Patrick Riley Isleys Cooling, Heating, Plumbing, & Electrical

Located in Phoenix, Arizona

Address: 1850 E Watkins St, Phoenix, AZ 85034, United States

Phone: +1 602-286-0027

Rating: 4.7

Services

On-site services
Online estimates
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-20 - Rating: 5)
Patrick Rileys AC check up went great. The tech was very thorough. He proactively changed hardware showing wear and adjusted a few minor things to make our system last longer. He gave us good suggestions but did not pressure us to do anything.

Review 2 (2024-09-13 - Rating: 5)
My generator is running perfectly, I feel confident with Patrick Riley monitoring it for service. Special thanks to Kweli, Joe, David, Jonathan, Zach and Ayden for all your hard work in the Phoenix summer heat

Review 3 (2024-08-24 - Rating: 5)
Ok I am updating my review to be fair. I was a bit upset and stressed last night.The nice lady on the phone last night was very patient and did everything she could to help me. Ivan the repair tech called me early this morning and came to the house. I guess its just my luck that the unit I had installed developed a bad braze or solder joint and the coolant was leaking out. Ivan and Noble worked on the roof all morning, they now have the AC unit up and running again. Thanks to all the people at Patrick Riley , I think they did everything they could to make it right for me!Worry Free home comfort, was good for a month. Signed up for an expensive contract, good for 10 years. Breaks after 1 month. Call for a service tech, oh we cant send anyone over until tomorrow between 1 and 5. Will that work for you? Now I have to take time off from work sit around in the hot house and wait for someone to call me back. I understand its summer time in Arizona and your probably busy, but its disappointing.

Review 4 (2024-11-28 - Rating: 5)
I recently had the greatest experience with Patrick Riley isley’s services. Much of the credit goes to the Serviceman, Kamil Czyz, who took time to explain in detail, everything wrong with my current plumbing & water filtration system. I highly recommend this company because I’ve had several other services who weren’t thorough on the job. I ended up having to replace my household appliances, plumbing etc, due to the fact the service was negligent. In the end it’s been a very costly lesson for me. My home is only 6 years old and it’s had way too much plumbing damage due to the negligence of previous Cooling, Heating and Plumbing Companys have not operated professionally or with who integrity.

Review 5 (2024-08-23 - Rating: 5)
Patrick Riley provides timely and consistently excellent service. Our Plumber, Shawn, helped us today for a same-day request, and he was extremely courteous, professional and customer focused. He communicated very effectively and comprehensively, provided a truly accurate cost estimate and descriptive timeframe for the duration of the job, which he superlatively satisfied on all levels. We’re genuinely impressed and absolutely satisfied customers.

Review 6 (2024-03-19 - Rating: 5)
Mr. Guthrie showed up on time he was friendly, courteous, very professional. He took the time to clean up after himself and explain everything in detail offering up suggestions to make the system run more efficient even replaced my filters. No charges for anythingAwesome thanks gentlemen

Review 7 (2024-12-14 - Rating: 5)
Gene, the plumber who has done work at our house the last few times, is an excellent plumber! He is very competent, thorough, and professional. I would recommend Gene to friends, family and neighbors!

Review 8 (2024-08-31 - Rating: 5)
We had Dave from Patrick Riley Air Conditioning come to our home to replace a thermostat. He discovered we had other issues. We asked if he could fix while he was here. He said he could. He fixed all our issues and our air conditioner now works perfectly. I strongly recommend Patrick Riley.

Review 9 (2024-07-23 - Rating: 5)
We called with an urgent request and they were more than accommodating especially because we have two kids under two and AC is essential in this heat! Aaron was amazing, he was very communicative and did the job thoroughly, was very professional, and the cost associated was very reasonable. Would use their services again. Thank you

Review 10 (2024-11-30 - Rating: 5)
I’ve been using Patrick Riley | Isley’s for the last 4 years or so for HVAC and plumbing. I’ve had a few issues with my HVAC primarily due to my house being a new build and the builder cutting corners and using cheap contractors/products. While not every tech has been excellent at Isleys, my recent experiences with Aaron (HVAC) and Shawn (plumbing) are the reason I’ve stayed with Isley’s and renewed my VIP membership. Most recently, Aaron really went above and beyond in his explanation and making things right from my prior techs less honest approach. If you’re weighing your options on companies to choose - request Aaron and Shawn and they will take excellent care of you!

Review 11 (2024-05-24 - Rating: 5)
It always sucks when you buy a new appliance and then have to replace frozen shut off valves before it can be installed ! Thank goodness for the plumber who helped us get that fixed in a timely fashion! He got to us quickly and made sure it was done right !!Thank you !!

Review 12 (2024-07-17 - Rating: 5)
We had a tankless water heater and a flow tech installed at our home. Cullen and Miko were extremely pleasant and knowledgeable. They answered all questions as well. They cleaned up as well as scheduled an electrician to install an outlet for the heater and flow tech.They are wonderful service people and would definitely have them back for any additional work.Please continue to employee more people like them.

Review 13 (2024-10-22 - Rating: 5)
Aaron was at our place to service and check our AC/heat pump. Not only was he professional and friendly, he was very thorough. Explained everything to us in detail. Exceptional service.

Review 14 (2024-10-31 - Rating: 5)
The service work done was great, however, it seems every time we have service done there is always an underlying issue which translates into big money. As a senior, and on limited income, its difficult to afford. Ever hear the phrase they dont make them like they used to? The industry, like so many others, has made them by design to fail. Thats what I have a problem with.

Review 15 (2023-02-21 - Rating: 5)
We had a complete maintenance service done on all 3 of our AC/Heat exchange units. “Chuck” was the technician who came out here today. He called & arrived on time as scheduled. He was very nice and professional explaining everything as he checked out each unit and followed up with videos and photos before and after him servicing each one. We are very much satisfied with Patrick Riley especially with “Chuck” and we will request him every time. We highly recommend this company and Chuck for any of your AC/Heating issues you may have.Thank you!

Review 16 (2024-07-26 - Rating: 5)
We had two terrific technicians, Michael and Kweli, who spent all day and into the evening taking care of our many electrical needs. They were extremely professional and took the time to explain exactly what they were doing. We felt very confident that the service they were doing was done correctly. Peace of mind is important. I would highly recommend Kweli and Michael to anyone in need of electrical service!

Review 17 (2024-09-04 - Rating: 5)
Had Patrick Riley come out and check the smoke detectors that they had installed and Kweli Belle, electrician, went thru and redid All the smoke detectors. He was very friendly and professional and knew what he was doing. Great electrician.

Review 18 (2024-08-24 - Rating: 5)
Shawn provided excellent plumbing inspection and repair in a pleasant professional manner. He devised a clear plan for needed changes - short and long term. It will be a pleasure to work with him in the future.

Review 19 (2024-07-26 - Rating: 5)
Patrick Rilely services have been great for me. I moved in my house in 2018. I signed up for the maintenance program and since then This is my go to team for HVAC.Aaron C. was very helpful and took time to talk me thru all options. The installers on Tuesday were also great very polite and cleanup was excellent.

Review 20 (2024-07-15 - Rating: 5)
Dave S. at Patrick Riley did an outstanding job fixing our issue, taking the time to ensure full functionality and efficiency of our system. He explained everything to help me have confidence I was making the appropriate decisions with our system. Highly recommend! Thank you!

Review 21 (2024-09-19 - Rating: 5)
Shawn gave excellent service. Explained what he was doing, showed up on time and contacted me so I knew when he would show up. He cleaned the work space up when he was finished. Very professional.

Review 22 (2024-09-07 - Rating: 5)
Courteous, professional, and friendly. Shawn was communicative and gave us all the information we needed to get the plumbing repairs completed. Replaced was the incoming PRV(pressure relief valve) and water heater.

