Automatic Air Conditioning, Heating & Plumbing

Photo of Automatic Air Conditioning, Heating & Plumbing

Located in Memphis, Tennessee

Address: 3470 Tchulahoma Rd, Memphis, TN 38118, United States

Phone: +1 901-363-4636

Rating: 5

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-17 - Rating: 5)

    This is a great company!! I will recommend them to anyone!! I had an appointment between 10-12 Chris came at exactly 10:00 am.The sales representative Chris was knowledgeable about the old system we had in our home. He looked at everything told us how old it was, and recommend we invest in a new air & heating system. He was upfront with us about everything they would do. My husband and I felt they went beyond our expectations! Robin and Jeffrey the rest of the crew came out the following Monday on TIME!! and start taking everything out fixing the rotten wood in the closet. Changed the duct system cleaned after themselves. It was like they where never there. On Tuesday our air was running!! My husband spoke with the owner Mr. Sam said he was the nicest, and kindest man ever. The ladies at the front desk were helpful anytime we called the company. This is the best company we have had the pleasure of working with! They also recommend the person that did our cage around it.

  • Review 2 (2024-12-22 - Rating: 5)

    Automatic has helped out my family multiple times with plumbing issues. Very fair, very informative and very effective! They will only do what’s needed and charge a quite reasonable price. Kris and Trevor were my most recent technicians and they were above and beyond helpful!

  • Review 3 (2024-12-27 - Rating: 5)

    Excellent company! Everyone is detailed and professional from admin and scheduling (Kim is a rock star!) to all sales and trade teams including electrical, plumbing, and HVAC. Highly recommend!

  • Review 4 (2024-05-20 - Rating: 5)

    The guys were very professional and answered any question you had. Took the time to explain any additional work that needed to be done. Would definitely recommend their services. They also cleaned up after the work was finished.

  • Review 5 (2024-11-14 - Rating: 5)

    Just had fall maintenance on my HVAC unit. Daniel Bautista was the technician and he did a great job: explained what he would be doing, answered all of my questions, and gave me feedback on the condition of my system. I appreciate that he was pleasant and professional. He provided the quality service that I have come to expect from Automatic Air Conditioning, Heating & Plumbing.

  • Review 6 (2024-08-10 - Rating: 5)

    My husband and I moved into our dream home with a cave dedicated for relaxation/recreation. However, in the summer it was too hot and in the winter it was too cold. We had at least 3 different HVAC companies come to our home to “fix” our airflow issues. We even replaced one of our units and still remained uncomfortable.Finally, I met Sam Mullins and just happened to mention our AC troubles. He gave me his expert opinion of what he thought was going on and I loved the confidence he had when he was talking about solutions. So I booked an appointment with his company.Sam and his team came to our home in triple digit heat index weather to give my family some relief. They properly repaired some of the ductwork that was leaking air into the attic, fixed the returns so the air would cycle through properly and they even found a way to push more air to a room that was impossible to get to a comfortable temperature. Before starting the repairs, the air temperature through the vent was close to 70. By the time they finished, it was 56 degrees. I literally wanted to cry because we finally found a company that did the work right, the were efficient, and even followed up weeks later to make sure things were working properly!This company gets a five star review, but they deserve a much higher rating! We will use them for all of our HVAC, plumbing and whatever residential services they offer. Eric, Vinny, Randy, and Sam are true experts and I strongly recommend them to anyone in need of a reliable, professional, competent company.

  • Review 7 (2024-11-13 - Rating: 5)

    I recently had another company come out to my home to check out my winter ahead?When they came down they told me I had a serious situation and would probably need a new system! the salesman came out right away (Im not surprised!) and told me I needed a larger furnace, and a new AC; since mine were old and damaged, perhaps CO2 could come and I wouldnt be aware…”youre kidding!”…as they quoted me an enormous! FAINTING HERE!!So I decided to call Automatic and they sent out, Chris Lewellen, a sales consultant, he inspected the attic etc and said,”lets see what-we can do about all this”, spoke with my son and together they thought that I should have another man come out to confer what he was thinking….Chris was wonderful and put me into a calmer state of mind..so this morning another TOP young man,Blayze Matley, (adorable and removed his boots from the rain) came out, no charge for the 2nd inspection and told me everything that the other company told me, DID NOT EXSIST, THAT ALL WAS WELL AND MY FURNACE AND AC were in good shape..except I do need a fuse box by the Ac replaced , as it was badly rusted,Okay,, i loved these men,, im richer by far and going to have this truthful company be my guys! Spring and fall and come put in the new box..not a new furnace and AC!!thank you guy,, ill make cookies fer ya next visit!!!!This could be a book!! As far as Im concerned Automatic ! No matter your needs, this is the company to turn to,..honest integrity and through!patty Harants

  • Review 8 (2024-10-14 - Rating: 5)

    Daniel was a super star for Automatic. On-time, informed, communicative and friendly. Highly recommend Daniel and been a customer of Automatic for 30 years. Great business and fantastic customer service

  • Review 9 (2024-10-16 - Rating: 5)

    Called up Sam at Automatic as we had a noise coming from our furnace, they scheduled a technician (Blayze) who came out about an hour later, diagnosed and fixed the issue, provided expert overview of potential other issues and recommendations. Will definitely use Automatic again and recommend them for your HVAC servicing.

  • Review 10 (2024-08-02 - Rating: 5)

    Automatic customer for over 15 years. Great service! Keeps airconditioning, heating, plumbing in good working order. Including tankless water heater and most recent installation of whole home generator! Nice to see familiar faces of technicians over several years! Highly recommend as Automatic was recommended to me over 15 years ago!

  • Review 11 (2024-10-16 - Rating: 5)

    These guys were GREAT! Had crazy quotes from another place..said bathrooms had to be gutted to get to the shower pipes..these guys came out to a really bad living situation and got my friends life back in a day and a half, not months, like some others said. Nice nice guys, office people are great...very thanful

  • Review 12 (2024-11-20 - Rating: 5)

    Kudos to the entire Team at Automatic for their excellent communications, prompt service and knowledgeable technicians! Job well done on the recent addition of a home generator at our residence.

  • Review 13 (2024-07-15 - Rating: 5)

    Automatic goes above and beyond for the customer! Whether its a regular check-up or a weekend work order call. They are there when you need them to be there. They let you know up front when to expect a technician and always deliver. Expect to see photos of what the issue is and the different options you have to address the problem. Whether you are speaking with the owner Sam Mullins or anyone at the office you can expect excellent customer service. Aimee, Kim, Shelby, and Sharon always have a great attitude and are ready to assist with whatever Plumbing, HVAC, or Electrical need one may have. I have had the opportunity to work with Cameron, Kris, Blayze, Dustin, or Chirs as the service and sales team and one can expect these individuals to have integrity and knowledge up front about what they are seeing and the best way to address it. I highly recommend this company they have been a great partner to have and keep the Memphis area Enterprise Rent-A-Car facilities up and running. Thank you Automatic for your support!

  • Review 14 (2020-06-16 - Rating: 5)

    I initially called Automatic Air Conditioning, Heating and Plumbing to come out to help disconnect valves under my vanity. While they were here, I mentioned that there was a leak in my shower that was causing my entire master tile to need to be redone. The technician, Jared, asked if he could check the hot water heater, which was in the attic above the shower. When he checked it, he found that it was bulging and about it split open, as well as leaking. We were on the verge of a major disaster! He and his partner, Chris, came out the very next day to install a new hot water heater for us. They were so professional and kind. They left the house very clean as well. I appreciated that they were also budget friendly when I was shocked at the initial issue at hand. I will definitely use Automatic Air Conditioning, Heating and Plumbing again!

  • Review 15 (2024-10-30 - Rating: 5)

    Great company and service. They went over and above what had to be fixed, replaced or upcoded in my heat & air units. I would highly recommend this company.

  • Review 16 (2024-06-23 - Rating: 5)

    Technician Daniel Bautista did an excellent job servicing my air conditioning system this June. He gave the outdoor unit probably the most thorough cleaning it’s ever had and then cleaned and inspected the indoor part of the unit just as thoroughly. On top of the great service, Daniel was friendly, polite, and professional. Thank you Daniel! I hope to see you again when it’s time to service the furnace this fall.

  • Review 17 (2024-10-02 - Rating: 5)

    Had a new hot water heater installed. Fast, professional, and not too hard on the wallet. Will use them for all my plumbing and HVAC needs.

