Benjamin Franklin Plumbing of Pittsburgh

Photo of Benjamin Franklin Plumbing of Pittsburgh

Located in Pittsburgh, Pennsylvania

Address: 451 Rochester Rd, Pittsburgh, PA 15237, United States

Phone: +1 412-318-4450

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    Great job installing an inline water filtration system for me. The technician Lucas was professional, polite, and efficient. Project was completed on time and on budget. Would highly recommend this Ben Franklin of Pittsburgh.

  • Review 2 (2024-12-24 - Rating: 5)

    Colin was excellent! He arrived on time and had everything ready to go for the removal/installation of our hot water tank. His work was quick, thorough and clean. He explained the performance benefits of the new 50-gal water heater and expansion tanks. Friendly and courteous. Upfront pricing was clear. No tricks!

  • Review 3 (2024-08-26 - Rating: 5)

    Remodeling some office space & needed new faucets and the toilet reset. Benjamin Franklin Plumbing quickly got me on the schedule. Lucas was here today and an hour or so later was on his way. All looks and works great! Thanks for helping on my project!

  • Review 4 (2024-11-21 - Rating: 5)

    Lucas and Conner did a fantastic job and were on time and efficient. They were here 4 hours and replaced the upstairs shower old pipes and shut off values and new hardware (showerhead arm, bathtub handles and bathtub drain). I needed one part for the shower and they went to a Plumbing supply store and came back and finished the job. They also replaced a venting drain for the washtub and washer in the laundryroom. They were friendly and knowledgeable and left the two 90 degree parts that the basement contrwactor had recently installed so I could return them to Home Depot. Prices are reasonable and their office called day before to confirm that appointment. I told them Ill definitely use their plumbing services in the future. I give Benjamin Franklin Plumbing five stars.

  • Review 5 (2024-07-19 - Rating: 5)

    We were laying a new sewer line with Benjamin Franklin plumbing. They were fast from the quote to installation and finishing. Jessi and Nate were quick, knowledgeable, and friendly! Awesome guys to work with. 10/10 recommend them.

  • Review 6 (2024-12-07 - Rating: 5)

    I had a fantastic experience with Benjamin Franklin plumbing service and highly recommend them! I called around 1pm on a Friday, and despite it being a busy day, the front desk lady was incredibly responsive and kind. Within just half an hour, she called me back to confirm that a technician, Lucas, would be able to come by, which was a huge relief.Lucas arrived on time and was very professional. He patiently explained everything to me upfront, including the costs, and there were no hidden fees. He first tried to clear the issue with a snake, but when that didn’t work, he took the extra effort to use water jets. Lucas was thorough and efficient, problem-solving each step of the way until the issue was completely resolved.On top of their excellent service, they are very reasonably priced. I’ll definitely use their services again in the future!

  • Review 7 (2024-12-20 - Rating: 5)

    Ben Franklin, their plumber Lucas and his helper installed the new Rinnai tankless heater in a little over 4 hours, including the demo of the old tankless heater. They were competent, did a good job and were courteous. I would recommend them.

  • Review 8 (2024-11-15 - Rating: 5)

    Lucas came to diagnose a tub leak. He did a terrific job and ended up having to pull the tub. He was very nice and explained all of my options including the installation of a new tub. I will be using them to install my new tub.

  • Review 9 (2024-11-05 - Rating: 5)

    The plumbers at Benjamin Franklin are the best! Both times I have needed service, the plumbers have been professional, polite and completed the work efficiently. They took time to explain the job to me, and then showed me the completed work. This company is one of the best I have ever dealt with, from scheduling an appointment to having work done and getting quotes on additional projects. I highly recommend Benjamin Franklin Plumbing!!

  • Review 10 (2024-11-08 - Rating: 5)

    Colin did a great job. We had a stubborn blockage, and he stuck with it until it was opened up. This was the second time that we used Ben Franklin. Both times they were prompt, courteous and capable. I highly recommend this company.

  • Review 11 (2024-11-15 - Rating: 5)

    Ryan from Benjamin Franklin Plumbing was great!! He was kind, took his time to figure out the problem causing the leak in my house, used tools that plumbers should have, which included a micro camera and flashlights, and answered all my questions. That is more than what I can say about another company (GPP) that came to check my problem, didn’t have tools, didn’t consider the water lines as the potential source, and charged over $250 without finding the problem. I appreciated Ryan’s efforts, the job cost less, and we found the source of the problem. Thanks Ryan and Ben Franklin Plumbing!Colin came out and fixed the problem within a couple days. He was also very professional, explained what needed to be done, and was done in a short time. Thank you Colin!

  • Review 12 (2024-08-29 - Rating: 5)

    Ive used Ben Franklin plumbing for a couple of projects and they have been great to work with. Lucas is very friendly and professional. Explained everything and reasonably priced. I will definitely use them again and would recommend them to others.

  • Review 13 (2024-08-15 - Rating: 5)

    I had a great experience today with Benjamin Franklin Plumbing. I needed a broken water line replaced and went to Angi to find interested plumbers. Franklin responded to my request within minutes of submitting it and I had an appointment scheduled just when I needed it. I was sent confirmation texts and emails about my appointment which I appreciated. Lucas and Conner showed up right on time, quickly looked at my job and gave me a great quote that included their reasonable $59 visit fee (other places are much higher). They quickly fetched the extra tools they needed and had my job done perfectly - start to finish - in less than 2 hours. Very happy - would definitely recommend!

  • Review 14 (2024-11-21 - Rating: 5)

    Colin was right on time, friendly and efficient. He was able to repair our garbage disposal rather than replace it. I would definitely hire Colin and BF Plumbing again

  • Review 15 (2024-11-06 - Rating: 5)

    Joe and the crew did a great job and left the work area in great shape upon completion! Would recommend BF Plumbing for any major exterior piping work! Will use them for interior plumbing work next time too!

  • Review 16 (2025-01-03 - Rating: 5)

    Colin was quick and let us know what needed to be done next. All the Ben Franklin we’ve had have been polite and professional.

