American Leak Detection of New Mexico

Located in Santa fe, New Mexico

Address: 858 St Michaels Dr, Santa Fe, NM 87505, United States

Phone: +1 505-466-5649

Rating: 4.7

Services

Repair services

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2021-03-17 - Rating: 5)
This company is great! They were responsive to answering my first call, explaining the gas leak detection process using helium on the phone and quickly scheduling an inspection. The tech (Ed) even called and provided a 15 minute ETA on the way to my house even though it was within the 3-hour appointment window. I appreciated the heads up esp during Covid.Ed took safety precautions with a mask and explained how he would proceed in looking for the gas leak inside and outside my house. He found three leaks and each time he found a leak he stopped the inspection to show and explain the location and type of leak.I was hesitant to use this company and almost went with a general plumber instead using standard equipment, but now know it was worth the cost and peace of mind to use an independent leak detection company with cutting edge equipment that found even small leaks. If I have any future water or gas leaks my first call will be to this company and asking for Ed as the technician to diagnose the problem.

Review 2 (2024-01-22 - Rating: 5)
Bobby did outstanding work. He promptly made repairs, checked to insure no further leaks and cleaned the work area. Polite and professional. Represents America Leak Detection in outstanding manner. Highly recommended American Leak Detection

Review 3 (2021-07-18 - Rating: 5)
We recently experienced a flooded gallery room when we had a leak in our radiant floor system. Fortunately we called American Leak Detection and they sent out David Blackmon and his assistant Travis. It took a while and several attempts to find the leak, but both David and Travis were efficient, polite and extremely professional. They also helped us mop up the water which had flooded our floor. I am totally satisfied with all that they did for us, including recommending plumbing and sewer support references. I would use them again in a New York minute, but hope that I wont have another leak. I recommend this company and these two technicians without reservation.

Review 4 (2022-03-17 - Rating: 5)
I had to have a full replacement of my plumbing system due to a faulty pipe. I got multiple quotes and found American Leak detection to be prompt and efficient. Ed was great as well as the gentleman that headed the actual job. It was a big job and these guys did a great! Way to make a bad experience good!

Review 5 (2020-08-05 - Rating: 5)
Kenneth Allen serviced us promptly after our call about an unlocated water line leak. He very quickly used his technology and common sense to locate our cracked pvc line where a 250 gal per day leak was occurring. He had a team out the next morning to repair the leak which was almost four feet below ground and excellent repairs were made by Ceazear. The work was priced at good value and we are already starting to save money on our water bill.

Review 6 (2021-05-25 - Rating: 5)
I was lucky to get them to come out within 24hrs of a call. Ed was not only professional and friendly but explained the procedure and found the leak in the exact spot! Suggested to the plumber the best way to get to it. Thanks Ed and American Leak Detection! I do not wish a leak on anyone, but if you have one, these guys are the BEST!!!

Review 7 (2018-09-29 - Rating: 5)
For anyone currently experiencing the heartache and confusion associated with how to resolve a water leak (within or thru your floor slab) I strongly encourage you to contact American Leak Detection (ALD) of Albuquerque and request the support of Leak Detector Technician Justin Mazuranich. I just had the benefit of encountering leak detection services provided by Mr. Mazuranich that defined the bar for timeliness, Subject Mater Expertise, and Professionalism. Call ALD. Request Mr. Mazurancih. End the heartache, frustration, and confusion a homeowner simply does not deserve to have to deal with on their own.

Review 8 (2021-04-14 - Rating: 5)
The crew headed by foreman Cris was amazingly hard working, professional and informed us the homeowners on every step along the way. Best leak detection in New Mexico

Review 9 (2017-07-13 - Rating: 5)
Our house leak has been going on for 10 months. We had 3 plumbers and 1 landscaper come but no one was able to detect the leak. Stephanie came and detected the leak in about 2 hours. It was not cheap but was worth it.

Review 10 (2024-06-12 - Rating: 5)
Kenneth, thank you for you terrific work! We appreciate your professionalism and courtesy.

Review 11 (2024-04-18 - Rating: 5)
Kenneth did a great job! He found the leak immediately and saved us money.

Review 12 (2024-02-04 - Rating: 5)
Gentleman was friendly and did an amazing job!!! Thank you

Review 13 (2018-04-26 - Rating: 5)
They were very responsive, and their technician, Ron, was knowledgeable, friendly and courteous. I highly recommend them.

Review 14 (2018-10-16 - Rating: 5)
Robert tafoya came out and found leak really quick. Good job!

Review 15 (2020-08-31 - Rating: 5)
Kenneth was exceptional at a very difficult time for me. He detected a difficult leak source promptly, saving me a lot of money! I live alone and I felt completely safe and confident in his presence . I am hiring him for further plumbing repairs!!

Review 16 (2018-07-14 - Rating: 5)
This Company is A-1 in every respect, from the office staff to the leak detecting techs. They are punctual, highly skilled, well-informed, took the time to carefully explain my options and were very fairly-priced. Jonathan did a fantastic job in detecting a tricky, underground leak in our main water line. ALD also replaced my 80 foot water line. The crew--Dave, Brian and another young man--worked tirelessly to restore my water service. They did a great job, and although the job took longer than expected, and required the rental of additional heavy equipment, they stuck to their original estimate, showing honesty and integrity. I recommend them without reservation.

Review 17 (2020-04-20 - Rating: 5)
American Leak Detection was not my first choice to call for a complicated underground water leak I was experiencing. I first called another company that I will only provide initials to avoid bashing them. After two days of waiting, TLC did not return my phone call (message left) or respond to their on-line request (I received a confirmation email that they received my request, but no follow up). Upon writing this review, it has been a full week and I have not heard back from this company. Anyway, I called American Leak Detection on Wednesday afternoon and spoke with KC. She was very knowledgeable about the process, informed me of potential costs involved and also advised me of possible extra costs due to my complicated 400’ water line that crossed two other properties. We scheduled for Friday morning. On Friday at 9:20, Ed called me to report he was on his way and he showed up promptly at his appointed time. He was very understanding of my stress as I explained my issue. As he began his work, he explained the process to me to make sure I was comfortable with him tying into my water line. The entire job took three hours and due to Ed’s persistence and desire to pinpoint my problem, he located my leak within a 1/2 foot of his diagnosed location. Let me add that the leak was found at a depth of four feet below my driveway and a stem wall and Ed found the perfect location for me to dig for the problem. Im not going to tell you this was a cheap diagnostic, but I will say I was happy to pay the fee due to the complexity of my location, depth and location below my concrete driveway. The service fee was well worth it as it saved me a lot of time and back breaking work. My overall rating for American Leak Detection is 5 stars and I highly recommend this company to anyone who is frustrated, stressed and at a loss in what to do for the next step. Finally, Ed offered the companies services to repair the leak, but Im knowledgeable enough to swing a shovel and repair the line myself. However for someone who may be incapable of doing the work themselves, I’m confident American Leak Detection would repair any water problem with promptness, professionalism, honesty and curtsy. Finally, as Ed was leaving, I offered him a forty-dollar tip as I felt he deserved it for his persistency and dedication to pin-point my leak. To my surprise, he declined the tip! Wow! Now that is a company that really has great employees and who must hire honest people! Give American Leak Detection a try! You will not be disappointed!