ACE Home Services
Located in Phoenix, Arizona
Address: 4814 S 35th St, Phoenix, AZ 85040, United States
Phone: +1 602-830-2365
Rating: 4.7
Services
- Identifies as veteran-owned
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Credit cards
- Credit cards
Categories
- Electrician
- Air conditioning system supplier
- Air duct cleaning service
- Drainage service
- Air conditioning repair service
- Electric generator shop
- Heating contractor
- Heating equipment supplier
- HVAC contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-23 - Rating: 5)
I recently had Ace Home Services service my unit, and I couldnt be more pleased with the experience. Jesse Mendez, my technician did an excellent job. He was very knowledgeable, quickly diagnosed the problem, and had it fixed within 30 minutes. His expertise and efficiency were impressive. I highly recommend Ace for their exceptional service and professionalism. Great job, Jesse! -
Review 2 (2024-08-09 - Rating: 5)
Daniel G did an amazing job from the moment he walked into my home and explained the process and the steps to have the AC unit completed. Not only did Daniel take care of the problem he provided solutions and in addition offered future services with a coverage plan. I am grateful for the service I received today and thankful in walking me through the process. Thank you Daniel for your awesome service. -
Review 3 (2024-12-03 - Rating: 5)
James has great customer service skills and knowledge of the AC unit. He explained what services he would perform for the tune up. He took a lot of pictures to show me the parts that may need service at some point. I went ahead and had him take care of the dual compressor which was the main item that could go and will have him do the second item the first of the year. He said everything else looked good! I was very impressed with his professionalism and knowledge. And he was a nice guy! I will definitely use your company again and will ask for him. -
Review 4 (2024-12-29 - Rating: 5)
Branden & his helper did an outstanding job by removing the old water heater w/o any damage & installing the new one, which now works well, & they cleaned up afterward well! Ive used Ace previously for a new A/C unit & was also very pleased with their work then. Good company & I highly recommend them. -
Review 5 (2024-06-21 - Rating: 5)
We had ACE home services cleaned our air vents today. Diego and Anthony were very professional in getting the job done, helpful in letting me know what to expect and answered my questions about our system. I am truly grateful for the honesty and integrity of this company. Keep it up ACE !! -
Review 6 (2025-01-06 - Rating: 5)
Ron went above and beyond! I have worked with many electricians he was by far the best I have seen. We had a challenging situation and his years of experience can through! I will recommend him to everyone! -
Review 7 (2024-10-03 - Rating: 5)
I had Brandon Pena from ACE Home Services come out to replace my water heater, and I couldnāt be happier with the service! Brandon was incredibly knowledgeable and made sure to explain the entire process to me. The installation was quick and efficient, and he kept everything clean and tidy. His communication was excellent throughout, and I felt well-informed every step of the way. The pricing was reasonable and competitive, and the quality of work was outstanding. I highly recommend Brandon for anyone in need of water heater servicesāheās reliable, professional, and made the whole experience stress-free. Thanks, Brandon! -
Review 8 (2025-01-06 - Rating: 5)
Juan was very polite and thorough.Explained what he did and asked me to test it myself before he leaves just to make sure I was satisfied.The coupon on line did not apply to this case/job. Too bad, because it was a simple fix that I couldnāt handle by myself. -
Review 9 (2025-01-02 - Rating: 5)
Ron serviced the electrical for my home. He resolved the issue I had with my stove quickly, and also showed me issues with my breaker. He communicated and provided great service. 100% recommend! -
Review 10 (2024-10-12 - Rating: 5)
Brandon was very polite and took the time to explain my plumbing options. His professional experience was evident in his description of the various issues I had with my plumbing. I was happy with how quickly my problems disappeared because of Brandon and his excellent work ethic. His apprentice, Juan assisted with a water heater replacement and was helpful, professional and knowledgeable. I called ACE for one issue with my shower and was happy to follow Brandonās advice, replace my 2011 water heater. It truly was proactive that we prevented an issue due to age and sediment. My new water heater is up to code thanks to Brandon! -
Review 11 (2024-12-03 - Rating: 5)
Kayden G. was great! Very personable and professional. Cleaned my heater coils and the drip pan. Provided pictures of before and after. Looks as good as new. He offered good advice and other services I would be interested in. See you guys at ACE Home Services next year! -
Review 12 (2024-12-30 - Rating: 5)
Service Repairmen were on time and very professional as they installed the new air conditioner. They explained how to operate the programmable thermostat and also left a copy of the instructions. Everything went well and I was satisfied with their work. -
Review 13 (2024-11-26 - Rating: 5)
Jacob was amazing in helping my parents with their air conditioning unit, and getting their account set up for future payments. He was patient, knowledgeable, and kind, and he even gave them advice about taking care of their air filter system. My family has used ACE for over a decade because their customer service is just top notch, and Jacob definitely shows that! -
Review 14 (2024-08-14 - Rating: 5)
Jacob was very courteous when he introduced himself. He asked questions about our air conditioning system and showed the unit to me outside our home and explained how he would evaluate itās cleanliness and efficiency. He also examined the components and motor in our attic to establish the age and condition of the entire operation.We discussed the repairs that he recommended to make the system operate more smoothly and efficiently. He documented his work and showed me the photo before and after the repairs were completed. I was very satisfied with his level of expertise and experience in improving the way my home air conditioner is cooling my home and saving on energy costs! -
Review 15 (2024-12-21 - Rating: 5)
Richard is a fantastic electrician, even keeled and knowledgeable. We had some issues in our house caused by previous faulty work and the fact our house was built in the 80s. He got here earlier than expected, worked quickly and picked up after himself. We have already started making a list of items needing to be worked on and have labeled it Richards to do list. Recommend him and ACE for all your electrical needs. -
Review 16 (2024-12-31 - Rating: 5)
Dana is extremely experienced, knowledgeable and did an amazing job. We need more servicemen with the work ethics he demonstrates. Thank you so much for a job well don. -
Review 17 (2024-08-05 - Rating: 5)
Absolutely fantastic service. Our AC went out over night and it was supposed to get to 112 today and our biggest concern was our cats. We called around 7:30 and the woman on the phone was very compassionate, attentive and professional. She gave an estimate from 8am-8pm but they showed up roughly at 10am which is amazing for emergency response. Joshua was very kind, friendly, respectful and professional. He covered all the bases, communicating with us every step of the way. He explained exactly what he was doing and what the issue was so we could understand what was happening. He was quick and efficient and we were back up and running in a little over an hour. After doing a cleaning to keep things running, he went out of his way to seal air leaks in our system and gave us a suggestion for something we can do to improve airflow and prevent drainage issues. He offered to do it for us but also told us how to do it ourselves as it was a simple adjustment. He also made sure to reassure us the chemicals he used were non toxic and pet friendly! He explained their membership options but didnt push us either. He was so great and easy to work with he made this dire situation so much less stressful that it would have been. We cant thank him enough for his wonderful customer service, or the company for their quick and efficient response. Definitely found an AC company for life. -
Review 18 (2024-11-30 - Rating: 5)
Ron Hart was at our home to hang our permanent lights today, Friday, 11/29. We could not be happier with the service he provided!Ron was personable, professional, & very thorough in his installation, & our lights look phenomenal!At age 65, we are so excited not to have to hang Christmas lights again, & I canāt tell you how grateful I am to Ron for this, so my husband did not get up on a 30 ft. ladder!Thank you so much Ronā¦I would, & will recommend Ron and Ace to anyone for their electrical needs.THANK YOU again RON HART! -
Review 19 (2024-08-06 - Rating: 5)