  • Review 17 (2024-07-23 - Rating: 5)

    We needed to swap out pretty much all of the fixtures in our 1940s vintage bathroom. We wanted to preserve the old tile and do as minimally invasive an install that we could get. Lucas from Ben Franklin was up to the job. They were pleasant to work with from beginning to end. I knew the job would be expensive because of everything that was involved, but the price was reasonable and they stayed within their bid.

  • Review 18 (2024-11-13 - Rating: 5)

    Lucas came in with one apprentice. They determined the problem with our faucet and fixed it quickly! They cleaned up the area afterward. I am very happy with the service.

  • Review 19 (2024-07-30 - Rating: 5)

    Lucas from Benjamin Franklin did a really good job replacing the water heater. The old one was incorrectly installed and he rectified it.He was punctual, polite and very efficient.He also did a thorough inspection of the other plumbing.I will hire them again.

  • Review 20 (2024-12-24 - Rating: 5)

    Colin and the other young man were courteous, efficient, competent, and overall A pleasure to deal with. I would recommend him and Benjamin Franklin without reservation.

  • Review 21 (2024-09-12 - Rating: 5)

    Ben Franklin is a trusted name in my home, and their employee Ryan truly lived up to that reputation. I felt so at ease with him working in my home that even when I had to step out, I had complete confidence in leaving him there to finish the job.

  • Review 22 (2024-08-14 - Rating: 5)

    Just got an estimate but I will definitely call Benjamin Franklin Plumbing back if I need any work done. Appointment was easy to book and the plumber arrived on time and gave a good assessment of what was needed and the cost. Professional every step of the way.

  • Review 23 (2024-12-05 - Rating: 5)

    Replaced a broken sewage pipe and cleaned out the existing ground pipe that was filled with roots. Efficient, professional, and high quality work. Two thumbs up. Would recommend.

  • Review 24 (2024-06-28 - Rating: 5)

    The team at Benjamin Franklin plumbing was amazing! From their communication in the office and then the live text updates providing detail to their arrival time, we felt ease in scheduling. Kevin (the owner) lent his expertise and explained everything he’d be doing and provided us with a quote the same day. They were able to fit us in quickly to replace the pipes in our basement due to reoccurring pin hole leaks. Lucas and his team were prompt, professional, and did an incredible job! We would highly recommend them to anyone in need of plumbing services and will call them again if we run into any future issues.

  • Review 25 (2024-08-08 - Rating: 5)

    I cant give enough praise to everyone at Benjamin Franklin. From the person who answered the phone and setup the repair to the plumbers (Lucas and sorry cant remember the second guys name). They were prompt, professional and the cost was very reasonable. They cleaned up after themselves and repaired our water line. Thank you!!!10/10 would strongly recommend for any plumbing needs.

  • Review 26 (2024-10-29 - Rating: 5)

    Colin, from Benjamin Franklin plumbing, was outstanding. He was neat, friendly, and efficiently solved our clogged drain.We could not be more pleased with Colin and Benjamin Franklin.

  • Review 27 (2024-07-10 - Rating: 5)

    Colin did a great job diagnosing the layout of a leaky and very unusual plumbing system. Some contractor work will need to be done before he can access androids fix the plumbing. Colin is friendly, efficient and communicates well.

  • Review 28 (2024-07-16 - Rating: 5)

    The guys were early and extremely courteous. They got to work, cleaned up when they were finished, and showed me their work. I highly recommend them for any of your plumbing needs. I will be using them solely for my needs.

  • Review 29 (2023-06-05 - Rating: 5)

    Great job installing our new hot water tank. Installation Tech was professional and efficient. Cleaned up and was on his way, hardly knew he was there. Have used before for bathroom work. Definitely recommend if you need plumbing work done.

  • Review 30 (2024-11-26 - Rating: 5)

    On time, skilled and polite. A great experience!However, I will be calling with concerns on BFs pricing of the work.Over $500 for the replacement of 2 kitchen sink drains appears to be pricey.

  • Review 31 (2024-11-19 - Rating: 5)

    Fantastic service as usual! Kevin and his team are always punctual and do a great clean job. Highly recommended!

  • Review 32 (2024-09-20 - Rating: 5)

    Colin was very honest and helpful! He completed his job professionally and explained what needed to be done. I would recommend Colin highly!

  • Review 33 (2024-08-14 - Rating: 5)

    Lucas is very professional. Took the time to explain things that needs done Ive had other plumbers in Lucas stood out from the others!!Your lucky to have him thank you

  • Review 34 (2024-12-21 - Rating: 4)

    Lucas & helper were on time, did the job professionally. Will use Benjamin Franklin Plumbing for all future plumbing needs.

  • Review 35 (2024-08-12 - Rating: 5)

    Colin was very helpful; he corrected a bad plumbing job done by West Shore. Dog friendly as well! Thank you so much, Colin!

  • Review 36 (2024-06-25 - Rating: 5)

    We are very happy with the work Lucas did in replumbing our whole house with new PEX tubing. So long to pin holes in the copper pipes. We would recommend! Thank you

  • Review 37 (2024-04-01 - Rating: 5)

    Most reliable plumbers Ive ever found. Costs are upfront, and I know Im getting quality work. I dont play around when it comes to my pipes! I trust Ben Franklin. Ryan in particular is absolutely fantastic. Very personable, honest, and I know hes going to always do a great job.

  • Review 38 (2024-06-19 - Rating: 5)

    Jesse, Joe & Nate did a great job. Very professional & really neat & precise work. Ours was a very unique situation and they came up with a great solution. Thank you very much for a job very well done.

  • Review 39 (2024-08-30 - Rating: 5)

    Ryan was in and out so fast replacing Kohlor parts in our hall bathroom. Everything is running great. Another satisfied customer. Highly recommend.

  • Review 40 (2024-10-16 - Rating: 5)

    This was a great experience having help to fix some issues I had in the house. The plumber was on time and nice and able to fix quickly.

