Cowboy Cooling & Home Services

Located in Santa fe, Texas

Address: 13311 33rd St, Santa Fe, TX 77510, United States

Phone: +1 281-678-8488

Rating: 4.5

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-13 - Rating: 5)
Very professional and knowledgeable 🎉was very thorough and explained everything to me. Very punctual and fabulous customer service! Robert and Lacey went above and beyond to helping us see exactly what needs to be done in the new house we are purchasing! I called and needed them to come give me a quote and they were there the next morning! Very fast and efficient! I cant say enough about this company! I would highly recommend Cowboy Cooling!

Review 2 (2024-02-21 - Rating: 5)
Yet another wonderful experience with Cowboy Cooling. They are super responsive, and got us scheduled right away. The technician was polite, kind and very proactive. He was able to inspect the unit, troubleshoot the issue quickly and even assisted with calling Home Warranty back to set up the second service call to make the proposed repair. Thanks again!

Review 3 (2024-05-17 - Rating: 5)
Thomas was by far one of the nicest and understanding HVAC techs I have ever had to work with. Super knowledgeable and was even willing to show me some simple preventative maintenance actions I can do myself. I will definitely be using Cowboy Cooling & Home Services again in the future.

Review 4 (2024-02-29 - Rating: 5)
Fair price and excellent customer service!! Had Thomas, stop by and provide maintenance on my AC unit. He was extremely knowledgeable and communicated very well with me the whole time everything that he did. He provided recommendations on how to take care of my system no extra charge. I would highly recommend this company very happy with the service.

Review 5 (2023-02-24 - Rating: 5)
$6000 for a 3.5 ton electric unit with new supply plenum. Killer deal. Bill is super low now.

Review 6 (2024-09-04 - Rating: 5)
Thomas was very polite and explained thing in a way I could relay to my husband for us to make a well informed decision. Looking forward to keeping their monthly service and keeping our house cool in this Texas heat.

Review 7 (2024-06-25 - Rating: 5)
Cowboy Cooling took the call and had a technician out the same day to service our AC. Mr. Martinez got our unit fixed and running in no time. Couldn’t be happier.

Review 8 (2022-09-07 - Rating: 5)
The HVAC system in my 1940s home presented some unique challenges. I interviewed a variety of vendors with a wide range of opinions on what I needed. Robert went above and beyond to educate me on the HVAC basics and provided concise options to replace my full system with estimates that were not the lowest but certainly not the highest. Following job approval, Robert resolved a supply chain challenge by substituting a better condenser with no price increase and no change to install date. The subcontractors worked all day to finish the job even through pouring rain. I attribute a couple of communication hiccups to the holiday weekend and perhaps company growing pains. Anyway, I highly recommened you give Cowboy Cooling an opportunity to bid on your HVAC full system replacement.

Review 9 (2024-04-05 - Rating: 5)
Joseph was respectful, honest and had no problem with watching over his shoulder. I have a new system so this was my first maintenance call and he mentioned one issue from the builders and had that fixed within 10 minutes.

Review 10 (2023-05-06 - Rating: 5)
My outside unit stopped working in the middle of the night and Cowboy Cooling was at my house just an hour after contacting them in the morning. David was very helpful, and took time explaining to me how my system worked and what needed to be done to fix it! Great service and I will definitely contact them again for servicing my system and future repairs.

Review 11 (2022-06-27 - Rating: 5)
Cowboy cooling was assigned to me as part of my home warranty‘s AC check program. I could not be more happy with their service and professionalism! They are so communicative. They contacted me to remind me that they were coming, that they were on their way, and when they were going to be 10 minutes late, they even contacted me about that. ** FYI the only reason that the technician was late is because he stopped to help a pregnant lady change her flat tire at the gas station. Also, I had to reschedule a couple of times and they made it so easy and made me feel totally fine about having to reschedule with them. They came into my home and were so respectful professional and quick. All of their reports and explanations are thorough and followed up with email and documentation about the service that I received. I would 100% recommend this company to anyone!!

Review 12 (2023-05-01 - Rating: 5)
David was our tech, showed up on time and it didn’t take him long to diagnose the issue and repair it. He gave great recommendations I hadn’t thought of, showed instrument readings and he was well versed on our system. Also helped with filter on indoor unit as a courtesy. Overall great experience, was done quick, professional and would definitely recommend. If we have any other issues Cowboy Cooling would be our first call!

Review 13 (2024-05-08 - Rating: 5)
The professional treatment was the best. I have never dealt with a more honest company The office lady and the repair guy was top notch. Thanks Cowboy Cooling. Customer forever.

Review 14 (2024-08-09 - Rating: 5)
We recently had the pleasure of working with Cowboy Cooling, and our experience was nothing short of exceptional. Our home had been plagued with cooling issues for quite some time, and after numerous attempts with other companies, we decided to give Cowboy Cooling a try. From the moment Joe arrived, we knew we were in good hands.Joe conducted a detailed analysis of our old home, meticulously inspecting every aspect of our cooling system. His expertise and thoroughness were evident as he identified the root causes of our issues, which had been overlooked by previous contractors. Joes professionalism and dedication to finding a solution were truly impressive.When it came time for the installation, Hiro led the effort with remarkable skill and efficiency. His attention to detail and commitment to excellence ensured that the installation was flawless. Hiro and his team worked diligently to implement the proposed solution, and the results were astounding. Our cooling issues were completely resolved, and our home has never been more comfortable.The level of comfort we now enjoy is a testament to Joes and Hiros expertise and the quality of service provided by Cowboy Cooling. We highly recommend Cowboy Cooling to anyone experiencing HVAC problems. Their commitment to excellence and customer satisfaction is unparalleled. Thank you, Joe, Hiro, and Cowboy Cooling, for your outstanding service and for making our home a cool haven once again!

Review 15 (2023-11-01 - Rating: 5)
5 stars just isn’t enough for these folks. My heater went out, and with it being 40-50 something degrees out, I was miserable. These gentlemen arrived promptly, and got straight to work fixing the issue in no time!! They were knowledgeable and friendly, and did not charge an arm and leg. I’m LITERALLY recommending them to everyone from here on out!! Thank you so much guys!!!

