Rooter Hero Plumbing & Air of Phoenix

Photo of Rooter Hero Plumbing & Air of Phoenix

Located in Phoenix, Arizona

Address: 5424 S 40th St, Phoenix, AZ 85040, United States

Phone: +1 480-351-0043

Rating: 4.7

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • HVAC contractor

Photos

Comments

  • Review 1 (2025-01-01 - Rating: 5)

    Mathew came to my rescue, what an awesome human being. He took care of my problems and I want to tell you that this man is a wonderful kind person and an amazing worker. My problems are solved and I want you to know he did an amazing job. I will call this company again and will pass out his cards in my park! What an amazing hard worker you have with this company! All is good thanks to him!Margie Morrow/Happy Customer

  • Review 2 (2024-07-06 - Rating: 5)

    Matthew was excellent and very knowledgeableHe hooked up our new barbecue to our gas; it took different connections and showed us how to work this Summit complicated barbecue. Matthew was on time and polite. We will use him again!

  • Review 3 (2024-09-23 - Rating: 5)

    Rooter Hero was the only plumbing company that would come out on Sunday evening for a repair, 8 companies were called and wanted to schedule for Monday. I placed the call and was told Matthew was the gentleman that would be arriving in 30 minutes. Matthew arrived on time, knew exactly how to fix the problem, and made sure to explain in detail the costs and parts needed. I appreciate that Matthew took care of everything I expected with a great attitude. I will be using this company again in the future, great work Matthew.

  • Review 4 (2024-12-02 - Rating: 5)

    Rooter Hero booked my appointment same afternoon and Matthew showed up on time and had my main line fully cleared out in short order. Turned on every faucet in the house and all we heard was a raging torrent going down the pipe into the sewer system. Excellent, friendly, knowledgeable technician. Rooter Hero rocks!

  • Review 5 (2024-11-21 - Rating: 5)

    Alfredo Ramirez was nothing less of amazing. He constructed a well plan attack to unclog our drain and it worked, which previous plumbers were not able to do. He’s definitely A+ and a good man to take care of your plumbing needs. In someway, he’s a plumbing Jesus.

  • Review 6 (2024-11-26 - Rating: 5)

    Pablo was an absolute lifesaver! He came out late at night to fix not just one but both of our toilets. His professionalism and skill were top-notch, and he worked quickly to get everything back in order. It’s so rare to find someone willing to help at odd hours, and Pablo did it with a great attitude. Thanks, Pablo, for going above and beyond!

  • Review 7 (2024-10-13 - Rating: 5)

    So glad I found Rooter Hero on google. Matthew was professional and got here within time he said, fixed the issue in 5-minutes, and price wasn’t bad considering if I did myself and got same tool for higher price. Great job! I recommend them.

  • Review 8 (2024-04-19 - Rating: 4)

    I appreciated that they were able to send out a technician earlier than everyone else I contacted, but they were very delayed from the time they set and ended up completing the job the next day. My biggest issue was the lack of communication about the delay. The job was well done and the technician was straightforward, so that was worth some stars for this review.

  • Review 9 (2024-07-24 - Rating: 5)

    This was my first experience with Rooter Hero and I was very pleased with the interaction from my first call and making the blind appt. I wasnt familiar with the company, but the young lady that took my call was very pleasant and didnt seem offended when I asked questions about the company.Fast forward, Rooter Hero dispatched a tech quicker than I imagined. When the tech arrived (Sean) he was very personable/knowledgeable and pointed the issue out immediately. Praise God it wasnt costly. He repaired the issue also inspected the unit. He stayed until he knew the unit was working properly.Im very pleased with my first interaction with Rooter hero and will make them my permanent AC company.Ive even passed my experience with Rooter hero to a friend thats been unhappy with one of the more well known and popular TV companies advertised. Shes switching to Rooter Hero.

  • Review 10 (2024-08-12 - Rating: 5)

    Alfredo Ramirez did a great job! He was pleasant and very professional! He got everything done neatly and fast. Fixed the toilet and cleaned the sink drain. Definitely will use his services again and recommend him to my friends.

  • Review 11 (2024-03-11 - Rating: 5)

    Every home owners worst nightmare. Having a gas leak. Even worse, it was on a Saturday night. . Gas company shut off the gas.Sunday morning I get up and start calling companies to come out. It was not a good experience. The big and sons companies were charging crazy fees just to come out on an emergency weekend call. Several online sites didnt even have a phone number I could call. Simply a form to fill out. Didnt know if Id get a response in an hour or a day.Rooter Hero had someone answer the phone. Took my info and I was told a tech would call me back. 10 min later I got a text and call from the tech thst he was on his way.Troy from Rooter Hero was already in my garage investigating the gas leak when I was getting call backs from these other companies.Troy was very friendly and answered all my questions even before I agreed to any service.The night before, the gas company tech was not able to find the source of the leak. Troy was able to find the leak and went through the trouble of explaining to me the parts he changed. He also informed me of other services his company provides such as AC check ups, which are almost mandatory here in AZ.Overall, Troy turned a stressful experience to a rather painless experience. One of the nicest and most knowledgeable guys Ive had do a service on my house.

  • Review 12 (2024-07-22 - Rating: 5)

    Robert Muhammad did an excellent job servicing our HVAC unit! He checked our system from end to end, doing all the necessary maintenance. Our unit has never run better after Robert’s visit!

  • Review 13 (2024-12-17 - Rating: 5)

    Rudy was the BEST! He replaced two of my spigots fast and efficient. Such a great guy, LOYAL customer for life! BEST CUSTOMER SERVICE

  • Review 14 (2024-08-01 - Rating: 5)

    We had a sewer backup. Weve been in our house for 1.5 yrs,and I knew there was an issue with the line being partially collapsed just under the edge of the foundation. Rooter Hero came out in less than 2 hours. Carlos and Jesus eventually discovered that the line had completely collapsed. They proposed a solution-- tunneling through a slab and under the equipment (AC & Water Heater) room to fix the line. They found tree roots thicker than my wrist crushing the line, cut them way back, and salted the soil so they dont grow back, before replacing the line, filling the hole, and repairing the slab.There are some negative reviews for Rooter Hero on line, but they all seem to be from California -- these guys were great! They were all courteous, well-spoken, and enthusiastic about their work. I was kept informed throughout the process. It wasnt cheap, but the price was fair and less than the previous estimates I had received. I recommend Rooter Hero highly.

  • Review 15 (2024-08-25 - Rating: 5)

    I called and Matthew Nussman was here within. 30 minutes and out the door in no time. He was kind, considerate and thorough. He got right to work and I would call again without reservation. Best experience with a problem I have had in a long time. It was Sunday afternoon, They applied a coupon and it was so very reasonable in cost. I have Matthew in my contacts for sure. Very happy. Thank you so much. Hope he wins the Cardinals tickets for his kids.!!

