Smiley Plumbing

Located in Phoenix, Arizona

Address: 1611 W Whispering Wind Dr, Phoenix, AZ 85085, United States

Phone: +1 602-910-6582

Rating: 4.7

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Comments

Review 1 (2024-09-05 - Rating: 5)
Walt is amazing! He came within a couple hours of my call about our clogged toilet. We had him look at a couple other things while he was here. He explained the issue and our options. He is so kind. Our kitty just loved him. Walt did a great job, did it in a good time, and he kept budget in mind. We are definitely going to have him back to do some more work. So impressed!

Review 2 (2024-09-03 - Rating: 5)
Walt came over to fix my disposall, which he did, then fixed my faucet as a freebee. Great work. Nice guy.

Review 3 (2023-11-16 - Rating: 5)
Water heater problem: Pilot light would not stay on.First off, NO FLAT SERVICE/DIAGNOSTIC FEE!!! 2nd, if it’s not a simple fix, it will be expensive whoever you go with so it’s better when you trust the person, which to #3. Walt, the owner and one man team, was so awesome. Very nice and you can tell wants to do the right thing for his customers. He’s transparent and very thorough. He tries the simple fixes first to save you money. He never tried to get me to buy a new water heater, rather he just explained the pros and cons. He never tried to up sale me and try to get me to buy more things. After trying the simple fixes to no avail and even calling the manufacturer for any ideas, he then proceeded with his initial thought was that it was the gas valve controller (which I saw on my YouTube search was a common problem). When he quoted me the price, I asked “But, if that doesn’t work, you install it then does that mean I still pay that plus anything else after?” He said absolutely not and that you only pay for whatever fixes it. He got the new gas valve thingy, installed it and it worked!! He also secured my drainage pipe to ensure proper drainage if it ever floods and cleaned my burner with no extra charge. Also, we accidentally tripped a switch while was there. My wife went out to the electrical box and couldn’t figure it out so Walt helped her with that. And lastly, when he was done I brought up a concern that we might a leak somewhere because our water gallon usage doubled out of nowhere and instead of saying “well I’ll have to charge you for time or whatever” he proceeded to give me tips of how to find the leak and went over his process and what I could do to avoid another costly repair. Instead of walking away, he said let’s take a look at your water meter, we couldn’t find it at first but Walt did. It was buried under my gravel so he went to his truck, grabbed a shovel, unburied it, and then explained to me how the water meter works. If I can’t find the leak with his simple steps, I will for sure call him to find it and fix it because he could have easily turned it into another service call so he could get more money. My wife and I were very impressed and happy with the experience! Thank you Walt!

Review 4 (2020-03-21 - Rating: 5)
Walt came out right away and took care of our toilet issue! He was fast, took great care of us and was reasonably priced! Walt was very professional and helpful! I will always use smiley plumbing for any plumbing issues or projects in my home! Walt is very knowledgeable and has been plumbing for a very long time! If you are looking for a someone professional with reasonable pricing Walt is your guy! Thank you smiley plumbing!

Review 5 (2024-01-28 - Rating: 5)
Im incredibly grateful for Smiley Plumbing! They not only saved me a considerable amount on floor damage repairs but also responded to my emergency plumbing situation within minutes. The plumber provided excellent service, backed by a 90-day warranty, and our second visit was free. Their honesty and reliability make them an outstanding choice. I wholeheartedly recommend Smiley Plumbing for their fast, affordable, service.

Review 6 (2019-08-09 - Rating: 5)
Walt did another superb job. Had to replace handle cartridges in shower & tub and they were a mess. They are now like brand new. Last time he changed out the insides of both toilet tanks and they are still working well. He has kept the plumbing in my home working well for over 25 years and he does quality work with quality parts. Thank you so much for always going the extra step to make sure the job is well done.

Review 7 (2021-04-07 - Rating: 5)
Very responsive; scheduled hot water heater service for an inherited 15 yr. old unit. Walt arrived on time, was very professional, personable and explained the value of servicing the unit compared to installing a new one. We decided it made more sense to get a new one with a warranty than risk future problems with an old unit. Walt removed the old, meticulously installed the new with all new connections, etc. Very pleased with work done! Thank you, Walt!

Review 8 (2020-05-28 - Rating: 5)
Walt provides on time delivery, high quality customer service, with a wonderful attitude. Not only did he complete his job in a timely manner, he took time out of his day to instruct us on how to shut the water off in the case of a leak to prevent flooding. He was very personable, if we could give Walt ten stars, we would. I strongly recommend Walt and Smiley Plumbing for all your plumbing needs.

Review 9 (2020-03-02 - Rating: 5)
I decided to install an RO system. Seemed easy enough. I started on Friday night and quickly realized that due to my pipes, I was going to need assistance. On Saturday I contacted Smiley plumbing and was told someone would be there in one hour. Walt was there in about 40 minutes. He was kind and professional. He let me know the cost up front and took care of our system. While present, a concern about our disposal was made. We just moved into a new build and the previous tech left a plastic cover in the disposal. Walt was able to use a special tool and remove this. He was kind and did not charge for this. He helped to make sure our system worked prior to leaving. I appreciate Walts assistance in this manner. Although this was not an emergency, he was quick to arrive and help take care of this work on a Saturday when he had other things to do. I recommend Walt and Smiley Plumbing.

