Goettl Air Conditioning and Plumbing - Phoenix AZ
Located in Phoenix, Arizona
Address: 4611 E Baseline Rd, Phoenix, AZ 85042, United States
Phone: +1 602-517-0039
Rating: 4.7
Services
- Identifies as veteran-owned
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning system supplier
- Air duct cleaning service
- Air filter supplier
- Furnace repair service
- HVAC contractor
- Air conditioning repair service
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-08 - Rating: 5)
I requested a hot water tank flush from Goettl Air Conditioning and Plumbing. They dispatched an impressive young man named William to do the job. He was polite, courteous and shared his vast job knowledge when I posed questions. I could see that he enjoyed his work and took pride in delivering high quality, customer oriented service. William stands out from other plumbing technicians Ive encountered over the years in the ways that matter most to the customer. -
Review 2 (2025-01-06 - Rating: 5)
Incredible service. We’ve all heard those ads, but it’s really true. Levi did a great job.Same day service and was at our house within a couple of hours from when we called. Fast, courteous, friendly professional, we can’t say enough good things and we will always call for any of our service needs . -
Review 3 (2024-12-31 - Rating: 5)
We had a clogged sewer on Sunday. Called GOETTL and that afternoon Bronson Sanchez with Goettl came out to snake the drain and a camera the full length of the sewer feeder line. He diagnosed the problem. Our 44 year old sewer needed a thorough clean out.The next day Bronson and Kristian came to our home to hydro jet our sewer line. Bronson and Kristian explained the whole process in detail as they thoroughly cleaned the line.We want to thank the Goettl team for responding quickly to our needs. Bronson represents the firm well. He’s very personable and knows what he is doing.RB -
Review 4 (2024-08-08 - Rating: 5)
We chose to repipe our 25 yo home after a 3rd leak within a 1.5 year timeframe. David and Hubert were AWESOME! Answered questions. Educated while explaining. Timely. Cleaned up after selves at end of each day. Personable. David made safety a number 1 priority for his team daily. Good guys! We are forever grateful to you for all the hard work it takes to do this type of job! Thank you again! -
Review 5 (2024-08-16 - Rating: 5)
Awesome customer service installers put down blankets to protect my carpet after comparing the work to other ac units in my complex mine looked professional installed vs some okay jobs after they installers left the job there was no sign of them ever being at my house. Good work commutative and extremely clean install. -
Review 6 (2024-12-20 - Rating: 5)
Highly recommend Goettl. They were recommended by a friend of mine and as a last resort and one additional opinion, they came out and found the root cause was different than what others identified which the proposed solution is a fraction of the cost. My technicians name was Matt. He was very helpful, kind and patient. Top of the line customer experience. Review by Ben H -
Review 7 (2024-12-20 - Rating: 4)
Goettl always does a great a job completing our bi-yearly AC/Heating Service.I tend to get different suggestions if things need to be fixed depending on the technician so it makes me question the importance of fixing certain things.Matt was on time and efficient. He was respectful of my home and of me. -
Review 8 (2024-11-15 - Rating: 5)
Victor is a fantastic professional that knew exactly what needed to get done and immediately got to it once I gave him the go-ahead! The work is amazing and much better than what was there with our old water heater. Techs like Victor reinforce the good decision I made In choosing Goettl and in being a loyalty member! -
Review 9 (2024-12-12 - Rating: 5)
Dino came to work on my HVAC system. He spent a lot of time checking the system out and made numerous repairs. He took photographs both before and after to show what the problems were and how they were improved. I was very pleased with his work. He is clearly very knowledgeable. I am extremely satisfied with the work he did. I would highly recommend Goettl and Dino specifically. -
Review 10 (2024-10-05 - Rating: 5)
Jacob and his team was extremely professional. Although pricey, they replaced my old gas water heater efficiently and timely. Thank you Goettl! -
Review 11 (2024-11-24 - Rating: 5)
Aaron is a really great representative of Goettl. Arrived promptly, explained what he would be doing, did his work quietly, then explained to me what he did and reviewed some suggestions for improved service from my heat pump. A courteous gentleman with whose work I am completely satisfied. A follow-up from Goettl within hours detailing suggested work. All in all, a very satisfactory service call. -
Review 12 (2025-01-01 - Rating: 5)
Our water heater died out on Saturday night of a holiday week. Taylor from Geottl was here Monday morning and the unit was fully replaced and functional Tuesday. Super helpful, super efficient, and explained everything very effectively. Definitely recommend and ask for Taylor if he covers your zip code -
Review 13 (2024-12-08 - Rating: 5)
Goettl was able to come out the same day that my water heater busted. Very thankful. Im also so fortunate that I my tech was Napoleon H. He was very knowledgeable, yet he did not talk down to me just because I was a woman; I appreciated that courtesy. I am very pleased with the work that he did at my house and would recommend!!! -
Review 14 (2024-12-06 - Rating: 5)
Jesus N. Lozano did a great job! He arrived on time and serviced my AC unit. He explained everything clearly. He was professional and polite. I felt confident in his skills and would highly recommend him for air conditioning services.He also wore booties when entering my house, which I appreciate since I dont like people wearing shoes inside. -
Review 15 (2025-01-03 - Rating: 5)
I appreciated the expertise, knowledge, and customer service support of Jaime Rosales. Outstanding technician. Very thorough at explaining what he did for repairs to my HVAC system and further suggestions on how to improve performance for a 30 year old system. -
Review 16 (2024-12-21 - Rating: 5)
I cannot tell you how far above and beyond everyone went. From the first initial call to the very last man walked off the property, they were amazing. I truly cant tell you enough. In the end I ended up with a new system, knew completely new duct work and an overall non-stressful process. Wow, lets be honest getting all this work done was a bit stressful but everybody couldnt have been more kind and helpful. I appreciate everyone involved that came onto my property that day! All my best to you and yours!! -
Review 17 (2024-10-13 - Rating: 5)
We had our homes AC serviced by Goettl; not only was the scheduling easy but Goettl sends out reminders the day prior. The day of the service Goettl send us a text with the pictureUpon arrival Miguel took the time to explain what he would be doing, how he will be doing it and ensured that we had all our questions answered. Once we were all informed on his scope of work he presented us a stuffed Goettl dog and a flashlight and explained the significance of these two items.Miguel was extremely thorough in his inspections and even climbed into our attic space of our 2 story house in this Arizona heat. Once he completed all inspections, he went to work servicing the AC. Miguel took his time and did not rush through any of his checks.Once complete Miguel walked us through step by step of the process; he even took pictures to show us what tests he did, test results, and of the services he completed.The technician Miguel is a very professional, courteous, and thorough at his job. Goettl is very lucky to have him as an employee. If you need your AC worked on, ensure you ask for Miguel! If you need AC or Plumbing do be done at your home, call Goettl, you wont be disappointed. -