  • Review 16 (2024-10-15 - Rating: 5)

    I’m very thankful for the speedy service and quality of work! I called and within the hour Carlos was on the way and fixed our clogged shower drain. I definitely recommend Rooter Hero and Carlos. He was very knowledgeable and very informative!Thanks again!

  • Review 17 (2024-12-22 - Rating: 5)

    Mathew was amazing. Came out the weekend before Christmas and fixed the piping in my back yard. He was kind, courteous and did an amazing job!

  • Review 18 (2024-08-17 - Rating: 5)

    Matthew came prepared to have a solution for my concern of a possible water leak in my kitchen. He was professional and had good customer service. I will definitely use Rooter Hero again if necessary.

  • Review 19 (2024-08-28 - Rating: 5)

    Matthew came out the same day very quickly when we had a sump pump issue. He was courteous, professional and really knew his stuff! He fixed the problem, swapped out an entire new pump and what I thought was going to be an all day job was done in less than 3 hours! We will absolutely be calling Rooter Hero and asking for him specifically for any future plumbing or water needs!

  • Review 20 (2024-08-07 - Rating: 5)

    This company is amazing, they are so proactive and so customer oriented, we were very very impressed with our entire experience, Gabriel was the young plumber that came out to help us and he was very personable, very friendly, very much a hard worker with strong work ethics. We would highly recommend this company. They are taking care of us beautifully.

  • Review 21 (2024-02-27 - Rating: 5)

    THANK YOU ROOTER HERO. It was a sink emergency and they sent out Orlando. He was super flexible about coming over when I got off work, friendly and did a fantastic job. We will definitely use you guys in the future for ANY plumbing problems. Appreciate you guys!

  • Review 22 (2024-08-12 - Rating: 5)

    Drake did an amazing job!! He was quick, professional and even extra helpful by sharing some tips and fixing our faucet. Im sorry I didnt have cash on hand because he definitely deserved a good tip. I will be using Rooter Hero in the future for all our plumbing needs thanks to Drake and how great he was!

  • Review 23 (2024-09-01 - Rating: 5)

    Used Rooter Hero to unclog my kitchen drain on a Sunday on Labor Day weekend. They sent Steve who showed up not one hour after I requested service. Steve was professional and very friendly. Steve took care of the clog promptly and the price was as advertised. I recommend this plumbing service and I hardly ever recommend anyone. Great job ROOTERHERO

  • Review 24 (2024-11-07 - Rating: 5)

    Rudy was very professional. He got the job done quickly and was very courteous. He did an awesome job and we would highly recommend him. Thank you Rudy!

  • Review 25 (2024-09-01 - Rating: 5)

    We had a sewer line back up and called Rooter Hero. The week before we had the same issue and contacted the warranty company and they sent another plumber to snake the line. They got it opened temporarily. When we had the sewer back up this week we had our daughter, son in law and grandson in town with no working toilets.Being desperate and not being able to contact the original plumber, I contacted Rooter Hero.The first person from Rooter Hero ( l believe his name was Carlos ) came out. He tried like.crazy to get the line unclogged to no avail. He suggested that whatever was plugging up the main line needed more power to unclog. He called his boss about getting someone out that could hydro-jet the clog to get it open. The gentleman that showed up was Alexander, he ran the camera down the line and saw what appeared to be a 3” clean out cap stuck in the 4” line. He also tried like crazy to get it unclogged, no luck. He said he would come back the following day to try again, which he did. Again, no luck, he pressure hose broke. I was told that he supervisor Mark would be calling us, which Mark did and said he was bringing a different machine to see if they could get this clean cap to move.Mark showed up on Saturday morning, had Alexander also show up and they worked and worked on unclogging the object and had all but were ready to give up when they tried a different method and with many prayers, they got the line open !! To say these guys were a blessing and having a pregnant daughter, young grandson and son in law in from out of town and to be able to use the toilets, showers, water.They were a gift from God and we would recommend them to anyone having main line problems. Mark & Alexander, we thank you.Anthony Gulotta

  • Review 26 (2024-09-10 - Rating: 5)

    Mark Aden was extremely helpful letting me know exactly what the sewer problem was. He also told me step by step how to download the video and walked me through the problem area. All questions were answered. I appreciate his customer service. What an asset Mark is to Rooter Hero Plumbing and Air of Phoenix!

  • Review 27 (2024-09-10 - Rating: 5)

    Tech arrived within 1 hour after I called for service to unclog house drain line. Courteous and friendly. Snaked line and had drain open within 30 minutes - all for $77 total charge - what not to love?

  • Review 28 (2024-07-12 - Rating: 5)

    Rudy could not have been more prompt, professional and informative. Within under 1 hour of calling, Rudy was at our home and fixed the issue in our upstairs shower. Without a doubt would use this company again and be so lucky to have Rudy be the Technician. Excellent, wonderful job through and through. A+++++

  • Review 29 (2024-07-20 - Rating: 5)

    Matthew was a life saver. I had 10 people in the house because of a family reunion. He arrived less than 2 hrs and replaced a new water heater which did not work. Instead of fiddling with it to try to get it to work, he got a new one and installed it. He literally saved the day. Matthew was diligent and kept me informed what was happening. Matthew is definitely the hero in Rooter Hero Plumbing.Lynda Hughey.

  • Review 30 (2024-10-18 - Rating: 5)

    RUDY CAME OUT AND HANDLED OUR ISSUE LIKE A BOSS. GLAD TO WORK WITH HIM AND HIGHLY RECOMMENDED.

  • Review 31 (2024-11-14 - Rating: 5)

    Rudy came out quickly when we needed our kitchen sink issue addressed. He did a great job of sizing up the problem and fixing the clogged drain. Thanks again Rudy!

  • Review 32 (2024-07-24 - Rating: 5)

    Alfredo Ramirez arrived at my house to fix a sewer backup. Within a few minutes he had my line flowing freely again and gave me tips on how to avoid potential backups in the future. Alfredo was fast, professional, and courteous and I would recommend him to anyone needing help with their issues. If I ever have problems in the future, I will request Alfredo Ramirez specifically as an incredibly reliable technician.

  • Review 33 (2024-09-05 - Rating: 5)

    Alfredo Ramirez did a great job. I will definitely be using him again. He is clean and very helpful and polite.

  • Review 34 (2024-09-13 - Rating: 5)

    I had a water leak somewhere. I called Rooter Hero and they came out at the designated time. After inspecting the problem it was decided on that I needed to get a leak detected. My technician, Gabriel, took care of contacting and setting up the appointment. After finding the leak, Gabriel can back out and finished the job. Im very pleased with everything.