  • Review 18 (2024-07-31 - Rating: 5)

    I usually go with Conway for any HVAC issue I have, but Automatic absolutely gave them a run for their money. From beginning to end, everything was amazing! Communication was consistently great and they will answer any question you ask. I really cant believe how amazing they were. Also, I never felt pressured to hire them. They were completely transparent and offered a complete picture of everything from purchasing to installation. I would definitely recommend. Chris, who came out to give me the quote, was fantastic. The young ladies who are in the office were very kind. The crew that came out to install was awesome. Ten out of 10, across the board!***UPDATE***I ran into an issue with my air conditioner (installed two years ago) last week that was causing some major frustrations and Automatic stepped up in a HUGE way! And the issue wasnt even their fault! I am beyond impressed! Everyone at Automatic whos had their hands on this issue has been spectacular and incredibly accommodating! I love working with this company! The quality is seen from top to bottom! The customer service, the products, professionalism, the knowledge, just everything! Absolutely incredible! 1,000,000/10 would recommend. Im not sure, but they may have gotten a lifetime customer! Fantastic, amazing, wonderful!

  • Review 19 (2024-04-26 - Rating: 5)

    Automatic has always provided excellent customer service! I started using them years ago (Not sure how long honestly) but I have always been impressed with the people and the work they do. They even provided a roofing contractor for my roofing issues.Great company to work with.

  • Review 20 (2024-05-22 - Rating: 5)

    Guys are great! We were referred to Automatic by a friend. Im so glad we called them. Robbie, Jeffrey, Chase, and Mike really took care of us. They removed our aged dead unit, inside and out. Robbie explained all the aspects of our new AC and Chase was so patient as he helped me program our new thermostat. They will always be our HVAC go to. Id like to add they were all very nice young men. Thanks guys!!!

  • Review 21 (2023-12-19 - Rating: 5)

    Truly a five star experience! I poured a ton of money into my heating and air conditioner unit over this last year only to realize that I was ripped off by going the green way. A tech (Blaze) from Automatic came out and fixed their mistakes but I knew it was time to replace my 30 year old system. Chris L. did a thorough inspection and talked about what I wanted and needed. My house was practically built around my old system. I was given choices from barely fix it to the best we can give you . While the bank financing was not great the price was, so we skipped the financing and just paid for it. One price, as quoted. No add ons, no mark ups, no gotchas.Robbie Rogers and his crew sent a message when they were on the way. They laid down protection for the carpet and got to work. Had to do most of the work through the opening in the attic. They had to cut apart the old system to get it out. They replaced the stack, the plenum, and a lot of the major ducting. No extra charge. Took away all of the debris and even vacuumed. Robbie wasnt satisfied until he finished showing me how to use the thermostat through my phone.Even the front office, Aimee, was great, attentive and knowledgeable. They were polite and respectful. Certainly this company has ownership and management that understands how to treat the customer and that shows in the team all the way down the line.Nice work Automatic. Thank you.Paul and Fan Gui Helmer

  • Review 22 (2024-03-31 - Rating: 5)

    Always top notch service! They replaced my entire heating and air units last summer and did fantastic work! My energy bill has dropped on average $75 a month. They also helped when I had a frozen pipe that busted back in January and it was a major catastrophe!

  • Review 23 (2024-12-22 - Rating: 5)

    Review as of 12/20/24You can stop looking for a Heat-Air-Plumbing service provider.These gentlemen are next-level, skilled, ingenuous people with compassionate hearts.This review covers the boiler replacement for my elderly mothers ANCIENT system that died just before bitter cold set in.Chris, Bill D., Anthony, Geoffrey, Tristan, and VihnI make a formidable team. They worked tirelessly on this job for 2 days straight - even when it looked like theyd hit a dead end and we all decided to give up; they were leaving and came back with a long-shot idea that ended up working and saving the day. We appreciated that they took the time to explain everything along the way and answered all of our (many) questions with knowledge and respect. This old system presented lots of unforeseen issues, but they were resolved and ultimately successful. At one point long after dark there were 5 service trucks in front of her tiny, old house.Theres a part still-due that they promised to get installed on the Monday before Christmas and Im confident it will be taken care of. In addition to the excellent service and installation of the system, Bill D reassured my mother that she should call him if anything came up and theyd ensure someone someone got out to her (even though its the Christmas holiday week).Im grateful beyond words to God, and the good men at Automatic for spreading light (and WARMTH) this Christmas season.Blessings guys ~

  • Review 24 (2023-04-14 - Rating: 5)

    I found the technician to be knowledgeable of my particular system. James was courteous and explained the steps that he was taking to troubleshoot and repair my system. He updated me before performing the work of the cost that would be incurred. My system is functioning exceptionally well and he explained the next steps necessary to keep my system updated and the cost. He notified me when he was on the way. He arrived on time. He had the part that I needed to repair my ac system on the truck. I highly recommend this company this company and I will certainly ask for this technician again.

  • Review 25 (2023-09-18 - Rating: 5)

    Unfortunately had a major failure on my AC and decided to replace the entire system since it was 12 years old. After getting several quotes I felt like Automatic had the best value for the cost. They did an awesome job. Took all the precautions to keep from making a mess or damaging any floors or walls as they removed and installed equipment. They worked fast and got us back up and running in just a few hours. Highly recommend!

  • Review 26 (2023-06-21 - Rating: 5)

    We got great service today. Anthony and Steve did a fabulous job. They were on time, friendly, and completed the job of replacing our entire unit in about 7 hours. The office staff were wonderful to deal with and sent us text messages to let us know they were on the way. Very pleased with the service

  • Review 27 (2023-08-23 - Rating: 5)

    We had two different plumbers out attempting to fix a stubborn clog and were told we would have to break the slab to fix the issue. We then called Automatic Air Conditioning, Heating, & Plumbing who sent out Dustin and Chris within 24 hours. They were able to fix the issue without cutting into the slab, saving us thousands. So impressed with their knowledge and hard work. 10/10 recommend!

  • Review 28 (2023-06-27 - Rating: 5)

    Chase was awesome and very knowledgeable. I didn’t feel like I was being taken advantage of because I’m a woman. He took his time to show me the issues with my unit and the needed repairs. I reached out to them based off the reviews. Very happy with Automatic A/C and plumbing.

  • Review 29 (2021-09-22 - Rating: 5)

    Great company! Chris L. was our salesman he was very helpful and prompt to reply to any of my questions. Sam the owner even called me to answer some questions and help me out, I really appreciated him taking time to call me personally. We had a complete AC/Heating system installed, the technicians were all very nice and they were tidy which I really appreciated. I want to give a special shout out to Chase on the install crew, his customer service skills are excellent! He was very helpful and polite. I would definitely recommend them if you are looking for an AC company.

  • Review 30 (2024-08-13 - Rating: 5)

    Kris is professional, clean, and share great information to me regarding my repair. 😊 THANKS from a senior citizen

  • Review 31 (2022-05-06 - Rating: 5)

    We received a very competitive quote for a complete replacement of one of our HVAC systems. No hard sell for a lot of upgrades like we experienced with another vendor. Install was scheduled within 2 days of contract. The crew was prompt and careful in our home. They completed the work quickly and the install looked great. Follow-up for the required inspection was timely and efficient. Will definitely call Automatic for future needs!

  • Review 32 (2023-04-27 - Rating: 5)

    We recently had our HVAC unit replaced with smart thermostat, along with new light switches, faucet, dishwasher, and toilets installed. Billy Elam with electrical, Kris Ashby and Freddie with plumbing, Chis Lewellen, and Cameron Elder and the entire HVAC team are provided amazing service. They all were very professional, highly skilled, and most importantly personable when the customer is not knowledgeable while providing great communication. The ladies in the office were very nice and helpful as well. All services were provided in a very timely manner with great efficiency. I highly recommend Automatic for your home repair and renovation needs.

  • Review 33 (2023-08-20 - Rating: 5)

    Unable to keep pilot light lit on a 7 year old 75 gallon water heater. Th unit was located in the attic above the second floor. Jared was team leader with 3 associates. They were able to find and pickup a new 75 gallon water heater, which are in short supply like everything else. it took them all to get the old water heater down and the new one back up. There were very careful in the moving the water heaters without doing any damage. The installation was thorough without any messes. The new water heater was installed according to the newer Shelby County Code requirements and easily passed inspection. All in all it was a great experience and I would readily use Automatic again if the need arises. In fact, I just referred one of of neighbors yesterday.