Review 18 (2024-09-12 - Rating: 5)
Judd was able to install my new toilet without issue. It looks and functions perfectly. He was very professional and timely. I wish I could use greater detail but the entire process was simply perfect.The plumber that took a look at my problem the day prior was also fantastic. Larry diagnosed the issue and made the correct recommendations, explained the issue, and taught me a lot. I highly recommend Goettl, Larry, and Judd. -
Review 19 (2025-01-03 - Rating: 5)
We just had a Service Technician provide us with a Heating tune up. Excellent work and attitude. Could not ask for a better person to come and perform this task. Would recommend him anytime. -
Review 20 (2024-12-28 - Rating: 5)
Goettl provides excellent service and their staff exemplifies Goettl mission statement. Jacob went above expectations. He is a hard and conscientious worker. Polite and considerate. Left area cleaner than he found it. A+++ -
Review 21 (2024-12-29 - Rating: 5)
Very pleased with Napoleon and the work he did at our home. Very professional and took the time to explain each step. Would highly recommend him and Goettl. -
Review 22 (2024-11-25 - Rating: 5)
Judd was great to work with! He had to work hard to get those cartridges out but he was on top of it. He took care of switching them out and gave me insight to my water softening system and the age of my unit.He was great! -
Review 23 (2025-01-01 - Rating: 5)
I have had a lot of techs come out over the years, and Deano was easily the most patient, thorough, and customer focused of anyone. He is a great asset to Goettl! -
Review 24 (2024-08-27 - Rating: 5)
I had a fantastic experience with Goettl! They were quick to respond, and Adam was on time, professional, and very knowledgeable. He assessed the issue immediately and explained everything in detail, ensuring I understood the problem and the necessary repairs. Not only did he fix the issue efficiently, he went the extra mile to check for other potential problems. The service was excellent, and the price was fair with no hidden fees. I highly recommend Goettl and Adam for anyone needing plumbing repairs! -
Review 25 (2024-12-25 - Rating: 5)
As far as handling the repairs of units just barely a year old and costly $35,000 plus. They took forever in the first repair which was an AC problem and 2nd repair was for compressor out 2 weeks ago. Just fixed today 12/24 but had to call on Saturday to find out what the holdup was. All of this was covered by the warranty. Repair person was Christian and he did a great job. -
Review 26 (2024-04-29 - Rating: 4)
Our 7 year old outdoor air conditioning unit began making horrible screeching sounds so we went online to schedule a service call with Goettl. After 20 minutes of the website cycling and not loading we finally just called.We scheduled an appointment and the technician Chris Ross showed up promptly and was an absolute pleasure to deal with (according to my wife). He was thorough, informative and presented her with various options for repair or replacement. We chose replacement which in the end was cheaper and the base model far exceeded our expectations.We are extremely pleased with Goettl and their technician Chris.Note: the only reason that this is not a 5 star review is because of the difficulty that we experienced when on their website. -
Review 27 (2024-12-30 - Rating: 4)
We had a shower faucet cartridge breakoff in the back of the pipe and we couldnt get it out so we called Goettl. They came out within an hour as our water was off until this was fixed. When the tech, Adam Retherford, showed up he was very professional and after explaining what was going on and looking for himself, he knew exactly what had to be done and got the job done in a very timely manner. I only give 4 stars because he did leave the debris of burned plastic in the tub. Wife was a little upset about the price but unfortunately it was an emergency so she got over it fast. If anyone is reading this and you have the same issue, ask for Adam Retherford, dude knows his $%/& and is quick and efficient at what he does. Thank you Adam and Goettl for always being there for us. -
Review 28 (2024-11-20 - Rating: 5)
Hugo is amazing! Very personable and communicates effectively! Did quick work on our blower motor and had us up and running in no time! Would definitely recommend him to anyone! -
Review 29 (2025-01-02 - Rating: 5)
The tech- Dusty was on time and results oriented. He was quick to diagnosis the issue and worked until it was resolved. I would recommend Dusty and Goettl to anyone needing service. -
Review 30 (2024-11-06 - Rating: 5)
I was sooooo lucky to have technician JUDD NAVARRO arrive at my house to do my Goettl repairs! I was so impressed with Judd’s knowledge and professionalism as well as his warm, caring nature. He went above and beyond to help me not only with the requested repairs he was sent to do, but to also perform additional checks and research on some other plumbing work done by another company. I have had to deal with several plumbing and air companies lately, and because of Judd I now plan to use ONLY his and Goettl services from now on! Thank you, Judd…I am so appreciative! -
Review 31 (2024-09-12 - Rating: 5)
Ronald was great. He took the time to explain the work he was doing in a way that I could understand. He worked tirelessly until a very late hour to fix our unit. He did everything possible to help us make the right repair decisions that was unique to our needs. He was very kind and a pleasure to work with. -
Review 32 (2024-12-11 - Rating: 5)
Ive worked with Goettl in the past. They are certainly not a cheap company and charge more than most. This review is more for the tech Bronson Sanchez who went above and beyond to make sure the warranty work was done right.I would trust him specifically to come back and do more work on my house.Unfortunately, under warranty simply means the part is paid for and the homeowner still needs to pay a ton of money for the Goettl labor costs. -
Review 33 (2024-11-20 - Rating: 5)
Technician Taylor did an over & above inspection and repair work on our water system. He was very skilled and knowledgeable and we will be requesting him again for some future planned work we all discussed. We were very pleased with Goettl & Taylor. Kudos!! Great job. -
Review 34 (2024-10-23 - Rating: 5)
Goettl technician Matt Tanner arrived early and was very courteous. He clearly explained what he was going to do and then performed the AC tuneup quickly and professionally. He presented me the results of his inspection and gave options for maintenance or replacement of my current unit in a low pressure manner. I really appreciate the service that Matt provided and the manner in which he did it. -
Review 35 (2024-08-06 - Rating: 5)
Jacob from Goettl came out to look at our plumbing, and was a very knowledgeable, both in plumbing and with water softening and purification. He had many helpful insights and suggestions to deal with some minor problems we experience, as well as identified some issues we can face in the future if they arent addressed (corroded faucets, valves, etc). My experiences with Goettl has been positive every time I have used them. With that said, I have passed on using them for anything A/C related simply because they charge more than double the company we use now (which does a great job and also has very knowledgeable technicians). Their plumbing costs are also much higher than other companies I have worked with, however they get the job done when they say they will, and they do a good job overall. I recommend Goettl to anyone with any plumbing concerns or modifications, but just warn that this is definitely a case in you get what you pay for. You can find a good plumber for cheaper, but you will probably go through several companies before you get someone that does as good of a job as Goettl. -
