Service Experts Heating & Air Conditioning

Located in Ocala, Florida

Address: 2520 NW 6th St, Ocala, FL 34475, United States

Phone: +1 352-732-7320

Rating: 4.8

Services

Language assistance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
Nicole just left our home on this very hot day after doing a very thorough job of inspecting and servicing our A/C unit. She explained what she had done and made sure the filters inside were ok. She was very polite and professional. Happy to be a Service Experts customer with employees like you have in her.

Review 2 (2024-11-15 - Rating: 5)
Kym Zaja provided exceptional assistance in reinstating my Service Warranty. She proactively reached out to inform me that a warranty previously discontinued by Service Experts was still available and could be grandfathered in due to my consistent adherence to annual service requirements and timely payments. I truly appreciate her initiative in contacting me directly, saving me the effort of reaching out to Service Experts myself. Her proactive and customer-focused approach made a significant difference.

Review 3 (2024-08-12 - Rating: 5)
Al was out to service our air conditioner today. This is the second time hes serviced our unit. He is very professional and knowledgeable. Being very friendly is also a plus. We will always be sure to ask for Alfred (Al) when getting service. You cant go wrong with service experts, no matter what product you purchase from them. They do great work and are always on time.

Review 4 (2024-10-16 - Rating: 5)
It was a pleasure to have a real person call me, Ms. Marlyn Martinez, to book my November appointment for my air conditioner. It is always done in spring and fall but I usually get a recorded message, no human contact. And, although I do it, it doesnt work for me. Ms. Martinez was very nice, very helpful and made me feel that I was a valued and long time customer.

Review 5 (2024-10-29 - Rating: 5)
Nicole has been servicing my air conditioner unit for at least a couple years. Even though I have been happy with every single person that has come to my home from Service Experts, I always request Nicole because she is very familiar with my unit. She is professional, knowledgeable, thorough, friendly and very easy to deal with!

Review 6 (2024-09-30 - Rating: 5)
Nicole Merrill is an outstanding technician. She is extremely knowledgeable and professional. She was the one who identified the duct issues especially after we purchased a brand new modulated system from Service Experts four years ago and this issue was never addressed until now. Even after the ducts were cleaned at time of installation. Nicole took the initiative to come with Geoffrey Klerekoper, airflow specialist, getting to the root of the problem. We are eternally grateful for the time they spent with us to help resolve this issue.

Review 7 (2024-09-23 - Rating: 5)
Technician Nicole Merrill responded to address a drain pipe issue.During her visit, I found her to be very professional, polite and extremely knowledgeable.She identified several areas of concern and corrected all three during her visit. Nicole, also, discussed several tips that I might utilize in preventing the drain pipe blockage in the future.All in all, I was pleased with the service and Nicole’s invaluable assistance.

Review 8 (2024-10-04 - Rating: 5)
Alfred was a great help source. A master of his craft and shared a lot of great information. Walked me through everything that he was working on and gave helpful suggestions on future improvements. Would recommend him 10/10

Review 9 (2024-12-04 - Rating: 5)
Zal was & is our service guy. He does excellent work and explains everything & stays to make sure everything is working right. This man definitely deserves a raise. I only want him to come to my house. Thank You,Linda Hunkapiller16781 SE 102nd Ave. Rd Summerfield, FL

Review 10 (2024-07-16 - Rating: 5)
We have been using this company for approximately 6 years. We have a service agreement with them for our air conditioning. They show up when expected, are very knowledgeable and professional. They make sure we understand all that was done and answer any questions we may have. Even when we have needed an unexpected service call, they are fast and prompt. We do not feel ripped off, but actually feel they have our best interest in mind. We would recommend them to family and friends without hesitation.

Review 11 (2024-08-28 - Rating: 5)
Respone time was wonderful! A day after our air conditioning unit went out, they were here to install the new one. Johnnie & Jamie were nice, pleasant young men. We couldnt ask for better service,!

Review 12 (2024-11-18 - Rating: 5)
We would like to acknowledge Zal our technician for all of his help, kindness & professional knowledge. Zal went above & beyond! KUDOS! We will always request him for future service. So much appreciated. Thank You Zal! He represented your company with flying colors. Sincerely Cindy & Carl (aka) Nick oh & Jazzy!

Review 13 (2024-10-03 - Rating: 5)
Such good service from Alfred. Called to let me know he was on the way. Was very informative and discussed all warranty options and ways to best keep the unit clean and running great. Thanks you Alfred.

Review 14 (2024-07-30 - Rating: 5)
John did a terrific job diagnosing, finding the part, picking it up and installing it. Within 3 hours my unit was back running cold air. Thanks for the great service, I will definitely recommend Service Experts!

Review 15 (2024-08-30 - Rating: 5)
Not only where they able to accommodate me same days as I called, they were very easy to reschedule to when my schedule allowed once something came up on my end. They provide detailed feedback on what the issues are and help provide ways to fix the issues

Review 16 (2024-10-20 - Rating: 5)
These guys were terrific- prompt and efficient from the very first phone call I made to them after my long-time previous AC folks let me down. They resolved my hurricane damage within 24 hrs of my call. AND I WAS A NEW CUSTOMER TO THEM!

Review 17 (2024-10-21 - Rating: 5)
Nicole came by very prompt, gave us good advice on what to do. Took her advice and decided to go with the repair. Very nice and informative. Would recommend to anyone. Thanks again, Doug

Review 18 (2024-10-02 - Rating: 5)
We had an absolutely excellent experience with this company. Heater/ac stopped working and they sent the tech out THE SAME DAY! Within less than four hours from the phone call everything was fixed and working perfectly! I’ve never had such incredible service when something unexpected goes wrong in our home. I can’t thank our tech Nicole enough for her help today. Nicole was thorough and efficient with a great demeanor, I felt comfortable asking questions and would absolutely use them again if we ever have heating or air needs. 5/5 all the way from scheduling to the actual service technician. Thank you!!UPDATE:We recently had the please of working with this company again. I can not say enough about their repeated excellent service. From initial contact to the completion of the job, their team is professional, responsive, and patient through out.To name a few names of excellent technicians (and likely excellent individuals) John and Jeff with their initial review of the issue took their time to go over ALL our options at length. I never felt rushed, pressured, or frustrated. They were both a wealth of knowledge and a joy to converse with. Javier and Anthony did a speedy and great job cleaning our vent work, with some laughs along the way. Josh came through with the installation of the new unit working in the heat for nearly 12 hours to GET IT DONE that day (which we appreciate with our whole heart as our kids were very frustrated in the heat). The WHOLE TEAM worked efficiently without sacrificing the quality of the service. They spoke with us with respect, kindness, and a kind of openness that is rare in business these days. I never thought having AC problems would end up with us making genuine connections and joy. If you have AC issues, or are in need of a new AC unit- just call them. Give them the chance and they will deliver on their promises.We have had four total interactions with this company over the last two years and I have nothing but praises to share.

