Option One Plumbing

Located in Phoenix, Arizona

Address: 3826 E Illini St, Phoenix, AZ 85040, United States

Phone: +1 602-252-4240

Rating: 4.7

Services

Online estimates
On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-14 - Rating: 5)
Fantastic team… Tim is an expert plumber and is kind, patient, and honest. He got our drain replacement scheduled quickly with fair and reasonable pricing. I really appreciated Option One’s educational videos on their website to really learn why the plumbing method Tim chose was our best solution. Jesus and Luis who dug the holes and prepped the replacement were thoughtful, communicative, and kind as well. All around, a well-run company that I’ll be turning to for any plumbing need.

Review 2 (2024-10-15 - Rating: 5)
We just purchased a home and we needed some plumbing work done. Daniel at Option One Plumbing came out to access our plumbing needs. We discovered there was a lot more that needed to be done than we expected. Daniel worked with us for the safest plan that we could afford. We were able to use there interest free payment plan option. Daniel did a great job making sure our needs where met. Option One Plumbing and Daniel will be are go to plumbers for our future projects. Thanks.

Review 3 (2024-10-12 - Rating: 5)
My In-Laws had a leak in their ceiling late Friday night. We called Option One Plumbing and they sent Roman to complete the repairs. He quickly arrived and changed out the broken pipe. He was very friendly, helpful and answered all of our questions. Before he left, he cleaned up his work area and left it cleaner than when he arrived.

Review 4 (2024-10-17 - Rating: 5)
Option One Plumbing helped with an emergency situation. Their response was exceptional. Tim came on a second request and was great. I highly recommend them.

Review 5 (2022-03-05 - Rating: 5)
I am so grateful for option one plumbing! Sammy, Ruben, Fernando, and Tim were who I worked with, and they were all SO fabulous! They did amazing prep work to keep the mess to a minimum, which I super appreciate. All their holes were dug so well, neat and tidy. They clean up after themselves, and where very respectful of our family and life situation. They work quickly and efficiently, and I just can’t praise them enough. Thank you!

Review 6 (2024-05-24 - Rating: 5)
We have always trusted OptionOne, but were beyond impressed with the service we received today. Highly recommend Jesse for his tenacity and willingness to “try one more time” to clear our drain - the third time was the charm! Adam followed up with a tour of our pipes via a camera and fully explained our situation. Thank you again gentlemen - well done!

Review 7 (2024-10-23 - Rating: 5)
Option One is a Customer Based Company, I called Option One Plumbing, they answered, The young lady that took my call, she was very polite, courteous, and listened to my needs, The Service Technician came out to my house and he was also very polite, courteous, and Informative, And fixed my plumbing issues quickly, he pointed out other issues, but wasnt overbearing, and when he left the area he worked in was nice and cleaner then when he came thank you Option One Plumbing for your service I greatly appreciate it

Review 8 (2024-10-22 - Rating: 5)
Daniel & Mitchell were a great help explained everything easily and were fantastic to be around. I will be calling on them from now on. Go ducks

Review 9 (2024-06-22 - Rating: 5)
Jesse is OUTSTANDING. He went waaay above and beyond to fix my shower. Honestly, hes the nicest plumber Ive ever met. I hope youll use this company too. They deserve the business. Thank you again, Jesse and Option One..

Review 10 (2022-11-09 - Rating: 5)
They really are Option 1! I used the Option One of the Carolinas, in Concord, NC. Contact them for advice, replacement, repairs or new installation. From Celebrity customers to people like little ol me, everyone is treated like Gold. Seriously, I felt highly valued! Anyway, Tim came out with a colleague and they both evaluated each of my concerns, responding with both short-and-long term solutions at different price points. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Tim met every challenge with his expertise and became my point-person. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!!

Review 11 (2024-05-21 - Rating: 5)
Eric Garnados was awesome. Timely, communicated well, fixed our problem in friendly and efficient manner.

Review 12 (2024-09-17 - Rating: 5)
Incredible service from the entire team - really organized and efficient. Cole was fantastic, great at his job, and very friendly.

Review 13 (2024-06-18 - Rating: 5)
Erick Vargas went up and beyond the call of duty! He was kind, friendly and an awesome person. He was definitely my angel today! I will certainly refer friends and family to Option One Plumbing•Cooling! Ask for ERICK VARGAS!

Review 14 (2024-05-09 - Rating: 5)
Eric is a star. He & Jesus fixed a total plumbing stopage @ my house from 330pm until 830PM a few hours after service was requested. More to do but most of plumbing works. Both are very pleasant. Best plumbers yet.

Review 15 (2024-02-02 - Rating: 5)
This isnt as much of a review, as it is a Thank You to Andrew and Tim and the team who helped us get our house put back together. Andrew was the lead on our job and showed up extra early every morning, and called us with an update at the end of almost every day. He and his team busted their butts to get our job done WAY faster than we could have ever expected. We had to move out due to the large scale of our re-pipe and new sewer line, and they were there continuously every day getting the job done. Thank you Andrew! You were a blessing during this difficult time of having to move our family out of our house. You made a terrible situation just a little bit better! Onto the review portion....We found one of our bedroom floors soaking wet one morning and called around trying to find someone who does leak detection. Option One showed up the next day (after the first company we had come out couldnt do leak detection, even though whats what we called for) and located a leak in the hot water line under our slab. Once we went over options, we were more than confident in choosing Option One to run new supply lines through our house. They had to move the supply lines from under the slab into the attic to avoid digging up and trenching throughout our whole home, which was recently remodeled with tile no longer in production. Once they opened some walls, they found our sewer line was also cracked. They ran a scope to check how bad it was, and showed us there was cracking throughout. We knew we had to run a new sewer line while we had everything open (we got a second opinion and bid, to be sure, but Option One was slightly less expensive and both came to the same conclusion that a new sewer line was needed). We continued on with Option One after the great experience and relationship we already had, and they finished running all new supply lines and a new sewer line all in less than two weeks (including the time the remediation company had to come dry out the bedroom, and do asbestos testing and remediation). This was a massive job and I cant complain about one single thing they did. We ran into some issues along the way (not because of them, but because of how our sewer line was run) and they were able to come up with options, present them to us, and let us decide how to proceed to complete the job in the best way possible. Option One will now be (pun intended) our first option for any plumbing issues, repairs, installs, or any type of plumbing we need in the future! Thank you Andrew, Tim and all of your team!

Review 16 (2024-06-20 - Rating: 5)
Ron showed up ahead of time, was very detailed in his examination of my total water system and replacing the garbage disposal. I would highly recommend Ron and Option One Plumbing.

Review 17 (2024-05-19 - Rating: 5)
Professional and friendly. Derek and the team worked methodically to diagnose and then replace our drain line for the kitchen. Couldnt be happier with quality of the job they did. Thanks!

