Cities1Plumbing, Heating & Air conditioning

Located in Saint paul, Minnesota

Address: 787 Hubbard Ave, St Paul, MN 55104, United States

Phone: +1 651-274-6547

Rating: 4.3

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Review 1 (2024-07-26 - Rating: 5)
Cities 1 has taken care of the boiler at our home and several of the homes of our clients. They are not only professional and extremely knowlegeable about the intricate details of boiler heating systems, they go the extra mile. I am a REALTOR, and I had a client out-of-town (and cell phone range) and we needed an emergency safety check at the clients house after a home inspector (who didnt know complicated boilers but sure could comment on them) created inspection issues. Avery, the owners son, came running to the rescue. I learned more from Avery in an hour about the heating system in the home than I could have ever figured out on my own or from techs from other companies. He wrote up the service details on the invoice before he left the driveway. Whether you have a basic boiler or a complicated one, old or new - Cities 1 knows boilers. They have consistently fixed things other companies said were beyond repair, and they are fearless when it comes to the servicing of a system. Their front office staff are excellent and responsive as well, and their billing/invoicing system is efficient and organized for your record keeping. Residential or commercial - this is the company for boilers.

Review 2 (2022-10-24 - Rating: 5)
I had a wonderful experience with Cities 1 Plumbing. I submitted a request via email Sunday night and was contact Monday morning by Megan. She was delightful to speak to and was even able to schedule a same day toilet install. A few hours later Don showed up at my door and fixed my toilet issue within an hour. I had a functioning toilet in under 12 hours from the initial point of contact. I am super impressed and will be recommending them to family and friends.

Review 3 (2023-12-23 - Rating: 5)
Christmas weekend I had a pump failure on a 50 unit apartment building, resulting in no heat . One vendor came out and worked for 6 hours and eventually said they didnt know what to do and said I had to call someone else.Made a bunch of calls to vendors who either were not willing to come out or had no experience with this type of boiler. Called Cities1, gave them my information. The tech called me back and he was there within the hour. Walked in, very professional and confident. He knew exactly what needed to be fixed and had me back up and running in no time.I will definitely be using them going forward.

Review 4 (2018-10-09 - Rating: 5)
We’ve hired Cities1 for our boiler repair, tune ups, and mini-split AC install and have been extremely happy with everything they’ve done. Prices are very competitive, and they’ve always been extremely professional, friendly, and fast! We just had them out for a boiler tune up, and Jim was wonderful. He walked me through everything and explained things in a way I understood. He genuinely cared about making sure I understood. We initially had a quote from a different company about needing a complete boiler replacement, but our boiler apparently has a lot of years left in it. Honest company with great employees, highly recommend!

Review 5 (2022-10-18 - Rating: 5)
I recently called to have 3 running toilets fixed! Josh, the plumber assigned to my case called before he came and gave me an ETA! What struck me, is how energetic and polite he was on the phone! So awesome to hear! He showed up when he said was going to, was sincerely polite in person as he was on the phone, and fixed all 3 running toilets! I strongly recommend Cities 1 Plumbing Heating, and Air Conditioning! Their service and professionalism was a breath of fresh air! 10/10

Review 6 (2019-08-05 - Rating: 5)
Excellent experience with Cities1, I had a minor plumbing issue after a recently completed bathroom renovation. The boss, Rich, was very responsive to my calls and was very friendly and helpful in explaining possible issues. The plumber he sent out was very friendly and was able to quickly diagnose the issue (hair clogged drain) and fixed the issue in less than an hour. Highly recommend this company, they truly care about customer satisfaction and getting the job done!

Review 7 (2020-10-29 - Rating: 5)
My husband and I recently had a gas leak issue. We are so grateful for having found Cities1Plumbing. They were courteous, on time and just did a wonderful job. A previous company wanted to charge us triple but Cities1Plumbing were so reasonable and honest. We will definitely be using them again in the future and telling anyone looking for plumbing work to call them. Thank you!

