Advantage Heating & Air Conditioning

Photo of Advantage Heating & Air Conditioning

Located in Salem, Oregon

Address: 1360 Tandem Ave NE, Salem, OR 97301, United States

Phone: +1 503-393-5315

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Electrician
  • Air duct cleaning service
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    Josh was an unexpected delight. Came out earlier than expected, which was much appreciated. Josh was able to get my oil furnace dialed in a timely manner and was nice enough to educate me in the process as well. Between his knowledge, friendliness and professionalism, I couldn’t be happier. Thank you!I will be working with this company from here on out for any future needs. Thanks again.

  • Review 2 (2025-01-08 - Rating: 5)

    Advantage Heating always gives exceptional service and care. Their staff are friendly, helpful, knowledgeable, and sincere. Today, we had a winter service completed by Josh and Aaron. They gave me helpful feedback to address a problem I didn’t know I even had.Their feedback will ensure my equipment does not overheat and burn out, saving me potentially thousands of dollars. Thank you gentlemen.

  • Review 3 (2024-12-19 - Rating: 5)

    Advantage was able to come out same day for a service call on our furnace. Diagnosed the problem and showed us how to fix and maintain it so the issue doesnt happen again. They were running a special on the pricing for a service call so that was definitely helpful right before Christmas. Now we have a working furnace and better knowledge on how to better maintain our furnace from now on. Thank you Jacob!

  • Review 4 (2024-12-27 - Rating: 5)

    Josh B, As always Advantage Heating staff are polite, respectful and so easy to work with! Josh did a great job checking my entire system, talked to me about my VIP account and the next scheduled maintenance! We bought our system for you because of your reputation and staff! Thank you Josh B!

  • Review 5 (2024-11-03 - Rating: 5)

    Great company that does exactly what they tell you they will do. I had called them 18 months ago on a repair on my aging AC/Furnace. I had prepared myself for the worst, but was pleasantly surprised that it only required a simple fix. Fast forward to recently-they came to assess the problem within a day, and this time the system (23 years old) needed to be replaced. They gave a fair price, told me exactly what they would be doing, and were able to come to install it within a couple of days. They were on time, professional and the system is working fantastically. It is clear to me they are honest and straightforward. I absolutely recommend them.

  • Review 6 (2024-12-12 - Rating: 5)

    I love Advantage Heating! They have always been helpful, timely, and competent in completing repairs or troubleshooting. Each technician has been helpful, friendly and knowledgeable. They are always my go to company for heating and air conditioning.

  • Review 7 (2024-10-31 - Rating: 5)

    Our Tech Chris did an excellent job as usual. We have an older furnace and he is familiar with the equipment. We love our service plan with Advantage and they take really good care of us.

  • Review 8 (2023-05-11 - Rating: 5)

    Fantastic crew, from no pressure sales (Zach), to awesome installers(Ryan and Nick) and duct cleaners! All were a pleasure to have in my home during services. Great products and awesome service! Service and quotes were FAR BETTER than the competition.

  • Review 9 (2024-10-10 - Rating: 5)

    Their staff is very professional, prompt, and I had my ducts cleaned and my air conditioner serviced in the same day! They did an outstanding job, I highly recommend for anybody needing any type of service done. Check with Advantage first!

  • Review 10 (2024-10-31 - Rating: 5)

    Technician was nice and friendly. He took the time to throughly deal with our heating issue, checking all angles and places. He even was friendly to our dogs… a bonus! Thank you!

  • Review 11 (2024-12-13 - Rating: 5)

    Thomas came and did a duct cleaning for my house. He did a fantastic job, was extremely professional and was a pleasure to be around. 10/10 would hire again and I plan on using this company for all of my heating and cooling needs in the future specifically because of Thomas.

  • Review 12 (2024-12-06 - Rating: 5)

    Furnace had been out 3 weeks, was misdiagnosed on initial visit with wrong part needed. Tatum from Advantage came back out and fixed the problem of water in the pipe, furnace is working again. He was professional, personable, and worked on it until it was properly diagnosed and fixed. Give him a raise!

  • Review 13 (2024-08-08 - Rating: 5)

    Advantage Heating & Air Conditioning just installed a new heat pump system in our home and we could not be happier! From quote to completion, the entire process took less than two weeks and the installation took just two days. The team of Derrick, Thomas, Ryan, Eduardo, and Virgil were knowledgeable, efficient, and courteous. Highly recommended!

  • Review 14 (2024-12-18 - Rating: 5)

    Extremely helpful, Thomas is extremely knowledgeable, and directed us on the correct path on how we should take care of our heating system. Would hands-down recommend him to any of my friends.

  • Review 15 (2024-12-12 - Rating: 5)

    Highly recommended company!! I’ve had Jacob their technician come out twice! Super knowledgeable and just an overall nice guy! Thank you Advantage Heating and of course Jacob!!

  • Review 16 (2024-11-28 - Rating: 5)

    Gabe was very helpful and did an excellent job of taking care of our heating needs. Advantage Heating has done a great job of customer service and solving our issues.

  • Review 17 (2020-07-17 - Rating: 5)

    Needed to replace our failing AC. We decided since the furnace was the same age, just do it too. Lyle came over to give us a bid. He didnt know we already had 2 other bids. Advantage had the best prices and packages! Our new units were in within a week. Mitch and Kevin were our installers. Great guys and they did great work!! They were here by 8am and out by 3pm. They walked us through all information about our new units, took time to teach me the new thermostat and cleaned up like they were never here. Were very happy with our experience with Advantage! We would highly recommend them.

  • Review 18 (2022-07-13 - Rating: 5)

    Great service from start to finish. My first phone call was easy and they had an appointment for an estimate to replace my whole heating and cooling system as well as a technician to come separately to see if it was serviceable. Both employees were on time, knowledgeable and helpful. Particularly the service technician offered good explanation and options to keep my system working until it can be replaced. Thank you for being quick and thorough 👩🏼‍🔧 everything is working great after a few replacement parts!

  • Review 19 (2024-09-05 - Rating: 5)

    Won a drawing for discounted service (at golf tournament) and used it for duct cleaning! Called and scheduled an appointment with ease. Tom came out to do the service and did an awesome job. Thanks for great service!

  • Review 20 (2024-07-17 - Rating: 5)

    Wow what a breath of fresh air! Big thanks to Josh for coming out and not only taking care of us, but also taking the time to be informative and make sure we knew exactly what was going on with our unit. Good to know there are still employees out there who not only deliver good quality but also great service. That you Josh and thank you advantage heating and cooling.

  • Review 21 (2024-08-10 - Rating: 4)

    We purchased a complete heat pump package for approx. 17,000.00 with a generous discount of 4,000.00 from Advantage. The manufactured system sold to us is made by DAIKIN. We have maintained the unit’s servicing that is part of the package in order to maintain the manufactured warranty. We were unhappy with the thermostat performance after a period of time experimenting with it. We couldn’t justify its efficiency as it really wasn’t a practical thermostat for our use. Advantage was more than understanding and installed a thermostat more to our ability to use its functionality. The system was installed less than 2 1/2 years ago. We were scheduled in about 3 weeks for our last package service maintenance when our unit the outside heat pump unit stopped working and threw the breaker switch on our home electrical panel. We called service dept at Advantage and they were booked out beyond our regular servicing. Then the tech said we had the VIP package and they were here within 6 days. It is August, 2024 and some of the temperatures have been record highs. Advantage tech discovered a multitude of electrical panel malfunctions that have literally burned up a multiple of circuit boards and destroying the 2 safety trips so that it protects our house breaker panel from tripping. We are now awaiting for the Daiken manufacturing company to bless this burned up unit that’s under a 12 year warranty. 3 days has gone by and we have actually had to reach out to Advantage as they were not keeping us abreast of at least explaining they haven’t heard back from the manufacturing company. In the meantime with temperatures of 90 plus weather and living in a brick home (albeit is a great insulator against heat )but eventually becomes an incubator of heat if the evenings don’t cool down enough to store the cooler night air. We are now considered elderly and we have pets. Either the weather or the manufacturer is going to break us soon. I feel Advantage hasn’t tried very diligently to get the manufacturer to make a decision on a unit that is under a 12 year warranty. I feel as if Advantage isn’t going to bat for the customer/consumer of a warranted product that they stand behind. The choice is to rebuild many parts of the compressor or replace with a new unit. I’m thinking this is the new unit there should be no question or hesitation in replacing it. Either way we still have no air conditioning and by the end of today will be 8 days. I figure we will have to wait for parts to arrive in who knows how many days, or do they have a new replacement unit sitting in a warehouse that could be installed while waiting for manufacturers warranty blessing? Advantage needs to take care of the customer first and deal with the outcome of the manufacturer on their own. At $17,000.00 on an extensively damaged 2 1/2 year old unit, I have to question what bill of goods did we really receive? Did we initially get someone else’s rebuilt model? Who knows? But bottom line is; we still have no air conditioning, and I don’t feel anything but more hot air coming from Advantage by the end of today. I hope they prove me wrong, if so I will return and edit this review.August 9th,2024 UPDATE: Zack called us this morning and confirmed a service tech was returning to our residence with a new replacement heat pump/compressor. We are up and running with air conditioning again. Thank you so much in full filling the agreed warranty . Not sure why the previous model became defective, but it’s nice to have cool air circulating throughout the house. A big thank you to the techs that worked during the heat of the day, so that we could survive the hottest month of the year. I am impressed that there was not a delay in waiting for replacement parts and that the entire unit was replaced with a brand new model that was in stock at their warehouse. Restored faith in customer service . Thanks again!

