Utah Best Plumbing
Located in Orem, Utah
Address: 1111 S Orem Blvd, Orem, UT 84058, United States
Phone: +1 435-334-4881
Rating: 4.8
Categories
- Plumber
- Contractor
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Comments
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Review 1 (2025-01-03 - Rating: 5)
We contacted Utah Best Plumbing following a less than satisfactory experience with a local Orem plumber. I detailed the problem to them and they managed to rectify our issue in no time. We were then informed about their VIP program, which offers same-day service and discounted rates. I couldnt be more pleased with their level of service and the professionalism displayed by each individual weve interacted with. Theyve all been courteous, approachable, and highly knowledgeable. Given our homes age, over 40 years, weve encountered a multitude of problems. We even had a team, including Kyle, Seth, and Brantley, convert our gas water heaters to electric. They always leave the place spotless after their work. I award Utah Best Plumbing a 5-Star rating for their exemplary service throughout the process. From the pleasant ladies who have answered my calls to the skilled plumbers and their assistants who have always been a joy to work with. Every plumbing issue can be a headache, but I know it will be addressed swiftly with just one phone call! We always feel well cared for! -
Review 2 (2024-12-22 - Rating: 4)
Brantley, the expert who reconstructed my bathroom plumbing, truly exemplifies the kind of quality service you can expect from this plumbing company. I couldnt have asked for a better experience. Brantley is highly skilled in his field and kept me updated on the steps being taken to address the issues. His commitment to ensuring customer satisfaction is evident in his work. Hes a real people-person, and hes earned my loyalty. I would give him ten stars if I could. I would definitely recommend this plumbing company to anyone in Orem in need of a plumber. The rates are very reasonable for the superb service you get. Plumbing can be a messy task, but you would never know Brantley had been there; he left everything spotless and tidy. I took a chance with this company, and Im definitely glad I did. -
Review 3 (2024-12-24 - Rating: 5)
My review is twofold. Utah Best Plumbing, the company associated with my home warranty, promptly responded when our bathtub began to back up. Julian, our friendly and helpful phone contact, promptly dispatched Brantley to our home. Brantley, along with his crew, soon discovered that our main sewer pipe had completely collapsed and required a full replacement, which inevitably included excavation services. Understandably, this situation grew complex and costly. We were presented with various options and their respective costs, and we agreed on what seemed to be the fair price for the services. However, upon the completion of the task, which involved the participation of 1) city inspectors, 2) an excavation crew, and 3) the plumbers, Brantley came up with a different final price than we initially anticipated. We discussed this discrepancy like gentlemen and reached a mutually acceptable compromise. Despite the complexity and expense of the job, I believe I received a fair market price and appreciated Brantleys professionalism throughout the entire process. If the need arises in the future, I wouldnt hesitate to call upon them again. I wholeheartedly recommend Utah Best Plumbing as a top-notch company, from the initial call to the projects completion in Orem. -
Review 4 (2024-11-03 - Rating: 4)
Utah Best Plumbing truly values providing exceptional service. They treated my elderly mother with kindness, dignity, and empathy, demonstrating their professionalism in the plumbing trade. Brantley, one of their employees, is bilingual in Spanish and took the time to clearly explain what needed to be fixed with our water heater and cooler. They make an annual visit to our home in Orem for regular maintenance, reflecting their commitment to consistent service. Their honesty is a tremendous asset to my family. It is heartening to know that there are plumbers out there who conduct themselves with integrity and take pride in their work - a quality that seems rare these days. I know I can rely on Utah Best Plumbing whenever I need service or maintenance on my home. -
Review 5 (2024-10-04 - Rating: 5)