  • Review 41 (2024-03-26 - Rating: 5)

    We needed a leak in our tub faucet replaced. Ryan was timely, polite and professional. He was also very nice, so refreshing. He explained everything clearly. He was very efficient, it was complete in no time and we were up and running! I’d recommend Ryan and using Ben Franklin to my friends and family.

  • Review 42 (2024-02-20 - Rating: 5)

    Lucas was friendly, helpful and professional. His work was efficient and thorough. I especially appreciate he extra efforts he took to discover and resolve the problem with my water heater. I was quite impressed that this service visit included Lucas going out of his way to pick up a new fuse to replace the one that blew when my new heater was originally installed. Great unexpected service!

  • Review 43 (2024-08-05 - Rating: 5)

    Colin was great. He did a thorough job- took pictures and was very good to explain my situation. Thank you!

  • Review 44 (2024-07-23 - Rating: 5)

    My company worked with Jesse and Nate on a very challenging project. They were quick, helpful, and knew exactly what they were doing. I would recommend them every time.

  • Review 45 (2024-04-12 - Rating: 5)

    Ryan was great, exceeded my expectations. Immediately diagnosed my problem and made the repair. Answered all of my questions. I would highly recommend Ryan and this company.Used this company again to install a new hot water tank. Ryan was here again. I just can’t say enough how nice it was to deal with him and the company. Again I would highly recommend them if you need a plumberRyan had to return when the new tank want working properly. Kevin, the owner, and Ryan found the part needed and got it working properly as soon as possible. They stood with me and made sure everything was right. You cannot go wrong with them. I appreciate their service

  • Review 46 (2024-04-25 - Rating: 5)

    What a delightful experience we have had recently on my home and my daughter and son’s home Ryan was called from Benjamin Franklin’s and he provided highly skilled plumbing service,explained in detail the problem,took time to explain options and had us astonished by his commitment to service and plumbing excellence!This is the type of person you want to trust with your plumbing needs as a home owner.Thank you Kevin as the owner If this company your leadership is exceptional.

  • Review 47 (2024-09-04 - Rating: 5)

    Colin was awesome did a great job it was fast and explained everything along the way. I would highly recommend

  • Review 48 (2024-03-25 - Rating: 5)

    Very pleased overall. Colin arrived promptly and diagnosed and repaired the issue I was having with my hot water tank. Very reasonable and honest. I will be calling Benjamin Franklin next time I have a plumbing issue!

  • Review 49 (2024-05-29 - Rating: 5)

    I use Ben Franklin all the time. Elaine is very helpful and responsive. All the plumbers are on time, courteous , and good problem solvers. Always look for the best and most reasonable fix.

  • Review 50 (2024-11-02 - Rating: 5)

    Came on time and worked really hard to get our french drains cleared. Explained what they did and were very easy to work with.

  • Review 51 (2024-06-05 - Rating: 5)

    Ryan was able to fit us in his schedule for an unexpected plumbing repair. On time, cleaned up after, and was very polite. Would def recommend.

  • Review 52 (2024-02-27 - Rating: 5)

    Lucas thorough, advised what steps he needed to take, the replacement parts he needed to replace and how those parts should function. The cost and approximate time he needed to complete the job. He was courteous, pleasant, and cleaned up after he completed the repair. I highly recommend Benjamin Franklin plumbing.

  • Review 53 (2024-03-05 - Rating: 5)

    So glad I used Benjamin Franklin Plumbing for my basement bathroom project. They got me scheduled within days of accepting their quote. Shane was on time each day, kept me updated along the process, and kindly answered any question I had. He took his time making sure all of the new in-ground plumbing fit properly to the old terracotta piping, which I greatly appreciated his attention to detail. I feel very confident in his work and I’ll definitely use them again in any future projects.

  • Review 54 (2024-08-13 - Rating: 5)

    Very good work. Explained all options thoroughly and worked quickly. Price was exactly what was quoted and was reasonable.

  • Review 55 (2024-07-01 - Rating: 5)

    I received prompt, courteous, and very helpful service. Benjamin Franklin has been my plumber since Ive lived in my home and I have always received excellent service!

  • Review 56 (2024-04-18 - Rating: 5)

    I had our sewer line relined as recommended by Ben Franklin plumbing. I was skeptical as with all business dealings. The quote said they would reline our sewer line and bring in new topsoil. They would plant new grass seed and cover with hay. I was a little skeptical after other plumbers did 3-4 of the neighbor’s sewer line repairs. Their lawns after work finished looked like someone had been digging.The crew came out as scheduled and work started immediately. They seemed to be very knowledgeable in their jobs and willingly answered all our questions as they progressed. They temporarily connected the sewer line, so we’d have use overnight which I thought was a plus. Again, this was a new experience compared to our neighbor experience with other local plumbers.After they completed the work, they backfilled the hole. They then said they were going out for topsoil, grass seed and hay, just as described in the quote. I was impressed with their work as even though they had some type of pad placed over the grass where the heavy equipment was placed, they placed topsoil over all their tracks and imperfection they made in the lawn. They then raked, seeded, and covered the area with hay. They even bought new black mulch to reshape my wife’s flower bed though there was minimal disruption in the bed.Overall, they were very cordial, professional and respectful of our property. Everything went as spelled out in the quote which is unusual these days. Highly recommend their service.Thanks Kevin.

  • Review 57 (2023-09-05 - Rating: 5)

    Lucas took care of three plumbing issues pretty quickly. Work was done professionally, and he did a great job. Highly Recommend! Colin came back for a follow up and all was well. Great guys and service.

  • Review 58 (2024-11-06 - Rating: 5)

    I can’t recommend Colin and Kevin of Benjamin Franklin Plumbing of Pittsburgh highly enough! They were honest, incredibly helpful, and quick to respond when I needed assistance. Their expertise shone through when they discovered a significant leak in the basement plumbing. From start to finish, they demonstrated exceptional skill, particularly in installing high-end finishes in the kitchen and bath. They are a truly knowledgeable and dedicated team! 5-star Service!

  • Review 59 (2024-11-07 - Rating: 5)

    We liked Colin. He worked very hard to resolve a difficult problem.

