Star City Heating, Cooling, Electrical & Plumbing

Photo of Star City Heating, Cooling, Electrical & Plumbing

Located in Lincoln, Nebraska

Address: 5401 Cornhusker Hwy, Lincoln, NE 68504, United States

Phone: +1 402-464-7827

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air filter supplier
  • Electrician
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    We contracted with Star City to replace our aging furnace and heat pump. We had a slight delay for funding (our fault), and Daniel and crew were very patient while we sorted it out. When the day came, they arrived prepared and ready. The entire install took several hours, fully expected, however they were still fast, professional and efficient. When finished, the crew gave us a full tour of the unit, what they had done, and how to operate it. We are very pleased with the service and the work was very professionally done. As a handy guy with tools and who mostly knows what these things require (and pretty high standards), I was very impressed. I highly recommend Star City for your needs. No drama, just honest, efficient and very professional work. Well done!!!

  • Review 2 (2025-01-03 - Rating: 5)

    Brandon the service tech that came to my home was very polite, informative & detailed! Enjoyed learning a bit about my aging system from him. I felt the charge was very reasonable for the inspection that was done today. I Highly recommend Brandon & Star City for all your needs.

  • Review 3 (2024-12-31 - Rating: 5)

    Star City has been out twice now and Brandon has offered exceptional service. Professional, knowledgeable and able to answer every question we have about our system and maintenance and repairs. Highly recommend. They are very competitive with pricing as well!

  • Review 4 (2024-11-27 - Rating: 5)

    Brandon Price did an outstanding job from start to finish. He took the time to explain everything thoroughly, ensuring we fully understood the process and the options available to us. His ability to communicate clearly and thoughtfully set him apart, and it was evident that he truly cared about providing the best possible service. Brandon offered sound advice that was practical and tailored to our needs, showing both expertise and integrity. He was polite, respectful, and approachable throughout the entire visit, demonstrating what it means to be a true professional. We greatly appreciate his dedication and would highly recommend him to anyone in need of quality service.

  • Review 5 (2025-01-02 - Rating: 5)

    Reece was amazing! He was very thorough in his explanation of what was found and what is recommended. I had many questions and he answered them all with great detail. I probably took up more time of his than was expected, but he never once was in a rush to leave. Thank you, Reece!

  • Review 6 (2024-11-22 - Rating: 5)

    Reece was great! Very personable, explained the issue with our furnace in a way I could understand, and discussed best options without pressure. He also went above and beyond and inspected our gas lines around our fireplace as that has been a constant worry on our minds. Josh is also wonderful and helped us get a service appointment as soon as he could. Thanks Star City! You all have been great thus far!

  • Review 7 (2025-01-06 - Rating: 5)

    Trevor was very professional and knowledgeable! Our furnace stopped producing heat sometime yesterday and we didnā€™t catch it. We called this morning and were given a time of between noon and 4pm for them to come out to assess the problem. We were called back a short while after the initial call to let us know that someone would be here within 30 minutes! Trevor came in and got straight to work! He found the problem, gave us pricing options, explained why this happened and fixed it all in a 2 hour span! We are SO grateful! Give this man a raise!

  • Review 8 (2025-01-06 - Rating: 5)

    Woke up on a very cold morning to no heat.Reece was FANTASTIC. Quickly found the problem and fixed it. He was very polite, knowledgeable and kind. He put on shoe protectors the minute he arrived. I highly recommend Star City Heating and Cooling and will definitely be telling family and friends about my experience.

  • Review 9 (2025-01-06 - Rating: 5)

    Trevor was very polite and knowledgeable. Explained my hvac needs to me in a manner I could understand and got me signed up with their membership for discounts and routine inspections! Thank you so much Trevor!

  • Review 10 (2025-01-06 - Rating: 5)

    Trevor and his partner did an outstanding job in installing my new PTAC unit. They were on time, they were friendly, they were competent, and they were expeditious. I give them five stars only because they do not offer six.

  • Review 11 (2024-10-09 - Rating: 5)

    Ive had a great experience with Star City Heating, Cooling, Electrical & Plumbing ever since I needed them to replace my A/C unit & coil at the start of the Summer in 2024. Their techs have been exceptional and their pricing has been fair and transparent. Ive called them back out for a sump pump issue later in the summer and also had them check my furnace just this week. Theyre techs have been personable and do exceptional work.

