Pro-Tech Air Conditioning & Plumbing Service

Located in Orlando, Florida

Address: 2425 Silver Star Rd, Orlando, FL 32804, United States

Phone: +1 407-565-7844

Rating: 4.8

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Michael is a wonderful asset to your service team! He is very courteous and knowledgeable. He listened as I explained the issues we experienced prior to our a/c shutting down. He was not in a rush and took the necessary time to test and determine the issue. A/C is back up and running and we are happy and comfortable once again. Thank you!

Review 2 (2024-06-18 - Rating: 5)
My technician was prompt, thorough and professional. He called and had a Water Mitigation Technician at my home almost immediately. The repair to my hot water heater was done quickly and I was able to keep the defective parts for insurance claim. I highly recommend ProTechAirConditioningPlumbingService.

Review 3 (2024-12-24 - Rating: 5)
Technician Eric Jackson at Pro Tech was knowledgeable, thorough, great communicator of very technical information. Ive come to expect no less from Pro tech, from dispatchers, customer care and Technicians. Service is attentive, reliable, and courteous. Ive been a customer for AC and plumbing for years and recommend them highly.

Review 4 (2024-12-21 - Rating: 5)
I was thoroughly impressed with the service I received today. Ray demonstrated remarkable patience in clarifying the issues with my air conditioner and the reasons behind its malfunction. While the company consistently provides skilled technicians, Ray truly distinguished himself by going the extra mile.

Review 5 (2024-12-17 - Rating: 5)
I’m so great full to God first that I meet Eric Jackson. He fix my air conditioner, my heater wasn’t working correctly. And this young man made it work. If you ask me If I recommend him I would say “definitely a big Yes” he was very respectful, well spoken and excellent worker. God bless him 🙌🏼

Review 6 (2024-09-15 - Rating: 5)
Max is an outstanding AC technician! He was prompt, professional, and incredibly knowledgeable. He took the time to explain different solutions to fix our AC issues and gave helpful tips to maintain the system. Max’s attention to detail and dedication to providing top-notch service really stood out. I appreciate his friendly attitude and the care he put into his work. If youre looking for someone reliable and skilled to handle your AC needs, I highly recommend Max!

Review 7 (2024-11-18 - Rating: 5)
Max is by far the best tech I’ve had the pleasure of having work on my system. Pleasure from when he came to the house and upon leaving with the system working flawlessly. Always smiling and had to troubleshoot the system for additional time to get it working as it should.Thank you Max as other techs just barely crack a smile and want to get in and out regardless of the unit working or not.

Review 8 (2024-11-25 - Rating: 5)
Pro-Tech does it again! Eric Jackson was just amazing! Such a professional guy, I cant say enough about him. He had my system troubleshot down to what the problem was in less than 10 minutes. Luckily it was a quick fix and he had me back up and running in less than 45 minutes. Not only will I recommend Pro-Tech to all of my friends, I will definitely see if they can request Eric to come do their job as well!

Review 9 (2024-12-31 - Rating: 5)
Cesar C. was very professional, a good communicator and extremely thorough. He was able to locate this issue and offer a solution to get us back up and running. Very appreciative! Thank you so much

Review 10 (2024-12-05 - Rating: 5)
The Pro-Tech specialist Luis Noa was extremely knowledgeable and responsive to our concerns. He spent a lot of time analyzing and then fixing the problem with the heater. We were also very satisfied with the customer service rep we spoke with earlier in the day. She promised to send someone the same day even though I called later in the day. This will be my go-to company from now on.

Review 11 (2024-12-20 - Rating: 5)
The electrician that came was extremely helpful and very easy to work with. The Pro-Tech folks are always very friendly and easy to work with. He offered me a very simple suggestion to solve my concern. Im always impressed with the employees that Pro-Tech hires. Ive never had a concern regarding allowing their employees in my house. Very knowledgeable, willing to work with you employees.

Review 12 (2024-10-22 - Rating: 5)
Eric’s professionalism and wealth of knowledge was a breath of fresh air. It’s not often you get technicians such as Eric…on the first call out. He took his time and made sure he absolutely knew what the issue was when dealing with our AC unit.He was easy to talk. He was very open & comfortable during our conversation. He also was very patient. He answered all of the questions my wife & I had. He’s a great addition to the pro-tech team. One that leadership should be proud to have represent the organization.

Review 13 (2024-07-03 - Rating: 5)
Adding another review to this, I could figure out how to post a new one.Michael did an outstanding job on our A/C maintenance. He was detailed, kind and professional.Once again another outstanding job by Pro Tech Air Conditioning and Plumbing. So glad we have their ‘Comfort Club” Maintenance.Jaythan was on time, professional and friendly. We are always impressed with the through job Pro Tech does with their maintenance program.Jaythan provided pictures and details in the email he provided once the service was completed.

Review 14 (2024-12-26 - Rating: 4)
A very professional installation of my toilet. A very expensive installation. Excellent service with haul away and wipe up of the tiny amount of water. Another great example of plumbing skills at Pro-tech. 4/5 for the price.

Review 15 (2024-09-06 - Rating: 5)
Matthew Holmes was awesome! Very professional and did a great job. Im so thankful for Pro-tech having great professionals

Review 16 (2024-09-27 - Rating: 5)
I had two good guys that came into my home to do a checkup on my air conditioning system. The name of this two guys were Moises and Chris, they were exceptional with giving us explanation to our problem and more. They were pleasant, humble, they also took their time to explain all of the question are. They gave us option to plans the company off versus paying for the repair. They explain why we are having this time of problem. They are great individuals and I end saying thank you guys for a job well done.

Review 17 (2024-09-11 - Rating: 5)
I was looking for a hybrid hot water heater and called for several quotes. Pro-Tech wasnt the cheapest, but they werent the most expensive either. What really impressed me is the competence of their team. The gentleman who quoted me was well-versed in this newer style of water heater, laid out the pros and cons and let me know exactly what to expect of the installation. Though I didnt move forward right away, several months later, I reached out to schedule the job. They found a date and time to work with my schedule and with sensitivity to the fact that the existing water heater was leaking and I was leaving on a business trip (I didnt want to leave my family with a mess should the leak go from bad to worse). The team did a great job installing the unit, went over all the particulars with me and were very friendly and did nice work!. I would recommend Pro-Tech to anyone looking for a water heater.