Review 23 (2024-08-30 - Rating: 5)
Shawn was excellent. Tells you whats wrong he didnt candy coat anything. Great customer service. Will use them again when needed.

Review 24 (2024-10-15 - Rating: 5)
Starting with Stephon looking and explaining things that were not safe at my house and then having David and Louie the very nice and knowledgeable electricians install all the new outlets and fixtures theres nothing I can say except wonderful, pleasant, neat and I will recommend your company to anyone who ask. Thank you again Stephon, David and Louie.

Review 25 (2023-06-14 - Rating: 5)
Patrick Riley did a fantastic job installing my tankless water heater. They came in with a reasonable bid on the service, showed up on time and finished sooner than expected. What they did looked extremely well done, almost a work of art. I will definitely consider them for all future work i might need done. BTW, the electrical work was done by another contractor.

Review 26 (2024-07-12 - Rating: 5)
I give 5 stars for electrician. His name is Miguel Bojorqyez. My house had problems with AC and power. The AC didn’t work, and the main breaker tripped all the time. I called some electricians from different company, but they couldn’t fix it . They just came 5-10 minutes touching something and then they left and the main breaker keeps tripping. Until Miguel came to change new panel. Every time we had trouble, he comes my house right away and works really hard until the job is done. This was a really difficult job, and he put his all into it. He is the best electrician ever! Thank you very much Miguel, I appreciate all the hard work you did to bring the power back.

Review 27 (2024-07-22 - Rating: 5)
Aaron was the best HVAC technician! I experienced the same issue last summer with my AC and Aaron discovered that the company who came out prior missed an opportunity to fix the issue all the way. He took his time to solve even though I know he was super busy and I feel much better knowing that I shouldn’t have to worry about the issue again.

Review 28 (2024-07-12 - Rating: 5)
Miguel Bojorquez did a fantastic job in our home . Very knowledgeable on all electrical equipment in the home , ie smoke/ fire alarms , gfi outlets , circuit breakers. He was extremely personable and well mannered . I highly recommend him .

Review 29 (2025-01-01 - Rating: 5)
The technicians were very professional and they explained my situation to my satisfaction. Very happy with the work.

Review 30 (2024-02-17 - Rating: 5)
I cannot say enough amazing things about this company.First of all their attention to detail and trouble shooting is exceptional. The gentlemen that came out inspected the entire property until they got down to the root of the issue. This issue was overlooked by other companies which did not make me feel safe but this company took the time to make me feel important.The company is also very communicative. Once they figured out what was going on, they provided us with all of the options to consider. I loved that they weren’t pushy, but informative. Again, they took their time to help me understand those options and what would work best for me and my situation.Promptness is another thing that sets this company apart. As soon as I made the decision to move forward with them, they had the parts immediately and were able to fix my issue the day I called them back.I also feel that they are very affordable. I was very impressed with what their VIP Maintenance Policy included and how much it cost.I just want to thank this amazing team for taking the time to help me out and ensuring my safety!!! I love how available they are and how compassionate and knowledge their technicians are.

Review 31 (2024-06-10 - Rating: 5)
Had a toilet leaking in our master bathroom and after having another company come out 3 times with no solution we decided to call Patrick Riley. We have used them in the past and they always do great work. Shawn was professional, courteous, and on time. He even put up with our chihuahua. We are repeat customers and will continue to use them with excellent technicians like Shawn.

Review 32 (2024-05-01 - Rating: 5)
Very rarely am I compelled to leave a review regarding a company’s service. However, my experience was exceptional so I feel the need to.The plumber, Kamil that repaired our issues was punctual, professional and explained things well. Prior to each visit, he called to tell me exactly what time he would arrive at my home. I appreciate that I was never given a 3-4 hour window to get the work done. During our initial repair he noticed an issue w/ a valve that could be problematic in the future and provided a quote. When he came back out to repair it, he maintained his professionalism and also helped me get in contact with another company regarding something I thought was plumbing relating in order to get a diagnosis.I would recommend this company to others.

Review 33 (2024-04-20 - Rating: 5)
We had a fantastic experience with Kweli! He was incredibly friendly, thorough, and took the time to educate us about the work being done. We really appreciated his transparency on pricing and how he reviewed the VIP program with us. Additionally, he even had us check to ensure the area was cleaned up thoroughly enough. Overall, it was a great experience, and we highly recommend Kweli for anyone in need of electrical services. Thank you for your outstanding work and we will be calling for our next project.

Review 34 (2023-06-14 - Rating: 5)
Gene and Caine came to my house to check on a small leak in my Water Softener System. Gene determined the source of the leak, repaired the leak, and explained why the leak occurred. He even put a covering on the tank- no charge. Thank you for excellent service!

Review 35 (2024-05-31 - Rating: 5)
My APS bill has been skyrocketing and was told to have my AC units checked out. Called, and they were able to have a tech out that day. Our tech Tyler informed me the one unit was overworking and probably the cause for the hike in usage. He spent 4 hrs going over everything with us and making sure all our questions were answered. He didnt make us feel like we were taking up a lot of his time. He was able to schedule next day install. Cristian, Martin, and Ivan were here til almost 7 pm getting everything installed. They put in an 11-12 hr day. I dealt mostly with Cristian and he went over everything at the end to make sure we were comfortable with everything before he left. They also cleaned up before they left as well. So far a good experience overall.

Review 36 (2024-05-10 - Rating: 5)
Patrick Riley replaced the main water service line to my house. From the first phone call to the initial estimate to the finished job, I dealt with kindest people who are also the most hard working. Kamil ensured I understood what was happening every step of the way and the crew just gave it everything they had. The company’s 10-year warranty is an amazing bonus. Thank you all for all your attention in fixing my broken water main!

Review 37 (2024-11-05 - Rating: 5)
Im giving FIVE stars to Gavin! I have never had a better experience with a maintenance call than I had with Gavin today.Gavin checked every part of my furnace/ HCAC unit and fully explained what was going on. He documented his work with video and in writing. I highly recommend Patrick Reilly / Isleys and even more recommend Gavin.

Review 38 (2024-07-17 - Rating: 5)
Kweli and Miguel were very friendly, knowledgeable, and helpful. They went above and beyond to make sure my old house was updated to code. Kweli took the time to make sure everything was done that I needed to be safe for me and my family. Thanks Miguel and Kweli for your outstanding work!

Review 39 (2024-04-28 - Rating: 5)
I had excellent service by Gabriel Luna. My AC wasnt working correctly all afternoon. After my initial call, he arrived less than an hour later. Gabe was very friendly and polite. He quickly diagnosed what was wrong and was able to fix it! Luckily, it was a simple problem!! He still wanted to check they system out before he left to make sure everything was okay.I asked him to show me how to program the AC and he did! I would highly recommend getting Gabriel to do any AC job you may have. Im a first grade teacher and I give him an A++++++ for his service. Patrick Riley is lucky to have such and outstanding employee!!

Review 40 (2024-04-25 - Rating: 5)
Our technician, Jeff A. was very professional. He serviced our heating and cooling systems by providing photos and videos of each part he accessed. This helped us to understand his explanations of what was necessary to keep our systems in top form. Jeff’s informative methods helped us to decide to renew our contract with Patrick Riley/Isley’s for a third year.

Review 41 (2023-11-16 - Rating: 5)
Highly recommend Patrick Riley. We had a stoppage in our house and I called to make an appointment and they sent out Marco within 4 hour window. Marco was informative and professional. He explained everything to us and cost before he did any work. Also the quality of work was awesome. We greatly appreciate his help with our plumbing problem we were encountering. Thank you.

