Emerald Plumbing
Located in Orlando, Florida
Address: 2311 Henderson Dr Unit A, Orlando, FL 32806, United States
Phone: +1 407-898-3538
Rating: 4.8
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Credit cards
- Credit cards
Categories
- Plumber
- Solar energy equipment supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-18 - Rating: 5)
I recently had my entire house re-piped by Emerald Plumbing, and I couldn’t be more impressed with their work. Chad and his team of five arrived promptly at 8:30 AM with two trucks, ready to get started. After a quick walkthrough to discuss the job, they got right to work. By 1:30 PM, the re-piping was completed!They conducted a thorough pressure test to ensure everything was in perfect working order and left the area spotless. The next day, the walls were professionally repaired and prepped for me to paint.Chad and his team are true professionals who clearly know their craft. The entire process was smooth, efficient, and hassle-free. I highly recommend Emerald Plumbing to anyone in need of reliable, high-quality plumbing services. -
Review 2 (2025-01-06 - Rating: 5)
We are thrilled knowing the re-plumbing of our home was in the capable hands of Emerald Plumbing! Our crew including Dean, Adam, Charlie, Daniel and Rowan arrived a little early and got right to work! They took time to protect our floors and furniture from the inevitable dust that arises, worked quickly and efficiently like a well-oiled team to accomplish their task, and were as nice and professional as anyone who’s ever done work for us! We appreciate the good reputation of Emerald, and know they have earned it! We also appreciate the 25 year warranty for their service! We couldn’t have asked for a better result with so much less mess than I ever expected. Thank you so much for your professionalism and commitment to excellence! -
Review 3 (2024-11-06 - Rating: 5)
We had a re-pipe job today and I was blown away by the excellent service we received! Dean, Adam, and the whole crew were professional, thorough with their explanations when I had questions, clean, and got the job completed much faster than I expected!Ramona was also very helpful and kind when I called with questions regarding the estimate and process from start to finish.Ive already recommended Emerald Plumbing to my friends if they have any plumbing needs, and I will definitely call them again if we need their services (which I hope not :) )!Thank you, Emerald Plumbing, for an outstanding job! -
Review 4 (2024-12-12 - Rating: 5)
I had an excellent experience with the plumbing service. They were incredibly fast to respond to my request and arrived on time. The quality of the work was top-notch, effectively solving the issue without any complications. Best of all, the price was very reasonable compared to other similar services. I would definitely recommend them to anyone in need of a reliable and efficient plumber. -
Review 5 (2024-12-23 - Rating: 5)
I had a leak in my water line running from the water meter to my house--I knew b/c there was a spot in my front yard in between the sidewalk and the road that was puddled up with excess water (I could also hear a spraying sound). Called OUC out to take a look and they identified that the leak was on my side of the meter so I needed to hire a plumber to fix it. Called Emerald as they had many good reviews in from my neighbors in the NextDoor app--honest, reputable, and reasonable pricing. They were super friendly answered all my questions (this was my first time dealing with a leak on my own). I called on a Friday and they were able to get someone out to my house for the repair on Monday in the 10a-2p window. Frank was my plumber--he called 20 minutes before arriving to let me know he was on his way. He removed the dirt near the pipes then showed me where the leak in the pipe was with the water off and with the water on so I could see the leak in action. We discussed the next steps for the repair, replacing the section of the pipe that was damaged. After he finished, he brought me back out to see his completed work with water back on and running, and no leak. Frank was great, he was friendly and explained the issues, answered my questions and was fairly quick as well. He took about 1.5 hours in total and I paid just under $275 for everything. Apparently Emerald does not really advertise, they are all word of mouth. My experience was great--Id definitely recommend Emerald and I plan to use them if I ever need plumbing help again. -
Review 6 (2024-03-07 - Rating: 5)
Our kitchen drain has been an issue for years. We finally spoke with Emerald Plumbing about the issue over the phone, they seemed knowledgeable about the issue and repair implications “ then knew what was wrong and some of the issues to repair it”. The quoted me a price guesstimate over the phone to us and we scheduled it for the following day. They came out, prepared, ready, diagnosed it asked if we were ready to do it today, we were and now it’s fixed. I’m very pleased with the results.Oh yeah and less than 3 hours!Thank You Emerald Plumbing -
Review 7 (2024-12-12 - Rating: 5)
Fantastic customer service and quality - each team who worked on our re-piping did a wonderful, clean job. Rogers crew was extremely fast and high quality - even working under a couple of challenges we did to them (i.e. turned off power!). The drywall subs they hired did an impeccable job- even matching the paint to the wall segments removed for the re-piping. Would recommend again and again! -
Review 8 (2024-11-12 - Rating: 5)
Very knowledgeable and personable crew. Reviewed the work to be done and set about doing it without delay.No price surprises, excellent post installation condition, clean and ready to go!Shout out to Roger, Jack, Mike and Caleb, they are a credit to their company’s reputation for value.Whole company seems well organized and helpful. -
Review 9 (2024-10-15 - Rating: 5)
Need REPIPING? Water heater installation? Stop the search and hours of scrolling! Roger, Mike, James, Jack, Daniel and Caleb EXCEEDED my expectations. I would give them 10 starts; they deserve it! They won me over by arriving punctually, being courteous and experienced. Roger put me at ease from the get go; making sure the drop cloths were in abundance and replying patiently to all my questions. Not only did this dream team work swiftly; they disposed of and hauled away every bit of debris. For 1/2 a day, they took care of this1300 sq. ft. house, as if it were their own. Kenny arrived the next day to seal the drywall cutouts in need of TLC. His attention to detail was impeccable. I am truly grateful to this company for hiring professionals with integrity and expertise. Thank you to an amazing team: ya’’all exceeded my expectations! -
Review 10 (2024-09-16 - Rating: 5)
10 STARS! After getting a quote from Frank Gay’s plumbing that was twice the price, a friend told me about Emerald. I needed my house re-piped so I called them. From the estimate to the final inspection, everything went smoothly. A special thanks to Chad and his crew. They were all pleasant and very respectful of my home. I was absolutely amazed how quick and efficient they worked. I will use and recommend Emerald in the future. -
Review 11 (2024-12-05 - Rating: 5)
We have been using Emerald Plumbing for years and they have always been dependable and fair priced. Today Josh helped us with a hot water issue, as usual with Emerald, he quickly worked to find a solution, but also committed to working with his team to find a longterm fix to our problem. If you need a plumbing fix, give Emerald a call! -
Review 12 (2024-08-23 - Rating: 5)
After a couple of near catastrophes, I am very grateful to have hired Emerald Plumbing to repipe my home. The entire process was incredibly smooth and efficient. Every person from scheduling, estimates and every single crew member were professional, pleasant and hardworking. They came in and worked like a well oiled machine. Everyone knew their job and did it without hesitation and with a great attitude. Thank you so very much! -
Review 13 (2024-11-02 - Rating: 5)
I called Emerald Plumbing for water issues I was having in my bathroom. They came and immediately the problem was access. Within one hour they cut a piece from the room closet closest to the shower head replaced a piece and issue was resolved. They were honest and professional. I had called Roto Rooter and 3 technicians came and nothing was done. From now on I will only use Emerald Plumbing for all my plumbing issues. I give them a 5 rating.Rosemary -
Review 14 (2024-09-06 - Rating: 5)
My wife and I contracted Emerald Plumbing to redo the plumbing for half the house. Hugo, Ritchie and the rest of the crew were all diligent and very respectful. Fair pricing. They did a great job. We would 100% work with them again if needed. Thank you, Emerald Plumbing!! -
Review 15 (2024-09-04 - Rating: 5)
Had a team of professional men from Emerald Plumbing come out and re-plumb my house due to leak from polybutylene piping. Not covered by insurance. Their pricing was one half the price of original estimate.! They did a GREAT job with minimal mess in house and each one was quick, professional and very informative of what they were doing. So thank you Darren(sales) and plumbers Chad, Nathan, Brewer, Blake and Luis for a job very well done. Wonderful team‼️Marjorie Moynihan Brown -
Review 16 (2024-12-04 - Rating: 5)
We have had trouble with our toilets, washing machine & sinks causing backups & and blockages 2 - 3 times over about 2 years. Erick from Emerald Plumbing came to our home yesterday and determined what the problems were & he now has all of the pipes & plumbing flowing great. Please let the owner/manager know. -
Review 17 (2024-09-25 - Rating: 5)
You have two choices (from my experience). You can use Emerald plumbing and have excellent quick results for a few hundred bucks, or hire a other plumber for the same job for 2,500. Im glad I got a second opinion. Finished up a small renovation job that I started but needed a pros help with. Came out the next day and Im all up and running. Work looks exceptional, professional employee, and overall fantastic experience. No one wants to have to call a plumber, but call this one. -
Review 18 (2024-08-09 - Rating: 5)
Emerald Plumbing came out to my home today to check a garbage disposal issue and a drain clog. They were on-time, professional, and quick! They are the only plumber I will be working with moving forward.The gentleman that serviced the call was polite, friendly and very informative on what was happening and what he was doing., -
Review 19 (2024-06-24 - Rating: 5)
Im so grateful to have been recommended emerald plumbing. We had them out to do a whole house repipe and they were so fast and professional (and much better price than other quotes I got).Just had a tub leak happen and they came out same day, figured out what was happening with the drain and got it sorted. Dont usually leave reviews but wanted to share how amazing they are! -
Review 20 (2024-07-27 - Rating: 5)
The estimate person did not attempt a hard-sell tactic, the office staff was prompt and supportive but the positive, cheerful professional crew was the absolute best customer experience I have ever had with a home service company! All had been working with the company for years and that was refreshing.I went on a social media site to ask what plumbing company to use to repipe my house, add faucets and toilet, etc and 75% responded Elmerald Plumbing. Now I know why they did. I will never use another plumbing company! -
Review 21 (2024-07-31 - Rating: 5)
Alan is excellent! My experience with Emerald Plumbing as a whole was great, but my tech Alan was so helpful and communicative which was much needed as a new homeowner facing her first stressful plumbing issue. Not to mention he got the issue resolved in no time! -
Review 22 (2024-01-14 - Rating: 5)
Emerald Plumbing: Repipe Rockstar!Let me tell you, finding a good plumber can be like striking gold, but Emerald Plumbing is pure platinum! We needed a full repipe for one of my clients, and after getting quotes from several companies, Emerald Plumbing was the best!Their price was the most competitive, but it wasnt just about the money. From the first phone call to completion, Emeralds customer service was exceptional. They were:Prompt and communicative: They provided a clear estimate and stuck to the schedule like clockwork.Professional and skilled: The crew was a dream team, working efficiently and leaving the job site spotless.Meticulous and thorough: They even included sheetrock repair in their service, saving my client from extra hassle.In short, Emerald Plumbing did everything right. They were a pleasure to work with, and they delivered flawless results at an unbeatable price. I wouldnt hesitate to recommend them to all my clients and anyone looking for top-notch plumbing service.Five stars without a doubt!P.S. If youre looking for a quote, dont skip Emerald Plumbing. You wont be disappointed! -
Review 23 (2024-07-13 - Rating: 5)
Emerald Plumbing Company ReviewDated: July 10th, 2024Hugo & Myrna,My wife & I would highly recommend Emerald Plumbing to anyone that needs a Re-Plumb. Your company’s attention to customer care is exceptional when compared to any and all of your competitors. We all know that things can happen sometimes during a re-plumb and we were no exception. Our wall size mirror with lighting in the master bathroom broke while re-plumb was being performed. Your quick reaction toward resolving this problem was very much appreciated by this customer. To make a long story short, Emerald immediately purchased a new mirror, with lighting built-in, and contracted with an installer company to work the entire installation,..i.e. wiring, drywall repairs and mounting. This contractor (Front Door Solutions/Jeremy & Pat) definitely knew what they were doing, they were very nice to work with and did a clean remarkable job.Final Comment: Good Plumbing companies are hard to fine and tend to be more concerning from start to completion. Emerald is NOT in that category. Matter a fact, they are not just Good but are Great at what they do. If you are looking for a Plumbing company that you can depend on and not worry so much pick Emerald. They will take care of your needs in a professional, personable and timely manner all at a reasonable price.Thank you again Hugo, Myrna and the rest of the Emerald Team for making this re-plumb experience so successful.The Van Brunt’s (Blake & Mary)Altamonte Springs, Florida -