Review 16 (2023-08-29 - Rating: 5)
I will always trust the reliability of Cowboy Cooling! I have used them in the past for various needs but this time was of much more importance. Their dispatcher, Kari, had me on the schedule the very next day and their technician, Sam, had us cooling again in less than an hour! Thank you Cowboy Cooling and all of their staff for their dedication to our community!

Review 17 (2022-12-04 - Rating: 4)
We were assigned to them under our home warranty. They responded within 24 hours. The tech came out quickly, but the price for Freon was not covered under our warranty and was unexpectedly high. I asked that the tech step out while I discussed how we would cover the expense and after 5 min. spouse went outside and the tech was on the phone so we waited for him to return. But instead he just left! I called him and the company immediately and was told that the tech can’t just wait around because he has to go to other jobs. Wow!However the representative did quickly reassign the service for two bus. days later and took my payment over the phone.The technicians that handled the repair were simply OUTSTANDING! Thorough in explaining the repair work being done and professional and courteous throughout. We have had several units repaired/replaced in years prior and are somewhat familiar with the process including verifying that the system is charged and weighing Freon before and after to ensure you are not over paying for lbs. of Freon that you did not receive.As it turns out we did over pay and after a few calls back to the company, we received a refund for the overpayment.Aside from those two hiccups listed above I would highly recommend this company for future service.

Review 18 (2023-03-13 - Rating: 5)
I’ve used Cowboy Cooling three times now for repairs and system maintenance. They schedule quickly, show up on time and communicate with the customer very well by phone and text. Every tech that has come is professional, knowledgeable, and offers advice and recommendations. Great, small, professional company I will continue to use. Most home warranty companies use them as well, ask if they service your area.

Review 19 (2023-04-26 - Rating: 5)
Found Cowboy Cooling through the home warranty I used to have and was impressed with their service. Ricardo did a great job checking on our new system and cleaning the leafs out of the condenser.They also provide an annual service plan to make sure your A/C unit is in great shape all year long so you’re never caught off guard without A/C!

Review 20 (2023-06-12 - Rating: 5)
David from Cowboy Cooling came out and tuned up our AC units. He gave top notch care to our units. He was very thorough with what he was doing and was VERY educational when it came to explaining what each part of the system did. He was very professional and did amazing work! 10/10 would absolutely recommend Cowboy Cooling!

Review 21 (2023-05-04 - Rating: 5)
I worked with David and he was AMAZING!! He was very thorough and answered all my questions. He continuously kept contact throughout the whole process. The workers were neat and professional. They quoted me 3 days but finished in 2. I would definitely recommend!!

Review 22 (2023-03-29 - Rating: 5)
Robert and his team came to my house. Gave me a run down from most budget friendly to his top tier package. Only 3 selections for my house size which is good because it keeps it simple and to the point. I selected the proper package for my house and they came and installed it in a day. Super neat crew, didnt leave a mess behind and been using it till this day.

Review 23 (2023-09-05 - Rating: 5)
I had the pleasure of meeting Sam today when he was dispatched to fix my central AC unit. He was super professional and got the job done in no time. I would highly recommend Cowboy Cooling and would use them again. Thanks Sam!!!

Review 24 (2024-08-19 - Rating: 5)
Once again Cowboy Cooling came out for a unit check, did a thorough check and made sure all was working properly before they left. The technician provided great customer service!

Review 25 (2021-05-21 - Rating: 5)
Our tech was very knowledgeable and troubleshooted the issue with our pulsing air conditioner right away. He repaired the unit at a fantastic price and was in and out in less than an hour. The tech was very nice and professional. I will definitely use their service for any future issues. As a woman sometimes I feel that trade techs try to make the most on the job and take advantage of my lack of knowledge. I did not feel that way with Cowboy Cooling and I appreciated our tech explaining everything in detail.

Review 26 (2024-03-04 - Rating: 5)
Thomas was well organized, thoroughly diagnosed the each system, and considered future access when installing components. Im very happy with him and the company!

Review 27 (2023-04-27 - Rating: 5)
I was referred to Cowboy Cooling by a friend and was IMMEDIATELY impressed. David called me back after I left a message on his voicemail, told me exactly how to make sure I officially reserved a time, and got to my house before his anticipated arrival time. He identified the issue, personally went to get the replacement part, and even diagnosed the other issue I had been having with one of the rooms not cooling. I will absolutely be using them in the future and am extremely happy with my experience!

Review 28 (2022-12-05 - Rating: 5)
Had a great experience with CB Cooling today. John Miller was the technician. He was so professional, knowledgeable, and patiently explained everything to me methodically to ensure I understood everything. Would highly recommend and will be requesting them again through our home warranty co.

Review 29 (2021-11-10 - Rating: 5)
I met with several vendors to get quotes on a new house and the existing two HVAC systems. Robert, the owner of Cowboy Cooling, probably spent an hour talking to me and explaining every aspect of the two systems, what they do, what he’d recommend. Out of the bids I received, he was the only one to spend time explaining the components, different options I had (ex- moving between brands or SEER ratings based on how long we would own the house). His price came in comparably to the other bids, and I truly felt that I understood every scope of the work.We scheduled work and got started ASAP. He used a sub contractor team for the install in my area and they showed up on time and got to work quickly. Very polite and friendly team. The work was completed and Robert came back out to finalize the installation and address some lingering items. We actually had a snafu with the HVAC we had chosen and Robert went above and beyond talking me through options and finding a replacement product with no extra cost.Overall, this company set the bar for great communication and I’m very happy with the work they completed, I’d highly recommend them to anyone. You’ll know exactly what they did and how your system works. So awesome! Also, they might text you memes as part of your communication thread.