Review 8 (2022-01-25 - Rating: 5)
I am a maintenance technician for a property. I fix HVAC units and there are times when I too need help and the first company I call to be honest is Cities 1. Ive dealt with other companies but after my experiences with Cities 1, I promise Ill never call anyone else ever again.From the very first phone call to every single technician that has come out to service/fix our units it is a pleasurable experience. The gal scheduling the appointment is extremely courteous, helpful, professional and always wants to help you. What else I really like is she seems knowledgeable too. The technicians are almost like old friends that come to help you out. They are personable, friendly, obviously incredibly knowledgeable and they share their expertise with you and explain what they did/are doing. Whats more is they seem to always remember me too and I really like that.I honestly am thankful for Cities 1. I refuse to call anyone else because they are so great. Thank you Cities 1.

Review 9 (2022-08-01 - Rating: 5)
We had a leaking pipe late on Saturday, July 30. My husband called five different plumbing businesses that said they were 24 hour and seven days a week but two could not come out until Monday or Tuesday. Cities one was the only one that called us back and were able to come out Saturday evening. Jim could not have been more friendly and helpful and his quick response saved a lot of headache for my husband and I. I am thankful for the job they did and they have now earned all my future business. Thank you to Jim and the entire staff at cities one.Janet and Kevin

Review 10 (2021-03-23 - Rating: 5)
Dan Simmer did such a great job replacing the drain pipe for my bathroom. He took the time to explain everything to me and always asked if I had additional questions. Reasonably priced, professional and left things clean. I highly recommend Cities 1 and will definitely use them for future projects.

Review 11 (2021-02-10 - Rating: 5)
After a service call identified potential larger issues with our furnace Cities One quickly came out and gave us a competitive estimate and got the installation set up for the same week. Adam did an excellent job on the install. He added an extra cold air return box under the new furnace to increase and optimize the return air volume and furnace efficiency. He ensured all duct seams were taped. He was very courteous and informative and excellent clean up at job completion. I have had Cities One install and service my boilers and hydronic in floor heating system with excellent results on two homes. They are my go to HVAC contractor.

Review 12 (2017-04-25 - Rating: 5)
I just had Rich Peterson and his wonderful crew of plumbers practically re-plumb my entire house and they did and AMAZING JOB! I am in the midst of a full kitchen and bath remodel and I am so happy I chose Cities 1 to do my plumbing work. Rich stopped out and looked over the job and gave me GREAT insight into how best to design my bath and I was so thankful! If you are considering Cities 1, as a plumbing contractor, please know that they will be fair, honest and trust worthy guys to have in your home or business. PS Dave is my favorite guy on their crew!!!

Review 13 (2020-08-18 - Rating: 5)
Janela Taylor - I had to have an Old furnace and A/C replaced after having a few quotes etc. I decided to use Cities 1 and glad I did they did an amazing job called before arrival used booties to cover there boots Cleaned up all there mess and had it done in a few hours😊!. They also correctly plumbed out the pipe as my previous was not!..... I am very pleased/happy with the whole project from start to finish! THANKS Cities 1 you are amazing at what you do!!!!!! Will always use your company! Thanks Again!!!!!!

Review 14 (2021-06-08 - Rating: 5)
When I called Cities1Plumbing, I spoke with Emily, who was professional and so kind as I was upset and frantic about issues with my home. I was immediately put in touch with Dan who came out to our house with urgency and calmly explained everything to me in such an amazingly clear way. Cities1 saved our home. He addressed problems with ease and was so amazingly professional. I cant say enough about them. I highly recommend!

Review 15 (2016-10-12 - Rating: 5)
We have used Cities1plumbing at Neumanns bar many times. They have put in air conditioning units, a boiler and fixed many plumbing issues we have had. They are very timely and very knowledgeable in anything we have needed. They have done a good job with my business & at my house i have had them do all the plumbing when we added a bathroom in our basement. I would recommend them to anyone every guy that has come out from this company has been very good at getting things done.

Review 16 (2020-12-18 - Rating: 5)
We had an issue with our radiant in-floor, which is usually difficult to find help. Todd Maul from Cities1 came out and diagnosed our problem, and had it fixed within the hour. He was professional, courteous, knowledgeable, and efficient. In addition, he provided a wealth of information on our system. I now know who I am calling every time I have an issue. This was one of the best service providers I have worked with in a long time!

