Universal Drain Cleaners
Located in Phoenix, Arizona
Address: 13402 N 40th Pl, Phoenix, AZ 85032, United States
Phone: +1 602-482-1900
Rating: 5
Services
- Wheelchair-accessible car park
Categories
- Plumber
- Drainage service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-27 - Rating: 5)
Eddie is a true gem! Honest, reliable and really in it to make sure his customers are taken care of and beyond, he not only snaked our outside lines and explained how everything worked, he even helped us with our game plan to get things fixed correctly. He was able to provide a referral to an honest plumber too, who was also prompt and courteous. Exactly what we needed after nearly being duped out 15k by the opportunist who was out to see us previously. I recommend Eddie @ Universal Drain Cleaning to the highest extent. Kind, courteous, knowledgeable and prompt, and like I said earlier, honest and reliable, what more could you want?! 5+ Stars!!! -
Review 2 (2024-09-28 - Rating: 5)
Can’t say enough about Eddie and Universal Drain Cleaners. Same day service to fix a backed up kitchen sink and very reasonable pricing. Eddie taught me more about how to keep my single family house drains from backing up that I knew in the last 30 years, all why fixing the problem.I had one of the valley’s premier plumbing services out earlier for over an hour and the couldn’t fix the problem and wanted to upcharge me 4x what Universal did. Eddie fixed the problem in 30 minutes while instructing me how to maintain to avoid future problems. Extremely knowledgeable and personable. Highly recommended! -
Review 3 (2024-09-26 - Rating: 5)
Eddie is my go to guy for plumbing and drain cleaning now. Not only are his prices more than reasonable; he knows everything there is to know about septic systems and the specifics behind the problem you’re having. He’s been servicing the valley since the 90’s with plumbing and drain services and is the best guy I’ve had come out for any plumbing issue. He doesn’t just hand you the bill and leave, he takes time explaining the issue you’re having and how to fix it properly so you can eliminate the issue. He is 100% your go to guy!! -
Review 4 (2024-11-05 - Rating: 5)
We live in an older house in central Phoenix near Metro Center. Our main line to the sewer was plugged and our kitchen sink and laundry drains were backed up. I called Eddy early on Monday and he said he was booked until late afternoon. He showed up around 5 p.m., and because we didnt have a clean out port on the ground, Eddy had to do it the hard way...up on the roof. The problem in the main sewer line was more severe that we thought, but Eddy stayed on the roof with his equipment, until almost 8 p.m. that night. He got the blockage taken care of, and after finishing on the roof, gave us some great tips to prevent the problem from recurring. I highly recommend Universal Drain Cleaners to anyone needing drain cleaning for a reasonable price! -
Review 5 (2024-10-20 - Rating: 5)
Eddie came the same day ran the snake (Roto) from my roof and cleared my toilets and showers. Not only did he do a great job but also explained the problem with old homes with newer toilets. Plus how to fix it without re-piping my home. Very knowledgeable, professional and excellent work. Also, very reasonably priced. And yay: no upselling- the price he said on the phone was exactly what I paid. -
Review 6 (2024-07-14 - Rating: 5)
Eddie came at a short notice and cleared out both of our drains very fast and for a great price! Super appreciative and we will be calling him again if we have any plumbing issues! Highly recommend. -
Review 7 (2024-07-18 - Rating: 5)
Dont call anyone else! Eddie is the best! We have a unique plumbing layout for our mother-in-law suite addition to our 50-year-old home. The plumbing was not joined to the main home. Instead, the pipe comes from the addition and wraps around the home out to the street to the main sewer. The piping travels at least 150 feet and can get clog anywhere in this line. Eddie always gets it unplugged. He has helped us with suggestions on getting more water down the pipe to keep things moving. He really is the best and very reasonable with his prices. Very honest guy! Added bonus is he knows the best pizza place to go to in the hood. Thanks Eddie! -
Review 8 (2024-06-08 - Rating: 5)