  • Review 12 (2025-01-03 - Rating: 5)

    Patrick Beaner is so professional .He explains everything to my husband and I very well.Thanks for coming to fixed the furnaceā€™s issue.also talked with us needs to change the right size of filter.He is an amazing person,Great service!!Much appreciated it you!!

  • Review 13 (2025-01-04 - Rating: 5)

    Trevor M did an awesome job, very easy to talk to and knowledgeable when explaining the problem with the furnace. I suspected a problem with it but now know why. I was surprised we could get someone over so fast but very glad we did!

  • Review 14 (2024-12-30 - Rating: 5)

    Our furnace was kicking on but not blowing cold air. Todd came in for the inspection (same day!! Like not even 4 hours later) and found the possible issue. He didnt have the part on him but ran to get one and installed it. He took the time to explain and show pictures of what is going on and what damage there may be on our 13 year old furnace. I felt absolutely no pressure from him on anything!! I will be using Star City again for any HVAC/electrical/plumbing! Thanks again, Todd!

  • Review 15 (2024-12-16 - Rating: 5)

    Eric Mason did a great job this morning, checking out my furnace for this winter. Told me about the cover on my air-conditioner and how to check for mice. They like to set up a home under the cover and eat the wires. I never thought that a cover could be a problem. See? Star City Heating, Cooling, Electrical & Plumbing takes care of all your home needs. Even being pro-active when they see something that might be a problem later on. Love this company.

  • Review 16 (2024-12-27 - Rating: 5)

    Patrick Beaner was our technician yesterday and we could not have been happier!! He was on time, very professional, knowledgeable, and texted us when he pulled into our hood, just like we asked due to us having a new rescue dog I am working with that has fear issues.What I noticed when I spoke with him after the job was completed, was his integrity. Not just for the way he handles himself in his profession, but in the way he feels about life, and the respect he has for our country! Thank you for your service Patrick!!!šŸ‡ŗšŸ‡ø

  • Review 17 (2024-11-01 - Rating: 5)

    Listen I loved in the Midwest, Montana, and finally here in Lincoln, Nebraska. Ive had several contractors I had the pleasure of doing business with because they were professional and extremely knowledgeable for their craft, and did their work for a good price. But Star City Heating and Cooling has EARNED their spot as one of my favorite contractors for electrical. Ryan our technician was cordial, went right to troubleshooting my issue after wanting to hear about my issues

  • Review 18 (2024-11-22 - Rating: 5)

    Lance was very thorough in diagnosing the problem and fixed it quickly. He even went above and beyond by waiving the service fee due to the fact that I had a similar problem with my furnace earlier this year that required their service. Have had nothing but great experiences with Star City!

  • Review 19 (2024-11-19 - Rating: 5)

    We have used Star City twice and both times the service was exceptional. Zach M was very professional, polite, knowledgeable, and was able to fix our plumbing issues quickly. Will not hesitate to use their services again in the future.

  • Review 20 (2024-07-26 - Rating: 5)

    Finding out your A/C isnt working at the beginning of a hot spell is less than ideal. Star City was able to send out a tech within just a couple hours of my call, and clearly communicated when I could expect someone. Reece was friendly, helpful, and efficient, with the entire repair taking less than an hour. I received a full explanation of all the work he performed, along with being advised as to a couple of potential future issues to keep an eye on. All communication was honest and professional, and I never felt pressured to purchase additional services. And now were a cool house again, just in time for the hot days ahead! Great experience, great work, great company!

  • Review 21 (2024-12-06 - Rating: 5)

    Star City was fast, professional, and kept me informed at every step. I was able to have someone out the same day as I called and Trever quickly helped diagnose and solve the issue. My home is toasty once again, thank you Star City HCE&P!

  • Review 22 (2024-12-18 - Rating: 5)

    Eric showed up on time and did a great job! He explained a few things that were good to know while getting to work! Very professional and friendly! I will recommend him to anyone who asks!

  • Review 23 (2024-10-15 - Rating: 5)

    Reece was an absolute pleasure to work with! Not only is he incredibly professional and knowledgeable. He takes his time to explain each and everything to you so that you understand exactly what heā€™s looking for and working on incredibly thorough and efficient in each task. I would work with him anytime and will absolutely recommend star city to anyone based on my interaction with Reese!!