  • Review 22 (2024-12-13 - Rating: 5)

    Through, great explaining the process, the why’s, and what do do in case of froze pipes to keep the furnace running on an emergency. A plan through your company was offered for biannually system check; and the importance of inspections. Thank you Isaiah

  • Review 23 (2024-12-20 - Rating: 5)

    Thomas from AHC came out to inspect my ductwork under the house due to a rattling noise, showed me video of the ductwork secure and pristine so that wasn’t the cause of the rattling noise. After more investigating it was discovered to be a loose blower motor shaking the gas line which he was able secure and after further testing resolved the bugaboo meaning no need for a technician and additional cost. Thomas was respectful, and professional and did a great job.

  • Review 24 (2024-05-25 - Rating: 5)

    We dont do reviews. But our experience with Advantage has been exceptional so we want to share that. We signed up for regular inspections. On the last one, we inquired about duct cleaning and we scheduled it. Dakota arrived, began preparing for the work, but stopped and said it wasnt necessary, after he inspected our system. He explained his diagnosis, we agreed, and saved hundreds. Dakota didnt have to choose that path. He couldnt just proceeded. His integrity reflects Advantage policy for extraordinary customer service. We are very happy clients!

  • Review 25 (2024-12-05 - Rating: 5)

    Isack was terrific! Courteous, friendly & knowledgable. I explained a problem with the furnace cycling on & off & was concerned that it was the thermostat. He found a piece of cardboard left in the furnace from the duct cleaning & solved the issue!! Thank you Isack!!

  • Review 26 (2024-11-01 - Rating: 5)

    Awesome company. Best customer service and excellent HVAC system. My electric bills have gone down with Daikin.

  • Review 27 (2024-10-31 - Rating: 5)

    Highly recommend Advantage! All the technicians and sales individuals we have met are extremely nice and very knowledgeable.

  • Review 28 (2021-10-02 - Rating: 5)

    Alex and Isiah did a great job removing our old gas furnace and installing the new gas furnace and AC. No more installing/removing window AC every year and being confined to only one room to be cool.We worked with Chris Crosby in sales on the options on what we wanted and needed. The communication was great throughout the process.

  • Review 29 (2024-10-10 - Rating: 5)

    Dan and his team are the absolute best around when it comes to heating and air conditioning, not only are they incredibly knowledgeable and professional, but they’re also a great group of people who are great to talk with.

  • Review 30 (2024-12-09 - Rating: 5)

    Technician was friendly, knowledgeable, and efficient. One of the main reasons for having Advantage do maintenance on my furnace and air conditioner.

  • Review 31 (2024-03-21 - Rating: 5)

    So this was the second company I called regarding an issue with our furnace. The gentleman that answered the phone, Zeke, was very helpful. He listened to my concerns, properly addressed them, and just seemed to be quite a nice guy. He helped me feel confident in the person he was sending and I basically smiled throughout our conversation. So I agreed to their pricing and had them come over. They sent a very helpful gentleman named Angel. He was very respectful in my home and properly explained what we were looking at regarding repairs. I am happy to have had them come by regarding this issue, I will definitely return if needed (of course we would all hope we dont need it too often).

  • Review 32 (2021-09-27 - Rating: 5)

    In this day and age getting good service is a rare luxury. Todays visit from the two young gentleman of Advantage Heating and Air Conditioning - who came out to clean our vents was amazing. They were 10 min early, were covid compliant, clean, professional, well spoken, worked efficiently, respectful and the finished result was exactly what I hoped for. They even hand cleaned my vent registers with wipes!

  • Review 33 (2024-12-31 - Rating: 5)

    Very quick, great job Tim and Eduardo!

  • Review 34 (2024-12-12 - Rating: 5)

    The service tech was very friendly and professional. He was efficient and timely in his duties.

  • Review 35 (2024-12-30 - Rating: 5)

    Very professional and friendly. Did a great job and answered all my questions that I had.

  • Review 36 (2024-12-31 - Rating: 5)

    Thomas was friendly, explained details thoroughly so I could understand the issue and solution.

  • Review 37 (2020-08-18 - Rating: 5)

    I had a new heat pump put in today by Advantage Heating LLC. There were some complications with the system setup and so it ended up taking longer than usual to get the system installed. I was impressed with the technicians (Tim L. and Jose G.) as they did not give up easily but worked extremely hard with long hours to make sure the system was installed properly and functioning at its best. I would recommend Advantage Heating to anyone looking to get their heating or cooling system worked on. Big “Thank You” to Tim and Jose.

  • Review 38 (2024-12-19 - Rating: 5)

    Matt called ahead of time to let me know he was coming. Once he got here he was very polite and took a moment to visit with me. He did his job well and answered my questions. I always enjoy it when Matt comes!

  • Review 39 (2024-12-06 - Rating: 5)

    My technician, Jacob, did a fantastic job!! Not only did he clean and maintain my system, he explained EVERYTHING he was doing. His knowledge is indispensable and answered all of my questions.I also needed a new HVAC system, and Angel made me feel at ease!! No pressure but extremely personable! He answered and explained every detail of my options, the replacement, and what it will entail. He also helped me finance the HVAC. If you need a new system, please call him. I promise you wont regret it!I HIGHLY recommend Advantage!!

  • Review 40 (2024-04-22 - Rating: 5)

    Do you have an oil furnace? Did you know it’s difficult to find someone that understands how to property service them? They are like antique cars 🚗 ☺️ As a Licensed Realtor and homeowner, I highly recommend Josh @ Advantage Plumbing. He’s knowledgeable, professional and timely.

  • Review 41 (2022-02-14 - Rating: 5)

    Incredible service! Advantage went above and beyond my expectations with their HVAC system cleaning and Dryer vent cleaning. The house I just moved into had terrible oder coming from the vents. Advantage took care of it and now the quality of the air in my house is fresh.

  • Review 42 (2024-10-02 - Rating: 5)

    Advantage Heating is an amazing company. They are very professional, always there when you need them. They do awesome work and always make sure my heat pump is up and running optimally. I would highly recommend them.

  • Review 43 (2023-12-12 - Rating: 5)

    Advantage Heating installed my heatpump a year ago. They were friendly and efficient then. All my interactions with this company since then have been excellent. They call me to schedule regular maintenance, they are prompt, and they answer my questions completely. I would definitely recommend Advantage Heating!!

  • Review 44 (2023-11-04 - Rating: 5)

    I appreciated Johnathan as our Advantage Heating tech. He was considerate with wearing booties in our home. He was friendly and positive in his attitude while he working on our unit and spoke with us about what he was doing. He was patient in explaining things to us with our furnace and thermostat controls. It was a pleasure to have him at and in our home.

  • Review 45 (2024-07-05 - Rating: 5)

    Amazing service. Dustin was fantastic! Friendly, knowledgeable, professional + he gave me some AC unit care tips.

  • Review 46 (2022-03-08 - Rating: 5)

    I’m certain there are other HVAC companies doing quality work in the Salem metro area, but you cannot go wrong with Advantage. You simply won’t find a better outfit. Every step was convenient and clearly communicated from sales to customer service to install (and maintenance). I just purchased a brand new HVAC system and could not be more pleased. A top of the line Daikin unit with smart thermostat for a more than fair price. FromLyle who presented an offer too good to refuse, to Melanie in customer service, Alex and Nicholas who installed the furnace, Daniel H., Matt P., and Christian who installed the AC, to Juan and Dakota who cleaned the ducting, Advantage simply takes care of you. Period.

  • Review 47 (2020-08-17 - Rating: 5)

    Very professional, polite, and easy to deal with. Everything - the work, the operation, etc - was explained clearly, the work was performed in a clean and organized manner, and the workmanship is exceptional. Well done and thank you.

  • Review 48 (2024-01-26 - Rating: 5)

    Knowledgeable technician who fixed my furnace issues and sat down to explain to me in detail what he did and recommendations for further maintenance. Polite, prompt and professional and fixed my issue! Will definitely call them back when I am ready to replace it.

  • Review 49 (2023-07-09 - Rating: 4)

    The technician was great and found the problem right off. I had a blown capacitor which he replaced for $250. I looked into it afterwards and found the capacitor for about $20 so I was shocked at the markup. I was already paying $100 service call and the replacement took about 10 minutes at most. Great service I just wasnt happy about the price for the capacitor. I expect some markup but not 10 times the price. I even made a comment that the capacitors are expensive and the technician just said yes they are which appears to not really be true. I would have no problem recommending this company just do your research first. Thanks I was also surprised at their quick response during the heat wave. I was scheduled 2 days out from my call which I thought was great considering this time of year. Great job

  • Review 50 (2023-07-11 - Rating: 5)

    These people are fantastic. They came out quickly & diagnosed the problem. Derrick came the next day to give me an estimate for a complete new system. I thought it was a bit pricey, so I said I would get bids. The next day he called me & said he & his boss had come up with a way to help me, as a senior citizen. They wound up saving me thousands of $$$$. THANK YOU, ADVANTAGE FOR THE AWESOME CUSTOMER SERVICE!

  • Review 51 (2023-05-26 - Rating: 5)

    The employees were very professional and great at what they do. Steve was very thorough on what we needed to get. Jefferson was awesome to work with on the install! He explained everything to us and made sure we were satisfied when job was complete.