I bought my unit from Howard Air almost exactly 3 years ago this month and in the middle of the night the capacitor went out leaving my family and elderly dogs with no AC in a very hot summer night. I called Howard air 6 times over 5 hours and not one time did anyone call me back. I continued calling contractor after contractor and got no help. Finally came across ACE and they had a tech out to my house within a few hours and got my system running again. The tech Josh was awesome! He was very nice, knowledgeable, helpful and empathetic to the situation. He offered solutions and made sure that the pricing was the best it could be. He discussed warranty info with me and gave me options. I was very happy with Josh and ACE for taking care of me in our emergent state. I also signed up for their membership due to this great and prompt service. Thank you! -
Review 20 (2024-10-14 - Rating: 5)
My technician was Connor Crane! He was very professional and knowledgeable, and I appreciate him being so patient with the fact that I didnāt know much about the inner workings of my kitchen sink. He was very polite as most of the technicians are from Ace Home Services and I would give him 5 stars for his work and an extra star for his cool tattoos!! Highly recommend Ace Home Services to anyone in need! -
Review 21 (2024-10-24 - Rating: 5)
Anthony is an excellent plumbing technician. He thoroughly explained my plumbing problem and went over the repair process. When he finished the repair he tested the repair to make sure there were not any leaks and professionally cleaned up the area. I will definitely be using Ace for any future repair work. -
Review 22 (2024-09-26 - Rating: 5)
Dana, from Ace Plumbing came to the house to do a scheduled inspection of my homeās plumbing devices. He reviewed and flushed our hot water heater, checked our water softener system, and made sure our toilets were functioning properly. He also installed a reverse osmosis water system.Dana was very helpful in explaining every step he was taking and was efficient and knowledgeable. All in all, the process was smooth and efficient, and Danaās friendliness was much appreciated. It made for a very positive experience. I highly recommend Ace plumbing for any plumbing or AC work that may be needed. -
Review 23 (2024-11-15 - Rating: 5)
Ace was great. Michael was awesome and super ethical and gave me a bunch of options to fix the electrical issues we were having, unlike the $3,000,000 estimates I received from other companies. Service was quick and easy! Will definitely use them from now on. -
Review 24 (2024-10-05 - Rating: 5)
Joshua did a wonderful job of fixing my AC unit! He came out on a Saturday and was here within an hour and a half. He diagnosed the system showed me each step of the way and made the repair. I appreciate his quick and kind service. -
Review 25 (2024-08-10 - Rating: 5)
Javier & Elijah make a great service team. They access the problem and showed me the supporting documentation. The repair was done quickly and properly. They are both friendly and personable. I really appreciated the follow up call 2 days later to make sure my A/C was running properly. Highly recommended!! -
Review 26 (2024-06-12 - Rating: 5)
My kitchen sink clogged up from years of grease build up due to previous renters, I called Ace and they sent over Robert Hill and Dana to save the day. Let me just say I usually try to avoid calling someone to help because I get overcharged for being young and a female, well not with this team! They were so kind and polite when they arrived and got straight to work, they worked on my sink for almost 2.5 hours until they solved the solution and saved me $2-3k in repairs!!! I signed up for their maintenance program immediately because of how amazing they were. ALSO, they really took the time to clean the gunk that came out and made sure the space was clean for me. I am so happy I called Ace and I am forever grateful for Robert and Dana! You have a customer for life :) -
Review 27 (2024-11-19 - Rating: 5)
Brandon was friendly, knowledgeable and professional. I recommend using ACE Home Services for your plumbing. He provided a no-pressure consultation, inspection of my plumbing for my new house as well as flushed out the water heater. Overall, I am satisfied with the service performed. Bang for your buck with the maintenance plan that I chose. -
Review 28 (2025-01-06 - Rating: 5)
Aceās technician Jeovanny was very professional, pleasant and quickly diagnosed our electrical problem. He resolved the issue to our complete satisfaction and I would use him again if needed! -
Review 29 (2024-11-21 - Rating: 5)
UPDATE as of 11/21: Special shout out to Michael on the plumbing crew and I believe his name was G from the electrical crew. Highly recommend ACE!!!Jacob did a wonderful job on a routine maintenance visit for our home. He took photos and went over everything with us and was sure to email them as well. He was super polite and was friendly. We signed up for the monthly protection plan. We really like ACE! -
Review 30 (2024-12-10 - Rating: 5)
Veteran Owned company! šš½ Had an inspection done on a home we recently purchased to make sure everything was in good shape. Kayden Genrich was our tech and he was very knowledgeable and friendly. He took pictures of everything in the attic so show us what was going on and flushed out some clogged pipes we had buildup in. We signed up for the annual maintenance plan to come out 4 times a year, it was a reasonable rate for two units. I also appreciate the fact that when they get ready to come to the house they send a photo of the technician so you know who to expect. -
Review 31 (2024-11-21 - Rating: 5)
I had the pleasure of working with Adrian Amaya from ACE Home Services, and I canāt speak highly enough about his professionalism and dedication. He went above and beyond to ensure everything was handled perfectly. Adrian is not only knowledgeable and efficient, but he also genuinely cares about customer satisfaction. Itās rare to find someone who combines expertise with such a positive attitude. Heās a true asset to your team, and I hope his hard work is recognized! -
Review 32 (2024-12-17 - Rating: 5)
Billy is very professional I trust him. Always explains everything twice for me and always reminds me what a good system I have. Updating new features on the A/C have helped with electricity and air purification.All the individuals who work at ACE have personality plus and pleasant to talk with.I have referred many friends to this company. -
Review 33 (2024-09-18 - Rating: 5)
We were very impressed with the whole process. Javier Cruz was very polite, friendly and professional. He completed our home tune-up and showed us pictures of all the areas and explained our issues and recommendations without being pushy or high pressured! We were very pleased with his knowledge and workmanship. We are very impressed with Ace Home Services and Javier. -
Review 34 (2024-09-05 - Rating: 5)
I had a clogged toilet. Connor C fixed the issue quickly. He was very courteous, professional & knew his job. I was using Ace Home Services for the first & am very pleased. The price was good & I will definitely use them again. Thank you for an excellent job. -
Review 35 (2024-12-04 - Rating: 5)
Ron showed up on time, provided expert advice, and complied with all work in a timely manner. Ronās customer service skills and personality were really appreciated. Itās hard to find anyone to service anything anymore who genuinely care about customer satisfaction. Please pass on our thanks to Ron, heās one to hang on too! -
Review 36 (2024-09-25 - Rating: 5)
I recently had the pleasure of being assisted by Jordan Parker from Ace Home Services, and I must say, his service was exceptional. Despite the service being a bit ago, I wanted to wait to ensure everything was in order before writing this review. Jordan not only greeted me warmly but also went above and beyond to ensure everything was taken care of. He patiently explained the details of the service and showed me the necessary parts, preparing me in case a similar issue arises in the future. His expertise and thoroughness were truly impressive. If I ever encounter another issue, Jordan Parker will be my first call. Thank you, Jordan, for your outstanding service! -
Review 37 (2024-12-19 - Rating: 5)
Dan was amazing. He was kind and professional. He explained everything he was doing and what it meant in simple and clear terms. He provided me with quotes in minutes and answered all of my questions. Will definitely call him for future needs. -
Review 38 (2024-12-10 - Rating: 5)
Amazing service - honest evaluation of our water softener needs and installation in 24 hours! Dana was a total professional and managed to squeeze our new filtration system under our sink in a very tight space.Highly recommend. -
Review 39 (2024-10-22 - Rating: 5)
I couldnt be more pleased with the exceptional service we received from this company. Kayden was outstandingāhe consistently kept us informed throughout the entire process of repairing our AC, ensuring we knew exactly what was happening. His professionalism and attention to detail made all the difference. We will definitely be using this company again for other services they offer. Highly recommend! -
