Biard & Crockett Plumbing, Heating, and Air Conditioning

Located in Orange, California

Address: 320 E Katella Ave Suite P, Orange, CA 92867, United States

Phone: +1 714-639-4400

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards
NFC mobile payments

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
I recently had the pleasure of working with Tom from Biard & Crockett Plumbing, Heating for a furnace service, and I couldnt be more satisfied with the experience. Tom was prompt, professional, and very knowledgeable. He quickly diagnosed the issue with my furnace and took the time to explain what was wrong and how he intended to fix it.Not only did Tom resolve the immediate problem, but he also provided valuable insights into potential threats to the system and my home, which I greatly appreciated. His thoroughness gave me peace of mind knowing that I wasn’t just getting a quick fix but also understanding the overall health of my heating system.Additionally, Tom offered a competitive estimate for a future replacement, which I found to be very fair. Its clear that Biard & Crockett values customer service and transparency.I would highly recommend Tom and Biard & Crockett Plumbing, Heating to anyone in need of plumbing or heating services. I will definitely be referring them to my friends and family! Thank you for the excellent service!

Review 2 (2024-12-04 - Rating: 5)
Hot water heater replacement: Everyone at Biard & Crockett was wonderful. Luis at the office was honest about ballpark quote and no surprises when tech came and quoted. Trevor the on-site tech was super knowledgeable, answered questions and took his time to answer and was great to work with! They did up to date parts and lines and worked in super tight area. No complaints greatattitude. Id use them again! Oh and we got this done the same day I called and needed it done. Thank you!

Review 3 (2024-12-14 - Rating: 5)
We have used Baird and Crockett for many years and have always experienced the same thing Excellence . Tony came by today and did a wonderful job. He was friendly, kind and good at his job. We had one faulty faucet which meant replacement of 2 since it was the master bath, which includes includes a bunch of other stuff, but its very nice.

Review 4 (2024-10-31 - Rating: 5)
Scott from Biard and Crocket did an outstanding job with pinpointing a leak, fixing our shower valves and installing 2 new shower sets. He was quick, answered all our questions, and very thorough. He knows his craft, educated us, and took the time to explain why this happened, and what our options were. Only someone with a genuine personality and 25 years of experience would be capable of this. You can find people with experience. However- it’s rare to get a genuine, humble, caring, thoughtful, professional, and an all around great human being to step into your home and have your best interests also be theirs. If you’re in need of a plumbing fix go to B&C, and ask for Scott.

Review 5 (2024-08-14 - Rating: 5)
Raul and his team arrived early and had the new heat pump and air handler installed before the heat of the day and just in time to put it to good use. When we discovered that the variable speed air handler was programmed to blow at a 100% capacity, we asked them to return and adjust the system. They returned the following day bright and early to reset it to a satisfactory less-than-hurricane force. Owner Kyle, Technician Tom, and Installer Raul have all been incredibly responsive to our questions and our needs. A customer-focused and easy-to-work with team.

Review 6 (2024-12-17 - Rating: 5)
Very courteous, quick, thorough, and professional service After wrestling around with Choice Warranty for a week I decided to call the again reliable Baird&Crockett. Job was completed in under 4 hours from the call. Scott was great!

Review 7 (2024-08-05 - Rating: 5)
Very thorough diagnosis of the old system, including wiring and plumbing led to a competitive estimate for two 5-ton heat pumps and inverters. We were able to schedule the install in less than a week from our decision during the last week of July. When the equipment was delivered, we had actually been upgraded to higher quality heat pumps at no extra charge. The installers were friendly, professional and cleaned up after their work. I was amazed at how quickly they dis-installed the old units and got the new ones in the attic. The new systems are quiet, and the touch pad thermostats (along with the phone app) make them easy to operate. Very pleased.

Review 8 (2024-11-07 - Rating: 5)
Eli helped us with issues with two older showers, one not working well and both dripping for years. He got very creative with the one that could not be easily fixed, too. Problems solved!The company takes the time to confirm appointments and sends a link to track the technician’s trip over on the day of service.Very professional and I would recommend them.

Review 9 (2024-09-21 - Rating: 5)
Jim was very professional and very knowledgeable. He performed what I wanted done very quickly. He was also friendly and pleasant to work with. Once again, I’m pleased with the service I received from Biard and Crockett. Thank you. Gavin

Review 10 (2025-01-04 - Rating: 5)
When my furnace went out in one of my rental properties, I called my HVAC company that Ive used before. There were unacceptable delays for service. Then the service did not fix the problem. Then a series of trial and error fixes that failed. Called a friend for a new HVAC company Biard & Crockett Plumbing HVAC . They sent a technician right away who isolated the problem. Provided options for repair or replacement. The old unit was past its warrantee so I chose full replacement of furnace, and AC components. All the parts arrived the following day and the installation was completed effectively and the new Honeywell system functioned perfectly. My tenant was happy so Im happy. I now have a new reliable Plumbing and HVAC company called Biard & Crockett Plumbing Heating and Air Conditioning Co.

Review 11 (2024-09-18 - Rating: 5)
Tommy the sales rep and technician was very knowledgeableAnd low keyed.The technicians who installed Ruben and Efrain were spectacularThey took entire day from 9:30am to 7pm overcoming obstacles likeMy gate not being wide enough to get outside compressor into side yard. They removed and reinstalled my gateThe unit that goes in house has a cabinet that was small( since house originally built with no ac ( beach area )And they had to do modifications to cabinet to make it fitThey cleaned everything and left home as clean as they found itVery pleased and would highly recommend

Review 12 (2024-12-23 - Rating: 5)
Trevor and his crew were fantastic. Very kind, professional and thorough. Couldnt ask for more! And no more water coming up in the shower!!! Thanks so much

Review 13 (2024-08-29 - Rating: 5)
Great response time and wonderful service. Darryl was so kind and patient. He explained everything and thankfully did not find an issue with our water heater. Thank you Biard & Crockett we will recommend you to family and friends!

Review 14 (2024-12-20 - Rating: 5)
They were recommended by friends of ours. I called them this date in the a.m. hey came to our house, gave me a cost i gave them the OK and they started and completed the installation this date. Great job and would recommend and use them again.

Review 15 (2024-12-19 - Rating: 5)
What a great company! The scheduling was easy and the technician did the job quickly and had the heater back up and running quickly! Really nice company to work with.

Review 16 (2024-11-06 - Rating: 5)
Biard & Crockett did an excellent job installing my new HVAC system. Special shout out to Jimmy for clearly explaining the issues with my old system and to Efrain and Gilbert for quickly installing the new and more efficient system.

Review 17 (2025-01-02 - Rating: 5)
Eli was amazing - He was on time, Professional - knowlegable, and sympathtic with my problem toilet overflowing when I turned on my washer. He had to get heavy duty equipment and used 120 ft. of hose to clear the problem Tough work! He fixed it and did it all on warrantee. Thank you Eli - I recommend Biard & Crocket Plumbing 100%. Excellent service! Janet - La Habra

Review 18 (2024-10-07 - Rating: 5)
James did an incredible job! Was very thorough in his assessment. Got to work right away. And made sure the job was completed to my satisfaction. Very grateful!

Review 19 (2024-08-13 - Rating: 5)
With AC unit not working, I had a lttle confusing combination issue of a circuit breaker and the AC unit itself. Tom Yi arriving on time diagnosed it quickly and accurately, explained it well to be understood and installed the necessary part right away. Very professional !