Review 18 (2023-09-07 - Rating: 5)
I can’t tell you how impressed I am with this company. I was referred to them through my AC company due to a clog with my drain line, that so happens to be connected through my master-bath sink (condo). In turn, my AC would leak as a result. Option One was prompt and even arrived earlier than scheduled, on a cancellation. The technician, Michael, was very informative and changed out a part and fixed the clog!!!! He was a pleasure!!! I was impressed from the moment he walked in up to the minute he left. I will be calling on them for any plumbing issues in the future!!!!!!! Great job, guys!!!!!!!

Review 19 (2024-02-29 - Rating: 5)
Tim was awesome!! This guy was knowledgeable, polite, and had my whole home unclogged in less then 10 minutes!! Will definitely ask for him again…

Review 20 (2023-02-07 - Rating: 5)
I had a clogged toilet and bath tub and Option One was recommended by Pat from Affordable Plumber AZ LLC. I called and was given a 9 to 11 time slot and Sammy arrived at around 9:30. He was so friendly and extremely knowledgeable. He cleared the clog in five minutes and explained what the issue was. I was so worried about the cost to fix my issue since Im on a fixed income but $86 bucks later, all is well! I have future projects on my fixer upper and will definitely used Option One again.

Review 21 (2023-05-05 - Rating: 5)
Very impressive! First, was the same day response. Our technician, Tim, arrived timely, was very personable and professional, and quickly came up with a solution to an issue with the gas hookup for our range. We were only charged for a service call when we had expected the cost might be hundreds to resolve the issue. We’ll definitely call Option One the next time we have a plumbing need!

Review 22 (2022-12-30 - Rating: 5)
Just when I was ready to throw in the towel when it comes to my kitchen sink,Sammy saves the day!He squeezed me into his already busy schedule and arrived at my home the day I was hosting 10+ house guests!He fixed my sink, had affordable pricing, and was incredibly kind!I cannot speaker higher of Sammy! His professionalism sets him apart!If you want good, quality work, choose Option 1!

Review 23 (2023-07-26 - Rating: 5)
Option One Plumbing is my only go to plumbing company!!! Fernando Trejos replaced our new hot water heater the same day I called for help! He showed incredible professionalism, promptness, and determined work ethic to get the job done!!! Thank you so much for all you did to make our lives better!!! You are a true Blessing to the company and customers!!!

Review 24 (2024-05-21 - Rating: 5)
Option One Plumbers Jesse and Luis were fast, respectful of our business practices, and got the job done in no time! Highly recommend!

Review 25 (2022-03-15 - Rating: 5)
Highly recommend! They were referred to me from a friend. They have excellent customer service! Quick response time, follow up and follow thru! Resolved our plumbing issue....backup/clogged pipe between 2 bathrooms. Andrew was excellent, very friendly and highly recommend him! Thank you, thank you Option One and Andrew! You saved us tons of money and headaches!

Review 26 (2022-11-11 - Rating: 5)
We had a great experience with Option One! We’ve had Fernando, Tim and Sammy out on jobs. This is actually the second time they came out to help us. They are so helpful and knowledgeable!! We have had drains replaced and a mainline drained when another plumbing company caused issues.

Review 27 (2024-06-14 - Rating: 5)
Adam changed my life and saved me so much money with his knowledge and support. I would highly recommend Option One!

Review 28 (2022-12-15 - Rating: 5)
Sam was on time and very professional. He was knowledgeable of the problem and was able to explain the issue to me in way that I could easily understand. He finished the repairs in a timely fashion and was also friendly to my cat that pestered him during the repair processI will definitely call on them again.

Review 29 (2024-01-03 - Rating: 5)
Karson and Scotty were so awesome. Super friendly, professional and hard workers. So thankful for them and will continue to use Option One Plumbing for any future issues!

Review 30 (2022-11-15 - Rating: 5)
Man I’d give 6 stars if I could. Where to begin! At first their quote was a little steep understandably as my leak fix was tricky. I was between them and someone else but their office staff called me worked out a deal I couldn’t refuse. Fernando took his time and was as professional and accurate as they come. He even let me watch the process and answered any questions I had. They are lucky to have Fernando, I’ll definitely be coming back because of him when I have another plumbing problem!

Review 31 (2022-11-11 - Rating: 5)
Fernando and Tom came to fix an issue that came up in the our Master Bathroom over the weekend. They were timely, responsive, and worked very quickly. I am very grateful and would recommend Option One Plumbing to anyone who had an issue!

Review 32 (2023-01-20 - Rating: 5)
What a great experience I had! Fernando was an absolute delight and such a gentleman. He gave us a full run of what our issue is and what our next steps are. Fingers crossed I get him when I need help in the future!

Review 33 (2019-05-05 - Rating: 5)
Option one plumbing was the best choice I could have made. Sammy was on time very knowledgeable with a fantastic personally. Very professional and did a great job. Sammy gave us some options for future work to completely repair our main clean out line. At this time Sammy cleaned the line best he could and it is working great even thou it needs a repair. Thanks option one and Sammy. You guys have a great employee with Sammy would certainly like to have him back out next time we call.

Review 34 (2022-12-23 - Rating: 5)
My name is Mark Z I had a plugged up toilet. The owner of the facility called option. One plumbing had a really terrible experience with the last guy. I told the man I hope I don’t have a bad experience with you. He was very polite. His name is Sammy. He did a fantastic job not only did he go way above the call of duty it was fixed, and I give him a thumbs up.

Review 35 (2023-03-31 - Rating: 5)
We had an issue with tenants that were complaining that water was backing up into the shower consistently, we called Option 1 and they were there that day, had all of the tech to diagnose the issue and had the problem fixed that same day. They were professional, fast and reasonable with the price. They’re plugged in the phone as the only plumber I’d call!

Review 36 (2022-05-16 - Rating: 5)
We had a major back-up, and had to have lines replaced to the kitchen sink and 2 bathrooms. Adam and Ruben were excellent! They answered my multiple questions, cleaned up as they went, and went the extra mile to not have to go through a second bathroom floor. Adam is moving, got a new job out of state, so I am sure the company will miss him. He and Ruben were very friendly, helpful, and knowledgeable.

Review 37 (2019-05-01 - Rating: 5)
Very satisfied with Option One. Jackie is tremendous on the phone. She certainly understands had to coordinate the calls and the job and has a great attitude. Best person Ive spoken to in a long time representing a company. Sammy did a great job repairing the problem and was very professional.

Review 38 (2022-12-02 - Rating: 5)
I LOVE OptionOne. Super easy to book appt. Notify you when they are on the way. Provide clear explanation of what they are going to do. Fair prices. Great work. Clean. Professional. Friendly. Treated me like a friend and not a pocketbook. Thank you to Terry who came out today.