  • Review 52 (2023-03-15 - Rating: 5)

    They installed our furnace and AC a year ago. Always great service every since then.Our service was completed today and John was great! Called and let me know his arrival time and made sure that time frame was still ok.There was great communication about some things that came up, and what that would look like going forward. We appreciate how thorough he was.

  • Review 53 (2024-11-04 - Rating: 5)

    Great, affordable, and professional service! friendly staff always willing to help and answer any questions.

  • Review 54 (2023-10-05 - Rating: 5)

    The tech was very friendly, and he did a great job cleaning up our gas heater. There were some items showing wear, and he explained their use and the cost for repair in an easy to understand way. He replaced the filters and the heater is running like a champ. Thank you.

  • Review 55 (2020-12-21 - Rating: 5)

    Tech was able to come earlier, ended up getting routine service for Heater and AC, AC will be done in the Spring. Came across minor issues, gave status of various key parts, very thorough. Will continue to use on a regular basis.

  • Review 56 (2023-09-06 - Rating: 5)

    Advantage has been a great company to work with. They did an amazing job installing our new furnace and AC. They have been great about following up and the staff have all been super friendly and very helpful/knowledgeable.

  • Review 57 (2023-07-21 - Rating: 5)

    Kudos to Jacob who did a diagnostic on a not so typical problem with our natural gas furnace today. He was professional, knowledgeable, innovative in his problem solving efforts, and extremely customer friendly! Great first impression of Advantage! Thank you Jacob!

  • Review 58 (2023-12-02 - Rating: 5)

    I can honestly say I was having a horrible experience dealing with a messed up furnace until I called Advantage. They sent a tech out to try and troubleshoot my issue right away who figured out my issue. Our blower motor went out, but our tech helped us source one and get it ordered (mind you weve been without a furnace for almost a month now luckily we have space heaters, we called multiple other companies who couldnt tell us what was wrong) fast forward a week I get a call our part has arrived and our tech would be out later to install it. We are so excited to have a working furnace especially with a 5 month old in the house. A few hours later I get a call from our tech saying its the wrong one and it would be an additional $600 and 4 weeks until the right part gets here. I begin to scramble but so does Advantage to help come up with a solution. We settle upon replacing the unit completely (20 year old unit) Between the owner, installers, Salesman and service tech they really went above and beyond to help my family and I have a working HVAC system and a warm home. If you are looking for a stand-up company who stand behind their word and does great work use Advantage.

  • Review 59 (2023-06-07 - Rating: 5)

    This is the best HVAC company Ive ever dealt with in over 40 years of owning a home. I really wish I had had them install the system. Their technicians are knowledgeable efficient and very cost-effective. The office staff is courteous and will do everything they can to get your system up and running if theres a problem. I feel blessed to have found this company.

  • Review 60 (2023-08-07 - Rating: 5)

    Advantage Heating & Air Conditioning installed my gas heater in 2017 and has been maintaining the system ever since. Their technicians are respectful and knowledgeable. They are responsive in resolving issues with the heater since it was originally installed. I highly recommend this company.

  • Review 61 (2022-07-26 - Rating: 5)

    Nick and Jake installed a new furnace for us, and they were fantastic! They were professional, informative, and thorough. The two of them further cemented my confidence in Advantage H&C. I have yet to experience a negative interaction with this company and I dont anticipate I will. Wonderful experience all around.

  • Review 62 (2023-08-15 - Rating: 5)

    We had them clean our ducts and install a heat pump last year, and provide normal maintenance visits this year. Theyve been unfailingly friendly, patient, and helpful in everything. We would absolutely use them again!

  • Review 63 (2022-06-20 - Rating: 5)

    I am a member of the Advantage VIP program and it brings with it a peace of mind that is worth so much more than money. Knowing my system is always running at its best because I have Advantage looking out for me gives me the ability to simply enjoy my home comfortably rather than worrying about it. Warmth in the winter and cool in the summer are things Im able to let Advantage handle for me.I appreciate the value they place on training and supporting their technicians. I know that every tech cannot know everything and it is very good to know that if the technician has a question he can call his supervisor and its a teaching moment that we all benefit from.I also have 6 overly friendly and talkative Huskies and the technicians who come out are so friendly and patient with them, as well as carefully closing all doors behind them as they work so there are no escapes!Overall the value for the investment is incredible and Im so glad to have them caring for such an important part of my home.

  • Review 64 (2024-12-18 - Rating: 5)

    Thomas was excellent. Vents and system all clean. Fast and efficient. Very personable too.Would highly recommend his services.

  • Review 65 (2023-03-10 - Rating: 5)

    Jacob and Chris did an outstanding job. Quick diagnosis and repair. Had to wait a bit for part. Not their fault.All in all a really good experience with Advantage. Great communication throughout the process. Made sure we understood and had no questions. Good Company to work with.

  • Review 66 (2024-10-31 - Rating: 5)

    Advantage Heating is a great company. I love the job they do.

  • Review 67 (2020-12-03 - Rating: 5)

    We cannot say enough positive about Advantage. They are responsive and do excellent work, and everyone with whom we have dealt has been pleasant and professional. We first started using them when our furnace malfunctioned on a weekend a number of years ago, and at that time they responded very quickly and solved the problem. Based on that experience, we called them when we needed to replace our old heating/AC system. Once again they were great to work with, and we are delighted with the system they installed, as well as the way in which they completed the job. We recommend them highly.

  • Review 68 (2023-01-06 - Rating: 5)

    We were out of heat right after Thanksgiving and on the busy holiday weekend...Angel came right out and was able to replace the part and get us up and running right away! A few weeks later another part went out and Josh was able to come over and he too was able to right away get us up and running with the parts available on their trucks. Both guys were so polite and wonderful to work with. My dog also loved them so it was comfortable to have both of them in my home helping us out! Thanks for the work you all do, its much appreciated!

  • Review 69 (2023-05-18 - Rating: 5)

    Dakota arrived on time after calling to let us know he was on his way. When he arrived he went right to work. He was very polite and personable. When he completed his service he reviewed what he had done and the results of his checks. We were completely with the work he did and he would be welcome back on any future calls for assistance.John Oakey

  • Review 70 (2022-04-18 - Rating: 5)

    So happy with Advantage. When we first got the quote for the work we were a little nervous about the cost. I did a fair amount of research and they seemed like the most qualified to install ductless mini splits in our home. Only a few days later they were in our house getting them installed. They were fast and professional and installed them so that the two units can heat and cool the entire house. The units work amazingly I would highly recommend Advantage!

  • Review 71 (2020-07-17 - Rating: 5)

    Over the past year, I have had 5 contractors out to bid on a new HVAC system for my 24 year-old house. The sales person at Advantage (Ryan M) by far was the most informative, and able to answer all of my questions. He answered questions in laymans terms that I understood (mostly), and I never felt like he was pushing me to buy. He had incredible follow-up and the warranty Advantage offers on their maintenance plan is second to none - 20 years!Tim L and Jose G did my installation and like Ryan, were professional, courteous, on-time and well-trained. Tim answered any question I had and both did a great job on the installation!Would highly recommend Advantage to anyone!

  • Review 72 (2021-11-17 - Rating: 5)

    I had Derrick, Isaiah and Juan over at my house this morning for ducts cleaning service. After an inspection they determined the ducts are clean and no service needed at this time. I really appreciate their honesty. They provided great tips for maintenance and we decided to perform this service later. The technicians were very professional, helpful and followed Covid-19 safety protocol. I highly recommend Advantage heating. It was easy to schedule an appointment followed by a great communication.

  • Review 73 (2019-10-29 - Rating: 5)

    Advantage Heating & Air Conditioning has serviced my households heating and air conditioning systems for seven years. All work has been done at a consistently reasonable cost. Although, as with most businesses, folks have come and gone, Advantage has always made sure I received the best customer treatment. All their technicians have done excellent work, and Ive never felt the need to complain, just compliment. Bobby, answering my latest call, is a case in point for top care. He quickly diagnosed why my fireplace pilot light had gone out, and retrieved and installed a new part in under two hours. Just like all their techs, Bobby was helpful, efficient, and polite. When it comes to the office staff, I give the same kudos to everyone there. To sum up, Im grateful to everyone at Advantage and thank them all for years of wonderful service. I recommend the company highly.

  • Review 74 (2022-12-14 - Rating: 5)

    Our experiences with Advantage have been awesome! Everyone is very friendly and knowledgeable, and they are great communicators. They installed central air for us and just came for an annual inspection of our heat/AC. Would highly recommend!

  • Review 75 (2020-11-25 - Rating: 5)

    From the phone call to the install, these guys were awesome and would recommend again. We already have their service plan and they always do a great job. Daniel and Jesus were the techs involved in the install of a new AC, furnace and water heater in our 1950s home. Both days they were timely and professional. They did a great and clean job. They did a great job explaining the new units and felt comfortable with them in the home.

  • Review 76 (2023-10-18 - Rating: 5)

    Jacob did a nice job of quickly determining the issue with our furnace and explaining our options. He was able to replace parts in a timely manner and restore functionality to our heating system. Thanks again.

  • Review 77 (2020-12-04 - Rating: 5)

    After calling another company, getting an answering service and no call back until the next day, I called Advantage. I got a live person and an appointment scheduled within 2 days (this during a cold spell). Zack was our repair guy, who called ahead, was professional, super down to earth and answered the many questions I had. Our heater synchronizer had failed. He had the part and had it installed within about 40 min. Very positive experience with this company and Zack. I cant compare their prices since I dont have much experience there, but I was not shocked. Seemed reasonable. I would, without hesitation, call them again and would recommend them to friends.

