Roto-Rooter Plumbing & Water Cleanup

Located in Pittsburgh, Pennsylvania

Address: 355 Fifth Ave Suite 733, Pittsburgh, PA 15222, United States

Phone: +1 412-781-3180

Rating: 4.7

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
We had an emergency on Christmas day with a clog in our sewer line. Nicholas spent 3 hrs and went above and beyond to make sure that it was fixed so we could enjoy the rest of our Christmas. He was very professional and so kind even though he was spending his Christmas working! We were so appreciative and 10/10 recommend.

Review 2 (2024-11-25 - Rating: 5)
This was our first experience with Roto-Rooter and it was a great one from the initial call for service to when Troy completed our fix.Troy was on time & professional & knowledgeable and explained what he needed to do to get our drain unclogged. He also told us exactly what the cost was going to be which we appreciated.He unclogged our drain in a short time & we were very happy.He assured me if we had any problems just to give a call & they would come back out.I would not hesitate to call them again. Troy was great! Thank you!

Review 3 (2025-01-02 - Rating: 5)
We had an issue with the main drain line. I called and a live person picked up the phone. They were super polite, efficient, pulled up my record and scheduled a service technician to be on site within 4 hours. The technician arrived in about 2 hours and was great. He listened to what the issue was, and fixed the main drain clog within about 30 minutes.

Review 4 (2024-12-26 - Rating: 5)
Plumber was excellent. However, my issue definitely isn’t solved. I will need to call again or find another company.Giving 5 stars for the gentleman that came though.Edited to add that when he left it appeared to be solved, but I’m having the same if not worse issue as before.

Review 5 (2024-11-25 - Rating: 5)
As a restaurant, we have worked with many plumbers over the years, and Matt Cooper is by far the best weve ever had the pleasure to work with. He is deeply knowledgeable and always goes above and beyond what is expected to ensure that not only is the problem totally and completely fixed, but that its less likely to occur in the future. We had an emergency this past weekend, and after clearing our line, even though the problem was fixed, he continued to service our drains via other access points to ensure that we wouldnt back-up again. Matt is the only person we trust when we have a genuine plumbing emergency, and we can always count on him to have the equipment, determination, and know-how to get us back up and running once hes on-site.

Review 6 (2024-11-26 - Rating: 5)
Nick was extremely helpful when we had a partial clog causing water to come up thru our garage drain. He was able to get it clear, even when the power went out! I cannot recommend him enough, very nice, professional, and able to explain everything he was doing. I’ll definitely be requesting him for any future plumbing needs!They also send a follow up piping camera service, and Corey was a pleasure to work with also. He was able to answer all my questions.

Review 7 (2025-01-04 - Rating: 5)
The plumbing company, Roto-Rooter really helped me out with issue with my basement toilet being clogged. They fixed my clog and didn’t try to up charge me. They checked least to worst case scenario. Company before tried to up charge suggesting it was more invasive. Sometimes that may be the case. Either way Roto-Rooter was more affordable and knowledgeable and experienced and it’s fixed! Plus my person Jason is very professional, knowledgeable friendly. I asked questions since I don’t know about toilets and he gave me professional information based on his experience. My intuition feels this company is reputable and experienced. Thank you so much!!!

Review 8 (2024-12-24 - Rating: 5)
Nick our plumbing technician was very helpful in our time of need. We originally had a clogged up drain that we thought was still clogged when we tried to do it ourselves. He informed me that I freed up the clog which sucks but it was reassuring. Despite that, there was a very consistent water leak coming from our kitchen drain and he fixed it and made sure that I was comfortable with him doing the repair due to the age and setup of the drain. He was very careful and did the job correctly with no issues. As a service technician myself I couldn’t thank him more for helping for I understand the hardships being a service tech before the holidays. Nick was awesome and friendly and I will be using roto rooter and Nick specifically for my plumbing needs.

Review 9 (2024-12-31 - Rating: 5)
I never thought I’d be so glad to see the Roto-Rooter truck! We recently moved into our home and learned (after a failed bidet installation) that the inside of our toilet tank needed a rebuild (because leaks!).Jason was amazing. He was efficient in his work and explained everything clearly. He was here about a half hour after I called and got straight to work. It didn’t take him long to diagnose and fix the problem. Grateful to have had his help today.

Review 10 (2025-01-01 - Rating: 5)
Christmas night, dinner about to be served and my daughter lets me know that the plumbing has backed up. To say I was stressed is a complete understatement. RR sent their best, in my opinion. Marc arrived timely and went to work. He could have easily given up after just 15 or 30 minutes of trying to unclog my line, but he didn’t. He kept after it for over 2 hours in the cold, determined to not let my Christmas end on a terrible note. Finally, after trying an alternative, the line freed and I had my plumbing again. I could do dishes, use the restrooms, and i was able to stay in my own home on christmas night. I cannot say enough about Marc’s stick-tuitiveness, his positive attitude, and kindness. If all of your folks are like Marc, you have a customer for life. Thank you!

Review 11 (2024-12-31 - Rating: 5)
Troy and Ric came fairly quickly after my call. Troy was thorough, gave me clear explanations as he explored the leak in the kitchen ceiling. Unfortunately for my house Troy had to reach the leak by breaking into the tile concrete upstairs in the bathroom. He found the pinppoint leak in a copper pipe running between the toilet & the sink. He replaced the bad pipe, cleaned upstairs & downstairs as best he could and had the problem solved before his work day ended. I was very grateful for his efficiency. Will definitely call again if the need arises.Thank you Troy, Ric & Roto Rooter.

Review 12 (2024-09-19 - Rating: 5)
They did a great job! My appointment was scheduled within an hour of my call by Deleni, who was very courteous. Stephen was the technician and he showed up a couple of minutes early. He listened as I explained the problem and reviewed the costs with me. He got to work quickly and cleared the drain in no time. No attitude and he was very efficient. Explained warranty and follow-up appointment with camera crew. Cost was reasonable and no surprises. Couldnt be happier.

Review 13 (2024-12-17 - Rating: 5)
Same day service with quality and value. I was kept informed on when the technician was arriving and he was on time. Troy, my technician, explained everything very well including the expected cost upfront. He was very professional and I will be calling again for any additional needs.

Review 14 (2025-01-07 - Rating: 5)
Devin identified my waterheater needed replaced and provided a quote and how long it would take. He helped me receive a discount since I spent 1000s on repairs in past month with Roto Rooter. I will continue to use your company in future. I appreciated all the work Devin did for me.

Review 15 (2024-10-31 - Rating: 5)
John from Roto Rooter came out this morning and was very polite and professional. He did a great job and helped resolve our drain issues. I would definitely recommend him .... he knows what hes doing. God Bless and thanks again John!!!!

