Air Stars Heating, AC, Plumbing & Electrical
Located in Salem, Oregon
Address: 3816 River Rd N, Keizer, OR 97303, United States
Phone: +1 503-664-9905
Rating: 4.9
Services
- Repair services
Categories
- Electrician
- Air conditioning contractor
- Air duct cleaning service
- HVAC contractor
- Heating contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-07 - Rating: 5)
Zach did an outstanding job. here I promptly replace the broken part and insured my furnace was working all of them no matter of minutes knowing that I had an open house of my home and just another hour from his arrival time. hes communicated well and focus on getting the job done and was in and out but still clearly explain what he completed and did a good job while training someone else at our house. -
Review 2 (2024-11-13 - Rating: 5)
Braden, was awsome he found the problems with our unit . Talk to us about our options and then made a plan to fix. We made a follow up appointment the week cleaned up and tuned unit for maximum efficiency. Cant thank him enough for all his help. I will be a customer for life. -
Review 3 (2024-11-13 - Rating: 5)
Mario went above and beyond for us. He not only fixed our problem but was committed to doing it right. He explained what was happening with our furnace and gave us options of how we could approach fixing it. Thank you for your exceptional and friendly service! -
Review 4 (2025-01-08 - Rating: 5)
Great service, Glen was fantastic in getting the job done well with the most caring attitude. I recommend Sky heating for all your needs. -
Review 5 (2024-11-05 - Rating: 5)
Ryan was great to work with. Very professional, thorough and hard working! I will definitely request him for future work when needed. Thank you! -
Review 6 (2024-07-22 - Rating: 5)
Mario returned to install a new anti-bacteria/mold bulb and completed a deep cleaning service. As previously our experience was awesome!! He was quick, explained everything and tidied up extremely well.We would love to have him again on our next service. He is a pro and a Rockstar!!!Mario was very prompt, thorough professional. Also personable and friendly and gave us very good information. A PRO! -
Review 7 (2024-07-27 - Rating: 5)
Dan Bloomberg was the technician who worked on my heat pump system. He had been out about a year ago and was familiar with the situation which helped diagnose the problem. He returned a few days later and cleaned coils and added a quick start kit which so far has solved the situation. Dan was courteous and knowledgeable and explained the process simply and thoroughly. Worked efficiently to get the system working. Good job! -
Review 8 (2024-12-23 - Rating: 5)
Thorsen Humphrey did a stellar job trouble shooting a problem we had with our furnace and AC unit. He was polite, professional and hard worker. I would recommend Sky Heating. -
Review 9 (2024-11-20 - Rating: 5)
Torsen Humphrey was A true Johnny on the spot. We needed a special part to fix the furnace and he got the part and another person to help. So considerate, so helpful and such a competent repair person. -
Review 10 (2024-08-02 - Rating: 5)
Mario was very helpful and addressed all my concerns, he was also very mindful of wearing shoe covers while in the house. Made sure everything was correct and made sure I had no other questions. Also reminded me to call if I did. Love Sky Heating and Cooling -
Review 11 (2024-12-19 - Rating: 5)
Wayne did a great job. Kept me informed of what he was doing for my furnace. He did a 5 star service. Thanks Ron and Sharon Webb -
Review 12 (2024-10-10 - Rating: 5)
Eric is very considerate and knowledgeable about the heat pump system. He was able to quickly diagnose the problem and fix the issue with the a/c unit. We appreciate the timely response provided by Air Star -
Review 13 (2024-11-26 - Rating: 5)
Outstanding customer service, that Morgan Purvine did today to tweet my new heating system to meet my needs.Friendly and very helpful at explaing the system to me and its settings.Thanks, Morgan -
Review 14 (2024-08-09 - Rating: 5)
Sky was booked solid, but fit me in anyway, saving me thousands of dollars in water damage. I have the maintenance plan with them, so no charge!! Condensation got clogged and backed up, leaking through my floor, ceiling below. Julian talked me through everything that was happening, got all the water out of my duct and helped me find a fan. Thank God for Sky Heating, they dont charge for every little thing they do, which helps when you are on a very tight budget. Julian is a hero!! Thank you for quick and wonderful service. -
Review 15 (2024-11-08 - Rating: 5)
Eric was professional, courteous and knowledgeable. He offered many helpful suggestions that improved how our HVAC performs. -
Review 16 (2024-10-04 - Rating: 5)
Dan has come out twice. The first time he was here to look at my furnace and diagnosed a couple problems and took photos to show me exactly what he saw, explaining in depth, answering all my questions. Suddenly, 5 firetrucks rolled up for a furnace smoking problem across the street! Being a good Samaritan, he went over to look at their furnace, diagnosing the problem quickly. They were happy he was there! I highly recommend him and Sky Heating & Plumbing. I’ve used them for plumbing before and am a satisfied customer. Oh and the second time the parts came in. He works efficiently and always tries to educate me about my furnace. I like that. -
Review 17 (2024-09-04 - Rating: 5)
Excellent diagnostic skills, good customer interface skills, quick but thorough resolution of the problem. Did a whole system check after resolving the initial problem & found two issues that would have been a problem over time. Very thorough & complete system check beyond the initial cause of failure. -
Review 18 (2024-08-10 - Rating: 5)
Julian was great, he was on time, professional and willing to explain what was going on and what possible reasons we had the issue. Highly recommend their service. -
Review 19 (2024-08-08 - Rating: 5)
Eric was great. He went above and beyond diagnosing a problem with our geothermal unit. It turns out there was nothing wrong with the unit. But Eric did listen to me and actually noticed what I was experiencing. It turns out the attic vent fan was broken. He crawled into the attic to verify this. But of course could not be 100% sure since I did not have one on hand to change out right away. HAHA. Eric did make some other recommendations that if the fan was not the cause that we could move the registers. But that may be a bit spendy. He was very thorough in his investigation of my problem. It turns out it was the fan. I finally replaced it and now my unit is working like it should. Thank you Eric for the time and recommendations you made. Michelle -
Review 20 (2024-07-18 - Rating: 5)
Best service! Dan was thorough in his inspection and recommendations, was super respectful of our space and our time, and answered our zillion questions. Great job! I was so pleased that I became a member! -
Review 21 (2024-10-08 - Rating: 5)
Eric Polanco showed up today to troubleshoot & repair a problem with my furnace. After extensive troubleshooting & manhours he was able to resolve the problem. I hope to have no further problems. Thank you Eric. Kudos for the hard work. -
Review 22 (2024-05-12 - Rating: 5)
It took longer than the set time frame of 8-4PM but that was understandable since it was the first hot weekend of the year. Josh was my technician he was so nice and understanding. He explained things to me in a way I could understand, and my house is no longer 90° so I’m one happy girl! They’ve been great both times I’ve used Sky. -
Review 23 (2024-12-02 - Rating: 5)
Wayne was right on time, quick to figure out what was wrong, and fixed the problem. It was also a relief when he told us there was no cost as it was covered by the warranty. -
Review 24 (2024-07-10 - Rating: 5)
Cody Marco came out to fix our HVAC. After first determining the electrical was in order he discovered the refrigerant was depleted. On careful searching he found the leak. A fitting has been ordered. Summary: excellent troubleshooting techniques. -
Review 25 (2024-07-15 - Rating: 5)
Miguel is an excellent and very knowledgeable Tech. He took time tounderstand the sound issue from a newly installed hvac system and resolved the issue. Really appreciate his efforts. Best service -
Review 26 (2024-09-10 - Rating: 5)
Dan B provided good cooling tuneup. Plus, canned estimates used words I not understand, ,so I appreciate Dan using plain English to explain what a suggested service was for. -
Review 27 (2024-04-01 - Rating: 5)
I had an excellent experience with Chris Carter as my technician. He got everything working as it should and provided detailed explanations as things progressed. His friendliness and thoroughness will have me return to this business for my future needs. Thanks again, Chris! -
Review 28 (2024-09-21 - Rating: 5)
Eric came by to diagnose an issue with my furnace. He was professional and spend a good amount of time digging into the issue and solved it in a timely manner. -
