Cartwrights Plumbing Heating & Cooling

Located in Santa fe, New Mexico

Address: 7613 Crouch Ct, Santa Fe, NM 87507, United States

Phone: +1 505-216-2507

Rating: 4.1

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-23 - Rating: 5)
Eric and Zach! Cant say enough good things about their recent install of mini-split heating/ac in Taos for me. Since the house is over 100 years old and has 20 thick adobe walls, the guys had drilling challenge, and they rose to it perfectly. Also they took into consideration the amount of snowpack that could affect the outside unit. In general, they were conscientious, communicative, nice energy, and courteous to me, a single female householder. As well, they worked on my special request to provide appropriate documentation for receiving tax credit on these energy star-rated units. The Cartwright company, I hope, treasures these 2 gentlemen!! (and the company was very good to work with also). One last thing, it is heartwarming to encounter technicians who are responsible and take things seriously.

Review 2 (2024-11-20 - Rating: 5)
I cannot say enough positive things about this excellent company. I woke up today and my furnace was not working! No one in town could manage to come and help me on an emergency basis--they all said they could come in December--December! Can you imagine? Id be frozen to death by then. BUT CARTWRIGHTS WERE SO CONCERNED, AND CAME OVER VERY QUICKLY!! Jorge and Elmer arrived and the furnace problem was fixed rapidly. They were so professional and pleasant to have in my home, so I will definitely use this company again for all heating and cooling needs.

Review 3 (2024-11-28 - Rating: 5)
Late last night, I had a disastrous plumbing emergency. Stressed, I called the first number from the online search list for emergency plumbing services. I left my info with the dispatcher and never heard back. It was the same with the second business. When I called CARTWRIGHT’S Plumbing and Heating next, I got a live agent right away. He promised to send someone within 30 minutes. It took a little longer (not much longer ) than that but it was worthwhile. Arthur resolved the most important issue and promised that he or another plumber would be back then next day to deliver definitive services. Arthur was very calm and quite helpful.This morning, the dispatcher was so kind and supportive. She promised that my case was a priority because I had no water. Jed and Zackari arrived early and already had the parts that they needed. Aside from being prompt, professional, and friendly, they competed the work quickly and spent a bit of time advising me about the problem and giving me valuable tips and advice about other plumbing issues. Knowledgeable guys 🧐. Their work was neat and clean. I even got a discount for being a new client—without asking!All the stress aside, I could not have had a better experience. Thank you!Cartwright’s is now in my contacts as my plumber of choice.

Review 4 (2024-09-12 - Rating: 5)
Jorge and Juan did a great job. They are very knowledgeable and have great customer service skills. I recommend you ask for these two technicians, to do your next plumbing repairs.

Review 5 (2024-10-10 - Rating: 5)
Have used Cartwrights Plumbing for many years. Always satisfied with their work. Recently had outside freeze proof faucets repaired. Zack and Rick did a great job.

Review 6 (2024-11-28 - Rating: 5)
Cartwrights Plumbing and Heating was a pleasure to do business with. Kuddos to Jebediah & Peter Velarde on a job well done. Friendly & Professional Service. Good Job! Thanks guys.

Review 7 (2024-08-05 - Rating: 5)
Jose Garcia was very professional and explained clearly what he was doing and what needed to be done in the future. We will definitely use Cartwright’s for all of our future plumbing needs.Thank you so much Jose!

Review 8 (2020-10-02 - Rating: 5)
We had an offset sewer pipe 125 feet from our house, 9 ft. deep. Endi, our Cartwright Technician, came out the next day, on-time, fixed the issue by the end of day. He did a phenomenal job, very professional and did a way better job than the plumber that laid the pipe originally. Thank you Endi and your Team! We really appreciate it.

Review 9 (2024-11-12 - Rating: 5)
Fast response on a holiday evening to fix a heating problem. Reasonable after-hours callout fee. Excellent service!

Review 10 (2024-08-19 - Rating: 5)
Elder has done a really great job at our property. He worked tirelessly to make sure the residents were taken care of. He is an asset to your company and to my property.

Review 11 (2024-10-16 - Rating: 5)
Zach and Rick did a fantastic job....after 3 other plumbing companies tried to fix the problem, without success...the other 2 never calling back...we called Cartwrights Plumbing Heating & Cooling...they responded quickly..fixed the problem...using there pressure hose system..correcting the plumbing...we recommend using there service...they use best practices and for that they receive 5 stars...thank you for your expeditious response...

Review 12 (2024-10-02 - Rating: 5)
What a great experience - workers were on time, knew exactly how to fix my sink problem, gave me accurate info and did an excellent thorough and timely repair. If I could give them 10+;stars, I would do so!!!

Review 13 (2024-06-13 - Rating: 5)
I want to comment about Luis Garcia who serviced my AC today. He did a great job. He went above and beyond for me today. in addition to the service on my AV he also put in new filter and as he was leaving my home the door knob fell off into his hand. He was a hero to me because he also put my door knob back on for me!!!

Review 14 (2024-02-08 - Rating: 5)
Jorge and Luis came out to my house when I had no heat this winter. They got everything working in no time and really made me feel at ease. And the price was super affordable. I really appreciate the guys at Cartwright’s!

Review 15 (2024-02-28 - Rating: 5)
We had an issue In our home where a different company couldnt figure out the problem. Saul came in and immediately knew the issue and promptly repaired everything leaving it like new. Very knowledgeable & Highly recommended Thank you!

