Mr. Rooter Plumbing of Pittsburgh
Located in Pittsburgh, Pennsylvania
Address: One Oxford Centre, 301 Grant St #4300a, Pittsburgh, PA 15219
Rating: 4.8
Services
- On-site services
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-28 - Rating: 5)
Bryan Bell: Did a fantastic job 👏. Our Hot Water Heater Took A Die, On Christmas Day Of All Days. I thought the pilot light went out on the Hot Water Tank.He was able to fix our Sink in the kitchen, and our Toilet for our Main Bathroom Down Stairs Main Level of our house because it was not filling up with water. He order the Hot Water Tank yesterday, so we had to wait for the Hot Water Tank the Next day which is December 27TH, 2024 to be sent to the shop wherever Bryan Bell had to pick up the Hot Water Tank at.So my guess it took over a 8 hour job to finish this job, and I Thank You for your service.From Mark A. Palmer. -
Review 2 (2024-12-04 - Rating: 5)
We had a clog in our main sewer line that was backing up into our laundry room. Brian from Mr. Rooter was able to come out and determine that our pipe was disconnected from the sewer tap. After the excavation work was done, it was determined that the previous company (work done long before I bought my house) didnt install the pipes the correct way. They had one pipe going uphill and used cement to seal everything together. When the Mr. Rooter team was done, it was clear that the job was done correctly and not something well have to worry about again. -
Review 3 (2025-01-08 - Rating: 5)
We bought a new stove and couldnt get the old hose off and didnt wanna mess it up. Ryan helped us. He came quick and got the work done quick! Would definitely recommend. -
Review 4 (2024-12-13 - Rating: 5)
Matt did a phenomenal job! He put me at ease and was able to solve our issue with our water heater rather efficiently. He also gave an amazing explanation for what was happening as well as provided us with quotes for a replacement in the future when one will be necessary. 10 out of 10 would definitely recommend. -
Review 5 (2024-12-30 - Rating: 5)
Adam was super helpful and gave us a few options to restore operation of our gas line. He was thorough and was happy to explain anything I had questions on. Would recommend and I will be using them again. -
Review 6 (2024-12-11 - Rating: 5)
Rob showed up on time is doing excellent work and scheduled to return, very professional and a fantastic guy. I recommend Mr. Rooter and Rob for any plumbing problems you have. Great company. Came back today with Matt and finished the job. Cant say enough good about this company. Thanks guys ! Had Matt come back and do another job, best plumber I ever saw and excellent price! Highly recommend this dude! -
Review 7 (2024-12-26 - Rating: 4)
Matt did a great job. He determined that our hot water heater needed to be replaced at 10:00 am on Christmas Eve day and the work was completed efficiently by 2: 30 pm. The old heater was removed and the area was all cleaned up. It has worked well since. My only criticism is that after creating an estimate for the work, his management added $1500 because we were getting a Bradford White unit. That seemed awfully steep and there was not really an opportunity to shop or compare quotes given that it was Christmas Eve. -
Review 8 (2024-12-22 - Rating: 4)
Brandon was very quick to come even though the weather was bad. He gave me a very high quote of 500+ to try and fix the water heater which could of been just a bad thermal couple, so I decided to replace it for 2400. I wish I would of mentioned the coupon but I thought it would be taken off automatically and I was going off no sleep and just took my sleeping medication before finding out my problem so I wasnt in the best shape mentally. Brandon did a fast job of installing my new unit but the cleanup wasnt great. I had to clean my washer and dryer because they had the old rusty water from the old tank splashed all over the front of each. Also I didnt notice that my bicycle that needed to be moved to clear out a space in my garage was left out in the snow all night. Also my unit was leveled by some loose rocks with pieces falling out but maybe that is what they use? It doesnt the greatest. Overall, Brandon seemed like a nice guy but I wish I would have had him take me down to show me everything after he was done. 4 stars is very fair with the pros being speed and efficiency of service of the emergency. The cons would be not trying to help the customer with any discount available (coupon), and cleanup and communication after job was done. Also the equipment (rocks) used to level my unit. -
Review 9 (2024-12-29 - Rating: 5)
Josh was very pleasant and helpful in explaining the problem and the correction needed. He completed it in a timely manner. He also recommended some future work to be considered. He was very helpful and is highly recommended. -
Review 10 (2024-12-26 - Rating: 5)
Tim and Ben were excellent and professional. I would absolutely use them again. We made an emergency call around the holidays and they showed up within the hour and took care of business. -
Review 11 (2024-12-04 - Rating: 4)
Adam was great ! Explained everything in detail. Overall experience was good, service is same day and was great - stayed until the problem was solved. However I paid with a credit card and ask when I called if they accept credit cards and they said they did , then when I go to pay Adam ( just doing his job ) said that there would be a 4% up charge for credit card. Again not Adams fault, I feel like they should have informed me upfront on the initial call of the upcharge. It was mostly a positive experience. I probably will look around in the future. If you want same day service expect to pay , but the work done by my plumber Adam was great! -
Review 12 (2024-12-28 - Rating: 5)
Adam is a really great young man that is professional, informative, efficient and clean while he was performing our necessary diagnoses and replacement of our water heater! Any organization would be proud to have Adam as part of their staff! -
Review 13 (2024-12-16 - Rating: 5)
Rob arrived on time! I had a high pressure valve leak on my gas water heater. He performed a water pressure and temperature check for proper operation - all good! He also checked the attached pressure tank check - all good! Then, he explained the possible problems that could cause the leak. The hot water tank was less than 4 years old. He thought it might be some potential sediment blocking the proper operation of the pressure valve. He showed me why this might be the issue because of some sediment indication on the pressure valve. He relieved the pressure a few times and the leaking stopped. Rob was very professional and clearly explained everything. Very dedicated to his profession! I would us Rob again for a plumbing problem. -