Review 29 (2022-08-31 - Rating: 4)
Disappointing to have to cancel my service contract but after multiple cancellations on their part of my scheduled maintenance.being charged $350 for a tech to be onsite 20 minutes to install an 8’ duct. And having greasy handprints left on my newly painted ceiling after paying $500 over what I was quoted for a duct cleaning I get the feeling the dollar is more important than the customer. 7-8 year relationship down the drain. Edit 8/30 in response to owners reply: Thank you Chris. Glad you were able to get things worked out. Best of luck in the future. -
Review 30 (2024-07-22 - Rating: 5)
Mario was friendly, thorough, and efficient. He explained everyrhing well, showed us pictures and described everything. We look forward to having him back to fix it all. Highly recommend him! -
Review 31 (2024-05-22 - Rating: 5)
Always my first call for service needs. The company always gets someone out to address my issues quiker than most service centers, I have gone through. I feel like this company puts customer service and quality repair as its top priority. My local service rep, Josh Waud is awesome. He is always friendly and respectful of my time and happy to answer my questions and educate me on the work done. As a female with zero familiarity in the heating and cooling world, its nice to feel like my service agent is transparent with me. I will continue service with this company because Josh has done great work on both my AC and furnace. But has also secured my trust in his craftsmanship and his advice to help me keep my equipment running as needed. I appreciate having a service repair person that listens, finds solutions, explains my options and makes the repairs without trying to sell me on stuff I cant afford or dont need. Thank you Josh and Sky for all the help. -
Review 32 (2024-09-07 - Rating: 5)
Thomas was very professional. He wore shoe covers whenever enter our home. He was very thorough in explaining the work that had been done. -
Review 33 (2024-12-24 - Rating: 5)
Torsen went above and beyond in diagnosing and servicing our furnace. My husband commented on how clean things were left! -
Review 34 (2024-10-18 - Rating: 5)
Had some config errors appear on our system and sky heating sent Dan out next day to investigate. Very polite and knowledgeable, gave our system a clean bill of health and advised for future remedies should the errors return. -
Review 35 (2024-12-05 - Rating: 5)
Eric was friendly professional and explained things in language I could understand as a lay person. Absolutely the best! -
Review 36 (2024-10-03 - Rating: 5)
I have only been dealing with Sky Heating for a about a year but they have been super. No pressure but very clear on options available. The employees have all been great!. -
Review 37 (2021-12-09 - Rating: 5)
Our house has an in-law addition which only had baseboard and wall heaters, and no air conditioning. We finally decided to have Mitsubishi ductless units installed to provide more efficient heat, as well as air conditioning. We specifically wanted Mitsubishi. I’ve been to Japan several times (my son lives there) and ductless units are in every building and home I’ve been in. Most, if not all, were Mitsubishi units, so I trust this brand the most. Air Stars was listed as an authorized installer on Mitsubishi’s website.Taylor Tolleson came out right away to provide an estimate and worked with us to revise the estimate to fit into our budget. He was a wealth of information and answered all our questions.We opted for a larger unit in the main part of the apartment, which will cover the family room, kitchen and laundry area, and a smaller unit in the only bedroom which will cover that and the bathroom. The larger unit has an “eye” that will direct the air to a person moving through the room, but it also periodically checks the room for cold spots in the winter or hot spots in the summer and will direct the air there, as needed.On installation day, Damien Chernishov showed up on time with another installer whose name I can’t recall. They were quick and efficient in installing both wall units and the extremely quiet motor. They wore booties over their shoes or removed their shoes every time they entered our house. Damien answered all of our questions and patiently showed us how to use the remotes while we waited for the electrician to arrive.The electrician arrived shortly thereafter and quickly installed the needed upgrades to our breakers in the electrical panel and disconnected the existing heaters to allow us to remove them, if we decide to in the future, and to prevent them from being accidentally turned on.Overall, we are very pleased. Everyone we interacted with was great, including Veronica and Lynn in their office. We hope to use Air Stars again in the future to install ductless units in our main house, replacing our existing HVAC because I expect greater utility savings from using these more efficient units. -
Review 38 (2023-09-19 - Rating: 5)
We had an immediate electrical issue and did not have an established relationship with a company. I called and they came out the same day. It was an extensive job, but Bryan was able to get absolutely everything done from initial call to finish within 3 days! He brought everything up to code and had recommendations to fit our needs. I really like that I was offered different price options depending on what we would like to do. I was working remotely and they were so great about working around the rooms I was using. Bryan and Matt worked their tails off and cleaned up everything. They were both incredibly kind and very professional! Love these guys! I will definitely use them again in the future! -
Review 39 (2024-10-07 - Rating: 5)
Excellent and timely service check from the Tech (Glen O) today. So far service has been great from Sky. -
Review 40 (2024-06-06 - Rating: 5)
Chris Carter is professional and knowledgeable. He did a great job explaining his diagnosis and kept things affordable, so we could get our system fixed same day. Thanks Chris -
Review 41 (2024-12-12 - Rating: 5)
Wayne was very knowledgeable and explained his finding while helping us find the best course of action. -
Review 42 (2024-11-27 - Rating: 5)
James provided excellent service and information to me. He was very helpful. -
Review 43 (2024-12-17 - Rating: 5)
Brett was knowledgeable, prompt, friendly and meticulous. Excellent all around! -
Review 44 (2024-04-04 - Rating: 5)
Ron did an awesome job servicing our furnace. He went above and beyond explaining what needed to be repaired, and replaced. He was extremely patient when I needed to consult with my husband on next steps to resolved our furnace issue. Thank you, Ron! -
Review 45 (2024-09-18 - Rating: 5)
Polite & efficient. Did a great job & kept us informed throughout his time with us.Thanks Dan. -
Review 46 (2024-07-08 - Rating: 5)
Ryan provided friendly and efficient service. He arrived on time, too. We highly recommend him! -
Review 47 (2024-04-05 - Rating: 5)
This review is for Eric Velasquez! He is by far the most honest, educated, experienced, and kindest technician we have had. He spends time answering all of your questions and gives excellent and honest recommendations! We are very grateful for Eric as he has saved our unit more than once! -
Review 48 (2024-04-12 - Rating: 5)
Cory was knowledgeable, personable and my dogs liked him. Can’t get higher praise than that! Cory was able to troubleshoot a problem where my heat decided not to turn on… randomly. Excellent service and knowledge about the system. -
Review 49 (2024-08-02 - Rating: 5)
I had an on going issue with my a/c. Brett came in and figured it out quickly, repaired, and was on his way within an hour. He noticed other issues with the install and has scheduled an appointment with me to fix the errors. All items were covered under warranty so I even saved money today. Thanks for the great service Brett... -
Review 50 (2024-01-30 - Rating: 5)
Great experience with Cody from Sky! He explained everything, took detailedNotes and pics to illustrate issues and assisted us in making strategic decisions about our unit to prolong its life. Great company! -
Review 51 (2024-09-05 - Rating: 5)
Great service today. Good explanation of the issue, and remedies needed.Appreciated Erics attention to detail. -
Review 52 (2023-11-14 - Rating: 5)
I cannot get over what great service this company provides. I appreciate the text that lets you know who and when they are coming. It makes me feel safe. Brenden came out today to do maintenance on my heater. Professional and efficient. Carlos installed a new hot water heater. He has such great knowledge and expertise. He was careful to take care of my home and make sure everything was up to date. Exceptional work! Thank you! -
Review 53 (2024-05-30 - Rating: 5)
Dan Bloomfield was a great tech to work with and provided speedy service on my ac system. Rectified the issue and was very courteous to my home. Thanks again! -