Review 18 (2024-10-21 - Rating: 5)
I am a firm believer in 1st impressions, and Pro-Tech knocked it out the park! Matt was very knowledgeable, giving the price and timeframes necessary to make my decision. Price was very reasonable and in my budget. I will DEFINITELY look to use in the future for my home repairs!

Review 19 (2024-06-28 - Rating: 5)
Pro Tech Plumbing & Air Conditioning has serviced our TRANE multi-zoned AC system for 18 years. They have an excellent professional team that has kept our HVAC home system cool in the summer and warm in the winter. As an extra touch, they sent me a jar of Honey from a local farmer. That’s the kind of personal care they have provided to us. Michael Spoon, our technician, has 40 years experience and has done an excellent job for us. Thanks Mike and thanks Pro Tech!

Review 20 (2024-10-08 - Rating: 5)
I had a great experience with Pro-Tech Air Conditioning, thanks to Eric Jackson, who performed a leak check on my HVAC unit. Eric was extremely professional and took the time to thoroughly assess the issue, ensuring it was accurately diagnosed. Not only did he explain the problem, but he also showed me the valve and gave me options in a clear and helpful way. Because of his attention to detail and expertise, I decided to purchase a maintenance agreement with Pro-Tech. I highly recommend Pro-Tech, and if you can, ask for Eric Jackson

Review 21 (2024-11-22 - Rating: 5)
Chris Markin was super knowledgeable and just a really good person. As a contractor from another trade I’m really impressed with how he does his job. I wish I had 10 people just like him working with me.

Review 22 (2024-08-07 - Rating: 5)
I have been a loyal customer of Pro-Tech for about 8 years. They have always been very professional and available when service is needed. Their technicians are very honest and will be sure that you are satisfied with the job before leaving. My AC stopped working late afternoon and I called for a technician and they were out in 2 hours. Tech Roberto responded and fixed the problem immediately. He was very kind and professional.

Review 23 (2024-07-17 - Rating: 5)
Thank you Pro-Tech Air Conditioning & Plumping Service for installing my new thermostat and responding so quickly to my appointment needs. Their website made it very easy to schedule a timely appointment and I received text messages/reminders about it to fix my issue. The service technician, Jean, was so helpful and a true professional. He completed the installation efficiently and quickly. Also, he explained everything in detail that about the new thermostat. This was the best service I have received in a very long time. I highly recommend this company for A/C issues and the services they provide!

Review 24 (2024-09-12 - Rating: 5)
I was very pleased with my experience with Pro Tech Air Conditining & Plumbing. This company has really set the bar for other companies to follow. My technician was Eric, he did an excellent job of explaining, he also executed the service in the same manner. Adam also did an excellent customer service job. I m so glad that we chose Pro Tech and looking forward to a long business relationship

Review 25 (2024-12-11 - Rating: 5)
Excellent installer. I have used your company for 12 years and I am part of your home Maintenance program. All of the workers you send are absolutely excellent and that includes Jesse.

Review 26 (2024-12-19 - Rating: 5)
Ive been dealing with ProTech for several years. They are ALWAYS polite, professional, easy to deal with, efficient, and ON TIME, except when theyre a little early. They installed an entirely new HVAC system in 8 hrs. and did a great job.

Review 27 (2024-11-25 - Rating: 5)
We highly recommend Pro Tech Air Conditioning. They stand behind their work and have integrity. We called Sheree who quickly dispatched a tecnician and remedied our issue. We are impressed with their professionalism & customer servicce.Thank you Daniel for going above & beyond.Gratefully, Ann & Dennis

Review 28 (2024-11-19 - Rating: 5)
We had an outstanding experience working with Jordan Darby from Pro-Tech Air Conditioning & Plumbing! He was incredibly knowledgeable and professional while troubleshooting our unit, which was having issues balancing between three zones and maintaining a comfortable humidity in each zone. Jordan carefully explained each step of the process, ensuring we understood the solutions he was implementing. He was thorough and precise in addressing every aspect of the system, ensuring everything worked seamlessly. We highly recommend Jordan Darby for anyone in need of expert HVAC services!!

Review 29 (2024-11-21 - Rating: 5)
Angel was awesome, very knowledgeable and friendly. Matt was here today (11/20) to Jett the pipes. It was a very difficult job and he was very patient and stuck with it until they were clear. Thank you Matt, you were awesome too!

Review 30 (2024-12-28 - Rating: 4)
Eric gave us a Very comprehensive review of what was probably happening with the leaks in our ceiling.He was very helpful and respectful!

Review 31 (2024-11-30 - Rating: 5)
Ray was professional, and friendly. He found the issue immediately and had it fixed and running quickly.The Pro-Tech staff had always been very helpful.

Review 32 (2024-09-23 - Rating: 5)
Pro-Tech sent Moises Pagan out to service our AC, and he was professional and knowledgeable. He got us straight with a quickness!!! I even bought the annual service contract, and saved some cash.I found out about this company on Reddit, and Im extremely happy thus far. My old company, Air Flow, seems to have gotten complacent, so I went shopping for a replacement, and the rest is history.Ill keep yall posted on any, and all, future engagements.🌬🏡👍🏿👏🏿

Review 33 (2024-10-13 - Rating: 5)
Ray was great. He checked over the whole system found a clog in the drip pipe that all the other techs didn’t find cleaned it out very courteous very clean. Hope he could be my tech every time. he make sure everything is perfect before he leaves. He tells you everything that he finds he is such a professional and such a great guy to talk to and deal with.

Review 34 (2025-01-02 - Rating: 5)
Completed Scheduled A/C maintenance today. My service technician was on time, respectful, and knowledgeable. Always a pleasure doing business with this company!

Review 35 (2024-08-20 - Rating: 5)
Roberto was awesome. Came out after hours and fixed our ailing AC system. Even saved us some money when he explained that a maintenance agreement would cover the work vs paying for a repair service. Highly recommend ProTech AC

Review 36 (2025-01-02 - Rating: 5)
Angel arrived early and was courteous and professional. The install was completed in a timely manor and the final product looked amazing. Thanks guys.