Review 19 (2024-07-02 - Rating: 5)
My technician Lance was fantastic, gave me a courtesy call to tell me he was on his way. Very professional, helpful and friendly. I will request him the next time my system needs to be checked. I would recommend him as a trainee to all new personnel at Service Experts. Kudos to you Lance thank you.

Review 20 (2024-06-21 - Rating: 5)
Outstanding turn around time, Jordan, Anthony, Josh and Brendan were 100% professional and did outstanding work. Great employees, truly amazing quality and fair price. I would highly recommend for HVAC & Plumbing.

Review 21 (2024-08-31 - Rating: 5)
John Lawson was beyond amazing!!! We’ve been with Service Experts for over a year and they have always been great, but this last time we called John was sooo helpful, he sure knows what he’s doing! Thank you soooo very much, we appreciate the time you spent educating us on our system and all your help! Always a great experience with Service Experts!

Review 22 (2024-10-11 - Rating: 5)
The service expert guys that showed up today, John and mitch, were great. You are fortunate to have such employees. Glad John is the one coming back to do more work on the ac. Anna knautz

Review 23 (2024-09-04 - Rating: 5)
Alfred was very professional and went above and beyond - he was very helpful and knowledgeable. Look forward to seeing him again for our next scheduled maintenance!

Review 24 (2024-10-19 - Rating: 5)
Marilyn Martinez was really courteous and listened to my request for service on my neighbors a/c unit. She booked an appointment to check the unit and make sure it was running properly.

Review 25 (2024-09-25 - Rating: 5)
Alfred came by to do maintenance today and he was very prompt and extremely courteous. He did a great job and Im very happy with the service

Review 26 (2024-08-30 - Rating: 5)
James and Dan came out as soon as my schedule allowed and even called me fully informing their route and how far they were, they diagnosed and identified the problem right away and provided counsel regarding our unit very detail oriented.

Review 27 (2024-07-10 - Rating: 5)
From the first communication, I felt comfortable and was not wrong. My tech, Alex Forand, was reliable, showed up, assessed the issue and got it fixed in two days with new equipment. He was polite and friendly, but most importantly, knowledgeable. With AirCon out in the middle of summer, it is no joke and no time to fool with contractors. No complaints and he is coming back to do a check in a few weeks.

Review 28 (2024-06-07 - Rating: 5)
My technician Kenneth Martinez was the best. He showed me pictures of my system which was nasty, but he cleaned it and offered additional services. Services I benefited from today by signing up. Availability was on time and technician was on time. Very satisfied customer and my AC if fixed and have cold air. No time for a problems in Florida when its too hot. Thanks 👍

Review 29 (2024-10-03 - Rating: 5)
Zal was extremely thorough and kept me informed on his process. He was very knowledgeable and answered all my questions and helped with some concerns I had. Would definitely recommend.

Review 30 (2024-07-19 - Rating: 5)
Thank you Service Experts and their technician Alex! I am so grateful to him for his expertise with fixing the A/C at the home I rent. He was on time, very efficient and knowledgeable.

Review 31 (2024-06-18 - Rating: 5)
Cant say enough about my Maintenance Tech today 6/18/24. Called and showed up early for the appointment. Alfred Salas went above and beyond for us. Very knowledgeable and shared everything he was doing. Very friendly. Hope to have him come back next time. Best of luck at the races.

Review 32 (2024-09-17 - Rating: 5)
Nicole came out promptly and after hours. Great communication about timing, and had the AC working in less than 10 minutes. Phenomenal service!

Review 33 (2024-09-07 - Rating: 5)
Today, My Servicer, Nicole did A Thorough And Precise job checking my unit and I was very pleased. She also educated me regarding having A UV light system placed in My Unit to keep out Polins and other bacteria that could grow in my unit And I Appreciate her Passing on that knowledge.

Review 34 (2024-09-17 - Rating: 5)
Servicee Experts AC tech Nicole was great. She explained what she did and why. I called in a problem at 1 PM and by 4 PM. She had it resolved. Thank you.

Review 35 (2024-11-24 - Rating: 5)
Our man Afzal was a life saver. After I told him what I was experiencing, he knew right away what the issue was. Afzal fixed our issue in record time. He was respectful and polite, and he explained things that I was able to understand. He really went above and beyond. I appreciate you Afzal, thank you so much for your hard work, time, and patience. Happy holidays, and stay safe.Dawn Hester

Review 36 (2024-08-12 - Rating: 5)
Nicole was great. My AC went out and the house was a furnace. She got here quickly, listened to my tale of woe and fixed it! Im now enjoying the cool.

Review 37 (2024-08-17 - Rating: 5)
My technician Alex Forand was so incredibly nice and helpful. I appreciated his insights on other projects I am looking into.. I will be contacting this company again for my other home services.

Review 38 (2024-08-26 - Rating: 5)
Alfred was the person who came out. He was very nice and helpful. He answered all the questions we had and the air conditioner is working better.

Review 39 (2024-04-04 - Rating: 5)
Alfred did a maintenance service on my A/C and gas furnace today. He is easy to talk to and gave me lots of information about my unit and its condition. All is well, so far! Alfred is a good communicator. Informative, not pushy. And thorough. I will request him again for maintenance six months from now.

Review 40 (2024-10-05 - Rating: 5)
Nicole came out to do quarterly maint and install a part, I felt they took time and did a great job to keep my AC running.

Review 41 (2024-05-18 - Rating: 5)
Completely satisfied with this company, Im a single mom along with taking care of my mom. If anything goes wrong they are there same day to fix it! Respectable, honest and reliable!I bought my unit with all the bells and whistles 3yrs ago . Yesterday morning a thunderstorm took out the ac, made appointment online with the only available spot at 8pm. Within minutes they called and asked if they could come at 215. Completely ecstatic cause its summer its 85 degrees in my house at 1230 in the afternoon worried that my mother is in a hot home!. If I could I would give them 10stars!Thank you guys!

Review 42 (2024-07-15 - Rating: 5)
We use & love this Co for our AC/Heating needs. Service techs are timely, detail oriented, & courteous. (Our A/C unit is several yrs old now- WITHOUT a single issue.)S.E. did a complete removal of our old unit along with all the corresponding parts- Then the new install. (Even took the time to replace a wood piece beside the drainage pipe so it would have a nice appearance. Thank You)Their craftmanship, units, ducts, etc.: The system overall screams quality. Our system shows itself off when people walk in the door to a cold wall of air. Pure compliments of the QUALITY.

Review 43 (2024-07-05 - Rating: 5)
John was my technician today for the yearly service of my unit. He showed up early for the appointment. He was very knowledgeable and very friendly. I hope he can my service technician each time.

Review 44 (2024-08-16 - Rating: 5)
Geoffrey k. was fantastic! He quickly diagnosed my A/C issue. Super knowledgeable and friendly. Highly recommend!