Review 39 (2023-05-05 - Rating: 5)
Highly recommend! Very professional and I really love that they send you a picture of the person coming to your house so you feel even safer knowing who to expect. 5 stars, please continue the wonderful service, you guys rock! 😀

Review 40 (2022-09-15 - Rating: 5)
Tim was my plumber I had clogged sink drain he was able to get it going very quickly, he was very friendly a genuinely nice guy! Very honest..My dog Luke loved him he worked right beside him the whole time Tim was so friendly with him too...he turned a stressful day into a great day!! Thank you so much..I Highly recommend Option One Plumbing for sure ...

Review 41 (2023-05-24 - Rating: 5)
A gas leak in the water heater was detected by Southwest Gas. They determined it was from the control box. The gas was turned off on the tank. Next morning T.J. From Option One was out early to switch out the box. He works efficiently. Also, as an added perk, he was very friendly and explained to me all what he was doing and why. It is a company I would recommend. Thanks.

Review 42 (2022-07-20 - Rating: 5)
Tim, was on time, very professional, courteous & understanding of our issues. He got straight to the point, no pressure to up sale. Just honest answer to resolve the problem. When your in need of a plumber, look no further, this is the company to call. Excellent customer service form the time appointment scheduled to when Tim arrived,

Review 43 (2024-03-14 - Rating: 5)
I was completely impressed with their professionalism, The customer service was top-notch, and Timothy exceeded my expectations. I highly recommend option one plumbing!

Review 44 (2022-07-07 - Rating: 5)
Daniel showed up to look at leak underneath kitchen sink. It was an easy fix as hose from faucet was the cause. He noted that the on and off valves underneath the sink were corroded and recommended they be replaced. Next, he took a look at my water heater which is located in outside closet and recommended replacing as it was 30 years old and part of it was corroded. Since it was late in the day, he came back the next day with water heater. First, he completed repair to faucet hose and replaced on and off valves underneath kitchen sink. After he removed old water heater, he noted that the valves and pipes behind water heater were leaking so they also needed to be replaced. Total job was completed just underneath 4 hours. All in all, it turned out to be more expensive than anticipated but due to age, corrosive valves, etc. it was certainly time to replace. I took advantage of financing that was available for half the cost of job, which was helpful.Daniel concisely explained everything before beginning the job and afterwards showed me where the on/off switch was located on water heater, demonstrated where pilot light was located and how it worked. He was knowledgeable, respectful and extremely patient with answering my questions. I would highly recommend him and Option One Plumbing.

Review 45 (2023-02-16 - Rating: 5)
My toilet Line was backed up. I was referred to option one plumbing by another plumber. Fernando was over very quickly and he did a great job! Super nice and professional. I would recommend them highly. 😀

Review 46 (2023-02-17 - Rating: 5)
Matt arrived on time and was very diligent in locating the source of the blockage. He was very professional and friendly and explained where the issue was and advised on steps to prevent future issues. Techs like him are why I keep returning to Option One.

Review 47 (2023-01-27 - Rating: 5)
Sammy was so great to work with. Our repair took several trips because of its nature. He made it so easy and the price was very competitive.

Review 48 (2020-01-04 - Rating: 5)
They are amazing!!! My time for them to be here was pushed back but they were very apologetic and super nice about everything. When andrew showed up he was extremely friendly and funny. He gave me my quote and said he could repair that min!! His work was fantastic and I would absolutely recommend them!!! I would give 10 stars if I could... oh the the quote was reasonable!!!

Review 49 (2023-04-03 - Rating: 5)
Matt was great !! Cleaned up after he was done and explained what he was doing along the way very knowledgeable and courteous. Super cool dude will definitely be using option 1 for all out plumbing needs.

Review 50 (2022-11-23 - Rating: 5)
I called option one because I had a clog in my toilet and my hot water heater was not staying on. It took Sammy two seconds to reset my hot water heater. He then did all he could to try and unclog my toilet. Apparently my 4 year grandson had jabbed a round wooden toy into the toilet. Needless to say he had to install a new toilet. Sammy was efficient and professional throughout this service. This was my first time using Option One and I will definitely be using them again if needed.

Review 51 (2022-10-25 - Rating: 5)
We had Scott out today to do a plumbing inspection on our house. He was very thorough, explained everything, super nice and arrived on time. I will definitely call Scott again if we need plumbing repairs!

Review 52 (2022-12-07 - Rating: 5)
Sam came and fixed the issue quickly and I had him replace the disposable. Nice guy and efficient in the way he handles business. Good person to have on staff. Will use again.

Review 53 (2022-11-04 - Rating: 5)
Fernando was on time and very knowledgeable of the situation. He explained the problem and repairs needed to me very clearly. He did the repair quickly and professionally. Great company. I would recommend them to friends and family.Thanks Fernando

Review 54 (2020-05-30 - Rating: 5)
Robert did a great job hooking back up our existing garbage disposal and drain for our kitchen sink. They were very responsive to my questions and on-time for both the estimate and work to be done. They even accommodated a last minute minor change with no increase in price! They were very professional in their work and left my kitchen clean when they were done! I highly recommend them for your plumbing needs!

Review 55 (2023-07-28 - Rating: 5)
After a scheduling mishap, your technician, Tyler, showed up to my home and did an excellent job. He was a personable representative of Option One. I will call again when a plumber is needed.

Review 56 (2021-07-17 - Rating: 5)
We have never used this company before but they were very nice and did a very thorough job. Very professional in there job and very courteous. The plumber was a little late but we scheduled them late in the morning and they were out on the same day. I would use them again anytime. I found there pricing very reasonable. Thank so much Option One for the help.

Review 57 (2023-02-06 - Rating: 5)
Fernando was very helpful and explained all of my options. Performed his work in a timely manner. Was very happy with theservice and would use them again.

Review 58 (2018-08-20 - Rating: 5)
Andrew was awesome! We loved him! He was super fast and friendly and explained everything thoroughly. I wish everyone that we hire was as professional but also as super nice as Andrew. He fixed everything right up for us. A person in a Verrado neighborhood facebook group referred us to Option One.... They came out and looked for free and the repair was very affordable! We called around 8am and had someone here by 10am... The lady who we talked to on the phone and scheduled us was wonderful as well! We will definitely refer our friends and family to you guys.

Review 59 (2023-06-22 - Rating: 5)
Devin was awesome, I was unable to use my sink or washer. Devin responded within a couple hours and was able to quickly make a diagnosis. I had a clogg between the washer and the kitchen sink. Devin used the water jet and freeded the line quickly. He also worked within my budget.

Review 60 (2023-02-10 - Rating: 5)
Professional, prompt. When the job couldnt be completed on the first appointment. They assessed the situation, brought the right tool the very next morning and solved the problem. Sam and Michael were great.

Review 61 (2022-01-13 - Rating: 5)
I tried to complete a shower repair and broke the faucet cartridge inside the pipe. My wife told me I needed a professional. I made 6 calls to plumbing companies, no one could help me today. I have 2 infant grandchildren and my mother-in -law living in the house. The gas and water was off. Option One said they could respondwithin 2 - 4 hours . Two hours later Tim with Option One was at my door. After assessing the problem he gave me 2 quotes. They both depended on how much damage I had caused.Within an hour the repair was made at a very reasonable cost, especially considering my short notification. Both my wife and are are very pleased with the work and the professional tech, Tim.Option One will always be my first call should I have any new plumbing issues.