Review 37 (2024-09-05 - Rating: 5)
Jordan was excellent! From beginning to end he communicated well and made sure we understood each step of the process. I appreciated all he did to get our system working again.

Review 38 (2024-11-14 - Rating: 5)
Cesar was professional, friendly and was very good at his job. Problems were solved in less than an hour. Pro-Tech technicians have always been among the best.

Review 39 (2024-10-16 - Rating: 5)
Ray was fair and honest. He was a little late, but i believe that was because he was providing thorough service to another customer as he dod to me. He worked late (7:45 pm) to make sure my system was working as expected. The team was great to work with. Highly reccomend

Review 40 (2024-10-18 - Rating: 5)
Jordan was very professional, knowledgeable and determined to get my AC going. I greatly appreciate his attentiveness and the time he took to explain the issues along with next steps on getting our AC repaired. Thank you!

Review 41 (2024-11-12 - Rating: 5)
Jordan was great. He took the time to really help me understand what was going on and the ways I could move forward. He answered my questions with kindness. Thank you!

Review 42 (2025-01-02 - Rating: 5)
Kevin was very courteous, efficient and polite even saying that he could take down my recycling that was sitting at the front door! Now thats five star service!

Review 43 (2024-10-25 - Rating: 5)
On time, respectful and very professional. Eric came the first time and diagnosed air conditioner problems right away, told us the prices that will cost us for repairs, then Luis came in to fix the problem which he did, also he is very friendly and told us the other problems that the system is having and try to fix it, but it is something that needs serious maintenance

Review 44 (2024-08-26 - Rating: 5)
Excellent job done by Peter during our periodic maintenance visit. He was very thorough and showed me pictures showing the status of all the components of the system. So far, I’m happy with the Pro-Tech service and their personnel.

Review 45 (2024-08-02 - Rating: 5)
This company had excellent communication leading to my appointment. The tech Kevin, was quiet and diligently worked without disturbing me because I work from home. He was also, pleasant and extremely professional. I am happy!

Review 46 (2024-10-16 - Rating: 5)
I have comfort club so they come service my AC every 6 months and its great peace of mind knowing I dont have to worry about it. I also get priority when Im having an issue and that means we get it fixed ASAP. The guys are always super nice and professional!

Review 47 (2024-09-20 - Rating: 5)
Ive been a member of Pro-Tech HVAC for a while now. Always great service. Peter Acosta, my tech at the time, was great. Explained everything in detail and was very honest about the situation. That is always refreshing for the customer. Thanks Peter and Pro-Tech!

Review 48 (2024-09-10 - Rating: 5)
The appointment was fine. The only reason I didnt put 5 star, is he didnt recommend any replacement sink disposal. (Upt to 5stars after install appointment.When he returned he was professional and able to get me earlier than expected.

Review 49 (2024-09-09 - Rating: 5)
Pro-tech air and plumbing have always given fantastic service, reasonable prices, and are very good at diagnosing the issue. I’ve had Matthew Holmes come out a couple of times and he is extremely knowledgeable, friendly, and time-efficient. His iPad had seen better days however. It was tough for me to sign on, so get the guy a new iPad. He deserves it!

Review 50 (2024-08-16 - Rating: 5)
Great service by Max and the ProTech team. Always professional, prompt and knowledgeable. The Florida heat is tough and these guys are quick to handle any issue we have. Highly recommend.

Review 51 (2024-08-21 - Rating: 5)
Ran power from the main box over to an AC unit I was having installed. They did a really nice job of keeping the runs underground or clean and straight. I really appreciate that attention to detail! They were also professional and very nice.

Review 52 (2024-10-31 - Rating: 5)
Your menu screen did not show the name of your technician Colby Ottati. Colby was very technical and thorough. He explained what areas of maintenance he was going to perform and why and did an expert job in representing your company. His expertise was very much appreciated.

Review 53 (2024-10-10 - Rating: 5)
Claudio is a consummate professional. He explained everything to me thoroughly and worked diligently throughout the installation process for my new AC system. Thank you for all you effort and your great personality.

Review 54 (2024-07-19 - Rating: 5)
Erik was prompt and courteous. Not only performed routine maintenance but adjusted a problem on my thermostat screen. The system is now cooling and working great. It was a pleasure to have him in my home. Very nice man. Thank you.

Review 55 (2024-08-29 - Rating: 5)
Kevin was very knowledgeable and professional. Protech bought out the company I previously dealt with. But they honored the annual contracts, even called to see if they could show up early. Left no mess. would absolutely recommend.

Review 56 (2024-07-19 - Rating: 5)
We have been very lucky having Jordan working on our system since we started with Pro-tech. He is always on time, professional, friendly and helps explain and show us what is going on if there is a problem. He was out last week when our ac quit. He quickly and thankfully saw it was a simple solution, explained it and we were back in business . We cannot recommend Jordan enough. - Brett P.

Review 57 (2024-08-31 - Rating: 5)
I was grateful as a new customer that they would come the same day to fix my air conditioner. The tech, Angel, showed up on time and diagnosed the problem quickly. They are well organized and did a great job.

Review 58 (2024-11-04 - Rating: 5)
Jacob and Claudio were on time and did a thorough job! Claudio installed new A/C unit and Jacob installed the Halo unit. Great job by both and their crews! Recommended to family and friends.

Review 59 (2024-09-23 - Rating: 5)
Moses was very friendly and professional. He immediately located the problem, the capacitor, and had one (the last one, thankfully!) on his truck and replaced it. He made sure everything was running well before buttoning up. Thank you! I have long, positive history with using USHAC, now ProTech, and have recommended the company many times to friends and family.

Review 60 (2024-09-30 - Rating: 5)
Great business! Ive used them to change two water heaters at two restaurants I operate. Matthew and his assistant were very professional and friendly. And they got the job done! I highly recommend!

Review 61 (2024-08-28 - Rating: 5)
Such a great experience with this company and the tech Matt. They were here quickly and spent all day helping us with the water heater. Matt was knowledgeable and explained everything. The office staff was super, too, as I had to call them many times. I would definitely recommend them!