Review 45 (2024-08-09 - Rating: 5)
James Bass was excellent. Very knowledgeable and a pleasure to work with.We had a new A/C installed on 5/8/24. Such an excellent job. They made sure to cover my rugs and stairs. Everyone involved was excellent. James Bass, Brian Fisher, Jordan Lawson, and Anthony Garcia. I highly recommend Service Experts. Weve been with them for 20+ years.James Bass was here on 5/17/24. As always he is excellent. A real asset to the company8/9/24 - James Bass was here to do our maintenance. He is the best. We always ask for him and look forward to seeing him

Review 46 (2024-10-08 - Rating: 5)
Lance M.. wasTech today an did a great job .an brought me 2 filters.found motor no good on 1 float the other float was not hooked up.He cleaned out the drain lines.Thank u so much for comming out before the storm.

Review 47 (2023-02-17 - Rating: 5)
Alex was here on Friday to do maintenance routine on my a/c unit. I kind of figure it was about to go it was 22yrs. He was honest and up front with me. I eventually got the advantage program. They made a appointment for me early Saturday morning b/c I was having a graduation party for my daughter. Johnie arrived early Saturday and got to work installing my new unit. He was amazing and efficient. He was working by his self but finished a great job 👏🏾.2/17/2023 My google nest was offline and James my technician did an awesome replacing it in a timely manner.

Review 48 (2024-11-05 - Rating: 5)
Speaking with Marlyn in customer service today was a pleasure.She explained the service agreement and scheduled maintenance for me ,and yes I signed up for the agreement.

Review 49 (2024-02-23 - Rating: 5)
Bravo!! Was so extremely impressed with their services and especially Todd the cat lover technician! Affordable, reliable, cant say enough. Go above and beyond! Ask for Sally when you call and make an appointment..shell coordinate all your needs in a friendly, fast, and professional manner. Trust me, no disappointments whatsoever! Theyll sevice my plumbing needs as well! In addition to cleaning your clothes dryer ducts, and much more ! Just fabulous 👌

Review 50 (2024-10-04 - Rating: 5)
Nicole was very knowledgeable and personable and felt very happy with her service. Looking forward to having her come in 6 months for next servicing.

Review 51 (2024-11-13 - Rating: 5)
I spoke with Kym Zaja, who was attentive to my needs. I was very happy with the resolution of my issues. Great customer service! Mike came out and went through both units and thoroughly addressed my concerns. He is very knowledgeable and an asset to the Service Experts team. Kudos!

Review 52 (2024-11-25 - Rating: 5)
Avi and Anthony did a great job and will definitely recommend them for any and all hvac services.

Review 53 (2024-05-27 - Rating: 5)
Tim showed up 8 am had Ac up and running right off. Great guy was friendly, explained everything he new his stuff! Will definitely be calling Tim for any more issues and maintenance! Very happy with the service!

Review 54 (2024-05-16 - Rating: 5)
My experience with Service Experts Heating & Air Conditioning was exceptional from the beginning to the end. The sales repTodd, the technician Micheal, and the installers John and Jamie were kind, professionals, respectful and most importantly they were honest. They represented the company well and the price was good. I would highly recommend them to all my friends and family.

Review 55 (2024-09-24 - Rating: 5)
Alfred was awesome today and I’d like to have him every time your company comes to my home. Very kind and informative

Review 56 (2024-08-29 - Rating: 5)
Wonderful service. Had issues with AC Zal came out and had my systems running again perfectly. Would like Zal to perform my maintenance in future visit.

Review 57 (2024-06-11 - Rating: 5)
I have been working with this company for several years. They are professional and quick to respond. Also very customer oriented. Fair rates. Today the technician Nicole fixed the problem and explained everything. I was very impressed by her professionalism. Strongly recommend Service Experts

Review 58 (2024-02-11 - Rating: 5)
Andrew Davis is the best. He is the only reason my family does business with service experts! He shows deep understanding and knowledge of his craft and listened to all of our concerns! As long as he’s there, we will always continue to do business with service experts! A true professional! Thank you Andrew!

Review 59 (2024-03-11 - Rating: 5)
I recently had my HVAC system serviced for the coming summer by Lance and Geoffrey. The service provided was over and above what was expected! I really have confidence in this Company. They have been extremely professional, respectful and knowledgeable of the equipment that I purchased from them a few years back. Can highly recommend them! Thanks, Lance and Geoffrey!!

Review 60 (2024-03-27 - Rating: 5)
Service Experts was awesome. I had a poor experience with my previous installer and reached out to their company to schedule a maintenance. Mike Hudson and Brian Fisher were awesome. They were both very professional and informative. These guys represented the company very well.

Review 61 (2024-08-23 - Rating: 5)
Ken and Missy were very professional and efficient. Their friendliness made this service visit quite enjoyable. Thank you!

Review 62 (2024-09-06 - Rating: 5)
John was our technician and was on time, very knowledgeable and proficient at his job. We will ask for him the next time we need our A/C serviced or repaired!

Review 63 (2024-10-02 - Rating: 5)
I ask for technician Nicole Merrill all time. She is thorough, respectful, knowledgeable, and she is a fine representative of the company.

Review 64 (2024-03-20 - Rating: 5)
Brendan Pugh was not only amazing , he was very honest, informative, kind and caring and he listened to our concerns and provided a solution… we are definitely going to choose Service Experts to replace our entire AC system. Thank you Brendan for spending quality time with us. We appreciate you

Review 65 (2024-09-25 - Rating: 5)
Nicole is always on time and very detail oriented. She explains everything and is so polite. Employee of the decade.

Review 66 (2024-03-20 - Rating: 5)
We had our unit maintenanced by James Bass and he is absolutely wonderful! Weve had him here a few times and we absolutely love this guy! He is so down to earth and has a great customer service attitude! We had requested him this time but, they didnt know if he would be the one but he was! If we could give James a 10 star we would. Thank you, James for being you and taking care of your customers like you do! Truly, Anthony and Kristin Overly

Review 67 (2024-09-05 - Rating: 5)
September 2024 edit: Alfred came out one last time for maintenance, as I am selling my home. Thank you so much to him and to everyone at Service Experts for all your fine work over the last 23 years.June 2022 edit: Alfred Salas did the maintenance yesterday, and he was truly one of the best Service Experts people to come out. He gave me some very good ideas regarding what unit to consider when the current one needs to be replaced in the years to come.2020: For over a decade they have a done a fantastic job of installing and maintaining HVACs at my residence.

Review 68 (2024-04-12 - Rating: 5)
Today Alex and Charlton came out to service our unit. They were both very professional and friendly! They did a thorough service and offered some improvements that would be helpful and be more efficient for years to come. Highly recommend this company! They always offer professional advice and services!

Review 69 (2024-11-07 - Rating: 5)
Marlyn was polite and efficient and made scheduling my 6 month maintenance quick and painless

Review 70 (2024-08-16 - Rating: 5)
I highly recommend Geoffrey. He was efficient, knowledgeable, and explained the problem with my a/c clearly. Great service!

Review 71 (2024-06-19 - Rating: 5)
Michael Ekeli was very informative and polite!He serviced our air conditioning unit and air handler. I would recommend him to others!