Review 16 (2024-05-13 - Rating: 5)
Elder and Steven were very helpful in helping us clear out our blocked, flooded basement drain. The prices were very fair and they got to us after hours with acceptable fee.

Review 17 (2021-03-31 - Rating: 5)
Cartwrights repaired my wine cooler. The computer board had died and I ordered the part from the company. The technician was very professional and punctual. He called me to schedule the work and again when he was on his way to my home. He was very careful of his surroundings and completed the refrigeration job within an hour. He checked the temperature to make sure the cooler was running properly and programmed the settings for me. I couldn’t have been happier! I would recommend this company and will use them when I have problems again. They were great.

Review 18 (2021-12-12 - Rating: 5)
We have an old furnace, and on a Sunday in December we woke up to a very cold house. I called Cartwrights Plumbing, Heating, and Cooling. Their answering service was polite and sympathetic to my problems and promised to have a service person call within the hour. I had to call back an hour later, but was assured that a serviceman would call me soon. Paul called me within 15 minutes and gave me a run down on the cost and any additional costs if extra parts were needed. When Paul arrived he went straight to work on our furnace and did a thorough inspection of all the parts. He determined the issue and explained what he did to fix the problem. He was professional and knowledgeable.I fully recommend Cartwrights and Paul. They have some additional costs for weekends and after hours, but are well worth the price.

Review 19 (2024-09-16 - Rating: 5)
Luis and Peter were awesome! Called them needing duct cleaning and they came out the next day and did a thorough cleaning and deodorizing. They also fixed an issue I was having with my kitchen faucet and sprayer at no extra cost. They were very professional and generous. Would highly recommend!

Review 20 (2021-09-18 - Rating: 5)
We had sewage damage in our house, which required removal of all utilities and flooring and wall in the affected area. We called on a weekend to get the furnace removed, and Paul jumped on the task and came Sunday to remove. When we asked for Paul for later re-installation, we were able to have him come re-install the furnace, and the toilet. He did wonderful work with great attention to detail. He was professional and attentive, while also courteous and enjoyable to work with. We highly recommend Cartwrights and Paul for all of your needs. Another team came in to do the water heater installation, and they were also a wonderful crew, providing a terrific installation.

Review 21 (2024-12-16 - Rating: 4)
It was difficult to get them to come out on a weekend after hours, even though I had a huge leak in my kitchen. But once I convinced them that it was an emergency, they came and did a great job. The actual plumber was fantastic. Very quick and did a great job.

Review 22 (2021-12-17 - Rating: 5)
Cartwright’s Plumbing Heating & Cooling has provided me with an exceptional and timely experience on a water leak underneath my Tankless Water Heater. I was extremely impressed by the professionalism and knowledge of both Paul and Hector, as well as with Camille in the office to get me scheduled ASAP. I tried several other “plumbers” in the local area and never received a callback or had to wait 3-5 days for an opening to get someone here to look at the issues. I highly recommend Cartwright’s for a multitude of reasons. Thank you for your awesome service!

Review 23 (2021-08-27 - Rating: 5)
Our swamp cooler stopped working last nightin 88 degree weather. We called them and they said that the service repair man would call first thing in the morning. Jose called and was there in 20 minutes. He was extremely professional and.courteous. He asked if the office explained the rates and when i said no he explained them. He went up on the roof then came down to explain (after checking the various switch cycles) that the pump was very old and was not working properly. We agreed and he promptly fixed it. He wrote up our bill and when i asked if they gave a military discount he found out that they did. Great service Outstanding technician!!!

Review 24 (2022-05-11 - Rating: 5)
The dispatcher I believe her name Bernadette was courteous and kept me informed on the status of the technician, also when to expect him. Carlos was professional, on time and very informative after explaining what he was going to do he showed me where the Blockage was and provided me with all my options. Overall this is my second time using Cartwright plumbing and both times have been positive (given the circumstances) and will use and recommend this company.

Review 25 (2020-10-19 - Rating: 5)
I had a leak in my swamp cooler and called on a Friday late - they sent Paul out right away and he was here in less than 2 hours. He figured out what was going on and helped make some adjustments to insure it did not happen again. He also walked me through some questions I had about future upgrades or adjustments and was very thorough. He was also honest about what it would cost and what was actually possible in my home. I was very impressed with how honest and thorough Paul was both with my swamp cooler and with my questions about future upgrades. I am so happy I found them!

Review 26 (2022-08-11 - Rating: 5)
I’ve had only great service from Cartwrights. They show up on time, they’ve always been friendly and communicate the issue we’ll. I’ve had kitchen valves installed and the sewer scoped and cleared etc. These guys are real technicians. They know what they’re doing and the prices reflect that, so don’t hire them to do dumb jobs that you should do like replacing the flapper in your toilet. They’re going do a major sewer replacement for me and the price is definitely competitive. I wouldn’t hire anybody else in Santa Fe to be honest.Richard

Review 27 (2021-02-05 - Rating: 5)
Cartwrights got our in-floor heating system up and running after failure of a component. The technician, Pepe Torres, was exceptionally responsive and he was quick to identify the problem. He maintained excellent communication while the part had been ordered, and he did the repair efficiently and expertly. Totally great experience. Will definitely use Pepe Torres services again!