  • Review 34 (2023-12-12 - Rating: 5)

    Thanks to Automatic HEATING, AIR, and PLUMBING. They installed a Central Heating/Unit for My Rental Property in Memphis. It was like an Army of Workers when they showed up, worked together so professional, so amazing. Ive been sharing with My Neighbors My Experience. The Ladies, Shelby, Amy, Kim And Sharon got those Gentlemen on Point. Billy, the Electrician and his Co-worker Robbie were very Professional also.KUDOS TO ALL!Ive locked Automatic as My Go-to Team for all three of My properties.💯

  • Review 35 (2022-07-29 - Rating: 5)

    Last night we discovered our AC unit drain was clogged when our home office was flooded. I reached out to Automatic the next morning at 7:30 and the sweet girl who answered said they could have someone out at 10:30. Told her that worked. She called back 2 minutes later saying she actually had a tech who could come now. Cameron arrived a little after 8 and did an amazing job!! He was so kind, helpful and professional. He even offered to service the unit while here to make sure we were good. He recommended we replace the evap coils in the next year, and we will definitely be calling for him! Thank you SO much for this morning!

  • Review 36 (2022-03-03 - Rating: 5)

    Good Professional Plumber (s)!Automatic Air Conditioning, Heating, and Plumbing is a fantastic company! It is my second (2nd) time utilizing their service. There was water linking from around my guest bathroom commode. Therefore, I called Automatic. The lady that answered the phone was delightful. She told me that she could send someone out the next day. She gave me the time and name of the person. The company communicated with me through email and text until the plumber arrived. I loved the communication because I knew when the plumber was on his way, etc. Well, Jared (the plumber) came out to fix the commode. He was on time (actually slightly ahead of time). Jared was very polite and professional. As soon as he walked into the bathroom, he told me what was wrong with the commode and what it would cost to fix it. I agreed to the price, and he resolved the commode issue effortlessly. Actually he fixed it better than the original installment. Thank you, Jared and Automatic - Great Service!

  • Review 37 (2022-05-11 - Rating: 5)

    Kris and team did pretty good work. I used their service to replace the sewer line. Kris detected the problem quickly and gave me the estimate with multiple option. He also gave his recommendation to tell me what would be more beneficial in long run. They are highly professional and came on time as they promised. I am really happy with the work and will surely recommend them to my friends.

  • Review 38 (2022-06-17 - Rating: 5)

    Automatics professional team provides great service. I know I can count on them to respond quickly with great results. My main water line broke not only did they repair it in a timely manner but professional service as well. Automatics team is there any time I have a question I count on them.You can count on the team anytime to respond with honest feedback to your homes issue and honest education to long term money saving responses. Automatics team maintains seasonal services to ensure a steady long term savings on my heat and air at a great price.Office staff is friendly understanding utilizing professional support. I wont with availability of services choose anyone else.

  • Review 39 (2024-07-04 - Rating: 5)

    As an owner for +40 years of multiple industrial buildings, Automatic recently worked their TLC. Just excellent and efficient work. Ill be using them again

  • Review 40 (2020-07-14 - Rating: 5)

    I just want to first say thank you to the whole staff at Automatic! The service from my initial phone call to Automatic to the installation of my new furnace and air conditioning unit was top notch professional! Everyone that I dealt with was very personable and professional and made me truly feel that I was the most important customer they had! That also includes the owner of the company who was nice enough to call me to check to make sure I was comfortable with everything going on with the install! That said, I will be recommending Automatic to anyone that crosses my path in need of their services as I was lucky enough for a close friend and his wonderful family to recommend them to me! Money well spent.Sincerely,Thomas

  • Review 41 (2023-06-06 - Rating: 5)

    I had a home I purchased where a previous HVAC contractor did a horrible job in the install and all my duct work in a zoned system was done improperly, causing my house to never properly cool. I went through several contractors to try to identify my problems unsuccessfully for a couple years. Finally, Automatic came in and determined the only way to fix it was to rip out the poorly done original job and do it right the 2nd time. 3 guys in my home for 3 days. They took great care and did the install properly this time. I finally have a home that cools properly!

  • Review 42 (2021-06-10 - Rating: 5)

    For those who like their house to stay in same clean condition after the services done these are your guys! Great approach, very fair priced, down to earth owner and great service installers!!! Did a great job installing 2 new heating units, adding small things here and there. Used for plumping services as well,, happy with all services so far. Some management personnel could have a bit of training though, sorry, being truthful.Overall, would say 5 our of 5! Will definitely use in the future and keep recommending to friends and colleagues! Very happy with!

  • Review 43 (2022-05-11 - Rating: 5)

    Automatic called me after my A/C unit started reporting terminal shutdown errors. They had someone out the very next morning to investigate. Very impressed at the level of service and that I did not have to call them myself, or have to wait several days to a week for service. Bill Deering is the tech that arrived, and also the service manager. He quickly identified and resolved the issue which was a clogged U-joint and backed up drain. He also went above and beyond to investigate if there were any other unrelated/unreported issues. He found that my reme-halo led unit was no longer working (which was still under warranty). Without any hesitation, he called in to order a new one. He said someone would call me once it arrived to schedule installation, and he would do his best to ensure he came back out himself to install it. Truly loved the personal touch! Maybe I’ve just had bad luck in the past…but I don’t believe I’ve ever experienced such an excellent level of customer focused service from ANY company ANYWHERE. I strongly and highly recommend Automatic to anyone looking for a trustworthy and customer dedicated company!!!

  • Review 44 (2024-01-13 - Rating: 5)

    They arrived earlier than expected. The technician Kristopher was courteous and went out of his way to fix a clogged line. He had to run the line twice, so I figured he would charge more. But he did all of the work for the quoted price.

  • Review 45 (2022-09-16 - Rating: 5)

    UPDATE for additional services! They are still the best!Sept. 2022:Chris Lewellen came out to help us when our AC died suddenly. We want to thank Chris for being such an excellent person to work with. Hes that rare type of salesman that really cares and doesnt ever make you feel rushed or pressured. He took the time to explain our options and share his vast knowledge. He worked with us to quickly find the best system for our house. We knew we were in great hands with a true professional off the bat. Every one at this company has been amazingly helpful. I would recommend them in a heartbeat. Thank you for going the extra mile, Chris!!! You made a stressful situation much easier than we would have ever hoped for!!!Feb. 2021:The team came out to do a sewer scope. Every staffer Ive dealt with was knowledgeable and very helpful. They even impressed our realtor. I would definitely use them for future plumbing and HVAC needs. Kris went the extra mile and the staff that handle the phones are tremendously helpful and kind!

  • Review 46 (2023-08-02 - Rating: 5)

    On time. Very polite. Very knowledgeable. Went right to the problem and addressed it. We were very pleased with our problem fixed. I would definitely call automatic heating and air. I would give them five stars and give Chase a raise..

  • Review 47 (2023-03-06 - Rating: 5)

    Im the maintenance coordinator with Meridian Property Management and having Automatic as one of our most used vendors has been a pleasure. Quick response time, thorough work, and always willing to go above and beyond to help have our residents taken care of. 10/10 recommend.

  • Review 48 (2021-12-08 - Rating: 5)

    We are beyond thrilled to be a new customer of AACHP. From the very 1st phone call to Sam Mullins, until Chase & Michael completed the installation it was nothing short of remarkable! Every single person we have dealt with is genuine, thorough and honest. Sam has the most joyful employees - ALL of them in one way or another commented on how solid he is, how solid the company is. How wonderful to be on the receiving end of their expertise.One more thing, the installers had the hardest job of all...our attic is small and cramped. Those men worked all day long - at 4 pm just as hard as they had been at 10 am. They left with great big smiles and a job well done! Thank you Automatic Air Conditioning, Heating & Plumbing ♥

  • Review 49 (2022-09-27 - Rating: 5)

    We use Automatic Air for our business and residential HVAC service. Theyve been AMAZING!!! They recognized issues with my large business HVAC units that several other service providers, as well as multiple expert engineers missed. They were able to correct these issues and my units have never been working so well. Even before that theyve provided such great service and a very reasonable rate. They have a very professional, and personable crew. Im so glad I found this company! Thank you to Chase and team!

  • Review 50 (2022-04-20 - Rating: 5)

    It was a pleasure to have Chase come out to perform the annual HVAC maintenance on my new unit. He is extremely knowledgeable in his work, showed up at the appointed time, and explained in detail the services. His friendly, courteous manner was much appreciated, and I look forward to his keeping my Carrier unit in top condition.