Review 40 (2024-10-28 - Rating: 5)
Tom was as cordial as usual and it was nice to see him again. He explained the inspection and provided documentation. We decided to do a little cleaning and he accomplished it quickly. The burner smell went away. Hope to see him next time. -
Review 41 (2024-10-24 - Rating: 5)
Dan to the rescue!We appreciated the promptness of Danās arrival given how dark it was getting in the evening. Dan was very professional yet pleasant at the same time. Danās explanations of the issue were given in laymanās terms to ensure our understanding. Dan was patient with our many questions. We would highly recommend Dan as his expertise in the field is unmatched - thanks Dan!Mark & Marlene C. -
Review 42 (2024-09-13 - Rating: 5)
Anthony is a tenacious and talented plumber. Ace is lucky to have him and I was really lucky he was assigned to my work...rebuilding a toilet and replacing a fused shower valve. -
Review 43 (2024-10-10 - Rating: 5)
Robert, our service technician was absolutely fantastic. He was professional, knowledgeable, extremely courteous and considerate. Have a recommend him to any and all people needing plumbing or other work that ace services. Robert is the best. Thank you. -
Review 44 (2025-01-06 - Rating: 5)
Laron Harrington did an outstanding job diagnosing and advising me regarding the pipe blockage problem. He tried several methods to undo the blockage. I found him to be very forthright with great information and will definitely contact him in the future. -
Review 45 (2024-12-25 - Rating: 5)
Ronald came out to give an estimate for electrical work at our HOA. He was on time, thorough, and professional. He explained clearly what needed to be done and gave options. Quotes came back the same day. -
Review 46 (2024-09-26 - Rating: 5)
Had a stubborn leak under my kitchen sink that myself nor my uncle could fix. Googled plumbers near me and Ace came up with the best rating and reviews. So I decided to take a chance and scheduled an appointment online. Robert Hill was the technician that came out and assessed the situation and had it fixed within the hour if not sooner. Thank you Robert for your innovation and getting that plumbing fixed! -
Review 47 (2025-01-04 - Rating: 5)
Jaun was a wonderful. He was kind and was able to quickly and easily fix the problem and get us back to working order. Were very thankful for his help! -
Review 48 (2024-08-18 - Rating: 5)
Our experience with ACE Home Services was great! Dana C. was so knowledgeable and helpful. He helped us understand what was going on with our water and offered a variety of options for how to address the issues. He took time to explain each step, answer our questions, and his work was top quality. Highly recommend! -
Review 49 (2024-06-30 - Rating: 5)
Pleasant and kept my informed of ETA. Professional, easy to understand, very detailed and friendly.Happy with installation and attention to detail. Very impressed that Kayden stayed late in the evening to make sure my AC was up & running. -
Review 50 (2024-12-19 - Rating: 5)
Daniel Loisel is a great technician. He was on time, professional, and very easy to work with. He explained things to us so that we were able to understand. He was also honest. Highly recommend. -
Review 51 (2024-12-24 - Rating: 5)
Adrian Amaya did a great Job. I had him replace a water heater at one of my properties and I didnāt have to get involved at all. He handled the whole replacement from call to installment in less than 24 hours. Thanks Adrian. (Give this guy a raise) -
Review 52 (2024-12-13 - Rating: 5)
ACE Home Services just took care of a blower repair in my attic. It had been very abused by a previous tenant. They came out and did the initial repair, the newer replacement unit was more powerful and shook its holder loose. They came out and took care of that repair, then the replacement blower had to be replaced through no fault of their own by the original manufacturer. I was charged for the initial repair only, both the subsequent repairs they covered under warranty. I am beyond ecstatic with their service. Also, Ronald (Ron) the technician kept in touch regarding his arrival there and departure on each visit. What an excellent experience weve had with this company. -
Review 53 (2024-11-08 - Rating: 5)
Hayden was courteous, cordial, and all around good ppl. My dog liked him and hes a great judge. And most importantly he didnt try to sell me on new unit just to get extra. Its older but good and Maintained, suggested got several years left. Hayden explained what he found and saw in an appropriate manor and let me the call as to how I wanted to proceed. Fine young mine in my opinion. -
Review 54 (2024-07-17 - Rating: 5)
I recently had the pleasure of having my AC repaired by Jesse, and I couldnt be more satisfied with the service provided. From the moment he arrived, it was evident that he was highly knowledgeable and skilled. He quickly diagnosed the problem and explained it to me in a way that was easy to understand.What stood out the most was his professionalism and dedication to getting the job done right. He worked efficiently, ensuring that every detail was attended to, and left no mess behind. The AC is now working perfectly, and I can already feel the difference in comfort. -
Review 55 (2024-12-20 - Rating: 5)
Ron Hart is outstanding. Very smart at his job. A pleasure to work with and he enjoyes his work.Scheduling the day was a problem with your scheduler. Ron will need to come back to finish when framers complete their job. Ron came back and finished job. Told us about warranty with you company and we signed up. -
Review 56 (2024-08-06 - Rating: 5)
Johnnie was a life saver. He does great work one of the nicest and personable contractor i have ever met. ACE gave us a great quote and Johnnie was the best. if i could give Johnnie a 10 I would. Thank you Ace for having such a great, caring and competent person like Johnnie as an employee. It is refreshing to work with honest people who treat seniors great!!!! -
Review 57 (2024-07-29 - Rating: 5)
I had a very great experience with your technician today. He was very knowledgeable and gave me all the information I needed to move forward with my repairs. I also appreciate the quick Service your company offered. I will refer you in the future if I ever have someone that needs a quick service. Thank you. Angela -
Review 58 (2024-12-06 - Rating: 5)
I called the day before my appointment and ACE tried to get someone out the same day, but they didnt have anyone available. So they gave me next day service, which we didnt have a problem with. Nic, our technician, was a big help. He assess our issue, and found the problem in no time. He made sure to explain what happen and offered solutions. He customer service was great and pleasant. If we ever need any electrical service, I will ask for Nic. -
Review 59 (2024-09-06 - Rating: 5)
Javier was very helpful and made the process seamless. My schedule is very busy and needed some follow up. He offered different times and days and continued to follow up with me until we could meet. He was also very transparent in what specifically he was checking and how long it would take. I really appreciate people like Javier and his they work with their clients/customers. -
Review 60 (2024-10-10 - Rating: 5)
Michael Miller was great. He was very friendly and educated me about my disposal. In fact he fixed it by pushing a button! We had a few laughs about that and he was on his way. The next time I have any plumbing issue Iāll call Ace and hopefully can get Michael again. -
Review 61 (2024-08-24 - Rating: 5)
Great service and pricing not too bad. AC stopped producing cold air in the afternoon unexpectedly. We were able to get a same day appointment and updates via text when the tech was on their way. Fortunately the issue was fixable so we could have AC tonight. Would definitely use again and they gave us info on some maintenance plans. -
Review 62 (2024-11-04 - Rating: 5)
Ace was great. They were quick to come in an emergency and had another contractor ready to go to solve our problems. Dana was friendly and did great work. Home repairs can be unexpected and expensive but they worked with us and got us on the track to better. Dana was very helpful and Thorough. -
Review 63 (2024-11-21 - Rating: 5)
Michael installed 2 smoke alarm/Carbon monoxide units and 5 additional smoke alarms, seven total. Did a great job! Very pleased with his work and attitude! -
Review 64 (2024-11-21 - Rating: 5)
Michael Danner with ACE was very professional, punctual; knowledgeable and friendly. I was very impressed with his workmanship and with his company. I would highly recommend him for any electric work! Thank you Michael! -
Review 65 (2024-09-11 - Rating: 5)
