Restano Heating, Cooling & Plumbing

Located in Pittsburgh, Pennsylvania

Address: 2826 Main St, Pittsburgh, PA 15235, United States

Phone: +1 412-793-8330

Rating: 4.6

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-24 - Rating: 5)
We had a new gas furnace installed by Restano about a year ago. As part of their services, Restano recently offered to come to our house to do an inspection of the furnace to make sure that everything was working well.Coincidentally, we had just had a gas range delivered to our house earlier on the same day that Restano was due to arrive to do the inspection. After the delivery crew installed the new range and left, it smelled a bit like natural gas in the kitchen. I wasnt sure if it was just some residual gas that had escaped from the supply pipe during installation, or whether it was something more serious. I mentioned this to Nick, the HVAC tech from Restano, when he arrived at the house. He immediately offered to go to the kitchen and check out the gas range hookup. After a very thorough inspection, Nick was satisfied that there were no leaks.This service was not part of what Nick was there to do. Nevertheless, he volunteered to do so, putting my mind at ease. And of course he also double and triple-checked the furnace to make sure that it was running smoothly and safely.There are, unfortunately, a lot of less than honest trades professionals out there -- but Restano is not one of them. I will definitely use them again, and will recommend them highly to friends and coworkers.

Review 2 (2024-12-09 - Rating: 5)
Brandon was my tech guy that came out and replaced my water heater. Glad to see a young guy that knew what he was talking about and was very professional. Brandon was respectful and fast at replacing the water heater and the price they quoted was the price I paid no change and it was very reasonable. Afterwards Brandon went over the procedure of taking care of the water heater which I was very appreciative. Thank you for a job well done.

Review 3 (2024-07-05 - Rating: 5)
I discovered a leaking shutoff valve just a few days before I needed to leave town, and Restano got me in on the day I contacted them! Love the office team (I talked with Cindy). I was glad to see the most excellent John W at my door, who gave me an advanced notice phone call for his earlier-than-expected arrival (always nice when youve been given a wide window). He has been here more than once (for a difficult job last year, done patiently and beautifully, and for an easy job today, done quickly but carefully). He was friendly, remembered me and my house, communicated well, and double checked my service club membership to make sure I got the best price. I want him next time (which is inevitable in my aging home)!

Review 4 (2022-07-10 - Rating: 5)
I am seriously in awe of how amazing my experience was with Restano! Today, I noticed my AC wasnt operating appropriately. I called Restano and Jim was here within an hour!! He was insanely professional, polite and educated myself and my husband on preventative measures of our AC unit! Although it was a call on Sunday afternoon, it was insanely affordable for the quality and care Jim displayed. Restano now has a forever customer with us, due to Jims exceptional service!! Thank you so much!

Review 5 (2021-06-26 - Rating: 5)
From the time I called to their ability to seek and find a solution was exceptional. Chris as well as Andyare true professionals in their field. They were super friendly, while able to explain the issue and what they needed to solve the issue.Although the Restano staff could have easily threw in the towel upon their visit by completing an outside repair that would cost up to $15 to $20 thousand, they were determined to find a solution for which they did.I’m so thankful to the Restano staff and their exceptional team, Chris and Andy. I will continue to tell my story and experiences with their service and will always use their services.Dan - Murrysville Pa

Review 6 (2019-01-24 - Rating: 5)
This was our 1st time of using Restano plumbing services in our condo. We got assistance from Austin, who was very friendly and very knowledgeable, very fair about charging (did not push for any additional needless services in resolving our matter) and fast issue resolving. Austin put our mind in peace. We are very happy customers and will not hesitate to inquire for Restano assistance in future. Restano = professional knowledge and fair charge for excellent work! Highly recommend!

Review 7 (2018-11-08 - Rating: 5)
I have heat!My experience with Restano was top notch from beginning to end. The person who took my call was professional and patient with me as I was flustered and cold (I’m sorry I didn’t get her name). The response was fast, Brian F. answered my questions professionally and arranged to come out and give us an estimate. Brian quoted a price that we were comfortable with and did not try to push other products on us, we offered the job to Restano mostly because of Brian and his professionalism. We received our reminder call the day before installation as promised and the guys were prompt and super friendly. Josh and his partner (sorry, didn’t get his name) were friendly and professional, explaining everything to me and answering any additional questions along the way. Once the job was completed, Josh showed me how to operate our new thermostat and then showed me the furnace and all that we need to know about it. I couldn’t be happier with Restano, I’m super picky about businesses being punctual and they were right on time! I almost failed to mention that they left my basement probably cleaner than it was before! hahaThank you for such a great job, I recommend Restano highly.