  • Review 51 (2022-12-29 - Rating: 5)

    A coworker recommended Automatic when I knew I had at least 1 ruptured pipe after our big freeze in Dec. 2022. Heres how it went from start to finish:• I filled out their online Get a Call Back form and got a confirmation email.• Kim called, made sure she understood all the info, got me on the schedule for the next day, and let me know Id get a text when they were on their way. They also sent an email confirming the appt.• 30 min into my 2-hr window, I got a text giving me the lead plumbers name and letting me know he was on his way.• When Dustin arrived, he greeted me by name, checked again to make sure he had all the info about the known issue, and gave me a rundown of how theyd proceed.• At each stage of the process, Dustin let me know what theyd found, what my options were, and what the approx cost would be for each. (He also showed me phone pics of what they were seeing so I didnt need to be a 3rd body in a space built for 1.)• When everything was taken care of, he walked me again through each repaired item, showed me the work, and—because Id asked—gave me a heads-up on other items I might want to take care of soon.• He took payment via app, and I rcvd the itemized invoice immediately.Note: Accessing this houses crawlspace is NOT a fun thing, and spending a bunch of time in it is, uh, also not a fun thing. For most of this jobs 3.5 hrs, 2 guys worked together in that cramped space. A lot of people wouldve looked at the situation and simply declined to take it on.Even if this had been a routine job, things couldnt have gone any better from the customer side. Much of the city had been without running water for several days because of water main breaks, and Im sure nobody at Automatic had a holiday—but they were all super polite and took incredible care with their work. Cannot recommend highly enough.

  • Review 52 (2022-01-28 - Rating: 5)

    Stellar service. Very professional. This was one of the SMOOTHEST transactions Ive had in the 19 yrs Ive been a homeowner. No BS. I needed a new HVAC system/thermostat & furnace (previous one was a 1986 model), trust me, it was way past due. They made the sales transaction easy, the installation was quick (not rushed) and absolutely professional. Will definitely use them again!*THE REVIEWS ARE ACCURATE!*

  • Review 53 (2020-11-08 - Rating: 5)

    I was really impressed. I dont remember if I have ever used this company or not or if I had thought about it and never did for what ever reason. But anyway, I was very satisfied. I honestly cant say if price was good or too much because I have no clue to what I had done should run using a certified plumber. At the time I needed this toilet water line and valve fixed pretty quick and Automatic came to my rescue within a couple of hours after I called. The guy who got me fixed up was Jerad. I hope I got the name spelling right anyway. He was very professional, sweet, and had a sense of humor. He wasnt a stick in the mud. I have already called back for them to replace the water line and valve on another toilet before it decides to spring a leak as well. Thank you Automatic for the quick response in the one bathroom that could not wait to be fixed. My stamp of approval for this company is an At.

  • Review 54 (2021-11-10 - Rating: 5)

    Chase W. and the rest of the Automatic crew did an excellent job of installing our new HVAC system. We have an over 90 year old home that required complete installation from scratch. It was not an easy job, but the team went out of their way to make sure everything was done professionally, properly and with minimal mess. The guys were the most customer-focused team we have ever dealt with. Chase went out of his way to answer our questions and explain the process. We are very pleased with the job they did and would highly recommend them. Thanks to Frank, Vinh, Anthony, Robert, Jeffrey, Michael and every one at Automatic!

  • Review 55 (2022-05-11 - Rating: 5)

    Chase did the annual inspection and maintenance of our air conditioning unit. He was a member of the crew that installed our heating and air conditioning system last year and he remembered us. He arrived on time and was very friendly but also respectful and professional. He explained everything he did and took the time to answer all the questions I had. I will be requesting him when its time for our heating system maintenance in the fall.

  • Review 56 (2020-06-29 - Rating: 5)

    I have gone through many HVAC companies over the years and this is by far the best in my opinion. Their pricing was well below the other 3 quotes I got from competitors, and they were very professional in the installation and walking me through aspects I might not have even thought about. They didnt push up-sales and even talked me out of some things that I thought I needed when it was apparent it would not help in my setup. They were knowledgeable about any items I asked about and did a wonderful job with the installation. They put down plastic and cleaned up after themselves and all of the work was top notch. They were on time, amazingly even early for most of their appointments, which has not been my experience in the past with other companies. I am working from home currently, and I barely even noticed they were here except for the few times when they needed power tools. It was nice that their quotes had 4 levels of pricing so that you could see the difference and decide on things yourself. It even linked to the units brochures and you could easily find reviews and specifications for any of them. Not to mention it was all electronic, no paper to go look at and lose. Just a simple email with links. One of the other quotes I received just said base unit. When I asked they said they would have to look for what the current base unit was, how is that easy for me to do any research on? I am happy that I happened upon this company as it has been an amazing experience for me, and I will be much more strict in looking at companies for other services I need based on this.

  • Review 57 (2020-01-15 - Rating: 5)

    We had the pleasure to meet with Sam the owner, who provided us with his recommendations for updating our system. Even though I was skeptical of the higher costing system, Sam took the time to explain the reasons and benefits of the system and the estimated savings on the cost of operation. In the end, I am glad we went with Automatic. The crew was attentive and polite, and minimized the interruption of having the entire system down for as short of period of time while the new components were installed. I highly recommend Automatic for your AC needs.

  • Review 58 (2020-09-18 - Rating: 5)

    I cannot say enough about this company! Sorry in advance for the long post but hopefully this will assist someone with their decision making process as the reviews helped me! First of all.... I did not think it would be possible to find an HVAC company that still had ethics. I have been through so much with different companies until I was about to throw my hands up and learn HVAC myself lol but seriously it was bad and all faith was lost in those types of businesses until I googled and found this company.....that statement may sound cliche..... but what my family experienced from this company is far from cliche! They went above and beyond for my family in our desperate time of need! Chris was amazing from beginning to end! He was very patient, very educated about his products, and my biggest highlight was that her was not pushy with alot of upsales. He showed us all of our options and also services that could be added...but no pressure! I cannot say enough how important that part of selling is for a consumers. Pushy is very much so a turn off. The communication was immaculate and the process was seamless. We had a crew of guys come to our home, work very hard and leave without it looking like anyone had been here. They were on time, very well organized, respectful and fast! (They clean up after themselves...wow factor for me!) I have never experienced all of that with one company! If you have any doubt as to what company you need to do business with I hope that I have assured you that this is the best company to go with! I was NOT disappointed and you will not be either.....I guarantee it! I hope this review really helps someone in need. Oh and did I mention they have many budget friendly options to fit anyones needs. I could go on and on about my wonderful experience with this company but I dont want to keep you reading any longer so that you can go ahead and call them so that you too can receive the 5 star treatment as my family did. This company needs ALOT more recognition than they are getting! THANK YOU, THANK YOU, THANK YOU!!!!

  • Review 59 (2022-08-06 - Rating: 5)

    My whole experience with this company was fantastic! They were very professional, timely for appointments to install my new AC/Heating system, and always cleaned up after each portion of the job. I would definitely recommend this company for any HVAC or plumbing issues.

  • Review 60 (2018-04-06 - Rating: 5)

    Automatic installed a new A/C unit and redirected some duct work and their service and expertise was exceptional. The guys who did the installation were professional, polite, and very well trained in what they do. Sam Mullins is one of the owners and a honest and friendly guy, a man of integrity. Pricing was fair and what they said it would be, no surprises. This company and its employees are second to none in this industry and I would highly recommend their services.

  • Review 61 (2023-04-17 - Rating: 5)

    Automatic Air and Heating, has always been my go-to when I needed service on my carrier heating/air condition unit. They have a professional team that is knowledgeable of the equipment and always punctual each time they service my system they were in and out within an hour.Satisfaction guaranteed.

  • Review 62 (2023-04-11 - Rating: 5)

    Automatic Air Conditioning has installed 2 units for me. Very pleasant to work with, quality work, came as scheduled and completed in one day. Very satisfied customer. Would highly recommend .

  • Review 63 (2020-01-29 - Rating: 5)

    I needed to improve on house-wide air cleanliness for heating and A/C. Called office to inquire. Within several hours, got a call back from Chris Lewellen, Comfort Consultant. We set up an appointment based on my availability. Chris phoned an hour before to make sure I was still OK with the time. Then he showed up On Time! We discussed my needs. We looked at my existing setup. Then he explained the options, what each would do and cost, what it would involve to install each. Then he gave me his recommendation. It was for the LOWEST costing option, which he felt was all that I needed. Wow! We set an appointment for installation based on my schedule. That should be in 3 days. Great experience, looking forward to the new system.

  • Review 64 (2019-12-17 - Rating: 5)

    I used Automatic to install two toilets in the spring. When I awoke this morning to my downstairs heat not working, I gave them a call. They responded earlier than they originally thought. Michael, the tech, spotted what was wrong and took care of the repairs in a timely manner. Definitely considering signing up for their preventive maintenance programs he told me about. Would recommend them for all services they provide.