  • Review 60 (2024-04-02 - Rating: 5)

    Replaced 4 faucets and fixed a toilet on this trip. Plumber got here on time and was professional and courteous.did a nice job with installs and left the space tidy. Always reliable!

  • Review 61 (2024-03-18 - Rating: 5)

    Colin did an amazing job. He came in, immediately diagnosed the issue, and took care of it. He also taught me how the various parts works and what wear/tear to look for.

  • Review 62 (2024-04-23 - Rating: 5)

    Prompt service. Colin was professional and did an excellent install of my new hot water heater. Would highly recommend him and Benjamin Franklin plumbing.

  • Review 63 (2023-11-21 - Rating: 5)

    Colin was great. Very nice, polite and hard working. Went out of his way to find and solve the problem. Benjamin Franklin Plumbing is the only plumbers I ever use.

  • Review 64 (2024-05-15 - Rating: 5)

    Lucas did a great job installing our water heater. Benjamin Franklin was responsive to our request for service. Would highly recommend.

  • Review 65 (2024-09-04 - Rating: 5)

    Have used them before, when I first moved in and had to have new plumbing put in a bathroom. Always excellent and honest.

  • Review 66 (2024-04-11 - Rating: 5)

    We had an issue with our shower and could not turn the water off. We had no shut off valve so we had to turn off main valve, no water. Franklin plumbing replaced something.. Good to go we hope!! Came quick, same day.

  • Review 67 (2024-07-17 - Rating: 5)

    Kevin is very professional. He arrives at scheduled times. Completed work in timely manner and service charges are very reasonable. I would recommend him.

  • Review 68 (2024-08-06 - Rating: 5)

    Colin is fantastic. Provides wonderful service timely, efficient and explains everything in detail!

  • Review 69 (2024-11-04 - Rating: 5)

    Colin was professional and very helpful. I will be using this company again!

  • Review 70 (2024-11-25 - Rating: 5)

    Very professional and excellent job on the new water heater! Thanks!

  • Review 71 (2023-10-03 - Rating: 5)

    Colin was very helpful and professional. He explained everything and answered all our questions. He even fixed a problem that wasnt on the actual original service call when it was found unrelated to why we called him. Would definitely use this company again.

  • Review 72 (2024-06-07 - Rating: 5)

    Our tankless water heater was flashing an error code that was not on the Noritz website of code errors.. I phoned Noritz and they gave me the number to Benjamin Franklin Plumbing as my closest plumber it was past noon on a Friday when I called and nervous that we would be without hot water till Monday., Twenty minutes later Lucas showed up and worked his magic of deciphering the specific code which told what the malfunction was …a air intake problem was found and Lucas remedied it and we where back in busness…thank you Lucas and the folks at Benjamin Franklin Pluming..for you quick and professional service ..

  • Review 73 (2023-06-20 - Rating: 5)

    We called to inquire about replacing a kitchen faucet around 11:30 AM and by 1PM, Lucas was under our sink removing the old faucet. He was prompt, polite and professional. Had everything done quickly and with no mess left behind. Would definitely recommend and use again! (Also, Shannon was extremely friendly and helpful over the phone with setting up our appointment, so props to her as well.)

  • Review 74 (2023-10-03 - Rating: 5)

    Colin came out to help me with a couple of leaks. He was able to figure out what was going on quickly and make sure I was informed about what the issue was in case it becomes an issue on the other fixtures. Very knowledgeable.

  • Review 75 (2024-01-10 - Rating: 5)

    My parents had a backup on their main sewer line. They called and asked how much their service of snaking a line would be and they provided them the information and kept that price. They do charge a service fee for coming out just like all other companies do. We had Lucas and he was very nice and honest. He opened up the line and also told me what part I needed to get to fix a toilet that kept running. He didnt have the part on his truck. Very nice and honest company. I would definitely use them again.

  • Review 76 (2024-03-08 - Rating: 5)

    Our water heater started leaking, called Ben Franklin and got an appointment the same morning. Shane did a great job! Highly recommend!

  • Review 77 (2023-07-13 - Rating: 5)

    Lucas was pleasant to work with and was great with our small rescue dogs. We got a leaking tub faucet replaced and a toilet that wouldnt flush properly repaired which he handled quickly and professionally.

  • Review 78 (2023-10-05 - Rating: 5)

    Cant say enough good things! Said theyd arrive around 8:15, and were there right on time. Colin was a pure professional and clearly explained all of the problems. Went out of his way to make it work and make it look nice. Amount of work done for the money was an EXCELLENT value. Will recommend to all my friends and family

  • Review 79 (2023-11-06 - Rating: 5)

    Lucas has helped us a couple of times when we needed good quality plumbing work.He is prompt, professional and most importantly, trustworthy!!

  • Review 80 (2024-05-30 - Rating: 5)

    Ryan did a fine job and answered all of my questions. He also agreed to look into one additional detail to simply the winterization of his work.

  • Review 81 (2024-12-17 - Rating: 5)

    Punctual, professional.Lucas was knowledgeable and explained what was happening throughout process.Will definitely call on again!

  • Review 82 (2023-12-15 - Rating: 5)

    We just had a tankless water heater installed. Ben Franklin was the low bid by a significant margin and the install men were as competent, professional and friendly as one could ask! If I could give this outfit 6 stars, I would have today!

  • Review 83 (2024-03-14 - Rating: 5)

    Colin was on time, called in advance so I could crate my dog.He explained options beforehand, completed job in a timely manner to my satisfaction. Good work, Colin!

  • Review 84 (2024-01-03 - Rating: 5)

    Ryan was excellent! Personable, knowledgeable and talented.Unfortunately, we have had a couple of water leaks in this particular rental over the past 2 years. I believe he was there for all of them.He called me, kept me informed of what needed done.I was quite pleased with his work.

  • Review 85 (2023-09-21 - Rating: 5)

    Jesse and the crew did a great job lining the pipe in a vertical stack going up the interior walls to a second floor bathroom. Everyone was very knowledgeable and professional and the entire process was explained. They took their time testing testing to ensure everything was repaired correctly. These days it seems rare for a company to show up on site and on time. These gentlemen did both. I’ve never used this company before but should the need arise I would not hesitate calling and highly recommend them.