Review 42 (2024-05-16 - Rating: 5)
I recently had a new AC unit installed by Patrick Riley. It was a positive and informative experience. The team of Matt, Angel and the crew that came out for the installation was great to work with. That was followed by the team of Kwell and Michael who completed an electrical inspection and worked to create a priority for the items that were recommended for update and repair once the installation was complete. And finally that was followed by Camas who completed the electrical repairs to ensure that my new AC unit would not overwhelm my existing electrical system. From beginning to end, each individual and team worked professionally and knowledgeably, respectfully and friendly so that I was very comfortable throughout the process. Even their interactions with my dog were positive. I do not hesitate in recommending Patrick Riley to you for your AC and electrical needs.

Review 43 (2024-08-23 - Rating: 5)
Damion was terrific! Flushed our water heater and checked all plumbing fixtures. He did a great job.

Review 44 (2023-10-28 - Rating: 5)
Bryan and Hudson were exceptional! We had some errors pop up on our AC and it was getting warm in our home. They came out within a few hours and were able to identify the issue quickly. Not only did they fix our sensor, they educated me on things I never knew and did a full inspection after closing time to ensure we were taken care of. I am thoroughly impressed with their quality of service and renewed our VIP package. Thank you so much for your help and for going above and beyond.

Review 45 (2024-03-13 - Rating: 5)
Had my AC units tuned up today, Our service Tech was great. A very kind , polite and respectful young man. Explains everything from start to finish. Took his time and did a very thorough andcomplete tune up on both my properties. Thanks Tabor , Now I am ready for the hot summer months to come.

Review 46 (2024-05-22 - Rating: 5)
5-8-2024. Had Duct system cleaned & sealed by Angel, Max & Bryce. Appreciated Angel explaining everything and providing me with videos of before & after. During the cleaning process a light fixture was damaged. Angel took charge of the problem and tried to find a replacement locally. He found the part on Amazon & got permission from his boss to order the part. After Max & Bryce left Angel checked all the rooms to make sure everything was done and cleaned. Overall they did a good job, especially Angel who took the time to solve the problem with the damaged light fixture. He wasnt the one working in the room where the light fixture was damaged but he immediately took control of the situation. I give Angel 5 ***** for great customer service.

Review 47 (2024-03-28 - Rating: 5)
I’m very happy with the work done by Patrick Riley-Isley services. Kamil, the plumbing technician assigned to the job, was professional and polite. He took time to explain everything to me, and provided options to help facilitate my decision. The work was completed in a timely manner, and I am very happy with the outcome. I highly recommend this company and this technician.

Review 48 (2024-09-12 - Rating: 5)
Travis was very knowledgeable and kind. Best experience I have had with Patrick Riley since I have used them.

Review 49 (2024-02-18 - Rating: 5)
From the customer service on the phone to the communication to let me know what was happening with my service call went GREAT. When the service technician arrived he was polite and spent time explaining to me know the issue with my unit (repaired quickly) and options for preventative maintenance in the future.Overall highly recommend.

Review 50 (2024-07-24 - Rating: 5)
Kyle the tech was polite, knowledgeable, and explained every detail of what was wrong and fixed in less than 20 minutes..clued me into the yearly maintenance program which I will soon enroll in..GREAT COMPANY

Review 51 (2024-12-04 - Rating: 5)
Gene was here to do maintenance on my plumbing. He had to replace faucets under both of my bathroom sinks, & did a very nice & clean job. He also took care of my water heater. He did a wonderful job, & cleaned up after he finished with the jobs.I would recommend Gene for doing any plumbing problems. He was also a very nice gentleman to work with & had a very good personality!!

Review 52 (2023-03-22 - Rating: 5)
We had a new toilet to be installed the old one was over 33 years and the bracketing had rusted. Miko Markovic of Patrick Riley/Isleys worked through all the difficulties and the new toilet is successfully installed. Thanks Miko!

Review 53 (2024-11-26 - Rating: 4)
Great service, but scheduling needs fixing. I was scheduled 8-12; didn’t arrive till evening.

Review 54 (2024-04-14 - Rating: 5)
Curtis was an absolute Godsend. We got the worst possible news for our unit and with a lesser professional, it would have been a bad day- but Curtis was so incredibly kind, thorough and knowledgeable, courteous, and patient. He took the time to really explain everything in detail, and we never felt pushed or pressured or like he was trying to up-sell us.Its never fun to buy a new ac unit... but Curtis made the process clear and bearable, and we sincerely feel were in the best of hands.

Review 55 (2024-04-30 - Rating: 5)
My experience was excellent. Jeff A. was professional and willing to answer my questions. He was able and willing to go above and beyond. He repaired errors from the original installation by the previous company.We will be asking him to be our representative in all future appointments.

Review 56 (2024-06-26 - Rating: 5)
Kyle was amazing. So friendly and courteous and very committed to making sure everything was perfect. I will definitely call them again in the future if needed.

Review 57 (2024-05-07 - Rating: 5)
My airconditioner technician, Victor M, showed up ontime for my Spring routine maintenance service. He was polite, professional and very personable. Victor took the time to answer my questions without rushing. Overall, my 10-year old heat pump is in good shape. It will need a thorough internal cleaning soon and Victor gave me a written quote for that service so there wont be any surprises. I will specifically ask for Victor when scheduling my next service.

Review 58 (2024-04-22 - Rating: 5)
Everything was done with utmost care and Kweli Belle was totally professional. I asked if he could do some additional work and he went out of his way to complete it quickly and to my complete satisfaction. Will always call for him for the next time we need electrician

Review 59 (2024-04-11 - Rating: 5)
Nico called early on Thursday morning April 4th as promised when I made the appoinment. He arrived soon after and inspected the stopped drain. He explained the pay structure and tried to auger out the clog. He was unable to reach the clog so he offered to use another method. We agreed that the clog was too small for the cost and Nico did not charge me anything because he couldnt help me. He advised me to use a drain cleaning product and auger the drain myself. He was polite and helpful with information. I was prepared to pay for his time but I like the no help, no charge policy and I will definately remember Patrick Riley/Isleys in the future.

Review 60 (2024-08-05 - Rating: 5)
The guys did a great job. Very neat and clean and fast. I know if I had another problem I know who I’d call.

Review 61 (2023-09-15 - Rating: 5)
Bryan was super friendly and professional. He told me what I could do to improve my efficiency without being pushy but made sure I understood my options clearly. Got me the best deal and took care of my property as well as I would. Best tech ever! His helper Augustin was great as well - keep him!

Review 62 (2024-03-25 - Rating: 5)
Have you ever had out of state company and something goes wrong with your HVAC that you have no control over fixing?Well, that happened to me last week.I called my HVAC company (Patrick Riley) and they were able to fit me in that day.They sent Aaron out. He came to the front door and as I was approaching the door to let him in HE ROLLED OUT A RED CARPET TO MY DOOR. What a guy 😁. He came in and he and I discussed the problem. He figured out what was wrong but didnt have the particular part he needed to complete the job.Instead of saying I will have to come back tomorrow he drove to another workers truck to get the part. What a guy, not wanting to leave his customer hanging another day.Aaron went above and beyond to get the job completed. My family and I were very impressed with his work ethics. Thanks again Aaron. You rock!! 😆

Review 63 (2024-05-29 - Rating: 5)
Had surge protection added to power boxes, all new smoke detectors amended the crew was awesome, they wore protective covers for my floors, were extremely knowledgeable & professional - Would highly recommend Patrick Riley & will use them in the future!

Review 64 (2023-09-28 - Rating: 5)
Tony S come to my home for my annual AC maintenance. He did an excellent job. He took the time to carefully examine the AC unit. He spent a good hour here to make sure everything was OK. He was very thorough and professional. He was on time and made sure all my questions were answered. One of the best service calls I have had.

Review 65 (2024-05-18 - Rating: 5)
Had an issue with my AC unit on a Saturday when it was 100 here in Phoenix. Aaron showed up on the same day when he said he would, took a good look at our system and quickly identified the problem. Great phone support from Sophia as well.