Review 24 (2024-07-26 - Rating: 5)
Emerald plumbing is fast and reliable and a fair price. Alan has come out to our house to help us twice. Hes very knowledgeable and gives us great advice about current and upcoming home projects. Thank you Alan! -
Review 25 (2024-07-26 - Rating: 5)
I just wanna start off by saying thank you so much for getting me helping me out but i do want to give a shout out to Ryan, Chris and Keenan these guys busted there butts in the terrible Florida heat getting my house done. They were super professional and extremely quick and got the job done nice and neat! I’m finally able to enjoy a stress free house not worrying about my water lines thanks to these guys ! Definitely recommend and thank you again. -
Review 26 (2024-06-13 - Rating: 5)
I cannot say enough positive about Emerald Plumbing. We hired them to re-pipe our 1981. After having 4 different estimates (some cheaper, some more expensive) we went with Emerald because of personal recommendations, prompt response and friendly customer service. They did not disappoint. The team showed up on time, completed the re-pipe in a few hours with very little mess, and ended up saving us some $$ in the end. They were friendly, efficient, and clean. We will definitely use them for any plumbing needs we have in the future! -
Review 27 (2024-05-07 - Rating: 5)
We recently had a water heater installed by Emerald Plumbing. We found it to be much more efficient to take advantage of their all-inclusive deal where they provided a commercial grade water heater, delivery, installation, installation parts, and haul away of the old unit, all for one out-the-door price. Ours wasn’t an emergency so we had the time to shop and compare. The base units at a big box store seemed like a good deal until we began to add up all the separate charges and number of days we would’ve had to be available. The best deal we were offered from a big box was a residential grade water heater, with separate charges for each of the following: delivery, installation kit, installation, permits, any possible additional hardware needed, and haul away. It would be installed by a sub-contracted installer. It would have taken at least 2 separate days to complete, and there was a one to two week wait. Emerald Plumbing brought the water heater and all necessities with them and completed the entire install within two hours, this was only two days after we called them. Our price comparison brought Emerald Plumbing in at $250 cheaper than the package deal from the big box stores. Don’t be fooled by the big box store prices. We’ve used Emerald Plumbing for over ten years now and we highly recommend them. -
Review 28 (2024-10-29 - Rating: 5)
My apartment complex, hired them for a slab leak, and I have to tell you hands down best customer and repair experience I had in years. From being on time and fast plus efficient. The guys Roger,Mike,Jack,Caled were fenomenal. What an amazing experience. I hope those guys get recognized for all the hard work they do. -
Review 29 (2024-08-19 - Rating: 5)
I called them about my shower mixing valve and they were able to come out the same day. Quick and reasonably priced, and won’t bleed you dry like many contractors out there. Recommend. -
Review 30 (2024-07-22 - Rating: 5)
I recently contracted Emerald Plumbing for repiping my house in Lake Mary from 28 years old (and problematic) poly pipe to PEX and couldnt be happier with the overall experience and final outcome. All of Emeralds employees I had contact with treated me with courtesy and respect, from Ramona and Myrna in the office, to repiping specialists Joe, Johnny, Ronin and Deano. The crew showed up on time as promised, worked diligent, organized, clean and very professional. They sure knew what they were doing and their know how and working skills were top-notch. They definitely take responsibility with the job at hand and are proud in what they do. Before hiring them, I also contacted 4 other local plumbing companies for repiping estimates and Emerald gave me the best price of them all! I cant recommend Emerald Plumbing enough. Without a doubt, they are the best in the business. -
Review 31 (2024-04-12 - Rating: 5)
I recently had to have my house re-piped, which was an expense I was not prepared for, however after getting quotes from numerous other plumbing companies, Emerald was by far the most affordable! Not to mention their crew was extremely thorough, efficient and professional. If you are in need of a reliable plumbing company that does affordable, quality work, I highly suggest Emerald Plumbing! I will definitely be using them for any future plumbing needs! -
Review 32 (2020-05-18 - Rating: 5)
Monday, May 18, 2020Long Post from a very satisfied customer!Our house was built in 1956; we purchased it in 1993. Our long-time plumber said the copper was paper thin and strongly recommended that we re-pipe the house. At that time, Polybutylene was “the next big thing”. We had him replace the water system and all was well. Fast forward to 2020. We had our home inspected in early May in anticipation of changing our Homeowner’s policy. We hired an inspector who said our Polybutylene was no longer “insurable” and if we were contemplating selling our house, lenders would balk or deny loans because of the piping. The inspector spoke from experience, having had to replace it in his own home.I went to Google and looked for plumbers that did re-piping. The thoroughness of Emerald Plumbing’s re-pipe portion of their website was very convincing; I called them and the next day, Darren arrived, did a walk-through and gave us an estimate. It was apparent that he’d “been there and done that”. He explained the entire procedure in detail: one day to do the re-pipe and the next to replace the drywall including matching the textured finish.On May 5th, the crew arrived and jumped on it, laying out canvas painter’s cloths wherever work or traffic demanded.Along with re-piping, here’s what they replaced:3 hose bibsConnections and valves for the water heaterConnections and valves for the washing machine including a new box and new hosesAll hot and cold water valves under the bathroom and kitchen sinks and dishwasher2 shower valvesBoth water supply valves for the two toiletsThe water was turned off for about 3 hours. When all the connections and other assorted tasks were completed, Eoghan hooked up and air compressor and ran it up to 100psi for twenty minutes; he had me witness this. When no pressure loss was experienced, they turned the water back on. WOOT! We were back in business.Kenneth Mills Drywall sent 2 artists the next morning. They matched the texture on the walls perfectly. Leonardo Da Vinci would be proud of them.I want to thank the crew that performed the work:Office Personnel: Myrna and RamonaEstimator: DarrenCrew: Eoghan, Roger, Dan, Jimmy and Robbie -
Review 33 (2024-09-12 - Rating: 5)
First Shawn Jokol was a true professional, patiently explained everything. Provided me with options. He treated my home with respect and care, I am grateful that he showed up and repaired my home plumbing issues. Thanks Shawn. -
Review 34 (2024-06-15 - Rating: 5)
I recently had the pleasure of hiring Emerald Plumbing Repiping Group, and I couldnt be more pleased with the experience. From start to finish, the process was incredibly smooth and efficient. Roger, Mike, James, Jack, and Caleb were all wonderful. They were incredibly quick, and I was amazed at how fast they completed the job. They arrived at 8 and were done before 1pm! Kenny did an outstanding job with the drywall, ensuring everything looked perfect once the repiping was done.The team was not only professional but also super friendly. They were very kind to my dog, which meant a lot to me. Overall, I highly recommend Emerald Plumbing Repiping Group for anyone in need of repiping services. They truly went above and beyond! -
Review 35 (2024-07-24 - Rating: 5)
Frank Bell from Emerald came and snaked the toilet to get out something that was flushed without my knowledge. He did an amazing job! He worked hard and the price was reasonable. He was friendly and helpful. -
Review 36 (2024-04-02 - Rating: 5)
I recently had the pleasure of working with Emerald Plumping, and I must say, I was thoroughly impressed with my experience. From start to finish, everything about this company was top-notch.First and foremost, their staff was incredibly knowledgeable. They were able to answer all of our questions and concerns with ease, and their expertise was evident in the quality of their work.I was also impressed with the companys overall professionalism and attention to detail. From scheduling the appointment to the completion of the work, everything was handled seamlessly.Overall, I cannot recommend this plumbing company enough. Their knowledgeable and friendly staff, combined with their professionalism and attention to detail, truly sets them apart from other companies. If youre in need of plumbing services, look no further – Emerald is the company to call! -
Review 37 (2024-12-27 - Rating: 5)
Professional, knowledgable, trustworthy & quality work. I recommend Emerald for any plumbing job. -
Review 38 (2020-12-29 - Rating: 5)
Used Emerald to re-pipe an entire house to remove polybutylene pipes. Three guys showed up early, worked fast, did excellent work, and finished early! They walked me through the testing process afterwards and then cleaned everything up. I was very impressed! -
Review 39 (2024-04-08 - Rating: 5)
Emerald Plumbing to the rescue! Whenever we have a major plumbing issue, I know who to call. These guys are the best. We had to finally take the plunge and get our sewer line replaced, and so I called Emerald, thinking it may take weeks or months due to their busy schedule. Instead, Dave came out the same day and inspected our situation and was able to schedule the work within a week. On the day of the work, Dave and his crew, Richie, Ryan, and Adam came out and were professional, punctual, and did an amazing job for us. They managed to get under our house, which has an incredibly low crawl space, and replace the aged sewer line and get everything resolved for us. It was a huge relief to get this done, and I cannot thank these guys enough. They worked extremely hard and are knowledgeable. Great work gentlemen! Thank you! -
Review 40 (2024-02-12 - Rating: 5)
I recently had Emerald Plumbing re-pipe our house in Winter Springs. The team that showed up was top notch. Roger, Mike James, and Jack were professional, knowledgeable, and went the extra mile to make sure we understood what they were doing as they efficiently re-piped our entire house. All the work looks perfect and our water pressure is better than ever! The install team also took the time and precautions to keep our house clean while they worked; very considerate! Not to mention the relief of knowing weve finally replaced the old polybutylene pipes in our house.We had also received quotes from other plumbers but Emerald was by far the best choice and was cost competitive to boot. Im happy to recommend them to friends and neighbors. -
Review 41 (2024-05-22 - Rating: 5)
I am very happy I found this Company! Scheduling was easy, the plumber (Jeff) showed up on time and cranked out all our plumbing tasks. He definitely knows his stuff and I will specifically request him next time around. I also think their rates are fair. An overall great experience. Thank you Jeff and Emerald! -
Review 42 (2024-05-27 - Rating: 5)
I dont normally leave reviews, and when you have to call a plumber, its usually not for a good reason. David came out and was amazing from the start. Its hard to find businesses, and especially people, nowadays that treat you not just like another customer, but truly give you the service and care you would expect from family. From the time he spent helping us with our plumbing issue, to answering any follow-up questions, and just checking in to make sure we were doing alright, he was just a damn good person. As a business owner, you can only wish to have people like David on your team. -
Review 43 (2024-04-28 - Rating: 5)
I had a stuck shower cartridge. Frank came out from Emerald Plumbing and was so kind and such a hard worker! He said it may require knocking out the tile but he worked for over an hour with multiple tools and was able to replace the cartridge with no leaks. His determination saved us thousands of dollars. This is a post by someone who does all my own plumbing normally, so this issue was serious for us to call a plumber. We are so thankful that we found this company and will definitely be using them for our upcoming remodel and recommending to all our friends and neighbors! -
Review 44 (2024-04-25 - Rating: 5)
We had Emerald come out to help us with a stuck out door spigot, after our DIY attempts were unsuccessful. Emerald was quick to set up a time with us, and our technician arrived on time and gave us a call before he arrived. Frank was efficient and helpful with the problem. He replaced a portion of the pipe and installed a new spigot. We appreciate the work! -
Review 45 (2024-01-09 - Rating: 5)
Our insurance company forced us into a re-pipe situation and after reviewing several companies we chose Emerald Plumbing to do the job. From our initial meeting with Darren, the organization and scheduling by Ramona to the installation by Chad and his team, the service and communication has been outstanding. Having working in the Real Estate/Property Management industry for 19 years this is one of the best companies I have had the pleasure dealing with. A great job well done! -
Review 46 (2023-12-02 - Rating: 5)
All of my interactions with Emerald Plumbing have been first class. From my phone conversation when I called in, through the service call, they acted with integrity and professionalism. Frank (our technician) was amazing. He took the time to explain issues and his work was very thorough. Their pricing seemed fair and they are a company you can feel good about supporting. From this point on, I will only be using Emerald for all my plumbing needs in my home. Highly recommend! -
