Deans Home Services
Located in Minneapolis, Minnesota
Address: 6701 Parkway Cir #600, Brooklyn Center, MN 55430, United States
Phone: +1 763-344-5913
Rating: 4.7
Services
- Identifies as Black-owned
- Identifies as women-owned
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Repair services
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Drainage service
- Heating contractor
- Furnace repair service
- HVAC contractor
- Lighting contractor
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-25 - Rating: 5)
Aaron, Nick and Kong are amazing! The quality of the work with their overall friendliness and curtesy makes Deanās the best. This is my second time using Deanās, and Iām even happier this time around. -
Review 2 (2024-12-28 - Rating: 5)
Wow is all I can say. We had 2 technicians come out Aaron and Eric. Aaron installed our new gas oven for us. Incredible customer service. I have a very chatty 4 year old and Aaron was so patient and explaining what he was doing and what his tools were for. Even helped my 4 year old with his toy tools. Aaron was quick but we didnāt feel rushed when asking questions. Overall amazing experience. Then we had Eric to check our furnace and again Wow! Incredible customer service again. Great with screaming crazy kids again. Very patient and amazing experience again. Itās rare to get this great of service from one person anywhere let alone 2 people who were genuinely nice and great to have here. Thank you!! -
Review 3 (2024-06-27 - Rating: 5)
Replaced our 23 year old defunct central Air Conditioner and furnace with a new Amana Heat Pump and gas Furnace from Deanās. Ordered at 5p on Monday from Casey (same afternoon visit and good-better-best quotes), they arrived 8a on Tuesday to install. Very professional, great communication even providing a text introducing the lead technician, Luke, with a picture before they arrived.Luke and Dave did a great job with the install, clean work and maximized the air flow by installing the furnace on a box so it is able to draw both side and bottom air. Made sure to walk through the system and new thermostats and provided the install report and invoice before they left.Deanās delivered in response, communication, and quality they are clearly a different quality of company from the many Iāve worked with person and professionally. The system is quiet and a huge improvement in performance and comfort and look forward to years of high efficiency results. -
Review 4 (2024-12-07 - Rating: 5)
I canāt say enough great things about Deanās! My water heater developed a leak that I could immediately see would require a full replacement. I gave Deanās a call at 7pm where they took my info and let me know someone would be giving me a call back. I assumed they meant next day since this wasnāt an emergency situation and I figured their sales and scheduling team wouldnāt be working at this time of day. I was so pleasantly surprised to get a call back in about 60 seconds, where they got me set up for an appointment the next morning.The next day their communication to let me know exactly who was coming and when was the best Iāve seen for a service company. They arrived right when they said they would and continued demonstrating incredible levels of customer care and service. They confirmed Iād need a new water heater and we started talking about timing to get it replaced. They asked when Iād hope to have it replaced. I said as soon as possible would be great. They said how about in an hour from now! Sure enough, an hour later and I had a brand new water heater at a competitive price. They took great care of the house, laying down drop cloths anywhere they needed to go, and covered their shoes with protective booties to prevent tracking in any dirt or water.Even payment processes were convenient, transparent and they provided detailed invoices with photos of the work for my records.From start to finish, probably the best service Iāve ever experienced for any company like this. Great job to the entire Deanās Home Servives team! -
Review 5 (2024-09-26 - Rating: 5)
Fantastic service from start to finish!Jake was our plumber and he explained everything needed and gave 3 options to help with cost.Friendly and get social skills along with some of the best plumbing!DEANS!thank you! -
Review 6 (2024-11-11 - Rating: 5)
Dan & Andrew installed a new Amana furnace in our home today and did a phenomenal job. Dan took us through operation of the new system and recommended maitanance. Not fun money to have to spend, but we are confident in the product and look forward to the great service. -
Review 7 (2024-12-13 - Rating: 5)
I requested a service call due to loss of water pressure from my newly installed kitchen faucet. My serviceman, Alan, was not only timely, but friendly. I explained my faucet situation, and after answering a few of Alanās questions, he unscrewed the aerator and found seal tape blocking the water flow.What a relief that it wasnāt a bigger issue, and Iām happy to say, there was no charge for this discovery!!Thank you Alan for your generosity and expertise. And thank you Deanās Home Services for your easy hassle free scheduling. -
Review 8 (2024-12-11 - Rating: 5)
We reached out to Deans on a Sunday after we lost power in part of our house, including the circuit that our water heater was on. They promptly responded to the chat that day, and the electrician (Cory) was here first thing the next morning. He was super helpful, professional, and went over our options with us and pricing up front before we agreed to next steps on repairs. They had waived the service fee for a promotion this month, and not only did Cory fix the problem outlet, he gave us advice on how to avoid future issues, fixed an issue with our gas fireplace, and even added an outlet wed been wanting in our entry way. Very fair pricing, great service, and highly recommend Deans! -
Review 9 (2024-07-23 - Rating: 5)
Worked with Tony, Ryan S., Alex, Ryan and Jake to repair a broken main drain. These guys know their stuff! Not only are they super knowledgeable, and very friendly, but also extremely courteous and professional. Couldnāt be happier with their service. Excellent work! We will work with Deanās Home Services for all our future home services needs. -
Review 10 (2024-12-10 - Rating: 5)
Our electrician name was Zack B, super friendly, very professional, and loved our super extra dog! He did amazing work, got done in less time than expected, and didnt try to up sell the repair like a few other companies we contacted. Overall, it was an excellent experience, and I will recommend Deans to anyone looking for electrical repairs! Thanks, Zack B and Deans, for the great work and financing options! -
Review 11 (2024-11-25 - Rating: 5)
Nick was amazing! He arrived right on time, was friendly, professional, and super helpful. He went over everything in detail throughout the whole install and repair. I highly recommend Deanās for your plumbing and/or electrical needs. -
Review 12 (2024-06-24 - Rating: 5)
2nd time Ben has been to my house. Very competent and works quickly. Top marks for respectful nature and how well he communicates with customers! Adam came for my annual HVAC service and found both motors leaking badly! Jeff came and laid out all my options. I chose to put a new system in. But then rock star Josh showed up. This guy really cares about the customer, doing everything necessary. When there were clearance issues hr spent half the day on the phone. When he came back two days later with a solution, he and Scott finished installing the new system. Deans proves their solid reputation with people like Josh every day! -
Review 13 (2024-11-15 - Rating: 5)
Matthew and the team did a spectacular job with the install of a new air conditioner and ductless mini split system. They were very conscientious about keeping the work space clean and tidy, and the craftsmanship of the work was excellent! Very clear communication and knowledge of the products. I would highly recommend Deanās and the HVAC installation team. The sales process was also excellent, no pressure, incredibly informative, and competitively priced. The whole Deanās team is very respectful and goes the extra mile to ensure the customer gets what they need. -
Review 14 (2024-11-19 - Rating: 5)
We had no idea who to call when we needed a diagnosis for our wet ceiling. Given weād spotted their vans around our neighborhood, we decided to give Deanās a try. So happy we did! They responded immediately, and Tyler, our plumber, was amazing. He took the time to educate us, to connect us with mitigation services, and to provide us immediate resolution to our water issue. Weāll be trusting them going forward anytime we have home concerns. -
Review 15 (2024-12-12 - Rating: 5)
Mike Washburn came, gave us a great estimate, and fixed all of our leaks. He has great attention to detail, made notes, photos, and videos of everything. Super nice guy. Will definitely use this company for all of our plumbing and will specifically ask for him. Great customer service. -
Review 16 (2024-12-30 - Rating: 5)
Had some issues with a clogged drain. Called up Deans and they were able to have Colin M come out the following day. He did a great job, fast service, kind, and took care of the problem. Will recommend! -
Review 17 (2024-11-06 - Rating: 5)
Just when you think customer service is dead foreverā¦in walk Nathan and Cole perfectly punctual and super personable! Dealing with a new water heater and softener in a VERY small space there were a few challenges that they solved using their expertise and collaboration with multiple technicians. Impressive team work resulting in an excellent installation! Not only did they patiently answer my many questions, they left my home cleaner than when they arrived. Itās much easier making that final payment when you feel you have received quality work. Deanās Home Service is now at the top of my list. -