Review 66 (2024-05-17 - Rating: 5)
My electrician, Kweli, did an excellent job. He took his time in assessing the electrical system of my house. As the system is 24 years old, there were a number of items that needed addressing. He explained these well and ranked them in the order of repair need. His work was methodical and efficient. Kweli was polite and prompt. He had no issue with my questions and explained things in an understandable manner. Well done Kweli!!!!!

Review 67 (2024-04-16 - Rating: 5)
Exceptional service from start to finish! Curtis Guthrie provided prompt and professional assistance. From the initial call to the final installation, his expertise and attention to detail were evident. Highly recommend Patrick Riley to anyone in need of reliable HVAC solutions!

Review 68 (2024-04-25 - Rating: 5)
Patrick Riley has done a good job for us with their VIP maintenance program for our AC systems. Today, Curtis checked our two AC units and did the 6 month checkups. It was great that he actually came 2 hours early!! Yeah! Our units are older - and we are very aware of their condition. Patrick Riley is helping me get the best out of them before they need replacement. THANKS Curtis! Also, one of the best investments we did was in spring 2022, having the Air Ducts cleaned. I highly recommend Patrick Riley!

Review 69 (2023-12-15 - Rating: 5)
The two technicians who came to deal with shower faucet issues and leak in my system did a tremendous job. They were not only on time but early. They (Niko and Frank) were at all times professional, courteous and patient. They did over and beyond what I expected. I am now their client in a permanent basis. 100% satisfied.

Review 70 (2024-05-13 - Rating: 5)
Max was the technician, came to the house at the agreed upon time and was extremely courteous, professional, and personable. Had a very good experience with him and would definitely be happy to work with him in the future!

Review 71 (2024-03-04 - Rating: 5)
Kyle got our doorbell working again, and he helped us out of getting our doorbell camera onto our phone. He explained what work needed to be done and the cost, and he had a can-do attitude. Ill enjoy having him do more electrical work in my home.

Review 72 (2024-04-29 - Rating: 5)
Had my power go out late at night including power to my air conditioning. Kweli did a fantastic job not only determining my needs but also working with me as this was a pricey repair but needed to be done. Kweli made sure to start with the least costly fix and always let me know when those options were no longer worth the money spent. I ended up needing a whole new electrical panel. Although i was without any power for a few days, Patrick Riley and Kweli were always available for me to call and made sure i had power back as soon as possible. I was treated like family and i value the honesty during the whole ordeal! My man Kewli deserves a promotion! Shout out to Joe and joshua as well for assisting with the installation. Thank you Patrick Riley!

Review 73 (2024-05-25 - Rating: 5)
Tech was professional, courteous and always a smile.Work was satisfactorily completed ontime as promised. I will definitely use Patrick Riley again.

Review 74 (2024-04-22 - Rating: 5)
Patrick Riley is an excellent heating snd cooling company! We had Jeff, an excellent tech, today for a complete inspection of our York air conditioners. TheProfessional job and personality of Jeff is unmatched!!

Review 75 (2023-06-03 - Rating: 5)
We have been working with Patrick Riley for about 5 years. They have by far been the best company to deal with. Their service people are excellent with their professionalism and people skills. Both are important if your customer has a non-working AC unit. Our service person today, Max Byrd, was very knowledgable, kept us informed of all steps he took and was a delight to have in our home. Great work.

Review 76 (2023-03-14 - Rating: 5)
Kevin and Curtis were very knowledgeable and kept me informed through maintenance process. We agreed it was time to replace old unit and install will be completed tomorrow. Excellent customer service. Will definitely request they become my maintenance techs in the future. Jeremy installed new unit next day! Great customer service from all!!

Review 77 (2023-06-10 - Rating: 4)
Christian, Angel and Juan were very professional and got the job done in a tight space no less. Spent the time cleaning up and making sure everything worked great. The company was able to get a new unit installed the next day which is great and offer a very nice warranty and service package, but I can’t give 5 stars because of the price, and the nebulousness of the breakdown in cost. Other than that the house is cooling better than ever.

Review 78 (2023-12-06 - Rating: 5)
This company was fantastic. Arrived when they said, 100% free estimates,cleanliness, courtesy, and both Bryan and Jeff completed all the work to our satisfaction. We really appreciate all that was done. We now have the AC and heating company we will use in the future.

Review 79 (2023-11-09 - Rating: 5)
Nico was my Servise representative. Called when he was on the road and again when he arrived. He was courteous, knowledgeable, and did not hesitate to answer any questions. My initial phone call was also handled in the same manner. I highly recommend Riley Isley for plumbing needs.

Review 80 (2024-01-19 - Rating: 5)
My experience was awesome. My tech, Gene, was great start to finish . He explained everything, answered my questions and was totally polite and helpful (and so was his assistant) I would definitely call him again! A+!

Review 81 (2023-06-17 - Rating: 5)
Gene is very professional, efficient, quality workmanship, and work ethics. He explains the work project before he begins and how it will improve the efficiency, ie water loss over time. Parts break down over the years and better parts installed today to 2 outside faucets. He also checked my washer for any problems. He made the rounds of my plumbing areas inside to be sure no other issues were found. He is very personable and has excellent customer service! He did not become inpatient with my multiple questions. He is certainly an asset to your company. Be proud of that! Keep up the great work, Gene! This world needs guys like you! Thank you!

Review 82 (2023-07-22 - Rating: 5)
We can always rely on Patrick Reilly. Miko was sent to help me with a plumbing issue. He was very kind and professional. He really did a great job. He explained what was needed in a clear understandable way. He is an excellent employee. His work ethic and knowledge base reflects in the professional work he has done.

Review 83 (2023-05-11 - Rating: 5)
Two technicians came to do a 6 month check up on my ac system prior to summer. Both were very professional and took the time to get acquainted with my dogs. They did spend more time than I expected but both were very, very thorough. They offered to replace my ac filter but I had the wrong size and Curtis took the time to go to the store and purchase the correct filters and installed them. As a recent widow they were very compassionate and took the time to explain everything to me. I would highly recommend.

Review 84 (2024-02-01 - Rating: 5)
Curtis with Pat Riley has helped us twice now. Each time being considerate of the hardships letting go of large amounts if money can cause a family. While still laying out all of our options. One day we will need to buy a new unit but until then he has helped us keep this one going. When the day comes, I know who we will call.

Review 85 (2024-04-22 - Rating: 5)
Jeff was service tech. Arrived on time. Very thorough. Provided pictures of attic and equipment and spent several minutes explaining. Nice young man, seemed very competent.

Review 86 (2024-04-25 - Rating: 5)
Aaron was awesome! He was very polite, thorough and help me understand our system some more. Would definitely refer to others!

Review 87 (2023-07-24 - Rating: 5)
We used Patrick Riley when our AC unit stopped working. Curtis Guthrie got us a new one and working with him then and since has been a dream. He is knowledgeable, helpful, and reliable and I trust that he will do what he says and do it well. His team, which includes another incredible tech named Kyle, is top tier and Id definitely recommend.

Review 88 (2023-08-29 - Rating: 5)
Curtis the Technician gave us excellent customer service and was very straightforward of our issues with our AC unit. He went over and beyond to make us comfortable about our decisions and went over all warranties. Recommend Patrick Riley AC

Review 89 (2024-05-02 - Rating: 5)
Fast response times and kind staff. Kyle quickly identified my electrical issues, walked me through my options and saved my house from fire hazards in the attic! No pressure to upsell, I will be using Patrick Riley again in the future.