Review 14 (2024-12-15 - Rating: 5)
My service professional, Josh F. was extremely helpful and transparent through the whole process, went the extra mile to make sure I felt comfortable with the work done and explained what he was doing. I would give him 6 stars if I could. Highly recommended. -
Review 15 (2024-12-24 - Rating: 5)
Rob did an amazing job! Two days before Christmas, and I was shocked that Mr, Rooter sent out this talented person to work on what felt like a nightmare happening in my garbage disposal, and under sink pipes!I will not hesitate to refer this company , and Rob, too! -
Review 16 (2024-12-31 - Rating: 4)
Brandon H. was very knowledgeable. He took the time to fully explain things as well so you knew exactly what options there were and what you could do. Excellent tech . -
Review 17 (2025-01-05 - Rating: 5)
Gabe was very thurough with the issue and my options and was very knowledgeable. I would definately be happy to have him and his team do work for me in the future and will recommend him and Mr. Rooter to my friends and family. -
Review 18 (2025-01-07 - Rating: 5)
Ronald was fantastic. He arrived quickly, easily identified the issue and had good advice for further prevention. He was knowledgeable and friendly. -
Review 19 (2024-12-03 - Rating: 5)
Rob was knowledgeable and got the job done quickly. He provided me options and wasn’t pushy. He was also nice to my dogs and daughter which was a bonus! I would definitely have him back to do work! -
Review 20 (2024-08-30 - Rating: 5)
Gabe came out at 10 o’clock at night and took care of us!! He was amazing and knowledgeable about every aspect. Our sewer had exploded in our basement bathroom. He got it cleaned out and put the camera in. He gave us the bad news that we already knew but, he bought us time to figure it out. This dude gets an 11 out of 10 in my book!! Very professional!! Thanks Gabe!! I highly recommend. Give them a call -
Review 21 (2024-11-17 - Rating: 5)
We had some draining issues when we tried to run laundry or our dishwasher. We were able to have someone come out the same day, and clear out our pipe. It was very quick and he gave suggestions for maintenance in the future. Very glad to have same day service. -
Review 22 (2024-12-29 - Rating: 5)
Tyler was professional and thorough. He kept me informed every step of the way! Would not hesitate to call Mr. Rooter again. -
Review 23 (2024-12-18 - Rating: 5)
Came out in an hour. Took off his shoes inside the house. Quickly fixed the issue, solved an additional problem. Explained what he was doing.Gave directions so I could do it myself next time. Accepted our coupon. Great to get the problem solved same day! -
Review 24 (2025-01-03 - Rating: 5)
Mr. Rooter responded quickly. The service person came in a hour or less to address my emergency situation. Josh was knowledgeable, worked quickly and cleaned up afterwards. -
Review 25 (2024-09-29 - Rating: 5)
I called early afternoon and was able to schedule a same day service appt. Tyler was on time, professional, and very informative. Thankfully our issue was resolved quickly and it wasn’t a huge hit to our budget. I recommend Mr. Rooter for any of your plumbing needs. -
Review 26 (2024-11-07 - Rating: 5)
Ryan was awesome! He came in and ran some new water lines and drainage and when I was having and issue with another spot of plumbing he came in a timely fashion and corrected the issue! His skill set is amazing but the attitude and positivity that he has is even more amazing! Thank you so much! -
Review 27 (2024-12-23 - Rating: 5)
Josh was professional and got right to work. The repair was completed quickly. Frankly the repair was expensive ($583 to replace 2 shutoff valves with compression valves), but I needed it done quickly (non-emergency price) and they had it done in less than 24 hrs. -
Review 28 (2024-11-11 - Rating: 5)
Tyler arrived promptly and addressed my sewer backflow issue. He took the time to show me the drain footage from the camera and pointed out a few other issues he noticed that may need addressed in the future. He was very kind and was not pushy with sales. This is my second time calling Mr. Rooter for a plumbing issue and both experiences were great. Their prices are fair as well. I would highly recommend them. -
Review 29 (2024-12-25 - Rating: 5)
Rob got there quick and got the job done! He was great at his job, and we appreciate his effort to get us together at a moments notice. -
Review 30 (2024-10-23 - Rating: 5)
Nick Smiley was amazing! He was friendly, informative and quick. Because of Nick’s exceptional customer service I will always use Mr.Rooter’s service for all my plumbing needs and recommend this company to all of my friends and family!! Thank you so much, Nick. Great work. -
Review 31 (2024-12-31 - Rating: 5)
Very friendly and helpful. They fixed our shower quickly and the work was very clean. Very happy with the service and will definitely be a repeat customer. -
Review 32 (2024-12-20 - Rating: 5)
Excellent work and thank you Bryan for able to quickly resolve the clogged up kitchen drain. Made the call and he showed up in less than two hour. Good to know that Garbage disposal is the root cause. -
Review 33 (2025-01-01 - Rating: 5)
Brandon was timely and efficient. He took care of are Plumbing issue and we are very satisfied. Definitely would call in the future. -
Review 34 (2025-01-07 - Rating: 5)
My experience with Adam was very good he came the same day was very professional and very friendly thank you for the great service Adam. -
Review 35 (2024-07-20 - Rating: 5)
Nick Smiley was very professional and helpful. He went through and checked things I didn’t even ask of to make sure we were all set. I am so happy with his service, I have kept his card in case of any future repairs. I would strongly recommend to any family and friends. -
Review 36 (2024-12-25 - Rating: 5)
Fast and friendly service. Gabe and his team were great … knowledgeable, skilled … solved our emergency quicker than we thought possible. -
Review 37 (2024-11-28 - Rating: 5)
Tyler was great! Went above and beyond to make sure he took care of our problem quickly and cost effectively! We’ll be making sure to call him if we need any other plumbing help! -
Review 38 (2024-09-29 - Rating: 5)
I had an outstanding experience with Ron Spaide from Mr. Rooter! From the moment I called, their customer service was top-notch—friendly, responsive, and incredibly professional. The technician arrived promptly, assessed the situation quickly, and explained everything in clear terms. What impressed me the most was their attention to detail and commitment to getting the job done right the first time. They went above and beyond to ensure my plumbing issues were resolved efficiently, and they left the area spotless. I highly recommend Ron Spaide from Mr. Rooter for any plumbing needs—reliable, trustworthy, and highly skilled!⭐️⭐️⭐️⭐️⭐️ -