Review 62 (2020-01-05 - Rating: 5)
I was able to call and get a quick appointment Option One Plumbing, even in a holiday week. They were very courteous and efficient, and were able to unplug our kitchen drain very easily. The value was amazing, as they charged much less than I have seen advertised elsewhere and paid myself. Great service!

Review 63 (2021-07-07 - Rating: 5)
I discovered a leak around noon. By 1:30 the same day, a tech named Sammy was at my house! He was professional, personable and he made the repair in a timely manner. The cost was minimal and I will definitely use Option One again should I need a plumbing service.

Review 64 (2019-03-15 - Rating: 4)
We use Option 1 for all of our plumbing needs and they never disappoint! Many thanks to all of their employees for making the process of hiring a plumber quick and easy. We would like to specifically knowledge Timothy C for his work at our new home yesterday. He was pleasant, professional and skillfully changed our leaking valve in record time. Keep up the great work everyone!

Review 65 (2021-06-16 - Rating: 5)
The service repairmen were on time, courteous and efficient. They explained cost breakdown to us with options before starting the work. Technology challenged so cannot include selfie but we were all smiling. We would definitely recommend Option One to friends and family.

Review 66 (2022-12-01 - Rating: 5)
Excellent and outstanding workmanship. I am highly satisfied with the work both Fernando and Andrew provided. Provided great customer service, worked efficiently, and cleaned up beautifully. Highly recommend!

Review 67 (2022-12-15 - Rating: 5)
Sammy came out and fixed a couple issues we had in our home. He did a FANTASTIC job and was extremely nice and did everything with good timing . I would recommend Sammy from option one plumbing to anyone who needed plumbing work.

Review 68 (2018-01-22 - Rating: 5)
I have been using Option One Plumbing for several years personally and as a real estate agent. They did a full sewer replacement on my personal property as well as numerous miscellaneous plumbing jobs. I have referred Option One to my clients, both buyers and sellers, and received positive feedback from all of them. The two technicians I work with consistently are Andrew and Robert. Andrew is always professional, considerate and listens to your concerns and questions. If he encounters a situation he is not familiar with or wants a confirmation that his approach is correct, he will get on the phone with Robert, his supervisor, or another colleague. This builds confidence in me that the job is being done right the first time. Robert brings a level of knowledge, skill and direction to the jobs. He is great at overcoming challenges and his communication with the client is honest and transparent. In the years I’ve worked with Option One, I have never felt like they dishonestly diagnosed a job for their benefit to make more money. I will continue building and maintaining my relationship with Option One plumbing today and moving forward.

Review 69 (2019-10-08 - Rating: 4)
I would recommend and use their service again. Negative: The tech was running late and I had to call the main line for a status update. Positive: They were very responsive, providing a callback with an updated ETA. When the tech arrived, he was very professional. He quickly diagnosed and resolved the problem.

Review 70 (2018-04-10 - Rating: 5)
Very professional. Unlike past plumbers they are actually courteous of your house and their surrondings. Which is huge with us when having people over. Robert (our tech) was also very professional an knowledgeable. Took time to explain further upkeep an maintenance I should do to keep my new installs running properly for longer. Very professional from start to finish. Would highly recommend!!

Review 71 (2023-03-22 - Rating: 5)
I saw good reviews on the Nextdoor app about this company, and I agree that they have excellent customer service, fast setup appointment, professional service by Derrik and fear price.I totally recommend Option One Plumbing.

Review 72 (2018-11-09 - Rating: 4)
Review would be five star if they werent so pricey.If you are looking for competent service FAST, Option One is for you.They have a very modern and efficient system.Service person contacts you when hes on the way with a text and photo. Then he contacts you with a bid for the work,. Then contacts you with a photo of the completed work. Great for me as this was a rental and I was not on site when he arrived.Jimmy (the plumber who showed up) was very professional in his communications skills and seemingly in his work.Again, while pricey, they are efficient, easy to deal with , warranty their work.

Review 73 (2021-07-28 - Rating: 5)
All bad things happen on Friday night, especially if it involves plumbing. Previously, I called a different company to provide service for my plumbing concerns. That company did not work out, but I was able to contact Option 1 plumbing on Sunday and they sent Andrew to help me on Monday morning. After I explained that I had previously paid for a video of my pipes. We couldnt really determine what was going on in the first video. Andrew offered to have a look as a courtesy.Andrew showed me where the clog occurred and walked me through the video. He also showed me what needed to be done in order to solve the cracked clay pipe that had actually collapsed. Whoever rehabbed my property put in the clean outs incorrectly and they poured concrete on top of the pipe, which ended up collapsing.After diagnosing the problem, Andrew and his team came on Tuesday morning. They dug a trench and replaced the pipe before lunch. During the process, Andrew continued to send me text message updates while I was in the house. I did step outside just to see what was going on, but he continued to text me throughout the job and kept me inform of the progress.Im happy to report that we are flushing and flowing! Thanks Andrew for your courtesy, promptness, and thorough investigation.

Review 74 (2022-04-01 - Rating: 5)
Andrew installed a bidet in my bathroom today, he was quick and polite. I’m overall happy with the experience, including the heads up text I received before my appointment with my technician’s name and photo.

Review 75 (2019-10-15 - Rating: 5)
Devin came out to our house to do what we were prepared to be a costly repair. After a few minutes, he told us that he didnt have the right size part to replace ours, but that the existing part was easily bent back into place. He didnt even charge for the call!! We will never call any other plumbing company. Fantastic people!Updated Review 10/15/2019We had another issue come up with the drains backing up. This time Robert responded to the call. I can now state that its a wonderful COMPANY that employs fantastic PEOPLE to conduct their business!! From Jessica, who answered my calls, to the plumbers they send out to take care of my issues, every contact with this place is just awesome. Id give them 6 stars if I could!

Review 76 (2019-03-28 - Rating: 5)
From the phone call to the end of the fix.....Jackie was excellent to schedule my appt. and very pleasant. Sammy was very polite, professional and knows his business. I had a clogged main line... within minutes toilets were flushing! The cost for the work was very reasonable. Thank you. Murene Kaufman

Review 77 (2022-04-11 - Rating: 5)
Our service from Option One Plumbing was amazing. They quickly detected the problem and went way beyond our expectation to fix the water leakage and replace the parts necessary. I would highly recommend them to everyone.

Review 78 (2023-02-16 - Rating: 5)
I have used option one Plumbing in the past and they were my 1st call to fix main water leak. Worker Fernando provided excellent service and explained steps taken to remedy situation.