Review 90 (2023-07-28 - Rating: 5)
My AC went out on a Saturday night at 6:00pm and Curtis G. was there by 10pm to assess the problem. After review (he was there until 12:30 am) it was determined that a new AC was in order versus replacing old parts (9 years old). So, with that said and the weather in Arizona at its hottest they replaced my AC by Tuesday morning. At this time of year, thats extremely fast.In the meantime Curtis was nice enough to provide a window AC of his own for us to use until the work was complete. This allowed my dogs and I to stay in the house (1 room) instead of trying to find a hotel that accepts dogs. This was way over and above for an AC company, THANK YOU CURTIS!When the technicians showed up at 6am to start it was another extremely hot day, Cristian and Juan worked there butts off in the searing heat to get the AC hooked up as quickly as possible. The amount of work that needs to be done to attach an AC is extreme and all done in a hot environment (outside and garage).A special shout out to Cristian who had the old AC and furnace removed before Juan and himself started installing the new one.THANK YOU CRISTIAN!In summary, losing your AC in Arizona can kill you, but thanks to Patrick Rileys team of employees this experience couldnt have been better, They actually CARE. Thanks again,

Review 91 (2023-08-22 - Rating: 5)
I had Patrick Riley / Isleys drop by to do the plumbing inspection today and the technician was professional, easy to talk to, and he answered all my questions. They are my go to for my AC needs and I will continue to use them. Clear quotes for services and I am enjoying the VIP program that I have with them as well.

Review 92 (2024-04-17 - Rating: 5)
Kweli Belle was an excellent representative of Patrick Riley. Extremely knowledgeable & gave me much needed insight on ways to protect my house with electrical upgrades.

Review 93 (2023-10-19 - Rating: 5)
Curtis Guthrie was a professional and knowledgeable A/C technician. From the start Curtis explained everything that needed attention along with the price it would cost. He was personable without being pushy and he delivered . We (the customers) need more people like him.I give Curtis a Five Star revue.

Review 94 (2024-03-29 - Rating: 5)
Aaron was thorough in checking out a/c units. His knowledge and professionalism in sharing what he was doing as well as what he discovered and how to move forward was appreciatedHe was respectful of our property

Review 95 (2024-01-29 - Rating: 5)
Update 01-24-24 Kamil to the rescue again! My toilet seemed to have a bad seal & was emitting sewer gas when flushed. I had the same problem a few years ago & was puzzled that the seal would have gone bad again. Kamil showed me how the previous tech did not actually repair the issue but just put a bandaid on it. The flange was rusted thru & the pipe was crooked & too high. He & the company worked with me to keep the price down a bit with an innovative solution. I trust Kamil & Patrick Riley to take care of my plumbing & HVAC issues & quote me fair pricing.I had a leaky ice maker line I wanted removed and replaced with a spigot to connect cold water to my dryer for steam. During the estimate process, it was discovered the water pressure was way too high and the pressure vacuum breaker to my pool and irrigation was failing. Kamil was very responsive and personable. It only took 2 days from the time he gave me a quote to the finished work. He explained everything he did and worked quickly and was very respectful. The pricing was much more competitive than others I met with. I will be contacting him for any other plumbing needs I have in my home. Great experience!

Review 96 (2023-04-23 - Rating: 5)
We contacted Patrick Riley when our AC unit was acting up. Ben came out and did a system inspection and was very thorough and professional. We needed a new AC unit installed and Ben went through every step with us and arranged for the whole project to be completed the next day. The crew that was dispatched was amazing and very skilled, completing the project with great efficiency. We will be using Patrick Riley for all future HVAC services.

Review 97 (2023-11-22 - Rating: 5)
Had Isley’s repair a stubborn issue involving a bathroom faucet. Brandon, the plumber, was fantastic. Brandon is very knowledgeable, professional, and he took the time to trouble-shoot and fix the problem. So, we appreciate all of Brandon’s hard work and he made the process a good experience.

Review 98 (2024-01-11 - Rating: 5)
Jeff and Bryan came to estimate my HVAC for system cleaning and ductwork testing/sealing. I appreciated that Riley/Isley is committed to leverage very experienced tradesmen to train newer-to-company technicians. They were both personable, knowledgeable, and thorough. They took the time to tell me the advantages of the work being contracted (without high pressure), and made sure I understood each item of the contract. Great customer service, great assets for Riley/Isley.

Review 99 (2023-10-30 - Rating: 5)
I found myself with an emergency plumbing situation on a Sunday afternoon. They were able to get a technician within a couple hours.Brandon was very knowledgeable and professional and fixed the issue and had my water back on quickly.

Review 100 (2024-05-11 - Rating: 5)
Curtis is the BEST. His positive energy is contagious. He really takes pride in his work and cares about his customers. He treats your home as if it was his own.

Review 101 (2024-05-08 - Rating: 5)
Updating 5/08/24Patrick Riley is still great to work with, especially for AC. Taber is a great and knowledgeable tech that consistently does a great job of explaining everything, and making everything is done correctly the first time. Couldnt ask for anything more.These guys are great. Highly recommended. I’ve dealt with some horrible HVAC companies over the years, to the point where I have to threaten people to get anything done right. These guys did a great job the first time, and repaired tons of mistakes made by previous company I used. They even show up when the say they are going to show up. If for some reason they can’t, they call and let you know.I use Patrick Riley for both HVAC and plumbing, and they have always been great.Great company, great employees. Always a good experience.Use Patrick Riley if you want things done right the first time.

Review 102 (2023-06-06 - Rating: 5)
Curtis Guthrie came out on service call for my AC unit not working. Explained the issue at hand, explained what my options are.YES we had to go with new install due to repairs and age of current unit.All details explained and was able the schedule next day install.Excellent rep to have at your company l.

Review 103 (2024-04-15 - Rating: 5)
We had the pleasure of dealing with Curtis , he was amazing. He worked his schedule to meet me at night when I was getting home from work.Sar down with my family and I and went over all the details of having two new air-conditioning units installed. Fantastic experience, and I would recommend Curtis and his company’s services to anyone .

Review 104 (2024-03-15 - Rating: 5)
Aaron came out and cleaned my system. I have to say that I am highly Impressed. He was extremely professional and knowledgeable. He took the time to explain every step and explain each option.

Review 105 (2023-04-26 - Rating: 5)
Angel, Luis and Anthony were great to have in my house. They were courteous and friendly the whole time, respecting me and my belongings covering all that needed to be protected. The cleaning and sealing of every duct could not have gone smoother, even the tricky ones. I felt that I was in good hands and any worries I had dissolved seeing how much care they were taking with my house and things. Friendly smiling fresh faces made it painless when it could have been stressful. Thank you guys you made it so much easier than I thought it would be.

Review 106 (2024-04-24 - Rating: 5)
Curtis got us back up and running in under an hour after picking up a new blower motor. Super friendly and definitely knows what hes talking about.Thank you, Curtis!

Review 107 (2023-09-25 - Rating: 5)
9-25-23. Bryan and Tony came to our home today. On time, professional. Used pictures, answered all of our questions.We received a new surge protector along with an extended labor warranty. Were very happy with the way the way Bryan and Tony handled themselves. Thank you Patrick Riley. D.N.

Review 108 (2024-01-11 - Rating: 5)
Darren Bryan and Mike were very polite and pleasant to deal with explained everything completely. Quick service they will be installing our new air conditioner tomorrow

Review 109 (2023-03-28 - Rating: 5)
The gentlemen that came out to replace our water heater, water softener, and install our RO system, Johnathon and Caine, were so kind, patient, professional, and thorough in their work. They took the time to explain the new systems to us, and to get everything removed and installed so everything was up and running smoothly again!We also had, Larry, Cristian, Jeremy, and Angel come out to install our new AC units and they were great also! The care and attention they took to protect our floors and cleaning up after a day of installing our new, beautiful AC units was amazing! They all worked so hard going up the stairs and into the attic with all the equipment and everything that had to come out of the attic - they are a hard working crew! They took the time to explain the new thermostats and clean up everything!Both teams were amazing - great group of men who were professional and fantastic at their jobs!