Review 47 (2024-09-06 - Rating: 5)
Have used Emerald for a house re-pipe and a hot water heater installation, and have been pleased with the prompt response time, quality of work, and reasonable pricing (such as plumbing pricing goes!). -
Review 48 (2024-05-09 - Rating: 5)
Had a problem with a leak in a wall recently. Called around 2:30 PM for an after hours service. Jeff arrived before the time that had been communicated to me over the phone. He had the problematic leak fixed very quickly. While he was here, he took the time to answer my probably very basic questions. When he was done, he cleaned up (I mention this because others have not in the past and we were left with a mess). All told he was here 35-40 minutes. A fantastic experience in spite of the problem.Ive used Emerald once before to fix a problem another plumbing company had created. Based on that experience I contacted Emerald again. After this experience I wont be calling any other plumber for plumbing services. -
Review 49 (2024-05-24 - Rating: 5)
We just had Emerald Plumbing repipe our home. Hugo came out and gave us an estimate. He was very thorough and explained the whole process step by step and walked us through each room that would be affected. They managed to get us scheduled within two days which was a godsend because we were without water. The repipe crew arrived right on time. They were all very polite, professional and careful with our home. They finished ahead of the projected time and everything was left very tidy. The city inspector came the following morning and was very complimentary of the work. He says he sees a lot of shortcuts being taken but Emerald far exceeded what was required to pass inspection. A huge shout out to Dean, Adam, Danny and Charlie and Hugo. I would highly recommend Emerald for any plumbing needs. -
Review 50 (2024-08-30 - Rating: 5)
I had a very good experience with this company. We had a root in a pipe that he took care of quickly. The price was very reasonable as well and the technician was very professional. Will use this company again! -
Review 51 (2024-05-03 - Rating: 5)
I had Emerald plumbing do a complete repipe on my house. They arrived at 8:30 and were done by 1:30 an amazing crew very professional got to work explained everything fantastic experience and at a very reasonable price. The peace of mind it was money well spent. And they did things like moving the icemaker connection to directly behind the refrigerator, instead of a 1/4 tubing. This was their doing as part of the job. Excellent experience I highly recommend Emerald. 25 year product warranty, 10 year labor. The entire system was pressure tested before before reintroducing water into the system. -
Review 52 (2024-04-20 - Rating: 5)
We recently bought a new home. We had an inspection done and thought we were in the clear. After two months, I had a crazy water bill come in. I realized we had a leak somewhere. A friend of my mother’s recommended Emerald plumbing, and I am more than grateful they did. It was an absolute mess and we were devastated thinking about the clean up and repair costs. But between the fast work the repipe team of emerald did to the companies they recommended for the construction aspect of dealing with a flooded house, I couldn’t be more pleas d. Thank you so much for everything. -
Review 53 (2024-12-06 - Rating: 5)
*Update*Our water heater went out, called emerald and was back in business the following day. Thank you all again so much. Very prompt, clean work by these guys.Over the last year we have had 3 leaks in our copper lines throughout our home. I started to research companies around Central Florida to replace all the copper with pex pipe so we wouldnt have to worry about leaks any longer. I try to go with the smaller companies because I have always found them to be the most honest. After getting 4 estimates we decided to go with Emerald Plumbing. The owner came out and gave the estimate himself, which was nice. He was very knowledgeable. We set up the date. A few days prior to them arriving Myrna called to confirm and went over the entire process again. She was also knowledgeable and she took great pride in her guys which made me even more confident that I had chosen the right company. Hugo, Darren, Brian, and Randy showed up on time and ready to go. They cleaned up after themselves and were a pleasure to deal with. Even the drywall company that came in to patch a few holes were a delight. They did a beautiful job and you would never have known there were cuts in the wall. I would recommend them to anyone looking for a company with good morals! That can go along ways in the world today. This is a very family oriented company that I feel comfortable going into any of my families homes! -
Review 54 (2023-10-19 - Rating: 5)
Absolute champs, emerald replaced all my piping a few years ago and have even come back on three separate complimentary occasions to ensure quality. Today Frank found an excellent solution to reduce slack on a slightly longer pipe and now the piping for my entire house is pristine. Their customer service and techs were patient and accommodating. 100% would recommend, not just on the basis of quality, but the follow through and etiquette. Thanks again 🥰 -
Review 55 (2024-03-02 - Rating: 5)
Emerald came recommended by a neighbor. I had 3 quotes, they were not the cheapest but their scope of work was more thorough. Great team that showed up to repipe cleaned up the mess. Triple checked work, passed inspection and the walls are repaired. All timely!!! Communication with internal team was great as well !! Would definitely recommend. -
Review 56 (2024-04-12 - Rating: 5)
Working with Emerald Plumbing is always a pleasure. They answer all the questions we have and make our projects feel like a priority. The office staff is prompt to responding to our needs and every technician we’ve had complete service has been top notch. We highly recommend the Emerald Plumbing team. -
Review 57 (2024-01-23 - Rating: 5)
Alan from Emerald Plumbing did a fantastic job cleaning out my drain line. He was extremely knowledgeable and helped me understand what he was doing to fix my issue. He was thorough in his process and careful to keep the work environment clean. This is my second experience with Emerald, and I was very impressed each time! -
Review 58 (2024-04-04 - Rating: 5)
I had to have my house re-piped for insurance reasons and after getting numerous quotes I was told by many people to give Emerald a call & not only did the quote come in much lower than others they completed the whole job in less than half a day. They did need to make a few drywall cuts but they were minimal and they cleaned up everything and the quote was what I paid. I highly recommend Emerald these guys are outstanding and are very professional thank you Team Emerald. -
Review 59 (2023-12-07 - Rating: 5)
I had the pleasure of working with David Kelly, and the experience was exceptional. Davids professionalism, expertise, and commitment to quality were evident from the start. He efficiently resolved our plumbing issue, provided preventive measures, and demonstrated a level of service that surpassed my previous disappointing encounter with Frank Gay Plumbing. I highly recommend David and his plumbing service for anyone in need of reliable, high-quality plumbing solutions. -
Review 60 (2024-05-24 - Rating: 5)
I recently had my house repiped by Emerald Plumbing, and I couldnt be more satisfied with the experience. Roger and his team were absolutely amazing throughout the entire process. From the initial consultation to the final walkthrough, their professionalism and expertise were evident.Roger took the time to thoroughly explain the repiping process, ensuring I was comfortable and informed every step of the way. The team was punctual, respectful, and worked efficiently to complete the job within the promised timeframe. They took great care to minimize any disruption to my home, and their attention to detail was impeccable.Roger and his team went above and beyond, even addressing a few additional minor issues they discovered along the way without any extra charge. Thank you Hugo!Overall, I highly recommend Emerald Plumbing for any plumbing needs, especially repiping. Roger and his team are true professionals who deliver exceptional service and outstanding results. Thank you, Emerald Plumbing, for a job well done! -
Review 61 (2023-09-18 - Rating: 5)
I had a 40 gallon electric water heater installed this morning and everything was wonderful. Frank Bell was my plumber / tech, calling prior to arrival, worked cleanly & efficiently, was in & done in 75 minutes. He answered questions I had about other possible work & interacted without being distracted. Another great experience from a well trusted company. I know who to call for all my plumbing needs. Emerald Plumbing is A#1. -
Review 62 (2024-10-30 - Rating: 5)
Did a good job hydro-jetting my kitchen sink drain line. Provides up front pricing, uploads video of results and worked efficiently. -
Review 63 (2023-07-01 - Rating: 5)
Just wanted to share what a wonderful experience we had with Emerald Plumbing. We had a new water heater installed and from beginning to end they have been wonderful - from office staff to the gentleman who came out to do the work. Shawn came out the first time- where he was very detailed in inspecting everything and ensuring everything was perfect- he told us we needed to update our amp front the panel. I had few calls out to the office to arrange scheduling and some questions. We finally got everything arranged for the work to be done today. Jeff came out today and did an amazing job - very detailed and within an hour all was set to go. Will definitely recommend and will use for future plumbing issues. -
Review 64 (2023-09-27 - Rating: 5)
I hired Emerald to repipe my house. They came out yesterday and were on time and ready to work. Roger was the lead and he walked the house with me and explained what was going to happen. The team of four emerald plumbers worked together very well and the job was completed by 300 pm. I highly recommend Emerald Plumbing for any future plumbing needs. -
Review 65 (2023-10-31 - Rating: 5)
Frank Bell and Emerald Plumbing are awesome! I’ve used Emerald a lot for my self home improvement projects that have gone awry. Each time, they have been totally awesome at giving me options, up front cost and even let me watch and learn about the repair. And yes, I laugh at myself but they are nothing but professional and never laugh, critique or judge me for my learnings. I never question their recommendations - totally top drawer. I don’t use any other plumbers!! Hope your experience is similar to mine. -
Review 66 (2021-02-11 - Rating: 5)
Two strong guys came out to install a new water heater at my house, which was not an easy task. My water heater closet is upstairs in my loft. To make it even more difficult, there is only a spiral staircase leading to the loft. Instead of using the spiral staircase, they managed to lift the new water heater (100 lbs) over my upstairs half wall by tying a strap to it and hoisting it straight up hand over hand. They got the old heater down by reversing the process, all without damaging anything in my house. It was pretty incredible! Everything else about the install went smoothly. It was not cheap, but worth it considering how challenging and even dangerous the install was. In the end I was very satisfied! -
Review 67 (2024-07-15 - Rating: 5)
Frank fixed my kitchen sink and took care of all my questions. Thanks for the great service.Once again Emerald Plumbing has provided excellent service. David Kelly was efficient. He replaced the flange on the toilet and the post inside the tank. We thought it was all better but he had to return a week later to run a snake to the septic tank. His hard work finally paid off. A fully functioning toilet is a great thing. Thank you David! -
Review 68 (2019-05-22 - Rating: 5)
We had our water heater stop producing hot water, Emerald sent a tech over, very professional, and while several people told me that the water heater had to be replaced, he was able to just replace the heating element and save me a ton of money. (this was 2 years ago, and the water is still hot!) I know this is not always the case, but it is refreshing to have people like these around when you need help, and not take advantage of you! I highly recommend Emerald Plumbing! -
Review 69 (2024-02-16 - Rating: 5)
Frank came to our house and diagnosed the issue pretty quickly. They came out to my home in less than 24 hours and called before coming. Great customer service and completely job successfully in an hour! Thanks Emerald Plumbing! -
Review 70 (2024-02-14 - Rating: 5)
I am very pleased with the re-pipe job done by Roger, Mike, Jack, and Caleb from Emeral Plumbing. They were professional, courteous, and respectful. They arrived on time, completed the work as planned, and cleaned up after themselves. They explained the process clearly and answered all my questions throughout the day. They also went above and beyond to accommodate special requests and needs. I would highly recommend them. Thank you, Roger and crew, for a job well done! -
Review 71 (2023-07-25 - Rating: 5)
We had an awesome experience with Emerald Plumbing and will definitely be using them in the future. They came when they said they would, called ahead to let us know they were on the way, and quickly took care of a pretty yucky job in our crawl space. Dave and Ryan were both so pleasant and professional. Can’t say enough good things about our experience. I highly recommend them! -
Review 72 (2023-11-26 - Rating: 5)
Emerald is always so responsive to our emergency plumbing needs. We have an older home so things happen, and of course usually on the weekend, but they always come through for us. The plumber, David Kelly was very polite and professional! He came late at night and back early to finish the job the next morning. I highly recommend Emerald and you will be extra lucky if you get David as your plumber! -