  • Review 78 (2020-07-01 - Rating: 5)

    Great experience with Advantage Heating & Air Conditioning all around! From scheduling an estimate, getting the estimate, and finally the instillation. All of it was definitely five stars. Very happy with everything. We had a few different companies come out to do an estimate and were super impressed with how Advantage really seems to know their stuff and were very professional, quick to respond, and obviously the best choice in service, quality work, and materials. Alex and Nicholas were the best! Great job! Thank you so much

  • Review 79 (2022-01-19 - Rating: 5)

    This company installed our central AC last summer - which went great. Then they (Bill) came to do their complimentary furnace cleaning/check a couple weeks ago that was included only 1st year after AC install, then I scheduled with him for getting our dryer & furnace vents cleaned last week. A crew of 3 guys (Abram, Dakota & Isaiah) came to do the work. They were very professional and thorough. Happy with the price too.

  • Review 80 (2023-08-08 - Rating: 5)

    Luis was fantastic. Took care of the problem immediately. Talked to us about the issue, and told us what he was going to do to fix it. Also gave us some tips on things we can do to help maximize our system. Great service!

  • Review 81 (2023-05-02 - Rating: 5)

    They are very responsive and knowledgeable. They sold us what we needed to replace a 40 plus years old furnace that was beyond repair. I never felt that they were pressuring me to purchase from them. Everyone we worked with was great and very professional.

  • Review 82 (2023-10-07 - Rating: 5)

    As always (Ive been a customer for years), my experience was a 12 out of 10. Jacob brought the same skills, and kind manner that Ive always received. This may sound odd to place in a survey, but, not only was my heating turn on taken care of carefully and rapidly, but when he left my house, it felt like a happier space. Thank you, Jacob, and Advantage.

  • Review 83 (2021-12-03 - Rating: 5)

    I switched to Advantage over a year ago for my service out of a recommendation from a friend and have Been very pleased . The service is thorough , technicians take the time to explain the process , very polite and are very conscious of keeping their work area tidy and cleaned up when done. Customer service is top notch from the moment you make the appt until they are finished.

  • Review 84 (2020-07-27 - Rating: 5)

    Advantage was first class all the way. Just a great experience from start to finish. I’ve worked in construction most of my life and I can recognize quality tradesmen. Daniel and Jesus came out and put in a solid days work. No messing around and I’m telling you the quality and workmanship was beyond my expectation. Super polite and professional.My wife and I feel The deal we got from Advantage was a bargain. Worth every pennyThank you Daniel, Jesus and also Ryan for helping us cool down this summer

  • Review 85 (2024-11-19 - Rating: 5)

    Friendly & respectful technician. Advantage always takes good care of us.

  • Review 86 (2022-09-09 - Rating: 5)

    I researched installation of ductless systems and got 3 local estimates form contractors. Advantage beat the other two by a considerable amount of money and more importantly they listened to what I was wanting. A competitor kept trying to steer me to another product - ultimately admitting he could not provide the model I wanted.Advantage was very quick at providing estimate & scheduling my installation within a short time and they communicated with me on arrival times etc.The installers, Ryan & John were both friendly and worked through hot - pretty cramped conditions. I was amazed at the lack of mess they left after working. Normally after service contractors, I find all sorts of nuts & bolts and odd ball stuff to pick up - Not a thing left to clean up except the expected dust residue. Both of them were responsive to my questions and I did not feel in any manner that they did not take customer service seriously.I cant imagine calling another similar service provider as long as I am in their service area.

  • Review 87 (2022-09-30 - Rating: 5)

    Alex and Tom were knowledgeable and efficient as well as friendly and polite when they replaced our HVAC system. I was completely satisfied with the installation and their plan to provide follow up service to keep my system working at its best. I highly recommend Advantage Heating and Air Conditioning.

  • Review 88 (2021-11-02 - Rating: 5)

    We were 1st time customers. I found Advantage after doing some online research and reading reviews. We were having some occasional problems with our heater not kicking on. Our HVAC system is 25 years old and has served us well. When I called to schedule an appointment, the lady who took the call was very professional, friendly, and helpful. When Dustin came out, he was on time and went right to work. He did a complete test of our system and and was able to diagnose our issue and gave us a number of recommendations. Because of the age of the system, we will likely choose the most expensive solution, replacing the system. Because Advantage appears to have a culture strong customer service and long term relationships, we will likely look to Advantage for our new system. We had a great experience.

  • Review 89 (2023-12-04 - Rating: 5)

    Isaiah was excellent. He was knowledgeable and patient. He explained everything so well and answered all of my questions. He made me feel comfortable with choosing Advantage for such an important choice for our home.

  • Review 90 (2023-03-16 - Rating: 5)

    We had Alex and Jose show up at 8am to put in heating and air conditioner plus water heater. They were both professional and courteous and knowledgeable of their work.I ask a lot of questions and respond to my needs.they done excellent job of cleaning up everything. Would highly recommend them to anyone and would have them back for any needs I might have.

  • Review 91 (2020-07-27 - Rating: 5)

    Advantage has amazing customer service, my experience scheduling the service was GREAT. Kudos to the gal who scheduled me on the phone! The technician was very friendly and professional and arrived right on time which I really appreciated. Highly recommend! - I had an AC/Furnace tune up and pricing was most affordable compared to the other 5 companies I called.

  • Review 92 (2021-01-08 - Rating: 5)

    I had another company install a new heat pump, it never worked properly and could not get them to come back to finish the job. Called Advantage yesterday and they were here the next day, Bill was great, polite, knowledgeable, efficient and explained to me how the heat pump worked, the other company told me nothing. I would recommend Advantage to anyone, rates are good and they have a yearly maintenance plan that would fit any budget. Heat pump is working great.

  • Review 93 (2022-12-22 - Rating: 5)

    Every step of dealing with Advantage was very professional.The two men who installed our new furnace did a quality job. And they did it quickly. Would recommend Advantage to everyone needing heating or air conditioning done.

  • Review 94 (2023-08-10 - Rating: 5)

    Juan Torres was very professional and personable. He walked me through everything he was doing as he performed preventive maintenance on our system. I really appreciate the excellent way that Juan communicated with me. Hes a great tech and very friendly and approachable. the service he displayed is why we feel like family at Advantage Heating and Air Conditioning. Thank you, Juan for your excellent service.

  • Review 95 (2021-12-14 - Rating: 5)

    A big shout out to Bill who came out to service our furnace. The previous year we had a furnace that was replaced after heat exchanger cracked and had some significant health issues following low level long term gas/carbon monoxide exposures. I had not yet used the new furnace (installed by different company) as I was feeling too paranoid. We called advantage heating to have someone come out to review everything in detail and run tests so I could feel safe and comfortable using the new gas furnace. Bill was so patient and kind and really helped me understand the system and feel safe with it. I felt so fortunate to have him there. He did catch one issue as well and I am so glad he did! I highly recommend Bill -very professional and thorough and it’s always been a great experience to use Advantage Heat. Very caring company. You all are my top pick!

  • Review 96 (2021-09-18 - Rating: 5)

    Very impressed with Advantage Heating. They were able to schedule my estimate & install appointments very quickly and Steve was great in helping me understand different package options. My install team, Daniel & Christian were professional, efficient and very thorough in addressing my questions and setting up my Smart system. Highly recommend Advantage Heating!

  • Review 97 (2021-06-09 - Rating: 5)

    Mark helped us on our twice annual maintenance. Very professional and worked to keep costs down on unnecessary services. Love that any extra service not included in the maintenance plan is at an extra 20% off parts and labor because I already pay for the annual maintenance plan. I’m getting my ducts and dryer vents cleaned and they were so quick to both call for scheduling (while Mark was still here) and got me on the schedule two days from now. They also offer a reusable custom filter option so I don’t have to keep throwing out the dirty ones which is great for the environment. This company employs great staff and supports great customer service.

  • Review 98 (2020-06-27 - Rating: 5)

    Advantage has always been responsive and helpful. Our first interaction with them was through a heating emergency call. Chris was able to identify the issue and get the heat back on quickly. He also is a wonderful, kind, professional, accommodating, and excellent technician. Advantage is lucky to have him as a team member! We have since started our VIP membership and will continue to renew for years to come. Thank You Advantage.

  • Review 99 (2023-03-30 - Rating: 5)

    The heating system is using a lot of power and often resetting, erasing the schedule of target temperatures. Josh did a diagnostic visit. He thoroughly checked the thermostat, heat pump, and air handler. After 45 minutes he clearly explained what he had found. He listens well, and is courteous and professional. He made sure that I understood what he knew fromd the data versus what he guessed was likely in terms of causes. He also provided background information. The problem is complicated, involving data logs of power glitches and an obsolete thermostat without a manufacturer replacement. He helped me devise a rational plan for solving the problem. I will certainly continue to use Advantage H&AC since they hire and keep such conscientious, quality employees.

  • Review 100 (2021-08-07 - Rating: 5)

    I called Advantage on a Saturday morning at about 8:30am because our ductless heat pumps outdoor unit fan locked up the night before. This was a unit that was installed by another company and I was not previously a customer of Advantage. I was worried that I wouldnt be able to be seen since it was after hours, but Advantage took care of me right away! They had an on-call service person come out to take a look and he got us squared away in hardly any time at all. I am so impressed with the extremely caring, efficient, and informative service that we received! Zach went above and beyond to make sure that we would be safely cooled in the upcoming heat wave and we are absolutely beyond grateful.Advantage earned a new customer today. We will certainly be back for all of our heating and cooling needs in the future. 10/10 would absolutely recommend!