Review 110 (2023-10-19 - Rating: 5)
Highly recommend. Starting with Juan who called to let us know he could come sooner than scheduled and then walked us through the issue and how it can be fixed. We know we will need to replace unit in the not so distant future and will be choosing Patrick Riley to do it.

Review 111 (2023-07-06 - Rating: 5)
A great experience and a great job, The A/C in my 95 year old parents home went out the day befoer the 4th of July Holiday, Patrick Riley/Isleys responded quickly, Curtis the tech they sent was very knowlegable and did a great job explaining the options and details, he did everyting he could to get them back up and cooling, and even provided a temporary A/C unit to cool a room so they could use it while waiting for the equipment. He was able to schedule on the 5th at 6 am and the crew was right on time, very friendly and easy to work with. The guys did an excellent job, very helpful with the use of the system and explaining everything. Their work was clean and very professional I would definately recommend them and I will certainly use them again.

Review 112 (2021-07-21 - Rating: 5)
This team was amazing to work with! They got out to us immediately and got us a quote. The pricing was excellent and TY the GM was very responsive and fast with us. His team was polite and very knowledgeable and made me incredibly comfortable with them. Curtis and our installer were incredible! We got our AC in 2 days prior to what we were quoted. I am so thankful and appreciate the hustle to get out Ac back running!!!

Review 113 (2023-09-01 - Rating: 5)
I had a plumbing emergency, and Marco from Isleys was quick to respond and help me every step of the way. Im grateful for his hard work, focus, willingness to inform me of what happened and what to do next time something happens. Ill keep calling them for help as long as they keep great representatives like Marco!

Review 114 (2023-06-10 - Rating: 5)
Jonathan Jimenez was my plumber from Patrick Rileys plumbing. He didnt outstanding job of assessing the situation fixing in a fairly short amount of time. I had a pipe burst in the wall behind my shower head. Appreciate his integrity! I would highly recommend using this company and requesting Jonathan.

Review 115 (2023-10-31 - Rating: 5)
Brandon came to my home to do a plumbing repair and did an outstanding job. He was also extremely polite, customer service oriented and friendly. In the future, I will request him by name.

Review 116 (2023-01-04 - Rating: 5)
Victor did a great job fixing the issues with my AC. I was scheduled quickly, he called ahead, arrived on-time, and kept me in the loop via video text. It was great to have a video to see the issue while it was being explained. I was happy to find out it was covered under warranty from a prior vent cleaning we had done. I will use Patrick Reilly, and hopefully Victor, again. Thank you, Victor!

Review 117 (2023-01-08 - Rating: 5)
We had a leak on our main water line from a construction crew that messed it up. This company came out and scheduled everything very quickly and professionally. Helped take pictures and offered to write up everything for possible reimbursement from the company at fault. I was very impressed by their kindness and professionalism and the quality of their work. I would highly recommend and will use again 👍😊

Review 118 (2024-08-27 - Rating: 5)
I have used Patrick Riley since 2016. Fair honest assessment with no pressure to have suggested work done on the spot, but they are able to get straight to work if an agreement is reached.

Review 119 (2024-01-11 - Rating: 5)
Gene from Patrick Riley did our plumbing maintenance check today. He was very thorough, flushing the water heater, resting our water and checking plumbing fixtures. He was very knowledgeable and friendly.

Review 120 (2024-12-20 - Rating: 5)
My service was scheduled for one o’clock and I was notified the workers were on the way about 15 minutes before one. They arrived promptly and began working. They took care to cover furniture and walls with plastic to keep them clean. They were professional, friendly, and worked hard. They took before and after pictures to show me what had been cleaned. They did a great job.

Review 121 (2023-06-26 - Rating: 5)
Our service technician, Taber Sofianos, was absolutely incredible! Punctual, professional, great personality, sent me videos in real time of his inspection process, did a very thorough job all around! We were very impressed with Taber! A true asset to the business!

Review 122 (2023-01-27 - Rating: 5)
Chuck, the Technician, was on time and very professional. He was also more thorough than any HVAC technician I have ever experienced. Most importantly, he was very honest. Unfortunately the Company, Patrick Riley, is very expensive and the small part he replaced in the A/C unit was VERY expensive. Far over the online averages for the same work but again I give Chuck credit for making the effort to get the price down a little.Overall good experience solely because they have a good employee.

Review 123 (2022-07-09 - Rating: 5)
Patrick Riley’s technician, Johnathon, did a great job. He was respectful, professional and knowledgeable about the functioning of a reverse osmosis system I wanted installed. He went great lengths to explain what was needed to get the job done. He did not rush me to make a decision. I will be using Johnathon in the future. He’s friendly, informative, and very professional. Plus, it doesn’t hurt that he has a nice smile and a southern Accent! I couldn’t have gotten the job done without him. Thank you Johnathon!!

Review 124 (2023-11-29 - Rating: 5)
Curtis was efficient, courteous, and knowledgeable. He explained all of our questions to help us understand what new HVAC unit met our needs. Our unit will be installed in just days from time of purchase. Wow!Jack

Review 125 (2022-08-11 - Rating: 5)
Had a leaky solar/electric hot water heater. Contacted Patrick Riley and Bo was dispatched. He showed up on time and called prior to arriving. He was very friendly and professional. He gave me a very reasonable estimate and started to work on the replacement immediately. He replaced the hot water tank, circulation motor and a number of valves. His work was very detailed and meticulous. The next day when he returned to finish the job I expressed concern that something did not appear to be working correctly. Rather than dismiss my concerns, he tested out the system and found and corrected the issue. The system has been working perfectly since. I highly recommend Bo and Patrick Riley.

Review 126 (2023-11-30 - Rating: 5)
Great job checking the unit! They were very nice and professional! Thank you Bryan and Frosty!Thanks for being flexible with our schedule!Follow up visit went great, too! Thanks again Bryan and Frosty!

Review 127 (2022-03-23 - Rating: 5)
Patrick Riley’s technician, Michael, did a great job at explaining the problem with our water heater. He was very knowledgeable about the new product but didn’t rush us to make a decision. The installation went smoothly and we had hot water 20 minutes after he left. I couldn’t ask for a better experience. We are never happy about breakdowns but it’s good to know you got the right company and the right guy!

Review 128 (2023-06-14 - Rating: 5)
Gene did a fabulous job replacing our hot water tank. He was prompt, professional, and personable. All questions regarding our plumbing needs were addressed. We won’t hesitate to contact him for any future plumbing needs.

Review 129 (2023-06-06 - Rating: 5)
Angel, Anthony & Gabe were very professional and did a great job testing, cleaning and sealing my ducts. Living in AZ, I highly recommend getting this done. I would also like to thank Bryan E for doing a thorough VIP maintenance and recommending the duct cleaning

Review 130 (2022-07-20 - Rating: 5)
Curtis was on time and knowledgeable. He arrived at the home and was immediately to work, and ready to diagnose any issues with my system. He was training a new specialist, so he was multitasking and still getting the job done. Curtis truly went above and beyond to make sure I was informed on the system and what was needed to remedy my issues. Overall a wonderful experience, and I highly recommend Curtis and his team for any of you HVAC needs!

Review 131 (2023-11-18 - Rating: 5)
Kamil Was professional, knowledgeable, and easy to work with. We upgraded our water heater to a tankless water heater and a whole house filtration system. Kamil Did an excellent job and was as efficient as possible! Another issue came up on our property and he agreed to come back the next day to finish it personally. That was very much appreciated, and was a testament to the level of service that we get from Patrick Riley. We had an excellent experience.

Review 132 (2023-04-14 - Rating: 5)
I was very pleased with the service that I received. The Technician Gene did an excellent job installing my water heater, he took the time to explain the installation process and completed the job in a very timely manner.

Review 133 (2023-10-10 - Rating: 5)
Tony was awesome. He was very thorough and explained everything as he went. His explanations gave us confirmation that we were working with the right technician from a great company.