Review 20 (2024-07-20 - Rating: 5)
Very professional workers and very satisfied with the work that was done. They got everything done in 5 hours when other companies quoted me 2 days. So obviously I saved some money there also. Definitely my new go to company for any plumbing or hvac work. Thank you Biard and Crockett!

Review 21 (2024-10-04 - Rating: 5)
2nd time out, on another issue. James also was incredible. Explained everything to me, showed me what was wrong, and helped me get to a long-term solution. This is the only company I’ve ever recommended on Google. Fabulous!Best Plumbing experience I’ve ever had in 20+ years. Scott was amazing - showing me how things work, explaining everything to me, knowledgeable, kind…

Review 22 (2024-07-09 - Rating: 5)
Excellent experience all around!I called in and was able to get a technician scheduled to come and inspect my bathtubs broken faucet handle the very next day. They provided a time slot of 8-10 and came on time. They even sent a text when the technician was en route and provided a map to track arrival status.Our technicians were James and Greg. Super super nice people and very informative about the process. The initial visit was supposed to just be an inspection to see what was going on but they were able to fix the issue on the spot!10/10 scheduling, service, and communication. We will definitely use them again for any plumbing needs.---Update 7/9/24I scheduled a consultation to review AC/Heating options for our 2-story home. Tom was our technician and I couldnt have been happier with my experience. We received a message letting us know he was on the way and he was on time. He was extremely knowledgeable and walked me through the different options available based on the size and space of our home. We wanted a separate unit for upstairs and downstairs but unfortunately the layout of our home didnt allow for it. Very thorough consult and Id definitely call back for any future heating and air service.

Review 23 (2024-07-09 - Rating: 5)
Tom with Biard & Crockett did a fantastic job, on time, got our AC back running, friendly, professional,reasonably priced and we are very happy. Highly recommend B&C plumbing and HVAC!

Review 24 (2024-10-22 - Rating: 5)
Technician (Fabian) did an excellent job. He made sure to use drop cloths to cover the floor to protect the floor. He cleaned up as part of his service. I was very pleased with his work.

Review 25 (2024-11-21 - Rating: 5)
Very great communication. Excellent service. Scott was the best and we appreciate his help and courtesy. Overall wonderful experience. Thank you so much!

Review 26 (2024-08-14 - Rating: 4)
Eric did pull out a huge root from below our toilet. And he cut it off. I worry about what was attached. He said we had to deal with that later. Hmmm. For over$500? And then he wasnt going to clean the ugly ring the toilet made. I commented, so he WIPED it up. For $500 he could spend another minute and clean it, especially since we got out the cleaner.Im not impressed with Eric.

Review 27 (2025-01-07 - Rating: 5)
Very well done !.They made sure we had our hot water back! Friendly,professional service

Review 28 (2024-09-21 - Rating: 5)
My water heater conked out after about 12 to 14 years. Scott came out and gave a couple of different repair options, and I chose to have him replace the water heater. I can’t tell you what a great job he did. The prior installation had the water heater Tilted off to one side twisted in the cabinet so that you couldn’t relight the pilot light without cutting a hole in the drywall and it was also 10 inches below the level of the door.. Scott came out and re-leveled the water heater brought it up on a pedestal , made it very easy to service in the future. I am extremely happy with the work and would highly recommend Biard and Crockett and especially Scott if you need your water heater replaced.

Review 29 (2024-12-05 - Rating: 5)
Great team work. I call them the dynamic duo with great customer service. They asked questions, provided answers and performed the work to my satisfaction. Thank you!

Review 30 (2024-08-29 - Rating: 5)
Even with routine maintenance, Trevor completely methodical and professional. He even remained after all the work was finished until I was satisfied with the service performed.Excellent in every respect.

Review 31 (2024-08-08 - Rating: 5)
I initially called PowerPro Plumbing to come fix my unit. Tech said it was unfixable. My brother in law that lives out of state said it’s not true. I called Biard & Crockett for service and the tech said everything is fine. I’m definitely going to be using these guys in the future.

Review 32 (2024-07-06 - Rating: 5)
Scott Mendonca arrived a little early which was a pleasant surprise. He assessed the problem quickly and solved it efficiently. He had some helpful suggestions for maintenance care. He left the work area very clean. Would definitely use this company again. Valerie Klein

Review 33 (2024-09-10 - Rating: 5)
Jimmy was so awesome. I’m an old guy, and uncomfortable with everything, but wow, did he give me a great overview of my problem, and things I never thought about.Great experience!😀😀

Review 34 (2024-07-30 - Rating: 5)
Efrain, and Rafael showed up early which was great. Not only were they clean, neat, and professional they made sure I was totally happy when they completed the job. Cant recommend a better company for HVAC needs.Thanks to Daryll also for diagnosing the problem correctly the first time.

Review 35 (2024-12-30 - Rating: 5)
10/8/24 Service callPlumbing Technician arrived on time work efficiently done very satisfied9/30/24 Service callNeeded some homeowners insurance required plumbing repairs and upgrades to my homePlumbing technician James was dispatched to my home he arrived on time was very professional and courteous. He explained the plumbing work to be and completed the jobs in an efficient manner and explained the completed work to my satisfactionI would recommend Biard and Crockett Plumbing Heating and Air Conditioning conditioning to anyone who needs a qualified plumbing, heating or air conditioning contractor for quality service and a solid repair warrantyTheses folks have been in business since 1960 so you know they have to be doing business the right and honest way.9/23/24 Service callPlumbing technician arrived on time and was very professional he performed the plumbing inspection in a thorough manner and explained each step along the way I am very pleased with the level of service received from Biard & Crockett plumbing they are my Go To plumbing organization for my residential and business plumbing needs I highly recommend them to Anyone who needs qualified plumbing organization that provides high quality plumbing services and workmanshipThe plumber showed app right on time was extremely professional and was able to diagnose the problem immediately Explain my options and provide me a cost for the repair service he completed the service in a timely manner and cleaned up after himself completely he He asked if I had any more concerns or plumbing issues I explained to him that I will be scheduling an appointment with beard and Crockett for sure in the near future to do a camera scope inspection of my main line where connects to the city sewer system since the city has planted trees on their section of the street and those roots have grown into my pipes and have closed major Backups so I will let you know how that service call goes later when I schedule it but once again Biard n Crockett have proven themselves to be very very timely very professional and a really good Plumbing service organization I recommend them to anyone who is in need of plumbing services for their business or their home you will not be disappointed I guarantee you take care and good luckThanks again Biard n Crockett thanks againGood professional and honest plumbing organization I have used them for my residential and business plumbing needs. I recommend Biard &Crockett plumbing to anyone who needs an honest and knowledgeable plumber7-5-24 service callHad a backup in our downstairs shower the Plumbing technician came out and diagnosed the problem quickly and accurately. He provided me with opinions to fix my problem and cleared the blockage quickly I will use Biard & Crockett for all my future Plumbing needs and would recommend them to friends and familyTell them Fred sent you7-12-24 ServiceWe needed our dishwasher to be reinstalled because The Home Depot technicians had done it incorrectly and caused water damage to my home we called Biard and Crockett 2 perform the service James the plumber technician came out early this morning and was able to install the dishwasher properly and to California plumbing code the service was done very efficiently and was done with the proper Size hose for the discharge and also James had discovered a broken component in the discharge line that had gone unnoticed for a long timeJames performed the repair service efficiently and explained the entire process he also tested and demonstrated the drain cycle of the dishwasher to ensure it was working properly I feel very confident in the workmanship and knowledge of the Biard and Crockett plumbing technician I would recommend them to my family and friends and have done so recentlyWe need a new faucet to be installed soon and will use Biard and Crockett for that serviceIf your in need of a quality and qualified plumbing organization you owe it to yourself to contact Biard and Crockett plumbing., trust me they are Very GoodTell them Smokey Fred sent you 😉

Review 36 (2024-08-13 - Rating: 5)
Trevor was on time, very pleasant, very professional and fast. He diagnosed the problem immediately and suggested the solution. I agreed and it worked. Im very pleased.