  • Review 86 (2024-01-18 - Rating: 5)

    Colin was punctual, well educated about our ventilation issue, made recommendations, and was very clear. Highly recommend Colin and will do so in the future!

  • Review 87 (2024-10-31 - Rating: 5)

    Always on time and professional! Very much appreciate a job well done. Ryan was able to rebuild another faucet to save me from having to replace two fixtures in my master bathroom which was much appreciated!!

  • Review 88 (2023-09-12 - Rating: 4)

    The sewage pipes that were recently installed appeared to be clogged. Lucas came and my brother who was there said he did a great job to remedy the clog and assure it was cleared. He also mentioned the need to replace some others running especially off the tub but had no time to do it today, which unfortunately means making plans to get it done another day and another quote regarding costs. Lucas did fine but it is getting frustrating to get it all done since it has been going on several weeks. A big part was getting the area cleaned out and also working around someone being able to be there.

  • Review 89 (2024-01-03 - Rating: 5)

    From start to finish it was an easy process. All reps of ben franklin plumbing were exceptional. Old fashioned customer service. No hidden fees or the run around I’ve come to expect. Just quality, good work. So I cannot recommend this company enough!

  • Review 90 (2023-08-08 - Rating: 5)

    They called to let me know he was on his way to my home. Did a wonderful job. Told us what had to be done and gave us the price. In and out in no time. Even my dog loved him.

  • Review 91 (2023-08-04 - Rating: 5)

    Jesse the technician was absolutely outstanding. Very knowledgeable, professional and got the job done in an extremely timely fashion. My wife and I couldnt be more pleased with his outstanding service. Hes awesome.

  • Review 92 (2024-06-26 - Rating: 5)

    Ryan identified our problem immediately. He recognized the symptoms and pursued a very successful path to solve it. This is the 3rd time in 3 years we’ve seen him. He is always confident and knowledgeable in his trade.

  • Review 93 (2024-05-30 - Rating: 5)

    Colin was friendly and upfront about costs. Easy experience and I would call Benjamin Franklin Plumbing again for a future need.

  • Review 94 (2024-02-22 - Rating: 4)

    Have sewer issues and contacted Benjamin Franklin Plumbing to perform an assessment and provide a cost estimate. I was kept apprised of when they would arrive. I was informed of potential reasons for my issues and potential fixes. Am awaiting a cost estimate for a sort of worst case scenario.

  • Review 95 (2024-12-06 - Rating: 5)

    Colin did a great job of repairing a copper pipe leak. Very fast and very friendly. I would highly recommend this contractor

  • Review 96 (2024-02-23 - Rating: 5)

    Lucas is very friendly and knows what he’s doing. Did an excellent job getting my bathtub drains cleaned out. Thanks Lucas! You did a wonderful job.

  • Review 97 (2023-12-11 - Rating: 5)

    Lucas from Benjamin Franklin Plumbing recently came out to address water leaking from a drain pipe located in the basement. Unfortunately it was located above the furnace so he had to coordinate with HVAC people so he could access the pipe. He did a great job in coordinating the work so that it was all completed in one day. He took the time to explain his actions to me and took extra steps to ensure it was done correctly. I was very pleased with the work performed and would certainly recommend Benjamin Franklin Plumbing.

  • Review 98 (2023-05-30 - Rating: 5)

    Weve used Benjamin Franklin a few times for plumbing issues in our house. The plumbers do amazing work and are very friendly. Theyve all gone way above and beyond what we expected.Weve looked around before using them and got different quotes and their prices were the best. Highly recommend

  • Review 99 (2024-04-08 - Rating: 5)

    Lucas was friendly, quick, efficient and gave really great customer service. I always appreciate the great service and quality of work that we get from Benjamin Franklin plumbing. Thank you!

  • Review 100 (2024-10-30 - Rating: 5)

    Prompt, professional, caring, thorough, clean, consistent, friendly customer service both during business hours and after business hours. Jesse and Nate are two of the hardest working tradesmen I’ve had the pleasure of working with helping to resolve a gas leak. Great company to work with

  • Review 101 (2024-07-08 - Rating: 5)

    Colin Jesse and Kevin did a great job fixing my cleanouts and downspouts for house sale in Fox Chapel

  • Review 102 (2024-06-04 - Rating: 5)

    Ryan did a great job. He is very patient and thorough plus just an all world person!

  • Review 103 (2023-10-30 - Rating: 5)

    Ryan came out and a fantastic job quickly identifying a gas leak and fixing the problem, thank you Ryan! And Emily (I hope I am remembering your name correctly) was so personable and responsive on the phone she even called me back to give me a heads up that Ryan was incoming, plus I received a text confirming same. BF Plumbing - very professional and responsive - thank you!

  • Review 104 (2023-09-01 - Rating: 5)

    Colin repaired the toilet and replaced a 40 year old faucet in the basement of my mothers house. He was on time, and was very efficient in performing his job. This is the second time I have used Benjamin Franklin plumbing and I would definitely recommend them for any future projects you may have. Thank you.

  • Review 105 (2023-11-13 - Rating: 5)

    Lucas has been to our house a number of times for pipe and fixture replacements as well as drain clearing jobs. He’s professional, efficient, and his work is excellent.

  • Review 106 (2024-01-17 - Rating: 5)

    Quick, efficient, prompt and well delivered service. Had a large emergency gas leak & they got it fixed and inspected same day. Highly recommend

  • Review 107 (2024-05-08 - Rating: 5)

    Fast efficient work replacing our house trap. The job wasn’t easy but the crew was professional polite and very hard working. Thank you!

  • Review 108 (2023-09-25 - Rating: 5)

    Lucas was great very nice and professional. Job was done to my liking and at a very reasonable cost compared to other plumbers. Will recommend and use again.