  • Review 65 (2022-05-10 - Rating: 5)

    I have been a customer of Automatic Air for over 5 years. They are always extremely professional and work with us on both ongoing maintenance and repairs for Heating, A/C and Plumbing. Blayze Matley was my technician today and he was very polite, courteous and thorough. He answered all my questions and took time to explain the problem with the A/C in detail . Automatic Air’s work is always top notch and done in a timely manner. Their technicians go above and beyond in making sure their customers are satisfied. I always recommend this company to everyone I know and today was just another reason for me to continue to do so.

  • Review 66 (2022-06-02 - Rating: 5)

    The process was smooth beginning to end. Chris Lewellen (Sales) was thorough and informative. Great customer service every time I called in and Shelby (management I think?) was also super helpful. The installation team led by Robert Rogers were careful in my home and respectful of my property. All in all a super pleasant experience.Came to hear of them by recommendation and would definitely recommend to others. A++

  • Review 67 (2022-08-22 - Rating: 5)

    They were professional and on time. Very knowledgeable However I cant say the same about two of the other businesses They recommended to me for other services. Theyve got some bad apples in their network. However this should not reflect on the work that they provided, and I have no complaints. They return calls and theyre very polite. They certainly arent the cheapest but youre going to get what you pay for with them, and youll know the work is done right.

  • Review 68 (2023-04-19 - Rating: 5)

    Chase got in removed the old Halo unit and replaced it with a new unit. He show me with pictures that it was operating and show the old unit with the honey coils were building up everything. He was very patient and answered my questions. He was courteous and professional. Thanks, Chase.

  • Review 69 (2021-06-08 - Rating: 5)

    I have used Automatic for my home on multiple occasions. First for some minor repairs and service, and then for a complete upgrade to my home HVAC system, and replacement of my hot water heater. In every instance, they have been quick, on time, professional and thorough. After 6 years, and multiple calls, Ive never had an issue, or had to call them back. They have even repaired a leak in my water meter when the city couldnt get out fast enough. Amazing people.

  • Review 70 (2022-10-26 - Rating: 5)

    Jared Lott was very knowledgeable and courteous! He explained the process and gave us viable options on how to proceed with our project. I love his honesty and Im certainly plaining on using him again on a future project...

  • Review 71 (2024-04-01 - Rating: 5)

    Called and we had a technician come out within one hour. Installed a new unit. Great service and options to fit a tight budget.

  • Review 72 (2023-06-30 - Rating: 5)

    On the 2nd morning of a 100 degree heat wave I woke up without AC. I called Automatic Heating & Plumbing and the owner answered the phone at 6 AM! He scheduled a service call and Bill Deering arrived and figured out the problem and had it fixed within minutes! Professional reliable and honest service are what I’ve come to expect from Automatic. I won’t call anyone else! Thanks Sam and Bill!

  • Review 73 (2018-08-21 - Rating: 5)

    I have been a very long time customer of Automatic. They have been a trusted vendor for many years. Today, their technician, John Mutters, renewed my loyalty by not only providing the excellent service Ive come to expect from Automatic, but also taking time to look for simple, solutions to some HVAC challenges Ive experienced. I really appreciate him informing me of costs and helping find good solutions. Thank you Automatic for continued excellent service!

  • Review 74 (2019-10-17 - Rating: 5)

    We were incredibly pleased with this company. They were courteous, professional, and thorough. Best of all they were right on time for both appointments. Jared and his crew did great work that we have full confidence in. Highly recommend!

  • Review 75 (2020-06-08 - Rating: 5)

    I rarely write reviews.. like for most, a good job at a fair price is expected. Rarely if ever does that happen in the plumbing world in Collierville from my 15 years experience. Recently my drains were all clogged “again”. I called the most popular service, they came out did their thing, charged me. An hour later The drains were overflowing again. I read the positive reviews about Automatic and gave the a shot. It was the best Plumbing experience is my life.The “Kris crew” led by Kris Ashby knew what they were doing. They assessed the problemWith cameras and had to get on the roof and snake the pipes. It took 3 guys a few hours but it was done right and at an extremely fair price.I have 3 teen girls. Backed up sewer lines is worse then the apocalypse. But Kris and crew saved the day... big time.These guys will get the job done. Thanks you again. David Burnett

  • Review 76 (2020-11-14 - Rating: 5)

    I don’t think I can explain how important it is to have a team on your side like It’s Automatic. They have fixed and replaced my AC unit, cleaned service my fireplace, and saved my mother’s plumbing. We had other quotes and spoke with other companies. Not only did I save thousands but I had service that was outstanding! Get a quote from someone and then call them, seriously you won’t believe it. People just don’t care like they do. It’s a bunch or real life guys who make things right that are broken and I couldn’t be happier. Thank you guys for all you do for me and everyone I have ever sent your way. They have all thanked me too.

  • Review 77 (2017-02-11 - Rating: 5)

    Last summer had some reoccurring AC issues, which I had issues getting resolved with another reputable company. I called to set up an appointment, and next day showed up to do full analysis on the issues AC unit. They took time out to have a conversation with me and walked me through entirely what was wrong with the unit. Automatic fixed the issue faster than any timing expectations I had. I had AC running before no time. The service men were extremely polite as well. Very trustworthy company and does great work. Definitely recommend to anyone in North Mississippi and Memphis area.

  • Review 78 (2020-07-13 - Rating: 5)

    Technician AUGUST was my serviceman on recent maintenance call.. He was Very (VERY) professional, and worked in a timely fashion. He kept me up to speed on everything happening with my system, which, fortunately, had no issues. We talked a little about filters and the fact that I need to be more diligent. Great visit from serviceman (and a company) I have trusted to maintain my system for 10 years.

  • Review 79 (2023-11-10 - Rating: 5)

    Had a new unit installed, the folks from Automatic HVAC were professional and did a great job on the installation and explanation of the new unit. This is my second HVAC with this company.

  • Review 80 (2020-01-09 - Rating: 5)

    I want to say that this business and Sam Mullins the owner went far beyond their duty and their professionalism was of a very high standard. Sam and his team of installers are very professional. Being in this type of business myself I can come and this company for the way he does business and I highly recommend it for anyone who needs their air-conditioning and heating needs taken care of. Thank you so much Sam and your team.

  • Review 81 (2021-04-21 - Rating: 5)

    My service technician Blayze was the epitome of this company. I find them friendly, professional, no pressure HVAC company that I can really depend on. They are pro-active, responsive and excellent to work with. Not only was my service tech fantastic but the office staff is friendly to deal with. Recommend them all around as they have provided plumbing services on top of HVAC

  • Review 82 (2021-01-19 - Rating: 5)

    Contacted Automatic Air Conditioning & Heating for my gas fireplace. I was impressed with the kind & professional service that Bill provided. Pricing was fair & he took care to make sure I understood the process. I would definitely recommend these guys. Ask for Bill.

  • Review 83 (2021-02-04 - Rating: 5)

    Highly recommend Automatic. Will use them for all HVAC and plumbing issues in the future. Honest, reliable and fair. I had other companies tell me I need a completely new unit. Bill got me up and running for a fraction of the price. Couldnt be more satisfied.

  • Review 84 (2022-01-08 - Rating: 5)

    The technician arrived before scheduled time. Repaired my faucet quickly. Very professional and the price was reasonable. Will hire again. Thanks Kris for an outstanding job.

  • Review 85 (2022-10-18 - Rating: 5)

    Jared was fantastic! He was on time, very professional and nice. He answered all questions we had and took his time explaining to us what needed to be done right now versus in the near future. Will DEFINATELY use again!

  • Review 86 (2020-11-19 - Rating: 5)

    One of the co-owners, Rhonda Mullins, reached out personally just minutes after I left a message to have their office staff set up a time for a tech to come look at my heating unit. They were willing to work with me for the last appointment of the day so that I did not miss much work and I received a text when the tech, Blayze, was on his way to my home. Within 15 minutes, Blayze found the problem was just a simple sensor issue and had my heating unit working again within just a few minutes. Sam, the other co-owner reached out after the issue was resolved as well. Thank you, Sam, Rhonda and Blayze for your quick and courteous response time and excellent service!!!

  • Review 87 (2023-06-29 - Rating: 5)

    The folks over at Automatic are amazing. The follow up, the scheduling, they are overall a great team. Thank you guys again for getting my ac unit fixed!