Review 18 (2024-10-28 - Rating: 5)
Fabulous customer service! I am a member but I recently needed some electrical work done in my house and called Deans. Zac B came out and went above and beyond! He was so friendly and incredibly helpful, making recommendations for things I will need to watch out for in the future. I highly recommend Deans and am glad to be a member for the peace of mind it gives me. -
Review 19 (2024-11-30 - Rating: 5)
I cant say enough good things about Eric W. and Deans Home Service! I had a pinhole leak in my water supply pipe, and they were able to provide same-day service within just two hours of my call. Eric W. was the epitome of professionalismāpunctual, knowledgeable, and incredibly courteous. His plumbing skills are top-notch, and he went above and beyond to ensure the job was done perfectly the first time.Eric also took the time to explain everything clearly and patiently answered all my questions. He even identified a potential issue with my hot water heater and provided proactive advice and solutions to address it before it became a problem. The customer service from start to finish was exceptional, making the entire experience seamless and stress-free. -
Review 20 (2024-11-19 - Rating: 5)
Thank you Shawnee for being outrageously professional. š You saved us from much aggravation as we anticipate new kitchen appliances being installed tomorrow. Same day service, complete review and listened to our needs. Inspected our current situation, installation of what was needed! Then assured everything was ready. Thank you! Plus, she managed our expectations related to new kitchen appliances. Provided instructions and told me to call her to troubleshoot any problems the installers may encounter. Whew! I dont want Home Depot to troubleshoot. Haha! Thanks again for the amazing service!!! -
Review 21 (2024-07-29 - Rating: 5)
Nobody wants find out they have run into a serious plumbing issue, but working with the team at Deans made it a little easier.Joshua was a great tech I met first and he had to break the bad news. Alan then came out and was a very nice, personable guy. Made it easy to for me to extend my trust in the company and get work started, ended up with Brad coming to do the job. I found Brad to beprofessional, respectful, very knowledgeable and again made me feel I could trust and feel good about the work being done. I would recommend Deans to anyone not sure about who to use in their homes -
Review 22 (2024-12-07 - Rating: 5)
Amazing! We woke up one morning and had no hot water. After trying other resources for help and being told they might be able to come out in two days, Deans responded immediately and as a result we had a new water heater by the afternoon! The team is beyond competent as well as being genuinely friendly. Deans!! -
Review 23 (2024-11-14 - Rating: 5)
Another great install by Deans Home Servies. From the bid and sale process with Ray through the installation and testing with Nolan and Joshua I experienced great communications and competitive pricing on my new furnace and AC. These guys are respectful of me and my home as well as working efficiently and leaving my place spotless. Thanks! -
Review 24 (2024-10-02 - Rating: 5)
Professional, helpful, efficient. Called in the morning. Alan came out same-day and was able to identify the problems and get a technician to start the work later that day and they were finished by lunch the next day. Brandon, the plumber who provided the service, did a great job. I didnt like the amount that I had to pay, but Deans were considerably less than a previous quote from a local competitor and the quality of service and overall experience was much higher. -
Review 25 (2024-09-25 - Rating: 5)
āEthan is an exceptional specialist in his field. From the start, he guided me through every step of the process with great professionalism. His knowledge and attention to detail are unmatched. I was so impressed that I wonāt hesitate to recommend him to all my friends and family, including my three daughters. If youāre looking for someone truly skilled, Ethan is the best choice. An unbeatable professional!ā -
Review 26 (2024-08-16 - Rating: 5)
When we moved back to Minnesota, we bought a fixer upper condo in St Paul. We needed an electrician. Luckily we found Deanās Home Services.From the instant we met Bryan P we knew right away we wanted to work with this company. He was neat ,clean, and very professional.We explained what services we wanted, and he took the time to explain the process of the job.He was very knowledgeable.When he returned to do the work with Dylan, also very professional, they got right to it, answered any questions we had before starting and during the job. Dylan was called to an emergency job, but before he left, got a good start on the project.Bryan went above and beyond. When we discovered we had cement walls, he figured out a way to do the lighting in the bathroom that was pure genius. It looks beautiful.Bryan and Dylan were genuinely so nice, kind and patient.Bryan returned to make sure everything was good, and we were 100% satisfied. We were and we are going to share our rock star experience with our neighbors and friends.Lastly we are going to work with Brian B, as soon as the bathroom is ready for a plumber. We met him as well, also professional, and very nice.In conclusion we highly recommend Deanās Home Services, and am sure any professional who works with them will do an excellent job. -
Review 27 (2024-11-14 - Rating: 5)
We had an emergency situation that required a plumber, and Deans Home Services quickly responded and had one of their team members at our house within 2 hours. They quickly diagnosed the problem, suggested the solution, and offered installation the next day. They did all of this for a 1st time customer! Their people were very professional, knowledgable, and friendly. We had a great experience working with their team and we are happy to refer others to Deans Home Services. -
Review 28 (2024-08-19 - Rating: 5)
I would like management to know that the project that was handled by Deans service at my home last week, that the employees are exceptional! Please give a big shout out to Erik, Nate, Brad and Nick and all other staff that helped those days at my home. The staff is very professional, courteous and they know how to get the job efficiently. I have so much respect and admiration for these hard workers, very trustworthy. The job was major. They had to put in new PVC because the cast iron pipes rusted out. Jack hammer almost the length of the basement. I so would use their service again. -
Review 29 (2024-12-04 - Rating: 5)
I had 2 toilets replaced. Tom is the plumber who responded to my service request. I appreciated that he asked what my concerns were and more importantly listened to them. Tom assessed the situation and offered options. He was professional, skillful, knowledgeable, prompt, friendly, thorough, and respectful. I appreciated that he explained what he was going to do, then did the work, and cleaned up after! -
Review 30 (2024-10-16 - Rating: 5)
I was inspired to write my first ever Google review because we were so impressed by our experience with Deanās! We had a new sewer line installed, and throughout the process, the people we worked with were exceptionally professional and kind and communicative, and got the project done quickly. We will be calling them again, and referring them to everyone we know in the meantime! -
Review 31 (2024-07-25 - Rating: 5)
Casey was exceptionally professional and answered all of my questions about adding a mini split. He even coordinated a visit by an electrician on the same day! Grant the electrician was awesome! He swung by and figured out everything. He explained the different options and helped me understand the impact of going with each option. So thorough and professional. Another great experience from a different part of Deanās home than I have previously used. Thank you! -
Review 32 (2024-09-09 - Rating: 5)
Im a Deans Club Member and highly recommend the service. Due to the free HVAC inspection that members get annually, they found some urgent gas leaks that needed immediate attention.Steven R., Matthew W., and Nolan J. were the 3 techs I worked with to get this resolved.... all were extremely great, understanding, approachable, and friendly. Excellent customer service from top to bottom, including the support folks at their dispatch office.The gas leak problem was found on a Friday and they were able to schedule the fix for the immediate Monday so I was quite impressed with how fast that was able to happen.I highly, highly recommend using Deans and will continue to preach about their level of customer service to folks within my network. Thanks so much! -
Review 33 (2024-09-25 - Rating: 5)
Deanās Home Services provided excellent service at affordable prices. The staff is competent, helpful and professional. Communication was outstanding and made the process of getting a new water softener a breeze. Weāll definitely go back to them for our water heater and utility sink replacement. Highly recommend this company!!! -
Review 34 (2024-07-28 - Rating: 5)
Absolutely outstanding service! From the moment I contacted Al Farr, I was impressed with his professionalism and prompt response. He quickly diagnosed and fixed the issue with our plumbing, demonstrating exceptional skill and knowledge. His friendly demeanor and clear communication made the entire process stress-free. The pricing was transparent and fair, with no hidden costs. I highly recommend Alan Farr to anyone in need of reliable, top-notch plumbing services. Five stars well-deserved! -
Review 35 (2024-08-29 - Rating: 5)
