Pro-Tech Air Conditioning & Plumbing Service, Inc

Located in Orlando, Florida

Address: 9161 Narcoossee Rd #210, Orlando, FL 32827, United States

Phone: +1 321-204-8415

Rating: 4.9

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-20 - Rating: 5)
I had an exceptional experience with Por-Tech, thanks to Jordan D. His customer service was top-notch—informative, patient, and thoroughly professional. Jordan not only addressed the issue at hand but also tackled the root cause with impressive efficiency and effectiveness. The entire process, from the initial service call confirmation to the follow-up and post-operation, was seamless and well-organized. If you’re in need of a reliable HVAC service provider consider Pro-Tech and Jordan. I am beyond satisfied with their service and highly recommend them.

Review 2 (2022-06-19 - Rating: 5)
First time doing business with Pro-Tech Air Conditioning & Plumbing. They informed me that I needed a new AC system in my house after they came and inspected the actual unit, which wasnt cooling the house properly. They gave me a detailed explanation of the process of replacing the old Carrier unit for the new Trane unit and answered all of our questions. All I can say is that exactly what was explained to us how it would be was done precisely. Very professional, very organized and careful doing the job, maintaining the area as clean as possible. I got the best AC unit in the market and installed by the very best installers to do the job right. I highly recommend Pro-Tech Air Conditioning & Plumbing for your needs. I will definitely keep doing business with them. Thank you very much for your service guys! We fully are 100% satisfied with the job done.

Review 3 (2022-05-05 - Rating: 5)
Full HOME HEATING/AC SYSTEM INSTALLED!Excellent team work! Old unit removed and new unit installed in one day !.I needed a full heating AC unit and it took one phone call to schedule and in 2 days including the county permit!Good communication through the process as well. Omar led the entire process and took his time to explain. excellent services !Highly recommend !

Review 4 (2024-01-29 - Rating: 5)
Eric Jacksons service was superb!! He was professional, polite, knowledgeable, patient and he addressed all of my concerns. He arrived on time and proceeded to diagnose and repair the problem. Eric explained everything in a clear, understandable manner. In addition, he gave me a short tutorial (what to do and what not to do) in case I have the same issue in the future. Eric Jackson is an outstanding representative of Pro-Tech Air Conditioning & Plumbing and I would highly recommend him without reservation.

Review 5 (2023-12-11 - Rating: 5)
I highly recommend Protect. Moises and his teammate gave excellent explanations. Gave me good tips on how to save money. I was especially impressed with the thoroughness of the maintenance and care for my units. Quickly troubleshooted a noise issue I was having. So much done at one time. Awesome!

Review 6 (2024-01-31 - Rating: 5)
Victor did a very thorough job on the maintenance of my AC and heater! He cleaned out the inside and outside carefully and rinsed out the drain tubes. He showed me photos when he was done including the readings showing the systems were working properly.Employees like Victor have made me a loyal customer!

Review 7 (2023-12-05 - Rating: 5)
Jordan Darby, what can i say, needs to be appreciated so much more. This guy went above and beyond to check my system and not only that but inform me, a new homeowner, educating me on anything and everything relates to my ac system. I will forever be indebted to him taking his time to go through the steps teaching me some of the tips and tricks. He needs to be more than an ordinary technician, i tell you that service felt valuable!!! Highly recommend JORDAN DARBY. PAY HIM WHAT HES WORTH!

Review 8 (2023-09-01 - Rating: 5)
William & Marcel did a fantastic job installing my new AC system. They took the time to install everything included new parts and replaced the old pipes. I would give 10 stars if I could, and I’ll definitely recommend Pro Tech to any of my family and friends!Manuel did a great job installing my water heater! And Joe did an excellent job installing the water system! Highly recommended!!

Review 9 (2024-01-31 - Rating: 5)
I’m very happy with ProTech. They are professional, dependable and knowledgeable. We have a Trane system purchased from them and it’s perfect for our home. I’m a comfort club member for regular maintenance on my home and investment properties. They have been very responsive and provide quality workmanship.

Review 10 (2023-02-06 - Rating: 5)
Joseph Hammett, was on time and fast got the work done with no hassle! He was amazing sweet and I would definitely use him again.

Review 11 (2023-05-13 - Rating: 5)
Omar and the other person, both of them were very kind and they made sure the area was left clean. They worked really diligently with a positive attitude throughout the whole day which I liked. I will say though that this AC replacement work took a very long time (a whole day almost) to replace our old AC with a brand new one.However, as long as it took, it was well worth it and we are very pleased with the results. Thank you Pro-Tech!This company definitely provide good quality and good service.

Review 12 (2023-12-13 - Rating: 5)
Our technician bravely fought off the mosquitoes to get to the heart of the issue and make recommendations on what needed to be done. He had great communication skills, appeared, competent, and explained why we were having the issues with our heating system. Would gladly have him out again!

Review 13 (2023-05-30 - Rating: 5)
Chris was the very best. He was on time, friendly and most importantly, very knowledgeable about the work he did for us - changing a natural gas stove to use with propane. We felt very confident in his work. We would not hesitate to use him for other issues we may come across. Again, the best. Thank you.

Review 14 (2024-01-30 - Rating: 5)
Were so glad we decided to replace our old AC. Pro-Tech installed a new Trane. Our service pros William and Travis couldnt have been nicer. They were hard working professionals who were also friendly and very open to questions. Thx guys!

Review 15 (2023-12-10 - Rating: 5)
Eric Dominguez was very professional and friendly. He showed up early every day, and stayed far later then I ever expected, so he and his team could complete my new a/c system. I highly recommend Eric to any future customers. If I was the competition, I would try and steal him for my crew, he’s that awesome!

Review 16 (2023-12-06 - Rating: 5)
12/06/2023 Jay was fantastic, a true example of an employee who goes above & beyond the norm to ensure the customer is happy. Her professionalism and good nature made the whole experience as pleasant as possible. Although she was on a maintenance call, she happily & skillfully rectified a problem that had occurred the day before the visit. Please keep her employed & happy.PLEASE NOTEI had already submitted a review.As usual the Pro-Tech service was on-time , efficient & a pleasant experience. Joel Torres is friendly, communicative and informational. He was a pleasure to deal with today.

Review 17 (2023-07-19 - Rating: 5)
I was thankful of the time Joe (the Plumber) took to discover the “root” of the problem (no pun intended) that caused the underground pipe to crack. He was efficient and took his time making sure all was fixed for a quality job delivered. He took pictures and included a detailed narrative of all that was found and all that was done to fix it. And after all was said and done, he even left the area nice and clean and back to normal like it was. I would definitely recommend Joe and ProTech to others I know who may experience the same issue. Thank you all for your professionalism. Well done!

Review 18 (2020-05-24 - Rating: 5)
My home experienced a main water leak early Sunday morning. It was right at the meter where OUC ended. I called both OUC and Pro-Tech and three other plumbing companies to come to the house and determine if it was something I was responsible to fix or if OUC could take care of the issue. Of all the plumbing companies I called this morning, Lynn at Pro-Tech took my call live (not an answering service) and was able to re-route Michael, her technician, to my home. Both Michael and the OUC technician came around at the same time. It turned out it was something OUC could fix since the leak was on their side. Credit to **Pro-Tech for being the only plumbing company to come out within hours of my call**. The other plumbing companies never even called me back OR were only available later that evening. Ron, Pro-Tech plumbing manager, contacted me to review the visit and come to an amicable agreement since it was OUC that actually fixed the leak. Based on our conversation, I will certainly be calling Lynn, Michael and Ron once more at Pro-Tech for any future plumbing needs.