Review 72 (2024-06-14 - Rating: 5)
Alfred was awesome today, he did our maintenance and replaced our contactor and capacitor. He has always been professional and trust him. We only want him.

Review 73 (2024-04-16 - Rating: 5)
Keshawn Wilson was awesome during our annual water heater flush. He was prompt, courteous, and informative. There was a mixup about my monthly payment plan and got it squared away quickly without any issues. He also walked me through the ins and outs of our water build up and recommended a water softener system that will help our family. I really appreciate his thoroughness!

Review 74 (2024-07-16 - Rating: 5)
James and Dan are the greatest and most likeable people you could could ever meet. Besised doing their job exceptionally they were great company

Review 75 (2024-12-02 - Rating: 5)
Always full service and knowledge. Alzal is our tech and he is always helpful and friendly.

Review 76 (2024-05-28 - Rating: 5)
Had a bad a bad situation turn into a great situation this holiday weekend. Keshawn Wilson is an exceptional individual. He went above and beyond to correct a situation that was out of his control and turned it into a positive experience. He is wise beyond his years and definitely is not afraid of hard work. There are not enough superlatives to explain his efforts. He is phenomenal.

Review 77 (2023-06-24 - Rating: 5)
Michael Ekeli was our service technician and was awesome! Him and Brendan Pugh were a great team. They came that same day for an emergency AC repair (we hadnt had AC for 12 days and were let down by another company).They had been working since 5am but even though it was 9pm when we were scheduled, they had such positive attitudes.The AC was fixed, and they gave us time and attention when explaining the issue. We genuinely felt valued by them.Thank you so much guys!

Review 78 (2024-10-16 - Rating: 5)
Nicole was great, very helpful, very knowledgeable, answered all our questions. Great customer service and great personality!

Review 79 (2024-09-13 - Rating: 5)
Nicole was a picture of professionalism and knowledge. Thank you for keeping us informed and educated.

Review 80 (2024-09-24 - Rating: 5)
Nicole was great. She took care of the problem and she has great personality.

Review 81 (2024-09-06 - Rating: 5)
Even though I was the last appointment of the day for a routine service, my technician Zol did a terrific job. He was thorough and took time to explain everything. And he was very nice.

Review 82 (2024-05-06 - Rating: 5)
We had the most Amazing guys John and Daniel out to our house today to help us they made me feel at ease while I had to get some duct work and ac unit replaced..two of the best guys out there!! Definitely will recommend them to anyone!!! And trust me I’m picky!!

Review 83 (2023-06-27 - Rating: 5)
We had a drainage clog in the a/c line that during the night water leaked down through the a/c vent downstairs. We called a few companies that claimed to have 24/7 emergency service but took info to call us back or not at all. After searching and waiting for about 2 hours we searched Google and found Service Experts, gave them a call and walla!!! Lance appeared...very courteous, very professional, explained everything he did before he did it. He was very thorough and real genuine in his task and talk. He explained about a new system they have with their Advantage Program. He didnt try to go into detail, as he says I will call our Tech and he will explain everything.Now in walked Terry!!! Terry was just as cordial and friendly. He explained everything about the system, made sure we understood and again Walla!!! We have found our new A/C company!!!! Thank you Lance and Thank you Terry.We would highly recommend their Advantage Program and this company

Review 84 (2024-02-07 - Rating: 5)
Andrew DavisService Experts maintenance serviceGreat customer service. He was knowledgeable and helpful. He explained all of the issues with the unit, the good and the not so good things about it. He even looked at my hot water heater and explained some issues with it. I appreciate the service rendered. Its Service Experts for me.

Review 85 (2024-04-26 - Rating: 5)
Jeffrey and John did a great job today! I really appreciate them going above and beyond! They are experts you can count on to provide the very best customer experience! Thank you!

Review 86 (2022-02-08 - Rating: 5)
Shout out to Brandon tech no. 186. Great job on my water heaters installation. Very professional.

Review 87 (2024-03-23 - Rating: 5)
Keshawn and Geoffrey were awesome. They explained in easily understandable language what the problems with my system were and the possible solutions, thoroughly answered all my questions, and allowed me to decide what course of action I wanted to follow without pressuring me at all. They were both friendly and personable while remaining professional. I HIGHLY recomment Service Experts. Thanks, guys!

Review 88 (2024-09-17 - Rating: 5)
Nicole performed our maintenance today on the AC. She did a great job.

Review 89 (2024-02-13 - Rating: 5)
We had issues with our water heater and they sent over a technician the same day. Brandon was excellent! Very friendly and knowledgeable and was able to resolve our issue. I will definitely recommend this company and Brandon to all my friends.

Review 90 (2024-12-05 - Rating: 5)
Nicole’s excellent skills identified what was triggering my smoke alarms to go off and creating a powerful electrical burning smell. She is very knowledgeable, professional and prompt. I highly recommend her.

Review 91 (2023-05-31 - Rating: 5)
Today I had Mike Sanders come and do a system maintenance. He was very nice and respectful. He also gave me a quote and knowledge for an issue. I do greatly appreciate that. I have had a good experience with all the employees that have helped me out in the very beginning of getting my new unit. They are all knowledge and provide information everytime. Which I do appreciate. This company has a good team!

Review 92 (2024-07-17 - Rating: 5)
Lance was out here and he did a great job. We’re very happy with it cleaned everything out and it’s running good

Review 93 (2024-04-19 - Rating: 5)
I was very satisfied with the thorough work that tech did to make sure systems was running at it’s optimum. Will always 100% recommend service experts they are excellent are trust worth reliable and dependable and affordable.

Review 94 (2024-02-09 - Rating: 5)
Andrew was professional and knowledgable in his checkup of our system. He honestly assessed our system and gave us reliable feedback. He was on time-actually a bit early which was great. He showed that my time was valuable too. I

Review 95 (2024-10-16 - Rating: 5)
Nicole was very proficient and informative. She was very nice and a thorough technician.

Review 96 (2024-01-27 - Rating: 5)
I highly recommend this company!!! Nicole did a awesome job explaining everything in detail so that I could understand what was going on with my until. Shes a keeper!!!!! As is the others who have come in the past. Im so glad that I found this company you should be very proud of your team they rank higher than any other company!!!!!

Review 97 (2024-10-05 - Rating: 5)
Nichole by far was the best service expert weve had. Shes a keeper!!

Review 98 (2023-11-09 - Rating: 5)
Wanted to write a review to focus on the excellent customer service that Service Experts has in Ocala... Im not a huge fan of the national group as there seems to be a lot of miscommunication so I would strongly recommend communicating through the local Ocala area to get the optimal results. I had an experience today where I was set up for an AC heater check through national and when the maintenance technician (Alfred Salas) came out he realized it was a visit that was not needed as it had been checked 3 months prior. That is where the lack of communication between the national call center and the local comes into play. I was a bit frustrated with the situation as it affects work and waiting for the appointment but he did a quick check on the unit to ensure that everything will still good to go and proceeded to assist with any questions that I had. So though it was an unnecessary maintenance visit I still appreciated the attention to maintaining excellent customer service and he was very kind. Going forward I will be requesting him as this houses regular maintenance technician. Communication and kindness is key when it comes to customer service and he excelled at both The local office is amazing...