Review 10 (2021-07-21 - Rating: 5)
Walt of Smiley Plumbing is the man to hire if you have plumbing problems. He knows his stuff and will not only fix your problem but educate you along the way. Walt explains all options gives you the pricing upfront does the job properly and cleans up. I have already scheduled my 2022 new water heater service call.

Review 11 (2023-12-21 - Rating: 5)
I had an after hours emergency and I could not have been in better hands. Walt is highly skilled and handled my emergency with so much grace! It’s super stressful when you have a plumbing emergency and I’m glad I called Walt!!

Review 12 (2019-10-16 - Rating: 5)
My hot water tank recirculating pump stopped working so I called Smiley Plumbing and Walt came right away. He said the pump had burned out so he replaced it and tested the system. When I asked him how much he said that the pump was still under warranty and so was the service call. No charge. I have used him for several years now and he has always done a first rate job and stands behind his work. I am always confident that he will do the job right the first time.

Review 13 (2020-07-26 - Rating: 5)
Smiley Plumbing has provided great service for us on more than one occasion. We are very pleased with the repair work that was previously completed on our sump pump. We are also quite pleased with the repair work recently completed on our kitchen sink/garbage disposal. Thank you for your excellent work!

Review 14 (2022-02-09 - Rating: 5)
Smiley Plumbing was a great local business that Id recommend for plumbing services. Its nice to see a contractor that cares about quality and that goes above and beyond. Walt is passionate about his work and it shows - highly recommend!

Review 15 (2021-12-18 - Rating: 5)
Smiley Plumbing was very responsive and professional. They were very thorough with their assessment and detailed on their quote and recommendations. The quote was higher than others but the service tech did a great job and cleaned up after himself very nicely.

Review 16 (2022-02-08 - Rating: 5)
Walt was the best at installing our new water heater. He was on time, finished at the time he said he would and explained everything about the new water heater to me before and after the installation. I would recommend Smiley Plumbing for your plumbing needs! Melissa Crews

Review 17 (2020-09-16 - Rating: 5)
We have noticed a hot spot on the floor and we are worried about the slab leaking and give Smiley pluming a call and he showed up the same day and after he carefully inspected it and I was told their were no leaks, just caused by the recirculation pump running 24/7 and he explained how to set the timer for it so it runs only when we need it.He is does the job professionally and he is also friendly and I highly recommend him.

Review 18 (2017-04-28 - Rating: 5)
On time the day they scheduled and were very professional and courteous. Our plumbing was so bad we had three quotes that it would take two days. Smiley Plumbing was able to do it in one day at a cheaper price. I was skeptical but after reading reviews I went with them. Cleaned up with no mess left behind to worry about. I couldnt be happier, the service they provided was 5 stars.

Review 19 (2019-12-08 - Rating: 5)
Walt, owner of Smiley Plumbing and his wife Maria are stellar examples of the word professional. They always go the extra mile to ensure all of our plumbing needs are handled with the greatest care. My husband and I feel very blessed to know such a caring couple whose primary concern is to strive for excellence in serving their customers!Walt has worked on a variety of plumbing issues in our last three homes here in the West Valley. Hes always responsive and attends to every detail until the issue is resolved.Thank you Walt and Maria! Be blessed!

Review 20 (2023-05-04 - Rating: 5)
Incredible attention to detail, installed 4 faucets and capped off one faucet. Took the time to shim the vessel sink to ensure a perfect seal and level cabinet doors, left work areas immaculate. Highly recommend.

Review 21 (2021-10-12 - Rating: 5)
Great service, friendly, and extreemly knowledgeable. I would highly recommend their service. I called on Sunday and was able to get an appointment the next day to get the pressure reducer on the main line to the house fixed due to a leak. This is a small business that cares about their customers. And, unlike larger plumbing companies out there, this company wants your repeat business, and provides fair prices for their services.

Review 22 (2020-01-22 - Rating: 5)
Walt came out immediately on a miserable, rainy night to assist my elderly mother with a sewer back up into her home. He identified and addressed the issue and was kind to her. He worked with her insurance carrier to explain the details of what he found and was instrumental in getting her claim covered (you want a knowledgeable plumber when working with insurance carriers these days and even then, insurance companies hate to cover water/sewerage claims). We have had him come back out to her house proactively, to auger all her lines again so this situation never repeats, replace lines to her dishwasher, re-seat or replace toilets, change out valves under sinks, etc. Based on his work for mom, we called him this week to find a leak in our own home, that three prior plumbers had been unable to locate- he did not disappoint. He found and repaired the leak and cleaned up every area in which he worked- a contractor who cleans up after himself is unheard of anymore. Walt is the best plumber with whom Ive ever had contact- completely professional, deeply experienced, dogged in diagnosing and addressing the issues, and a good human. Good plumbing is costly but without good diagnosis and repair, there will be more bills, headaches and disruption to ones life later. You want the best plumber you can get and Walt is that plumber!!

