Penguin Air, Plumbing & Electrical

Located in Phoenix, Arizona

Address: 3710 E University Dr # 1, Phoenix, AZ 85034, United States

Phone: +1 602-429-3821

Rating: 4.7

Services

Identifies as veteran-owned
Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-26 - Rating: 5)
Big Shout Out to our Plumber Todd. Did an amazing job walking us through the whole process of our home repair. Home repairs are already a big stressor for us homeowners, Todd made it easy for us. If you are not a Penguin member what are you waiting for? Fast responses, affordable prices, and have always been professional. A big thank you to Todd and the Penguin Team.

Review 2 (2025-01-08 - Rating: 5)
My electrician John was amazing!!!! Showed up in fifteen minutes and was fast and super friendly. The cost was reasonable and he provided me with many options to fix our problem. Fixed our electrical issue the same day. I would highly recommend Penguin Air Plumbing Heating and Electrical.

Review 3 (2024-12-13 - Rating: 5)
Sky came out to our house and helped us out. He was kind and courteous, yet straightforward with everything. He gave us a good deal and we got the new unit installed next day. Sky also helped us feel comfortable with the whole process of replacing an A/C unit (which was scary for me). The installers, Sebastian and Alamo were great too! Super respectful of our home and answered all the many questions I had!

Review 4 (2024-12-24 - Rating: 5)
Amazing customer service. From the dispatch lady on the phone to the service guy Jason Whipple, this was the best experience you could have after having a plumbing emergency at 7pm 2 days before Christmas. The lady who answered the phone was so incredibly sweet and helpful and they came out so fast. They were here within the hour. Professional, fast and so lovely. Would 100% recommend using them.

Review 5 (2024-08-28 - Rating: 5)
José was very efficient, kind, and professional. He did a great job at fixing all concerns we had, while calmly dealing with any issues that arose while on the job. Very grateful for his honesty, kindness, and excellent customer service. Would definitely recommend José for any plumbing concern you have!

Review 6 (2024-12-26 - Rating: 5)
Jason was amazing! Our kitchen sink plumbing looks great! Jason even loves dogs, which is amazing because most people are not keen on dogs being attention hounds. He was prompt and cleaned up like he wasn’t here! Thank you for coming last minute!!

Review 7 (2024-11-08 - Rating: 5)
Our plumber was Jose G. He had to make two trips to fix our hot water heater. He was friendly, professional and true to his word. He was called out for our job when he was just finishing his shift and was kind enough and agreed to come take care of our job in the early evening. He had to return the following day with parts that werent available the previous evening. He was due out the following morning and as promised called before he was on his way. We had to reschedule till later in the day and he was very flexible and came right when he said he would. He did a beautiful job and we are very happy with the work he did.

Review 8 (2024-11-27 - Rating: 5)
Penguin was responsive in a timely manner on a weekend. I had Jason Whipple and he made sure over the next 2-3 days that we got exceptional service and a new water heater in time for the holidays. He was a fantastic technician. All around positive experience.

Review 9 (2024-10-17 - Rating: 5)
David Ruiz came to my house at night for emergency electrical repair. He was friendly, very professional, and knowledgeable. He fixed everything very quickly and saved my food from spoiling as the refrigerator was affected by the broken breaker. So very pleased and happy for the repair. He did a great job. I highly recommend him with Penguin Air, Plumbing, and Electrical. Thank you so much!

Review 10 (2024-08-15 - Rating: 5)
We had another fantastic experience with Penguin Air Conditioning and couldnt be more pleased with their service. From the moment we contacted them, everything was handled with the utmost professionalism and care. Our sales representative, Blake, was exceptionally friendly and helpful. He took the time to assess our needs thoroughly on 8/9/2024 and provided us with a clear and comprehensive plan. The following morning, the technicians Sebastian, Julian, and David arrived promptly and executed their work with remarkable efficiency and skill. They were respectful of our home, ensuring everything was in perfect order before they left.As repeat customers, weve always been impressed by Penguin Air Conditioning, and this latest experience only reinforced why well remain loyal for life. Their commitment to excellent service, combined with their respectful and professional approach, truly sets them apart. If youre looking for top-notch air conditioning services, look no further than Penguin Air Conditioning!

Review 11 (2024-11-12 - Rating: 5)
I recently had an issue with the water shut-off valve under my bathroom sink and called Penguin Air for help. They were at my home within two hours of my call, which was impressive! The plumber, Jose, was professional, knowledgeable, and took care of the issue quickly. Their pricing was also very competitive compared to others I’ve used in the past. I’m thrilled with their service and highly recommend them for anyone in need of a reliable plumber!

Review 12 (2024-07-07 - Rating: 5)
Outstanding service, professional plumbing technician, and a commendable work ethic! Last night, my kitchen pipe burst, and I randomly called a plumbing company named Penguin Air on Google. I had no idea their service would be so perfect and comprehensive. From the time I called to the technicians arrival, it took less than an hour, and it was even on the 4th of July holiday.My technician, Todd, has been serving the community for over 40 years. He came out last night to temporarily fix the pipe so I could use it, and then he returned at 8 AM this morning to completely replace my kitchen plumbing. Now I have brand new pipes. He came out twice, essentially for two projects, but only charged me for the pipe replacement project, with the cost based on the clear pricing listed on their website.Excellent company, great technician. Highly recommended. The technician’s name is Todd, and he’s super reliable.

Review 13 (2024-10-02 - Rating: 5)
We had a fantastic experience with David, Rex, and Derrick, who completed electrical work for me the same day we received the quote. David was detailed and provided an in depth description of what needed to be done. They were all incredibly kind, professional, and efficient, making the process smooth from start to finish. Rex and Derrick’s attention to detail and ability to complete the job so quickly was impressive. I highly recommend this team for any electrical work! We have now used Penguin for HVAC, plumbing and electrical work and would tell any of friends or family to use their services.

Review 14 (2024-10-14 - Rating: 5)
Our technician Darius was awesome, very professional and he was very knowledgeable. We love the fact how prompt he was and also with explaining everything everything and how quickly he was able to resolve our issue. We have used penguin prior for other issues and because they have awesome people working for the company with moral and values We have chosen to use Penguin again.. Darius deserves a raise.Also, I love the promptness of how fast we got to response and issue resolved.

Review 15 (2024-10-09 - Rating: 5)
I would like to thank Jason Whipple for his customer service be quality of work . I had questions about my tankless water heater. Jason answered everyone of them. His knowledge and his hard work is appreciated. Thank you Jason.

Review 16 (2024-12-17 - Rating: 5)
We’re very pleased with the work done to repair the main water line. Jose was particularly helpful in explaining our options and the details of how the work would be done. The job was completed promptly with minimal time that the water to the house was shut off. We appreciated their efforts to make sure the job was done in just one day.

Review 17 (2024-10-14 - Rating: 5)
Nothing like arriving home from a vacation to your house at 84 degrees and AC not properly working. Super thankful for our technician’s knowledge and timely response! Sky got us back up and running quickly, and helped us address issues that were surly to be contributing factors to our problem, and would ultimately affect the life of our system. Sky had great customer service, and made sure we were set up for future check-ins as well! Thank you, Sky! 🙌🏻

Review 18 (2024-07-08 - Rating: 5)
Henry was very thorough went through the addict and found my dry pan was bent, which was causing all the water leakage back into the house. He advised me what I needed to fix the problem and was very helpful.

