Parleys Plumbing, Heating & Air Conditioning

Located in Orem, Utah

Address: 864 N 1430 W, Orem, UT 84057, United States

Phone: +1 801-226-3033

Rating: 4.8

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
NFC mobile payments
Credit cards
Free of charge street parking
Free parking lot

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
I have had Parley’s fix my air conditioning unit at my previous home, and knew they were honest and fair with their prices. When my furnace started acting up I called them immediately. They sent a technician out the next morning at 9:00 am. Mason was knowledgeable and knew just how to fix the issue as affordable as he could. I will always call Parley’s because I know I can count on the best service with the best price!

Review 2 (2025-01-03 - Rating: 5)
Parlays PPM has been an excellent company to work with. Four years they installed a new furnace and air conditioner for me. I have used them to service my equipment on a yearly basis and they always do an excellent job. Trevor, who came out today was on time, cordial, and completed his inspection and furnace tuneup in good time and explained everything that he had done . I highly recommend this company.

Review 3 (2024-12-26 - Rating: 5)
We have Parleys out a few times each year due to our HVAC being installed incorrectly by the builder. They are thorough and never try to oversell. They have never pushed a service plan like many companies do. The technicians are excellent. They were recommended to us by a few in our neighborhood and we also recommend them.

Review 4 (2024-11-08 - Rating: 5)
I have had the opportunity to work with Parleys Plumbing for the past year and a half with various mutual customers who are always raving about how amazing their team is. I recently had the opportunity to have them do some work in my own home and I was able to have that same experience with a toilet reset and replacement of an expansion tank.If you are looking for a plumbing company who is honest, easy to work with, fair with pricing and kind look no further than PPM! Everyone that works there is amazing and you will not be disappointed. A huge thank you to James and everyone else at Parleys!

Review 5 (2024-10-09 - Rating: 5)
My home has a boiler system, which is the only source of heat and hot water. The system has gotten old and has had several issues. Parleys PPM has been fantastic to work with. They are great at communicating, extremely fast, and their pricing is very competitive.James has been out several times, and he has always been wonderful. Collin has also come out and been consistent with Parleys top-notch service. They also have an in-house boiler expert, Ellery, who is incredibly knowledgeable and helpful. He even cleared up his schedule to come consult and help us in an emergency. This is a great company with service that is second-to-none. I highly recommend them for any heating, cooling, or plumbing needs you may have.

Review 6 (2024-11-15 - Rating: 5)
James (the tall one) took care of all our needs and went above and beyond taking care of us!!!! Awesome service and I would highly recommend them for all your plumbing, cooling & heating needs!

Review 7 (2024-12-14 - Rating: 5)
Weve had James Burnette and PPM out here for a few plumbing needs. A really strange problematic laundry drain issue, redoing water/drain lines for a remodel, and now our most recent toilet/bidet swap. All interactions have been incredible. They are easy to schedule, personable, and great at what they do. Thank you for the great work!

Review 8 (2024-12-23 - Rating: 5)
Robert was fantastic in taking care of our plumbing need, and is an expert we trust as we care and maintain our house in the best way possible. He was willing to go the literal “extra mile” to get exactly what we needed from the best supplier. We highly recommend him and Parley’s PPM!

Review 9 (2024-10-02 - Rating: 5)
Parleys came out today to unclog our bathroom drain, and we’re super grateful! They showed up the same day we called and got everything sorted really fast. James was awesome—he kept in touch, called to confirm when he’d arrive, and got the job done quickly. Everything went smoothly, and we’ll definitely be using them again!

Review 10 (2024-11-22 - Rating: 5)
Robert Winget replaced a motor in our 10-year-old furnace and he replaced failing pressure reducing valve in the water system. He was friendly and knowledgeable. He was on time and left everything in good shape. I have used Parleys PPM for over 10 years, and they are reliable, though not inexpensive.

Review 11 (2024-09-11 - Rating: 5)
We had such an incredibly positive experience using Parley’s PPM Plumbing. They were highly responsive, came out within the time frame they stated and Collin the tech could not have been better. He not only knew what he was doing, he double checked to make sure the issue was resolved and he was incredibly pleasant and friendly. Absolutely would recommend PPM for any plumbing needs.

Review 12 (2024-10-25 - Rating: 5)
Weve used Parleys for years, and always appreciate their professionalism and work. They always go above and beyond, are friendly, and give great advice to help maintain our heating and air. Highly recommend!

Review 13 (2024-10-05 - Rating: 5)
Ive been using PPM for many years... As well a my parents... Every check up or whatever Ive needed has been great. Each tech has been friendly and knowledgeable. Ill continue to use PPM and I recommend them to anyone who wants honestly and quality!

Review 14 (2025-01-03 - Rating: 5)
They were speedy in getting over to check our furnace, which had stopped working. The part came in quickly, and they got everything working in no time. Great service!

Review 15 (2024-09-20 - Rating: 5)
A solid 5! I called and needed someone that day. I was given a 1 hr window for later that morning. I received a text letting me know Rob was on the way. He showed up on time, analyzed the situation quickly, and then explained the details. Rob then answered other questions i had as well. He was knowledgable and thorough. I opted for their maintenance plan, which seemed very fare. I’m a customer for life!

Review 16 (2024-09-19 - Rating: 5)
Robert came over to replace a part in our furnace and gave us a nice tuneup and did a fantastic job and was so kind. I highly recommend PPM and appreciate how prompt they were. They literally came an hour after I called them and were fast and easy and great to work with. Thank you, PPM.

Review 17 (2024-12-31 - Rating: 5)
Dave went the extra mile to get Isaac to our home to take care of our plumbing issues. As always the service was quick, efficient, and courteous.

Review 18 (2024-10-08 - Rating: 5)
Our air Conditioner went out the night before vacation. Spoke to Dave and he quickly sent a very knowledgeable repair tech out and fixed the problem. So grateful our house is cool again. We have found our new HVAC maintenance and repair company!

Review 19 (2024-12-06 - Rating: 5)
Devin and his partner did a great job. Arrived on time and fixed a gas line. I’m always impressed with PPM. Great technicians and great service. Thanks Guys!

Review 20 (2024-12-03 - Rating: 5)
James did a great job diagnosing and fixing our boiler! We are very happy to have heat again! Their prices are very reasonable as well.

Review 21 (2024-09-09 - Rating: 5)
Isaac came out to fix a leak that was traveling from our sink into our basement. He was very professional and explained exactly what what going on and what he was doing to fix it. They are very honest and upfront with their prices. I didnt feel like they were just trying to get as much money out of me as they could. I would for sure call this company again.

Review 22 (2024-09-06 - Rating: 5)
Great service and fast! Had a toilet fail overnight in my retail store and caused flooding. Parleys PPM were able to come that morning right after we found it and fixed it before we opened. Highly recommend! Professional and they know what they are doing.

Review 23 (2024-10-09 - Rating: 5)
We recently had Parley’s install a water heater and we were happy with the technician Collin and with the finished product!

Review 24 (2024-10-08 - Rating: 5)
PPM is a great company! They always get to the solution quickly. Professional, kind, and clean. They are a great company. I use them every time I have a plumbing problem.

Review 25 (2024-09-05 - Rating: 5)
We had a plumbing emergency, and they responded incredibly quickly! They resolved the issue efficiently and professionally. 10/10—would definitely rely on them again for both emergencies and routine plumbing needs.

Review 26 (2024-12-18 - Rating: 5)
James and Ellery were awesome and we can’t recommend them enough. They came up with creative and extremely helpful solutions to my complicated problems. They were clean and professional at my home.

Review 27 (2024-09-23 - Rating: 5)
Parleys was on time, asssessed the situation, found a solution and was easy to reschedule with when needed. Fixed the issue right away and offered warranty information too. Would definitely use their service again!

Review 28 (2024-09-05 - Rating: 5)
I love working with the team at Parleys. All their technicians are professional and courteous. Their pricing is fair and I would recommend them to anyone that needs any plumbing or HVAC work.