We had an exceptionally positive experience working with Deanās Plumbing serviceWe worked with Jake from Deanās Plumbing, who fixed our plumbing issue within a few minutes. Our experience working with Deanās Plumbing and Jake, was amazing and also in sharp contrast to negative experiences weāve had with other well-known plumbing companies.We also had questions about future installation of some extra outdoor hose options and Jake assessed the situation and promptly provided thorough and comprehensive estimates within an hour. -
Review 36 (2024-08-29 - Rating: 5)
Edward came out to look at a backed up floor drain. He walked me through my options and made sure I understood what was happening and costs associated before proceeding. Turns out it was the main line so he brought out the bigger snake to work on that. Then brought Sam out with the camera to ensure that everything was cleared and no issues. Still have a little work to do, but again, they were both upfront about worst case scenarios and what they thought the issues could be. Both were super friendly and made sure I was informed throughout the entire process!Josh came out with a more powerful snake. Was able to break up some additional roots. Very nice and personal, yet professional- and again kept me informed of the process as he went. -
Review 37 (2025-01-08 - Rating: 5)
Aaron D. needs a raise. Just kidding he was truly professional and courteous and provided me with incredible information on my next plumbing project. Appreciate the time and effort in put into replacing my toilet. -
Review 38 (2024-10-28 - Rating: 5)
Eric did an excellent job of answering all my questions. He is a real pro. The install guys and electrician showed up today....I was very impressed with ALL OF THEM. They were all very courteous and professional. I would recommend Deans to anyone needing plumbing and electrical stuff. -
Review 39 (2024-07-04 - Rating: 5)
Aaron Dwinnell is a great plumber, very professional, and an individual that takes pride in his work. I highly recommend Deans Home Services, as they were able to do a complex job same day when others walked away. -
Review 40 (2024-10-29 - Rating: 5)
Deans provided great service for my lighting needs! Cory did professional work carefully listening and answering all my questions. Cory comes highly recomended! I am very happy with Deans Home Services. -
Review 41 (2024-12-12 - Rating: 5)
Easy to schedule, came in reviewed the work and quoted on the spot. Great service, no headaches from office to technician. I would recommend their services and will be using them again. Thanks for taking the stress out of the issue for me. -
Review 42 (2025-01-04 - Rating: 5)
Aaron was amazing installing our water heater. Great guy. Very personable and punctual. Does really good work. -
Review 43 (2024-08-15 - Rating: 5)
Deans HS was one of several AC contractors that I consulted with when an older AC unit went out. I met with Ray R. He was energetic, respectful, and clearly enjoyed working for Deans. I was impressed that he was only service provider that checked/verified that all as is electrical or plumbing would not require replacement or upgrade. I appreciated his patience in answering my many questions about system options, costs and timeframes. Deans met my criteria for a replacement system and worked to get in budget.Installers Josh B and Andrew completed job a week later with seeming ease. Confident, competent and respectful. I am glad I decided to join The Club! -
Review 44 (2024-12-10 - Rating: 4)
Tech was great! He was personable, friendly, professional, and so knowledgeable. Highly recommmend Deansā and request Brandon S.! For sure I will be using them again if my furnace goes out! -
Review 45 (2024-08-30 - Rating: 5)
Deans Home Service staff were all very professional and willing to assist me. I really appreciated being sent a picture of my professional with some background information. Alan was pleasant, knowledgeable and made sure I understood what services needed to be done to resolve my issue. I would welcome Alan into my home anytime. -
Review 46 (2024-10-08 - Rating: 5)
My appreciation to the crew, Ryan J.- Ryan S.- Alex K. for the minimum disruption to the yard and house while repairing my sewer line. The equipment they used looked new and modern. Sam D. Assessed my troubles on Friday and Tuesday Im back to normal. At a price tag I think was a good deal. Very Satisfied! -
Review 47 (2024-10-06 - Rating: 5)
We discovered a drain problem on Friday night. My regular plumbing company couldnt help until Monday. I called Deans and they had Joshua out early Saturday. He did even more than we expected and gave us some advice on how to keep that problem drain open permanently. Great service. And how wonderful to talk to someone who loves the company they work for. I would recommend Deans to anyone. -
Review 48 (2024-08-30 - Rating: 5)
Josh came on time. He was courteous, friendly, and knowledgeable. He explained what he was doing and how things worked. He had done many jobs very similar to my main drain clog on a 100 year old Minneapolis home. He let me know my further-future options on my very old underground drain system. Even though he had some difficulties with clearing my main pipe to street....the invoice was the same as quote given to me a day earlier by a separate technician from Deans. As of now I am very pleased and will recommend Deans. I met 2 of their technicians at my home; (Josh & Trevor). They were both knowledgeable and professional. Thank you, Jack -
Review 49 (2024-07-23 - Rating: 5)
I cant be more happy with the service from Deans. Filled out the online quote Friday night around 8:30-9:00 and received a phone call Saturday morning to schedule service and Cody B was available Saturday afternoon. I couldnt believe it. He came over and was polite and honest. He didnt try to sell us the best option. He quoted out good, better, best and then explained the differences between the 3. Best part about it was when we told him that this wasnt our forever home he actually recommended the good option. Based on that and also how we got along we didnt even want to quote out other companies. We felt so comfortable with him and how he treated us that we said yes right away. To top it all off, this took place on a Saturday and when asked how far out install time was he said they could be out to install on Tuesday! A 3 day lead time? No brainer! I would definitely recommend Deans to anyone looking for an honest non-pushy assessment of any service they provide! -
Review 50 (2024-08-27 - Rating: 5)
Shawnee was excellent. Very nice gal, personable, informative and seems very happy working for Deans. Weve had Deans out 3 times now for various purposes and continue to be very pleased with the knowledge, workmanship and personality of each individual. I worked in commercial construction for 40 years so I have a good point of reference when hiring the right people. Thanks for your service. -
Review 51 (2024-07-30 - Rating: 5)
I needed some plumbing work done in my Bathroom my shower was not draining. I called Deans Home Services. They were very helpful on getting someone to my home. They called right away in the morning and said it would be today and called again when the worker was on his way.I could even track the worker on an app. Trevor arrived right on time. I showed him what i needed done and he finished the job on time. I highly recommend Deans Home Services and TrevorVery friendly and knows his work.Thanks Deanās and Trevor.! -
Review 52 (2024-08-08 - Rating: 5)
I use Deans for every repair in my home!Bennett has helped us twice with urgent plumbing issues and heās top notch - knowledgeable, professional and saved the day!And Matt was extremely helpful servicing our AC. It was in terrible disrepair and he meticulously worked through the repair until it was like-new!Ethan came back and did a full duct cleaning- so professional and helpful!Deans is truly full- service and Iām not taking my business anywhere else! -
Review 53 (2024-09-16 - Rating: 5)
Deans came out to fix our steam shower but turns out it was a very very simple solution and nothing was broken. They did not charge us anything, not even a trip fee. Super nice guy that came too. Would defiantly us them again. -
Review 54 (2024-10-01 - Rating: 5)
Colin and Lex were true professionals, engaging and explained everything prior to taking action. It was also an informative exchange where they passed on their knowledge and experiences to help us reduce any further risks of repeat issues.Tony S - Service Professional came out and found that a screw driver from the time we had our house built (10 years ago) was logged in our pipe. He was able to dislodge it with just his camera on the end of the cable and saving us hundreds of dollars.Deans has shown itself to be leading service provider by hiring great people, training them and respecting thus keeping them for the long haul, and ultimately creating a great environment that in turn provides top notch services to their customers. -
Review 55 (2024-07-07 - Rating: 5)
Brian B. our service guy was awesome! He was very courteous, professional, and thorough in his work to fix our problem. My high school son even commented how nice he was -
Review 56 (2024-10-31 - Rating: 5)
Bryan did a great job moving some wiring to hook up a new medicine cabinet - he even made sure the remote control was paired up to the light! He was very accommodating with our pets - they tend to get a little crazy when new people are in the house. Deans was very responsive during the entire process. -
Review 57 (2024-12-02 - Rating: 5)
Eric W was our technician and he was very professional, quick to describe the fix and else could be done (different levels of intervention).I let them know that I could do the fix they suggested and that I would reach out again if I needed any assistance and would most likely reach out again when our other major appliances need to be replaced. -
Review 58 (2024-08-16 - Rating: 5)