Review 23 (2014-10-16 - Rating: 5)
Smiley Plumbing has taken care of the plumbing at my house for several years now.For $7.95/month, I belong to their Diamond Club which includes an annual whole-house inspection, 10% off all repairs, and extended warranties.Theyve repaired leaks, replaced under-sink supply lines, installed new heavy-duty clothes washer hoses, replaced anode rods in the water heater, installed a new garbage disposal, replaced the water control valve in a shower, changed several outside hose bibs, and installed a toilet.They are meticulous and take great pride in their work; the quality is exceptional.

Review 24 (2020-09-25 - Rating: 5)
We have used smilley plumbing for a couple years. Walt always explains what the problem is and how to fix it. Service is always same day and we have been very happy with all work completed. Thank you!

Review 25 (2024-07-17 - Rating: 5)
Walt is great to work with. He charges a fair price and does the job the right way. He’s very upfront with pricing so there’s no surprises.

Review 26 (2021-03-05 - Rating: 5)
Walt is very professional, courteous, and fair. He goes above and beyond with his craftsmanship and detailed cleanup when hes finished. I would highly recommend.

Review 27 (2019-11-05 - Rating: 5)
I am extremely pleased with the the work they provided for my residence. My toilets needed some serious attention Very professional and personable with detailed explanation of problem and possible solutions. I have used them in the past and have been very pleased. Highly recommended.

Review 28 (2020-05-24 - Rating: 5)
Fast, friendly and knowledgeable service. Came out on Sunday over Memorial day weekend and found the leak inside my wall. Fixed it quick and gave good advice for prevention and other repair tips.

Review 29 (2020-02-18 - Rating: 5)
Very nice work. Gave us a good price for what Walt had to do. Glad I choose this company

Review 30 (2023-12-28 - Rating: 5)
Walt has done great plumbing work for me recently and I am impressed with his work and how clean he is. He is very nice and honest and prices were reasonable. I would recommend Smiley Plubming to friends and family for sure!

Review 31 (2022-12-10 - Rating: 5)
Walt was punctual, friendly, knowledgeable, and very thorough.Would recommend highly.

Review 32 (2020-09-03 - Rating: 5)
Excellent workmanship, whenever I have Walt in to repair/replace, I know it will be done right!

Review 33 (2020-03-26 - Rating: 5)
Have used them many times and I am never disappointed. If you want it done right call them first!! Highly recommend!

Review 34 (2018-08-09 - Rating: 5)
If you need a plumber and want a honest plumber a guy who takes pride in his work a plumber who is organized and professional call smiley plumbing.

Review 35 (2019-12-16 - Rating: 5)
Friendly, very knowledgeable, and professional! I will be calling him for all future plumbing needs!

Review 36 (2021-03-16 - Rating: 5)
This Man knows his stuff. Friendly, safe ,fantastic service .Super knowledgeable and very dependable.

Review 37 (2021-02-27 - Rating: 5)
Professional, trustworthy, exceptional workmanship and an extraordinary value. I highly recommend.

Review 38 (2019-12-06 - Rating: 5)
Very dependable, quick response, knowledgeable , fair pricing. Have been doing business with Wakt for many years.

Review 39 (2020-05-18 - Rating: 5)
He was knowledgeable and made the repairs needed and at a reasonable price

Review 40 (2020-06-25 - Rating: 5)
Everything was done as expected. Happy with the serivce and will use again.Roger and Claudia Harris

Review 41 (2022-03-10 - Rating: 5)
Walt changed the aerator on my master bathroom sink and did my annual draining of the hot water heater. He is always professional and does a great job. Always cleans up after himself as well. He does it right the first time, I have never had to have him come back. Walt always guarantees his work as well. Its a pleasure to work with him

Review 42 (2020-07-23 - Rating: 5)
He explained everything before and after his work quality work great guy

Review 43 (2022-09-08 - Rating: 5)
They came out right away and price was fair for the great service. Thank you Walt and Maria!

Review 44 (2020-05-01 - Rating: 5)
We strongly recommend Smiley Plumbing. We have been using it for over 20 years. Walt has been a professional and reliable plumber with extensive knowledge of city codes. He is honest, and would not recommend any service you don’t need.

Review 45 (2022-05-24 - Rating: 5)
The service was awesome and would recommend them to anyone.

Review 46 (2020-02-11 - Rating: 5)
Walt really saved my bacon when I came home after 8pm to find my water heater leaking. He came out within an hour, diagnosed the issue, explained the options, and took out the old heater late into the night. He worked around my schedule to install the new heater, and thoroughly explained every step and how to perform regular maintenance going forward. Highly recommend for a thorough, experienced, and friendly experience.

Review 47 (2017-04-27 - Rating: 5)
Showed up right on time, very professional would highly recommend

Review 48 (2021-01-21 - Rating: 5)
I called at 8:30 at at night and rather than try to sell me on a service call, Walt walked me through what I was doing!!! He may end up here tomorrow anyway but I so appreciate his willingness to help!