Roto-Rooter Plumbing & Water Cleanup

Located in Memphis, Tennessee

Address: 254 Court Ave Ste 107, Memphis, TN 38103, United States

Phone: +1 901-554-4387

Rating: 4.8

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-20 - Rating: 5)
I called on yesterday requesting assistance from the professional, I loved that I received a same day appointment, they also gave me a courtesy call 30 minutes before coming to my home. The person that answered the telephone was very professional, friendly and polite! Mr. Chuck one of there tech person did a very professional job in cutting the outside wall, he was also friendly, polite, professional and did a perfect outline cut, wow very neat job! However, Mr. Chuck, the manager came out himself and look through the camera again he was polite, friendly and professional too! This team just didn’t do their jobs, they educated me how to take care of my issues, when to call for services for maintaining a problem free home! I like to say once again, than you for being available and for going above and beyond your job! It’s nice to receive genuine support and respect! Thanks and have a blessed day!!

Review 2 (2024-11-18 - Rating: 5)
Very professional, as well as respectful of property. I was impressed that the general manager himself to made a trip out to estimate and to clean out pipeline so we could have running water. Said he didn’t want us doing without. That kind of service goes a long way. He even said if we had problems during the weekend before Monday’s big fix hed have his guys come out and clear again. No one else would go out of their way in the past to help us like this. Would recommend these guys in a heartbeat. Thank you gentlemen for your service.

Review 3 (2024-12-21 - Rating: 5)
I had a plumbing issue at my home, and I couldnt be more impressed with Kelly! From the moment I called, he was friendly and efficient. Kelly arrived on time, was professional, and quickly diagnosed the issue. Not only did he fix the problem, but he also took the time to explain everything to me, ensuring I understood what went wrong and how to avoid similar issues in the future.

Review 4 (2024-11-11 - Rating: 5)
Lyle was very personable and professional. He gave me a quote for the work to be done on the front end and there were no surprises. I’m very satisfied with the work he did and I will continue to call on Roto Rooter for service.

Review 5 (2024-12-29 - Rating: 5)
I have used Roter Rooter many times. Always Timely service and a job well done. I would use them again and recommend them for all your plumbing needs.

Review 6 (2024-12-03 - Rating: 5)
So grateful for Roto-Rooter! They came on an emergency call to address a backed up sewer main, and had the problem fixed and addressed in no time. They came back to determine the source of the issue; marked the location of the problem for the city, and put a cover on my uncovered sewer access point. Robert and Kelly were kind, professional, and great to to work with! Will definitely be calling Roto-Rooter again for any needs in the future!

Review 7 (2024-09-23 - Rating: 5)
Kelly Gibson and his team came out to my place on Friday after I was quoted $16,000 by CONway services. Was told that I needed an entirely new system. Kelly came out and quoted $6300 worth of repairs. He was honest and very helpful as we had to get a tree cut down and he quickly referred a tree guy to accommodate our needs. It is not Monday and our plumbing is fixed and we can flush our toilets safely again. High recommend and will keep their numbers on hand for future plumbing issues we encounter.

Review 8 (2024-08-12 - Rating: 5)
I contacted Roto-Rooter on 8/10/24 pertaining to an underground water leak. They arrived a couple hours after I contacted them. The technician Kelly was very knowledgeable & helpful. I was told the problem would be fixed on 8/12/24. Indeed, it was! This company is very prompt as well as professional. I was truly pleased with my services. They have left a smile on my face. Plus, save me money as well. I most definitely will use them again, & I hope you will too.

Review 9 (2024-07-18 - Rating: 5)
The team, Kelly and Lyle quickly diagnosed the problem and explained the issue in simple terms. They provided a clear and fair estimate before starting the work. The repairs were done efficiently and with good attention to detail. It was evident that they were highly skilled and experienced professionals. After completing the job, they cleaned up the work area thoroughly, leaving no mess behind. It was as if they had never been there, except my plumbing was now in perfect working order.The cost of the service was very reasonable, especially considering the high quality of work and level of service provided. There were no hidden fees or unexpected charges, which I greatly appreciated.Overall, RotoRotor, exceeded my expectations in every aspect. I highly recommend their services to anyone in need of reliable and professional plumbing work. I will definitely be using them again for any future plumbing needs. Five stars all around!

Review 10 (2024-11-16 - Rating: 5)
Kelly was amazing. Service was quick and efficient. I had a client that wanted a scope done on a property he was buying on short notice and Kelly was right on top of it. He was there in about 15 minutes and showed me the live footage as he was scoping it. Luckily there were no majors issue and he noticed a potential issue that could arise from a previous owner and took care of it on the spot to prevent it from becoming major. I’ll be calling him and referring him for all of my and my friends and families plumbing needs!

Review 11 (2024-11-29 - Rating: 5)
Kelly did a great job fixing my clogged drain. He was on time and explained everything that needed to be done. He even followed up with me to be sure I was happy and everything was working properly. I will continue to call Kelly for all of my plumbing needs.

Review 12 (2024-09-12 - Rating: 5)
I had a difficult clog in my kitchen sink. I had two different plumbing companies come out. They both snaked the line but could not unstop the clog. I felt I was being faced with the possibility of tearing into the slab in my kitchen, or somehow rerouting a new drain line outside. I felt like there should be another solution. That’s when I called ROTO ROOTER. Kelly came and surveyed the problem and called Rob Smith to come out. Within 10 minutes he had the clog cleared! And very relieved to find out I have pvc piping. I will definitely call them first next time!! They’re the best!!

Review 13 (2024-11-15 - Rating: 5)
Excellent customer service! Kelly and RotorRooter met and exceeded my expectations. He earned my business from here out. Thank you!

Review 14 (2023-06-20 - Rating: 5)
Plumber Jeff was phenomenal and patient. My new Kitchen faucet needed connector extensions, and Jeff fixed it in no time. He was very professional, worked with my schedule, and nice. Thanks for saving the day.

Review 15 (2024-09-22 - Rating: 5)
The gentleman that came to my home was extremely knowledgeable and very helpful to my husband and I. He gave tips to avoid our situation from occurring again. The main drain to the sewer was blocked spewing water into the bathroom.

Review 16 (2024-08-09 - Rating: 5)
Kelly is awesome! He was very detailed, professional, and he made sure to keep us informed every step on the way. Thanks Kelly for all you do!

Review 17 (2024-10-15 - Rating: 5)
Kelly and Rob were both super knowledgeable and professional. Very good company will be using them again with any new projects.

Review 18 (2024-07-11 - Rating: 5)
Rob was the best. Figured out my problem quickly and efficiently. We will use Roto Rooter for all of our plumbing problems.

Review 19 (2024-10-08 - Rating: 5)
Work was completed in a timely manner. Great communication and very professional. I would use them again in a heartbeat.

Review 20 (2024-06-06 - Rating: 5)
Lyle was very polite and efficient. He worked sooo hard to get my pipes snaked. Kept hitting a wall, then he found the out trap was completely blocked. So now its on my condo management to take care of it. Answered prayer! Thanks Lyle

Review 21 (2024-09-25 - Rating: 5)
I had long term clog at my duplex and Kelly found the problem right away! 2 other company’s failed to solve the problem. I’ll be using RR from now on!!

Review 22 (2024-12-12 - Rating: 5)
Kelly Gibson and team were fantastic to work with and made things easy. I would call again!