  • Review 35 (2024-10-12 - Rating: 5)

    Steven was responsive, prompt, and respectful. He was honest and gave us various alternatives and options. I would highly recommend Steven with Rooter Hero Plumbing.

  • Review 36 (2024-08-08 - Rating: 5)

    To whom it may concern, my roto man came out and he have a great personality I ever seen and he did awsome job. His name is Alfredo Ramirez and he cleaned up his mess. Let him go to everyone. Thank you

  • Review 37 (2024-07-20 - Rating: 5)

    Alfredo Ramirez was the rooter hero that came to my place. I was in a desperate situation needing to travel to LA because my brother was in the hospital.He was able to fix the problem within less than a half an hour and got here in no time. I appreciate everyone in the business and Alfredo was particularly fabulous. I highly endorse this company..

  • Review 38 (2024-08-20 - Rating: 5)

    I called this morning about clogged kitchen drains, and Drake was here within the hour! He got the job done at a very reasonable and affordable price and was super professional! Thank you so much! A+++

  • Review 39 (2024-08-13 - Rating: 5)

    Matt came out and did a water heater flush for my system. He was super professional educated me on some things that I didn’t know about my house. Even gave me some suggestions on preventative maintenance that we could do going forward. He quoted me prices and wasn’t pushy! Hats off to them for their excellent service!

  • Review 40 (2024-08-28 - Rating: 5)

    Alfredo Ramirez was our technician today, he was the best! He was able to find out the problem immediately and was very kind and helpful.

  • Review 41 (2024-02-04 - Rating: 5)

    I had such a stressful day and Ernesto came and helped me and was so considerate and worked hard to help me as much as he could. Very kind we didn’t get everything resolved but he did everything he could. He made great suggestions on solving the issue.

  • Review 42 (2024-10-31 - Rating: 5)

    Alfredo Ramirez did a great job clearing out our clog quickly and I’d recommend working with him to anyone!

  • Review 43 (2024-12-22 - Rating: 5)

    When we needed a plumber, Matthew was helpful and knowledgeable. He explained the situation in terms we’d understand and fixed it quickly.

  • Review 44 (2024-08-30 - Rating: 5)

    The plumber that did our work was excellent. The company communicated arrival time and kept us informed. We will definitely continue to use the company in the future.

  • Review 45 (2024-07-20 - Rating: 5)

    Alfredo Ramirez was able to schedule same day after call - it was a manual reset but he was super helpful with it and didnt charge an expensive drop in fee to help me fix it. Will use them again!

  • Review 46 (2024-08-10 - Rating: 5)

    Rudy was very helpful and useful in solving all my issues with drain cleaning and answered all my questions.I highly recommend his service. Thank you Rudy!

  • Review 47 (2024-09-01 - Rating: 5)

    Alfredo R was amazing! He was incredibly knowledgeable, respectful, and kind. I would recommend Alfredo with Rooter Hero to anyone!

  • Review 48 (2024-08-27 - Rating: 5)

    Alfredo Ramirez came out did an excellent job for me , he was here in 2023 service was the same , clean and respectful. I dont like pluming issues but Alfredo is my guy for repairs

  • Review 49 (2024-07-09 - Rating: 5)

    I had a pipe leak on a Friday night. Matt came quickly and took care of the issue immediately. He was very professional and did not try to push additional services. I would definitely recommend Matt and Rotor Hero Plumbing.

  • Review 50 (2024-04-09 - Rating: 5)

    Our house flooded and Rooter Hero was out within less than two hours which is way quicker than another company’s time frame given. They help us set up the restoration company to come out and assess. Steven and Mark both did quick but well done work and I’m very happy with how quick and easy it was. Pricing was definitely worth it as well. Thank you guys so much for everything in our time of disaster !

  • Review 51 (2024-10-10 - Rating: 5)

    Rooter hero did a great job, the tech took pride in what he was doing completed task in timely manner. Highly recommend.

  • Review 52 (2024-08-02 - Rating: 5)

    Our sink started dripping and I called because I saw there was no fee to come diagnose. They came out very fast and were able to fix the issue in less than two hours total.

  • Review 53 (2024-05-13 - Rating: 5)

    Octavia was courteous and professional. He cleared our bathtub clog and cleaned up the drain. The tub and surrounding area was left spotless. Rooter Hero is much cheaper than their competitors, but did a great job. I highly recommend.

  • Review 54 (2024-09-12 - Rating: 5)

    Drake was exceptional!! Fixed the problem and gave me advise in case of a future issue. Straightforward and honest a true professional!!

  • Review 55 (2024-08-26 - Rating: 5)

    Rudy came out after 6pm and took care of my emergency problem with water supply ball valve and did great job of replacing with new one, including doing a difficult soldering job. Great job.

  • Review 56 (2024-06-25 - Rating: 5)

    Matt was great!! He diagnosed the dishwasher problem, brought the parts and fixed the problem efficiently. Matt called me to let me know that he was delayed at another job, so we made arrangements for the fix on the following day. Very courteous and kind! Matt has my highest recommendation!!

  • Review 57 (2024-06-27 - Rating: 5)

    I just had my kitchen island sink faucet replaced today. My technician Matt, is a pleasant, professional and personable man who is willing to teach and instruct so that you get the best performance over the years from your repair.Thank you Matt

  • Review 58 (2024-11-08 - Rating: 5)

    Alfredo ramirez did a great job very polite and respectful I would recommend this company and I will be using Alfredo services again

  • Review 59 (2024-03-14 - Rating: 5)

    Ernesto was the first to respond when we had drain issues. He was very kind, professional, detailed and also had extensive knowledge. I felt comfortable the whole step of the way. Thank you Ernie! I also want to extend my appreciation to the team who worked hard all day to make sure my family and I were taken care of! Thank you for everything! I would definitely call them if you have plumbing issues.

  • Review 60 (2024-11-11 - Rating: 5)

    Matthew was very professional and quickly resolved our clogged pipe. Would recommend Rooter hero for your plumbing needs

  • Review 61 (2024-11-10 - Rating: 5)

    Alfredo Ramirez was quick to arrive and recognized the problem and solved the drainage issue. I would recommend him!

  • Review 62 (2024-07-25 - Rating: 5)

    Gabreil was excellent and very thorough. I was impressed at how quickly he resolved the clog and also showed me how to resolve any issues with the disposal in the future. My body went into full on convulsions due to the incredible value Gabreil provided that day. I was forced to lie down as the spectacular service sent me into a fevered and spastic seizure. Shouts out Maha for recommending Rooter Hero Plumbing and helping me get my groove back.

  • Review 63 (2024-09-09 - Rating: 5)

    Javier and drake . They both did a great job. I was kepted informed all the way through. Did a great job. Thanks

  • Review 64 (2024-11-12 - Rating: 5)

    Alfredo Ramirez went above and beyond to take care of us. I had a leaking water shutoff behind my toilet and Alfredo had it fixed in minutes.