Review 37 (2024-11-16 - Rating: 5)
Scott was great and had the issue fixed in minutes!! Great experience!! I’ll be calling for all our future plumbing needs!

Review 38 (2023-03-04 - Rating: 5)
We arrived to do the water heater and furnace service plan. The tenant then told us about 3 plumbing issues. Darryl replaced the shower cartridge, kitchen and bathroom sink faucets right at this service appointment. This was good that we got everything done during the one visit.

Review 39 (2024-11-19 - Rating: 5)
Tom listened to my furnace issues, he diagnosed and gave me options to fix unit. Excellent service experience.

Review 40 (2024-12-23 - Rating: 5)
Service was great. There were a few minor part issues but they were resolved quickly and professionally.

Review 41 (2025-01-07 - Rating: 5)
What a great team of professionals,, Highly recommend and appreciate the work they do! Always reliable!

Review 42 (2024-08-01 - Rating: 5)
I called to have my air conditioning checked since it was not cooling. I asked for next day service and was surprised that they were able to check it then. Tom Yi called and came 15 minutes later today, our scheduled time and day. He was professional, showed me and explained the process and gave an extimate. As it turns out I was not surprised that since the unit was 25 years old with absolutely not a drop of freon that we will need to purchase a replacement. B&C will be our choice to replace it.

Review 43 (2024-06-29 - Rating: 5)
Tom (Yi) was great! He was on time, courteous and professional, and was very informative about the condition of our AC/FAU systems and options. He was not pushy about selecting a course of action but made solid recommendations when asked to do so. Ownership approved a discount when we proposed to bundle separate items. Work was promptly scheduled.

Review 44 (2024-07-06 - Rating: 5)
Jimmy was awesome! He fixed out AC in less than an hour and gave us clear information about our unit without trying to sell us anything extra or unnecessary. I will definitely be using this company in the future!

Review 45 (2024-07-26 - Rating: 5)
I was referred to Biard & Crockett by neighbors who had used their technicians, Daryl. He came highly recommended. I don’t need an air conditioner at this time, but when I do, I will definitely call this company!

Review 46 (2024-07-23 - Rating: 5)
Very professionl service technician, provided great feedback and helps explain things very clear and concise. Just a great company that follows up and ensure their staff is on schedule so youre not waiting around all day for them to arrive

Review 47 (2025-01-08 - Rating: 5)
The work was done quickly and carefully. We were completely satisfied with the results.

Review 48 (2024-01-23 - Rating: 5)
I have used Biard & Crockett for many years now and they always do an excellent job with no surprise extras. Reasonably priced, good work, timely, and good customer service. Thanks.

Review 49 (2024-06-15 - Rating: 5)
Outstanding Service! James and Scott put in a new plumbing system to replace water/sewer lines in my 1962 home that were cracked and leaking into the crawlspace. They also replaced part of the sewer line that was cracked near the street and installed a new tankless water heater.Experienced, professional technicians; on time and just the nicest people to work with! Took the time to explain the job thoroughly and always left the site clean and tidy at the end of each day. I was impressed by their attention to detail and how hard they worked. A friend had recommended I call Biard and Crockett and I’m so glad I did!

Review 50 (2024-07-25 - Rating: 5)
Scott was able to quickly identify the issue with our whole house water filter system and determined it was missing a shutoff valve, so he went to work and installed one. He realized there was still a problem and then checked the house water regulator and determined that it was registering higher than normal pressure, and indicated due to the age of our current regulator it should be replaced. We authorized replacement and he successfully installed a new one. We are very pleased with his recommendations and repair work. He is very thorough and knowledgeable and was very courteous and kind to my Yorkie.

Review 51 (2024-11-05 - Rating: 5)
When our HVAC was installed it was 100 degrees outside so we couldnt test the heater. 1st cool night found out we had a glitch. Darryl was right out on Monday morning, flipped a switch and was gone in less that 10 minutes. Customer Service is outstanding and won’t trust my work to anyone but Baird and Crockett

Review 52 (2024-12-18 - Rating: 5)
The service was perfect and completed in short order. The price was high, but I expected that due to Joe Biden.

Review 53 (2023-01-03 - Rating: 5)
Three days after Christmas, 2022, my wife noted our garage floor to be flooded with water. After investigating, I found the source to be our 12-year-old and out of warranty hot water heater. Having used Baird and Crockett Plumbing for three major plumbing problems in the past, I called them again. After explaining the situation, they promised to come to our home the next morning. Eric, the Baird and Crockett service person arrived on time and after we agreed on the price for a new water heater, he cleaned up the mess caused by the old heater and did a very professional job installing the new one. Eric then went into our house to check the hot water flow at our kitchen sink. Immediately, he noted that that the swing spout of our kitchen sink faucet was leaking badly when the water was turned on. I had intended to fix it myself later and had a set of tools already sitting right there on the counter. After discussing my proposed fix for the faucet, Eric recommended it be replaced instead and said he include it in with our cost for the water heater. He then went to his truck and brought in two new faucets of the same type to show us. After choosing the one we liked the best, he crawled under our sink and soon we had a brand-new kitchen sink faucet too. Baird and Crockett certainly went beyond our expectations during this visit; I would not hesitate to call them again in time of need.

Review 54 (2024-09-05 - Rating: 5)
Technician was very professional and knowledgeable. We appreciated their fast service and reasonable prices. Thank you so much😀

Review 55 (2024-07-24 - Rating: 5)
Good pricing, prompt service, and very professional installation. Darryl knew what he was doing. Would definitely recommend.James went the extra mile to do a faucet install correctly. Very pleased with comprehensive service.

Review 56 (2024-12-04 - Rating: 5)
Darryl made quick work of the low pressure problem I was having in the kitchen. Appreciate him getting water flow back to normal levels in a hurry.

Review 57 (2024-06-19 - Rating: 5)
Jimmy came out for initial visit and he was amazing! Was very thorough and worked well with me to make sure that I understood everything that he was looking at and how we could make the necessary repairs. Great service

Review 58 (2024-06-19 - Rating: 5)
James was very thorough helpful and informative. His workmanlike manner and efficiency was very commendable and effective. Kyle was instrumental in assuring that my plumbing issues went forward saving time and effort.

Review 59 (2024-06-28 - Rating: 4)
Eli, CAME TWO DAYS IN ROW WORKED ON GETTING MY TOILET TO WATER TO STOP RUNNING, ALL NEW PARTS IN TANK SAYS HE WAS ABLE TO STOP IT FROM RUNNING ALL THE TIME. SAIDD GIVE IT A COUPLE DAYS. Try it over the weekend. Call on Monday,Good tech explained what he was doing and hope it will work this time. Great service.