Review 23 (2024-10-16 - Rating: 5)
Excellent company and customer service. Follow up to customers needs excellent Would recommend this company to anyone needing plumbing assistance.

Review 24 (2024-08-01 - Rating: 5)
Kelly is amazing. He did such a wonderful job keeping me updated and got the work done quickly.

Review 25 (2023-06-15 - Rating: 5)
The team in the office answered immediately and got me set up with an appointment at the most convenient time. Jeff, our technician, arrived on time and found us easily. He took the time to explain each step of the process and showed us where he found the problem. He worked quickly to resolve the issue, and made sure my baths would be extra hot. Many props and brownie points to Jeff - who went above and beyond to make sure we were happy!

Review 26 (2023-06-10 - Rating: 5)
Our water heater went out and Roto-Rooter was able to make it to my house the same day! Rob came out and replaced our water heater in a fast and timely manner. He was knowledgeable and professional. I highly recommend Roto-Rooter to help out with any and all plumbing needs!

Review 27 (2023-06-24 - Rating: 5)
I would like to leave a review on a technician named Kelly, they took care of my apt. With no questions. The guy in charge Kelly, was a really nice young fella, well that is until he took his hat off.. then I realized he was just real easy on the eyes, especially while working. I really hate that he had to leave, but my if my apt. Stops up again… best believe I will be calling on Kelly once again for my plumbing needs.

Review 28 (2024-04-11 - Rating: 5)
Very thorough, courteous, timely. They helped to diagnose and give advice on a screw up Cspire made putting line through our yard.

Review 29 (2023-06-21 - Rating: 5)
Rotor Rooter came in less than 24 hours and fixed the problem. Jeff Owens was on time, very professional and knowledgeable. He took time to explain what he was doing and made sure that the problem was corrected before he left.

Review 30 (2024-10-15 - Rating: 5)
Kelly once again saved the day, appreciate his knowledge and promptness in resolving my issue.

Review 31 (2020-08-27 - Rating: 5)
We have had a consistent clog for weeks in one of our classroom bathrooms in our preschool. We have cleared it ourselves several times but just couldnt figure out why it kept reoccurring. We decided to call Roto-Rooter and we are so glad we did! Lyle Roberts cleared the clog for us and gave us some valuable suggestions on how to keep it cleared. He was on time, professional, quick and very helpful. We recommend Roto-Rooter for all your plumbing needs!

Review 32 (2019-08-28 - Rating: 5)
This is the second time in the last four years that we have used this Roto-Rooter team and they are amazing. Always friendly, fast, and professional. On this visit Jermaine was the technician that came out and he was wonderful! Jermaine explained everything to me, he made sure that what he did was the correct fix, he asked me if I had any questions, he confirmed what he did and even made sure that I remembered that there was a warranty on his work for the job performed. I will choose this team and location every time!!!

Review 33 (2020-11-12 - Rating: 5)
I used Roto-Roter to unclog a washer that was not draining. The tech arrived at my home within 10 minutes. I could not believe how fast they were ready to provide service. The tech was extremely nice and did a great job explaining the process of how he would find the clog and fix the problem. The thing that really impressed me was he explained how I could get the discount coupon and also he went beyond the call of duty to assist me in adjusting my hot water temp on my water heater at no additional cost. Now, that is what I call GREAT customer service. His attitude was very positive and a can do spirit. You need more techs like Hunter.

Review 34 (2020-06-12 - Rating: 5)
Mr. Ray was very professional and explained everything that was going on with my drain pipe. He completed the service and I am satisfied with the work that was done. Roto Rooter made it a point to confirm my appointment and Mr. Ray arrived within the time frame that was given to me. I will definitely use Roto Rooter in the future and highly recommend them.

Review 35 (2020-12-12 - Rating: 4)
Noticed a small water leak behind toliet while cleaning. I had a positive experience with Roto Rooter in the past so called them for service. They were able to get to me on the same day. German was the plumber who came. He explained what he thought was wrong and got approval for each step prior to the repairs. He did a nice job and assured the area was clean when he left. I was pleased with everything but the price. The parts were approximately $40 and the bill total was approximately $283 (and that is with a $40 off coupon). I feel that the price was excessive for a 45 minute job. I am a nurse with advanced degrees and risk my own life going to work each day and my hourly wage is not close to what I was charged for 45 minutes.

Review 36 (2020-11-19 - Rating: 5)
I had both plumbing service and water mitigation service. Both services were excellent. They gave great customer service and were just all around decent people. Joe did my plumbing work and Severn and his partner (whose name I dont recall just now because I communicated mostly with Severn) did my water mitigation. They were very thorough and now Im ready for repair/replacement. I recommend this company for BOTH plumbing and water mitigation.

Review 37 (2019-12-31 - Rating: 5)
The team that helped me today were so kind and incredibly professional. They arrived earlier than expected, and called ahead to let me know that Lyle would be my technician. Everything is fixed up, and someone will be following up next week to determine if there is additional work that needs to be done. For a holiday week, I am so pleased with the service level provided, and thankful that someone is returning next week to take a more extensive look. Will definitely call RotoRooter for any future needs (though lets hope not too too soon.)

Review 38 (2020-01-15 - Rating: 5)
Mr. Lyle Roberts was very prompt and courteous, efficient and successful in removing whatever had stopped up my kitchen sink. Very helpful and knowledgeable in telling me how to avoid these things in the future. He explained everything very well in detail and professional. I have used Roto Rooter in the past and will again as long as I live in this house! They are the best and always available when I need them without waiting. Thank you.

Review 39 (2022-06-07 - Rating: 5)
Awesome experience- discovered massive water damage down stairs after water heater ruptured during the night. Called Roto Rooter and they had someone at my house right after the first call. They took care of the clean up, their plumber came out same day and installed a new water heater. We were at least livable again by that afternoon. Very professional, highly recommend. Came out each day during the dry out phase to check on everything. I will never use anyone else. Nice to see a company with values and treat you and the job with respect. Got plumbing or damage restoration call them and you will be very satisfied!

Review 40 (2017-12-10 - Rating: 5)
Technician arrived quickly and professionally completed all of our drain issues and repair problems with no mess at all. He was also very personable and efficient in his work. This the second time that Ive used Roto-Rooter and I highly recommend and will use them in the future if I have any needs.

Review 41 (2020-07-16 - Rating: 5)
Lyle and the Roto rooter team did a great job helping us with our sewer. We had a difficult situation that required them to come out three separate times and go to a great effort to correct. They were on time, communicated well, and always straight forward with pricing. We appreciate their help!

Review 42 (2023-06-12 - Rating: 5)
Great service and knowledgeable about all the right ways to replace my toilets. The gentleman was able to save me more money on two new toilets. Will recommend this company to family and friends. Thanks for your help and support.

Review 43 (2020-07-10 - Rating: 5)
We are so grateful for the phenomenal service Roto-Rooter provided us! Our plumber, Lyle Roberts, responded quickly and arrived ready to tackle our issue. He was both friendly and professional and helped us understand what had caused the issue and how to prevent it from happening in the future. We will definitely be using Roto-Rooter in the future and will highly recommend their services to anyone. Thank you, thank you!

Review 44 (2019-12-23 - Rating: 5)
I had a very positive experience with Roto-Rooter and our service technician, Jermaine Ray. He was professional, punctual and very informative. He also gave us tips on how to better maintain our pipes in the future.We will definitely be using Roto-Rooter again moving forward if we encounter any additional issues.