Review 16 (2024-10-03 - Rating: 5)
We had a wonderful experience! Jermaine Anderson was our lovely plumber. He was knowledgeable, friendly, efficient, courteous and honest. We truly appreciated his guidance and care throughout the whole process of replacing our water heater. We’d give him 11 out of 5 stars if we could.

Review 17 (2024-12-21 - Rating: 5)
I had the best experience with Kennitta. She was polite and worked efficiently. I highly recommend her! She installed a new hot water tank for us and we are so grateful she was able to do it same day!

Review 18 (2024-12-20 - Rating: 5)
Marc came out to address an issue with water backing up in our garage. He was very knowledgeable and quickly was able to identify / resolve the issue. Very personable and will be asking for him next time we need Roto-Rooter.

Review 19 (2024-11-28 - Rating: 5)
Everyone at Roto-Rooter was helpful and fast in helping to repair a faulty wax ring on my toilet the day before thanksgiving. The technicians were friendly and did great work! Will definitely use them again for future necessary work!

Review 20 (2024-04-26 - Rating: 4)
Kennitta responded the same day within hours, found our broken pipe, fixed it up and was out of here within 3 hours. Would recommended for further repairs! Pricing was a little expensive but they did a fast good job. Thanks again Kennitta and Joseph

Review 21 (2024-09-16 - Rating: 5)
My plumber, Qwayne id 5211, was Amazing!!! Super fast. Super knowledgeable. Super kind. He even cleaned a ring up around the toilet that was caused by a leak! Would recommend him every time if possible!! My mom’s used this company before and never had a problem!! 10 stars for me!!! Thank you!!!!

Review 22 (2024-11-05 - Rating: 5)
Joe was amazing! He reviewed all of my options with me making sure I understood everything and pricing. He truly went above and beyond. His kindness and professionalism is hard to find, he’ll always be my first call.

Review 23 (2024-10-27 - Rating: 5)
Steven was very efficient courteous detailed. He explained the entire process to me. He was able to solve the problems ensure that they were actually solved before he left. Excellent job. I will definitely be using the service again. Roto-Rooter. You have a wonderful employee in Steven.

Review 24 (2024-12-30 - Rating: 5)
I had a drain in my basement that was overflowing. I called Roto-Rooter at 6pm on a Sunday. The technician, Troy, arrived around 6:30, and had resolved the issue by 7:15. I couldn’t be more satisfied. Two thumbs up.

Review 25 (2024-12-06 - Rating: 5)
Had them come out for a leaky faucet. They got us scheduled and assigned Devin to get us sorted. He was courteous and professional identifying the issue and solution quickly. Very satisfied with the service and work done. Will use for future needs.

Review 26 (2025-01-04 - Rating: 5)
We called Roto-Rooter for a clogged toilet after our todlers flushed some things they shouldnt. Jermaine Anderson arrived sameday and had the problem solved in less than an hour. We will definitely call Jermaine again if we have any further plumbing issues.

Review 27 (2024-11-28 - Rating: 5)
Roto-Rooter saved Thanksgiving day! Troy was awesome! He arrived within 30 minutes of my call, was friendly, knowledgable, and determined to fix the problem. I will definitely use their services again!

Review 28 (2024-12-12 - Rating: 5)
Very professional team: Robert, Ian, and Joe. Worked through difficult weather and excavating conditions to complete the project on time. Never left us without use of facilities even during a complete sewage line replacement. Highly recommend both the diagnostic and operational teams!Mark K.

Review 29 (2025-01-04 - Rating: 5)
Found I had backed up sewer in my basement just before dinner time. JB from roto rooter made it out around 9pm and was all done and out the door by 10:45pm that same night. Helpful and courteous service from JB. Not to mention much of his work had to be done outside in the 20 degree weather.

Review 30 (2024-12-05 - Rating: 5)
We had been struggling with water issues for over 4 months. Our technician was very knowledgeable, thorough, and professional. We would recommend roto-rooter and thank them for efficiently getting our water running smoothly again!

Review 31 (2024-11-04 - Rating: 5)
I called a different plumbing company that quickly got me scheduled for the start of the next day, but they were not able to help me at all that day. I called roto-rooter, and they had a technician (Jermaine)at my house in 30 minutes. He was professional and pleasant, and solved all of my issues in a timely manner. I will highly recommend you to anyone who has plumbing problems.

Review 32 (2024-12-03 - Rating: 5)
Nick was excellent and went above and beyond. It was pitch black and he worked in the 20 degree weather to unclog our house trap. He even went above and beyond to make sure that it didn’t happen again. We are so happy with the service.

Review 33 (2024-08-27 - Rating: 5)
Our tech Christian was very professional and patient with us. He took the time to explain the problem and how he was going to fix it. Even mentioning the most cost efficient way to go about the repairs. We highly recommend and if we need anymore repairs we will be requesting Christian.

Review 34 (2024-12-08 - Rating: 5)
Jermaine & Kiersten were fantastic. My leak was a big hassle area. Jermaine was knowledgeable kept me informed as he went all while teaching Kiersten. They minimized the cuts in the wall and worked till it was complete which was into the evening. I would call them again.

Review 35 (2025-01-03 - Rating: 5)
Emergency fix in hours from the initial call to completion even right after the holidays. Job explained ahead of time and done well. Tech Jermaine Anderson was great

Review 36 (2024-12-03 - Rating: 5)
Everything was great! I had a new gas range delivered and it was discovered that the old valve for the gas connection was corroded. Joe and Joe came out to fix the gas line connection less than 24 hours after I contacted Roto Rooter and fixed the problem.

Review 37 (2025-01-05 - Rating: 5)
Nick and his partner that came to unclog our drains were on time, professional, and you could tell they really do care about their customers! Would recommend those two again and again!

Review 38 (2024-09-18 - Rating: 5)
Christian was sent to service our hot water heater, and ultimately ended up installing a new one. He was very friendly, patient and knowledgeable. Will gladly request his service for any future plumbing needs.

Review 39 (2024-11-15 - Rating: 5)
Christian was very polite and professional. He showed me what the problem was and told me how much it would be before he started to work on it. He worked fast and diligently. Another problem arose which he explained to me before he started to work on it, which was nice. He had good personality. Definitely use these plumbers again.

Review 40 (2025-01-06 - Rating: 5)
The technician Nick is awesome! I had water leak in the bathroom and called them. Nick came to our house on the same day and professionally fixed it .

Review 41 (2024-10-31 - Rating: 5)
Troy was awesome! Very helpful and very knowledgeable. Great person to talk to in a panic about the leak. I felt very confident in his work and it was all fixed super fast. Highly recommended!