Review 36 (2024-10-12 - Rating: 5)
Aaron is exceptionally knowledgeable about anything and everything regarding HVAC systems. He was very patient in answering all of our questions. Furthermore, he exudes trustworthiness and does not at all pushy, and seem to genuinely care for our wellbeing. The transaction to install the new system was quick, smooth, and painless. Everything from diagnostics, financing, and installation, was done all within the day.Thank you, Aaron. Overall, I am happy with the service we received. I’ve been with Goettl for 10 years now, and will continue to use your services in the years to come. -
Review 37 (2024-10-18 - Rating: 5)
Just had Goettl come out to do a rejuvenation service on my two AC units. Miguel and Jesus did a fantastic job. They took their time and later explained how everything was working and what may need attention in the future. It was great to see people who still really care about what they are doing.Robert L. -
Review 38 (2024-10-10 - Rating: 5)
Mike Lane was the best he explained everything very professional. Very nice man I would give him 20 gold stars. Im glad that I met Mike he deserves an award. I recommend Mike to my friends and family and to anyone that wants the best AC repair man -
Review 39 (2024-10-27 - Rating: 5)
Our hot water tank decided to give up on us unexpectedly on a weekend of all things! We had two companies come out and Goettl surpassed our expectations. Larry B.was our technician and he went above and beyond. He shared his knowledge base, was extremely patient, heard our concerns and gave solutions that fit our budget and time concerns. He returned the next day with another technician (Napolean) to install the unit. His trainee was an equally awesome human and so professional. We will definitely be having our future plumbing needs handled by Goettl and hope we have the pleasure of working with Larry and Napolean again. -
Review 40 (2024-01-12 - Rating: 5)
Love Goettl! I am so glad they sent out Aaron Martinez. He’s been with them for over 20 years and was one of the best home service technicians I’ve had in my house from any company. He was amazing to work with! Super communicative, respectful and polite!I called Goettl out to fix my heater that went out after another HVAC company couldn’t get it to work.Aaron had it up and running quick! He even left a Sadie Stuffed Doggy for my baby!Booking the appointment online was super easy as well! Customer service over the phone was great and kept me in the loop on Aaron’s arrival.Highly recommend! -
Review 41 (2024-12-05 - Rating: 5)
Hunter and his trainee (apologies for forgetting your name), did a great job, explained what they were doing and why, and gave detailed answers to my questions. They gave a great representation of Goettl and the quality work they do. Thanks! -
Review 42 (2024-11-25 - Rating: 5)
Judd was very accommodating to our needs during the plumbing event. He was friendly and answered questions as they arose. He came to our house to complete the temporary hookups so we had hot and cold water overnight and then completed his part of the project the next day. -
Review 43 (2023-07-09 - Rating: 5)
The team that was sent to replace my AC were absolutely amazing! Chris, Chad and Josh I can not thank you enough for all you did! They worked so hard and were extremely professional! They even went through and cleaned up after themselves. I would definitely recommend Goettl to anyone who needs either a service or new AC unit! I also would like to give thanks to Tony for walking me through all me options and helping keeping my mind at ease with such a big purchase!! Thank you again to the wonderful staff at Goettl Air!!! -
Review 44 (2024-09-21 - Rating: 5)
We had Larry come out for a clogged kitchen drain. He was quick to arrive , extremely friendly, and very knowledgeable. Their pricing is more than reasonable. I really can’t say enough good things about Goettl Plumbing. -
Review 45 (2024-10-09 - Rating: 4)
I called on Saturday night around 7:30p due to our AC going out. I was told that someone would come that night. About 45 minutes later, I received a text saying they would not be coming that night, but could between 8-9a the next morning. I received a text just before 8a on Sunday with tracking. It showed that the tech would be there within 20 minutes. About the 20 minute mark, I received a call from the tech saying he was about 20 minutes out. Upon arrival, the tech was professional, kind, and knowledgeable. He assessed the problem and was able to complete the repair with supplies that he had with him. While I was a little disappointed with rescheduling aspect, I appreciate that we were first up the next morning (when other companies pushed me out until Monday). I also appreciate the tech’s professionalism during the repair. -
Review 46 (2024-12-10 - Rating: 5)
Goettl has always been my go to for all my plumbing needs. They’re on time, professional, knowledgeable, don’t up sell you, and it’s always service with a smile.William was awesome and took care of our kitchen backup. Thank you, as always. -
Review 47 (2024-11-10 - Rating: 5)
Goettl air and plumbing has been my preferred service company for over 6 years. They rebuilt my system after another company had installed a system for me 5 years before. My power bills dropped a couple hundred dollars per month this past summer, my house is cooler, and by using ‘Sophie’s monthly protection plan, they come out in the fall and spring to perform routine maintenance on my heater and cooling systems before I need them at no extra charge. I like them. They care about my needs and I need that support without having to rebuild my HVAC every year. Thank you Goettl air! -
Review 48 (2024-08-29 - Rating: 5)
Fantastic experience by technician Dusty pond. Extremely knowledgeable and communicative. His diagnosis started at the source instead of jumping to the “end of the book”. I’ve used many companies for my HVAC needs and by far this is the best and most honest. You’ve earned my loyalty forever. Installing a unit today for my second system based on their competence and honesty. As I’ve been told by many professionals, The installation of a new system is most important. I trust their Quality and attention to detail in this install. True, they are not the cheapest, but as the old attic says “you get what you pay for“. I choose to pay for quality. -
Review 49 (2025-01-06 - Rating: 5)
Hugo was fantastic! He was courteous, efficient, and helpful! He also gave great tips and recommendations. I would highly recommend him! -
Review 50 (2024-07-28 - Rating: 5)
We were having issues with our AC Unit and called Goettl last night and luckily got an appointment for the next day! The tech they sent out, Jaime, was the BEST tech we have ever had! He was so nice and friendly, cared about our home and answered every single question we had. He let us know ALL of our options, instead of like other companies who try to talk you into the expensive option. I HIGHLY recommend Goettl and Jaime!❤️ -
Review 51 (2024-11-10 - Rating: 4)
Wyatt executed his duties in a professional manner and got the job done. The only complaint that I have is that he did not wear covers over his shoes like his colleague Wil had done on a previous visit. As a result he left footprints on our porch and steps. -