  • Review 101 (2019-05-30 - Rating: 5)

    Advantage has been a great company to work with since the start. They are quick to reply, always on time and helpful. We signed up for the VIP membership for our yearly maintenance and had the pleasure of meeting their tech, Bobby. He reflected the great things we already knew about Advantage and cemented out faith in them with his helpfulness and suggestions while he was there. Such a great team!!

  • Review 102 (2023-03-27 - Rating: 5)

    Luis has come out twice, once to fix the AC and once to check on the heater. Hes very professional, got the AC fixed, and he didnt unnecessarily upsell us on the heater thats working fine, which I really respect. Ill certainly be calling Advantage again when I have any heating/cooling needs!

  • Review 103 (2021-07-15 - Rating: 5)

    My AC unit had died during one of the worst heat waves in a decade, which was obviously not ideal. We were trying to work with our home warranty company who had specific requirements for using an out of network contractor to replace our unit. Advantage was amazing from the minute someone picked up the phone and scheduled my replacement/estimate. The staff who picked up the phone were very helpful every time I called (I ended up having to call them a lot to ask for extra information for the warranty company) and was even able to help my schedule a last minute diagnostic. The estimators and installers were always on time, very professional and helpful. Our AC has been replaced and it works great. The amount of communication they have is outstanding and they were super helpful when it came to providing the home warranty company everything that they needed. I cant recommend them enough. Will definitely use them again in the future if the need arises.

  • Review 104 (2020-06-16 - Rating: 5)

    Weve had a service package through Advantage for the last 3 years and its 100% worth it. Havent had any issues with the unit in all this time so we only see them twice a year for the routine checks, but they are always on time and efficient for those.The tech we got out today was Chris and he was excellent but all the techs weve had so far have been great! Highly recommend them if you are looking for a recurring maintenance service.

  • Review 105 (2024-11-11 - Rating: 5)

    Josh was great. Explained details of what he did. Showed me pics of an item that may be a future concern. Left the area clean. Very friendly and knowledgeable. I would definitely recommend Advantage Heating & Air Conditioning.

  • Review 106 (2021-09-15 - Rating: 5)

    Ive been incredibly impressed with every contact Ive had with Advantage Heating and Air Conditioning. I just had a fantastic install experience with Jose and Isiah. They were both knowledgeable, efficient, professional, and friendly. It was evident right from the start that they cared about their work and about me as a customer. Thank you, Jose and Isiah! And, thank you to Advantage Heating and Air Conditioning.

  • Review 107 (2023-05-15 - Rating: 5)

    It is great to have annual checkups on my heating and cooling systems. It gives me peace of mind that everything is working correctly and is not going to break down suddenly. The service techs have always been prompt, polite, and professional.

  • Review 108 (2020-09-01 - Rating: 5)

    Robert arrived right on time and quickly diagnosed the problem. He completed the necessary repairs in a timely manner and explained what he did and why he did it. With the weather predicted to be in the mid to upper 90s next week I was thrilled and grateful that he was able to complete the repairs. Robert was polite and extremely professional. He went above and beyond to make sure we received the very best service. He took time to answer all questions. I am very happy to leave this positive feedback on Roberts behalf. Hes the best and I would recommend him to everyone.Thank you Robert.

  • Review 109 (2021-06-25 - Rating: 5)

    I called at the the HOTTEST time of the year. I needed to get my maintenance scheduled. We are experiencing 114 temperatures. Amy was incredible! She assured me we would get our service and we are scheduled! She was friendly and professional. It was the best customer service in a long time! It was nice to share a giggle! Thank you for making my day!

  • Review 110 (2022-10-11 - Rating: 5)

    David Rose arrived to perform my bi-annual maintenance on my 2 year old heat pump. He arrived on time and did a fantastic job. He explained what he was going to do and why. He is very knowledgeable and thorough. He asked my if I had any questions at all about the system. He is by far one of the best service professionals I have ever had in my home. What a great ambassador for your company. Thanks!Jim G.10/11/22

  • Review 111 (2018-11-30 - Rating: 5)

    We would highly recommend Advantage Heating & Air Conditioning! First they rescued us when our AC went out during 100 degree weather this past summer. Our furnace and AC were over 20 years old and in need of replacement but they got us up and running. They also explained our future options and we decided to replace the HVAC system. We gathered several estimates. Not only was Advantage competitive with the quality and pricing, they had the best guarantees. Brandon gave us the most clear and complete information of all four companies we called. The experience has been very positive. The Advantage technicians (Tim & Adam) who spent the day installing our new system were fantastic. They not only were very competent, they were the kind of people you want in your home. They went out of their way to make sure everything was working perfectly, our house was just as they found it and all of our questions were answered. We are very happy we chose Advantage to be our forever heating and air conditioning experts.

  • Review 112 (2021-04-12 - Rating: 4)

    I cannot say enough about Bobby with Advantage! After other companies claiming our system was unrepairable and over a year of trying to get a trustworthy assessment he had our furnace up in running in what seemed like just a few short minutes! We felt well informed and had all our questions answered! As first time homeowners its important to us to find professionals we can trust! The price was affordable and it is such a relief to know we do not need to replace our system! I will absolutely be calling them again for all our HVAC needs!

  • Review 113 (2021-01-29 - Rating: 5)

    Jefferson and Kyle installed a new Daikin gas furnace and heat pump in my home. They were very nice, knowledgeable, and seemed to work well as a team. They also wore masks properly then entire time they were inside my home and cleaned up after themselves.Getting a quote was also very easy. Ryan was not pushy at all and answered all the questions I had. The prices are competitive for the quality.

  • Review 114 (2023-09-25 - Rating: 5)

    My technician Josh was on time, professional and explained how my system works. He installed a new thermostat and then patiently taught me how to program it. Hes very good at this job!

  • Review 115 (2021-03-05 - Rating: 5)

    Office staff were great and got us an appointment set up right away. During the appointment, Bobby did a great job quickly diagnose the heating system problem and getting us back up and running same day. Our situation was caused by a utility company mistake and he provided details of what caused the problem so we could working with the utilities claim department. Great service, personable, knowledgable and professional staff.

  • Review 116 (2022-08-14 - Rating: 5)

    Ryan and John did a fabulous job installing a new furnace and AC. They were on time and worked hard (it was 100 degrees that day.) We had a small issue arise and Ryan came back after his long day to help us fix it! I would absolutely recommend this company.

  • Review 117 (2020-04-27 - Rating: 5)

    Today Mike and Mitch came and installed central air AC for us. They were AWESOME!! So kind, knowledgeable, clean and efficient. My Husband asked for a couple changes and they were on it with smiles on their faces. Can’t say enough about them. Our Estimator Brandon was kind, knowledgeable and honest too. He was really great and got things rolling very quickly! So appreciate the new cool air.

  • Review 118 (2022-06-21 - Rating: 5)

    My tech was Jack. He provided 1st class service. I scheduled a spring time A/C tuneup. It had been 2 years since the last visit. Since last year was such a hot blistering summer, i knew the AC should be checked out prior to this summer usage. Jack had a very methodical, thorough, and efficient manner. While being polite and informative he performed the necessary system checks on the furnace inside the garage and outside on the A/C compressor in a minimum of time. He even cleaned inside the electical compartment on the outside compressor and washed and cleaned the outside of the unit as well. Having been a service electrician for over 32 years, I thought I treated my customers pretty well. Jack easily reached that threshold and then some! Thanks for sending him out, I feel like our unit is ready for the summer heat.

  • Review 119 (2021-01-07 - Rating: 5)

    Kevin H. came and serviced our ductless unit. No issues with it, just a maintenance call. Showed up masked and looking professional, and was polite, well-spoken, and communicated the process well. Offered a contract service option, but was not at all pushy. Described a deeper cleaning service that we may want to take advantage of in the next couple years, but again- not pushy. Very informative. Ill for sure call Advantage for our next service, and it would be nice if Kevin H. was our tech again.

  • Review 120 (2022-06-24 - Rating: 4)

    #1 NOTE :This was a new unit that I had some trouble with, the thermostat stopped working. Spent time checking out the units, explained to me what happened, it is now working fine! Good fast service...so far I have been very happy with Advantage. #2 NOTE: 4 stars only because the cooler had problems again...Brandan did some more repair...appears to be working. If stays good, its 5+ Stars!! All persons I have dealt with are very professional, and quick to get service to me. Highly recommend.

  • Review 121 (2023-04-25 - Rating: 5)

    Quickly and professionally fixed my problem. Advised how to obtain greatest value. Made me want to have them back. Hard to find this level of customer service any more! Josh and Jonah were amazing!

  • Review 122 (2021-02-10 - Rating: 5)

    Mark called to let me know that he could arrive early and he was waiting for me when I got home from my office. He has a bright personality in dealing with a home owner and explained how my system worked and made some suggestions for care. Mark did have a hiccup when restarting the system, which he explained to me. I appreciated his honesty, knowledge and expertise.Advantage is a great supporter in our community and a first class business, that and my experience working with Mark compelled me to sign up for their annual service contract. Ray

  • Review 123 (2021-09-16 - Rating: 4)

    Furnace ducts cleaned after many years of just vacuum cleaning around registers. Office staff very professional, personable and eager to provide their service. The techs called 15 minutes before arrival to verify time and place. Once on-site they went to work right away and made sure to keep my wife fully informed of what they observed, actions taken and tips for future. She felt comfortable with them in the house and the quality of their work . I recommend you give them serious consideration for your heating and air conditioning needs. They are very reasonably priced also!