I walked into a 90° house at 2:15 today! I spoke with Lily at ACE Home Services about 2:40 and asked for help! She scheduled me with Eduardo for 2-5pm today. Eduardo called me about 5:15 and said hed be here in 30-40 minutes. He arrived right on time and went to work to find the problem. It needed a new capacitor but the compressor didnt want to start. He had a kit to help it and it worked like a charm. So glad not to have to replace the compressor. He also helped me with the filter that needed replacing too. He was here about 2 hours start to finish.I cant say enough good things about Eduardo and his great work ethic, professionalism and kindness. Next time we need to call ACE Home Services Ill ask for EDUARDO! -
Review 66 (2024-09-29 - Rating: 5)
Kayden was on time and was able to resolve the problem with our A/C unit. He explained what the problem was and what he did to correct it. He was very pleasant and well mannered. We were satisfied with the service we received and would recommend him to others. -
Review 67 (2024-09-27 - Rating: 5)
This company installed my HVAC a year ago and they did an awesome job. I was seeing signs that led me to believe a leak was occurring so I contacted them to have someone come check that out. They were able to have someone come out that next morning! My technician, Jordan, showed up right on time and was very polite and professional. Thankfully there was no issue with the system, and he was able to provide advice to help keep my unit running to par. I will be looking into setting up for a monthly membership to assure my HVAC is properly maintained. Highly recommend this company! -
Review 68 (2024-12-12 - Rating: 5)
Daniel (and the other technician, also named Dan) were consummate professionals and instilled trust and peace of mind in the customer. Courteous, professional, and eminently competent, they made the resolution of a difficult situation (unresponsive AC) smooth and easy. Highly recommended. Ron was also another amazing technician. Great professionalism. -
Review 69 (2024-08-20 - Rating: 5)
We were in a terrible situation on Sunday afternoon. Our AC went out. While I was at Loweās buying things that ultimately I would not need, a sales rep from ACE approached me and told me that she could have somebody at my house. Keep in mind, this was 5:00 PM on a Sunday. She had someone at my house within five minutes of my return home. The techās name was Jaime. That dude is as honest as the day is long! He quickly pinpointed the issue, discovering that the drain was clogged and had triggered one of the moisture sensors. He fixed it very quickly, charged me a very, very affordable price, and was on his way. We sent him home with a jar of homemade salsa. We feel like we have a friend in the business now. I canāt speak for the rest of the company, but I will tell you that the representative at Loweās and the technician were replete with integrity. ACE has my business for life. I currently have 53 million people who have read my reviews. If you live in the Phoenix area, this is the only place you call for your AC needs. -
Review 70 (2023-08-30 - Rating: 5)
Austin came and repaired our AC unit during this awful heat wave and did such an amazing job. He was super transparent about pricing and what needed to be fixed and I felt super comfortable having him work on our AC. He even recommended ways to help us better maintain and take care our AC unit. He told us exactly what needed to be done and fixed it very efficiently. Iām so thankful that he was very knowledgeable and was able to fix the problem quickly. Thank you, Austin! -
Review 71 (2024-08-26 - Rating: 5)
A truly wonderful experience with Ace Home Services. My air conditioning went out late Sunday evening. I called Monday morning. Itās summer in Phoenix, so I figured it would be a few days before anyone came out. Instead, I got a call within 10 minutes that a tech could be at my home in under 30 minutes. Jesse arrived; he was super professional and super knowledgeable. He diagnosed my systemās problems, went to get replacement parts and returned to complete the repairs. I had a chilled house by Happy Hour! -
Review 72 (2025-01-03 - Rating: 5)
Ronald was great. He was knowledgeable, friendly, pleasant, and efficient. I would be happy to have him do future work for me. -
Review 73 (2024-10-22 - Rating: 5)
Kayden was amazing. He was very professional, not pushy at all, he explained everything and was able to fix our AC same day. He communicated very well and made sure we knew everything he was doing and all he did. Would highly recommend to everyone.We got our plumbing inspected and Adrian was fantasti! -
Review 74 (2024-09-18 - Rating: 5)
Joshua was my service technician, he was very informative explaining everything as he went along. He was very patient and kind. I chose this company from a Google search and I was very satisfied. I look forward to doing business Ace. And when or if i need future service I hope they send Joshua back. Great Guy. Thank you -
Review 75 (2024-09-22 - Rating: 5)
Jesse was great. It was like he already knew the problem. Quick check up and told me what was wrong. He told me some other things that should be done for preventive maintenance. I didnt have time for the other things at the moment. He fixed the problem quick. I got my cool air and he was gone. Very satisfied. -
Review 76 (2024-09-19 - Rating: 5)
Johnnie Farrell was quick to respond and solved the problem. He is very knowledgeable in this felid and takes the time to explain the problem. The price was great too! Great company to call when you have a plumbing emergency because they are quick to respond and have reasonable prices. -
Review 77 (2024-11-04 - Rating: 5)
We had a power surge from a recent storm and reached out to ACE Homes to get things working again. They did same day service and Nic was quick and knowledgeable. Definitely using them again if I need them. -
Review 78 (2024-10-22 - Rating: 5)
We had our HVAC system checked out today by Ace HVAC Services and were impressed by our technician Jacob Ramirez. Excellent technical knowledge, responsiveness and pleasant, courteous manner. Thanks for the great service Jacob! -
Review 79 (2024-07-25 - Rating: 5)
Jacob was very professional and thoroughly explained the issues I was having with my house air conditioning. I was also impressed that ACE Home Services supports our military veterans. I wish I could give them more than 5 stars. A company with integrity. Thank you Jacob. -
Review 80 (2024-09-03 - Rating: 5)
Jaime was very polite and helpful. He was so knowledgeable and answered all my questions. I was so glad that he thoroughly checked my entire cooling/ heating system. I am absolutely pleased with this service call. -
Review 81 (2024-11-23 - Rating: 5)
Ty came with the emergency call of no heat or hot water. He diagnosed the problem quickly, and talked to the manufacturer to identify the necessary part. When the part came in the next day he picked it up from the supplier and installed to get the house warm and the water hot!Great service, attitude, and results.Thank you so much Ty!! -
Review 82 (2024-08-25 - Rating: 5)
We recently replaced our Water Softener. The work was done by Dana Caroll from ACE Home Services. I am very pleased with the work done by Dana. He checked the water pressure and quality before starting the work. He also made sure he wore booties before entering the house. The installation was done very meticulously, and Dana explained the operation of the system very clearly. Overall, it was a pleasant experience and a big shout out to Dana. -
Review 83 (2024-10-03 - Rating: 5)
I had Daniel Ghobrial from ACE Home Services out today to check an a/c unit not cooling well. He was very prompt, professional and knowledgeable.I have been dealing with Ace for about four years now. They acquired the assets of another company that went bankrupt and on their first annual service call honored a contract that they could have denied. I was so impressed with their service, professionalism and integrity. that two years ago I had them install a new a/c, water heater and water filtration system. Two years after the installation they did the repairs today at no charge and it was not a unit problem covered by warranty. They stood behind their work completely. How refreshing in todays business culture. Where customer service and satisfaction is almost non existent. Highly recommend ACE Services. -
Review 84 (2024-12-06 - Rating: 5)
If I could give a 10 star review for Ron and Gio I would, because they deserve it hands down.. They came to my home to install a light fixture from my cathedral ceiling and they got the job down even though some obstacles presented themselves during the process... Hard working guys with great attitudes!!!!! Thank you Ron and Gio... -
Review 85 (2024-12-29 - Rating: 5)
Fast response time on a freezing Sunday. Marshall was courteous and informative. Had my heater up and šØ inning in less than hour. -
Review 86 (2024-09-19 - Rating: 5)
Jacob was very informative as he detail walked us through our A/C unit. He explained why the unit wasnāt working properly and offered a few different solutions to help repair our issues. Jacob was not pushy at all. Iād recommend him for the future -