Review 29 (2024-12-16 - Rating: 5)
James was great. He identified the problem very quickly and made repairs with a few upgrades by adding a shut off valve to make future service more efficient.

Review 30 (2024-09-19 - Rating: 5)
Parley’s PPM works with integrity. A guy named James came over and said that we still have our warranty as its manufacture warranty even though they didn’t install the water heater.Another company, Valley Plumbing out of Lehi UT came over and wanted to cut the vent pipe which was working fantastic and charge $500 for it.PPM said diagnosis would be $79 and if a part needed to be fixed that it would be labor since it’s under warranty, so straight up they told me the cost which was amazing. I’m all for it it’s better than paying $500!So James comes over and it was the igniter assembly as I told Valley Plumbing since there was no need to cut the pipe. But they insisted saying we do what tech support tells us not what’s stated by the manual.James popped off the screw to the vent checked air flow, then checked air flow again with the pipe without cutting it. No charge no labor for checking the vent. Amazing!His assessment was like mine from what the manual says, it’s the igniter assembly that needs to be replaced. The total was almost half the price as valley plumbing at $274.00 minus military discount of 5% off.Valley plumbing wanted to charge me $500 for diagnosis and then charge me again for installation of the igniter assembly system so they can make money. Criminal. Be careful who you hire for this. Then Valley Plumbing would take the part and get credit from the manufacturer for that since it’s under warranty. So they wanted to double dip charge me double for diagnosis and installation of the defected part.Go with PPM. They’re honest and use right measurements working with integrity. They don’t cheat and steal like valley plumbing out of Lehi Utah.I would recommend PPM to anyone!

Review 31 (2024-11-26 - Rating: 5)
They gave me a reasonable quote for a plumbing issue, unlike a competitor that quoted 3x the price. James was professional and completed the job in a timely manner

Review 32 (2024-10-03 - Rating: 5)
Great work, done quickly. James is awesome ! Weve called, and will continue to call Parleys PPM Plumbing Heating & Cooling.

Review 33 (2025-01-03 - Rating: 5)
Awesome to work with. Went over and beyond what I needed. Same day service! I called and they were there in a few hours, during the holidays!

Review 34 (2024-11-16 - Rating: 5)
Quick to respond.Very informative!Clean and friendly service.Will call them 1st next time I need a plumber.

Review 35 (2024-09-08 - Rating: 5)
The technicians and office staff are the best! They are always on time for our scheduled appointments and they are very thorough and knowledgeable about what’s going on! Highly recommend

Review 36 (2024-11-13 - Rating: 5)
Parleys PPM is amazing. I have used their services for years. They are honest and understand their business. You cant find better plumbers! James replaced a shower drain today as well as angle stops. He was knowledgeable, professional and efficient. This company will work with you! I would never hesitate to call them.

Review 37 (2024-12-31 - Rating: 5)
Devin came out right away, fixed the problem and communicated what was going on and how he fixed it. Thank you!

Review 38 (2024-09-16 - Rating: 5)
A big thank you to PPM and Robert that came over and helped us with the gas leak on our heater! Quick help and a job well done!

Review 39 (2024-10-30 - Rating: 5)
James did an excellent job installing my drinking fountain. He was fast and efficient.

Review 40 (2024-09-18 - Rating: 5)
Parleys PPM was fast, affordable, and easy to communicate with. I will for sure continue to use them! Mason helped me out and killed it.

Review 41 (2024-12-22 - Rating: 5)
Mason and James replaced my Carrier furnace yesterday. They were on time, clean, professional and competent. They took the time to explain what they were doing and trained me on the use of the new thermostat. They were cordial and courteous -- very pleasant to work with. I recommend them for the company trip to Hawaii 🙂

Review 42 (2024-12-28 - Rating: 5)
James did a great job! Thanks for helping us out.

Review 43 (2023-09-07 - Rating: 5)
This is the first plumber Ive needed in years, and I was afraid to call. Thanks to Google reviewers for helping me find Parleys PPM!Adam was my plumber: honest, respectful and prompt. He even did a little extra work at no charge.From the first call, everyone I interacted with at Parleys was quick and professional. You can tell its a well run business.The plumbing work I needed cost less than I thought. Adam explained the work he did, and the work is guaranteed for a year.As a single female homeowner, a technicians respectful attitude is of the utmost importance. I paid a fair price, I was treated well, and its obvious the plumbing work is of the highest quality. Im loyal to Parleys PPM now, and I will recommend them heartily to anyone who needs the services they offer.

Review 44 (2024-11-16 - Rating: 5)
Great service! Made it look nice and work great! We super appreciated Collin’s help.

Review 45 (2024-11-15 - Rating: 5)
My go to plumbers from now on. They were very professional and easy to work with.

Review 46 (2024-10-08 - Rating: 5)
PPM replaced our failed water/house heating system quickly and at a reasonable price. They were very professional and completed the work in two days. We are very pleased with their service.

Review 47 (2024-09-05 - Rating: 5)
Quick & efficient. I have used Parleys numerous times and have had nothing but a good experience each time. Thanks Parleys!

Review 48 (2024-12-10 - Rating: 5)
They were very quick to respond. Kind and professional. Fixed my problem quickly

Review 49 (2024-10-03 - Rating: 5)
Great service! Had our new unit installed in one day. Basking in warmth now.

Review 50 (2025-01-01 - Rating: 5)
Best plumbing company in town. The techs are experienced and skilled. When you call Parley’s, you get the best!

Review 51 (2022-12-10 - Rating: 5)
I have been using Parleys PPM Plumbing for all of my plumbing needs for the past few years, and I am consistently impressed with their high level of service and professionalism. The team at Parleys PPM is always prompt, courteous, and willing to go above and beyond to ensure that my plumbing issues are resolved quickly and efficiently.I have had a variety of different plumbing needs over the years, from plumbing my basement to fixing my girlfriends toilet seal. No matter what the issue is, the team at Parleys PPM has always been able to diagnose the problem and provide a solution that is both effective and affordable.In addition to their excellent technical skills, the team at Parleys PPM is also incredibly friendly and customer-focused. They take the time to listen to my concerns and explain the details of the work they are doing, which makes me feel confident and reassured that my plumbing issues are being handled by experts.Overall, I cannot recommend Parleys PPM Plumbing highly enough. They are my go-to for any plumbing needs, and I will continue to use their services for years to come. If you are in need of a reliable, professional, and customer-focused plumbing team, look no further than Parleys PPM Plumbing. They are truly the best in the business.

Review 52 (2023-12-07 - Rating: 5)
I have used Parleys PPM for years now. Every time I call for service, a very helpful and friendly person answers the phone to get me on the schedule. When the service pros come they are always on time and they get the job done right and never overcharge. I will never call anyone else.

Review 53 (2024-10-17 - Rating: 5)
The fellow did a great job winterizing the swamp cooler and was super nice to work with.

Review 54 (2024-10-22 - Rating: 5)
Great service, the tech showed up early and got our furnace back up and running in no time and at minimal cost.

Review 55 (2024-10-15 - Rating: 5)
They did a marvelous job. I am contented. They are very trustworthy and efficient.

Review 56 (2023-03-30 - Rating: 5)
Boiler system repair~I can always count on Parleys Plumbing to respond quickly and get to the source of the problem. Our home is through 2 canyons and not the easiest to access in the winter, but Parleys plumbing somehow makes it up there. I appreciate their responsiveness, quick appointment time, and the quality of work. I feel very fortunate to have found this company to assist with our plumbing needs.

Review 57 (2022-08-10 - Rating: 5)
Every time I have used Parley’s for my household plumbing jobs they’ve been great. Always on time, the plumbers have done a great job. They always inform me of the price before doing the work and don’t try to push things on me that I don’t want. Collin even cleaned the hard water stains left by my leaky faucet before he installed the new one. Great service!

Review 58 (2023-02-01 - Rating: 5)
Rob and Jacob came and fixed up some bathtubs and toilets in my new rental home today and they were extremely professional and kind! They communicated with me throughout the whole process and were very personable as well! Im very happy with their service and definitely recommend parleys ppm!