A colleague who had positive experiences recommended Utah Best Plumbing to me. I reached out to them due to a leak in our water heater that clearly needed replacement. From my initial phone call to schedule the service, the excellence was evident. The lady on the phone was not only amicable but also highly efficient. Our technician, Kyle, was punctually at our office as promised. We were kept informed via text updates about who would be arriving and when to anticipate them. Kyle was not only professional and meticulous in his work but also as cordial as the receptionist I initially interacted with. We will undoubtedly continue to rely on their services for our plumbing needs. Moreover, we wont hesitate to recommend them to anyone in need of reliable plumbing or drain services. Much appreciated! -
Review 6 (2024-10-30 - Rating: 4)
This echoes the other excellent feedback. We experienced a drain backup from the exterior which resulted in water infiltrating our home. On a Sunday, we reached out to Utah Best Plumbing and their worker, Brantley, arrived within 60 minutes. He completed the entire job in less than an hour, took the time to clarify everything, responded to inquiries, offered advice, and even contacted the city on our behalf to ensure they did their part! Brantley truly exceeded our expectations! Were thrilled to have you guys as our go-to for any future plumbing needs! The costs were extremely reasonable, particularly for an emergency call on a Sunday! Dont stress, if youre in a bind, give them a call! -
Review 7 (2024-12-20 - Rating: 4)
I cant recommend enough. After acquiring a renovated house, I found out that former contractors had dumped a lot of cement down the shower drain, blocking it. Despite three previous plumbers failing to clear the drain, I was lucky enough to get in touch with Randall from Utah Best Plumbing. Unlike the others, Randalls first approach was to examine the problem with a camera. He not only identified the problem but also managed to remove the cement from the drain completely without causing any damage, which saved me a substantial amount of money. The prices were reasonable and overall, they were amazing to work with. -
Review 8 (2024-10-07 - Rating: 5)
I contacted Utah Best Plumbing on a weekend day needing assistance with a gas regulator issue. The amicable receptionist quickly linked me with Julian, their standby emergency plumber. Despite being busy with another assignment, Julian managed to make his way to Orem swiftly. He showcased his plumbing proficiency and took time to elaborate on the issue at hand. The entire task was completed efficiently in the same quick timeframe. Its clear that the fresh leadership at the company is dedicated to delivering top-notch service, even in emergency situations. -
Review 9 (2024-11-07 - Rating: 5)
Ive been relying on Utah Best Plumbing for over five years now, for both drainage and plumbing needs for my eatery. The service has been excellent, both for routine checks and unexpected emergencies after business hours. The pricing is reasonable and their plumbers, like Randall and Kyle, are quite skilled. Before I discovered them, I couldnt find a competent plumber. Theyve guided me on licensing and maintenance codes in the district. Whenever I ring, I always end up speaking to someone who knows me and understands my account. i attribute this to the fact that its a family-run operation. This is a big deal for a small business owner like me. -
Review 10 (2024-08-31 - Rating: 5)
I highly recommend Utah Best Plumbing. They promptly arrived and effectively unclogged my bathtub drain. My plumber, Seth, was incredibly helpful and considerate. He was always ready to address any queries or concerns I had, and he took the time to educate me on preventive maintenance and care. I dont plan on using any other plumbing service in the future. Seth is one of the most kind and thoughtful individuals Ive come across in the plumbing industry. This company genuinely cares about their customers and their needs, and I cant emphasize enough how much I recommend their services, especially in Orem. -
Review 11 (2024-10-05 - Rating: 5)
The same day I reached out for a septic pump and clean, Malachi arrived that afternoon and did an impeccable job! However, the real issue turned out to be a blocked and collapsed main line from my home to the septic tank. Without missing a beat, the plumbing team was ready to tackle the task of getting our homes waste water system back up and running. Facing the imminent threat of rain storms, they quickly brought all their equipment on-site. They worked diligently and discovered many poorly repaired lines. But they didnt flinch. They promptly removed the entire system and replaced it that morning. They even took the time to cover the hole and finish the grading away from my homes foundation before the afternoon showers hit. Their services are praiseworthy and I would recommend them to anyone without hesitation! Their hard work and dedication are truly commendable. They went above and beyond to ensure everything was in order. Thanks for your hard work, guys! -