Great work. Very knowledgeable. He stayed until the job was done right and communicated everything he saw along the way. He also took the time to give us a few next steps to help make sure we maintain his repairs well. Very affordable too. 10 stars for sure. -
Review 9 (2024-05-27 - Rating: 5)
Wow! Eddie just saved us from spending thousands on a new sewer line, which we were told we needed by a large company. The expense and inconvenience would have been huge! Thank goodness we found Eddie! He was knowledgable, professional, and his service was reasonably priced. He even gave us valuable tips on how to keep all drains clear in the future. Before you commit to a huge sewer rebuild, give Eddie a call. I cant say enough good things about him and I wish I could give him more than 5 stars! -
Review 10 (2024-05-27 - Rating: 5)
Without any doubt Eddy is the most trustworthy, resourceful, and professional person in the plumbing business I have ever had the extreme pleasure to have worked with. He saved us over $30,000 by showing and explaining to us an alternative and successful ways to repair and fix our plumbing problems. We were ready to commit to a complete sewer repair before Eddy suggested we wait until he could evaluate the situation. He spent over 2 hours clearing all our lines and detailing everything that needed to be done, including asking me to observe what he was doing. He even spent a lot of time explaining why drains get clogged and how to prevent that from happening. PLEASE, BEFORE YOU COMMIT TO ANYTHING OTHER THAN AN EXPENSIVE UNCLOGGING OF A DRAIN OR SEWER REPAIR, TALK TO EDDY HIS CHARGE FOR DOING THE WORK WAS INCREDIBLY REASONABLE. HE DOESNT HAVE BIG OVERHEAD AND HAS BEEN IN BUSINESS FOR OVER 20 YEARS.Most Grateful and enormously thankful,KitBy the way I had never met Eddy until I called him and he told me that he would come to our home the same day I was able to talk with him. Extraordinary person. -
Review 11 (2024-06-03 - Rating: 5)
Excellent service at an excellent price. We had a drain issue and Edy was able to identify the problem and fix it within 30 minutes. He then spent another few minutes explaining how to prevent the issue from happening again. He’s been doing this for almost 30 years and it shows! -
Review 12 (2024-02-05 - Rating: 5)
Yes!!! We have used Universal Drain Cleaners for many years. We live in a home built in 1955. Old pipes!!! Ed has always been our go to. Very knowledgeable, punctual, perfect communication, often comes to our rescue within hours. Ed cares about coming up with a solution for the problem. Never a take the money and run vibe. Thank you very much Ed. -
Review 13 (2024-09-13 - Rating: 5)
Eddy is a real pro, he didn’t just clear the clogged pipe but also took the time to explain why it occurred and what I could do to keep it from happening again. Awesome work! -
Review 14 (2024-05-06 - Rating: 5)
Edy is amazing and fast! We live in an old house and get clogs quite frequently. We have used him several times and have been very satisfied each time. He is very prompt, personable and knowledgeable! We wont use anyone but him! -
Review 15 (2023-08-07 - Rating: 5)
Eddy was truly a life-saver. He came highly recommended by his peers, and lived up to the hype. He was knowledgeable, professional, and timely. My husband, Ted and I appreciated the insight into our homes plumbing and expertise on preventative maintenance. He was simply AWESOME.Thank you Eddy. -
Review 16 (2023-09-03 - Rating: 5)
Eddie is amazing! We live in central Phoenix and had two backed up showers. He did a house call on Sunday on Labor Day weekend and supported our house and our neighbor’s house. He was super friendly, educational, and affordable. If you have a plumber come out, saying you need to replace your pipes, call Eddie first to get a second opinion. -
Review 17 (2023-10-06 - Rating: 5)
Eddy is a lifesaver. My washing machine was causing a back up into my kitchen sink. The first plumber who came out did not fix the clog and tried to sell me a $1900 hydrojetting service. Eddy fixed the clog for $186. And he explained my entire plumbing system to me. He is honest, incredibly reasonably priced, responsive, and knowledgeable. I cannot recommend him highly enough. -
Review 18 (2024-01-09 - Rating: 5)
Ed is excellent. Hes professional, polite, kind, informative, and prompt. He helped us very quickly and actually gave us a lot of information to help us avoid drain issues in the future. I absolutely recommend him to anyone dealing with a drain problem. Good guy, and good at what he does. -