Review 99 (2024-07-03 - Rating: 5)
Ken Martinez deserves money! This tech communicated well, was very polite, humble, and proved to know his stuff.Thanks!

Review 100 (2024-09-25 - Rating: 5)
Alfred serviced our air conditioner. He explained everything he was doing and was very courteous.

Review 101 (2024-03-05 - Rating: 5)
Alfred was the most efficient, knowledgeable and personable tech that has performed maintenance on my HVAC. He was very thorough and deligent in his work. In addition, he is an extremely nice person. Thanks Alfred!

Review 102 (2023-07-17 - Rating: 5)
Very happy with the service. Alfred was professional, efficient and very respectful and courteous. He took the time to explain what he found wrong and how to alleviate any unnecessary strains on my ac systems. Would highly recommend him and this company for any service needs.

Review 103 (2024-10-02 - Rating: 5)
I updated my prior review but genuinely felt this update deserved its own review. I was highly impressed with the service we received enough to use an alternate email to leave this review.We recently had the please of working with this company again. I can not say enough about their repeated excellent service. From initial contact to the completion of the job, their team is professional, responsive, and patient through out.To name a few names of excellent technicians (and likely excellent individuals) John and Jeff with their initial review of the issue took their time to go over ALL our options at length. I never felt rushed, pressured, or frustrated. They were both a wealth of knowledge and a joy to converse with. Javier and Anthony did a speedy and great job cleaning our vent work, with some laughs along the way. Josh came through with the installation of the new unit working in the heat for nearly 12 hours to GET IT DONE that day (which we appreciate with our whole heart as our kids were very frustrated in the heat). The WHOLE TEAM worked efficiently without sacrificing the quality of the service. They spoke with us with respect, kindness, and a kind of openness that is rare in business these days. I never thought having AC problems would end up with us making genuine connections and joy. If you have AC issues, or are in need of a new AC unit- just call them. Give them the chance and they will deliver on their promises.We have had four total interactions with this company over the last two years and I have nothing but praises to share.

Review 104 (2023-09-19 - Rating: 5)
Anthony Garcia and Bradley Bacon were very professional, polite, and hard working. They took the time to answer our questions and explain everything they were doing. We would highly recommend them. If we were running this company, we would do everything possible to keep these two fine men on our payroll. Sincerely,The Johnsons

Review 105 (2024-06-06 - Rating: 5)
Ken has been the best AC man I have met.He is honest and does his work the way it should be done.Keep up the good work. 😊

Review 106 (2024-02-09 - Rating: 5)
Very impressed with the knowledge and presentation of the two gentlemen who serviced our issues. Important information was giving to me about our furnace and AC unit and quotes were almost instantaneous. Prices are reasonable and service excellent. Thanks.

Review 107 (2023-02-01 - Rating: 5)
The review is for my annual maintenance today. Alfred (#201) was awesome with his service. He was able to complete it in a quick manner and updated me on everything he did and how my system was operating. Most of the time the techs will just say everything checked out well, but he gave me specs to inform me how exactly my system was doing. Would definitely recommend him coming out again!

Review 108 (2023-07-13 - Rating: 5)
Alfred Salas has to be one of your best Service Technician. He maintains my system like it was his own. He doesn’t overlook any component and is ready to explain what he finds defective along with what is in proper working order. I’m very pleased with the service that he has provided and ask that he be the Technician assigned to return for my next scheduled appointment.

Review 109 (2023-10-03 - Rating: 5)
Had semi annual maintenance performed by Nicole.We always request her because of positive attitude and professional bearing.All actions explained thoroughly.We would never have any other contractors service our equipment.Once again 10/3/23 Nicole provided superb performance.Consistently excellent service 👏

Review 110 (2024-06-11 - Rating: 5)
John came at time expected and took care of maintenance in a very professional and knowledgeable manner. He was also very friendly and helpful.

Review 111 (2024-01-28 - Rating: 5)
Ken Martinez my service technician was very professional and knowledgeable. Appreciated having someone like him taking care of my air conditioner, hot water heater and water softener. Also Brian Fisher was my sales consultant and was very professional and knowledgeable. I cant go wrong with these 2 individuals taking care of my home

Review 112 (2024-10-07 - Rating: 5)
Nicole was our service tech, she is nice, professional and the BEST Service Expert I have ever had and trust me I have had a lot. You should be proud to have her with your company, she is an asset to you!

Review 113 (2024-04-29 - Rating: 5)
Had tech Michael Sanders #175 come inspect my system today. He was friendly and knowledgeable. Everything is working great just minor rust on the coils, but he also told me since my system was installed in 13 that i might get some leaks in the coming years. Made thoughtful suggestions on options when it eventually happens...Update: Geoffrey and John came out today 4/29 and took great care of my system! They gave me great info on the advantage plan, explaining it well and giving me plenty of options. Highly recommend these guys and their business!

Review 114 (2023-02-25 - Rating: 5)
Lance was excellent, he explained everything clearly to me as he was working. He was very kind and courteous to myself, as well as my dogs.He came late in the afternoon on a Friday night just to make sure I had here at least for the weekend. I am so grateful for his service.

Review 115 (2024-09-16 - Rating: 5)
Nicole did a great job. Thank you for sending her!!!

Review 116 (2024-10-05 - Rating: 5)
Nichole is awesome, every time she comes out she is very thorough with the cleaning and she is so pathetic with my kids and even lets them help out. Its always nice having her come out to service our AC!

Review 117 (2024-01-11 - Rating: 5)
Keshawn Wilson of Service Experts saved the day for us today. He came on time and got to work repairing our clogged kitchen sink. He was polite and knowledgeable and got the job done. Highly recommend the company .

Review 118 (2023-10-19 - Rating: 5)
Alfred and Andrew did maintenance. They found a bad uv lamp and replaced. The were very informative and polite. They were professional and would love to have Alfred as my maintenance person. Had him before and hes awesome. Thank you.

Review 119 (2024-01-31 - Rating: 5)
Alfred did an amazing job with our first maintenance on our ac unit. Wonderful to talk to and gave me some great pointers of taking care of ac unit.

Review 120 (2023-05-23 - Rating: 5)
Alfred (ID #201) came out to do my maintenance for my unit and is very respectful, polite, and thorough with his work of cleaning everything out. This is the second time he’s been to my residence and I will definitely be requesting him to come out next time maintenance service is due. He’s helping me maintain my 11 year old unit and ensuring the longevity of it and I greatly approve of his work. Thank you Alfred.

Review 121 (2023-10-20 - Rating: 5)
Service Experts visited my home today after I requested a routine maintenance inspection of my two-year-old HVAC system. Service technician Lance and sales consultant Todd arrived in well-marked company vehicles wearing professional uniforms.Lance performed a thorough inspection and spent lots of time explaining what he was checking for and advising best practices for year-round maintenance that I can perform. My wife and I were extremely happy with the professionalism and friendliness of both men.We signed up for their annual maintenance program which has them come out twice a year. Very glad we called this company.