Review 45 (2020-12-03 - Rating: 5)
Roto Rooter sent a technician to our house quickly when our sewer drain was completely clogged. They worked until they resolved our issue. The technician, Hunter, was knowledgeable and professional. I felt the amount charged to get our drains opened and flowing freely again was fair. I would recommend Roto Rooter to anyone who has plumbing issues. Thanks, guys!

Review 46 (2019-11-23 - Rating: 5)
Great experience. Technician (German was his name) was top-notch. He was very courteous, helpful and very knowledgeable. Explained every step to me before beginning. Completed the job without any issue. I had a hot water tank go out in my attic. Thank you German!

Review 47 (2019-11-21 - Rating: 5)
Lyle Roberts, Serviceman with Roto Rooter, was extremely professional and knowledgeable of his craft. Not only did he take the time to explain everything to me, but he also offered advice for the future. I could not be more happy with the service provided and will definitely contact them and refer them in the future.

Review 48 (2020-07-27 - Rating: 5)
We closed on our new home and immediately found out we had a leak. Our technician was Severn, he was so very helpful and professional over the several visits he made to complete the job. He w as s responsive and answered all questions my husband and I had. If we ever need any other water Restoration services we will definitely be calling Roto-Rooter and hopefully lucky enough to have Severn again. Thank you so much!

Review 49 (2019-10-29 - Rating: 5)
The company sent out a gentleman named Mr. A. Adams. He was very patient, and kind. He was not in a hurry when I asked questions. He took as much time as I needed to answer all my questions. I am very thankful for his patience and kindness. The job was done well and everything was cleaned up. I will recommend this company to anyone in the future. Also, the young lady who took my call was very pleasant. Thank you Roto Rooter for such good customer service.

Review 50 (2023-06-20 - Rating: 5)
CJ and John did a fantastic job helping me out with cleaning and making my room liveable again. Water damage on my floor was horrendous. They even got the most hard to reach places that some contractors decide to completely ignore. Made sure every inch was perfect before they left!!

Review 51 (2019-08-10 - Rating: 5)
On 8-9-19 the water meter was running water and decided to call Roto-Rooter for repair. Mr. S German #586 came to investigate. This man went far and beyond his expectations. He informed me on every thing he was doing. The work that he did looked beautiful and taught me the way to read my meter properly. If there had ever been a better service man, Mr. German is one of the best I’ve ever had to work for me and great attitude for the company. Very Well Done!!!

Review 52 (2020-09-14 - Rating: 5)
German did a wonderful job. He was very polite and professional. The work was tedious but he completed the job in a timely manner and made sure everything was working correctly I will be sure to call Roto Rooter for any problem I have in the future.. Well done German!!!

Review 53 (2020-11-22 - Rating: 4)
Every drain in our kitchen was overflowing which indicated a clog in the pipe where they all conjoined deeper in the house. German from Roto Rooter came to help clear out our drain and was able to find and clear it in less than 20 minutes. He was extremely cheerful and helpful.The price is a little higher than anticipated, but to come out after hours and on a weekend in less than an hour to allow us to have our kitchen for Thanksgiving week was worth every penny. - Raquel Stevens

Review 54 (2023-06-15 - Rating: 5)
My basement flooded. Roto Rooter sent John and CJ out to remove all the water and damaged materials . They set equiptment to dry everything out. They were so wonderful to work with. Would highly recomend.

Review 55 (2020-04-11 - Rating: 5)
Recently my sink drain would not drain. After my DIY attempts failed, I knew I needed help. I thought of some personal referrals but decided I needed the professionals and Roto-Rooter came to mind. I left a voicemail message and my call was returned quickly and assigned for service. Spoke with technician over the phone and he assessed the problem with an estimate. Within an hour, he was at my home and started the repair. I could tell it wasn’t the easiest fix, but he diligently kept working thru until the blockage was found. I’m so grateful for German, Jr. performing thorough work and his patience. He also worked in accordance with COVID19 social distancing and wearing gloves. Totally a great experience and I highly recommend Roto-Rooter and know you will have great service. J. Garrett 4/11/2020

Review 56 (2019-11-15 - Rating: 5)
Roto Rooter serviced my claim from American Water Resources. The entire process was seamless beginning with setting the appointment with Kathleen. She was very helpful, efficient and even called to tell me when the tech was on his way and whom i should be expecting. German (tech) was very helpful, knowledgeable and friendly. Im hopeful the problem doesnt reoccur; however, i would feel confident having RotoRooter back to fix the issue.

Review 57 (2020-10-14 - Rating: 5)
My house had an immediate need to unclog the main sewer line. I called Roto Router and they were able to come out that night to get everything running again. Lyle Roberts arrived in a timely manner. He was friendly, knowledgeable and worked quickly. I appreciate the professionalism to handle this job. I will be using Roto Router again in the future.

Review 58 (2021-01-23 - Rating: 5)
German showed up on time, was extremely friendly, professional and efficient with his services. He cleared the toilet immediately and explained what actually caused the problem we were experiencing. Great price, knowledgable, and considerate. He followed all COVID regulations with mask, gloves and distancing. Thanks Roto-Rooter!!!

Review 59 (2019-08-29 - Rating: 5)
Working with Allen was by far the most pleasant experience Ive had with a plumber. I had 11 OLD shut off valves on my sinks and toilets replaced with quarter turn valves and also got new escutcheons. The quote was the best of 3 and Allen came off as a very authentically nice guy so it was an easy decision to hire him. Now the job is done, my first impression of Allen being someone trustworthy is a lasting one. He walked up and downstairs repeatedly checking each valve to be 100% sure there was no leak when he left the job. Very pleased.

Review 60 (2023-06-15 - Rating: 5)
This rainy season has been a huge problem for me and my family living in an older house in Memphis, carpet was absolutely ruined and I thought beyond repair. Roto-Rooter really helped out and C.J and John managed to save my living room floor and dried the whole thing out quickly while being extremely respectful.

Review 61 (2020-09-23 - Rating: 5)
I was very pleased with the professionalism of Pressley. He arrived very receptive to any questions or concerns that I had regarding the work to be performed on my system. He was able to explain the time allotted for the service, the cost and the result of the service. He was attentive during the entire process. I will be contacting them again for my plumbing needs.

Review 62 (2020-05-01 - Rating: 5)
I had an emergency plumbing situation and Lyle Roberts came out immediately. He was very professional and quickly fixed the backup in my main line. Mr. Roberts also informed me of what initiated the backup and how to prevent this from happening in the future. I highly recommend Roto-Rooter for your residential plumbing needs.

Review 63 (2019-12-30 - Rating: 5)
I had water flood from the wall into my closet. Carlos came out and did a great job quickly figuring out the repair needed and getting the job done in a quick and efficient manner. He was very communicative and pleasurable to speak with. Thank you, Carlos, for the fix!

Review 64 (2020-10-16 - Rating: 5)
I decided to call RotoRooter after many failed attempts with another company that had me out of my home for over a month through my home warranty. I quit the former company and the warranty company! RotoRooter came out the following day, and fixed the entire issue within an hour. They wasted NO TIME! Thank you for your dedication and kindness on the job! My service tech’s name was German!