Review 62 (2024-06-26 - Rating: 5)
We have been Pro-Tech customers for years and they always provide exceptional service. Nick Garcia in particular, has serviced our units multiple times. It was nice to see his face again today when he came to do our routine maintenance. As usual, he was very professional, knowledgeable, and efficient. We appreciate Nick as he is obviously a huge asset to the company. He represents Pro-tech excellently!

Review 63 (2024-10-23 - Rating: 5)
We had a main sewer line stoppage and could not have had a better experience with Matt the plumber at pro tech. Knowledgeable, Courteous, Efficient with a bit of humor to boot!! Thanks Matt!!

Review 64 (2024-09-19 - Rating: 5)
Kevin was excellent: professional, knowledgeable, knows his job perfectly.He is also very polite and has a great rapport with the customer. He was great !

Review 65 (2024-07-29 - Rating: 5)
Kelvin is an AC hero! He came in quickly diagnosed the issue and fixed it! He was comprehensive and detailed in his explanation. He had photos and videos of all the tests he ran and the issues he found. I have used protech for years and he was so great I finally bought the customer care plan (pitched many time).. because Kelvin was so great! Wonderful!

Review 66 (2024-07-28 - Rating: 5)
The company promptly responded to my request for AC service on a Sunday morning. The technician, Ray, arrived on Sunday and quickly diagnosed the problem, informed me regarding the corrective action and the cost. He was professional, knowledgeable and friendly. Excellent customer service!

Review 67 (2024-09-25 - Rating: 5)
I have had an account with Pro-Tech A/C & Plumbing for some time and have always enjoyed outstanding service. Today was no different--Nicholas was excellent in providing guidance and service to my A/C. He thoroughly cleaned and checked my system. He provided valuable information regarding upkeep and preventative maintenance of my system. Once again, Im very happy with services provided. Thanks.

Review 68 (2024-09-19 - Rating: 5)
As always with Pro-Tech, Angel was polite, efficient, and went out of his way to be sure that we were aware of everything that he was doing and why. He diagnosed the problem quickly and took care of it right away. Cant say enough good things about Pro-Tech and their people.

Review 69 (2023-11-08 - Rating: 5)
I had a slab leak under my home’s foundation. The plumbers, Bryce and Zack, expertly cut into the slab, fixed the leak, and then laid new concrete to cover the hole. All with minimal mess and care to my living room. Bryce did a great job of going over our options and helped us decide the best one. Super service!

Review 70 (2024-10-31 - Rating: 5)
Max of Pro-Tech has helped fix my AC issues in the past. He is knowledgeable and a pleasure to work with. I recommend him highly.

Review 71 (2024-07-20 - Rating: 5)
On time. Works around kids/hectic schedules. Very polite. Second Gentlemen came to the house- Chris, to explain some options for AC moving forward. We definitely need to replace entire unit. Explains everything. Leaves folders for you if you’re not there. Honest people. Will be using them to replace whole unit soon.

Review 72 (2024-08-30 - Rating: 5)
Ray was great. Knowledgeable, he pleassntly and patiently answered all my questions. He was able to explain everything in simple terms a layman could understand. It was a surprisingly pleasant experience.

Review 73 (2024-08-24 - Rating: 5)
Anthony was great! He kept me informed throughout the process of replacing my old ac unit (air handler and outside unit) with a Premier 5-ton. The workmanship is great and he placed drop-cloths from the garage entry door all the way to where the work was being done in the air-handler closet. The wife appreciated that for sure!It was a great experience having Anthony drive the project and I would definitely recommend and the ProTech Team for any AC related work you need to get done. I will definitely be reaching out to ProTech again if needed. Thanks ProTech!

Review 74 (2023-12-25 - Rating: 5)
Andrew Gomez was very professional and friendly. He showed up early every day before the starting time, and stayed far later then expected in order to get the job done. Andrew and his team were here for almost 12 hours a day, and I never once heard any of them complain about anything. I was very impressed. In fact, if I was the competition, I’d try to steal Andrew Gomez and Eric Dominguez away from you! I kept telling them what a great job they were doing. I took a pic of Eric lol

Review 75 (2024-12-03 - Rating: 5)
I have been using Pro-tech for over fifteen years. I am very satisfied with their service. I have used them for HVAC and plumbing service and maintenance. Highly recommend.

Review 76 (2024-12-20 - Rating: 5)
Anthony was thorough, clean and knowledgeable with the installation.Ceasar was detailed in his maintenance and trouble shooting with concerns we had.

Review 77 (2024-10-07 - Rating: 5)
Service Tech Eric Jackson did a great job! He assessed and fixed the issue in less than an hour to get us back up and running.

Review 78 (2024-08-15 - Rating: 5)
Miguel was so incredibly knowledgeable, efficient, and kind! Thank you so much for getting our ac running again, and giving us fair pricing. I recommend Miguel at ProTech wholeheartedly!

Review 79 (2024-07-18 - Rating: 5)
Ray came out to do a maintenance check on my AC system for me. Not knowing that I had another company out just the day before. He was completely thorough, explained everything so that I understood what was going on. Offered suggestions, and Im extremely happy that I contacted Protech air.

Review 80 (2024-11-15 - Rating: 5)
Nick Garcia was the technician that serviced my a/c. He was friendly, knowledgeable and very capable. He looked at everything to make sure it was in good order. He did find that the capacitor needed to be replaced. Excellent job! Thank you.

Review 81 (2024-10-24 - Rating: 5)
Our home was experiencing constant issues with our A/C and Marvin was able to quickly identify and resolve the issues we were experiencing. Not to mention he was very respectful and honest which is very hard to find now a days. Would highly recommend Pro-Tech!

Review 82 (2024-09-18 - Rating: 5)
Jordan was an absolute professional. He was Kind, Courteous and took the time to really explain the issues we were having with our unit. We could not be more pleased.

Review 83 (2024-08-27 - Rating: 5)
Peter did a great job: Checked the thermostat, air filter, unclogged the water pipe, checked the air blower, etc. Took pictures, and showed me what was running right, etc. Great job and done within 70 minutes. He just kept working to solve my problem. Thanks!

