Pristine Plumbing - Puyallup

Located in Puyallup, Washington

Address: 10306 156th St E ste 101, Puyallup, WA 98374, United States

Phone: +1 253-345-4285

Rating: 4.8

Services

Identifies as veteran-owned
Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
NFC mobile payments
Credit cards
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-11 - Rating: 5)
I manage a busy healthcare facility. We found a water leak in our cleaning room upon arriving to work. We called around to all the commercial plumbers we know, none could fit us in today. I called Pristine Plumbing and they said they could get us worked in today! they around during the time promised. They were professional, curtesy, clean, easy to talk with, gave the a great quote and got the work done faster than expected. We were back in business with in hours. Its hard to find a plumber that is both commercial and residential and then available and nice to work with. I am so happy I called them! Nick the technician was great to work with and Olivia the receptionist was so friendly and knowledgeable. The text tracking helped me keep things moving knowing when they were arriving. Thank you

Review 2 (2024-12-28 - Rating: 5)
Kyle was awesome! He helped me understand what I needed and gave me all the information to make the best decision. Which was having Kyle fix all my water heater problems! Thanks!

Review 3 (2025-01-02 - Rating: 5)
Had a great experience with pristine. Kyle was able to quickly come out, diagnose, and fix our issue in under an hour.

Review 4 (2025-01-07 - Rating: 5)
Kyle was great! Very respectful and excellent at communicating what needed to be done and why.

Review 5 (2024-06-18 - Rating: 5)
Kyle did a great job piping our kitchen sink. Arrived on time, performed quality work, cleaned up everything, for the estimated price that was quoted. Thanks!

Review 6 (2022-07-18 - Rating: 5)
We had our garbage disposal installed by Nick from Pristine Plumbing! It was easy, efficient and comparable in price to others. Their response was timely and personable from my first message through Yelp to yesterdays appointment.While he was here I asked him to consider another project I have in mind. He was most willing to do so and took the time to explain my options.I would recommend them without hesitation and look forward to working with them again.

Review 7 (2023-02-28 - Rating: 5)
We sprang a leak in our water heater in the early hours of the morning and Pristine picked up immediately when I called. They were able to walk me through how to temporarily stop the leak over the phone. Jesse came out the same day to make the repair. He was prompt, polite, and extremely competent. We had our hot water back the same day. I would absolutely recommend this company to anyone with plumbing issues and will be using their services again in the future.

Review 8 (2023-05-24 - Rating: 5)
We called out Pristine Plumbing to take a look at our water heater and fix a leaky spigot in our backyard. Josh was professional, walked us through what he found, and presented options for us to consider. Extremely happy with the service and would definitely call them in the future for additional work!

Review 9 (2024-12-13 - Rating: 5)
We realized that water was pooling around our toilet and pristine plumbing was able to send Kyle out the next day. Kyle was able to assess the situation and let us know the kinds of repairs that were needed. Kyles knowledge and flexibility helped us get our toilet sorted the same day for what feels like a really fair price for the peace of mind we have.

Review 10 (2023-07-24 - Rating: 5)
I suspected I had an issue with my sump pump so I called Pristine Plumbing. I spoke to a kind woman on the phone that set up my appointment for later in the day. I was impressed with the fact that the initial visit is at no cost to me and was told I would receive a no obligation quote for repair/replace. When my technician, Scott Cross, arrived, he spent several minutes inspectiving everything with me and discovered that everything was in fact working correctly. I immediately felt bad about wasting someones time, however, Scott assured me that it was not an issue and that he was happy to educate me on my sump pump. I would highly recommend Pristine Plumbing for their honest and ethical practices!

Review 11 (2023-01-06 - Rating: 5)
Ive had the pleasure of working with Pristine Plumbing several times over the past few years on everything from a full bathroom remodel to a clogged drain. Every time I have been impressed with the professionalism and level of communication from the owners (Nick and Olivia) and their technicians alike (most recently Jesse). I would highly recommend their services.

Review 12 (2024-12-04 - Rating: 5)
I had a puddle of water coming from the wall next to my shower. I was worried it was coming from the drain because the shower is lifted above the concrete floor. I called pristine plumbing because they have done great work for me in the past.Kyle came out and diagnosed the problem. It turned out to be something simple. He told me how to easily fix it and told me it would be no charge. I offered him a couple premium cigars for his trouble. He declined with a smile on his face and off he went. I will definitely be calling Pristine Plumbing for any issues I may have in the future!Thanks Kyle!