Review 19 (2024-10-16 - Rating: 5)
Hunter was AMAZING! Took the time to answer all of my questions in depth. Hunter was a wealth of knowledge, explained and showed me specs of the system and exactly where my system was performing. He never rushed me while I asked about the system and what to expect from todays visit and in the future.Shout out to Hunter and Penguin- absolutely incredible service and support! Im a customer for life now!!

Review 20 (2023-06-18 - Rating: 5)
My service technician was Alex and I just came here to say thank you for such fantastic service! I dont typically write reviews but this one is warranted simply due to Alexs above and beyond service. Not only did he immediately find the problem, thoroughly explain and put genuine and sincere work into fixing it - but he also set me up with another technician after I explained how another company was trying to overcharge for another service I needed done. Both of them were completed in one day. I am happy and my family is safe again thanks to Alex and his hard work. Thank you, Alex. We are beyond grateful!

Review 21 (2023-08-16 - Rating: 5)
Penguin Air saved my family from 21 days without Air Conditioning. During the hottest summer in Phoenix recorded history!We had a Home Warranty Company that strung us along for 21 days and we opted for a “cash out”. Penguin Air came to the rescue. They got us a beautiful Goodman AC unit and installed it in 18 hours! The Home Warranty people said it might take a month to get the equipment. Penguin Air also diagnosed that our original vent from when the house was built was an insufficient size. They installed a new vent, and we cannot hear the AC coming on or going off anymore. It is incredible…so quiet.I cannot say enough good things about Kathryn W., Jeff, Chantry Robinson and Ryan at Penguin Air.

Review 22 (2024-10-02 - Rating: 5)
Got a quote from the tech Nathan White and he was unbelievably kind and so knowledgeable. He really was the coolest guy we met after shopping around for someone to fix our AC he stood out by far. Very respectful and a perfect representation of great customer service.

Review 23 (2024-10-12 - Rating: 5)
I worked with Nathan W - he gave me the option of hanging around during the repair, so I took him up on the offer and chatted with him. I now have the knowledge I need to ensure that I keep my system properly maintained. Great customer experience. Thank you!

Review 24 (2024-09-25 - Rating: 5)
Sky is an exceptional A/C technician! Not only is he incredibly knowledgeable and detailed in his work, but he’s also genuine and upfront about what services are truly needed, which I really appreciate. He even remembers that my son loves hockey and always takes the time to chat about it, making each visit a personal and pleasant experience. Skys attention to detail—both in and out of his profession—is top-notch, and his friendly demeanor makes him a joy to have around. Highly recommend him for any A/C needs!

Review 25 (2024-10-11 - Rating: 5)
Jose was awesome. He spent extra time explaining the various components of a plumbing system and common issues that arise in each area. He was knowledgeable in processes and made us feel empowered to ask questions. He was not pushy or overly sales-y which I really appreciate. Would recommend !

Review 26 (2024-10-16 - Rating: 5)
Great service, our hot water heater leaked today so we called in hopes they would be able to fix it today. Jose showed up to assess the damage, provided a quote that was in reason, and got the job done in only a few hours! He had great customer service and understood our needs. We will continue with Penguin Air Plumbing and hopefully Jose for any future repairs we might need.

Review 27 (2024-10-17 - Rating: 5)
Our air went out Friday night, made the call Saturday morning and had Devin at our door within a couple hours to save the day! He was thorough, polite and informed us of each step (and cost) along the way. We truly appreciated his professionalism and respect while getting cool air back for us.

Review 28 (2024-10-13 - Rating: 5)
Penguin Air to the rescue again! This time the handle to turn off the shower broke off. The water could not be turned off in the shower. I tried to use needle nose pliers but there wasn’t enough of the handle left in the mixer and I was afraid if I twisted to hard I would make things worse. I called Penguin Air on a Sunday and Todd was at our house within an hour. A quick assessment of the situation and Todd replaced the mixer and the handle with a new unit. Todd was professional, knowledgeable and courteous. It took him very little time to restore everything back to normal. Thank you for all your hard work and making it look so easy Todd! Thank you Penguin Air for being there again!

Review 29 (2024-08-02 - Rating: 5)
They can within 90 minutes when our AC stopped blowing cold air. Owen, our technician advised what it possibly was and then climbed onto our roof for an inspection. He discover our blower had gone out. He was able to locate the part and gave us our totals before beginning any work. He was very kind and personable. Excellent customer service!

Review 30 (2024-09-07 - Rating: 5)
Nathan white from penguin air is awesome! Showed me the issues with my AC with pictures he took well on roof inspecting the unit. Also help me get signed up with the service plan on the same visit!! Highly recommend!

Review 31 (2024-08-15 - Rating: 5)
Our A/C started having issues after hours that required a technician visit. We tried calling 10 different companies that advertised they had 24/7 service. Penguin Air was the only company that would send a tech out on a Sunday night at 9 pm. Everyone else we called would only send a tech out on the following Monday or Tuesday. Hunter showed up 20 min after our initial call. He was very professional and was able to diagnose and repair the issue within an hour. I was so impressed by everything with Penguin that I cancelled an appointment with another company for other needed repairs and had Penguin do them the next day. We requested Hunter and he showed up within the hour and did another superb job! HVAC companies are a dime a dozen in Phoenix, so finding one we trust was truly incredible. Thank you Hunter and thank you Penguin Air for being honest, reliable, trustworthy, and very professional.

Review 32 (2024-07-23 - Rating: 5)
Amazing service! Kai was out right away and diagnosed the electrical issue, got follow up set up and worked magic to get the permits and inspections in order. Rex and Derrick were fantastic, efficient, kind, and sympathetic of my electrical issue. They did not leave me stranded and together all three of them got us up and running. I will forever be grateful and appreciative that I came across this company and team. Thank you again. My cats thank you even more. 😊

Review 33 (2024-12-05 - Rating: 5)
Mykel came out to do an inspection of our furnace in preparation for the winter. He was very polite and educated me on a number of things about our heating system and its different components that i didnt know before.Quick and fairly priced, Id definitely recommend Penguin air and Mykel for a positive experience!

Review 34 (2024-12-10 - Rating: 5)
Good afternoon,Posted on behalf of my husband Jerry Broadway:My name is Jerry and I have been customer of Penguin now for a few years. I always get great service and feel confident in the work performed. Today my technician was Mykal and he did an excellent job! He was kind and compassionate, he took the time to explain my HVAC issues and articulated my options all the while not applying any pressure to my decision. These circumstances are never easy when having to tell people they will need to spend a large amount of money to resolve their problems, but Mykal was understanding and went the extra mile for my family. He understood that it is Christmas time and an unexpected HVAC bill for $1600 is very difficult for families like mine to absorb. He wanted to make sure he did the best job possible and demonstrated his professionalism throughout the repair. While it is not easy to come up with the funds for unexpected repairs I know Mykal did everything he could to try and make it the most affordable. Technicians like Mykal and the honesty and integrity of Penguin are the reasons I will continue to be a loyal customer. Thank you!

Review 35 (2024-11-06 - Rating: 5)
We recently updated all 3 of our HVAC units. We had multiple companies provide a quote, but ultimately went with Penguin. We have a long-standing relationship with them with electrical, plumbing, and HVAC. The process was simple - from Sky providing us with an estimate and easily explaining it to the rest of the crew installing (Sebastian, Julian, Danny and others Im forgetting!) - the process was painless. The team is polite and understanding of our needs - I highly recommend. Thank you so much to the expert Penguin Team - our family is looking forward to working with you for years to come!