Review 52 (2024-10-28 - Rating: 5)
Fellow Chicagoan, Mike Lane was awesome. Friendly, knowledgeable and efficient. My system has never run this good before. They say rejuvenation, and Mike truly made it happen. Thank you! -
Review 53 (2024-09-27 - Rating: 5)
Larry rocks! Great service, great communication, and overall a wonderful Experience! GOETTL has always taken care of our AC & Plumbing and done great work.I will admit, not the cheapest, but always willing to work with you and the service and work are top of the game!Thanks for your excellent work Larry! -
Review 54 (2024-08-21 - Rating: 5)
We bought our house in 2021, knowing our HVAC unit would need to be replaced sooner rather than later. After multiple issues, it was finally time and after research we decided Goettl was the best fit! They sent out Ron to handle the repairs. He was so thorough and gave us our options to repair without trying to sell us on a new unit. We ultimately decided a new unit would be in our best interest and he walked us through the entire process and answered the many questions we had. He was so nice, professional and very knowledgeable! We are very happy with the service we received and very happy that we have a cool house again with no worries! -
Review 55 (2024-09-11 - Rating: 5)
My experience with Goettl was great! I called in the morning and had service within a few hours. Customer service was great-friendly and efficient, talked through the details of the process and potential costs as they worked to resolve the issue. William was the service tech and was also thorough, personable, and professional. My only hang up is the expense of service, but I imagine it’s inline with rates at comparable companies. -
Review 56 (2024-09-25 - Rating: 5)
I would like to thank Mike Lane, for his amazing customer service! For having such a good disposition, when answering my endless questions about a capacitor.Mike was so very thorough and explained each thing that he was taking care of, that I asked him if I could request him for our next service.I wasn’t sure if I was going to renew my membership with GOETTL, but after such a great experience with Mike, I’m definitely renewing.. -
Review 57 (2024-10-22 - Rating: 5)
Mike Lane arrived to install my hivac monitoring system and do a preseason checkup. I was impressed with his professionalism and friendliness. He informed me step by step what he was doing. I was impressed by his taking the time to explain. -
Review 58 (2024-11-10 - Rating: 5)
Repaired my a/c. They gave me a portable while mine was being repaired. Was completed next day.Very friendly, nowledgeable.. then3 months later gave a free service by cleaning my bath tub drain. I am very pleased with the servicesI received. Highly recommended. -
Review 59 (2024-10-18 - Rating: 5)
I booked a service call with this company to take care of an issue with my garbage disposal. Needless to say Victor Aguilar took care of the issue that I wish I had checked just a bit more carefully but instead of making me feel stupid he reassured me that it was a pleasure to make it out to a simple call and made sure to educate me on the issues to look out for next time. I will always recommend this company to anyone who needs their various services because they are nothing but great. -
Review 60 (2024-11-03 - Rating: 5)
Ronald was courteous and thorough when he came for our annual check up. He called when he was on his way to give us a good timeframe of when he would arrive. He also installed sensors and explained how they work. -
Review 61 (2024-11-08 - Rating: 5)
Matt did a fine job explaining everything that needed to be fixed with the AC unit. He was courteous and easy to talk with and explained everything in detail, highly recommended! Luis and Adrian did a great job fixing up everything, thank you Goettl ! -
Review 62 (2024-11-09 - Rating: 4)
The first time I had them come out to unclog a drain the young man that came out was very polite, knowledgeable and through. About a week later a representative from Goettl called asking if I would like a complimentary look at my heating air system. I would have been stupid not to. Two technicians came out one looked over my heating and air system the other went under my house to look at my plumbing which is impossible because the underneath of my mobil home is covered with insulation and black plastic. He somehow found a leak underneath my second bathroom. They sent pictures and there recomendations about things that need to be fixed. So the next time a gentleman came outto check over my AC/Heat units. He did the same thing and I got another write-up and suggestions but this one did not recommend all of the same stuff and he was not as thorough in my opinion. He didnt go under my house to check for leaks or other issues. I have yet for one of them to tell me I need to replace my crossover pipe which is not a pipe it is large round insulated ( slinky) lol that carries my ac-heat from oneside of my house to the other. The cats have torn holes in it and have pulled it off a few different times so I have duct taped it back up. There has been a screw off of the metal panel that covers the wiring and electronics on my outside unit. On the inside unit there was some silver tape that got sucked in when my AC came on at some point and time. I left it like that because I already had scheduled an appointment for one of your technicians to come look over my heat and air again. It was very obvious that the tape needed to be replaced or taped over. Your guy didnt do anything about it. I taped over it right after he left. I guess I should have taken a before and after picture but I didnt. I just hope the next time someone comes out they would put a red screw in my plate outside. Thank you for providing this vital service. Goettl is the only company that I know of that does this and it is so awesome. I have recomended your company to others and will continue to do so. Thank you very much. Tina -
Review 63 (2024-08-11 - Rating: 5)
Thank you a Million times over to Mike for saving me in a crisis~He was so incredibly nice and professional, he diagnosed my AC issue and was able to fix it the same day, within hours of my call.He was very honest and so helpful.I know the pricing was fair as I had this same job done a few years ago by another company , so that was a plus for me. I would highly recommend calling this company , they really provided outstanding customer support ! -
Review 64 (2024-11-03 - Rating: 5)
Bronson Sanchez was right on time for our appointment... actual a few minutes early, but to me that is on time! He was very polite, professional and knowledgeable! Im getting a couple more estimates from a few other companies... but theyre gonna have to step it up to beat my expectations now! -
Review 65 (2024-08-16 - Rating: 5)
I scheduled Goettl for an estimate on a water softener system and Matt and his partner were very professional and helpful during the appt. They took their time to explain the job to my husband and I and I appreciated all the information they gave us. Great service! :) -
Review 66 (2024-10-23 - Rating: 5)
Larry was an excellent technician & was very thorough. He took the time to explain everything he was doing which was helpful to me. Very much appreciated his service & would recommend him to anyone needing his services. Thank you. -
Review 67 (2024-09-29 - Rating: 5)
Ronald was very friendly! He did a great job explaining issues with air conditioning and the options to help resolve issues. He also answered all my questions about ac unit and the potential replacement. Highly satisfied with service, thank you! -