Review 54 (2024-11-27 - Rating: 5)
Eric is great! Considerate and knowledgeable. Highly recommend Sky. -
Review 55 (2023-11-28 - Rating: 5)
Bryan Patterson was VERY helpful and efficient. He took the time to thoroughly explain our options when replacing a circuit switch and adding a 30 Amp outlet. Absolutely earned these 5 stars. He deserves a good bonus for just being incredible! -
Review 56 (2024-06-02 - Rating: 5)
Mario was very pleasant, and his explanations were clear and most understandable to us (an older, technologically challenged couple).Thank you, Mario, for your help in getting our system up & working again. -
Review 57 (2023-08-30 - Rating: 5)
Bryan did an awesome job installing the wiring for my furnace/heatpump and installing my new electrical box! He was very professional and accomodating during the whole process. He knows what hes doing and answered all of my questions. Hes definitely an asset to your company.I can not say enough about how easy it was to work with Air Stars. They are very professional, responsive and accommodating. Loved working with them! Will definitely work with them again!Nancy McIntyre -
Review 58 (2024-07-12 - Rating: 5)
Very very thorough! He seems pretty young to know as much as he does about HVAC. Not pushy but informative and appreciated all his work! -
Review 59 (2023-11-06 - Rating: 5)
Eric was very knowledgeable, professional and friendly. He figured out what our issues were, made some adjustments and explained our options for going forward which we will be following up on. Very happy with the service he provided. -
Review 60 (2024-12-24 - Rating: 5)
Amazing to work with Ryan, i hope i get him everytime! -
Review 61 (2023-09-08 - Rating: 5)
Bryan was wonderful. He explained what was happening and why, gave me several options within my budget, and was very nice and helpful throughout the whole process. Im very happy with the choice I made and feel much safer knowing my wiring problems are in the right hands. -
Review 62 (2023-11-30 - Rating: 5)
Ron was so amazing! We have an hvac from 2016 and was showing a code 58 and would shut down. He got the code cleared in no time at all. He explained everything he did and let us know what needs/could be done to our unit. We signed up for their members program to ensure the whole system stays in perfect order!! -
Review 63 (2022-11-18 - Rating: 5)
Air Stars is amazing to work with! They squeezed us in for diagnostic same day on a cancelation. Ryan was super helpful, knowledgeable and answered all of my questions. He was able to do the repair same day. Would definitely recommend, very happy with the service. -
Review 64 (2023-08-07 - Rating: 5)
Ron H. was extremely helpful. I had another HVAC company come out to try and fix the issue (more than once). Ron showed up and got straight to work, he found the issue within 10 minutes, fixed it, then balanced our system meticulously.During the process he explained things in detail (I am kind of a nerd and like to know how things work). He was happy to provide explanations and answer any questions I had.Our AC has never worked this well!! -
Review 65 (2023-08-15 - Rating: 5)
My air conditioner went out during 100 plus degree weather. I started calling around. Because I was new to the area I did not have any relationships with any companies. I was even told that since they had not serviced my equipment in the past they would not be able to come to look at my problem until after the heat wave was over. Air Stars told me they would be out the next day. I got a text in the morning telling me that Ryan was on his way. Ryan discovered what the problem was and told me how he could fix it. He had the part on his truck so I was feeling cool air again. He was very professional and knowledgeable. Thank you Air Stars and Ryan. Job done well. -
Review 66 (2023-08-30 - Rating: 5)
Air Star heating, AC, plumbing and electrical was a great business to work with. Their scheduler was able to get an electrician out quickly. The work was done on time and efficiently. Bryan Patterson (the electrician) was very easy to work with. He Listened to what we needed and completed all the work in a professional and efficient manner. We will be calling, Air Star heating, AC, plumbing and electrical (hopefully well get Bryan) for our electrical needs. -
Review 67 (2023-08-25 - Rating: 5)
Thank you to Nathan, Joseph, Josh and Brian for installing my ductless split here in Dallas Oregon! I love the unit, and the professionalism of them both will definitely make me want to recommend this company! :) Sincerely, Michelle S. -
Review 68 (2022-10-10 - Rating: 5)
John came on time, was quick and professional and answered all my questions patiently. He was also very pleasant. I signed up for their reward program so will be using their surface quarterly for less money than doing the appointments separately. They will also schedule you ahead so you dont forget to call them for an appointment. I love that service. I would highly recommend Air Stars! -
Review 69 (2022-10-28 - Rating: 5)
Andre and RJ did a wonderful job today! Before they arrived I received a text with a picture of who to expect. When they got here they explained what they would be doing and got straight to work. I went to see how it was going around mid day, and found that they kept and maintained a respectful and clean area while working. When they were done I went to see my new furnace and was SO PLEASED with how nice and clean everything looked! They left the space cleaner than I’d given it to them in the first place. 10/10 recommended! -
Review 70 (2022-06-16 - Rating: 5)
Everyone at Air Stars is amazing to work with. We called and scheduled a quote and had someone out that week. We only had to wait a week to get the install. Henry and RJ were great and did a fantastic job. They were both very polite and professional. Ryan was also very helpful and proficient when he came to do a final check list. We had AC installed and I can already tell this was a good choice. -
Review 71 (2023-03-10 - Rating: 5)
Nate, Andrey and Bryan did a great job. They were on time, respectful and answered all our questions. I had a new whole home A/C installed. They even adapted the pipe cover to be black to match my decor. I will continue to use Air Stars for my house needs. Highly recommend. -
Review 72 (2024-06-27 - Rating: 5)
Julian was timely and efficient, he explained the issue and corrected the problem. He did a great job. -
Review 73 (2022-11-23 - Rating: 5)
I had the pleasure of working with Ryan. He was very professional and performed quick service. He showed me some things I can look out for, and some maintenance tips I could do to keep my system running well.5 stars, will definitely recommend to my friends and family. -
Review 74 (2022-12-13 - Rating: 5)
Ryan was professional, studied, and thorough. His assessment provided great value, with insights not offered by prior technicians from other companies. I also appreciate the teams commitment to customer experience via a truly complimentary courtesy evaluation process that didnt cut corners. -
Review 75 (2024-12-04 - Rating: 5)
Great service, reasonble rates. Techs knoow what they are doing. -
Review 76 (2022-10-24 - Rating: 5)
This company has an excellent reputation and I know people who have used them and been pleased so I had high expectations. They met and exceeded them. Fast, efficient, respectful, and very understanding of the unusual living set up we have with boarding dogs in our home. They were very careful with all our pets, used a non toxic sealant, and answered all my questions. I felt very safe and comfortable leaving them to do their work while I did other things.I also appreciated their sending a text and photo of the tech, Zach Shrout, with some info about him. It was a nice trust building gesture. Both techs were great and I would highly recommend them and their company to anyone needing HVAC work. -
Review 77 (2023-03-18 - Rating: 5)
Andrey Altuhov and is partner from sweet home were fantastic today. They did a great job installing our new AC. Ready for summer now for sure. Thanks also to the salesman Jamie for being knowledgeable and explaining everything to us on what would happen and ect. He explained all steps clearly. Would also like to add that it was nice to receive a picture of person who was coming to do the install. Also as soon as we decide to install and go ahead we didnt have to wait and that was fantastic. Great company. -
Review 78 (2023-05-26 - Rating: 5)
We needed some urgent electrical service this memorial Day weekend and this company stepped up big time! They were able to get to us within a few hours. They professionally diagnosed a complex problem and quickly repaired my service. I could not be more satisfied. I would gladly recommend them. The office staff really went the extra mile too!Nice job👍👍 -
Review 79 (2024-09-05 - Rating: 5)
Chris was great! Very helpful and we have a/c again!! -
Review 80 (2024-03-22 - Rating: 5)