Review 73 (2023-01-31 - Rating: 5)
We had a complete re-pipe. This company was very professional to work with. The gentleman who came to the house to give the quote was very throughout and explained us the process of the re-pipe and what they do. Since its our first home we had many questions and he was very informative. The scheduling was fast and the installers came on time and were very very fast and got the re-pipe done the same day! They were extremely nice and also were very informative and answered any question me or my husband had. They tested all the plumbing before they left and walked us through everything they did. Extremely happy with the professionalism and how fast they got the work done. If you want it done right make sure you call this business! Thank you Emerald Plumbing!Our installers were: Ryan, Ramos and Michael! -
Review 74 (2023-10-25 - Rating: 5)
A friend of us referred us to Emerald Plumbing. I called them and got an appointment the next day. They send Frank Bell, who was ver nice, knowledgeable, and professional. He finished a relatively complex job earlier than expected, and cleaned up after he was done. The price was reasonable. I give this company a 5 star rating, and would not hesitate to call them for any upcoming job. -
Review 75 (2023-06-13 - Rating: 5)
Had an excellent experience with Jeff, the plumber who came out same day to fix an issue with my supply lines for my washing machine. Not only was the company able to get someone out within a reasonable time frame, but Jeff was prompt, efficient, friendly and took care of my needs exactly as requested. He kept me updated throughout the course of the repair as to things he had to do to make sure the work was completed correctly. I also had another small issue where plumber Allan walked me through some preventative steps over the phone. He was patient, courteous and got me the information that I needed in order to help save me money. Based on these two experiences alone, I will definitely be using Emerald Plumbing again for all my future plumbing needs. Thank you! -
Review 76 (2023-10-20 - Rating: 5)
Emerald Plumbing is excellent. I can always get an appt within a day or two, and Ive used several of their technicians. They are all well-trained, friendly and helpful. Frank came out today and remembered my faucet! Highly recommend. -
Review 77 (2023-02-08 - Rating: 5)
I used Emerald Plumbing services for the first time today. I am very happy with Jeffs work. He correctly diagnosed the issue, and replaced the problem part (PBU cylinder in the cartridge), at a reasonable price. This company is honest and they do good work. I will definitely use Emeralds services again in the future. -
Review 78 (2024-04-11 - Rating: 5)
David Kelly saved my house today! I had a list of issues from clogged toilet to leaky faucets and French drain issues that he was able to fix, clean out and put everything back like new. I would highly recommend him for his diligence, efficiency, and Knowledge all while being very thorough at every turn. Thank you David!!!! -
Review 79 (2024-03-13 - Rating: 5)
I had some roots my sewer in a very unfortunate spot in my house. Due to the age of the home and multiple remodels the plumbing was very confusing. There were unfortunately very few clean outs as well. So far I’ve met with Sean and Erick to snake the drains and scope the pipes to see what’s going on. They were both incredibly professional, and discussed various options to get these roots out. The job isn’t over yet, and I am still weighing options, but I feel confident in Emerald to get the job to the finish line! -
Review 80 (2023-09-30 - Rating: 5)
Absolutely the best choice for your plumbing needs. I had my water heater replaced by technicians Frank and David, their work was amazing, and Frank was very thorough in explaining to me the job. Adam was extremely understanding and responsive every time I reached out with a question. Would definitely use them for all my plumbing need, you can’t go wrong with them! -
Review 81 (2023-03-27 - Rating: 5)
If you are looking for a plumbing company that shows up on time and does a great job, Emerald Plumbing is for you.My husband and I bought house this past fall with old polybutylene pipes. Therefore, we needed a complete Re-Pipe. We are elated with Emerald Plumbings work. Everyone with whom we came in contact was kind and professional.Hugo came out to give an estimate. He was thorough in his explanation of the process. When he left we fully understood the time and money involved in our re-pipe. We then scheduled our re-pipe and received an email confirmation from Adam with details on what to expect.A few days prior to our scheduled date, Ramona called to complete our City permit process. She explained what we needed to sign for the city permits and once these were returned to her, she would handle everything else with the city.The day of our re-pipe, Roger, Joe, and Brandon showed up on time. They were all very professional. When they needed to explain something to me, they were patient and dumbed it down for me. They must have done a good job because the inspector from the city, Gary, came the next day and quickly approved their work.The third day, the drywall team arrived on time. Parker, Joey, and Tyler do excellent work. If the preexisting wall wasnt a different color from the repairs, there would not be a way to tell the wall had been cut. The texture is perfect. They were even kind enough to rehang a bathroom mirror that was too heavy for me.I was at home alone with the plumbers and the drywallers. I am petite and older but never felt uncomfortable with them in the house.I highly recommend this group of young men. I am very impressed with all of them! -
Review 82 (2023-09-07 - Rating: 5)
David Kelly called ahead to confirm arrival time. Appreciate him answering my questions and doing a great job installing new kitchen faucet. The problems with CPVC pipe came up and I intend to have Emeralds re-pipe experts come take a look before there is an issue. Would recommend David Kelly and Emerald Plumbing for providing professional plumbing solutions. -
Review 83 (2023-12-15 - Rating: 4)
Emerald plumbing repiped my house and they were quick and clean. It was hard to watch them cut holes in the walls but it was necessary to do the work.Will definitely recommend them.Reason for only 4 stars is they use a subcontractor to patch the holes. The subcontractor refused to patch drywall holes under vanity. They said the holes could not be repaired.Emerald placed panels to seal the wood cabinet but the holes still remain in the drywall. I just wonder how am I to keep any bugs from entering the now open access?Emerald says all drywall issues are subcontractor problem not theirs. Disappointing....Emerald needs to find better drywall contractors. -
Review 84 (2024-06-18 - Rating: 5)
Jeff was great!! He arrived on schedule and was very knowledgeable and professional. i would highly recommend Jeff at Emerald Plumbing for any plumbing needs you may have! -
Review 85 (2023-03-31 - Rating: 5)
Darren, our estimator was timely and personable, and provided us with a quote before he left.Ramona and Adam in the office were very helpful and answered our questions.Nathan and Jonathan arrived on time and finished the repipe of our small office building in under four hours! They recommended replacement of two bathroom faucets that had some corrosion. I went to a nearby Ace Hardware store and returned with the proper faucets and they replaced those as well. They were careful putting down drop cloths so that our carpets were kept clean. They carefully checked their work, listened to our concerns and answered all of our questions. They were personable, competent, and professional.We are still waiting for contact from the drywall repair company, so we will report further after that work is done.We can highly recommend Emerald plumbing! -
Review 86 (2023-07-22 - Rating: 5)
Franks outstanding job and compassionate approach are undoubtedly commendable qualities that make him a valuable asset to Emerald Plumbing. Customer service with a personal touch can make all the difference, and its wonderful to know that we were well taken care of. Frank and Emerald Plumbing delivered excellent service once again. -
Review 87 (2023-10-04 - Rating: 5)
We have been using Emerald Plumbing at our office for 30+ years. I recently had a plumbing issue and my residence and they took care of the problem the same day. Friendly, professional, quick! Frank was great as always. -
Review 88 (2023-12-12 - Rating: 5)
A great “Thank You” to plumber Frank Bell for his timely and knowledgeable work in analyzing and recommending a solution to my water heater problem. He went beyond what I expected and explained his actions in a matter I could easily understand. I highly recommend Emerald Plumbing for all your plumbing needs -
Review 89 (2023-11-27 - Rating: 5)
Always pleased with Emerald Plumbing when Ive needed their services. Honest, reliable and fair. Just had a plumbing issue done day before the holiday and their plumber was punctual and did the job quickly to our satisfaction. -
Review 90 (2023-03-30 - Rating: 5)
I requested 6 bids to re-pipe my home. Most of the respondents seemed incompetent or rude, and after receiving their bids it was an easy decision. Emerald was the first to respond. Darren was very professional and did not try to impress me with my stupidity or oversell the job. I asked Emerald to replace the hot water heater during the re-pipe and Ramona scheduled the job promptly. Ryan, Ramos, and Michael performed our installation and I cannot compliment them enough. They managed the job professionally, took time to answer all of our questions thoroughly, and got the job finished in minimal time. They are really nice guys who enjoy their work and they performed a great job on our re-pipe! The drywall team also did a real good job repairing all of the cuts and completing the installation. We couldnt be more satisfied with this job and it was a total pleasure working with Emerald. Thank you!! -
Review 91 (2023-08-02 - Rating: 5)
I just had my entire home re-piped by Emerald Plumbing. The crew led by Richy, with David, Ryan and Ronin were incredible. They came to work and got the job done flawlessly and cleaned up perfectly. If you need a re-pipe call the best Emerald Plumbing! -
Review 92 (2022-10-20 - Rating: 5)
Just completed a complete re-pipe of my home. It was a large and complex job. I was more worried about cutting holes in the drywall and making dust everywhere. Wow, I was pleasantly surprised. My water was shut off in morning and restored at 5pm. They performed a leak test and tested all the fixtures for flow rates. As they worked they made minimal sized cuts and vacuumed all dust as they worked. The following day their Drywall team arrived and repaired all the drywall cuts to a paintable surface. After I had the repair cuts repainted it was impossible to tell that any work had be performed. That was very satisfying and turned out to be a non-issue. After completing the re-pipe I decided to do some plumbing upgrades. Hugo and Ritchie have been very helpful in advising me on options and troubleshooting some preexisting problems that my home had. If your considering re-piping your home Emerald Plumbing is your best choice. It has been a pleasure working with a company that cares about the customer and treats your home with respect and performs timely installs and repairs. -
Review 93 (2022-08-25 - Rating: 5)
Used Emerald Plumbing for the first time today and was really, really happy with their service/work. Had a shower handle that wasnt shutting off the water without major effort and a tub faucet that was really difficult to pull on/off. Their workman arrived in good time, was pleasant, fixed both faucets so they work exactly as they should and he even went the extra mile and applied caulking to the bathtub faucet. Their charge was very reasonable too. So nice to find a great plumbing company, I certainly plan to call them again for future plumbing issues. -
Review 94 (2024-05-06 - Rating: 5)
I had used them about 8 years ago and they did such a great job then that I had them come out today when I needed a plumber again. Speedy service, reasonable prices and friendly technicians. If I ever need a plumber again, they will get my call then as well! -
Review 95 (2023-09-29 - Rating: 5)
Had Emerald re plumb the supply side of my condo a year ago and have used them several times since they are professional organized and polite. We had a drain leak Mark was very professional knowledgeable and explained in detail the repairs. Highly recommend Emerald. -
Review 96 (2024-05-10 - Rating: 5)
Punctual, polite, and precise.We had 2 crews. Roger ran 1 and Owen the other. They completed a repiping of our duplex in under 4 hours.They worked like a well-oiled machine . Going above and beyond being courteous and professional every step of the way. -
Review 97 (2019-10-10 - Rating: 5)
Emerald Plumbing recently Re-Piped my entire house (2700sq. ft.) and installed a new water heater. They were amazing. There were five plumbers, all obviously experienced and skilled in what they were doing, but also very nice. Dean Rooney was the Crew Chief and the others were Chris, Roger, Patrick and Danny.They worked very well together as a team, and were happy to explain the process to me and answer any questions I had. At the end of the long day, even after being in the Hot attic space, they were still pleasant and made sure everything was working properly. Then they removed all their equipment and supplies and debris, leaving the house much better than I would ever have expected after a project such as this.Again, they were amazing!The following day, Emerald sent a dry wall crew to fix the walls that had needed to be opened, and they did a great job. I really cannot tell where the openings were!The cost was competitive but reasonable and I would absolutely recommend Emerald Plumbing without hesitation. -
Review 98 (2023-03-01 - Rating: 5)