Review 134 (2023-05-10 - Rating: 5)
Miko came to do a heater maintenance and inspection of the plumbing. The service was excellent!! Very informative and patient with my questions. He also wasn’t pushy to sell me anything. Also very through in his inspection. I plan on using them again.

Review 135 (2024-07-21 - Rating: 5)
Quality service, Professional, Tech Jeff A. did a very thorough job on inspection and explanation of needed maintenance of the Heat Pump. Very understanding of my needs of scheduling and cost. highly recommended for future service of my unit. Thank You

Review 136 (2024-04-16 - Rating: 5)
Nick from Patrick Riley was great! He arrived early and worked fixing what I needed, within my budget. He also made suggestions of what to do next...

Review 137 (2024-03-01 - Rating: 5)
Mr. Curtis of Patrick Riley is an exceptional professional and very knowledgeable and honest. He is surely an asset to the company. Thank you Sir!

Review 138 (2023-03-17 - Rating: 5)
The day after installation of my new AC/furnace system Patrick Riley purchased the company I had contracted with, Isley’s. I was quite nervous and upset about the change because I had chosen Isley’s as my contractor after researching others and the favorable experiences I had with them in the past. There were a few items pending after installation. Patrick Riley’s timely completion of these items was exceptional. Kyle, their quality control technician was excellent. He was professional and knowledgeable with problem resolution, patient and informative with all of my questions. Based on my experience I highly recommend Patrick Riley Cooling and Heating who bought out Isley’s.

Review 139 (2023-06-06 - Rating: 5)
I was previously with Isleys & Ben Hoss came today as my Service Technician & was so thorough & considerate to leave my home better than he found it. He took videos, explained status of my system & went above & beyond. Id recommend Ben & Patrick Riley to my friends & plan to stay a customer!

Review 140 (2018-06-05 - Rating: 5)
Patrick Riley was so easy to work with. I really liked the fact that they sent me a text about the technician, Freddy, before he arrived so I could let my tenants know who to expect. Also, I really liked how I didnt have to physically be present during the service call; yet, I still felt that Freddy did the job like I was watching over his shoulder. Freddy went above and beyond to make sure that I was a happy customer, and that I felt comfortable with the service performed. He even sent before and after pictures of the repair, so I knew he did exactly what he said was going to be done. Awesome customer service, I highly recommend for your A/C repairs! Thank You, Freddy and the Patrick Riley team for keeping me and my tenants happy and cool!

Review 141 (2022-07-20 - Rating: 5)
Curtis was great and professional explained everything the entire way and was very nice. He was honest and up front about our options and waa super friendly. Getting a new ac unit is stressful and not always what you want to hear but I felt comforted and calm knowing I was being taken care of. Would not recommend them enough.

Review 142 (2022-07-24 - Rating: 5)
Had my ac for upstairs completely replaced with a new system. They didn’t hesitate to come out to my house same day I called. I ended up buying a new ac for upstairs and it was installed 2 days later. Works great and got a 10 year warranty with yearly servicing. Everyone I met from this company was a top level professional would recommend.

Review 143 (2022-07-13 - Rating: 5)
This was the 2nd time we used Patrick Riley. The 1st time they sent out Gene to work on our outside water system and install a new kitchen sink. Gene was very professional, personable and a joy to interact with. So much so that a few month later when we needed a new water heater we called and specifically ask for Gene to come do the work, which he did and did not let us down. He was just as friendly and professional as before and stayed until 7pm to make sure the job was done for us. We would highly recommend Patrick Riley and specifically Gene.Gregg

Review 144 (2020-10-08 - Rating: 5)
Micheal was our service technician...he was doing our annual plumbing inspection...a great service by Patrick Riley. He gets 5+ Stars from us! We received a very high water bill and he inspected everything very carefully.He was so honest! We had a replacement kitchen faucet available, but he solved the problem with a set screw and I saved $200 by returning the new faucet.Upon learning about our skin reaction to water in AZ vs our recent stay in Iowa, he made recommendations on a new water softening system that might help our situation! No pressured sales, just good information that we are going to pursue installation in the next month.Great employee of a great company!

Review 145 (2024-01-16 - Rating: 5)
Gene D. Serviced our hot water heater today. He was extremely efficient and thorough, personable and knowledgeable. Will ask for him to service our unit in the future. Thank you, Gene

Review 146 (2023-02-23 - Rating: 4)
The wrong size toilet was installed initially. After contacting the company, they came out the next day. We talked about the problem and a replacement toilet was ordered and installed the following day. Its nice to have a company that is willing to respond, listen and correct the issue in such a timely manner.

Review 147 (2022-08-13 - Rating: 5)
Patrick Riley responded to my phone call with such great importance. Tech is in my front door in less than 2 hrs. The service tech Curtis was very professional and made an outstanding recommendation with my A/C unit problem. Thank you for quick response and great service.

Review 148 (2024-12-05 - Rating: 5)
Excellent and knowledgeable service man. No BS just right to the point.

Review 149 (2023-06-07 - Rating: 5)
Jon came to give me an estimate after a gas leak was detected on my outdoor gas line. SW Gas had already been here, purged the underground gas and shut off the gas.Jon was very thorough and took the time to figure out how my house is plumbed for gas. He took the time to explain my options and the extent of the problems.I appreciate his expertise and knowledge of what needs to be done, including the construction aspects, permits and inspection process.

Review 150 (2022-11-29 - Rating: 5)
The technician was friendly, knowledgeable, capable and seemed happy to be called out during a Sunday which I think is extraordinary! He fixed the problems and provided some advice that will insure that we can avoid this from happening in the future. Our accolades go out to Tim Lentz and Patrick Riley for a job well done!

Review 151 (2024-03-29 - Rating: 5)
Patrick Riley service technician. Jeff was outstanding, well mannered and polite took care of all our needs and will continue to use Patrick Riley.

Review 152 (2018-06-26 - Rating: 5)
Awesome Company! Every employee I interacted with was polite, friendly, understanding and professional. From the kind lady, Allison who answered my after midnight distress call to Veronica who reassured me that help was coming. Help came quickly. The same day! My Technician was Trevor. Trevor was professional, very knowledgeable and courteous. He diagnosed the problem and provided me various options. My equipment was close to 20 years old. It needed to be replaced. Trevor showed me an awesome finance plan with ZERO DOWN and a great rate. I was approved in minutes. All this on a Saturday. Monday morning, Roy The installation tech arrived with his partner Francisco, my new Heat Pump and new air handler. Roy was awesome! He was friendly, professional and courteous. Above all, he knew his stuff. He and Francisco installed my new equipment and disposed of my old. Upon completion he rechecked everything. Roy and Francisco did an excellent job. Ive lived in this house for 18 years and have never had AC like this! Patrick Riley is a Superior Company with Superior Employee.

Review 153 (2023-06-23 - Rating: 5)
Been using this company for a while and we like them. Taber however, is awesome! He is super communicative and will explain everything he’s doing and why so you are completely informed. Would highly recommend this company and if you do, ask for Taber!

Review 154 (2024-01-21 - Rating: 5)
MARCO: I called them to unclog a drain and they sent over MARCO. He is the most POLITE, proficient, patient, answered all my questions and concerns, and he can think outside the box kind of plumber! I would recomend Patrick Riley.

Review 155 (2021-12-18 - Rating: 5)
We woke up to no hot water and a tripped circuit breaker. After a little research I called Patrick Riley. The technician Gene was at my house in the afternoon. Gene and Phil diagnosed the issue and unfortunately we needed to replace our heater. Gene explained all of the options both Pros and Cons and let me decide what was best for our home. All of that was on Friday. Gene knew it was going to be a long weekend of showers at the gym so he brought another terrific technician Chris with him on Saturday, their day off. I cant say enough about their professionalism and the quality of work. These guys worked for 4.5 hours, completed the job and did a great clean up. Thank you all for your incredible customer service and getting us a high quality product.