Review 19 (2023-08-24 - Rating: 5)
Had a few estimates on my A/C when it wasn’t working well. First company wanted to replace everything after looking at it for 5 minutes.Pro tech came and diagnosed the issue accurately and saved me thousands of dollars. They have my trust and will get all future business for a/c and plumbing from me. Highly recommend them!

Review 20 (2023-04-11 - Rating: 5)
William & Albert showed up 10 min early- they backed their truck up and went to work. Due to my anxiety I was not present during the entire installation but I will say they did one of the most amazing jobs I have ever had done to my home; inside and out and even under adding new PVC piping; painting to give a clean look; professional and respectful. I didn’t know what to expect with a job that took 8 hrs. They checked every positive box! I’m happy to recommend ProtectAC & Mr William

Review 21 (2023-12-17 - Rating: 5)
I called for emergency A/C service and everyone was very friendly and helpful. They got a tech out quickly. Cesar was very friendly and efficient. I’ll be using Pro-Tech again in the future.

Review 22 (2023-05-19 - Rating: 5)
Jordan did a great job of maintaining our HVAC system. Even though we had some new issues with access to the interior portion of the system, he overcame those and performed his task in a professional and efficient manner. We highly recommend him.

Review 23 (2023-07-17 - Rating: 5)
Joseph was great.We were having an issue with our plumbing backing up. This job became a challenge to figure out what was wrong. He started with the simplest, cheapest solutions first. He ended up having to snake a line from each roof vent all the way to the front clean out. He did what could easily have been considered a 2 man job by himself.To have all 3 bathrooms out of commission at the same time would have been a nightmare. Joseph made sure that didn’t happen. I’m very thankful to have found someone to come out on a Sunday evening within an hour of me calling AND to have the problem fixed the same day.Thanks again Joseph!

Review 24 (2023-07-16 - Rating: 5)
From making my emergency appointment with dianne, to moving my appointment up sooner with a sweet female (didnt catch her name), to being called and texted when my tech was on the way, Protech was awesome. Marvin was my technician. He was very nice, knowledgeable, and professional. He found the problem, explained it to me and fixed it. Thank you all so much for getting my AC running in mid July in FL!

Review 25 (2021-04-19 - Rating: 5)
Amazing service. From the moment I asked for an estimate till the end of the job, they were fantastic.I have never seen better customer service in my life!It was a difficult job, thats why I had several companies quote estimates. They were extremely thorough, came 3 times to make sure they had everything done right.Responded to every email or call within 15 to 30 minutes!The job was done fast and good and everybody involved was respectful and knew what he was doing !I will definitely use their service again and will recommend to everybody I know.

Review 26 (2022-07-29 - Rating: 5)
Had a potential issue with my AC as the condensation safe-t switch popped out and was leaking everywhere yesterday. Ramon from Pro-Tech came out today and inspected the entire system. He was able to clean out the drainage line and educate me on how to take care of it in the future. He was also very professional and a super nice guy. The entire experience was great and Im very glad I contacted Pro-Tech!

Review 27 (2023-12-16 - Rating: 5)
Very personable, efficient, professional technician. I am always impressed with the service that Pro-Tech offers its customers! And Eric is at the top of an already already elite group of service personnel!

Review 28 (2022-07-27 - Rating: 5)
Very professional, remembered that they serviced our house a long time ago and was very pleasant to be around. I’m glad to have met people like Moises and the team/coworkers he has. Especially with the trust and quality of work they provide. 10/10 will definitely want them back if there is work to be done.

Review 29 (2024-01-30 - Rating: 5)
Juan was a true professional and was willing to answer all my questions in a patient and pleasant manner. Juan performed the repair quickly and thoroughly and we are pleased with his service. It is so nice to feel you can trust your AC tech. Thank You

Review 30 (2023-04-15 - Rating: 5)
5 Star Service by Mr. Moises Pagan.He was respectful, knowledgeable and thorough and explained all observations after completion.Would like him to do my future servicing.A valuable human resources asset to Pro Tech, a company that is number 1 in quality customer service.

Review 31 (2023-01-14 - Rating: 5)
Ricky was an excellent technician. He was professional with an appropriate sense of humor. He was able to troubleshoot the alarms on my hot water heater and give me some advice. I was not disappointed that there was absolutely nothing wrong. And appreciated the peace of mind.

Review 32 (2023-03-12 - Rating: 5)
Juan was great! Im so glad we called you and the problem was fixed onsite that day. He explained everything that he did.We had used a different company. :( The unit turned about 2 years old and the issues began. We were told that we needed to buy an expensive UV light system to fix this, to the tone of $2000. How it impacted the system not told. You saved me lots of money and guarantee if we need you we are here 24/7.

Review 33 (2023-09-28 - Rating: 5)
I had a problem with Pro Tech. General Manager Lorenzo Mendoza reached out to me. He was able to solve the problem and get everything fixed in a timely manner. Now we use Pro Tech for all our AC needs. I would highly recommend this compnay to anyone.

Review 34 (2023-04-13 - Rating: 5)
Nicholas Garcia was prompt in fact he came earlier which was great. He went right to check my AC unit and performed the needed maintenance check. I did mention that I needed plumbing work and needed an estimate he was able to get me an appointment for today that was great!!!

Review 35 (2023-12-12 - Rating: 5)
Nick always does a great job when he comes to service our A/C. Hes very professional and makes sure we are satisfied before he will leave.

Review 36 (2022-11-29 - Rating: 5)
Dylan Cressman is simply amazing! He went out to the house and completed the task in an efficient and effective manner. In addition, he provided constant communication and walked me through the whole process.Service called at 1030 amService arrived at 130 pm same day and completed by 230 pmIf Dylan is a representation of Pro-Tech then no wonder everyone tells me to just go with Pro-tech to solve all Ac and plumbing needs.Dylan thank you so much and wish you the very best from a very satisfied customerDaniel

Review 37 (2023-05-28 - Rating: 5)
Ive been a customer for years. No matter the time or hour the reps on call are always courteous, responsive, reliable in communication and follow up. Julio --and all technicians are very knowledgeable, provide pictures to explain the problem and remedy, and professionally get the job done. Highly recommended!

Review 38 (2022-01-13 - Rating: 5)
Alexis and his partner arrived during the appointment time frame and he explained that this call was the first, to our address, for him. After showing the team around and familiarizing them with the system they immediately set to work. Once complete, Alexis explained what he had done along with his overall assessment. These were two people who were concerned with customer satisfaction. Great Job!

Review 39 (2022-10-07 - Rating: 5)
Ramon was very professional and fixed the broken compressor in my AC unit quickly and efficiently. All the staff at Pro-Tech that Ive spoken to or had come out for service were very nice, knowledgeable, and professional. Would definitely recommend to others

Review 40 (2023-05-11 - Rating: 5)
Jailene was efficient and personable. She gave us the facts about where our AC stands and didn’t make knowledge assumptions in either direction. I would definitely request her for our next appointment.

Review 41 (2023-03-30 - Rating: 5)
ProTech has always been a fantastic company to work with. Thorough, respectful, and reliable. Julio explained everything to me, which was SO helpful. Very kind person and Im so thankful for him and his expertise.

Review 42 (2023-04-05 - Rating: 5)
I used ProTech to install my NEST learning thermostat. I was having a wiring issue and hired a supposed NEST pro who kept insisting that the thermostat was not designed to work with my system. ProTech was able to install and program it very quickly and also did a cursory system check of my entire system. They were very punctual and professional and communicated with me during the entire process. I highly recommend them!

