Nu Flow St. Louis

Located in Saint louis, Missouri

Address: 9751 Green Park Industrial Dr, St. Louis, MO 63123, United States

Phone: +1 314-856-3262

Rating: 4.7

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Comments

Review 1 (2024-09-24 - Rating: 5)
The Nu Flow team was incredibly helpful and patient with me as I was investigating solutions to line my leaky cast-iron sewer pipe - I had lots of questions, and had to get a camera inspection (from another company) in order for them to provide an estimate. This part was the slowest and most awkward of the whole process, mostly because of my lack of insight into it - no complaints at all about Nu Flow.The team who came to do the work were pleasant and gracious about allowing me to watch them work. Their teamwork, obvious capability and experience with the process (which I found fascinating!) was very confidence-inspiring. I had originally been told that my sewer line would be out of commission for 24 hours due to the cure time of the materials in the lining, but in actuality it was quite a bit less: the first afternoon they did the preparation of the inner surface of the pipe, and camera inspection to take precise measurements of the junctions etc in the pipe, which took most of the time at my house. The actual insertion of the lining was fast and smooth by comparison.The following day the team arrived early in the morning, removed their tools and materials from the inside of the pipe, did a video inspection, and reported on the state of the process (completed without hiccups or complications), cleaned up the workspace and were out of there in short order.I found their price reasonable, all Nu Flow staff with whom I interacted helpful and patient, the materials provided to me (pictures, videos, written materials) and general communication professional and informative, and have absolutely no hesitation in recommending this company for sewer work of any sort.

Review 2 (2024-10-30 - Rating: 5)
NuFlow answered me quickly and was able to schedule an inspection within the same week. Another company had given us a bid for a project, but NuFlow was honest and said that there was no work that needed to be done and that they wouldn’t try to sell us on a project that wasn’t necessary. Can’t recommend that kind of service and integrity enough!

Review 3 (2024-07-03 - Rating: 5)
Needed to have some of our city home sewer lined due to roots. Excellent communication, fast service, and was a very fair price. I am really happy with their customer service.

Review 4 (2023-11-27 - Rating: 5)
My wife and I found out we had a cracked sewer lateral under the kitchen stack in our new house. NuFlow of St. Louis was recommended to us. I talked to Dae in the main office. She was kind and friendly. She sent out a team to assess. They came out and scoped our sewer lateral. They did confirm that it needed to be replaced and it was going to be a bigger job - having to jackhammer up the concrete, remove the old cracked cast iron, and line the remain pipe out to the sewer. I was initially worried being a new home owner, but the team that came out later was professional, efficient, and polite. They worked tirelessly at my home each day for three days. They put my anxieties at ease when I asked them questions, and Chris, who came out later, was incredibly knowledgable about what they do when I asked him questions. Everyone was nice, hard working, and efficient. I would absolutely recommend NuFlow of St. Louis.

Review 5 (2023-01-30 - Rating: 5)
NuFlow was such a great company to work with. Everyone that I interacted with was incredibly friendly and helpful. The guys who did the work did such a good job, were very communicative, and very friendly. It was just an easy, smooth process for something that could potentially be stressful.

Review 6 (2023-03-28 - Rating: 5)
They quickly and efficiently performed the job as requested. I did explore other options before choosing nu flow which admittedly would have been a larger scope, but would also be several times more expensive.Every day the workers left the job site cleaner than it was originally and they kept everything tidy and isolated to a 2x1 foot section.I will recommend the company to others in my tight situation.

Review 7 (2017-08-08 - Rating: 5)
Carla in the office has been amazing working with getting the work scheduled & so empathetic on a huge unexpected cost while being time sensitive due to being in the process of selling the property. The technician was patient in describing everything for work required for sale to me, who knows nothing about plumbing. Calls and emails were returned quickly. I am very greatful for the experience with Nu Flow and recommend them to all.

Review 8 (2021-03-04 - Rating: 5)
NuFlo was excellent! Timely, negligible disturbance to the wall to access the main stack, and they put on an access plate once they were finished. There was literally no clean up. I could not be happier with the work. It also saved thousands of dollars in not having to rip up the basement floor to fix the pipe (it was all done through the pipe with a liner). Unfortunately, Ive had to use NuFlo for many of the homes Ive bought, but they offer exceptional service every time I use them. They are truly worth their price.

Review 9 (2019-11-16 - Rating: 5)
These guys are awesome!!! Great pricing and wonderful customer service. They saved our closing date and were easy to work with from start to finish. Really took the time to understand our issue and helped us out in a jam. The team that did the job was friendly as can be, and were actually fun to be around. I learned a bit about pipe lining today (more interesting that I imagined), and enjoyed it. Carla and her team are awesome. Thank you!

Review 10 (2020-10-14 - Rating: 5)
We had a sewer back-up and went to them after getting a high quote from another company to dig up our basement for repair. Nu Flow digless is the way to go - it was cheaper, faster and no need to redo our partial finished basement. They were later than we expected the first day but more than made up for it. There was a minor issue and they came the day we called to take care of it. Unfortunately found a secondary problem that was out of scope, but they stayed late and fixed that too! Nice guys, welcome at our home anytime.