Review 12 (2024-10-16 - Rating: 4)
Following a plumbing crisis with sewage backup and a flooded basement, Julian from Utah Best Plumbing really saved the day! After reaching out to almost 10 different services, they were the only one that could come out to Orem on the same day. Julian was personable, excellent at clarifying the issues, and punctual. The customer service was top-notch! The rates were quite fair and he even managed to save me some cash by attempting a few solutions before resorting to using the plumbing snake. Ill certainly be hiring them for any future plumbing needs. As a new homeowner in the area, Im delighted to say Ive found my go-to local plumber in Julian! -
Review 13 (2024-10-28 - Rating: 5)
Without a doubt, this is the finest plumbing service Ive ever used. Julian, Kyle, and their team are genuine, patient, and kind, besides being the most skilled plumbers Ive ever encountered. I dialed their number early in the morning and they actually picked up, managing to be on-site in Orem promptly. The issue with the burst pipe was intricate and hard to access, but they put in extra effort to ensure they didnt have to tear apart my upstairs bathtub. Instead, they chose to go the hard route through the ceiling. They truly went above and beyond their responsibilities. Seriously, if you have any plumbing needs, look no further. These guys are amazing. Im incredibly grateful. -
Review 14 (2024-11-09 - Rating: 5)
Brilliant. its not often we jot down reviews, but were more than willing to do so now given the exceptional service and swift response we received. our call for help with blocked toilet drains and overflowing nasty sewage was answered almost instantly. kyle was at our doorstep within roughly half an hour. he was courteous, respectful, and professional, not to mention tidy. he made sure to clean up after the job was done and his charges were more affordable than the larger plumbing companies out there. his service vehicle was impressively neat and orderly, clearly showcasing a craftsman who takes pride in his work. he even checked in with us the following day to make sure everything was still in order. malachis dedication to his craft and his prompt, efficient service left us thoroughly impressed. cant recommend him enough for any plumbing needs. -
Review 15 (2024-11-16 - Rating: 5)
Weve called upon the services of Utah Best Plumbing twice so far. Our first encounter with them was when we needed our indoor main water pipe repaired. Seth did an excellent job, ensuring the work was done correctly. He even stayed until the water company turned the water back on to guarantee that the leak was properly sealed and the problem was thoroughly resolved. Most recently, we reached out to them for the replacement of our hot water heater and a check-up of our sewage line. We opted to replace our 17+ year old water tank before it became a pressing issue. Seth and Jaxon were able to provide us with the exact model we wanted. They reassured us that our previously leaking sewage line showed no signs of cracks and was merely leaking ground water. In addition, they replaced all the subpar expanding foam, originally used by the builder of our house in Orem, with hydraulic cement. This not only enhanced the aesthetics but also ensured a watertight seal. The level of service provided by Kyle, who worked on both occasions, was exceptional. He was courteous, efficient, and left our place so clean, it was as if no work had been done there. If youre in need of any plumbing services, dont hesitate to reach out to these professionals! They certainly wont disappoint. -
Review 16 (2024-09-15 - Rating: 4)
Kyle arrived right on schedule. He was polite and skilled, working hard to tackle our plumbing issue in the garage for about 4 hours. However, our previous handyman had mistakenly cut the new y-trap pipe that drained the washing machine, thinking it was the source of the problem. This pipe was slightly lower than any other drain in the Orem property. Despite this, Kyle skillfully identified that the blockage was not in the washing machines drainage, but further down the line, past the junction between the garage and kitchen pipes. He spent several hours attempting to remove this block, but in the end, was unable to do so without risking a serious flood in the garage. Kyle sincerely apologized for his inability to fully resolve our plumbing issue, but it certainly wasnt due to a lack of trying. We would happily invite him back and recommend both him and his plumbing company to anyone in Orem for their professionalism, hard work, and dedication. This was supposed to be a quick, 30-minute task, but it turned out to be a more complex problem. Nevertheless, he never gave up and consistently stayed professional throughout the whole ordeal. -