Review 59 (2023-08-01 - Rating: 5)
PPM received five stars from me last SEPTEMBER. They employ skilled, competent, and trustworthy employees. I so appreciated Collin coming out late on a Friday night to fix the flood in my basement. His knowledge impressed me.Thank you to Marilyn for answering the phone and dispatching a plumber in my hour of need. These days there are few companies that will answer an emergency call when it is most inconvenient.So grateful for PPM. I would recommend them to anyone. And by the way, I have used this company multiple times as my plumbers, heating specialists, and HVAC.

Review 60 (2023-01-25 - Rating: 5)
My husband and I bought a house that we knew needed quite a bit of work! We had multiple plumbers over and give offers, however, Adam stuck out to us! He was so knowledgeable and friendly when giving a quote we just had to go with him! He was quick to add us to a schedule that wasn’t weeks out!When the time came to re-plumb our entire house, Adam and James rose to the challenge! They arrived on time and worked through every unexpected curve ball this old creaking house threw at them! They didn’t complain and answered question upon question (we are nosy and wanted to know every step!) These two made an incredible team and did a perfect job even though it took an extra day and working into the night! The amount of elbow grease it took to completely re-pipe our house was astounding, but these two guys were incredible! I wouldn’t have gone with anyone else!List of tasks:- Re-plumbing entire house (built in early 50s, two kitchens, two baths, two laundry rooms, cutting through cement wall panels, working around hidden electrical issues, etc)- installing water softener- installing new pressure release valve- installing new shower head- installing new dishwasher- installing reverse osmosis filter- adding plumbing to fridge for drinking water/ice makerIf I could add pictures I would!5 stars!I could not recommend Adam and James enough!!! We will be having them back in spring to re-pipe the water line from the city as we don’t trust anybody else now!

Review 61 (2022-07-24 - Rating: 5)
Parleys Plumbing was able to respond to my urgent call on a Saturday morning in almost an hour. Will, was transparent and educational about every fix! I loved how experienced he was, it made me feel comfortable to have him working on our home. I had a great experience with this company!

Review 62 (2023-12-21 - Rating: 5)
They came out to my home and quickly assessed and FIXED a wire on the furnace damper that wasnt connected. Didnt even charge me! My family always uses them! A very fair business to work with and friendly service!

Review 63 (2024-12-27 - Rating: 5)
Very professional! Helped me figure out my studio heating system.

Review 64 (2024-09-21 - Rating: 5)
Collin is a total professional, so knowledgeable and friendly, and respectful, I highly recommend him.

Review 65 (2022-07-18 - Rating: 5)
We used James with Parleys Plumbing to install a water softener. We got quotes from two other plumbers, but felt the best about James and his expertise. Parleys Plumbing was also reasonably priced compared to the others. I appreciate James spending time educating us on all the right things but never wasted our time. The whole project start to finish was quick and seamless. Thanks, James and team!

Review 66 (2019-08-08 - Rating: 5)
Weve used PPM since they went into business. Their service is top notch. This is why we keep calling them. They respond quickly, give very professional service. Their technicians are courteous and inform you of the steps they will take before the work is started. THEIR HONEST! Straightforward and you know what your purchasing is of high quality. We give them a Very High Recommendation. Weve always appreciated having James come out for our Plumbing needs. Thank you PPM, until next time. We will call again when something old wears out. Thanks to the entire team. And Parley...thanks for hiring such awesome employees!

Review 67 (2021-06-29 - Rating: 5)
I was extremely happy with their service. They got someone out within a relatively short time to give me a bid, and then they gave me the lowest bid among several other companies. They completed the work on the same day as the bid, did a great job on the repair. Their guy was very professional and courteous. I will be glad to call them again if I have any other plumbing issues.

Review 68 (2022-07-26 - Rating: 5)
I had a horrifying incident involving a backed up toilet. I have not experienced anything like this. Ever! My landlord was able to contact Parleys immediately and they arrived within an hour. Justin and Jacob went above and beyond to ensure me that they would get the situation taken care of. They were friendly and professional and put me at ease. I will always use Parleys and will recommend them to all my friends and neighbors. I cannot praise Jacob and Justin enough for the great work they do!!!!

Review 69 (2018-02-26 - Rating: 5)
We had a great experience with Parleys PPM Plumbing. First with Pat, who took our call and set us up with a quick appointment to have our problem assessed. Second with Justin our technician. He knew what was wrong and fixed the issue. He was careful, fast and courteous. We felt the price was fair. We would definitely use Parleys PPM Plumbing again. They were awesome!!!

Review 70 (2022-07-22 - Rating: 5)
Ive normally requested James to come do our repairs, but he was out of town so they sent Adam who was also awesome. He came within two hours of when I called in for help. Had everything he needed. He was professional, knowledgeable, friendly, and we were super pleased with his work. I highly recommend Parleys.

Review 71 (2024-12-14 - Rating: 5)
They came out the same day I called. Replaced my disposal, professional and fast. Five star work. Thanks Parley’s!

Review 72 (2022-07-20 - Rating: 5)
James has done a couple of jobs for us and I highly recommend his work. You will be pleased!

Review 73 (2021-09-30 - Rating: 5)
We had a great experience working with Parleys PPM. We had a complicated air conditioner problem that was created by the original installers and the Parleys people worked diligently to figure it out. We worked with James, Roger, and Rob - all were incredibly knowledgeable, on time and very professional - absolutely top notch. Delaney in the office was also great to work with - always positive and professional, and kept us informed about appointments and billing. In the future, I wouldnt call anyone else but Parleys PPM.

Review 74 (2024-12-03 - Rating: 5)
PPM is always amazing & Honest.Thank you Devin.

Review 75 (2024-09-18 - Rating: 5)
I have used these guys for numerous residential and commercial jobs and they are professional and courteous and fair. Rob is their master plumber and when no one else can figure anything out this is the guy that is the David Copperfield of resolving any and all concerns. I have had other plumbers from the company as well including Collin today that go above and beyond. Do yourself a favor and give them a call. You will want to send me a handwritten thank you note.

Review 76 (2020-07-10 - Rating: 5)
I highly recommend Parleys PPM for their professionalism, fast service, work quality, can do aptitude and for having the right tools.Update:Since my last review, I called Parleys PPM to replace a water heater at my house and a broken pipe at my moms house. Rob did both jobs, and his service was excellent! Rob is friendly, professional, and willing to accommodate his schedule to fix issues asap. I highly recommend this company; I always have a great experience with them.

Review 77 (2017-11-22 - Rating: 5)
If I could give SIX stars I would! I had a wonderful experience working with Parleys PPM. Not only was my technician Ryan friendly, clean cut and personable, he was also incredibly competent and helpful. When he was done fixing the leak in one of my bathrooms, he took the time to test, tighten and tune up all the other water fixtures in the home, just to make sure I wouldnt have any problems in the future. I was so impressed by the way that he not only took care of my current need, but also looked ahead and help prevent further issues I could have. I would recommend the service from Parleys PPM to anyone looking for a service technician that is friendly, honest, hardworking, and proactive. Thank you Parleys PPM and Ryan, I know who to call from now on anytime I need help with my plumbing, heating and air.

Review 78 (2022-02-10 - Rating: 5)
We were out of town on vacation and Parleys came over immediately after we notified them that a friend had noticed a leak in our house. They quickly took care of the work at minimal cost. We were very impressed by their responsiveness, professionalism and efficiency. They gained another loyal customer!

Review 79 (2019-09-12 - Rating: 5)
Very pleased! Parleys was understanding and flexible when Amazon didnt deliver the faucet on time. James performed the removal and installation work in a timely, professional way and left the work area in a nice and clean condition. Also he was very helpful with information regarding our questions for possible future projects. We are very pleased and will call Parleys again!

Review 80 (2019-06-27 - Rating: 5)
We have had 2 projects completed by Parleys, and had excellent experiences both times. Free quotes are so much better than other companies. Both our projects wet wanted an idea of cost prior to committing to the project and Parleys was great for that. The technicians were professional, courteous, helpful, and kind both times. Phone service was equally good. Projects were done on time and as promised. I would highly recommend them for any project.