Review 19 (2023-05-17 - Rating: 5)
Edy is amazing!! I called him while I was in Michigan and asked if he could help with a clogged drain at my home in Scottsdale. He said “of course, I can be there in a couple hours”. And as promised he showed up, cleaned the drain and gave me some tips on how to prevent it in the future. Top notch, friendly service. Edy is a gem. Don’t wait, call him now. Thanks again Edy!! -
Review 20 (2022-10-09 - Rating: 5)
Eddie is Amazing! His business motto is awesome, no advanced appointments -you call him the day you need him! Truly unheard of -yet brilliant, so relieving and beyond needed. Especially when every company you call tells you they are booked out for 2 weeks or longer when you currently have water backing up in your home thru the shower and toilets, and waiting is clearly not an option. Eddie came highly recommended to me and I have experienced exactly why he was so recommended. Eddie thinks out of the box, works to solve your problem(s) -not create one(s) like many others do. He’s professional, clearly experienced, reasonably priced, and has been “Available” to help when needed! Clogged pipes, water/sewer backups don’t wait to be cleared - thankfully Eddie understands this! I’ve been in real estate for 23yrs- I’ve experienced the good, the bad and the terrible. Eddie is Exceptional and I highly recommend him & his company- Universal Drain! -
Review 21 (2023-10-21 - Rating: 5)
Running a load of wash and my kitchen sink started to back up and water pouring out from the laundry room. So glad I called Universal Drain Cleaners. Edy came out within the hour (on a Friday night when Diamondbacks were in a playoff game) and quickly fixed the clogged drain. And he explained everything about the plumbing in my 1971 home and how the newer water saving products aren’t equipped to handle the long plumbing run out to our alley- he showed me exactly what to do to help compensate so that I won’t have clogs in the future. Incredibly reasonable, highly recommend for any clogged drains you have. -
Review 22 (2023-08-09 - Rating: 5)
Eddie was awesome. After Roto Ranger came out and tried to tell me I needed a $1900 hydro jet service, I called him and he came out same day and had my clogged kitchen drain unclogged and working perfectly in no time at all. He also explained to me how to prevent it from happening again. Very great experience and I highly recommend! -
Review 23 (2024-01-07 - Rating: 5)
I called the owner regarding some backed up pipes and he was able to come within the hour and clean it out! This company is super reliable and Ive called them several times over the years. Each time, hes professional, prompt and fixes the issues quickly. Highly recommend them! -
Review 24 (2021-07-30 - Rating: 5)
Had two bathroom sink drains clogged. Not the first time its happened but its been a tough project for plumbers in the past. I was looking for a drain cleaner specifically and came across great reviews for Universal Drain Cleaners. Eddy was able to come out the next day and was done with the job in about 10 minutes. He explained why the clogging is happening and what we could do to help prevent it from happening again. I was very impressed with his experience and knowledge. Plus hes just a nice guy. I will definitely use him again should I have drain issues. He also gave me a name of a plumber that hes worked with. I have never had a go-to plumber, so I will definitely try his friend when that need arises. If you have any sort of drain problems, you wont be sorry with Eddy at Universal Drain Cleaners. Thanks again, Eddy. -
Review 25 (2023-11-29 - Rating: 5)
Ed did a fantastic job! Thank you for the great service. He identified clog area and cleared it. Previous plumber was unsuccessful. Reasonable priced and honest service. -
Review 26 (2022-10-13 - Rating: 5)
I had a clog in my primary bathroom causing the sink, shower, or toilet to fill with water when water was running from one of these sources. One plumber came out and said theyd have to install a cleanout by cutting a hole in the wall 2x2 feet and it would cost $1200. I called Eddie who came out the same day. I appreciated how thorough he was in assessing my particular plumbing system at my property. He walked around my property, asked questions about the house, my past experiences, and then went on the roof (something other plumbers refused to do). He used a snake to clear my clog. He finished in about 15 minutes time at my house and not only fixed my problem, he educated me on how to prevent the problem in the future. Instead of spending $1200, I spent $200. If you have a clog and cant clear it, just call Eddie - dont waste your time with others. I highly recommend. -