Review 79 (2022-11-09 - Rating: 5)
Tim from Option One Plumbing came by to clean a clogged Kitchen drain line. He was on time, diagnosed the problem and quickly cleared the drain line . He was actually recommended by our regular plumber. I highly recommend as well.

Review 80 (2022-12-23 - Rating: 5)
Fernando was very sweet and patient. He was very concerned with taking care of our problem and getting it fixed right. I would enjoy working with Fernando again. Susan Down

Review 81 (2019-01-06 - Rating: 5)
Option One came to our house the same day we called for service. Our kitchen sink was backing up.Robert was our tech. He was professional and friendly. We were given great service and since we’re in an older home, we were advised to follow up with preventative maintenance on a yearly basis. We’ll be calling them again when it’s time for maintenance and referring them to our friends and family

Review 82 (2022-12-15 - Rating: 5)
Robert was amazing. Robert is extremely knowledgeable. I was walked through every step of the process. He did a great job! I would recommend Option One Plumbing to everyone!

Review 83 (2022-06-10 - Rating: 5)
Have used this company for several years now & we have always been very happy with their service. Robert has come many times and he is so friendly and gets the job done fast every time! Definitely call Option One!!

Review 84 (2021-02-19 - Rating: 5)
Option One Plumbing is Excellent. Great Customer Service. Called early afternoon because of a busted pipe and water damage. Derek drove an hour from Surprise to tha East Side! He was Professional and Knowledgeable of the problem at hand and gave us a fair assessment of the situation. Job Well Done.

Review 85 (2018-09-18 - Rating: 5)
Option One once again has done excellent work for us in an older home. Our repairman Robert is a true professional. He took the time and effort to correctly repair a worn cast iron toilet flange and reset the toilet. This on a job that I started but needed greater expertise. Much appreciated!

Review 86 (2023-05-25 - Rating: 5)
Made an appointment to get a camera inspection of kitchen drain line that has been leaking forever but all the companies that came out to give me a quote (3 other cheaper quotes) but the other companies never really had a plan on how they would demo the block wall that the pipe that was super old & leaking was in......Andrew with option1 was able to camera the line, show me pictures of all the cracks (I knew it was like that but couldnt see it) he gave me a details on exactly where & what he would demo & replace along with the parts of the block repair they would do & a way to get the rest of the block repair by others..he also provide 2 options for the repair & was able to get it started that day & job was complete the next day.....as with everything it wasnt cheap but you get what you pay for & Im very happy with the results!!

Review 87 (2018-02-07 - Rating: 5)
I have a very positive review of Option one. Derrick was my technician and he was well qualified and a very nice person. I got a new water heater along with a new faucet and new insides for my toilets. Derrick was polite and cleaned up everything. 5 stars for you. I will recommend Option One Plumbing. Phyllis Schibonski

Review 88 (2019-08-13 - Rating: 5)
Excellent service !! Thank-you, Andrew sent a text advising he was on his way. He diagnosed the problem and provided an estimate. Then he advised he may be able to provide a lower price if he went to another supplier for the part. Brass versus plastic...it was for a landscape fix. I chose the reduced price, he left. Withing an hour he was back with the required part and had it installed within the hour. This was my 2nd time using this company, I was not disappointed the 1st time, and I was throughly delighted with my 2nd encounter.Well done. THANK-YOU Andrew and thank-you Option One Plumbing. I will be sharing your business card. As I am now a raving fan.

Review 89 (2020-12-08 - Rating: 5)
This company is fantastic! We have older apartment units that periodically develop plumbing issues. While my husband often did the repairs in the past , he travels a lot and misses the opportunity 😊 to make the repairs. However, he is very picky about workmanship, reliability and price and he is very happy with the service we have received from Option One Plumbing.

Review 90 (2023-03-07 - Rating: 5)
Michael and Andrew are awesome! I had a shower issue that was out of control and they saved me! I have used OptionOne in the past and they never dissappoint. I highly recommend them!

Review 91 (2018-08-26 - Rating: 5)
I spoke to a couple of companies to obtain quotes for a pipe replacement and this one was the most responsive, best priced, and most importantly willing to fix any issues that came up, even after I already gave them the job and paid my deposit. For example, after completing the job, there was still some standing water in the kitchen sink. They agreed to dispatch a tech to get that fixed even though it was technically a separate issue from the pipe replacement. I also appreciated the fact that they had someone available to speak with me over the phone on my schedule (even late at night). I definitely recommend that you consider this company for your plumbing project!

Review 92 (2019-12-19 - Rating: 5)
I have a house built in 1961, so all of the drains were cast iron. Unfortunately, I had a cast iron drain break and clog. I had several plumbers give me quotes for replacing the old cast iron or spot repairing a peice of the cast iron, but Option One was my top choice. Their quote was the best price for a full replacement and it didnt require trenches through my whole house. On top of the benefits of their trenchless system, they were extremely personable. The owner of the company, Tim gave me the quote and worked on the job. I even met Tims wife, both were very understanding, personable and down to earth people. I couldnt be happier with everything. I will be recommending everyone to use Option One Plumbing. What a great company!

Review 93 (2013-09-20 - Rating: 5)
ABSOLUTELY will recommend this company over and over again! Shilo is simply the nicest service technician I have had the pleasure of dealing with! The work looks amazing, the price is perfect and the service was exceptional! Always on time, always polite never any hidden fees or false expectations! I wish all businesses ran the way Option One Plumbing Service technicians worked!

Review 94 (2020-09-23 - Rating: 5)
Our home has had a mysterious leak for months which was raising our water bill to astronomical prices. We had two other Plummers and leak detectors out here which charged us a ton of money and ultimately didnt solve our problem. I found Option One online after desperate research. Andrew was incredibly helpful and professional. He was able to detect the source of our high water bill and immediately fix it. Option One does charge an additional fee per hour however Andrew made every effort to solve our problem within the first hour so as to not incur us any additional fees and he succeeded. I would highly recommend working with him.

Review 95 (2021-04-07 - Rating: 5)
Devin was one of the best Plummer’s I have ever experienced. He was able to determine the root cause and was able to provide a solution. He was respectful, quick and efficient. I previously have used 2 very high reputable companies, but after Devin fixed this drain, I will continue to use Option One Plumbing.

Review 96 (2016-12-27 - Rating: 5)
Devin Melody provided outstanding service! He has a can do attitude even when the job is challenging. He located our clean-out that 2 previous plumbers did not recognize. And he uncovered the source of the problem creating the blockages weve experienced in recent years. And the best news for future customer is that he is training others at Action One.

Review 97 (2022-10-29 - Rating: 5)
Needed my drain augured and Fernando responded. He was informative, friendly and took care of the issue very efficiently. I would definitely use Option One again.

Review 98 (2018-10-19 - Rating: 4)
We used Option one plumbing for 8 years and very happy with the service. Although prices increased in the past couple of years it is still reasonable compared to the other companies.They usually send the technician the same day but charge a little more if it is a weekend.