Review 65 (2020-04-10 - Rating: 5)
I recently just had Roto-Rooter to some repair work for me. I had chosen to use them because of their reputation and I was not disappointed at all. I called them on Saturday around 2pm and they showed up the following Monday as scheduled. I am a single parent and dont know much about plumbing. They were extremely professional and were able to treat me fairly and give me a good price. I am extremely grateful they were able to still give service during the covid 19 crisis. Thank you so much to Lyle Roberts and Pressley Calhan and I will make sure to recommend Roto-Rooter to all my friends and family.

Review 66 (2019-11-12 - Rating: 5)
Urgent service call on a Sunday of all days. Our RR technician, Lyle Roberts, showed up and assessed the issue right away. Gave me an accurate quote and the methods he’d be using to fix the problem. Straight forward and reliable. Quick service! I recommend to anyone.

Review 67 (2019-11-10 - Rating: 5)
At 9:00 p.m.Thursday night I noticed water backing up in our bathtub, and my husband and I knew we had to get something done quickly. We have used Roto-Rooter in the past and was very pleased. My husband made the phone call and was told that the technician was on another job , but he would get to us in about 2 hours. Sure enough we got a phone call from the technician around 11:00 p.m. that he was on his way. I fell asleep and my husband woke me up to tell me that our problem had been fixed! Thanks Roto-Rooter for your timely response and professionalism!!

Review 68 (2021-03-15 - Rating: 5)
Called Roto-Rooter for a sink not draining. After a scheduled appointment for Wednesday, they called me back Monday due to cancellation and could have me fixed up right away. Pressley (the service tech) did a great job in taking care of the problem and also explaining some things to help mitigate the issue in the future. We were so pleased with the service that we had Pressley write us up an estimate to flush the main lines in our home built in 1922. We will be using this team again and recommend their business.

Review 69 (2020-05-11 - Rating: 5)
The crew that came to my location very professional and compassionate to my needs in this trying time. Severn and Hunter were both very polite and took the time to explain everything they needed to do. Severn checked on my situation daily until the job was complete. Money well spent.

Review 70 (2022-04-19 - Rating: 5)
Roto Rooter performed a camera and scope assessment of an indicated water leak in my driveway. Water was visible in the joints if the cement panels in the driveway. A very talented professional, Kelly Gibson performed the assessment. He provided a very thorough and comprehensive report that identified the source of the leak and a recommended strategy to resolve it. My home is new construction-less than 3 years old- which really concerned me and also indicated some error during pre construction phase. Kelly answered all of our questions and helped us explain the issue to the builder. His professional insights were critical to the overall resolution of the issue. Kelly offered his support and assistance consistently and really exceeded our customer service expectations. He is the ultimate professional and a true asset to Roto Rooter. He deserves to be commended for his exceptional customer service. Thank you.

Review 71 (2022-03-22 - Rating: 5)
Roto-Rooter did an amazing job assisting me with my plumbing issues. A pipe burst in one of my bathrooms, flooding my entire home. I was so relieved when the Roto-Rooter van pulled upbecause I knew they would get to the bottom of things.Roto-Rooter’s service technicians were professional, knowledgeable, and prompt.This is my third time utilizing their services and (because homeownership has its ups and downs) I know I’ll be using them again in the future.Thanks a bunch!!!

Review 72 (2019-10-07 - Rating: 5)
We called very late night on a Sunday because we had a clog in our main line sewer. Considering Lyle had 2-3 appointments ahead of us, he still showed up within a reasonable amount of time. Not only was it late, it was also pouring down rain. Despite both of these factors, Lyle showed up joking and with a smile on his face. He got everything handled incredibly quickly and carried on wonderful conversation with my husband and I. As well, I didnt pay a dime over the estimate he had already given us. Thank you so much for awesome service Lyle!!

Review 73 (2020-04-27 - Rating: 5)
To Whom it may concern:My name is Sharon Brown and I am writing to give proper accolades on behalf of 3 of Roto Rooter’s finest employees, Severn Boyer, Hunter Maccarino, and Billy Swift.These gentlemen came to our home (my husband and I) on April 20 of this year. My husband was unable to sit in on any conversations/meetings for he is terminally ill and remained in our bedroom the entire time. I called Roto Rooter and they were there immediately. They quickly found the problem that was causing my husband and I to worry about the safety of our home. They are three of the most professional, personable, and polite service technicians that I have ever met. My husband and I have lived in our home for nearly 35 years and I can say we have had our fair share of home repairs made. Severn, Hunter, and Billy have performed their duties with excellence from the moment we spoke by phone until they actually arrived at my home to assess the damage.These gentlemen were very knowledgeable and skilled, but more importantly, they spoke to me in a very patient way. They helped me to thoroughly understand what our problems were, as well as what needed to be done and why. They delivered their assessments to me in a way that I could follow, comprehend, and feel at ease about.Together, these three gentlemen put our minds at ease about the job that would be required. They were genuinely concerned about making sure the job was done right and that we were satisfied. These gentlemen have performed circles around every other repair technician we have encountered. They are head and shoulders above any competitor in my opinion.This is the level of customer service that has been lacking from so many companies for so long. Now that I know the caliber of staff, or independent contractors, that your establishment employs, I can say with certainty that Roto Rooter will be my top pick for any future plumbing needs.I want to extend a heart-felt thank you to Severn, Hunter, and Billy, for being strong, civic-minded people who are passionate about their job and committed to giving exceptional and quality customer care in every way. I admire the way they made sure that they followed company guidelines and that I (the customer) was satisfied with every detail of the work they were doing to our home. This behavior exemplified the outstanding efforts to provide quality customers service. Each person, in his own ways, especially during the course of this week, has helped me to stay calm; stay focused, and not give in to anxiety over the issues. If I am ever in the market for a Plumber, rest assured your men would be the first I call.With sincerity,Mrs. Sharon BrownMemphis, TN04/27/2020

Review 74 (2019-11-11 - Rating: 5)
My name is Ben Hurt and we had the pleasure of working with German Salinas. Not only did he call and ask if he could arrive early, but was extremely prompt with his repairs. He also took the burden off of when talking with the Home Warranty company.Highly recommend this company, they never disappoint!

Review 75 (2019-07-30 - Rating: 5)
Really appreciate Roto-Rooters fast service! The drain on my air conditioner clogged and they were there the same day to fix it. Gideon was super friendly and knowledgeable and got everything cleared out and running again quickly.

Review 76 (2023-06-15 - Rating: 5)
John and Cj came to my home and identified my water damage . They helped me contact my insurance company and file a claim . They immediately got to work removing all the damaged materials and drying out my home. I highly recommend them for any water damage issues

Review 77 (2020-09-15 - Rating: 5)
Mr.German really did a wonderful job fixing the issue for my landlord Peggy Young and I (Brenda Garrett). He was very professional and manage to get everything fixed very quickly. I highly recommend this company if you are having any plumbing or drain issues!

Review 78 (2022-03-31 - Rating: 5)
Had an emergency sewer backup situation and called Rotorooter, who sent technician, Hunter, out immediately. He assessed the blockage, tried clearing it a few times and was able to flush it out. Service was professional, friendly and quick!