Review 68 (2024-08-16 - Rating: 5)
By far WOWed by the service and professionalism Maria(coordinator) Adrian and Caesar (installers) demonstrated. I was taken care of from the start to finish. I had a compressor that blew out in the middle of the day. Goettl was quick to schedule a repair. My family is cooling. Thank you all! Highly recommend their business. Big shout out again to Maria, Caesar and Adrian! -
Review 69 (2024-10-31 - Rating: 5)
Great customer service every time. We had a main water line break to the house. Our Goettl service rep Victor was amazing. Diagnosed the issue right a way. Communicated clearly, prompt, and patient. -
Review 70 (2024-11-20 - Rating: 5)
Yes Levi was exceptionally outstanding he shared with me vital information about my unit. He was very patient and respectful. I give him five stars for his service. -
Review 71 (2024-07-26 - Rating: 5)
I just had a very positive experience with Goettl, Air Conditioning and Plumbing through their plumber Steven. I noticed the temperature change in my hot water heater on a home I recently purchased and Goettl came out the very next day to fix it. It turned out that the entire water heater. There were leaks that had calcified and connection lines that had to be updated to make them in code with the standards of todays installation. Steven fixed the entire hot water heater explaining to me exactly what he was changing and why things needed to be changed throughout the whole process. He was very easy to communicate with and also showed a really good sense of humor. I will continue to use Goettl as I have had two positive experiences with them. -
Review 72 (2024-11-15 - Rating: 5)
Larry B. And Cesar came out for some plumbing issues. Not only were they respectful and easy to work with but there was no pressure from them. Their knowledge and experience helped me understand the issue and what needed to be done. This will be the last time I will need to search for a plumbing company. Larry and Cesar earned customers for Life -
Review 73 (2024-08-09 - Rating: 5)
Our experience with Goettl was amazing! We came home in the evening to our water heater broke & leaking, gave Goettl a call and they had someone out the next morning. Matt Hill & Kaden took great care of us & made the whole experience smooth and easy. Our water heater was replaced the same day and they were even able to assist with a contact for the remediation of the water damages, who came out same day. Communication & service were great, 10/10 would recommend. -
Review 74 (2024-10-17 - Rating: 5)
Aaron was very informative about my options!! Walked me through the process of changing my unit! Great experience!! My prior Goettl A/C lasted almost 30 years. It was a great product. Going with Goettl again!! -
Review 75 (2025-01-05 - Rating: 5)
Very timely , well trained in the advice that he offered. Very passionate in offering assistance for us , a family on a shoestring budget... Thank you and God bless you!!! -
Review 76 (2024-08-08 - Rating: 5)
Todays service techs explained what was needed in a fashion that was easy to follow and understand. The level of details in photo and video taken allowed them to walk me through the repair work as though I was there with them. Polite, professional, courteous and kind. Goettl employees have always done great job in the details of the work. -
Review 77 (2024-11-21 - Rating: 5)
Quick service, same day as my call.UpdateWhat started out as a simple replacement of the thermostat control line turned into, I am sure, a frustrating adventure for Dusty and Osny, but the persevered and were successful in repairing my Air Conditioner. They were both very friendly and did not give up. -
Review 78 (2024-09-26 - Rating: 4)
Steven was professional and arrived quickly. Only issue was pricing. Fairly simple quick repair ran $750. I personally thought that was pretty steep. Other than that, all good. -
Review 79 (2024-10-02 - Rating: 5)
Victor was great to work with. Our garbage disposal was clogged and clogged good! 😂Victor removed the clog, reminded us what NOT to put down the disposal and made sure we didn’t have any leaks. We have always had a great experience with Goettl and highly recommend them! -
Review 80 (2024-09-11 - Rating: 5)
Tech Adam Retherford just ran through all our options for a home water softener system. He was very thorough in his outline of our options and provided what seems like a honest recommendation for a solution best suited to our house. He answered all our questions or quickly connected with someone to answer our question during our meeting. He was professional and friendly and I hope to work with him moving forward. -
Review 81 (2024-11-13 - Rating: 5)
Adam Retherford did an amazing job today. He was in time, clear and concise on the issue and went above and beyond to solve the problem. I HIGHLY recommend him and the service provided by Goettl. -
Review 82 (2024-10-24 - Rating: 5)
I just had a HVAC Rejuvenation Service done on my AC by Hunter Bieneman from Goettle Air Conditioning. I have to say he was so helpful & informative, I learned so much! I was very impressed and look forward to working with him again! 5 star service for sure! -
Review 83 (2024-11-08 - Rating: 5)
Very nice and courteous. Worked quickly to replace my water heater. Had everything they needed with them, so no delays. Same day service. I called in the morning and they were here in the afternoon. -
Review 84 (2025-01-02 - Rating: 5)
William did an awesome job checking all our plumbing fixtures. Including, draining the water heater was a big plus. -
Review 85 (2024-11-20 - Rating: 5)
First and foremost. You guys have a great associate working for you. Very confident in his work. The job on the water heater was nothing less than top notch. His customer service skills are top level. I appreciate you guys sending him to me. Thank you very much. I will recommend your business to all the friends and family. Thanks again. -
Review 86 (2025-01-02 - Rating: 5)
Appreciated the education and advice on my old RO system and faucet cartridge in the shower. Mr Worz was considerate and thorough. Thank you! -
Review 87 (2024-11-09 - Rating: 5)
Mr. Worz came out to do the annual hot water heater flush and drain check. He did a great job, was actually training another technician which I thought was cool. Mr. Worz went above and beyond helping me with a problem with the kitchen sink faucet and supply line. Did a great job flushing the hot water heater which was in really bad shape. Everythings working great now and really thank Mr. Worz for his work. -
Review 88 (2024-10-24 - Rating: 5)
We lost our dad and live across the country from his AZ home. To work with a company like Goettl that got on the job when we needed it and provided honest and fair pricing, was a blessing. When additional problems popped up as we went through the home they got additional techs right on it. All of the guys, Q, Adam and Arnoldo, were professional and experts in their areas. They all went above and beyond for our family. If you want to work with a team that has integrity, Goettl is the move. -
Review 89 (2024-12-12 - Rating: 5)
I had a large number of air conditioning companies. Some good most are crooks. Goettl has serviced my home for 10 years now. I rate them number 1 in service and customer satisfaction. -
Review 90 (2024-10-29 - Rating: 5)
Jaime was very knowledgeable and helpful. He was able to identify and fix the problem at hand. However, were increasingly unsatisfied with the installation and subsequent performance of our unit which is only 3 years old -
Review 91 (2024-07-24 - Rating: 5)