  • Review 109 (2023-07-19 - Rating: 5)

    Lucas demonstrated a high level of skilled plumbing regarding the replacement of my kitchen drainpipe(s). He took the time to explain the problems areas and advise me what needed to be done to resolve the issue(s). Once, the plumbing issue(s) were resolved, he answered my follow-up questions to put me at ease. He was professional and courteous. Also, He arrived promptly on time. I would definitely recommend this plumber and the company. ☺

  • Review 110 (2024-04-15 - Rating: 5)

    Plumber was very thorough and explained everything about event, and showed the scan of problem area. Repair was complete after drain cleaning of sewer line.

  • Review 111 (2023-08-16 - Rating: 5)

    Colin was fantastic. Very professional yet courteous and helpful in all ways. Definitely not a problem you ever want to have but he was a huge part of making it bearable so its done well and off thecto do list. Thanks sobmuch Colin and all!

  • Review 112 (2023-12-04 - Rating: 5)

    Great job again with another emergency problem. Ryan was great at walking thru everything he was going to do, did the job promptly and was overall awesome. Thanks !

  • Review 113 (2023-07-27 - Rating: 5)

    Our sewage sump float switch failed and Shane from BF fixed it for us. After an initial diagnostic visit an exact replacement part was ordered and then installed a few days later. The day after the visit we got an alert from our PumpSpy that the pump was drawing excess current. Shane came back the next morning and made sure that the pump was clear and operating normally.During the initial visit and the follow up Shane was prompt, friendly, polite, and careful. We very much appreciate his time and BF for their help.

  • Review 114 (2024-01-24 - Rating: 5)

    Good salesman with knowledge of his craft. Respected my opinions and suggested option to consider. I still wait for the estimate for repairs. Thank You,

  • Review 115 (2023-05-26 - Rating: 5)

    Top marks for communication prior to appointment including multiple rounds of changes on my part (dates and times.) They showed up *exactly* when they said they would and during the install recommended some cost saving measures they could have easily upsold instead.

  • Review 116 (2023-06-16 - Rating: 5)

    This is our second time using Benjamin Franklin Plumbing of Pittsburgh and theyve answered the call again and then some. We were put on the books almost immediately and our technician was friendly, professional and extremely knowledgeable. Both times the work was completed in a timely manner, at a fair price. We had similar work done in the past and our house was left a mess (floors and dust). That was not the case with BF. They were very clean and respectful of us and our home. I would HIGHLY recommend to anyone.

  • Review 117 (2024-11-15 - Rating: 5)

    Jesse and team were prompt, cordial, and communicated with me throughout my sewer relining and repair project. Highly professional team!

  • Review 118 (2024-02-02 - Rating: 5)

    Lucas was on time and extremely knowledgeable. He answered all of our questions and was a pleasant guy. I highly recommend Ben Franklin

  • Review 119 (2024-06-03 - Rating: 5)

    Response time to my concern/emergency was immediate. Colin was thorough, polite and communicated with me throughout the process.

  • Review 120 (2023-11-14 - Rating: 5)

    The plumbers that come to service our house are always so knowledgeable and friendly. I highly recommend this company. Colin did an excellent job determining the issue and fixing it.

  • Review 121 (2023-12-12 - Rating: 5)

    Shane and Ryan were great. Diagnosed issues. Fixed. As a business owner and construction field I will always use them

  • Review 122 (2023-12-05 - Rating: 5)

    Colin was courteous, professional and excellent at explaining what my options were. Will definitely use BF services in the future.

  • Review 123 (2024-07-30 - Rating: 5)

    Colin provided excellent service and offered recommendations to prevent potential future problems.

  • Review 124 (2023-09-06 - Rating: 5)

    Best Plumbing Company! Shane has been so helpful, courteous, clean and punctual. Found a really difficult issue and fixed it.

  • Review 125 (2024-01-22 - Rating: 5)

    Quick response and efficient fix. Shane was friendly, explained what he was doing and quickly replaced the problem copper pipes with PEX.

  • Review 126 (2023-08-03 - Rating: 5)

    They did an excellent job with our clogged bathroom drain! Super professional, explained the process and next steps we needed to take. Would recommend

  • Review 127 (2024-12-13 - Rating: 5)

    Always a great experience with Lucas and associate.

  • Review 128 (2024-06-04 - Rating: 5)

    On time, professional and courteous. Coordinated and conducted dye test efficiently. Highly recommended.

  • Review 129 (2024-11-07 - Rating: 4)

    Pleasant and professional. Did the work quickly.

  • Review 130 (2023-09-05 - Rating: 5)

    Colin was an excellent tect. In and out with the water leak repair within 45-minutes. Great service and scheduling.

  • Review 131 (2024-08-07 - Rating: 5)

    Ryan did a fantastic job! So skillful!

  • Review 132 (2024-04-09 - Rating: 5)

    The plumber was helpful and informative. i appreciate the professionalism of all Benjamin Franklins staff including the operator Albert, the dispatcher and my plumber.

  • Review 133 (2023-12-07 - Rating: 5)

    Shane did a great job pulling some new plumbing connections. He worked quickly, cut in new valves and connections, and cleaned everything up before he left.

  • Review 134 (2024-05-01 - Rating: 5)

    Thank you for providing prompt and professional service. Shane explained and corrected my plumbing problems in a respectful and thorough manner. I appreciated your assistance. Again, thanks so much!

  • Review 135 (2023-09-14 - Rating: 5)

    Thank you Kevin, Lucas and Ben Franklin Plumbing for being so incredibly efficient, professional and accomodating. I am looking forward to our whole house Brita Water Filtration System that you installed!

  • Review 136 (2024-07-23 - Rating: 5)

    Another great service experience from Colin with Ben Franklin plumbingThanks again

  • Review 137 (2024-11-20 - Rating: 5)

    Colin was very helpful and explained everything prior to completing the work. Annual maintenance on tankless water heater.

  • Review 138 (2024-08-27 - Rating: 5)

    Excellent communication, prompt arrival, and pleasant and efficient service.