Review 28 (2023-02-11 - Rating: 5)
I woke up this mid-February, Saturday morning to a cold house and a loud circulation pump on my 25-year old radiant floor heating furnace. I thought the pump had broken down so called Cartwrights to see if they could come out and install a new one. Technician Paul suggested over the phone that the problem could be that the furnace was out of water and walked me through a few checks of the system to determine that was indeed the case and by exercising the manual actuator on the pressure reduction valve, fixed the problem and now the system is back on line and the circulation pump is as quiet as a church mouse. Thanks Paul, I highly recommend your company!

Review 29 (2020-09-03 - Rating: 5)
I have a sump pump on the property which needed replacement. I was hesitant to use Cartwright in view of some of the reviews I read; but having heard it was a different ownership I decided to hire them for the job. The pump was installed in March; but to no fault of the company at all, ended up being defective- its rare, but can happen. I called Cartwright to explain the problem; and they replaced the pump at no cost to me. It took several trips to the house to pinpoint the problem. Carlos came recently and finished the job, showed me how it all works, and left everything clean. I was very pleased with their performance and professionalism. Thank you.

Review 30 (2024-05-16 - Rating: 5)
Dispatch and scheduling staff were amazing, plumbers were respectful and knowledgable. Had a minor issue and the owner resolved it himself which I really appreciate.

Review 31 (2022-01-04 - Rating: 5)
Arrived home after a 10 day winter/holiday trip during a cold spell to find our tankless hot water heater not working. We also have radiant heat flooring. So, no hot water and no heat...with temps in the 20s. Called Mario at Cartwrights and he was kind, courteous, and had someone scheduled to come out the same day. Paul showed up later the same day to do the work, identified the issues, and was able to run to back to the shop to get parts and get us back up and running immediately. Great guys, super friendly, and punctual. Will be using again to descale our system and in the future if any new problems arise.

Review 32 (2022-04-27 - Rating: 4)
Carlos was great, friendly and very competent. Also came before scheduled and able to do work same day. My only complaint is cost, $745. For 2 hours work. Good plumber if you have the cash!

Review 33 (2024-05-13 - Rating: 5)
Elder and Steven were great, they we fast and communicated everything clearly. Would definitely call again.

Review 34 (2020-10-09 - Rating: 5)
My wife and I had a couple of major plumbing issues around the house including our swamp cooler needing to be completely replaced. Isaac and Ryan were the plumbers who came to our house to do all the work and we couldnt be happier with the amazing job that they did!!!!! All of the plumbing around the house and took 2 days to complete and we are still blown away by the phenomenal job that they did!Both Isaac and Ryan were very professional, friendly, punctual, and knowledgeable about the work that they did. They always took the time to explain the steps that their work would entail and happily answered any and all questions that we had.The office staff was also very friendly and were always available to answer our questions and find an appointment time that fit our very erratic schedule.Their service was worth every penny andwe cant recommend them enough!!!!

Review 35 (2024-11-12 - Rating: 5)
Quality, timely, professional service. Staff is knowledgeable and communicates well. They do an annual maintenance check on furnace to ensure it is working correctly.

Review 36 (2021-11-24 - Rating: 5)
We were stressed out when we discovered our carpet soaked with water. This is a nightmare especially right before a major holiday. No water to cook, shower, flush toilets, nothing. We called Cartwright pluming a young man came out and said he couldn’t help us till Monday. Okay no water all weekend. And a no show. I was devastated. Finally on Tuesday I reached Camille. She was so kind and professional she assured me that I would have water to my house by the end of the day. I realized she didn’t even know what the young man had told me but she still apologized for what happened and said they would make it right. Thank you Camille.Carlos Duran and Israel showed up. They too were professional and answered all my questions. That were polite. They used masks the entire time. They worked into the evening until hallelujah water is working again. Carlos came back the very next morning as promised to make sure all was well and to do some adjustments if needed. I would recommend Cartwright s to anyone with no hesitation. Thank you Carlos and Israel.

Review 37 (2016-07-02 - Rating: 5)
We had several plumbing issues and contacted Cartwrights. They were on time, fast, dependable and corrected all the issues for our house. They had to schedule a second visit and were actually available to come early! The technician was knowledgeable, experienced and I felt was very honest in his assessment and work. Would HIGHLY recommend them to anyone. We are now a loyal customer for all our plumbing needs.

Review 38 (2018-09-28 - Rating: 5)
First class service all the way. I just purchased a new house and had some repairs that needed to be done. Ed came out and walked me through everything that he was going to do and even helped save me a little money too. He was very courteous and professional and told me to call him directly if I had any issues or problems. As it turned out two days later I did have a problem on an unrelated issue and he came out and fixed that the same day.Fair pricesFirst class servicePrompt professional attitudeI would definitely use them again!

Review 39 (2021-01-30 - Rating: 5)
Cartwright’s did a great job replacing my old sewer line. Carlos was very professional throughout the job. He listened and answered all my questions to my satisfaction. The same goes for the office staff - very patient and responsive. When they came back to fix a small issue, Carlos & Ryan dealt with it professionally, even using their own money to buy a special tap they did not happen to have on hand to get the job done.

Review 40 (2024-02-13 - Rating: 5)
THEY ARE FABULOUS. I couldn’t be more happy with their work. 10/10 so professional. They finished the job in a timely manner and everyone I have interacted with was such a delight.

