Merlo Plumbing Co. Inc.

Photo of Merlo Plumbing Co. Inc.

Located in Saint louis, Missouri

Address: 11041 Gravois Industrial Ct, St. Louis, MO 63128, United States

Phone: +1 314-843-1000

Rating: 3.6

Services

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  • Plumber

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Comments

  • Review 1 (2024-11-20 - Rating: 5)

    I couldn’t be more happy with Merlo Plumbing. They were able to find my problem and fix it, for now. It’s only because my house is old but for now I have a problem fixed. The young man was knowledgeable and cleaned up afterwards. I would recommend them to anyone.

  • Review 2 (2022-02-28 - Rating: 5)

    Installed water heater and updated much of the galvanized steel pipe work (100 year old property) in a timely fashion. Worked with both Matt and Doug, easy to communicate with both. Integrity in their work; could have updated more, but they advised not to spend too much money until a direct need arises. Reasonable pricing and will be using them in the future for plumbing needs!Doug Back out Feb. 2022. Was on time , only took about 6 hours what we expected to be 8 in changing shower components, pipes, and a toilet. Old toilet didnt have a shut off valve, so provided a long term valve replacement that avoids having to dig into walls to replace galvanized steel pipes (again old house problems) that would cost us more money & hassles!

  • Review 3 (2023-12-19 - Rating: 5)

    My husband has Alzheimer’s and flushed hand towels in two of our bathrooms. We took a chance and called this service.Our tech was veryprofessional and understanding. He fixed everything and his charge was very reasonable. Merlo is definitely our go-to plumber now. Highly recommend.

  • Review 4 (2024-01-16 - Rating: 5)

    Matt replaced my water heater, PRV, and garbage disposal, all day was quoted on time, showed up at 7:30 and was done by 10:30, great work, friendly professionals and a competitive price. Merlo does what they say, and do not try to upsell!

  • Review 5 (2022-01-22 - Rating: 5)

    Tony was amazing!! I had a pipe freeze and crack under my mobile home. And after calling multiple places i called Merlo to see if they worked on mobile homes and if they had any emergency openings. Right away they got me on the schedule (same day). Within a couple hours Tony called to let me know he would be at my home. I was initially told around 6pm but Tony wanted to give me a heads up he had a few commerical jobs a head of me. He didnt get to me until after 9pm. But he able to repair the leak fast and explained everything he was doing and how to keep it from happening. There was heat tape, however with how low the temp got along with wind chill he had some recommendations for extra coverage that i would have never thought of. I will definitely use them again when needed and will have them as my top plumbing recommendation.

  • Review 6 (2019-10-13 - Rating: 5)

    I couldn’t be more pleased with the work Dave from Merlo Plumbing did in our kitchen! He was professional, thorough and pleasant to be around! He improved the plumbing set up and set a new disposal under our sink. He was actually excited about the improvements he was making - and we are thrilled with the improvement in the way our plumbing works!! We are going to have them replace our hot water heater next! I highly recommend Merlo for your plumbing needs!!

  • Review 7 (2022-02-04 - Rating: 5)

    We have used Merlo plumbing for years and have been fairly satisfied with their service. However, last week, they literally averted a disaster. I was called by my housekeeper who told me a pipe had burst in front of our house while I was at work. I immediately called Missouri American Water service and placed an emergency order to come shut off our water. Right afterwards, I called Merlo Plumbing and placed an emergent work order to come to the house and repair the broken pipe. They told me they would have a serviceman there in an hour. I raced home and true to their word, a serviceman met me in the driveway. He saw how much water was coming up from the ground (it was almost as if a hydrant had burst) and literally ran around our front yard looking for the water shut off as Missouri American Water had not yet arrived. His name was Tony. Realizing it was from the irrigation system (which was supposed to be closed ) he went out and found the main shut off to our house and averted a major disaster. Water was EVERYWHERE and was flowing into our neighbors yard and had already gotten into the basement. Toni (Acinelli) could have not been more helpful and pleasant. He diagnosed the problem and addressed how it would be fixed. Still, over TWO HOURS after I placed an emergency call to MAW (Missouri American Water) they had FAILED TO SHOW. If it werent for the quick response by Merlo and their crew (Tony)..I am sure our entire basement (AND MORE) would have flooded. We cant thank you enough.