Review 43 (2021-06-21 - Rating: 5)
I called this morning to have someone come out and fix my Moms AC. I was scheduled between 5-8. Zak came early around 230 which was great! He was very professional and fixed the problem in about 20 minutes. The price was reasonable and I am very happy with the service. Ill definitely use this company again and Ill be requesting Zak. He was awesome. Thanks Pro-Tech!

Review 44 (2021-12-14 - Rating: 5)
As always, the service was efficient and dependable. I can always count on Nick to do a great job. He is knowledgeable, polite and knows what he is doing. He has been my service person for many years and I will accept no other. I can trust him and trust that he will be thorough and complete. He is the one maintenance person that I welcome into my house. He does the maintenance on the air conditioner in my home and in another home on my property. I have always been pleased with his work.

Review 45 (2023-01-12 - Rating: 5)
Our hot water was intermittent and not acceptable. I contacted Pro-Tech and since Joseph Hammett was here the day before, I requested that he do the installation. I was so glad that I did. The work was done very professionally. I look forward to Joseph returning to repair other plumbing issues. A happy homeowner 👍

Review 46 (2022-01-04 - Rating: 5)
The team did an excellent job. It was a real pleasure having them in my home. Every one Ive met at Pro-Tech has been very professional and customer focused. I would advise anyone to use Pro-Tech. Keep up the great work.

Review 47 (2020-07-14 - Rating: 5)
Our AC went out and we called a company that we normally dealt with and they couldn’t get to us until 5 more days. If you live in Florida, you know that that 5 days would be like living on the Sun. A friend recommended Pro Tech so I called them and spoke with Jen (she was so awesome!) and they were able to send out a tech that day! Hector the tech was very polite, professional and fixed it quickly. He also did a thorough check on the inside unit to ensure everything was working properly. This has been an absolutely amazing experience and we will use them again for any future issues.

Review 48 (2021-09-07 - Rating: 5)
Michael Torres was quick and very professional. Got all the work done in short order. We have been using Pro-Tech for several years now and I have never once been sorry I signed up for their maintenance services. Every single person Ive dealt with has been great. HIGHLY recommend.

Review 49 (2024-01-29 - Rating: 5)
John was very kind and informative. We appreciate him working through the issue we have been having with our water heater over the past year.

Review 50 (2024-01-29 - Rating: 5)
Peter serviced both of our air conditioners and did a fabulous job. Prompt, courteous and I would highly recommend him.

Review 51 (2020-07-07 - Rating: 5)
Pro-Tech was very thorough and returned several times until my ac issue was resolved. Hector was very kind, thorough and compassionate. All of the technicians that came to my house were very professional. The office staff was also very helpful and a pleasure to speak with. I highly recommend using Pro-Tech.

Review 52 (2023-10-18 - Rating: 5)
We have been using Protech for years and have been extremely satisfied. We actually had them replace our HVAC system and then had them replace our ductwork. We have them do maintenance twice a year and their technicians are wonderful. They came today and my husband said the tech, Nick Garcia, was the best one he’s had. We were extremely satisfied with his service.

Review 53 (2020-07-04 - Rating: 5)
Came home late last night from a 10 day trip to find that 1 of my 2 units was not working. 90° in the house. Called the company that installed unit 2 (Pro-Tech installed unit 1) and I was told it would be 5 days until they could come out...Decided at 4pm on Friday to call Pro-Tech and they were here in 90 minutes. The dispatcher, she was so nice! The technician, Hector Sandoval arrived, repaired and serviced the unit.Total Professionalism start to finish!!! From my experience, they have gained a loyal customer going forward and I even purchased a very affordable service contract for peace of mind. Highly recommend Pro-Tech... They Rock!!!

Review 54 (2022-08-05 - Rating: 5)
Brandon and William and crew did a fantastic job installing a new central heating and air conditioning system. We had a lot of duct work done and they were in the Attic most of the two days. This was in August. They removed the old system and some old duct work and installed a new system and duct work.. They were professional and knowledgeable and cleaned up as they worked. We are very happy with the service and system.

Review 55 (2022-04-20 - Rating: 5)
We just got a new a/c. Jeremy was a great salesman, even stopped by the next day to follow up. Alan and Brandon, then men who did our installation, were great and professional. I’m very please with the service and care I received from ProTech

Review 56 (2022-05-04 - Rating: 5)
Kerry came out on time. He was very friendly and he took time to show me every detail of what he was doing and why he was doing it… He found the issue with their AC at a very minimal amount of time… He talked highly on his company and to me and my wife he was like the pro tech poster child!Pro-Tech should be very thankful to have an amazing employee such as Kerry

Review 57 (2023-09-07 - Rating: 5)
Victor was very professional ,thorough ,explained things wellTop notch compared to other ac companiesHe was the best by farGenuine and professionalHe had great expertise and tipTwo thumbs up !! Was very pleased

Review 58 (2023-02-12 - Rating: 5)
Jordon showed up on time and was very professional. He was friendly and knowledgeable and performed the maintenence on the hvac system in a short amount of time. So far everyone Ive delt with from Pro-Tech has been professional and helpful. So glad I went with them.

Review 59 (2020-11-06 - Rating: 5)
First and foremost, Hunter, the technician, arrived 3 minutes ahead of the scheduled arrival time. Most impressive.Before entering my home, he slipped on a pair of protective boots over his street shoes. If he had to leave the house to go to his truck for any reason, he removed the boots before leaving the house. He put them back on again before entering my home. I appreciate his keeping dirt on his shoes from entering my home.The Pro tech Representative Answered my questions as he worked and provided additional product information even before it was requested sometimes. A nice service feature. Answered my questions as he worked and provided additional product information even before it was requested sometimes. A nice service feature.I have been with Pro Tech for a number of years, and have never been disappointed. Hunter was no exception to the standard that I have experienced using Pro Tech. An excellent representative, a fine job.

Review 60 (2022-10-11 - Rating: 5)
Jordan came out to do the annual maintenance. Hes such a knowledgeable person. Very nice, listens to your concerns, and makes sure that you have no issues. I recommend Jordan as a ProTech Technician!

Review 61 (2023-12-11 - Rating: 5)
Nick García performed our preventative maintenance today. He was on time, professional and courteous. Highly recommend Nick and Pro Tech. They are always great.

Review 62 (2020-06-30 - Rating: 5)
Michael J. was very professional, very friendly and displayed a breadth of knowledge. I felt more at ease after the inspection.I also had William M. come out to service my A/C. He advised me on a couple of things for better care and I left feeling extremely satisfied with his service.I have used Pro-Tech in the past and will continue to do so in the future. Every experience I have had has been positive. Thanks!

Review 63 (2023-12-07 - Rating: 5)
Great product, service people very professional, so were pleased we went with Protech. Nick and his associates are clearly representative of a superior firm.

Review 64 (2023-05-12 - Rating: 5)
He was very professional at what he was doing & at the end of the job he took the time to answer all my question and concern. even if some of the question seem dumb. Be for he left for the night he made sure I was satisfied with the job & all his answer & even gave me some advice for maintain the unit. I would definitely use him a again.

Review 65 (2023-12-07 - Rating: 5)
One of the most professional technicians I’ve dealt with. He took his time to check every mode and setting on the unit and explained his diagnosis in detail. I’m so glad to find a company I can trust.

Review 66 (2022-04-20 - Rating: 5)
AC blower motor failed on Friday evening of Easter weekend. After a hot and humid weekend at home, reached Pro-Tech on Monday morning. Had a tech out that PM to diagnose the problem. By noon on Tuesday, Ramon arrived with the replacement part. He was friendly, professional and efficient. He also inspected the entire system to ensure there were no hidden problems. Overall, an excellent job!