Review 60 (2025-01-03 - Rating: 5)
Excellent Job Scott did. Very nice and very professional.

Review 61 (2024-12-19 - Rating: 5)
Tony was here today- checked water heater all plumbing. Small leak under one sink, he fixed it, price was reasonable and he was great to deal with. Thank you Baird and Crockett for being proactive.

Review 62 (2024-09-13 - Rating: 5)
The service provider arrived on time.He provided a thorough review of our home based on our concerns.No charge for the initial consultation.

Review 63 (2024-06-06 - Rating: 5)
I had James A. come to my old mobilehome to work on my 2 back up kitchen sinks. Such an honest man I have ever met. Told me the possibilities of my pipes completely breaking if the large snake was used. Helped to get my bill lowered. So thankful to B&C for letting me wait to get James. I would always recommend this company.Carol Werth

Review 64 (2024-10-30 - Rating: 5)
Thank you, Jimmy, for making two additional trips to my house to service the furnace in a tight timeframe. I do appreciate the extra effort and the unit appears to be working fine now.

Review 65 (2024-11-27 - Rating: 5)
This company is always such a pleasure to work with. I called this morning because my water heater suddenly stopped working. Originally I was told the earliest appointment I could get was a week out. But then, the customer service agent clarified, Wait...you have hot water now though, right? When I said No, she immediately said Oh no, we need to get someone out to you today! And she did!!! You cant do better than same day service for an urgent issue... especially right before a holiday! The issue was fixed and I am, once again, very happy with the service. I appreciate the whole team so much!

Review 66 (2024-12-06 - Rating: 5)
JIMMY was on time, professional, personable and explained his findings clearly to both me and my husband.

Review 67 (2024-05-21 - Rating: 5)
We have used Biard & Crockett for 50+ years and they have never failed to perform. We had a water heater fail under maintenance agreement with Sears Home Services (what is left of Sears) on Sunday and due to the heater shut off failure also have had no water except what we bailed from the pool to flush toilets. Sears changed the Tuesday am appointment until pm and that was for an analysis not replacement for a tank major leak. Called Biard & Crockett and the work was done before the Sears late appointment. Not the cheapest option but the best for service and quality products. Sometimes you get what you pay for. Still impressive.

Review 68 (2024-05-23 - Rating: 5)
Our plumber, James Paulsen, is what you hope for when you have a plumbing problem. He was bright, courteous, thorough and professional. When there were unexpected wrinkles in the project, he didnt complain but found intelligent solutions and got it all together. The job looks good and I am pleased.

Review 69 (2024-10-09 - Rating: 5)
Tom Yi was great. He quickly identified and corrected the issue that was preventing the new dehumidifier from working properly.

Review 70 (2024-08-03 - Rating: 5)
Took care of original request to replace shower parts and then investigated issue with water diverter rod (in bathtub) and determined the old one was broken and needed replacing. He got a new replacement part and installed it. Good work, very personable. I enjoyed chatting with him while he worked.

Review 71 (2024-12-13 - Rating: 5)
Glad I called this company to come over and inspect the problem with our heater. Thankful to Jimmy for letting us know what was going on

Review 72 (2024-08-14 - Rating: 5)
Darryl from Biard & Crockett arrived on schedule and solved the AC problem within 30 minutes of arriving. AC is back on. Very pleased with the service.

Review 73 (2024-10-01 - Rating: 5)
Our furnace was cleaned, checked, and maintained within 45 minutes. The technician, Jimmy, was on time, friendly, and communicated clearly about everything he was doing. Paperwork was minimal, thanks to our annual checkup subscription (not that expensive, and worth the money). Another excellent experience with Baird and Crockett. Highly recommended.

Review 74 (2023-01-25 - Rating: 5)
Had a slab leak. Eric came by and gave me honest options to fix the leak. I made the decision based on that. He was honest, kind and finished the job so my family could have water after 4 days. Thank you Eric!

Review 75 (2024-06-18 - Rating: 5)
Eli, the tech was great. He climbed into the attic and completed the maintenance on my tankless water heater with no problems. Very impressed with his work and explanation of what was done.

Review 76 (2024-10-01 - Rating: 5)
Trevor came out right away and fixed the problem. Super professional and great communication. Hight recommended.

Review 77 (2024-12-21 - Rating: 5)
We had Jimmy come to inspect our heat pump that we had Biard and Crockett install last year. Jimmy is always so knowledgeable and helpful! It is a pleasure to have him come. We are so happy with the heat pump! We recommend it for everyone. Thanks Biard and Crockett for such great service!

Review 78 (2024-11-19 - Rating: 5)
Great company! Always very responsive when we have issues with our older home. :)

Review 79 (2024-03-19 - Rating: 5)
We have been having a plumbing issue for awhile now and we have gone through 3 different plumbers, who really just took our money through the years. We are on our 4th plumber and so far, this company is actually trying to help us fix the problem. This company has been around for the last 64 years and its family owned right here in the City of Orange! Our neighbors have been going to them probably for the last 50 years and we are going to follow in our neighbors footsteps. If you want plumbers that are caring, excellent customer service, sincere, trustworthy, then these are the plumbers for you! Try them out....We did....You can never go wrong!

Review 80 (2024-04-06 - Rating: 5)
We have used Baird & Crocket for many years. They are reliable, honest. Our recent serviceman, Tom was extremely helpful. Took photos of things that are damaged. Took his time making sure I understood everything. I highly recommend this company. Which is why we have had them for so many years.

Review 81 (2023-05-02 - Rating: 5)
Ive dealt with several plumbers in the area and while Biard & Crockett may occasionally be more expensive, I find that they are frequently less expensive and the quality of their work is superior. Biard & Crockett is the place to go when you need answers and skilled staff.

Review 82 (2024-05-08 - Rating: 5)
James just repaired two issues for us. He was very professional and made sure the work was completed thoroughly. I will call them again without hesitation should the need arise.

Review 83 (2024-09-28 - Rating: 5)
Scott is amazing! He knows what hes doing and gets the job done in a very professional manner.

Review 84 (2024-06-07 - Rating: 5)
James did a great job installing a pressure regulator on my sprinkler system and figured out how to get my toilet to flush properly after two plumbers were not able to fix it! He really knows his stuff!!

Review 85 (2024-06-24 - Rating: 5)
As Always excellent work at a far rate.Thats way Biard & Crockett had been the only PH&C I use for over 30 years now.Thank YouPaul Sager

Review 86 (2024-02-27 - Rating: 5)
We have used Biard & Crockett for many years. They were over today to replace our laundry water valves needed for my new washer. The work was completed quickly and the price was very reasonable. We are very satisfied with the work.

Review 87 (2024-06-04 - Rating: 5)
Jimmy was a fantastic technician with B&C who tuned up our HVAC unit for the summer. On time, courteous, professional and provided us with full information on what he was doing. I’ll be sure to ask B&C to assign him back when I have the unit tuned up for winter in October! 😊👍

Review 88 (2024-06-05 - Rating: 5)
James was on time, straight forward with options replacement versus repair of water heater. Made the process very simple. Tyler pulled the old parts and replaced them in under an hour.

Review 89 (2024-10-09 - Rating: 5)
EXCELLENT service. James was fast professional and personable. An all-around great experience.

Review 90 (2024-05-11 - Rating: 5)
Tom was very nice and friendly, gave me a lot of in site regarding our AC unit, was punctual at arrival and even took photos, so I would understand the severity of the job that is needed to get done.