Review 42 (2024-11-10 - Rating: 5)
Excellent Service by the tech, he was able to unclog the drain quickly and answered all my questions. Pricing was high for a clogged drain but that was not his fault. Was able to get appointment next day

Review 43 (2024-08-21 - Rating: 5)
From same day non emergency appointments to excellent service I HIGHLY recommend Roto-Rooter Plumbing. We were struggling to fix a clog on the drain both out am dishwasher and washing machine use. They came out same day and fixed it quickly. Not only did he easily and quickly fix the problem but Jason also helped clean up the water that had backed up. He was extremely knowledgeable and professional the entire time and we were given a 6 month guarantee that it is fixed. They also were running a promotion and gave us a large jug of product that will help finish clearing the pipe and prevent future issues with no extra charge. Overall we have never been disappointed when we call Roto-Rooter and this time was no different.

Review 44 (2024-11-07 - Rating: 5)
Christian from Roto Rooter in Murrysville did an amazing job. He was very knowledgeable. He identified the problem and solved the issue. He was friendly and courteous. The price for the job was affordable and fair. Thank you Christian.

Review 45 (2024-09-02 - Rating: 5)
Made an emergency call late the other night after we encountered a toilet problem we were unable to fix ourselves. Nick made the hour-plus drive to help us out and was wonderful. Super nice and did a great job of explaining what needed to be done. Service was quick and well done. Thank you, Nick!

Review 46 (2024-09-17 - Rating: 5)
Jermaine from RotoRooter arrived at the scheduled time and immediately assessed the situation. He explained everything he needed to do and provided an estimate that was spot on. Jermaine worked efficiently and was very pleasant and polite. I think we found our new plumber!

Review 47 (2024-07-17 - Rating: 5)
My ejection pump died on a Saturday evening. It was emergent that we get it fixed; no water down the drain, no toilets, etc.Roto-Rooter came out that night, assessed & made a plan.Long story short:- The plumber (Joe B.) was awesome. Knowledgeable, professional, personable, he was normal and nice. I recommend Joe B.! He was a good dude.- The price was high. I get it; things cost more, I needed it NOW, national chain with credibility, etc. Still, it was costly.- Do I recommend Roto-Rooter? I do. I needed a service right now, I trust the work & the team, and Im just not thinking about the price in these situations.

Review 48 (2024-08-22 - Rating: 5)
Jason and Qwayne worked hard all day and managed to completely replace our pipes in about 10 hours or so, and did a wonderful job. They were so helpful, professional, knowledgeable, and quick. They did amazing work and I couldn’t be happier.Jason took the time to make sure we understood everything that was happening and answered all our questions and gave us a little tour through our new pipes when they were all done.Patrick with water mitigation has had to come out here twice, and he was great, very informative and made sure nothing was happening to the integrity of our home and did so in a pleasant and empathetic way.This has been the only place we’ve dealt with to manage to address the problems we were having in an excellent and timely manner and it’s a big relief to have my plumbing done by the professionals at Roto-rooter!

Review 49 (2024-12-08 - Rating: 5)
Nick is a great guy! Came in and had our mess of a kitchen sink solved and fixed in an hour!!! He was very nice too! He got there in under an hour too.

Review 50 (2024-09-10 - Rating: 5)
Jason was extremely courteous , knowledgeable and helpful. He assessed the problem quickly and efficiently and at no point did I feel pressured into anything after he provided my options. I did not know what to expect and feared the worst beforehand. What a great experience. I will not hesitate to call in the future with any issues.

Review 51 (2024-07-30 - Rating: 5)
Called Roto Rooter for an emergency service, and they were able to send Devin out within thirty minutes. He walked me through what needed to be done to fix the problem in a professional and thorough manner. Very impressive young man!

Review 52 (2024-07-31 - Rating: 4)
Everyone I interacted with from the call center to the service team was very polite and professional. Unfortunately my issue was not completely resolved at the first visit, which let to needing a second visit for which I was not charged anything additional but was an inconvenience. I have to thank Nick for being incredibly thorough when he was at my home during the second visit ensuring that all problems were truly resolved before he left, explaining what had happened and why, and giving advice to avoid future plumbing issues.

Review 53 (2024-12-05 - Rating: 5)
Very professional, very knowledgeable. He arrived on time and thats important today. I would not hesitate to call roto rooter again and tell my friends and family to do the same.

Review 54 (2024-10-27 - Rating: 5)
I recently had a plumbing issue in my kitchen area. I contacted Roto-Rooter for an estimate; after reviewing the problem with Bikash Pokhrel (Service Technician) the contract was awarded. He was friendly, professional, detailed, thorough, and customer- focused. During the entire project he explained to me step by step of the process the reason why and what was required to obtain a successful result. My questions were welcomed and answered without hesitation by Bikash. The workmanship was fast and efficient. He took great pride in his workmanship. Once the project was complete, he reviewed what was performed and we made sure everything was working properly. I was completely satisfied with the work and the cleanup. I have no hesitation in highly recommending Roto-Rooter for any plumbing issues. The company should be proud of having employees such as Bikash. I thank the entire team for making my experience smooth and informative, alleviating the stress that often comes with home plumbing issues.

Review 55 (2024-10-29 - Rating: 5)
Kennita was the best!! I was super stressed out with a blocked sink but she came through and was able to get everything fixed up for me. She was super personable too, we got to joke a bit along the way which made things so much less stressful for me.

Review 56 (2024-09-17 - Rating: 5)
Joe was phenomenal. My toilet broke at 11pm and flooded my basement. He was there within 35 minutes and solved the problem right away. Quickly fixed it, left the space clean, and was all around just a really nice guy. Thanks Joe!!

Review 57 (2024-10-27 - Rating: 5)
Nick Black the tech came out on a Sunday, was extremely knowledgeable and professional. Got the back up issue identified and corrected and cleaned up nicely. Couldnt have had a better experience. Thank you.

Review 58 (2024-08-13 - Rating: 5)
Nick came out on a Sunday evening to assess my leaking water heater. He came back the next morning and fixed it quickly. He was professional and courteous. Would recommend for emergency services.

Review 59 (2024-08-22 - Rating: 5)
Since we moved in our house has had chronic plumbing issues. Roto rooter has been the only place to actually fix any of the problems weve had instead of delaying the inevitable. They came quickly when a leak in the ceiling revealed itself with a bubble in the paint, and they worked around our schedule to get all of our piping replaced to keep sewage from leaking into our kitchen. I have been absolutely satisfied from start to finish with their work, and Corey, Jason, Qwayne, and Patrick were lovely to work with both times that we had to rely on them.

Review 60 (2024-09-07 - Rating: 5)
Nick B came out to my house at 7pm on a Friday night and worked like a mule for two hours to unclog the downspout. He was a true gent and a great plumber! Would absolutely recommend his services through Roto-Rooter.