Review 67 (2022-07-28 - Rating: 5)
Extremely professional take away and installation. Gerry explained the setup the operation of the heat pump water heater. His setting recommendation. Couldn’t ask for better. From 1 to 10, he deserves a 20. We had an ac system installed in the past and Pro Tech was consistently good with their service.

Review 68 (2022-05-03 - Rating: 5)
The technician was a few minutes early for the appointment and very professional. He did an outstanding job servicing my Trane system in a timely manner. He was very friendly and knowledgeable and answered all of my questions. Would definitely recommend him.

Review 69 (2020-07-20 - Rating: 5)
Jean Gonzalez came by to carry out a service on my air conditioning unit today. He was extremely courteous, friendly and helpful. He made it a point to explain everything he was doing in a manner I could understand. He went into the attic to adjust some ducting as it had sagged over time. I highly recommend Pro-Tech, since I purchased a unit from them they have been nothing but helpful, checking with me every few months to ensure that I was happy with the a/c unit and their service.

Review 70 (2023-12-14 - Rating: 5)
Wonderful skilled team from the installation through maintenance. Our Tech Today Peter was outstanding. We have always had excellent Techs but Peter stands out. Wonderful work ethic.

Review 71 (2023-05-22 - Rating: 5)
Nicholas performed our annual air conditioner maintenance today. He was prompt, knowledgeable, and very professional. I also want to mention that when Dawn called me to schedule our air condition service she was very friendly.

Review 72 (2023-12-04 - Rating: 5)
Nick has provided service to my air con 4 times. Hes always professional, efficient and trustworthy. Thank you, Nick

Review 73 (2021-06-09 - Rating: 5)
They were very professional and prompt when I booked their service which is one the things that I gauge at the beginning of any work request. Respectful and knowledgeable of their work. It did not take long to find out what the problem was with my system parallel with not long to correct it. I felt good with their service and will call them again and recommend to others with confidence that they will be taken care of.

Review 74 (2022-11-18 - Rating: 5)
Andrew and the team did an exemplary job of replacing flood damaged ductwork. They answered every question with patience and expertise. They went of their way to reassure me that my home would once again have safe clean air. Protech was extremely responsive to send Ron to assess my damage. Ron took pictures I need for insurance purposes. During install Manager Kelly face timed with me suggesting an improvement to better protect my home from water in the future. 5 stars

Review 75 (2023-01-12 - Rating: 5)
Pro-tech has been with us through it all, the AC meltdowns in summer and the pipes bursting in the fall! Theyve consistently offered great professional service and have many kind and communicative folks on their team.

Review 76 (2020-07-03 - Rating: 5)
They were able to get me in on the same day of my call. Kerry was very friendly, polite and professional. He quickly diagnosed the problem with my A/C and laid out my repair options without any pressure. He even told me that my filter looked great and didn’t need to be replaced at this time. Imagine that! A short time later...my A/C was humming along beautifully again. Thanks, Kerry and ProTech!

Review 77 (2022-10-14 - Rating: 5)
Joe Hammett and Manny Gonzalez replaced my hot water tank and did some work on a bathroom faucet. This team was courteous and respectful of my property. I appreciate their skill and expertise and would recommend them to family and friends.

Review 78 (2022-04-27 - Rating: 5)
He did an excellent job as usual. Last time he alerted me that my capacitor may have to be replaced on this visit. I really appreciated that so I could budget for the expense. In addition, he showed me the old capacitor and the new one as well as the condition of the drain line.

Review 79 (2022-04-30 - Rating: 5)
The experience working with Pro -Tech for the second time is the best at what they do!Pro -Tech has the best of the best working for them! I want to say. Thank you, to the staff that is customer obsessed from appointment setter , Sales Jeremy J., Technicians Omar and Tony M. who installed our new HVAC system. Thank you, for taking us out of the Florida Heat to a cool 😎 Florida home 🏡!In Florida we need a little claimant control in our home 🏡. Thank you, Pro-Tech Team!If your new to Florida as a new resident or a Floridian call Pro-Tech for service! Highly recommended all they way!The Sanchez/ Fortson FamilyDr. Phillips /Southwest Resident

Review 80 (2019-12-09 - Rating: 5)
They are always there when they say they will be there. Nicholas Garcia usually does the maintenance on our unit. He is very people friendly and does a thorough job. I have been using Pro-Tech for quite a few years now. I’ve been a member of their Comfort Club for quite a few years now.

Review 81 (2021-07-14 - Rating: 5)
Bryce and Jovanny were excellent, very professional and very detailed. I like the fact that they were on time and love the fact that they took their time and not rush through my project. I am really happy that I decided to go with Pro-Tech. A great company and fantastic team from beginning to end. Thank you!!

Review 82 (2021-09-27 - Rating: 5)
We have three systems that cool our house, and I wouldnt have anyone else maintain them. We certainly get our moneys worth out of the Comfort Club, both for the regularly scheduled maintenance, as well as when issues pop up between checkups. Always polite and thorough, and get the job done!

Review 83 (2022-09-06 - Rating: 5)
Jaythan Monroig was was quick, efficient, on-time, friendly and informative. He answered all my concerns n questions. He checked n replaced my filter. He also checked my digital thermostat n ensured it was still connected to Internet after all the power outages. I like having someone I’ve had before do my service. Thanks.

Review 84 (2023-12-04 - Rating: 5)
All of the technicians that worked on our AC installation were outstanding Our salesman, John, was extremely responsive to two questions that I had during the installation I would highly recommend ProTech Well worth a 5 star rating Jim L

Review 85 (2020-05-07 - Rating: 5)
We had a roof unit replaced for our office and ALL of the technicians were very friendly and courteous. Lorenzo was great. He was on time with his schedule and the crane showed up on time. Everything went like clockwork. I would recommend them to anyone looking to replace their air conditioner. Very punctual and courteous.

Review 86 (2022-08-02 - Rating: 4)
Tech Jonathan Stewart came to assess my a/c problem. Part had to be ordered. Explanation of the problem was.given by tech. He came back to install the part and found another issue. He had the part on hand and was able to install it and get the ac running. Very respectable young man and knowledgeable about ac parts he also waited to ensure the a/c was cooling. Made suggestions to keep a/c running at its best.

Review 87 (2023-08-23 - Rating: 5)
Quick and efficient, was able to get an estimate as soon as they arrived and work completed same day! Would highly recommend, Manny was a great tech

Review 88 (2023-07-19 - Rating: 5)
ProTech was wonderful and our technician Jordan D was thorough and knowledgeable. Am completely pleased with this company and will be a long term customer. Thank you!

Review 89 (2019-07-10 - Rating: 4)
The installation was certainly careful and thorough. The team made it as painless as it could be, and they cleaned up pretty well afterward, which was nice. More importantly, they answered all of my questions very patiently and thoroughly.The big issue I have with the system right now is that its not doing a very good job of reducing humidity.Once I expressed the concern, Michael from Pro-Tech got back to me right away with guidance about the issue: I need to give the system a couple more days of regular (not extra-low) cooling, which should do the trick.Gerry, who handled the gas heating final connections, was efficient and effective. Likewise very patient and thorough in answering all of my questions.Nice work by an excellent company!Michael Spoon came out to give us a few extra pointers on operation and maintenance of various parts of the system, and they were VERY useful.He also followed up on the one bedroom in the house that has always been particularly hard to cool adequately. He worked through a set of typical improvement steps: adjusting venting to properly push the heat out the return, checking flow volume, and verifying duct work effectiveness.Then, based on info hed gathered via adroit questioning and careful listening, he made an adjustment to the minimum run level of the compressor and explained that if all those steps did not resolve the problem within 24 hours, ProTech would come out and install a larger run of duct to that room.All the ProTech staffers have been extraordinarily courteous and responsive, but I have to give Michael extra kudos. If everyone else is a 10, Michael is an 11.He turns even the most know nothing query into an opportunity to kindly and warmly add value way above and beyond all expectations. The more time I had access to him, the happier I was with the system (and its already an outstanding system), and the brighter my day seemed. Hes got a real gift for dealing with people, as well as technology.