Review 36 (2024-07-29 - Rating: 5)
My AC stopped working on Thursday so I called AC by J and was recommended Penguin Air. I was helped Thursday night by Owen Torres and was able to purchase and finance an AC unit. Come Saturday morning I had another tech named Sebastian Ugarte and Cole come install the new AC unit. They arrived at 9:45 am, crane was there by 10:30 am, left at 12:35 pm. They were thorough, explained everything to me, and kind. Overall great service. Will recommend to friends and family during this difficult summer.

Review 37 (2024-08-22 - Rating: 5)
David Ruiz was WORLD-CLASS. This man was nicer than a manager at chick-fil-a, faster than an F1 driver, and more confident and capable than a pediatric cardiologist. Humor aside, I genuinely felt like David had everything under control and would get to the bottom of it to my satisfaction…not just check a box and roll out. That kind of service is rare, and it was extremely appreciated. Penguin Air, my fellow Arizonans, David is the best of the best.

Review 38 (2024-07-22 - Rating: 5)
We highly recommend penguin air! Our AC went out on a Sunday evening in July and we were leaving the next morning for vacation. After calling many other companies, Penguin air was able to send a technician out within 3 hours. After assessing what the issue was, our technician Hadrian, was able to explain the issue and fix the AC that night. The price was fair and Hardrian was very knowledgeable and took the time to explain the issue and made recommendations to keep our unit running smoothly. Excellent service and professional and friendly technician. Hopefully, we do not need service any time soon, but we know who to call for all our future AC needs!

Review 39 (2024-12-06 - Rating: 5)
GO WITH PENGUIN! Mykel was very knowledgeable. He was honest and fair and saved me money. I’m very glad I went with penguin for a second opinion. They saved me from having to buy a new unit. Thank you!

Review 40 (2024-11-12 - Rating: 5)
Jason was great. He flushed our water heater and aIso checked our sinks and toilets and did some tightening when necessary. I highly recommend him.

Review 41 (2024-11-07 - Rating: 5)
Jose came and replaced our water heater after it had begun leaking abd needed to be swapped out. Did an excellent job, provided all requested information and quickly got us back up.and running with hot water. Thank you.

Review 42 (2024-10-15 - Rating: 5)
Used Penguin Air for plumbing issues and installing new AC unit on roof. Both crews were very friendly and professional.Work done was quality work.Thank you to Jose the plumber for a nice experience.

Review 43 (2024-12-19 - Rating: 5)
John, Rex, and Derrick from Penguin truly came to the rescue when our home’s main electrical panel began malfunctioning. Their swift response, expert diagnosis, and same-day repair were nothing short of impressive. They even made a special trip to Casa Grande to secure a rare part needed for the fix. Their dedication and commitment to excellence went above and beyond, ensuring our home was back up and running in no time.

Review 44 (2024-11-03 - Rating: 5)
Jose came to our house to replace our water heater. He was knowledgeable, honest, and completely unpretentious. Though weve only had it for a few days, weve had no problems with it.

Review 45 (2024-12-30 - Rating: 5)
First time using Penguin Air. Very professional and knowledgeable. Work was done quickly and efficiently. Would definitely recommend.

Review 46 (2024-07-19 - Rating: 5)
We had Kai come out for our electrical inspection. The experience that he made for us was great and very comfortable. He is very knowledgeable and seemed like he cared about our electrical system. I highly recommend using Penguin and requesting Kai.

Review 47 (2024-12-18 - Rating: 5)
The heat was not working properly in the house. Chase came out and diagnosed the problem quickly and able to make the necessary repairs. Pricing was not low but not as high as other companies out there. Highly recommend. Thanks!

Review 48 (2024-08-21 - Rating: 5)
Jose arrived when they said and fixed the original issue which then as testing found 2 more pin holes in the copper piping he did give me a couple of options on how to fix. He had a couple of small challenges but finally got everything reconnected and running. Thank you Jose for the outstanding service and great customer service skills you displayed. In a reasonably messed up situation. Thank you Penguin.

Review 49 (2024-12-24 - Rating: 4)
Jason was absolutely awesome.The C/S however was less than helpful. Did not have a clue as to cost or timeframes etc. They advertise drain cleaning for $45 but do not mention a trip charge of $69 which was insane cuz he was already in the area less than 5 mins from my house.

Review 50 (2024-10-15 - Rating: 5)
Nathan W. fixed my AC unit, in the dark, on a holiday evening, on short notice. Great communication on ETA, got a photo before arrival for safety. He pointed out several potential issues he noticed while servicing the unit. Much effective, such professional.

Review 51 (2024-08-29 - Rating: 5)
Darius was great. He knew plumbing and fixed our leaking pipe quickly. His expertise helped us feel at ease with this big job. His honest evaluation of the problem with our pipes was appreciated. He was also open and honest about the price and in one day fixed a leak that would usually take a few to fix.

Review 52 (2024-07-10 - Rating: 5)
I called Penguin by recommendation from our property manager. Payton answered and was very professional and kind. I told her that we were only gonna be here for one more day and she said I will have somebody out there tomorrow morning. Scott was our service tech and was also very professional and knowledgeable. I had a great experience as a new out-of-town Owner and they treated us like family. I would highly recommend.!!! Thank you!

Review 53 (2024-10-19 - Rating: 5)
Jose represents your company exceptionally well. He is personable, thorough and very professional. He explained to me in detail what his opinions were concerning my issue. It was a pleasure working with him!

Review 54 (2024-08-20 - Rating: 5)
Sky was extremely helpful, patient, and kind. We were stuck in a difficult situation with our AC and Sky made our day so much easier! I would recommend Penguin Air for any AC service and I would recommend Sky for getting the work done!Thank you Penguin Air!

Review 55 (2024-12-31 - Rating: 5)
Penguin is a wonderful company that provides top quality service, and are true to their word. I would recommend them to anyone. Our technician Sky Lundburg provided great customer and technical service!

Review 56 (2024-08-20 - Rating: 5)
Penguin Air helped very quickly and efficiently today with AC issues that happened overnight.Sky was our guy today and he was amazing. He was super helpful, responsive and friendly.I recommend Penguin Air and Sky for any trouble you may have with AC, plumbing, and electrical issues!

Review 57 (2024-07-20 - Rating: 5)
I had a 5 Star experience with the dream team of Nathan, Will, Orlando, Sebastian and Cole!They were able to expedite our replacement A/C, and even hooked up a cooler to help my terminally ill husband until install was finished. I am very appreciative to have had this great team!

Review 58 (2024-09-20 - Rating: 5)
JD and Nathan just fixed our ac. They were very respectable and knowledgeable. My ac was dirty from pet hair. They let me know what type of air filter I should be using. I would recommend them to anyone in need of ac repair

Review 59 (2024-10-14 - Rating: 5)
Sky was very professional, helpful, and informative. He went above and beyond to address our concerns and diagnose/fix the issues with our A/C unit. Five star service! Highly recommend!!

Review 60 (2024-09-16 - Rating: 5)
Sky came to my condo here today in tempe. I have nothing but nice things to say about him. Not only is he very friendly but hes also very knowledgeable. Ive had my AC units looked at before and hes the first one that has managed to tell me how my units operate and what makes them efficient and inefficient. I highly recommend him. He should be called Dr sky. Give the man a raise already!

Review 61 (2024-06-22 - Rating: 5)
Awesome job Penguin! Our AC stopped working so we called Penguin Air. They happily took our emergency call, sent a repair guy out the same day, and were able to get us back up and running in no time at all! Service was fast, professional, and great quality. Definitely would recommend!