Review 13 (2023-05-23 - Rating: 5)
I called them yesterday to see if I could get a plumber out for a water heater thats leaking. Olivia in the office was super nice and pleasant. Pristine plumbing sent out a tech named ray and boy ray was a great plumber. Got it swapped out and gave us hot water again with no leak. For sure will surely use them forever!

Review 14 (2024-12-28 - Rating: 5)
Kyle came out and figured out exactly what was causing our toilet and shower to be backed up and gave us a solution to the issue.

Review 15 (2023-06-23 - Rating: 5)
Our hose bib broke and needed to be fixed right away. I called Pristine Plumbing and Scott came out within the hour. He gave me a quote and I told him to go ahead and fix it. I would call Pristine Plumbing again if I needed more plumbing done.

Review 16 (2023-06-20 - Rating: 5)
Called Pristine Plumbing in the morning to take a look at a leaky natural gas connection on our deck. By noon that day, Jesse came out, came up with a plan, and headed out to get the parts he needed. By 1:30pm, the work was done and I can finally use my grill. Really appreciate the speedy resolution to my problem!

Review 17 (2021-09-15 - Rating: 5)
I 10000% recommend Pristine Plumbing. We had an emergency leak in our bathroom sink. Pristine was one of the few plumbers who answered and were able to set up an appointment the next day. Not only did they diagnose the problem and coordinated with the city to shut off our water; they brought us a new faucet and cleaned the pipes out free of charge. All of this within 36 hours of the initial call. Shout out to Raven and his crew for fixing our sink ,being so responsive and explaining everything so clearly.

Review 18 (2023-06-02 - Rating: 5)
Pristine did a great job sending Jesse out quick when our kitchen sink broke. He was super knowledgeable and fixed it very fast. Will be calling and asking for him on our next plumbing emergency.

Review 19 (2022-10-28 - Rating: 5)
We had a plugged up septic line 2 days after moving into our new home. I called Nick and he came out within a few hours and assesed our issue and within 24 hours had everything completed. He was proffessional, kind and knowledgeable. I would use them again in a heartbeat. Great service, great pricing and he went over and above to make sure the job was done right.

Review 20 (2021-02-18 - Rating: 5)
Probably the best plumbing company in town. Olivia has great customer service. Nick, T, and Zach are fast, friendly, and professional. They told me what the problem was, how they were going to fix it, and gladly answered all of my questions. These guys are awesome! I highly recommend Prestine Plumbing for any plumbing needs you have.

Review 21 (2021-03-26 - Rating: 5)
I would highly recommend Pristine Plumbing. Not only was Travis a great guy, but did an awesome job fixing our toilet flanges and setting our toilets. Very efficient, knowledgeable, and answered any questions I had. He even offered to take the cardboard box the new toilet came in that I bought from the big orange store. Olivia in customer service was great too!

Review 22 (2021-02-08 - Rating: 5)
First, Olivia was great at rescheduling the appointment due to a last minute conflict. Nick and Zack were able to come, find the problem and quickly give me the honest diagnosis which resulted in a timely and not too costly repair - all with great professional customer service including explaining the problem, what they were going to do to fix and asking if I had any additional questions. I would highly recommend them for your plumbing needs.

Review 23 (2022-03-12 - Rating: 5)
Pristine Plumbing replaced a kitchen sink faucet. Everything about the experience was positive, from start to finish. I called to setup the appointment and 1) they answered the phone! 2) the person scheduling the visit was friendly and efficient, 3) shortly after I received a text message confirming the appointment and 4) on the day of the install received a message saying they were on their way. Efficient and organized!

Review 24 (2021-01-07 - Rating: 5)
Our water heater rusted out and all I have to say is thank goodness for Pristine Plumbing. We had amazing service from Nicholas Kea and Tioram; who were not only extremely helpful and knowledgeable, but they were extremely personable. They went above and beyond - and made what had been a stressful situation into a great experience. We will be using them for all and any repairs in the future!

Review 25 (2023-07-08 - Rating: 5)
Nick and Jesse have both come to my house and they are wonderful. They will work with you to get what you need fixed in your budget and they go above and beyond. Always up front and will never try to make you pay more than what you should.

