American HVAC and Plumbing

Photo of American HVAC and Plumbing

Located in Memphis, Tennessee

Address: 5099 Old Summer Rd, Memphis, TN 38122, United States

Phone: +1 901-221-1231

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Gas installation service
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-01-05 - Rating: 5)

    Over a year ago, I lost my plumbing services during renovation/remodeling of our house. They stepped in the project and did/are doing great job toward our final inspection at reasonable cost. They show up anytime even for smallest problem. The technicians are up to their task, precise, and knowledgeable. Their office people are communicative, and respectful. I highly recommend their services.

  • Review 2 (2023-07-26 - Rating: 5)

    American HVAC and Plumbing is now my go to HVAC and Plumbing company! I called at Noon Monday after my AC went out that morning. I did have to leave a message, but my call was promptly returned by Sharon. She was very kind in getting my information and appointment set up. My appointment window was the next day from 3-6pm. I received a phone call Tuesday at 1:15pm to let me know that the technician was running early (always a good thing!). Jeff Moore promptly arrived and listened to my issues that I was having and jumped straight into figuring out my problem. He diagnosed that I had a seized condenser fan motor. Because of the OEM fan motor replacement, I would also need a new upgraded capacitor to match. He jumped on the phone to call local distributors and had difficulty finding one but didnt give up until he explored all the options. He located one and went right to pick it up and had it installed very quickly! Jeff then came inside and checked the outputs in the vents and returns and by bedtime we had a nice cool home to sleep in. I greatly appreciated the excellent customer service provided by Sharon and Jeff and look forward to a long relationship with American HVAC and Plumbing!!

  • Review 3 (2024-01-08 - Rating: 5)

    Repeat customer. 3rd time using them over 15 years for different issues like AC sys, heating, plumbing issues. Usually same day service and reasonable prices. I have also recommended them to friends, family and coworkers. Thanks again!

  • Review 4 (2020-09-01 - Rating: 5)

    My technician, Ashley, was awesome! She was very professional and knowledgeable. She repaired an old pipe under my kitchen sink that the threads were rusty and corroding. Then she installed a new shut off valve, and my water was working great again! I would definitely use American again, and would ask that they send Ashley. The job didnt take long at all, and I was impressed with the results. Thanks Ashley and American!

  • Review 5 (2020-09-10 - Rating: 5)

    We had a plumbing issue and Tyler was fantastic! He diagnosed the problem and had it fixed in 15 minutes. He stayed and tested everything to make sure it worked before he left, too. Friendly, great service! Will definitely call again.

  • Review 6 (2021-06-06 - Rating: 5)

    They did a great job removing and replacing my water heater. Had a slight leak at shut off valve (not relates to water heater replacement) which they came the next day and repaired at no additional charge.I highly recommend Benjamin and American HVAC!

  • Review 7 (2020-12-18 - Rating: 5)

    This company was called out to me by my Home Warranty company. They sent Ashley. A female. A wonderful, smart, kind female who knew her stuff. They have two females. One for HVAC, one for plumbing. Amazing to feel safe that I was getting great service without worrying about being home alone with a strange man and her authenticity was refreshing. The guy that runs the company is HONEST. He knows what other guys do. He’s banking on the fact that honesty and fairness will get him repeat business. This company will get mine.

  • Review 8 (2021-05-27 - Rating: 5)

    Benjamin Jones from American HVAC & Plumbing is a very knowledgeable Technician. He diagnosed the problems with ease and in a timely manner. I really appreciate him explaining my concerns in detail about the issues I had with the Plumbing. Excellent Job, Well Done...

  • Review 9 (2021-05-29 - Rating: 5)

    Ben showed up early this morning to inspect leaking hot water tank. A new tank was installed. Ben pointed out and made notes of other major issues going on inside the closet with the water tank. Ben is very pleasant and kind. He answered questions and explained in detail. Very recommendable and professional. Thank you for your time and services. Nelsons

  • Review 10 (2022-06-27 - Rating: 5)

    I called American HVAC for a second opinion on an issue another company quoted me $1500 for. The owner of American HVAC came out to check out my unit. He was very professional and quick, told me there was nothing with my unit that needed replacing, and saved me $1500. American HVAC immediately earned my business from here on out.

  • Review 11 (2022-06-01 - Rating: 5)

    I can attest to the professionalism and integrity of every member of this company. As a veteran, I sought out a business that veteran owned and operated. American HVAC is the best. Period. I utilize their services for personal and business rentals. I have met most of the employees and the owners. Jessica has performed with a focused professionalism to ensure the job was done correctly. American HVAC is the company to do business with.