  • Review 124 (2023-04-12 - Rating: 5)

    Advantage Heating & A/C has saved me A LOT of money since my heat pump was installed. Great service, courteous, on time & informative. I have recommended Advantage to so many friends whove mentioned their furnace or A/C systems needed service or replacing.

  • Review 125 (2020-08-13 - Rating: 5)

    I am selling my home and needed a fix to my air conditioning. I needed this to get done fast. I made plenty of calls to companies and they were booked a week out. I called Advantage heating and spoke to Amy. She was very helpful and fit me in the same day! Robert P. showed up to my house a hour early! Robert was very helpful, kind, and professional. He went above and beyond. Thank you so much, Advantage team! I will recommend you to all of my friends and family. A++ service

  • Review 126 (2021-06-15 - Rating: 5)

    Tim L. & Matt P. did a great job installing our new heating & air conditioning system. They were ready to go outside before the scheduled time but waited until they were supposed to. With the whole work-from-home situation they made sure to minimize the impact the all day install would have while I was in meetings. The family has enjoyed both the quiet heating generated and the cooling during 95 degree days, since the system was installed about one month ago. Everything has been great and the AC unit is so quiet that we have no idea that it is running except for the cold air blowing. Excellent work!

  • Review 127 (2021-03-13 - Rating: 5)

    Steve started the process with a bid to replace an aging HVAC system. He was easy to work with, patient, and knowledgeable. Only two days after signing for the work to be done, Mitch and Jesus came out to do the installation. They were great people, on time, had what they needed and knew what we wanted. Mitch kept us informed along the way. We were comfortable enough to leave the house open to them and left for a few hours. The install went great, the work was done one hour earlier than expected. I recommend Mitch and Jesus to anyone as well as the Advantage team Thank you very much. Tom and Barb. PS: Even showed us how to use the new thermostat!

  • Review 128 (2022-02-14 - Rating: 5)

    They really went above and beyond and did an incredible job cleaning our ducts and vents. Our vents were so dirty in the house we just bought and they did a very thorough job of cleaning, were very polite and well spoken, knowledgeable, explained what they were doing while doing it, and even showing us how to replace the filters, told us about things to watch for, etc. Our house smells and feels so much healthier now. Excellent service!

  • Review 129 (2021-05-20 - Rating: 5)

    The technician was very prompt and competent in performing the scheduled cleaning of both inside and outside units. He also offered a new filtering system, the iWave-R, explaining the advantages and his own personal testimonial of how effective the air cleaner has been in his home. We had him install the unit right then rather thanhaving to schedule installation at another time.Additionally, he took the time to tutor me on operating a recently installed thermostat so that I now understand how to adjust it for date, season and temperature.Thank you for a job well done!

  • Review 130 (2021-04-15 - Rating: 5)

    I have used Advantage for my last 3 heat pumps. This time I really liked how quickly they responded to my calls. Brandon came right out and explained a complicated rebate process through Energy Trust and PGE which saved me $3,000. Daniel and Parker were very friendly and went the extra mile, reinstalling the previous thermostat, after the electrician. As always, I am very happy with the service and employees. Top notch!!!

  • Review 131 (2023-08-29 - Rating: 5)

    Angel did a great job! He was on time and very helpful. He replaced the capacitor and gave us options on the fan. The A/C is working now and we are grateful for the prompt response.Thank you!

  • Review 132 (2022-05-26 - Rating: 5)

    Jacob was here today for our scheduled maintenance. He made sure we had no questions, completed the work, and let us know about something that needed replaced. He had the part in the truck and replaced it while he was here. He again made sure we had no questions. Professional, polite, and friendly. Glad to have him anytime. Thanks

  • Review 133 (2022-10-23 - Rating: 5)

    Wed decided to replace our older furnace/heatpump system with a mini split system for the entire house. We met with Zach Holt from Advantage to discuss the project. Zach is very knowledgeble, honest, and transparent.He suggested a system that not only met our current needs but also for possible future expansion. After prompt followups from Zach on our questions, we scheduled with Advantage without hesitation.At installation, two techs showed up on time. They were courteous, skillful, and professional. The installation went seamlessly and they cleaned up everything afterwards.Weve worked with a number of contractors on our properties. Advantage is a keeper! They provide the best OVERALL VALUE for larger projects.

  • Review 134 (2021-12-29 - Rating: 5)

    In today’s market, a customer has many choices for both services and purchases. One of the most important characteristics that sets one organization apart from another is Customer Service. Advantage seems to understand that and sets the bar very high for themselves.I’m a single dad raising my young daughter. When my furnace went out during the Christmas holiday and a cold weather snap, ONLY Advantage knew what that meant to me and worked to a solution with a sense of compassionate urgency.Everyone, from the person who answered the phone to the technician (Bill N.) who came to my home, was on my side and for more than the $ they would make. I was educated about my choices along the way, made decisions that were good for me and my family, and feel like Advantage will be my “Go to” heating and cooling partner for as long as I live in their service area.I highly recommend the team at Advantage Heating and Cooling without any reservation!Kevin J.Beaverton, OR.

  • Review 135 (2023-04-20 - Rating: 5)

    The sales guy, Ryan was knowledgeable, professional, thorough, and nice.The installers, Jefferson and Jacob were also knowledgeable, professional, thorough, on time, and so very nice.You have a great team with these 3. 😊

  • Review 136 (2020-09-18 - Rating: 5)

    I pay for the VIP service monthly, and its a great value. This company is also a great company. Great customer service, best rates when I shop around, and when it comes to repair, they fix it where others are lost. I have 3 main stories now where Im 5 star satisfied time after time. When I was shopping for a new AC install they were the most competitively priced and financially very flexible. At first I didnt love how the AC lines ran through my garage which Ill admit was a miscommunication between myself and the technician. Advantage sent out new crew, reinstalled the lines which took a lot of labor but they didnt charge me for anything. They won me over then. They gave me a year of VIP service and over that time serviced my furnace which they didnt sell me or instal, but they kept it running in top shape as possible. I purchased a new home. Again, a furnace and AC they didnt sell me or instal, but I still have VIP service. When we purchased the home the furnace was broken and we made the sellers repair it before we purchased it. They sent a repairman to fix it and it broke again before the appriser could see it. They repaired it again. After we purchased the house we had Advantage out and they were able to tell me why it was installed wrong, what the repair person had done to fix it wrong, and how it was still wrong after it was fixed again and they repaired it for me again at no additional cost than what I pay for the VIP service. Which saved me a ton of money once again. Best HVAC in salem hands down.

  • Review 137 (2022-06-15 - Rating: 5)

    Keven returned for the third time to take a look at why our HVAC system was not cooling. We had had previous work done on it and hoped that the issue was resolved. Only part of the issue was fixed. But, Kevin was great, on time and extremely professional and awesome. He didnt mine that my husband was there almost the entire time and he answered all his questions. Great guy, Kevin!

  • Review 138 (2023-03-23 - Rating: 5)

    Advantage Heating has always been friendly and courteous, no matter which employee you talk to. I love their VIP program. Chris Dimartino was very informative about how to make our system work better for us!

  • Review 139 (2022-10-20 - Rating: 5)

    I’ve used Advantage for years now, I’ve never been let down. I’m particularly fond of my tech, David Rose. David is extremely knowledgeable of his profession, courteous, professional, punctual, and makes sure I the customers needs are met. I would recommend using Advantage for all your HVAC needs.Edit: review #2Wanted to make a complete separate review aside from my first review.Upon my initial visit under my VIP service it was discussed adding an additional separate return air duct, to ease the tension and strain on my HVAC/furnace unit, as it was struggling for proper return air to feed my system properly, it was being choked, so to speak. I was so impressed with David Roses assessment of my system, he put things into clear, concise easy to understand terms that anyone not in the HVAC trade could easily understand. He explained that not only could an additional return make my system less strained, it could help improve the life span of my furnace motors and also improve upon the comfort level of my home by more evenly distributing the temperature and air flow. I had the return installed and David couldn’t have been more correct! The furnace now runs more efficiently as well as even distribution of temperature in my home making it more comfortable throughout. David and Advantage are rock stars! Highly recommended! Also, David’s installation of my return air duct was flawless, he cleaned up after himself and treated my home as if it were his own. I appreciated his level of detail!

  • Review 140 (2015-04-28 - Rating: 5)

    Dan was great to work with, providing us several options for replacement of our furnace and heat pump. His installers were great! Efficient, friendly, very professional. They were even engaging for to my very excited 4 year old working diligently to distract them any chance he saw.Would highly recommend.

  • Review 141 (2020-08-14 - Rating: 5)

    I called for a Heat Pump Installation. They were by far the best company I have dealt with. Super responsive, efficient, professional and very humble. They installed my new system in less than a week of contacting them with the agreement.I recommend a friend whom is also very pleased with their work. 5 starts all the way though. Thank you!