Review 62 (2024-09-11 - Rating: 5)
Micheal tabor the technician knows what he’s doing. Had a couple other companies come out to diagnose the problem and they said one thing when it was not and trying to pressure me to even get a new unit. But this guy knows what he’s doing located the problem within minutes and found a good short term solution then was able to come back and fix it the next day. Overall very happy with the service done

Review 63 (2024-07-07 - Rating: 5)
Our electrical to our A/C went out today. It was awful in this heat! Thankfully Herbie was able to help us and inform us on what needed to be done. He was very professional and very knowledgeable on the situation. Which made it smoothly for us as the customer. We are happy with the decision we made to work with penguin air because of Herbie. He was very personable and extremely helpful. If you need any electrical work done go through penguin air and ask for Herbie. We highly recommend!

Review 64 (2024-11-26 - Rating: 5)
Jose was great. He was very helpful, prompt in fixing the issue. He replaced the toilet, and made sure everything was in working order and the bathroom was put back to normal. Great service and very knowledgeable.

Review 65 (2024-10-31 - Rating: 5)
I was very pleased. Devin was very nice and explained everythingto us. There was no high pressure. He checked it all out and made us feel confident all is well. Would like to have him again.

Review 66 (2024-06-23 - Rating: 5)
Your service tech, Anthony, is terrific. I couldnt have asked for better service. He was friendly, professional, and did a great job on communicating what was wrong and how to repair it. Thank you too to your dispatch personal and whomever texted me to keep me up to date on my service call. Very, very happy with my experience with you all. I will definitely reach out to Penguin Air again if ever needed.

Review 67 (2024-09-19 - Rating: 5)
My technician JD was very professional. He gave me all the information regarding my warranty and parts. He is very informative. Would recommend him to anyone and would like him to be my technician for every future warranty inspection

Review 68 (2024-12-31 - Rating: 5)
Sky is great. Knows his stuff, always takes photos of the roofing unit to show what’s going on. Will stick with this company from here on out.

Review 69 (2024-07-12 - Rating: 5)
Nathan White was extremely friendly and helpful and went above and beyond for us. He told us ways to help prevent repair in the future as well as other services we can have done to take care of our house. I would definitely recommend.

Review 70 (2024-10-29 - Rating: 5)
HVAC issues are a headache every time….. Mykel Stettler with Penguin did a fantastic job of minimizing those headaches. He was professional, courteous and most importantly, trustworthy. Definitely recommend these guys.

Review 71 (2024-11-26 - Rating: 5)
Penguin air did a great job coming out to inspect our AC unit and explaining recommendations without feeling like I was upsold without reason. James was great.

Review 72 (2024-08-28 - Rating: 5)
6/11/24 - In an effort to make things more convenient for manufacturing team for testing our cooling tower water treatment systems, we sought out a qualified plumber to install a 1-inch line from the water connection to the back of the warehouse. I called Penguin as the first choice and Zach was out the same day to give us a quote on the work. Zach was both friendly and professional and very inquisitive about what we were manufacturing. After describing the desire for an easily accessible hose bibb for our team, Zach provided a straight-forward quote which we accepted.The following day, Todd A. came out with his helper to install the 100 or so feet of PEX line and 1-inch copper. Extending the connection from the existing water line overhead to the back of the building. They wore the necessary PPE and went about their work in an efficient manner. All connections were tested for leaks (of which there were none) and all areas were swept and cleared of debris.Todd brought me out to show the work that had been completed and ran a quick test to ensure it conformed with expectations. We received the invoice later that same day with a clear description of the work performed and indication of a warranty on parts and labor for a specified time.8/19/24 - We had a commercial air conditioner leak sometime during the night and called up Penguin for service (since we know they work on a handful of commercial properties). After speaking with their CSAs and confirming that we required somewhat immediate assistance, I was informed that they would have a tech sent out later today.Michael called ahead and indicated he was on the way. Upon his arrival, he confirmed the appointment details and asked where the access to the roof was. After reviewing the mechanical conditions, he didnt find anything unusual and went to other areas to confirm his other suspicions. Turns out we hadnt replaced the filters on any of the units since 6/13/23! Michael estimated the filter was clogged by 80-90% causing the unit to work exceedingly harder to supply cool air to the warehouse.As always, the tech (Michael) was friendly, professional, and to the point. He even provided an additional quote for cleaning the units as they had started collecting some debris from whomever cleaned them last (if it was done at all). The follow-up invoice also had photos attached from his diagnosis and work performed.8/27/24 - After reorganizing the racking in our warehouse, we needed an extra row of lights down one of the aisles, lights shifted over, and an additional lighted area for our manufacturing team. I called Penguin and the following day John swung by and gave us a very competitive set of quotes depending on the type of lighting we wanted and options to upgrade.Upon confirming with our financial department, we scheduled the install. I received a notification the day of the appointment and a call from Rex that he and Derrick were just a few minutes away. Rex and Derrick confirmed with me the work that was to be done and went about repositioning lights and install new LEDs. After sorting the racking lighting, they confirmed with me where to position the extra lights over the manufacturing area to ensure that it conformed with the initial plan.Once everything was installed, they swept the areas and cleaned up their install materials. The completed the whole job in a very timely manner and were just as friendly and professional as expected (even wore the proper PPE that was required at our facility).

Review 73 (2024-09-22 - Rating: 5)
Jose came to review my plumbing. He was thorough, checking every line in and under my trailer house and explained everything to me. I appreciated all he did for me and that he did not pressure me to make changes at this time.

Review 74 (2024-08-22 - Rating: 5)
John Crosswhite provided exceptional knowledge of all electrical issues. He is very professional, courtious and he successfully completed all work. Additionally, he provided a clear explanation of his work and gave recommendations to update our current electrical situation. I highly recommend him for anyone needing electrical work.

Review 75 (2024-08-26 - Rating: 5)
Today I had two Penguin technicians stop by to service the plumbing and electrical work in my house and they both did a fantastic job. They were thorough and professional explaining to me the work they were doing and any recommendations they thought may need to be done, without being pushy. They names were Darius Watkins and David Ruiz.

Review 76 (2024-09-19 - Rating: 5)
Excellent service performed by your technician, he went out and procured parts needed to do the job. He installed the parts and did a test run. All worked properly and I am a happy customer. Thank You

Review 77 (2024-10-15 - Rating: 5)
Thank you Jason Whipple and Penguin Air, plumbing and electrical! Arrived home after work to a flooded garage and busted water softener and by the time dinner was served Jason was done with the repairs!! I could go on and on but see for yourself and choose penguin air. You will not be disappointed!

Review 78 (2024-07-08 - Rating: 5)
We were boiling with this summer heat because our AC went down.Owen was great and did great work and got the AC working in record time.He was very kind and courteous and their pretty affordable as well with their discounts.I would definitely recommend them over some of the more popular companies😎

Review 79 (2024-10-04 - Rating: 5)
Nathan M did an amazing excellent job troubleshooting 2 failed circuit board on my system. He tried to jumper them to get it working until parts were available. But they were beyond help. He did an outstanding job explaining the issue and showing me what he was doing.

Review 80 (2024-07-03 - Rating: 5)
Hadrian with Penguin Air was top notch! He came to service our AC unit. He was very knowledgeable and efficient. He even went as far as doing his work inside with hand tools rather than power tools to be mindful of our child. I would recommend Penguin and Hadrian to anyone without any hesitation! Thank you!