Review 90 (2022-11-30 - Rating: 5)
Moises came out to do my HVAC system maintenance at my home. He was very professional, showed up on time, easy to work with, and very informative. Protech always does a good job and their staff is excellent.

Review 91 (2023-12-07 - Rating: 5)
Great job! On time! Very professional...Only 2 complaints. I told them 3 times to keep doors and gates closed because of the dogs. While I was outside I saw both dogs walking down the street. It isnt a busy street but one dog is blind and deaf and the other one will run off. We also have coyotes around so I was extremely unhappy to see them walking down the street. Fortunately, I was able to catch them both.After they left, my TV said I had no internet. The internet is in the back bedroom. It took me awhile to figure out the lights were off there, too. It turns out one of the breakers was switched off. They shouldnt have been working with that switch. Anyway, all is working now, but it took time and a little anxiety.Oh, and they unplugged all the Christmas lights and didnt replug them so we had to figure out what was wrong with them.Overall, they did a great job. The house is clean and the work area was good.ThanksLeslie Johnson

Review 92 (2019-07-05 - Rating: 5)
Marvin came out to my home on the 4th of July because one of our central air units was not working. He found the problem right away. He reviewed several different options to fix or replace our 20 year old Trane system. He was very honest , knowledgeable and helpful. I am very satisfied with the service he provided and will recommend him and Pro-tech to all my friends and family. Thanks again to Marvin for coming out to help me on the holiday!Hector did the official estimate for me on the next working day. He was great, very knowledgeable and helpful.On July 9th, Eric and Omar installed a new 5 ton Trane system at my home. It took them a full 12 hours of non-stop work to complete the job. They were extremely friendly and professional. They took no short cuts and I believe that all the thorough detailed work and extra effort they made makes all the difference between a good install and a great trouble free one. I am very satisfied with my purchase and will continue to recommend these guys and Pro-tech to all of my friends and family. Thank you!I had a couple of additional questions a couple of days after the install. Richard came over same day and answered all of my questions to my complete satisfaction. He was also very helpful and knowledgeable.

Review 93 (2023-01-14 - Rating: 4)
Bryce and Manny are an excellent team and it was a pleasure to have them working in our home. Very professional, conscientious and thorough. Gerry is also an amazing representative.

Review 94 (2021-06-21 - Rating: 5)
I had someone at my house in less than 24 hours. Paul was very knowledgeable about our AC and took lots of pictures to help me better understand the things he was seeing. He took time to answer all of my questions and I am so happy that we went with Pro-Tech for this work!

Review 95 (2022-01-31 - Rating: 5)
Jonathan listened to our concerns, and was attentive, friendly, and professional in interacting with us. And he explained and fixed the problem, plus took the time to explain and fix a secondary problem as well! (The second problem was created by an earlier pro tech service, so not giving kudos to the company on this one. But service provided by Jonathan today was exemplary, as was scheduling by Darlene.) Thanks!

Review 96 (2022-10-12 - Rating: 5)
Nicholas is very knowledgeable polite and explains everything that has been done to maintain our system. He has been to our house before since ProTech installed our Trane HVAC unit almost one year ago. Very honest and reliable company!

Review 97 (2020-05-05 - Rating: 5)
I would not know what I would have done without Pro-Tech. All departments I have used. My home was built in 1962. My realtor and inspector failed to tell me the truth about the home. The second day- looked on line for a plumber. (First phone call). Pro-Tech was the one I chose. Had just moved from Virginia. Didn’t know anyone. God was with me‼️I called Pro-Tech they came running. From the first day Pro-Tech was the only company I had to call. Here I am three years later same house.Thanks to them my house is now a home. They worked with me in so many ways. You might get something cheaper, but you want have the quality of service. 24 hours a day. Seven days a week. They are so professional and nice. The ladies in the office, oh my what a great bunch to work with. I will always call Pro-Tech. Could tell you more about the house that became a home thanks to Pro-Tech for being there. 🎶🎹🎵🙏🇺🇸🇺🇸 Mrs. Linda Wilson, Orlando, Florida.

Review 98 (2023-12-13 - Rating: 5)
Nick did a fine job. He has worked on my system for a few years now and is always courteous and gets the work completed properly.

Review 99 (2023-02-07 - Rating: 5)
Moises did an excellent job diagnosing the glitch.. customer service was on point. Quick and easy response. Would definitely recommend ProTech to my friends and family..

Review 100 (2021-06-25 - Rating: 5)
Dylan went above and beyond to replace cartridges in all of my faucets, explained what to look for if I do ever have any issue arise in the future as well as inspecting the plumbing in the entire interior/exterior of my home. Very professional, knowledgeable, on time and friendly, a great experience overall. I have used Pro-Tech for many years for all my AC and plumbing needs and subscribe to their maintenance plans. Highly recommended.

Review 101 (2023-03-31 - Rating: 5)
Jordan took the time to listen to my concerns and discovered an issue that was previously unnoticed that was affecting the efficiency of the system. He remembered my concerns from the last visit and gave me a detailed review of the systems and how they were functioning. Thanks Jordan

Review 102 (2023-03-28 - Rating: 5)
I have used Pro-Tech for my HOA and also personal. I really like to use Chris Ashcraft, as he is very knowledgeable about anything plumbing. Pro-Tech is very responsive to all my needs and I recommend them highly. Thanks Pro-Tech and Chris.

Review 103 (2021-10-22 - Rating: 5)
Technician arrived earlier than appointment (phoned ahead of time to ensure it was ok). Alexis Bello has done our maintenance before. Weve used Pro-Tech for 27+ years and have only had one time we were not happy with the service performed. Alexis was professional, friendly, clean, thorough and explained everything he did.

Review 104 (2022-01-28 - Rating: 5)
I spoke w/Anna to make an appt and she was able to get a plumber out that day! Above and beyond service. Kingsley was my tech and he should be cloned.friendly, explained everything clearly and absolutely exceeded expectations. Thanks Anna and Kingsley!

Review 105 (2022-03-30 - Rating: 5)
Moises, William, and Brandon did a great job installing my new Trane HVAC. They were professional, answered all my questions and worked hard to get it installed.It looks and runs great!!Thanks to them and to Chris and Mandiilyn who originally set everything up.Great Company!! Highly recommended.

Review 106 (2023-12-07 - Rating: 5)
Jay is great! She is very professional and obviously well trained in HVAC. She also is very friendly and being that she was the tech on my last tuneup I’d be happy to see her on every visit and I told her that.

Review 107 (2020-06-29 - Rating: 5)
Ricky went above and beyond to answer our questions and provided excellent service! He was at our house for three plumbing related issues and solved all of our problems. Ricky was polite and efficient. He didn’t even show any frustration when the new water he just installed was leaking and he had to take it out and start over. Another team arrived with a new water heater and they all worked together to get the job done. I would highly recommend Ricky and the Pro Tech team!