Review 30 (2021-07-30 - Rating: 5)
If I could give more stars I absolutely would! Let me be clear when I say this company saved my life. I’m a newly single mother, who has a heat intolerance from an autoimmune disease. My air conditioner went out 2 months ago, but I had no money so I attempted to file it through my home warranty company. After waiting two months to hear that the warranty company wouldn’t even send out a new technician after denying replacement for the first one, I was in touch with Cowboy Cooling through a referral. They came immediately, and when it was determined I needed a replacement they were simply perfect. Within 72 hours of payment they had ordered, received and installed a new system in my home! I could not have been more impressed with the timely service OR with their amazing installers! I’m so thankful for this company! I highly recommend them to any and everyone needing service!

Review 31 (2020-09-02 - Rating: 5)
So Im always hesitant about using a service I find online but I was extremely pleased with this decision. The only reason I went with Cowboy Cooling is because Ive seen posts from Robert Burge (Owner) on FB, assisting others in a group called Houston Area Off-Road Recovery. Hes always very helpful and seems like a genuinely good guy.Side note... Im HVAC certified. I went through Lone Star and received my HVAC & EPA certification several years ago but have been with the same company for 23 years and dont envy anyone that has to crawl around in a hot attic)That being said, I needed a new complete system (4 ton residential) and called them out for a quote. John Miller (Service Tech) came out and walked me through why my existing unit needed to be replaced (inside unit rusted out) and several options for a new unit, tiered based on pricing. He did not pressure me to choose one unit over the other, just gave me facts and asked me to call if/when I made a decision on which unit I wanted to go with.Because of my background in AC, I was able to understand and appreciate the feedback he gave. It all made sense and left me feeling comfortable with the purchase. I called him back and scheduled the work.2 days later they had a crew of 3 guys arrive and install our new system. They were extremely professional and paid great attention to detail. Copper lines were routed at 90 degree angles, wrapped in tape if/where needed. Pookie (think of it like drywall mud but for seams on new AC systems) was installed as needed and all looked very professional. Electrical lines tucked out of the way and not just strewn across the middle of the floor. Im telling you, these guys were A++.Additional side note... My cousin lives 8 miles from me and he had a different company install a 3.5 ton unit 2 months before mine. Theres no comparison, Cowboy Cooling did a MUCH cleaner job. And to top it off, I paid the same for my 4 ton unit that he paid for his 3.5 AND I got a 10 year parts and labor warranty. My cousin only has a 2 year labor warranty and 10 year parts.Thank you so much to John, Robert and the rest of the team involved. Very happy customer!!!

Review 32 (2023-04-04 - Rating: 5)
Cowboy Cooling was dispatched as part of a home warranty call. Adam and RJ arrived in a timely manner. They explained what the issue was, how the part in question wears out, and how to properly maintain my AC unit. They explained other issues that could go wrong in a professional way for AC dummies to easily understand.I would call them again, and request this same team for future issues and services.

Review 33 (2023-08-01 - Rating: 5)
First and foremost I would like to apologize to the scheduling lady who answered my call today. I let the frustration of the heat get the best of me and I was not kind. We must remember that we are in a major heat wave, there are only so many technicians and they are doing the best they can. So I hope you see this and I am sorry.Cowboy Cooling has been nothing but helpful during our A/C issues and we definitely recommend them. Just remember the heat is excessive right now and all these AC companies are flooded with jobs so be patient. If it is a dire emergency she will do her very best to get you scheduled and taken care of.

Review 34 (2023-09-01 - Rating: 5)
Our air conditioner is operating again! What a calamity when it stops working! Cowboy Cooling was able to get it working so we could enjoy our home again! Sam is a great tech! Very attentive & knowledgeable!

Review 35 (2023-03-01 - Rating: 5)
John M came out to repair a problem found at my yearly service check. It was actually an issue from when CC installed my system 9.22. He owned up to it, I had no idea there was an issue, repaired and apologized for the inconvenience. He was knowledgeable, honest and professional. 10/10 recommend this company...

Review 36 (2021-08-12 - Rating: 5)
I’m HVAC certified but have no desire to climb around in attics anymore. I also have trust issues as I know how easy it is for an AC company to take advantage of people and convince people they need extensive repairs when they really don’t.John with Cowboy Cooling came out, explained what was wrong with the unit, gave me 3 pricing tiers for new unit options and left me to decide. ZERO pressure or BS given, just gave me the facts and let me decide.I had them install a complete new unit and signed up for the semi-annual PM service as well.When the job is complete I get an email with the details on what the readings on the AC system were as well.Great experiences each time. Tyler came out today and was very professional, explained what he was doing (just a PM), and was just a really nice guy.Keep up the great work!!

Review 37 (2023-08-01 - Rating: 5)
This is the go to company you need to keep on your roster. Great communication, professional and knowledgeable. John Miller came out and gave an estimate and was very informative. Definitely knows their stuff. Thank you.

Review 38 (2021-06-21 - Rating: 5)
John was absolutely incredible to work with. We bought and moved into our home in March 2021 and, of course, started having AC issues a month later. We have a home warranty and were matched with cowboy cooling and initially had someone come out just to replace the evaporator coil (with the recommendation we replace the whole system because ours was 20 years old). Not expecting that kind of expense, we just did the coil (~$1100 because we also had to pay for the Freon for our very old system). A few weeks later, we had more issues with it but this time it was an electrical problem. Then, shocker, more issues. The second time cowboy came out, we had John come out and we are beyond thankful for him. He even got some of our issues covered under our home warranty and we ended up saving a little bit of money doing it this way than we would have if we paid to replace the whole system the first time (gotta look on the bright side, lol). John was super nice, super responsive, extremely helpful and patient in explaining everything to us. 10/10 would recommend John from Cowboy Cooling!

Review 39 (2023-06-14 - Rating: 5)
These guys are great! They show up on time and do excellent work! They are true professionals and excel in their field of work. They always go out of their way to make sure their customers are taken care of as quickly as possible and I can’t say enough good things about this company and these guys!! The best crew and a company our entire family trusts.

Review 40 (2024-01-10 - Rating: 5)
Cowboy Cooling is an amazing company with a great team of employees. 👏 Ive recently had both my ductwork and a complete system installed, and they were quick and efficient throughout the whole process. I will definitely be using them again in the future and referring them to everyone I know!