Morgan is a great guy to work with and was able to eventually get our GeoThermal heat pump back up and running. I would recommend him and Sky. -
Review 81 (2023-08-02 - Rating: 5)
Josh Waud is an outstanding HVAC pro! He was able to repair our A/C unit just in time for the 90 degree weather! He was kind, courteous and explained in full detail what we should expect. Super customer service oriented! We have been put on a yearly service plan with and I have not been happier! -
Review 82 (2022-10-15 - Rating: 5)
Ron H showed up as scheduled, was polite, friendly and professional. The service that he performed was done in about 45 mins. After it was completed, Ron H took time to give me an honest assessment and recommendation for future issues. He also took time to discuss unrelated issues and answer questions I had about services they offer. Was a great experience. Highly recommend. -
Review 83 (2021-12-02 - Rating: 5)
Jamie is great! Hes very personable and professional, and each time he has been out hes taken the time to diagnose the issue properly and promptly return to fix. He also helped me with any questions I had and when I didnt have any he actively offered advice on how to maintain and most effectively utilize my heating and cooling system. Air Stars also has a great scheduling and reminder system that makes the process easy. -
Review 84 (2022-06-23 - Rating: 5)
Justin and Ryan were great. Justin came and serviced our system as part of our maintenance contract. He did a fantastic job. We had to order a filter, and it came the next day and Ryan came to install it. While Ryan was here I pointed out that there was a high pitch whine, that we hoped would be fixed by the filer. Ryan continued to investigate and discovered that the grating system in the cold air return was causing the issue. I really appreciate that he took the extra time and figured out what the issue was. -
Review 85 (2024-11-07 - Rating: 5)
Dan was great. Service is always on time and professional -
Review 86 (2022-09-15 - Rating: 5)
Just the best. Always on time, always good answers to my questions, excellent price for service. Great install of our system, incredible continued service. I cannot recommend them more highly. Today we had Ryan come do our inspection. He went through the entire checkup with us, answered questions we had and was friendly and kind. Very seriously, highly recommended. -
Review 87 (2023-03-09 - Rating: 5)
First honestly I like how the company tells you about your tech before they come over. Ron was fast and very informative about things I can do to improve the systems longevity. I recommend air stars for anybody if they want a great experience with no headache! -
Review 88 (2023-06-06 - Rating: 5)
The technician was outstanding. It was so great to see th ed same person back. Hes wonderful. We were very happy with the work and the throughout report he gave us before he left. We can highly recommend this company without reservation to anyone. 10 out of 10! -
Review 89 (2022-12-16 - Rating: 5)
My house was serviced by Ryan Fineran, and he got my heater back up and running in less than an hour! Was very fast, polite, professional, and got straight to the point in what needed to be done, as well as discussed options for future replacement work. I would highly recommend Him and the company for all your hvac needs. -
Review 90 (2022-06-07 - Rating: 5)
We had Air Stars replace our 25 year old furnace and AC units two weeks ago. The price was fair and better than other quotes. The installers, Henry, RJ, and Jeff went above and beyond. They even helped me carry a new backyard water feature, that we had just purchased, from my vehicle to the backyard. Too heavy for me to do that myself. Shout out to Ryan, the performance test tech. Passed city inspection no problem. The new system works great, super quiet and the new thermostat is smart and I can control it from anywhere. Impressive work gentleman, Customers Steve and Kori -
Review 91 (2023-02-28 - Rating: 5)
Ryan Adams did a great job! Very professional and personable. We will have him back for our next maintenance on our Mitsubishi Ductless unit. Thank you Margie and Mickey Walker -
Review 92 (2021-04-22 - Rating: 5)
Jamie was the technician who came to my home. He was completely professional and very patient. I highly recommend asking for him to be your technician, if they will allow it. He was quick to get the job done and drew up multiple estimates for the replacement of my old system.This company is great. Very flexible and easy to work with. -
Review 93 (2021-12-22 - Rating: 5)
Our furnace decided to give out on us a couple of days ago, leaving us in a real bind---especially as the weather continues to get cooler, and the holidays quickly approach. Per a family recommendation we gave Air Stars Heating & Cooling a call to see if they might be able to schedule us in. Lynn in the office was extremely helpful and got us set up with a next day appointment! They had a cancellation, so it worked out perfectly. One of their service technicians, Ryan Fineran, arrived promptly and took his time diagnosing our system to see why it failed. He was able to determine the cause, and immediately got on the phone to see about getting a replacement part shipped asap. He was very thorough explaining the pros and cons of either repairing or replacing our older unit. Even though theyre extremely busy right now, he told us they would do everything they could to return and install the new part as soon as it arrived. He also told us he and his team were willing to drop off some space heaters for us to use while waiting for the part to arrive next week! Just awesome customer service. Thank You so much for reaching out to us so quickly and being willing to help us. We look forward to working with you in the future, and getting the heat back on! Highly recommend you give them a call for any of your HVAC needs. -
Review 94 (2023-02-25 - Rating: 5)
When our house got 11” of snow and the furnace stopped working, Ryan came out on his Saturday to help solve the issue for us. He worked through the issue and created a solution so that it wouldn’t happen again. His positivity and professionalism during the entire event was an incredible relief to our family. Thanks Ryan! -
Review 95 (2022-08-01 - Rating: 5)
We had Ryan, He was absolutely wonderful!. Very attentive and answered all of my questions. He was professional , not pushy , on time, and had a very great attitude from start to finish . much appreciated and we will definitely be using this company again. -
Review 96 (2022-10-13 - Rating: 5)
Ryan provided a very in-depth heating system preventative maintenance service. I was surprised with the amount of detail (with photos) and insight as to the condition and expected service life of our 23 year old system. While he did mention upgrade and replacement options, he did not pressure us to buy.. Because of our overall experience with Ryan, I feel assured I can call on Air Stars HVAC for quality, professional future service. -
Review 97 (2022-06-16 - Rating: 5)
Josh did a great job with the install for our new heating and cooling system. When Ryan came to do the system check he was efficient and professional. Thanks for doing such a great job, I will definitely recommend your business in the future. -
Review 98 (2022-12-27 - Rating: 5)
Ryan L was friendly and easy to work with. He clearly explained everything he was doing and showed us photos of his inspection. He answered our questions to our satisfaction and gave us information that we had not previously received. He also installed surge protectors on the system. Thank you. -
Review 99 (2024-07-30 - Rating: 5)
Diligent, detail oriented, answered all of our questions. Nice. Thomas was great. -
Review 100 (2020-06-30 - Rating: 5)
Josh from Clean Energy Comfort did an absolute amazing job on our home heating and air conditioner service. He was extremely thorough to ensure our equipment is in the proper working order! Also, more importantly, I belong to the Gold membership service plan, but did not see OR have any records that I paid for 2020. Veronica in the front office was VERY HONEST in telling me that I had indeed paid for 2020 back in December 2019. (They could have easily charged me again for this year and I wouldnt have known any better.) This one action really gives me a glimpse of how honest everybody is at Clean Energy Comfort! I cant emphasize how important it is to have companies with integrity and honesty as one of their primary concerns. Anyway, thanks again for your wonderful service and giving us such a comfortable home! -
Review 101 (2022-09-29 - Rating: 5)
The service was amazing and they fit us into their schedule quickly. John Jepsen was very professional and was easy to understand. Didnt try to sell me anything. Was up front on what the system may need and recommended a few things. I would definitely would use them again. -
Review 102 (2024-12-06 - Rating: 5)
He is a great person, knew what we needed and got job done. Great work thank you. -