Review 84 (2024-08-29 - Rating: 5)
My air conditioner stopped cooling and was leaking quite a bit of water into the pan. I called Pro-Tech around 5pm and got an appointment for the next day. Even after clearing a blockage inside the drain, Angel couldnt get the unit to come back on. Apparently a sensor had failed. Fortunately, he had a replacement part in his truck, so once that was changed out, the unit came back to life. Angel was professional and efficient.

Review 85 (2024-11-13 - Rating: 5)
Angel took the time to explain what the issue was and that he did not have the parts to fix the AC unit but would make sure that the issue would be given top priority and once the part was received someone would be dispatched to complete the work. I think that this will happen early this morning Wednesday am.

Review 86 (2024-10-01 - Rating: 5)
We have been a customer of ProTech for many many years and have been very happy. They have installed two new units in our home over the course of many years and they have always provided excellent customer service. Today we had one of their technicians, Moises, visit our home to check what we thought might be an AC duct that was leaking. We had a small stain on the drywall ceiling and our home is a good age & its original ductwork. Moises happily went into our attic and thoroughly checked our ductwork. Thankfully the ductwork was fine and we were able to determine what caused the small amount of condensation. Moises was very thorough and knowledgeable. He was very respectful to our home and was careful in the attic, & extremely nice. He answered all of our questions, and I cant thank him enough. Thank you, Moises, for being so thorough, knowledgeable, so incredibly helpful/nice & putting our minds at ease.

Review 87 (2024-11-14 - Rating: 5)
Jordan was incredibly professional and quick. They diagnosed the problem and fixed it without any pushback. We highly recommend!

Review 88 (2024-07-14 - Rating: 5)
Pro Tech is an amazing company, their products are exceptional and their technician, Angel Ruiz, was so friendly, knowledgeable and got the repairs diagnosed and completed in no time. Their customer service center also, each member of the staff goes above and beyond! Thanks to everyone!

Review 89 (2024-07-11 - Rating: 5)
Peter Acosta provided an excellent, honest and professional service. He was very polite. Thank you Pro-Tech Air for hiring great people. I am a vey happy customer. Peter went above and beyond.

Review 90 (2024-08-03 - Rating: 5)
Cesar was very courteous and polite; he understood the issue right away and fixed the system. Afterward he performed a thorough inspection and made sure everything was in working order!

Review 91 (2024-08-09 - Rating: 5)
Great service received from this company. They really did follow up properly. Scheduling system is amazing right on time. They inform you before they get there they confirmed their appointments. Technician that they sent was amazing and really was very helpful and professional.

Review 92 (2024-11-28 - Rating: 5)
Weve used ProTech for both plumbing and AC.Jajuan did an excellent job with our slow draining sink and getting out an item that fell in the sink. He also helped us figure out what we need for our low-flowing toilet. Very glad he can help us fix this problem, too.Peter, especially, did a top-notch job with my AC maintenance. Thorough explanation. Now I know why that 2 times a year maintenance is so important (that old filter, yuck!). I hope he is our tech again.

Review 93 (2024-08-22 - Rating: 5)
Max & his partner were awesome! They were very informative & provided great quality service. I would definitely recommend this service & will be using them again in the future.

Review 94 (2024-10-02 - Rating: 5)
Miguel was fantastic as a tech. Scheduling the appt was not ideal as they came three hours outside of the window they said. They blamed corporate scheduling. Either way I lost two hours of work.

Review 95 (2024-12-29 - Rating: 5)
Nick has performed annual maintenance on our A/C systems now several times and always does a great job.

Review 96 (2024-08-23 - Rating: 5)
Jordan at Protech has done a fantastic job. Not only that, he was very knowledgeable and he was able to teach me a lot about my system, so I can follow up on the issue.Thank you Jordan

Review 97 (2025-01-02 - Rating: 5)
Very respectful and knowledgeable, was even early for the appointment. He answered our questions and was very nice

Review 98 (2024-10-28 - Rating: 5)
Technician Ricardo Laird did an excellent inspection of our A/C unit, I am very happy with his work! Outstanding Job !

Review 99 (2024-11-12 - Rating: 5)
Jordan did a great job addressing my issue. I would be happy to utilize their services again, especially if Jordan does the work.

Review 100 (2024-11-20 - Rating: 5)
Matt was just terrific. He was on time, very professional, very thorough, very personable and I’m going to request him for any plumbing challenges in the future. Thank you Matt

Review 101 (2025-01-08 - Rating: 5)
Protech service continues to surpass any of our expectations. We had our service scheduled for our existing unit, and Peter able to come to us and service the unitin timely fashion and with professional experise.Luis Noa was on time., knowledgeable, experienced and polite.Once again, Protech was excellent at every level. Highly recommended. I am extremely pleased and thankful for the level of service we receive from this company.

Review 102 (2024-09-05 - Rating: 5)
Technicians Ray & Kelvin worked over a few visits to investigate what was creating my issues of a relatively new HVAC system not being able to cool the house. Ray was determined to solve this for me and he didnt give up. It was determined there was a small leak in the system. Once this was discovered, they returned quickly and repaired the leak leaving the system working again, like new.

Review 103 (2024-09-23 - Rating: 5)
Great experience with Kelvin and would highly recommend! He was thorough, friendly and honest, arrived right on time and took care of the issue with my A/C right away!

Review 104 (2024-09-13 - Rating: 5)
William Avila & his partners did a great job.The jobs take a little longer but the jobs are counted.Keep up a great work.Thank you so much guys 🤙

Review 105 (2024-08-24 - Rating: 5)
Ray was awesome! Very helpful and courteous during his visit. He was straight forward in the assessment of my older unit.HR

Review 106 (2024-08-10 - Rating: 5)
Miguel went above and beyond for us. He walked into a mess (and heat!) and didn’t leave until he knew things were up to standard. It took several hours but he made sure we are good and we appreciate it so much.

Review 107 (2024-04-12 - Rating: 5)
Home issue : water leak behind wall near water heater.Justin Maria professionalism with excellent communication skills explained in details his diagnostic and recommended further work. He installed a water heater and explained in details wifi setup and programming.He inspected the entire plumbing system and corrected the water leak and he recommended re-piping the entire house and provided an estimate.Highly recommendErnesto and Maria

Review 108 (2024-12-16 - Rating: 5)
Eric did a great job serving my air conditioning!He explained everything and gave me suggestions on how to maintain my system. He was very nice and pleasant to work with!