Review 108 (2021-06-28 - Rating: 5)
My Pro-tech experience was awesome and better yet Jean is a most professional and knowledgeable technician Ive encountered so far. He took the time to explain the problem and suggested my best options for repair, job went smoothly and as timely as projected. Thank you Jean.

Review 109 (2023-07-22 - Rating: 5)
Christopher was right on time and solved our problem quickly. Pro tech was very responsive and understood our situation. Definitely glad we used them.

Review 110 (2023-12-11 - Rating: 5)
Very patient and nice. He fixed our problem within 30 minutes. He was also very through and checking to make sure the lines were clear.

Review 111 (2023-06-01 - Rating: 5)
Nicholas has taken care of our preventive maintenance several times. He’s very personable, competent, and professional. We have no complaints and would recommend Pro Tech without question. Thanks, Nick!

Review 112 (2023-09-09 - Rating: 4)
Very good but your price was ridiculous, way ridiculous. I could have done the job but was injured (foot) just drained the line with a wet vacuum. 80% that’s the problem

Review 113 (2022-06-17 - Rating: 5)
An outstanding company with outstanding employees who are very dedicated to their work even though it was a long very hot and busy day for them. They were very informative of what was happening, and did a very good job and left it spotless as well. Will indeed use them again and inform family and friends of this outstanding company and employees. Great experience

Review 114 (2023-08-23 - Rating: 5)
Bryce from pro-tech was very knowledgeable, professional and responsive. He helped fix our plumbing issues quickly!

Review 115 (2020-10-20 - Rating: 5)
Pro-tech has got to be proud they have the best ac tech I think, been using them for over 13 year and so far they all know the work, Kerry was the tech today to replace my ac coil which was warranty, he got to work and stay with it until completed, each time I would check to see how thing where going he gave me a up date approx. time he would be completed, great tech pro-tech has.

Review 116 (2021-06-24 - Rating: 5)
Jonathan was excellent! He called to tell me when he would be here. He quickly repaired the AC for us, draining it and clearing the gunk out of the P Trap. Were very happy he fixed it for us and was a pleasure to speak with. Thank you Jonathan.

Review 117 (2021-06-03 - Rating: 4)
We use this company to Connect our new natural gas grill to the natural gas outlet on our home. The first technician came out ahead of the grill’s arrival to do initial plumbing. He was friendly and professional. After we received our grill, we noticed that the initial plumbing installed would not work with the grill’s connection. When a second technician came out to finalize the connection with the grill, we communicated to him our concerns, and he worked very hard to fix it. He removed the initial installation, went to Lowe’s to buy the proper parts, and re-plumbed it. he cleaned up everything very well to ensure no grease or residue remained, then stayed with us until we got the grill up to 500° to ensure proper functionality and no leaks. He did not charge us anything additional beyond the initial quote, even though extra work was involved.

Review 118 (2022-08-03 - Rating: 5)
Nestor came and installed two thermostats for us. He was extremely efficient and went out of his way to make sure my ac units were running properly. Highly recommend his work and ProTech!

Review 119 (2023-02-06 - Rating: 5)
ProTech was on time and they completed the AC maintenance check in a timely manner. Moises and his coworker were very thorough and professional in his check of the system. Great job and thanks!

Review 120 (2020-07-22 - Rating: 5)
I had a great experience with Pro-Tech today. The technician Ogi was great with taking care if the issue and providing what the issue was. He also gave useful information on caring for my unit. He was very neat and respectful. This was a great choice.

Review 121 (2023-12-05 - Rating: 5)
Marvin Tema did a great job. He was professional and knowledgable. I was very happy with his work.

Review 122 (2020-11-07 - Rating: 5)
Semi-annual maintenance performed on my 16 year old system. Hunter was very thorough in his maintenance, and did not try to up-sell me items or services that were not necessary.Pro-Tech has always been very professional, and I am comfortable in recommending them to anybody

Review 123 (2021-12-16 - Rating: 5)
My AC system developed a refrigerant leak so I scheduled a service appointment. Kerry Polinger arrived on time, was very polite and courteous and was very knowledgeable about my TRANE unit. He checked where the obvious areas are that sometimes develop a leak and discovered where the system was leaking. He provided me with and estimate for what it would cost to make the needed repair and worked in an orderly fashion to correct the problem. Before leaving he made sure to not leave any trash behind. Thank you for the excellent service I received from Mr. Pollinger and Pro-Tech AC & Plumbing Service, Inc.

Review 124 (2019-06-12 - Rating: 5)
With the exception of the duct work, we had to have our entire system replaced. John, Omar and Eric were all great! John explained several options and answered all my numerous questions. Omar and Eric worked two long days in order to ensure that the system was properly installed and functioning well. They also answered all my gazillion questions with patience. The system is working great! Thank you guys!!

Review 125 (2022-08-29 - Rating: 5)
Jay, the service tech was very thorough, informative and professional. He had us feeling comfortable about our system. Excellent job.

Review 126 (2023-05-17 - Rating: 5)
Technician, Gregorio Montalvo, was on time, prompt in completing the assignment. He actually arrived early and completed the job early, freeing us to get on with our day. We are very pleased with Pro-Tech and would recommend them to friends.

Review 127 (2022-12-01 - Rating: 5)
Removal of old a/c system and installation of a new system, both inside and outside units, new copper, new pad, new everything!!! Everyone who worked in our home was very courteous, professional, helpful, and knowledgeable. I recommend them and the Pro-Tech family to anyone who is looking to improve their home and or business!!

Review 128 (2020-06-22 - Rating: 5)
Pro- Tech could not get out the first day to no fault of their own (called them rather late) but Heather who I spoke to on the phone was very friendly, courteous, and kept in constant contact with me to let me know a more precise eta as the tech was closer to arriving. Ogi showed up after another technician from another company “attempted” to resolve the issue (that’s another story for another day) let’s just say I was now glad to have a qualified professional working on my system. Ogi was fast, efficient, and very friendly talked to him like I’ve known him for years. Thanks Ogi for all of your hard work and a great job! I would highly recommend this company to all! Thanks for everything!

Review 129 (2023-08-25 - Rating: 5)
Our service provider Victor was very thorough and made the technical recommendations very easy for us to understand. He was amazing!

Review 130 (2023-12-09 - Rating: 5)
Excellent service and communicated with me every step of the way in fixing my water heater. Also went the extra step to fix my facet in my laundry room to improve water pressure.

Review 131 (2020-05-07 - Rating: 5)
I had an unknown water leak that had flooded my hallway. Mark & Nick as well as Ron C.(Mgr.)as well as (J.C. who was the initial tech who came to my home) worked tirelessly to find the location of what turned out to be 2 separate leaks. They worked as carefully as possible to make repairs which included the removal floor tiles as well as removal of the base of a vanity. The clean up was very good. All involved were professional and friendly. I have used Pro-Tech in the past and would highly recommend them in the future.

Review 132 (2020-02-22 - Rating: 5)
My wife and I recently had a Pro-Tech air conditioning system installed in our home. The work was done in a professional and competent manner. We were particularly impressed by the technical skills and people skills of Eric Dominguez. Eric was in charge of our project, and throughout the two day installation he took time to explain what was being done. My wife and I feel fortunate that this pleasant and capable young man installed our system.Donald R. Grippo, D.D.S.

Review 133 (2023-07-15 - Rating: 5)
Very courteous, stayed busy the entire time working, good workmanship, I would definitely recommend Pro-Tek. Just an overall great job. Thank you, Alan.