  • Review 65 (2024-10-08 - Rating: 5)

    Pablo was very professional, great customer service and knew his trade well. I would recommend this company highly.

  • Review 66 (2024-08-24 - Rating: 5)

    Matt N came out when he said he would. Gave a honest opinion about the problem and even left the place cleaner than it was when he showed up. Perfect!

  • Review 67 (2024-07-13 - Rating: 5)

    I cannot say enough positive things about the two technicians I worked with today from Rooter Hero Plumbing: Carlos Valenzuela and Alex Olivas. I had a slow draining sink in my kitchen and called Rooter Hero Plumbing of Phoenix for a second opinion. Not only did they send Carlos right away, he was so polite, friendly, professional, and caring that we get the problem properly solved correctly the first time. A drain snake was run through our kitchen clean out drain to see if that would open up the bogged down line and when it wouldn’t go through the blockage it turned out our almost 40 year old home needed a water jetting procedure. Alex (the water jetter) came to the rescue with his equipment. Within a few hours of the diagnosis, Alex came and gave our home essentially a colonoscopy…with a camera inspection to verify the clogged line was open and clean. We had this all completed in one day. My days off are so valuable and my time is precious and the fact they could complete this on the same day was awesome. We found Rooter Hero of Phoenix on Google and would recommend them and will definitely use them for any future plumbing concerns.

  • Review 68 (2024-07-25 - Rating: 5)

    Mathew did a great for us. I honestly can’t ask for anything better. The best plumber we have had since being in Arizona…. That’s been 20 years.

  • Review 69 (2024-07-11 - Rating: 5)

    Octavio was nice, professional and got the job done quick but properly. I’d definitely recommend him and the company. 5/5 stars

  • Review 70 (2024-10-21 - Rating: 5)

    Very impressed with Rooter Hero! We have used them before and their service is excellent!! They came out, and accommodated us when another wouldnt. The technician Rudy was amazing! Professional, courteous and so amazing. He made sure we inversion the issue and what needed to be to fix it! Rooter Hero will always be our go to!! Thank you guys and especially Rudy!!

  • Review 71 (2024-03-13 - Rating: 5)

    We had an incredible experience with Orlando! He was very informative and really helped us understand the value of the estimate. We did not end up moving forward with the upgrade but left with more knowledge in the future.

  • Review 72 (2024-05-10 - Rating: 5)

    Orlando and Jose gave us a reasonable quote for our large plumbing project. They were helpful and half the cost of another company that gave us a quote. They saved us so much time and money. Very happy with the service and end result.

  • Review 73 (2024-08-29 - Rating: 5)

    I want to Thank Alfredo Ramirez for making the replacement of my toilet so Easy. Very thorough, conscientious, maintained a clean work area.

  • Review 74 (2024-03-22 - Rating: 5)

    John Michel and Joseph notified me that they were on their way to my home within the first hour of my three hour window… Which is always much appreciated! They both did an extremely thorough job of going over both of my HVAC units, letting me know how they were running and preparing them for the upcoming summer. When they were finished, they met with me and explained the repairs that they felt were needed. They were not pushy. They explained everything thoroughly, basically giving me all of the information I needed to be able to make an educated decision about the ongoing maintenance of my units. I would highly recommend them both.

  • Review 75 (2024-04-02 - Rating: 5)

    I recently had the pleasure of hiring Ernesto for some plumbing work at my home, and I couldn’t be happier with the service I received. Ernesto is an absolute professional who goes above and beyond to ensure customer satisfaction. Not only did he arrive promptly and fully prepared, but his expertise and attention to detail were truly impressive. He quickly diagnosed the issue and efficiently resolved it, leaving everything in perfect working order.

  • Review 76 (2024-04-24 - Rating: 5)

    Orlando was the technician assigned to my call to look at my sewer clean out. Orlando arrived promptly with a warm, friendly personal feeling about him. He took the time to explain the situation and services available. I have not had good service from other companies in the past so this was a wonderful change.

  • Review 77 (2024-10-16 - Rating: 5)

    Alfredo Ramirez is very helpful and respectful will definitely want Alfredo out if I have any other issues

  • Review 78 (2024-06-25 - Rating: 5)

    On the evening of the 24 June while it was well over 113 degrees, my Airconditioning was not working properly. I have over 10 cats and got very worried about their wellbeing. I called to the Rooter Hero. As it was promised two experienced Technicians (Robbie, and Kevin) arrived my home at 9 :00 AM on the 25th of June.The honesty was unbelievable, I cannot describe how well they addressed my Airconditioning condition to me. They monitored, checked and controlled everything needed to assure that my Air conditioner will be working properly. They saved time, money and safety of my cats.Thank you Kindly, Robbie and Kevin.Best regards,Dan Maggiani

  • Review 79 (2024-06-08 - Rating: 5)

    Steven was excellent. The replacement of my bathroom sink, and repair of my noisy toilet was done efficiently. He was respectful of my space by cleaning up any mess made. Thank you Rooter Hero.

  • Review 80 (2024-07-17 - Rating: 5)

    Alfredo Ramirez was amazing! He was here in under an hour and did exemplary work I will call him again

  • Review 81 (2024-09-10 - Rating: 5)

    Alfredo Ramirez did a great job on it it done. He came in, inspected, explained the situation to use and got to work.

  • Review 82 (2024-05-23 - Rating: 5)

    Great job! Same day service and he even drove to get the replacement part, came back 30 mins later and completed the job! He made sure everything was working properly. 10/10! I would highly recommend!

  • Review 83 (2024-04-20 - Rating: 5)

    Came home from 3 day trip to water running out of my garage. My 50 gallon water heater had failed. Three hours later old one had been removed and new, better quality one had been installed. Steven provided awesome customer service, friendly, quick, and pricing was very fair. Would definitely call them again!!

  • Review 84 (2024-10-04 - Rating: 5)

    Wonderful guy, did not charge me because he just had to tighten a nutI could not do it due to back issues! Thank you ..

  • Review 85 (2024-08-20 - Rating: 5)

    Thank you so much for getting a big job done, Very nice polite, young man ,stay on task Giving me an update of everything that was going on and the progress of the job,

  • Review 86 (2024-04-30 - Rating: 5)

    Gabriel did a great job and checked his work when it was fixed. He took time to explain my warranty and I would use their service every time. Finally a plumbing service at a reasonable price and good service

  • Review 87 (2024-02-20 - Rating: 5)

    I had the unfortunate experience of my hot water heater, giving up the ghost. And of course, on Sunday of a four-day weekend. I called rescue Rooter Sunday night 8 o’clock did not think they would even answer but they have a 24 hour service. Long story short, scheduled Monday Troy very pleasant young man came out and installed a new hot water heater and did a very good job and I’m still in the holiday. Thank you very much it went really well fair pricing fair work.