Review 81 (2024-07-10 - Rating: 5)
We asked for a tech and got Trevor Brezina who installed our air filters etc. He did a thorough inspection of our system. He is very knowledgeable. He wasnt pushing any equipment etc. He was superb and well want him for any future work. He is truly an asset to Penguin. And after his discussion re the Penguin Family Plan, we were sold. A great worker & outstanding tech. Thank you Trevor! Thank you Penguin Air! Ron & Phyllis

Review 82 (2024-08-30 - Rating: 5)
I have had so many electricians come over and never been satisfied and made more problems and overcharge me. I had David Ruiz come and diagnose, explain, and execute the plan and I have never been more satisfied with electric work like I did with him. Thank you David. I know who to call for my electric needs. Best service ever

Review 83 (2024-07-18 - Rating: 5)
Trevor Brezina came out today to inspect my rooftop heat pump from Penguin Air. He is an outstanding young man. During his inspection he was thorough in his explanation of voltage readings from the multimeter. He was polite, courteous and affable when offering his overview and recommendations after the inspection. I have told several neighbors to specifically request Trevor if they call Penguin Air for service. If 6 stars were offered I would submit that for todays service appointment. Thank you, Paul Laurie

Review 84 (2024-07-17 - Rating: 5)
The technician Darius, was very polite and very professional. He quietly worked on my plumbing problem, which allowed me to work and do my profession with no interuptions. He then took the time to explain all the details of my plumbing problems . He also did a great sales pitch about the $20.00 amonth membership. (which I am considering)I was very impressed by your companys service and professionalism.Goodbye , George Brazil or Parker Brothers.

Review 85 (2024-12-21 - Rating: 5)
Had an emergency electrical problem on a Friday afternoon. Called Penguin and they sent out Kai. He arrived right when he said he would and did a great job. Thanks Kai for everything.

Review 86 (2024-07-11 - Rating: 5)
We had Mykel Settlers come out within like 2 hours of making the first call and his visit only took about an hour to an hour and a half to fix our issues. He was quick and explained things to us as well. Made our experience great and our cooking problem was fixed, especially in this Arizona heat. Cant thank this company enough for coming out and getting it fixed quickly!

Review 87 (2024-10-23 - Rating: 5)
The tech guys that came out were great. I don’t remember both their names but one was Omar. Did a good job and were quick. ++

Review 88 (2024-08-24 - Rating: 5)
We are so grateful for Penguin Air- they scheduled us quickly, and sent a great tech out for us. Kai H was respectful and did quality work- and my husband is picky!

Review 89 (2024-06-30 - Rating: 5)
We had a good experience with Penguin servicing our air conditioner. This is now the second time weve used them. The technician came out the first day and wasnt sure where the problem was because it was working when they were here (seems how it always goes!) and didnt want us to pay a hefty amount for a service we might not need, which we appreciated. It ended up breaking completely the next day. Penguin Air came out again the same day without charging us. Our technician, Henry Rendon, was polite, knowledgeable, and respectful. We needed our motor fan replaced in our inside unit and he did it quickly and efficiently. Now our air is blowing better than ever. Thank you Penguin!

Review 90 (2024-10-18 - Rating: 5)
Penguin air and their employees were amazing once again! I had an emergency pop up and Jose was able to come out same day, go over everything in detail with me and get my house fixed in no time!

Review 91 (2024-11-02 - Rating: 5)
Jason Whipple at Penquin Air is beyond Awesome! Jason takes his time not only to understand the need but provides an excellent review of the work needing to be accomplished. Jason is 5 Star exceptional in collaboration, accountability, respect & empathy.

Review 92 (2024-08-07 - Rating: 5)
Sky was thorough, prompt and professional. He covered everything in order of importance, focusing on the features and benefits of our options. It was a pleasant experience. I would highly recommend Sky and Penguin for your AC needs.

Review 93 (2024-07-17 - Rating: 5)
I called for help with a clogged drain and was scheduled for a same day appointment right away. A few hours later, I received a call from the plumber to tell me he was on his way. When he arrived, he was professional, friendly, and able to quickly resolve the issue within minutes. I pulled up a coupon from the Penguin website and received over half of for the service! I would highly recommend Penguin and plan on using them again for my plumbing needs.

Review 94 (2024-09-21 - Rating: 5)
JD is a GREAT technician! :) He was so sweet with our dogs and cats they loved him!! And he got my dad’s AC up and running pretty quick!

Review 95 (2024-12-17 - Rating: 5)
Jason with Penguin Air is awesome! Same day service that was efficient, prompt and courteous! He detailed the process, gave me options and assurances. I highly recommend his services.

Review 96 (2024-10-03 - Rating: 5)
I want to call out Chase, who came out to fix my sons AC in an emergency situation. It was expensive - but Chase made me feel better about the bill as was prompt, great at communication and respectful. Also, big shout out to Sonoran Living, which is where I saw a story about Penguin and decided to call!

Review 97 (2024-07-08 - Rating: 5)
Came home from vacation on a Friday afternoon to a broken A/C. I called Penguin and Elmer was able to get here the same day to diagnose the problem. Unfortunately, a motor was needed that was not able to be obtained until Monday. But Elmer was in contact with me on Saturday to discuss the issue and then again on Monday to let me know where he was in the process until he got here with the parts. Elmer was awesome and I’m really grateful that we now have A/C again! Many thanks to all the A/C repair folks for doing what you do in this dangerous heat.

Review 98 (2024-10-24 - Rating: 5)
This company and its associates are always kind and professional. Weve been using them for three years and couldnt imagine going anywhere else for these types of services. Highly recommend!

Review 99 (2024-12-17 - Rating: 5)
Awesome. Super friendly and courteous. Definitely gonna call them back when I need more work. Those guys were great. Love it

Review 100 (2024-09-27 - Rating: 5)
Sky was very friendly and professional. He explained different causes and solutions to my issue and got it fixed. He explained what he was doing each step of the process and kept me informed.

Review 101 (2024-12-19 - Rating: 5)
Jose Corona did our plumbing inspection and some work we needed done. He did a wonderful job and was friendly and very informative.

Review 102 (2024-11-24 - Rating: 5)
Absolutely amazing service from Penguin! The technician went above and beyond to ensure my concerns were addressed. Highly recommended!

Review 103 (2024-08-21 - Rating: 5)
We worked with Sky and he was not only professional and highly knowledgeable, but the kind of guy you’d like to have over for a BBQ. Great guy! We appreciated his knowledge and patience.

Review 104 (2024-07-19 - Rating: 5)
I had a consultation with Sky and he was extremely friendly, he took the time to thoroughly explain everything to me and the different options and issues with my current HVAC system. He didn’t make me feel dumb or stupid for all the questions I asked and as a woman living alone I felt very comfortable with Sky! I’m confident in my decision going with Penguin air and I’m excited to have a nice cold house, I’d definitely recommend them overall :)

Review 105 (2024-11-10 - Rating: 5)
Great experience! Anthony was fantastic. Very knowledgeable, informative and fixed our problem. Best HVAC experience we’ve had.

Review 106 (2024-06-06 - Rating: 5)
Dylan was very professional. He took the time to explain everything that was going on with my air conditioner and helped me prioritize the repairs needed. I especially appreciated the communication prior to my appointment and during. On time and reasonably priced! I would definitely recommend.

Review 107 (2024-07-30 - Rating: 5)
I had major problems with the circuit board at my house. Called Penguin. Kai came out and analyzed the situation, gave me a quote and had two electricians (Rex and Derrick) come out the same day and fixed everything. They were great!