Review 61 (2024-05-09 - Rating: 4)
I had to call Roto-Rooter for a cracked drain pipe that needed to be replaced urgently. While their pricing is on the high end, they were able to complete the job the same day and the tech, Qwayne was professional and polite. Despite the price tag I think it was worth the money to have it fixed and not have to worry about it anymore.

Review 62 (2024-09-21 - Rating: 5)
I had an urgent call and Roto-Rooter sent someone out pretty quickly. Jermaine Anderson who helped me was very professional and was able to find and fix the issue in a time efficient manner.

Review 63 (2024-09-14 - Rating: 5)
Jason did a great job. He helped us resolve the plumbing issue and fixed our washer and dryer set real good. Recommend ROTO 100%

Review 64 (2024-11-16 - Rating: 5)
Jermaine Anderson arrived as scheduled and immediately diagnosed the problem . He explained what needed to be done so that I could explain it to my husband who was out of town. Jermaine was very knowledgeable and we discovered that he replaced our water heater a couple of years ago working with Roto Rooter! He also found another problem with the pressure valve in the basement which could have contributed to the broken valve of the toilet. If we need the services of Roto Rooter again, we will be requesting Jermaine!!

Review 65 (2024-08-08 - Rating: 5)
Troy was our plumber, he was very good at his job and easy to schedule an appointment with. Our plumbing was completely fixed in 2 days. I would recommend this company to anyone!

Review 66 (2024-08-08 - Rating: 5)
Kennita was wonderful. They showed up very quickly, was very kind, easy to work with, and best yet, they fixed our clog! I would definitely call again!

Review 67 (2024-07-17 - Rating: 5)
Nick was very professional, personable and showed up on a Sunday. My water heater problems were easy for him to diagnose, order parts and complete the installation. He thoroughly explained all the technicalities. He/Roto Rooter have a long term customer.

Review 68 (2024-12-10 - Rating: 5)
JT works miracles. We had a very bad clog in our main line and he spent a lot of time and care getting it right for me and my family. I really appreciated him taking the time to do it right!

Review 69 (2024-11-26 - Rating: 5)
Jermaine was so helpful and knowledgeable! He fixed our shower fixture quickly and was very personable and courteous.

Review 70 (2024-10-10 - Rating: 5)
Kennitta was very friendly, professional, and did a wonderful job resolving our shower faucet leak. After having this issue addressed by private contractor plumbers in recent months, the leak continued so I called Roto Rooter to get the issue fixed once and for all. Kennitta completed the work in short amount of time and I feel confident in her resolution. We will be using Roto Rooter from now on. Thanks!

Review 71 (2024-08-28 - Rating: 5)
Jermaine Anderson was our technician today to unclog our drain in the basement. I highly recommend him for any of your drain issues. He was very polite and very professional. A nice young man. 5 stars for him.

Review 72 (2024-11-08 - Rating: 5)
I called them early in the morning. A technician was at my house within 2 hours and fixed the problem. He was very professional and educated. I am very satisfied.

Review 73 (2024-08-16 - Rating: 5)
My technician Nick did a wonderful job. On an emergency call for leakages and water malfunction, he was able to diagnose and repair our issues effectively. He was also very friendly!

Review 74 (2024-09-04 - Rating: 5)
JB from Roto-Rooter did a fantastic job at my place. He cleared a clogged main drain at my home quickly and efficiently and gave me tips to try and prevent a repeat occurrence. Highly recommend.

Review 75 (2024-07-06 - Rating: 5)
Joe was great, and he did an amazing job. He took his time and explained what needed done. He was able to get the job done, he was very knowledgeable. He was very careful not to make more of a mess than what we already had. I would definitely highly recommend Joe again.

Review 76 (2024-07-23 - Rating: 5)
Great experience with Roto-Rooters and especially Joe. He came out quickly and made sure the job was completely done, even had to unfortunately install new water heater twice due to manufacturer issue. Great customer service.

Review 77 (2024-10-13 - Rating: 5)
We have used Roto-Rooter a handful of times, and every time, we are pleased by the work, care, and expertise of the plumbing and water cleanup help they provide. We will continue to use their services for our home water and plumbing needs. Thank you, Joe, Mark, and Bikash.

Review 78 (2024-08-20 - Rating: 5)
John was amazing! He arrived within 30 mins of me calling for assistance. Explained everything up front with the fee as well. Courteous, pleasant, thorough, and professional!!!

Review 79 (2024-11-25 - Rating: 5)
Troy was exceptional. You can tell it’s not just a job to him, he cares about getting the job done and then some. I would recommend him in a heartbeat. A+

Review 80 (2024-07-27 - Rating: 5)
Christian Stokes was simple the best! From the moment he showed up to the moment he left, he was extremely polite and professional. He was also very thorough in the work he performed. I will definitely call him again in the future.

Review 81 (2024-08-01 - Rating: 5)
Jermaine Anderson was very friendly, respectful, and kept me informed with what was going on while installing my water heater. He was quick and left everything clean!

Review 82 (2024-11-11 - Rating: 5)
Called Roto-Rooter on a Monday morning about a clogged drain and the issue was resolved by that afternoon! Our technician Joe was super friendly and knowledgeable.

Review 83 (2024-07-10 - Rating: 5)
Water pressure was way too high due to a failed Water Pressure Regulator. Called Roto Rooter around 1:30pm and they had a plumber at my house by about 3:00pm. Troy had everything in his truck to do the job and was was done in about and hour. Quick, courteous an efficient. No long stories, a reasonable price and same day service were all appreciated. Thanks Troy!!

Review 84 (2024-11-01 - Rating: 5)
John was very helpful and got to our house in an extremely quick manner when we had an urgent issue! Would definitely recommend!

Review 85 (2024-10-05 - Rating: 5)
Jermaine Anderson is a professional! Prompt, kind and knowledgeable! Helped us with our leak and repaired it in no time! I’d highly recommend him!

Review 86 (2024-11-06 - Rating: 5)
Troy was great. He exposed everything and was very professional. He cleaned up real nice. I would recommend him to friends and family.

Review 87 (2024-05-23 - Rating: 5)
Quick same-day response to our call. They provided a small window of when we could expect them to come out and they arrived towards the end of the window, but still within!They quickly assessed our issue and ran through the 3 options they would try and what order they would try them out in. They also provided a quick rounded estimate to give us an idea of what we could expect from the cost of option 1 (and how the price would likely increase if we had to explore the other options)I liked how they were very transparent.During the fix, they stopped to show us what caused the issue and let us know option 1 would work.They were able to quickly resolve our issue. And explain what they did to get there.They gave us their contact details incase a followup was needed.Overall, a great experience.We had a shower drain cleared, stopper repaired, and a tub faucet replaced.Total repair time ~1 hour.

Review 88 (2024-12-02 - Rating: 5)
Nick from Roto Rooter literally was the best and removed a lot of debris from our pipes. Very nice job and explained everything he did or wanted to do.