Review 87 (2024-08-14 - Rating: 5)
I had to call ACE to fix work done by someone else. I am so glad I did. Vicente came out and did an amazing job! He really cares about getting the job done right and I appreciate that. He communicated clearly and got to work quickly. Thanks Vicente! I will be calling ACE for all my plumbing needs. -
Review 88 (2024-09-10 - Rating: 5)
My AC went out during an extremely hot summer day. I called up ACE Home Services, and Joshua Loisel came out that same day. He was able to diagnose the issue, quote me, and do the repairs all within a few hours. The price was reasonable, the service was excellent, and, most importantly, I was able to cool my house back down same day. The most important part of AC service in a Phoenix summer is prompt service - which they absolutely delivered on. -
Review 89 (2024-11-15 - Rating: 5)
Robert was very professional and knowledgeable. Addressed the issue and fixed it without delay. Roots in the drain. -
Review 90 (2024-10-08 - Rating: 5)
Jacob did an awesome job quickly identifying and repairing the issue with my AC unit. Prices are very reasonable. Signed up for the monthly service plan as this will be my go-to HVAC company moving forward. -
Review 91 (2024-09-28 - Rating: 5)
I had Billy come out and take a look at my unit when it wasnāt working. He was able to identify the issue immediately and got my AC working again. Extremely happy to have done business with him and ACE -
Review 92 (2024-10-11 - Rating: 5)
From the first technician to the last everything was top notch. Jordan, AJ, Brandon, Diego and the others were professional, polite and knew their stuff.Itās refreshing to deal with a company thatās honest and trustworthy. They have earned our business. -
Review 93 (2024-12-05 - Rating: 5)
Iām totally pleased with the service and the care that Joshua our technician exhibited explained everything in detail was very pleasant knowledgeable and caring about the condition and repairs required for my heating and air conditioning units. I would recommend Joshua and ace home services for all your heating plumbing and electrical needs. -
Review 94 (2024-12-19 - Rating: 5)
Kayden was here this afternoon to service our HVAC system. We were so impressed with him. He questioned us about what was going on with our unit, then took care of it readily. Then gave us a good report on what he did. We will asking for him for future visits.Thanks Kayden! -
Review 95 (2024-08-24 - Rating: 5)
John with Ace had everything handled I was booked scheduled and completed in less than 24 hours Friday and the work was done on Saturday. They were very willing to work with me and they did recommend some repairs that I needed to do and were willing to work out a planet to do them. I would recommend this company and will probably use them in the future. Thanks John and ACE HOME Services -
Review 96 (2024-09-24 - Rating: 5)
Your A/C Technician, Javier, just left my home after performing the yearly inspection. He was extremely knowledgable and very patieny not only in answering my questions, but also explaining relevant things to me that I didnt even know enough to ask on my own. He has excellent customer service skills and made me feel very confident in his abilities to take care of my A/C unit. I highly recommend him to anyone requiring service. Hes the person I want to see on every call I have for service. Thank you so much, Javier! -
Review 97 (2024-09-12 - Rating: 5)
Eduardo from Ace Home Service showed up right on time and identified the problem on the central air unit quickly. He did not have the correct capacitor with him so he drove to Phoenix and back to get the correct match and had us cooling the house down in no time. I would recommend this company anytime. -
Review 98 (2024-08-22 - Rating: 5)
The technician that came out, Jacob, was extremely helpful and friendly. Started with a very transparent diagnostic and answered all of my questions. Jacob was able to fix both issues day of with parts and supplies on hand.Would highly recommend ACE as long as youre willing to be patient with their service window times. -
Review 99 (2024-10-23 - Rating: 5)
I was very pleased with the service that Robert Hill with Ace Plumbing provided. He was very professional and courteous and completed the work efficiently. I would highly recommend Robert if you ate in need of plumbing services!Juan with Ace Plumbing also provided excellent service. He replaced 3 valves and a faucet in my bathroom and it wasnāt easy due to drawers that were stuck. He still navigated thru a tiny space to get the job done and never complained. Thank you again Juan! -
Review 100 (2024-07-16 - Rating: 5)
I had both my A/Cās go out on the same day and our house quickly got to 87 degrees. I called ACE and not only were they compassionate, they were extremely kind and assured me that a tech would be out ASAP that day. Eduardo came and was thorough and very professional. He was here for a few hours and was able to get both ACās up and running. The companies pricing was fair and their staff was enjoyable. I will definitely recommend ACE and Eduardo to our neighbors. -
Review 101 (2024-12-02 - Rating: 5)
Jeovanny helped us with an electrical problem with our house. He explained the problem in a way we could understand, fixed the problem and gave us a clear plan of correction for a couple of other problems. He was an excellent representative for your company. We found this company on Angis List. This company also handles multiple home issues and offers a maintenance service. We will always ask for Jeovanny first! -
Review 102 (2024-12-04 - Rating: 5)
Jacob did a fantastic job showing me what was wrong and explained why the problem needed to be fixed. He was professional and well spoken would recommend him to family and friends -
Review 103 (2024-07-20 - Rating: 5)
My experience with Aubrey and Jordan was exceptional! Unfortunately, this kind of service is the exception and no longer the gold standard. Aubrey was polite, punctual, friendly, funny, and most of all thorough.He was an excellent communicator, explaining everything he found in detail.He made maintenance recommendations without a hard sales pitch.Ace is lucky to have him and should clone him!Jordan who was in training is in great hands. -
Review 104 (2024-10-01 - Rating: 5)
Tory and Colt came to our home to repair an outside spigot. They were very thorough in checking the problem and discovered the pressure regulator at the street as well as outside the house were both bad as well. They replaced everything, and even had to cut through bathroom cabinets to access the spigot. Everything is working perfectly now. Tory and Colt were very professional, polite and didnāt leave any mess. Thank you Tory and Colt! -
Review 105 (2024-07-20 - Rating: 5)
Daniel G delivered outstanding service. His deep product knowledge, coupled with his friendly and approachable demeanor, made our interaction a positive experience. Daniels ability to quickly identify solutions and provide helpful recommendations sets him apart. Whether it was finding the right unit or offering expert advice. Highly recommend for his professional exceptional service and dedication. He represents Ace very well, and will always recommend Ace to anyone with air conditioning troubles. -
Review 106 (2024-07-28 - Rating: 5)
Jesse from ACE home service arrived on time to check our ACs, He was knowledgeable, professional and extremely kind.He checked our AC and condensation issues, and answered all of our questions.I will definitely recommend to everyone, my family and friends for all home services.We appreciate your hardworking and professionalism.Thank you JesseNick and Helen -
Review 107 (2024-08-23 - Rating: 5)
ACE home services sent out Jordan to complete an A/c unit repair and he was great! He took the time to explain everything and help look at best options! Very knowledgeable and did great work and repaired our A/C! -
Review 108 (2024-07-26 - Rating: 5)
Kayden was amazing! He got there promptly from the time he called and said he was on the way. He was very knowledgeable and figured out exactly what was wrong with my ac unit within minutes of being at my home. Fixed it up within 30 minutes and was reasonably priced. -
Review 109 (2024-09-03 - Rating: 5)
Daniel showed up on time and communicated through his process of diagnosing the problem. He was thorough and professional. Overall great job, we need more people like him. Thank you. -
Review 110 (2024-08-21 - Rating: 5)