Review 108 (2024-08-24 - Rating: 5)
Penguin has helped us with a bunch of different issues in the last few years.In early 2024 we needed an heat pump replaced. The penguin team came out quickly and setup the new system.In the middle of 2024 we had a leak and failure of our sewer system. A whole team was here for 3 days replacing our old cast iron piping and got everything done on schedule. The team was always happy to answer our questions and work through issues.We had a leak from our kitchen faucet. Jose came out quickly and helped us stop the leak and replace the faucet quickly. Really appreciated his responsiveness and hard work.

Review 109 (2024-07-16 - Rating: 5)
Herbie is an outstanding electrician! He was prompt, professional, and incredibly knowledgeable. His attention to detail and commitment to quality work were impressive. Herb made sure everything was done to the highest standard. I highly recommend him for any electrical needs. Thanks, Herbie, for your exceptional service!

Review 110 (2024-06-03 - Rating: 5)
Own home 25 years. Over said time I have had several ac guys over to both repair as well as provide estimates. I feel like I could write a book based on my experiences. Today I had James Rios of penguin air over and let me tell you something. This young man was extremely professional, polite and knowledgeable as the day is long! He was more than willing to educate me on the situation that he both diagnosed and treated. Night and day from all the others! This young man has pride of ownership in his work! I highly recommend this guy!! Yeah, David

Review 111 (2024-06-30 - Rating: 5)
Great communication with me day before and day of appointment. Tech arrived exactly when he said he would. Was extraordinarily professional and cordial. Answered all of our questions we had and suggested an addition to our system explaining why it would be a good idea to have. I plan on using Penguin Air for other stuff I need and all future HVAC work.

Review 112 (2024-07-09 - Rating: 5)
Our technician, Angel was polite and very knowledgeable about his craft. He was very efficient in correcting our drain issue and Penguin Air has the best value for the money. Wed absolutely use them again!

Review 113 (2024-10-16 - Rating: 5)
Darius was great, worked last night to 7:30 and again this morning after meeting with the manufacturer to get the right parts. He was very personable and professional. Thanks

Review 114 (2024-10-07 - Rating: 5)
Jose came to our house today on an emergency basis and they were fast, and efficient, and got our problems solved immediately. I would definitely recommend this company. We’ve used them in the past and we will be using them in the future. 😊

Review 115 (2024-07-26 - Rating: 5)
We just had Sky LCome from Penguin Air. He was courteous, smart and skilled. I would highly recommend him and your company!

Review 116 (2024-08-02 - Rating: 5)
I’ve been using Penguin for all AC/electrical/ plumbing services for many years. Service is always great. Jose was very knowledgeable and professional installing a new kitchen faucet. I would recommend this company.

Review 117 (2024-11-08 - Rating: 5)
Sky was an absolute 10/10! Will absolutely use this company and service again! Cannot express how thankful I am for how fast and easy this whole process was.

Review 118 (2024-07-03 - Rating: 5)
We had a water leak under the sink in our kitchen. Jason came out the same day and even stayed until late in the evening so he could find the problem. The next morning our leak is gone! Jason was polite, professional, and extremely informative. We will definitely call Penguin Plumbing when another issue arises.

Review 119 (2025-01-06 - Rating: 5)
Sky was great! Very professional and friendly! Helped out my roommate with his house!

Review 120 (2024-07-30 - Rating: 5)
Jose is amazing. He’s prompt, efficient, knowledgeable, and personable. I trust his work implicitly and am always happy to see him because I know he’ll do a stellar repair job.

Review 121 (2024-07-09 - Rating: 5)
I called Penguin Airto make an appointment to service my HVAC system. The appointment was easy to set up and the customer service agent (Demi) was very nice and helpful. The service technician(Jorge) was professional and completed the service quickly. I am a satisfied first time customer and would highly recommend Penguin and will use them for future services.

Review 122 (2024-01-11 - Rating: 5)
We have an older house built in the late 1930s. David and Omar went above and beyond in discovering and fixing all of our electrical issues after we called about a tripped breaker and smoking outlet. They found that we still had a lot of aluminum wiring in the western bedroom of the house and brought it up to code. They also ensured the outside conduit was aesthetically placed, and we’re extremely pleased with their work!!Update 1/11/24: I wanted to come back and again add to our positive experience with Pengiun. Elmer came out to replace our UV filter and also solved our issue about the heat not turning on until the outside temps reached above a specified threshold. He went above and beyond with helping us and we’re again really happy with the experience.

Review 123 (2024-02-19 - Rating: 5)
Had a fantastic experience with Sky from Penguin Air for my recent AC unit purchase and install. Sky was professional and knowledgeable, he took the time to assess my home and guided me through the process of selecting the right unit for my needs and budget. The installers showed up on time the very next day, they were polite and cleaned everything up when the were finished. The unit is running smoothly and I couldn’t be happier with the service. Highly recommend!

Review 124 (2024-06-10 - Rating: 5)
Jose was incredibly kind, helpful, and informative. Penguin Air, Plumbing & Electrical was very fast in getting a technician out to me. They also kept me updated on when a technician would be on the way. I had a clogged toilet and he was in and out within 30 min! Quick, easy, and reliable! Excellent service & affordable! Will be coming back to Penguin Plumbing if ever needed!

Review 125 (2024-06-24 - Rating: 5)
Penguin Air was awesome on their response to my AC problem on a Sunday during a hot day in Phoenix!! I appreciate the quick response and professionalism. There was no UP sell and very fair on the pricing.Thank you again - Im a 75 year old widow and it really was nice for a company to care about the elder in hot temperatures!!

Review 126 (2024-12-18 - Rating: 5)
Sky, Jose,and Jesus were amazing to work with. After weeks of negotiations, they absolutely won our business.

Review 127 (2024-11-18 - Rating: 5)
Jose the technician from Penquin Air provides excellent customer service. He is Knowledgeable and friendly, and very good at what he does.

Review 128 (2024-07-26 - Rating: 5)
One of the most considerate companies I have used. Darius has been extremely helpful and professional.Definitely would recommend Penguin Air for home repairs.Whether plumbing, A/C, electrical-they have it all covered for you.

Review 129 (2024-11-19 - Rating: 5)
Talks the talk, walks the walk. Sky will sit and explain the entire system if you asked him too. He’s very patient and knowledgeable a true subject matter expert.

Review 130 (2022-04-06 - Rating: 5)
Nathan W. came out to look at my a/c unit that stopped working and I honestly couldnt have asked for a better technician! He was right on time, very professional and friendly but most importantly HONEST! He even went as far as to explain every step of his trouble shooting and was upfront with any cost associated with repairs before he made them. I’ll be a continuing penguin air customer going forward thanks to Nathan. Highly recommend

Review 131 (2024-10-07 - Rating: 5)
Jose did a first class job on the plumbing issue we had. Left area cleaner than how he found it and was knowledgeable and personal. Thank you Jose C

Review 132 (2024-05-18 - Rating: 5)
Had a leaking water heater and needed it replaced fast. I found Penguin Plumbing through a different company that could not do it in a timely manner. Penguin was fast and the price was around what I figured considering todays inflation. But here is the kicker. Darius Walker was awesome. Professional, personable and honest. Did a great job with a smile. People like Darius are rare. Thank you.

Review 133 (2024-06-06 - Rating: 5)
Chase was on the case and saved the day! Literally! Lol a huge thank you to Chase for fixing my water fall coming from my ceiling from my ac pan. He also fixed a few other things with my ac. It was pricey but well worth the peace of mind to prevent future waterfalls. Were so Thankful he could come out as quick as he did.