Deans has been hands down the best company Iāve worked with in years, their staff are professional and do a very thorough job. I was having issues with my thermostat communicating with my equipment, but after some testing Adam was able to figure it out and fix it. I always recommend this company to every one of my employees and family members. -
Review 59 (2024-08-08 - Rating: 5)
After the big storms knocked down the mast and power lines, I called Deanās and they came out same day! Bryan got the mast replaced and got our power back on quickly! We decided to then upgrade our inside box, and Bryan and Kenny did an awesome job replacing it! The work looks great and they were so clear with what the plan was so that we had no questions! Iām so glad I went with Deanās! -
Review 60 (2024-08-17 - Rating: 5)
Alan, on the Deans plumbing team, was friendly, kind, knowledgeable, experienced, & helpful. He was cheerful & patient as he explained the different approaches to resolving our beloved, century-old homes plumbing issues. Indeed, it was a pleasure to meet Alan. Especially for owners of older homes, I highly recommend Alan & his thoughtful expertise!ššæššæThank you bunches, Alan!šæššæHeres an update for yall:We thanked Alan for his review of our non-draining bathtub situation. He & his colleague told us that, even though they had worked on it, they could not get the drainage to work. The two options he offered for fixing the drain situation were at price points of approximately $3900 & at $2800. We were charged about $350, IIRC, for working on the tub drain (which still was not fixed & did not drain), which could be applied, he said, toward the cost of either of those service options, if they did that work within 30 days.We decided we wanted to get a second opinion, & he said, Fine. But well be glad to come back next week & take care of it for you, if you want to get on our schedule! We said we didnt mind bailing out the tub for a few days while we considered our options.So, after he left, we called our regular drain-clearing person (who was out of town but would be back in a couple of days, he said).Meanwhile, we got pretty good at bailing out the tub! ;-)Three days later, our regular drain-clearing fellow came over & got our tub draining nicely. Took him an hour or so?He charged us $350. We then told him about our experience with the Deans team. He said if he had not been able to get the tub to drain, he would not have charged us anything. We told him about the service options the Deans team had proposed, & he said a more likely cost of such work should be, ballpark estimate, about $1500.So, our tub is still draining fine for now...fingers crossed that it will continue to do so. -
Review 61 (2024-08-05 - Rating: 5)
Ben really took the time to explain what was wrong with our air conditioner and gave us options for fixing the problem. We felt respected & valued as a customer . Highly recommend. Dale from finance was great along with David & Luke who installed a new ductless AC . -
Review 62 (2024-09-19 - Rating: 5)
Jake B was awsome!!! Once again Deans was so fast to get someone out to us ASAP! We called them around 7pm Tueday night, they had someone out to us the next day by 2p! They were willing to work with us through some more issues we were having and really eased a lot of big worries we were having. I will say, Deans has the best customer service hands down! From the frantic phone call i made to schedule, to the diagnosis, having Jake come out and then him helping us with another issue we found, he was kind and professional through the whole thing! Im so impressed by Deans and everyone we have met so far. I stay firm on my previous statement, we will be using Deans only, going forward. Thank you for the amazing experiences! -
Review 63 (2024-08-01 - Rating: 5)
Grant was very helpful. After he quickly resolved our first issue he explained (clearly!) our options for addressing related issues. Very patient and helpful.Grant arrived promptly, finished up sooner than expected, and did an efficient walkthrough answering all my questions.Weāre very satisfied and would use Deanās again.Thanks, Grant -
Review 64 (2024-07-24 - Rating: 5)
Alan, with Deanās Home Service, was able to quickly diagnose a problem I was having regarding why my water softener was not giving me soft water. After inspecting the plumbing in my townhome today, it was determined that in order to have the softener perform well, some new plumbing would need to be installed. I feel the quote Alan gave me was very fair, and set it up where the work could be done the next day. Iām so thankful that he was able to quickly figure out the problem, and am thoroughly looking forward to having nice, soft water soon! I rarely do reviews, but I feel Alan deserves a high five! He is a real asset to Deanās Home Service. -
Review 65 (2024-12-27 - Rating: 5)
Had Aaron D, out today for some plumbing questions. Was very pleased with the service he provided, very helpful and patience. Will be using Deans in the future -
Review 66 (2024-08-19 - Rating: 5)
Weāre new to the area and Iām thrilled that we discovered Deanās. Everyone has been professional and pleasant! Ethan just did our duct cleaning and he is another nice guy from Deanās.Yesterday Brandon did our HVAV tune up and service that tuned into completely new system to be installed in a couple days and he was so very professional and helpful.Erik came yesterday also for our plumbing issues and was our first exposure to Deanās. Again very professional and pleasant.Again, so happy we found Deanās to take care of us and our new place!Update to say that Deanās continues to impress. We had issues with water damage from the previous owner and Deans helped us through it. Add call outs to Kenny and Jack! Just really nice people! -
Review 67 (2024-11-22 - Rating: 5)
Our experience was top-notch. We had a plumbing issue and Mike was scheduled quickly, arrived on time, explained the issue clearly and was in and out quickly. Super qualified and efficient service - would highly recommend! -
Review 68 (2024-09-25 - Rating: 5)
I reached out to Deanās for help with a plumbing issue. They were responsive and quick with scheduling. Brian was very helpful and knowledgeable. We will definitely plan to use Deanās again in the future. -
Review 69 (2024-08-29 - Rating: 5)
Edward was very knowledgeable! He explained everything very thoroughly and showed me what he was talking about every step of the way. Then he set up to get my plumbing fixed the next morning. He was very personable and friendly even though it was so hot outside! Another great Deanās employee! -
Review 70 (2024-08-13 - Rating: 5)
Alan Farr was the plumber for the job and his work shows that. Answered all questions and walked me through the steps to fix the issue. Worked fast and went above and beyond cleaning up afterwords. Price was clear cut and straightforward, lots of options presented with no pressure about future jobs. Honestly 5 stars is not enough but thatās the max Google will let me mark this review.Thank you so very much. -
Review 71 (2024-09-26 - Rating: 5)
I wish I had found Deans home service years ago. A++ for professional and knowledgeable service. Tom M. was a huge help. He took time explained everything in detail and answered all my questions. No high pressure sales or fear tactics. Definitely will be the only ones I will call for future needs.Thank you -
Review 72 (2024-08-01 - Rating: 5)
I reached out to Deans a few weeks ago for some plumbing issues I was having in my home. The next day Aaron was already at my property. He was very professional and went though my options with me, explaining everything without pushing me into anything. He handled the job so quickly and cleanly! I would absolutely recommend him and Deans and will be using them in the future! -
Review 73 (2024-08-21 - Rating: 5)
Tom, Cory and Nathan didnāt an excellent job patching up my refrigerator water line. They were on time and professional, and provided fair options for how to fix my problem, and resolved it very well . I always have a great experience with deans, and this was no exception. Highly recommend for any issues ā They were able to come the same day when I called. -
Review 74 (2024-08-09 - Rating: 5)
Casey our salesperson was very nice, accurate and explained everything to us He was very sincere about his company we could tell the passion he had for helping people. WE will definitely use Deans again. Our installer Luke was very good. Also explained everything and showed does how to operate our system.Ray was great. Very knowledgeable. We learned a lot from him.Luke and Scott are great technicians, Very knowledgeable. Very smooth installs and great clean up afterward, would recommend.Deans. -
Review 75 (2024-12-07 - Rating: 5)
Blake did an exceptionally well job cleaning out my drain pipe. He was friendly, professional, and explained every step to me. Both Blake and Sam did a fantastic job! -
Review 76 (2024-12-31 - Rating: 5)
Reliable, friendly, professional service. The electrician was friendly, extremely informative, and respectful during the days work. I highly recommend Deans and Shawnee! -
Review 77 (2024-12-16 - Rating: 5)
Cody, Casey, Zach and Andy provided absolutely fantastic service for me and my family. They were kind, professional, and experts in their field. Iād highly recommend them to anyone! -
Review 78 (2024-08-23 - Rating: 5)
I had two services this week. New faucets installed with Aaron and new furnace / AC and heat pump with Luke.Aaron was fast and efficient and has great customer service.Lukeās job went smoothly as well and when finished he was thorough in explaining how everything worked including the heat pump, which was new to me. Thanks for the great service. -
Review 79 (2024-11-25 - Rating: 5)
Tom (plumber) did a great job installing my new kitchen faucet. He was on time, friendly, made sure all water was shut off before beginning work, and cleaned up afterward.Same day service with a š. -