Review 81 (2022-08-15 - Rating: 5)
This review is updated.I continue to be very impressed with Parleys PPM. Most recently we used them for some plumbing work, a routine service call on our HVAC system, and then happened to have an emergency call shortly after the routine service call. Our A/C system totally failed. My after hours call was routed to Marilyn, who despite the late hour scheduled us for the next morning. The system needed a new compressor, which was under warranty. The staff made a heroic effort to locate and install the part. This significant, unscheduled work was completed by 4 pm that day. Everyone involved was thorough, diligent, and kind. Roger was dogged in solving this problem for us on a tight schedule.This is an efficient, professional, honest company staffed by kind, gracious people. They are a pleasure to work with. I never feel concern about their work or their recommendations because I know that I can trust them.Consistently very positive experiences for many years. Very knowledgeable, thoughtful staff, reliable, prompt, unfailingly considerate of a customers home. Many examples of accommodating special situations, volunteering additional information and resources. Very kind and pleasant people to work with. I can recommend this company without reservation.

Review 82 (2022-01-16 - Rating: 5)
My radiant floor heating was not working and Parleys was incredibly responsive getting me in the next day. The technician was able to work around my schedule and came and fixed the solution for a reasonable price. I will definitely use them again!

Review 83 (2024-11-27 - Rating: 5)
Great service and could come out next day!

Review 84 (2019-11-13 - Rating: 5)
We have used Parley’s for many years and never been disappointed. They seem to only hire the best plumbers and the most polite. James was on time, worked quickly, consulted with me everything that needed to be done and what it would cost. He was very pleasant and congenial. He even put up with my barking dog. Thank you Parley’s for another job well done.

Review 85 (2022-06-03 - Rating: 5)
The people at this company were so easy to work with. Our water heater broke and they had someone out the very next day to install the new water heater. They also took care of a couple repairs for no extra cost, which was very kind. They were also very transparent about the price, so there was no confusion or surprises at the end of the job. 10/10 would recommend. :)

Review 86 (2024-11-06 - Rating: 5)
Excellent work, went above and beyond to get the correct filter for me.

Review 87 (2022-02-07 - Rating: 5)
Collin did a great job of going above and beyond what was asked of him. He was thorough and made sure the job was done correctly. He also made sure to get us the best price on our parts by exploring options within our warranty. Would highly recommend him!

Review 88 (2021-04-22 - Rating: 5)
I love this company! Ellery is our technician and has been to our home several times to help us out. He always gives great service with a smile! PPM always does excellent work and weve never had any problems with them. We will continue to use only PPM!

Review 89 (2013-06-25 - Rating: 5)
I would definitely recommend Parleys PPM. They have always been on time, friendly and professional.We have used Parleys PPM for years. It is great to have someone say what they are going to do and then actually do what the say. We have used them for AC repair during the summer, furnace repair and a late in the day water heater replacement. They arrived on time and fixed the problem quickly, each time. It is really enjoyable to work with a company that just does good work, and can be trusted. I will recommend them to anyone. Thanks for all the great work!

Review 90 (2017-09-05 - Rating: 5)
I am so happy with PPM and the technician who came to fix our toilet. Lee was professional, clean, and very efficient. I was given a quote before he performed any work. He was on time! He was very pleasant and very quick in his work. After a terrible experience with another company, I called PPM. They were so polite and reliable. They will be my plumbers from now on. I hope that all the other technicians are as good and polite as Lee. Thank you,!

Review 91 (2024-10-11 - Rating: 5)
We switched to Parleys because our old company was just never available in an emergency. Weve been using them for a year now and love them. They always have someone available in good time, and they dont talk down to me (which I felt was happening with some of the male techs with our old company 🙄). Thanks Parleys!

Review 92 (2018-10-13 - Rating: 5)
Our toilet wouldnt stop running & we knew we would need some parts replaced inside the tank. Lee came out to our house on short notice and was extremely helpful! He didnt just replace the part, he got to the bottom of the issue and discovered that a vital part of our water system (the pressure reducing valve) wasnt working properly. This was a huge concern because our home is older & we have been considering replacing the plumbing for the entire house. We had no idea that the valve was damaged and was putting us at risk for a flood, but Lee took care of it. Im a newer home owner so I still have a LOT to learn, but he was extremely helpful and patient when I had 1 million questions! Im very wary of calling plumbers because my experience in the past has been pretty terrible. Its hard to feel like you can trust what they are saying a lot of the time and you dont want to be taken advantage of! Lee never once made me feel this way and was very transparent about the cost, which I can appreciate. Parleys PPM is going to be my go-to place for any plumbing, heating or air services from now on!! Thank you guys for your hard work!

Review 93 (2020-11-04 - Rating: 5)
After several bids for installing a new HVAC system, we received conflicting information on what was actually needed for our home. Casey from Parleys PPM came over after being highly recommended by a personal friend. Casey was great! It wasnt your traditional experience of the salesmen walking around, and then coming back with the bid. Instead, he explained in detail what we needed, why we needed it, and most importantly, what we DIDNT need. I felt like I was finally able to make an educated decision for our investment. We ran into a snag after finalizing an order with getting the furnace here due to COVID-related delays. The team at Parleys PPM went above and beyond to get creative on how we could get our furnace here and installed on time, before the coldest days of the year hit! Lastly, the install team was great! Casey, Ryan and Rob were all incredibly professional and knowledgeable, walking me through each critical step and decision to make sure everything was done correctly. At the end of the project, you wouldnt have even known we had a project like this done with how clean our utility closet, and surrounding space was (looked better than before they started!). We will definitely be using Parleys PPM for any additional plumbing and heating/cooling needs in the future!!

Review 94 (2024-04-03 - Rating: 5)
They did not charge for a quote and they were the cheapest and did a great job in my tub faucet so satisfied would recommend them!

Review 95 (2020-12-11 - Rating: 5)
Parleys PPM installed a natural gas heater in our garage. Ellery did the installation and was terrific to work with.

Review 96 (2017-07-31 - Rating: 5)
Parleys PPM is a great family run business. They have very talented and smart plumbers and heating and air conditioning technicians. You can always count on them to do their best on taking care of you with their honest opinion. Their pricing is totally fair because you are paying for honesty when it comes to PPM. No one there will try to pull one over on a customer.If you have any questions about heating and air conditioning ask for Casey he is a very talented technician and he will really work hard to help you.Give Parleys PPM a call you wont be disappointed.

Review 97 (2020-12-29 - Rating: 5)
They were very polite and professional from the initial phone call for service all the way through the plumber meeting with us. Our water heater started leaking and he was able to check it out, show us what the problem was, and replace it all in the same visit. He wasnt pushy about what needed to be done and he was very polite and patient with us and all of our questions. It was starting to rain/snow outside and so he immediately put on shoe covers and laid down carpet covers throughout the house to prevent any footprints or carpet/floor damage from the water heater replacement.

Review 98 (2022-04-18 - Rating: 5)
Rob came by to check our water softener as we felt it wasn’t functioning properly.He had actually installed our softener several years ago and I remember him fromthat experience. He was very nice, highly knowledgeable and above all HONEST!!!So today when he arrived I knew I was in good hands and grateful it was him !!!I had an experience with Any Hour that was not pleasant to say the least. Also hadan experience with Neerings to which I felt they were not straight with me andsuggested items that needed to be corrected and replaced.

Review 99 (2015-11-04 - Rating: 5)
These guys are great at what they do AND trustworthy, the perfect combination for a profession which often provides services in emergency conditions. After struggling with two different plumbing companies to get a water mainline replaced I was lucky enough to find Parleys PPM. The job was done quickly and professionally, and the price was perfect. Parleys is the best from Marilyn who answered my call and scheduled every step of the job, to the technician, and ending with the manager, Jim. Thanks for a wonderful experience.