Review 26 (2022-02-10 - Rating: 5)
Nick was very helpful and gave me a fair quote before working on a leaky faucet. This will be my second time, again great customer service. I recommend Pristine Plumbing.

Review 27 (2021-01-31 - Rating: 5)
Nick is responsive professional and he was willing to work with me on pricing would definitely recommend. I know who Ill be using for all my future plumbing work Pristine Plumbing.

Review 28 (2023-04-18 - Rating: 5)
Had draining issues that continued occurring. Called Pristine Plumbing, Jesse came right out and identified and corrected the problems. Great job!

Review 29 (2021-01-08 - Rating: 5)
Nick and Tioram are great professionals! Having them come in and find the stoppage and clear it was like having therapy because my plumbing issues were traumatic!

Review 30 (2023-05-31 - Rating: 5)
Josh showed up on time, worked fast and efficient and did a clean job. We will use their services again.

Review 31 (2023-09-12 - Rating: 5)
They were very polite and knew what they were doing....I would call them again if need be..thanks guys

Review 32 (2023-07-11 - Rating: 5)
Our water started leaking late Wednesday evening. Called & spoke with Olivia on Thursday morning. Scott arrived Thursday afternoon to assess the problem - our 15yo water heater was done.We were given an estimate. New water heater was ordered and the team was here on Friday to install it. Despite a few unexpected issues, all went well and we have hot water!All of the technicians were wonderful and happy to answer questions and gave clear explanations.

Review 33 (2023-05-24 - Rating: 5)
We just bought our first home in Kent Easthill and of course a pipe is leaking. Jesse Allen came through for us at Pristine Plumbing, he recognized what pipe needed to be fixed and went out of his way to purchase parts and do a replacement the same day!! It was 6pm, it was cold, and he made sure repairs were finished. We appreciated him so much, 8 months pregnant and needing hot water was a must. Truly appreciate his time and professional manner thanks again Jesse! Highly recommend this company.

Review 34 (2021-11-08 - Rating: 4)
They arrived on time were clean professional friendly and informative I was very happy with my experience

Review 35 (2023-05-23 - Rating: 5)
Very friendly and quickly finished the job. Josh was awesome

Review 36 (2023-05-26 - Rating: 5)
They know what theyre doing and are always reliable. I will never call a different plumber ever again!

Review 37 (2022-01-06 - Rating: 5)
Nick and Jesse have been extremely helpful. I contacted quite a few plumbing companies to install a water filtration system. I immediately could tell Nick and Jesse knew exactly what needed to be done. We had some complicated things come up with the plumbing of the house and they handled it beautifully. Today I had a small repair and they came over and, not only fixed it, but gave me a solid tutorial on how to fix it in the future.I highly recommend Nick and Jesse and will use them again for any plumbing issue I come across.

Review 38 (2022-03-02 - Rating: 5)
Nick and Jesse are a great team. Professional, reasonable and did their best helping with getting the bathroom and toilet unclog two days earlier than my scheduled appointment.

Review 39 (2021-02-05 - Rating: 5)
Nick kept my floors clean even with a clogged toilet and was professional and friendly. They even offered Competitive prices, i will definitely be using them from now on!! Highly recommend!

Review 40 (2021-07-15 - Rating: 5)
I cant say enough positive things about this company. First, awesome communication. Olivia did so well at keeping me informed and answering all of my questions and concerns. When they were short staffed Olivia came out to cover and start digging. Nick was extremely knowledgable and he too addressed all my questions and concerns. He committed himself to get the job done even if he had to work on his day off. They are very respectful, take concerns to heart, and do whatever they can to make sure their customers come first. They will always be my go to because I can trust them!

Review 41 (2023-05-23 - Rating: 5)
Greatfull for Josh and getting my drains working again.

Review 42 (2020-09-29 - Rating: 5)
Very helpful and responded quickly. Figured out the problem and I didnt need to replace a fixture after all. I highly reccomend them! Thanks Matt!

Review 43 (2025-01-09 - Rating: 5)
Excellent work, fast, and hassle free. Kyle our tech was amazing and save dour bacon. Our water heater died and his speedy work saved us from cold showers! 10/10 wont call any other plumbers.