Review 17 (2024-09-11 - Rating: 5)
Recently, our water heater started to leak, and we had to get it replaced as soon as possible. We got in touch with a local plumbing service, and a plumber named kyle showed up. kyle was highly professional and seemed to know his stuff pretty well. We even assumed he was the boss because he was so dedicated and didnt hurry through his work. He took the necessary time to ensure the heater was correctly installed. It was clear that kyle was passionate about his job and took great pride in his work. Its not common to come across workers like kyle these days. Our family really appreciates kyles hard work and were thankful to him and the plumbing service. Therefore, if youre in need of a plumber who is knowledgeable, passionate, and does excellent work, your search ends here. Just give this plumbing service a call and ask for kyle! -
Review 18 (2024-09-18 - Rating: 4)
Thomas really proved to be a godsend for us, guiding us to swiftly and economically restore our water supply at our residence in Orem. One evening, after returning from work, I discovered that our sink had lost its water pressure. After a bit of probing, we found that our well pump was off. Thats when I contacted Thomas from Utah Best Plumbing, and he was ready to visit our place first thing the next morning. We were anxious about the possibility of a hefty bill for replacing the well pump, but were relieved and satisfied when the bill was less than $400. Thomas was forthright and competent, diagnosing the problem to be a faulty switch that starts the pump from the pressure tank. He didnt try to sell us unnecessary parts or services, and our water supply was back within an hour of his arrival. From now on, any need related to well water service, Ill be reaching out to Thomas. I highly recommend him for any homeowner in need of such service. Outstanding job! -
Review 19 (2024-11-05 - Rating: 4)
Just wanted to share some well-deserved praise about Randall and his crew. We live in a relatively new 1.5-year-old home in Orem that has a Noritz system. For some reason, we felt like we werent fully utilizing it. We had a general contractor look at it after we moved in, and despite their best efforts, i wished we had contacted Randall and his team first. After I sent him some photos (which he marked and returned to me), Randall was able to diagnose the problem and offer a temporary solution to get the hot water flowing again. His patience was admirable, taking time to explain his observations and recommendations. Id be lying if i said that all my interactions with home service providers were this professional, efficient, and valuable! Needless to say, Utah Best Plumbing is now our first choice for any Noritz system repairs and maintenance! -
Review 20 (2024-06-26 - Rating: 5)
Our plumbing specialist, Julian, completed the job we needed with skill, efficiency, and a professional attitude at Utah Best Plumbing. We were absolutely thrilled with the end result. Julians polite and respectful behavior is not only a welcome change but also a great example for others in todays world, especially in the plumbing industry. His interpersonal skills are superb, and this makes him an excellent example to his peers. Julian did a fantastic job for us in Orem. Under new management, Utah Best Plumbing is now providing even better service. We couldnt be happier with the improvement. -
Review 21 (2024-10-02 - Rating: 5)
Seth showed up and correctly identified the issue with my leaking shower stall. I had completely missed a crack in the stall, mistakenly thinking the drain line was the problem. I was lucky to have such a skilled plumber fix my shower stall at a much lower cost than the other quotes I received. The competing companies wanted to charge me for redoing the plumbing of the second floor stack, citing it as the cause of the shower leak. But in reality, the issue was solely with the cracked shower stall and had nothing to do with the stack. Its always best to reach out to a trusted local plumber. Many are just trying to make a profit off of you. Choose a reliable plumber like Seth if you want the job done right and at a reasonable price! -
Review 22 (2024-08-15 - Rating: 5)
Julian, Thomas, Seth, Malachi, and Jaxon, you guys are simply phenomenal! Your dedication to your plumbing jobs, your excellent communication, and your unwavering commitment to ensuring customer satisfaction are truly commendable. I wish every tradesman I hired for my home projects in Orem was like you! I am deeply grateful for your contribution in helping me achieve my dream plumbing project this past year! -
Review 23 (2024-07-12 - Rating: 5)