  • Review 88 (2024-04-12 - Rating: 5)

    Very impressed with Mark and his work partner. They resolved the issue and located the sewer clearout that neither the pool guy nor I had been able to locate. They also identified a roof issue that I wasnt aware of. Both were friendly and personable and the service overall exceeded my expectations. The final cost was much lower than I anticipated. Definitely recommend for any future plumbing issues. Update: Joseph Rothenberger came by Thursday evening to perform an inspection of the HVAC system and I was equally impressed by his professionalism and thoroughness. All of the employees that have come to my house have represented the company and themselves very well. I have no hesitation in recommending Rooter Hero!

  • Review 89 (2024-09-19 - Rating: 5)

    Gabriel was friendly, efficient, knowledgeable and trustworthy. I will be using Rooter Hero Plumbing & Air regularly from here on out.

  • Review 90 (2024-04-15 - Rating: 5)

    Steven did a great job taking care of my multiple issues. I even got a faucet put in I have had for over a year now. Great attitude and knowledgeable. Everything was cleaned up when he was done. Very happy with the service provided.

  • Review 91 (2024-03-14 - Rating: 5)

    I had the pleasure of consulting with Gabriel regarding an issue with my tub spout, and I couldnt be more impressed. Gabriels knowledge about tub spouts was evident right away, and he quickly identified the problem and provided a solution. What truly set Gabriel apart was his compassion and generosity throughout the process. He patiently explained everything to me and went above and beyond to ensure that I was satisfied with the outcome. If youre looking for someone who is not only knowledgeable but also compassionate and generous, Gabriel is the perfect choice.

  • Review 92 (2024-08-12 - Rating: 5)

    Alfredo Ramirez was fantastic, arrived on time and helped me without hesitation. Highly recommended.

  • Review 93 (2024-03-13 - Rating: 5)

    I recently had the pleasure of working with 7976 Steven Bearden to address a septic tank issue at my property, and I couldn’t be more satisfied with the service provided. From the moment I called, the professionalism and expertise from Rooter Hero were evident. Steven arrived promptly, assessed the situation thoroughly, and explained the necessary steps to resolve the main problem. Throughout the process, Steven maintained clear communication and ensured minimal disruption to my routine. The work was completed efficiently and to a high standard, leaving me with peace of mind knowing that the initial issue was resolved properly. I highly recommend Steven of Rooter Hero to anyone in need of reliable and expert plumbing services.

  • Review 94 (2024-08-08 - Rating: 5)

    Nice group of people. Honored a special pricing even though it technically didn’t apply to the day of the week. Plumber was also friendly.

  • Review 95 (2024-08-16 - Rating: 5)

    Service is exceptional! Knowledgeable and curtious employees went above and beyond to resolve my issue. Same day service was great.

  • Review 96 (2024-08-26 - Rating: 5)

    Matt N. did a great job diagnosing my plumbing issues and getting the machinery here to fix my problem. Really helpful and personable.

  • Review 97 (2024-12-17 - Rating: 5)

    Had a clog in our drain, Rudy fixed it with no mess. Nice guy

  • Review 98 (2024-10-04 - Rating: 5)

    Great service! They showed up at promised times and gave clear explanations of how they were handling our issues.

  • Review 99 (2024-06-28 - Rating: 5)

    This morning I received prompt and friendly service from Carlos. He provided great customer service and answered all my questions with my current issue that arose. In future will call again for future help! Thanks again Carlos!

  • Review 100 (2024-02-18 - Rating: 5)

    This place is great. They took my call on a Sunday morning at 5am and dispatched Troy within a couple of hours.Troy the tech was great! Communicated with me the whole time before and after. Fixed my issue within minutes. Good guy and I highly recommend him.

  • Review 101 (2024-08-27 - Rating: 5)

    Alfredo Ramírez did a great job appreciate him getting my house up and running will use him again!!

  • Review 102 (2024-08-21 - Rating: 5)

    Rudy did a great job! Definitely recommend him! Amazing service!

  • Review 103 (2023-12-03 - Rating: 5)

    I called and Alfredo was out within 45 minutes! He gave me a no obligation quote and we agreed to the service. He was unable to clear our issue with a snake so he gave a quote for hydrojet and we agreed he would come back in the morning because there were no machines that evening.I did get quotes from a couple other places and they were all pretty similar in price which makes me believe he was giving a fair price!He was knowledgeable and quick. I would definitely call Rotor Hero again.

  • Review 104 (2024-10-18 - Rating: 5)

    Matthew did a complete job, water heater, toilet looks great. I would recommend them to everyone.

  • Review 105 (2024-08-27 - Rating: 5)

    Gabriel went above and beyond to clear out a blockage in our main line. I highly recommend him.

  • Review 106 (2024-05-23 - Rating: 5)

    Orlando was professional and courteous. He was knowledgeable and answered all my questions. I would recommend this company. Also $77 to do what the last company charged $275 to do!

  • Review 107 (2023-09-11 - Rating: 5)

    Ernesto was very timely and professional he came in gave me a free quote and we decided to move forward with the service. He was knowledgeable and let me know what the issue was and had it fix within the hours at a very reasonable rate. Would highly recommend his services and knowledge anytime.

  • Review 108 (2023-12-27 - Rating: 5)

    Lee was a pleasure to have in our home. He was friendly, clean and fixed both items we needed repaired. Not to mention he was finished at a very reasonable time. Before leaving he let us know what the issues were and how we can avoid them in the future. Would recommend and use the company again!

  • Review 109 (2024-01-25 - Rating: 5)

    Joel was dispatched to my home for a clogged kitchen sink. He called prior to his arrival and let me know his ETA. When he arrived he was friendly, knowledgeable, respectful and polite. It was a pleasure meeting him and working with this company. Highly recommend them and will definitely use them in the future.

  • Review 110 (2024-08-28 - Rating: 5)

    Alfredo ramirez did a great job I appreciate his help will use his service again

  • Review 111 (2024-07-01 - Rating: 5)

    Great workers Quick response always showed up on time when needed to. Great communication and was very transparent about the work. I recommend

  • Review 112 (2024-11-13 - Rating: 5)

    Rudy came to unclog toilet and did a good job. Definitely recommend.

  • Review 113 (2024-07-06 - Rating: 5)

    Alfredo Ramirez thank you for coming and looking at my plumbing and giving me your insight its going to help me out a lot I made my call for my service and got a call got a text back within a few minutes and Alfredo was here within the hour to give me an estimate and a quote really appreciate it highly recommended

  • Review 114 (2024-09-06 - Rating: 5)

    Matthew was awesome -he was on time and very efficient! Would request him in the future.