During this recent heat wave, my Goettl air conditioner suddenly stopped working overnight. I called first thing in the morning and Goettl was able to schedule a technician, Chris Ross, to come and work on it within 24 hours. Chris was customer service oriented, knowledgeable and a true professional.He replaced several broken parts we needed to get the unit back up and running successfully that day. I truly appreciated the quality service that was provided and would recommend using Goettl Air conditioning if you have those needs. Thank you. Anna -
Review 92 (2023-05-01 - Rating: 4)
Q! the man and the family members before him of HVAC technicians does really show the love that this young man has for his career,plus I enjoyed his energy and his professionalism and was very comfortable with our Guy Q! He was Very Knowledgeable and Answered all my questions with The time It took From Start to finished with face 2 face Conversation to the Phone Calls with The Big Wigs at the office with the Cost and Installation it was all a Breeze and No Stress theyre the Best At What They Do. While our Guy Q, Came to the house this morning @ 9:00 and by 1:00 he had done a fine job and was on his way. So now the next members to show up ready to install AC unit those technicians CHAD and CHRISTIAN Absolutely the best and are Complete ROCK 🌟 STARS! So pleasant and VERY HARD WORKERS going that extra mile to complete their dutys in a timely manner just stellar employees Ill highly recommended those two Chad & Christian they cleaned up afterwards and then some and the work that these 2 performed was completed on Saturday very impressive and So now Day 2 Duct work to be completed by 2 different gentlemen than on Saturday, Duct work not completed so work needs to be continued into 3rd day Monday to finish up things that should be completed by Monday with no issues. The duct work the job was just okay not great and there was no clean up performed afterwards by the two technicians. Myself cleaned up the debris left behind all over the floors and on the couches and furniture. Still with Goettl being in good hands was the best opion moving forward So I decided on it and pulled the trigger on the4-🌟-🌟-🌟-🌟- STAR option plan. Being they have a 1🌟star thru 5🌟star option plan for you to pick from and all the work is done in-house NO outside contractorsI want QUAILTY 👌 and you pay for what you get. This summer, 2023, well be so cool and chill with Goettl Air Conditioning and Plumbing. The 2 techs who showed up for install on Saturday CHAD & CHRISTIAN I was very HAPPY to see they kept everything so clean and covering the floor and covering the laundry room washer and dryer plus anything that might be hit or scuffed they made sure to show respect and respect my house, Thank you and Ill update after completion of theFor day three, duct work to be finished, and the old ac, ducts and all other removed parts would be hauled away from the front yard. I will update this review if things dont go as expected for day 3. -
Review 93 (2024-09-14 - Rating: 5)
Larry Booher has been the service technician at my daughter’s home for the past few months. We have had some issues with a new water heater. Larry has been quick and responsive. We have been very happy with his attention and efforts. Goettl is lucky to have him! -
Review 94 (2024-07-28 - Rating: 5)
Mike Lane was incredibly helpful and patient. He was understanding and very professional. We appreciate his hard work. He got our AC fixed quick on the same day that we called for help!! -
Review 95 (2024-08-12 - Rating: 5)
Matt came and was very professional and informative of our AC unit. We had him come as a second opinion due to another company giving us incorrect information. He was very informed and helped us make the appropriate decision which in the end saved us from needing a whole entire unit right now. We willl continue to use Goettl services for the rest of our AC needs and also maintenance! Thank you Matt! -
Review 96 (2024-08-14 - Rating: 5)
Aaron was great, he was able to diagnose and fix the issue with my 4 ton unit in about 30 minutes. Aaron explained everything thoroughly to me and even showed me things wrong with my unit that might cause issues in the future. Dont even try anywhere else go Goettl or go another night without ac. -
Review 97 (2024-07-27 - Rating: 5)
Chris was a great technician. Was knowledgeable and figured out the problem quickly and gave us the solution. He was friendly and respectful of my family as well. Will recommend him and the company when given the opportunity. -
Review 98 (2024-07-25 - Rating: 5)
What a great service Adam provided us. While it was a simple fix to our situation, Adam showed us additional tips to keep our water softener unit running in tip top shape. I appreciate the time he took to make sure everything was working properly and it didn’t feel rushed. -
Review 99 (2024-12-09 - Rating: 5)
We had Adam Retherford come out and quote us on a job he was very professional and gave us great options. I would recommend him to anyone looking to get a quote or job done with this company -
Review 100 (2024-09-26 - Rating: 5)
Austin did a thorough job. However, I am really unhappy with your scheduling. I paid for 2 yearly maintenance checks and got only 1 this year as well as only one last year. Your excuse with personnel shortage did not get my money back for the missed checks. I’m looking forward to a better and prompter service next year. -
Review 101 (2024-06-24 - Rating: 5)
First used GOETTL in 2016. They replaced my a/c unit located on my roof. They were well equipped with the tools and techs needed to do the job fast and efficiently. I’ve used them a few times since then for maintenance. Just used them again today because my unit was making a squeaky noise. Part was replaced in less than an hour and now back in business. Mike was the technician that came out. He was professional, knowledgeable, very informative and polite.Update: 6-24-24Justin and Luis came out to clean my air ducts. I was well overdue! They were both very professional and worked well as a team. They got straight to work as soon as they arrived, they seemed very experienced and hard working. Once they were done they cleaned up their working areas which was awesome. Oh, and they were very understanding too (I slept in and had them waiting for me outside to let them in)! -
Review 102 (2024-07-15 - Rating: 5)
Our technician Matt Tanner was awesome! Our appointment was between 9 AM and 1 PM, and thankfully Matt was timely and there at 9 AM because our air conditioner had stopped working since yesterday. My husband and I couldn’t afford the cost to replace the broken parts, but Matt took the time out to put a repair “band-aid” on our air conditioner, just so we can have air conditioning! i’m not sure why it took us so long to find this place, but now I know I’ll never go anywhere else again! -
Review 103 (2024-08-12 - Rating: 5)
I want to thank Q Perez and Goetl for the excellent service. In every aspect they exceeded my expectations. They went out of the way to schedule on short notice. And arrived on time. And Q was able to diagnose the problem quickly and efficiently. It is clear that he is very technically competent and is very helpful. An A+++++ -
Review 104 (2024-07-21 - Rating: 5)
I have to say without a reason of doubt, my A/C tech Dusty Pond was exemplary. He was extremely friendly, knowledgeable about what was going on with my unit and the issues I was having. He took me step by step on what was going on and what I needed to do to fix it. Dusty displayed excellent customer service, and professionalism. I will definitely continue my services with Goettl because of the experience i encountered with Dusty. -
Review 105 (2024-10-26 - Rating: 5)