Review 103 (2023-05-25 - Rating: 5)
Both John and Jason have helped us with our AC and Furnace cleaning/maintenance. Both were super nice and helpful! A good value for peace of mind that our equipment is working correctly during the weather changes. -
Review 104 (2024-06-27 - Rating: 5)
Julius was so kind, our problem was a bone head problem, and he didnt give us a hard time for not checking the breaker panel first 😊 -
Review 105 (2024-06-21 - Rating: 5)
Julius was professional, friendly and knowledgeable. I was more than happy with his service -
Review 106 (2024-06-28 - Rating: 5)
Jeromie did a great job hooking up our heat pump. Very knowledgeable and efficient. Thank you. -
Review 107 (2023-05-23 - Rating: 5)
Ryan Fineran was through responsive and careful of my home. He did a wonderful job in a very professional manner. He presented all options and made it easy to understand. -
Review 108 (2023-10-30 - Rating: 5)
Mitch did a great job diagnosing our furnace. He was thorough and very knowledgeable and explained everything to me. A five star technician! -
Review 109 (2023-10-26 - Rating: 5)
Eric was very professional, on time and preformed the work we can come to expect from Sky. Every time we have called and used their services they have solved the problem in one phone call. They have become our go to business when in need of anything they can provide services wise -
Review 110 (2023-07-14 - Rating: 5)
Another 5 stars to Air Stars Heating & AC!!! Their maintenance plan is AMAZING. Gives me comfort to know that they will take care of my gas furnace. Ryan Adams was fabulous. He spent a lot of time cleaning the unit and documenting everything. I cant say enough about this company and their AMAZING employees. -
Review 111 (2021-04-23 - Rating: 5)
CEC has taken very good care of us. Veronica has been very helpful keeping us informed of when we have routine maintenance coming up and scheduling around our busy schedules. Aaron and Ryan are both very knowledgeable of our system and have been so great to work with. -
Review 112 (2023-05-31 - Rating: 5)
Ryan was awesome! Very friendly and professional. Explained the repairs and costs as he worked. Definitely would have him back if needed! -
Review 113 (2024-01-22 - Rating: 5)
We have had Josh at our house previously. He is efficient, knowledgeable and informative. I have enjoyed working with him. -
Review 114 (2024-10-14 - Rating: 5)
Dan is incredibly helpful and friendly theyll hook you up right -
Review 115 (2022-09-09 - Rating: 5)
Booked Air Stars for concerns about my AC unit being loud when starting and stopping. It was easy to book an appt., and a call ahead of time from Lynn confirmed appt. and service call cost.Ryan Fineran came for the appt. He was friendly and professional, explaining the assessment and options for services/repairs in an informative way, giving the right amount of details and general information so I understood things fully. He had a neat, professional appearance and stood a good/safe distance while talking (close enough to hear him and see his tablet screen but not too close to be uncomfortable).Overall, this was a great experience, and the price was well worth the service and information given. I would definitely use Air Stars again. -
Review 116 (2024-11-05 - Rating: 5)
Chris was on time and very thorough. Made us feel comfortable in knowing the job would be done right. Good ambassador for Skye. -
Review 117 (2022-09-22 - Rating: 5)
PlumbingGreat customer service in showing my options and not taking advantage of my lack of knowledge. Very high tech at a level I could understand. Everything we hung was out in the open with no surprises. They saved me so much money by showing me I didn’t need to worry, that everything was in good order and that I did not need what I called them out for. What?I will be calling them back as soon as have the funds for future plans. -
Review 118 (2022-07-27 - Rating: 5)
Aaron Vela came out to do a quality inspection after we had our Furnace and AC replaced.I appreciate the time he took to answer my questions and help me figure out how to order filters.Aaron did a meticulous job fixing some loose insulation to make things look better and more professional.I appreciate that kind of service! -
Review 119 (2021-05-06 - Rating: 5)
Austin was the man. He was polite and professional. Best of all he was thorough. He removed pictures off a wall to get to a return vent like they were priceless pieces of art. Handled everything with care. I know the equipment they use gets way through the ducting. Just after one day I can feel how much cleaner the air is in our house. My family and I started sneezing months ago, since yesterday, not a sneeze from any of us. I dont think the previous owner(s) ever had this cleaning done. I would recommend this company to everyone I know. They offer so many other service in their profession. I will definitely save on air filters alone oh and Kleenex. -
Review 120 (2022-07-26 - Rating: 4)
They don’t do commercial and was not notify in advance.(review updated) they called me right away after I left the review and arrange their sister company to evaluate the situation on the same day and give me a quote for AC installation. Although at the end I didnt end up with them (i got an earlier appointment from another company). But I thought their customer service was amazing. -
Review 121 (2023-12-30 - Rating: 5)
Josh was very thorough and restored our heat. Further, he quickly obtained an appointment for us for electrical service. Thank you Josh -
Review 122 (2022-07-21 - Rating: 5)
We have had AirStars perform maintenance for several years. Both furnace and air conditioner. We just had them replace the furnace and air conditioner and were very happy with the purchase from start to finish. Henry and Brian did the install with an assist from Brad, Cody, Ryan and Ron.We found the entire staff to be knowledgeable, professional and respectful.Thank you,Mr. & Mrs. Arms -
Review 123 (2023-07-18 - Rating: 5)
Ryan was very knowledgeable and all my questions were answered. I would recommend him for all your HVAC issues.. it’s nice to have a straight forward no nonsense upfront person to deal with. -
Review 124 (2023-03-23 - Rating: 5)
Ryan was meticulous, professional, knowledgeable and courteous. I’ve used Air Stars since I’ve owned my home and they have always done a great job. Thorough and professional. -
Review 125 (2022-07-29 - Rating: 5)
Aaron did the job quickly and fixed our AC issues. He was patient and explained everything well. It was a pleasure to work with Aaron, and we were grateful for their quick response and timely service. -
Review 126 (2024-10-07 - Rating: 5)
I’ve had two of my yearly checkins with this company and the needed work that those revealed. Friendly/consistent service and reasonable prices. Ryan has been a great face for their organization. -
Review 127 (2024-08-19 - Rating: 5)
Brandon did a great job checking out our system. -
Review 128 (2022-12-05 - Rating: 5)
Henry Morris and Andrey installed a new Heat Pump and HVAC system in one day. They were professional and courteous and patient when explaining my new system and how to use the smart thermostat. I would heartily recommend Sky Heating and their affiliate Air Stars. P.S. They also offered 10 years parts and labor so I never have to worry about repairs. Thank You Henry and Andrey. -
Review 129 (2024-07-22 - Rating: 5)
Brett provided a good overview of our AC issues and very polite service. -
Review 130 (2020-04-03 - Rating: 5)
These guys are great! They got us in quickly for an appointment and arrived within the pre-discussed appointment time. The service person was friendly and knowledgeable. He identified a problem needing repair that was the result of a faulty install a few years ago. The repair was done quickly the same day! Very glad we called. -
Review 131 (2024-08-12 - Rating: 5)
Great experience! I have full confidence in this Company and good friends recommended them. This is what I was looking for and what I needed. Great people, great knowledge, more than fair terms. Julian specifically was great. Very comfortable having him doing work in my home.Dr Jacque Roberts -
Review 132 (2023-10-19 - Rating: 5)
Today’s technician was very professional. He performed the task he came to do and cleaned up after himself. John showed me the new filter system and explained that when Air Stars came out on a maintenance visit they would blow out the filter and put it back in place. I had imagined I would have to mess with it periodically but that appears not to be the situation. -
Review 133 (2023-07-06 - Rating: 5)
After our AC stopped working, we called around to find a company that could come out as soon as possible to repair it. Air Stars responded quickly and had a technician on site faster than we expected. Ryan did a great job diagnosing the problem and repairing it the same day. Thank you! -
Review 134 (2022-12-15 - Rating: 5)