My kitchen sink was having drainage issues. I reached out to Utah Best Plumbing around 6:30PM and Thomas was promptly on the scene, bringing everything back to order. I was extremely pleased with the work he did and the fair pricing. I wouldnt hesitate to rely on their services again in Orem. -
Review 24 (2024-11-05 - Rating: 5)
I found myself dealing with a tankless water heater that refused to give hot water. i reached out late in the evening on a weekend, leaving a message requesting assistance. in no time, i got a callback from randall. he offered the option of sending a plumber either that very night or the following day. i was kept updated with text messages about the plumbers expected arrival time and phone calls about when the replacement part would be available. jaxon was the one who came back to install the part. he was not only professional but also quite knowledgeable, answering all of my questions. he did an excellent job. the task was completed to my satisfaction, and i was quite pleased with the quality of customer service. i wouldnt hesitate to reach out for any future plumbing needs. -
Review 25 (2024-07-03 - Rating: 5)
On Memorial Day, I experienced a drain backup that flooded my laundry room. I reached out to Utah Best Plumbing at 10pm, expecting to leave a message but to my surprise, I got to speak with an actual person. I explained the situation and mentioned that it wasnt an urgent issue and would appreciate it if they could address it the next day. At precisely 8:15am, Thomas and Kyle from Utah Best Plumbing arrived at my Orem home, properly masked, ready to tackle the problem. They quickly identified the cause of the clog and worked tirelessly with a power snake for about 45 minutes until the issue was resolved. The quality of their work was impressive - everything was neat and clean, and the pricing was fair. This is exactly the kind of service you hope for. A big thanks to the team at Utah Best Plumbing! -
Review 26 (2024-10-29 - Rating: 5)
Seth was simply fantastic. even though we had to wait a bit longer than usual for the water to be shut off, seth was incredibly patient and remained upbeat. we offered him to come inside where it was cooler, but he politely declined. he did a superb job replacing and adjusting our pressure relief valve, leaving no mess behind once he was done. seth is courteous, articulate, friendly, and professional. well definitely ask for him specifically for any future plumbing needs we might have. my spouse and i arent in the best shape health-wise and are in our later years, and were sometimes cautious about letting maintenance folks into our home, but we felt entirely safe and comfortable with seth. he is a fine young man and truly a great asset to his plumbing company. -
Review 27 (2024-07-10 - Rating: 5)
Brantley did a fantastic job sorting out our plumbing problems. Utah Best Plumbing set up our appointment promptly and Brantley arrived exactly when he said he would in Orem. He was meticulous and even took a moment to break down everything to us, ensuring we felt at ease with the work he was conducting. i would highly recommend! -
Review 28 (2024-07-12 - Rating: 5)
Utah Best Plumbing is one of the finest establishments Ive ever interacted with, and their technician, Jaxon, who arrived for the job, was absolutely stellar. I would love to have him back next time. I am genuinely impressed with this business, which is a rare feeling in this day and age. But Utah Best Plumbing in Orem truly stands out as fantastic. -
Review 29 (2024-10-06 - Rating: 5)
Ive been using utah best plumbing for numerous jobs throughout the years. recently, they helped me shift some pipes behind a wall so i could fit a pedestal sink, and they also installed a new faucet in the upstairs bathroom tub in my home in orem. they did an excellent job on both tasks! thomas and jaxon were prompt, and the final bill was even slightly lower than the initial quote they gave me on the phone. most importantly, my wife is pleased with their work! id suggest this plumbing service to anyone. they do top-notch work at a reasonable cost, and theyve never let me down! -
Review 30 (2024-06-17 - Rating: 5)
Excellent support was provided, from setting up an appointment to tracking Julians progress to his next job in Orem. Julian was precise in diagnosing my kitchen faucet problem and diligently re-checked my newly installed sink hose to ensure no leaks were left. I appreciate your help. Under the new management, the plumbing service has significantly improved and continues to impress. -
Review 31 (2024-09-27 - Rating: 5)