Review 89 (2024-08-08 - Rating: 5)
Nick was very informative. Unclogged the floor drain within minutes. He did a fantastic job for me! Thank you very much-Dennis JunkerGeneral ManagerBar Louie - NorthShore

Review 90 (2024-06-27 - Rating: 5)
I had an evening sewage emergency with a clogged main drain, and Roto-Rooter came to the rescue! A technician (Christian) arrived within the hour of calling and fixed our issue in less than 30 mins. Very professional, friendly, timely and respectable of our home. Even gave us some helpful information on how to repair the clogging ourselves in case of another issue. Price was reasonable too, especially for an evening emergency appointment. He explained exactly what he was going to do and discussed price before proceeding to getting started! I cant thank their service enough for the peace of mind! I recommend Christian for your plumbing needs.

Review 91 (2022-03-16 - Rating: 5)
Cory and Tyler were hard working and professional. They arrived on time and answered all of our questions. Very pleased to have them replace our water pipe.

Review 92 (2024-07-23 - Rating: 5)
Stephen was great! Provided Excellent service. Friendly and professional, explained everything he had to do. Our drains are clear now and we are very relieved. Thank you!

Review 93 (2024-07-08 - Rating: 5)
Same day service, they responded immediately and came within a two hour window since I called. John, the technician was very knowledgeable, helpful, answered all my questions and provided recommendations. I would recommend Roto-Rooter and use their services again.

Review 94 (2024-07-15 - Rating: 5)
Installing water heater was smooth, fast and professional.Quote for the labor was fair.Nick B. was great and I wish we get him for all our future needs.He did something that saved us money and made us to chose Roto-Rooter in the future.Water heater that we provided and bought at Loews, was damaged when we took it out of the box.Instead of charging us and just leaving us, he offered to wait for a little bit, till we run to nearby Loews and purchased another water heater.That ment a lot for us, because it was already late afternoon and we would not be able to do anything till the next day because we had to work that night.The next day would be another Quote for the labor, and more waste of time, which we really dont have, considering that we work two jobs.Thank you Nick B.. You showed that you are understanding and human, and 5 stars for your company, and 10 stars for you.Thank you.

Review 95 (2024-08-26 - Rating: 5)
Nick and Dyllan were both so helpful with the plumbing fix and water restoration! They came right away, were very kind and transparent, and helped answer all of my questions. Nick identified the leak and fixed it. Dyllan helped me file a claim with my insurance company and talked me through all of the next steps at every point. Grateful I called Roto-Rooter - they will be my go-tos if I ever have another issue!

Review 96 (2024-06-21 - Rating: 5)
Christian is a great technician. Roto-Rooter should be proud of having him! He is honest, respectful and knowledgeable plumber ever been in my house. I recommend him to anybody who needs plumbing job done right and yes, he deserves a bonus 👏! Thanks!

Review 97 (2024-07-09 - Rating: 5)
Whenever, I have needed immediate service for plumbing issues that flair-up unexpectedly (pipes breaking, stack leaking and water heater replacement) in my home - Roto-Rooter has always been my Super Hero to the rescue!Sure, home warranty services are affordable but they do not respond expeditiously, when water is flooding your house.But, today the technician (Cooper) was at my door at 8am, ready to fix my toilets malfunction which made me 😊. Thanks, Cooper for completing the repair @ 11am... you were definitely a life saver.Now I will have to investigate further options because the damage from the water has given me a gift that must be corrected, before we can return to normal.

Review 98 (2024-06-14 - Rating: 5)
Kennita was fantastic! Came out same day. Very friendly. Very professional. Provided an excellent assessment and offered me all my options.Truly felt taken care of, and now I have hot water again!Thank you!

Review 99 (2024-03-30 - Rating: 5)
Very pleased with the fast and courteous service especially on a holiday weekend. The dispatcher kept us updated on when the service tech would arrive and even apologized for being a few minutes later than expected. Steve was extremely nice and professional and explained everything to us. He knew exactly what the problem was and fixed our drain quickly at a good price. We would definitely recommend and use Roto Rooter again.

Review 100 (2024-09-02 - Rating: 5)
JT was amazing, professional and has a wonderful personality. He saved or day!

Review 101 (2024-10-22 - Rating: 5)
Kennitta was the absolute best. She was so quick and efficient. Very friendly and will definitely be calling in the future!

Review 102 (2024-11-05 - Rating: 5)
Kennita was excellent. Very efficient! We appreciated her work in repairing our toilet and fixtures.

Review 103 (2024-06-27 - Rating: 5)
I highly recommend working with Joe. He came by with short notice, gave us a run down on what the issue is, what needs to be fixed and how much it will cost. He fixed 3 plumbing issues within half a day and even gave us 30% discount! He is so friendly and helpful if you need a plumbing job.

Review 104 (2024-12-03 - Rating: 5)
Bathroom sink drain installed. Very happy with the push down drain to stop and open water flow into and out of the sink. Plumber did a great job.

Review 105 (2024-12-16 - Rating: 5)
Service was fantastic and all issues were resolved. I would recommend Rotor Rooter and John to anyone in need of plumbing service.

Review 106 (2024-09-04 - Rating: 5)
The water heater in my house was making a strange noise that is hard to describe. Not boiling or popping sounds, but more like a burping sound. Roto-Rooter tracked it down as a problem due to over pressure in the house line. Installation of a pressure regular resolved the problem. Same day and excellent service.

Review 107 (2024-12-04 - Rating: 5)
Jason does quick efficient work, is very respectful of your property, and puts the customer first! Highly recommended

Review 108 (2024-07-09 - Rating: 5)
Devin, Darren and Shawn were professional and friendly. They were able to replace 2 sump pumps the same day as the initial call. Everything was explained before they did any work and walked me through it when the work was finished. Before leaving, they asked if I had any questions and said I could call if I had any questions moving forward.

Review 109 (2024-06-04 - Rating: 5)
We had a sewage clog that caused damage in our basement. The service technician, Troy, fixed the issue quickly. He was very nice and professional. He also let us know of their cleaning service. It was a relief to know that we didn’t have to do it ourselves and worry that we had not sanitized everything properly. They sent a field supervisor, Joseph Boneysteele, to assess the damage and notify our insurance company. He was extremely helpful. He provided us with detailed next steps and guidance, so we knew exactly what to expect. We would definitely recommend Roto-Rooter’s services to everyone!

Review 110 (2024-09-30 - Rating: 5)
Hello, John (JT) was prompt, courteous, knowledgeable, and provided clear communication regarding the process; pricing. The plumbing clog was remediated, swiftly by JT! Would recommend!

