Hugo Plumbing Co

Located in Memphis, Tennessee

Address: 7311 Memphis Arlington Rd, Memphis, TN 38135, United States

Phone: +1 901-386-4664

Rating: 4.5

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Review 1 (2022-10-11 - Rating: 5)
I had 3 toilets changed out. Hugo Plumbing was reasonable in todays times compared to many larger chains. The crew was on time and very professional. I decided to use their toilets for quality and warranty. IThey immediately separated to divide and conquer. They were quick but very thorough. The last installer checked 3 times before he left to make sure everything was just right.They are also family owned. Ill be using them for future plumbing needs.

Review 2 (2024-03-28 - Rating: 5)
We had a water heater that was on the verge of going out. Gave them a call and they were able to squeeze me in and get it taken care of that day. Definitely will use them again in the future.

Review 3 (2024-04-18 - Rating: 5)
Very helpful and knowledgeable and found and bought what I wanted The entrance is on Broadway

Review 4 (2023-11-27 - Rating: 5)
I first try diy. I just visited their shop and got what I needed in reasonable price.The gentleman took time and found the parts. It exactly replaced my old broken shower faucet cartridge.None of the big box store had it... searched almost everywhere. I am thankful to the store and people there, saving me $$. This will now be my first store to go for plumbing parts.

Review 5 (2019-01-26 - Rating: 5)
I have used Hugo Plumbing a few times. We had water heater replaced once. They did a great job and replaced it the same day. We also have tree roots in our pipes. They have come out several times to help with that issue. Great service. Very knowledgeable. Local family owned company in Bartlett. Very happy with service and highly recommend them.

Review 6 (2022-04-08 - Rating: 5)
Brian came out to address a leak close to the water turn-on valve. He found the leak and repaired it in a timely manner. When he was finished, the yard was replaced as if it wasnt even dug up. After the repair, he checked all of my sinks, showers, and toilets inside the house to ensure no further problems. He found an issue with the laundry water valve and offered to replace it right then. I would recommend Hugo Plumbing to everyone I know and would definitely use them again for all of my plumbing needs!

Review 7 (2022-06-29 - Rating: 5)
Mr. Hugo and his team is top notch. I have a leaking outdoor focet for garden hose. He was able to diagnose the problem right away. He had to cut through a drywall from inside because when the house was built 10 years ago, builder did NOT install plumbing correctly. Mr Hugo reinstalled the pipe with much better insulation and replaced the focet. All this took him less then 2 hours, and he charges a fair and honest rate. I will definitely call him when I have plumbing issues!

Review 8 (2023-02-10 - Rating: 5)
I recently had a plumbing crisis. Days before Christmas, as the family was coming to stay for the holidays, my water main broke and we lost all water pressure. Hugo put a priority on my repair and a crew of polite, capable guys showed up at 8 am in terrible weather and saved the day.I cant speak highly enough of their service.

Review 9 (2019-05-09 - Rating: 5)
We had them come out to fix a wobbly toilet, the flange was broken which secures the toilet to the base. The plumbers were able to replace everything under a hour. They were super friendly and professional. I would highly recommend them to anyone who needs a plumber. I was also able to get an appointment for them to come over within 2 days.

Review 10 (2021-03-04 - Rating: 5)
This was my first experience with Hugo Plumbing. Richard and John were so very nice and extremely respectful while completing the job. When and if I ever need plumbing assistance in the future, this is the only company I will call. INCREDIBLE is all that can be said. THANK YOU!

Review 11 (2020-10-14 - Rating: 5)
Hugos has done different plumbing work for me over the last 10-15 years. I have found them to be honest,efficient and knowledgeable, and the work is done right the first time. They have always been courteous and respectful.

Review 12 (2021-04-27 - Rating: 5)
I have been buying parts for years and never had a bad experience. Need install of toilet and they where on time and price worth every penny. I would recommend them to anyone fir all plumbing needs

Review 13 (2023-01-29 - Rating: 5)
Very polite, they dont leave you waiting!Have used them twice, recommended twice and will use again, if needed!

Review 14 (2020-12-16 - Rating: 5)
Cannot say enough how helpful and friendly they are. Solved my drain problem not by selling me an expensive tool, but by renting it to me for a fraction of the price. THANK YOU!

Review 15 (2022-11-25 - Rating: 5)
Very nice and helpful people. If they dont have what you need they will definitely direct you to the right place to get it from. Will recommend

Review 16 (2020-12-15 - Rating: 5)
Great place for all your plumbing needs.Really friendly and knowledgable.Family owned business for many years.Will help you and explain how to do your repairs.

Review 17 (2023-10-13 - Rating: 5)
Excellent work, on time and very fair price. Highly recommend

Review 18 (2018-12-12 - Rating: 5)
They have items that neither Lowes or Home Depot had for my tub and sink repairs.... The staff is very knowledgeable...

Review 19 (2020-02-09 - Rating: 5)
Guy from Lowes recommended this store when they didn’t have the part I needed. They had the part at a fair price.

Review 20 (2018-02-28 - Rating: 5)
I go to their shop to get parts to fix things myself. Mr Hugo is a joy with his knowledge and helpfulness.

Review 21 (2021-10-08 - Rating: 5)
Great plumbing parts store. Why do I always go there second, like to waste money at Lowes are Home Depot!

Review 22 (2017-06-11 - Rating: 5)
Ive been going there for years. They always talk me through everything I need to know, and get me the right part the first time

Review 23 (2021-11-18 - Rating: 5)
Professional experience with this company all work was completed as requested will use them again

Review 24 (2022-09-15 - Rating: 5)
Great people and excellent service. Wouldnt use anyone else

Review 25 (2021-07-28 - Rating: 5)
Very knowledgeable, reasonably priced, came out fast

Review 26 (2023-03-21 - Rating: 5)
Called them to replace the water heater. Very honest and upfront overview of all the options. No pressure. Scheduled for the next day. Professional installation. Definitely recommended.

Review 27 (2020-08-13 - Rating: 5)
VERY PROFESSIONAL!!! RESOLVED PROBLEM VERY QUICKLY!!! WILL DEFINITELY BE USING THEM AGAIN!!!! THANK YOU HUGO PLUMBING!!!

Review 28 (2020-10-21 - Rating: 5)
We had a leak in our front yard. Called for service and Barbara got me scheduled quickly. Bryan and John called and arrived on time. Found the leak very quickly and repaired in less than an hour. These guys were exceptional. Hugo’s will definitely be our first call for any future needs. Very affordable which is wonderful.

Review 29 (2021-01-27 - Rating: 5)
Very experienced, knowledgeable, ethical, professional, and fast. Very particular about doing excellent work. I can’t recommend them highly enough. The final cost with Hugo was less than half the estimate I got from a company that advertises on TV a lot - all that advertising is expensive. I’m super grateful that someone told me to call Hugo Plumbing before I did anything else. I won’t call anyone else.

Review 30 (2020-11-05 - Rating: 5)
Best place in Bartlett to get quality plumbing supplies!

Review 31 (2019-06-07 - Rating: 5)
Very nice guys. Great service.

Review 32 (2021-11-22 - Rating: 5)
Showed up same day as i called!! Very nice, professional and quick. Would reccomend highly!

Review 33 (2020-08-26 - Rating: 5)
None nicer or more knowledgable person than Mr. Hugo , his son, or Barbara. If he doesnt have it or know about it,how it works, why it breaks, how to fix it, it simply does not exist.

Review 34 (2021-08-08 - Rating: 5)
I have used Hugo Plumbing several times over the last 5 years, they are a professional operations , that I have referred to others. We are all satisfied with their work and prices.