Review 109 (2024-08-20 - Rating: 5)
Peter was everything you’d want in an A/C Technician! Professional, polite, thorough, and respectful of property. Completed the 6-month service, did all the necessary checks, and flushed the drain line. Then he showed us photos of all the areas he cleaned (before and after) and the results of the testing of all the system components. The most thorough service we have ever received. Very pleased and completely satisfied!

Review 110 (2024-10-24 - Rating: 5)
Marvin was professional, courteous and on time for our appointment. The company communicated very well throughout.

Review 111 (2024-07-29 - Rating: 5)
Angel is beyond Amazing as a plumber. He is knowledgeable and instills confidence that he can do any repair you need. He is truly a boon to the company he works for! I am beyond impressed and am looking for more projects to have done by ProTech especially if I can get my now fave plumber Angel!!!!

Review 112 (2024-10-22 - Rating: 5)
Angel Ruiz was our technician. What a nice and sharp guy. He answered all of our questions and explained everything he did during our heat and air checkup. We will reques Angel for any work we need. Thanks, Kirk and Elaine Bryant

Review 113 (2024-10-17 - Rating: 5)
Nick Garcia was courteous, knowledgeable and thorough! We look forward to seeing you for our next maintenance visit!

Review 114 (2024-10-03 - Rating: 5)
I have used Pro-Tech many times. Every experience has been excellent from the first call in, to the end result. Professional, on time and excellent communication.

Review 115 (2024-09-26 - Rating: 5)
Mr. Jackson is very professional and patient. He did a good job getting my AC work. I am thinking of becoming a longtime member for the company when I am in a better financial situation.

Review 116 (2024-07-26 - Rating: 5)
Great service! The tech was honest and described in detail what the problem with our AC was, whereas another conpany we hired before this one had no idea! He was polite, friendly, and knowledgeable. Thank you!

Review 117 (2024-06-06 - Rating: 5)
Shout out to Cesar, Eric and the staff at Pro-Tech AC and Plumbing. As a Vet, quality customer service and doing your job well is very important me. I could tell right away when Cesar came out to assess the problem I was having with my unit that he knew his job well and at first I was hoping he would be the one returning to replace my evaporator coil. However, I was as equally impressed with Eric doing an awesome job for me. I believe as customer all we want people to do is their job well when they come to our homes. I hope, as a company, you guys continue to build on the quality service you demonstrated to me from the front desk to the field. Thank you!

Review 118 (2024-10-01 - Rating: 4)
Price was extremely high for removing & installing an outdoor spigot ($406). Plumber very nice & kept us informed as work progressed. 4 stars due to price only.

Review 119 (2024-06-20 - Rating: 5)
What an amazing experience having Pro-Tech as our service provider has been over the last few months. The level of proactivity and commitment to fixing the problem have been obvious from the start.Andrew and his crew came out and fixed a four year-old problem for us. They were neat, and very accommodating to our questions and requests. I can’t say enough great things about him and about this company. It is very comforting to know that in this Florida heat, if we have a problem with our air conditioning, there is a Service that is committed to their customers and which is prompt and professional!

Review 120 (2024-08-29 - Rating: 5)
We had an issue with our new A/C unit - Max came in assessed, fixed it & now running efficiently. He took the time to explain all that I the homeowner completely understood it.

Review 121 (2024-07-31 - Rating: 5)
This technician was very knowledgeable. He had a great understanding of the problem and fixed it completely. He was very personable and professional. We will ask for him if we need services again.

Review 122 (2024-08-20 - Rating: 5)
Max Alas was quick, efficient, and laid out my options for me after diagnosing a problem that was missed by a technician from a different company - which saved me a lot of money. Very professional, would recommend.

Review 123 (2024-09-26 - Rating: 5)
We love the Pro-Tech AC maintenance plan. They always answer the phone - not a phone tree, are on time for appointments, and the employees are always courteous and helpful. We highly recommend Pro-Tech.

Review 124 (2024-12-12 - Rating: 5)
As I said He is a really good worker, that resolve our problem with nice hand and expertise no complain at all, very happy with his job.

Review 125 (2024-07-25 - Rating: 5)
Kelvin provided prompt, courteous, and highly professional service. He Is highly knowledgeable and patiently took the time to describe how my HVAC system components are designed to work, his approach for identifying the source of the problem, and the solution. OUTSTANDING! Thanks!

Review 126 (2024-12-16 - Rating: 5)
Very prompt in his response. Angel was very knowledgeable and very friendly. However, the cost far exceeds my expectations and budget.

Review 127 (2024-05-09 - Rating: 5)
Weve been long time customers of Pro-Tech, and with good reason.We were in need of a plumber (water heater stopped working last night), so we didnt hesitate to call Pro-Tech. We scheduled an appointment in the morning, and Joe arrived during the appointed 2-hour window first thing. He did a great job, and diagnosed the problem which was a control board that was still under a GE warranty! Joe was very professional, knowledgeable and personable.Weve used Pro-Tech for 8+ years (installations, maintenance and repairs), and have never had a bad experience. Joe continued that trend.You get what you pay for these days, and Pro-Tech is worth every penny!

Review 128 (2024-10-08 - Rating: 5)
Mr Payne did a very good job in diagnosing the cause of my AC breakdown. He then explained to me the options on how to proceed. He fixed the AC as requested and I am thankful.

Review 129 (2024-12-12 - Rating: 5)
He showed up on time, did his job perfectly, answered all my questions, and will be welcome anytime! Good job.

Review 130 (2024-07-18 - Rating: 5)
Jonathon arrived right on schedule and diagnosed my problem quickly. In fixing the issue he discovered another problem which was solved promptly and with no additional cost.He was professional and friendly at all times.