I would like to thank ACE Home Services for engaging Daniel Ghobrial to come to our home that had been without air conditioning for days.My wife had recently undergone surgery and was very uncomfortable with the lack of air conditioning in our home. Daniel was extremely professional and thoughtful, considering my wifeās post-surgical condition. He kept assuring us that his only goal was to get some cool air circulating in our home and that he would not leave until he had tried everything possible to accomplish this. Daniel was extremely knowledgeable and truly went above-and-beyond as he examined and diagnosed each moving part of our air conditioning system.A contractor for our Home Warranty Service had spent about 3 minutes before declaring that they would have to replace our entire air conditioning system. Daniel on the other hand, spent over two hours reviewing every possible option. Because of his persistence, he was able to get our air conditioners running and circulating cool air throughout our home.I cannot say enough to acknowledge the professionalism and expertise of Daniel Gohbrial and Ace Home Services. Through their efforts, my wife was able to get her first āgood night sleepā in over a week. Thank you so much! The Ryan family will always be a very grateful and loyal customer.Patrick Ryan -
Review 111 (2024-12-18 - Rating: 5)
Mike was very thorough in explaining what the process would be and giving a rough estimate of the cost to install an extended gas line at my house. Knowledgeable and not pushy. -
Review 112 (2024-08-27 - Rating: 4)
Adrian, in the plumbing area of ACE Home Services, did a thorough inspection of all my plumbing; both bathrooms, all sinks, showers, toilets, laundry washer and the water heater (including a flush). He explained everything he did, took pictures and videos, then logged it all and emailed it to me.I wish he also worked in the ac area so someone would actually show up for an appointment. -
Review 113 (2024-10-08 - Rating: 5)
Great experience ! Dana was professional, helpful, attentive to details, explained and solved issues with RO system and was kind and patient. Explained Membership advantage and I happily signed up. Dana is definitely a keeper for making your company a success. -
Review 114 (2024-08-07 - Rating: 5)
Ronald is the best. Was friendly, efficient and fixed our AC in 30 minutes! ACE is slow to get someone out to you though, called at 7am and they didnāt get someone out to us until 7pm on a 110 degree day and our house got up to 97 degrees, but their staff really care and their techs know what they are doing. -
Review 115 (2024-09-25 - Rating: 5)
Jacob was very thorough and knowledgeable about the HVAC units. Im getting a quote so cant respond on that yet. But Jacob was very nice, knowledgeable & efficient!! Would definitely recommend Him!! -
Review 116 (2024-07-17 - Rating: 5)
We had a wonderful experience with ACE home services. Our A/C stopped working on a very hot, 110F day in Phoenix. ACE was able to get someone over to our house within a few hours of us calling. Osvaldo Perez was the technician that came over and he was great to work with. He was so friendly, and he quickly found out what the issue was and had everything up and running within 45 minutes. The pricing was very reasonable and fair for the service we received. It was much lower than several other places we called. We feel very lucky to have found such a great company we can use for any future needs. -
Review 117 (2024-07-15 - Rating: 5)
Brandon was courteous and knowledgeable about the repair I needed. He completed that repair as well as asking me if I had any other issues with plumbing that I needed looked at and I did and he fixed that as well. I would highly recommend Ace Home Services to all my family, friends and neighbors. Brandon performed top notch services. -
Review 118 (2024-08-16 - Rating: 5)
Jordan came today to service our AC/heat pump! I have to tell you he is a very professional young man and did a wonderful job! Definitely request him back to do it again and will highly recommend your company to others! -
Review 119 (2024-10-28 - Rating: 5)
JaunTrajillo of ACE Home Services, did a very professional job of solving our plug sewer line at our home. I was very pleased with the promptness of their arrival however they got here earlier than expected which was which was appreciated but caught me on an inconvenient time but it was well worth the inconvenience to get back home and have my problem solved. I would recommend Ace home services if you have a plumbing issue. -
Review 120 (2024-08-30 - Rating: 5)
We had an emergency with our AC unit (its summer time in Arizona) Daniel Ghobrial was the responding technician. He was very informative and came out short notice, he was also very patient, he explained everything very thoroughly. We are so thankful for his professionalism and hard work fixing our AC unit in a short period of time. ACE will definitely be used for any future AC maintenance or repairs. -
Review 121 (2024-08-07 - Rating: 5)
Javier Cruz came out in service AC system last night. He took pictures and showed us all the results and how he got his calculations. He made it so we understood everything and answered all our questions. He was personable, professional and knowledgeable. He is definitely a great find. I will be using ACE Home Services again! -
Review 122 (2024-11-06 - Rating: 5)
Brandon Pena did a great job inspecting our plumbing set up throughout the house. He also advised us on our water softener set up along with the water pressure pump and possible solutions as well as our water heater. -
Review 123 (2024-08-01 - Rating: 5)
Conner Crane from Ace was a very understanding and exceptional worker. Very knowledgeable and experienced, I appreciated the extra mile he went to make sure I was satisfied and covered by my insurance in anyway possible. Would highly recommend him to anyone! -
Review 124 (2024-12-31 - Rating: 5)
Anthony did a wonderful job, very professional and courteous I would definitely use him again. -
Review 125 (2024-12-17 - Rating: 5)
Michael was really helpful and definitely knew what he was talking about. He explained everything that was going on with our broken gas line. He was professional, on time, and friendly. -
Review 126 (2024-10-29 - Rating: 5)
We had a plumbing inspection performed to detect for any leaks. This was performed by Brandon PeƱa. The whole experience was very professional. An estimate was provided and it was great to have no pressure to make a hasty decision. -
Review 127 (2024-11-05 - Rating: 5)
Had our yearly A/C check up with Thomas our tech. I like the fact that he takes photos of everything and sits down to explain things. There is usualluy always recommendations per visit, but nothing pushy. Very professional. Very approachable. -
Review 128 (2024-12-18 - Rating: 5)
Our water softener stopped working and was making a lot of noise my husband closed the bypass and the first thing in the morning we called Ace to come and check it out. Dana was our service man and he educated on water softeners. He ended up installing a new water softener system the next day and a new osmosis system where we can get treated drinking water from our tap. No more buying cases of water. Dana was very knowledgeable and he was able to explain it in plain English. -
Review 129 (2024-08-30 - Rating: 5)
Johnnie was great. Online appointment scheduled and he was here the next day Very detailed and explained everything to me and gave me some suggestions for other plumbing issue. Will definitely use again! -
Review 130 (2024-07-30 - Rating: 5)
Jacob was extremely efficient and knowledgeable. He was very professional, friendly and went out of his way to try to help me with financing.A fine young man who offered great customer care. -
Review 131 (2024-07-27 - Rating: 5)
Jesse did an awesome job during the hot weather fixing our air conditioner. He was efficient and we are so thankful that the air conditioner is working the way it should be. We called Ace and they responded within an hour and a half to have Jesse here to fix it. We couldnāt be happier with the service we received. We recommend both Ace and Jesse highly!! -
Review 132 (2024-09-02 - Rating: 4)
Jordan came out and was able to diagnose exactly what was wrong. He was very professional and communicated all my options to address my concern. I highly recommend and was truly grateful ACE was able to get someone out to me within an hour. -
Review 133 (2024-10-22 - Rating: 5)
Dana was very nice and professional. He installed a reverse osmosis system which was very much needed and explained everything to me. Thank you for coming out. -
Review 134 (2024-08-24 - Rating: 5)
I had a very good experience with Jacob Ramirez. He communicated early in the day at what time he would be arriving and was punctual. At the end of the service he called me as I was not home , to explain what the issue was and what he did to fix the problem. I was very satisfied with the service provided. -
Review 135 (2024-10-06 - Rating: 5)
Jacob Ramirez was great. Couldnāt diagnose the problem on the first visit because of frozen components. Didnāt charge me for the second visit when everything thawed. Gave great advice and didnāt charge us for something we didnāt need. Great service! -
Review 136 (2024-07-30 - Rating: 5)
When our air conditioning unit broke down around 8:00 p.m our home got to 90° and it was very hard on my children and my wife..Daniel Loisel who was the technician for Ace Home Services came out expeditiously and professionally that next morning and fixed everything needed in a short amount of time. He was very helpful and very kind. I really appreciate all their help -