  • Review 139 (2019-10-06 - Rating: 5)

    Derek came over on a Saturday to help us. It was great that the visit charge was the same as if we had called during the week. Derek called ahead and arrived when he said he would. Very professional and efficient. He took the time to explain my plumbing system, dug up my house trap opening, and cleaned up the area he worked on when he was finished. Very satisfied with Ben Franklin Plumbing.

  • Review 140 (2022-10-20 - Rating: 5)

    We had an excellent experience working with Kevin and his team to address issues found during a sewer line inspection while selling our house. Kevin took the time to talk to me several times after hours and Shane and Lucas arrived promptly to complete the work. Shane was able to figure out something that other plumbers couldn’t and avoided us having to dig up our basement.

  • Review 141 (2019-03-11 - Rating: 5)

    I called about a leak under my bath tub (in kitchen ceiling) and Ryan was sent out. He was very professional and answered all my questions. From the time I noticed the leak to the repair was only about four days, due to being over a weekend. I was very satisfied with the work. Highly recommend.

  • Review 142 (2024-09-04 - Rating: 5)

    Colin quickly diagnosed my problems and solutions, explaining everything.

  • Review 143 (2024-06-28 - Rating: 5)

    Easy to talk to when changing schedules & cancelling. Very helpful to communicate with the staff

  • Review 144 (2023-11-24 - Rating: 5)

    Technician Lucas showed up on time. He explained exactly what the issue was with my water heater and showed how to reset it in the future.

  • Review 145 (2024-09-19 - Rating: 5)

    Ryan explained what repairs were needed in detail, took his time to show what was being repaired and was courteous.

  • Review 146 (2024-09-17 - Rating: 5)

    Ryan got here quickly in a rather emergency situation. He was very nice and completed an awkward and difficult installation.

  • Review 147 (2023-10-09 - Rating: 5)

    More than I expected. This company is about problem solving...and doing it fast. Yes, they cost a bit more, but in the long wrong youll save money by having it done right and done fast!

  • Review 148 (2022-12-02 - Rating: 5)

    No one likes to be informed of a plumbing issue with their property, but I must insist that if you do find yourself in this position and you live in this region, please do yourself a favor and entrust the repair or replacement to Ben Franklins of the North Hills.When they arrived to provide an estimate they were incredibly kind and even had the professionalism and communication skills to handle a difficult neighborhood situation. Once the work began I was further impressed with the care and attention given to the preservation of my property and of course the expert level craftsmanship displayed in the finished product. Plumbing is always an investment, one that should be made with great care, and this company is the safest place to make such an investment .I say thank you with the deepest gratitude for a job very well done!

  • Review 149 (2018-12-17 - Rating: 5)

    I noticed water leaking from my hot water heater in the morning, called Ben Franklin, and they had someone to my house within the hour. Ryan was polite, knowledgeable, and efficient. We couldn’t recommend Ben Franklin enough! They also replaced our sewer pipe fairly recently, and we had a similarly very positive experience with that, albeit a much larger job.

  • Review 150 (2023-12-07 - Rating: 5)

    Jesse and Nate did an amazing job. They were courteous and professional, but highly recommend.

  • Review 151 (2024-01-29 - Rating: 4)

    I called and Kevin came right over to collect info for an estimate. Nice not to have to chase a contractor down for a change.

  • Review 152 (2023-07-20 - Rating: 5)

    Lucas arrived early which was great; very professional and met our needs. I would highly recommend him.

  • Review 153 (2024-05-06 - Rating: 5)

    I’ve had several of their team out to our house. They are all very nice, prompt and competent. It seems to be a very well-run company.

  • Review 154 (2019-04-24 - Rating: 5)

    I called in regards to a broken outside spicket due to freezing. Ryan the technician who came to my home was very kind, when he arrived I had a few questions and a extra problem in regards to banging pipes and Ryan diagnosed the problem as a old pressure regulator. He explained to me in detail on what he was doing and also no surprise in the cost. He repaired the outside frozen pipe and put in a new regulator. Tested everything before he left. He was very professional, upfront and I was so very pleased with his courtesy, workmanship, Ryan is a wonderful technician who does great work!!!! Thank you!!!!

  • Review 155 (2023-11-21 - Rating: 5)

    Colin is a very knowledgeable plumber and very personable! I would welcome him to do work in my home anytime!!

  • Review 156 (2024-10-28 - Rating: 5)

    Quick appointment and arrivalSolved problems quickly.

  • Review 157 (2024-04-03 - Rating: 5)

    Lucas was super-pleasant and friendly, and my basement isn’t full of sewage anymore, so I’m pretty pumped.

  • Review 158 (2024-11-04 - Rating: 5)

    Colin was kind, honest, and efficient.

  • Review 159 (2024-11-19 - Rating: 5)

    Ryan was efficient and very pleasant to deal with!

  • Review 160 (2018-08-08 - Rating: 5)

    I’ve used Benjamin Franklin several times and have always found them to be responsive, professional and reasonably priced. They have given me great advice about avoiding the dumb things that end up needing a plumber in the first place, like not putting potato peels down our disposer! Highly recommend!

  • Review 161 (2024-12-23 - Rating: 5)

    Very efficient, polite.

  • Review 162 (2024-08-02 - Rating: 5)

    Great work, and really reasonably priced. I failed to remember to schedule WVWA to have my water turned off the day of my service visit. Ryan called and arranged with his supervisor to get them out that morning. He really went above and beyond in completing the repairs and in asking WVWA to stand by so that my water could be back on in less than 15 minutes. It was my error and I shouldve had to reschedule everything and I should have been charged an extra service fee for my mistake . It is rare to find professionals like this today that want to deliver a good experience for the customer, make it as convenient as possible AND offer a good product/high quality service. The scheduling and phone service gets 5 stars as well. They are polite and courteous! Thank you Ben Franklin for eliminating any extra stress I could’ve experienced with my pipe and valve replacements. You made my day. 🙌🏼

  • Review 163 (2018-12-12 - Rating: 5)

    I have gone to Benjamin Franklin Plumbing on more than one occasion and have not been disappointed. Always reliable and quick to get the job done. I live out of town and have relied on Benjamin Franklin to replace and fix issues that have presented themselves in my house in Wexford, PA. Would recommend them to anyone needing plumbing work!