Review 39 (2024-11-13 - Rating: 5)
I couldnt have asked for a better experience. My tech, Ryan Ott, was on time, friendly, helpful, knowledgeable and helped us with another repair while on site. Will definitely be calling this company whenever I need anything. -
Review 40 (2024-12-11 - Rating: 5)
We’ve used Mr. Rooter 3 times now and each experience has been great! Josh has been to our home twice now and is always pleasant to work with and our problems have been solved in a very timely and efficient manner! -
Review 41 (2024-10-21 - Rating: 5)
Ryan Ott came to fix our stores grease trap. He was the first person who came and actually opened it and cleaned it out completely so we wouldn’t have any ongoing issues. He’s the best 5/5 stars!! -
Review 42 (2025-01-01 - Rating: 5)
Came out on New Year’s Day to help us out of a literal jam. Super helpful and friendly. Would recommend to anyone with plumbing issue. Thank you! -
Review 43 (2024-12-10 - Rating: 5)
I would recommend Mr Rooter to anyone in need of a plumber. As frustrating as having a clog in the bathroom toilet is, along with overflowing water everywhere, my mind was quickly put to rest when the source of the problem was discovered and corrected by their technician Josh. He was excellent and professional and I highly recommend his work.Linda Cattrell -
Review 44 (2024-10-27 - Rating: 5)
Had a great experience using Mr. Rooter Plumbing , came same day and fixed the leak straight away. Our plumber Rob March had great customer service skills and was very informative and helpful. Will use this company again. -
Review 45 (2024-11-08 - Rating: 5)
Mr. Rooter came because I had a clogged laundry room drain. My two technicians Tim and Trent were very knowledgeable and opened the drain for me. Unfortunately, I will need further work, but I’m very satisfied with what they did today. -
Review 46 (2024-11-19 - Rating: 5)
Brian fits all criteria of dependability, the plumbing work done on the property was exceptional. Therefore I will not hesitate to recommend him to handle your plumbing needs. -
Review 47 (2024-12-14 - Rating: 5)
We had a great experience with Mr Rooter… Matt arrived on time and fixed our broken sink disposal pretty quickly! Would definitely recommend!! -
Review 48 (2025-01-03 - Rating: 5)
Gabe Vasquez: Very knowledgeable and upfront with what needed done and handled the job in a very quick manner..will call again for his service -
Review 49 (2024-08-05 - Rating: 5)
Jake was my service tech. Incredibly professional. Took time to explain the entire process and the job was completed the same day. Id highly recommend going with Mr. Rooter and Jake in particular. -
Review 50 (2024-11-22 - Rating: 5)
Mr. Rooter came to my home and removed a clog from the main drain. I was happy with the time it took and the plumber was friendly polite and knowledgeable. Thanks Tim and Tre. -
Review 51 (2024-08-19 - Rating: 5)
Tyler Smith exceeded all expectations and solved our problem. Stayed until the issue was fixed, unfortunately on a weekend but this did not deter him from completing the job.Will definitely use again, as well as recommend. Your first call should be Mr. Rooter. -
Review 52 (2024-12-16 - Rating: 5)
Adam was very professional and friendly. He did an awesome job and we are very happy with his service! -
Review 53 (2025-01-05 - Rating: 5)
Great service! Tyler is very competent and knowledgeable, and quickly diagnosed, and fixed our problem. -
Review 54 (2024-12-09 - Rating: 5)
Rob was very helpful, made sure the job was done correctly and gave me some tips for the future. Great service. -
Review 55 (2024-12-29 - Rating: 5)
He responded on time and diagnosed the problem in seconds. Excellent customer service and very knowledgeable. -
Review 56 (2024-09-18 - Rating: 5)
Bryan Bell is a godsend. Super knowledgeable, professional, and communicative. Smoke test went really well and helped us solve an issue where other plumbers were unable to. Thanks again Bryan! -
Review 57 (2024-12-23 - Rating: 5)
Ryan did a phenomenal job he is very knowledgeable and professional very courteous and friendly when you work here theres interaction with residents and he adapted well to the surroundings -
Review 58 (2025-01-06 - Rating: 5)
Josh and Matthew did an amazing job fixing a leaking valve on my water heater. Nice people and professionals. -
Review 59 (2024-10-17 - Rating: 5)
Adam came and did a fantastic job. Was very professional, diagnosed the problem, explained the pricing and fix in detail all the while doing everything in a timely fashion. -
Review 60 (2024-12-02 - Rating: 4)
Had a pinhole leak. Adam was friendly and efficient to find and fix it.I just wish Mr. Rooter could provide referrals to someone who could replace the drywall. -
Review 61 (2024-12-04 - Rating: 5)
Brandon Morris was most pleasant and willing to explain in detail what was wrong and how he was going to fix it. He answered all my questions. I will ask for him the next time I need a plumber. -
Review 62 (2024-12-22 - Rating: 5)
Tyler came out at 8pm on a Saturday night and did a fantastic job! We really appreciated all he did. -
Review 63 (2024-06-21 - Rating: 5)
PHENOMENAL service. If I could give 10 stars, I would. I usually don’t leave reviews, but Bryan earned it! We called Mr. Rooter because we discovered a pinhole leak in our basement the day before we were supposed to leave for vacation. Bryan showed up within an hour, took a look at the issue and had it fixed less than an hour later. He also gave us the information we needed to get the right company out to address the mold issue and work with our insurance. And the price was way less than I expected! Fastest and easiest (and least stressful) plumbing fix we’ve ever dealt with. Would 100% recommend to anyone and will definitely be contacting them again for whatever plumbing-related craziness comes next!!!! -
Review 64 (2024-08-04 - Rating: 5)
Nick cleared by sewer line and inspected the whole line to rule out any problems. He was very knowledgeable and explained everything very thoroughly. He was very cautious to avoid any contamination. I was extremely satisfied with Nicks service. Thank you. -
Review 65 (2024-06-15 - Rating: 5)
Gabe our service tech was excellent. Very professional, answered all our questions. Very easy to talk with and gave us excellent advice moving forward. Highly recommend him. If you need Mr. Rooter ask for him.Bill O -
Review 66 (2023-08-02 - Rating: 5)