Ive grown to depend on this plumbing service as they always show a strong understanding of any plumbing issues. they walk me through every process theyre undertaking, and the results always turn out great. On top of this, theyre quick to respond in emergency situations. Also, malachi, kyle and jaxon are really tuned into what customers want, they pay attention to all requests, give insightful advice and suggestions, and dont push for unnecessary services. Plus, theyre really polite and fun to interact with. I highly recommend their service! -
Review 32 (2024-07-10 - Rating: 5)
Thomas arrived promptly as scheduled, evaluated the situation, and identified that the issue was related to the foundation. Despite only being at our Orem location for a short time, he chose not to charge for his visit. Such honesty and professional quality in plumbing services are hard to come by these days. Much appreciation to Thomas and his team. This company, now under new management, continues to provide exceptional service. -
Review 33 (2024-09-09 - Rating: 5)
When we couldnt fix the leak ourselves, we understood that it was a job for the professionals. the crew at utah best plumbing did not let us down and exceeded our expectations. im not typically one to call for outside help if i can handle the task myself, but all the advice given by utah best plumbing was practical and resolved the issue without suggesting additional unnecessary services to exploit those who arent well-versed in plumbing. scheduling appointments was a breeze and we didnt receive any unwarranted follow-ups like we did with other firms wed previously reached out to for quotes. our plumber, malachi, was extraordinary. he diagnosed the problem swiftly and carried out the necessary repairs efficiently. shortly after, our water heater gave up the ghost and, even though i tried to troubleshoot it myself, we decided that our 19-year-old water heater wasnt worth the hassle and arranged for a replacement. i initially had my reservations about the recommended replacement water heater due to its high cost. however, after discussing with malachi and doing a bit of research, i came to understand that our particular water heater was challenging to substitute due to the limited space available. to cut a long story short, the service provided by this team is exactly what you need without any unnecessary extras to exploit you. the plumber i collaborated with, malachi, was extremely approachable and polite. while experiences may vary, i would absolutely recommend them based on the top-notch service we received all around. when we face another plumbing issue in orem, i now know who i can rely on to get the job done right! -
Review 34 (2024-04-27 - Rating: 5)
The team at Utah Best Plumbing is fantastic, their work is top-notch. They spent numerous hours at my place, diligently addressing my plumbing issues. They took time to clearly explain the situation, showing me the problem and ensuring they fixed all they could. The price was as agreed upon at the beginning. My plumbing system involves a complex septic system and they methodically worked from one part to the other. Im grateful for their dedication and their unwillingness to rush, ensuring the job was done right. Im writing this review as a token of my appreciation. Thanks to your hard-working plumbers, specifically Jaxon and Seth, who didnt hesitate to tackle the challenging aspects of the job to resolve my plumbing troubles. Thank you, Utah Best Plumbing, for your time and tireless efforts. Im based in Orem and Id highly recommend their services to anyone in need of reliable plumbing work. -
Review 35 (2024-06-16 - Rating: 5)
The plumbing job turned out to be more extensive than initially expected. Seth consistently updated me on any developments and challenges. He truly exemplifies professionalism in the plumbing industry. I am eagerly looking forward to using my new faucet and drain, all thanks to the fantastic team of plumbers I worked with in Orem! -
Review 36 (2024-04-15 - Rating: 5)
Working with Thomas and his crew at Utah Best Plumbing was a delightful experience. Thomas was approachable and professional. They were always punctual and kept us updated on the progress of the project in Orem. They performed high-quality plumbing tasks and were diligent in cleaning up after themselves. We wont hesitate to use their services for all our future plumbing needs. -
Review 37 (2024-07-05 - Rating: 4)
These plumbers are absolutely fantastic! we had to reach out to them twice due to our own mistakes, needing help with a blocked toilet during non-business hours. both instances were phenomenal! setting up the appointment was a breeze. then, kyle gave us a call to inform us of his anticipated arrival time in orem, and he even arrived earlier than expected! the cost was reasonable and he made sure to tidy up before leaving. the team, including seth, randall, thomas, and malachi, are incredibly friendly and deliver top-notch plumbing service. highly recommended! -