Review 131 (2024-06-03 - Rating: 5)
We were very happy with Pro-Techs service. Everyone on the dispatch team was friendly and helpful and they were able to get a tech dispatched on a Sunday in the timeframe needed, for the repair of a toilet leaking at the base. Joe arrived timely and quickly gave us an estimate for a pull and reset, with a heads-up that it might be more if the flange was damaged. Once I gave him the go-ahead to work and he discovered that the flange was severely out of level and cracked, he gave me the pricing for the additional work. He sent me detailed before and after photos, did a fantastic job fixing it, and tested it several times when done. I think the price was very reasonable considering that he did not charge extra for doing the work after-hours and on the weekend, and didnt charge extra for having to drive out to buy the extra part and the amount of work needed getting this set properly and done right. And include a 1 year warranty against leaks. Thanks Joe!

Review 132 (2024-09-14 - Rating: 5)
Kevin was an absolute pleasure to deal with. Was efficient, professional, and thorough.....(and spoke perfect English, at that!) I hope he stays with Pro-Tech for the foreseeable future.

Review 133 (2024-12-25 - Rating: 5)
Jajuan was very pleasant arrived earlier than expected which was great on Xmas Eve before my guests arrived to replace a part that was not working in my toilet! Very pleased with his work and his explanation of what he was doing!

Review 134 (2024-06-29 - Rating: 5)
Ray from ProTech was awesome! I had an emergency AC call out and Protech responded within 1 hour. Ray was great. He explained everything he was doing and did a great job.

Review 135 (2024-07-26 - Rating: 5)
Roberto was there within 40 minutes of our call. And took great care of my 83-year-old mother without AC was a gentleman and respectful and I would call this company again. Thank you very much.

Review 136 (2024-07-29 - Rating: 5)
We’ve been using this company for years and they always perform outstandingly. Would definitely recommend this company for all my AC, electrical, and plumbing needs. Plus, the technicians are always thorough and respectful.

Review 137 (2024-08-21 - Rating: 5)
Max and his partner with Pro-Tech were great! Right to the point service and great explanation as to what causes AC problems! I really appreciate the service. Thank you!

Review 138 (2024-07-01 - Rating: 5)
Called for an estimate on a mini split because they are an elite dealer which gives you a better warranty and also shows they have put in many the right way to become an elite dealer. It’s what you should look for when purchasing a mini split system. Needed it to cool a bedroom over the garage and they sized it right and did a nice job installing the unit. Install guys were very nice and answered all my questions. Heard there ads on WDBO radio and they lived up to the radio advertising.

Review 139 (2024-07-12 - Rating: 5)
First I want to say thank you to the fact that I called same-day and got the first same-day service. Secondly, when Peter showed up, I must say my first impression the way he walked in and covered his shoe to walk into the house was a plus because not everyone does that he did a great job fix the system and got our family back with air, we all know you cannot be without air for less than a good 20 minutes so thank you to Peter for coming out Job and getting us back into the comfort of our home

Review 140 (2024-10-08 - Rating: 5)
Great service, Jordan did a good job with ac systems and replacement a blower motor.full maintenance that we have in this house, he was on time. Amber called me before he showed up at the house and was easy to manage with the tenants. Great job to all.

Review 141 (2024-12-07 - Rating: 5)
The team was polite, work was done timely and no mess was left behind. Pro-Tech is a great company to work with.

Review 142 (2024-11-14 - Rating: 5)
Kevin was very friendly & courteous. He provided a semi annual service for my A/C unit.. I would strongly recommend this technician. The system is running fine and no problems were detected.

Review 143 (2024-04-12 - Rating: 5)
I had the pleasure of working with Roberto Rodriguez from Pro-Tech Air Conditioning & Plumbing Service for my AC maintenance, and Im extremely impressed with the service I received. Roberto was incredibly professional, knowledgeable, and efficient. He took the time to thoroughly inspect and maintain my AC unit, ensuring its running at its best. I appreciated his attention to detail and clear communication throughout the process. I highly recommend Roberto Rodriguez and Pro Tech Air conditioning & Plumbing Service for anyone in need of reliable service. Thank you for the exceptional service

Review 144 (2024-08-09 - Rating: 5)
Very quick, but detailed and careful. Took me through the work that was done step by step and a thorough explanation of findings with photos to show. Very pleased with the work performed.

Review 145 (2024-02-21 - Rating: 5)
I cant recommend these guys enough. Chris Makin was my sales rep and Albert and William were the technicians that performed the install. Chris was thorough, professional, service minded, and followed through on his promises throughout the install process. I was especially impressed when he stopped by to check on the install and noticed a detail with the hardware that was different from what we discussed (not their fault). He immediately got to work solving the issue, including personally going to the parts house to pick something up.Albert and William were punctual, professional, and respectful of my home. They also made sure to stay until the job was done the first day. I was told by one of their competitors that my install would take 2 days. The workmanship and attention to detail were top notch as well, great job all around.

Review 146 (2024-05-17 - Rating: 5)
Jean did a great job. I had an A/C tune up. He walked me through everything he did and showed me pictures. He explained that my system was good and had one recommendation but, was not pushy. I decided to proceed with his recommendation. He even showed me the old part vs the new one. I would be happy to call on him in the future. He did say that Pro-Tech was recently purchased by another company. I hope that they will continue the same great service.

Review 147 (2024-11-20 - Rating: 5)
Im very satisfied with Cesars performance, he was professional, obviously hes well qualified AC tech.

Review 148 (2024-06-13 - Rating: 5)
Matthew Holmes from Pro-Tech did an amazing job. He was very professional and efficient. He resolved all of my plumbing issues in a very reasonable amount of time.Thank you !

Review 149 (2024-08-23 - Rating: 5)
James and Odny were terrific! Odny worked on our first installation three months ago, and James (a manager from Palm Coast) was assigned from an affiliate. We really appreciated them installing our new Lennox system on Saturday after a scheduling mixup. Like any installation, something challenging always comes up, and it takes longer than anticipated. They worked until the job was finished at 7:00 pm. I would recommend this team for any installation.

Review 150 (2024-12-20 - Rating: 5)
Punctual, courteous and quality workmanship! He even lend a hand beyond his call of duty! Truly appreciate Matthew.