Review 41 (2022-11-21 - Rating: 5)
Amazingly wonderful experience with Jeb. Had an emergency plumbing issue at the place we rent , and the customer service lady was amazing. Then she connected us with plumber jed. Jeb was kind and very smart. Delt with my elder landlord with kindness and patience. Issue was fixed in less than 4 hours. So happy I can pee again ! Thank you

Review 42 (2021-10-26 - Rating: 5)
Pepe and Daniel were on time, they replaced my old water heater with a new and better one even though there were carpentry issues after pulling out the old one. They solved several challenges with the installation and got the job done in a timely manner. They were respectful and knowledgeable. I will always call and ask for them whenever I have a plumbing problem in the future.

Review 43 (2021-06-11 - Rating: 5)
Cartqrights provided great service! The lady who answered the phone was cheery and professional. She got a technician out to our home in one hour. Jose Castillo our technician was very professional, skilled and courteous. He had our AC up and running in not time. I would recommend Cartwrights plumbing to family and friends.

Review 44 (2021-09-15 - Rating: 5)
We used another plumbing company for decades. This summer, they lost a drain snake in our sewer line (without telling us, leaving us with a terribly clogged sewer); and, they abandoned a complete gas line & water heater replacement job. We were stuck! We called Cartwrights Plumbing Heating and Cooling. Naomi was wonderful! She had a crew to our home in less than 30 minutes. What a Godsend! Carlos & Jesse used an awesome tool called a Jetter. Our sewer was unclogged in minutes. Using a camera (included in the cost), they found the drain snake lost in the pipe by the other company. We got that fixed. Now, we had to address the gas line & water heater replacement at our other residence. Once again, it was Cartwrights/Carlos to the rescue! He provided us with a quote and a contract within two days. They worked with the City of SF to get the permits & inspections we needed. Carlos & his team had the new gas line and water heater installed in just one day! They were expedient, professional and organized. The delay in getting gas service restored rested with the City. It took weeks to get the permits & inspections done. Carlos & Naomi kept us apprised of the progress on a regular basis. From the office staff to the plumbers, its been wonderful. Cartwrights values our patronage. Its good to know that ethical business practices and terrific customer service are still possible! We look forward to being Cartwrights customers for MANY years to come! - Genevieve Lisa Barela, native Santa Fean & satisfied Cartwrights Plumbing Heating & Cooling customer

Review 45 (2022-04-18 - Rating: 5)
Our garbage disposal recently failed and needed replacing. Carlos and Dennis took care of it efficiently and quickly. They were very knowledgeable, professional and friendly. They offered some good tips for maintaining it. Thanks.

Review 46 (2021-09-02 - Rating: 5)
Paul and Ryan came out to fix a well plumbing issue - no water whatsoever was reaching the house from the well! Fixed it and more...we havent had water pressure like this since we moved in 14 years ago! I cant say enough about the professionalism of their workers! Will recommend Cartwrights each and every time!Reached out to Cartwrights once again, for another plumbing issue. This time we had a broken water pipe under the house. Cartwrights is one of the few plumbers that we called that would work on mobile homes. Santiago and another came out and fixed the pipe, and replaced the turn-off valve that has given us issues forever. Absolutely happy with their work! Thank you, Cartwrights!!!!

Review 47 (2021-02-04 - Rating: 5)
My water heater failed and they answered the phone at night, quickly- a plumber, Carlos called me back and told me how to turn of the water supply. They came to my house on time at the time that was scheduled. They were friendly, professional, efficient and did excellent work. Nice to have someone do such good work and do it on time.

Review 48 (2022-06-03 - Rating: 5)
The service technician (Eddie) who came out to work on my system was incredibly professional. He worked quickly and efficiently to diagnose and fix the issues with my HVAC system. I would recommend his service anytime 10/10!

Review 49 (2022-05-18 - Rating: 5)
Eddie R and his assistant were very respectful and polite to my home and my child. They were looking at my a/c and fixed the horrible smell and cleaned the lint that may cause it to not work properly. Didn’t take too long to help. Thanks again for your time and help. Keep up the good work.

Review 50 (2023-01-22 - Rating: 5)
Superb customer service from the office to the techs. Kevin and Josh checked everything on my furnace. My furnace had an attitude and when the techs arrived the furnace started operating correctly. I was impressed with the techs professionalism and knowledge in their service. Thank You!!!

Review 51 (2019-11-21 - Rating: 5)
I had a furnace problem last weekend in the midst of a Santa Fe WInter .Cartwrights was recommended to me, and luckily for me Eric Manring was the man they sent to help.He was friendly, efficient ,and acted as if he knew exactly what he was doing...and HE DID!Highly recommended.Also the ladies that handled the phones were personable and professional.

Review 52 (2019-06-20 - Rating: 5)
I had a commercial sewer line replacement job in a residential community. Several proposals were required. Cartwrights came in high, but a follow-up call instigated by them brought the cost down below the competitors. The work was clean and on schedule and the crew excellent! Very pleased with everyone including Camilla in the office.

Review 53 (2019-11-18 - Rating: 5)
Our shower and bathtub backed up with water when our washing machine drained. We called Cartwrights and since it was late on a Sunday, I expected an exorbitant fee for repairs. Malcolm from Cartwrights called and he showed up a half hour later, and within an hour he had cleared our drains and left us with working toilets, showers, and tubs and also left us very happy and satisfied. The fee was more than reasonable and the service was completed professionally and fast. Thank you!

Review 54 (2024-07-15 - Rating: 4)
Tech showed up near the beginning of the appointment window as discussed. Work was done as discussed.