Review 156 (2023-08-03 - Rating: 5)
We discovered a leaking air handler Friday night. Matt D came out Sat afternoon, assessed that it was non-repairable and guided us in choosing a new unit. Angel arrived early Tues morning, with his crew of Xavier and Steven coming a couple of hours later. Angel is extremely knowledgeable, resourceful, hard working and friendly. In spite of high attic temps and high humidity, he lead his team to finish the job by evening. Angel came back today to recover a couple of tools left behind and went above and beyond to take care of a couple of minor details.

Review 157 (2020-12-16 - Rating: 5)
We have had a VIP membership with Patrick Riley for about 5 years now. Were very pleased with their services. Today, Michael came out to address a plumbing issue, and to do the regular maintenance on the hot water heater. He was very thorough and was diligent in how he approached the projects. He took his time to ensure the job was done correctly, cleaned up after he was done, took time to explain what needed to be done and why, and patiently answered all my questions.

Review 158 (2022-07-22 - Rating: 5)
Taber was amazing today. First off it was a scorching hot day. Taber was in our attic for a good amount of time. He never complained and was in fact quite cheerful. He completed our AC maintenance, explaining everything to me. I will definitely ask for him on our next service call.

Review 159 (2023-04-10 - Rating: 5)
Angel and Jeremy were out to clean our vents and did an amazing job! They took such great care prepping the entire house, then with cleaning the vents (all 17 of them), and then with clean up! I truly appreciate their hard work and our clean vents! Thank you!!

Review 160 (2024-01-04 - Rating: 5)
Jeff A. From Patrick Riley preformed a routine maintenance and was thorough in his inspection and recommendations.

Review 161 (2021-12-17 - Rating: 5)
Gene and Phillip of the Plumbing Department were 2 pleasant hard working young gentlemen. They introduced themselves - Gene is the trainer and Phillip the trainee. They worked well together and kept me well informed as to what was being done and why it was done. Both men have very positive attitude and work at their best. We were able to have some small chats which kept smiles on our faces. I highly recommend both Gene and Phillip.

Review 162 (2022-05-12 - Rating: 5)
Patrick Riley’s technician, Sam, did a great job. He was respectful, professional and knowledgeable about the functioning of our HVAC system and didn’t rush us to make a decision. Our first experience with the company was a pleasant one!

Review 163 (2020-07-12 - Rating: 5)
When Matt arrived he was very polite and professional. He explained why he was there and asked if we had any questions that he could answer for us. We asked about thermostat options and he showed us what he had on the truck and explained some options. My wife, Marsha, and I discussed it and decided we could not afford it at this time saying that if it aint broken, dont fix it. Matt performed a full A/C system inspection and explained what he found and showed us pictures. He discussed options with us and gave us the costs associated with those options, very reasonable considering the alternatives. Matt was very polite during his entire visit and while in the house he wore the little booties even after we said he did not have to, he said its part of my job, gotta do it. Matt is the sort of technician that I would call back to my home any time, polite, professional and a very good sense of humor. Very much appreciated in these difficult times.

Review 164 (2022-10-04 - Rating: 5)
I had the pleasure of meeting Gene D today and I can’t say enough good things about the service received today! Initially came out for a quote on a recirculating pump on my hot water heater and he went through the complimentary whole house inspection as well. While not a 1st time homeowner I’m admittedly ignorant with all things plumbing and he took his time doing a full inspection of my water heater, all the sinks and bathrooms, garbage disposal, water pressure, water softener, etc. He answered all of my questions and took his time and gave me a thorough list of things to keep an eye on and stressed the importance of regular maintenance. Gene D is an asset to Patrick Riley and will definitely be calling him for any of my plumbing needs.

Review 165 (2022-08-21 - Rating: 5)
Our AC stopped working and we called George Brazil who sent out Curtis from their sister company Patrick Riley. Curtis was very professional. Very detailed in his diagnostics. His detailed explanations and personable nature was greatly appreciated. He gave us all the details needed to be able to make a decision for a new unit installation.

Review 166 (2024-02-23 - Rating: 5)
Curtis was great. I appreciate how thorough he was when it came to breaking down everything and answered all my questions. Great customer service!

Review 167 (2018-02-12 - Rating: 5)
What a great appointment! Mike W was on time, professional, and very courteous. He explained the issue with my unit and told me what needed to be done to fix the problem. I have had 3 other companies out to look at my unit and all they wanted to do was sell me another one. I appreciate the honesty of Patrick Riley and their technicians. He also helped me change my filter! I know it doesnt seem like much, but he didnt have to do that. I highly recommend them!!

Review 168 (2018-10-10 - Rating: 5)
This is the first time Ive used Riley and will always call them first for any future plumbing problems. Very efficient and professional from their dispatcher to the plumber who did the work.On time, great follow-up. Matthew who did the work was great. Well dressed, friendly, very knowledgeable and fixed the problem quickly and efficiently. Left work area clean. Nice guy who takes pride in his work.I will definitely use Riley again and ask for Matthew if hes available.First class company with first class people.

Review 169 (2023-09-23 - Rating: 5)
The maintenance that Tony did today on my AC system was very thorough. He explained everything that he did and even made videos to show me the maintenance process. I appreciated his friendliness and I hope they send Tony again when my next system maintenance is due.

Review 170 (2023-04-12 - Rating: 5)
Curtis and the girls on the phone at the office were all very pleasant and professional . They came out quickly and explained everything in detail. There was a part that I needed the blower motor , and they were going to order it and come back the next day but Curtis found one at their warehouse and brought it back the same day and fixed it same day because he didn’t want my toddlers to sleep in a 90 degree home again ! Thank you Curtis!

Review 171 (2022-08-13 - Rating: 5)
Victor did a great job! He came out right away and found the problem. My ac unit is ancient so I decided to purchas a new one. He took the time to figure out what I needed and set up the install times. And he also gave me a portable ac unit to use until installation. Im very happy!

Review 172 (2023-11-05 - Rating: 5)
Tabor was very professional, knowledgeable, and personable. Very positive and energetic, Explained his service steps and results thoroughly. Definitely recommend Tabor and will definitely ask for him in future.

Review 173 (2023-06-21 - Rating: 5)
The service man, Mic, was so patient, kind and informative. He went about his business in a quiet and efficient manner. I couldnt have asked for a nicer representative for Patrick Riley.

Review 174 (2024-05-24 - Rating: 5)
Kamil does an awesome job of explaining the reason a repair action is required. I very much appreciated his attention to detail.

Review 175 (2023-09-27 - Rating: 5)
Bryan & Augustine were courteous, professional and answered all my questions. I use the maintenance agreement to keep my A/C unit in good working order.

Review 176 (2021-10-16 - Rating: 5)
Gilbert was extremely knowledgeable and professional. His attention to detail and ability to explain what was happening and make me feel comfortable that I was getting quality service was amazing. The project was done right, on time and for a fair price. When they left all the mess was cleaned up and actually took care at some mess that wasn’t even caused by them. Thanks Gilbert.

Review 177 (2024-01-11 - Rating: 5)
I appreciate that, after a long day and arriving much later than anticipated, Curtis was very helpful and attentive. He listened and explained what he thought the issue was. I will ask for Curtis again!

Review 178 (2022-07-20 - Rating: 5)
Patrick Riley sent their Tech Ernest out to trouble shoot my A/C units.While he was looking into the matter he discovered one of my A/C units had worn a hole into the copper line leading to the compressor, he then found that all the freon and oil had escaped.Ernest was very knowledgeable, I could tell he was in his realm and very familiar with what he was doing, He explained what he had to do, before, during and after in a professional manor.The job took several hours to repair, and I was impressed with his ability to work in the heat to complete the job in fast and friendly manner. Thank You for having a great tech like Ernest