Review 79 (2020-05-02 - Rating: 5)
Thanks so much for prompt response to a desperate situation of a hot water heater overflowing. Allen Adams (#68972) was super nice and professional as well as knowledgeable about our circumstances. He assessed the situation and even made recommendations when asked for his opinion about the various types of water heaters available to replace the one we had. Besides responding immediately, he completed the job in a very timely manner. Roto-Rooter has become our go-to company for all things pertaining to water. This is not the first occasion to use your company, and we have plans for the future for some plumbing changes and intend to call on Roto-Rooter to take of those also! Thanks, again, for a job well done!

Review 80 (2022-05-02 - Rating: 4)
Over the years we have use various plumbing providers, but none of them have offered the service that Kelly and his team at Roto-rooter do! Kelly always gives us honest advise, he takes the time to answer any and all questions we may have, he understands how urgent plumbing repairs are and works to complete them promptly! While pricing may be a bit higher than some, it is worth it knowing you can trust the information being given and the communication about expenses! We would recommend Roto-Rooter for anyone in need of plumbing repairs!

Review 81 (2020-12-24 - Rating: 5)
Fast, effective service! The technician, Hunter, was awesome. He showed up on time, unclogged the drain quickly, and was knowledgeable and professional. Dont call anyone else to help with your clogged lines. RotoRooter rocks.

Review 82 (2020-02-23 - Rating: 5)
I called Roto Rooter in a panic on Sunday morning with a sewage issue. They were able to respond and fix our emergency within a few hours. German, plumbing technician, was very thorough in explaining what was occurring with the plumbing line and eventually fixed plumbing issue. Great service, especially when the inconvenience of plumbing issues occur after hours!

Review 83 (2020-08-06 - Rating: 5)
The main water line to my house sprung a leak that was a like a geyser. Roto-Rooter was able to perform the needed repair in a timely and professional manner. German explained exactly what needed to be done, and why, to repair the leak. His friendly and informative nature was appreciated.

Review 84 (2022-01-07 - Rating: 5)
Problem happened to me on a holiday & I just didnt know what to do. John Dickan from roto-rooter call me to see what the problem was and came right out that day. When he came out he assured me that everything would be okay & got right on the job immediately to prove so. Him and his team with Tom found the source of the problem & fixed it right away.He was very very professional and got right to work and completed the task. I would recommend these guys anytime. It really made my life alot simpler to have that peace of mind that they were in the job.

Review 85 (2020-05-11 - Rating: 5)
We called on a Sunday afternoon, and Lyle called back within five minutes. He arrived more quickly than expected. He was very professional and thorough during the whole visit, explaining things as he went. We are very pleased with Lyles work.

Review 86 (2019-12-12 - Rating: 5)
Very efficient service. Getting an appointment was so much quicker than I expected and our serviceman, German, arrived early. Not only did he fix the problem quickly, he really did a great job of explaining to my husband Robb what was wrong and how he was fixing it. Thanks!

Review 87 (2020-11-24 - Rating: 5)
This is the second time I have used roto-rooter. The first time was for a busted pipe in the attic a few years ago. They came quickly and fixed the problem at a fair price. This time German was my technician. I had a badly clogged bathroom sink drain, He was very fast and professional. I would recommend roto-rooter again.

Review 88 (2021-01-07 - Rating: 5)
I had another leak, separate from earlier, called Roto Rooter. German came out and took care of us again! Roto Rooter is the best! The staff is always pleasant and I never have to wait long for service. I will recommend them to anyone.

Review 89 (2020-08-19 - Rating: 5)
Pressely Calhoun was prompt, friendly, and very informative. I had a problem with my main sewer line, and he assessed the problem and corrected the issue without delay. I will definitely call Roto-Rooter again if I need a professional plumber in the future.

Review 90 (2020-06-24 - Rating: 5)
Would like to thank Service Technician Mr. Ray for his hard work and expertise today. Very professional and courteous, Mr. Ray explained the situation and then corrected the problem completely. Thank you very much! Will definitely use Roto-Rooter again.

Review 91 (2023-05-15 - Rating: 5)
Had a pipe leaking in the attic. The tech showed up on time and got right to work. The water mitigation team also came out and handled the water damage from start to finish. Excellent service!

Review 92 (2020-06-30 - Rating: 5)
We are so pleased with the services provided by RotoRooter. Our technician, German, kept us informed through the whole process, and made us feel so comfortable. Trusting him war so easy!

Review 93 (2024-09-06 - Rating: 5)
Kelly Gibson and his team over at Roto Rooter were pleasant, expeditious and very professional in helping us solve a major sewer line issue. We couldn’t be more grateful and happy to know we have a company we can trust when it comes to our plumbing needs.

Review 94 (2020-01-01 - Rating: 5)
After a family gathering, we discovered a plumbing issue at our aunts home that needed immediate attention. Our Georgia cousins called Roto-Rooter in Germantown,TN. They set appointment time for the same day. LYLE ROBERTS arrived before the scheduled time and promptly identified and resolved the issue. Lyle had quite an audience while he explained the problem to the Nashville cousins and the homeowners. Lyle was very courteous and professional. He represented his company well. A valued service. We highly recommend Roto-Rooter and Lyle

Review 95 (2019-07-09 - Rating: 5)
He was very professional. Explained in detail what he was going to do to repair our toilet. Fast and the price was very reasonable. Thanks Roto-Rooter for sending quality people to do quality work.

Review 96 (2020-03-29 - Rating: 5)
What a pleasant surprise to see a young man so dedicated to his job the quality of service and concerned with our problem that his time was never an issue. His concern for fixing the leak and assuring my wife and that the problem was resolved was at the top of the list, therefore he returned the next morning and completed his work to our satisfaction.Thank you German for your dedication

Review 97 (2020-01-25 - Rating: 5)
Mr. Jermaine Ray, Technician came to my house on 1/24/2020 to unstop my bathroom sink. Mr. Ray discussed with us what would need to be done after he checked to find out the cause of the drain being stopped up and told me that a Snake device would be needed to go down the sink drain to unstop and my pipes underneath the sink needed to be remove and the chrome pipes might Crack and he would need to purchase some more pipes which did Crack and had to be removed.Mr. Ray discussed the cost and I mentioned that I had a coupon from their website and was told to show him on my phone and that would be deducted from theMr. Jermaine Ray was Punctual, Responsive when asked any questions, Courteous and knowledgeable.

Review 98 (2019-12-30 - Rating: 5)
Mr. Lyle Roberts return my call gave me an estimated time to show up.He made the apointment on time and was polited and very knowledegable of the problem. I would recommend Mr. Roberts to any customer that would need plumbing work done.

Review 99 (2019-08-02 - Rating: 5)
Our plumber, Andre, worked on a list of plumbing issues on our home. He was very professional, explained everything he was doing, let my husband watch what he was doing and answered all of his questions, was very patient and extremely pleasant and polite. I would like to have him as our contact, if we have any other issues

Review 100 (2021-02-03 - Rating: 5)
Fast, responsive service, good pricing, and friendly, covid PPE equipped tech, gave me the peace of mind that German(Service Tech) cared about me and my employees. He was thorough, efficient, and knowledgeable and was able to easily explain, document, and repair the problems we had. I wouldnt hesitate to use their service in the future. So much better than the other guys who show up, charge too much and dont fix anything! Thanks ROTOROOTER!!! You rock!

Review 101 (2022-09-08 - Rating: 4)
The technician was awesome. He solved my issue quickly and was very courteous throughout the entire process. I would have given 5 stars but couldn’t due to costs. While it had nothing to do with him, the cost was extremely high and should not have been that much. $375 for less than 30 minutes is ridiculous.

