - Rating: 5)
Wonderful business. Started and finished on time. Very professional. I highly recommend Reliable Tech!!

Review 124 (2020-06-22 - Rating: 5)
It is not connected and running (electrcian due today) but I was amazed at how much work was involved. Especially second day when 3 young men worked long and hard.

Review 125 (2023-11-08 - Rating: 5)
These guys were true professionals from start to finish. Quick responses to all questions.

Review 126 (2022-05-18 - Rating: 5)
Great customer service, very professional, got the job done quickly and efficiently ! Highly recommended!

Review 127 (2018-06-12 - Rating: 5)
Shane was excellent. Knowledgable, efficient and the cost of service was very fair. Highly recommended

Review 128 (2018-11-21 - Rating: 5)
Thank you ,Shelly for your quick response to all my problems. thank you, Shane for your patient explanations and your caring also Justin and Brian. You all get my highest marks.

Review 129 (2023-09-22 - Rating: 5)
Technician was very knowledgeable and informative.

Review 130 (2023-07-18 - Rating: 5)
Reliable Tech installed a Mitsubishi ducted heat pump for me. The installation was clean, and the technicians courteous and friendly. I am extremely happy to have made the transition from propane. This is the first day of operation for the heat pump (in cooling mode). I thought of the cooling as a nice but unnecessary bonus. But here we are in the midst of the most intense heat wave ever recorded. I never thought I needed cooling for my adobe house but things are changing.

Review 131 (2023-05-04 - Rating: 5)
Technicians worked efficiently, quietly, cleaned up afterward, answered questions about installation and were great to work with.

Review 132 (2020-02-10 - Rating: 5)
They were easy to contact explained options clearly and did a good job. ALC

Review 133 (2023-11-06 - Rating: 5)
Great people, great products and great service.

Review 134 (2023-04-01 - Rating: 5)
The young man who provided the annual maintenance service on my mini split was very thorough, professional and courteous.

Review 135 (2021-12-05 - Rating: 5)
Reliable Tech installed a combination boiler that replaced our old boiler and hot water heater. They were on schedule and worked uninterrupted until the project was completed. Angelo and his crew were very professional and easy to work with. I appreciated them explaining how the new system worked and their patience in answering my many questions.

Review 136 (2019-09-19 - Rating: 5)
Reliable Tech is my only source of service for heating, cooling and plumbing. I have used them for many years and can count on them to do a thorough and excellent job each time they come out.I believe the workers an d the owner always go above and beyond for me as a customer. I highly recommend them.

Review 137 (2018-01-23 - Rating: 5)
Great company to work with ! I would highly recommend Reliable Tech !

Review 138 (2020-05-19 - Rating: 5)
They are wonderful to work with and always provide great products and service.

Review 139 (2019-05-14 - Rating: 5)
Reliable Tech was excellent....competitive price on Mitsubishi Mini Splits. Excellent installers—Chris and Jessie—- very knowledgeable, professional, efficient and super clean. They gave us estimate and installed in next week! Highly recommend....everyone from owner, installers and women in office were wonderful to work with.

Review 140 (2020-02-26 - Rating: 5)
These folks are top tier in Santa Fe. Expert level knowledge and workmanship.

Review 141 (2020-12-27 - Rating: 5)
First time I’ve used Reliable and I’m happy with their professionalism and customer service. The service tech was on time, courteous, informative, and efficient. Will definitely use them again.

Review 142 (2019-12-20 - Rating: 5)
Thank you! My heat is working well and they were very professional!