Review 137 (2024-12-16 - Rating: 5)
Dan at ACE Home Services provided a professional assessment of my HVAC problems and presented viable options. He is very knowledgeable and I would call for future service. -
Review 138 (2024-07-28 - Rating: 5)
Technician Jacob R came to my house late on a Saturday night to help me and my family while we had AC issues. Jacob was polite, professional and efficient. Helped me understand what could be happening and what to look out for in the future. Now we get to have a comfortable Saturday night, couldnt be happier. Thank you Jacob! -
Review 139 (2024-10-14 - Rating: 5)
Thank you Ace, the worker was amazing! Instead of trying to rack up services that are expensive. He worked hard to save me money and efficiently and effectively solve my problem. From now on Ace is definitely my Ace in the hole. -
Review 140 (2024-07-18 - Rating: 5)
Jacob Ramirez came out and did a great job. I recommend you give him a raise. He is very knowledgeable and polite. He came quicker than we expected. Very courteous young man. Would definitely recommend Jacob to anyone!!! -
Review 141 (2023-11-29 - Rating: 5)
Auston and Gabriel did a wonderful job on the installation and set up of my new AC and EcoBee despite my anxiety about the project. Very engaging and professional. Auston would do well in sales. š -
Review 142 (2024-07-01 - Rating: 5)
Jeovanny was fantastic. He came in and took his time and fixed everything. He was the most polite technician Iāve ever met. Thank you for taking the time to listen to my concerns. Thank you thank you for fixing everything and making it safe and stress free for me and my sweet dogs. Also he was so kind to my two dogs!!! Thank you again!! -
Review 143 (2024-09-13 - Rating: 5)
Connor the plumber from Ace Home services arrived for my scheduled inspection on time and was very professional. He introduced himself and the reason he was here. He walked me though his inspection of all the valves, check for leaks, testing water temp and educating me on what he is doing and reason he is doing it. He was very thorough and knowledgeable. He completed the water test, and water heater flush and inspection and provided me deatils on what is needed to be done. He listened and answered all my questions and concerns. The service he provided was next level and very professional. So much that I will be canceling my services through another company that handles my , RO, water softener and water heater and will exclusively work with Conner and Ace home services for all my plumbing needs. I already go though Ace for my HVAC so it makes sense to cancle my plumbing service with the other company and go with Ace to exclusively take care both HVAC and plumbing all because of the service and professionalism Conner provided. I highly reccomend Connor and Ace Home services for all your plumbing needs because he was thorough, knowledgeable, and very honest on what is needed to be done and explained why. I will be sure to request Connor for my next service. Im sure everyone on staff is great too but Connor really impressed me. -
Review 144 (2024-08-13 - Rating: 5)
My AC was leaking when I got home from work yesterday. I called ACE Home Services at 4:45pm & Jaime Garcia was there at 7:45pm on the same day. He explained the issue & fixed it quick. ACE also had a discount, the cost was great!! I would recommend ACE Home Services. -
Review 145 (2024-07-20 - Rating: 5)
This is by far the best company i have ever usedHad a 2 ton mini split AC installed in my garage here in AZThe two installers were very professional and top notch - perfect installation from rooftop to in the garage.- they went far beyond what I have been used to here in Scottsdale from previous projectsThe electrician was also top- notch - went out of his way to make it the best electrical project we have had done here.Were talking all the way across the flat roofIn protected steel tubing raised off roof withRubberized blocksMany angles of the metal were made to keepIt going to the 2 ton Daikin unitLooks very professional compared to all other projects we have had doneAce has sold me on their expertise - work ethic,and they actually care - which you do not see at least in AZ with majority of companies.Very happy I found AceSteve Nelson -
Review 146 (2024-10-09 - Rating: 5)
Asked Ace for a 2nd quote on a pipe replacement project. I was impressed they responded in less than one day. Even though i did not utilize their services, i want to give five stars for the professionalisms and expertise Robert and the team demonstrated. Thank you for your help -
Review 147 (2024-07-09 - Rating: 5)
I called about my air conditioner not working well it wasnāt cooling down at all. They had a technician out within less than 2 hours. His name is Daniel gobriel. He was awesome. Professional nice and trustworthy he did what he could for my extremely old AC and went over all my options as far as getting a new unit. He answered all my questions gave me some tips as well. Overall it was a great experience and Iāll definitely use this company when Iām ready to replace my unit. Thanks again Daniel youāre great!! š -
Review 148 (2024-11-01 - Rating: 5)
Having trouble identifying issue with 3 year old furnace/thermostat. Other company stated issue was motherboard, contacted Ace Home Services for second opinion. Jacob identified the issue quite quickly and was very friendly and seems exceptionally competent. -
Review 149 (2024-07-12 - Rating: 4)
Diego was very courteous and kept us informed of his progress. However, See the attached photo. It looks like he or his help touched the light switch and wall with dirty hands. -
Review 150 (2024-08-24 - Rating: 5)
Daniel was very professional and early / on time. Was scheduled between 5pm and 9pm. Thankfully he was able to make it by 615 before the house got too hot.Diagnosing the problem was no issue for him as he went to work trying to locate the problem I was having. After no prevail from checking the unit he went as far as checking the dampers and making necessary adjustments to them.My ac is working great and no longer making any noises causing me to worry on a 5 year old unit. But we do live in AZ so nothing would surprise me.So thankful I found you guys online and you had specials for veterans etc so I had to pick ACE as my service people. Will be using again for other services that are offered in the future.Thank you Daniel! -
Review 151 (2024-11-20 - Rating: 5)
Ron, did a fabulous job. He diagnosed the problem quickly and completed the work in a very timely manner. Ron was courteous, respectful and very pleasant. -
Review 152 (2024-12-10 - Rating: 5)
Josh did a fantastic job! Mom and I very happy with his professionalism, knowledge, and eagerness to satisfy our water system needs. Josh was ACE! -
Review 153 (2024-08-22 - Rating: 5)
This company is great. They fixed an issue that I had with a virtually new ac unit purchased from another company that will remain nameless, Jayden and his associate found the problem within a half hour. Did I mention the other company made four service calls within 8 months and gave me a variety of problems all requiring expensive solutions -
Review 154 (2024-08-13 - Rating: 5)
Ronald is the man! Came over on an hours notice after my AC cut out. He was able to diagnose the problem with my AC unit in no time, explained what was needed for repair, gave me next steps and even set up my next appointment with ACE to have the electrician come out the next day. If you need a quality HVAC specialist, Ronald is an excellent choice. -
Review 155 (2024-10-21 - Rating: 5)
The main AC fan motor finally died after 8 years of faithful service. Javier diagnosed the problem and recommended a new motor and fan wheel, which we had done.Javier also inspected the entire unit and made sure we were ready for the next few seasons. Excellent job and customer service.Thanks, Javier! -
Review 156 (2024-12-30 - Rating: 5)
Ace is great at fixing repairs on your AC or heater, they are honest and fast. They are also a carrier authorized dealer. -
Review 157 (2024-08-03 - Rating: 5)
Dayton was an awesome technician. He was respectful, great at explaining the job and associated costs. He completed the job in a timely manner. I would request him again if I need more services in my home. -
Review 158 (2024-11-25 - Rating: 5)
Ron was great! Took time to explain what was going on, fixed my issue and made my electrical situation safer. I would recommend ACE to others. -
Review 159 (2024-08-08 - Rating: 5)
Brandon in Maricopa was extremely professional, friendly and knowledgeable. He came out for a free estimate, and after that one interaction we know will do not need to keep searching for a plumber; we will definitely call ACE Home Services for all our plumbing, Cooling and Electrical needs! -
Review 160 (2024-09-26 - Rating: 5)
I called Ace Home Services to fix a problem I was having with my A/C system. The repairman that came out was Daniel Loisel. He was very courteous and got right to the problem which required a bigger project than I anticipated. I did not want him to proceed any further until I had a few more quotes for repair cost. Because of Daniel I will consider using Ace Home Services for a final repair. -