Review 122 (2024-06-05 - Rating: 5)
Michael E. Was timely and professional! Very good service, and above all was a life saver!! Will definitely call them again! Such a wonderful employee

Review 123 (2024-03-22 - Rating: 5)
Ken came to our home to do repairs on our AC and did a great job. He is very professional and knowledgeable. He is very efficient and we felt very comfortable with him.

Review 124 (2024-01-31 - Rating: 5)
Have used Serv. Exp. for 8 years for A/C service (bought a new unit from Serv. Exp. 5 yrs. ago) and mostly have been serviced by the same technician (James), 2 times a year. Hes always a pleasure to deal with each time. Brian Fisher accompanied James today and tested water softener for us with my permission as I was concerned about my 9 year old system ( and probably needs replacement). I also recently bought a water heater thru Serv. Exp. Unit is great, installation was almost immediately. Have never had any problems of any sort with Service Experts. One of the best operations I have dealt with in Ocala.,

Review 125 (2024-11-26 - Rating: 5)
Avi and Zal did a great job! Quick to arrive and were very thorough checking everything out. Definitely recommend them for your A/C needs.

Review 126 (2024-07-15 - Rating: 5)
Alfred Salas, the maintenance technician, did a great job explaining what he was doing and what I needed to do to maintain the system. Thank you!

Review 127 (2023-09-17 - Rating: 5)
Our air conditioning system stopped working. I called Service Experts in the morning and they dispatched a technician that day. Lance, the Technician diagnosed the problem, researched and found there was two weeks left on parts warranty (!). He ordered the part and came back out to the house as soon as it came in. Lance was courteous and professional. Took time to explain. I recommend Service Experts.

Review 128 (2024-10-18 - Rating: 5)
Very courteous and explained everything. Nicole is awesome

Review 129 (2024-09-24 - Rating: 5)
Alfred did an exceptional jobs professional and friendly definitely recommend

Review 130 (2024-07-19 - Rating: 5)
John was at my house in ocala Florida and he walked me thru the upcoming problems before my a/c unit quits on me. He also explained in detail and showed me what was causing the parts to fail. He gave me options related to care and prevention from a/c unit breaking down. Cant afford the prevention care right now but will try to get on plan that company has total care of unit to take care of my family. Very professional and friendly.

Review 131 (2023-01-19 - Rating: 5)
Alfred #201 and Terry #158 came to the house to perform my first annual maintenance. The were professional, communication was great leading up to the appointment and they explained the whole process as they were working. Their service is greatly appreciated and I will continue to Service Experts in the future.

Review 132 (2023-02-03 - Rating: 5)
We just had a total ductwork replacement including cleaning the air handler. The crew consisted of Johnnie, Josh, and Jamie. This crew works very well together to get the job well done. They were hard-working, courteous and polite. The job was done in a timely manner and the crew definitely paid attention to detail. They were very professional and we would definitely highly recommend this crew and company to our neighbors and friends living in the Villages, Fl.

Review 133 (2024-09-18 - Rating: 5)
She is a great person and a great worker. Nicole She did a great job

Review 134 (2024-02-24 - Rating: 5)
Hey Chris & Bradley were great! they worked nonstop did a great job installing my new A/C and were finished in no time these 2 guys are 5*****

Review 135 (2021-11-29 - Rating: 5)
I LOVE THIS COMPANY! Everyone has been so very helpful and knowledgeable. Most recently we had Alfred Salas (#201) come and do our quarterly checkup on our system and he was amazing! On time, professional, friendly and thorough. He always had a smile on his face and answered all of our questions! I am very thankful we have a great team to keep us and our home comfortable year round!

Review 136 (2023-03-21 - Rating: 5)
Alfred (ID# 201)Alfred was courteous, helpful, and professional. Answered all my questions, and provided full service. Ive had technicians that skimped on the service during their call (didnt clean outside coils, etc) and Alfred made sure to fully service my AC unit. Very pleased with his efforts.

Review 137 (2022-02-22 - Rating: 5)
I had a seasonal maintenance scheduled on my unit,Mike Sanders tech#175 was the technician that was sent out to do so.I have to start out by saying a thousand apologies to him!! My yard is under water and he beat me there I got stuck and he was trying to help and got into a massive ant bed...they tore him up but he stayed in good spirits and was extremely professional and got right to work!Mike went through all my questions and concerns without any hesitation which assured me he knew what he was doing with my unit.With the world in so much uncertainty it was a pleasant appointment and give him high praise for his excellent customer service and knowledge.Thank you so much for this experience and as always keep up the great work!!I wanted to thank Mr Alfred Salas tech#201 for taking care of my routine maintenance on my unit. He was very pleasant . We had a small tree trying to grow by the unit he cut it down for me. Service experts and their team are by far the best !!! Thank you

Review 138 (2021-09-22 - Rating: 5)
I have been a SERVICE EXPERTS customer for 5 years and highly recommend this company to anyone. Since day one this company has been highly professional, very responsive, on time, reasonable and their technicians are awesome!Rob Wanczyk (technician) has come out to service & do yearly maintenance on our unit the past 2 times we have called and he is professional, polite, on time and takes pride in his work. Thank you Rob, we sure do appreciate you!Thank you Service Experts for being such a great company to do business with for the past 5 years! Keep up the great service, your the BEST and we appreciate you all!Highly recommend this company!

Review 139 (2023-01-31 - Rating: 5)
Alfred 201 took excellent care of my family’s units. It was obvious that he knew exactly what he was doing. Best of all he helped to educate me. I have been a Service Experts customer for many many years and feel gratified to have expert help. Alfred went above and beyond, explaining how thesystem works and the different actions I can take to avoid any issues.I am a customer who gets service twice a year. Please send Alfred again next time and the times after.

Review 140 (2023-05-19 - Rating: 5)
Brendan and Jorge were amazing to work with! My AC went out during one of the hottest months of the year. Unfortunately I had to have my AC unit replaced, however they worked with me to ensure I received the best for my money. They made sure that i understood each and evey item, product, etc along the way during the peocess.I would absolutely recommend this business to anyone and everyone.I had to add an update due to the fact that , as previously mentioned, I had to get a new AC unit. Before Brendan and Jorge left my house they had already made contact with the install techs and they were loading their trucks right then to come install my new AC unit. Jordan, Ken, and Anothoy arrived to do the installation and stayed until the job was complete. They were so professional, polite, and just an overall amazing team. These guys were not leaving until I had air that day, and they absolutely meant that. Becaue theses guys were willing to do my install at 3pm that same day, they also knew that it would take a min of 5 hours to complete, these guys stayed until 1030 that night, and when they left I finally had AC again. I was so impressed with their overall attitude, and how much they cared about ensuring that I did not go another night without having AC. Truly amazing group of guys that i hope the Company is proud to have them as part of their team. Its people like this that deserve to be acknowledged for what they do.So I still stand by my initial review, I would absolutely, without hesitation, recommend this Co to everyone and anyone!And to all of the individuals that helped me get my new AC unit and install it, a huge THANK YOU, YOU ALL ARE AMAZING!!