Review 8 (2018-09-06 - Rating: 5)
Restano and his team were outstanding -- thoroughly competent, polite and friendly! Theyve installed a ductless air conditioning system in our home in the Squirrel Hill area. Theyve done an excellent job. I have no reservations recommending Restano to any homeowner interested in implementing a customized heating and cooling solution!

Review 9 (2018-09-04 - Rating: 5)
Our company experienced a plumbing issue, on a Saturday and holiday weekend and Restano was the only company to return my call. Jason was on-site in quickly and cleared the clog, installed a new disposal and helped trouble shoot some additional issues and recommended a contractor for that repair. Managing the issue from another state was much less an obstacle with Jasons professional and eager spirit. Thank you Restano call center (I believe her name was Karen) and Jason.

Review 10 (2019-07-24 - Rating: 5)
My 30+ year-old air conditioning unit finally died, and I contacted Restano to get it up and running again. A service tech came out the same day, tested the unit, and was honest enough to say that they could repair it, though the cost justified replacing it, because of its age.I opted to replace the unit and Restano provided a quote of around $3,100 to install a Carrier 3 ton air conditioner. The following week, two service techs came out and spent roughly eight hours replacing and removing the old unit, and placing the new one in a better location.The service techs did a great job, were neat, courteous, and went out of their way to make a few additional adjustments to help me out (that were not included in the service agreement and probably cost nothing, but helped me nonetheless).I wasnt thrilled about having to replace my air conditioner, but I was happy with the service I received from Restano. I would recommend them to anyone who considers HVAC services. Honest and reliable.Adam

Review 11 (2021-07-01 - Rating: 5)
I had a leak in the main valve of my house, plus the handle on the old valve was in bad shape and difficult to use. Chris from Restano came out and got the water shut off in the yard, and the valve fixed quickly and at a reasonable price. The entire setup (valve and handle) is updated now and is so much better 😌. I have used Restano a few times now, and theyve always been helpful and reasonable.

Review 12 (2018-07-24 - Rating: 4)
Sales and service technician were very professional and did not try to over sell their products. They gave me a great price so I had a new AC unit installed. Once it was done it looked great and cools the house. My only criticism would be with the call center. Not all of my calls were returned. I would recommend Restano to a friend.

Review 13 (2018-06-16 - Rating: 5)
Restanos came highly recommended by a reliable source, so I was pretty confident going into the transaction. I was immensely pleased with the performance and quality of the work as well as with the communication and professionalism shown. These plumbers are the good old fashion respectful crew. Now, I will highly recommend them to anyone that needs a plumber, furnance, or central air services. .

Review 14 (2020-11-17 - Rating: 5)
My wife has a real bad hip and is going to get surgery and we needed higher toilets than the standard ones we had. The Tec named Joshua came out and gave us a price. Today he installed both toilets and the price was exactly as previously stated. Joshua was one of the nicest plumbers we have ever had. He not only did a great job but he explained the process. He was so kind and considerate and triple checked the toilets so there were no leaks. When he addressed us it was always maam and sir and was very respectful. In conclusion Id like to say he was outstanding. Restano Heating, Cooling & Plumbing have a great employee in Joshua. Thanks so much. Michael & Laureen Shearer

Review 15 (2015-10-19 - Rating: 5)
My furnaces pilot light was going out frequently over the last week. Yesterday, Sunday, it went out 4 times. My homes temperature was 62 degrees. I called Restanos and was able to immediately speak to someone who was able to send a repairman out within 2 hours on a Sunday. Brian was very knowledgeable and professional. He quickly diagnosed the problem as a bad thermocouple. In the space of 30 minutes he replaced the thermocouple, cycled the furnace, & assessed that everything was in working condition. I even was able to use a discount coupon from their website. The price was very fair. He also gave me information about a maintenance program I can use in the future. The furnace is working wonderfully. I am a very happy customer.

Review 16 (2019-04-29 - Rating: 5)
Great job. Phone answered right away. Made an appointment for next day. Even had our furnace on record. The technician was very professional and courteous. By the way, when they installed the furnace 9 years ago they did good job too.

Review 17 (2019-05-10 - Rating: 5)
We have been utilizing Restano for over 5 years. The quality of work is five star. We have never felt pressured and we have been treated with respect, beginning with the phone call and all the way through the final install. Thank you.

Review 18 (2018-08-21 - Rating: 5)
Restano has always done right by me...they installed my furnace and have always been fair with their charges for parts and labor. Perry was the technician on their most recent visit and he fixed our A/C unit at no cost, even though the warranty only covered the furnace. We use them for all our HVAC needs.

Review 19 (2018-10-10 - Rating: 5)
Austin was wonderful- arrived on time and the install was seamless. Put rugs down so he didnt track dirt in and out as he had to literally crawl into our pit to take the old furnace out and install the new one. Will recommend time and time again!