Review 80 (2024-08-05 - Rating: 5)
I am consistently impressed by this company, they have done a lot of work on my home and every individual Ive worked with has been professional, timely and personable. Do not waste time calling anyone else! Trevor E came out today and was fantastic to work with. Thanks, Trevor and Deans Team! -
Review 81 (2024-08-27 - Rating: 5)
The whole Deans team, Tom, Nick, and Colin were all friendly and professional. They were knowledgeable and did what was best to fit our needs and our budget. Communication was great and the work was completed in a timely manner. I will contact Deans again for future projects. -
Review 82 (2024-09-09 - Rating: 5)
This was our second time using Deanās services and couldnāt be more impressed. They answer the phone right away and have both instances sent technicians to our home same or next day. The staff is so friendly and pleasant, professional and efficient. They will always be our first choice for any plumbing needs! -
Review 83 (2024-08-15 - Rating: 5)
Alan and Tom were great to work with. Honesty and integrity goes a long way and I definitely got that with both Alan and Tom. They were able to troubleshoot my water heater and make a final determination for the source of why our water heater was backdrafting. Alan went the extra mile to triple check the problem and I appreciate that. I will be using Deans for future work! Thanks guys. -
Review 84 (2024-07-16 - Rating: 5)
We called Deans for an emergency electrical situation in our kitchen because our usual electrician couldnt come out for a few days. Matt Z was our electrician--he was absolutely wonderful! He explained the situation in our kitchen thoroughly, offered several options to address the issue, and was very helpful in answering our many questions. He got to work in the kitchen and soon discovered our breaker box was overheating, which meant we needed a new electrical panel. He came out a few days later with another electrician and completed the work--but he didnt just complete that project. He also very meticulously and carefully removed the paneling and modified the built in shelving/cabinet unit around the panel to accommodate the new one. He made a new door for the cabinet and mitigated the impact to the structure. Amazing! We so appreciated his care with the project and excellent communication. As far as the company, I have to say we have been so impressed! Deans was prompt with their communication and the payment options were super helpful and clear. We are now part of the club, too, and they have got our business for the foreseable future! -
Review 85 (2024-08-26 - Rating: 5)
Called Deanās for a dead outside A/C issue. They called Cody B. In on his day off to service my call. Cody arrived 45 minutes later and had my problem solved in little more than a half hour later. I was totally impressed with Deanās as a company and particularly with Cody. Cody is very personable, competent, methodical, and above all honest! Thanks, guys! -
Review 86 (2024-07-28 - Rating: 5)
Aaron was professional and friendly. He explained everything in an easy to understand way and went over all my options for replacing my water heater. He helped me make an informed decision. Im very happy with the service I received today. -
Review 87 (2024-07-12 - Rating: 5)
We had a leak in our basement from our kitchen sink. We had Brian come check it out and was able to easily diagnose the issue. He set up a next day appointment for us where Brad, an installation specialist came to fix the problem. He got everything fixed up while we were at work and did a good job cleaning up any mess that was made. They were very knowledgeable and communicative. Would use again any day. Thanks! -
Review 88 (2024-08-29 - Rating: 5)
We had a clogging issue with the floor drain in the mechanical room. Called Deans Plumbing Service, Josh arrived, he was very polite, professional, and very knowledgeable on what to do. Josh had that drain cleared, also offered advice to completely clean the drain pipe out.I would refer Josh and Deans plumbing service to anyone who needs help.Thank you JoshAlan arrived to service the water heater, and offered any other plumbing service.Alan was very polite, professional and very knowledgeable!!! I would very much recommended him to any one who has plumbing issues. Even signed up with a service plan, since my house is a model home, they just slap these houses together and call it a day.. leading to mechanical and plumbing issues.I give Alan 5+++ star raring.Thank you Alan. -
Review 89 (2024-12-05 - Rating: 5)
Deans Home Services continues to provide EXCELLENT home services for us. We have been clients for four years and use the annual inspection membership for electrical, HVAC, Plumbing, and Drains - a great value and catches problems earlyEli D. did our drain inspection today and is an outstanding professional. He provided us with a very detailed inspection report and recommendations.We highly recommend Eli D. and the Deans Home Services team. -
Review 90 (2024-07-29 - Rating: 5)
As a first time homeowner one of the worst things that can happen is soon after move in is the whole furnace/HVAC system breaking down. That being said, Iām so grateful to have worked with JEFF he was beyond understanding and explained everything. He was patient and truly cared about my unfortunate situation and got everything squared away and set to be replaced quickly. My family is grateful for Deans during this hot summer, really saved the day. -
Review 91 (2024-10-17 - Rating: 5)
We wanted to replace an extremely old rusted bathroom sink with a sink and faucet that we provided. Aaron was sent to do the job. He worked quickly and efficiently, and he was also pleasant! Im very pleased with the look of the new sink. -
Review 92 (2024-08-23 - Rating: 5)
Alan...Totally gave me a sense of relief. I am getting ready to sell. I want to make sure that everything is in working order. He recommended replacement of both of the toilets due to the constant running. It would have been almost the same price as the repair of the old ones. He also found a repair that needs to be done to a water softener I have. He looked at all of my water connections to see what possible further problems I might have in the future. He spoke with me in a way like what he would do if it were his own home. That goes a long way with me. Now I feel good about selling! Outstanding job! -
Review 93 (2024-08-12 - Rating: 5)
Good job!I like these guys! Highly reccomended. Grant did a great job and was very customer focused!They had to follow-up on an ordered flood light product and did so with no problem.I also did all new HVAC system. Very professional & calm to explain the whole process was flexible and explain things multiple times. I would use them again but I was not impressed with his Sales Manager but the front line workers are excellent! -
Review 94 (2024-11-21 - Rating: 5)
Mike W assessed a confusing previous-owner DIY-tastrophe and figured out how to resolve the many interconnected problems. He tracked down all the applicable discounts to make the price the best possible and cheerfully cleaned up the gnarly mold-trap nooks and crannies. He did all this quickly and was as unobtrusive as possible, only needing input for a few signatures, which was really appreciated given my crazy morning.Thanks, Mike, and Deans, for getting our main floor bathroom up and running again so the kids can stop spitting toothpaste all over the kitchen sink. -
Review 95 (2024-08-28 - Rating: 5)
Colin was great to work with! He was very informative with our sink drainage issue and also giving options as to how to fix it. It turns out the blockage was a lot further down the pipes than we thought, so we wouldnāt have been able to fix it on our own! Thanks Colin! -
Review 96 (2024-09-09 - Rating: 5)
Sam N. came to our home to do an annual AC maintenance check. He is very experienced, quick service and explained a lot how to better maintain (keep clean, use the correct MERV filters, etc.) the appliance (and keep mice out during the cold months. Great to work with!I would highly recommend Deans annual Servicing Package. A Homeowner always learns from their professional, experienced, courteous Service staff. -
Review 97 (2024-09-08 - Rating: 5)
Steve R came to check out our AC that stopped working. Another company diagnosed that we needed a new condenser but Steve was able to find that everything was working as expected but a fuse was blown. Steve was great and helped explain what he was testing and why. -
Review 98 (2024-08-27 - Rating: 5)
Had both AC and water heater go out same day, also hottest day of the year. Deanās had techs here within The hour, got the AC working with a temp fix, came back next day with the correct part for AC and plumbers installed new tankless water heater. No more leaks. Great service. -
Review 99 (2024-08-18 - Rating: 5)
What a pleasure to have Bryan review and inform me about the electrical network in our home this past week. Big smile, kind eyes, and very good at making it easy for me to understand the whats & whys of our electrical system. He welcomed me to walk with him as he made great observations and suggestions. I now feel Ive received a crash course on a topic I knew very little about.Thank you, Bryan! -
Review 100 (2024-07-12 - Rating: 5)
First time using this company for garbage disposal repair. They are very responsive, organized and friendly! Jake was my repairman and he was very thorough and clear explaining the process when he was there. He had my disposal working within minutes - everything was very efficient and I will definitely use Deanās again! I highly recommend! -
Review 101 (2024-08-16 - Rating: 5)
Deans sent out Allen Farr to repair a plumbing a water leak. Deans dispatch was quick and timely. Allen promptly diagnosed the problem and repaired it. Allen was very professional, courteous and cleaned everything up. A job very well done. Thank you Deans and special thank you to Allen -