Review 141 (2024-06-06 - Rating: 5)
We had a great experience with the installment of the UV light in our AC unit with Alfred and Dan

Review 142 (2022-05-13 - Rating: 5)
I have been with Service Experts for 11 years. I have had many techs all of them great! Recently needed some work done and Lance came out to do what needed to be done, I have had him several times in the past and feel comfortable with him and his opinion. He suggested that I may want to consider their Advantage program as my unit needed a little more help than just cleaning. He then explained everything about the program taking his time and making sure I was well informed. He also spoke with a salesman to make sure they could keep my payments down to where I needed them to be. I told him I would talk with my husband and get back with them. We decided to go ahead with this plan. So salesman Matt came out to finalized everything. I was really dreading this because you know salesmen. I must say he changed my mind about salesmen if all were like him. He answered all my questions and concerns did not rush me at all. It was like I had known him all my life. I have dogs and he was very personable to them also. Sales manager Logan was here this morning to introduce himself. Very nice young man again like Matt and Lance very easy to talk too. My installers today were Oscar and Anthony very respectful great workers. Did a great job and answered any questions I had. So far everyone I have come in contact with at this company over the last 10/11 years have been great. I will recommend them to all my friends here in Ocala.

Review 143 (2023-11-17 - Rating: 5)
Alfred came today to give a first time check for our newly purchased home. Very informative and kept me in the loop the whole time. We will be using this company and specifically Alfred again.

Review 144 (2023-02-27 - Rating: 5)
Alfred came out today to replace an air filter in our new system. He was on time, very respectful, and took the time to explain the system to me. Service Experts put in a new AC in January. Its been great! The company is very trustworthy. We have used them for about 10 years.

Review 145 (2024-04-23 - Rating: 5)
Jon and Geoffrey were awesome and knowledgeable in service products. I was very satisfied with todays visit. The company overall was fast and efficient.

Review 146 (2024-06-21 - Rating: 5)
Okay Alfred he came out to my unit did great good to talk to very informative polite and did a great job I want him for all my needs

Review 147 (2023-04-03 - Rating: 5)
Alex had our A/C running within 5 minutes after arrival and is such a personable guy! We were so impressed with the company and its employees we decided to sign a contract for regular 6 month maintenance/repair visits. The prices are quite reasonable as well. Thanks Service Experts.

Review 148 (2024-09-23 - Rating: 5)
John and Jeff were awesome today. They are very professional

Review 149 (2023-12-11 - Rating: 5)
Had Service Experts tech Ken Martinez and I wanted to shout out what an awesome job he did. He took his time cleaned up my unit did the maintenance and answered my questions. When he left my unit looked brand new. Thankyou Ken

Review 150 (2024-12-18 - Rating: 5)
Nicole was the absolute best, very professional, knowledgeable, polite just over all couldnt have had a better tech here to work on our A/C.HIGHLY RECOMMEND

Review 151 (2024-02-06 - Rating: 5)
I have been with Service Experts since moving to Florida. I am an Advantage Customer which means I dont have to worry about any maintenance issues. The technicians that come to my home for service have all been very good. The technician (Nicole Merrill) who came today was exceptional: thorough, knowledgable, communicative and professional. I will be asking for her to be sent out handle all my future appointments. Thanks Service Experts for keeping me warm and cool.

Review 152 (2022-02-23 - Rating: 5)
This time we have Rob W #188 tech. And he was wonderful. He let me know when he was on his way. He talked while he worked and was super friendly with even the dogs. For my first experience with a new home and a service expert I really like these guys.

Review 153 (2022-04-14 - Rating: 5)
The technician Alfred Salas (tech service #201) was knowledgable, professional and courteous and did a great job. And he was pleasant which is rare to find in any service tech these days. He made the service appointment much less hassle and aggravating than my previous experiences. He showed up on time and was very thorough in doing the work and explaining everything he did and why and what parts of the system hed checked, etc. I would definitely use this company again and request this technician.

Review 154 (2022-02-24 - Rating: 5)
Alfred Salas came out to do routine maintenance on our unit he was very pleasant. He even cut out a small tree growing beside our unit!! I love Service Experts and I would not use anyone else. Thank you for always providing excellent customer service and top of the line service to our unit. Sincerely Mendy Benton

Review 155 (2023-11-29 - Rating: 5)
I called Service Experts because the heat was not working on my A/C unit. This was on Monday. They came out immediately and fixed the problem. Ken and Andrew were very professional, very informative and very kind.I would call them again without hesitation and highly recommend them. 🙂

Review 156 (2023-02-28 - Rating: 5)
We’ve been using Service Experts for awhile now. They are excellent! Today Mike was here to do a regular maintenance check and he was very thorough. We have a full house unit and a smaller unit for our lanai, he inspected both units. He was very kind and respectful. Asked if we needed more filters and placed and order for them. We would highly recommend Service Experts.Jim Gardon and Cindy Berry

Review 157 (2023-07-06 - Rating: 5)
Alfred was here today, was very happy with him. Resolved long time issues. Signed me up on membership. Very honest and professional. Highly recommend him. Thank you

Review 158 (2024-05-04 - Rating: 5)
The technician they sent us to perform our AC maintenance was awesome. The technician went over thoroughly with both I and my husband about our unit and what we have which we had no idea and was never told what our unit and thermostat can do, not until today and we have had this unit now since July 13th. 2019. the technician today did a excellent job. Need more service technicians like him around. Service Experts you have a great employee there. Treat him well as he surely deserves it. I and my husband are really hard individuals to please and the technician did a very good job.. Keep up the good work. We have put down to have him as our service tech for now on..

Review 159 (2022-01-01 - Rating: 5)
My air was not working and I called for service. Diego came out and he was so professional and courteous! He took the time to thoroughly inspect my unit, repaired it and even waited a few minutes to double-check that the unit was working properly. He had actually planned to come out to check the unit the evening before, which would have been around 10pm but I just didn’t have the heart to have him come out. He made sure that my service call was in the queue the next day. I really appreciated his work ethic and attention to detail and I would request him if anything goes wrong in the future

Review 160 (2022-11-02 - Rating: 5)
My Technicians David and George were punctual, professional, kind and incredibly helpful. They diagnosed my A/C issues and gave me helpful advice on some DIY fixed for simpler problems. Outstanding service, will definitely call again.

Review 161 (2024-10-02 - Rating: 5)
This is the second time within 7 days, as we were still having issues. Nicole was great, introduced herself, performed the check of the system and explained what was going on, because I like to write things down. She was very personable -customer service is big in my book. Im still not sure how Im feeling about Service Experts just yet, but Nicole is making the process more smoother. Thanks Nicole

Review 162 (2023-10-06 - Rating: 5)
Service Experts tech, Keshawn W., came by 2 days ago and did a great job servicing my water heater for my Advantage plan maintenance. He was very personable and professional. He explained what was going on, and we spent time just chatting about life. Time flew by, and there were no issues afterwards. Great tech and would definitely recommend.