Review 20 (2019-07-20 - Rating: 5)
I had a great experience working with Restano Company when my AC was down. The tech came out and assessed the problem and fixed it in a timely manner. He was professional and prompt. I really appreciate it.

Review 21 (2019-08-04 - Rating: 5)
Excellent in every respect! Arrived on schedule and called ahead to verify that we were home. This was a problem with a drain stopper which he fixed quickly and assured us would not recur. He asked if we had any other plumbing issues or plumbing related questions. I had minor plumbing concern which he addressed.

Review 22 (2021-06-14 - Rating: 5)
Chris was amazing. He was professional and friendly. He was able to efficently fix the problem we were having in our bathroom. I would recommend Chris to anyone with any plumbing issues

Review 23 (2018-10-26 - Rating: 4)
Called them when our heat stopped working. They came over the weekend, provided information on the problem, answered a lot of questions, and were available to replace the furnace very promptly. They were very responsive by phone whereas other companies were difficult to reach and the people who came to the house were very friendly!

Review 24 (2018-06-15 - Rating: 4)
They installed my furnace and a/c years ago. I have the maintenance plan. They come every spring and fall to check everything. The techs are very polite and professional.

Review 25 (2023-06-21 - Rating: 4)
They do great service. Ive been using them for years. They are responsive and punctual with there time windows.

Review 26 (2019-06-28 - Rating: 5)
On time arrival of scheduled appointment. Courteous, and listened to my explanation of the problem that I needed resolved. Matched other competitors quoted fee for camera examination.

Review 27 (2020-06-13 - Rating: 5)
Restano is a very good Company. I was having problems with my Sewer and they came right out. I would recommend them to anyone .

Review 28 (2019-07-30 - Rating: 5)
Excellent service both for the initial service call and the AC installation. Efficient and professional. Ill never go anywhere else. Thanks Restano!

Review 29 (2018-06-16 - Rating: 5)
We have been Restano customers for years. We have never had a problem. All service technicians are always courteous, knowledgeable and efficient.

Review 30 (2018-08-30 - Rating: 5)
Professional, and thorough. They called before arriving, stated what time they would be there, and were on time. Spent at least an hr. trouble shooting the unit for an unidentified maybe issue.

Review 31 (2019-05-23 - Rating: 5)
Arrived after promised heads-up call within time promised. Kept areas clean and did complete A/C unit checkup and cleaning.

Review 32 (2021-06-19 - Rating: 5)
They were very professional and performed the work in a timely manner. I would definitely recommend.

Review 33 (2019-06-15 - Rating: 5)
Very dependable.hot water tank broke they came out in a few hours and did a great job.

Review 34 (2020-12-13 - Rating: 5)
Middle of the night emergency. Prompt, professional service. I highly recommend this company.

Review 35 (2021-05-21 - Rating: 5)
The Restano team lead by Chris was absolutely fantastic! They were incredibly knowledgeable, professional, helpful, and talented. They were able to solve a problem that puzzled 3 other plumbers and did so in record time. They also did a great job of communicating with us to make sure we understood the details of our project and the progress. Chris went out of his way to educate us on additional recommendations to maintain our system moving forward. I am thrilled with the service. They will be our go to for all HVAC and plumbing needs moving forward.

Review 36 (2019-11-11 - Rating: 5)
I booked an appointment for a furnace cleaning. A technician by the name of Rich came to service my furnace. He was personable and polite, calling before coming, introducing himself and identifying his company. He was careful of my carpet, and went to the basement to begin the cleaning. After assessing the furnace he thought a new water pump would be necessary, but found he could repair the existing one which he did, saving me over $300 dollars. I will certainly use Rustano services again, they were efficient and trustworthy.

Review 37 (2021-03-10 - Rating: 4)
They give you the best bank for your buck compared to the rest in the area‼️

Review 38 (2019-11-20 - Rating: 5)
Our furnace/air conditioning unit were installed by Restano about 20 years ago and weve had them service both units annually since. They have been very professional, courteous and punctual in both the installation and maintenance of the system. We would highly recommend them to anyone in need of their services.

Review 39 (2022-07-16 - Rating: 5)
Dug and ran a storm drain pipe across my rocky yard. Well done and good job to Frank and team.

Review 40 (2022-11-12 - Rating: 5)
Great response time and great job done.Thank you for your hard work and help.

Review 41 (2019-12-13 - Rating: 5)
Prompt, professional and efficient service. I highly recommend the company.

Review 42 (2019-08-27 - Rating: 5)
We use Restano for all of our plumbing and HVAC needs but I have to rave about the service we received from an installer Damon! He installed our undercounter icemaker. He was courteous, professional and took the time to walk us through the process and the extra steps he needed to take to install it properly. Thank you Damon!