Review 102 (2024-08-04 - Rating: 5)
Bennett and Nathan are incredible. They were able to come out same day and replace my entire sump pump. They were easy to work with and the process was seamless. I trust Deans and they will be my first call from now on. -
Review 103 (2024-09-10 - Rating: 5)
Having issue with water pressure in the house. Aaron came out looks at it and everything was normal. He provided great services and included testing waters for hardness issues which was great. He also provided great suggestions if issue remains unsolved. Very knowledgeable guy, will call again if needed. -
Review 104 (2024-07-06 - Rating: 5)
I have been working with Deans for all the big projects in the house. They are super reliable and always make sure that everything is well explained. This time around I got to work with Brandon, who helped with evaluating our HVAC system due to persistent high moisture. He was very thorough and explained all the options, guiding us to a best initial decision that was budget friendly. -
Review 105 (2024-09-10 - Rating: 5)
I love Deanās Plumbing. Since I am a member Cody came out to maintain my air conditioner. He was friendly, knowledgeable, and thorough. I depend on Deanās. Great job, Cody. Elizabeth Littlefield -
Review 106 (2024-08-01 - Rating: 5)
Called Deans because I had to replace my water softener and water heater.Ben arrived the next day and did a fantastic install job. My utility room is the size of a small closet and must have been difficult to work in but Ben figured out the best way.The next time I need help with something around the house Iām calling Deans.Ben was 5 star fantastic!!! -
Review 107 (2024-09-09 - Rating: 5)
Josh S and Eli D were amazingly helpful! They were kind, friendly, and knowledgeable. They helped me out with a clogged pipe and explained my options, without talking down to me or pushing me to spend more than I could. Theyāre the best! Thank you again! -
Review 108 (2024-07-26 - Rating: 5)
Best company for heating and air! Cody, who came out and replaced my old furnace last fall, and today fixed my air conditioner for a minimal fee is such a nice man. Everyone at Deanās is so nice. I will always recommend Deanāsā¦HANDS DOWN! -
Review 109 (2024-09-11 - Rating: 5)
Eli and Josh S came to fix a clogged drain and replace a corroded pipe. They were knowledgeable, professional, and extremely helpful in helping me understand the pros and cons of the different options I had for the repairs. I cant say enough about their great work! -
Review 110 (2024-09-11 - Rating: 5)
Tom M AND Bryan P came for our visit to handle two separate issues. They were both absolutely wonderful! They both explained everything thoroughly, and delivered! Excited to switch over to their membership plan from our previous provider. -
Review 111 (2024-09-10 - Rating: 5)
Very pleased with the professionalism and politeness of our Deans technicians! Eli and Josh S solved our gross, tricky shower drain blockage. And they were a pleasure to have in our home. Thank you! Very happy customer. -
Review 112 (2024-08-18 - Rating: 5)
I had basement flooding when running the washer. Turned out to be a blocked floor drain. Edward was knowledgeable, hard working, thorough and friendly. He took the time to explain the issue and options clearly. -
Review 113 (2024-08-22 - Rating: 5)
Thank you for sending out Dale to provide a quote for our new AC. He was punctual, professional, and thorough in explaining all the options available. His knowledge and clear communication gave us confidence in the process. Were looking forward to moving forward with the installation.Thank you, Dale and Deanās Team! -
Review 114 (2024-08-08 - Rating: 5)
Once again, Deans team came through. Sam was pleasant and clean. What I expect from Deans. Sam cleaned my air conditioner and showed me how to maintain it in the future. It works like gang busters now! I didnt know it was working at a sub par level until he cleaned it. Next, the furnace was found to be sending out way, way too much CO. And again, Sam fixed it and it is now safe. All this on my routine maintenance visit. Sam explained everything and is a great guy. Im a Deans fan! -
Review 115 (2024-12-16 - Rating: 5)
Alan was efficient and knowledgeable. It was an emergency Monday morning call . . . Resolved within two hours from the call to the reassuring receptionist to easy credit card payment. -
Review 116 (2024-08-06 - Rating: 5)
Alan came out and and helped diagnose a leak. He also helped me learn some knowledge of pipe routing in my home and some future issues I may occur. Alan definitely alleviated some stress, and pointed me in proper direction. -
Review 117 (2024-08-27 - Rating: 5)
Deans Home Services really came through for me when I needed emergency help. A tree limb brought down my mast (main line) one night. Cory S. was there the next day to do an inspection and give me an estimate. He returned the following day to repair the damage and upgrade my circuit box! (The other company I had contacted finally got back to me when Cory was almost done :) Deans Home Services is now my only home service company. Plumbing is the next project on my list.Yep, the plumbers and drain experts are just as good as the electrical. 8/27/24 -
Review 118 (2024-08-26 - Rating: 5)
Brandon did a great job explaining to me the condition of my air conditioner and the pros and cons of buying a new one. I trusted his expertise and knowledge. Great job Brandon thanks for helping me. -
Review 119 (2024-11-12 - Rating: 5)
First this may be long- called on Sunday for furnace repair of not coming on and fan blowing constantly plus the a/c unit was trying to run even though it was set on heat Eric came out to look at furnace he was very attentive to what I told him the furnace was doing and proceeding to inspect with his equipment and gaugeshe metered all the outlets on the furnace and they seemed to be working then went to thermostat and found the culprit of wires being to close furnace and a/c that is why both were trying to run at the same time he fixed that and it was running fine and stayed to see if the furnace went through the cycles in the meantime he checked pressure levels and found the carbon was running a wee bit elevated and adjusted that also was good to know that was fixed as it could be deadly for us continued to keep us informed as to what he was doing and always asked if we had any questions I waited for a couple of days to do review as I wanted to make sure it was working properly I was very happy with the pricing for a Sunday What I was truly happy with is this is a mobile home (manufactured not r/v) as the majority of hvac people would not even come and looked at it. Eric stated that this was a regular house furnace (really dont understand why no one will work on it. He was GREAT and the office people always kept us up to date as when he would arrive. I would be more than happy to use again, but hoping that doesnt need to happenThanks again to Deans home service and to a great tech Eric B -
Review 120 (2024-09-03 - Rating: 5)
Brandon did a great job replacing our water heater and installing a water softener as well! He was very kind and did not damage anything during the process. He left the area clean as well. -
Review 121 (2024-09-02 - Rating: 5)
We were impressed with how quickly Deans scheduled someone to fix our leak under the sink. Jake not only fixed the problem but offered great advise. We appreciated his expertise! -
Review 122 (2024-08-09 - Rating: 5)
Andy and Caleb arrived promptly at 8am to install my new Amana heat pump air-conditioner and furnace. They were very conscientious, neat and efficient. I appreciated how they consulted me about the location of the unit outside. Andy explained the new thermostat and everything was complete before 3pm! I am very satisfied. -
Review 123 (2024-09-09 - Rating: 5)
We had a great experience with Josh and Eli. They fixed my toilet very quickly and were professional and informative. I will definitely choose Deanās in the future. -
Review 124 (2024-08-13 - Rating: 5)
Casey was great! Very patient, very professional, but also very personable. He took his time to go through things. He made sure that they made sense. The five Stars are well merited I would have given him More if I could. -
Review 125 (2024-08-09 - Rating: 5)
Alan and Igor came to check out our water heater that was not working :(Alan was able to figure out the issue within 5 minutes or less!! They explained what the issue was and asked if I had any questions. It didnāt feel rushed and that they genuinely cared!! I am a renter, so they stepped outside and called the landlord and we proceeded with next steps! They are both great men from just the quick experience I had with meeting with them! I highly recommend using Deans and especially Alan and Igor!!Adam and Igor came out that same day within a few hours to install a new water heater! They explained how everything works and were super friendly!I highly recommend!!! (: -
Review 126 (2024-07-12 - Rating: 5)
Casey K was very professional and approachable regarding my options and budget related to my homeās new AC unit. He did a great job explaining things to me, reviewing my options and listening to my concerns. He explained the benefits and peace of mind to consider when choosing a trusted company like Deans. Casey negotiated on my behalf to try to save me some money on my purchase as well. Casey is an asset to the Deans home services team! -
Review 127 (2024-08-04 - Rating: 5)
Tony and Sam are top-notch -- extremely high level of professionalism and expertise. I received a thorough explanation of work solutions, with estimates, for my homes main sewer line (work to be done soon). From customer service scheduling to my home visit today with Tony and Sam -- exceptional service! -