Review 55 (2021-03-19 - Rating: 5)
These guys first came out on a Sunday after I punctured a pipe in the wall with a screw. The tech identified the problem but couldn’t fix it because he needed parts. He sent another tech the next day who, even though he was running behind and didn’t get to our house until after 8pm, fixed the problem and got us up and running again. He also found some non-urgent issues that night and came back a couple of weeks later to address those. All of the techs who came out were polite and professional and kept their masks on when they were in our home. We will definitely use them for future plumbing needs.

Review 56 (2020-08-06 - Rating: 5)
Had a small leak near hot water heater and the circulating pump wasnt working. Called Cartwrights and they sent out Ray. Found out my 20 yr old hot water heater was at the center of my problem. Ray walked me thru the situation, showed and explained everything to me. Did the work, very professional, and Covid-19 safe every step of the way. He also brought my 20 yr old system up to code. Ive had other plumbers from Santa Fe before, and had problems with them showing up on schedule, getting the job done on time, and the cost always is more than quoted. No such problems with Cartwrights!

Review 57 (2022-05-04 - Rating: 4)
Im one star off because I made an appointment but I guess the technician didnt make in to work the same day as my appointment so they had to cancel. It was same day cancelation but they ended up getting another technician to come out same day which I do greatly appreciate. Also the reseptionist that took my call was very nice even when I got a lil rude which is always great. Overall great service.

Review 58 (2021-12-03 - Rating: 5)
When I called Cartwrights plumbing, I was pleasantly surprised with the quick response to our having the heat and hot water not working.Carlos A. and Carlos D. arrived on the job and were very efficient, personable, and knowledgeable. They repaired the problem with great speed and expertise. Thank you, Thank you!!!

Review 59 (2014-06-13 - Rating: 5)
Fast, Friendly and Excellent Service! We called Cartwrights to diagnose the problem with our A/C unit. The Technician was knowledgable, polite and explained everything to me and even explained everything to my husband over the phone. He was patient and kind with my kids asking him a million questions! Definetly, high quality service!!

Review 60 (2020-10-15 - Rating: 5)
Eric and Jake came out, arriving early in the service window provided, and finished quickly and professionally. I am very pleased with Cartwrights Plumbing, and will never use anyone else when I can help it. They have always been fast, courteous, and professional. Thank you!

Review 61 (2024-07-17 - Rating: 5)
Since my career has me working around plumbers, I have seen it all. Visiting a friend who needed some basic plumbing repairs, we were told to call Cartwrights.I could go into detail, but it was just easy, start to finish. No one enjoys the bill, but it was worth every penny.

Review 62 (2023-03-23 - Rating: 5)
Quick and professional service. And they took my situation seriously. I had been trying to get someone to go to Pecos for over a week. A friend told me to try roto rooter. Glad I did.

Review 63 (2022-02-17 - Rating: 5)
Had roots in our sewer pipes. Carlos D and Dennis did great work. They were friendly and very efficient, Carlos D ran a camera, explained the issues, showed me what was happening, cleared the lines and made suggestions for minimizing problems in the future.

Review 64 (2022-02-14 - Rating: 5)
Both Carlos and Dennis true professionals who did a great job. Showed up on time. replaced y water heater and cleaned up all the trash, so everything was left perfect. I do recommend both of them.

Review 65 (2021-12-15 - Rating: 5)
Paul was able to assist me with my Rinnai heater. The heater kept beeping and I called Rinnai heaters and they (Paul) called immediately to assist and he walked me though adjusting dials and cleaning the screen that catches debris. Very helpful and we were able to fix the problem! Thank you so much cartwrights I will be calling if I need help!!!

Review 66 (2020-05-13 - Rating: 5)
Paul and Gerald did a great job with fixing my mini split system. I tried calling several other companies and never was able to get a hold of anyone. Cartwrights answered right away and were able to send HVAC experts to my house in a timely fashion.

Review 67 (2021-03-18 - Rating: 5)
Very efficient, very professional, and most friendly technician! His name was Jesse, and the next time I need help for something from Cartwrights? I will specify, and ask for Jesse to perform the service! Thank you again Jesse for the Veterans Discount also. It was much appreciated!John

Review 68 (2023-12-27 - Rating: 5)
Luis was awesome—they just needed to remove the cover and flip the breaker switch and it was working again. The charge would have been $250 for installing the Nest Thermostat, however we were instructed on how we could install it ourselves safely. We were not charged that fee since nothing needed to be repaired or installed, so I feel that these technicians are honest and decent people. Service arrived in the expected timeframe on the day of service (next day after initial call/service coordination).

Review 69 (2020-01-15 - Rating: 5)
Endi Nunez is an exceptional member of the Cartwrights team. He is an excellent project manager and troubleshooter. I also appreciated how he worked with colleagues Jaime and Israel on two big jobs at my house - lots of digging and major pipe work. Highly recommend.

Review 70 (2020-12-08 - Rating: 5)
Pepe came out today and quickly diagnosed our plumbing problem. He provided an estimate and a scope of work. He was polite, friendly and answered all of our questions. We are satisfied customers.

Review 71 (2024-06-25 - Rating: 5)
I am very happy with the work done for me by Cartwright’s Plumbing, replacing a 50 year old Curb Stop valve. The office kept me informed as to when they would arrive, for both the estimate and the actual work.Elder and Gary were super at explaining, what was required to complete the job and then doing it. I’m happy.

Review 72 (2023-04-10 - Rating: 5)
Jesse and Dennis deserve a raise! Helped me out with figuring out what was wrong with my house, and we’re very professional. These guys deserve a raise!