Review 99 (2022-12-21 - Rating: 5)
Option One was great. Sammy fixed our disposal well and knocked out the project quickly for us. Would definitely use this company again!

Review 100 (2020-01-17 - Rating: 5)
I was able to get appointment the same day that I called. They let me know when they were on their way. Our service specialist was upfront and honest, very thorough and informative for future needs. I have used many times because of their quality.

Review 101 (2024-03-01 - Rating: 5)
The entire staff including Tim and Andrew were friendly and professional. The repairs were completed to my satisfaction

Review 102 (2023-01-25 - Rating: 5)
Sam arrived with with such a positive personality, seen the problem, knew exactly what needed to be done, and was finished with in 10 minutes, educated me on what was going on and checked the house for other plumbing issues which turned out to be nothing more. Oh and even better the price was right!

Review 103 (2019-07-11 - Rating: 5)
I was happy that they arrived quickly and fixed our backed up plumbing in a jiffy. The plumber was courteous and seemed knowledgeable. The receptionist was very friendly and empathized with my situation.

Review 104 (2018-10-20 - Rating: 5)
Quick, great service! Robert was friendly, professional, and knowledgeable. He even gave us pointers on a few other items. Even Princess the Chihuahua liked him. Great job, thanks!

Review 105 (2012-02-06 - Rating: 5)
Option One Plumbing saved the day. I made the mistake of putting very large amount of cooked rice down disposal on Superbowl Sunday making essentially rice pudy in my main line. Because they were so close to my house I first called ProSkill plumbing however they were unavailable but recommended Option One plumbing. Option One Plumbing was able to work me in the same morning, arrived very close to their time window estimated. To my skeptical surprise the $49.50 price was not a starting point price like most companies it was the actual to the penny price i paid. Their plumber Alvaro was very very professional, polite, knowledgeable and within 15 minutes had the clog cleared. Alvaro stayed to make sure drains from whole house worked. I try to always give kudos along with not so good reviews since it seems to be the best way to figure out who will give me good service. Hope this helps the next person.

Review 106 (2013-02-27 - Rating: 4)
Overall, the end result was very good. However, the process was not what I had expected.I had a leak coming from my upstairs bathtub drain (the only shower in my house) that leaked through the floor/ceiling to the downstairs dining room. I called Option One around 4:30PM and asked for a fix ASAP. I was surprised to get a time frame of between 6:00-8:00PM. When no one had arrived or called by 8:15PM, I called back to see what the ETA was, and I was given a new time frame of 9:30-10:30PM. I politely asked to just reschedule for the next day between 5:00-7:00PM. The next day the Technician, Andrew, called to let me know he had been a little delayed but would be to my house by 8:00PM. When he arrived with his associate, They gave me a quote of $125 to cut open the wall to see where the leak is occurring. They quickly diagnosed the leak and gave me a rundown of how they would need to go about fixing it along with a quote of $115 to make the actual repairs. The only problem was they didnt have the parts to do it that night. We scheduled for the next day at 2:00PM to fix it. I received a call the next day letting me know that they were again running behind but would arrive around 4:00PM. After arriving at the door, Andrew notified me that he forgot one part and had to make another run to the plumbing supply store. About 30 minutes later he was back and had my leak repaired within an hour. I was given my final bill with the costs for the diagnosis, parts, and labor exactly as quoted. I was given an invoice with a breakdown of what was done and how much it cost to fix. And I was pleased to find that there was even a 60 day warranty included.Andrew was very friendly and knowledgeable and, when having the right parts, was able to get the job done quickly. The only problem I had were with the time windows for when to expect someone. With a minor change in philosophy by not over promising, I would have been completely satisfied with my experience. Instead, I am left somewhat satisfied with the experience but pleased with the end result.

Review 107 (2013-06-19 - Rating: 5)
From booking my appointment to the technician getting in his van and leaving, my experience with this company was wonderful! From start to finish they were friendly, knowledgeable, timely, and the price could not be beat! I will surely call for any and all future plumbing needs!!

Review 108 (2019-09-13 - Rating: 5)
The Option One team, including Andrew, Tim, and Ruben, did an outstanding job installing clean outs and repairing a poorly sealed ABS to clay pipe joint. Roots were plentiful and some a quarter inch or more in size filling an extensive length of the pipe. They removed some of them manually and after clean out installation, removed them entirely with the Hydro jet. Clean out location was close to other utilities so machinery couldnt be used. The digging was done by hand tools with countless rocks encountered. I was impressed by their work ethic and how effectively they were able to work as a team. I would recommend this group to anyone without hesitation.

Review 109 (2023-05-14 - Rating: 5)
Sammy is every bit of being a professional plumber. He is very polite, and courteous. I would definitely recommend Option 1 because of Sammy.

Review 110 (2020-10-30 - Rating: 4)
Process went well, only two days, You need to hire a cleaning service after you leave if you dig up a foundation (pipe bursting). Min. 4 hours cleaning. I realize in the agreement you are not responsible for anything.I appreciate you trying to cover items, but leaving ANY mess in an elderly persons home is un acceptable. All of the employees were very respectful and polite

Review 111 (2021-12-23 - Rating: 5)
Oscar and his team were awesome. I would and already have recommended them to several people. But hyperbuilt is out there trying rip us little people off. So I fired them.

Review 112 (2022-12-01 - Rating: 5)
Fernando and Andrew were very polite. The professionalism and understanding was the best that I have received in quite some time.

Review 113 (2021-10-27 - Rating: 5)
Option One and Derrik are the best! They know what theyre doing, are professional, know some tricks that the others dont, and dont give up easily. They also dont push the hard sell for digging up all your sewer lines like many others do. Option One is my go-to for these kind of problems.

Review 114 (2018-08-29 - Rating: 5)
Option One Plumbing performed outstandingly. I had been having an issue with a drain for a few weeks, dragging my feet and insisting to my wife I could fix it. I finally broke down and called Option One expecting to pay an arm and a leg and have a considerable wait period. On the contrary, the Option One scheduler I spoke with was empathetic and provided top notch customer service and told me a technician would be out that day. When the technician, Derrik Shans, arrived, he was charasmatic, knowledgeable, and efficient. He immiediately diagnosed the problem after listening to me about the issue and what I had already tried. He solved the problem within the hour and best of all, the cost was extremely affordable. If you need any kind of service, Option One is the only way to go.

Review 115 (2023-05-27 - Rating: 5)
This is the 4th time Ive used Option One Plumbing. I have an old house they continue to provide the best service. TJ was fantastic, he was very respectful answered all my questions and made sure everything worked.

Review 116 (2018-10-03 - Rating: 5)
I thought Option One did just drain clearings. I have used them for a few commercial properties I manage. I am so glad that I called them to try to fix what I thought was the unfixable. They fixed a roof drain that has been leaking when it rains forever! The roofing company kept trying to fix it, my maintenance man tried. Sammy with Option One took a look, conferred with an associate who came out also and they came up with a plan to repair. Best thing was--they didnt charge an arm and a leg. I will definitely be calling upon them again.