Review 102 (2021-05-09 - Rating: 5)
I cant thank Roto-Rooter enough for their service. They were able to cut a root from my sewage line after a competitor did not. Pressley was very personable and had a great attitude even though he was working in the rain.

Review 103 (2024-09-16 - Rating: 5)
Lyle was very professional. He arrived in about a half hour of my calling. He knew what the problem was and got it done within 15 minutes. I was very happy with him and his work.

Review 104 (2024-08-20 - Rating: 5)
They were courteous and kind they explained everything down from point A to point B and was on time when they will be there they was. I will be using them again. I need some cards to pass out

Review 105 (2020-12-07 - Rating: 5)
So we called RotoRooter on 12/3/2020. We were told they would be there the next day (for clarity 12/4/2020) between 11:00 a.m.-1:00 p.m. well they were,… sort of. A manager named Mark stopped by to do a pre-emptive inspection and see if there was water damage. There wasnt we merely had a clog somewhere beyond the 25 ft. where our own drain auger could reach.Mark mentioned that it could be a pipe issue, but we reassured him it wasnt we watched the water come out of the drain behind our washer. We are sure it is a clog. Well then Mark left.Now admittedly this next bit is clearly a case of the left hand not knowing what the right hand was doing but it was a bit irritating none the less. Mark mentioned someone would be coming they are just running a bit behind, we were like cool. Well, time keeps rolling on and no one has shown up to actually do the work. My husband notices some missed calls on his phone. Apparently, despite having an appointment time and despite a manager coming to our house and physically seeing we were here RotoRooter will not dispatch someone to the house without confirming with a phone call. So that pushed our appointment slot back yet again.By the time Hunter showed up I think it was probably 3:30 maybe even 4:00. So to that I say, boo hiss. This was a completely avoidable mishap. We werent mad or anything just kind of irritated, but like not raging Karens about it or anything. Hunter was our serviceman, and this poor guy had obviously had a long day. But he was cordial and polite, and asked questions as needed.Hunter was here for what felt like a few hours, but he was a professional the entire time. Because I know this man wanted to go home. During his time in our home we found out he is actually from Somerville, TN. I dont know who Hunter made angry in that office, but I assure you it was unwarranted. Having this poor man driving an hour to go home. Hunter deserves all the gold stars, because not only did he get our drain working he didnt make a mess everywhere.Which is more than what I can say for my wonderful husband in his attempts to fix this drain issue. You really havent lived until your socks find wet coffee grinds, it is a horrible feeling. Thanks to Hunter, I dont have to fear wandering into my kitchen at night to that horror. Now I get to revert to my usual guessing game of vomit or diarrhea that my animals love to play with me. But it certainly will not include the wild card of vomit, diarrhea, or coffee grinds/gross sink water?Thank you Hunter, youve brought harmony to the home once more. You know what they say, Happy Wife, Happy Life my poor husband was desperate from respite of my constant nagging. If anyone is the hero in this epic narrative, its Hunter. You got a winner in Hunter folks, dont let him down. Thats right, I said it. Dont let him down. We now refer to unclogging drains in this house as the Hunter Standard Youre welcome RotoRooter, Hunter has blessed you with a standard and our house with draining water.No one should yell at Hunter, thats just rude. Ill include Mark in this too.

Review 106 (2019-10-11 - Rating: 5)
Technician was confident in what was required to repair my issue and he accomplished his task in a short amount of time. Plus, he was able to come within an hour of me calling!!! Great job!!!

Review 107 (2021-06-30 - Rating: 5)
The plumber was very professional and friendly. He explain what the issue was, quoted a fair price, and got the job done with ease. We are very satisfied with his work.

Review 108 (2019-11-22 - Rating: 5)
Roto Rooter must be the best plumbing service there is. Germen Salinas was my service technician and knew everything about all of my plumbing issues. He repaired my garbage disposal that had a spoon stuck in it. He had to take it apart to dislodge the spoon. He replaced a small leaking hot water hose beneath my bathroom sink. He replaced a broken bathtub faucet, whose knob was frozen in the down position. I got the knob frozen in the up position, so the water would only come through the shower, but I broke the knob in the process. He was friendly, knowledgeable, courteous, and the best plumber Ive had the occasion to use. I used the Hill...whomever company once, and I didnt like them.

Review 109 (2020-05-04 - Rating: 5)
Lyle and Pressley did a fantastic job ! Had water collecting in my backyard whenever it rained. They opened up the clogged, buried drain pipes and found drainage pipes I didnt even know existed. Professional and courteous service ! Highly Recommended and pleased with the job they did !!

Review 110 (2019-11-16 - Rating: 5)
RotoRooter service repairman Allen did a outstanding job. Arrived on time and completed the job in a timely matter. I would recommend the services to anyone !!Service done on 11-14-19Ticket # 67683

Review 111 (2022-08-23 - Rating: 5)
Our tenant let us know there was a drainage problem. Water and sewer were backing up in toilets and tub. We called Roto-Rooter at midnight on the 26th of October to schedule a visit to our tenant´s home on the 27th. By 8am on the 27th we were in touch with Maggie Cooley, Operations Manager for Roto Rooter in Memphis. Maggie scheduled a technician between 8 and 10 am. By before 10am the sewer line blockage was cleared. She sent us an e-mail letting us know the issue was resolved, she also indicated what the nature of the blockage was and outlined the warranty, that being 30 days. On the price she gave us a reduced price for us using Roto Rooter in other occasions. Now, the tenant is happy, we are happy and Maggie should be happy knowing she and her team took care of an issue in a prompt manner.Thank you for good service.

Review 112 (2021-10-19 - Rating: 5)
I scheduled an appointment online, after hours and I got a call first thing in the morning the next day. I got scheduled for between 1-3. I got a call at 10:30 am that they had a cancellation and could come early. Dustin was super professional and took care of our issue and an extra thing that I had not mentioned on the call. I really appreciate them being so quick and efficient

Review 113 (2019-11-28 - Rating: 5)
The night before Thanksgiving my kitchen sink became unusable. A polite and experienced plumber came by the next morning and got everything working again, and I was able to get back to cooking my holiday meal. They were great!

Review 114 (2020-08-12 - Rating: 5)
I requested service late in the evening and asked for next day early morning services. They called me back early the very next to confirm and notified me that a technician was enroute. My technician arrived shortly thereafter. My technician, Pressley Calhoun, was very prompt, polite, and professional. Outstanding customer service!

Review 115 (2020-07-21 - Rating: 5)
German was very quick to respond to our call and gave us all the options for fixing our main pipe line. He read through everything we were signing. We would not hesitate to use them again.

Review 116 (2020-05-20 - Rating: 5)
German was very quick to find the problem, and fix it for us. He was very knowledgeable and did a great job. We as a company, Fulmer Logistics, are very grateful for his help. We will call them again if needed.

Review 117 (2019-11-10 - Rating: 4)
Great service on Sunday. Technician was knowledgeable and very informative. Easy to work with. Cost is what you would expect for a plumber on Sunday. Technicians name was German. Great guy!

Review 118 (2022-03-16 - Rating: 5)
Very responsive and professional. Allen was a knowledgable plumber who was friendly and quick to fix our problem. The office understood our problem and followed up exactly as they said they would. I highly recommend this company for quick, professional service.