Review 100 (2020-12-05 - Rating: 5)
Ive used Parleys PPM for 5 1/2 years for our heaters and a/c, and Ive always been happy with them. They know their stuff, and if they are able, they will tweak something for me for free while theyre at our house. They will suggest ways to save money, such as replacing just one part, to keeping a/c limping along until it dies. They are very patient when answering all my questions. I wish all companies cared this much about customer service!

Review 101 (2021-03-16 - Rating: 5)
I had the guys at Parleys PPM come over to my house to inspect my furnace and some registers because a couple of rooms werent getting heated properly. I was impressed that they came very close to when they said they would get there (they did call to say they were close). When they came, they listened to all my questions and made some recommendations about the registers that were very affordable and suggested some things I could do myself. After, they came down stairs and looked at the furnace. I liked that they shared very positive things that were going well with it, and talked to me about each option that would improve the effectiveness of the furnace. They were very knowledgeable about our system. I didnt feel like they were there to gouge me with all sorts of expenses (as I have felt with others). They even made a few corrections that were easy to make at no additional expense. I have to say It was a very refreshing visit. No pressure, no gimmicks, just good ol fashion service! Thanks to Parleys PPM!

Review 102 (2021-11-06 - Rating: 5)
Parleys helped me out in a pinch when I came home for the weekend and the kitchen sinks were backed up. Services like this are a bit costly, especially on a weekend, but competitors were booked out for days. Karston, the technician, came on a Saturday to snake the drain. He was professional, thorough, and cleaned up everything better than it looked before. Thanks for your great work.

Review 103 (2019-11-13 - Rating: 5)
Just had some work done on our hot water heater which had somehow sprung a leak. Lee was over ASAP and took care of the problem. In addition, he also did a bit of work on our sinks to get the water flowing properly again and asked over and over if there was anything else he could do. Really wonderful service and am very appreciative of the quick fix he was able to do. He replaced our water heater and got everything up and running only a few hours after a request was put in by the management company of the place Im staying. Thanks again Lee!!

Review 104 (2019-09-05 - Rating: 5)
Parleys PPM has been our go-to plumbing, heating and cooling company for years. They are honest. Their pricing is fair. The quality of their work is excellent. They are courteous and friendly. I would highly recommend PPM!

Review 105 (2020-12-16 - Rating: 5)
We are so glad a competitor referred us to Parleys PPM! Weve used them for HVAC and plumbing issues. Their professionalism is unmatched by any service provider weve had in our home. They take the time to inspect and do the job right. They dont try to sell us on services we dont need. They take the time to answer questions and provide options that make sense. Amazing customer service from amazing technicians!

Review 106 (2019-02-11 - Rating: 5)
Had a garbage disposal install that needed to be done. PPM had helped us before in our bathroom shower and we were very happy with their work, so we called and they were able to send Lee out almost immediately. Once again, he/PPM did a great job. We know who well be calling for all our plumbing needs in the future! Thanks PPM (Lee) !!!

Review 107 (2018-04-20 - Rating: 5)
I was so impressed with the friendly service and how quickly he was able to find the problem and had the equipment to fix it. I had called another large company to come give me an estimate to fix my air conditioner and they said it had to be replaced and gave me three quotes all over $5,000. PPM repaired the situation and charged under $300. I will definitely continue to use PPM for all plumbing, heating and air conditioning.

Review 108 (2017-01-24 - Rating: 5)
Weve used Parleys for years for all of our water heater and gas furnace needs. They have always been very responsive, professional, and reasonably priced. Most recently we had the technician Casey come out and he was not only friendly but very prompt in taking care of the issue. Would definitely recommend!

Review 109 (2020-01-29 - Rating: 5)
I have used Parleys PPM services for many years now. They have always been very friendly and knowledgeable. Most importantly, they are competent. I have never had to call them back to redo some work because they do it right the first time.

Review 110 (2024-09-06 - Rating: 5)
Great, honest plumbing company. This is the one you can trust!

Review 111 (2021-04-24 - Rating: 5)
Great service! Technician was on time, friendly, professional, and fixed our problem. I hired another plumber who used the wrong fittings and made our water come out of the tap RUSTY. Parleys fixed the problem and now we have clean water. The cost was less than expected. I will call Parleys from now on! Thanks!

Review 112 (2024-01-09 - Rating: 5)
James came out and explained what my issue was. He tried to fix the problem without taking anything apart and almost did!. Then right after he left, the issue started up again. So I called in to the office and they had him back in no time. We went through the process again and this time its holding. However, I have decisions to make about the solution. These guys are great!!!

Review 113 (2024-11-24 - Rating: 5)
Parley’s PPM always goes out of their way to do an excellent job and do whatever is necessary to get a tough job done.

Review 114 (2018-05-23 - Rating: 5)
I had James come and install our Softener and Humidifier. He gave a very reasonable quote and did a fabulous job on the installation. He was very personable and I couldnt be happier with the service. The whole process was very easy. I would highly recommend them.

Review 115 (2017-02-01 - Rating: 5)
I scheduled with Parleys because of their strong reviews. It was a small job and I learned that even small jobs are expensive, but the service was great and can see why they have the reviews they do. The owner personally reached out after I expressed some concern on the price to help me understand why it cost what it did and made sure I was taken care of. Great guy who genuinely cares about his customers. Type of person who will go the extra mile. These guys would be fantastic for any large job. For the small ones, just make sure you know the price upfront because it costs them a lot to come out there.

Review 116 (2016-05-17 - Rating: 5)
We have had a great experience with Parleys PPM. We bought an evaporative cooler in 2014--the price and install were great. Since then though, we have called them out a few times for various reasons (sometimes due to user error) and theyve been fantastic every time.I recommend Parleys PPM to all my family and friends.

Review 117 (2020-06-10 - Rating: 5)
Great job - well done. We had a bad leak under our sink. Our plumber got here, after hours, within a half hour and had the repair done perfectly within 30 minutes. Were so grateful for their expeditious, quality service.

Review 118 (2019-06-07 - Rating: 5)
We have used Parleys several times. They are always great to work with. we have used other companies who do a good enough job, but we like working with Parleys because they are easy to work with, dont charge us a fee to come out and look at our problems, and are so friendly and helpful when they are onsite.

Review 119 (2016-02-10 - Rating: 5)
EXCELLENT! Very quick and honest service. They were very knowledgable and could answer all of our questions when we had to replace our furnace. They also took measures like covering our carpets where the worked and walked. Our new furnace works amazingly well and Parleys made the switch easy and stress free. I will recommend them to anyone and will use them for all of our future needs.

Review 120 (2019-02-03 - Rating: 5)
Called on a Saturday after breaking a pipe and PPM sent Lee out within a couple of hours. He did a great job fixing things and was a very pleasant guy to have in my home. Parley, the founder of PPM was my neighbor years ago and is a great guy too. I like to support good people who do a good job. Thank PPM and Lee!

Review 121 (2017-10-18 - Rating: 5)
Hi I am Kathy Smith, LEE the plumber WAS VERY personable and engaging, he gets way more than 5 stars for that.He said they guarantee their work, so I am happy with that as you never know the people when they come out what they are really like. Jim the Project Manager honored the original bid price. I would hire them again.

Review 122 (2018-11-20 - Rating: 5)
I always get quick service whenever I have a repair need. Lee was great with my plumbing issue and gave me a lot of information about how my pipes work and what to do to keep them clear. PPM Plumbing, Heating & Air Conditioning is my first choice for pipe and appliance issues.