  • Review 142 (2020-11-07 - Rating: 5)

    We received 3 bids to replace our gas furnace and Air Conditioning Unit. Not only did Advantage provide the best options and really awesome pricing, but their sales colleague that came to our home pointed out multiple issues that would need to be addressed that none of the other companies noticed. Brandons communication and thorough process created a trust that immediately made me want to work with Advantage.After the install was complete and our system was working flawlessly, we had an unfortunately experience in which a roofing crew damaged our 2-week old outdoor air conditioning unit, leaving it void of warranty and damaged. I was BLOWN AWAY when a technician showed up hours later, took pictures, and eased my mind when he said that Advantage would take care of us, and not to worry. And thats what they did!! They worked on our behalf to contact the roofing company to make sure we were provided with a brand new unit at no cost. They had nothing to gain, but knowing they were still taking care of us even after the sale further cemented my trust and appreciation for this company. Ive already recommended them to friends and I HIGHLY recommend you give them a call. Im team Advantage all the way!

  • Review 143 (2020-06-17 - Rating: 5)

    Absolutely phenomenal. Wonderfully professional and completely through.We didnt know that when we bought out house the brand new HVAC never had a filter installed. Advantage came and did a fantastic clean up of our interior coils and made sure that we were ready to face the summer.Couldnt be more pleased. We will be taking advantage of their maintenance plan to make sure things stay working great!!

  • Review 144 (2021-05-21 - Rating: 5)

    Advantage is the best HVAC company around. They are responsive, courteous, knowledgeable and friendly! My experience with them today was excellent! The technician was very friendly and provided me tips on how to get the best performance out of my system. He even interacted with my dogs! I would recommend them to anyone!

  • Review 145 (2017-05-08 - Rating: 5)

    We have been customers of Advantage Heating & Air Conditioning for the past 15 years, for new units, repairs, and regular equipment check-ups. Their technicians are courteous, knowledgeable and efficient. Customer Service is the best. I am kept informed as to time of arrival for routine as well as emergency appointments, and the calls are always friendly and warm. As much as we are treated like valued customers, we also enjoy the sense that we are doing business with friends. We like that. We highly recommend Advantage, for routine service and maintenance as well as purchase and installation of a furnace or air conditioner.Norma and Rich HansenSalem

  • Review 146 (2023-05-04 - Rating: 5)

    My 40 year old furnace finally died and we called Advantage to repair it but given the age we decided to replace instead after discussing with the service tech and there was no sales pressure at all. Advantage sent out a salesman same day to take measurements and present options once again no sales pressure. Because we had no heat Advantage expediated the install for the following morning. Daniel H. and Jesus C. the install team arrived the following morning and were great. They were friendly, polite, conscientious and knowledgeable and very efficient. Both Jesus and Daniel took time to explain the various aspects of the furnace system and helped setup the new online thermastat installation. The work they did was great and the quality of the install we are very happy with. The house is noticebly warmer throughout. Daniel and Jesus are great representatives for Advantage Heating and Air Conditioning and we are very happy with the outcome. 5/4/2023 had Dakota with Advantage to the house to check 30 year old Ruud Central AC Unit as routine maintenance. Did a good job was very nice and presented the facts without giving a fear inducing presentation. The unit will need to be replaced but that will happen when the unit finally fails at which time we will look to Advantage for an replacement estimate. Dakota is a fine representative for Advantage and they have a good employee representing them to clients.

  • Review 147 (2019-06-26 - Rating: 5)

    Excellent service! We have been so impressed with the people who work at Advantage Heating & Air. Knowledgeable, professional, courteous. We recently remodeled an older home and have been living in it for 4 mos. We noticed a funny recurring odor and decided it had to be coming from the ducts--which may never have been cleaned! Sure enough, after they were done, no more odor. Very pleased. Thank you!

  • Review 148 (2021-02-12 - Rating: 5)

    They showed up quickly today on short notice to fix an issue we were having with our furnace. Very happy we didnt have to go without heat over the weekend! Reasonable rate for a service call, the technician humored my questions about my own system, and what the problem was. Would recommend!

  • Review 149 (2020-12-17 - Rating: 5)

    This company takes pride in their work and their reputation. They do good work and stand behind that work. You can tell by the interaction with your representative that they have a culture of excellence and train their employees well, not just in the trade but how they deal with customers. Bobby was on time, communicated well and completed the work quickly. Highly recommended!

  • Review 150 (2020-08-05 - Rating: 5)

    Daniel and Jesus were excellent to work with! They were on time and worked hard the entire time there were on our service call. We had a full system upgrade recently and part of the previously installed ducting (by another company) needing to be replaced and installed correctly. They made sure we understood what work was being done and were incredibly thorough when answering our questions. I would highly recommend this company and these technicians to anyone. Thank you Daniel and Jesus!

  • Review 151 (2023-06-24 - Rating: 5)

    Advantage Heating & Air are very trustworthy, professional, thorough, friendly & consistently go the extra mile! They installed an updated thermostat for us today & it was covered under our warranty.

  • Review 152 (2022-07-14 - Rating: 5)

    Ive been using Advantage for a few years now and have always received great service. The technician clearly explains what is going on so I have all the information I need to make a decision when a repair is needed. On this visit, my a/c wasnt working and Josh traced it to its source, gave me the options, and was cheerful and professional.

  • Review 153 (2017-05-09 - Rating: 5)

    Top notch service. We had to get new service installed. We have a older home, Steve came out did a great job in getting us a reasonable quote on furnace/ac unit installed. Connie is wonderful. Out of three bids we had, this company came in were we needed to be on price. The service and installation crew are 5 stars. Thanks Advantage :)

  • Review 154 (2020-09-28 - Rating: 5)

    Mike was great. I told him I had no problem with the system, but wanted to get it serviced. He did a great job and told me everything he had done. I have used Advantage for the last few years and have not had any disappointments. I would strongly recommend them to anyone, and have.

  • Review 155 (2021-01-15 - Rating: 5)

    I have now had Advantage out twice for my furnace. 1st time for an issue and 2nd time for general maintenance. I absolutely love how this company operates. Every single person I have spoken to or interacted with has been knowledgable, friendly and professional. 5 stars all around!

  • Review 156 (2020-08-23 - Rating: 5)

    They were recommended by a friend for their outstanding work.I decided to give them a try and from the very first time meeting with them, they were very professional.I had them install a new ac and heating system. They came out within a week of signing the contract. Would recommend them 100 percent. Thank you Tim and Jose for your great work!

  • Review 157 (2022-06-22 - Rating: 5)

    My service rep was David. Absolutely amazing! He went above and beyond to answer all my questions. Took the time to SHOW me what he was talking about and to put it in terms I understood. I was so impressed by his knowledge about the AC unit I had. Thank you again David for taking the extra step and providing outstanding customer service.

  • Review 158 (2021-06-15 - Rating: 5)

    The Advantage team has been so helpful and even patient while we learn how to use our fancy new thermostat and heat pump system. They’re always professional and want the best for their customers. Thanks a ton Advantage!

  • Review 159 (2023-01-29 - Rating: 5)

    Courteous and professional installation.. Good communication from start to finish. Quality equipment installed by Ryan and Jake. Work started on time and cleaned up upon finishing. Would definitely recommend this company for any HVAC work.

  • Review 160 (2021-08-30 - Rating: 5)

    Have been dealing with Advantage Heating and Cooling since they installed my ductless heating and cooling system about 5 years ago. They are knowledgeable and professional about what they offer. I highly recommend them and have referred them to friends because of my positive experiences with them. Keep up the great service!

  • Review 161 (2016-12-12 - Rating: 5)

    I am so happy with my experience with these guys. They came out and quoted me a brand new furnace and it was almost half the price of other quotes I was getting. They were able to get out within two days and install a brand new furnace. It is running beautifully and we are warm again!! The installer left no mess whatsoever. If there hadnt been a new furnace sitting in my laundry room I wouldnt have even known they were there! To top it off I was having problems with the duct work under my house after the installation (not caused by them) and they are coming out to check it for me, again within two days. Absolutely recommend this company (in fact I already have). Service is incredible and all the staff is friendly and helpful.

  • Review 162 (2021-02-12 - Rating: 5)

    From the first interaction to the last, everyone we talked to and worked with at Advantage Heating was fantastic. They were personable, thoughtful, knowledgeable, and professional. We would call them again if we had to do it all over again and highly recommend their business.

  • Review 163 (2023-06-29 - Rating: 5)

    Always great service with this company! They do a twice yearly service for me on my AC and furnace. Dekota who came out yesterday was professional, polite, and thorough as all their employees have been. An issue I thought I was having, he reassured me that I was not and all was well. Highly recommended.

  • Review 164 (2022-05-28 - Rating: 5)

    I was more than pleased with this company!! Josh was my repair man and was so knowledgeable, pleasant and explained everything in details!! He is an asset to your company!! This is my first time dealing with this company and I recommend them highly!!! I was worried about what I would be facing but Josh made it a pleasant experience and I gladly joined the maintenance plan!!!! Josh is a “super star”!!!!!

  • Review 165 (2021-12-10 - Rating: 5)

    Chris and his helper were on time, professional, friendly and very informative. These guys were awesome! This is my 3rd time using Advantage in recent years and I am a very satisfied VIP Club customer.

  • Review 166 (2020-12-08 - Rating: 5)

    Our Technician was on time and very polite and professional. Service was done fast and he was able to repair our unit and even did some routine maintenance for us while he was in there. Absolutely would recommend this company and I will use them in the future.