  • Review 115 (2024-08-08 - Rating: 5)

    Alfredo Ramirez was so kind and helpful to me, fixed everything and I highly recommend him to anyone!

  • Review 116 (2024-04-08 - Rating: 5)

    Same day service, immediate response. Troy Sarmanyan was extremely knowledgeable during our quote assessment, he was very professional and very helpful. 10/10 recommend their services.

  • Review 117 (2023-03-23 - Rating: 5)

    Rooter Hero came to my house to fix two issues. I was amazed how quickly the team responded and how fast they arrived. This is critical when you are dealing with a lead, when time is of the essence. Especially that our regular plumber I work with, was not as responsive or available to help us. Furthermore, Allen was knowledgeable and professional to work with. He really was fantastic and gave me the assurance and confidence one needs in situations like this. Highly recommend this team and I know I will be using them going forward. super great vendor!!

  • Review 118 (2024-08-19 - Rating: 5)

    Drake was awesome. He handled the problem swiftly and efficiently. I would recommend this company!

  • Review 119 (2023-09-19 - Rating: 5)

    Orlando is awesome! He came in and helped me with my toilet leaky and noisy toilets, explained all the issues and causes, and explained how to fix the problem! He even let me record him explaining how to fix it so I could watch it later in case I forgot. He also offers a great military discount for any service members! He is so friendly and knowledgeable, and very transparent and helpful! 10/10 recommend! He even came in same day, within an hour of me calling!

  • Review 120 (2024-07-04 - Rating: 5)

    Matthew was on time , fast and explained the process with detail. He got the work done so fast and was a pleasure to work with.

  • Review 121 (2023-09-04 - Rating: 5)

    Fastest response ever! Needed a water heater replaced on Labor Day, called that day, and they were here same day for quote and install. Jose from Rooter Hero was my tech and he was very informative on the install, gave much confidence towards the job! Jose recognized my Veteran status and discounted the service and couldnt have been a better deal. Ill use them again in the future!

  • Review 122 (2024-08-15 - Rating: 5)

    Rudy was able to fix my problem. I had a good experience.Steven

  • Review 123 (2024-11-13 - Rating: 5)

    Alfredo Ramirez did a great job. Very friendly and informative.

  • Review 124 (2024-04-08 - Rating: 5)

    I had trouble with my sink first thing in the morning on a Monday. I called 6 am and surprisingly someone was able to assist me . They send a technician named Gabriel Gonzalez, he was knowledgeable, professional and kind and not hard sell . Cause most them will sell you anything to make quick bucks . Of course he did mentioned things I may need in the future and somewhat trusted Gabriel cause he seems honest.

  • Review 125 (2024-11-24 - Rating: 5)

    This place is prompt! Matthew came out on a Sunday and diagnosed the problem in no time at all. Thank you for your service today.

  • Review 126 (2024-09-02 - Rating: 5)

    Matthew was great!Very efficient!And he liked my dogs!

  • Review 127 (2024-09-05 - Rating: 5)

    Rudy very experienced cleaned up bad plumbing jobs by others. Highly recommend Rudy he will get the job done right!

  • Review 128 (2024-04-12 - Rating: 5)

    Joseph as my technician was excellent in my HVAC needs. He was thorough, on time and patient with explaining the process throughout. Looking forward to our next follow up appointment.

  • Review 129 (2023-09-22 - Rating: 5)

    Very easy and very quick service. They came out to my house at 7 30 at night for a free non emergency estimate, which I thought was above and beyond. They did great work for a fair price and spent time testing to assure me my issue was completely resolved. Highly recommended

  • Review 130 (2024-02-29 - Rating: 5)

    Had a great experience with this company. They responded and sent Troy Sarmanyan to check out the problem. He was professional and came out to fix my my issue the following morning. He showed up early and did a great job.

  • Review 131 (2024-09-10 - Rating: 5)

    Alfredo Ramirez once he came in, inspected, explained to us the situation and got straight to work and got the work done.

  • Review 132 (2024-12-26 - Rating: 5)

    Matt came on Christmas assessed the issue and since everything was closed came back first thing in the morning to fix the issue. The quote was for fair market price and he was very professional! I would use him again

  • Review 133 (2024-08-31 - Rating: 5)

    Mathew was awesome. He did a fantastic job. Deeply appreciated

  • Review 134 (2024-04-16 - Rating: 5)

    Ernie was fast and worked efficiently to help fix my issue. I recommend Rooter Hero Plumbing for your emergency repairs he came within an hour after scheduling my appointment.

  • Review 135 (2024-02-07 - Rating: 5)

    Carlos came to my place in Mesa after Rooter Ranger came and failed to unclog my drain (but still charged for the attempt) and told me the next step was an $800 cleaning service. Carlos assured me that if he couldn’t clear it I wouldn’t be charged. My drain is clear now for less than 1/4 of what the other guys wanted and Rooter Hero has earned a customer for life!

  • Review 136 (2023-09-04 - Rating: 5)

    We were very pleased with the service. They immediately scheduled us for the next day and arrived timely. Our technician Jose Diaz did a great job for us too in fixing in our clogged drain. Will definitely use their services again in the future.

  • Review 137 (2024-01-30 - Rating: 5)

    I am very impressed with the fast service. Very knowledgeable, courteous and respectful technicians. I was totally informed on all issues and progress on the repairs. Very well pleased and would recommend Rooter Hero to anyone who has any plumbing problems.

  • Review 138 (2024-05-01 - Rating: 5)

    Service was excellent. Staff extremely friendly and helpful. Always willing to answer questions and work around your schedule as much as possible. Thank you Rooter Hero for a great experience.

  • Review 139 (2024-07-04 - Rating: 5)

    Matthew was on time and repairs were made quickly and professional. Would recommend his service to all.

  • Review 140 (2023-12-06 - Rating: 5)

    I am very thankful that Rooter Hero was recommended to me! I had a major plumbing issue on Sunday and Tro arrived promptly. He was professional and very knowledgeable. He explained the problem and the fix so that it was easy to understand. Next time I need a plumber I am requesting Tro

  • Review 141 (2024-07-02 - Rating: 5)

    Great service from making the appointment to the actual work that Carlos performed. He was efficient, knowledgeable and very friendly. Thank you guys !

  • Review 142 (2024-08-03 - Rating: 5)

    Alfredo Ramirez did an amazing job highly recommend. Would call again if needed.

  • Review 143 (2024-10-04 - Rating: 5)

    Rudy, has come to my home several time and performed outstanding work. Bill Lewis

  • Review 144 (2023-12-07 - Rating: 5)

    As a previous customer with a good experience, I had a very slow draining shower so called them out resolve the issue. They rushed out quickly and upon inspection of the shower stall floor drain, there was an under screen compacted with hair mostly. The Tech Gabrael cleaned the screen in just a few minutes. He did not charge us just urged us to use his company when a plumbing issue came up. We assured him we would. Gabrael was a very delightful man and represented Rooter Hero very well. I highly recommend them, Keller

  • Review 145 (2024-08-08 - Rating: 5)

    Alfredo Ramirez was so helpful and I highly recommend him to anyone. Thank you again Alfredo Ramirez.