Honest, fast, reliable! I came home to a major leak hours before I needed to leave for an important event. Jeff from Emerald Plumbing understood the situation and came over immediately to assess the leak. He was able to take care of the leak and get the water back on in no-time. I cannot thank him enough! Communication with the office was superb! I highly recommend Jeff and the entire company for your pluming needs.Ashley -
Review 99 (2023-11-14 - Rating: 5)
Please look no further. These people ARE the REAL DEAL! BEST IN TOWN!!! I was quoted a ridiculous amount of money with a different company, and was told I had to buy a new water heater with it. Even though nothing was wrong with my water heater. After several google reviews, I landed on Emerald pluming. The first thing I kept seeing was on how affordable they were compared to everyone else, the five start review and how fast they get the job done. I made the attempt and asked for a quote. And to my surprise I got a quote half of the price from the first company. The gentlemen’s that arrive were all professional, clean and generous with their work. I believe I had 5-6 doing the repipe and each one had a different task in each room. You can tell they knew what had to be done and how it needed to be done. One found a small leak behind the shower head pipe and fixed it when it wasn’t his responsibility. Another found the tubs handles to be placed wrong, one said it was cold when in reality it was and so on. And again they fixed it. Little things like this just goes along way. From now on, any issues I have when it comes to repipe I will always mention Emerald pluming. -
Review 100 (2021-12-20 - Rating: 5)
After the second slab leak in our 30+ yr old house we decided to do a total repipe. We were apprehensive about this given that our two story home would be a challenge. We were fortunate to find Hugo at Emerald who, with his calm confidence, convinced us to go with Emerald even though they were not the cheapest. They were not the most expensive either. The crew of 9 arrived on time and as promised were done by late afternoon! Dean was excellent at explaining what was going to happen and went above and beyond to make sure we were totally satisfied as the work progressed. Michael, Adam, Chris and the others (I cant recall all of their names) all did an excellent job! Even the office staff was great keeping us informed and getting us on the schedule quickly. Alex was on top of the permitting process and we appreciate her taking care of that. The next day the drywall team from Kennys arrived and Matthew and his team did an amazing job! All in all, we were very impressed by the professionalism, knowledge and courteousness of each person who worked on the job and the responsiveness of Hugo and the office staff. Again, many thanks to Hugo and the whole team for exceeding our expectations. -
Review 101 (2023-04-27 - Rating: 5)
I detected a leak in my plumbing after looking at my water bill. I call emerald plumbing at 10am and by 11:50 JEFF was onsite. Not only did he show up early, but he repaired my leak with a new piece of piping and cleaned up in less than an hour.He was fast and efficient and the repair was competitively priced. I highly recommend emerald plumbing to everyone e in Orlando! -
Review 102 (2023-11-11 - Rating: 5)
A great company for my plumbing needs. I had an issue with the water main line and Shawn did an amazing job. He is professional, dedicated, and honest. He fully explained what he was doing and made sure the job was done right. I am very pleased. -
Review 103 (2023-01-24 - Rating: 5)
My neighbor suggested Emerald Plumbing to re-pipe our 60-year-old home from the water meter through the house. She is a realter and had good results in the past with Emerald when re-piping some homes before putting them on the market. Everything about this experience has been great! I called early last week and Emerald sent Hugo out to estimate the job. He explained everything that they would do and gave me an overview of the job. He was quick and knowledgeable. It didnt hurt that he was personable as well! By Friday of last week, Yolanda from the front office had arranged for the permit and completed all necessary paperwork. Yesterday (Monday), the 3-man crew came out and arrived in the time window that Hugo had given me. Again, everyone was very professional, efficient and experienced at their jobs. We did a quick walk around to show them the layout of our home with regards to water and I dont think they were here 15 minutes before the first cut was being made! Adam, Mike and Jonathan did a great job and worked really well together. It was obvious that they like their jobs and yes, they were really good at what they do! Hugo had promised that the water would be back on by 4:00PM. Well, the water was back on by 2:00PM and they were packed up and gone by 2:30PM! I highly recommend this high-quality company for all of your plumbing needs. Im sure you wont be disappointed. Im not! -
Review 104 (2023-04-26 - Rating: 5)
We first met Liam Cuddy two homes ago. He repaired an old plumbing problem and he repiped our next home. When we purchased this home eight years ago, it also needed to be repiped, and of course we called Emerald Plumbing.Today we needed their services for an obstruction that we could not repair ourselves even via the roof with a 50 foot snake. This time we met Joel who was efficient, professional, and kind. He resolved our need in a timely fashion.I strongly recommend Emerald Plumbing. They are highly effective, efficient, and their pricing is fair. -
Review 105 (2023-10-08 - Rating: 5)
Emerald Plumbing did an outstanding job on a complex drain rebuild and full-house repipe on my 1925 Dutch Colonial home in College Park.Neighbors who were pleased with Emerald Plumbing’s repipe of their luxury home recommended your company. I’m so glad they did!Robbie did an outstanding, very professional job identifying the plumbing problems and overseeing and working the fixes.From the front office, to the proficient and fast repipe team, to the team who rebuilt the two story drain system that included floor and wall work, to the gentlemen who patched the plaster walls that had to be cut open to remove old cast iron pipes and replace them with new up to code pipes… everyone was pleasant, professional, punctual, and hard working.Thank you Emerald Plumbing and Robbie for bringing the plumbing in my much loved 98 year old home into the modern age!! -
Review 106 (2023-06-16 - Rating: 5)
I was looking for a new plumbing company and Emerald Plumbing was exactly what I was looking for!! They did such a great job. They made sure everything was perfect and secure, they were also so nice. Will definitely only being using Emerald Plumbing from now on! -
Review 107 (2023-07-07 - Rating: 5)
Today disaster struck when someone pulled a UTurn in my yard and broke my water main. Water dumping into the street from my main, absolute disaster. I called emerald plumbing and within 10 minutes they had me in touch with their Plumber Jeff. Jeff was an absolute miracle worker. He had my water fully functional again within an hour and was a total professional. Very reasonable pricing for emergency service, and I will absolutely continue giving my service to Emerald Plumbing. Thanks Jeff! -
Review 108 (2024-01-05 - Rating: 5)
Highly recommend this company. Most of our neighbors use Emerald; so when our shower started leaking we figured to see what all the hype was about. Robbie our technician was so professional and solved the problem. Service was next day and we have a working shower again!!! Thank you!! -
Review 109 (2020-09-07 - Rating: 5)
Emerald Plumbing performed a repiping of my house for me a few months ago, and I highly recommend them. Excellent service, top notch professionalism, and an all around friendly team. The quote was thorough, and the estimate came in less than others. And it included patching the drywall, which not every company offers. The team showed up on a time, and wow, they were fast. Whole house was repiped in just over 4 hours. Really personable and polite group of guys. Next day, the drywall crew arrived, and they were equally professional and friendly. Afterwards, I discovered my faucet had a small leak, and I received a phone call from one of the leads who was passing by on his way home. He stopped in, took a look, and gave me some advice to fix. Honestly this company checked all the boxes for one you want to work with. They are now my plumbing company of choice 100%. Use them. You’ll be happy you did! -
Review 110 (2023-04-04 - Rating: 5)
I called to get an estimate for a repipe of my home due to an under the slab copper line water leak. Hugo came the next day and patiently explained the entire process of repiping. He answered all my questions and gave me a good idea of what the project would entail. His knowledge of the project was reassuring since you dont want to make quick decision about the plumbing in your walls. I felt completely at ease going with Emerald Plumbing and their price was reasonable and competitive. I was able to get on their schedule just two days later and as promised, their professional and courteous crew (Owen, Mike and Brandon) arrived on time and were able to finish the repipe in one day! They were careful workers who put down drop cloths everywhere to minimize the mess. They worked hard and did a great job getting things back to better-than-before! They even replaced two worn sinks and installed four new faucets. Kevin called that evening to schedule the drywall patching the very next day. Tyler and Pete showed up on time and did a great job patching up the cuts made the previous day. Ramona from Emerald called to let us know that the County Inspector would be coming the next day to do the inspection. Hugo called back the next day to make sure all was working as expected and to remind me of their warranties on their work. A professional job from start to finish! -
Review 111 (2023-07-12 - Rating: 5)
Hire this team! I was in need of a re-pipe at my home, and Emerald gave me the most reasonable estimate, and Dean and his team completed the entire job in one day. The drywall team came the next day and also did an incredible job! Very pleased with their service all the way around. -
Review 112 (2023-10-06 - Rating: 5)
Just had my house re-piped and it was literally the smoothest process from estimate all the way through to the drywall repair! When I say the process was flawless, I mean it went smoother than a Chic-Fil-A drive thru! The team executed the re-pipe effortlessly, they were all very professional and friendly. The drywall crew they send out afterwards are equally as professional and their work is . Highly recommend if you need a major job such as a re-pipe done!! -
Review 113 (2023-11-09 - Rating: 5)
I highly recommend Emerald Plumbing. When you call, a real person answers the phone in a courteous manner, they set up a prompt appointment and send out a well trained, well equipped professional plumber to handle the situation quickly and properly, at a very reasonable price. I highly recommend this plumbing company. -
Review 114 (2020-11-13 - Rating: 5)
With over 30 years of experience in law enforcement, I am naturally suspect in dealing with companies on issues such as plumbing, electricity and other household repairs. I go to the extreme in doing due diligence (Checking BBB, reviewing Google reviews, Yelp, Angieslist and others. And reading most of the reviews, Checking the Dept. of Business Regulations website, etc.) I initially scheduled another plumbing company to come out, but I mentioned them to a friend and she, by happenstance, had used them in the past and did not have a good experience. So I cancelled and went with Emerald. Customer service was great. I asked them on a Friday to move my appointment from the following Monday to Friday the same day that I called. They told me they couldnt promise, but would do their best. I got a call around noon advising the plumber would be to the house in 30 minutes. CHRIS the plumber was phenomenal. Very professional. He did not rush, but didnt drag his feet either. All around great experience. Their prices were reasonable. Will definitely use them again. Not certain why they are named Emerald, but I can only surmise that because when it comes to plumbing services, they are a GEM. -
Review 115 (2022-10-24 - Rating: 5)
Emerald did an amazing job with repiping my house. The job was complete in less time than they estimated and the guys that came out were professional and courteous. I will recommend them to anyone I know needing plumbing work done. -
Review 116 (2022-03-21 - Rating: 5)
Some of the best work and service I’ve ever seen. On the estimate, Darren was extremely knowledgeable and helpful, and the quote was more reasonable than I received from competitors, especially considering the size of the job and the quality of Emerald’s work. For the re-pipe job itself, Adam and Matteo did an amazing job. They showed up on time, answered any questions I had, and went right to work. They managed to re-pipe the whole house that day, even with some tree roots slowing things down a bit, with some of the best quality work I’ve seen. I’d hire these guys again in a second. I don’t typically write reviews, but finding a good plumbing service wasn’t easy for me but I hit a gold mine with Emerald. Thanks so much. -
Review 117 (2019-03-24 - Rating: 5)
Just had the whole house repiped and the experience was great. Emerald Plumbing offered the most competitive pricing for the job, and had the best/earliest availability to start, compared to other companies in the area. The crew that came out was great. They were on time, very knowledgeable, and polite. They walked me through the entire process of what theyd be doing and where, and when they finished they explained the inspection and drywall repair process as well. They did a great job and finished right when they estimated, even after taking the time to clean up. Ill be calling them for any future plumbing needs! -
Review 118 (2022-08-10 - Rating: 5)