Review 117 (2022-11-14 - Rating: 5)
Never go wrong with Option One. They always been number one plumber in my books. Fernando did excellent job and and willing to listen your questions and concerns.

Review 118 (2018-07-07 - Rating: 5)
I had a real problem on a Saturday it may took care of it in a professional away in charge me a fair price for what they did. My home warranty company sent out an incompetent plumber that couldnt do anything on Friday but tell me what they couldnt do so it was a pleasure finding somebody that could take care of my challenges and charge me a fair price to make it happen.

Review 119 (2023-11-01 - Rating: 5)
My kitchen sink was slow to drain. Option One came out and cleaned the drain. Now it drains fast. I highly recommend.

Review 120 (2018-07-26 - Rating: 4)
Ive always called Option One for all my plumbing needs. Theyre always reasonably priced and honest. The techicians are always professional and polite. To make sure you feel confident about the plumbing professionals you hire. I recommend you use Option One. I also want to thank Andrew for doing a good job and making a great first impression.

Review 121 (2022-11-04 - Rating: 5)
Excellent service bring the gentlemen who came to service our location. Fernando was an amazing worker who was able to provide excellent service and met all needs! Great company overall!

Review 122 (2018-11-10 - Rating: 5)
Andrew arrived on schedule today November 9, 2018 and was very professional and diligent figuring out why my water heater was not working. He isolated the problem from the fuse box. His advice on how to take care of the water heater subsequently was very much appreciated. I was quite satisfied indeed! Phyl - Mesa Az

Review 123 (2013-04-16 - Rating: 5)
I called Option One Plumbing for a drain that I had been having problems with. Dispatch let me know that a technician would call me 30 minutes ahead of time. Technician by the name of Andrew called and said he was on his way to fix the problem. Once arriving to my home Andrew quickly found the problem it was my mainline and told me he would have to go through the vent on top of my house. He got to working on the drain and 30 mins later my drains were working again. Once he handed me the bill I was amazed to see after getting on the roof it was only $49.50! I will surely call this company again for any and all of my plumbing needs from now on.

Review 124 (2023-02-15 - Rating: 5)
Andrew & Michael were easy to work with, offered different options, and shared helpful knowledge. Another happy customer.

Review 125 (2022-12-01 - Rating: 5)
Had a great experience with Option One Plumbing. Andrew and Fernando were fast and efficient. They were respectful of my home.

Review 126 (2022-12-23 - Rating: 5)
Fernando was very efficient and easy to communicate with. He is very knowledgeable and was helpful in giving us ideas to prevent these problems in the future. Donald Down

Review 127 (2022-11-10 - Rating: 5)
Fernando T was fast and efficient . He worked hard and was polite and respectful. Would definitely recommend to anyone for service.

Review 128 (2021-09-06 - Rating: 5)
Very professional experience from the time I placed the call to the time the technician left my home. Was very pleased with how friendly and efficient Robert was. He even took the time to help a neighbor with a quick question.

Review 129 (2021-11-04 - Rating: 5)
Ted came out again yo install yet another faucet in our home..He has basically rebuilt all our plumbing inside and out. Very professional and so great to work with..Need a plumber ask for Ted..So glad option one returned our calls...Thank u Ted..

Review 130 (2023-01-05 - Rating: 5)
Sam was great! He arrived on time and got the job done in a timely manner. I would definitely recommend!

Review 131 (2020-06-23 - Rating: 5)
I believe this is my 7th time using Option One. Usually it is a slow drain or a clog when I call them. I wouldnt keep using them if they didnt do their job. I had a slow bathroom drain today and the last time was a year and a half ago for the same thing. You have to expect that. The last time I called was for a kitchen clog, which was not as long ago, but the kitchen sink is still draining. I am happy with Option One and they are inexpensive compared with other plumbing companies.

Review 132 (2018-05-21 - Rating: 5)
Option One Plumbing was professional, knowledgeable and they went the extra mile . They took off the toilet then had to run the line above. It was a big problem that they had to figure out the cause and the source. Andrew did that expertly.

Review 133 (2020-01-26 - Rating: 5)
Exceeded my expectations. Replaced sewer line and all the drains in my 70 year old house. I have several rental properties and have worked with many plumbing companies, however it is indeed rare to have the company and workmanship go above and beyond my expectation in every way. Option One has made a lifelong customer out of me and I know about plumbing and houses as I am an avid DIY type guy.

Review 134 (2023-07-11 - Rating: 5)
Fernando was very professional and pleasant. He got the job done quickly and for a reasonable cost!

Review 135 (2020-04-24 - Rating: 5)
I been a customer for 10+ years and I always get a quick response and resolution. The plumbers are very professional and knowledgeable. They always finish their jobs as promise and they are available on weekend and after hours.

Review 136 (2022-10-25 - Rating: 5)
Fernando was quick and did quality work with replacing my shower valve. We definitely use them again.

Review 137 (2022-11-08 - Rating: 5)
Robert was very friendly and did a great job getting our drains cleaned. We will definitely be using again for all future plumbing needs

Review 138 (2018-11-09 - Rating: 5)
Samuel was very helpful and professional. I have used this company 3 times and have been very satisfied each time. Wouldnt hesitate to use them again.

Review 139 (2020-02-24 - Rating: 5)
I am a plumber in the trade I own plumber on call but I dont have a router it was stolen years ago. Since that loss Ive been using options one to to clear all my main lines for me. I have some approximately 12 million square feet under roof and theyve helped me out several times, what I appreciate about them is that they !can get to it the same day 9 out of 10 times and their people are quality people they know what they are doing and Im not going to stop using them. They are reasonably priced so I can make still make some $$ for them doing the work!!!Thank you options one for being there!!!Buz KruegerPiumber on Call

Review 140 (2018-10-16 - Rating: 5)
Service person was on time, troubleshoot the problem, repaired the problem. Service man was courteous and well groomed. Also, repair cost was same as estimate. No surprises. We would recommend your company and we would use Option One in the future. Thanks.

Review 141 (2022-11-18 - Rating: 5)
Fernando was super helpful and accommodating. He was able to fix our issue and left a recommendation for future services.

Review 142 (2018-01-02 - Rating: 5)
Have used them several times for my rental property in Tempe. They always show up immediately which is so important to me. This go round the tech even offered to come twice since renter wasnt home.

Review 143 (2018-08-30 - Rating: 5)
Very good experience. Bath sink clogged. Took tech Derick first 10 min to figure out a large black cap (looks like toothpaste but not) was clogging the drain. Charged 83 cash or 86 credit card. Once removed tested and continuous flow of water. Thx !-Isaac

Review 144 (2019-01-26 - Rating: 5)
This company was quick to respond, gave us an estimate and Andrew fixed the problem right away. He called before he was going to be here and was on time! Love that.

