Roto-Rooter Plumbing & Drain Services

Located in Longview, Texas

Address: 911 W Loop 281 Ste 211-46, Longview, TX 75605, United States

Phone: +1 903-657-9769

Rating: 4.9

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Great company! They take great care of customers. Sean is an outstanding technician in his field, maybe even something of a miracle worker when it comes to plumbing issues. I highly recommend him to anyone! Really knows his stuff. Thanks Sean!

Review 2 (2024-11-19 - Rating: 5)
He was awesome! Zach was super experienced and let me watch and learn while he worked on replacing my outdoor hose faucet. He taught me how the faucet worked and explained why he was doing what he was doing he went along. He was kind and answered all of my questions and even helped me save money for the future. Super thankful that he came out to help me as my faucet had been running since the previous morning he came out, and I had shut off my whole house water for the night.Would 100% recommend! Thank you Zach and Roto-Rooter!

Review 3 (2024-12-06 - Rating: 5)
My experience was great i couldn’t have chosen a better company, the dispatcher was great with keeping me updated, which I loved , Thank you girl, and Sean “the plumber” was EXCELLENT he’s professional, thorough with excellent communication skill he explained everything That needed to be done whether if I knew what he was talking about or not lol, He sent me pictures, and etc which was great. Everything went so smooth. In that’s what like, he get the job done. I will forever be a Roto-Rooter costumer For all of my near and future plumbing issues “Thank y’all” again Highly recommend!!!!

Review 4 (2024-07-23 - Rating: 5)
Jacob was amazing... Very personable and giving detailed information about all he did.We had an issue with dirt coming up through toilets and tubs... R.R. was able to come out within hour and a half of initial phone call.Highly recommend this company and Jacob was the best!

Review 5 (2024-08-06 - Rating: 5)
Called Roto-Rooter because I’ve picked up a few plumbing problems in the house. They came out during the scheduled time, and listened to me describe the problems. They looked at the problems, and gave me a quote. Pipes and such got fixed, and that’s how it should work. Sinks that work are wonderful things.Thank you!

Review 6 (2024-12-26 - Rating: 5)
I had a great experience. Ive had 3 other plumbers out and this is the first time I felt satisfied with the work done.

Review 7 (2024-11-21 - Rating: 5)
Tyler was great at installing my hot water heater. He was very knowledgeable and professional.

Review 8 (2024-11-21 - Rating: 5)
Tyler did a great job installing our hot water heater, etc. He explained what was needed and why it needed to be done.

Review 9 (2024-05-07 - Rating: 5)
Everything from the receptionist that took our call to the plumber that came out was friendly, professional, and a pleasant experience. Our tech, Jacob stayed in regular communication about his ETA. He quickly diagnosed the issue and gave us our options. Within an hour he had things moving smoothly. In fact it probably took longer to drive to us than it did to fix our clogged main septic line.

Review 10 (2024-01-08 - Rating: 5)
I had a leaking toilet that I thought was just a wax ring issue but since I know nothing about plumbing decided to get a professional. They were very quick-came out the same day. Very professional and courteous. Ended up being a wax ring and a clog in the main line. Jacob fixed it quickly and even took the time to explain ways I can avoid this in the future. Some simple changes to my house hold products etc. I also love that they give a warranty on their work. Great experience. Highly recommend!

Review 11 (2024-05-23 - Rating: 5)
Love these guys! We have a 50 year old home and what started out as just replacing a dishwasher, ended up becoming a slight kitchen remodel. They were able to fix us up quickly and professionally. Definitely my new plumbers. Thank you!

Review 12 (2024-04-19 - Rating: 5)
Jacob was awesome! He and his partner took care of us. There was a little issue that came up while installing the clean out and they handled it without any problems and did a great job.

Review 13 (2024-03-07 - Rating: 5)
Jacob with roto-rooter’s did an amazing job! He went on describing every step of what was happening and what the issue ended up being! Saved us time! The service was fast and easy!! Thank you so much for your help Jacob!

Review 14 (2024-06-14 - Rating: 5)
Sean did a great job. He was professional, on time. He took time to explain the problem and solution. I would highly recommend Roto Rooter

Review 15 (2024-07-08 - Rating: 5)
Arrived within an hour of calling for service. Efficient and Quality service. Service tech was friendly and very qualified to fix our problem. Highly recommend and will use in the future!!

Review 16 (2024-03-08 - Rating: 5)
After heavy rain for 12 hours, my French drain backed up, and I had standing water in my front yard all the way up to the porch. I contacted Roto-Rooter, and they sent out a two man crew (Jacob and Chaz) within a couple of hours of my call. They were the nicest young men who worked diligently to remove the water and clear the drain in an efficient and timely matter. Being a widow, I know very little about this issue. They gave me great advice going forward and offered helpful hints. These young men deserve a raise!! I will definitely call on them again for future drain issues! 🤗

Review 17 (2024-11-01 - Rating: 5)
Sean did an awesome job. He is so polite and respectful.

Review 18 (2024-07-09 - Rating: 5)
Sean was very professional and was great at explaining all aspects of what he was doing . Would definitely use again if needed.

Review 19 (2023-10-26 - Rating: 5)
Absolutely a fantastic company! Will gave great customer service and was very knowledgeable. He had every possible solution that was going to help with out breaking the bank. 100% will use this company again.

