Shogun Services

Located in Richmond, Virginia

Address: 2920 W Broad St f26, Richmond, VA 23230, United States

Phone: +1 804-510-0273

Rating: 5

Services

Small Business
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-30 - Rating: 5)
Excellent service same day service. Honest and dependable would highly suggest!

Review 2 (2017-05-08 - Rating: 5)
Shogun Services was polite and responded immediately when called on late Sunday afternoon. Ridge explained the possible cause and solutions with us. Arrived promptly to appointment. Was honest with assessment and repaired. Prices were great as well. Will definitely use them again! GREAT local company!

Review 3 (2022-05-25 - Rating: 5)
Ridge came out, quoted me a reasonable price on a complete system replacement. There was a delay on receiving the unit due to COVID but he kept me informed on the progress. As soon as all the parts were in, we set an installation date. He was on time, professional and the removal and installation of the new unit was completed in a day. Ive been enjoying heating and cooling for the last 2 seasons with no issues. I would HIGHLY recommend!!

Review 4 (2017-10-30 - Rating: 5)
Our furnace quit working during a week when the temperatures were below freezing. I was referred to Shogun Services by a co worker and was not disappointed. The owner arrived shortly after my call. The issue was diagnosed quickly and although the replacement motor was not available for several days, the company stayed in touch and made several calls to confirm that the part was still under warranty. They are responsive, professional and reasonable. I will recommend this company to others and use them again.

Review 5 (2018-01-16 - Rating: 5)
Ridge did an amazing job for us when our heat cut out. He stuck with us until the problem was fixed - he even came back out to make sure the issue was fixed later that night. He kept us nice and warm! So happy with his service - I’ll definitely use this business again if we need HVAC work done.

Review 6 (2018-02-02 - Rating: 5)
Ridge and Shogun Services are the best. Same Day Service. Hes very quick to answer when i call. He will answer any/all questions you have concerning your Home systems and is extremely knowledgeable. I will definitely be signing up for his Premium Home Services plan next year once my current plan expires. Thanks Ridge for all you do. fyi: Ridge came out after hours on one of the coldest/snowy days of the year when my Hot Water heater which also heats my home went out. Another Plumber had previously came out and didnt know what to do or how to fix. He quickly diagnosed the issue and went down under the deck and unfroze my condensation pipe so my Water Heater would work again. He really goes above and beyond for his customers.

Review 7 (2020-01-20 - Rating: 5)
Ridge was on time which was huge for me! Very polite, professional, knowledgeable during his visit. He was able to fix the issue and answer all of my questions. He offered great advice about needs to be done in the future. I would highly recommend him to anyone in need of HVAC work!!

Review 8 (2016-06-29 - Rating: 5)
Ridge was professional, friendly and efficient. He was able to come out the day after I called to fix my air conditioning. I would use Shogun Services LLC again and I would definitely recommend them.

Review 9 (2016-10-20 - Rating: 5)
I have hired Ridge twice now, and I continue to be extremely impressed with his professionalism. Just this week, he went above and beyond seeking for a solution to a defective product from Home Depot (I chose it, not him) and promised to make it right. High integrity and very trustworthy!

Review 10 (2016-12-01 - Rating: 5)
Ridge first came to my condo to install a garbage disposal. He was very professional, pleasant, and did a great job. I signed up for her Repair Pro Premiere plan and by doing this Ridge has saved me $1100 in repairs. I pay $60 a month for this service and Rodge comes out whenever I need him!!

Review 11 (2016-08-15 - Rating: 5)
Over the past couple of years, we have had a lot of bad luck in our home, from having our hot water heater explode to even a sewer backup. We are first time homeowners, so we didnt know much about having a dedicated plumber. Then we found Shogun and we havent looked back. We have had their service plan for over a year and we have saved so much money! Shogun Services is a one-stop shop! I always know that I can give them a call, even if its to ask a question, and they always provide the best customer service.

Review 12 (2016-11-04 - Rating: 5)
I used Shogun to help me fix my Heat pump issue when it stopped working. Ridge came to our house and meticulously went through all the diagnostic procedure to make sure he pinpointed the issue. He found what was wrong and fixed it at a very reasonable cost. I am very impressed with the thoroughness of Ridge and his demonstration of knowledge about the HVAC. I got my heat pump fixed and also learned a lot about the system.I will highly recommend Shogun.

Review 13 (2017-05-09 - Rating: 5)
Shogun Services provided tremendous service in both my HVAC and electrical repairs. They responded quicker than the other two companies I contacted and with lower rates of service. When they arrived they were courteous, professional and repaired the problems quickly while explaining what and how they were doing the repairs one the problematic HVAC system and electrical box. I will not use another HVAC or electrical service again other than them.

Review 14 (2018-04-13 - Rating: 5)
I called on a Thursday afternoon and Ridge was here Friday morning (early, might I add). Prompt service! Very detail oriented and conscious! Wore covers on his shoes any time he came in the house. Highly recommend using Shogun Services!

Review 15 (2017-02-05 - Rating: 5)
Facing a heat emergency on a freezing Sunday morning - we were never worried. Just called Shogun Services and they were out within the hour to fix things. Same when we had plumbing issues. Top notch service. Highly recommend them.

Review 16 (2017-10-19 - Rating: 5)
We had a pipe burst under the house. We called three companies. Shogun was the only one to show up. Young fellow. Very polite. He had the job completed in about 30 minutes.Will definitely call him in the future for all my plumbing and HVAC needs. Highly recommend Shogun.

Review 17 (2017-07-10 - Rating: 5)
Absolutely the best service! A must have. I highly recommend everyone getting a monthly service contract with Shogun Services. You will save tons of money, and you will not be disappointed. Thanks Shogun Services! You saved the day!