  • Review 146 (2024-10-25 - Rating: 5)

    Rudy from Rooter Hero Plumbing did an excellent job when I had an emergency plumbing issue.

  • Review 147 (2023-07-21 - Rating: 5)

    Helped to resolve a water emergency and took care of a major pipe leak, replaced all old pipes and stayed late into the evening to ensure completion. Rapid response from this company and all technicians involved provided excellent explanation of work needed and the installer Danny provided information throughout the repair process. Technician Danny Ybarra was amazing and did great clean work. He is accountable for his work and I would highly recommend.

  • Review 148 (2024-02-15 - Rating: 5)

    If you have any hesitation….dont! Ernesto is officially part of the family he has helped us with not one but two plumbing emergencies and made us feel comfortable, he educated us, he was fair, reliable and above all he was efficient and worked quickly! We couldn’t thank him enough for everything he’s done for us during this difficult time!!!! Thank you Ernesto!!!!!!!

  • Review 149 (2023-07-27 - Rating: 5)

    I had a great experience with rooter plumbing! I needed two shampoo bowls installed in my new salon space. They came out day off for the quote. We had to wait for the sinks to arrive but right when they did they were there to install them that next business day! They are now installed and ready for use! I would highly recommend rooter hero!

  • Review 150 (2024-06-07 - Rating: 5)

    Mathew came over fast to install a new hot water heater and did a good job. Same day service was appreciated.

  • Review 151 (2023-12-22 - Rating: 5)

    Alfredo Ramirez was fantastic! He showed up on time, was able to unclog my kitchen sink and cleaned up all of the mess. He also honored my coupon!! I will definitely call again!

  • Review 152 (2024-06-26 - Rating: 5)

    We called in the morning, Matthew arrived on time, explained everything and completed the job perfectly. Would use Rooter Hero plumbing again.

  • Review 153 (2023-05-14 - Rating: 5)

    Peter arrived early for an emergency call on a Saturday night to clean the drains in the kitchen sink and repair a toilet. He as professional, friendly, and very efficient. Both issues were resolved within 30 minutes with very reasonable charges. His preventive advice for keeping the drains clean is very helpful! Highly recommend him for any service. He also was very kind to my elderly mother who lives in the home. Really special.

  • Review 154 (2024-09-03 - Rating: 5)

    Alfredo Ramirez did a great job I will definitely be using this company again

  • Review 155 (2023-06-22 - Rating: 5)

    Great company and super fast! Peter Jakubczyk was very responsive and got everything fixed up for me! He was great and the company had a very quick response time. I filed a request at 2:15 and they were dispatched, at my house and done with the repair by 3 pm. Thank you Peter!!

  • Review 156 (2024-03-04 - Rating: 5)

    Orlando, did a great job but also was very helpful and professional. If I could give more stars I would. Whatever you are paying him I promoise it isn’t enough!

  • Review 157 (2024-10-31 - Rating: 5)

    Alfredo Ramirez was great, definitely recommend him.

  • Review 158 (2024-10-03 - Rating: 5)

    Service was incredibly fast and great, highly recommend. Special thanks to Rudy for the fix.

  • Review 159 (2023-08-18 - Rating: 5)

    We had Peter J. coming over for leak detection today and he managed to find the cause on the spot and explained everything throughly and made sure we are comfortable with the terms and how everything works and then explained the proper solution without rushing us into making an instant decision. As new homeowners I really appreciated his honesty and would never hesitate to call them for our future plumbing needs. Thank you so much Peter.

  • Review 160 (2024-09-12 - Rating: 5)

    Very professional and timely service provided. Will recommend this company to my friends.

  • Review 161 (2022-11-02 - Rating: 5)

    Mario was very pleasant, easy to speak and talk to and completely understand what I needed done and was very quick about fixing my problem. He also made sure that I was satisfied with the service that he provided. Great technician. I would recommend this company to all of my friends, family and neighbors.

  • Review 162 (2024-01-20 - Rating: 5)

    The technicians were very prompt and efficient with solving the problem of a clogged washing machine drain pipe! Rooter Hero is my go to company whenever I have plumbing issues in my home. They’re very knowledgeable, reliable and affordable.

  • Review 163 (2024-04-10 - Rating: 5)

    Response was quick from the company and Rudy fixed the leak right away. Pleasure to communicate with. Will contact again for future projects

  • Review 164 (2023-03-23 - Rating: 5)

    Huge shout out to Mario and Mark. They were professional, and efficient and explained our options in complete detail. Their customer service is top-notch! As consumers, we often second guess what we are being told for fear of being ripped off. These guys were transparent and honest. Great company. If youre looking for honest and efficient service, look no further! Thanks again, guys!

  • Review 165 (2024-03-27 - Rating: 5)

    Orlando was awesome. He was very educational in what he was doing and how to prevent this issue from happening again.I would highly recommend you use them if given the opportunity

  • Review 166 (2023-10-09 - Rating: 5)

    From my initial call to the technician everything was very smooth and professional. Peter J was polite, knowledgeable and professional. Big kudos to him. I will be using Rooter Hero Plumbing and will be recommending them to my friends and family.

  • Review 167 (2024-07-02 - Rating: 5)

    Excellent Customer Service Super Fast Response Great Associate Drake save the day thanks greatly appreciate it and positive attitude highly recommend

  • Review 168 (2023-08-03 - Rating: 5)

    First Experience with Rooter Hero Phx. Peter Jakubczyk! I have rental property (upstairs bathroom toilet issue). He came and assessed the issue and rectified the problem. He was very professional and explained thoroughly what my options were. He wasnt pushy, but gave suggestions. He assisted with getting a restoration company to my property. Peter was definitely professional from start to finish! I highly recommend A++. Thank you for being Awesome! Keep up the good work

  • Review 169 (2023-09-12 - Rating: 5)

    Technician Peter Jakubczyk was friendly, explained problem in clear untechnical terms. He quickly showed us what to do. He made recommendations for buying new toilet and told us Rooter Hero could install it! I will definitely call them to install!