Review 41 (2023-04-28 - Rating: 5)
Adam is very professional and good natured. I enjoyed talking with him as he explained everything he did concerning my SPP (service maintenance) to me. He really helped me to understand what he was doing. Since I’ve been using Cowboy Cooling my A/C has been running really good. I hope to be with them for many years to come. Thank you Adam!

Review 42 (2024-06-11 - Rating: 5)
Thomas has good customer service. He came replaced & fixed problem. We greatly appreciate his service.

Review 43 (2022-02-09 - Rating: 5)
Dominic was our technician to diagnosis our problem with our heat. The unit was blowing cool air while on heat. He fixed the problem and explained what was happening and why it happened. He was very knowledgeable and enjoyed his job. I would recommend him every time. Thanks Cowboy Cooling LLC! Awesome Job!

Review 44 (2021-06-03 - Rating: 5)
I had a wonderful experience with Cowboy Cooling. I contacted them about a week ago for my few quote. Jon came out and was very knowledgeable and helpful.At no point in time did I feel like I was being talked down to or upsold on products/services I did not need.Their price beat three other companies that came out and took a look. I also really appreciated that Jon was sent out for both the quote and the actual work.We now don’t have to worry about this summer heat! I’ve got plenty of insulation and now the master bedroom is fit for polar bears. I am one happy homeowner.

Review 45 (2020-02-05 - Rating: 5)
I bought a house in October. Bought a home warranty. Air and heating went out end of January. Home warranty company contracts with Cowboy Cooling. Cowboy cooling came out same day claim was filed and diagnosed the issue and reported back to the home warranty company. Once claim was settled, Cowboy Cooling was contacted and scheduled service for the following day. The owner, Robert, personally contacted me to make the arrangements. The next morning Cowboy Cooling arrived and immediately started the repairs/replacement of my attic unit. Robert came out to meet me and ensure his technicians had everything they needed. I have seen previous reviews and I feel its important to leave the proper review. In my case, the service was outstanding. The technicians were friendly, thorough, efficient, clean and professional. I have absolutely no complaints and will recommend this company. Communication is they key to any successful transaction. Robert didnt have to handle this himself. He has employees to do this. But his business is important to him as is his reputation. It clearly shows. Thank you Robert.

Review 46 (2019-11-30 - Rating: 5)
The Tuesday night before Thanksgiving (the first Thanksgiving in our first house) our AC went out, Cowboy Cooling was recommended to me by my neighbors. I gave them a call and within 20 mins they were at my door and with in an hr the ac was running, but not only did they fix the problem they also corrected many little things the previous owner of the house either did or had done, as well as recommended other ways to improve the functionality of my unit. They walked me thorough everything they did explaining in depth why the were doing it, very courteous and professional, will definitely be using them for all of my ac problems.

Review 47 (2023-06-05 - Rating: 5)
Robert & cowboy cooling have been taking care of the confort needs for my family & I since 2018. We have our system inspected twice a year, and they are always honest, prompt, and reliable. Couldnt ask for better.

Review 48 (2023-04-20 - Rating: 5)
Replaced existing HVAC system and installed a French drain for the condensation drain. John did an outstanding job of communicating, photos and even a video chat to show me things as l was not present while the work was being performed. He even did the registration of the new units on my behalf. John and everyone involved with the removal and installation of the units were always on time and professional.

Review 49 (2022-09-01 - Rating: 5)
Wonderful and quality work! Worked with him on getting an older woman air conditioning when she had been out for several weeks in dead middle of summer. He went out, we helped pay for the parts and he did the entire job for 0 labor and even cut all her yard and high weeds that were blocking her air conditioning units! Huge heart with a great work ethic! 👏 Wish I could give him 100 stars! 💯

Review 50 (2020-08-17 - Rating: 5)
Our Home warranty uses Cowboy cooling for AC service issues and we put in a request for service as we had a leak from the AC into our dining room ceiling and our normal big box AC service company wanted $2000 to make the necessary repairs. As we had a home warranty for the house having just bought about 10 months ago I called for service to see if the warranty would cover any of the repairs needed. They ended up sending out John to look at our system and he found the issue that 4 other techs could not between two companies. A strap had come loose and once put into/secured at proper place the system was no longer leaking and we had to replace nothing. He even topped off our slightly low Freon while here at no cost. We made some additional repairs at our request today and the service from John was again timely, efficient, and professional. We have switched to Cowboy Cooling moving forward for all our AC needs.

Review 51 (2024-02-15 - Rating: 4)
I’ve been using cowboy cooling for a couple years now and they have not disappointed. I am very pleased with their service.Kari and Robert are a pleasure to communicate and work with.

Review 52 (2022-03-22 - Rating: 5)
I called landmark home warranty on a Sunday because my ac was no longer blowing cool air . Cowboy Cooling AC company came out the very next day . I Was dreading hearing the words “you need a new AC system “ from the technicians .I knew my AC system is becoming a dinosaur lolYes The technician came out as scheduled and diligently diagnosed the issue to my AC unit. I needed a new motherboard and a blower engine , so You can imagine how happy I was to hear the words “repairable “ the icing on the cake was the items will be covered by Landmark Home Warranty. Very pleased with Cowboy Cooling service .

Review 53 (2022-09-06 - Rating: 5)
I called on a holiday weekend and they were able to work me in to diagnose the problem. They worked with my Home Warrenty company to let me know what was covered. And what my portion would be. Parker explained everything to me and discussed the next steps. I felt that I was working with a great company!

Review 54 (2024-03-20 - Rating: 5)
Thomas was very thorough in our Spring inspection and pointed out some great items to update to maintain integrity.

Review 55 (2023-02-22 - Rating: 5)
Amazing service... Those are the only words that came to mind. Very informative and helpful. They were able to fix the A/C and heater problem. Thank you so much! I would absolutely use this company again.

Review 56 (2022-08-15 - Rating: 5)
Extremely pleased with the services provided by Cowboy Cooling. Parker was very knowledgeable and resolved our issue quickly! Wonderful family owned business that we will most definitely be using in the future.