Emerald Plumbing is by far THE BEST. From their helpful employees that take the calls, to the servicemen that come out- Emerald Plumbing is who you should call. From the beginning when you call in, the associates are very helpful and responsive. You can tell that from the minute you call YOU are important. These associates go above and beyond expectation when working with you to accomodate your schedule and plumbing needs. Today I had David come out to help me with my plumbing issue. Emerald Plumbing should count their lucky stars to have such a great employee. David is not only very friendly and personable, but he is also INCREDIBLY knowledgeable about plumbing. When David shows up he is there to get the job done right. As a customer I feel so great knowing that my plumbing has been taken care of by top notch professionals. For excellent service and outstanding work, Emerald Plumbing is where it is at! -
Review 119 (2023-08-26 - Rating: 5)
I was referred to Emerald by a neighbor here in Dr. Phillips. The people who run and work for this company far surpassed my expectations. I am so very pleased with the outcome, even though the diagnosis was a repipe! From scheduling to the completed work- all was done with assurance and competence. The Repipe team that took care of my home: Dean, Danny, Pat and Michael were fabulous! Thank you so much Emerald Plumbing!I would like to add to my review as our hot water heater went bad. Dave K. came out and replaced and removed the rusted unit swiftly. Booking an appointment was a breeze as their office staff are excellent. What a fabulous business model. Im so happy they were there again when our family needed them! -
Review 120 (2020-12-17 - Rating: 5)
Emerald Plumbing did full re-pipe of my house. They sent the A-Team - Ryan, Chris and Frank - they were simply awesome. They showed up right on time and were extremely courteous and respectful from the very start. They took time to explain the job and were patient with questions and put us at ease. They worked very hard to keep the place as clean as possible and finished the job remarkably fast. I have used them for other plumbing jobs in the past but this sealed the deal - they did a great job and did all kinds of little extras that really made a difference. If you need this done - do not hesitate to call this company - highly recommended. -
Review 121 (2021-01-18 - Rating: 5)
I hired Emerald Plumbing to re-pipe our residence as we had old poly-pipe in the attic which was 25 years old and subject to failure. Owen, Jimmy and Sean arrived on time and went over the details of the project. I was amazed how they worked together to ensure the job was done correctly.I was also amazed how such a major project only required minimal drywall removal. At the end of the day, Owen, Jimmy and Sean discussed what was done and wanted to ensure that I was 100% satisfied with their work. The following morning, the drywall contractor was here patching the drywall. They did a great job and one cannot tell where the patchwork took place.I highly recommend Emerald Plumbing for all your plumbing needs. These guys are the best in the business + the prices are very competitive. -
Review 122 (2022-10-06 - Rating: 5)
Jeff was dispatched to my house to address a leak that occurred late last night when I was out of town. He was prompt, very professional & efficient with his time. HIGHLY recommend Emerald Plumbing & I intend on using them when I renovate my kitchen. -
Review 123 (2018-02-18 - Rating: 5)
Emerald Plumbing is great! We had a hot water heater go out over the weekend. Dave was awesome! He showed up promptly and replaced the unit fast! Very professional and courteous. Weve used Emerald Plumbing in the past and we highly recommend them. -
Review 124 (2017-10-11 - Rating: 5)
We used Emerald Plumbing for the first time today and are completely impressed!! Our plumber, Frank was courteous, on time, very knowledgeable, and cleaned up after himself. Our new kitchen faucet looks amazing and all work was completed within one hour. We will definitely use this company again for any future jobs!! -
Review 125 (2023-05-21 - Rating: 5)
I received four bids for a complete repipe and new water heater. They gave a free estimate and came in as the 2nd least expensive. They older gentleman who gave the quote was very informative and helpful. They were recommended by a friend of my parents. Chad and his crew came on time and did a great job with no issues. The plaster crew also came on time and were quick. The walls look great! Thank you! -
Review 126 (2024-05-21 - Rating: 5)
We had Frank come and had a very good experience. He was friendly and did a very good job with the leak we had in our wall.He was very knowledgeable and the price was affordable.Very good service! -
Review 127 (2016-08-04 - Rating: 5)
TL:DR - Emerald re-piped my house and I couldnt be happier.I bought my house in July, 2014. In September 2014, I had leak in my master bathroom and the home warranty plumber told me I needed to re-pipe my house (several pinhole leaks in my copper pipes). The plumber gave me his estimate for re-piping the house.I looked on Angies list to have other plumbers come and bid the job. Emerald Plumbing was #2 on Angies list at the time, so I set up an appointment for a bid. I was happy when the owner of the company came out to my house to give me the bid. It was a few hundred dollars lower than the first bid. I then decided to go with Emerald for my re-pipe.The Emerald crew that came to my house were excellent. They were polite, fast, and efficient. They completed the job that day and cut out minimal sections of drywall to complete the work (not much to repaint after the drywall was repaired).Since the re-pipe, everything has been great and I havent had any issues. -
Review 128 (2024-05-29 - Rating: 5)
ROGER,JAMES,MIKE,JACK,CALEB from Emerald Plumbing were great. They arrived a little after 8am in a nice-looking big truck.I was a little worried about this major upgrade and had a million questions on how they would repipe my house. The lead installer, Roger, answered all my questions and told me that his crew repipes a house just about every day. He told me not to worry about anything because I was in good hands. He really put me at easeThey completed what I thought to be an almost impossible job on my 4 bedroom 2 bath house in about 7 hours.I was so glad to get this major upgrade to my house behind me. I want to thank Emerald Plumbing for sending ROGER, JAMES, MIKE, JACK, CALEB to do this job. It went smooth as silk. -
Review 129 (2023-10-24 - Rating: 5)
Emerald has done a great job for us on several occasions. Their re-pipe team did an excellent job, and their repair team has been to our home twice with excellent results both times. -
Review 130 (2019-11-21 - Rating: 4)
Emerald Plumbing completed a Re-pipe for my Home. Roger, Dan and Sean did excellent work. The team is professional and knowledgeable. Before they left they explained on the work that was done and what to expect for the city inspection. I had one issue of the drain pipe from the water softener week later. A team member came back within 4 hours of the call and fixed the issue. The other team that handles the dry wall is very good. They are very quick and professional with their job. The only negative part it took about a week to get dry wall patch schedule day for the work. Overall I am satisfied with the work and would recommend Emerald Plumbing based on our experience. -
Review 131 (2023-10-09 - Rating: 5)
Update~!I had to have my house repiped~! Yes, the dreaded diagnosis, but thankfully my trouble was in the garage, and it averted a disaster. I was unaware of the polybutylene pipe debacle, but I had it and didnt even know it. I got a fast education~! Everything about the job was handled with complete professionalism. From the initial call to the end of the job, communication is excellent. Ryan, the team leader, Ramos and Chris worked together beautifully. I felt very confident. Everything was explained, they were very tidy and the job was finished in one day. There was never a worry about these guys stealing or messing with anything. They are completely professionals. The drywall guy arrived promptly the next morning as promised and right on time. As the team told me, he is excellent, and I would consider him an artist. The inspection was handled by Emerald , and that was swiftly handled that day as well by the county.I am always fascinated by the quality of people that are hired by Emerald. I think they adhere to a strict business model of being honest and getting the job done right. I am sure the owner of this company runs a tight ship and expects his employees to uphold the stellar Emerald Plumbing reputation. I made one call to Emerald Plumbing and never even considered calling anyone else. I treasure skills and honesty. Thanks again to the entire team for your help.I have been a customer of Emerald Plumbing for at least a dozen years. They are my go to for any plumbing services. I have found them to be polite, punctual, very fair and very honest which is something that seems to be a lost art today. Their technicians are very knowledgeable, and are nice in their appearance, besides being very professional. I had a problem today, a suspected hot water heater dying. Frank was able to come in about 30 minutes since he was this side of town. Problem was the A/C line clogged. He even straightened that out! Thanks Frank for making my day, and for the continued faith in Emerald Plumbing. I will be a customer for life! -
Review 132 (2020-09-25 - Rating: 5)
Had Emerald plumbing out to repair a leak and re-pipe the house. The crew that came out both days were amazing. Very informative, professional and personable. Very responsive to our needs. Would highly recommend for all plumbing needs and will definitely use again in the future!! -
Review 133 (2023-10-26 - Rating: 5)
Excellent service, everything from the initial appointment to the completed job was fantastic. The crew was great. Roger S, Mike M, and Jack T were the best. I wish I would have re-piped my home years ago. Everyone did a great job. -
Review 134 (2022-07-15 - Rating: 5)
We would recommend Emerald Plumbing. They made it easy from the estimate through the working being done. We had Roger and Brandon do our whole house repipe and we were so happy with their excellent work, they were very nice and that part couldn’t have gone better! It’s good to find a company that cares about the quality of their employees and the work being done! -
Review 135 (2021-05-13 - Rating: 5)
WOW! Emerald Plumbing is top notch! The whole experience was seamless from beginning to end for the re-pipe of our home! We purchased our first home on Monday a few weeks ago. The very next morning Emerald Plumbing was ready to go to re-pipe my home to be insurable. I could not be happier with my experience! Darren previous came out to give my husband and me an estimate. I knew we were in good hands. So professional and down to earth, but then you never know how the rest of the experience will be. Ramona was such a delight over the phone while booking and answering all my follow-up questions. Alex took care of the permit. Then when the crew came, they blew me away! From beginning to end, Joe, Roger, and Dan demonstrated not just their refined skill in their trade. Their customer service is superb! That’s hard physical labor and yet their attitudes were nothing but courteous and gracious. Joe was showing me a few things at the end of the job and my four year kept on stopping in the middle of a door entrance or hallway. He was always so kind and sweet. She is very slow to warm up to new people. You can imagine my surprise when she talked a little bit to them at the end of the day! With all the details that involve purchasing a home, I’m so grateful for Emerald Plumbing for making the re-pipe such an easy and low stress experience for me! -
Review 136 (2017-07-27 - Rating: 5)
Frank came out to our house when we needed to get our washer valves replaced for a new washer install- he was absolutely wonderful! It turns out the valves didnt need to be replaced at all- he didnt try to sell us on an unnecessary repair, and instead cleaned the existing valves and assisted us in removing the existing pipes. He was very kind, courteous, and professional. We will definitely be using Emerald Plumbing again in the future! -
Review 137 (2018-05-25 - Rating: 5)
Frank arrived promptly as promised to replace kitchen faucet and disposal today (5/25/18). He was courteous and professional and could not have represented Emerald Plumbing better. Since we were initially referred to Emerald Plumbing by a friend we have been extremely pleased with each aspect of the service we have received ... quality work done by skilled and pleasant technicians. We will continue to use and recommend this fine company. -
Review 138 (2023-06-09 - Rating: 5)
This crew that came and worked on our repiping did a fantastic job! They communicated well with me, they were fast, and they were the nicest set of men! Thank you Adam, Brandon, and Jack. And Ken who did the drywall, I didnt even have to paint after since my wall are white. Cant tell where the holes ever were. Great job and great price. Thank you! -
Review 139 (2018-02-22 - Rating: 5)
We had an overall great experience with Emerald Plumbing. Dave, the plumbing professional who came out to our place, was extremely knowledgeable and friendly. The water heater he initially brought with him ended up not fitting the space where the old heater was, but he was able to go back to the shop and find us one that ended up working.Dave also fixed our garbage disposal in no time at all, and provided us with very helpful maintenance tips. We were very pleased with the level of service we received, and well be using them again in the future. -
Review 140 (2019-07-29 - Rating: 5)
Used Emerald plumbing for our whole house re-pipe! What an amazing experience!! They were fast, efficient, and so professional and polite! They communicated exactly what they were doing every step of the way!! Can’t say enough great things about their professionalism and the quality of work they do. Drywall was completed the next day and inspection went off perfect! Would highly recommend using this company! Whenever we need a plumber in the future we know exactly who we are calling! Thanks EMERALD for an excellent experience! -
Review 141 (2022-01-27 - Rating: 5)