Review 134 (2024-11-15 - Rating: 5)
Mykel was friendly, knowledgeable, and quick with our repair. Can’t thank you enough for the AC repair today and saving us money on our power bill. Thanks again Mykel!

Review 135 (2024-08-31 - Rating: 5)
I would like to share my experience that I had with John from Penguin Air. He took the time to answer all my questions and and concerns. He was very knowledgeable and professional. I recommend John from Penguin Air.

Review 136 (2024-06-21 - Rating: 5)
So happy I used Penguin Air, Plumbing and Electrical. John, Rex and Dereck did a fantastic job! Very impressed! I appreciated their consistent communication throughout the entire job and was very happy that my work was able to be completed the same day after receiving the detailed quote! Will definitely use Penguin Air, Plumbing and Electrical for all my future electrical work!Thanks again John, Rex and Dereck!!- Christine C.

Review 137 (2024-08-07 - Rating: 5)
Sky did such a great job explaining everything that was going on with our AC system top to bottom. Very professional and courteous. Highly recommend Sky and Penguin Air.

Review 138 (2024-08-02 - Rating: 5)
Clean, had a lot of knowledge related to draining and preventive measures to make sure long lasting and no further issue. Customer friendly , pet friendly great customer service and exceeded all expectations

Review 139 (2024-08-26 - Rating: 5)
Just wanted to thank John Crosswhite from Penguin Air. He came over immediately when I called in about an issue and took care of it so fast. Great person you have working for you there.

Review 140 (2024-10-03 - Rating: 5)
Sky came ro helpmy Aunt Ro with her issues. He is kind and was very helpful and we understood what the problems were. Great tech!

Review 141 (2024-09-25 - Rating: 5)
Sky was awesome. I didnt trust my old AC company but Sky with Penguin made me felt right at home. Would highly recommend Pengui

Review 142 (2024-05-17 - Rating: 5)
So grateful for the professional services provided by Henry from Penguin Air! Although it was a routine maintenance call scheduled weeks ago my AC stopped blowing cold air days before the appointment. I was anticipating a longer than normal repair but he was able to fix the issue the same day and provide some great feedback for issues that should be handled soon as well. I definitely found a great company in Penguin Air and will be using them in the future for sure! 😎

Review 143 (2024-09-05 - Rating: 5)
Jose provided an honest assessment of my plumbing needs and offered sound advice without pressure. I found both his advice and service to be extremely helpful.

Review 144 (2024-06-03 - Rating: 5)
Penguin just completed a panel breaker rejuvenation and added a 30A circuit to our home. This 30A circuit was needed for the swimming pool equipment (pumps, lights) as the existing 30A failed and was a safety concern.Kai of Penguin came out the same day I called. The work was performed by Rex and Derrick.The new 30A circuit required climbing through 2 attics in our tri-level home and it was amazing to observe...a very difficult task. They put 180 feet of wire as, of course, our main panel is totally opposite the pool equipment. Wonderful job and very professional. Well worth the $.

Review 145 (2024-11-21 - Rating: 5)
Had wonderful experience with your repair team of Jose and Toby. Beautiful work explaned every thing to us and cleaned up work area.

Review 146 (2024-10-10 - Rating: 5)
Jose was excellent to work with he was thorough and knowledgeable. I really appreciated how friendly he was and his willingness to answer all of our questions!

Review 147 (2024-12-19 - Rating: 5)
Jose was very helpful and professional in his services at our home. I would highly recommend Penguin Air.

Review 148 (2025-01-06 - Rating: 5)
Sky was awesome and took care of everything for me! He went above and beyond for sure!!!

Review 149 (2024-04-22 - Rating: 5)
We had Owen over and he is a great dude. Very professional, to the point and respectable. He knows his work. And they have been very good with their emails, scheduling and making things easy for customers. Would always ping them from now on.

Review 150 (2024-05-15 - Rating: 5)
Sky Lundburg came out to offer a second opinion on our townhouse unit, which another vendor had previously made recommendations. Sky was personable, efficient, and willing to explain his findings in easy to understand fashion. We had much greater confidence in Sky’s recommendations and options than our previous vendor, and it was our decision to have work done by Penguin Air as a result.

Review 151 (2024-07-04 - Rating: 5)
UPDATE - David Rodriguez expertly fixed our leaking air handler drain lines and re-routed the lines properly. He stuck with it until the job was done and done right. He also checked in to make sure the problem was solved. Thanks again and good job!Rex and Derek effectively and efficiently troubleshot our electrical problem. They fixed it, checked it and ensured everything was in working order. Thanks to you both!

Review 152 (2024-06-09 - Rating: 5)
Rex was precise and accurate with him assessment of the electrical issues we had. He also didnt charge us extra for the work he did. He was honest with our issues and will use them again when we need electrical help. Thanks Rex!

Review 153 (2024-06-29 - Rating: 5)
What can I say….but THANK YOU, Penguin!!An ugly reality arose in our home 10 days ago…all of our sewer pipes needed replacing due to age, hard water of AZ, and original poor design of our system. Joseph and Zach meticulously scrutinized, diagnosed, and implemented our new system of epoxy coated pipes, and in less than a week, we now are set! The expertise of these men showed, and their excellent work ethic and great attitudes were much appreciated….not to mention a rare find these days! They turned a very frustrating reality into a positive and reassuring experience. Thank you!!

Review 154 (2024-09-15 - Rating: 5)
Nathan W was great and very friendly. He explained everything he was doing, explained my options, and got my unit back up and running quickly.

Review 155 (2024-06-12 - Rating: 5)
I was in need of an electrician and when I called they were very professional. They came out same day, scheduled to come back and complete the repairs, and even fixed a problem that they saw so it wouldn’t become worse. The technicians were all kind and knowledgeable. They were efficient and in and out in a very timely manner. They even explained what they did and why. I will be using this company again! Thank you John, Derek and Rex for being so prompt!

Review 156 (2024-06-25 - Rating: 5)
Experience was great. Bought a new ac unit the day prior and the crew showed up in the morning to install it like I was told. Employees were very polite and their work looked great! Very professional!!!Thank you

Review 157 (2024-07-10 - Rating: 5)
I had lost power in the kitchen. Reached out to Penguin on a Sunday night, Derrick showed up at 8pm, super upbeat, professional and got me back up in about 30 minutes. Super relieved and super happy with the service and I do appreciate him explaining to me what he was doing. Thank you Derrick!!!!!!!!

Review 158 (2024-05-15 - Rating: 5)
After we were dissatisfied with a maintenance call from a company we had worked with for 8 yrs, Penguin Air was highly recommended by a friend. We called on Monday, and a second opinion service call was scheduled for Wednesday. Sky Lundburg, our technician, was wonderful. He explained things very well and gave us good options for our 22 year old a/c. We decided replacement was our best option and it is scheduled for tomorrow.

Review 159 (2023-09-19 - Rating: 5)
I bought a new air conditioning unit from Penguin Air since 1 year ago, the service is very fast and always on time to service the air conditioning unit.HVAC Technician Joey Miller is the way to go if he has any problems with your AC unit, he is a really honest person and always tells and shows you everything, no hidden charges or lies. Thats why I like this company, I believe that one person can make a difference.

Review 160 (2024-10-05 - Rating: 5)
Fast, reliable, and friendly serviceJD was knowledgeable and super friendly. He provided me with my options and 20 mins later - good to go!