Review 119 (2023-05-26 - Rating: 5)
The technician was very professional, courteous and knowledgeable. He keep me informed with with all details. Extremely polite and completed the task in a timely manner.

Review 120 (2021-12-05 - Rating: 5)
Tom and Hunter were incredibly responsive and professional. It took them 2 days and some ingenuity, but they did not quit until the job was done. They started Friday to perform what seemed like a routine clog clearing with the cable, but actually had to come back Saturday with a second cable to clear the line, almost 200’ from the clean out. Very appreciative of the effort and will definitely use them again. Everything is working.

Review 121 (2017-12-29 - Rating: 5)
Had an emergency and called Roto-Rooter after most companies were closed. Spoke with Joshua and he was at my home within the hour. He was very pleasant and professional.

Review 122 (2021-03-01 - Rating: 5)
This was the most professional company I ever dealt with Pressley Calhan was my service guy. So professional and kind. I am a widow and had main line back up and was stressed to no end living alone and he got it done in no time came in to my house wore his mask offered to take his shoes off. I usually use a local plumber but never will again. Always roto for me! Great job Pressley such a kind young man!

Review 123 (2021-04-26 - Rating: 4)
Excellent services provided by Pressley. Courteous and friendly. Prompt services. Received call that he would be available before scheduled appointment time...that was nice. Professional workmanship. Ensured area was clean upon completion of job. Will call again when plumbing issues arise. Thanks.

Review 124 (2020-02-21 - Rating: 5)
Called beforehand and showed up right on time, and fixed our problem within 10 minutes. Billy was knowledgeable, polite, and very efficient. Wasnt as expensive as other places in the area either. Will definitely be calling them again for future plumbing issues.

Review 125 (2021-10-16 - Rating: 5)
I want to say that Allan has been the best plumber Ive seen in a very long time.I would rate him 100. Very polite, fast, great work And got the job done really fast.I will keep this number for any future problems I have. Plus I gave the informationto my neighbor.Thank you so much for the great job.Adel R. Christ

Review 126 (2021-04-28 - Rating: 5)
Pressley was awesome! He was knowledgeable about how to go about unclogging the drain. He explained two ways of executing and how much each option would be and why. He had an awesome sense of humor that made the situation even better. We were grateful to have him as the one to help us.

Review 127 (2021-12-08 - Rating: 5)
John Dickan, the Roto-Rooter Water Mitigation Supervisor, John’s assistant Joshua, and your plumber Jermaine were the epitome of professionalism and nurturing. They need to be cloned. These guys made my 90 year old mom, my siblings, and me truly happy. We mattered to them. And we knew this by their speech, their actions, and work ethic.Kuddos to Jermaine, John, and Joshua

Review 128 (2023-06-15 - Rating: 5)
C.j and John came out with the plumber from roto rooter to find my leak in the closet once it was fixed John explained what needed to be done in order for my home to be dry after his explanation I told them lets get it done when he was finished he was on time picking up the equipment when my house was dry will use this company again with no question

Review 129 (2020-04-10 - Rating: 5)
I have used Roto-Rooter 2 times within the last year for separate issues and they came, got the work done in a timely and professional manner. If you got plumbing problems I highly recommend the guys from Roto-Rooter

Review 130 (2021-04-24 - Rating: 5)
We had a clog in our main water line. They were able to come out within 24 hours of our phone call (on a weekend) and get us cleared out and up and running in no time. employee was very professional and friendly. We are very happy with the service.

Review 131 (2020-03-23 - Rating: 5)
Severn and Hunter were very punctual and professional. They explained everything well, removed the water and cleaned up after themselves. I would use Roto-Rooter again because of this service.

Review 132 (2019-09-26 - Rating: 5)
I had a water leak and a commode that wouldnt flush. Joe was sent to fix them for me. I can not say enough good things about Joe, he was respectful, kind and considerate. Got the job done very quickly. Thanks

Review 133 (2019-11-12 - Rating: 5)
Exceptional service by German from the Cordova branch. I had a water line leaking under the driveway. He properly diagnosed the problem, and persevered through rain, freezing temperatures and delayed equipment to get my water back on. I would have liked to pay a bit less, but my water is back so it was worth it.

Review 134 (2024-12-24 - Rating: 5)
Excellent work, efficient, and friendly workers!

Review 135 (2020-09-24 - Rating: 5)
LYLE AND another gentlemen came in and took care of our leaky pipea, clogged drain, and leaky faucet. They cleaned afterwards and showed me everything in working condition. Theu also arrived early with a prior call and was done quickly. Thanks Rotorooter.

Review 136 (2020-06-11 - Rating: 5)
My sewer was backed up and leaking all over the place.so i called roto rooter,technition lyle was great and funny.told me the root of the problem,which was wipes lol! those kids! so im very satisfied with the service!

Review 137 (2024-08-02 - Rating: 5)
Called Roto-Rooter on Thursday morning. They were out in a couple hours. They diagnosed the blockage/broken exterior line and had it fixed by 1pm on Friday! Couldnt ask for better, quicker customer service.

Review 138 (2019-12-04 - Rating: 5)
First I am Anna Withers. the quality of Mr Lyle Roberts service was very high, his response was timely and he arrived a few minutes prior to the time he gave me. I am more than pleased with this.

Review 139 (2022-05-09 - Rating: 4)
The technician was professional, efficient and very helpful. My one complaint would be that for a 15 min service to cost $400 they shouldn’t leave wet and nasty toilet paper all around the clean out drain. They already have on gloves. Clean it up!

Review 140 (2017-09-07 - Rating: 5)
The plumber Marco came by my house the day and was incredibly kind and helpful. He was friendly, answered all of my questions and quickly found the source of my problem. I would definitely use again.

Review 141 (2022-08-26 - Rating: 5)
I had an excellent experience. This gentleman went beyond his job to make sure this job was successfully completed with great professionalism and kindness and patience. Thank you sooooooo very very much for providing customer service to the highest and with excellence!!!😀😀😀

Review 142 (2023-06-15 - Rating: 5)
My Tech, Hunter, was knowledgeable, efficient and fixed the problem the first time. I definitely recommend him for all of your plumbing needs.

Review 143 (2020-06-08 - Rating: 5)
German did an excellent job with providing me service! He informed me on how to handle my problem and was able to fix my plumbing nightmare. German gets my gold star and I will recommend this company for plumbing needs.

Review 144 (2020-09-23 - Rating: 5)
No other plumbers were willing to respond for an emergency repair. Roto-rooter said they would have a plumber there within an hour, but about 15 minutes later their plumber was at my house. German (the plumber) was very friendly and had the issue fixed in about 20 minutes.

Review 145 (2020-06-10 - Rating: 5)
My service tech German was very courteous, he wore a mask the entire time he was here and provided valuable information to help us keep our pipes clean and to keep him from having to come back out.

Review 146 (2020-12-22 - Rating: 5)
Hunter was one hour early (thank goodness) and was very respectful and professional. We will definitely use this company if we have any other issues.

Review 147 (2021-07-19 - Rating: 5)
ThanksCompany was ahead of on-time today. Tech was great. He explained my quote. I gladly paid. Back-up pipes are not fun.

Review 148 (2021-12-11 - Rating: 5)
My Tech was so knowledgeable in my issue and was also quick with the service. I was actually scheduled for tomorrow and really needed them today, so I am thankful they were able to come earlier than scheduled.