Review 17 (2021-09-30 - Rating: 5)
Dan Simmons and the team at Cities1 were the pros we needed after poor experience with a typical sewer cleaner company (in dispute now so wont mention their name...yet). Dan not only solved the sewer issues in my 1915 era home, but provided me with a real education in how to handle future problems. He was knowledgable, patient and thorough in exploring all possible causes, then called in Ben from McCollough to scope and auger my basement lines. I would highly recommend both companies. Dont be fooled by the same day, low cost offers - get a professional diagnosis before agreeing to any fees or services, especially in older homes. By using Cities1, I saved thousands and now have total confidence in the solution they provided.

Review 18 (2016-01-04 - Rating: 5)
I am a licensed general contractor that has been using Cities 1 team of plumbers for more than 5 years now and have nothing but great things to say about them. Wether its a code compliant rehab or replacing a old water heater there team can handle it. The guys are professional and courteous and show up when they say they will. I would highly recommend Cities 1 plumbing and heating for all your plumbing needs.

Review 19 (2016-03-10 - Rating: 5)
I called cities 1 out to my house after hours and they were prompt on getting to my house on time and took care of my laundry tub backing up and flooding my basement. They were very courteous in explaining to me why this happened and how to prevent it. They were affordable, I would recommend this company to anyone for plumbing.

Review 20 (2017-09-29 - Rating: 5)
I had a chimney guy rebuilding my chimney and we discovered my hot water heater in the basement was not connected properly to the duct going up the chimney. I needed it fixed that day. Most shops I called said it would be weeks before they would be able to come, but Cities1 said they could get a guy out the next day. A little while later I received a call from them informing me Tyler would be over in an hour. He fixed my duct problem in a hour, even though he had to bust out some of my chimney to get at the ducts properly. They really responded to my dilemma and came through. Cant thank them enough!

Review 21 (2021-01-19 - Rating: 5)
Our boiler went out over the holidays and the guys at Cities1 did a fantastic job or removing the old equipment and installing a new boiler. The techs were clean, efficient and professional throughout the process. Couldnt be happier.

Review 22 (2016-03-11 - Rating: 5)
We needed a Radiator moved and a range gas line moved. Larry came out and looked at the job. You find out real quick that he does not try to sell you anything you do not need and answers all questions so truthfully. His knowledge is very tremendous and you will not find a nicer guy to deal with. This is my first experience with this company and I feel like I got very lucky finding them. Now as to the technician that came out, His name is Casey(sp). He EQUALLY as nice and knowledgeable. What you would call a real Tradesman of the old school type which you do not see as much these days. This company is serious about their work and I cannot recommend them highly enough.

Review 23 (2016-03-09 - Rating: 5)
Excellent job! Tony arrived right when he said he would and did a greatjob taking out the old water heater and installing the new one. The work sight was clean when he was done. Then he explained how to operate the controls. Very professional job. Everything works great.

Review 24 (2019-06-19 - Rating: 5)
We completely remodeled the tiny bathroom in our little 1925 bungalow in Minneapolis, and we added a half bath upstairs. We thought it was a tiny project. Turns out that the project was physically small but complicated, the way projects in older homes can be.Jim Schuman is a master plumber and we were extremely fortunate that he was assigned to our project. He figured out how to run the pipes for the upstairs bathroom without sawing the wood floors upstairs.Everything Cities 1 said they were going to do happened when they said it would. If youve ever run a remodeling project, you know how huge and how rare that can be.Everything went well with these guys. I cant recommend them highly enough.

Review 25 (2023-09-22 - Rating: 5)
They always come quickly. Staff is excellent to deal with and we sometimes have odd projects that need doing. Always excellent work and best of all everyone is great.

Review 26 (2019-07-07 - Rating: 5)
I highly recommend Cities1 for your plumbing needs. They are considerably less expensive than the more publicized companies because they dont spend money on advertising. Their staff is friendly and very knowledgeable. You wont be disappointed hiring them!

Review 27 (2023-06-02 - Rating: 5)
We had a great experience with Cities1 and their tech that came out. The owner was very responsive to any questions we had on next steps in the process.