Review 18 (2019-05-15 - Rating: 5)
Mr. Ridge came out and diagnosed the issues I was having with my well pump and immediately knew what was wrong. He corrected the issues and because he was soo wonderful his company will forever have a customer!

Review 19 (2018-04-03 - Rating: 5)
I am so thankful for them! They helped my family and me in the summer and seasonal tune-ups. They continue to have wonderful service, communication, and nice personalities too!

Review 20 (2017-09-22 - Rating: 5)
We have used Shogun Services for AC, plumbing, and electrical work and have always been pleased with the service. Communication is great as well as prompt service. SV--Petersburg, VA

Review 21 (2016-05-18 - Rating: 5)
The experience that I have had with Shogun Services has been nothing short of superior. Mr. Chambers is well qualified, honest and always on time.

Review 22 (2024-10-30 - Rating: 5)
Excellent craftsmanship and customer service!

Review 23 (2016-01-07 - Rating: 5)
Great Company, they take customer service to a whole new level. they were clean and professional. also got their protection plan, saved a bunch. keep up the good work. I will definitely be referring you guys

Review 24 (2019-09-24 - Rating: 5)
First class employees first class service. Best in town. Ridge worked on my unit & was very respectful and knowledgeable. Would recommend him for any and all jobs

Review 25 (2019-05-24 - Rating: 5)
Reg came out a couple times to help diagnose a tricky HVAC issue we were having. Great service, prompt, affordable!

Review 26 (2020-02-03 - Rating: 5)
Ridge was on time, friendly, and willing to educate me. Excellent experience and I’ll call Shogun for any/all future needs.

Review 27 (2017-10-18 - Rating: 5)
Great service. Fast. Gets the job done right. Great business person. Anyone needing Plumbing, Electrical or Heating/A.C.. Calls this company. 😀

Review 28 (2019-10-24 - Rating: 5)
This service that I had was excellent he explained the problem and told me what I need to do to fix the problem so I can save money right now the price for the service was way below then what I expected and they set me up for future visit so I can take care of my problems annually so it wont cost me a lot of money at the end

Review 29 (2025-01-07 - Rating: 5)
Quick fix. On time!

Review 30 (2024-10-30 - Rating: 5)
Amazing service !!! Fast, helpful, friendly, trustworthy, professional, knowledgeable and beyond fair pricing! I will never use anyone else for any hvac ,plumbing ,or electrical needs again. Customer service at its best !!! Exceeded expectations without a doubt.

Review 31 (2017-02-07 - Rating: 5)
Smartest decision Ive ever made. Absolutely worth it. Customer service is top notch.

Review 32 (2017-10-04 - Rating: 5)
Professional, considerate, competent, and reasonably priced. What more could you want?I highly recommend.

Review 33 (2017-07-18 - Rating: 5)
They for me an apointment fast and I had profetional service experience.

Review 34 (2017-01-13 - Rating: 5)
Ridge is always responsive and quickly resolves our issues.

Review 35 (2017-03-24 - Rating: 5)
Fast, friendly, knowledgeable service at a great price. Would absolutely recommend!!

Review 36 (2017-02-24 - Rating: 5)
Showed up on time...fixed everything ...was fast and neat....awesome company!

Review 37 (2017-05-25 - Rating: 5)
Great young man outstanding service, went above and beyond thanks. everything is working great.

Review 38 (2019-03-23 - Rating: 5)
Super speedy and helpful service- would absolutely use them again!

Review 39 (2017-02-21 - Rating: 5)
Prompt, exceptional service at affordable prices! Would recommend to everyone!

Review 40 (2016-06-26 - Rating: 5)
Professional, friendly, and has never pressured me to add services/repairs that are not truly needed.

Review 41 (2019-01-18 - Rating: 5)
Shogun has a fabulous home warranty program. The owner is the person who responds to calls athe one who shows up at your house. He is excellent at air conditioner/furnace servicing and repair. I would highly recommend Shogun to anyone.

Review 42 (2016-09-02 - Rating: 5)
Just moved into the area and had a problem with the a.c. After reading reviews about other HVAC companies I decided to try Shogun Services, I couldnt ask for better service then what I received today, Ridge was very proficient in all his work he provided..I will definitely be calling them again without any hesitation and would recommend them to anyone else!!

Review 43 (2016-11-02 - Rating: 5)
I just had my second electrical project completed by Shogun Services. I am very impressed and happy that they call ahead, show up on time, and complete the work timely and professionally. I have not yet signed up for their Repair Pro Service Membership because of our existing homebuyer warranty, but Im definitely considering it after such good service.

Review 44 (2017-02-06 - Rating: 5)
We first met Ridge when we moved into our new apartment. Right off the bat we had unfortunate luck with our HVAC and our dishwasher. What was lucky was that our landlord had hired Ridge. He always answers when we call, has no issues making an appointment around our hectic schedule and is very courteous of our pets when he comes over. Please consider using Shogun Services for your needs, you wont regret it!

Review 45 (2020-01-22 - Rating: 5)
We like to thank your employee Ridge for his professional services and his kindness for fixing our heating unit.We live in Green Acres MHP n we thank you for having professional people like Ridge working for you.Thank yall once again for your services.

Review 46 (2018-09-10 - Rating: 5)
Great service, AC went out over weekend, contacted them as new customers and they had everything fixed and running Monday

Review 47 (2016-10-28 - Rating: 5)
Very prompt efficient and knowledgeable highly recommend to everyone

Review 48 (2018-04-06 - Rating: 5)
Very good service,thanks so much!

Review 49 (2019-09-23 - Rating: 5)
Ridge came out and serviced my unit and I couldn’t ask for a more professional and knowledge technician. I would recommend to anyone