Had a great experience with Henry from Air Stars for inspecting/cleaning our furnace. Henry was exceptionally thorough in his inspection and took the time to go over each inspection point in detail. Would highly recommend Air Stars -
Review 135 (2020-03-08 - Rating: 5)
My water heater went out yesterday and I didn’t think anyone would be able to come out the next day since it was a Sunday, but when I contacted CEC they sent someone out within the hour (that being Ron). I was so thankful for this because I have a newborn who needs her baths. Ron was super efficient, quick, diagnosed the problem and fixed it professionally all while keeping me in the know of the issues. I’m very thankful and would definitely use this company again. Thank you again to Ron as well for coming out so quick on your Sunday. -
Review 136 (2022-10-21 - Rating: 5)
Aaron was on time, thorough, and professional. The checklist report at the end of their inspection had every issue I wanted looked at without me having to ask. A previous company we have used, that was NOT so open with their procedures and reports, seriously messed up our system, and All Stars is already helping us with solutions that are timely and within our means. -
Review 137 (2022-06-29 - Rating: 5)
We arrived two weeks ago and moved in to a 23-year old house. I had great experience with a Trane residential HVAC system in our previous house, and when I saw the Trane unit in our new home, I went to trane.com and looked for authorized local dealers. Air Stars was one of the two listed, so I checked the online reviews and decided to give them a call. It was a great experience thereafter! Aaron, the service technician, gave our HVAC system a thorough check-out, took pictures and explained them to me, changed the dirty filter, repaired a fault in the outside condenser power supply, and got our AC running smoothly again just in time for hot weather. Its been running great since, with outside temps in the high 90s for a few days. I know how important it is to routinely maintain an HVAC system, so I also signed up for a support plan, and the following week Cole and Zack came out and gave the ducts a thorough cleaning and checkout, too. They explained everything to us in detail and I was pleased that our system checked out well and is solid for the coming year. Im a retired engineer, so I know these folks did a great job, and Im happy to recommend them! -
Review 138 (2022-11-07 - Rating: 5)
Aaron was prompt with his work and had very good communication, he diagnosed the problem and completed the necessary repairs. We appreciate Aaron’s service and Air Stars for being Available on a short notice. Thank you. -
Review 139 (2023-08-30 - Rating: 5)
Kyle was very professional, approachable and kind. The repair was thorough and fixed on the first try. Would 100% try use them again for plumbing needs. -
Review 140 (2022-07-04 - Rating: 5)
I couldnt be happier about my decision to go with, and my experience with Air Stars. Like so many after last summers heat, I made a commitment that I wasnt going through another summer without a/c. I received quotes from multiple companies but Taylor was the only person who took the time to answer my questions and help guide me to the best system for me. Im not an HVAC person so have absolutely no knowledge about specs etc. I knew that 1) I had to be able to afford it, 2) I wanted energy efficient, 3) I wanted long term value/reliability/quality, and 3) I wanted to have the least impact on the environment. Yes, I wanted it all, who doesnt? Other companies came out and gave me their best price to install a/c in my home with ducts but gas heat, and I dont doubt it at all that they were in fact giving me their best price. They were all pleasant to deal with and I didnt feel taken advantage of. However, for me, the best price out the door is not always the best price long term. A word of advice to other businesses, cheapest isnt the only or most important factor in peoples decisions. Of course we all have a budget we have to live within. But listen to them and what theyre requesting. I asked a bajillion questions and Taylor patiently tolerated my questions, providing me answers that brought me closer to my decision and when he didnt know the answer, (like I said, I asked a LOT of questions) he researched instead of pulling one out of thin air. Taylor went way above and beyond my expectations and I couldnt be more grateful. While I paid more than some of the other quotes, I got the system Im in love with and felt heard, knowing I made the best decision for me.The installers Austin and (so sorry, forgot the other persons name) were incredibly respectful of my home and dogs. They provided me with the much education I needed and were a joy to have around for 2 days :)Lynn, Natalie, and Veronica have always been so pleasant and helpful when Ive called. Theyre the first line of representing Air Stars and they represent them beautifully. Thank you all for being so patient and kind!After 7 mths, a few days before our first heatwave that I would get to try out my new a/c, I called because something was acting funky. Jason Howard came out and was sooooooo incredibly patient and helpful. Jason listened to what I was experiencing, even though I probably wasnt wording things in a comprehensive manor. As I said, something funky was going on and it took a while to explain. Jason listened, methodically went step by step and learned a minor little oops had occurred. He fixed it and now my system is beautiful! I couldnt have been happier last weekend during our first heat wave. I was in heaven! Thank you Jason!Even the owner was helpful in me getting the Mitsubishi mini-split system I dreamed of. Thank you!I would 100% refer anyone to Air Stars. I have only 3 requests. 1) Please dont change your business model, youre all knowledgeable, friendly, and fantastic! Im happy to give you my business. 2) I hope you can retain your staff. I know this is hard these days but your staff is phenomenal. I dont say that lightly. Each and every person Ive worked with at Air Stars has exceeded my expectations. 3) I wish you were in the solar panel business as thats next on my upgrade list and I would trust you as a company :)Thank you, everyone at Air Stars, for making me so happy! -
Review 141 (2019-11-14 - Rating: 5)
Mitch and Devon installed my new Trane heat pump and air handler today. Took them most of the day. They were courteous and took time to answer all my questions during the install.Josh came out later in the day to run checks and test the equipment. He was a nice fellow. We had a little trouble getting the wireless thermostat going but in the end it worked.Super happy with my heat pump and super happy with CEC.I would reccomend them to anyone. Good folks. -
Review 142 (2024-08-01 - Rating: 5)
Zack is always very friendly and professional during our maintenance and cleaning visits -
Review 143 (2020-05-30 - Rating: 5)
Jeff was easily able to configure my AC issue and confirmed with me before parts were installed so I knew exactly how much my bill amount would increase. Thank you for getting out here and fixing everything!!! You did a great job! Thank yall and God bless!See ya on the next maintenance check!☺ -
Review 144 (2023-08-23 - Rating: 5)
Brody did an amazing job, had great communication skills and extremely helpful. Very happy with his service, thanks again -
Review 145 (2020-02-26 - Rating: 5)
Our purchase from start to finish was a very positive and professional process from the initial contact to our installers Damien and Mitch. Every one we came in contact with were all about the customer and ensuring that we were happy with our end result. We are the 3RD household in our family to use CEC. They are a great team, and I will recommend them to everyone. -
Review 146 (2024-01-20 - Rating: 5)
Spencer was very knowledgeable. Explained up front what was going to be done and when done went thru the results in an understanding way. Very personable and knowlegeable. -
Review 147 (2022-06-27 - Rating: 5)
I was very impressed that Air Stars was able to fit me in thier scheduling same day. Ryan Finerran called when he was on his way, he throughly checked my system, provided me details and suggestions and even the best options to keep the repair cost as low and reasonable as possible. it is so nice to have a cool house when the temperatures hit the high 90s!! -
Review 148 (2021-02-04 - Rating: 4)
Working with the CEC crew was a complete pleasure. From the very start they arrived on time. They were informative and didnt mind me interrupting them. They trully seemed to enjoy their work. The job was up and running sooner than I expected. The clean up was excellent. The finale run through was easy to understand. So far (our first day) our home is very comfortable. Looking forward to enjoying our heating and cooling system. Thanks CEC. -
Review 149 (2016-03-01 - Rating: 5)
Josh came to fix my fireplace and he was fantastic. Very friendly and stuck around till the job was properly done. Excellent company and Im about to also get AC installed by them. Highly recommended. -