  • Review 24 (2024-09-17 - Rating: 5)

    First of all, Isaac and Tom showed up on time. Very important. Best of all, the job they did was fantastic. They were incredibly efficient and careful in our house. I felt comfortable having them in our house, and they explained what they were doing. I was worried about my cats being scared by the noise, but there was no reason to worry. The noise levels were very low and the cats werent freaked out. Isaac showed me before and after photos of my vents. What a wonderful change. Thank you Isaac and Tom.

  • Review 25 (2024-11-14 - Rating: 5)

    Reece did a great job of identifying and explaining issues with my system. Maybe more importantly, he explained my options and what would be most cost effective for me without trying to upsell me.Itā€™s the second time Iā€™ve had him here as a tech and heā€™s been excellent on both occasions.

  • Review 26 (2024-10-17 - Rating: 5)

    A routine maintenance inspection on my furnace- Eric was fast, knowledgeable, and had everything picked up and put away in less than 15 minutes. Clearly explained what he was doing & things he was looking for. As always, Im impressed with the service and staff, and highly recommend Star City Heating, Cooling, Electrical & Plumbing.

  • Review 27 (2024-11-15 - Rating: 5)

    Jevon and Issac did a great job with our duct and dryer vent cleaning! They were both very friendly, polite, and efficient. They made good suggestions and clearly take pride in their work. Very happy with the service! Thank you!!

  • Review 28 (2024-08-26 - Rating: 5)

    Eric was very professional, gave good service, and a knowledgeable report! Weā€™ve had Star City since 2016 and weā€™ve never been disappointed! They replaced our heating and air system in our old house and it was reasonably priced and they did it in record time! In our new house, they also replaced our old unit and itā€™s worked like a champ ever since! Thank you Star City! We even have the VIP plan! Itā€™s only $20 per month and it covers a/c, heat, plumbing, and electrical! What a bargain!

  • Review 29 (2024-12-31 - Rating: 5)

    Todd has been to our house a few times and is always friendly and super knowledgeable. Always a great experience with Star City.

  • Review 30 (2024-12-10 - Rating: 5)

    UPDATE! After sending the email to Star City, I received two calls apologizing for what had transpired. Danielle scheduled me for Monday. Communication was restored and I was notified when Reece would be arriving. He conducted a thorough inspection and also went over everything with me. Thank you Star City for your concern with customer service! They have more than compensated me for the previous issues.I am so disappointed in the customer service of Star City Heating and Cooling the past few months. First of all, I had a service contract. I called to make an appt for maintenance on November 12. I scheduled an appt for Dec. 5, the earliest appt available or so I was told. This would be after my contract expired. The gentleman I spoke with said even if my contract expired, Star City Heating and Cooling would honor the appt as it was made before the contract had expired. I found out the next day that I had to reschedule due to my work schedule with my 2nd job. I called back on Nov. 13th and rescheduled for today, Dec. 6 at 3pm. In the meantime have tried to contact Jennifer five times between the 13th and this week to discuss contract renewal.Today I just called to confirm my appt since I had not received any calls or emails confirming it. I was told no one could come today due to a shortage of technicians and the earliest they could reschedule would be December 27th. I did say, Are you kidding me, this is the earliest to reschedule an appt that the company had to cancel. I was hung up on.This is not at all how I have been treated with this company previously and am very disappointed.

  • Review 31 (2024-11-27 - Rating: 5)

    Todd was wonderful, He came to fix what was a simple fuse that had blown and knew exactly what to do in a few minutes. No charge. We are regular customer in the service plan. Todd is very down to earth and personable!

  • Review 32 (2025-01-05 - Rating: 5)

    Brandon was prompt, friendly, and very knowledgeable. Star City always provides an excellent customer service experience!

  • Review 33 (2024-11-19 - Rating: 5)

    Eric M was very professional. He showed up on time and offered a lot of helpful information about vent cleaning and maintenance of our HVAC . He even had a promotion that he offered us for our vent cleaning. He was great.

  • Review 34 (2024-08-05 - Rating: 5)

    Brandon was thorough in his work, checking everything that needed to be done. He explained everything in detail and asked if I had any questions. He recommended items without being pushy, which I like. He got our AC running again for which I am eternally grateful, since its going to be 100+ degrees today!