Tom was great. Quickly found our issue and showed us what needed to be done. Unfortunately it was an issue with the home builder not installing our system correctly. The house is 3 years old and so we will try to get the builder to fix the issue. -
Review 106 (2024-10-08 - Rating: 5)
Adam provides great service. He explained everything that he repaired and why it occurred. He was on time, very professional and easy to work with. Highly recommend Adam for your service. -
Review 107 (2024-11-25 - Rating: 5)
William did a great job of explaining the work and associated costs. I was very satisfied with the work william performed. I will use Goettl in the future. -
Review 108 (2024-12-18 - Rating: 4)
Thomas was on time, knowledgable, polite, put shoe coverings on when entering our residence. Thomas did a checkup on our hvac system; would have liked our coils cleaned good. Thomas informed me that they did plumbing as well which I did not know. We will need a plumber in the next week or so.Thank you Thomas & GoettlJack -
Review 109 (2024-10-05 - Rating: 5)
My AC died and was calling around other local repair shops. No one would give a repair window, or even promise they would come out that night. Goettl was there in 2.5 hours got the repair done and the AC working. I don’t know if it was “best price” but price doesn’t matter when my kids are hot. -
Review 110 (2024-12-04 - Rating: 5)
Taylor was personable and honest with his assessments of AC and technically proficient with his trade and skillset. Will request to have him come back for continuity. Levi was very helpful and honest with our plumbing needs and repair and assisted with an additional repair add on. Arrived early and very precise. -
Review 111 (2024-07-24 - Rating: 5)
Thank you Goettl for fast amazing AC service. After hearing from another Company they were four weeks out, you sent a technician within hours. Mike was friendly and professional. He explained the issue and answered all my questions. I truly appreciate the service provided and will be recommending you to my friends! -
Review 112 (2024-11-19 - Rating: 5)
Adam came to our house for a plumbing service call today — thankfully the issue wasn’t anything major at all but I must note that he still took the time to walk me through steps & options to remedy the situation. He is such a kind person and a very thorough professional. -
Review 113 (2024-12-07 - Rating: 5)
Josh did a great job! He was thorough and professional throughout and made sure all of my concerns were addressed. -
Review 114 (2024-09-18 - Rating: 5)
Brett was excellent!! VERY personable (My Husky can vouch for him too!) & thorough, & he explained his recommendations in laymans terms. I very highly recommend! Thanks Brett!Had Eric Morrison do my fall rejuvenation today (9/24) & he was extremely thorough. He found a few issues & offered multiple solutions for each. He also was very personable & kept inviting my Husky to follow him around like a helper, which was very cute, & the attention was most appreciated. Thanks Eric! -
Review 115 (2024-09-24 - Rating: 5)
Steven was wonderful to work with. He was very clear in what we needed, and we felt we were in good hands.Thank you for such great service.Jane Roesch -
Review 116 (2024-10-22 - Rating: 5)
Taylor was knowledgeable and personable. Also, explained in a way that most people would understand. He explained the importance of frequent maintenance. Explained why AZ water is so hard on plumbing. -
Review 117 (2024-10-11 - Rating: 5)
Adam was amazing he finished his first job here but then after he left of course something happened again always comes in three they couldn’t get here till the next day but he heard the chatter and low and behold he came knocking on our door and helped us will request him further on loved his demeanor loved him and his kindness. Thank you very much -
Review 118 (2024-07-21 - Rating: 5)
Eric arrived promptly at 7:15 and worked until 9:30. We were very happy to see him because it was so late in the day! He was kind and very professional the entire time. Unfortunately our units are very old, and he was unable to repair. Eric worked very hard, and left us with a portable AC unit. We would definitely recommend Eric for future repair. -
Review 119 (2023-07-16 - Rating: 5)
Great guys to work with! Our AC went out at 2am and gave them a call and had someone at the house in the morning. Decided to replace the unit and they gave a great price on a new unit and install and it was done the next day. Highly recommend these guys especially for our veterans out there they really helped me out with some discounts! NICK, JOHN, ROLAND, DANIEL YOU GUYS ARE AMAZING! -
Review 120 (2024-10-30 - Rating: 5)
Hunter is very knowledgeable and informative. He was honest and gave my AC unit an A+ rating. I also got a Sadie stuffed animal and really cool flashlight. -
Review 121 (2024-09-29 - Rating: 5)
Goettl is your best option if you want the job done right. Eric took care of the issue by diagnosing to pinpoint the problem, and literally finished it within minutes. Thank you for an amazing job, Goettl. Give Eric a raise! -
Review 122 (2024-11-24 - Rating: 5)
He was very nice and professional. He took the time to explain and answer our questions. Bronson will be back in the morning to finish the job. Thank You! -
Review 123 (2024-10-17 - Rating: 5)
Adam Retherford was amazing. He was friendly, professional and efficient. Repairs were done quickly. I will definitely use Goettl for all future jobs. -
Review 124 (2024-09-12 - Rating: 5)
Larry correctly diagnosed the issue and came up with a plan for me to fix it. He was right on time, extremely knowledgeable, helpful and kind. I have had three perfect experiences with Goettl. -
Review 125 (2024-08-02 - Rating: 5)
Brandon was completely professional, and informative. He completely checked my air conditioning, reported past servicing on the unit, and offered all options to make it run efficiently. I’m so happy with the service from Goettl! -
Review 126 (2024-07-25 - Rating: 5)
My service technician, Ronald Dumas, was so polite, professional and knowledgeable. Kept me informed of everything he was doing, the issues he found, and was most instrumental in my reaching the decision to replace my unit. Install was scheduled the next day and I couldnt have asked for a quicker or more smooth process. Thank you, Ronald. You are a great ambassador for your company. -
Review 127 (2024-07-06 - Rating: 5)
Mark was outstanding, very straightforward with information had no problem with me standing there talking with them. I flushed our water heater and well explain some other things with our service was looking for a water softener system, and he was very helpful and no push cell and in fact after he called Into the office, they even knocked off a big percentage due to me being a veteran and included this extended warranty and no extra cost over my AC unit and water heater. Military friendly pleasure to work with. -
Review 128 (2024-12-30 - Rating: 5)
Jesus did a great job servicing my heating system. I would recommend using him (& Goettl) again in the future. -
Review 129 (2024-10-18 - Rating: 5)
Mike Lane was very good at explaining the problem along with pictures. Unfortunately, he did not have the parts and tools to fix it tonight. He said it could be one or two days before it can be repaired. He said he might be able to bring a portable a/c tomorrow. -
Review 130 (2022-09-01 - Rating: 5)