  • Review 167 (2021-12-29 - Rating: 5)

    Advantage Heating and technician Collin were great during my schedule 6-month service appointment for my heater. They informed me of when they were on the way to my house, explained the work they would be doing, and advised me of the results of the test they ran on my heating unit. Very satisfied with the services Advantage Heating performs for all of my HVAC needs.

  • Review 168 (2020-08-10 - Rating: 5)

    Got in contact with the live chat on a Sunday evening, got an immediate call Monday morning to set an appointment (For the same day). Technician Zach arrived within appointment window given and even gave a heads up call that he was 15- 20 minutes from arrival. Zach was professional and friendly, explaining the breakdown of possible pricing for fixing AC issues before proceeding (diagnostic is free, BTW). Zach is also knowledgeable in his profession and was nice enough to explain what he was doing and why he was doing it. I would highly recommend this company and will use them if/when needed in the future.

  • Review 169 (2020-08-25 - Rating: 5)

    Tim and Jose worked great together. They were on time, despite a minor setback, and finished the job in a timely manner. They cleaned up nicely after themselves, they were polite, efficient, and friendly. I would recommend their services to another homeowner any day. I wish them both the best!! Thanks for everything and thanks for checking my ductwork under the house too.Nicole

  • Review 170 (2022-06-23 - Rating: 5)

    Our 19 year old furnace stopped working on a Sunday morning. Since we had a gas fireplace it wasnt quite an emergency. I sent a message through the website and within 10 minutes had a phone call setting up an appointment. The Tech was very helpful and explained what had failed and what could be done. We ultimately had our HVAC unit replaced, our ducts cleaned and we now have wonderful clean heated air flowing again!

  • Review 171 (2020-11-28 - Rating: 5)

    The rep who came to give us a quote thoroughly explained the unit that was on sale that I asked about and explained the difference in other units so we could decide what would work best for us. He got all the paperwork filled out for financing and got the approval same day even with WiFi connection difficulties. He returned my call and was able to reschedule same day (due to a conflict on our end) and made sure all our questions were answered.The installers were courteous, friendly and detailed in their work. They patiently explained everything to me (dealing with me post surgery and on pain meds Im sure was comical to say the least) and answered all questions I had. They cleaned up and hauled out the old unit.The office staff were very friendly and helpful when I called with a concern I had with an email my husband received (finance company wanting personal info--I wanted to vetify that they truly were our finance people).We are a couple weeks in with our new system and we have been comfortably warm. Havent used the AC yet, but if it functions as well as the heat, Im sure well be happy!!

  • Review 172 (2020-09-11 - Rating: 5)

    Dan and Jesus did a great job for us, installing a replacement furnace and new central air. They needed extra time to get the job done, which I suppose some would lament. Not us. We think its a mark of quality... they were concerned first and foremost with doing the job right, rather than cutting corners to meet a schedule. They were both extremely courteous and friendly. They asked several times if we had any additional concerns or questions. The new appliances look great and we already love the feel of cool air in every room!

  • Review 173 (2021-12-22 - Rating: 5)

    The tech showed up and noticed our ducts were not very dirty. The old owners apparently cleaned it right before we moved in and we didnt know. So they offered to Vacuum out the floor entries for free. Saved us a bunch of money. They were extremely nice and obviously we could not be happier. Its not often you have honesty and customer service that is this great. They have our service for life.

  • Review 174 (2021-02-11 - Rating: 5)

    Every time I have had a service done on my Heat/AC unit I have been very impressed with the service and professionalism. Mark did a fantastic job with servicing my heat unit and clearing out debris that had built up in the metal piping elbows. I really appreciate his attention to detail and explanations to what was done to maintain my unit (as I enjoy getting to learn the inner workings of my machines.) I would highly recommend this company to anyone looking for a go to company for Heating/Air Conditioning!

  • Review 175 (2020-06-23 - Rating: 5)

    The customer service is outstanding!! I received friendly, responsive attention when I called for help with my furnace and air conditioning problem. Bobby goes above and beyond to solve the problem. A+The entire staff at Advantage are professional, caring and always prompt in addressing my needs! The detail and effort Bobby (my guy 😍) puts into finding the problem and resolving it, has been exceptional!!! I cant say enough good things about this guy and the quality of his customer and technical skills and service! The only company Ill use! THANKYOU 😊

  • Review 176 (2022-08-20 - Rating: 5)

    Our furnace stopped working during the cold and snowy winter temperatures. A tech was at our house within a couple of hours, who quickly diagnosed the problem, made the repairs and we had heat!! Great company, and would highly recommend them.

  • Review 177 (2022-02-02 - Rating: 5)

    I recently experienced some concern regarding my thermostat. I called advantage and talked with Jenny regarding a service call. The next day a service representative Jonah was here to assess my issues and concerns. Within 15 minutes he was able to diagnose my problem which was indeed my thermostat. As before, the customer service provided by advantage was exceptional.My sincere appreciation again to advantages customer service representatives!Thank youJoyce Riggi

  • Review 178 (2021-03-15 - Rating: 5)

    Mitch & Kyle our installers were both fantastic, as was our estimator Lyle. Very professional throughout the whole process from getting our bid to completion of the project. All work was completed in a timely manner. Would highly recommend Advantage!

  • Review 179 (2020-09-09 - Rating: 5)

    Daniel and Jesus did a great job to install a furnace system for us. They came on time and explained their plan to me. I was also with them while they were working since I was really curious about the process. It took about 8 hours to remove and install the system and they worked really hard throughout the whole process. I am really happy with their work.

  • Review 180 (2020-07-23 - Rating: 5)

    Mitch and Kevin were very prompt and capable and professional today while installing AC for me. They explained everything very well and were helpful, courteous and efficient during their time here. The job went very quickly and I’m so relieved to be ready for summer weather in the future. I highly recommend their work.

  • Review 181 (2020-05-30 - Rating: 5)

    Everyone made it such a great experience. It’s never fun having to fix something in your home, but Zach and the entire team made it quick and painless. Scheduling was a breeze and Zach did a great job. We were recommended by a friend who had work done with Advantage and I highly recommend them as well.

  • Review 182 (2020-11-30 - Rating: 5)

    Tim and Jose were here on time and worked quickly and efficiently to install my system. They got us up and running and helped with the programming of the thermostat and everything!!! Thank you so much!!I was impressed from the initial phone call asking for an estimate to Steve coming out and doing the estimate to the final install by Tim and Jose...great team all-around!!

  • Review 183 (2015-06-24 - Rating: 5)

    I have used Advantage Heating and Air Conditioning both at our old house and now at our new house. Both times they were extremely professional and polite! They delivered when they said they would and their whole team is very knowledgeable. I did do some price comparison and they were very competitively priced both with service and equipment. I highly recommend them!!

  • Review 184 (2020-11-23 - Rating: 5)

    We were very impressed with Tim and Jose. They did a great job installing our new furnace and air conditioning unit. Their professionalism was over the top! We are very happy.

  • Review 185 (2020-10-24 - Rating: 5)

    Service was far quicker than I ever would have expected. They were able to come out within an hour of my calling (on a busy first-freeze-of-the-season weekend).The technician was courteous, knowledgeable, and efficient.We will definitely use them again, if we ever have the need.

  • Review 186 (2020-08-23 - Rating: 5)

    Incredible service! Professional and so friendly, even to our two young boys! They were thorough and did quality work, taking pride in their work and leaving their job site as clean, if not cleaner than when they came (insisting to vacuum our room after the job was done). They gave us a very clear tour of our new system and answered all our questions. Great company! Will use again for any HVAC service!

  • Review 187 (2020-05-29 - Rating: 5)

    I had the Daikin ductless heat pump installed for upstairs today. They arrived promptly and were very professional. The same day, I had the downstairs Heat pump serviced. The rates for the maintenance/cleaning were very reasonable and they did an excellent job! I highly recommend their services. Thank you 🙏

  • Review 188 (2020-08-14 - Rating: 5)

    Decided it was time to get air conditioning installed at long last. Good move on my part. I am extremely pleased with the outcome. Josh C. & his assistant Matt P. were very professional, on time, and made sure everything was cleaned up, answered all of my questions. Josh showed me how to operate my new system. I could not have been happier and have been letting family, friends and co-workers know how much I am enjoying the comfortable temperature in my home at long last.

  • Review 189 (2020-07-24 - Rating: 5)

    Robert is awesome. He really ha a great attitude and is excellent at serving his customers. On time, efficient, professional and a real expert at what he does. I’ve never gotten this level of customer service from any other company. Let his boss know to do what ever you can to keep him!! Truely a one of a kind!!!! If I ever have another issue I am going to specifically ask for him! Look out any other heating company YOU CANNOT compete with this lever of expertise and abilities. Way to go Robert!!!! You are the best!!!!!!

  • Review 190 (2020-05-28 - Rating: 5)

    Robert was our technician. He showed up to check out our air conditioning on time with a friendly, helpful attitude. He inspected the cooling unit outside, the controller, and the coil under the heating unit in the garage. He explained to me and showed me what the condition was of each part. His thorough communication were more than I have experienced from any previous tech in my 25 years of owning various homes. He left me with a high level of confidence that he knew what he was doing and that I would be given information on all my options. Advantage/Robert is someone I would recommend to anyone who needs HVAC.

  • Review 191 (2021-08-23 - Rating: 5)

    We have used Advantage twice in the last couple months. We are pleased with the service (thorough and on time), everyone is friendly and professional and, so far, all issues have been addressed. We have some other services in the queue so I may update this review in the future!

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