Review 150 (2023-05-26 - Rating: 5)
Fantastic company. The service is top notch. They even send a notification with the service reps photo, so you know whos at your door. I would rate them on a scale of 1-10 an 11 + . You cant go wrong with this company. -
Review 151 (2021-12-07 - Rating: 5)
I am very happy with Air Stars. I retired from 39 years in the business and know what to look for. Installers were kind and respectful. Air Stars work is clean, streamlined and done right. When its time for my AC replacement they will get the call. -
Review 152 (2015-12-15 - Rating: 5)
Could not be happier about my experience with CEC. The sales professional Zach provided an estimate before he left our house (which was much appreciated considering that we had no heat!) and he spent a lot of time going over the particulars of each option. He explained everything in terms that made sense to someone that doesnt know much about HVAC systems. Our installation was done within the week and the technician arrived on time (actually even a few minutes early which was great) and was very professional and quick. Our new system was up and running and CEC is sending out a technician within the month to double-check and make sure everything is up and running as it should. I will recommend CEC to everyone I know. -
Review 153 (2022-05-20 - Rating: 5)
05/20/22 - Ryan Fineran came by today to do an inspection of our new furnace that Josh installed on May 2. Ryan was very friendly, professional and efficient. So was Josh. Ryan was very tolerant and friendly towards our dog who loves to bark at strangers. I highly recommend Air Stars.From previous Furnace/AC maintenance visit in March 2020:The CEC Service Technician was extremely knowledgeable, courteous, efficient, thorough, and personable. No mess left after he was done. -
Review 154 (2021-06-25 - Rating: 5)
Thank you Airstars Heating & Cooling, Brian and Cole did an outstanding job cleaning our ductwork and dryer vents! We still love our furnace and the annual maintenance plan is fantastic. Another great job by a very reliable company. This remains a great company to work with. Consistently very reliable, professional and thorough. We highly recommend!! -
Review 155 (2024-09-12 - Rating: 5)
Dan Bloomfield was great - fixed the problem and answered all questions. -
Review 156 (2023-08-22 - Rating: 5)
Great guy listen to what I wanted and completed all tasks. I would definitely hire Air Star again BTW I thought Maria your dispatcher has great customer skills and was very helpful -
Review 157 (2024-05-14 - Rating: 5)
Dan was thorough and courteous. He made sure to find a solution to the issues we were having before he left. -
Review 158 (2019-07-19 - Rating: 5)
Miguel and Tyler came out and did an awesome job installing a zoned mini split air conditioner in our upstairs bedroom. They were fast, efficient, friendly, and answered any questions I had. Will definitely use this company again in the future. Awesome job guys! -
Review 159 (2021-06-18 - Rating: 5)
Brain and Austin cleaned all of the ducts and dyer vents in our house. They were friendly, professional, knowledgeable, and did an amazing job. They left the areas cleaner than before they came. They even vacuumed the leaves off our front porch. I would highly recommend their services! -
Review 160 (2022-11-14 - Rating: 5)
Ryan was great. Very polite, let me know what he was doing. If I need any more work done here I would definitely ask for Ryan Adam. -
Review 161 (2021-10-26 - Rating: 5)
Air Stars installed my HVAC system in October 2017. Today the servicing of the HVAC system was done completely and quickly with safe guards in place to protect the technician and the members of my household. Jeff Brodie was very thorough and suggested an addition to my system that would greatly improve the air quality in my home. He gave me an estimate and answered all my questions. He did NOT pressure me. He was kind and helpful as are all the employees with whom I have worked at Air Stars. Highly recommended! -
Review 162 (2019-11-23 - Rating: 5)
Thank you Clean Energy, just had mini split units installed for the bedrooms & had my living room unit converted into a ceiling recessed unit. The guys (Mitch and Devon, hope the names are correct) were friendly and extremely informative as to how the unit will work. The job was more than likely a three day job which they completed in two. They arrived on a Thursday and worked extremely hard to finish before the weekend started. Highly experienced and professional not to say polite and friendly. Your company is so fortunate to have such individuals working for you. Thank you very much ! -
Review 163 (2024-11-13 - Rating: 5)
Work done well, very personable and informative tech -
Review 164 (2020-05-28 - Rating: 5)
CEC came in and listened to our heating / AC concerns then presented a solution to improve our situation. They came on time and did exactly what they said they would do within the cost they said it would be. A few days later when we couldnt figure out our new much more sophisticated thermostat they quickly sent out another tech (Josh) who did a great job going through the steps to give us the best heat & cooling conditions in our home. Thank you CEC for your professional service... Rick -
Review 165 (2022-04-05 - Rating: 4)
Jason Howard the tech that came out was timely, professional, educated, made good suggestions and provided top notch customer service. A true expert in his trade. I will definitely continue to utilize them for services as a result! -
Review 166 (2022-11-06 - Rating: 5)
The service person (John) was courteous, knowledgeable and efficient. The service was thorough with suggestions on what could be done to improve the system but not a high pressure sales pitch. I will definitely call them for future service. -
Review 167 (2019-02-19 - Rating: 5)
Chris and his team have been great to work with. They help my wife and I after we bought our home as we eventually found out that our current duct heating was VERY inefficient. He came out, gave us a bid, and an estimated range for our new utility bill. It just made sense. The unit paid for itself after just 6-8 months. They have a great team and are always willing to answer questions. Thank you CEC! -
Review 168 (2022-08-05 - Rating: 5)
AC could not pull cool air let alone Cold air through these heat waves we been having. Had Jason H. Came and took a look, very professional about the issue and walked us through multiple solutions the company has to offer without pressuring us. Decided to buy one of their care package just so we can make it through these upcoming heat waves. In and out within 2 hours. Very pleased. -
Review 169 (2022-12-21 - Rating: 5)
Ryan Fineran did a wonderful job. Very professional and informative. Got our heat working again for us just in time for Christmas! Thanks again! -
Review 170 (2019-06-25 - Rating: 5)
Josh came out to perform the maintenance on our AC. He was very friendly and knowledgeable. He took great care of our system! We will definitely use them again! -
Review 171 (2023-12-19 - Rating: 5)
SKY Heating came in and rebuilt our furnace the whole experience was great, Josh Waud is a fantastic tech, and great person!! Thank you SKY Heating!! -
Review 172 (2024-10-01 - Rating: 5)
Eric Polanco arrived promptly, checked things thoroughly and recommended what was needed. Once installed, Eric took time to make sure I knew how to use the new thermostat. He was also extremely personable and professional. -
Review 173 (2020-07-31 - Rating: 5)
These folks are great. I manage approx 300,000sqft of commercial buildings, and CEC has done us proper.Not the cheapest, but you get what you pay for. Great scheduling services, and great techs.Special shout out to a tech. Josh. He is a joy to work with. -
Review 174 (2022-06-29 - Rating: 5)
We had Henry, Brian, Brad, Cody come and they were courteous and professional. I’m so happy with the results. Plus a big thank you to Jamie for setting it up. -
Review 175 (2022-05-07 - Rating: 5)
I don’t use Google but I want to give Jason the best review I can next year I will be 80 in an all those years Jason is the top technician that I have ever had He is very knowledgeable And extremely professional. I would recommend him to anybody. What a wonderful experience that I had With Jason. He and your company are welcome in my home anytime. Thanks for all that you did is very much appreciated...... This review is from my brother, James Mogle on 4th st. n.e Salem oregon. I am posting it for him. -
Review 176 (2022-08-10 - Rating: 5)
Ivan was phenomenal talking us through what he found and making it understandable. Jamie was also awesome in walking us through the process of a replacement, good people and great service! -
Review 177 (2020-03-25 - Rating: 4)
Josh showed up when he said he would be there, diagnosed the issue with my system, fixed it and was out in 25min. Didnt try to sell me anything I didnt need. Given the circumstances and urgency, I was extremely happy with the service and cost. Nice work Josh! Thanks -