I had an active leak and needed to repipe my house. They were able to get someone out right away to provide me with a quote. I appreciate the straightforward approach of what needed to be done, the explanation of the process and the very reasonable price. He was very patient and answered all of my questions. Two days later they showed up and had my house repiped within the day (on a Friday), the inspector showed up on Monday and the drywall repairs were completed Tuesday. The whole crew was extremely polite and worked together like a well-oiled machine. They are extremely good at what they do and it shows in their workmanship. I am forever grateful to have found a company that did a such a great job and does not resort to gimmicks to try and secure work. I look forward to recommending them to anyone who needs any assistance with plumbing matters without hesitation - they are fantastic and their prices are very reasonable!!! The people who take the calls at their office were also very polite and helpful. Thank you all so much!!! -
Review 142 (2018-02-06 - Rating: 5)
This was a terrific experience. We had our home replumbed a few weeks ago, along with replacing the hot water heater. During the day of the work, the crew did a wonderful job. They were professional, thorough, polite, and answered any and all questions I had. They also cleaned up after themselves. I would definitely recommend Emerald Plumbing to others. We are very happy with the work that was done. -
Review 143 (2023-02-10 - Rating: 5)
Had a complete repipe done due to old copper pipes that were due to be replaced. From start to finish, the process with Emerald Plumbing was smooth and transparent. Hugo came by with the initial estimation and was clear with what they were planning to do and where the wall cuts would happen.On the day of installation, Chads crew walked me through what they were planning to do and were completed by the afternoon. The secretary immediately scheduled the county inspection as well as the drywall repair, which was completed within the next day with the walls being ready to be painted over.Its been a month since the repipe and I have not noticed any issues. Will go with Emerald Plumbing for my future plumbing needs! -
Review 144 (2021-02-09 - Rating: 5)
I used this company for the first time on my daughters house. Frank Bell did an excellent job and completed the job in a fair time and charge. I used the same technician again a few weeks later on my house. He installed a whole house water shut off and re-set a toilet. Again, this was completed in a fair time and price. I recently re-located to Orlando and used two companies prior to Emerald. I was generally OK with the work done, but it was not the same quality and professionalism (all around) as with Emerald. My compliments to this company for having a very decent employee who can simply perform a plumbing job without any drama. -
Review 145 (2022-01-20 - Rating: 5)
Emerald Plumbing re-piped my home and installed a new water heater for me. I don’t post many reviews but these guys were SO good that I actually wanted to. The team of Eoghan, Jimmy, Jouny, Mike, and Chris were all fantastic. The team showed up on time and were as professional as anyone I’ve ever hired, what a pleasure. They worked fast and the quality of their work was exceptional. Polite and friendly, they took time to answer all my questions and finally, there no mess when they left. I would hire them any time, and cannot recommend them strongly enough. Finally, Hugo, the estimator, as well as the two ladies in the office, Alex and Myrna, were all exceptional, and each helped to make the entire process, beginning to end, a pleasure to “endure”… I mean, getting my house re-piped isn’t usually on my Top 10 list of best things to do, but these guys and gals made it okay! -
Review 146 (2014-08-22 - Rating: 5)
Emerald Plumbing did a fantastic job installing my new faucet and investigating a leaky pipe. Ian and Frankie were courteous, professional, and informational. In addition to working quickly and arriving on time, they shared tips on how to keep my pipes clear. Great work! -
Review 147 (2022-12-06 - Rating: 5)
I have used Emerald for a Re-plumb in the past and a service call today and both were exceptional. The employees are friendly and efficient. While they are not the cheapest, I absolutely believe you get what you pay for and I happily pay it. I recommend them to everyone that inquires. -
Review 148 (2021-01-29 - Rating: 5)
What a great experience! We were recommended to emerald plumbing when we bought our home. The home had old poly pipes and we were nervous about it but our realtor recommended emerald plumbing as the best and they are an amazing team. Owen, Jimmy, Sean, and Mike came out and replumbed our whole townhome. They also installed a new water heater. I was Very impressed with the job and they cleaned up everything very nicely. They went over everything in the end to my complete satisfaction. I will Be using this company for any plumbing work that I need. -
Review 149 (2021-07-02 - Rating: 5)
We had to have all of the plumbing of our new home re-piped upon moving in, and per word of mouth recommendations, called Emerald. The team that came on July 1st were awesome from the get-go. They were professional, warm, and dedicated to making our home safer. They were incredibly careful of our pets and respectful of our home (even though its a mess right now because of the move). We would recommend them to anyone and call them again in a heartbeat. Thanks, guys! -
Review 150 (2019-10-10 - Rating: 5)
Emerald Plumbing did an excellent and professional replacement of our kitchen faucet ! Eric and Jeff were not only very personable and on time , but the price was very reasonable ! They also took care of an issue with the garbage disposal and did not slow down til job was completed. Both my wife and I were impressed. They even cleaned up after the work was completed!!!! Emerald Plumbing is the only plumbers we will use from now on. -
Review 151 (2020-07-07 - Rating: 5)
The entire experience was great.Ryan, Chris, Frank , and Matt were extremely courteous and professional. They explained and walked me through the entire process and set the expectations before starting. Each one of them answered questions I had and took the time to walk me through everything they did at the completion of the job.I would absolutely recommend Emerald Plumbing and the technicians they sent out for your plumbing needs.Ryan, Chris, Frank, and Matt were great!If I ever need any plumbing work done in the future, I will call Emerald. -
Review 152 (2022-06-26 - Rating: 5)
Emerald Plumbing came out to replace all the polybutylene pipes in our home as we moved in. They fit us in their schedule and completed the pipe replacement in one day. Much kudos to the entire team on their professionalism, good attitudes, and willingness to ensure customer satisfaction. The crew of Joe, Roger, Ronan, and Chris were a pleasure to work with! -
Review 153 (2019-07-23 - Rating: 5)
We needed to get our house plumbing redone after discovering we had polybutylene piping. Luckily we had friends who had this done also and they recommended Emerald Plumbing. We quickly got a quote and scheduled the job. The workers showed up on time and they worked quickly & professionally. The plumbing work was done in one day and the drywall repairs were done the next day. We are very happy with the work and the value. Highly recommend Emerald Plumbing if you need to re-plumb your house -
Review 154 (2021-02-17 - Rating: 5)
Contacted Emerald Plumbing for a whole house re-pipe and they were by far the most friendly and cost effective option I found. Ryan, Chris, and Frank did a great job on the project, and they went above my expectations with their service. They kept me in the loop as everything was going on, and they explained all the final details very well. Thank you guys for your help! I’ll definitely contact this company again! -
Review 155 (2020-04-09 - Rating: 5)
I had Emerald Plumbing to re-pipe my house. They were awesome! The team that did the repipe, Ryan, Adam, Chris and Frank, did a great job -- punctuate, enthusiastic, patient with all my questions, and super efficient.The dry wall repair team they use, does a good job, but could be better. (the walls were fixed and textured very well, while the holes inside the cabinet or behind the toilets where not easily seen, some are well fixed, others look sloppy -- not easily seen anyway, wouldnt complain about that. )Would definitely recommend Emerald Plumbing to others. :) -
Review 156 (2021-05-11 - Rating: 5)
These guys did a great job re-piping our house. They were fast and professional and obviously knew just what they were doing. Theirs was also the lowest of three local bids. They were courteous and some of them had great Irish accents! They did a good cleanup job. After the county inspector came and went the drywall crew came in and fixed up the walls amazingly well.My wife and I were thoroughly pleased with the whole experience.. thanks Emerald Plumbing! -
Review 157 (2013-07-26 - Rating: 5)
Ed with Emerald Plumbing was out today to complete a variety of projects on our Fixer-Upper home! He was on time for our appointment - which I truly appreciated after waiting 6 hours yesterday for the granite folks. Ed was professional, fast, efficient, and helpful. He understood and answered my convoluted non-plumbing-speak questions and did a great job. It is so nice working with Emerald and their incredible staff. Thanks, Ed, for upholding the companys great reputation!! -
Review 158 (2014-01-10 - Rating: 5)
My experiences with Emerald Plumbing have all been excellent. I did some research before calling them the first time, and all the great reviews made my decision easy. I had some work done a few months ago, and in the last two weeks Ive had to replace two toilets. Marc came both times. He explained thoroughly everything he was doing and was friendly and entirely professional. I will ask for him the next time I need work done here. I like that they have a flat fee for toilet replacement--no well have to send someone out to look at the job for something so simple. Thanks, Marc, and Emerald! -
Review 159 (2021-05-19 - Rating: 5)
Emerald deserves more than 5 stars. If you want the work done right - call Emerald. Every person at Emerald impressed me beyond measure. They are helpful, professional, courteous, and genuinely want to correct the issues - the right way. My experience with Richie was amazing. Dispute the multiple issues we encountered, Richie never gave up and attempted every solution he could. If it didnt work, he would come back with more solutions. I have never felt more cared for by a service provider. I knew that when he left my house, he was still brainstorming ways to solve the remaining issues. From my experience, it is evident that Emerald works as a team. Alex and Hugo, too were extremely helpful and took the time to answer every question I had. I am a customer for life. -
Review 160 (2018-01-18 - Rating: 5)
Great job and good customer service. Frank did my repair this morning, he was friendly and knowledgeable. When I made my appointment I was told they would arrive from 9-9:30, Frank called in the morning and advised of his arrival time. He was right within schedule. The repair was done within a reasonable time. I feel companies that charge per hour tend to prolong repairs on purpose to charge more and I didn’t get that feeling with Emerald. This is the second time I use them and each time job has been done well. I would recommend them to a friend. -
Review 161 (2024-04-30 - Rating: 5)
Emerald plumbing was great. They showed up on time the tech explained everything he was doing. Overall, very pleased with the service. -
Review 162 (2021-04-01 - Rating: 5)
I cannot say enough good things about Emerald Plumbing. I have used them twice in the past few months and both times they exceeded my expectations. The first time using them was to repair a few pin hole leaks in my old copper piping. Daniel and Shawn did an amazing job repairing the line and explaining everything to me. They also gave me a great quote for a re-pipe, water main, and new water heater installation.The second experience I had with then came with them repiping my two bathroom house. The crew of Eoghan, Sean, Jimmy, and Johnny were fantastic! They showed up on time and worked very efficiently. The crew was very professional and answered all of my questions with ease. Emerald Plumbing will definitely be the only ones gaining my business in the future. I highly recommend them for any of your plumbing needs. -
Review 163 (2023-11-23 - Rating: 5)
Eogman, Johnny and Luis from Emerald performed a repipe on my condo using Zurn Pex with brass fittings. They were on time, super efficient, professional and expeditious. Emerald gets the permit, and arranges inspector the next day, and then their subcontractors come on 3rd day to repair drywall. Emerald performs a repipe like it is arthroscopic surgery with minimally invasive wall cuts! -
Review 164 (2022-06-28 - Rating: 5)
Prior to using Emerald, I had tried 4 different plumbers for issues at my 1960 block house and was not satisfied with the work the others had done. David Jones from Emerald arrived on time, was friendly, professional, and was able to fix all the issues previous plumbers had failed to do correctly or had misdiagnosed. I will definitely be using Emerald Plumbing again for any future plumbing issues in my house. -
Review 165 (2020-05-25 - Rating: 5)
Emerald is by far the best plumbing service! We had a whole house re-piping done and they did great! The crew Rich, Joe, Pat, and Robby were thorough and very professional! Not only did they do a great job but they are the best price in town!! -
Review 166 (2021-12-01 - Rating: 5)