Review 73 (2020-10-09 - Rating: 5)
Paul did an outstanding job coming in (Service Buddy) in checking my heating system.Camille also does an excellent job in setting up appointments!ThanksCece

Review 74 (2019-11-29 - Rating: 5)
Many thanks to Malcolm, service tech, of Cartwrights who responded promptly to a service call, the day after Thanksgiving Day, regarding a very sluggish and clogged toilet. Malcolm diagnosed the problem, used his equipment at hand, and cleared the clog. Toilet working again. Very pleased with the service and response.

Review 75 (2020-01-02 - Rating: 5)
Mario and Ryan were fantastic! They came quickly to assess my boiler condensation pump problem. They found the problem in no time and now the pump is functioning normally again!Thank you Mario and Ryan?

Review 76 (2019-10-24 - Rating: 5)
We had cartwright’s come out to check out our boiler and swamp cooler. Bryton was very knowledgeable and helpful. He was punctual and polite. We were very pleased with his customer service.

Review 77 (2021-10-06 - Rating: 5)
Carlos, Ender, Oscar, Camille, and Judith have been great. Communication has been prompt and things have gone as smoothly as possible (for a minor disaster). Top notch and much appreciated!

Review 78 (2021-09-07 - Rating: 5)
Elder arrived promptly on the site after problems with another contractor. He communicated the work that was being done. He replaced the cracked pipe with pvc pipe that wont crack from tree roots. He got the job done!

Review 79 (2024-02-28 - Rating: 5)
Saúl was a great technician took care of my problems. Excellent professional service Thanks!

Review 80 (2021-05-20 - Rating: 5)
They arrived within the timeframe given me. I was notified when the technician would arrive. When he determined what the job entailed he got the equipment he needed. When he returned he got the job done quickly and efficiently

Review 81 (2018-10-18 - Rating: 5)
Cartwrights has always done a great job for us. Theyre able to provide the service we need when we need it even in an emergency. . The Service Buddy program is top notch.

Review 82 (2024-02-08 - Rating: 5)
Excellent professional service. Paul was a great representative of the company. Highly recommend them

Review 83 (2022-03-10 - Rating: 5)
Saul was quick and efficient. He explained the process of de-scaling my tankless water heater and left a clean work area. Thumbs up!

Review 84 (2017-12-31 - Rating: 5)
Im a 2 year maintance man who works at a assisted residential community who needs real pros sometimes. Every time ive used Cartwright (thats including new years eve on a cakks notice) they know thier trade very well . Ill always call Cartwright.

Review 85 (2018-10-19 - Rating: 5)
I have been a satisfied customer of Cartwrights for more than ten years. Seasonal Service Buddy Contract for cooler and heater. New evap cooler. New water heater.

Review 86 (2018-11-18 - Rating: 5)
Not having use of the kitchen sink is a real drag. Shane was a great help attacking the clog and getting us back to normal. No more washing the dishes in the bathtub. Thank you Cartwrights/RotoRooter

Review 87 (2019-03-17 - Rating: 5)
Worked with Shane. water heater broke on a Saturday night, he was able help me immediately via videochat and then scheduled a prompt appointment the next day. cant reccomend highly enough.

Review 88 (2020-02-25 - Rating: 5)
The services received by Cartwrights plumbing and heating were great I had a clogged toilet and Mario and Carlos were quick , responsive, knowledgeable and cleared the clog letting me know of issues in my line that may cause problems in the future.

Review 89 (2022-04-14 - Rating: 5)
Jessie and Dennis are a great team. Very knowledgeable, friendly. Great service would definitely use Cartwrights again.

Review 90 (2024-04-17 - Rating: 5)
Chad was extremely knowledgeable and honest. Highly recommend Cartwright Plumbing.

Review 91 (2015-02-28 - Rating: 5)
Cartwrights has always been reliable and efficient. We have used them for five years now and have always been pleased with the level of service and dependability.

Review 92 (2024-05-08 - Rating: 5)
Jedidiah and Ricky were both timely, professional, very friendly, and very informative. They were careful of the items around the area they were working in and finished the job in record time. Also, Elizabeth was equally professional and helpful ( got me scheduled within an hour of my call). Exceptional staff you have there! Thanks so very much, Chris Grey

Review 93 (2022-04-22 - Rating: 5)
Carlos and Dennis did a great job of getting my sewer line back up and running, as well as informing me of what needed to be done to permanently fix the issue.

Review 94 (2020-11-27 - Rating: 5)
Pepe Torrez is the plumber you want to answer your call. He was knowledgeable, quick with the correct answer, very courteous and especially helpful. He was everything you need in a pinch! Thank you Pepe! C. Morgan, Santa Fe

Review 95 (2024-02-08 - Rating: 5)
Jed was professional, timely, and polite. The office staff was very helpful.

Review 96 (2024-03-15 - Rating: 5)
Had multiple companies come to my house to fix my heater. One out of four was able to fix it. Thank you so much, Eric. You and your company will be my choice from here on out. I do have plumbing issues and have a tech named Jeremiah to look at it. Im very excited to meet him!!!

Review 97 (2020-11-14 - Rating: 5)
Pepe helped me out big time! Any time I need heater help Im calling cartrights and will tell my friends to do the same! Thanks again!-Charlie

Review 98 (2021-02-19 - Rating: 5)
Both gentlemen were extremely prompt, friendly, helpful and gave some tips to keep from getting a clog again. Will definitely use again.