Review 27 (2024-03-02 - Rating: 5)
Top notch service and Eddie was educational. He found the clog and let us know how to ensure it does not happen again based on the water saving fixtures we have. -
Review 28 (2022-10-13 - Rating: 5)
Our experience w/Ed was extraordinary, considering what usually is a very ordinary straightforward transaction. Not only was this gentleman extremely professional, but he was most importantly well experienced & skilled in his craft. His talents go beyond normal plumbing...Ed was super informed & passed along a snippet of his knowledge to educate us on the common inner workings of our piping system & the hows of future maintenance to remedy & prevent issues! A1 guy in our book. -
Review 29 (2020-10-06 - Rating: 5)
Eddies name was given to me by a friend. He is fantastic. I had a big time plumbing company come unclog a blocked drain and they said I had broken pipes and they could fix for$12,000.00. I called Eddie and he fixed my drain and I had no broken pipes. You need to call Eddie if you have a clogged drain. I wrote his name and number in black felt pen on the inside of my kitchen cabinet so I have it handy. And I will be calling the other company and having a conversation with them.Alison -
Review 30 (2024-01-30 - Rating: 5)
Outstanding!!! Save time and money by calling Eddie first. Honest and punctual. The obvious leader in his field. Assessment, diagnosis, service and results you can SEE. -
Review 31 (2023-07-18 - Rating: 5)
Eddie went above and beyond to resolve the clog that we had. He is extremely knowledgeable and is willing to stay at the site until the job is done. Please don’t hesitate to give him a call as it will be the last call you will ever need to make for any clog. -
Review 32 (2021-08-21 - Rating: 5)
Very happy with Edys service. He had an idea what was wrong just with a telephone call. When he got here, he looked at our toilet, bathtub and sewer drain. He was here less than an hour, so very efficient, and resolved issues. Even our dog warmed up to him instantly, and she is a very high strung personality with strangers. Highly recommend. -
Review 33 (2022-10-13 - Rating: 5)
Theres nothing common about this talented guy. Ed is a professionally knowledgeable plumber. Were so appreciative of him & his patience taking the time to explain everything in detail. Im a very visual learner, he was able to break it down in Laymans terms for me to better understand. So good he gets 10 STARS from us! -
Review 34 (2023-11-09 - Rating: 5)
Very thankful that I was referred to Edy. The plumber that I usually use was talking about cutting pipes. He got the drain unclogged in my 55 year old mobile home and explained how to keep it from ever happening again. -
Review 35 (2024-06-11 - Rating: 5)
Eddy was amazing, quick response, fixed the problem with my bathroom sink quickly and helped me to understand how to prevent similar issues in the future. -
Review 36 (2024-04-09 - Rating: 5)
I am a return customer 10 times over. Very knowledgeable plus great recommendations to avoid future problems. Always shows up on time and always gets the job done. Definition of professional service. Highly recommend!! -
Review 37 (2024-07-23 - Rating: 5)
Alway delivers results. We have relied and trusted Ed for years. Great sevice! -
Review 38 (2024-02-19 - Rating: 5)
Eddie at Universal Drain is the very best. Not only does he do a fantastic job, in no time at all, but he will take the time to tell you how to avoid future drain problems. This is my second time using Universal Drain and Ill recommend Eddie to my family. That should tell you a lot. -
Review 39 (2021-02-06 - Rating: 5)