  • Review 170 (2023-09-06 - Rating: 5)

    The recent experience I had with your team has left an indelible impression on me, and I believe it is imperative to share my satisfaction and commend the outstanding technicians who went above and beyond to resolve my kitchen drain issue.From the very beginning, my encounter with your company was marked by professionalism and efficiency. Upon contacting your office, the staff was friendly and attentive, taking the time to understand the urgency of my situation. They promptly scheduled an appointment, alleviating my worries and assuring me that my concerns would be addressed promptly.On September 5 2023, JOSE AGUILAR AND JOEL FLORES, the assigned technician, arrived at my home, exuding a sense of confidence and expertise. JOSE introduced himself with a warm smile and a genuine eagerness to assist. His professionalism was immediately apparent, as he meticulously assessed the situation and took the time to listen to my concerns attentively.What truly impressed me was Joel’s extensive knowledge and expertise in the field of plumbing. He demonstrated a deep understanding of the intricate workings of plumbing systems, explaining in detail the potential causes of the stubborn blockage in my kitchen drain. His ability to convey complex technical information in a clear and accessible manner instilled in me a sense of trust and confidence in his abilities.Throughout the service, JOSE and JOEL exhibited the utmost professionalism and courtesy. He took great care not to disrupt my daily routine any more than necessary, ensuring that the work proceeded smoothly and efficiently. I greatly appreciated his punctuality and respect for my time, as he promptly arrived at the scheduled appointment and completed the task within the estimated timeframe.JOSE and JOEL exceptional workmanship and attention to detail were evident as he tackled the challenging blockage in my kitchen drain. He skillfully utilized an array of tools and techniques, employing his expertise to diagnose and address the issue effectively. His dedication to delivering high-quality work shone through in every step of the process, instilling in me a sense of confidence that the problem would be resolved comprehensively. At first I felt like the service was a little expensive, being that I never had anything to compare it to, I’ve never had this issue before, but after seeing the amount of work it takes to restore my drain, $600 felt like I was shorting them, so I had to throw in an amazing review.What truly sets JOSE and JOEL apart is his unwavering commitment to customer satisfaction. Not only did he clear the blockage and restore the functionality of my kitchen drain, but he also took the time to educate me on preventive measures and offered insightful advice on maintaining a healthy plumbing system. Their genuine concern for my long-term satisfaction and well-being was evident, leaving me with a lasting impression of your companys dedication to exceptional customer care.In light of JOSE’s exemplary service, I would like to extend my gratitude and commendations to his supervisor and the entire management team at ROOTER HERO. It is through your commitment to hiring and nurturing such exceptional talent that your company has earned its stellar reputation in the industry. JOSE and JOEL are true assets to your organization, embodying the values of professionalism, expertise, and unparalleled customer service.In conclusion, I would like to reiterate my utmost satisfaction with the service provided by your plumbing company. The remarkable experience I had with your team has exceeded my expectations, and I would not hesitate to recommend your services to friends, family, and acquaintances in need of getting their drains cleared. This company really set the bar high for any other plumbing companies. Love you guys!!

  • Review 171 (2023-04-02 - Rating: 5)

    Roto Hero was very responsive and their staff was so kind to me. Allen came out to replace the valves in my laundry room and did such a thorough job...and quickly too! He helped move my old washer out as well and cleaned my floor. He went above and beyond!

  • Review 172 (2024-03-05 - Rating: 5)

    I called, they set up the appt. Rudy came and fixed my toilet, we paid and he left!! Quick and easy and he was nice and helpful.

  • Review 173 (2023-01-28 - Rating: 5)

    Alfredo provided perfect customer service and walked us through the whole process. He explained what the issues could be and updated us every step of the way. I’m pretty sure they do this for everybody, but they sent us pictures of the whole process which I thought was going above and beyond. 100% recommend these guys!

  • Review 174 (2024-09-14 - Rating: 5)

    Rudy was excellent on explaining what was wrong and options to solve the issue.

  • Review 175 (2024-08-01 - Rating: 5)

    We had our kitchen sink water backing up. We called the next morning and Rooter Hero had someone out with hours of our call. Drake fixed the clog within minutes! He called once he knew the time he would be by. I have 2 high energy dogs so I requested for Drake to call when he was pulling up so I could secure them in a room. He did exactly that. Drake was extremely friendly, knowledgeable, and quick! Thank you so much. We will definitely be calling you guys back for any future needs…and requesting Drake!

  • Review 176 (2024-04-09 - Rating: 5)

    Orlando and his team were very friendly and unclogged my entire property with the hydro jet. Then we scoped it all with the camera to see where the pipes are cracked. Now I at least know for sure what part of my house needs a remodel first. They will be my plumbers from now on.

  • Review 177 (2023-11-29 - Rating: 5)

    Alfredo was really so professional and personable. He was fast and kept me updated. You are lucky to have such an employee. Excellent!

  • Review 178 (2024-10-11 - Rating: 5)

    He did a great job of fixing my plumbing issue

  • Review 179 (2024-06-28 - Rating: 5)

    Rudy was on time, very professional and pleasant. Job was quick, I definitely recommend this company

  • Review 180 (2023-11-25 - Rating: 5)

    Rudy arrived promptly and worked hard to unclog my tub drain. Seems there was not only an entire bar of soap in the drain, but other odds and ends!!! (Hazards of letting grandchildren use it!). He was very nice, explained what had badly clogged it, showed that it was cleared and what he had done to resolve it. I will call them again for any problems in the future! Thank you, Rudy!!!

  • Review 181 (2024-05-12 - Rating: 5)

    Excellent experience! I am so glad I called Rooter Hero. Alberto went above and beyond to restore water to my home.

  • Review 182 (2023-07-31 - Rating: 5)

    Called a few companies and hardly anyone services on Sunday’s but thankfully Rooter is a 24/7 company and was able to help our family dealing with a backed up drain. Jose Diaz was our technician and he was nice, professional, and informative.

  • Review 183 (2023-05-24 - Rating: 5)

    Showed up on time. Used a high tech sewer line camera to locate and clear a clog very quickly. They left me a video of the footage. Fair price and fast professional service. We will use them for any plumbing problems we encounter the future. Highly recommended!

  • Review 184 (2023-08-09 - Rating: 5)

    My plumber Gabriel Gonzalez did an amazing job at diagnosing and explaining the issue. He was very professional and responsive. Unfortunately the issue was extensive and I couldnt afford the repair. I would still recommend the company and would use them in the future.

  • Review 185 (2023-07-02 - Rating: 5)

    Our technician, Peter called us when he was on his way, and came a little ahead of time. Explain what he was going to do (Very Knowledgeable) before he started. He was very through checked and double check work and made sure we were satisfied. And him being prior military Sure didnt hurt either!! Great Job,CARRY ON, Peter!

  • Review 186 (2023-10-02 - Rating: 5)

    Had an emergency water flooding situation, commercial, Manuel Luna showed up promptly, shut off water and did repairs within 90 min. We were able to resume business right away True emergency service and great job done! Thank you!

  • Review 187 (2023-10-20 - Rating: 5)

    Technician Jose Aguilar was friendly and efficient. Gave honest opinion and did not try to upgrade service.I would trust them to do plumbing work when needed in the future.