Review 99 (2024-06-19 - Rating: 5)
Excellent service. Superb and professional service

Review 100 (2019-09-30 - Rating: 5)
Shane came to do my fall buddy system check on the heater/boiler....he was very informative and polite and thorough....I appreciated his work and manner.

Review 101 (2018-10-12 - Rating: 4)
In the midst of construction, an old sewer line was severed. Cartwrights responded quickly, gave a fair estimate, and got the line repaired quickly and efficiently.

Review 102 (2024-02-28 - Rating: 5)
They were professional and pleasant each and every day they were here

Review 103 (2024-02-08 - Rating: 5)
Jed is great! Had no water to home, he came out within 2 hours left for some parts and came back right away. He worked on our system & did not leave until everything was in good working order despite the cold weather conditions and it being late in the day. Very grateful for Cartwrights! The technicians and office staff are very knowledgeable & professional.

Review 104 (2016-08-15 - Rating: 5)
Cartwrights saved me on a Sunday night when no one else was available. The technician was prompt and very knowledgeable and fixed my problem.

Review 105 (2024-03-18 - Rating: 5)
We have used Cartwright’s for years for problems with plumbing, HVAC, etc. They are absolutely reliable, show up when they say they will, do whatever is required efficiently, and leave our house neat and clean. Theirs is not a cut-rate service, but the price seems fair and the job is done. 5 star service.

Review 106 (2016-05-03 - Rating: 5)
Technician was prompt, courteous, and did the job the first time. Very happy. Will use again.

Review 107 (2023-03-31 - Rating: 5)
Was on time, amazing service. Ryan Rogers was amazing to work with.I would recommend this company.

Review 108 (2016-08-16 - Rating: 5)
During a recent plumbing emergency we called Cartwrights. They responded quickly and Greg did a fabulous job!

Review 109 (2023-07-14 - Rating: 4)
Eric the technician is great. Very caring and cares about his customers.

Review 110 (2024-01-06 - Rating: 5)
Ive managed restaurants here in Santa Fe for almost 10 years needless to say Ive had many experiences with a wide array of local plumbers. These guys are hands down the best. Stop shopping around and wasting time and use these guys. Awesome!!!

Review 111 (2020-04-29 - Rating: 5)
Eric closed up our boiler and got our air conditioner working! I try to always ask for Eric so I won’t have problems today or later.

Review 112 (2021-03-26 - Rating: 5)
Very prompt and thorough job. The repairs were successful and the tech left the areas clean.

Review 113 (2020-10-28 - Rating: 5)
My heater had a complex problem and the guys at Cartwrights made it work. Mario, Carlos, Eric and Pepe...you are my heroes!

Review 114 (2019-10-12 - Rating: 5)
Great service, responsive, fast and efficient. We have used their service several times and have been happy every time!

Review 115 (2023-07-23 - Rating: 5)
Emergency service saved us big time when your AC went out.

Review 116 (2022-05-27 - Rating: 5)
Eddie Rios was very professional and knowledgeable. Got me up and running fast

Review 117 (2015-06-02 - Rating: 5)
Excellent timely service, courteous staff, fair prices. They are a true asset to the folks in Santa Fe.

Review 118 (2023-04-26 - Rating: 5)
Very responsive. Techs were friendly,knowledgeable and efficient

Review 119 (2021-08-10 - Rating: 5)
Excellent and efficient work. Timely response. Very friendly would recommend them to anyone.

Review 120 (2024-02-07 - Rating: 5)
Great company! Jed is fantastic.

Review 121 (2021-12-11 - Rating: 5)
Great people, great company, always professional and explain everything. I highly recommend them

Review 122 (2021-10-06 - Rating: 5)
Jose Castillo and Denis...Did a fabulous job....Peter Surroca

Review 123 (2023-03-10 - Rating: 5)
Santiago Sanchez did a masterful job of identifying the problem,attacking it, and bringing the job to a successfulconclusion. He and the team are professional and hard working.I appreciated all their efforts.

Review 124 (2014-07-01 - Rating: 5)
PROFESSIONAL CREWS, GREAT WORK, SURE DID HELP US OUT IN TIME OF NEED. MANY THANKS TO ALL AT CARTWRIGHTSTOMAS ROMERO

Review 125 (2020-09-10 - Rating: 5)
Clean vents jesy and Ryan were really great..and have great work ethic

Review 126 (2021-02-03 - Rating: 5)
The service gentlemen Paul and Ryan removed and replaced our furnace and AC units. They informed us on all the work they were performing. They are very courteous and respectful young men. Paul, Ryan thank you for your service. You are appreciated and made my brother and I happy and satisfied customers. Keep up the good work.STAY SAFE AND STAY BLESSEDHUGSSherry and Willie Carter

Review 127 (2022-10-26 - Rating: 5)
Jeb did a great job. He and the company responded promptly and kept us informed of arrival times and unavoidable delays. Repairs are working great so far.

Review 128 (2021-12-31 - Rating: 5)
Carlos, Israel, and Dennis did a fantastic job finding and repairing an outside underground leak at our home. It needed a lot of digging! They worked very hard and were very pleasant to work with and kept us informed. Highly recommended!

Review 129 (2021-05-17 - Rating: 5)
The only place in town that responded to me on a Sunday. Great communication and professionalism.

Review 130 (2023-05-09 - Rating: 4)
Had some issues with them but management called me and resolved the problem, I will give them one more try if a plumbing problem happens at my house, management said they got rid of the bad eggs that worked there at CartWrights and the management was very apologetic about the problem I had..