Earl B came to my rescue! He was dispatched immediately and helped me with my issue right away. He inspected and cleaned the drains. He got everything working properly. Thanks for your excellent service! KUDOS TO EARL B!!! -
Review 67 (2024-12-22 - Rating: 5)
Tyler was awesome. Professional, friendly, knowledgeable. I would definitely recommend him to anyone -
Review 68 (2025-01-08 - Rating: 5)
Gabe, Rob, and Chuck were the best! Super helpful and very nice :) -
Review 69 (2024-12-23 - Rating: 5)
Tyler did a great job and I was extremely satisfied with his work. -
Review 70 (2024-08-14 - Rating: 5)
Mr Matt Pitts of Mr. Rooter was very courteous and professional.He did a great job in fixing the toilet.Thank You -
Review 71 (2024-11-18 - Rating: 5)
They dis a fantastic job went above and beyond I couldnt be more satisfied everything was explained pricing was up front -
Review 72 (2024-06-25 - Rating: 5)
Bryan Bell from Mr. Rooter was fantastic. Very professional, knowledgeable and willing to answer any of my questions. The work was done ahead of schedule and the area was left very clean. I am extremely happy with the service that I received from him today and would be happy to refer him to anyone in need of a plumber. -
Review 73 (2023-03-03 - Rating: 5)
I received exceptional diagnosis and repair planning service from Matt Pitts followed by quality repairs by Chris Smiley. Their professional and courteous handling of my immediate and future questions on the plumbing needs for my home were very appreciated. They ended up addressing emergency repairs that would have been avoided had I accepted a recommended service quoted 18 months prior. These people know what they are talking about and make sure that the job is done to satisfaction. I also had Matt come back to install new shower trim that really elevated the look of my shower. -
Review 74 (2024-07-24 - Rating: 5)
Mr. Rooter was responsive when we needed the water heater replaced quickly. Jacob, the technician, was very knowledgeable and courteous. -
Review 75 (2024-12-22 - Rating: 5)
Tyler was fantastic, cleared the backup and identified root cause. A real professional. -
Review 76 (2024-06-24 - Rating: 5)
A great big shout out to Nick Smiley. This young man should be employee of the Month. I called with a plumbing problem regarding the floor drain in my basement. He scoped the drain, didnt see a problem, then he looked to see what else it could be and after talking it out with me, he took apart the washer sink drain and found the problem. He hung around to be sure everything was working correctly and gave me two things that I can definitely do today and I the future to keep my drains free and clear and working their best. Oh ya, I was super lucky because from the time I called to the time Nick showed up it was less than an hour!!! -
Review 77 (2024-12-17 - Rating: 5)
T Henry’s services were great. Knowledgable, friendly and polite. Easy to talk to and very focused. -
Review 78 (2024-12-28 - Rating: 5)
Was very helpful and answered all my questions. Completed the unclogging of my sewage service line efficiently and timely! -
Review 79 (2024-09-06 - Rating: 5)
Jacob Eaton did a wonderful job today ! This was at the opel residence at 9307 pannier road. I would call him for service again over and over. . -
Review 80 (2024-11-15 - Rating: 5)
I was very happy with Brians visit. He was kind and professional. He answered all my questions. -
Review 81 (2024-07-10 - Rating: 5)
Ive had work done on two separate occasions, once by T Henry and once by Jake Eaton, who was being helped by a guy named Josh. All three guys were incredibly professional, quick, and friendly, and took the time to explain everything I wanted to know. -
Review 82 (2024-11-07 - Rating: 5)
Very professional all around, did not try to upsell me, and showed up on time while communicating their every move. -
Review 83 (2024-12-09 - Rating: 5)
Im very pleased in how Mr Rooter handled the work. The the plumber was professional, polite, and quick. -
Review 84 (2024-04-18 - Rating: 5)
Ryan from Chester WV came out to service our grease trap multiple times and would definitely recommend him and Mr Rooter!Reasonably priced and came the same day, actually within 2 hours!Great company! -
Review 85 (2024-12-20 - Rating: 5)
Josh did a fantastic job today. I will use only him on future jobs with Mr Rooter. -
Review 86 (2024-05-09 - Rating: 5)
Tyler came out same day and fixed our issue right away. He was very pleasant and extremely thorough!!! Great job. Will definitely use Mr Rooter again! -
Review 87 (2024-12-09 - Rating: 5)
Brian was excellent. He was in and out in no time. Very knowledgeable. -
Review 88 (2024-07-12 - Rating: 5)
Nick from Mr. Rooter came out to jet our sewage line. Service was very quick and professional. The price was also fair and they gaurantee their work. Would recommend. -
Review 89 (2024-08-15 - Rating: 5)
Tyler Smith was extremely professional and knowledgeable. He explained how things worked and that the coupler had not been installed correctly. In a short time, we could use the washer, kitchen sink, and bathroom sink. Thanks for your quick response! So reassuring to have the job done right! -
Review 90 (2025-01-05 - Rating: 5)
The technician, Mr. March was very kind and helpful with my Mom’s bathroom. Thank you very much for responding today -
Review 91 (2024-11-21 - Rating: 5)
Ron came to our home today, snaked out our house drain and in about a half hour, it was done. Good job Ron. TY. -
Review 92 (2024-03-02 - Rating: 5)
Mr Rooter Plumbing responded quickly and were prompt in fixing the issue. Cody, the service professional, was fantastic and so knowledgeable. He was able to use his experience and quality tools to assess and help design a solution. My family has been so grateful for the resources and assistance Mr Rooter has provided through Cody. -
Review 93 (2024-12-09 - Rating: 5)
Overall things went well. Technican T Herny was very professional and answered questions asked of him. -
Review 94 (2024-12-05 - Rating: 4)
Knowledgeable and professional. Warrany was nice. Unfortunately way out of my price range. -
Review 95 (2024-12-09 - Rating: 5)
Josh Farabaugh did a great job repairing the toilet and clearing the bathroom drain. I highly recommend him! -
Review 96 (2024-12-19 - Rating: 5)
Very helpful and informative, Did not charge unnecessary fees, no problems with the sink after he was done -
Review 97 (2023-11-01 - Rating: 5)
Tim did excellent work for us. He came out the same day I called and was friendly and efficient. He took the time to clearly explain what he was doing and options for preventing problems in the future. We really appreciated his help and would definitely recommend him highly to anyone else! -