Review 151 (2024-04-26 - Rating: 5)
Pro tech employees the right people. Several months back, I had a/c issues and their tech was great. Now I had electrical issues and Jessuan Ayala was amazing and honest and even shared maintenance tips that will help me diy in the future! Invaluable experience!Had another service on 4/25/2024 for annual a/c maintenance and Ray Payne was there and very helpful and informative! Would have liked to create a second review but either google or pro tech is making it difficult. Not a big deal, would just like to give credit where it’s do. Oh well, still more than happy with my service interactions with Pro Tech!

Review 152 (2024-08-03 - Rating: 5)
Matthew was thorough, polite and answered all my questions. And he wouldnt leave until he was ABSOLUTELY sure everything was perfect. I would HIGHLY recommend Pro-Tech.

Review 153 (2024-10-24 - Rating: 5)
Angel Ramos did a great job. He explained the process and completely the job in a great time frame!

Review 154 (2024-02-21 - Rating: 5)
They were very professional, they have to fix my prior A/C installation. All the installation was brand new and installed correctly. Very happy

Review 155 (2024-10-05 - Rating: 5)
These guys just installed an a/c unit at my moms house and they were amazing! Fast, kind, courteous, and a great deal!! Highly recommend!

Review 156 (2024-04-11 - Rating: 5)
Very professional and knowledgeable, knows his job, neat and thorough.Thank you for your service

Review 157 (2024-08-10 - Rating: 5)
Kevin did a great job, very knowledgeable and answered a bunch of my questions. So far so good. Up and running again.

Review 158 (2024-08-30 - Rating: 5)
Max was the 2nd technician to visit, after the first didn’t fix the problem. He was able to quickly identify the problem with my a/c and unclogged the drains.

Review 159 (2025-01-02 - Rating: 5)
Angel was great. Awesome customer service and very knowledgeable. Great Plumber

Review 160 (2024-10-17 - Rating: 5)
Claudio Munoz from Pro Tech and his team did a fantastic job on our AC unit installation. They exceptionally professional and courteous and friendly. Extremely good at their job and made sure our AC unit was installed properly and was running the way it should. Highly recommend this company and Claudio and his team are awesome.

Review 161 (2024-03-26 - Rating: 5)
Joe greeted me and went right to work on my water heater. He quickly assessed the issue and re assured me that he would be able to affect the necessary repairs to restore service of my hot water. He was professional and explained to me what the problem was. Gave me an estimate as to the cost. I agreed that the cost was very reasonable for the repair. He completed the work collected his tools. Overall the experience was excellent!

Review 162 (2024-07-07 - Rating: 5)
Micheal did an excellent job of finding, fixing and explaining the problem with my AC. He was on time for the appointment and he has a pleasant and knowledgeable attitude. I’ll be sure to ask for him when I need service again. Thank you Micheal.

Review 163 (2024-12-04 - Rating: 5)
Thermostat was not configured for heat and Alan configured it and checked the heating system out quickly! Excellent work and extremely satisfied!

Review 164 (2024-09-08 - Rating: 5)
Eric Jackson did an incredible job fixing my a/c condensate line and taught me quite a few things about my system/things to look out for. Couldn’t recommend him enough!

Review 165 (2024-12-31 - Rating: 5)
Technician Carlos Torres arrived on time. Diagnosed the problem. Got new parts. Installed. Done deal. Awesome !!! Thank you

Review 166 (2024-07-03 - Rating: 4)
I am extremely disappointed with your service and product. The Daiken 2.5 ton ac unit (installed by pro tech) is for my 1500 sqft home in Casselberry. It heats up my house 4 degrees before it finally begins to cool. Why? I had a 34 yeard old York AC Unit. It was working fine! With a 6 month old, I didnt want to take the chance of having issues later in the summer. Im starting to regret my decision. I just want an AC unit that doesnt warm up my house during the summer. Is that too much to ask for? Ive called twice already. The unit was installed July 1st....after taking over 11 hours. It doesnt help when your techs arrive at 11am when I was promised 8am.Update: The technicians arrived just before 9am to address our concerns. Very courteous and took his time to talk to my wife and assure her that it would be taken care of. We now have cool air blowing. A whirlwind of emotions but it looks like things are in the clear. Thank you!

Review 167 (2024-08-02 - Rating: 5)
Kevin, my tech, was very courteous and efficient. He clearly explained what he would be doing with my system and took care of the situation. Kevin is always awesome! I am happy that he is usually my technician! I highly recommend Pro Tech! Always professional and responsive!

Review 168 (2024-04-13 - Rating: 5)
Jordan was fantastic! Very knowledgeable, took the time to explain the issue and went above and beyond to talk certain components of my system for my education. He was friendly and professional and very conscientious about his work, paid attention to detail that were important to me. Our Golden Retriever also made a great new friend. Thank you Jordan and Pro Tech, I hope we have the privilege of you servicing our AC unit the next time.

Review 169 (2024-08-01 - Rating: 5)
Angel did a great job, very knowledgeable and explained everything he was doing. I would highly recommend him!

Review 170 (2024-12-14 - Rating: 5)
Miguel was the best tech you have ever sent to my home. Not only did he thoroughly address all of my issues , he also performed maintenance non of the other techs have ever done. I insist that you make him my permanent techMIGUEL WAS THE BEST!!!!!!!!

Review 171 (2024-06-12 - Rating: 5)
Considering the situation Bryce made the experience as painless as possible his professionalism and his ease of conversation helped me make an informed decision after explaining my options I would definitely use this service again and youd be in great hands if Bryce was the tech sent out!

Review 172 (2024-05-17 - Rating: 5)
I have been a Pro Tech customer for years and they always provide great service. Today Kevin Manning came to do my routine maintenance on the system. He was very friendly and got the work done quickly. I appreciate Kevin and the rest of the team at Pro Tech.

Review 173 (2024-06-11 - Rating: 5)
Jordan Darby did a great job explaining everything in a way that was easy to understand. I feel confident that if I should have this issue again I will know how to rectify it. He was able to answer all my questions and make suggestions.

Review 174 (2024-07-11 - Rating: 5)
Service tech was great and on time! My system running smoothly:) Thank you for such great service! That’s why I’ve been a customer for more than 10 years.

Review 175 (2024-12-07 - Rating: 5)
Kevin Manning from Pro Tech came today for my AC checkup. I enjoyed talking with him and he did a great job in keeping my system tuned up and I thanked him for a job well done!