  • Review 12 (2022-07-06 - Rating: 5)

    Mrs. Jessica was just great very professional explained everything with understanding .I wouldnt want another tech to service me if possible, no knock on the other techs. Im definitely going to recommend her and the company to family and friends. Thanks for the great service

  • Review 13 (2019-05-02 - Rating: 5)

    April 29, 2019 we had a Mini Split installed by American HVAC. The receptionist, Sharon, stayed in contact with me thru the entire process which is a big plus for me. Very friendly staff.The Technician that was sent, Reko, was outstanding. He was very knowledgeable about his work. He took time and made sure we understood what he was doing. Very clean and I mean very clean. He took very much care in performing the installation and such care and respect for our belongings.Very courteous and friendly. When he was done, two days after, he called to make sure everything was working properly and that we were satisfied. We are so satisfied, we invited Reko for our 4th of July cookout. Thank you Reko and American Staff. Great work!

  • Review 14 (2021-04-27 - Rating: 5)

    Benjamin came to repair our clogged drains. He was super nice, professional and very knowledgeable. Really great job! We are very happy!

  • Review 15 (2024-03-04 - Rating: 5)

    Ashley and her team were very professional and went out of their way to be sure all problems were fixed properly without disrupting the function of the house.

  • Review 16 (2024-09-21 - Rating: 5)

    Excellent service. I highly recommend them.

  • Review 17 (2024-01-30 - Rating: 5)

    They fixed my busted pipes in my kitchen and got my water back on asap thank you guys very much AHP appreciate it! I was without water for three days it was terrible! I hate Memphis!

  • Review 18 (2020-08-29 - Rating: 5)

    Would definitely use again. Came out for a home warranty plumbing claim that got denied. They were great, on time and very reasonable.

  • Review 19 (2024-01-03 - Rating: 5)

    Always reliable. I have used them many times. Great technicians!

  • Review 20 (2020-12-21 - Rating: 5)

    American HVAC and Plumbing is amazing (especially Ashley). Great customer service, very knowledgeable of details and provided details of the problem! Great company!!!!!

  • Review 21 (2022-03-17 - Rating: 5)

    Truly amazing service from this reliable company. There impeccable teamwork made the job go seamless and swiftly. Id definitely recommend to others.

  • Review 22 (2019-03-04 - Rating: 5)

    Great service and efficient! I recommend these people in a heartbeat! Sharon is great and will get what you need done in a timely manner!

  • Review 23 (2024-01-03 - Rating: 5)

    Best prices in the city! Josh was very kind, professional and fast!

  • Review 24 (2022-10-18 - Rating: 5)

    I couldn’t be happier with April and the work she did. It was efficient and cost effective. Thank you!!!

  • Review 25 (2024-01-25 - Rating: 5)

    Great customer service.. very friendly.. work fast .

  • Review 26 (2020-09-16 - Rating: 5)

    Jeremy installed new toilet - awesome and quick service - came next day - highly recommend

  • Review 27 (2024-01-25 - Rating: 4)

    During the bad weather I had outside faucet to freeze and burst . American HVAC and Plumbing was call they came in reasonably time and took care of my problem. I highly recommend them for your HVAC and Plumbing needs.

  • Review 28 (2020-07-30 - Rating: 5)

    The tech, Tyler, did an outstanding job...I highly recommended him and this company.

  • Review 29 (2020-09-10 - Rating: 5)

    The tech was a good down to earth guy who was very professional and knew what he was doing

  • Review 30 (2021-09-02 - Rating: 5)

    These people were extremely helpful and they offer a discount for repeat customers.

  • Review 31 (2024-04-14 - Rating: 5)

    Very professional and knowledgeable. I highly recommend this company. I have called upon them twice. Work was done in a timely manner.

  • Review 32 (2020-08-12 - Rating: 5)

    This is our second time using this company in a month- the first, we needed a new hot water heater at our current house. Sharon had someone to us within an hour and within 24 hours the unit was completely replaced. Jessica was punctual and very professional. Currently, Jeff is at our new house helping with old piping in our bathrooms. Again, Sharon and the team were able to expedite the service and had Jeff here an hour after the initial call. The repairs will be completed same day. Overall we are very pleased with our experiences and will continue to call for any plumbing/HVAC issues we have in the future.

  • Review 33 (2021-02-11 - Rating: 4)

    The Repairman was very good at stopping the leak in my washroom!!!!

  • Review 34 (2020-08-27 - Rating: 5)

    The technician was very polite, experienced and very l knowledgeable.

  • Review 35 (2022-05-26 - Rating: 5)

    Details:. The technician was on time. She was very professional and when she left, our home was more comfortable because of the service she performed. We have used them a while now and we have been satisfied each time.

  • Review 36 (2020-05-22 - Rating: 5)

    They are a great company. Recommend them highly

  • Review 37 (2020-08-31 - Rating: 5)

    Very quick and professional. Our plumber lady was knowledgeable and very kind. Great job.

  • Review 38 (2023-08-10 - Rating: 5)

    Good

  • Review 39 (2021-11-05 - Rating: 5)

    Thorough and knowledgeable service.

  • Review 40 (2021-07-13 - Rating: 5)

    Outstanding service