Review 161 (2024-06-26 - Rating: 5)
Our tech , Mykel, was very knowledgeable and fixed our ac quickly! He came out to give us a second opinion and ended up saving us money! Super thankful for him and a job well done.

Review 162 (2024-07-13 - Rating: 5)
Darius made a way when there was no way that water heater was going to flush out. I thought I was destined to spend hundreds of dollars on a new water heater but Darius, Penguin plumber extraordinaire, made the water flow from that water heater like Moses striking the rock. With his trusty Aspirator 5000 (patent pending) all is well for another year. All kidding aside, Darius is a good dude and consummate professional. 10 out 10, would recommend!

Review 163 (2024-06-18 - Rating: 5)
Called Penguin in the morning they had a tech Zeb come out assess. He was able to fix the issue. Had the AC running within 30 minutes? Excellent customer service.

Review 164 (2024-07-02 - Rating: 5)
Tech Sky did a great job explaining the issues with my current system and walked me through making the best decision on purchasing a new system. Previous tech did not explain things very well but I feel confident that I made a wise decision with Sky’s guidance

Review 165 (2024-04-01 - Rating: 5)
Penguin Air is phenomenal. Today, I had a technician visit my home for a pre-scheduled servicing of my HVAC system. I had the pleasure of meeting Michael T, my service technician. I am so impressed with the fantastic greeting he gave when I opened my door. Michael briefly updated me on what he would be doing prior to starting the job and I felt so well informed and at ease. He was very friendly and I am very extremely satisfied with his performance today. I am all set for this upcoming summer in Arizona!I have always used Penguin Air in the past and its good to know that they continually provide a top notch service thats worth recommending to all of my friends. The prices are very reasonable and all of the technicians are simply the best. So well versed in what they do.Thank you for your service today Michael!

Review 166 (2024-11-10 - Rating: 5)
Quick and efficient. They came out same day and were able to quickly remedy our situation with a toilet. Professional.

Review 167 (2024-04-30 - Rating: 5)
What a great experience Sky provided today. He made a worrisome experience pain-free. He got my ancient AC up and running until the new one can be installed.Update: After Skys great service, the baton was passed to Chris and Diego for the a/c install and John came shortly thereafter to give me an estimate on some electrical work. Seeing that Chris and Diego were hard at work on my A/C, John gave me VIP treatment and savings for my kitchen light and laundry fan replacement plus a breaker box update. Later that afternoon, just like Chris said, their recycling partner stopped by to pickup the old unit and debris and the next penguin team arrived to implement the electrical repairs John and I discussed. It was a long day but Chris, Diego, John, Rex, and Derick worked as smoothly as a well-oiled machine. It couldnt have went any better. Thanks guys for making a hectic home repair day a breeze!

Review 168 (2024-06-30 - Rating: 5)
Saved a night of 90+ degrees after the AC went out. The other company I have a plan with couldnt come out for 2 days! You came out in one hour. Thank you Penguin. Elmer did a great job.

Review 169 (2024-04-25 - Rating: 5)
Outstanding technician! He took his time to carefully explain his work and findings. Explained the Penguine Plan, which I recommend. They have serviced our home for 7 years and I have nothing but praise for our experience with this company!

Review 170 (2024-08-26 - Rating: 5)
Sky was fantastic and could not have been more helpful. He was very knowledgeable and friendly and you should be very happy to have this quality of employee!

Review 171 (2024-07-24 - Rating: 5)
So glad I called Penguin Electrical! Kai came out and was so helpful and gave great and speedy service. Would definitely recommend and will use again in the future!

Review 172 (2024-09-20 - Rating: 5)
Sky from Penguinsir just came by to do some service work for us. Great job done and great attitude. Highly recommend

Review 173 (2024-05-29 - Rating: 5)
Installers & service techs were awesome. They explained everything in detail. Very efficent and so very nice.The people in the office not so much. The office personnel definitely needs training on customer service. If I owned this company I would definitely have a training session with them.

Review 174 (2023-07-04 - Rating: 5)
David R. Was the technician who came out to help install a fan in our living room that never existed before. He was friendly, he educated on the process beginning to end. Overall we would recommend penguin air any day of the week.

Review 175 (2024-07-03 - Rating: 5)
Awesome service at an amazing price. Joseph was friendly, knowledgeable, and worked quickly and thoroughly. He answered all of my questions completely. Will definitely call them again.

Review 176 (2024-04-23 - Rating: 5)
The Air Conditioning unit and Thermostat Controlling Unit stopped operating !!! We called Penguin on Sunday afternoon, informed us that our Unit was still on our Maintenance Plan and there wouldn’t be a charge, and scheduled a technician for Monday Afternoon. David Rodriguez called us when he was 30 minutes from my 92 year old Mother In-law’s house. David was very Friendly and Professional while he was troubleshooting our Unit. I was definitely impressed and felt confident in his skills and knowledge; he was gracious in allowing me to observe and ask questions, and always kept me informed of what he was doing and why. When he was done, not only was he careful inside and outside of the house, but kept all areas clean. I was definitely grateful when he gave a few extra minutes, before leaving, to inform my brother in-law what he did, why the Unit failed, and the operation of the new Thermostat Controller.Not only will I inform neighbors and friends of Penguin, but I will also tell them to ask for David Rodriguez specifically as the technician to analyze, troubleshoot and repair their Units. What an awesome and grateful experience !!!Thank you Penguin for sending your BEST TECHNICIAN, DAVID RODRIGUEZ !!!!

Review 177 (2024-01-26 - Rating: 5)
Blake was exceptional with addressing our needs for the project of replacing our 26 year old AC unit. He didn’t try to upsell on anything we didn’t need. It was a very comfortable experience.On the date of the install Julian and his coworker were very professional. They worked as quietly as they could with minimal interruptions. The work they completed looks immaculate.It was a quick turn around and we are happy with their services. We are glad we contacted them before the summer begins. Thank you to the Penguin Air team!

Review 178 (2018-06-13 - Rating: 5)
Nobody wants to hear their house needs new sewer pipes. But if u find yourself in this situation, give Penguin a call. I did. They’re mighty fast, produce quality work, and really put a focus on customer experience. I may have just gotten lucky when Penguin put Seth on the job at my house or maybe Penguin knew he was the best to take care of my situation. Seth did a great job, kept me up to speed with daily updates when he left the property, even my dog liked him. I’ll call Penguin again in the future both both my a/c and plumbing. Thanks for the super job Seth!

Review 179 (2024-05-31 - Rating: 5)
Had an emergency call placed last night, this morning we had Brad from Penguin Air come and service our AC. His experience and expertise were first class. Also, a very thorough, respectful, friendly gentleman. Well use Penguin Air for our AC needs. Thanks Brad and Penguin Air team!

Review 180 (2024-08-19 - Rating: 5)
We have a monthly package with Penguin and highly recommend them! They are super quick to respond, the customer service is amazing. Highly recommend!

Review 181 (2024-03-22 - Rating: 5)
Penguin air had a great professional customer service representative, Sky. He Answered all our questions was open about prices. I love how they use booties to come in and out of our home. Quick service as soon as next day (pending). Will update review as soon as this is done tomorrow. But so far Penguin Air was great!

Review 182 (2024-07-09 - Rating: 5)
Technician Dylan Parker addressed and repaired our AC unit in record breaking time. Professional and knowledgeable and I would differently use and recommend Penguin Air, Plumbing & Electrical. Than You