Review 91 (2024-07-31 - Rating: 5)
Excellent service, nice associates- never had a bad outcome- we would recommend them - we have used them for 20 year

Review 92 (2024-10-21 - Rating: 5)
Repairman was very knowledgeable and helpful. We always use Baird and Crockett and will in the future.

Review 93 (2023-11-21 - Rating: 5)
I could not be happier with the service, price and end result I received from Biard and Crockett. Scheduling was quick, easy and professionally handled. James P., my technician, was stellar! He helped me understand the problem and after my approval, set about securing parts and completing the repair the same morning. No up selling, no delay, just a really nice guy who did a professional job. James shows obvious pride in his work and reputation. What an asset to his employer! As an aside, I had another major local plumbing company estimate the same scope of work for double the cost and no return call regarding the “needed” parts. So glad I made that second call to Biard and Crockett

Review 94 (2024-10-16 - Rating: 5)
Thank you so much for quick replacement of my water heater and great work in a short time you guys did provide the new units and replacement.

Review 95 (2024-12-29 - Rating: 5)
Quick response. Addressed the problem and was very polite.

Review 96 (2024-06-18 - Rating: 5)
Darryl did a great job replacing my hot water heater! He also replaced my soft water system! He was very thorough and replaced aerators in all the faucets that needed them, and checked drains. I was very impressed with his work and would definitely recommend him and Biard and Crockett to do any of my plumbing repairs.

Review 97 (2024-07-27 - Rating: 5)
I have used Biard & Crockett Plumbing for over 38 years and their service has been nothing more than outstanding. Great recommendations their staff very professional and accommodating, and the prices have always been competitive if not superior for the work delivered. in this particular instance, I kind of had a major disaster where I had broken pipes in the walls and problems with all three of my bathrooms. Trevor (the service technician that was sent to my house), without hesitation was able to diagnose repair and fix all of my problems with the best parts giving me options and following through all the repairs quickly and extremely cleanly. my personal recommendation to anybody is if you have any plumbing problems this is one company that you can truly trust and has my highest regards.

Review 98 (2024-06-28 - Rating: 5)
Always great service from Biard & Crockett. Their employees are knowledgeable, efficient and honest - you cant ask for more than that.

Review 99 (2024-10-19 - Rating: 5)
We have done business with Baird and Crockett for many years for a variety of services. They have always been trustworthy and very competent. Recently, service person Jimmy inspected and evaluated and will make written recommendations regarding our 20 year old furnace and AC unit, quickly and efficiently, with the usual B&C courtesy and nice manner.

Review 100 (2024-07-09 - Rating: 5)
Service tech, Tom immediately identified the reason my AC was not working and reviewed possible solutions. Arrived promptly and was very courteous, knowledgeable and . professional

Review 101 (2024-06-08 - Rating: 5)
Tom the technician was pleasant and knowledgeable. He appeared to conduct a thorough review and took time to explain the findings in layman’s terms.

Review 102 (2024-02-08 - Rating: 5)
Eric from Biard &Crockett managed to change out a pressure reduction valve that had nearly zero clearance due to bad design and construction without having to rip up our wall. Cudos for a job well done. Came right when scheduled and was done quite quickly. Will definitely consider them for future projects.

Review 103 (2024-11-13 - Rating: 5)
These guys are the best. I have used them for over 20 years. They have replaced faucets and fixtures, replaced toilets, repaired garbage disposals, unclogged drains, addressed water heater issues, and even replumbed the entire house. They are personable, knowledgeable, honest and forthcoming, and always show up on time. They use only top-quality materials, do a neat job, and never leave a mess.Addendum: They just replaced my 10 year old Rheem water heater with a new Bradford White 75 gallon, for a very reasonable price. They came out within 90 minutes and had the new one in by mid afternoon. The serviceman was pleasant, professional and knowledgeable, and forthcoming with answers and instructions. Once again, they have provided excellent service.Addendum: Yesterday my kitchen sink faucet sprung a leak and flooded all under the sink and on the floor. Alex came within 24 hours and replaced the hose. He could have sold me an entirely new faucet, but spared me considerable expense and the loss of my old Grohe faucet, which isnt made anymore. Needless to say I was delighted. Biard and Crockett have always provided quick, professional, knowledgeable and honest service. They are the best.Addendum: My old laundry room faucet gave out yesterday. Just wouldnt turn water on. B & C came out today, and rather than upselling me a more expensive, new faucet, they fixed the old one in a timely manner, saving me hundreds.Addendum: I was required to replace 21 and 15 year-old heating/A/C units due to leakage, mold and code issues. B&C put in top-rated Lennox ones. Very tidy and professional installation: Cabinets fully insulated, units neatly and carefully positioned and sealed, and definitely up to code. Service team personable, knowledgeable, very forthcoming with information, and respectful of my property. A first-class, polished installation.Addendum: B&Cs team just finished replacing and updating my old, original, 45- year-old air ducts in the attic. The new ones are significantly better insulated. Two new lines were added to better serve bedrooms that get very warm in Summer. Once again, the technicians were amiable, knowledgeable, informative, and quite tidy in their work, taking care to leave my home neat and undamaged. These guys are tops in my book.

Review 104 (2024-03-21 - Rating: 5)
Alex is a total professional! His communication and through diagnosis of plumbing problem and what needed to be repaired/replaced was spot on! Very efficient and effective in completing the job. I definitely will be asking for Alex again when I need future plumbing work!

Review 105 (2024-05-31 - Rating: 5)
Plumber arrived on time and performed work neatly, quickly and very professionally. We have used this company for over 20 years and they are still A++. We had tankless water heater flush done this time.

Review 106 (2024-12-26 - Rating: 5)
The technician came early, finished early and was extremely courteous.

Review 107 (2024-02-08 - Rating: 5)
Alex from B&C did a fantastic job. My shower cartridge needed replacement, and despite the horrible corrosion in the handle, was able to fix the problem in just a few hours (new handle purchase and everything). Kind, tidy, and efficient - would definitely recommend.

Review 108 (2024-02-22 - Rating: 5)
I have a Noritz tankless water heater from 2006 that was giving some error codes and I would have to turn it off and back on to get hot water again, no big deal but annoying. Issue started to become more frequent so wen tot Noritz site for a plumber authorized to repair the brand. Called 4 of the recommended service centers - the first 3 Wanted $150 and up for a 30 minute inspection, with each additional 15 mins costing more money until they finish diagnosing the problem, and the service call cost does not go towards the repairs - no thanks. Called Biard and Crockett and instantly was at ease with the person answering the phone - super friendly and knowledgeable. I told her the codes I was getting and she said most definitely I need to service the water heater with a flush to start, $185, no upselling and no nonsense, said they could come out the next day. I scheduled the appointment and got a text the next day with a MAP of where the technician was located so I could track how long to arrive - AWESOME yet so simple! Arrived on time, was super friendly, inspected the unit and confirmed the faults were most likely due to scale build up and not having serviced the unit in a long time. They performed the flush, and what do you know? It was the $185 quoted. When I asked about maintaining the unit he said not to sink money in repairs as it has run its service life and just yearly maintenance until it fails and then replace it. I will be using Biard and Crockett for all my needs in the future - super service, on time and reasonable pricing. Highly recommended!