Review 134 (2022-10-07 - Rating: 5)
Our technician Jordan was very professional & informative of our unit utilizing the comfort club service thats a big value especially after the destructive damage of Hurricane Ian on Florida this year. Convincing enough to continue a subscription service of the comfort club with Pro Tech and sleeping with peace of mind knowing their available 24hrs for Emergency service call.

Review 135 (2020-10-28 - Rating: 5)
We had a 5 ton Trane unit replaced by Pro-Tech in April, 2020. Although there were some issues with the install, the management at Pro-Tech was very responsive, quickly fixed the issues, and did everything possible to make sure that we were satisfied customers. In fact, we were so impressed by how they resolved our issues, that we are in the process of purchasing a replacement for our 4 Ton Trane unit from them as well.Earlier this week, we had the first Preventative Maintenance performed on our 5 Ton unit, and we were very impressed with the thoroughness of the PM by the service tech. The time spent checking the system and what was checked, far exceeded what our experience with other HVAC vendors has been in the past.In summary, we have found Pro-Tech to be a reputable company who cares about their customers, and lives up to their 100% Satisfaction Guarantee.

Review 136 (2020-05-07 - Rating: 5)
Nicholas Garcia provided our 6 month Comfort Club AC service yesterday. Nick is punctual, professional, personable, does quality work, and works clean by wearing shoe covers inside. He is responsive to our needs, such as alerting us to our deteriorating Water Heater. I realized we had a problem, but it needed to be dealt with quicker than I was getting there. He was right, and after Nick put us in contact with Ron Collison we are scheduled to have Pro-Tech install a new Water Heater tomorrow. For all of the aforementioned reasons we are very happy to have Nick performing service in our home! Thank you!

Review 137 (2020-05-11 - Rating: 5)
Gerrid Holcomb, Pro-Tech Technician while working under extreme conditions provided us with thorough excellent service in the repair of our leaking toilet. We were so grateful that he arrived a day before the scheduled appointment time.

Review 138 (2023-07-17 - Rating: 5)
Victor did a wonderful job with the preventative maintenance on our AC system… He was very very detailed, and very personal… I highly recommend Victor for any service calls…

Review 139 (2023-04-08 - Rating: 5)
Moises Pagan serviced our air conditioner unit and explained everything that he was going to do. Answered all my questions and was very professional. Did a great job!!

Review 140 (2020-04-23 - Rating: 5)
I have been dealing with them for quite a few years and Its always a pleasure to deal with them. Everyone is courteous from the office personnel to the a/c techs. Nicholas is always pleasant and efficient. And I know for a fact they will always be up front with their customers.

Review 141 (2021-03-01 - Rating: 5)
Good experience! Our technician Reycel was pleasant, and gave me honest feedback about our system and it’s future. When it’s time for a new system or any other related service I will be contacting them to do the work. The price was fair.

Review 142 (2022-03-29 - Rating: 5)
We had a clog in our main line and both showers and toilets were backed up. We called Monday early morning and by 11am they were unclogging my main line. Christoper A. was professional and friendly. Will definitely use them again for our plumbing issues.

Review 143 (2020-05-25 - Rating: 5)
Plumber explained situation and fixed it quickly. We called one day (not an emergency), and he came out the next morning. A week or two later we called for an AC problem. A tech came out the same day and was able to get it functioning with a good cleaning. Explained the process well. Fair price. We will use this company again for AC or Plumbing needs.

Review 144 (2021-04-09 - Rating: 5)
ProTech is organized, professional, and prompt with responses. They sent a repair specialist to my house to diagnose my AC that had stopped blowing cold air. They sent Jean Gonzalez who was very friendly, considerate, polite, and knowledgeable. Jean was also patient with communication. Being from Puerto Rico, English is his second language, but we worked through his communication attempts together. I appreciated his perseverance to overcome the language barrier. Furthermore, Jean took the time to give me all of the options for repairs rather than only giving me the most expensive choice and making me feel like there was nothing else to do. Once I decided on a repair option, Jean was quick with his actions to install a new capacitor, then went on his way. The entire appointment took less than an hour. I almost want my AC to break again just so I can call ProTech, haha!

Review 145 (2022-01-29 - Rating: 5)
Alexis Bullo came out today to perform maintenance on our HVAC system. He is always very courteous and thorough. He always fills me in on his findings. Pro Tech is the best! Thanks for your professional approach and people!

Review 146 (2023-05-31 - Rating: 5)
Moises Pagan came out to service our AC today. He was on time, VERY thorough, friendly, & very knowledgeable!! Great job & thank you, Moises!!!

Review 147 (2023-05-18 - Rating: 5)
Gerrid and another plumber removed an old tub and replaced it with a new one. The demo of the old tub was difficult (set it concrete) but they got it out and a new one put in. They were on time, professional and talked me through the work they were about to do, and next steps (return visit to hook up shower kit after tile work is done) Great!

Review 148 (2019-12-24 - Rating: 5)
Joel did an excellent job on the maintenance of our AC unit. He was prompt, professional, and experienced. ProTech AC has saved us $$$ with an efficient unit, and we are very happy with both the stellar service and the AC unit.

Review 149 (2022-11-16 - Rating: 5)
Christopher Ashcraft did amazing job fixing the water leak. He gets five stars for his work ethic and determination. Plus he had a partner that helped him out and did a great job.

Review 150 (2024-01-29 - Rating: 5)
Jordan at Pro-Tech was awesome, quickly diagnosed the problem and got us moving along to getting the repair on the way!

Review 151 (2021-10-04 - Rating: 5)
Kerry was professional while fixing my Air conditioner coils for this time he was here. I’ve never had any problems with anyone for Pro Tech. From Ogi who replaced the outside fan. To Nicholas or any of the routine maintenance team. The call center is always ready to help.

Review 152 (2021-04-06 - Rating: 5)
Velrick Guerrier came to check my air conditioner for its half-yearly maintenance. He did a very good job inside and out, left the laundry room clean and tidy, and was very professional and friendly. I couldn’t ask for more. I have been using ProTech for many years and have never had any complaint. I highly recommend it.

Review 153 (2023-09-05 - Rating: 5)
Eric did a fantastic job to get my system back to better than normal. I really appreciate all his hard work today.

Review 154 (2020-03-08 - Rating: 5)
While the arrival time was a little later than I expected, Nicholas was very professional, friendly and fast. He understood that we had potential buyers visiting our house soon after he arrived, and he finished in the exact amount of time he estimated, and left the house clean.

Review 155 (2022-04-22 - Rating: 5)
I was so impressed when I saw the Pro-Tech truck roll up at 8:00 a.m. sharp...considering Joel traveled from Orlando, which is 50+ miles away. Great service that deserves five stars and two thumbs up.

Review 156 (2020-07-15 - Rating: 5)
Gerry was excellent. Super helpful and patient during our questions. This is the second call in a row he has assisted us at the house and he’s always courteous. Highly recommended.

Review 157 (2022-08-30 - Rating: 5)
Joe Hammett just happened to be driving by when I’m struggling to get water shut off at the meter. On his way to another job he dropped everything to turn my water off and fix my water leak problem. Roots had broken the pvc pipe just off the meter. Joe did a quick and efficient job with the repair. Thanks Joe!