Review 123 (2016-05-12 - Rating: 5)
We used Parleys to service our old furnace and AC system about a year ago and were very impressed.This past weekend our furnace and AC systems had a major issue. Parleys came to the rescue. After reviewing our options and we decided the most cost effective solution would be to replace our 15+ year old system. Parleys gave us a extra discount for doing both the furnace and AC at once and we also decided to replace our dying water heater too and got another discount.From the time we called it only took a couple of hours for a service tech to arrive at our home and 24 hours later he was back with our new HVAC and water heater systems. It took about 10 hours for the new furnace, AC, and water heater to be installed (including problem solving issues that a different/previous heating and air company caused a few years ago.)Our service technician, Ben Harvey, did a phenomenal job! He was incredibly detail oriented listened to any concerns we had and went far above and beyond to problem solve issues that a previous heating and air company caused years ago by taking shortcuts. Between fixing the other companies issues and coming up with creative solutions to our condos cramped utility closet, Ben probably spent an extra couple of hours and trip or two to the Home Depot for additional supplies, which we were not charged for. We’re also clean freaks and really appreciated that he used drop clothes and shoe covers and cleaned up after the work was done. Ben was super thorough and we couldnt be happier with the work he did.I highly recommend Parleys PPM. We plan to use them for all of our future heating, air, and plumbing issues. :-)

Review 124 (2017-05-07 - Rating: 5)
I have had a great experience so far with Parleys. (Ive been with them on their maintenance program for a full year now.) It has been so convenient to have them call and make appointments for furnace and A/C service. Life is busy and you can easily forget those mundane, routine things, but doing so could have very costly consequences. The same technician has come to my house each time and hes very friendly and professional. He even pointed out some old water damage on my ceiling the other day, to make sure I was aware of it and to discuss the cause. I would recommend Parleys to anyone!

Review 125 (2018-01-03 - Rating: 5)
Our technician was Casey Grow. He arrived well before the estimated time, was super cheerful, and fixed our problem right away. Everything went smoothly and we were very happy with the service. Would definitely go with PPM again.

Review 126 (2017-01-27 - Rating: 5)
Parleys PPM Plumbing, Heating & Air Conditioning has always gotten to us as soon as they could and has always given us excellent service. We have turned to them for years, and have never had any reason to be dissatisfied.Our visit last from Casey last night, January 26, 2017, was no exception. He came right during his dinner time, found the problem with our furnace promptly, reprogrammed our thermostat to exactly what we needed, and made clear and concise explanations concerning everything he was doing. We will always call Parleys PPM for our furnace needs.Carol Dean

Review 127 (2020-06-04 - Rating: 5)
We appreciate you all so much. Our old house has from time to time needed repairs and upkeep. It was the bathtub this time. Taps rebuilt (bless him! He had to make a trip to the plumbing supply for fittings cuz we have OLD taps.) and a new faucet. Everything is working great. He was so good at explaining everything before he would proceed, he made sure everything worked before he left and we will call again when we need something. (A special thank you to Lance and our plumber- Colin? Sorry. Not sure I recall his name. He’s a Good one!)

Review 128 (2018-12-19 - Rating: 5)
PPM showed up when expected and had our kitchen drain cleared in short time. The servicemen also checked other drains, water pressure and water heaters. He also offered suggestions for new water heaters and prepared an estimate.He was knowledgeable, professional and friendly. I would recommend PPM for all your plumbing needs.

Review 129 (2017-10-02 - Rating: 5)
Lee got to our place for a toilet install within 2 hours, gave us a discount on the initial charge and opened up a slow tub drain for no charge! Great service, good communication and very courteous....a hard to beat combination and will definitely use again and spread the word!

Review 130 (2013-06-25 - Rating: 5)
I had Parleys PPM Plumbing come to my house to fix my clogged toilet (always a hassle). They were quick, honest, and affordable. The plumber that came over was informative and gave us some good tips. Id definitely recommend them and will be using them again in the future.

Review 131 (2016-12-17 - Rating: 5)
Casey came over the same day I called, on a cold Friday noght no less, because our furnace had stopped working and was awesome. He quickly diagnosed our problem and had it fixed within minutes. He even took some time to check out one other concern I had about some noise in our ducts and didnt charge me. He was super nice and it was a fantastic experience overall. Would definitely recommend to anyone.

Review 132 (2018-07-14 - Rating: 5)
We had an A/C unit and compressor installed by PPM a few years back. Our home has never cooled down under 80 degrees on the main level during the warmer days (90 degrees and above). We have 3 bedrooms on the upper level so its a few degrees warmer upstairs. We have had several other a/c companies come out since and do everything they could to cool the house down without getting a new unit and dumping money into the system without having any results.Update: Its been 11 months since I posted my original review. I was impressed when I looked back and found Jim had responded to my review right after I posted it. Jim found my original work order in the system and listened to my problems we were having in cooling down our home. Jim came out with the manager free of charge and looked over the whole system. Our furnace is the original furnace when the house was built, so its about 25 years old. Jim and the manager were able to explain how the system works with the furnace and a/c unit and let us know the system is not as efficient with the furnace being as old as it is. I was impressed that Jim and PPM are concerned about their customers satisfaction with their workmanship and technicians. We are looking forward to having PPM back in our home to install a new furnace.

Review 133 (2017-09-07 - Rating: 5)
We LOVE Parleys PPM! We have had them replace our HVAC, Soft Water Tank, Water Heater and more. We trust them completely. Theyre super easy to work with and I know the job is getting done right. We wont use anyone else

Review 134 (2017-01-16 - Rating: 5)
The service was punctual, fast, and high quality. Ive heard horror stories about plumbers, so I was a bit nervous calling one in. But everything was wonderful.The technician was clean, competent, and effective. The quote was given quickly and was reasonable. And now I no longer have a leaking drain pipe.Thanks, PPM. Ill call you again when I need plumbing help.

Review 135 (2018-03-01 - Rating: 5)
I called in with a frantic furnace stopped working its snowing outside call! PPM sent me a Professional, Super friendly, VERY knowledgeable Casey to the rescue! Within hours Casey was here to show me what went wrong how he was going to fix it and even showed me things i could do to help the lifespan of my furnace. Most of all the price was very reasonable! I am a PPM customer for life! Thank you once again for coming so quickly.

Review 136 (2017-12-17 - Rating: 5)
This is a top-notch service approach to solving plumbing and other home problems. Response time has been super fast. A few months ago I called one morning and asked how soon a technician could come. He was there that afternoon. I was not charged extra. Yesterday afternoon I called about our toilet that had loosened from the from the floor. The same technician, James, came again this morning. He fixed it better than it was originally installed. He was fast, professional, skilled, and clean-cut.

Review 137 (2017-07-06 - Rating: 5)
Casey from Parleys PPM came this morning to give a quote for repair. He called before he arrived, and went right to work. From what I described to him, he knew exactly what was wrong, and he also confirmed we were on the newer of two refrigerants (another company said we were on the older refrigerant, which was $30 per lb more, and they wanted to replace the whole system). Casey said we had a great system, it just has a small leak. He filled the system, and put a die to check for a leak (which was a $400 cost from the other company) and said he can check on it for us anytime after 3 weeks. He saved us about $600 from the quote with the other company, and even gave us tips on how to keep the house cool, and use less power from the AC. Very knowledgable, and honest.

Review 138 (2018-05-03 - Rating: 5)
Couldnt be happier with Parleys PPM - had an emergency come up on a Wednesday afternoon, called them and they sent someone out the next morning. The plumber that came out, Ellery, was AMAZING. He went so above and beyond my wildest expectations and turned my absolute crisis from the day before to a complete success - he went way beyond the plumbing item I had called him for to make sure that everything I needed was taken care of, even though some of it technically didnt have anything to do with plumbing. I will definitely be calling them for my future plumbing needs and will refer them to anyone that asks. Whatever they are paying Ellery, it cant be enough - he was absolutely fantastic (and he did everything with a happy, easy going attitude). Very impressed!

Review 139 (2018-10-11 - Rating: 5)
PPM did a great job from handling our call to schedule to the replacement of our water heater. James was very skilled in doing the job and answered all of our questions to our satisfaction. We have been very satisfied with Parleys PPM Plumbing.

Review 140 (2019-11-21 - Rating: 5)
My air conditioner went out in peak heat so I called Parleys as they have been extremely helpful in the past in explaining various options I could consider when I had them on a service call. When the technician arrived and accessed the situation it was Friday afternoon and their supplier was about to close for the weekend. The technician made arrangements to pick up the A/C unit and then start first thing Saturday morning. He arrived and completed the entire installation that same day! (Very different from other service companies and it was Friday afternoon ). Ill never change heating and Air Conditioning Companies! When you find the best, leave the rest!