  • Review 35 (2024-06-28 - Rating: 5)

    They were able to get someone out the next morning, which was much appreciated since our home was up to 88Ā° inside. Brandon was very polite, made sure I understood what he found wrong, and explained my options very well. Abe was very thorough in explaining our system replacement options. Brandon got our A/C running quickly and Abe got us scheduled for our system replacement only 2 days later. The crew that did the install was polite and professional. We are very satisfied with Star City in every step of the process!

  • Review 36 (2024-11-08 - Rating: 5)

    Fast, knowledgeable, friendly.I couldnā€™t be happier with Treverā€™s performance. Came out right away. Diagnosed and found the issue with our furnace quickly and offered us great advice and a resolution to the issue.

  • Review 37 (2024-09-13 - Rating: 5)

    I called to get some info on putting a fence around an AC. Left a message with a staff person and got a call back from Gary. He was very helpful and knowledgeable. Some of their competitors never bothered to call us back. This is great customer service. Thank you.

  • Review 38 (2024-11-05 - Rating: 5)

    Eric was very professional, friendly, helpful with all our questions and needs. Above and beyond helpful as our home system was not linking to the app. Got us in the right direction. Also informed us of programs that will benefit our household with our heating and air system. Thank you, Eric and Star City!

  • Review 39 (2024-12-18 - Rating: 5)

    Brandon was very informative in what he was looking for, what he found, and cost of repairs. He answered all my question and concerns. Since my furnace is old, I will be calling Star City when its time for replacement.

  • Review 40 (2024-10-23 - Rating: 5)

    Excellent response and help today as we deal with a complete furnace and a/c replacement in our 109-year-old house. Many thanks to Reece and Abe who walked us through the process.

  • Review 41 (2024-10-18 - Rating: 5)

    Mr Price was very approachable and knowledgeable! It was wonderful to have somebody who shared common ground. He also gave me a straightforward and understandable answer as to what was wrong with my system.

  • Review 42 (2024-09-30 - Rating: 5)

    AC went down over the weekend. Had somebody out Sunday and identified problem quickly. Reece was great provided options on the required part and information to help us decide best option for us. Great service.

  • Review 43 (2024-10-08 - Rating: 5)

    I was helped by Reece Rivera, and he did an amazing job. Very professional, friendly, and quick. I have had poor experiences with other HVAC companies in the area, so this was a breath of fresh air. The costs were broken down in a very transparent way, my options were explained to me thoroughly, and I did not feel like I was being scammed or needlessly upsold at any point.

  • Review 44 (2024-09-13 - Rating: 5)

    Isaac and Eric were very professional and did a great job cleaning our air ducts. I felt comfortable having them in my home while they completed their work. They kept me informed about the work they were doing and what they were finding.

  • Review 45 (2024-07-13 - Rating: 5)

    Star City has been our go to company for years both for business and personal. They have saved us in a pinch more times than I can count and have always been fair and knowledgeable. Today we had a different company basically say our unit was shot. (We only called someone else due to a home warranty). We called Star City at 5:30pm on a Friday. Their tech, Trevor, came out and had us fixed and up and running by 7pm. With the 100+ temps ahead this weekend it was a huge relief. Trevor couldnā€™t have been more kind or more knowledgeable. Would recommend them to anyone.

  • Review 46 (2024-09-19 - Rating: 5)

    We are always happy with these folks. Today, Reece came to our home to check our heating/cooling system. Super nice guy and very knowledgeable. Just a great company!

  • Review 47 (2024-11-26 - Rating: 5)

    I had two different technicians come today. Patrick for cooling/heating check and Kevin for plumbing check. Patrick found that I needed a new capacitor and I had him replace it. Kevin checked all the bathrooms and the kitchen. He was pleased with the results of his testing all the drains and faucets. They were both pleasant, knowledgeable, and I was very impressed with them both. They explained everything and were very efficient. Iā€™m so glad I purchased the service contract. You were well represented by these two technicians.

  • Review 48 (2024-07-28 - Rating: 5)

    Brandon was awesome! He quickly diagnosed our problem and went through all of our options for repair. Super friendly and helpful. We will definitely be working with him and Star City in the future.

  • Review 49 (2024-12-19 - Rating: 5)

    Todd has been to my residence previously and always does a professional job. Enjoy the small talk with todd as well. He represents star city in a professional manner.