Review 109 (2024-12-10 - Rating: 5)
A special thank you to Jimmy and his partner for the service on our HAVC unit. They were on time for service and checked our HAVC unit 100% and made sure it ran properly. The air ion cleaner and surge protection were nice additions but much needed. Thank you.

Review 110 (2024-03-14 - Rating: 4)
Quality really depends on who comes to do the work. All plumbers are not created equal. In the past month we’ve had both 3 star and 5 star, therefore a 4-star rating. Our most recent experience was excellent.

Review 111 (2024-10-22 - Rating: 5)
I met jimmy in a couple different times and as always he was very friendly and helpful

Review 112 (2023-11-05 - Rating: 5)
I highly recommend biard and crockett as they are very professional and provide amazing service. James was an awesome tech and very communicative and considerate in fixing our gas line. Luis was excellent in his assessment of our gas leak and potential solutions. A great company and fabulous service!

Review 113 (2023-09-26 - Rating: 5)
Handled my plumbing issue with the professionalism that I have come to expect from these guys. Great work, thorough and concise. I have used this company for years to service my home, and also for commercial plumbing services.This was the first time Ive ever had any kind of experience that made my brow furrow even in the slightest - and if Im being honest, Im just being pretty. Upon completion, there was a door to the house left open, and the side gate to my home was left open as well. Also, probably because there was a great deal of exterior work being done, but the floor in our restroom was left unswept and very dirty. Cleaning up all of this took less than 5 minutes though, so its not the biggest problem in the end.We will continue to call these guys first for all of our plumbing needs, and I highly recommend that you do as well!

Review 114 (2024-06-07 - Rating: 5)
As always outstanding service from the phone call to schedule an appointment to a completed job. On time, expert plumber, left area clean. Thank you Biard & Crockett for your consistency in providing great services.

Review 115 (2024-09-14 - Rating: 5)
Outstanding service! The air-conditioning issue was resolved quickly. Great company!

Review 116 (2024-07-07 - Rating: 5)
Awesome people, high-quality work , great company.Ask for James Athens for plumbing, Tom Yi for HVAC... you will not be disappointed.

Review 117 (2023-06-15 - Rating: 5)
The team at Biard & Crockett Plumbing and Heating has been outstanding in installing our new HVAC system. From the very beginning, from the very first call, Cesar, Kyle, Luis and everyone on team was very pleasant and accommodating and professional.Communication was excellent throughout. Not only every call was answered immediately but I made several appointments with Cesar, and he always arrived on time and took the time to explain the issues and options. He was willing to answer any questions I had. I received a communication when he was on his way and when the visit was completed it was communicated as well.They were very patient in giving us the time we needed to get to the correct decision. Once the decision was made, they scheduled us immediately.The technicians arrived as scheduled on time and were prepared. There were no interruptions to our daily operations during the installation and hardly anyone noticed they were here making a change.Our new HVAC unit is working beautifully, and the office personnel are very satisfied. Thank you All, Great job!

Review 118 (2024-09-10 - Rating: 5)
Jimmy was great, and right on time. He diagnosed the problem after the process of elimination.

Review 119 (2024-01-25 - Rating: 5)
Jimmy & Tom were prompt and polite. They explained in detail what was wrong with the unit. They sent me photos and the price to replace it. I appreciated their expertise and professionalism.Tracy

Review 120 (2024-02-29 - Rating: 5)
Excellent communication. Job was done quickly and also completed the additional task of flushing my tankless systems, saving me travel on a seperate call! Robert was personable and professional. Cant say enough good things!

Review 121 (2022-10-17 - Rating: 5)
Annual A/C service and installed a wired-in thermostat to replace the broken one. Darryl @ Biard and Crockett was quick in getting everything done, very courteous, helpful, and answered all of my questions.

Review 122 (2024-06-13 - Rating: 5)
The service man who came out was very knowledgeable, professional and courteous. I would recommend Biard & Crockett for all your heating, plumbing, and air conditioning needs.

Review 123 (2024-06-17 - Rating: 5)
Very professional and showed me many interesting things that I need to be aware of that my HVAC need in the future. Also how I might prevent maintenance issues by maintaining my HVAC system.

Review 124 (2023-03-15 - Rating: 5)
Had a water heater flush for maintenance purposes, and a water softener checkup. Discovered our 13 year old water softener was not working properly thereby causing water pressure issues. Problem was quickly diagnosed, options were presented, and work was completed the following day. Our tech was a young man named Matthew E and he was excellent in every regard. Super courteous, extremely conscientious, and happily answered our endless questions. Learned more from Matthew than 30 years of SEVERAL other plumbers who didnt care to be bothered with customer questions. Work was done quickly and efficiently and all our issues resolved. Very happy with our experience and plan in using B&C again. Thanks Matthew, you are truly a credit to your profession and also to your employer!!!

Review 125 (2024-10-22 - Rating: 5)
Two crews have served me over the last couple of days. First crew came in and replaced all my piping on the first floor in a matter or six hours. Very professional, clean hard working and I dont think there is another crew in the area how could do it as good as they did!Second team came in and did the drywall patching. The job looked impossible. When they finished it was equal to or better than when they started. Not a trace of evidence that there was ever any damage.I know you charge more the some of the other outfits, but what they say is that you get what you pay for. A home run, dont change a thing. Youve got a golden crew!!! Amazing in this period of labor shortage. Make sure they are taken care of them!

Review 126 (2024-12-05 - Rating: 5)
Showed up on time and communicated clearly. Tom is a professional and customer focused representative for this company. I felt very comfortable working with him.

Review 127 (2023-09-29 - Rating: 5)
Darryl and Raphael did fantastic work clearing our hardscape drainage system. It was definitely a tough job for them, but they spent time making sure everything was clear and free flowing and didnt try to up sell on a pricier service option. Would definitely recommend them for any offered service.

Review 128 (2024-01-09 - Rating: 5)
Excellent Work! 5 other Plumbers couldn’t figure out that a Check-Valve was clogged! Really? Terrible training in this profession! Thank God for JP, who REALLY KNOWS what he is doing! A basic Clean & Flush returned it to normal. Saved me Thousands of Dollars as other guys wanted to rip-out my wall & replace the entire Valve, which clearly, was INCORRECT! Keep up the GREAT WORK!

Review 129 (2024-02-22 - Rating: 5)
Alex, thanks for your good service in fixing my sauna. It’s been three weeks since I last had a sauna, and I really missed it. I appreciate your getting it back together so I could have a sauna last night. Everything worked well. Thanks.

Review 130 (2024-04-03 - Rating: 5)
We love you people and you’ve been our trusted plumbers for MANY years. Lately we’ve been using your gentleman named Darrell and we especially like him! Thank you for all!

Review 131 (2023-07-24 - Rating: 5)
I truly like the professionalism and prompt response. Very kind and respectful. also offered different options .fastest time I had ever gotten an estimate back to me. Tom was very warm and I felt very comfortable with tom. very happy with the company so far.Thank you so much

Review 132 (2023-11-22 - Rating: 5)
James was extremely thorough in explaining my options for repair. I appreciate that he considered cost would explaining alternatives, and what could be done to rectify the immediate issue and what could be dealt with later.James was super courteous & polite.

Review 133 (2024-11-16 - Rating: 5)
Excellent experience, techs were professional and thorough, love the new system!!!!

Review 134 (2024-07-02 - Rating: 5)
He was on time and got the job done. He was nice and courteous. I recommend this company.