Eddie at Universal Drain Cleaners has been my go to drain guy for many years. He is simply amazing.When your toilet is clogged you need help right away. He always answers my call, arrives on time, and fixes the problem quickly. He has great knowledge of plumbing systems old and new (including my 1940’s house). He takes his time telling you what the problem is so that you understand what is going on in your pipes.Unlike some, he also lets you know best practices and preventative measures to take so you do not need him again. I trust him. He has my best interest at heart. My problem is roots (that I choose to procrastinate fixing because I love my plants and am cheap!). Hence, I have needed Universal Drain Cleaners multiple times over the years. But on advice from Universal I have reduced my drain problems significantly.Once I tried a different company. I ended up having to call Universal Drain Cleaners to fix the original problem plus the problem the other company caused while pretending to know what they were doing. The other company charged me much more than they originally quoted for uncompleted work and their mistakes. Eddie charged me his regular affordable charge and made my worries evaporate. That one visit alone saved me so much stress and headache I silently thank him every time I see my bathroom. That is how awesome Eddie and Universal Drain Cleaners are! -
Review 40 (2024-07-13 - Rating: 5)
Eddie was awesome! Would highly recommend to anyone. Very knowledgeable and professional. -
Review 41 (2018-09-11 - Rating: 5)
After 3 days without plumbing and as many plumbers, called Ed and had my blockage cleared within a half an hour. He really knows drain cleaning and what causes them. My problem happened to be my low water toilet doesnt have enough umph to push waste down the long line to the septic tank. Ill be shopping for a good old fashioned 5 gallon flusher. Fair pricing, information shared worth a million . Call him first! -
Review 42 (2023-11-16 - Rating: 5)
Universal Drain Cleaners came out this morning to clear clogged kitchen sink. It was cleared in 15 minutes. Ed was very professional and courteous, he explained why it was clogged and how to prevent. I highly recommend this service -
Review 43 (2016-08-11 - Rating: 5)
Fast and fantastic professional service.I have used Eds service for the last 10 years on various homes that I have been remodeling. He is fast and explains everything, so I have confidence in his ability and always appreciate his fast service. Well worth every dollar every day!Thank you EdScott @ Color House Properties -
Review 44 (2018-09-23 - Rating: 5)
Eddie was great, he found the clean outs where 2 other plumbers previously could not find them. Called him on a Saturday afternoon and he was there with in a couple of hours . Provided a lot of good information and education. The only one I will use in the future for my drains. -
Review 45 (2018-12-11 - Rating: 5)
Another absolutely great experience with Ed. He made a special trip to help me with my old house. He knows all things plumbing and drains. Dont hesitate to call him. -
Review 46 (2021-06-08 - Rating: 5)
I would give Universal Drain more than five stars if I could. I have had them out several times over the years to clear our kitchen, bathroom, and washing machine problems, even on two holidays when we had total clogs in the kitchen. They can usually schedule us the same day or the next day, including in the evening. Eddie, the owner, has so much knowledge of drain systems that he has yet to be defeated by our very old house. I really appreciate that he explains the problems and how to try to keep them from happening again. I highly recommend Universal Drain. -
Review 47 (2019-09-22 - Rating: 5)
I am so lucky to have found Ed. He is by far the best at his trade. I had initially called Rooter Rangers (after spending about $1000) and was told that I would need another $4k to jack hammer the house to replace the pipe with the object lodged. They spent maybe 5 mins trying to clear it.Then Ed came and actually did what a real plumber was supposed to do. He spent almost 4 hours pushing the object all the way to the main sewer and resolved our issue and for a fraction of the cost.Don’t use the quick rooter ranges, use real professionals like Ed. He will get the job done and done right. -
Review 48 (2016-08-22 - Rating: 5)
Ive used Universal Drain literally dozens of times since 2004... for my hotel as well as my 17 residential properties... Ed is fantastic, and can work with very complex and delicate drains. There is quite a bit of intuition, feeling, etc required when cleaning out drains, and Ed has it with his tremendous amount of experience... 5 stars all the way. -
Review 49 (2024-02-05 - Rating: 5)