  • Review 88 (2022-05-11 - Rating: 5)

    Great Service and Great Price !! Dustin came to my Property with a Great Smile and warm Welcome! He noticed the issues right away and fixed asap. I have no Complaints and will use them again

  • Review 89 (2022-07-30 - Rating: 5)

    Want to thank Automatic Air conditioning and Plumbing for the great job they did installing out new heater and air conditioner Robbie Rogers and his helper were great. thanks again for such a great job. And especially thanks to Aimee 😊

  • Review 90 (2020-02-13 - Rating: 5)

    The whole crew was great, very professional. They did a professional job with the install, and they left our house cleaner than it was before they arrived. I highly recommend Automatic Air Conditioning and Heating, from sales to service.

  • Review 91 (2020-07-22 - Rating: 5)

    Tech, August Holdridge, showed up on time to do regular maintenance service. He was very friendly and courteous. He informed me what the maintenance entailed and went straight to work. When finished, he let me know that my unit was working well within specs. Great experience.

  • Review 92 (2019-02-20 - Rating: 5)

    I own rental property in Bartlett area, in past have used several different Plumbing companies. Recently I used Automatic Air Conditioning, Heating and Plumbing. I was very pleased with everyone in the company, from office scheduling, and tech that completed the work. Automatic is a family owned and operated company, that delivered QUALITY SERVICE. Great company to do business with!!!!

  • Review 93 (2021-02-18 - Rating: 5)

    The company provided same day service even during a city wide shutdown for inclement weather. One thing that really impressed me was the owner’s involvement and followup after the service. I would heartily recommend Automatic based on the quality of service, fair pricing , responsiveness and overall great customer service.

  • Review 94 (2021-09-15 - Rating: 5)

    Jared Lott was punctual, courteous, respectful, and informative. He showed me the cameras view as it went through my sewer line. Another company sent out by First American Home Warranty sent his rooter through and pulled some roots out and told me I had a broken line and needed it replaced. Jared could not find a broken line. He did remove a few more roots and replaced a cap on the city cleanout. The fee charged was very little more than the $85 I paid FAHW. I highly recommend Automatic and especially Jared Lott. Thank you.

  • Review 95 (2021-11-25 - Rating: 5)

    Called them to come out and unclog the drain pipe leading out from my washing machine. The tech was there next day and on time. He was finished in about 90 minutes. He made sure that the clog was clear before leaving. He also talked to me about potential hazards that would lead to clogging and gave me tips to prevent it. If I have a problem with my drains, Im calling them again.

  • Review 96 (2023-05-11 - Rating: 5)

    The whole process of scheduling and having our AC serviced was easy! James was very helpful and answered all my questions and was honest with all the fixes needed. We have found our new AC company!

  • Review 97 (2021-02-19 - Rating: 5)

    We had a pipe bust in our laundry room during this snow/ice storm. They came out the next day and repaired it. They got here so quickly and got it fixed appropriately and we had our water back on within hours! Will definitely be using again!

  • Review 98 (2024-11-05 - Rating: 5)

    Highly experienced, helpful and professional personnel made a good assessment, quotation for the HVAC equipment we needed and performed an excellent installation of these quality Carrier components. Thank you.

  • Review 99 (2021-03-18 - Rating: 5)

    Jared came on time and were very professional. He did a great Job! Everything was explained to me thoroughly and he completed the job very quickly. I live in the 38117 zip code. Automatic is the best. I will be using them for future jobs.

  • Review 100 (2020-08-14 - Rating: 5)

    Frank and his team did a fantastic job replacing our old HVAC system. The old system was in an almost inaccessible position in our attic. After a couple of visits and a lot of measuring, they came up with a much better configuration. Really great work on a really tough job!

  • Review 101 (2021-01-25 - Rating: 5)

    Kris Ashby and Chris ? came out to unclog my sewer system on one end of the house. He. Was unable to unclog due to it being a broken main line to my septic tank that needed repairing. Kris and Chris however discovered that I had another septic tank with the use of a camera into my clean out under the bathroom.Best $199 I have spent, as I wouldn’t have know about the other septic tank that even the previous owner didn’t know she had.Thanks guys, and Shelby for getting them out quickly.

  • Review 102 (2020-11-24 - Rating: 5)

    My name is Byron. I have a maintenance agreement with Automatic. Cameron came out today to check our furnace. He was very professional, courteous, and personable. These folks do customer service right!

  • Review 103 (2018-06-06 - Rating: 5)

    Words cannot express how thankful i am to Automatic Air. These guys are amazing. My unit was in bad shape and i needed a new one. They arrived at my home around 8:30am and worked all morning into the afternoon. They took out my old unit and not only that, they made sure everything was clean when they finished. You couldnt ask for friendlier people. Eric took the time to show me and explain to me everything i needed to know about my new unit. I want to say a very special thank you to Eric and Vihn for working so hard. And i appreciate you guys very much! Also i want to say a very special thank you to Sam. Keep doing what you do. You are amazing. The employees at Automatic Air are the best! And Karen Medlin, Thank You!!!!

  • Review 104 (2021-02-06 - Rating: 5)

    Automatic Air Conditioning is very dependable, on time and get the job done no matter how long it takes. They are very reasonable. I would highly recommend them to anyone who need maintenance/repair service.Thanks, Jared Lott

  • Review 105 (2022-09-30 - Rating: 5)

    Chase was very professional and one of the nicest service person that I dealt with. But, I have to give your business credit that every one that you have ever sent have been great.

  • Review 106 (2022-05-14 - Rating: 5)

    Chase was very professional and courteous. He explained everything to me in detail about the repairs.I was VERY satisfied with the service he provided and will recommend him in the future.

  • Review 107 (2024-10-28 - Rating: 5)

    Very efficient plumber who got here early.

  • Review 108 (2021-01-21 - Rating: 5)

    I must be honest with you because Im so tired of people and myself getting ripped off and not satisfied with these so called plumbing services. But God sent an Angel to me this Morning in the form of a man name Chris Spowe that went over and above to make sure that I was a happy and satisfied with the work he performed. Chris Thank You So Much!!!!Im truly Blessed to have found this company.

  • Review 109 (2020-10-06 - Rating: 4)

    I had several minor plumbing issues. And I was very pleased with Jared professional service. I am a very satisfied customer. And will consider using you again if the occasion arises.

  • Review 110 (2021-05-28 - Rating: 5)

    The assessment was done Thur 27th. Due to excessive corrosion and leakage and an upcoming Memorial Day holiday, they determined that my situation was an emergency and did not want to delay replacement over the long holiday weekend. The heater was replaced next day, Fri 28th. The two man crew was great. They knew what they had to do and did it in a professional manner.

  • Review 111 (2022-05-04 - Rating: 5)

    This is my first time using this company and they were so great! Arrived on time and fixed my problem. He was very professional and informed me of the services they provide through the maintenance contracts. I am very pleased.

  • Review 112 (2019-07-10 - Rating: 5)

    From the first call, the staff was exceptional! They answered my call promptly and took care of just what I needed. The service crew was prompt and very professional. They asked the right questions and completely their tasks in a timely manner. I would definitely recommend them to my family and friends.

  • Review 113 (2021-11-05 - Rating: 5)

    Professional, expedited, courteous !!! They RESCUED us !! Emergent situations never occur at a time that is convenient, but Kris and Chris are a SuperHero duo in Memphis. They took great care of the house and quickly solved our water heater problem. If only every company was as QUALITY as this one!!!

  • Review 114 (2021-10-13 - Rating: 4)

    Great job installing the new water heater. Not too interested in answering questions I had...but did come back later with a reply. Scary moment when there was a loud bang which shook the walls and I thought something was coming thru the ceiling. Wish the technicians would keep the customer abreast on what to expect. Unfortunately I had to ask a few more questions in order to understand what was being done.

  • Review 115 (2024-07-12 - Rating: 5)

    Awesome service and great people. We have a service contract with them, which is reasonably priced. When our system broke down they were out the same day and got the unit up and running again that day! I am so pleased with them.

  • Review 116 (2023-05-26 - Rating: 5)

    The repair man was very polite and professional - the job was explained and completed in a very timely manner. I will definitely use Automatic again.

  • Review 117 (2021-10-25 - Rating: 5)

    Replaced my leaking water heater with brand new one. Serviceman (Kris) came around 8AM and gave an estimate and was able to get it installed same day. Its 2PM now and the new hot water heater is already running hot water.