Review 57 (2023-03-16 - Rating: 5)
Adam was awesome very thorough and knowledgeable. He got us squared away until we are ready for the big purchase! He also delt well with my hovering and inquisitive 4 year old. My apologies to him for that. Hes got an apprentice in a few years! Thanks Cowboy Cooling yall are amazing!!

Review 58 (2024-09-10 - Rating: 5)
We had a maintenance service today and Thomas went over and beyond for us! Thank you Thomas💖

Review 59 (2022-08-02 - Rating: 5)
Parker was awesome and answered any questions we had. He was also very thorough compared to the last company we had out. He was able to diagnose the problem and gave us a solution. Would use Cowboy Cooling again.

Review 60 (2021-12-13 - Rating: 5)
Adam and his partner were very polite and easy to talk with. They were ontime and kept the space tidy. Couldnt ask for better professionals! Will make them my requested servicer through my homeowner warranty company.

Review 61 (2021-01-21 - Rating: 5)
Great customer service, and very responsive. Had a tech out quickly to diagnose the problem, and then clearly provided options. New install was fast and the operations manager came to review the work after completion. I will recommend them to others

Review 62 (2021-12-11 - Rating: 5)
Cowboy Cooling just did my semi-annual maintenance check. Dominic was very professional, knowledgeable and courteous. He was right on time and did everything in a timely manner without rushing through the job. He explained everything he did and showed me the results. I would recommend Cowboy Cooling to anyone.

Review 63 (2019-07-26 - Rating: 5)
Showed up on time, quote was accurate (and under everybody elses), quality of work was top-notch and returned at a later date to adjust the air purifier to our liking!The other review about them being contracted by a warranty company is irrelevant. Warranty companies stay in business by doing everything they can to NOT warranty your equipment. The contractors can ONLY do what the contracts say. Cowboy Cooling should be at no fault for their contracts regulations.

Review 64 (2021-08-19 - Rating: 5)
Tyler came and repaired our AC unit. The fix ended up being simple, thank heavens, but Tyler was communicative and helpful in his dealings with me. He helped me clearly understand exactly what the problem was and how to prevent it in the future. Loved our experience

Review 65 (2021-05-29 - Rating: 5)
I called Cowboy Cooling and spoke with their office staff (Hailey?) about how my moms A/C wasn’t working properly on Friday morning around 10am. They were able to schedule for a window of 12-4 the following day. Tyler was the tech that came out. He called and asked if it was okay that he come earlier, which was perfectly fine with us. He showed up and was very professional. Everything he found that was an issue he would show me what it looked like vs what it should look like, what the numbers on the gauges meant, etc. There wasn’t any step of the process he didn’t explain. I understood exactly why, and what he was repairing, as well as what to look for in the future. He was respectful of our home, and property and very easy to talk to. Our house is cool, and we are satisfied!This is our second time using Cowboy Cooling and couldn’t be happier. The first time Robert, the owner, came out to the call. He was great, and was professional the same as his technicians. They never try and sell you things you don’t need, or upcharge you.If you are in need, these are the people to use. 10/10 would recommend to friends, family and strangers alike. :)*I would also like to add that I was not at all asked to leave this review.-Shelby & Tenia Hicks. (Deer Park, Tx)

Review 66 (2022-09-08 - Rating: 5)
David stone showed up 30 minutes early. He was very professional and quick to find the resolution to the problem I was having. Cowboy cooling will have my business for life, fantastic job all around!! Thank you!

Review 67 (2022-04-28 - Rating: 5)
Got assigned Cowboy Cooling thru Landmark HW for AC Check prior to summer. Immediately was contacted by CC to set up appointment. Once set, Dominic arrived exactly on time (window was 12P-4P, he was here at 12:02). He came in, checked the interior set-up in the attic, made sure everything was working, and then checked the exterior unit. Told us hes required to tell us the outside unit is getting old (20 years this year), BUT is still working fine and If it aint broke, dont fix it. Pointed out the previous fixes and the newer parts were working fine so we should be all set for this year.Would highly recommend Cowboy Cooling.

Review 68 (2021-06-14 - Rating: 5)
Robert Burge listened to our issues, then surveyed our HVAC system and located the problems that were created by the previous A/C company. He explained in detailed, clear, layman’s terms what the problem was and how it was to be remedied. I am so thankful that we actually have a reliable, professional, knowledgeable company who actually spends time to listen and then accomplishes what the customer wants. Very rare these days! Well done!!

Review 69 (2021-12-16 - Rating: 5)
Called Cowboy Cooling on Monday they were at my house Tuesday morning at 8am ,preformed a service to heating system at no charge .I bought this complete system approximately 5 months ago and have had no issues with it .Besides the prompt service I have received I love the set up in my attic..it is such a clean set-up I always find myself checking it out when ever in need to get something from up there. I would highly recommend Robert and Cowboy Cooling.

Review 70 (2023-05-08 - Rating: 5)
Called ahead to let me know they were on their way to my home.Very detailed explanation of what they were doing, what the problem was, and what they did to fix it. Fast, friendly, and professional!Definitely recommend Cowboy Cooling.

Review 71 (2024-01-31 - Rating: 5)
The technician Tyler was great very professional, knowledgeable, thorough, and a nice young man. I hope he stays with the company for a while.

Review 72 (2024-05-24 - Rating: 5)
Great company competitive pricing, been using them for 5 years, thanks for today Thomas Swain

Review 73 (2023-03-20 - Rating: 5)
Cowboy cooling has taken care of my biannual cleaning/maintenence on my new home since we moved in. Their techs are always polite, professional, and timely. I will always tecommend them as they take pride in all they do.

Review 74 (2024-08-15 - Rating: 5)
Showed up when they said. Accomplished the task ahead of them and were very helpful/informative. Will definitely use again

Review 75 (2019-01-26 - Rating: 5)
Robert was incredible. Very detailed in answering my (many) questions - crushed the “big name” HVAC companies bids in the Friendswood/League City/Santa Fe Area. Came by when the crew was done to check work and offers 10 Year parts - 2 years labor warranty. Fine man and smooth operation. I rarely give reviews for good or bad, but you won’t be disappointed with the value in this company. A++

Review 76 (2023-08-31 - Rating: 5)
As always, super impressed by the Cowboy Cooling Team. They educate and give a lot of great info and don’t oversell, so awesome! I already know they’re work is too quality based on other work they’ve done.