Review 143 (2020-07-17 - Rating: 4)
I just had an old gas furnace replaced and a new AC unit added, and a mini-split cooler/heater installed. Angelo was very knowledgeable about the various options. His price was fair, the warranty was better than his competitors, and his Google reviews were uniformly excellent. I really wanted to write a 5-star review too, but I just cant. Im not even sure how to rate this, since it was really two different but related jobs. The average would be 3, but that doesnt seem quite fair either.It was a 3-day installation that was scheduled for a Wednesday - Friday. They had a problem with the previous job and had to push back the start a day and complete it on the following Monday. They dropped off all the equipment on Wednesday. They sub the electrical, and the electrician showed up on Wednesday and did as much as he could then.The techs, Brian, Julian, and Aaron, were a pleasure to have around. They were very respectful of my space, wore their masks, cleaned up after themselves, and were pleasant to each other and me.I was disappointed about the delay, but I understand sometimes things happen. Im very happy with the installation. If it were just that, Id be happy to give it 5 stars.Heres the issue: When I got the bid I hadnt thought to ask whether duct cleaning was included. Later, when I did ask, I found its not, so I asked if they do that, how much it costs, when they could schedule it. They do, and its a flat rate: $599.00. They said it usually takes a half day or so. It seemed high, but I agreed, and they were able to schedule it for today, Friday. This morning the techs showed up and did the work with their usual efficiency and pleasant demeanors. It was 45 minutes from the time they arrived to the time they left. I think $600 plus tax is ... excessive ... for less than one hours work for 2 techs, who did not require any new equipment and no materials were left at my house. I raised my concern when I called to pay the invoice, and asked them to consider an adjustment that has more relation to the work performed. I understand about overhead, and cost of equipment, etc. Still. They gave me a one-time courtesy 10% discount, and didnt charge the tax. So, the fee was $541.10. I am very disappointed about this part of it.All I can say is, if youre looking for quality installation of quality equipment, at a fair price with a good warranty, by all means use Reliable Tech. But find someone else to clean the ducts.One star for duct cleaning, 5 for replacement and installation of new equipment. 6 divided by 2 = 3, but ...

Review 144 (2020-11-06 - Rating: 5)
Great company. Very professional and reliable crew that did installation. Angelo, you’ve got great people working for the company.

Review 145 (2020-10-08 - Rating: 5)
I have since had excellent service. They helped me with financing options and suggested things that made it easier for me to get the job done.

Review 146 (2018-07-28 - Rating: 5)
Excellent install of air conditioning system. Shane was professional, efficient, polite, helpful and upbeat. 5 star customer service!

Review 147 (2022-07-06 - Rating: 5)
Their techs, Antonio and Steve, were very professional and did a fantastic job.

Review 148 (2021-04-05 - Rating: 5)
Everyone you deal with is knowledgeable and friendly great company to work with

Review 149 (2014-07-07 - Rating: 5)
I have had three service calls performed by three different Reliable Tech Technicians. Each and every technician, as well as the office staff, have given me above average service. Thank you Reliable Tech for your professional staff

Review 150 (2020-07-15 - Rating: 5)
Purchased 2 mini splits. Mitsubishi and fugitsu. Both work great especially Mitsubishi. The Mitsubishi unit stopped working last week. Called and Jesse came out and checked it. He repaired on the spot and is working properly. The unit was under warranty so we were not charged. I perceive owner Angelo as very knowledgeable. His techs have high regards for him. Also I believe he is ethical in his practices. A client we serve in our business had another company come out for an estimate. The estimate was $1500. Reliable sent a tech out and fixed it for $150 on the spot. Our units were 18.5K. Not cheap. They have run well with no major problems. The insulation wore out after 3 years and I upgraded to a better insulation as well as reflective paint. They make a specific type Of paint for this insulation. It dropped the summer output temp down considerable. Good ethical company that I would recommend S.D. in El Dorado. NM.

Review 151 (2020-01-22 - Rating: 5)
Thank you Chris and Jesse for the professional job. Angelo, I will Definitely call you for any future jobs.

Review 152 (2018-10-01 - Rating: 5)
Joseph was very polite and extremely knowledgeable.

Review 153 (2023-11-02 - Rating: 5)
These guys are the best !!

Review 154 (2018-02-15 - Rating: 5)
Highly recommend Reliable. Hard working, honest & fair. Best in Santa Fe!

Review 155 (2015-03-19 - Rating: 5)
Their name says it all (reliable!), but in addition they are prompt, knowledgeable and efficient--and all this at a very reasonable price.