Review 38 (2024-07-11 - Rating: 5)
The level of professionalism and skill displayed by utah best plumbing was excellent. it was surprising to see that they managed to fix the cold water valve under my sink in a mere 20 minutes! the materials used were estimated to be around $15-$20. the total cost was $260, which initially seemed high, but considering the speed and efficiency of the job, i realized this was a reflection of the value of the service provided. the plumber, julian, really demonstrated an exceptional level of expertise and speed. i understand that utah best plumbing has a unique pricing structure that isnt based solely on the time it took to do the work but also factors in their efficiency and expertise. i appreciate their service and will certainly consider them for future plumbing needs in orem. -
Review 39 (2024-01-18 - Rating: 5)
Julian communicated effectively and was quite cooperative, readily adapting to any requirements that I had during the process. As Ive mentioned, not everyone is as involved as I am, and I always demand that things proceed swiftly. Julian was flexible in this regard, making the necessary adjustments I needed for a more efficient collaboration with him, all while safeguarding my familys interests. This is a crucial skill that I would never underestimate. So, thank you, Julian and Utah Best Plumbing! -
Review 40 (2023-10-15 - Rating: 5)
Jon was professional and the installation was smooth! (Danny who arrived out to do the quote was also on time and knowledgeable!) wonderful team! Danny also worked with me to get an terrifc price that worked within my budget! recommended -
Review 41 (2024-12-16 - Rating: 5)
When my water bill skyrocketed and the flooring in my living room and guest room started to warp due to moisture, I realized I had a leak somewhere. I couldnt hear anything leaking so I needed a professional who could detect and fix the issue. Jaxon, from Utah Best Plumbing, quickly took the initiative, used his equipment, and located the leak in no time. I had previously received a quote from another company that was three times what I was charged here, and they even had to outsource the leak detection. During the repair process, when Jaxon removed the drywall to access the leak, he discovered that the house was plumbed with polybutylene pipe, which had been recalled many years ago. Utah Best Plumbing gave me a fair quote to replace the pipe throughout the entire house, which they then completed efficiently and at a reasonable price. If you ever have a plumbing issue, no matter the time of day, I highly recommend them! They truly go above and beyond to provide excellent service. -
Review 42 (2023-05-01 - Rating: 5)
Weβre so thrilled to job with Maddox and Lawrence! Theyβre professional, well spoken explaining all the aspects of the business and task needed done. No pressure sale, good sales tactics.weβre looking forward for our roof and windows replacement ! -
Review 43 (2024-08-12 - Rating: 5)
Fantastic service! I noticed the plumbing problem today, made a call and Julian, the plumber, arrived within 2 hours. This was perfect timing as I was set to leave Orem the following day! Julian is a knowledgeable plumber. He was quick to identify the issue, purchased a new disposal unit, and proceeded to install it. He also made sure to clean up afterward. -
Review 44 (2023-03-03 - Rating: 5)
Kristopher gave me a wonderful phone consultation explaining what tiles I need to research to replace broken tiles on my roof. He took his time looking at my photos and letting me know exactly what I need to do to find these tiles. He offered to find them for me at an extra charge giving me a choice. Thank you, Kristopher tor your time and professionalism in this matter. -
Review 45 (2024-10-12 - Rating: 5)
Randall was dispatched to my home through my home warranty company. I was initially not too happy with the toilet that got installed, as the tank tilted forward and the seat/lid wouldnt stay put. These were not adjustable issues but more of a design flaw. However, upon hearing about my concerns, Seth got in touch with me and did everything within his power to rectify the situation. We discussed the issues I had with the toilet and possible solutions. Within a week, they came back and replaced the faulty toilet with a much better one. Julian and Seth did a commendable job with the installation and I couldnt be happier with the outcome. If youre not fully satisfied with their work, make sure to voice your concern and they will surely correct it! -
Review 46 (2024-09-02 - Rating: 5)