Review 98 (2024-12-03 - Rating: 5)
Rob M. Was awesome. Told me what work would be done. Fair price great quality work -
Review 99 (2024-11-11 - Rating: 5)
Brandon, hooked up our drain and hot and cold water lines which he had to relocate he did a great job! -
Review 100 (2024-12-18 - Rating: 5)
Matt Pitts was extremely helpful and knowledgeable and explained all my options in this water heater replacement process -
Review 101 (2024-07-05 - Rating: 5)
Tyler Smith , very amazing plumber, did a fantastic job . He arrived on time, checked everything , solved all the problems right away. He deserves 5 stars . Thank you so much for your great service 🙏🙏 -
Review 102 (2024-07-22 - Rating: 5)
Jake was my service tech. He fixed my issues and then gave me extra tips and tricks for future mitigation. He was super helpful -
Review 103 (2024-05-01 - Rating: 5)
Ryan Ott came to my store for a plumbing issue and was absolutely fantastic. We had many issues going on and he was there most of his day but was so understanding and pleasant to work with. I would recommend Ryan and Mr. Rooter plumbing anytime! Thank you Ryan! -
Review 104 (2024-06-06 - Rating: 5)
Chris and Trent were friendly and efficient. They came within an hour of my call. Offered me several options. I decided on a new toilet and the job was done quickly. -
Review 105 (2024-05-28 - Rating: 5)
Very pleased with the service from Mr Rooter. Needed new water heater. Chris Smiley and Trent Porter did a great job replacing water heater and made sure to explain everything that was being done. Would definitely recommend to family/friends. -
Review 106 (2024-12-03 - Rating: 5)
Josh was very professional & knowledgable of my problem explained in detail & proceeded to resolve problem. Great job -
Review 107 (2024-04-02 - Rating: 5)
I can’t speak highly enough of this company. Tyler arrived within an hour from when I called. He was very personable and professional; he unclogged our main drain and kept me well informed of the issue. He was fantastic! I will definitely call Mr. Rooter for plumbing help in the future!Edit: We needed help again(old house/plumbing) and Tyler helped us again! SO pleased with his work and MrRooter.I continue to recommend to others! -
Review 108 (2024-07-05 - Rating: 5)
🎶 (Think Lego Movie tune) Everything is awesome! All the drains are draining away! Everything is awesome! 🎶Ron was great! Service was quick and efficient. Thank you! -
Review 109 (2024-02-24 - Rating: 5)
Gabe was very personable and knowledgeable!! He was very good and cleared away obstruction in no time. He explained and showed me everything so that I understood!! Would gladly use Gabe Vasquez again and recommend this young man to anyone!! 100% satisfied!! Ty -
Review 110 (2024-03-14 - Rating: 5)
Gabe was great! He came out in a reasonable time with traffic. He helped us so much, worked super hard and did everything he could to unclog our drain. We were very pleased with his work and it was greatly appreciated. -
Review 111 (2024-12-26 - Rating: 5)
Super job and guiding us to get a more permanent solution. Over and above job -
Review 112 (2024-08-25 - Rating: 5)
Adam was courteous, efficient, and informative. Kudos to him and Mr Rooter of Pittsburgh for outstanding work! -
Review 113 (2024-12-10 - Rating: 5)
Rob March did a great job. Overcame a few obstacles to get the job done right. -
Review 114 (2024-07-15 - Rating: 5)
Jake was my plumber. Gave an estimate and did high quality work on the same day. Life saver! Highly recommend 👍 -
Review 115 (2024-04-25 - Rating: 5)
Jake came out for what we thought was a minor issue. He quickly found the underlying problem; which could have become a much bigger issue.Very knowledgeable and friendly. Clearly explained all options and recommendations. Will definitely use Mr. Rotor for future needs and highly recommend. -
Review 116 (2023-05-31 - Rating: 5)
Will, our service tech, was punctual, efficient, friendly and professional. He walked us through the whole process explaining each step he was doing to help get our toilet unclogged. He even kept us abreast on the price points through each step so we were all on the same page. We are grateful that he was able to find our problem and fix it in a timely manner and without having to break the bank! His work ethic and personality are top notch! Will be recommending Mr. Rooter to our family and friends! Thank you Will! -
Review 117 (2024-11-03 - Rating: 5)
Highly recommend. Did a fantastic job and in record time. Would definitely use again. -
Review 118 (2023-12-20 - Rating: 5)
We’ve had consistent plumbing issues due to using home warranty companies. Working with Mr. Rooter has been extremely easy start to finish. We had Matt as a technician and he was extremely professional and thorough. This is the second time we have used Mr. Rooter to fix issues that were not fixed by other companies and we will only be using them from now on. We would recommend them to anyone! -
Review 119 (2024-04-19 - Rating: 5)
These guys are great! They are expensive on certain things, but if you need a plumber that day, they are there! Will Copney was one of them and he was spectacular! He told me everything he was going to do and was an honest guy. He showed me all the issues that I was having with my house and what I could potentially avoid for now and honest and truthful man everybody needs to have him when he comes to your house to fix some. -
Review 120 (2024-04-30 - Rating: 5)
Jacob Eaton arrived quickly after I placed the call for emergency service. He was polite, personable, professional, and knowledgeable about my plumbing issues. He also took the time to explain the problems to me. Jacob worked diligently and resolved my plumbing issues. He cleaned up after he was done and made a final walkthrough before he left. I highly recommend this company and Jacob Eaton, -
Review 121 (2024-01-21 - Rating: 5)
Nick Smiley was great!!! Super fast and efficient, he got us fixed up within 20 minutes. Super professional and very nice. If we need a plumber anytime soon, we will be calling him back. -
Review 122 (2024-05-26 - Rating: 5)
Awesome Service!!!! Tyler was very Professional and explained the entire process. Overall great experience!!! I will definitely use Mr Rooter again. Very fast response and reasonably priced. -
Review 123 (2024-12-27 - Rating: 5)
Brandon Higley was fantastic helping to move a gas line that I think ended up being a little trickier than we expected. Great work, extremely thorough, nice guy. Would be happy to have him out again for other projects -
Review 124 (2024-02-26 - Rating: 5)