Review 135 (2024-07-19 - Rating: 5)
Two gentlemen were very professional and polite.Also Jimmy came out to readjust the thermostat was very professional.Thanks

Review 136 (2022-10-08 - Rating: 5)
Greg was great! Very professional and knowledgeable, addressed all of our concerns and took the time to explain answers to my questions as he fixed our leaky ceiling and toilet. The woman I spoke to on the phone (Paige, I believe) provided excellent service as well - after initially letting me know their earliest availability was the next morning, she spoke to her manager who sent someone to our house within the hour. We will be using them for any future issues and highly recommend their services.

Review 137 (2024-03-12 - Rating: 5)
B&C is an amazing company that cares about its customers, gives fair pricing, and teaches their customers how to manage their systems. Very unlike any other company I’ve worked with that only wants to scam you. 10/10 recommend B&C!

Review 138 (2023-07-11 - Rating: 5)
Great company. Great staff. Tom is knowledgeable, friendly, helpful, professional. Installers were excellent. Very happy with AC/Furnace installation. We use Biard & Crockett for all our plumbing, AC/Heating needs. Never a problem.

Review 139 (2024-06-26 - Rating: 5)
Called them because the company that installed my a/c couldn’t come until next week. They were courteous, prompt, and efficient

Review 140 (2024-12-28 - Rating: 5)
Biard & Crockett has always explained any situation that arises and answered my questions. I believe they are very professional and do quality work.

Review 141 (2024-10-03 - Rating: 5)
James Paulsen did a great job & was very cordial and informative.

Review 142 (2023-10-30 - Rating: 5)
Ive been a Biard & Crockett customer for almost 20 years for a variety of services, including maintenance on our clean-out drain every year and a half as well as replacing toilets. This time it was to replace our old water heater. Eric did a wonderful job. He kept me informed as to his progress and showed me what he would be doing. He cleaned up the area inside the closet nicely, and the new water heater works great.

Review 143 (2023-03-22 - Rating: 5)
Youve done a lot of work for us over many, many years and weve always trusted your honest and dependable service. Weve never been disappointed, although a problem occurred recently when we tried to deal with your so-called emergency crew at 12 a.m. We were trying to avoid a potential flooding disaster after our indoor plumbing backed up. After we placed six or seven consecutive phone calls to them from 12 a.m. to 3 a.m., with absolutely no success, we finally gave up. However, weve never had a problem dealing with your daytime staff and have always received a timely and courteous response. The replace of my main sewer line has been handled honestly and professionally. I will continue to depend on your services in the future knowing it will be done to my expectations. Thank you!

Review 144 (2024-08-29 - Rating: 5)
Technician arrived on time and finished in a timely fashion. Happy with the service.

Review 145 (2024-04-17 - Rating: 5)
Was able to quickly get appt. For toilet problem. He came as planned ,repaired give explanations and extra info I wanted. Will continue our decades of use with company

Review 146 (2024-06-14 - Rating: 5)
These guys are honest and they know what theyre doing.I really appreciate that. They didnt try to absolve us anything that we didnt need.They just took care business and did a wonderful job

Review 147 (2023-12-06 - Rating: 5)
I have been using Biard and Crockett for 14 years at the business that employs me and have never been disappointed. Their staff is helpful, polite and they communicate well. Their techs are always on time, professional and clean. We will continue to use them going forward for years to come.

Review 148 (2024-11-22 - Rating: 5)
Trevor checked our house thoroughly for possible leaks and was very professional.

Review 149 (2024-07-12 - Rating: 5)
Greg was prompt, professional and a good communicator of the work needed, and the options, gGreat service; appreciated the senior discount, too. B&C has been our go-to pluming company for years and will continue. We can rely on this company and trust them also.

Review 150 (2024-01-16 - Rating: 5)
Excellent scheduling and service. Darryl brought a 60-year-old radiant floor system back to life at a very reasonable cost. Highly recommended.

Review 151 (2024-07-12 - Rating: 5)
Hard working and diligent. Very helpful and informative. Doing everything they can to figure out my issue.

Review 152 (2024-04-10 - Rating: 5)
Friendly, quick, clean. Trustworthy! As a single woman homeowner I have been swindled by more than one bigplumbing company. Baird&Crockett has fair pricing and you KNOW you can trust them. Dont go for the coupon guys. Theyve been in Orange for over 60 years, so be smart and CALL THEM!

Review 153 (2024-09-21 - Rating: 5)
Scott was great. Very thorough and clean and courteous.

Review 154 (2024-10-18 - Rating: 5)
There was a 4 day delay in responding to my request for an estimate, but once that request was acknowledged everything went smoothly. When I got the estimate it seemed fair so the work was performed the same day by Eli Eutimio who was very knowledgeable and professional. Everything went smoothly and i would not hesitate to use Biard and Crockett again and I will recommend them to others.

Review 155 (2024-10-07 - Rating: 5)
Excellent service!! Thank You so much!! Outstanding!! Darryl showed up at 9AM and got right to work!!! Thank you sooooo much Baird and Crockett!!!

Review 156 (2022-08-31 - Rating: 5)
This company was so impressive. Out service person Darryl was on time, alerted me by text 15 minutes before his arrival. Wasvery professional, diagnosed the issue and because I needed parts he followed up with price and labor costs. He notifiedus when parts were in and came following day to completework. Very reasonable and great quality of work. Thank you.

Review 157 (2023-07-18 - Rating: 5)
Tom Y is courteous, extremely knowledgeable about all facets of his profession (HVAC). We have an immune compromised son. Tom had no problem wearing a mask and the protective shoe covering. He is very accommodating. I really respect that about him. He pointed out all areas of concern and resolved many of our current issues. The air conditioner was not working in a section of our home. He figured out the problem quickly and narrowed it down to a fuse within five minutes. I am very impressed with his deductive abilities to pinpoint our heating and air conditioning problems. Thank you very much for assigning Tom to our house. He made great recommendations as to the purchase of a new matching HVAC system which included a discount. I sincerely hope Tom will be available to help install our new system. I feel comfortable knowing he would be working at our home.

Review 158 (2024-05-08 - Rating: 5)
They were great. Showed up on time, did me a solid on a valve and flushed my tankless very quickly. Guys were great and communicated well. Much appreciated. I am third generation customer of B&C!

Review 159 (2024-10-30 - Rating: 5)
Excellent job, friendly, timely.. love the toilet seat..!

Review 160 (2025-01-08 - Rating: 5)
Excellent service. The plumber was thorough, communicated clearly and finished in a timely manner.

Review 161 (2023-07-25 - Rating: 5)
Called them because of their excellent reviews, and Im very glad I did. Paige (?) was able to schedule a same-day appointment after our AC stopped blowing cold air. Daryl arrived on time (early, actually - which was greatly appreciated) and took the time to do extensive troubleshooting, even going in the attic to double check the connected equipment despite the 100+ degree heat. He found the problem was a burst pipe in the compressor, with the refrigerant nearly depleted. He was prepared with all the tools on his truck to complete the repair and he followed up with multiple tests to ensure his work was at the highest standards. His pricing was fair, and he was a heck of a nice guy as well. We will definitely be using them for our yearly maintenance from here on out.