Thomas arrived to provide a second opinion after we were told we needed a water softener and acid neutralizer. he tested our water right there and let us know that it was fine and we didnt need anything. he also assured us that our current water pressure tank is working well, unlike what the plumber who visited before said, claiming it needed replacement due to its size. that plumber didnt even perform a test, just gave it a glance. thomas went the extra mile to give us all the necessary information and was really straightforward. if we ever require a plumber again, well certainly call on him, and well definitely recommend him to anyone in need of plumbing services. -
Review 47 (2024-07-11 - Rating: 5)
Encountered a problem at my rental property with a fully clogged bathtub in the lower unit that wouldnt drain. I immediately reached out to Utah Best Plumbing and they were able to schedule an appointment for me on the same day, just a few hours after my initial call. The plumber, lets say Seth, arrived during the promised time window and swiftly resolved the issue, as reported by my tenant. Julian, the one who arranged the appointment, was friendly and followed up with me a few times to ensure I had all the necessary details to relay to my tenant. They were also accommodating with the payment process since the property is owned through a retirement account. Im completely satisfied with the customer service I received from Utah Best Plumbing. I wouldnt hesitate to reach out to them again if needed. -
Review 48 (2023-02-11 - Rating: 5)
I was super happy at how responsive and pleasant Jamie and his staff are. It was affordable, my rain gutters were thoroughly cleaned out and I was well pleased. I endorse this company and plan to be a repeat customer. -
Review 49 (2024-06-18 - Rating: 5)
This time around, Seth from Utah Best Plumbing came to our rescue on an urgent basis. Our plumbing was acting up and our home in Orem was getting flooded. Seth was a true professional. He gave us a heads-up call, arrived on time, and was very polite. With protective covers over his shoes, he stepped into our home - very considerate! He quickly diagnosed the problem, let me know what was going on and then got down to fixing it. The paperwork was handled smoothly too. With the company under new management, the service has been great. Without a second thought, well keep calling upon Utah Best Plumbing for our needs. -
Review 50 (2023-10-17 - Rating: 5)
Clarence Davis arrived out to my home in less than two hours after we reported a problem. He was supportive and knowledgeable! 10 out of 10 recommended! -
Review 51 (2024-06-27 - Rating: 5)
Jaxon and his assistant, Seth, are absolutely outstanding! They arrived in Orem and diligently tackled a challenging plumbing issue with tenacity and professionalism. I couldnt be more satisfied with their exemplary service. I wont think twice about calling on them again for any future plumbing needs. In fact, theyve earned a permanent spot in my phone under Plumber. Jaxon and Seth operate with fairness and honesty, and I cant recommend them highly enough. -
Review 52 (2023-02-24 - Rating: 5)
Stephen Turner helped me with pricing out house projects on our new construction home. professional and consultative. He has our best interest and I would endorse his business! -
Review 53 (2023-03-05 - Rating: 5)
Dean Carrier was good communicating the process and going over the contract and project with me on my schedule. When the installation was complete, Sara Johansen contacted my insurance company to make sure all funds available to me were funded before she contacted me with my final bill. -
Review 54 (2025-01-11 - Rating: 5)
I recently purchased a home in Orem and barely a week in, our water heater stopped working. Despite Utah Best Plumbings busy schedule, they managed to squeeze us in just after a day. Malachi, the technician, was incredibly helpful, even managing to install a tankless heater on the same day - no more cold showers for us! Our system was quite ancient, around 18 years old and original. He upgraded several pipes, filters, and connections to meet the current plumbing code. I have no qualms recommending them to all my neighbors. Well certainly be calling on Malachi for our annual service. Utah Best Plumbing is a reliable option. -
Review 55 (2025-01-09 - Rating: 5)
Ive had the chance to work with Seth on multiple occasions for a range of plumbing issues and emergencies. Hes even gone out of his way to chat with me on a holiday morning for an unexpected problem. Seth really goes the extra mile to handle plumbing tasks in a very professional, efficient, and informed way. Hes got an eye for when something isnt up to standards and ensures that i know about it. Then, he takes care of it the way it should be. His skillset is truly commendable and Id definitely suggest him to anyone in Orem in need of services from Utah Best Plumbing.