Review 77 (2022-08-16 - Rating: 5)
Cowboy cooling came out to service my a/c. The person they sent out was professional and efficient. He identified a failing capacitor, cleaned out a clogged drain, and refilled the freon. I was very impressed by their service.

Review 78 (2023-08-03 - Rating: 5)
Best ac company I have used so far. Had a bad time with another company that spent hours and days trying to fix a problem that Cowboy Cooling fixed in minutes. Highly recommend!!!!

Review 79 (2021-03-16 - Rating: 5)
Cowboy Cooling, LLC. is a great company. John came to our home and spent a great deal of time explaining everything we needed to know about what was going on with our AC unit. We have had trouble with airflow in our home for years. Weve had other companies come out and most would tell us that its just the Houston summers, or that because we have a 2-story home with one AC unit, we will always have inconsistent air flow. John figured out immediately that our ductwork was blocked in a number of areas. He came back and put in new ductwork and explained exactly what he was doing and why. Its only been 4 days and our home is cooling better and feels more comfortable than it has in years!!!The price was extremely reasonable and we really appreciated the way John took the time to explain everything he was doing. We will definitely make Cowboy Cooling our AC company and will always ask for John! And I will be recommending them to our neighbors and friends.Update 3/16/21 - Cowboy Cooling came out today for AC check. If I could give 10 stars to John and Cowboy Cooling I would!!!

Review 80 (2023-08-11 - Rating: 5)
My experience with Joseph Gonzales from Cowboy Cooling, was fantastic! He was knowledgeable and helpful. He went above and beyond the call of duty. If I ever have A/C problems again, I will call a Cowboy! AAA+++

Review 81 (2019-03-28 - Rating: 5)
So I know the owner and his wife via Facebook (never met in person). I talked to Robert about a year ago when my ac wasn’t keeping the house cool and it was low on Freon and a co worker of mine handled it at the time. This past weekend it froze up and I mean inside line to compressor completely solid in ice. I work a lot and I’m rarely home so I set up with him to come out on Thursday when I was available. He immediately remembered our conversation and looked back at it without me mentioning anything and identified the issues as to why I was losing freon quickly after he arrived. Honest and to the point about what the issue was with detailed explanation as to why it was happening. Definitely will be using cowboy cooling in the future and highly recommend using this small family owned and operated business.

Review 82 (2023-01-17 - Rating: 5)
Cowboy Cooling installed a mini split unit in my home. The were very professional and courteous. The installing went very smooth.I would use them again

Review 83 (2022-04-26 - Rating: 5)
Our technician, Robert, arrived early and diagnosed the problem quickly. He was friendly, professional and explained the problem in detail. Theyve definitely earned my future business!

Review 84 (2021-12-09 - Rating: 5)
On two separate occasions these guys have shown up Johnny on the spot to get us up and running. The first on Memorial Day (extra kudos for showing up and not charging outrageous fees on a holiday). The second was within days of us finally being able to get back into our house after Harvey flooded us out to give the system a once over.Cowboy Cooling is top notch!

Review 85 (2019-10-17 - Rating: 5)
Amazing service! They came out on time and thoroughly looked for the issue explaining everything so I could understand and even videoing the issue so I could physically see. They were able to resolve the issue and now my AC is working wonderfully. I highly recommend Cowboy Cooling!

Review 86 (2021-12-01 - Rating: 5)
Our dogs managed to destroy and eat our A/C wiring twice! Cowboy Cooling came out and got us taken care of same day both times. We will never use anyone else. Its such a relief to have a local family owned company I can truly trust to handle our A/C needs.

Review 87 (2021-06-09 - Rating: 5)
Very prompt, he arrived at the early end of the window and within 15 minutes had identified the problem, 5 more minutes was all it took to have the faulty thermostat replaced. Also, he had no issue with my slightly intrusive 60 lb dog which I was impressed with.

Review 88 (2022-04-28 - Rating: 5)
Cowboy Cooling was very helpful and informative about why and what needed to be done for our AC system repair. They found the part very quickly and where actually early for their repair phase.

Review 89 (2021-06-15 - Rating: 5)
Very professional and knowledgeable. Robert answered all my questions, even ones not related to my service visit. Even though my home warranty company dispatched Cowboy for me, should the need arise for something once my warranty is over they will be at the top of my list. Very satisfied.

Review 90 (2023-04-06 - Rating: 5)
Technician (David Stone), was a true professional, proficient and knowledgeable. Call was for the Spring AC system maintenance check, no issues detected. Thank you David for the professional and expedited service, which nowadays can be a challenge.

Review 91 (2021-05-04 - Rating: 5)
John, the technician, was professional, courteous and informative. My wife and I learned a lot about our HVAC system and were given sound advice on how to maintain our A/C and heating systems throughout the year. It was our first time using Cowboy Cooling since we moved back to Houston and will definitely utilize them again for all our HVAC needs.

Review 92 (2024-04-02 - Rating: 5)
Thomas was nice, informative and honest. He did a great job. Highly recommended.

Review 93 (2020-02-19 - Rating: 5)
Cowboy Cooling has serviced the air conditioning in both of my homes. Both times they found and fixed problems that had other companies stumped. They also have done work for friends and relatives I have referred them to and each one has been super impressed with the work that cowboy cooling does.

Review 94 (2024-04-22 - Rating: 5)
Update as of 04/22/24 finally got a hold of someone they apologized for the way their employee was handling the phone and they are coming out to check my system.Tried to call them I have a service agreement no answer no calls back even order a whole home filter cabinet it’s been over a year and still haven’t received it. Even sent a message on Facebook and now they blocked me

Review 95 (2021-06-07 - Rating: 5)
Tech. John is a wonderful person, professional and very knowledgeable. We truly appreciate his honesty and service to our system. Great job cowboy cooling!