Review 131 (2021-12-10 - Rating: 5)
Called them about a leak (not major, but had to turn off water supply). They answer the phone! Sent out Carlos (a happy, pleasant guy) within the hour and fixed me up. Minimal charge! If you’re loyal to them, they’ll be loyal to you.

Review 132 (2021-06-10 - Rating: 5)
The air conditioner on my mini split system was turned on and did not work with a week coming up in the 90s. Cartwrights was able to come the next day and they showed up promptly and the entire process was professional from start to finish. Jose was my service technician and he could not have done a better or more professional job. They come with my highest recommendations!

Review 133 (2022-02-22 - Rating: 4)
I had some communication issues with the home office, however it was during this period of COVID Supply Constraints. Paul, the technician, was absolutely amazing. He was knowledgeable, professional, and did great quality work.

Review 134 (2016-07-10 - Rating: 5)
Great experiences with every interaction. A live person answered the phone immediately and they were able to schedule my AC repair the next day between 1 and 3. At 12:30 the office called to say they were on their way and then 5 minutes later the technician called to also confirm he was on the way. The service call was very professional and the technician extremely friendly and helpful. Within an hour the AC was back in business. Id definitely call again for any issues with my plumbing or air.

Review 135 (2021-01-29 - Rating: 5)
We have a commercial contracting company and hired the Cartwights do work on multiple apartment buildings we were working on in Santa Fe. Ryan and Mario were our main guys and they did an excellent job. Will definitely use their services again. Thanks guys!

Review 136 (2020-08-19 - Rating: 5)
I had a difficult clog in my septic line. When Cartwrights found that Roto-Rooting was not fixing the problem, they used a camera to scope the system. The system had lots of bends that made diagnosing the problem more challenging, but they found the source of the clog; roots got into my 20+ year old sewage pipe where it meets the septic tank. The team excavated the problem spot with a backhoe, cleared the clog, installed curved clean-outs that can better accommodate camera scopes to better monitor that area, and sealed up where the pipe meets the tank with waterproof concrete to keep out roots. The team was very professional. They were responsive to my phone calls. They patiently answered my questions. They minimized the impact of the repair on my home and yard.

Review 137 (2021-12-15 - Rating: 5)
My water heater had unexpectedly started leaking, I initially spoke to Laura and once we got off the phone I received a call from Carlos D. Who reassured me that he would take care of the problem. Carlos D. And Dennis came and installed a new water heater and were very professional and considerate, they were very helpful and showed me steps to take in case this issue ever happens again.

Review 138 (2022-04-20 - Rating: 5)
Prompt, professional, and courteous service. Highly recommend.

Review 139 (2019-09-26 - Rating: 5)
Cartwrights Plumbing is excellent. They do very good work and come to do the work in a timely fashion. We will continue to call them for our plumbing needs. Paul has come to work on a couple of issues and he is very good.

Review 140 (2021-03-17 - Rating: 5)
Cartwright staff and manger were super helpful. We did have a miss communication issue but it was resolved immediately by management that was super friendly and professional!

Review 141 (2019-08-29 - Rating: 5)
We had a very good experience with Greg. His work was professional, FAST, pleasant and cleaned up exceptional well. We had tree roots that invaded our plumming lines. They had to tear out our brick floor in the living room to find the problem. It was all done very very quickly and put back. You would never know our floor had been torn up. Looks exactly like the original. Would definitely use them again.

Review 142 (2022-02-07 - Rating: 5)
Excellent service, totally professional, efficient! Terrific.

Review 143 (2019-07-19 - Rating: 4)
Greg Ortiz did a great job replacing my sink strainer that was leaking. It cost more than expected but getting a plumbers time in Los Alamos is a premium. He even noticed that I needed the water line and electric package for my new dishwasher installed and did it without charging me the whole dishwasher install fee fee. 1.5 hours and my problem was solved. These guys work on a flat fee structure so make sure you get an estimate.

Review 144 (2021-08-03 - Rating: 5)
Jessie was polite, professional, and personable. He did an excellent job. Would use Cartwright again.

Review 145 (2021-12-16 - Rating: 5)
All good. they came quickly to identify the problem and remedied it.

Review 146 (2022-03-15 - Rating: 5)
Awesome service, most expensive in town, most of the time worth the price!

Review 147 (2019-11-16 - Rating: 5)
Had great service... efficient and on time. Very professional.. Will recommend to family and friends..

Review 148 (2018-10-19 - Rating: 5)
Ed Romero provided great service in fixing a problem with my boiler. He troubleshot the problem within minutes on a cold October morning and had the necessary part replaced by the end of the day. This was after another company said I would need to replace my boiler. It pays to have an experienced technician and company. Will call them again when I need help.

Review 149 (2020-10-05 - Rating: 5)
I had a time sensitive issue with a home heating zone controller malfunctioning. Cartwrights showed up and fixed the heating problem within one hour of my call. Excellent customer service.

Review 150 (2023-06-19 - Rating: 5)
Excellent same day service!

Review 151 (2019-10-21 - Rating: 5)
Although we have always been pleased with all of Cartwrights service people, my husband and I want to give a special shout-out to Gonzolo A. for his excellent service. He has serviced our plumbing needs (including installing a new toilet) three or four times. He is very knowledgeable (lots of experience) and always he explains in detail what needs to be done. Some of the more difficult problems that have persisited for years he can solve.Thank you, Gonzlo!