  • Review 50 (2024-10-21 - Rating: 5)

    Brandon Price was awesome. Very knowledgable, courteous and took time to explain things to us. I will continue to use Star City and Brandon Price for our HVAC needs.

  • Review 51 (2024-12-30 - Rating: 5)

    Thorough inspection even though the unit is 5 months old... Let me know that carbon monoxide was also checked....gave me updates as to the new program Star City is doing and what is available with it.

  • Review 52 (2024-09-23 - Rating: 5)

    Trever M. was very informative about issues he found when doing my fall furnace check. I am now in the process of getting these issues taken care of. I highly recommend Star City for service. Cindy O

  • Review 53 (2024-11-14 - Rating: 5)

    Eric was very polite. Checked our furnace quickly and efficiently. Then checked our vents. He showed us pictures of inside our vents and recommended a vent cleaning. Weve lived in our home 45 years so definitely wed thought about it but pictures showed us it really did need done. So we scheduled this to be done next month.

  • Review 54 (2024-11-05 - Rating: 5)

    Trevor was able to come earlier than expected which was nice! He was very kind and knowledgeable in giving me options to move forward. Thanks, Trevor!

  • Review 55 (2024-07-19 - Rating: 5)

    Our technicians name was Barry and he did a complete and thorough job of explaining the results of the inspection and also the surface plan.Highly recommend! Great value

  • Review 56 (2024-11-30 - Rating: 5)

    Brandon was professional, knowledgeable, upfront and honest. Solved our HVAC problem quickly . Also helped direct us to work with star city to solve a plumbing issue that happened to pop up at same time as HVAC

  • Review 57 (2024-12-04 - Rating: 5)

    Eric Mason did a great job! He was very informative on the problem plus future problems that could arise and how to defend inthe long term. Eric also double checked the overall functioning of the entire units. I appreciate the overall professionalism he obtained!

  • Review 58 (2024-10-24 - Rating: 5)

    I just began getting dryer warning about airflow and then Star City sent out technicians the very next day. They cleaned out the clogged dryer vent in no time. Very thoughtful and professional.

  • Review 59 (2024-07-14 - Rating: 5)

    Star City came out and saved our bacon again. Time after time.They have proven themselves to be reliable and very professional. Trevor came to our home while being on call and gave up his evening so that we could have air conditioning. It is an amazing service that they offer and worth every penny. He was completely professional and very efficient. He had us up and running in very good time. Call these people!!!

  • Review 60 (2024-09-30 - Rating: 5)

    Brandon was very easy to work with: knowlegable, courteous, and patient. He checked on replacement costs for parts as well as a new system. His pre-season check-up confirmed my suspicions regarding an old system.

  • Review 61 (2024-09-17 - Rating: 5)

    Eric arrived on time this morning, did a great job, and was kind and courteous. I had some concerns he was able to handle quickly. Two thumbs up!

  • Review 62 (2025-01-01 - Rating: 5)

    Patrick, did a great job, arrived on time, explained everything, got right to work, fixed the problem, and very personable. Thanks Patrick and Star City!

  • Review 63 (2024-11-26 - Rating: 5)

    Trever M was punctual, knowledgeable, good Communication skills. Showed us the furnace problems and explained our options. Hope we get him again.

  • Review 64 (2024-10-23 - Rating: 5)

    Brandon did an exceptional job of servicing our furnaces. He explained everything he did and gave us some helpful tips on how to extend the life of our furnaces.

  • Review 65 (2024-12-09 - Rating: 5)

    Eric was awesome. Very friendly and informative. Walked me through the use of some new equipment. Very quick and thorough. Thank you

  • Review 66 (2024-10-22 - Rating: 5)

    Brandon Price at Star City Heating & Cooling did a fantastic job! He was super thorough, patient, and helpful! He answered our many questions (since were first-time homeowners) and walked us through all our options and every part of the process. Very polite and nice while also being professional and considerate.

  • Review 67 (2024-12-10 - Rating: 5)

    Brandon was very courteous, polite, knowledgeable, and explained everything in detail. He would be most welcome to come back.

  • Review 68 (2024-10-10 - Rating: 5)

    This is the third time I have had the pleasure of having Brandon attend to maintenance and/or troubleshoot any issues that have occurred at my home. Brandon is knowledgeable, professional and I feel comfortable in trusting his assessment of current situation or, if need be, offering solutions in the future. Thanks for sending him!