Review 158 (2021-12-31 - Rating: 5)
Dylan was friendly, and able to quickly and efficiently find the problem and fix it. He came on time and was professional and competent. Wouldn’t hesitate to recommend and call again

Review 159 (2020-05-05 - Rating: 5)
Recently, we purchased a Trane AC XL 850, Seer 18 from Pro-Tech and the installers were Ruben Escobar and Marc who were so knowledgeable and so willing to answer the many questions we had. They made a good team, each one knew what he was going to do, plus they were so pleasant and timely in doing the job. Ruben and Marc are certainly an asset for Pro-Tech. Harriet and Joan Brooks

Review 160 (2022-04-22 - Rating: 5)
Jaime was very punctual. He took care of the a/c maintenance efficiently. He was very friendly and provided feedback on our systems performance.

Review 161 (2023-03-10 - Rating: 5)
We have used Pro-Tech for several years. They are always very professional and provide wonderful service. Moises does a great job!

Review 162 (2019-07-23 - Rating: 5)
Jose, is amazing. He was able to diagnose a fuse that blew, and restore our air conditioning very quickly. Jose, busted his butt and worked non-stop. Jose is Superman.This is the second time I have used pro-tech. There was a snag in scheduling and Pro-Tech kicked butt, worked out the issue, and they were so nice. USE PRO-TECH!!!

Review 163 (2022-01-03 - Rating: 5)
Dylan was fantastic! He was efficient and friendly and helped me get to know my new home while fixing some issues that developed during my move in. I would use this service again anytime!!

Review 164 (2023-02-03 - Rating: 5)
I appreciate and respect their Integrity and Professionalism and they are always very prompt! If they give you a 10-12 time window expect them to show up at 10 they don’t leave you wondering and waiting all day, that’s very rare these days!

Review 165 (2020-04-15 - Rating: 5)
The Team who visited my house was awesome! They went straight to the problem and took care of it without hesitation. The Team also made sure they had gloves, mask , and booties on while in my house. The Team worked very hard to stay sanitized for me and my family. Thank you!

Review 166 (2019-07-10 - Rating: 5)
Joel just completed our Comfort Club semi-annual service. He was prompt, polite, efficient and loved on our visiting grand-dog Ginger! Hope to see him again next time. ProTech is our go-to AC company!

Review 167 (2020-07-22 - Rating: 5)
Gerry came to address a plumbing issue. He made things better than they were after things were re-plumbed 6 years ago! (ProTech unfortunately did NOT do the re-plumb.)I’m relieved & happy for the great job he did. Thank you, Gerry! And thank you Pro-Tech. This is why you are now my go to for A/C, plumbing & electric.😁

Review 168 (2022-08-31 - Rating: 5)
I’m the third generation to use ProTech and they are the best! Great communication, explanation if work needs to be done. Excellent customer service and great service people. I recommend them highly.

Review 169 (2023-12-06 - Rating: 5)
Recent Pro-Tech Air Conditioning system service appointment was completed by a very courteous, knowledgeable and professional crew.

Review 170 (2019-05-14 - Rating: 5)
Joel is an outstanding asset to your staff.He courteous, knowledgeable and professional.Joel goes out of his way to answer any questions and explain his answers.We are completely satisfied with our heating and Air conditioning unit.ProTech installed and ProTech serviced.Quality all around.

Review 171 (2021-11-05 - Rating: 5)
Maintenance was fine and tec very professional. One unresolved issue is the temporary outside aluminum conduit that was supposed to be replaced with a plastic tan one. I inquired for a second time in two days about a target date for replacement and was promised some one would get back to me and that is yet to happen. I cannot express how unsightly the current conduit appears on the side of my house. I hope someone from your company helps resolve this long overdo problem

Review 172 (2019-07-15 - Rating: 5)
Thank you Tim Luick for your to-the-point yet thorough visit. You not only came to follow-up on the progress of install work of our new A/C but to also have some paperwork signed. You made it simple and easy to know exactly what I was signing and did not waste my time.Thank you!

Review 173 (2021-08-06 - Rating: 5)
Tech was early, professional and knowledgeable. A fine employee who should be valued.As with initial inspection, Chris was early, professional, neat and very informative. People like Chris being employed by Pro-Tech keep me commited.

Review 174 (2023-07-19 - Rating: 4)
Condescending and rude at first wanting to talk to the man of the house when i am a woman living alone. Changed his tune after that and was pleasant. Explained what was going on and told me how to fix it next time

Review 175 (2023-08-26 - Rating: 5)
I’m proud to say that your customer service team was very professional and helpful on everything that they did to get my A C Unit up and running show me thing that was doing and if I have any problems I would like to have those same team to come back to my house and yes I would tell my friends about them it they need some help on their A C Unit very professional

Review 176 (2022-06-26 - Rating: 5)
Gregorio was very knowledgeable and professional. Kept in communication with us and worked efficiently. Would definitely recommend and use him again.

Review 177 (2019-06-06 - Rating: 5)
Pro-Tech did a great job for us. When the A/C system wasnt working properly in our studio, they showed up right away. Jose diagnosed and fixed the problem quickly and we were up and running in no time.

Review 178 (2022-08-04 - Rating: 5)
Claudio is amazing!!!! He represents ProTech well!! We had an awesome customer service and HVAC installation experience with him and his install team!

Review 179 (2022-11-18 - Rating: 5)
We pay for the comfort club service membership for maintenance, and every time we received technicians who did next to nothing in service, glosses over things, missed things or did not complete things, and did not adhere to what a service was supposed to have, and twice we had to actually have a second tech come to address things the first ones missed. However when Jorden was assigned as our service technician he displays what a certified technician with proper training and education does, he did everything that was supposed to be completed the way they are supposed to be completed and educated us on what he does as he does it and why, if you are going to get a service contract, ask for Jorden because he knows what he is doing and does what is right as if treating the unit as he would treat his own, and treats the customer questions as if they are a relative

Review 180 (2019-05-15 - Rating: 5)
I have now used Pro-Tech on two major AC repairs. One was a full replacement (air handler and condenser) in my previous home and now a compressor replacement in my new home. On the latest job, Jean was an awesome tech. On both occasions the techs were personable, professional, courteous, and knowledgeable. I have used other companies but they are hands down my go-to for HVAC work.

Review 181 (2020-12-31 - Rating: 5)
Protech came quickly on a Sunday. The issue was complex and required equipment they did not have. They contacted a company with that diagnostic equipment and then was here to supervise and then repair the problem. They made it easy for us because they handled it all.

Review 182 (2023-04-11 - Rating: 5)
Jay was prompt, courteous, knowledgeable, and efficient. I was quite pleased with her service. I hope she remains our technician.

Review 183 (2022-08-31 - Rating: 5)
Joseph Hammet came out to fix a shower. He replaced the valve, shower head and trim. He was on time, professional and did a great job. Ive used Pro-tech in the past and will definitely use Pro-tech for future plumbing needs.

Review 184 (2019-07-18 - Rating: 5)
Price was fair and service was excellent. Very good service from initial quote to finishing the job. I had a min-split system installed and everyone involved was fantastic, from the office staff to the techs.

Review 185 (2022-06-14 - Rating: 5)
I have been with Protech for more than 10 years and I cant say enough about the outstanding service I receive with every house call whether its AC maintenance or plumbing needs. They are always on time,and always available. No need to look anywhere else!

Review 186 (2019-05-15 - Rating: 5)
I received excellent service for my air conditioner from Reggie at Pro-Tech. He is very knowledgeable and professional. Reggie works fast and efficiently and is very effective at explaining the repair work thats needed.

Review 187 (2019-12-18 - Rating: 5)
Reycel Martinez was here at my house at 1728 Barcelona Way Winter Park on Thursday, December 12, to repair our air conditioner and he did a great job. He is very professional, courteous and knowledgeable.My wife and I are very pleased with him and Pro-Tech.Sincerely, Bradley Wegner