Ed is the BEST! We’ve been using him for years! He will get to you quickly ! Very knowledgeable, awesome guy!!! Thank you Ed! -
Review 50 (2019-10-26 - Rating: 5)
After 3 other companies failed to unclog our kitchen and laundry drains Ed came and saved the day. You can tell that while the other folks own the equipment, he actually understands the science and the engineering behind what is causing the clog. I would recommend him 100 times over. -
Review 51 (2021-08-07 - Rating: 5)
I have rentals but its very rare that I needed Eds help two days in a row!! But I did. Ed made fast work of each problem. Hes very good at explaining exactly what is going on. Its not a fanchise, there arent 10 trucks and an answering person overseas. Its just Ed. Highly recomend. -
Review 52 (2022-08-02 - Rating: 5)
Eddy was so knowledgeable! Helped me understand my drains a bit better, and gave some great product recommendations! Would hire again, very reasonable pricing! -
Review 53 (2021-10-17 - Rating: 5)
Fast, Friendly, and very informative! I would definitely recommend Eddie and his company for everyone and anyone looking to make a great decision. Dont go through a major company or fly by night / smaller outfit! This guy is the real deal. Thank you Eddie! -
Review 54 (2023-08-01 - Rating: 5)
Eddy was helpful in getting our drains unclogged and explaining how we can further prevent clogs in the future with our specific equipment and drainage system. Would highly recommend -
Review 55 (2018-03-06 - Rating: 5)
Had a chronic problem with sewer backing up. A plumber that smells good wanted to dig up the front yard and driveway to remove a portion of line that he claimed had tree roots in it. Edy found the problem -- an object lodged in the pipe -- and pushed it through. Patient, knowledgeable, thorough, and honest -- all attributes to describe this man. Call him FIRST. -
Review 56 (2020-08-11 - Rating: 5)
Edy is an exceptional guy, a great plumber, and a model professional. Courteous, considerate, talented, on-time, and reliable. I highly recommend him! -
Review 57 (2021-08-17 - Rating: 5)
Edy is a real pro: he will not give up till your line/drain is clean! Great worker available at almost any time; just save us a bunch of digging and pipe change! Thks again!! -
Review 58 (2024-01-17 - Rating: 5)
Wonderful experience with Ed from Universal Drain, he was kind, prompt, and professional, and I wouldn’t hesitate to use him again for any drain needs! -
Review 59 (2023-07-17 - Rating: 5)
Excellent service, very prompt and knew what he was doing. Also a great teacher as explained exactly how all of the drains ran under the house and which way they flowed! -
Review 60 (2021-02-23 - Rating: 5)
Ed is the best. Honest and knowledgeable and he will educate you about your plumbing. He is my go to guy for clearing drains. Thanks Ed! -
Review 61 (2022-09-25 - Rating: 5)
This guy is Awesome!!!! I HIGHLY RECOMMEND!!!!!!I called this morning and he was here within 1 1/2 hr.We are very happy with his work and will definitely call again!!!! -
Review 62 (2022-01-22 - Rating: 5)
Universal Drain is easily the best drain service in the valley. Have been using Eds services for 20 years, and wouldnt call anyone else. -
Review 63 (2020-04-04 - Rating: 5)
Called Universal Drain on Saturday((4.4.2020) after experiencing a clogged drain issue. Edy was at my place within an hour as he said he would be. He had the problem fixed and explained the issue in understandable terms within 30 minutes! Completely explained the issue and what we had to do to avoid this from happening again in the future!! Will call him again if needed without a doubt! -
Review 64 (2022-11-11 - Rating: 5)
Super responsive! Did a great job helping me out with a kitchen drain same day, second time using service and highly recommend!!! -
Review 65 (2023-11-21 - Rating: 5)
Eddie was great ! Same day and honest! What a relief . The best I’ve dealt with. -
Review 66 (2018-12-22 - Rating: 5)
All the reviews are right! Ed is great, came on a Friday evening to unclog my kitchen sink. Was there in 2 hours! -
Review 67 (2024-01-22 - Rating: 5)
If I could give 10 stars I would. Amazing response time and great man. He knows his stuff, resolved the problem quickly and price was reasonable. NO price gouging!!! Refreshing theses days. Ed removed some tree roots, gross hair and explained other ways to help keep my drains flowing well. YES I RECOMMEND HIM!! -