Review 11 (2021-11-02 - Rating: 5)
I used NuFlow to scope my sewer line to validate if there were any issues/roots in the line. David Bruns was very professional and did a great job of explaining what he was doing and the results. He also worked with a family members house and was equally helpful. I trust his recommendations and would recommend NuFlow to others!

Review 12 (2023-02-17 - Rating: 5)
Superior work. Quality work. Nu Flow replaced 1940 sewer pipes and drains! Very friendly and communicative. Tiny 2-inch drains replaced with large 4-inch drains. Answered all my questions.

Review 13 (2020-12-10 - Rating: 5)
Nu Flow unclogged our main line drain. We had Router rooter come out the day before and they were unsuccessful and useless. Nu Flow came the next day and worked quickly to get our drain unclogged of sludge! Really nice guys, professional, and a pleasure to have fix our blocked system. Highly recommend!

Review 14 (2017-05-09 - Rating: 5)
These guys are extremely professional. They came out in a timely manner to give us a quote and explain how the job would be done. We had some schedule conflicts with the recent flood but they kept in communication with us the whole time and got us rescheduled fairly quickly. Would highly recommend!

Review 15 (2021-11-02 - Rating: 5)
David Bruns provided exceptional service when performing a diagnosis and then ultimately a clean-out of roots in our sewer line. His willingness to explain the entire process and provide a list of solution options was so appreciated. He is genuinely interested in the best outcomes for the project and provided outstanding customer service in his delivery of service. I highly recommend the company and David and would seek their services in the future as necessary! Thanks, David!

Review 16 (2020-10-16 - Rating: 5)
I had a crack in one of the cast iron sewer pipes under my house and it was recommended by the inspector to hire a plumbing service to line the pipe. I chose NuFlow and they did a wonderful job. They were on time during both visits and worked efficiently and professionally. The lead tech, Kevin, clearly explained the process so I knew what to expect. Id definitely hire NuFlow again if I need trenchless repair in the future.

Review 17 (2024-09-23 - Rating: 5)
NuFlow was wonderful to work with from the very beginning. They promptly provided a quality, affordable bid upon request and scheduled the work for a few weeks later. Their whole team did a fantastic job relining our old cast iron pipes. They encountered unexpected challenges and worked incredibly hard, long hours to resolve the issues. They were professional, courteous, and knowledgeable. We were particularly impressed by Noah who managed the project from start to finish. We highly recommend NuFlow!

Review 18 (2020-11-25 - Rating: 5)
Had a wonderful experience using Nu Flow. The team was very knowledgeable, great with communication, on time and efficient; in addition to providing a necessary service! Not to mention the technology is very cool. Cant say enough good things about Nu Flow Saint Louis.

Review 19 (2022-05-17 - Rating: 5)
I highly recommend these folks. Deneira handled everything and got us scheduled quickly given my experience with current lead times. The NuFlow crew was courteous and professional and we were only W/O water for 24 hours. The best part is no more rivers of yuck in our basement.

Review 20 (2021-09-02 - Rating: 5)
Arrived on time both days for scheduled job and followed COVID protocol. Both crews were professional, friendly, and did a meticulous job! Would use them again and highly recommend.

Review 21 (2019-05-17 - Rating: 5)
Selling a 100 plus year old house i was very disappointed to learn the sewer line had a hole in it. I got bids to have it fixed the old fashion way. Digging 12 down next to the house was going to be very costly and dangerous. I did some research and found Nu Flow. What a life saver!! They gave me a very reasonable bid and got it done fast! I highly recommend them of you have any sewer issues. Thank you for saving the day!!!!!!!

Review 22 (2022-01-16 - Rating: 5)
Nick and John were everything I wanted in a service provider!!! They were punctual, they were professional, they were respectful of my property! They did not damage anything in my home and left it as clean as it was when they got there! I will use them every-time I need any sewer service.

Review 23 (2020-11-06 - Rating: 5)
Nu Flow St. Louis did a camera inspection gor a home I am buying, Noah was extremely professional, did a fantastic job explaining everything he was doing and with their top of the line equipment, I could even see everything that he was doing and seeing on the insoection as he was doing it. This is the only company to use for your drain and camera needs!!!!

Review 24 (2017-08-09 - Rating: 5)
Professional service with minimal invasiveness and high quality. The entire crew was courteous and very willing to explain the process. It was clear the group had excellent experience and knew how to tackle any potential problems that arose.

Review 25 (2020-11-05 - Rating: 5)
Great communication, were able to work fairly quickly to get the job done. I would definitely use them again if I ever had a sewer issue.

Review 26 (2020-11-04 - Rating: 5)
The man who came out was very professional and very friendly. Explained what was going on in laymans terms.. I would definitely recommend using them.