I called Mr. Rooter and they sent out Chris Smiley and Trey. Both guys were super nice and very helpful. They had my issue diagnosed in a couple of minutes and quickly fixed it. I would highly recommend these two guys and Mr. Rooter. -
Review 125 (2024-04-26 - Rating: 5)
These guys were able to show up within a few hours of calling, same night after 5pm when I was home from work! When I told them my schedule the next day was tight, Ryan stayed until 11:30pm to get my hot water heater fixed ASAP. Great service, Ryan was super friendly, communicative through the whole process, and saved me when I was in a tough spot! -
Review 126 (2024-03-25 - Rating: 5)
Mike (Jones) showed up on time. Professional and friendly. Worked quickly and efficiently. Cleaned up workspace. Excellent job. Would hire again anytime. Have had other Mr. Rooter employees before and all have been great. -
Review 127 (2024-12-09 - Rating: 5)
Henry worked diligently until he conquered the clog! Soo appreciative of hi efforts! -
Review 128 (2024-03-11 - Rating: 5)
Adam Barnes helped me open up both drain stoppers in the upstairs sinks. He did the job quickly and efficiently. Now, everything works as it should. He was very polite and pleasant. Highly recommend. -
Review 129 (2024-12-21 - Rating: 5)
Was very polite. Punctual. Fixed and/or replaced everything. Highly recommend. -
Review 130 (2024-12-01 - Rating: 5)
Did a great job and didnt give up to fix our issue. -
Review 131 (2024-03-21 - Rating: 5)
We had Adam Barnes out to our house for a backed up sink. He was able to find the problem while doing a great job of explaining the issues in a clear and helpful manner. our problems were fixed and we plan to higher him again when we replace the sink in our kitchen. 10/10 highly recommend hiring him. -
Review 132 (2024-09-25 - Rating: 5)
Review is for Ryan F. Had him out for a recent project and is one of the best plumbers used to this date. -
Review 133 (2024-03-18 - Rating: 5)
Chris and Trent were friendly and professional and did a great job fixing some failing shutoff valves in our basement. I appreciate how quickly Mr. Rooter was able send a technician to our house, and how the pricing was discussed beforehand so there were no surprises when it came time to pay. -
Review 134 (2024-03-29 - Rating: 5)
Called for multiple drains clogged at my home. Ryan ott was our serviceman and was extremely knowledgeable and exhausted every option possible to fix the issues best that he could. Would 100% recommend him. -
Review 135 (2024-09-20 - Rating: 5)
Jake was my plumber and did a fantastic job. Both professional and informative. -
Review 136 (2024-12-28 - Rating: 5)
Very knowledgeable and personable. Great job. -
Review 137 (2024-11-26 - Rating: 5)
Rob March really took the time to make sure the job was done right!He did not rush through any part of the job.He was very personable and dedicated and took pride in the job that he had done!Rob made sure everything was completely cleaned up and that I was satisfied with the job before he left.Thank you Rob I appreciate ya man! -
Review 138 (2024-01-14 - Rating: 5)
We had both of our kitchen sink drains clog Saturday night. Could not get it fixed ourselves so we had to call a plumber. Pulled up two or three online and saw the great reviews for Mr Rooter Plumbing. Within 35 minutes we had an awesome service professional by the name of Adam Barnes arrive at our address to assist us with our situation. Adam was very professional, assessed our situation, and proceeded to fix our problem. He did great cleanup work. He was absolutely fantastic and we would recommend Mr Rooter for everyones plumbing needs and thats who we will be using in the future. -
Review 139 (2023-11-12 - Rating: 5)
Will was outstanding! He took his time to explain our situation, despite not being able to resolve it today. He made us feel comfortable and confident enough to make the decision to allow Mr. Rooter company to continue with excavation. I’ll be sure to call Mr. Rooter and request Will for any future work. 💯💯💯 -
Review 140 (2024-05-17 - Rating: 5)
Tyler was outstanding in every way! He showed up earlier than expected and took care of the job quickly and efficiently. I cant express my gratitude enough! A disaster was overted thanks to Tyler and Mr. Rooter. -
Review 141 (2024-04-27 - Rating: 5)
Ryan was able to fix our problem and make recommendations. His expert insight gave us the information we needed to take our problem pipe problem to building management to get it resolved in a timely fashion. He stayed late on a Friday night to get the job done. Very admirable -
Review 142 (2024-05-04 - Rating: 5)
These guys are great. They advertise 24 hour emergency service and they mean it. I called at 10 pm on a Friday and a member of their management staff (I believe his name was Don) answered the phone. It was the only company I called where a live person answered. All of the other so called 24 hour emergency plumbers I called didnt answer. He even helped me troubleshoot the issue over the phone, and called back quickly to let me know when his on-call crew would be available. I will definitely use them for future jobs. -
Review 143 (2024-12-09 - Rating: 5)
Im writing this for my mother. Although shed hoped for a different outcome, her experience was extremely positive. -
Review 144 (2024-02-07 - Rating: 5)
It’s never fun having a leak coming from your ceiling, but it helps when a company can respond quickly. Chris with Mr. Rooter was fantastic. He clearly explained the process and once the leak was found, he made the repairs quickly and efficiently. -
Review 145 (2024-07-23 - Rating: 5)
Mr.Luzer provided great service and really helped fix our issues. Thankyou. Would definitely recommend. -
Review 146 (2023-09-19 - Rating: 5)
Cody was my technician. I purchased a new refrigerator. I was in need of the copper wire for the water in back of my old refrigerator to be removed and then reconnected when I received my new refrigerator.The delivery was scheduled for a Monday. I called Mr Rooter early on Sunday morning. I was extremely impressed that when I called, someone actually answered the phone. I thought it was a ‘bot’. It was a live person wanting to help me!! She graciously heard my concern and scheduled help for me the same day. I am a caregiver to my Mom so I appreciate all the help I can get.Cody came to my house and heard my need and assisted me. He was able to disconnect the wire and got me ready for my refrigerator delivery. Cody was kind, thoughtful, professional. Ensured the water connection was correct. He informed me that once I receive my new refrigerator to call Mr Rooter back and he will return. In a few days, I received my new refrigerator, Cody returned to my house and connected my copper wire. He was fast and professional. He was so kind, respectful to me and my Mom. Cody was everything I expected from technician and more. Worth the money!I’ve used your services in the past and I have been extremely impressed and pleased. And this service is the same.Thank you again for everything. Looking forward to my next job!! -