Review 141 (2021-05-30 - Rating: 5)
I had a tankless water heater installed as well as hookups for an apartment size washer/dryer. The work was done the next day after calling the company to inquire about these services. James Barker worked all day to complete the job. He was friendly, professional, and kept me informed of the progress of the job. He left the work area neater and cleaner than he found it. I couldn’t be happier with the results.

Review 142 (2020-06-09 - Rating: 5)
I’ve used PPM now for 20 years. The A/C unit installed by PPM in 1999 finally needed to be retired and replaced with a new unit. Given the quality of service I’ve had with PPM over the last 20 years, I didn’t hesitate to call them. I called Monday morning, had them out the same day, and a new unit installed the very next day. Would recommend them to anyone, and will continue to have them service my needs for years to come.

Review 143 (2024-10-29 - Rating: 5)
We had a big non visual water leak at our house, so I called parleys ppm expecting to set up an appointment for the next day or so. Lance the owner showed up with Ellery one of his main technicians within 30 minutes. They assessed the problem quickly and fixed it all within 1 hour. They were both super nice and professional. Parleys ppm is now my go to with any plumbing or HVAC issues. Thanks guys!

Review 144 (2017-02-24 - Rating: 5)
Parleys PPM was very professional and responsive. We called about a leaking water heater on a holiday and it was installed and replaced by that evening to the quote that the offered us beforehand. The service technician, Ryan, was helpful and knowledgeable, and we would definitely use this service provider again.

Review 145 (2017-08-10 - Rating: 5)
Lee did an awesome job! Ive had a lot of plumbers working on my remodel, and I was the happiest with the work done by Parleys PPM! Others were not reliable as to the time and they didnt warrantee their work, so its worth it to go with a licensed local company rather than just kind of random people who claim to be plumbers from KSL.

Review 146 (2024-09-14 - Rating: 5)
We had such a pleasant experience with Collin from Parleys Plumbing!It was nice to have an expert who was hard working, clean, friendly, and honest, and got the job done perfectly!We highly recommend!!

Review 147 (2022-04-03 - Rating: 5)
I will always call this company for any of my plumbing, A/C, and furnace needs. I cant count the number of times Ive called when in need, and theyve provided a quick service for no charge, and shown me how to do it myself next time. So friendly, professional, and at an honest fair price. Thanks for everything!

Review 148 (2023-01-12 - Rating: 5)
PPM is awesome. New Furnace. Installed perfectly. They are the best! I have used Parleys for two water heaters and a furnace. They are awesome! I am very confident in their ability to perform.

Review 149 (2018-02-19 - Rating: 5)
We recently had issues with hot water heaters at two different locations.PPM came out multiple times until the issue was resolved to our satisfaction. They made sure we got the best pricing on parts and service. Highly recommended!

Review 150 (2017-09-30 - Rating: 5)
We were so glad to have PPM come to take care of our plumbing emergency. It was so nice to call today and have them come today. Lee was extremely professional and was able to get us taken care of in a timely manner.

Review 151 (2022-03-29 - Rating: 5)
I was having a thumping in my pipes and Collin came out, I told him what the problem was showed him what it sounded like and he was super quick to diagnose and fix the problem. Collin was very professional and kind. Parley’s PPM will definitely be my go to moving forward!

Review 152 (2020-06-16 - Rating: 5)
Our water heater died, which we discovered Monday morning when we could get no hot water and there was leaking around the floor of the water heater. By Monday afternoon, James from Parley’s was out replacing it. We have an unusual size enclosure for it and he was still able to get it replaced by that afternoon.By Tuesday he and an associate were out to replace the water heater vent, which had been poorly installed the first time around and was not up to code. James obviously took pride in his work and left it looking much better on the roof then when he found it, getting rid of unnecessary pipes.We give them 5 stars for their excellent service!

Review 153 (2019-04-13 - Rating: 5)
Lee came out late on a Friday afternoon after three other plumbers could not help me. The leak was so serious, the water main was off, so I had an urgent need for some help! And Lee was amazing! He came when he said he would and kept me constantly informed. Lee was generous and fair with pricing on a rather involved repair. Ill never call anyone else!

Review 154 (2020-12-02 - Rating: 5)
Ryan came at the time the scheduler said he would. He was courteous and professional. I reviewed with him what the concern was with the gas line at the furnace, and he got right to it. He inspected every pipe, every angle, every cranny and found all was well and there was no gas leak. He even checked the water heater at the same time. I recommend Ryan at Parleys PPM without reservation.

Review 155 (2018-07-16 - Rating: 5)
They were able to get us in on the schedule before another company that we had used. AC had gone out, and it was hot! Thank you. Fixed the control panel on the furnace and we had cool air again. Gave us a quote before he started the work and then came in just a little lower. Great communication about when the serviceman would be there.

Review 156 (2017-07-03 - Rating: 5)
Last night one of our water heaters started gushing water out of the bottom of it. Its probably had a slow leak for a bit but we didnt notice because its out of sight/out of mind. It wasnt something we needed to take care of right then so I decided to wait till morning. I called a few places and no one could come out or they would charge extra to come out. Id previously spoken Jim who manages Parleys and had his card handy. I called and told them out situation and they figured out a way to take care of us today. The plumber/tech/handyman that came out was well groomed, clean, and so very helpful. He went above and beyond in taking care of our needs. He also coordinated with Jim to make sure he was giving us the best deals/information for our situation. Better yet they cost about 30% less than the other places Id talked to. They took care of us today and will be coming to do other work were opting have done next week and they will also have us as customers for life!Update 7-2-13We have now had a new water softener, tankless water heater, new ac and heater, and shower valves done by Parleys. They have been glorious to work with. Always very courteous and kind. Weve fallen in love with the Navien tankless water heater and our new upgraded water softener is a dream. The new thermostat for the new ac and heater is freaking amazing. We had a lot done but we saved a ton doing it all together. Were almost a little sad that we wont be seeing these guys around-weve gotten kind of used to them. Highly Highly recommend them!

Review 157 (2022-04-28 - Rating: 5)
Yet another 5 star experience with Rob Winget & Parley’s. We not only appreciate Rob’s honesty & integrity but his expertise as well. Plus he’s one of the nicest guys we know. Parley’s definitely knows how to deliver top notch customer service!

Review 158 (2017-11-03 - Rating: 4)
The technician that came to do extensive plumbing work on our home was knowledgeable and friendly . PPM seems to have raised their prices quite a bit lately and my friends have all advised me to call someone else. I did find that the price tag was pretty high for the services but was pleased with the work done.

Review 159 (2015-05-21 - Rating: 5)
I had an emergency and Robert was able to come out same day and help me fix my problem. I am a DIY person, but couldnt quite finish this job. Robert finished it quickly, explained what he was doing and provided a very reasonable price for the work done. Great service. Excellent technician.

Review 160 (2017-06-28 - Rating: 5)
I have used Parleys PPM a few times and have not been disappointed. Technician Lee was super nice, got the job done fast, and sincerely let me know if anything goes wrong to call him back over. Everything has been fixed once and was never unsatisfied.

Review 161 (2017-07-30 - Rating: 5)
From the time I called, Tiffany was very understanding with my Swamp cooler not working. Pat also called me the next morning to give me the ETA of the time Ryan would arrive. Ryan was extremely professional, took the time to explain how the swamp cooler worked. Unlike the other company did when they came out and serviced the cooler. The water was not turned on!! I would recommend this company to everyone.

Review 162 (2017-01-02 - Rating: 5)
Parleys PPM were able to come out the day I called. I was given a time from of between 2 and 4 and he showed up right at 2. The plumber quickly assessed my problem and determined that I needed to replace my pressure reducing valve. He wrote it up as a quote so I didnt have to pay for the service call. Thanks!

Review 163 (2024-09-06 - Rating: 5)
My husband used Parleys at his townhome in Vineyard and he loved the service. They were affordable, yet very knowledgable and helpful. They had great communication and were easy to work with. Highly recommend using them!