Review 161 (2024-08-21 - Rating: 5)
I had another awesome experience with the Ace teams services today! Brandon Pena and his team were able to find root cause to some water issues I have been experiencing for some time now.. much appreciation on the services received today. -
Review 162 (2024-07-16 - Rating: 5)
Adrian at Ace was fantastic. Friendly, knowledgeable and professional. Gave me the estimate upfront. Actual work was done efficiently (replaced garbage disposal) and left no mess. Showed me old parts and new replacement. I highly recommend Adrian at Ace Home services. -
Review 163 (2024-08-22 - Rating: 5)
Jordan was the one to stop by for the AC tune up and he was very friendly as soon as he walked in the door. He walked through what he was going to do, performed his job quickly and efficiently, and then came back in to show me the photos of everything he found. Made everything simple and was happy to have used ACE. -
Review 164 (2024-08-24 - Rating: 5)
After a snafu on the scheduled day (tech got stuck in traffic then had a flat tire!) a different tech came out the next morning, quickly assessed the problem and was able to get our water heater up and running again. He was courteous, professional and considerate, as were the staff I spoke with on the phone. I would use ACE again. -
Review 165 (2024-07-16 - Rating: 5)
Technician Aubrey was absolutely fantastic. He was very polite to everyone in the household, making his presence a welcoming one. You can really tell the man loves his job and knows what hes doing. He spent extra time out of his day to come back and go through all the details making sure he could do everything in his power to help us for the best options possible. -
Review 166 (2024-02-01 - Rating: 5)
Anthony Burrolo serviced our home yesterday..1/31/24...we had a garbage disposal that suddenly stopped working. Upon inspection it was noted that the blades were very rusty, causing it to jam up..Anthony explained to us that the best solution would be to replace it. Because we are only half the year he recommended the kind that would be best in our situation. It was 1hp model. He purchased it for us and installed it that same night. He also checked our hot water heater and told us the water was coming out clean. Our hot water heater was going on 4 years, purchased in 2020. He recommended that a replacement should be made within the next year...we decided to do it today... so glad we did...see picture.Anthony explained thoroughly everything that was needed to keep our home in good and safe shape. We so appreciate the time he took with us and interest in us as his customer. -
Review 167 (2024-08-04 - Rating: 5)
Technical expert Billy Stringer came to our home for a repair on our roof top AC even though it was 115 degrees;he took the necessary time to diagnose our issue, explain what he found via pictures taken before any work was done, fully explained our options, and then completed the work and his exceptional cleanup. He then met us with more pictures to show us the completed job.He gave us his contact information as a follow up should we have any additional questions or requests.A 20 star effort! -
Review 168 (2024-08-22 - Rating: 5)
Jordan repaired my AC unit. He was very friendly, hard working and got my AC working as quickly as he could. I really appreciate his help. I would 100% recommend his service! -
Review 169 (2023-01-31 - Rating: 5)
Richard and Gabe were really good plumbing technicians. They came early and resolved the broken tankless water heater. They were professional and quick. They worked with my warranty and made everything hassle-free. I would strongly recommend to anyone. -
Review 170 (2024-09-06 - Rating: 5)
Great company. Josh was my service tech and he was very friendly, professional, and honest. He was fast and reliable. Thank Ace Home for an excellent service. -
Review 171 (2024-07-10 - Rating: 5)
I was very impressed with Wyatt and his cohort who installed my unit. Both were very professional and friendly and did a wonderful job installing my new AC unit. Both were very respectful of my home and were incredibly polite. I would recommend Wyatt and Ace Home Services to anyone who is looking to get a new AC unit. -
Review 172 (2024-09-21 - Rating: 5)
We were very pleased with ACE Home Services. Our Technician was Jesse Mendez and he did a great job inspecting our TRANE system, and showing us what was necessary to keep it in excellent working condition. -
Review 173 (2024-08-20 - Rating: 5)
Robert was our tech and he was great. Explained the issues and performed the work quickly and efficiently. Will definitely use Ace again. Thanks Robert! -
Review 174 (2024-08-12 - Rating: 5)
Ronald Frendrick technician representing Ace Home Services was at our house last Saturday to check our system. He was prompt and professional. Very knowledgeable of A/C unit. He was very thorough. He was able to start our system temporarily. He will be back next week with parts to make permanent repair. -
Review 175 (2024-07-04 - Rating: 5)
Osvaldo was a pleasure to have in my home. Very respectful and professional. He knew what he was doing and didnt try selling me a whole bunch of expensive parts and pieces. I felt like I got robbed with the first guy you guys sent out. -
Review 176 (2024-10-03 - Rating: 5)
Ronald showed up and explained everything he was going to do. He accomplished it in a very timely manner and I was very pleased with the outcome. Ronald very friendly and in this heat that can be a challenge. Thanks for the great service! -
Review 177 (2024-08-17 - Rating: 5)
Great company, service the same day. Billy our technician explain the issues and solutions. He has a great personality, demeanor and very knowledgeable. Happy with the service. -
Review 178 (2024-12-12 - Rating: 5)
Jeovanny was very professional. Checked my ceiling fan for any electrical problems, there were none. Made sure the blades were secure. Encouraged call back if problem surfaced again. -
Review 179 (2024-07-20 - Rating: 5)
Jacob with ACE Home Services was excellent. He explained all tasks he accomplished and took detailed pictures of the items for my reference. He was easy to understand and did a great job! -
Review 180 (2024-12-24 - Rating: 5)
Devin drove 2 hours to correct problem with a 2 or 3 way switch on a day before Christmas Eve when he had to go back for another scheduled appointment after. I was extremely happy to be fixed with my problem -
Review 181 (2024-10-11 - Rating: 5)
Tom was absolutely fantastic! After Goettl, who installed the system, said they couldnāt come out to look at the non-working AC for 4 days I called Parker & Sons. They got out there in a few hours and diagnosed the problem as a broken compressor and said they could replace it for $4500 in 4 days but they couldnāt get the part for 3 days. I called ACE and Tom showed up a few hours later and he confirmed that it was the compressor and said he could run out to Goodmans and get the part before they closed in 45 minutes. It was a 34 minute drive one way. Tom got the part and stayed until very late at night until it was working. He did all of that for $2800! There is no comparison. If this is the kind of techs that ACE has, I canāt see why anyone would use any other company for their HVAC needs. -
Review 182 (2024-10-12 - Rating: 5)
Javier Cruz did an excellent job on my A/C. He was friendly, knew what he was doing and did a great job. He will be welcome back next season. -
Review 183 (2024-06-18 - Rating: 5)
Jeremiah Garcia was an amazing tech today. We initially had only the schedule inspection only to find out I was in desperate need of a full system replacement. He did a great job of explaining everything step by step of what was needed and why as well as provided a series of options. Jeremiah was patiently, friendly, and professional. He turned what was an annoying, unexpected bill into a situation where I was happy the issue was caught before I sustained damages to my home. Thank you for everything today, Jeremiah! -
Review 184 (2024-07-01 - Rating: 5)
Ace Home Repair tech Jesse visited my house today to perform a checkup of my HVAC unit. Jesse was super polite, energetic and informative. He covered every component of the HVAC system. When completed he reviewed the checkup in detail with photos and I was happy to find out my system is in good working order. There were a couple items that I could have replaced but I decided against it. I will be sure to call Ace Home Repair if repairs are needed and I will be asking for Jesse. -
Review 185 (2024-07-25 - Rating: 5)
My AC wasnāt working today, and I kind of panicked, I called Ace air-conditioning for repair and Javier arrived and diagnosed the issue. Thoroughly check the system and made recommendations. AC conditioner was fixed in no time. He was professional and efficient at his job will definitely use them in the future for maintenance and any other needs to do with my air conditioner, you canāt go wrong by using these guys