Review 147 (2024-11-11 - Rating: 5)
This plumber was polite and professional. Did a great job in record time with no mess -
Review 148 (2024-03-16 - Rating: 5)
Will Copney was amazing! He was on time and very professional. He explained every step of the process and showed me exactly what the problems were in a way that made it easy to understand. I highly recommend him!! -
Review 149 (2024-03-06 - Rating: 5)
Will Copney was awesome! Had a clog pushing sewer back up into the basement. Will was there quick and knew how to fix the problem right away. Great guy would highly recommended asking for Will! -
Review 150 (2023-09-27 - Rating: 5)
Tyler is the best! Ron came by and did a solid diagnosis. Unfortunately his machine broke while snaking the drain. He gave some great advice and called upon a colleague to help. Tyler was quick to arrive within an hour and resolve my issue. Highly informative and highly recommended! -
Review 151 (2024-02-14 - Rating: 5)
Just had Chris Smiley here to fix a leak we discovered. Mr. Rooter had him here within an hour of our call!He was courteous..friendly...professional...informative...and kind of cute!! (Humor me, Im an old lady!)Leak is fixed in a timely manner....and we would definitely call Mr. Rooter again! -
Review 152 (2023-11-29 - Rating: 5)
Bryan was courteous, helpful, and exceptionally informative. All repairs were completed without a hitch. I’m very pleased to have found Mr. Rooter plumbing—I’ve heard about the company on 93.7 the Fan for years, and after our experience, we’ll never go anywhere else. Our phone tech Trina was also great. Thanks so much, Mr. Rooter! -
Review 153 (2024-04-24 - Rating: 5)
Will Cooney was awesome! Very polite and respectful. He was honest and was showing us what needed done and got it things done in a timely manner. -
Review 154 (2024-05-04 - Rating: 5)
I would like to say that Gabe Vasquez was very friendly and very professional as he unclogged a drain for us. I would highly recommend him to anyone who needs drain work. Thanks again, sincerely, Chuck Seik 1563 Longview Dr, Latrobe -
Review 155 (2023-11-21 - Rating: 5)
I am very happy with the work, the prompt response to my phone call requesting help with a new water heater. The service professional, Adam Barnes, was exceptional. This young man was diligent, polite, displayed a wonderful work ethic. I would recommend your company to anyone who needs your services. -
Review 156 (2023-11-16 - Rating: 5)
Mike came by to inspect our rainwater only sump pump. He found it to be in good shape. I asked if it needed any maintenance. He told me a few items that could possibly be needed in the near future and gave me quotes on them. The customer service industry needs more personable people like Mike, who not only do their job correctly and professionally, but also relate to the customer in a way that leaves the customer feeling like they just made a friend. Top notch! -
Review 157 (2024-10-29 - Rating: 5)
Ryan Ott was great. Very healpful and pleasure to deal with -
Review 158 (2023-12-24 - Rating: 5)
Tyler was our Christmas miracle! With a sewer back up on Christmas Eve, the team was here within an hour to help us with our emergency. Tyler was professional, friendly, courteous and very efficient. We would highly recommend him and this team. Thank you! -
Review 159 (2024-04-13 - Rating: 5)
Will Copney has worked at our house twice for different plumbing issues and is always pleasant to be around and willing to provide honest answers to questions weve asked. Recommend him highly! -
Review 160 (2024-09-18 - Rating: 5)
Jacob was my plumber and he was great, everything was fixed and perfect! Excellent -
Review 161 (2024-11-12 - Rating: 5)
Bryan Bell was extremely helpful and knowledgeable. Punctual and efficient. -
Review 162 (2023-12-07 - Rating: 5)
Chris was fantastic! The service center was very responsive and was able to send someone immediately. Chris was very knowledgeable and helpful. He was able to repair the waterline leak issues quickly. Could not have asked for better service. Thank you! -
Review 163 (2023-12-09 - Rating: 5)
We had a leaking pipe we noticed on a Friday and made a call to another plumbing contractor who scheduled an appointment for Monday. The leak was getting worrisome to us so we called Mr. Rooter on Saturday afternoon and they had a service technician out within an hour. Great service and totally surprised they could respond that quickly.The service Technician was T and he was terrific, courteous, professional and totally comfortable with our two inquisitive dogs.The cost seemed reasonable considering were really concerned with potential water damage.Would highly recommend Mr.Rooter. -
Review 164 (2023-10-09 - Rating: 5)
Tyler Smith did an excellent job . He was very quick and efficient. I wish I’d called days ago & made my weekend smoother but he has definitely set the tone for a great week! Thanks again Tyler! -
Review 165 (2024-12-07 - Rating: 5)
He was very nice and did the job correctly and very appreciative -
Review 166 (2024-12-29 - Rating: 5)
Matt did a great job and was very personable -
Review 167 (2023-10-25 - Rating: 5)
Will M. showed up within an hour of notifying Mr. Rooter of our plumbing problem. He was respectful of our home, took his time figuring out the issue and fixing it in an honest & timely manner! He was enjoyable to work with! I look forward to calling Will again for our future plumbing needs! -
Review 168 (2023-05-05 - Rating: 5)
Both Gabe and Brandon were absolutely awesome. Brandon was really knowledgeable and communicated everything perfectly. The whole experience from start to finish was as good as it could be when you are dealing with a leak. Even the receptionist was friendly and kept me up-to-date on arrival times. They may not be the cheapest, but the peace of mind is pretty priceless in an emergency. -
Review 169 (2023-11-27 - Rating: 5)
Tyler S. came to us from more than 2 hours away on a miserable, drizzling Sunday night at around 8:00 pm. He was pleasant, polite and professional. Fixed our (messy, nasty) problem very quickly. Was upfront about pricing, and even threw in a free quote for repair of some major longstanding plumbing issues that we eventually need to take care of. Great guy. I recommend him to anyone! Jim M. Belmont, OH -
Review 170 (2024-04-19 - Rating: 5)