  • Review 118 (2018-11-29 - Rating: 5)

    Automatic came out and showed out these guys are the best. They care about the customer, needed hot water heater and heating work and they knocked them both out the park. Great team of guys from the owner on down. They really are Automatic

  • Review 119 (2020-04-14 - Rating: 5)

    Chris Lewellan is the best! It wasnt the quote, but the details that made it stand out from the other 4. Frank, Cam, Eric, Anthony, CHase, Robbi, and Vihn did a fantastic job! Every aspect of this job was handled above my expectations. I highly recommend Automatic Air.

  • Review 120 (2022-06-15 - Rating: 5)

    Had a new garbage disposal installed. Dustin was extremely friendly, nice and knowledgeable and was cool about my dog barking the whole time. Will recommend, thanks!

  • Review 121 (2023-04-07 - Rating: 5)

    Chase is an extremely knowledgeable, conscientious and personable technician. All my previous experience with Automatic has been great.

  • Review 122 (2022-06-24 - Rating: 5)

    The gentlemen that were sent to my residence to repair my outside unit were very professional. They showed up with their valiant steeds and bags on their backs ready to get the job done. I watched as they hoisted the old unit out of its resting position and strapped it to their steads back to haul off into the sunset. The job took them all of 30 seconds to complete and I went from living in the awful deserts and back to a somewhat normal existence.

  • Review 123 (2019-11-15 - Rating: 5)

    Frank and Anthony were wonderful!! Very knowledgeable and tried very hard to help us get heat in our house from our boiler system!! Have used them for many years and have always been very pleased with their services !!!!

  • Review 124 (2024-06-28 - Rating: 5)

    The guys were very fast and efficient. Did a great job!

  • Review 125 (2019-10-21 - Rating: 5)

    Jarred was very professional, he answered all of my questions thoroughly, and he was easy to talk to. Im extremely satisfied with the work that Jarred did. His work was neat and completed in a timely manner.

  • Review 126 (2021-02-22 - Rating: 5)

    Have used a/c and plumbing divisions several times recently. Glad I found them. Absolutely top notch company. I cannot say enough good things about Automatic.

  • Review 127 (2022-01-12 - Rating: 5)

    Plumber was here within 2 hours of non-emergency call. Techs are always friendly and knowledgeable, as well as extremely respectful of our home.

  • Review 128 (2022-05-12 - Rating: 5)

    Called Automatic air on a Wednesday afternoon with my concerns and they sent someone out first thing Thursday (3/11/21) morning. Blayze Matley was professional and honest in his work and judgement. Will definitely be using them for future repairs.

  • Review 129 (2022-08-24 - Rating: 5)

    I found them to be very professional and thorough, willing to go above and beyond the call of duty. The technicians were very helpful and very kind! I would recommend this company to anyone in need of the services that they provide!

  • Review 130 (2021-01-19 - Rating: 5)

    Highly recommend this company. They were on time, fairly priced, and very professional. I have had many repairs to my homes over the years, and this company is one of the best!

  • Review 131 (2020-12-03 - Rating: 5)

    Kris Ashby and his team exceeded our expectations for satisfying our needs. They wait above and beyond to make sure we were satisfied, and communicate exceptionally well through the process.

  • Review 132 (2020-08-11 - Rating: 5)

    Jared did an awesome job, he was quick and efficient. He left the work space tidy, very happy with the installation. Would use this company again.

  • Review 133 (2020-04-22 - Rating: 5)

    This is now my go to service for plumbing. I have had a hot water heater replaced, malfunctioning toilet, damaged icemaker line, and now major work on broken underground lines. Service is on time, thorough, and responsive to my needs.

  • Review 134 (2019-05-07 - Rating: 5)

    Jared, my plumbing technician, was helpful, professional, friendly, and knowledgeable. He quickly resolved my issue and advised me on the best way to avoid future issues.

  • Review 135 (2020-03-02 - Rating: 5)

    Jared arrived and diagnosed the problem and repaired it very quickly. He also repaired a broken toilet at the same time...all within one hour. Wonderful service!

  • Review 136 (2019-08-27 - Rating: 5)

    Our experience with Automatic Air Conditioning was nothing less than perfection, starting w/owner Mr. Sam Mullins, who returned my call immediately on a Sunday afternoon, followed by a call on Monday from the very sweet & efficient Shelby(office manager) letting us know that Mr. Bill (assistant manager) was on his way, he gave us an amazing estimate & stayed for a new unit & was there through the whole process, Monday afternoon we got a visit from the very kind, Kenny with two window units to keep us so comfortable until Tuesday, when Cameron & Robert showed up very early & had us up & running within 3hrs(2 of the very kind & efficient technicians, ever), we also had a pre existing condition to be taken care of & Blaze was there to work his magic on that immediately, After each visit from each of these amazing people, who take such pride in their work, we felt like we had made a new friend, just wanted to say THANKS So MUCH👍👍👍

  • Review 137 (2021-06-17 - Rating: 5)

    Very prompt and professional. They are so knowledgeable and offered open communication about what repairs I needed. Quality service! Highly recommend if you’re looking fir a good value

  • Review 138 (2022-06-13 - Rating: 5)

    I always request Blayze Matley who is nothing short of professional, thorough, and honest. He never tries to sell me something I dont need and I appreciate his integrity.

  • Review 139 (2021-08-02 - Rating: 5)

    The crew at Automatic were all very professional and courteous. They were easy to work with, on time and did a great job!

  • Review 140 (2022-05-23 - Rating: 5)

    Prompt and professional! Came out and diagnosed the problem quickly and had it fixed in no time. Fair prices and great work. Highly recommended!

  • Review 141 (2024-07-27 - Rating: 5)

    Came the same day I called for service. Quickly corrected the problem.

  • Review 142 (2020-11-05 - Rating: 5)

    He was professional. Did a good job addressing and fixing our problem. Cleaned up before leaving and even helped me move a cabinet. Automatic rocks!

  • Review 143 (2018-06-08 - Rating: 5)

    These guys are awesome! Super knowledgeable and got here and got the AC fixed super quick! Plus advised how to prevent further issues. We are very impressed!

  • Review 144 (2023-03-06 - Rating: 5)

    Chase W was awesome. Quick and efficient. Gave me information to keep my system running well.

  • Review 145 (2024-03-27 - Rating: 5)

    We have used Automatic for several projects over the years! They always come through with professional service and friendly technicians. Shout out to Robby for helping us tremendously with getting our air up and running before the weather heats up! The best part is that they all are extremely helpful with explaining how everything works!

  • Review 146 (2017-10-05 - Rating: 5)

    They are AWESOME! They were at my house within the hour and did a great job quickly, professionally, and for a very reasonable price!

  • Review 147 (2019-10-21 - Rating: 5)

    Best air and heat place in the city. They dont just fix your air they offer solutions to real problems like mold etc AND fix your air. Very professional and honest. Thank you Automatic!

  • Review 148 (2022-06-08 - Rating: 5)

    Excellent teamwork. Friendly, respectful, explained what they were doing. Company should be proud to have these dedicated employees.

  • Review 149 (2020-09-21 - Rating: 5)

    The technician was very nice, he let me know and see everything he was doing. I will definitely recommend the company. They get an A+ from me.

  • Review 150 (2020-06-29 - Rating: 5)

    Jared was fantastic! The young man was efficient, knowledgeable and very professional. Outstanding representation of your brand👍🏾👊🏾

  • Review 151 (2021-07-21 - Rating: 5)

    Blaze arrived on time and fixed and issue he found while cleaning the unit. Much better service than I received from another company.

  • Review 152 (2023-10-27 - Rating: 5)

    Chris was very easy to talk to and explained my situation in ways that I could understand.

  • Review 153 (2022-06-28 - Rating: 5)

    Jared was great. Showed up on time. Did the work and explained what he could and could not do to help. Highly recommend.

  • Review 154 (2022-05-17 - Rating: 5)

    Cameron was very professional and his knowledge & expertise shows. Great company, repeat customer!

  • Review 155 (2022-01-08 - Rating: 5)

    Technicians did an excellent HVAC installation job and water heater repair, very professional and pleasant to work with.

  • Review 156 (2022-05-14 - Rating: 5)

    Russel was kind and courteous. He walked me through the process explaining as he went and in terms I could understand. Thank you

  • Review 157 (2022-04-25 - Rating: 5)

    Always great service from Automatic. Chase did an excellent job and was very knowledgeable and pleasant.

  • Review 158 (2021-09-16 - Rating: 5)

    Bill came out and was very sweet. He did a fantastic job. Very pleased with his work.

  • Review 159 (2021-08-07 - Rating: 5)

    Kris did an outstanding job replacing our toilet and recommending service. Great experience!

  • Review 160 (2023-06-19 - Rating: 5)

    Very friend staff!