Review 162 (2023-08-22 - Rating: 5)
I called what I thought was reputable AC repair business (they have billboards all over SoCal…) and was “ghosted” by them. Never received a follow up call, text, email. Then I called Biard & Crockett and it was night and day!!! They were very professional, friendly and more importantly responsive and very quick to come out and fix the problem for us.

Review 163 (2023-12-04 - Rating: 5)
Tom came out for the routine furnace check up. He was very professional, thorough and efficient. Gave some suggestions and tips. WIll ask them to come out again

Review 164 (2024-08-12 - Rating: 5)
Excellent communication, courteous and clean. Work done at a fair price.

Review 165 (2023-11-20 - Rating: 5)
Very professional. Did a great job and was able to explain everything very clearly. Suggested some upgrades but was never pushy. Able to justify all work done and future plans for maintaining my equipments longevity.

Review 166 (2023-09-11 - Rating: 5)
Great job. Prompt and efficient service. Been using B&C plumbing services for years due to their consistent professionalism. First time using them for AC repair and will continue to do so in the future.

Review 167 (2024-08-08 - Rating: 5)
We had very good service and had trouble with our unitBut they came and fixed the problem!

Review 168 (2024-09-19 - Rating: 5)
Eli, the service technician that came to my house seemed very knowledgeable and dedicated to doing a good job. I am very happy with the service he provided.

Review 169 (2024-03-05 - Rating: 5)
We needed the toilet flange replaced. James arrived on-time, saw what the problem was and quickly provided us a plan of action. James completed the work quickly and professionally.

Review 170 (2024-10-20 - Rating: 5)
Very knowledgeable staff and quick turnaround with my requests.

Review 171 (2024-08-15 - Rating: 5)
Friendly and professional. Explained everything in detail before starting the job.Would definitely use them again.

Review 172 (2024-12-03 - Rating: 5)
Well qualified and friendly crew. Fast and reliable service

Review 173 (2023-10-17 - Rating: 5)
Exceptional customer service . Biard & Crockett have completed several projects with us. Professionals who do quality work & stand behind it. Recommend them highly for any project you have!

Review 174 (2022-05-20 - Rating: 5)
Eddie was wonderful. He would call 15 minutes before coming to confirm that he was on the way. He was very good at explaining what he needed to do and what to expect. He ran into a unexpected problem and handled it perfectly. We are totally satisfied and happy with the service.

Review 175 (2023-05-27 - Rating: 5)
7 years ago B&C installed an above ground natural gas line for me to bypass a line to my backyard that started to leak. It has worked well all this time. I now had to move a 10 foot down-section of the pipe to accommodate two storage batteries for a new solar panel system we are installing. B&C came out in short order, worked with me to find an acceptable pipe move to satisfy the solar people. Came back in three days and made the pipe relocation in one day. Price was reasonable. I couldn’t be happier.

Review 176 (2024-02-09 - Rating: 5)
GROHE had you on their list to contact. However, your plumber told me that he had no clue about the electronics of the GROHE water controller which was the reason I called you about.B&C sent their A team member to help me out. They gave it their best shot to get me a Moen controller & getting it operational.

Review 177 (2024-11-12 - Rating: 5)
Thank you Jimmy for coming out today. I love how they keep you informed with each process and shows photos of everything. Very nice and professional.

Review 178 (2024-12-13 - Rating: 5)
Great job with install of water heater & follow up.

Review 179 (2025-01-11 - Rating: 5)
The plumber was professional and knowledgeable. He completed the complete job by himself without a do nothing helper.

Review 180 (2023-03-20 - Rating: 4)
Had a kitchen sink that was backing up that my own little snake couldn’t clear. They’re a little more expensive than those $99 clean out commercials you hear on the radio. However, our service pro took the time to make sure everything was good. He didn’t just run his snake through and bust outta here onto his next job. We ran the water a long time to just to be sure that the clog wasn’t just pushed down the line. While we were waiting, he even did a couple other small things to improve water flow out of the faucets.

Review 181 (2023-07-18 - Rating: 5)
My tech was able to diagnose and clear my clogged line which caused a huge flood. He was able to explain clearly to me the process and other options. He worked hard and solved the problem. I was pleasantly surprised that the price was reasonable!

Review 182 (2024-07-16 - Rating: 5)
So appreciative of the two James’ who have spent several days at my home changing out my water heater.

Review 183 (2023-09-13 - Rating: 5)
Eric did a great job. He’s a good hire! He did exactly what I needed and also gave me a couple of ideas on deferred maintenance. Good communicator. Thanks!

Review 184 (2023-06-21 - Rating: 5)
If I were limited to using one word only in describing Jeff Biard, that word would be exceptional. However, even that may not do justice and adequately capture the genuine care Jeff renders and the breadth of his knowledge & experience.I wish there more people like him around but unfortunately, his breed is becoming rarer as time passes.You WILL be in good, competent hands with Jeff. No doubt about it.Best,Adam Nick

Review 185 (2024-05-15 - Rating: 5)
2 techs showed upon time. They conducted a thorough search for the cause of water coming through the floor boards from the foundation. They determined it wasn’t from any pipe leaks.

Review 186 (2022-01-15 - Rating: 5)
The plumber replaced both my washer connectors quickly and efficiently for more than $100 less than I was quoted by another company. He had the parts he needed on his truck and was friendly and knowledgeable. The office staff was very helpful also. My aunt, who is a very loyal Baird & Crockett customer, insisted I try them, and Im glad I did!

Review 187 (2023-01-14 - Rating: 5)
Called for service and Eric was at my door within 15 minutes. I had two leaks, one upstairs in bathroom and one downstairs in kitchen. He diagnosed both quickly and repairs were done within 30 minutes. He even showed me the defective parts. Very pleasant and professional!

Review 188 (2022-12-17 - Rating: 5)
Darryl’s work was awesome. He came out, explained the issue to me, talked to me about the history of my particular water heater having these issues and we had it fixed in minutes. Good honest work and company. Will definitely use again.

Review 189 (2023-07-08 - Rating: 5)
Alex was great! He was experienced and helpful, and he explained well. I am a repeat customer and would send my friends and family, thank you for a job well done.

Review 190 (2023-12-12 - Rating: 5)
Got the job done! Thank you. Darryl repaired a leak under my sink from DW overflow that had not been installed correctly (by a different plumber from your company.) Darryl is the best!!

Review 191 (2023-12-21 - Rating: 5)
Our a/c was not functioning properly so they scheduled Tom Y to come, he was very knowledgeable and explained everything and found the best repair options, and resolved the issues. He also is very Courteous and helpful.

Review 192 (2024-04-25 - Rating: 5)
Fixed leak in refridgerator quickly. Wore shoe covers, very profecional. Kinda pricey, and they adjusted price. Bottom line, great work.

Review 193 (2024-02-09 - Rating: 5)
I had an issue with a repair. When Baird & Crockett was made aware of it, they resolved it promptly. It’s not the problem that is an issue, it’s how a company handles the problem. They handled it exceptionally.

Review 194 (2024-09-10 - Rating: 5)
We have used Baird & Crockett many times over the years. But recently we had to put in a new HVAC system and a few weeks later had a problem with our toilet. Each time they were available to come out within a day or two. Repairs were done in a timely manner and the workman/plumbers were friendly and professional. Also their office staff that you deal with over the phone are very courteous and professional. I definitely recommend them.

Review 195 (2024-07-12 - Rating: 5)
Rapidly got a plumber over to our house to investigate a leak. Found the problem and resolved it at a fair and reasonable rate