Review 28 (2017-06-23 - Rating: 5)
Great Quick Professional Service.They will work on multifamily properties in Minneapolis whereas many companies are now declining.If you need something address fast for an issue or a city inspection, Cities1 can help.

Review 29 (2018-04-26 - Rating: 5)
Cities 1 Plumbing always comes in clutch. They are there for you at the drop of a dime. Even when they are backed up, if it is an emergency they make it happen. Cities 1 is like having a handy father in law to save your butt when you are in a pinch. Definitely the top plumber in Minneapolis/St. Paul. You can look around and try and find a better plumber in the Twin cities... But you wont.

Review 30 (2017-04-26 - Rating: 5)
Always a wonderful experience when we work with Cities 1! I work for a Property Management company in Downtown Minneapolis, so we use plumbers on a fairly regular basis, and our go to has been Cities 1 for years!!

Review 31 (2021-07-03 - Rating: 5)
I gathered quotes from several HVAC providers in the twin cities. Cities1 gave me the best quote. They didnt try to pressure me into anything. They kept things simple: showed up, installed the furnace, charged what they said they would. Cant ask for more!

Review 32 (2020-10-22 - Rating: 5)
We had a warranty issue with a hot water heater and the Manufacturer selected Cities1 to fix the issue in our home, and make it right.Cities1 did an outstanding job!

Review 33 (2023-07-08 - Rating: 5)
Fast Great service! Very knowledgeable workers and easy to deal with. Prices are well worth the outcome and work! Excellent customer service! You guys are awesome!

Review 34 (2023-06-26 - Rating: 5)
Very good and friendly staff. They responded very quickly and even helped schedule our building water shut off!Small town feel in a big city!

Review 35 (2020-08-18 - Rating: 5)
Ron M...I had a new furnace and ac unit installed and outstanding service so very professional Casey&Charlie I love my new Bryant system couldn’t be any happier.Thanks City’s 1...................

Review 36 (2023-05-10 - Rating: 5)
These guys were super professional, quick, and easy to work with. Will be using them for any future needs around the house. A++

Review 37 (2020-07-14 - Rating: 5)
They were able to come fix the leaky tub spout within an hour of my call. Great service, will use again!

Review 38 (2021-02-05 - Rating: 5)
Weve had them out for several projects and have been satisfied with the work and pricing. Will use again for future projects.

Review 39 (2018-01-13 - Rating: 5)
Have had Tony out to my place three times and have been more than pleased. He definitely went above and beyond. Awesome customer service.

Review 40 (2020-10-29 - Rating: 5)
The best quality and service Ive EVER had regardless of job. Would recommend in a heartbeat to friends and family.

Review 41 (2021-05-18 - Rating: 5)
They have done a great job for is both plumbing and heating! Top notch, experienced staff.

Review 42 (2023-06-02 - Rating: 5)
Communication and service were great. Honest and reliable. Definitely be using them again at our business.

Review 43 (2021-01-11 - Rating: 5)
Tom with Cities 1 is awesome! He got my 50 year old home boiler that was barely working replaced with an awesome modern unit that works perfectly. Also had them install new baseboard covers throughout my home and they look amazing! Highly recommend these guys. Very prompt and professional service!!

Review 44 (2018-01-03 - Rating: 5)
They always respond when we need them and they are very reasonably priced!

Review 45 (2023-09-20 - Rating: 5)
Very responsive, Great technicians!

Review 46 (2017-03-15 - Rating: 5)
We use Cities One for all of our apartment buildings and they have been great. We probably call them once a day right now for some of our older buildings and they have always been easy to get a hold of and do a great job.

Review 47 (2020-12-03 - Rating: 5)
Been using them for many years. Very knowledgeable and dependable!

Review 48 (2017-10-14 - Rating: 5)
Great guys and they do a great job!

Review 49 (2019-11-02 - Rating: 5)
Tyler you are the man! This guy had my furnace up and running in less than 20 minutes. I was left baffled when he said, “You got heat!” Thank you Cities1Plumbing you have a repeat customer in me!