We are thoroughly pleased with the exceptional service and attention to detail that the Emerald teams provided. We contracted Emerald to repipe our 1930s bungalow after receiving quotes for the same work from another very well known company. Emeralds price came in $3,000 less and they were able to schedule the work immediately. The re pipe team, Owen, Pat, Jonny and Chris were spectacular! They were considerate of our property and worked well together as a team to complete the job in one day. Jonny had to spend most of his day in a very tight crawl space under our house and I have no idea how he managed. He also provided video and photos from under the house of our drainage system issues.The drywall company that followed the re pipe team arrived on time the next day and repaired the holes in our walls so well that you cant tell that there were cuts made. This is no easy task when dealing with plaster walls.The following week we had two additional plumbing fixtures replaced in our garage apartment and Erick and Shawn got the job done quickly and professionally.The next phase of our re pipe will be repairing the drainage system issues and we will definitely be calling Emerald Plumbing to do the work. They have earned us as customers for life. -
Review 167 (2023-10-23 - Rating: 5)
I was very pleased with my total repipe that Emerald Plumbing did. They made minimal cuts to drywall and were very professional. They did exactly what they promised and on schedule. I would definitely recommend them. -
Review 168 (2018-11-07 - Rating: 5)
Just awesome! Had house re-piped by Emerald first week in November 2018. Got other quotes but theyre the only ones who actually showed up in-person at the house for a quote rather than just do it online like their competitors. This really made us feel more comfortable and enabled us to ask questions about the entire process. They were quick, friendly and knowledgeable. I wasnt at home during the actual re-pipe but my wife was and she texted me to say, These guys seem to work really well together and truly enjoy what they do. I got home after work and met them before they finished up. They were just so great. Ive never been happier to give a review! Emerald was recommended to us by two friends we know who dont know each other. The fact that they do awesome work and different people I know are talking about it says a lot! The people who patched the drywall were so awesome too. Never in a million years could I patch drywall that smoothly and perfectly. Ive tried but I dont have their skills. Really happy with everything overall and the price was great for everything they did. -
Review 169 (2023-09-21 - Rating: 5)
We are so glad and satisfied with their service, we hired many companies to locate the main water line in our installations at Ingenuity Preschool and no one could find it. This guy (Frank) came and was able to find it right away, saving us money and time. 5 stars for him! -
Review 170 (2020-06-24 - Rating: 5)
We had our home re-piped today and let me tell you if you need any work done, call Emerald Plumbing. We had three men come out named Roger, Mike and Sean. They were very professional explaining the entire process. They were kind and very considerate. They repiped our home and did a beautiful job. They worked their butts off in Florida in the heat, in JUNE. They never stopped and finished the project in one day. Any question I had they answered, and we are very happy and grateful to have had hardworking, honest and punctual workers at our home. Please choose Emerald Plumbing for any plumbing issue you have. -
Review 171 (2023-02-20 - Rating: 5)
Super professional and efficient service. We had the whole plumbing system replaced in three days. They replaced the entire plumbing in ONE day. Next day the Orange County inspector had to check it out as mandated by local law. On the third day another team came to seal and patch the holes. They did minimal damage but were able to repair and even paint the obstructed areas. They are so organized and seem so happy to do their job even though it may seem unpleasant. I could hear some of them singing and cracking jokes as they worked (sign of great corporate culture and tone at the top!) Their organization and quality of work blew us away. On day one the installation team consisted of at least 6 guys all working on different areas of the house. And the repair team consisted of at least 3 people. They repaired and cleaned everything. I am so happy to have hired this company. I wish I could give them 10 stars because they deserve it. This is no easy job but they have figured out a way to make it easy for their clients and employees. I wish them nothing but prosperity! My husband and I are stunned! Strongly recommended! -
Review 172 (2020-12-12 - Rating: 5)
I have been a Prop. Mgr for 30+ years. My long time plumber retired a few years ago, and Ive been trying different companys. A friend suggested Emerald when my own residence kitchen sink clogged up. Eric and Shawn showed up on time, began assessing the job, said there would be an additional charge for going on the roof to clear drain. Found no stack over kitchen, which had been remodeled by previous owner. Began at sink and used all but 10 feet of snake (about 60+ feet) without out any damage or dirt inside the house! Pushed out the plug onto the backyard! They were polite, really knew about plumbing, and very respectful of me and my property. The price was good. So, long story short, Emerald Plumbing is my new plumber, for the rental propertys that I manage as well. A win-win!! Kudos to Eric and Shawn! -
Review 173 (2021-07-14 - Rating: 4)
The water main pipe to our home sprung a pinhole leak. I called emerald plumbing because of the ratings that they had and were highly recommended by neighbors on next door. They were not able to fit me in same day but they did come the next day and were a little early which I was grateful for. The service man who came out Frank, did a wonderful job preparing our pipe he did all that he could to keep the prices down and did a great job re-piping. My only complaint and this is not really with emerald plumbing but with all plumbing companies is that they had to break the drywall inside and also the concrete outside and they do not fix that so I have had to go to Lowes to gather the cement and stucco insulation and new drywall to make the repairs to the wall on the inside and outside myself which I dont really know how to do but Im winging it. I really wish that plumbing companies would fix this and I thought that emerald plumbing did do this because I saw many reviews that stated they do it but apparently thats only when they do a repipe of an entire home. -
Review 174 (2022-01-19 - Rating: 5)
Emerald Plumbing is OUTSTANDINGI have been getting estimates for a Re-Piping job for my house since June/July 2021 (7 estimates to be exact) I live Downtown Orlando and my house is Old and Concrete Block- I first met Hugo around July and he was very thorough with the process of re-piping and how they would be doing it. He gave me a Step by Step and provided an estimate. After I completed all other estimates and research, I wanted to meet Hugo again and he was super easy to reach and to talk to. I’m telling you – if you need anything plumbing related and especially a Re-Piping Job- You must Call Hugo at Emerald Plumbing- He didn’t see my house as a challenge or difficult – he viewed it as a possibility, and I trusted him. I did ask him why he didn’t flinch at everything I was asking regarding the re-piping job and he said- We do it all, we have done it all. The level of experience is impressive. I finally decided on Emerald and after 3 meetings with Hugo my Re-piping job was done in January 10th – WOW. The crew was so professional and knowledgeable. From Dean, Adam1 and Adam2, Matteo and Mike, Chris and Jack. I would describe it like a Dance… They all work together without running into each other (I have a small concrete block house) and I also noticed how the care for the house and the surroundings of it. Trying to keep everything as clean as possible. It is a messy job/project But Emerald makes it bearable, nice and easy.I am so Happy I choose Emerald Plumbing-I know you will too!!!!Thank you HUGO and Thank you Emerald!!Outstanding Company and Impressive Service you can Trust!!**I have, already, called them 2 times since the re-pipe for other things and they are always available to solve any problems or job I might have. No Job is foreign to them! They know Plumbing!!!!!!!!! Call them now and ask for HUGO!! -
Review 175 (2019-02-01 - Rating: 5)
We had Emerald Plumbing come out to fix a small leak and we were so impressed that we called them back to replumb our entire house. Everyone involved in the process was great to work with. They were on time, professional and did exactly what they said they would do and how they said they would do it. I would absolutely recommend them to anyone. -
Review 176 (2018-11-02 - Rating: 5)
We had used Emerald Plumbing for residential work and now will also use them for any commercial work we need. We had a complete re-pipe done and had a positive experience from beginning to end. Kieras communications were both friendly and efficient and Roger & Ryan completed a complete re-pipe in one day, including a couple of unexpected challenges. We would definitely recommend Emerald Plumbing. -
Review 177 (2017-12-18 - Rating: 5)
Yes yes yes! I had my house completely replumbed this past week. I previously had polybutylene which is trash. Emerald gave Excellent price, they did the work in 1 day(I have 2 and a half baths) and the company they use for drywall repair also did a very good job! I was so nervous about how my house would look after and honestly it looks better than before! They gave all new water shut off valves for everything so no more rusty handles under the toilets or sinks! I repainted with touch up paint and you cant even tell that there had previously been a hole. Im so super anal and they went above and beyond expectation. The owner is super nice and the entire process was super smooth! Thank you! Thank you! Thank you!!!! -
Review 178 (2017-08-08 - Rating: 5)
Frank and Emerald Plumbing did a wonderful job for us today and always has in the past as well. Frank was so polite and courteous, and got our plumbing problem fixed right away! He took his time and made sure that everything worked properly before he left! I would highly recommend this company! Their service and people are of the highest quality!! -
Review 179 (2018-05-24 - Rating: 5)
In February 2018 we discovered a leak in a pipe under our foundation slab. After receiving verification of the leak, our plumber recommended that we contact Emerald Plumbing to get a quote for re-piping the whole house. We are absolutely delighted that we did. Their quote was one of four quotes and the most reasonable. We were very impressed with all of their employees with whom we worked. The re-piping of our 2-story home was accomplished in 1 day and the drywall repair was done the next day. after the drywall repair, it was almost impossible to see where the walls had been cut open. This company was wonderful to work with and all of their employees were most professional. No hesitation about recommending them highly for any plumbing jobs. Roland and Karen Nelson, Orlando -
Review 180 (2021-05-01 - Rating: 5)
UPDATE REVIEW- 5/1/2021: This company cares more about helping their customers than they do about making money for no reason! Called with a weekend emergency. The on-call plumber actually walked me through how to solve the problem myself. He answered FOUR calls from me through the process and the problem was resolved without a service call. THIS is why I chose this company for the re-pipe and water heater. They go ABOVE and BEYOND. Wish more businesses were there for their customers like Emerald Plumbing.This company has been out twice- first to fix a variety of plumbing issues and then to re-pipe my house to replace the copper pipes. Roger, Chris, and James were amazing! They showed up ON TIME, and worked tirelessly to finish the job. I not only had the repipe, I also had a new hot water heater and two new toilets installed. All of this at an unbelievably reasonable price! I would highly recommend them to all of my friends and family. Even the employees (Alex) at the office went above and beyond for me. HIGHLY RECOMMEND! -
Review 181 (2022-09-02 - Rating: 5)
Fast, efficient, and mindful to say the least. I am impressed with the crew from Emerald plumbing. From the professionalism in their trade to their eagerness to please the customer. Workers like these are hard to come by. Special Thanks to Chad, Nathan, Roger, Brewer, Ramos and Gim aka Michael. You boys killed it. Excellent work. Im a happy customer 🤙 -
Review 182 (2017-09-28 - Rating: 5)
My husband and I have used Emerald Plumbing for over two years, and our experiences with this company have always been excellent. Today, Joel the technician repaired a running toilet in our home in just a few minutes. He was able to replace faulty parts with new equipment, test out the repair, and explain other things I should look for in the future to troubleshoot potential problems. Emerald routinely provides efficient service--from office manager Myrna calling to confirm your appointment, to technicians arriving within a designated window of time, to completing repairs in a few minutes--and I am always pleased with the outcome. I will continue to call Emerald Plumbing for all my plumbing repair needs in the future. -
Review 183 (2019-11-22 - Rating: 5)
We had a plumbing problem at our business, we were recommended to call Emerald Plumbing and we were glad we did! They came out quickly, figured out the problem and had it fixed in no time. Professional, quick service can be hard to find these days. Fair pricing too! The plumber that came out was very nice and you could tell he enjoyed his work! -
Review 184 (2020-04-16 - Rating: 5)
We needed an emergency re-pipe on our house. The crew of Ewan, Ryan and Sean arrived the next morning and did the job in one day. Very thorough, professional and personable, and did a great job. They also cleaned up after the work was done. Passed county inspection the next day with flying colors. We would gladly recommend Emerald for any plumbing needs. -
Review 185 (2015-03-20 - Rating: 5)
Thank you so much Joel and Emerald Plumbing for a great experience. They were very friendly and up front about the costs when I called. Joel did a great job fixing the leak that we had and did so quickly. I feel pretty lucky to have found a great company right off that I wont hesitate to use in the future and recommend to all my family and friends.