Review 149 (2021-06-07 - Rating: 4)
Very Pricey, but it was done correctly the first time and very quickly. He fixed my drain as I was on my lunch break. Pressley was a very professional!

Review 150 (2020-04-17 - Rating: 5)
German was very professional. He thoroughly explained things and was very knowledgeable. He treated my plumbing issue as his very own. I am very satisfied.

Review 151 (2019-07-30 - Rating: 5)
Great service and solved the problem the first time! I have used Roto Rooter throughout the years and have always been satisfied with their service. I would recommend them to everyone.

Review 152 (2018-02-06 - Rating: 5)
Dennis was fantastic! I called Roto -Rooter, they were immediately responsive, solved the problem and cleaned up the yard mess! I’ll definitely be calling them again for the next plumbing problem!

Review 153 (2018-11-21 - Rating: 5)
They provided same day service and every employee I spoke with was VERY professional and knowledgeable. They exceeded all expectations and fixed the problem in under an hour!! Jessie was extremely respectful as well!

Review 154 (2020-04-29 - Rating: 5)
Mr. Lyle Roberts 218 was very polite and friendly, in my opinion he was vey thorough and attentive in his work. I would recommend him to any one in need of these services.

Review 155 (2020-01-15 - Rating: 5)
Andre employee 585 loves his job. Showed up on time and worked hard to resolve the issue. He is very dedicated to his work and he did a good job..

Review 156 (2020-03-18 - Rating: 5)
German was very professional and explained what was going on with the drain and what he would be doing to fix the issue. He took care of the problem. I would definitely call Roto Rooter for future issues.

Review 157 (2024-09-12 - Rating: 5)
Great work!Thank you

Review 158 (2019-11-04 - Rating: 5)
Tech German came out and cleaned the drain line. Super nice guy. Found and removed the clog. Drains work great now. Highly recommend.

Review 159 (2020-06-17 - Rating: 5)
Lyle Roberts and Pressley Calhoun both worked at our house. They did a wonderful job. Very knowledgeable and thorough- thrilled with the work!

Review 160 (2019-12-11 - Rating: 5)
Very professional! Very prompt! From the sweet lady on the phone to the technician by far a great experience. The first time I have ever used the company and I highly recommend them!

Review 161 (2020-01-07 - Rating: 5)
Lyle Roberts was over at my house within an hour and a half of me calling, Made quick work of the clogged sewage line. Would definitely recommend.

Review 162 (2022-10-09 - Rating: 5)
They were the only place that could have someone to fix my leak by the next day. Everyone else would either tell me they have no one available and was not sure when they would.

Review 163 (2021-03-21 - Rating: 5)
Pressley was extremely professional. He arrived on-time and kept us informed for every step of the process. Would highly recommend.

Review 164 (2020-12-17 - Rating: 5)
Roto Rooter fixed our clogged pipes. They did a great job, and they were very thorough with their work.

Review 165 (2024-08-30 - Rating: 5)
Got the issue resolved quickly and professionally!

Review 166 (2020-03-11 - Rating: 5)
Quick to come out in dire need. Very Professional when communicating with what our issues were. Service was quick and of high quality. Will definitely use them again.

Review 167 (2022-02-15 - Rating: 5)
Dustin was awesome! Very professional - and took excellent care of us. Such a great customer experience!!!

Review 168 (2021-02-13 - Rating: 5)
Hunter was a great tech. He is very professional and respectful. He checked everything out and did his work. ( A+) Hunter!

Review 169 (2020-05-19 - Rating: 5)
Roto Rooter technician, Joe Higgins, is absolutely AWESOME! If you’re looking for exceptional service, you’ll find it with Roto Rooter and Joe!

Review 170 (2019-12-11 - Rating: 5)
Received prompt service from a courteous and professional technician. If was still in business (building water treatment systems), Id be trying to steal this guy from Roto-Rooter.

Review 171 (2022-08-21 - Rating: 4)
If you need someone dependable on the weekend they are a good choice, provided you don’t mind paying top dollar, and I mean TOP dollar. On time, courteous, and got the job done.

Review 172 (2020-07-21 - Rating: 5)
Lyle Roberts came to home and gave excellent service. Lyle Roberts went above and beyond his job to provide me with the best service.

Review 173 (2021-01-18 - Rating: 5)
German was very quick and responsive! Came out on a Sunday and was very thorough! Will call back next time I need a plumber!

Review 174 (2022-01-03 - Rating: 5)
John Dickam was a pleasure to work with. He went above and beyond in getting my problem taken care of.

Review 175 (2019-12-16 - Rating: 5)
Technician, German unclogged my pipes this morning. He was efficient, knowledgeable, polite, and courteous. Job well done!!!

Review 176 (2021-04-20 - Rating: 5)
Pressley was professional. Took a little longer than expected to get it fixed, but the service was good and we are finally glad to have our issue fixed.

Review 177 (2020-07-30 - Rating: 5)
The plumber German arrived on time, assessed the problem, took parts back to the hardware store to get replacements and returned to repair the issue. Very professional.

Review 178 (2020-05-08 - Rating: 5)
German was very nice and he explained everything clearly so we can understand everything that he was doing he made sure everything was completely before he left I was to thank him again at this time of pandemic thank u German from Marthenia Horton

Review 179 (2022-05-03 - Rating: 5)
Thank you Cheryl! Had some issues I experienced with service, but she called and corrected the issue and was very professional. Great manager!

Review 180 (2019-11-26 - Rating: 5)
We had plumbing issue late in the night and the technician was very professional and right on task. 5 Stars to this technician and would refer the business to them.

Review 181 (2021-02-19 - Rating: 5)
Our technician, German was very nice and did his job in a professional manner.

Review 182 (2022-06-27 - Rating: 5)
The Technician Jermaine was great, very professional and very knowledgeable. Great response time also.

Review 183 (2021-05-06 - Rating: 5)
Communications were good before they came, our serviceman was on time, knew what he was doing and did a great job for us.

Review 184 (2022-01-31 - Rating: 5)
Allen A. did an excellent job. He was pleasant professional and answered all my questions.

Review 185 (2024-08-20 - Rating: 5)
Awesome company.

Review 186 (2020-07-21 - Rating: 5)
Lyle did a great job. He was on time, friendly, and offered recommendations on other plumbing issues to be aware of.

Review 187 (2021-05-20 - Rating: 5)
The technician Hunter was very helpful explaining what the problem was with the plumbing and what he had to do to fix it.

Review 188 (2020-09-06 - Rating: 5)
Lyle Roberts and Hunter came out 20 minutes after I called. They were about to complete the job in 15 minutes. Everything was cleaned up, and they were vet professional. Will always call them in the future.

Review 189 (2021-08-10 - Rating: 5)
These guys L and L were awesome! They inspected my sewer line, evaluated the situation and advised on how to proceed!

Review 190 (2019-12-05 - Rating: 5)
Jermaine is just the best!! He took car of everything in the most professional and kind manner.

Review 191 (2022-10-14 - Rating: 5)
Very detailed and did great on helping with the best price. I appreciate the honesty of Mr. Dustin.

Review 192 (2020-03-04 - Rating: 5)
Lyle Roberts was very knowledgeable and efficient.Explained every option available and what was going on along the way.