  • Review 161 (2021-06-10 - Rating: 5)

    Response time was very quick! Jared was very knowledgeable and friendly. Would recommend 100%

  • Review 162 (2023-09-19 - Rating: 5)

    Automatic Air Conditioning, Heating & Plumbing recently installed a new hot water heater for me. Jared and Brian did a wonderful job! They were so nice and very thoughtful. I called the company with my problem, and they were out the next day to do the installation. Everyone I spoke to at Automatic was so nice and professional. This is an excellent company! I highly recommend them.

  • Review 163 (2023-10-21 - Rating: 5)

    They were excellent to work with. Would highly recommend

  • Review 164 (2024-03-09 - Rating: 5)

    This week I converted from having two 50 gallon hot water heaters on the 2nd and 3rd floors to one tankless. It took some effort to discretely find a way to get a gas line up to the third floor but these guys were awesome and found a way. Every step of the way they told me what to expect, showed up on time, took care of my house and cleaned up behind themselves. And the new water heater works great!!Update….our tankless heater works great. But also on our list was to replace two 40 year old furnaces and AC units. The Automatic team found the old units were improperly balanced by a considerable amount and replaced both of them this week with Carrier’s infinity system. And again the crew at Automatic were awesome and install went as planned and units are working great. And in the middle of it a different contractor I had at the house accidentally broke some plumbing, so I called Automatic and they dispatched their plumbing tech and quickly fixed the issue! Great company!

  • Review 165 (2020-08-28 - Rating: 5)

    We desperately needed some ac and every place we called wanted us to wait Monday, wild Bill came out within an hour and has us running, 100% reccomended

  • Review 166 (2022-06-21 - Rating: 5)

    Very good experience. Chase was very friendly and very helpful and informative. And honest.

  • Review 167 (2019-05-17 - Rating: 5)

    We are have been very satisfied with this company for the past 11 yrs. Everyone we have been in contact with have been very courteous and helpful.

  • Review 168 (2020-08-18 - Rating: 5)

    Technician was on time. Friendly and polite. Sovled issue quickly and will use again

  • Review 169 (2022-10-24 - Rating: 5)

    Quick and professional service. Jared did a great job.

  • Review 170 (2021-03-24 - Rating: 5)

    Kris Ashby and his co-worker was on point, punctual and value added. Job Well Done.

  • Review 171 (2020-11-09 - Rating: 5)

    Mcvay did an excellent job, he was very professional and time efficent.

  • Review 172 (2023-11-17 - Rating: 5)

    Ive used Automatic several times and they are always courteous, professional, and on time. I highly recommend them to anyone who needs hvac, plumbing or electrical work.

  • Review 173 (2022-05-18 - Rating: 5)

    Greet service from people how actually know what they are doing. Only using Automatic from now on. I suggest you do the same.

  • Review 174 (2023-03-15 - Rating: 5)

    Technician was early, professional, expeditious and courteous. Great job!

  • Review 175 (2022-06-17 - Rating: 5)

    Very Professional and Extremely Knowledgeable and Honest.Will only use them in the future.

  • Review 176 (2023-04-10 - Rating: 5)

    James came out and did a great job checking and recharging my system. Very professional and very personable. This is my second interaction with this company and I will be continuing to call them in the future!

  • Review 177 (2020-06-30 - Rating: 5)

    Very Pleased with the air conditioning service Robbie And Chese completed today highly recommended.

  • Review 178 (2019-10-21 - Rating: 5)

    The technician was on time and did a great job solving our issue.

  • Review 179 (2021-04-07 - Rating: 5)

    Excellent service, friendly but professional, and great value. Definitely recommend your services to others.

  • Review 180 (2023-04-20 - Rating: 5)

    I’ve been a customer for 10 years Automatic has always been attentive and timelyReplaced our 20 year old HVAC with new Carrier units. Automatic did the project on time very carefully with minimal disruptionCan’t say enough they are first class professionalsThere’s allot more science to HVAC than most people recognize an engineering skilled contractor like Automatic is important for results and sustainability

  • Review 181 (2023-05-11 - Rating: 5)

    Cameron was very knowledgeable and informative. Great attitude and friendly. Timely and got in and out timely.

  • Review 182 (2021-12-24 - Rating: 5)

    Chris was extremely knowledgeable and professional. First class.

  • Review 183 (2020-09-07 - Rating: 5)

    These guys do a great job. I highly recommend this company.

  • Review 184 (2021-03-11 - Rating: 5)

    Very good service, highly skilled and professional. Would definitely recommend.

  • Review 185 (2021-10-29 - Rating: 5)

    They was professional and checked there work make sure it was fixed. Will use them for now on.

  • Review 186 (2022-08-11 - Rating: 5)

    I called Automatic with an emergency need to have my entire AC system replaced - my existing system was dead! They responded immediately, gave me 4 separate quotes & explained each one, and were able to begin work immediately. The job was huge and hot!! ROBBIE ROGERS & his crew worked tirelessly for a full week removing my old system & installing new ductwork and placing a new unit in my attic. They were prompt, clean, and the most courteous gentlemen Ive had in my home in a long time!! They answered all my questions and even came back to lay plywood on the floor in my attic so I could walk safely in my attic. Everything they did was service ABOVE & BEYOND!!!!

  • Review 187 (2021-10-14 - Rating: 5)

    Honest trustworthy people at a reasonable price!I had two issues with my plumbing and I googled the company’s in Memphis and looked at the reviews. And I ended up calling this company out for my second issue. I was not impressed with the first company I called out, they were overpriced and didn’t stay out here half the time as this company and the price was outrageous to say the least. I was soooo impressed by this company’s thoroughness to get the issue taken care of, their empathy, and kindness, it just overwhelmed me. I was grateful for everything and the reasonable price I tried to tip Bill! He wouldn’t accept it which to me showed even more character. I am so impressed I deleted the other plumbing phone number and will be calling this company if ever needing help again. What a great company at a reasonable price! He was also very knowledgeable of his job and honest. It has been really hard to find a trustworthy company as a woman, that’s not trying to take advantage of my ill knowledge in the plumbing field. You can trust this company to do the job right at a reasonable price honestly! 💖

  • Review 188 (2022-11-25 - Rating: 5)

    Dustin and Nick were timely and professional! They quickly assessed the problem and got to work on it. Dustin took the time to explain everything in detail and even communicated with my Husband on Facetime. Id never heard of this company before now but will refer them to others.

  • Review 189 (2022-05-06 - Rating: 5)

    My AC went out recently and while I had two people come out the problem persisted. Then my landlord got Automatic to come out and Cameron was amazing. He was obviously very skilled at what he does, plus he would explain things when I was curious, which was a very pleasant bonus. Not only that, but he was telling me about upkeep for the unit, which in my opinion is above and beyond what he needed to do. If it isnt obvious yet, I would highly recommend this company and Cameron as well for any AC needs.

  • Review 190 (2022-05-06 - Rating: 5)

    Great company, from technician (Cameron), to office (Sharon), to management (Shelby). Good people who know that treating folks right at the company also flows to treating customers right. Will definitely use again! Nice, reasonably priced, and they kept us informed throughout the process.They have Integrity and are Honest! Thank you Automatic!

  • Review 191 (2022-03-08 - Rating: 5)

    We truly enjoyed Cameron. He was professional and really nice. He was able to work efficiently and educate me on what was wrong and what needed to be fixed. He even went above and beyond what I expected when he replaced the light bulb in the attic and our air filter. Excellent service!

  • Review 192 (2022-03-21 - Rating: 5)

    Very professional, knowledgeable, and personable. Arrived on time and diagnosed problem immediately. Completed repairs very quickly.My go to company for plumbing problems from now on. Definitely and highly recommend,

  • Review 193 (2021-08-31 - Rating: 5)

    Great pro give 10 stars cant beat these guys.

  • Review 194 (2022-03-01 - Rating: 5)

    The company has replaced HVAC system and hot water heater in my home. I have been very pleased with this company! Fair pricing. Honest and dependable work.

  • Review 195 (2021-11-05 - Rating: 5)

    There was a question of invoice and the owner called to speak to me himself. The technician was on time, at the top of the hour of my estimated window and was polite and knowledgeable. They have a new life-long customer.

  • Review 196 (2022-09-01 - Rating: 5)

    Sam and the business manager Shelby really know their craft. Everyone they have sent to mine and my MIL’s home has been punctual and professional. Give automatic a chance if you have any HVAC and plumbing needs.

  • Review 197 (2022-09-18 - Rating: 5)

    Great team - all honest and trustworthy!

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