  • Review 69 (2024-08-20 - Rating: 5)

    Had A/C cleaning. Very satisfied with service. Todd did an excellent and professional job explaining the Star monthly plan and what services were provided. Was surprised at what services and benefits the plan provides...so went with it.

  • Review 70 (2024-08-18 - Rating: 5)

    Arley was very professional, polite and courteous. He knew exactly what he was doing even though it was raining still got the job done 1000% recommend Arley.

  • Review 71 (2024-05-30 - Rating: 5)

    Everything was fixed in a short time. Now my Reme-Halo is killing bacteria even in the off mode. Very professional and courteous service covered under warranty.

  • Review 72 (2024-08-09 - Rating: 5)

    He was very thorough and explained everything extremely well. He is a great asset to your asset.I am a very happy customer!

  • Review 73 (2024-11-22 - Rating: 5)

    Todd Barry was incredibly helpful and kind! Helped us with our furnace and taught us a few things to help us out as homeowners!

  • Review 74 (2024-07-18 - Rating: 5)

    Eric was friendly and efficient and took care that my dog would not accidentally go outside with him. I appreciate that a lot!! He left me a clear written explanation of the work he had done. I feel confident with his work. Thank you very much!

  • Review 75 (2024-06-26 - Rating: 5)

    Was able to come out same day and got our AC up and running easily. Todd gave us some good tips for better maintaining our unit as well as go over additional coverages offered by Star City.

  • Review 76 (2023-06-30 - Rating: 5)

    Everything about our experience with Star City was amazing.At first, I had my own idea about purchasing a new A/C and furnace from a store and just having a professional install it, all to save a few bucks. Each person I contacted told me no and pretty much laughed. I didnā€™t understand why. I contacted Star City through their online form and received a text! How easy?! Sherri, through text, explained how they couldnā€™t provide warranties on units they donā€™t provide, how theyā€™re certified experts with their high-quality brands, etc. She was very kind and explanatory. Because of her kindness and education, I decided I wanted to get quotes for an entire system provided by the pros. I set up a time for a quote, all through text.Enter Kent. He was the first person we had over for a quote. First, there was no judgment about my messy house (kids) and my super old system. He was extremely professional. He talked everything out with me, knew exactly what he was talking about and how to answer my questions. He measured and came up with many different options, all based on clear knowledge of their systems and the space requirements so there would be no guesswork for the technicians even though we were working with a very tight space. He went back to his car and brought back a quote with TEN different options! He answered every question we had. It is clear he, as a person, is trustworthy and it gave us a clear indication that the company also operated the same way.We proceeded to get a few more quotes and all I can say is that after our experience with Kent, there was no comparison. One guy pretty much refused to talk to me at all, took a few measurements, but never got me a quote. Another said he would refuse to do it because he ā€œdidnā€™t want his guys to hate himā€ because of the tight space. Other quotes were lower but not thorough, not explained, nor did they give options we may like to choose from.We called Kent and chose an upper-mid level HE system. He worked with us to set up the time and sent over a contract through text and email to sign - it took about two minutes. Made it very easy!It was installed a couple of days later by Dalton and Eric. Again, no judgement. Very friendly dudes who literally ā€œrolled out the red carpetā€ (a floor liner so they donā€™t make a mess of the carpet and flooring). You can tell they knew what they were doing and got right to work. They custom made pieces to fit our system correctly and all up to code. Others joined them seamlessly throughout the install, like the electrician. After a quick test of the system, they thanked us and went on with their day.Iā€™m so grateful for the excellent experience and to have a new, super quiet system with a 10 year warranty at a fair price. I am completely impressed by each person we encountered and I will recommend Star City over and over again. Thank you!

  • Review 77 (2024-11-19 - Rating: 5)

    Brandon was awesome. He kept me informed every step during the ac check up. Very nice and polite. Highly recommend.

  • Review 78 (2024-07-28 - Rating: 5)

    Star City offered to come out on a Sunday and was here within a couple of hours. The technician, Brandon, was super courteous, knowledgeable and kind. We are so grateful!

  • Review 79 (2024-09-13 - Rating: 5)

    Reece did a fantastic job. He was nice to my mom and since she is 89 she loves good customer service !