Review 178 (2022-06-23 - Rating: 5)
I called CEC (& Veronica) bc my elderly father’s home was cold & the furnace seemed to be malfunctioning. Within a 75 minute span, Aaron (technician) 1) called me to let me know he was 10 min from my dad’s home, 2) arrived & diagnosed the issue, 3) fixed the issue, and 4) called to let me know what he fixed & the cost. My dad’s home went from a frigid 55* (+/-) to a comfortable 72* in less time than it takes to get from Hillsboro to PDX 😊😊😊 Please extend Extra Special Thanks to Veronica & Aaron who both quickly recognized the need to get my dad’s house warm again.ETA 6.23.2022Thank you for providing excellent service for my fathers home in Hillsboro! It has been so reassuring to know that I can call if there is an issue with his AC or heating system, and your technicians are able to to attend to the issue quickly. I have always found the office personnel to be kind & wonderful to work with as I have navigated management of his home from out of state; your employees are the best ~ a special thank you & kudos to Ryan who came out to assist today! -
Review 179 (2018-08-04 - Rating: 5)
I cannot recommend CEC highly enough! They helped us work through the issues we were having with our old heat pump/ac unit. Even during the heatwave, they were able to get their technicians to our home right away. We ended up having to replace our system and everyone we worked with were professional, able to answer any questions we had and skilled at their trade. This is now our go to company for any and all our HVAC needs. -
Review 180 (2024-11-27 - Rating: 5)
Thorson was very polite, very respectful and explained everything to me and no pressure. -
Review 181 (2020-02-06 - Rating: 5)
I honestly can’t say enough good things about this business. I have yet to deal with a technician that wasn’t friendly, professional, punctual, or lacking concern about my satisfaction with my HVAC system. Many thanks to Josh for quickly repairing a problem he found—and staying until 6:35 p.m. to do so. I highly recommend this business. They sincerely care about their customers and take very good care of them. -
Review 182 (2020-12-09 - Rating: 4)
I had a problem with the first technician not sticking to manufacture recommendations on wrapping and taping all exposed lines going to and from the unit. I expressed my concern and they basically installed twice at no extra cost to make sure a few extra inches of line were fully covered as not to need future maintenance. Overall she’s running like a champ and I will be needing another one soon. Thanks. -
Review 183 (2023-01-05 - Rating: 5)
A big thanks to Jason Howard, Mico Tanner, Andrey Altuhov, Bryan Patterson, and Randolph Bain who were quick to help when our furnace decided to go out. Found out our unit was from 1997 and well past its prime. For it being so close to the holidays and the coldest part of winter approaching we were a bit worried being able to find someone to help so soon but they were out the next day! So greatful for the quick response. We will be looking forward to scheduling for future projects. -
Review 184 (2021-07-01 - Rating: 5)
Our repair technician, John Harrison, was fantastic. He explained everything, answered all of my questions, helped us sign up for their maintenance services, and he was personable and professional too. He even let me watch him fix it. Lol! -
Review 185 (2020-07-24 - Rating: 5)
I have been using CEC for years now to maintain my 2 ductless systems, I purchased the Gold Protection Plan and am very happy with it. The 2 techs that have serviced my system are Josh and Aaron, which have been very professional and straight forward...booties on the shoes is the cherry on the sundae. Highly recommend these guys for your HVAC needs!!Update...they really impressed me with the Coronacation protection...mask and distance! -
Review 186 (2024-09-19 - Rating: 5)
Mario was pleasant, courteous and solved our problem quickly. He also was very knowledgeable and gave good advice. -
Review 187 (2022-06-23 - Rating: 5)
I would like to mention all of the people that made this experience seamless.Aaron Vella, Henry Morris, utility team technicians, Brad Herman, and the duct cleaning crew and Natalie. I am sorry if I missed anyone, my recall for names is less than par. I totally recommend Air Stars for your heating and cooling needs. -
Review 188 (2023-05-30 - Rating: 5)
HVAC repair, Ryan was amazing! He explained everything so thorough and was very professional and friendly. Highly recommend this company. -
Review 189 (2019-08-08 - Rating: 5)
CEC did a wonderful job installing the Trane Air Conditioner on our home. Zach answered any questions I had about installing a system and the installation was done about 1 week after we decided which system we wanted.Though I was not home during the estimate, install or follow-up inspection my wife, Linda, tells me that Zach was great during the estimate(she said she would want them to install simply based on his friendliness and great customer service- the way he treated her and the grandkids). She said Gonzo, and the 2 people with him, were friendly and professional during the installation, and answered any questions she had concerning the installation and how things work.We look forward to having the system cared for by CEC twice per year for the next 10 years. It removes the worry about something going wrong and not being abole to afford to take care of it.I would proudly recommend CEC Heating & Air Conditioning to anyone who is looking to have Central AC. Thank you for the wonderful work and friendliness throughout the process.Michael PantaloneKeizer, Oregon -
Review 190 (2019-12-12 - Rating: 5)
We have had issues with our HVAC system since we moved into our home 12 years ago. We finally decided to scrap the entire system and start from scratch. We had 4 different companies come to the house and offer up their opinions and bids to solve our issues. Each had differing perspectives regarding the cause of our problems and a reasonable solution. So frustrating! We ended up going with CEC for several reasons. They were the only bidder that wanted to install Trane branded equipment which appears to be the industry standard product. I asked several questions via email of each of the bidders, and Chris from CEC was by far the most responsive and informative. Plus, their bid was competitive (not the best, not the worst). I have had a total of six CEC employees at my house since the installation of a new furnace began. Each was competent, engaged, informative and very polite. Plus, they always showed up when they said they would. We had an issue crop up after the install, and it was handled immediately and thoroughly. All along I felt the process with CEC was transparent. I have experienced exactly the opposite with several other HVAC providers in the past. The city inspector came by and said they did a great job. I enthusiastically recommend CEC. Heres a shout-out to Mitch & Devin who did the install...You guys are great! -
Review 191 (2020-01-20 - Rating: 5)
It is important to acknowledge the professionals at Clean Energy Comfort in respects to their on point work. Devin and Mitch from CEC were working at the Willamette Heritage Center. From the start the work was professional, while taking great care of the historic landmark. Devin and Mitch used creative ways to leave little or no impact to the original structure. The finished product is very functional yet extremely crisp and clean.I would recommend CEC for future professional needs without hesitation. -
Review 192 (2024-08-29 - Rating: 5)
Mario did a great job with a coil replacement. -
Review 193 (2020-11-29 - Rating: 5)
Aaron came and took care of our no heat issue within 2 hours of us calling him. Did a great job, fast and professional, and now were having them service and maintain our systems. -
Review 194 (2018-02-06 - Rating: 5)
Ive been using CEC for 4 years now with their Gold service plan of bi-annual maintenance. The technicians are all knowledgeable and communicate any issues in a way I can easily understand the problem and solution. In 2017 they installed a new furnace and AC in our home. The installation team were hard workers and ensured everything was in place properly while working around my toddlers nap schedule even. Ive referred CEC to friends and family who have equally had exceptional service. -
Review 195 (2020-02-19 - Rating: 5)
I would like to thank CEC for their quick response. Mitch and Ryan we able to find the issuse very quickly and efficiently. The service technicians were very respectful, knowledgeable and passionate.I look forward to using your service for my yearly maintenance. -
Review 196 (2020-08-05 - Rating: 5)
I cant express how impressed and happy we are with CEC with just words, but we are. Josh was on time, diagnosed the problem and had our AC up and running in no time. He was professional and friendly. I would highly recommend CEC and Josh anytime. Thanks Josh