Review 164 (2016-12-03 - Rating: 5)
They listened to us when we told them what our problems were and took the time to see for them selves what could be improved before giving us a recommendation. They didnt try to oversell us on equipment we didnt need, but gave us a great deal on the equipment we did. The install looks clean, and the installers seemed knowledgable. The system has been working great since the install.

Review 165 (2016-07-20 - Rating: 5)
Parleys PPM installed our air conditioner several years ago, and weve been really happy with it. We called them this morning when it quit working, and they came out right away. Turned out, it was just a fuse. He didnt charge us anything. Great service!

Review 166 (2018-03-21 - Rating: 5)
Super friendly and willing to show exactly what the issues were as well as explain them and the various fixes available. I really liked that, because even if Im no plumber, I can understand that pressure and heat in the wrong places cause damage, and if its visible, then I understand why I need to pay the big bucks to get it fixed :) and that makes me happy! The guys who came to my place were James and Jaron, thanks for installing my new water heater so fast!!

Review 167 (2019-01-03 - Rating: 5)
Woke up to a 47 degree house in the middle of winter. Called PPM to take a look at the furnace. Service was fast and professional. James (the tech that helped us) explained everything in detail and had the heat back on in no time. Found the price to be very competitive to other places around Utah Valley. PPM was great!

Review 168 (2018-04-13 - Rating: 5)
We had water coming through a wall and werent sure where the leak was coming from. Lee Hatch was on time and assessed the situation. He went out of his way to minimize the wall repairs that would be needed after the leak was fixed. In short order he had found the cause and repaired the pipe. The cost was more than reasonable, I would recommend him to anyone.

Review 169 (2020-01-26 - Rating: 5)
I recently had a need for a plumber to rebuild the insides of the tank on a toilet. A gentleman named Lee Merrill responded. He was efficient and fixed the problem swiftly. His professionalism was wonderful. He is now my plumber of choice.

Review 170 (2019-05-23 - Rating: 5)
Technician was very efficient. He was able to fix the problem quickly and did not have to replace the sewer ejection pump. He also offered suggestions to avoid having problems in the future. Very satisfied and will call them again for plumbing problems.

Review 171 (2013-07-01 - Rating: 5)
I have consistently been using PPM for the last couple of years for both personal and business use. I not only need to keep things running at our house, but also for rental properties. I have called on PPM for air conditioning, heating, and plumbing needs and have always been satisfied. The service technicians are always quick to respond, helpful, clean, and take the time to explain needed repairs and alternative options. It is good to know I have someone I can trust!

Review 172 (2018-07-29 - Rating: 5)
We had a leaking water heater that needed immediate attention. Lee Hatch came out on Thanksgiving evening 2017, (Kudos for that alone, wow!) It has worked perfect since. I was so impressed by his kind patience manner, despite all the obstacles. I would definitely call him in future for any repair work that may crop up.

Review 173 (2017-03-29 - Rating: 5)
Parleys has completed a few jobs at my home. The work has been top notch, as has the service. From the supremely patient and kind ladies in the office, to the professional and honest tradesman sent to my door, Ive been throughly impressed and well treated. Thanks so much Ellery, Cynthia, Pat, and anyone else whos been of help.

Review 174 (2015-03-14 - Rating: 5)
Rob was very helpful. I had a shower head that I couldnt get out, and he got it out really quick and gave me some tips on another plumbing issue. I called them Saturday morning at 9:30, and they were at my place within half an hour. Will definitely be using them again!

Review 175 (2017-07-22 - Rating: 5)
Our AC had been out a while. We got bids and different diagnosises. Parleys PPM figured it out quickly, ordered the parts and had us back on line within a week! Thank you so much for your professional service and fair prices! Highly recommend!

Review 176 (2020-04-13 - Rating: 5)
Parley’s is the best!! Jim always takes care of us... commercially & residentially. Ellery is a master-plumber!! His work is exceptional! They always do the job correctly... not like a lot of plumbers out there.

Review 177 (2018-07-13 - Rating: 5)
Casey was here this morning and found the problem with my AC unit. Very personable, fast working and at a very reasonable price. I couldnt be happier! Only some of that is the cool vibe now blowing through my house. 10 degrees makes a huge difference! Love PPM, will call them again soon for the next project.

Review 178 (2023-02-03 - Rating: 5)
Man, even though the problem ended up being a lot bigger than they originally thought Jake was super professional and thorough and personable and awesome. Our furnace and AC are getting really old and I 1000% will call them when it breaks or needs service.

Review 179 (2020-03-19 - Rating: 5)
I called Parley’s PPM after being without a furnace for 3 days during the winter, and they came the same day. The repair guy was very professional and took care of things quickly! I highly recommend them!

Review 180 (2020-10-07 - Rating: 5)
Absolutely LOVE PPM. Have used them since 1997 and wouldnt think of using anyone else. Everyone of the technicians are professional, personable, very respectful of our home, and do an excellent job. You get what you pay for and they are the best!

Review 181 (2021-01-27 - Rating: 5)
Rob installed a water softener for me. The location on my 1970 era house was in the garage - a bedroom away from the water inlet from the street. Very complex to run the water supply through the ceiling to the garage and back, but Rob is a first class Master Plumber (thats a thing) and after watching him install for two days, I am glad I didnt choose anyone else. First class installation in every way! So glad to have soft water in this old house!

Review 182 (2014-05-23 - Rating: 5)
I am a Realtor, and have used PPM on several occasions to fix problems with homes under contract. They are by far, the best priced, most qualified plumbing and HVAC professionals in Utah Valley. I have used them on several occasions, both personally and professionally and have been impressed each time. Most recently, they helped with a very extensive main sewage line repair. They discovered other problems to the home that could have potentially killed the deal. They were willing to pay for some of the work out of their own pockets in order to keep the deal alive, even though they had no obligation to do so. Very impressive.

Review 183 (2016-04-04 - Rating: 5)
We had been having heating issues on and off all winter, where our furnace worked one day and then not the next, but then again the day after. We finally decided to call PPM Plumbing to see if we could get it looked at. They came out the same day (within about 30 mins of calling), and were able to fix the issue during that same visit. Now it works every time!

Review 184 (2018-05-23 - Rating: 5)
We used PPM to clog one of our toilets. I stupidly flushed a Clorax wand down one of them (face palm). Luckily, PPM came to the rescue. They showed up same day, on time, and Lee had the job done in less than 25 minutes. He saved us money and got it done fast. Thanks so much, PPM! Well never trust anyone else with our plumbing.

Review 185 (2015-06-16 - Rating: 5)
Parleys PPM treated us great. We called and within the day Robert came over and helped us with our swamp cooler. He got up on the roof, and within a few minutes he had our swamp cooler back up and running. Would definitely recommend.

Review 186 (2024-11-29 - Rating: 5)
Timely, friendly, very helpful and skilled. Thank you!

Review 187 (2015-07-01 - Rating: 5)
Today our swamp cooler started raining really dirty water into our hallway. I called the company that had been servicing our cooler in the past, and they couldnt get someone out to me until next week. Unacceptable. I found PPM and called them. Rob came out to my house after his lunch break and had the problem (ok, it wasnt too much of a challenge for him) fixed in no time. He told me about PPMs maintenance plan, and I think weve found our new favorite plumbing service. My heater and swamp cooler will be happy to hear the news.

Review 188 (2018-02-10 - Rating: 5)
Jeron was so helpful. He answered all my questions and showed me how to replace parts myself. He changed out the shower faucet and went out of his way to change a part on sink faucet in bathroom and checked kitchen faucet. He helped me get discounts were I could on the bill. Also answered questions on sewer and tankless water heater. Ive been using PPM for years and they have always helped right away. Especially when my water heater was leaking. They have cleaned out the ducts and sewer when it was clogged. Also replace all water pipes in house. I also have them take care of my furnace every year. Never had a problem. They make my life less stressful when something breaks , cause I know I can trust them. :)

Review 189 (2017-07-19 - Rating: 5)
Lee Hatch of PPM plumbing was wonderful! Very knowledgeable, efficient and was able to complete my repair at the price quoted and in a very reasonable amount of time. I highly recommend Him!