Review 111 (2024-06-15 - Rating: 5)
I received fantastic service. Troy arrived within about an hour of my call on a Sunday afternoon. He slowed the my main water valve leak enough that I didnt have to worry about it overnight or the next morning as I called the city waited for them to arrive to shut off my water. He prioritized my situation, arrived within a half hour of the city shutting off my water, quickly made the repairs, and even stuck around until the city turned my water back on to make sure he was happy with his work. This was the first plumbing emergency of my first house, and Im thankful it was Troy who helped me out through this stressful situation.

Review 112 (2024-06-03 - Rating: 5)
We were extremely grateful that withhin two hours of making our call, they solved our issue. Troy and Matt quickly resolved our clogged sewer line. They were extremely respectful, professional, efficient, and friendly. We would definitely recommend Roto-Rooter to a friend who is in need of plumbing issues.

Review 113 (2024-06-29 - Rating: 5)
Thank you so much for your service. I truly needed the chaos to stop! Kennita was kind, patient, and professional. And the two gentlement (Patrick B. and the new employee) were great as well.

Review 114 (2024-06-27 - Rating: 5)
Our technician Stephen was fair and honest in assessing the our drainage situation. Explained what was going on and didn’t try to do any unnecessary repairs. Appreciate the honesty and transparency and would absolutely use Roto Rooter’s services again.

Review 115 (2024-09-26 - Rating: 5)
Roto Rooter was very professional and kept thier workspace very clean. I had them for a full sewer install and they were upfront and open with the process the while step if the way.

Review 116 (2024-12-04 - Rating: 5)
Matt was great, knowledgeable, efficient, and kind. We would absolutely call Roto Router again!

Review 117 (2024-10-18 - Rating: 5)
Damian responded to our emergency issue within an hour and was very professional. He was able to clear the blockage and was very knowledgeable.

Review 118 (2025-01-03 - Rating: 5)
Jermaine was very professional and friendly. He did a great job!

Review 119 (2024-10-07 - Rating: 5)
Plumber came on time, was very polite and skilled. He opened the sewer and left a clean area.Performance was beyond my expectation

Review 120 (2024-07-09 - Rating: 5)
Troy was really great to work with and was able to get the job done quickly. I also really appreciate his additional help with our garbage disposal. I would recommend him to friends and family.

Review 121 (2024-07-04 - Rating: 5)
Devin was absolutely wonderful. He was personable, professional and very respectful of our home. He handled the job so effectively and efficiently. A true asset to the company. We are very happy with the service provided.

Review 122 (2024-09-21 - Rating: 5)
Quick response on Saturday morning, Jermaine Anderson was our tech. Super nice guy. Main drain is all good now!

Review 123 (2024-11-26 - Rating: 5)
JT was excellent. Fast and efficient and had us laughing the whole time. We would highly recommend him.

Review 124 (2024-07-26 - Rating: 5)
Stephen was there for about 4 hours, trying to get a rusted bolt off of the toilet. He don’t quit! Worked until it came off. Very quick and honest service. Great job!

Review 125 (2024-08-02 - Rating: 5)
I called Roto-Rooter for an emergency plumbing issue. They were very thorough, friendly, and helpful. I definitely recommend them.

Review 126 (2024-06-13 - Rating: 5)
Roto-Rooter is AWESOME. The technician, Kennita came within the hour and started on the job right away. Unlike other companies, she walked us through the process and explained everything she was doing. She was straightforward with what was going on, didnt pull any punches like the previous company we had one time. We will be using Roto-Rooter from now on! Great job!

Review 127 (2024-12-01 - Rating: 5)
The technician was very thorough and explained everything to me. He took his time and was very courteous.

Review 128 (2024-10-18 - Rating: 5)
J.T. was very friendly and explained the process and costs up front. Made sure the job was completed properly. He EVEN worked through His lunch break !!

Review 129 (2024-12-19 - Rating: 5)
Had a clog late at night and Jermaine Anderson was able to come out super quick and solved our issue supper quick!

Review 130 (2024-12-08 - Rating: 5)
He was very helpful. Everything was explained in an easy to understand way and he was patient with us. Problem was solved

Review 131 (2024-05-31 - Rating: 5)
We had our basement floor drain backup at 8PM on a Thursday night and didnt think twice about calling Roto Rooter. They had us back to normal in no time at all! NICK B. was assigned to our job and he was fantastic. Nick was friendly and explained everything perfectly about our plumbing and what needed to be accomplished. Vert trusted company and friendly folks. Highly recommend them for your plumbing needs! Thank you!!

Review 132 (2024-11-09 - Rating: 5)
John is a great technician who was able to quickly and efficiently help me clear my drain and fix my problems. Highly recommended!

Review 133 (2025-01-03 - Rating: 5)
Nick was great! He came out same day and replaced my hot water heater. He was very nice, knowledgeable and patient. I really appreciated the prompt and efficient service!

Review 134 (2024-09-28 - Rating: 5)
Jason was professional, thorough and knowledgable. He made me feel confident in Roto-Rooters service.

Review 135 (2024-07-27 - Rating: 5)
Excellent service. We had an emergency in the basement with a leaking old pipe from the city. We found out that there was no immediate solution, and they didn’t charge us and helped us get in contact with the right people.

Review 136 (2024-05-16 - Rating: 5)
Nick recently helped us with a very difficult leak. We couldn’t be more impressed and thankful. He identified the problem, fixed it expertly, and provided great information along the way. Nick was professional, knowledgeable, and ensured everything was clean before he left. His exceptional service and attention to detail make him highly recommended. Thank you, Nick!

Review 137 (2024-02-10 - Rating: 5)
Called early for an appointment, and was scheduled for between 8:00 and 9:00 a.m on the same day . At 9:10 a.m. the dispatcher called and said expect the plumber to arrive within 30 to 45 minutes. He arrived in advance of 10:00 a.m.. Michael was professional, and courteous. He explained details in a manner we could understand, was interested in what we had to say, and presented a FREE written estimate within 15 to 20 minutes . There was NO ADDED fee for a WEEKEND service call , We agreed to the price and the work was completed in approximately one and a half hours. We actually anticipated this work taking a lot longer. We were happy at completion, and will be asking for Michael for any future work.

Review 138 (2024-07-07 - Rating: 5)
Very prompt, polite and did a great job. He explained everything, including costs and labor. I was very impressed. Joe was very nice and helpful. Thanks.

Review 139 (2024-12-28 - Rating: 5)
Was very kind and punctual. Did not take Jermaine Anderson long at all.

Review 140 (2024-12-31 - Rating: 5)
JT was a very pleasant service agent and was able to fix the problem quickly.

Review 141 (2024-11-28 - Rating: 5)
Jermaine Anderson was the tech. He was patiently answered my questions. He cleaned everything after he was done with the repairs.