Review 68 (2021-04-14 - Rating: 5)
Super knowledgeable, friendly, and efficient. Had our drains flowing in no time and offered great advice. I would highly recommend this guy. -
Review 69 (2023-11-23 - Rating: 5)
One phone call. Rapid responseFixed the problem. My now new plumberThanks Ed -
Review 70 (2024-02-04 - Rating: 5)
Eddie came out today short notice on a Sunday and he got my main sewer line cleared up. He is very knowledgeable and passionate about his services. I highly recommend him his prices are very reasonable compared to others or there! Thank you Eddie! -
Review 71 (2024-01-29 - Rating: 5)
Very knowledgeable, helpful and fast. I would definitely recommend. VERY reasonable price and honest. -
Review 72 (2024-04-15 - Rating: 5)
Excellent service give me so much useful information would recommend him to anybody -
Review 73 (2023-01-24 - Rating: 5)
Ed did a great job finding my issue and getting to me same day. Thank you! -
Review 74 (2023-07-18 - Rating: 5)
Ed, owner of Universal Drain Cleaners is an extremely professional and knowledgeable individual. Refused to leave until the job was completed. Prior to his arrival, ed assured us that despite having called 3 service providers to help resolve the issue, that he was going to be the one to do so. His diligence and persistence resulted in a job well done. FOR ANY DRAINING SERVICE NEEDED, UNIVERSAL DRAIN CLEANERS SHOULD BE YOUR FIRST & LAST CALL. -
Review 75 (2021-03-06 - Rating: 5)
Do not call any other plumbers, this guy is so the best and reasonably priced! Thank you so much universal drain!!!!! -
Review 76 (2023-05-16 - Rating: 5)
Eddie was really great to work with. Very knowledgeable and professional. Was on time, fixed the problem and advised how I could improve water flow. I highly recommend him. -
Review 77 (2018-11-07 - Rating: 5)
Fast, reliable and honest...I am thankful that a family member referred Universal Drain to me. -
Review 78 (2022-04-13 - Rating: 5)
I had a clogged sink and was referred to call Universal Drain Cleaners. Eddy was able to come out that same day. Not only did he quickly unclog the drain, he provided a ton of helpful information and demonstrated a strong foundation of knowledge on the subject. Price was reasonable, and Eddy seemed to really care about the customer by providing expert advice on preventive measures that other plumbers either don’t know about or would rather not tell you. He has many years of experience on older and newer homes alike. I would highly recommend using his services for any drain issues in your home. -
Review 79 (2021-04-15 - Rating: 5)
Excellent response times, excellent service, excellent work. Highly recommend Ed at Universal Drain! -
Review 80 (2021-01-04 - Rating: 5)
Delayed review due to the holidays but they wouldnt have been near as enjoyable without the drain cleaning service Ed provided a couple of weeks ago! I called his # in the eve based on reviews and he was quick to answer, listened to the issues, and scheduled me. He showed up on time and actually did an additional drain. Great service and tons of expertise. Super nice guy who provides tips and tricks to keeping the drains clear in the future. Before you call another place that tells you they have to send a tech to even give you a price...call Ed! Happy New Year. -
Review 81 (2021-02-13 - Rating: 5)
I was very fortunate to come across Eddie from Universal Drain Cleaners. My clients ran into a nightmare the day they took possession of their new home. Their daughter had taken a shower upstairs and then noticed a huge leak, and came all the way out to the exterior of the home. It really put a huge fear in my clients and just thought the worst thing EVER! It’s so hard to trust any repair man these days, and can really be taken advantage of. But that did not happen with Eddie, he really went above and beyond! He took my call right away, came within the hour and fixed the problem for $140. It went from being so horrible and scary at one point, to just THANK GOD WE CAME ACROSS THIS HONEST MAN! I can’t say enough great things about this company and what an amazing experience we had. I’m a realtor and will forever keep his contact info handy! Thank you Eddie! -
Review 82 (2022-09-22 - Rating: 5)