Review 20 (2024-06-20 - Rating: 5)
Shawn and Chaz were very professional and helpful. They arrived quickly and did a great job resolving my issue. I would highly recommend them both!

Review 21 (2023-12-07 - Rating: 5)
Very knowledgeable tech (Jacob). Arrived before he was expected and got right on my problem. Would highly recommend and will use them again for a plumbing issue. Exceptional service!

Review 22 (2024-04-01 - Rating: 5)
Jacob was awesome! Very informative and well aware of what he was doing. Didn’t mind sharing information with me the customer!

Review 23 (2024-03-16 - Rating: 5)
Very experienced and honest people. They were able to resolve my issue for a fair price while other companies were trying to tell me I had major problems. This is my go to company now for plumbing issues.

Review 24 (2024-03-14 - Rating: 5)
They were very professional and actually helped us! We are very thankful. We will recommend them to anyone who needs a good plumber.

Review 25 (2023-09-03 - Rating: 5)
Shawn was so quick to our house and immediately knew the issue and walked me through what he was going to do. He fixed the issue and made sure it was done correctly. Will absolutely use when the next issue arises.

Review 26 (2024-05-25 - Rating: 5)
Jacob was very friendly, efficient and knowledgeable. Recommend using rotor router any day.

Review 27 (2023-11-09 - Rating: 5)
They unclogged our kitchen pipe they proved to be difficult. They had to go back and get other equipment and came back and stayed until all was clear. Highly recommend! Very nice people as well!

Review 28 (2024-04-22 - Rating: 5)
Jacob Wollman did an amazing job! We appreciate all his help getting our plumbing working again!

Review 29 (2024-06-07 - Rating: 5)
Sean and Chaz cane earlier than expected. Replaced my garbage disposal and cleared a clogged drain for me quickly and efficiently for a great price too.

Review 30 (2024-06-04 - Rating: 5)
Our plumber did a great job with our clean out even in the pouring rain! So thankful for this service!

Review 31 (2024-01-12 - Rating: 5)
We had an emergency during the holidays. Roto-Rooter responded quickly and professionally. Our plumbing problem was resloved.

Review 32 (2024-06-11 - Rating: 5)
Both technicians were very friendly and polite. Job was done quickly! Thx

Review 33 (2024-06-06 - Rating: 5)
Excellent and quick serviceJacob explained everything thoroughly along with making recommendations and answering several questions.

Review 34 (2023-11-03 - Rating: 5)
I had a backup in my bathroom and was afraid to use water sources. Made appt and Kat and Jacob responded next morning. Great job and thanks for reassuring me about the problem!

Review 35 (2024-01-18 - Rating: 5)
Jacob was very nice and professional. He fixed my problem in a sufficient time.

Review 36 (2024-03-18 - Rating: 5)
Quick efficient service. They got us back on n service within hours of contacting them when other companies said we would have to wait over 24 hours.

Review 37 (2023-11-16 - Rating: 5)
Jacob was awesome in the help he did to come out and check out the issue. Good help goes along way and he is good help.

Review 38 (2024-06-03 - Rating: 5)
Shawn with Roto-Rooter was quick and efficient, excellent customers service.

Review 39 (2024-08-24 - Rating: 5)
Wanted to thank Bryant for his outstanding service !

Review 40 (2023-10-10 - Rating: 5)
Awesome professional service! Jacob Assessed our problem with French drain and jetted drain! Excellent price!!!excellent service👍 Jacob is awesome!!

Review 41 (2023-10-23 - Rating: 5)
Tech was very nice! Fixed our issues! def recommend this company!

Review 42 (2024-02-03 - Rating: 5)
Jacob saved the weekend! He was very knowledgeable and professional!!

Review 43 (2024-05-01 - Rating: 5)
They did a fantastic job! They were very professional and handled everything in a timely manner. Would strongly recommend

Review 44 (2024-05-29 - Rating: 5)
Sean was very prompt and courteous and would definitely recommend and use again!

Review 45 (2023-11-20 - Rating: 5)
Great service! We were pleased 😀

Review 46 (2023-10-30 - Rating: 5)
Sean was very helpful in clearing our drains and pointed out what the issue was, and what steps we could take towards a solution!

Review 47 (2023-09-16 - Rating: 5)
Jacob Wollman was the technician that responded to our call. Jacob was very professional and got the job done quickly. I would definitely recommend Jacob with Roto-Rooter for your plumbing needs.

Review 48 (2024-03-13 - Rating: 5)
Great job, very efficient!

Review 49 (2023-09-28 - Rating: 5)
Very professional and easy to work with

Review 50 (2024-07-19 - Rating: 5)
Great service

Review 51 (2023-09-27 - Rating: 5)
Provided a thorough inspection and simple resolution.

Review 52 (2023-11-20 - Rating: 5)
Excellent and quick service!!

Review 53 (2025-01-12 - Rating: 5)
Called on a Saturday morning and 1.5hours later a guy showed up to help us. Now if you have ever had to call a plumber usually your given a day or three with an all day window, these guys are very prompt. Technician even showed me the inside of my pipes under our home with his camera scope, super cool to see what was actually happening in the plumbing. Little pricey but the job was done quickly and promptly with an detailed explanation of the work. Would definitely recommend this business.