Review 128 (2024-08-13 - Rating: 5)
Job was completed quickly, and cleanly as agreed. We Love using Deans. We know the job will be done quickly and efficiently without any surprises. The technicians we very friendly and courteous. Thanks for a job well done. -
Review 129 (2024-07-15 - Rating: 5)
Great technician, great service, great business. I forgot his name already but I think he couldve had us replace our garbage disposal. Instead he unjammed it. 200$ vs. 1000$ . He showed me how he fixed it so I can do it in the future. Extremely happy with everything. Will definitely call Deans in the future. -
Review 130 (2024-08-09 - Rating: 5)
Professional, timely, and no pressure on sales. We wish wed called them a while ago! Grant had great ideas for our lighting layout and did a great job. When we had questions a few days later, he was happy to call us back and answer our questions. -
Review 131 (2024-10-08 - Rating: 5)
Everyone we worked with at Deanās was kind, professional, and clearly communicated about the issue we had. Tom, Cory, Austin, and Nathan helped replace and repair our water heater so quickly. Thank you! -
Review 132 (2024-09-20 - Rating: 5)
Called Deans after hours due to our basement backing up. They were out first thing in the morning. Collin and Jim were very upfront and honest with the scope and repairs. Helped out with anything and everything we asked. Definitely worth the phone call! Thank you both! -
Review 133 (2024-07-28 - Rating: 5)
I woke up to my basement floor drain backing up and raw sewage flooding into workshop. The first thing I did was call Deans Home Services. Edward showed up an hour later and knew exactly what to do. He was kind, friendly, knowledgable and diligent. Edward went through all the pricing options and explained exactly what he would recommend and how he was going to solve the problem. I listened to his advice and I could not be happier. Its like it never happened! Call Deans. Ask for Edward. Trust me! -
Review 134 (2024-07-16 - Rating: 5)
I had Josh s. Come out and I swear to God he saved my house it was flooding so bad and the pipes are so old between his recommendations for qualified people to do the job and his work itself has saved me so much I definitely appreciate and highly recommend Josh and the company theyve been a godsend. šÆšŖš¾š„ So Josh referred Bennett b to get more information because I need invasive work done and then it was able to get me some extra deals still have to pay tens of thousands but due to the fact that the house needs such extensive updating the deal they were able to get me was amazing Im definitely grateful for Josh and Bennett and Edward that all have came out at the house šÆ -
Review 135 (2024-09-18 - Rating: 5)
Josh S delivered exemplary and thorough service. Hes very knowledgeable, very polite, and explained what he was doing every step of the way. I would certainly recommend him very highly! -
Review 136 (2024-07-22 - Rating: 5)
We had our A/C go out on our home this weekend. I called Deans to schedule service for later in the week thinking they would charge extra on-call rates but it was no different and they fit me in that same day.They dispatched the A/C specialist named Eric. He was professional, personable, informative, and overall dynamic. Now I work in Restoration, so I can find a leak, but fixing it is a different matter. He listened attentively while I showed him the problem and explained the process of the diagnostics he was doing, transparent but not condescending. It felt like a collaboration even though I was just a long for the ride; I was interested in the process and he cheerfully engaged me. Customer service was off the charts.Unfortunately, the A/C unit was not repairable, so Eric walked me through the options available. He never once pushed one particular solution but weighed each evenly with cost and comfort in mind. He was very knowledgeable on rebates and other incentives available which eases the cost of replacement. He helped me get it scheduled for the end of the week.They say that who you are is who you are at work. To a man like Eric, this job seems more like a calling to him. He has a keen situational awareness of his customer, the situation, and his place in it as an expert and representative of his company. You can see he genuinely delights in helping other people and sharing his knowledge. Its a type of integrity you cant train. Genuinely asked him if he was an Eagle Scout of something haha. Sometimes employees will ask for a review for good service but he never did. I dont think he does hard work for others praise. Seems like thats just who he is.If all Deans employees carry themselves like him, then they truly have something amazing going on. Thanks Eric!To follow up, we had Andy K. come out to do the install. Unfortunately I was not home for the majority of the repair so I can not write half as much, but I was notified in good time when he was coming. I stopped by my house and saw he was working hard. He asked if I had any questions and answered the ones I had. He was very polite and professional. I wish I had been around so I could say more. New A/C is working great! Thanks Andy! -
Review 137 (2024-08-29 - Rating: 5)
I would highly recommend Deanās. Jake was very thorough and professional. He answered all of my questions and took the time to make sure I was satisfied with his work. He made sure the job was done right and safely. -
Review 138 (2024-09-09 - Rating: 5)
So helpful! Zac came to my home to quote a project and provide a contract, and fixed 2 other issues created by a sub par handy man while he was out. Appreciate the flat fee and customer first approach of Deanās! -
Review 139 (2024-07-31 - Rating: 5)
Eric inspected our newly-installed sump pump to verify its working ok; he also explained its function, alarm system, how to check for water in the basket, etc. So far, so good! No activity means no water in the basement, at least visibly. He also located the other shut off valve for outdoor faucets and opened both, checking for normal operation. All good. Thanks for professional service, as in past visitsToday, another Erik came to replace cartridges for old outdated faucets and it was clear they all needed replacement. Cory installed new water heater and water softener, desperately needed as our city water is very hard and full if minerals, chalky and white. Water now is a dream, soft and much better tasting. Nathan installed two new bathroom faucets, cleaned up nicely and even cleaned the drains/pipes! He cheerfully exchanged the two faucets ordered as they were the incorrect color/finish, returned and got them in very quickly. A wonderful experience with Deans plumbing. They also brought furnace filters which we had forgotten about. Exceptionally friendly, knowledgeable and forgiving of ignorant consumers questions! I recommend Deans fir fast, courteous service, even same-day!Today,7/31, we had another visit from Deans. Ben was a helpful and professional installer of our new Moen kitchen faucet. He worked with me in understanding that I didnt want the sprayer but a soap dispenser instead. He still had to attach the sprayer but tucked it away carefully if and when we ever need it. The base plate covers the two unused holes leaving a very nice clean look. Very satisfied. Quality product. Thanks for your flexibility, Ben, and for assuring this customers satisfaction -
Review 140 (2024-07-13 - Rating: 5)
I am so thankful for the help I received from Ben W. Of course my AC wouldnāt be functioning properly when itās in the 90s and Iām hosting a party, but Ben was quick to come out and provide amazing service of my AC unit. He was able to quickly identify the problem and solve it to get my home ready in time for hosting. Incredible service and professionalism, would highly recommend. -
Review 141 (2024-09-05 - Rating: 5)
Edward was very helpful trying to diagnose our septic blockage problem. When it turned out we would need further help outside of his expertise, he stuck around to inform the next person of all the trouble shooting he had done himself. Would definitely reccomend in The future. Thank you. -
Review 142 (2024-10-31 - Rating: 5)
Nick did a great job on the plumbing correction.He has always been willing to listen and shares exactly what he is doing. I wouldnt hesitate to recommend Nick to anyone that needs plumbing work done.Tim M -
Review 143 (2024-07-14 - Rating: 5)
Edward S. went above and beyond to help us fix our main drain issue.He knew we were stressed and could not afford major fixes so he tried everything he could to keep it affordable for us. He explained all of our options was friendly, gave us good recommendations and fixed our clog!Thanks so much Edward! You really saved us! -
Review 144 (2024-08-22 - Rating: 5)
Everyone we worked with at Deans were kind and helpful they gave us a great deal and took care of our problems quickly. New AC/Furnace installed SAME DAY. I would work with Deans again for multiple reasons. -
Review 145 (2024-08-01 - Rating: 5)
Matt Z was professional, thorough and personable. He was responsive in listening to our request for service, quickly assessing the project parameters, and preparing quotes for multiple alternatives. I am very appreciative of his work and demeanor. -
Review 146 (2024-07-30 - Rating: 5)
Aaron D was very kind and polite and found the issue within 5 minutes of entering my home. He even showed me where all the water turn off valves were in the basement. He was extra observant and noticed some condensation on my furnace that I will have serviced this week. -
Review 147 (2024-08-15 - Rating: 5)
Sam was very knowledgeable, personable and professional. He fixed the issue with my air conditioner and was honest about possible causes. Much better experience than I had last year with a prompt response to my call for service. -
Review 148 (2024-09-21 - Rating: 5)