  • Review 164 (2017-12-28 - Rating: 5)

    Derek was thorough and explained everything that needed done. Cleaned up after he was done and gave me an estimate for a future job that I will need taken care of. Would definitely recommend to others and will use again.

  • Review 165 (2017-11-26 - Rating: 5)

    They were tasked with installing an experimental hot water tank for the electric company, and performed their work very professionally. The installer was very competent, and freely detailed the steps he was performing. Although I have my own plumber I engage for all other tasks, I would recommend Benjamin Franklin Plumbing for any needs in the Pittsburgh area.

  • Review 166 (2024-04-12 - Rating: 5)

    Lucas was very professional and came in time. Would recommend them without a doubt.

  • Review 167 (2023-08-08 - Rating: 5)

    Lucas did an excellent job. He was professional, considerate and explained what needed to be done.

  • Review 168 (2023-09-20 - Rating: 5)

    Fantastic friendly service. Answered every dumb question and provided all the extra care I managed to think of while I had him on site.

  • Review 169 (2024-04-06 - Rating: 5)

    Colin did a great job! Benjamin Franklin Plumbing has a new customer!

  • Review 170 (2018-02-04 - Rating: 5)

    Benjamin Franklin Plumbing employs a great value on customer service, accountability, integrity, and ensuring the expectations of the home-owner are met. Our service tech was very knowledgeable and personable. Highly recommended!

  • Review 171 (2024-11-04 - Rating: 5)

    Lucas did a fine job 💯

  • Review 172 (2023-12-29 - Rating: 5)

    Excellent service from our technician, Colin! Fast work and done perfectly! Thank you

  • Review 173 (2023-09-05 - Rating: 5)

    When we have a plumbing emergency, its a relief to open the door and see Ryan from Benjamin Franklin Plumbing. Clear, quick, clean, friendly.

  • Review 174 (2017-12-27 - Rating: 5)

    BFP were so very helpful and at a time when you really need a plumber now. They gave us a second opinion and a significantly better estimate. Their work was professional and completed in a short time. I will call them nextime first.

  • Review 175 (2018-06-26 - Rating: 5)

    The BEST plumbers in Pittsburgh. Extremely responsive, especially in emergencies. They have helped me through several plumbing emergencies as well as routine fixes. I highly recommend them and I am thankful that I have their number! John Centofanti

  • Review 176 (2024-04-11 - Rating: 5)

    Lucas did a great job. Professional and provided details with every step.

  • Review 177 (2017-12-14 - Rating: 5)

    Very highly recommended. They did a good job for me in just one hour. I thought the price was a little higher than I would have liked, but they did a good job quickly, and on Thanksgiving week, no less.

  • Review 178 (2024-05-02 - Rating: 5)

    Ryan was timely and efficient. He made sure I was satisfied. Ryan had great customer service.

  • Review 179 (2024-06-10 - Rating: 5)

    Colin did a great and fast job. Thank you!!

  • Review 180 (2024-09-13 - Rating: 5)

    Quick, clean, thoroughly professional and pleasant to work with.

  • Review 181 (2024-05-07 - Rating: 5)

    We have been working with Benjamin Franklin for years, they are trustworthy and reliable!

  • Review 182 (2021-01-21 - Rating: 5)

    After an initial sewer snake that provided temporary relief, they took only one no-charge return visit to identify that my sewer problem required excavating a broken buried house trap. They did that work as estimated and scheduled, including city inspection.

  • Review 183 (2023-11-27 - Rating: 5)

    Jesse was very professional, completed the job quickly and went over and above to test the results

  • Review 184 (2024-03-22 - Rating: 5)

    Fantastic service, give Colin a raise. Very intelligent and friendly young man.

  • Review 185 (2024-08-22 - Rating: 5)

    Great customer service! I needed a new hot water tank, and was able to schedule the replacement quickly and easily. The plumbers were prompt, super nice, and respected my property. They were informative about pricing and the new water tank. This is a really good business and I cant recommend them enough.

  • Review 186 (2024-07-05 - Rating: 5)

    Fast and knowledgeable service. Id give it a sixth star!

  • Review 187 (2023-12-08 - Rating: 5)

    Great job! Colin was very efficient and prompt. Thank you!

  • Review 188 (2023-10-16 - Rating: 5)

    Ryan was awesome and did a great job! Made sure everything was put right!

  • Review 189 (2023-11-21 - Rating: 5)

    If there were 6 stars Shane would get them. He was great.

  • Review 190 (2024-04-04 - Rating: 5)

    I have had many positive experiences with this plumbing company. I would recommend them.

  • Review 191 (2018-01-11 - Rating: 5)

    The tech came out to my new home and fixed everything with in 8 hours including a new hot water tank. I highly recommend Benjamin Franklin for any and all needs and their prices are super fair.

  • Review 192 (2019-02-26 - Rating: 5)

    They came relatively quickly considering many other people had problems at the same time. The serviceman fixed what needed to be fixed, made some suggestions, and we were set. Thank you. Good job.

  • Review 193 (2020-07-16 - Rating: 5)

    I am happy to say I only needed 1 visit. The plumber was so professional. He explained everything, including cost. Fixed perfectly and very reasonable.

  • Review 194 (2024-06-12 - Rating: 5)

    Efficient clean work. Finished the job in less time than anticipated.

  • Review 195 (2024-12-05 - Rating: 5)

    Professional. On time. Reasonable!

  • Review 196 (2024-07-01 - Rating: 5)

    The service is very responsive. Lucas was very professional and was able to take care of the drain issue quickly. Thank you.

  • Review 197 (2024-05-07 - Rating: 5)

    Benjamin Franklin Plumbing is reliable and professional. I have used them on several projects at my home, most recently replacing the line from my toilet to the stack. They are always on time and offer great communication. I feel they are very competitive in their costs also. Would highly recommend.

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