Review 163 (2021-09-14 - Rating: 5)
My technician who came out today, 9/14/21, was Lance and he was so professional and polite and corrected the installation of my coil from a previous technician. He was here approximately 4 hours and did an amazing job in going through my system to make sure that I didnt have any more problems. I was extremely impressed with his knowledge and attention to detail and giving me some tips about replacing my filters. I hope if I have any more problems in the near future that he is the one that will assist us! Thanks again Lance, Victoria Petno

Review 164 (2024-08-13 - Rating: 5)
Alfred Salas was very personable and well knowledgeable. He did a great job cleaning and inspecting our a/c.

Review 165 (2021-12-09 - Rating: 5)
A neighbor recommended this company to us. Matt came out within hours of speaking to the installer at our neighbors. He was very knowledgeable and professional. We fully expected to have to wait up to 6 weeks, very pleasantly surprised that they had the equipment in stock! The very next day, Oscar the Tech came out. He worked hard all day long pulling our old HVAC system out and installing new. White glove service! Monday we are having the old duct work pulled out and a new duct system installed. I am very impressed, top notch equipment, and customer service.

Review 166 (2021-02-03 - Rating: 5)
Had a new electric water heater installed by Brandon. Very courteous and professional.Job well explained and well done.

Review 167 (2022-09-12 - Rating: 5)
Alfred helped tune up our AC system and spoke with us about other services we are interested in getting done. He was very knowledgeable and thorough. Highly recommend using this company and asking for Alfred S.

Review 168 (2023-09-30 - Rating: 5)
Alfred was very knowledgeable and professional. I was having fall maintenance done on our two systems, and I really feel like he went the extra mile.

Review 169 (2022-01-31 - Rating: 5)
I am so pleased with my service call with Michael Sanders! I had a difficult time, (because of my busy schedule) finding a good day to get scheduled so I kept putting it off, but Michael explained why the check-up was so important. He was so thorough in his work and so clear on his directions. I cannot say enough about the value of this visit. I will most definitely follow through with his suggestions and I will make scheduling my next check-up a priority!

Review 170 (2024-04-18 - Rating: 5)
John was very efficient, polite and helpful. He got right to work and then showed me what the problem was and the parts that had to be replaced. Thank you, Phyllis Luester

Review 171 (2023-10-12 - Rating: 5)
Alfred and Andrew came out to my house to service my AC. Friendly and professional service. Alfred was quite helpful and talked us through everything that was going on with our system.

Review 172 (2021-11-05 - Rating: 5)
I just wanted to say how nice my experience was with Alfred Salas (#201) He came out to do a scheduled maintenance check on my air conditioning unit. He was very courteous and very helpful. Even though my unit is very old, he went above and beyond to make sure he did everything he could to keep it going as long as possible. He was great, highly recommend.

Review 173 (2023-12-12 - Rating: 5)
Very knowledgeable and polite. I highly recommend. They located possible future problems with thermostat wires that would leave my system down in the future. With soaring temperatures in Florida that is vital. Thanks so much.

Review 174 (2022-06-02 - Rating: 5)
We had our AC installed by them 5years ago and they did a great job, the box that the AC sits on on the garage needed to be fixed at the time but wasn’t done, it progressively got worse over the years and the water would not drain properly any more. All the technicians came out and helped trouble shoot it especially Lance helped fix it so it didn’t leak for a year but it continued sagging and start to leak again he went back and told them about the issue that should be fixed. The next day Chis Rynnina #165 and Bradley #718 gave me a call and said we can be there today to fix the box. They cut out the AC put a new deck on the box and reinforced it, they did a great job and we also thank Service Experts for taking care of it at no charge to us.

Review 175 (2023-07-29 - Rating: 5)
Service experts was quick and efficient. Alfred Salas was very knowledgeable and was able to make it to my home at the right time! I will definitely recommend service experts to my family and friends. Thank you for the best customer service! So attentive and helpful!

Review 176 (2022-09-21 - Rating: 5)
Alfred Salas #201 was an excellent technician. He thoroughly reviewed our equipment, and provided a detailed status of the work he performed - both oral and written. Additionally, he provided recommendations and costs for additional protective services but was not pushing a hard sell - much appreciated.

Review 177 (2023-06-13 - Rating: 5)
I want to say how much I appreciate ServiceExperts for our AC service. Mike Sanders came and did our service, found 2 problems and fixed them, also gave us quotes for ceiling drop and duct cleaning for future services. Thank y’all for being professional every time.

Review 178 (2024-02-22 - Rating: 5)
Anthony and Jeoffrey were awesome and super polite and respectful of our home there where dressed nicely came in did our check up and where great all around easy to get along with and super funny 10/10

Review 179 (2022-05-17 - Rating: 5)
Alex was my service technician today. The pool’s heat pump service light was on. He arrived on time, diagnosed my problem right away. He had the correct parts in his van and soon had the unit back together and working properly. Alex was very polite and professional. I would recommend this company to my family and friends.

Review 180 (2022-04-12 - Rating: 5)
We called Service Experts with a water heater issue at about 1 pm. Brandon, the technician, was at the house around 4 pm. He evaluated the problem, obtained a new water heater and had it installed...all before 7:30 pm..the same day. Now thats fast service.There was a communication issue that Brandon had to deal with as well. He was very patient dealing with phone calls to work out the specifics. This might not be the least expensive outfit in town to deal with, but they sure are the quickest..... and, they have Brandon working for them. He was the best of the best.Thank you so much Brandon.

Review 181 (2023-03-28 - Rating: 5)
James was awesome!We’ve been having issues with our AC for quite some time now. James assessed our system and gave us helpful maintenance tips on upkeep. Thank you so much Service Experts!

Review 182 (2024-12-19 - Rating: 5)
Lance is a perfect teecnitio with skills knowledge.patience and personal,Ty. I have used this company for many, many years. Highly recommend them,,,,,

Review 183 (2024-10-01 - Rating: 5)
We had Afzal come out to clear a blockage. We will be requesting him for every maintenance. He was thorough in not only fixing the issue but explaining everything he was doing. Very polite and courteous guy! Great Hire!

Review 184 (2023-01-27 - Rating: 5)
Alex and Charlie are great !!! They’re funny and knowledgeable. Would definitely.24 hour update…. CHRIS Rynning came out next day and installed my new AC in less than 4 hours!!! He’s kind and knowledgeable!!! Thanks everyone.

Review 185 (2023-12-05 - Rating: 5)
Just had Alfred here to do a fall service on our unit and he is fantastic. Alfred is the only person we want servicing our unit. Super polite and explained everything to us.

Review 186 (2023-02-24 - Rating: 5)
I had David and ken come out to my house and within the hour they had done a full tune up and cleaning. They had completely informed me of any possible problems I may have in the future. They provided excellent service and even helped me save money by applying for their program.