Will Copney was an absolute professional. He explained the process in detail and provided a wealth of information. He addressed all of my concerns and was efficient with diagnosing and resolving the issue! I would highly recommend Mr. Copney! -
Review 171 (2024-03-12 - Rating: 5)
Will Copney was very professional, well skilled, and extremely nice. He did an outstanding job for us, we highly recommend him. -
Review 172 (2024-01-14 - Rating: 5)
Ken was avaliable to come within 30 mins of our call. He was very professional , took precaution of messes by wearing shoe covers & cautiously wiped off the snake machine before bringing it into our home, fixed the problem within 20 mins, after 3 days of struggling with our sinks. We highly recommend Mr. Rooter & Ken! We will use their services for any future problems! -
Review 173 (2024-04-22 - Rating: 5)
Awesome experience! Chris Smiley along with Josh(in training), were polite, professional, identified the problem quickly and initiated the fix.Would highly recommend! -
Review 174 (2024-03-06 - Rating: 5)
We had a clogged pipe backing up. They sent Will Copney out to help us and he did an amazing job!Definitely will be requesting him for our future problems. -
Review 175 (2023-10-17 - Rating: 5)
Ron Spaide was here within an hour!He was very thorough and polite.Explaining everything he was doing, the drain was clear in minutes!Would recommend this guy, and his company 100% -
Review 176 (2023-08-10 - Rating: 5)
Called on a Saturday evening. Leak in Basement. Chris Smiley was there very quickly. Water was turned off by us. Chris was courteous and knowledgeable. He took control and had the problem fixed in no time. Very pleased with his response time and completion of the repair. So far, so good! Thank you Chris! -
Review 177 (2024-04-11 - Rating: 5)
My issue fixed by Nadjim did excellent job super fast and knowledgeable! We will calling Mr rooter if we have any issues. Happy with service. -
Review 178 (2023-12-19 - Rating: 5)
Our service professional, Ron Spaide, was excellent. He showed up on time, quickly diagnosed the issue, and got it fixed within 30 minutes. Would very happily work with him again. -
Review 179 (2023-08-21 - Rating: 5)
Chris was prompt, courteous and professional. He did a great job installing our water heater. We feel confident in his work and would call on Mr Rooter again if needed. Highly recommended! -
Review 180 (2024-05-29 - Rating: 5)
Jake was my service tech and he was quick and efficient! He did amazing work. Highly recommend! -
Review 181 (2024-02-12 - Rating: 5)
Chris and Trent were fast and did high-quality work. They were able to fix a gas leak in my basement in some very old piping and now my house is safe again. They also identified and solved some incorrect piping that was the wrong metal type that my house’s previous owner had put in. They even grounded the new tubing to prevent future corrosion. They know what they’re doing and I would highly recommend them. -
Review 182 (2022-11-27 - Rating: 5)
Chris was very pleasant, kind and courteous and did a wonderful job! He was great with my dad who is 88 years old and cant hear very good. He did the job that was asked of him and cleaned up everything when he was done, in a timely manner. Well definitely use him again. Thanks Again Chris. 😊 -
Review 183 (2024-02-21 - Rating: 5)
Bryan was excellent. Helpful, explained the process the whole way through. He did an excellent job. Was friendly, professional and understand. A++++ service. -
Review 184 (2023-10-02 - Rating: 5)
We had Adam Barnes come and help us with a leak in our kitchen. Adam was so helpful, professional, and got the job done so quickly. He was very attentive to what needed to be fixed and even explained everything so well. He also cleaned up the mess well and was so friendly. Thanks, Adam, for making a stressful situation so much less stressful!!! -
Review 185 (2022-12-06 - Rating: 5)
Our service tech from Mr. Rooter plumbing from cranberry was Chris smiley and he was excellent. He was clean. He was very personable. He was responsive to all our questions. Explained things. We kept finding more problems and he took care of every one of them. I would highly recommend him. And they responded in a very timely fashion -
Review 186 (2024-01-29 - Rating: 5)
Jake did an outstanding job! I’m so happy he showed up and saved the day. I had another plumbing company come out and they couldn’t figure it out. He took his time and taught me how everything works. A++++ -
Review 187 (2023-12-15 - Rating: 5)
We had a great technician Will Copney come to our home in Morgantown within an hour of calling and installed our gas range. He was very nice and informative and did a great job. Thank you Will, we are excited to use our new stove and appreciate your prompt and excellent work. -
Review 188 (2023-09-23 - Rating: 5)
I cannot thank Mr. Rooter enough for their help, professionalism and fast response. They arrived at my house after midnight to make emergency plumbing repairs in the kitchen. The technician arrived within an hour after my call and was knowledgeable, professional and respectful. He identified and took care of the problem, answered my questions, made all the necessary checks in the basement and outside the house (despite the night hours), and gave me useful recommendations, always explaining the reasons why. Will definitely use Mr. Rooter again in the future. Thank you for coming so promptly and fixing the problem! -
Review 189 (2023-12-11 - Rating: 5)
Adam Barnes was our service person. We had two problems. Water line input to ice maker was leaking. We were experiencing low water pressure throughout the house. Adam replaced the water line in a short amount of time. Adam hooked up a water pressure sensor to our garage utility tub faucet. Sensor read 30 which is low. Adam inspected the sensor and determined that it was fine. He took another reading and the sensor read 70. Adam decided that the issue was. Periodic dirt clogging the sensor he recommended that we turn the main valve from the outside water supply off and on off and on off and on. Periodically if the situation repeats itself we were very happy with his work -
Review 190 (2024-06-14 - Rating: 5)
Ryan Ott was great. Came to our work, did the job, and was able to work around our daily routine. -
Review 191 (2023-11-05 - Rating: 5)
Gabe was very polite and very informative! He showed up and got the clog out of sewer pipe very fast and was very knowledgeable! If I could give him 10 stars I would! Thank you for taking care of our issues and our 5 kids thank you as well! -
Review 192 (2023-09-15 - Rating: 5)
Earl B is amazing! We had a main line break and Earl came on his day off to help me and my family. The crew was effective professional and had our water back on in less than 24 hours! Love these guys!