We’re so happy we found Eddie. When our 1940’s historical home kitchen sink clogged up, an hour of me plunging did not work. We called a popular plumbing business in Phoenix that we have used in the past. They could not get their rooter snake past 5 feet from the sink. They said it was the pipe under our floor that has collapsed and would cost $2700 to jack hammer up a 3x3 foot square in our kitchen to access the drain and repair it and that would take a few days of work. They told me that the plumbing is bad in the Willo Neighborhood and that it will just happen going forward. So I paid them $220 and my sink was still clogged. That’s when I decided to ask for a second opinion.My wife found Eddie on NextDoor who had great recommendations so we called him. Eddie promptly returned our call, talked with us for about 15 mins, told us about his experience with historical homes. He sounded really confident that he could fix anything; very experienced sales pitch. I am a general skeptic, but he sold me over the phone with a no-surprises price to come out. He was available the next day and said he would text me when he was in the neighborhood, which he did and gave me an hour notification in advance. He showed up, took command of the situation, grabbed his equipment, easily got past the 5 foot block (that the other company said was a collapsed pipe), but the 50-foot snake did not solve the issue. So he grabbed the heavy artillery out of his truck, went up on the roof (which the other company did not do), worked for about 15 mins, and the drain came unplugged. He even let me make a short video of him explaining what happened and how to prevent it in the future, which I requested so that I could show my kids what not to do in the future.In the end Eddie said my pipes were just fine. He fixed the issue for a total cost that that was less than what the other plumbing company charged me for doing nothing. I just wonder what the other company would have done if I had not found Eddie - dig up my floor, see that there was nothing wrong, pretend that there was something wrong, pretend to fix it, charge me a couple grand, move on to the next stooge. How would I have known otherwise?FIVE STARS FOR A GREAT FIRST IMPRESSION! Thanks Eddie! -
Review 83 (2021-06-14 - Rating: 5)
Ed has been doing work for us for over 15 years. He is professional, honest, and dependable. I wouldn’t think of calling anybody else. I highly recommend Universal Drain. -
Review 84 (2021-10-23 - Rating: 5)
Ed has been the family plumber for 26! years. Always dependable, always a great value, and always a kind person! I highly recommend! -
Review 85 (2021-11-30 - Rating: 5)
Greatly experienced, excellent service, and extremely knowledgeable.Definitely will recommend. -
Review 86 (2020-12-15 - Rating: 5)
Ed did a fantastic job resolving my plumbing issue. Professional and ethical service is what Universal Drain Cleaners will provide for you. -
Review 87 (2021-03-31 - Rating: 5)
I have had Ed to my home 2 times for 2 different problems.1st time I had clogged sink on Mothers Day and called a big box company who came out and said I had a broken pipe underground and cost to fix approx. $15,000...they would tear out half kitchen wall+ jackhammer concrete outside next to my pool. Cost did not include repair of wall+concrete. I REALLY BELIEVED THEM. My sister said get 2nd opinion. Ed came out CLEARED clog and schooled me on keeping sink clog free..2nd time was a clogged toilet. Ed cleared it! I am so happy to have found an honest and hard worker!! Thank you Ed!! -
Review 88 (2021-08-24 - Rating: 5)
Eddie did such an amazing job and in little time.would recommend him highly. -
Review 89 (2021-12-07 - Rating: 5)
Awesome service and Eddie is the ultimate professional. -
Review 90 (2021-04-20 - Rating: 5)
Best drain cleaner in Phoenix, very experienced, neat & clean, does a good job. -
Review 91 (2021-11-05 - Rating: 5)
Excellent service and good education about drains in 1979 house. -
Review 92 (2022-05-20 - Rating: 5)
Great response time....personable and professional, a great combination -
Review 93 (2022-12-02 - Rating: 5)
Ed is the one to call. He is the drain specialist the massive plumbing & rooter companies call when they can’t clear a pipe. Save yourself the time and call Universal Drain:) -
Review 94 (2020-03-06 - Rating: 5)
Very friendly and affordable -
Review 95 (2025-01-11 - Rating: 5)
Eddie unclogged two drains, one of which two other companies could not. Knowledgeable of my area and older homes plumbing. Would recommend to everyone!