Review 142 (2024-09-19 - Rating: 4)
Very good job to fix my plumbing needs very detailed and efficient plus gettin a warranty’s on work puts my mind at ease the reason for only 4 stars is price is steep but one time fixes you apparently have to pay for

Review 143 (2024-08-07 - Rating: 5)
Thank you to Cory and Bikash today. Bilash was honest with his opinions of consequences of different methods and Cory provided valuable insight to determine direction and outline concerns. We are so appreciative of you both. Thank you!

Review 144 (2024-05-01 - Rating: 5)
I had a very difficult job with hard to find parts due to my 130yr old house! Ceasar went above and beyond to fix it perfectly. I appreciated his patience and unflappable attitude, he is a great guy! I will be sure to recommend your company to anyone needing a good plumber.

Review 145 (2024-05-31 - Rating: 5)
Nick B. was very friendly (especially being that he came out at 11 at night for an emergency service). Extremely knowledgeable, I learned a lot while he was taking care of the drain backup. Were grateful that he was able to solve our problem. Would highly recommend him and Roto-Rooter.

Review 146 (2024-05-26 - Rating: 5)
This was my first time using Rotor-Rooter. Christian was very efficient with unclogging my drain in the basement on Memorial Day weekend. Anytime I was taking a shower or flushing my bathroom toilet over the past 24 hours, there was a huge mess in my basement. Christian not only fixed the issue in under an hour but he was very professional and knowledgeable. Thank you!

Review 147 (2024-11-11 - Rating: 5)
He was great! Very nice, explained the issue to us. Awesome guy!

Review 148 (2024-09-12 - Rating: 5)
Jason & Cory were great to wirk with, very knowledgeable and efficient. Service was prompt and courteous. Would highly reccomend!

Review 149 (2024-01-02 - Rating: 5)
We received service due to our pipes being clogged from a previous owner of a home we just purchased. I reached out to Roto Rooter for their 24/7 service due to the fact that our only bathroom was out of service. My 5 star review is solely for the service I received when our technician Don arrived. He was wonderful and informative throughout the entire process. I do however strongly encourage a better communication system between the technicians and dispatcher. I placed a service call online around 3:30PM on January 1st for a window between 5-7PM. I received 4 different calls from dispatchers notifying me on the status of our technicians arrival. I was told a handful of times that we were next in line for a tech to arrive, but each time was just advised theyre on the way. It wasnt until around 9:30PM that I received a call stating our technician was no longer coming tonight and we would be rescheduled for the first appointment window starting at 8AM Tuesday morning. I was informed that since I was rescheduled we would be priority and taken care of quickly. I contacted the dispatch center several times between 830AM and 10:30AM only to be told hes on the way, approximately 30 minutes. Our technician did not arrive until close to 11AM. The technicians are set up with unrealistic expectations on service repairs and appointments which is poorly communicated from the dispatch center to the customer. I would have much preferred being told that the technician was held up at a job and they would give me a more realistic time frame of when he would arrive rather than a generic hes on the way. I sincerely appreciate the work the technician did, and hope in the future the company can put work into creating a better customer experience prior to arrival.

Review 150 (2024-11-28 - Rating: 5)
My technician was prompt, friendly and extremely knowledgeable! Went above and beyond to get my drain cleared on Thanksgiving Day.

Review 151 (2024-03-01 - Rating: 5)
Devin helped us out so much when we had an issue with our bathroom plumbing. We spent a week not knowing what was going on and he was able to quickly identify the issue and resolve it, as well as make any future possible issues easier to resolve for us. He explained everything in ways I would understand and fixed everything up for us quickly. I’m extremely pleased with the services and will recommend these guys to anyone I know that needs help.

Review 152 (2024-09-02 - Rating: 5)
Came very quickly. Address the issue and unclogged my sewer line. Professional and courteous service. Would recommend

Review 153 (2024-09-17 - Rating: 5)
Jason helped me with a leak in my house. Very knowledgeable, and fixed my issue on the spot. Would highly recommend!

Review 154 (2024-02-20 - Rating: 5)
Once the problem was discovered the call center kept me apprised of the arrival of the technical adjuster & the plumber.Both employees could not have been more courteous, effective & informative.I was informed of the procedure & they walked me through the claim with my insurance.The damage to the home was 4 floors and extended to the roof. The work was completed in a timely manner & with utter efficiency.I highly recommend roto-rooter.

Review 155 (2024-09-05 - Rating: 5)
Had a sewer clog. Made an appointment. Came super quick. Got it all unclogged in record time. A+ service

Review 156 (2024-06-28 - Rating: 5)
Able to schedule an appointment quickly which is always important with plumbing. They were here on time, diagnosed the problem and fixed it in a couple hours. A bit pricey but for peace of mind, worth it.

Review 157 (2024-11-11 - Rating: 5)
Devin and Marc were very thorough and courteous during their service visit. 10/10 recommend

Review 158 (2024-03-18 - Rating: 5)
As a newer homeowner I felt panicked when I had water coming from my hot water tank. I called Roto Rooter and they showed up less than the estimated two hour window. They let me know the issue and got to work. They were here until 11 pm on a Sunday and a holiday. No additional fees !! Very patient with getting me through the financial process and very good work. The situation was a nightmare but I didn’t miss a beat with my Sunday routine and me and the kids will be able to shower when we wake up !! Christian was thorough, patient and awesome. Would recommend. Work also comes with warranty.

Review 159 (2024-09-09 - Rating: 5)
Phenomenal work! Was able to fix our issue with no cutting into our living room wall, which I was so grateful for! And quick response.

Review 160 (2024-08-08 - Rating: 5)
Stephen and Roto Rooter would get infinite stars for the amazing job they did! So so thankful! Super fast and professional!!!

Review 161 (2024-04-03 - Rating: 5)
Devin was the best plumber I’ve used in our 11 years living in Pittsburgh. He was friendly, knowledgeable, and a good worker . He found my leak in 2 minutes!! He did a great job explaining the charges before he began the work !I told him he would be the one I called if I needed a plumber again .Five stars for sure !!!

Review 162 (2024-12-08 - Rating: 5)
Nick was patient and understanding. He showed me how to do the shut off valve and put in my drain

Review 163 (2024-10-22 - Rating: 5)
The service was great. On time. Professional and Christian was knowledgeable and pleasant person.Great job!

Review 164 (2024-07-31 - Rating: 5)
Great work as always. Fast to reach out and arrive. Quick on doing the job. Good on price. All and all, very pleasant experience.

Review 165 (2024-04-26 - Rating: 5)
Absolutely wonderful service and professionalism!!Stephen was awesome and was able to properly assess and fix our situation!! He was very kind, honest and a true professional. He literally saved us thousands of dollars!! I will highly recommend them to everyone I know.

Review 166 (2024-08-29 - Rating: 5)
Troy and the folks at Roto-Rooter were a great help and fast! Really friendly and knowledgeable folks! Thanks again for saving the day.