Review 145 (2023-06-07 - Rating: 5)
I used them for the camera service I wanted to the condition of my drains, to my surprise my main waterline is broken 😞. They were awesome. Very affordable

Review 146 (2017-12-13 - Rating: 5)
Sammy showed up on time, in fact a little early! We showed him where we knew the problem was and he snaked it like we asked. Very prompt, very knowledgeable and very friendly. . . great job!!

Review 147 (2022-11-10 - Rating: 5)
We were super thankful that Sammy was able to come out the same day and replace our water heater! Great job!

Review 148 (2022-11-22 - Rating: 5)
Sammy was amazing, he fixed our issue so quickly. I will use them for sure going forward if we have any other plumbing issues.

Review 149 (2018-11-26 - Rating: 5)
Arrived on time, Sammy the tech was very friendly tech, took care of my drains and gave me good advice to avoid the same problems in the future.They have always been my go to for plumbing.

Review 150 (2021-09-03 - Rating: 5)
Very happy to have found a courteous, responsive, and knowledgeable plumbing service. We were able to call after hours and get on the schedule the next day! Highly recommend!

Review 151 (2023-01-09 - Rating: 5)
Andrew was super responsive, friendly and resolved our clogged drain within a matter minutes. I would use Option 1 and Andrew again.

Review 152 (2022-11-23 - Rating: 5)
Great service, very professional and detailed, high quality inspection and work. Fernando, Andrew, and Tim were amazing to work with.

Review 153 (2022-05-18 - Rating: 5)
We had an issue with some old valves. We had fast and professional service from Sammy. Had everything dialed like new. Thank you!

Review 154 (2022-11-04 - Rating: 5)
Derrik was great very professional cleaned up after. Called they came out same day quick and easy.

Review 155 (2020-03-05 - Rating: 5)
I had an emergency situation where the water to the house had to be shut off. They responded within the hour and got our problems fixed. Very knowledgeable and courteous. I would highly recommend them.

Review 156 (2018-08-30 - Rating: 5)
Very thankful for the repair that another company left me with a broken pipe that they stated was already broken under my home and no water in master bathroom. Would highly recommend you to anyone. Thank you again Robert!

Review 157 (2022-11-16 - Rating: 5)
Sam was so nice very professional and explained everything where we understood . Will definitely use his service again!

Review 158 (2016-02-13 - Rating: 5)
They came out on Superbowl Sunday and provided excellent service at a friends house who was preparing for guest to arrive. They were very fast and extremely nice. Id highly recommend their services. :)

Review 159 (2019-03-08 - Rating: 5)
Devin & Reuben came quickly for our emergency. Professionally repaired the water pipe leak at a reasonable price. We will call them again!

Review 160 (2020-04-16 - Rating: 5)
Andrew was my plumber today and it’s the first time I have used this company, I will Definitely be using them again Andrew was wonderful with everything that he did he was very positive and did a great job with his work and the price was very feasible I will be using them again!

Review 161 (2019-01-08 - Rating: 5)
The tech, Samuel was great. It was an after hours call and arrived within 1-1/2 hours. Samuel answered all of our questions and explained what caused our clogged line.

Review 162 (2023-02-01 - Rating: 5)
Sam is an awesome technician. Very knowledgeable and helpful. Would definitely use again because of his service.

Review 163 (2022-11-30 - Rating: 5)
Fernando and Andrew were very professional. Did amazing work, would definitely recommend using this company.

Review 164 (2023-10-03 - Rating: 5)
TJ was Excellant.I am 5 Star HAPPY with his work.Ill Definitely Reccomend

Review 165 (2022-12-01 - Rating: 5)
My service tech Sam, was super knowledgeable and helpful throughout the entire process. Very timely, and the nicest person you can meet.

Review 166 (2018-10-13 - Rating: 4)
I have a solar assisted water heater, apparently very rare even in Arizona. Most plumbers will not touch them. Option One took care of it even getting me the tank on warranty. Only challenge was they had to come back a couple times to fix heater element wiring and then replace a tank thermal sensor. They did these at no charge and with no complaints.

Review 167 (2021-03-02 - Rating: 5)
Great customer service and value. Spent the extra time to pinpoint the issue and did not push an up sell. Hunter was honest and professional will recommend them to anyone.

Review 168 (2022-12-14 - Rating: 5)
Sammy did amazing! Professional service. Quick and easy installation. Definitely recommend.

Review 169 (2022-04-18 - Rating: 5)
Had a stopped up toilet with all my family coming to town for Easter. Turned out the ejector pump had failed and they dug it up and replaced it in a day. Their foreman Andrew is to be commended

Review 170 (2022-11-25 - Rating: 5)
Hi, this is from Gary Bowers. Andrew did a great job, very professional, explained all details and I will request him again. AMAZING Thank you.

Review 171 (2018-09-21 - Rating: 5)
Have only had initial visit for estimate, but good so far. Robert was professional and knowledgeable. Well see how it goes.

Review 172 (2018-10-19 - Rating: 5)
Opiian One is not only a great plumbing company They also do great work with A/C Matter of fact Derick is a graet HVAC Tech, He found a problem with a brand new a/c unit and seen for him self the resident was the one who tampered with it. if you need a great A/C guy he is your guy . Please try Optian One they are the best! !!!!!

Review 173 (2023-02-03 - Rating: 5)
Sam was Very professional and helpful. Good at explaining work being done and letting me know what he was doing.

Review 174 (2019-09-10 - Rating: 4)
Option One came in with an hour and fixed our sewer issue quickly. Friendly and timely service at a fair price. What else can you ask for?

Review 175 (2018-10-15 - Rating: 5)
I’ve used them previously for work and have used them 3 times now for my personal home. They’ve always come same day and came back to check on their work, even in 4th of July!

Review 176 (2018-06-15 - Rating: 5)
Robert was thorough and did a great job on the sewer scope inspection--he seemed very knowledgeable. I would definitely recommend Option One Plumbing.

Review 177 (2022-11-08 - Rating: 5)
Tim came out and took care of us,, he was really fast and did his job really well,, he was very friendly

Review 178 (2022-11-22 - Rating: 5)
Great service and value for money. Fernando came in and went above and beyond. Didnt leave till he made sure everything was workingprobably.

Review 179 (2023-09-08 - Rating: 5)
Michael was absolutely lovely and so very helpful. My problem was resolved extremely quickly. Thank you!

Review 180 (2018-09-25 - Rating: 5)
I use this company cause they dont break my bank account and the work never fails me. Theyre techs, especially Matt is an awesome tech

Review 181 (2023-02-16 - Rating: 5)
Sam was very helpful with our plumbing issue, we received great customer service! Thanks Sam for saving the day!

Review 182 (2023-01-31 - Rating: 5)
Tim and Michael were on-time, friendly and helpful! Got the job done with a minimum of disruption and really helped us out!