  • Review 8 (2020-06-26 - Rating: 5)

    We had to have our sewer lateral replaced in a narrow city lot. They did an excellent job, communicated each day with both my wife and I, were incredibly professional, and worked very hard to get it done quickly. I will have them back for future work and highly recommend them.

  • Review 9 (2017-10-19 - Rating: 5)

    Merlo Plumbing has helped me twice in the past month - Charles was incredible! Both times he came out, not only was he fast and efficient, but he also helped me over the phone when I had a question, and checked in to see if I bought the right faucet prior to installation.Merlo is my go-to plumber - would not go anywhere else!!!

  • Review 10 (2023-10-06 - Rating: 5)

    Great company! They do a fantastic job every time. Very responsive and they get to you right away! Highly recommend using this company.

  • Review 11 (2022-10-03 - Rating: 5)

    Have used them for many years. Most recently for sewer back up. Always made every effort to come same day and will keep coming till its fixed. Thank you

  • Review 12 (2024-02-26 - Rating: 5)

    Was recommended by our neighbor who had great service. I would also recommend as the service was 5 stars!

  • Review 13 (2017-05-24 - Rating: 5)

    Called these guys after a frustrating experience with another company. Steve was incredibely professional and went above and beyond expectations. Highly recommend these guys!

  • Review 14 (2018-08-18 - Rating: 5)

    Did a great job on our plumbing repair. Showed up quickly and worked efficiently. Thank you for fixing our problem!

  • Review 15 (2023-12-04 - Rating: 5)

    Always professional, prompt, and get the job done right. When you call they are polite and professional, when you schedule a job they show up on time, and the plumbers that come out are top of the line. They will answer questions, and even offer solutions that my questions didnt address. I have worked with other companies that were not bad, at all, but Merlo goes above and beyond.

  • Review 16 (2021-12-28 - Rating: 5)

    Merlo is greatTony is efficient, knowledgeable and timely. I would and have used them many times.

  • Review 17 (2020-03-20 - Rating: 5)

    Very professional and quick. Please add email address to receipt as that is needed for rebate

  • Review 18 (2020-02-27 - Rating: 5)

    At Patterson Place Apartments weve used these guys several times and theyre quick efficient reliable and very responsive not to mention very clean work I was amazed at how much they cleaned up after themselves I would recommend these guys over anybody else that Ive used in the past. If you want something done right these are definitely the guys to call. Thanks Merlo Plumbing for doing a great job for us.

  • Review 19 (2020-11-02 - Rating: 5)

    Doug was professional and polite. Had him out to repair an outdoor hose bib and replace tow water shut offs. Fast and affordable and available when I needed them. Would have them out again!

  • Review 20 (2021-02-10 - Rating: 5)

    Great service, persistent, personable, fixed the problem with a smile!

  • Review 21 (2020-03-02 - Rating: 5)

    Matt and Allen are godsends! They saved the day! We had 4 pipes burst and they had the building up and running in 5 hours! Amazing work!

  • Review 22 (2017-04-13 - Rating: 5)

    I was living in a house on the hill. I called them telling them I had a leak in the basement from a pipe and a toilet that kept overflowing. That same day they showed up and fixed the problems. It was at a very reasonable price too. Very proud of the service I received. Great company!

  • Review 23 (2019-04-23 - Rating: 5)

    Great service. Owner went above and beyond to help. I would recommend them to all in need of service.

  • Review 24 (2020-11-26 - Rating: 5)

    The service was outstanding very professional and when they were done it was very neat and clean

  • Review 25 (2021-07-27 - Rating: 5)

    Fast and did a good job.

  • Review 26 (2021-02-03 - Rating: 4)

    Had to get a 8 3/4 GRATE FOR OLD STYLE.

  • Review 27 (2019-11-27 - Rating: 4)

    Nice service and good customer service.

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