We already had 3 quotes on a much needed full replacement of our two A/C units and exchange units. We decided to call Goettl just because.When Q came out, we felt we were in good hands right away. He was knowledgeable, professional and straightforward. He was also very personable and showed great pride in his company. We felt he was very truthful and that is hard to find if you don’t believe in your product and know you work for a reputable company.Q walked us through what we needed. Tyler was extremely helpful in financing our purchase. Dustin and his crew who came out to install did a great job. They were respectful of my son and I who work at home, and worked so hard… especially in the attic where I know it was over 100+ degrees up there.It’s only Day 1 with our new system, but we are very happy customers so far! -
Review 131 (2024-08-17 - Rating: 5)
My AC went down and it got warm in the house very quickly. Goettle dispatch responded immediately by phone and the technician was here within 2 hours. Eric did a complete run down on my unit, replaced the capacitor and stayed until he was sure it was operational. -
Review 132 (2024-08-16 - Rating: 5)
Thomas was wonderful ! What a great worker. Super Kind ! Super clean ! And a wonderful human being. I would like to have him on every visit to check our heating/AC ! We will use Goettl every time. Thank you so much. 5 stars for Thomas!!! -
Review 133 (2024-10-02 - Rating: 5)
I called Goettl after getting bad information from another big HVAC company in the valley and a service tech named Q came by. I immediately recognized why Goettl is the best in the business; their techs are trustworthy and arent there to upsell. Goettl will be my first call in the future. Thank you Q! -
Review 134 (2024-10-02 - Rating: 5)
I had a very positive experience with Goettl Air today. The service tech Thomas H was friendly, knowledgeable and respectful of my home and my time. Highly recommend! -
Review 135 (2024-07-22 - Rating: 5)
David from Goettl rerouted a gas pipe at our house.David and his crew were awesome, extremely fast and very professional. They cleaned up perfectly!Love the work they did and I highly recommend Goettl! -
Review 136 (2024-09-10 - Rating: 5)
Very informative and professional did a great job. Take me a lot of information and a lot to think about. I will be discussing it later with my husband we would highly recommend Mike great guy this is our second meeting with him we met him two years ago its very reassuring to have someone that stays with a company as long as he has were very pleased and very happy -
Review 137 (2024-09-05 - Rating: 5)
Initial scheduling was a breeze! They anawerd the phones quickly and immediately got Miguel out to do a full inspection. Miguel was awesome ! Was able to explain the HVAC to me as a first time homebuyer in a way that I could understand. Quickly diagnosed the problem and completed the work same day! He helped set up the new AC monitoring system. 10/10 would recommend. -
Review 138 (2024-09-12 - Rating: 5)
Eric was our technician. He came out the same night we called. He was very professional and knowledgeable. Despite the evening heat and darkness, he went up on our roof and diagnosed the problem quickly. -
Review 139 (2024-12-23 - Rating: 5)
Larry is a true professional and a very skilled Plumber. We encountered a problem post installation of a new water heater and Larry came back within 12 hours to rectify the issue. -
Review 140 (2024-12-27 - Rating: 5)
Mark is great representative very polite helpful and very well explained really helped me to understand the water situation. Thank you for your kindness help. -
Review 141 (2023-09-25 - Rating: 5)
Our AC went out at 9 o’clock at night. They were out at 8:30 the next morning working on it to get it fixed. Start capacitor came loose from mount, arched on wire coming off contactor and blew hole in start capacitor, also took out contactor and run capacitor. We were up and running less than two hours. The tech was friendly, professional and did a great job. -
Review 142 (2024-08-10 - Rating: 5)
I was calling around looking for emergency help with a rental (Airbnb) the primary A/C was not working. Goettl answered and had someone at my house on a Friday by 8:00pm to try and help. And help they did! Eric Morrison our technician worked so hard and I heard this from my renter as well. He was keeping me posted via text and phone calls as I am in Wa state. The problem was solved and Eric worked hard. He was kind and respectful as well. The company was very efficient with payment and a full report. Along with photos was emailed to me. And their pricing was very fair. -
Review 143 (2024-12-28 - Rating: 5)
Great service and on time. Very informative and helped with all my questions.Plus he wasn’t afraid of chickens lol so that’s a bonus. I have indoor chickens -
Review 144 (2024-09-09 - Rating: 5)
Steven was a straight up and knew exactly where the system stood. He offered us different options and was not pushy or threatening just to make a sale. Honesty and integrity goes a long way in my world. We will be reaching back out to Steven and Goettl again to finish the job. -
Review 145 (2024-10-27 - Rating: 5)
Steven was both professional and knowledgable. He went out of his way on Sunday to assure my family had a solution. I appreciate you Steven! -
Review 146 (2024-10-11 - Rating: 5)
He was very good but I didnt get no flashlight he was all out. But as for him 10 stars man was a beast at his job very polite very effective very efficient he needs a raise -
Review 147 (2024-10-31 - Rating: 5)
Jacob and Michael were both very courteous and professional. They were both very thorough and efficient. The job was completed as promised and cleaned up very well when finished. Thanks to both of them! -
Review 148 (2024-07-18 - Rating: 5)
Q did an incredible job fixing our AC unit. He is very nice and professional! Huge plus is he is great with dogs in the house. I couldn’t be happier. Thank you! -
Review 149 (2024-12-16 - Rating: 5)
Judd was great and gave me an excellent education with several options for my situation! I have decided to replace my faucet and want to discuss that with him!! -
Review 150 (2024-07-29 - Rating: 5)
Miguel was very very professional. He explained everything in detail, showed us the inner workings of our system, explained why it wasn’t working and showed us everything that was going on. We have a Goettl System that is 26 years old. Tried and true. Unfortunately, we are going to have to replace it this time around, but our service with Gettel has been outstanding so far!! -
Review 151 (2024-09-01 - Rating: 5)
Mike was awesome. Great customer service, figured out what was wrong, fixed the problem, and work on getting a new AC but I will get one in 6 months. I am so happy that I choose Goettl for Plumbing and AC. Skylar thank you also. -
Review 152 (2024-10-04 - Rating: 5)
The serviceman, Francisco Tocci was courteous, professional, and thorough. Francisco arrived earlier than scheduled, which was convenient, he performed our service, answered all our questions, and completed the service call in a timely manner. -
Review 153 (2024-10-06 - Rating: 5)
We have been using Goettl for years. Never. Not Once. Ever!!! Have we had a technician who wasnt communicative, friendly, respectful and tidy.Hunter is new to the AZ crew but he delivered on the Goettl promise 👍 -
Review 154 (2024-08-28 - Rating: 5)
Judd was very kind and helpful. He fixed my garbage disposal within 5 minutes and was sure to explain my options if i needed more repairs in the future. -
Review 155 (2024-12-31 - Rating: 5)
Victor was good on fixing the toilet leaks. I was impressed how to he fixed. He did a good job. -
Review 156 (2024-09-15 - Rating: 5)
Goettl came out within 24 hours, the gentleman fixed the problem and had the A/C working quickly. He was polite , professional and courteous ( although I don’t think I got the friend discount ) I recommend them