Review 27 (2023-02-03 - Rating: 5)
Great experience! Very nice employees & easy to work with. Very satisfied with the work we had done.

Review 28 (2021-01-15 - Rating: 5)
Nu Flow does great work and did a fantastic job on the piping for my new home.

Review 29 (2021-08-28 - Rating: 5)
Brendan found where the pipe was leaking, made a video and explained everything to me. Very professional and inexpensive.

Review 30 (2017-10-11 - Rating: 5)
Very easy, professional team. Would highly recommend to others...an easy permanent fix compared to the alternatives!!

Review 31 (2017-08-18 - Rating: 5)
Very courteous and professional team that was very easy to work with. The process was made easy. Thank you.

Review 32 (2020-10-13 - Rating: 5)
Both Noah and Chris were amazing. Chris was extremely knowledgeable. They went above and beyond. I felt like they were there to do what was best for me and my home, not to sell their service no matter what. They were both very professional, informative and incredibly helpful (beyond my expectations).They will always be my first call should I have another issue arise where these type of services are needed. I highly recommend this company, especially Chris and Noah! The experience was phenomenal!

Review 33 (2020-12-16 - Rating: 5)
NuFlow fixed a cracked cast iron pipe under our basement floor, which helped us avoid the astronomical costs that would have been involved in jackhammering up the floor. They came highly recommended, and they did not disappoint!! All the techs were highly knowledgeable, extremely friendly, and efficient. They were also happy to provide explanations for all of our (many) questions. We would use them again without hesitation and will be recommending them to everyone!!

Review 34 (2020-10-16 - Rating: 5)
Nu Flow came out and cleaned out my buried downspout, which was blocked. They were professional and thorough in explaining what they found, and helped me understand how the blockage was potentially affecting my basement. They gave an estimate for lining the pipes but did not pressure me toward any particular next steps. As a woman, I am often talked down to by repair men, but they spoke to me as an equal and I appreciated this.

Review 35 (2017-08-03 - Rating: 5)
We chose Nu-Flow to repair our main stack. Living in a 90-year old house, we wanted to avoid jackhammer approach to replacing the line under our basement floor. We paid a premium but glad we did. The team was professional and communicated with us every step of the way. No surprises. Would highly recommend to other homeowners.

Review 36 (2020-06-04 - Rating: 5)
People have talked about timing issues, and those were present; however, its the service industry. Things come up at other jobs that arent expected, and that takes more time. They were late on the first day, and I gave the office a call and they had Kevin call me--he was scheduled to work my job. Kevin gave a better time estimate, and they arrived within that window. It was really that easy. They were scheduled to be here for two days, but ended up staying three because my cast iron pipes were not playing games. They stayed because they felt additional lining would be best, and there wasnt cost associated with that. Everything they did seemed like it was about preserving my foundation and my pipes. Kevin, Ben, and Brendon were all knowledgeable and professional. Kevin walked me through the work they were going to be doing and was able to tell me which bathrooms I could use (I have a couple of stacks), which was a lifesaver. I worked from home the first two days, but had to go back to the hospital on the third. They finished up around lunch, and Kevin walked me through the final process. The guys also helped me out with an additional issue they noticed, for which Im grateful. I believe I spoke with Daenara the most when I would call, and she was always great to work with. They didnt charge me a dime over what the bid was for, which I think is pretty rare. Nu Flow St. Louis saved me a headache and softened the financial burden (they were $500 lower than the other sewer repair company). Someone mentioned a credit card. I chose to mail a check for the 30% down and then paid with a check at the end.

Review 37 (2018-02-07 - Rating: 5)
I was very impressed with the Nu-Flow crew who did the sewer lining job under my 110 year old house. They were done by about 1 pm the first 2 days & by 11 on the final day. No mess and no need for a bunch of concrete work.

Review 38 (2018-05-04 - Rating: 5)
The whole team was fantastic. They were extremely friendly, very responsive, and in constant contact the whole time. And as far as their quality of work, we are all good so far. Thanks Eric, Eric, and Kevin (or Derrick, whatever).

Review 39 (2020-01-03 - Rating: 5)
After finding out estimates were going to be near or over $10,000, we were thrilled to hear from our agent that there might be another option to replacing sewer penetrated by tree roots. Nu -flow came, inspected, and gave us an estimate that was about 1/3 the price, it would take less time, and it was safer than replacing sewer that may have broken more while trying to replace it. Instead, Nu flow cleared the roots from our current sewer, then slid in a liner to reinforce the current sewer. It seems to have worked beautifull! They were professional and provided video of the inside of the sewer before and after the repair, that we shared with the buyers of the hiuse. Thanks so much, Nu-flow! Id recommend them to anyone!

Review 40 (2017-11-29 - Rating: 5)
Nu Flow did a great job at our house. They did the job quickly and efficiently. We recommend them highly

Review 41 (2017-11-16 - Rating: 5)
We had a wonderful experience with Nu Flow. The workers were very professional and did an excellent job. We recommend working with this company and technology - worth viewing videos of before/after their work.