Review 167 (2024-10-19 - Rating: 5)
Great work! Friendly, wuick to respond, thorough and took the time to explain the issues. Highly recommend Devon!

Review 168 (2024-05-13 - Rating: 5)
Kennita and Joe did a wonderful job replacing an old water heater. They were very quick, efficient and professional, and explained everything to me during the process. Highly recommend!

Review 169 (2024-04-05 - Rating: 5)
FANTASTIC COMPANY FOR YEARS...ROTO ROOTER!! From the dispatcher to ALL the men who were here with us in our home to find the problem, fix it and explain in detail everything we needed to know. We got help immediately, on a holiday weekend, from warm, caring people! They ALL made us happy and feel secure again for a very reasonable price!! Thank you RR! We will recommend you to others!!

Review 170 (2024-09-02 - Rating: 5)
They came out super fast to diagnose my problem, helped me file a claim, no service fee & knowledgeable techs. I would definitely recommend.

Review 171 (2024-04-27 - Rating: 4)
Kennita was professional and courteous. She presented me with the price to install my kitchen faucet, I agreed and she got to work right away. The price was higher than expected but I was happy to have this done on a Saturday.

Review 172 (2024-10-05 - Rating: 5)
The technician was very helpful even though I opted out. Jason gave me good advice and was very polite.

Review 173 (2024-06-08 - Rating: 5)
Jason came out to my house for a plumbing issue.He was very professional and promptly fixed the problem.He obviously is a people person and someone you can feel confident that he will do a great job.Had a great experience using Roto Rooter.

Review 174 (2024-12-10 - Rating: 5)
The service technician, Troy, was very professional, knowledgeable and worked quickly to diagnose and fix the problem. Highly recommend!

Review 175 (2024-01-29 - Rating: 5)
J T was great. He was right on time, and worked diligently until he cleared our drain. Reasonably priced for the work as well. Robert the field supervisor was very knowledgeable and helpful also. Overall I would certainly recommend Roto Rooter to do the job. Well done guys!

Review 176 (2024-05-03 - Rating: 5)
Jason was a great repairman. He was communicative and hard working. He kept me informed throughout the process.Would highly recommend his work, the company and their great customer service.

Review 177 (2024-11-15 - Rating: 5)
JT was great! Very friendly and quick to fix our issue.

Review 178 (2023-11-30 - Rating: 5)
Our Tech, Jermaine Anderson, was incredibly professional and polite. Understood the issue the second he saw the pipes and knew how to fix it. He replaced the pipes and got our washer working same day.He was kind enough to take time out of fixing the plumbing to help me try to get the issue covered under a home warranty (it wasnt. I know shocking) and understood our urgency to have a working laundry room.While the service overall was a bit pricey in my opinion, Jermaine made it worth the cost. Not only did he clean up, he attempted to fit the drywall he had to cut back in place. I would call Jermaine again for any plumbing issues.

Review 179 (2023-11-02 - Rating: 5)
We discovered water in our basement and gave Roto-Rooter a call! They had a water restoration field supervisor and a plumber out same day to take a look. Both were super nice and great to work with. Doug explained the whole process and the steps that we would need to take to get the project completed. Michael was awesome. He tested our sump pumps and really inspected our whole basement and outside. He was thorough and explained everything as he went through and did the inspection. I would recommend them and would gladly work with this company again!

Review 180 (2024-09-19 - Rating: 5)
Jermaine replaced our faucet within hours after it broke. Was a big help. Fast and efficient.

Review 181 (2024-06-15 - Rating: 5)
Called on a Saturday late morning, and tech arrived within an hour. Work was completely thoroughly and great communication throughout. Kennitta dod a great job!

Review 182 (2024-10-22 - Rating: 5)
Kennita was excellent, courtesy, quickly identified and corrected my problem. I highly recommend her .

Review 183 (2024-12-12 - Rating: 5)
Christian was very professional and friendly. Showed me what was wrong with the plumbing that I had done by a contractor and fixed the problem. No more leaks! I will be using Roto-Rooter for all my plumbing issues from now on. Thank you Christian you’re awesome!

Review 184 (2023-12-10 - Rating: 5)
Troy, the plumber from Roto Rooter was fantastic! Roto Rooter was very responsive and sent someone out the same day we called. It was on a Saturday and were not charged anything extra for weekend or same day service. Troy was 100% professional, friendly and very knowledgeable. He gave straight forward answers and multiple options for us to replace some copper pipes with pinhole leaks in our basement. Troy finished the work efficiently and cleaned up before he left. Will definitely use RR again, and will try to request Troy!

Review 185 (2024-09-14 - Rating: 5)
Thank you for helping out with our plumbing issues. Kennita was great: efficient and she kept everything clean!!

Review 186 (2024-07-19 - Rating: 5)
They were able to come take care of a burst hot water tank the same day and the price was competitive. I’d recommend

Review 187 (2024-06-21 - Rating: 5)
Quick response and great service. Kennita was professional and knowledgeable and had us unclogged with ease. She was really great!

Review 188 (2024-04-26 - Rating: 5)
Jason was professional and very easy to get along with. I would recommend him to anybody who needs plumbing help. He did a great job with our issues and everything is working great now.

Review 189 (2024-12-20 - Rating: 5)
Jason did great work, everything was done well and looks great!

Review 190 (2023-10-30 - Rating: 5)
We were very lucky to have Devin Seaman as our technician. He had to come out on a Friday night and worked diligently for several hours until everything was working perfect. He was very professional and personable. Toto Rooter is lucky to have him as a team member and we were lucky to get him! Thank you DevinSo I just had my lines flushed by Stephanie! Awesome job and super professional. Elijah had to come and run a camera and came back today in his day off to make sure everything went smooth! These 3 employees go above and beyond. Roto Rooter is lucky to have them! Thank you

Review 191 (2024-11-10 - Rating: 5)
Jermaine is friendly and knowledgeable. Explained to us what happened and took care of it quickly.

Review 192 (2024-04-19 - Rating: 5)
Troy Cupertino was my Roro-Rooter service technician and he went over and above expectations to resolve a difficult situation in my bathroom shower. It was difficult to determine where the leak was originating from but Troy stuck with it until he located and fixed the issue.I could be more satisfied with determination to resolve my issue.

Review 193 (2024-03-17 - Rating: 5)
I had an emergency water heating problem. Troy came out quickly, on a Sunday afternoon and replaced my water heater. He was polite, fast and friendly. I would definitely use Rotor Router again!

Review 194 (2023-11-27 - Rating: 5)
Christian was very helpful and patient in fixing my sump pump! He ended up having to stay most of the afternoon and leaving to get some supplies he didn’t have on hand, but had a great attitude about it and made the process very simple for me. Will definitely call him again.