Review 96 (2023-08-03 - Rating: 5)
Called this morning and was able to get a same day appt and my AC is back on track! Thank you for fast affordable service and great technicians

Review 97 (2024-01-14 - Rating: 5)
David was very friendly, and showed me what was going on with our A.C. He fixed it right away! We definitely Recommend him

Review 98 (2024-03-02 - Rating: 4)
Great service and very clear explaining when doing the job, just feel little expensive the part change it for the A/C unit.

Review 99 (2023-03-29 - Rating: 5)
My elderly father had an A/C emergency and Robert was able to get there within hours. Very responsive and professional. Highly recommended.

Review 100 (2023-01-03 - Rating: 5)
Robert arrived earlier than expected and was very informative on issues with my potential home. I feel comfortable knowing that he will have my ac/heat working as it should.

Review 101 (2020-02-19 - Rating: 5)
Added new room to the house. Robert the owner came out, looked at what I had and gave me a quote. Ended up adding a new vent coming out the main unit and into the room. Quick fast and easy. Cant beat customer service either. Will be using in the future.

Review 102 (2023-08-31 - Rating: 5)
Cowboy Cooling came through again! Installed entire new system into a new property for us! Always our go to A/C company! Thank you again for a successful install!

Review 103 (2021-03-25 - Rating: 5)
I would definitely recommend for any AC needs. Very informative, quick installation, cleaned up everything, looks great and works amazing!! The crew was always busy and even helped out with a couple other things.

Review 104 (2021-08-30 - Rating: 5)
As always, Cowboy cooling comes through in the clutch. Hes very through and helps explain things.They will always be my go to company. They operate with integrity and dont dream up things to try and gouge you for business.

Review 105 (2024-03-28 - Rating: 5)
Thomas was very polite professional and good natured. Knows his stuff and explains things in a very clear manner.

Review 106 (2020-02-19 - Rating: 5)
Robert came and replaced a capacitor on a Sunday for me so my 1yr old daughter didn’t have to be stuck in Texas heat with out a/c!!! Great family operated company!! Highly recommend them!!!

Review 107 (2023-09-11 - Rating: 5)
John was very professional and thorough in his work. Very fine young man. Definitely a keeper in your company.

Review 108 (2020-01-02 - Rating: 5)
I have used this company and they were outstanding. The tech was on time and very courteous. The pricing was very reasonable and they fixed my issue in under an hour. I will definitely be using this company from here on out.

Review 109 (2021-07-16 - Rating: 5)
I contacted Cowboy Cooling about my ac not cooling anymore. The owner himself came out the next day! Him and his office staff are very respectful and courteous!

Review 110 (2022-09-07 - Rating: 4)
There were some issues in the beginning, but Robert and David jumped in and turned everything around. They got my unit back on line and both were a pleasure to have in my home!

Review 111 (2021-05-07 - Rating: 5)
Excellent service call. Efficiently took care of the annual inspection and small repair that was needed. Tyler did a great job. Highly recommend Cowboy Cooling.

Review 112 (2022-02-24 - Rating: 5)
Adam is a life-saver; made the extra drive to track down the part I needed vs having to order and wait until the following week to install. Cold spell with overnight lows in the 30’s; couldn’t thank him enough for going above and beyond!

Review 113 (2023-03-09 - Rating: 5)
They came out to make sure things were running ok on the ac. He was honest, knowledgeable, and very informative. I would use them again!

Review 114 (2021-07-15 - Rating: 5)
They didnt try to sell me anything I didnt need and and were extremely knowledgeable and efficient. Id give them higher than 5 stars if I could without question. These guys are the Best!

Review 115 (2021-09-21 - Rating: 5)
Service tech arrived right when he said he would, quickly performed maintenance work with minimal intrusion, and summarized his work using clear, easily-understood terms. Great, quick service!

Review 116 (2024-02-16 - Rating: 5)
I would highly recommend this company. They responded quickly and had the job done in no time.

Review 117 (2023-01-03 - Rating: 5)
Mr.miller is great at what he does and fast he repaired the mother board on hvac unit in a timely manner and gives you good information on repair he’s doing , great communication

Review 118 (2021-07-27 - Rating: 5)
Robert was very responsive and educated me on what had happened to my air conditioner. He also gave me tips on what to do next time if there is a next time; hopefully not.

Review 119 (2022-02-28 - Rating: 5)
Dominic was professional and very knowledgeable, answering our questions above and beyond what he was there to do! Thank you for the great customer service. Gina&JT, League City

Review 120 (2022-10-17 - Rating: 5)
David was five star plus! Quick efficient and professional. Explained what he was doing and why. Great experience! Thanks

Review 121 (2022-06-11 - Rating: 5)
Courteous, punctual. Worker’s very nice. Very honest. We will use them from now on for all of A/C and heating needs. Very happy from start to finish.

Review 122 (2021-06-18 - Rating: 5)
I am a Real Estat Broker and also have many rental properties that I own, this company will be my Go To Company from now on! Extremely responsive and very competitive as well!

Review 123 (2021-12-02 - Rating: 5)
Technician was very polite and explained everything that he was doing with a lot of detail. I really appreciated his dedication and customer service. Thank you.

Review 124 (2022-07-30 - Rating: 5)
So far we have been very pleased with our service from Cowboy Cooling. We are also very happy that one of the representatives John is very caring to respond to any questions we may have.

Review 125 (2023-03-17 - Rating: 5)
John is super knowledgeable and always has many options for repairs and upgrades. Best A/C guy Ive had out.

Review 126 (2023-08-05 - Rating: 5)
Super professional, and educates the customer instead of feeding them lies. No one will ever touch my HVAC unit again unless it’s him. BEST OF THE BEST

Review 127 (2019-09-28 - Rating: 5)
Robert with Cowboy Cooling was on time, kind, courteous, competent, and efficient. We were impressed enough to hire them to do our regular system maintenance!

Review 128 (2024-04-16 - Rating: 5)
The technician was very knowledgeable and was willing to explain to us when we had questions.I would recommend him at any time.