Deanās was very prompt, they were at our house before noon on the day I called. All the work was completed and inspected in a couple days. All the workers were very friendly and polite. They finished the job on time and cleaned up very well. Canāt say enough good stuff about them, Iād have them work for us again. -
Review 149 (2024-12-20 - Rating: 5)
Electrical issue - fuses blown - thorough evaluation by Bryan P, great job fixing the issue, providing options and also adding an outlet for us (despite us adding that wish on spontaneously). -
Review 150 (2024-09-12 - Rating: 5)
Eli D. and Josh S. did an outstanding job clearing my drain. They were friendly and very professional. I highly recommend Deans Home Services. -
Review 151 (2024-07-24 - Rating: 5)
Nathan came to replace water pressure valve and outdoor spigot in garage. He thoroughly explained work to be done and addressed my questions. Nathan proceeded to complete work efficiently and competently. He was polite and pleasant to work with. Deans came through for us again! Thank you. -
Review 152 (2024-09-07 - Rating: 5)
I highly recommend Deans. Shawnee B was professional and courteous. Thank you so much for installing our ceiling fans, we are enjoying them immensely. -
Review 153 (2024-10-22 - Rating: 5)
Great response time. Nick cleaned up my plumbing mess in quick order and will add value to my house in the future. I use Deanās for all my plumbing needs. -
Review 154 (2024-07-09 - Rating: 5)
A very knowledgeable electrician inspected our situation and gave us options in improvements. We appreciate his kindness and professionalism and fair estimate. He helped turned our stressful situation into something we can manage, with his help of course! All questions were answered and we felt so much calmer after he left. Itās a great relief to know your situation is in very capable hands! -
Review 155 (2024-08-27 - Rating: 5)
Quick and easy and very professional! Explained in detail what the process was and what options we were looking at. Erik was very professional and you can tell he takes great pride in his craft -
Review 156 (2024-07-31 - Rating: 5)
Deans has been very solid to work with across the board. Each professional has been friendly and helpful, and Edward (drains) in particular took it to another level. His rapport and expertise made my day! -
Review 157 (2024-09-05 - Rating: 5)
We have deans out for everything and the service and experience is consistently exceptional. Today, Tyler S. Was out and evaluated our water pressure/hammering issue and gave us his opinion and our options to evaluate now and in the future. Because weāre a dean member, there was no trip charge. We know what to do if we wind up with a worse problem. Thanks to Tyler and the Deans team! -
Review 158 (2024-08-16 - Rating: 5)
We had both a Plumber and HVAC technician out. They were both very personable, clearly articulated the service process and provided options on repairs. Thank you, Deans for your help and service! -
Review 159 (2024-09-09 - Rating: 5)
Edward and Lex went above and beyond! Not only did they do a thorough job clearing my main sewer line (lots of roots and debris) - SAME DAY AND FLEXIBLE - They explained the process and investigated where the second access was (buried under cement when the house was āflippedā and construction was poorly done).They told me about their maintenance program, $99/ year and that Deanās has technicians for all home services including electrical, hvac and more!I didnāt feel pressured or as if they were selling the member program at all.Deanās you have a customer for life thanks to Edward and Lex! Thank you so much -
Review 160 (2024-08-15 - Rating: 5)
Aaron Dwinnell came to our house to install a battery back-up sump pump. He was very friendly and informative, on the workings of the sump pump. He is another reason why we do business with Deans! -
Review 161 (2024-10-15 - Rating: 5)
I hired deans to unclog the main drain in my home. The response was immediate. The technician was professional, informative, and extremely polite. I would highly recommend their service! -
Review 162 (2024-08-22 - Rating: 5)
I was very happy with the service I received from Deanās Home Service, especially the technician Eric B. He answered all my questions and checked out the HVAC thoroughly. I also appreciated the heads up call before the service. -
Review 163 (2024-08-09 - Rating: 5)
Zach Biagiotti with Deans was incredibly kind, quick to respond and very knowledgeable. He walked me through the process of fixing my meter box after bad storm damage. So glad I picked this company and that they sent Zach! -
Review 164 (2024-09-03 - Rating: 5)
Steve R is excellent! Very quick and friendly service. He was empathetic to our plight, and knew exactly what the situation required to make the fix. Solid! -
Review 165 (2024-09-09 - Rating: 5)
Matt is the latest electrician we have had the opportunity to work with from Deans who has provided excellent service and straightforward explanations and solutions. Really really appreciated his time and expertise! -
Review 166 (2024-08-17 - Rating: 5)
Trevor E came out super quickly to check out a stubborn shower drain, gave us some options, and blasted the thing clear of debris. He said it could be complete in about 90 minutes but it took only 30. Glad thatās taken care of. He was friendly, professional, and showed us some cool videos. Thanks, Trevor! -
Review 167 (2024-07-26 - Rating: 5)
I would choose Deanās Home Services again. Their availability, punctuality, and knowledgeable, pleasant service personnel stand out. Matt, the service professional assigned to me, was friendly, efficient, and did an excellent job installing a hidden electrical outlet. -
Review 168 (2024-08-02 - Rating: 5)
The service was great. We were able to get same-day service on our drain clog. Josh was phenomenal and explained everything he was doing clearly. We highly recommend Deans. -
Review 169 (2024-07-30 - Rating: 5)
Used Deans plumbing to fix and upgrade the turnoff valve for water supply to our refrigerator. The plumbing technician, Nick, did a superb job and we are very pleased with the new and more robust valve. The original valve was very sketchy and probably not to current code. -
Review 170 (2024-07-21 - Rating: 5)
We were so impressed with everyone we worked with at Deans for our recent HVAC installation. Dale helped suggest the best, most efficient system at a great discount and helped connect us with rebates. Trevor (HVAC) and Jerakiah (electrical) and their teams did SUCH beautiful work installing and setting up the heat pump and furnace. Jerakiah even did a few extra things to make sure we were all set. And Andrew made sure we knew how it all worked! Everyone who helped us was so nice, knowledgeable and wonderful to work with. We are looking forward to taking advantage of this membership they offered too for home services this year. Highly recommend the team at Deans! Great experience all around. -
Review 171 (2024-07-08 - Rating: 5)
Ben W arrived on Friday and found out why our air conditioner wasnt working. He explained that the air conditioner needed to be replaced and since it was under warranty it would be no cost to us. Ben called and found out they could get the replacement and it would be installed on Monday. We really appreciated how efficient Ben was. -
Review 172 (2024-07-15 - Rating: 5)
Casey K. was very nice and explained our purchase options (for a new air conditioning unit) in a very professional manner. No pressure sales at all. Our conversation became very fun and personal talking about our love for our recent trip to Alaska and flowers! :) Casey, enjoy your trip with your twin! You will not be disappointed!! Just a reminderā¦Zinnias!!! šš -
Review 173 (2024-08-22 - Rating: 5)
Joshua was both knowledgeable and professional. Great customer service. Very kind and helpful. He explained the situation and process. Great job and very reasonable price. Thanks Joshua! -
Review 174 (2024-07-18 - Rating: 5)
Brian B. was the most delightful and friendly guy. He did a great job, explained things clearly, and was nice to chat with. I wont mention his love for Taylor Swift or crochet ability. -
Review 175 (2024-08-07 - Rating: 5)
No one likes to need a plummer for an emergency! Deans Home Services was there for same day service, and Alan was so nice and professional to work with. He saved the day! -
Review 176 (2024-08-27 - Rating: 5)
Colin was fantastic. He was polite, punctual, and got the job done right. I would highly recommend Deans for your plumbing needs and request Colin. -
Review 177 (2024-09-08 - Rating: 5)
Dale did a great job of explaining all of our options for replacement of our 17 year old furnace. Deanās in general has been my choice for plumbing and HVAC due to professional and their people. -
Review 178 (2024-08-16 - Rating: 5)
Cody was great! Very efficient and professional. Thoroughly inspected our hvac system. Reviewed his findings (no problems). Overall nice job! Thanks -
Review 179 (2024-07-09 - Rating: 5)
Bennett came to fix my loud, obnoxious toilet which had stopped flushing. He was able to troubleshoot the problem and present me with different solutions in 15 minutes flat! Knowledgeable, quick, polite and courteous. Highly recommend. -
Review 180 (2024-08-20 - Rating: 5)
Very prompt and on time. Clear communications throughout the entire process. Friendly and professional sales/tech with a wealth of knowledge. Thoroughly explained all the options to choose from, benefits between different systems. Explained the vip program offered and the benefits. Would highly recommend to anyone looking to replace their AC/Furnace system. -
Review 181 (2024-09-19 - Rating: 5)
Josh and Jim were so friendly and knowledgeable! They knew what was the issue was and talked me through the problems before starting their work. I HIGHLY recommend these guys!