Review 129 (2022-11-30 - Rating: 5)
The tech were timely, friendly and very efficient! Great job even the trainee Tommy did great! Definitely recommended!

Review 130 (2021-05-01 - Rating: 5)
I had to have a float switch installed. I called early in the morning and they had someone out in the hour. Fast and good service. Thank you cowboy cooling.

Review 131 (2023-07-31 - Rating: 5)
John M. was wonderful! Very efficient and helpful. He went the extra mile in communication and customer service.

Review 132 (2021-11-02 - Rating: 5)
I had Adam come out next day for furnace repair and he had me up and running within a half an hour. Great service and a great company!

Review 133 (2021-05-06 - Rating: 5)
Robert is very thorough and professional. We have issue with the cooling in one room and he found the issue right away. Great experience and great service.

Review 134 (2021-07-25 - Rating: 5)
I had Cowboy Cooling replace my entire system. Ducts, air handler, condenser, the whole 9 yards. They knocked it out in one day and the work is beautiful. Thanks guys!

Review 135 (2021-03-03 - Rating: 5)
Scheduled us quickly & resolved our issue. Our Tech, John Miller, took time to answer all my questions & was very professional. Highly recommend.

Review 136 (2023-03-06 - Rating: 5)
David arrived on time before time! He was knowledgeable, courteous, professional, and got the job done.

Review 137 (2023-05-30 - Rating: 5)
John did it again! Excellent customer service, great communication, professional team. This company is just the best! Thank you Cowboy Cooling.

Review 138 (2024-01-17 - Rating: 5)
Great job! An HVAC contractor that shows up when scheduled. I so appreciate that.

Review 139 (2024-05-31 - Rating: 5)
Excellent service!! The guys were great and so helpful. I could not have asked for a better outcome. Thank you Jairo, Lacey and Robert!

Review 140 (2023-04-19 - Rating: 5)
Companies only expand the amount of business they have bc they know what they are doing. Top notch here. Use them for any AC issues I’ll ever have.

Review 141 (2023-05-16 - Rating: 5)
Very quick response time. David was very professional and explained the situation and what service he was doing.

Review 142 (2024-03-22 - Rating: 5)
Great company! Came out and did maintenance on my 2 older ac units. Thomas told me some valuable suggestions that need to be addressed in the future, and some potential issues that may arise this coming summer. Offered valuable insight without trying to push a new unit or unnecessary repairs, like some companies try to do. I definitely would recommend them!

Review 143 (2023-05-03 - Rating: 5)
John did an excellent job and was incredibly professional. Will absolutely use this company again!

Review 144 (2024-04-09 - Rating: 5)
Installation was done in less than 1 day. Great job!!!!

Review 145 (2024-04-08 - Rating: 5)
John Explained what he was doing and how to keep heating system running well.Thomas was great and very professional

Review 146 (2021-01-31 - Rating: 5)
The two men were very professional and gave good detail about the issues I was having with both units. The were very very friendly and wore mask at all times.

Review 147 (2023-06-05 - Rating: 5)
Robert and his team do a amazing job. They are always on time and lets me know how the ac is doing.

Review 148 (2022-03-29 - Rating: 5)
The technician, Adam, was very professional, on time and efficient. He was also very personable. Thank you for great service.

Review 149 (2024-04-12 - Rating: 5)
Thomas was very knowledgeable and explained all that he was doing.

Review 150 (2023-08-25 - Rating: 5)
John showed up early and had my AC fixed in 30 minutes and kept me in the loop the whole way.

Review 151 (2023-04-14 - Rating: 5)
David was on time and knowledgeable, diagnosed and fixed the problem quickly and budget friendly.

Review 152 (2021-07-16 - Rating: 5)
Called them with a concern and within days I had a new AC system at a good price. I highly recommend this company.

Review 153 (2019-08-13 - Rating: 5)
I was sweating bullets in my office when the rest of the building was plenty cool. Cowboy Cooling installed another vent and high flow grill in my office. Now its snowing in here...I love it! Great job

Review 154 (2023-08-21 - Rating: 5)
Wonderful people to work with! Prompt, informative, & friendly. Highly recommend!

Review 155 (2020-08-01 - Rating: 5)
Showed up on time. Was very courteous and professional. Explained clearly the work that was going to be done and the charges involved. Finished the job in a timely manner.

Review 156 (2020-02-12 - Rating: 5)
Cowboy cooling went above and beyond to help me out when I moved into my brand new home and couldn’t get my AC to work. Robert was quick to respond and help. Thanks Robert!

Review 157 (2021-08-17 - Rating: 5)
Fantastic service! Tyler was so helpful and explained everything clearly to me. Impressive response time and customer service.

Review 158 (2023-04-28 - Rating: 5)
Mr Butschek, provided professionalism, and the right attitude during his service of our A/C unit. This is much appreciated, thank you!

Review 159 (2023-03-14 - Rating: 5)
Very easy to work with. Good service and communication. Fairly priced equipment and labor.

Review 160 (2024-03-03 - Rating: 5)
Great local company to work with, Great prices and solid team.

Review 161 (2022-02-04 - Rating: 5)
My heat stopped working on the coldest day!! Called them and they were out with in 30 minutes fixed my issue promptly.

Review 162 (2021-12-21 - Rating: 5)
The guy showed up in the time frame given figured out what was wrong with my AC n fixed it. He was very nice n very polite.

Review 163 (2024-03-03 - Rating: 5)
I’m so glad a friend of mine referred me to Cowboy cooling. My ac system went out on Tuesday after 31 years and I decided it was time for a new system. Robert came out on Tuesday shortly after my call and designed a completely new heating and cooling system for my older house. By Saturday afternoon I had a brand new AC system in my house. Everyone involved (carpenter, plumber, and hvac guys) were very professional and did an awesome job! Thank you Cowboy Cooling!

Review 164 (2024-03-17 - Rating: 5)
Incredible company and crew! Timely, responsive, and SO kind!

Review 165 (2021-01-15 - Rating: 5)
Always on time, professional and courteous. Up front and transparent with pricing. Look forward to a long working relationship with these folks.