  • Review 80 (2024-07-18 - Rating: 5)

    Star City cares and gets the job done! I switched my service to Star City because they were friendly, fast, professional, experienced, and took my situation seriously. (No AC for 3 weeks, still waiting on parts and service from previous company in which I was on their schedule for yet another week. So I called around, got turned away by two other companies, randomly called Star City, problem fixed the next day!!!). Thank you Patrick!

  • Review 81 (2024-08-25 - Rating: 5)

    Reece was great. He is very knowledgeable and had our A/C system back up and running in 30 minutes.

  • Review 82 (2024-12-10 - Rating: 5)

    Trever was dilligent in diagnosing the problem and was able to fix everything while he was there the first time. Walked through what was wrong and was able to come up with a solution quickly.

  • Review 83 (2024-09-20 - Rating: 5)

    Trevor came and he was very nice. and explained everything , he was very patient with waiting .have no complaints and the AC is up running . We r very happy .when Brandon came on the furnace in March 2024. he did an excellent job explaining everything to me. I I had to delete Brandon out in order to write about Trevor so thats the reason why theyre both together now. Trevor came over today on September 12th the 2024 for inspection .he was very polite explained everything gave me good advice, no complaints Im very thankful that he came and talked to me and told me what was up. Today is September the 20th of 2024 Jevon Vuldez and Isaac Anno were very sweet nice and polite. They cleaned up after themselves. Cheryl loved them.I wasnt there but she told me that they did an excellent job . They clean ducts works. And they took pictures before and after and Cheryl really appreciate it seeing that. Does seem like this system should have different reviews for each person they can get kind of lost and with all the reviews running together. glenda šŸ˜Š

  • Review 84 (2025-01-03 - Rating: 5)

    Eric was very efficient and explainedthe service being done. A very politeyoung man.

  • Review 85 (2024-12-16 - Rating: 5)

    Very knowledgeable and punctual. Was able to answer all my questions. They worked with my schedule so I didnt have to take off work

  • Review 86 (2024-10-31 - Rating: 5)

    Brandon was awesome. Took the time to explain all of the items he found that were of concern. Thanks Star City!

  • Review 87 (2024-10-15 - Rating: 5)

    Todd was very knowledgeable and friendly. Explained what the issue was and went over my furnace and humidifier with me.Fixed the issue quickly.

  • Review 88 (2024-06-29 - Rating: 5)

    Reece came out to look at my air conditioner today and he was fantastic! He was honest and up front about what he recommended and what it would cost. He even interacted with my crazy kids. They came out same day after a little mix up yesterday. I would highly recommend this company especially reece!

  • Review 89 (2024-06-13 - Rating: 5)

    Brandon did an amazing job! So willing to explain his thoughts and expertise but more in a practical way and absolutely not just trying to make a sale. Very pleased with this company and staff! We will be using them in the future!

  • Review 90 (2024-10-16 - Rating: 5)

    Brandon was very professional and helpful. He answered all of our questions and explained his finding after our furnance inspection.

  • Review 91 (2024-07-16 - Rating: 5)

    I was very pleased that Brandon was able to assist with our AC unit right away. The level of communication and detail provided exceeded my expectations. Highly recommend!!

  • Review 92 (2024-12-10 - Rating: 5)

    Reece and Star City were great. On-time, diagnosed issue quickly. Many thanks!

  • Review 93 (2024-07-28 - Rating: 5)

    The tech Brandon was great. Quickly found the issue with my heat pump unit and didnt push any unnecessary replacements. Fixed my unit and my house was livable again.

  • Review 94 (2024-10-09 - Rating: 5)

    I had my furnace inspected today under Star City VIP program. I am very pleased with the service and the professional people that do the service. They have my highest recommendation.

  • Review 95 (2024-04-06 - Rating: 5)

    EXTREMELY HAPPY with Nick and his assistant. Both were very knowledgeable and professional. Paid close attention to detail and informative of the process and of their progress. . Would DEFINITELY RECOMMEND using them for duct cleaning. Star City has earned a customer for life for my heating and cooling needs. Thank you very much. Glad I made the call.

  • Review 96 (2024-10-29 - Rating: 5)

    Reece is very helpful and explains all issues he found very clearly to me. I like that he is sent to my house to check out my HVAC system since he does have some history of looking at my furnace. He was very pleasant and didnā€™t push an HVAC system on me. He suggested that i do some research & get some bids. Thank you

  • Review 97 (2024-11-13 - Rating: 5)

    Trevor was great. He was checking on our geo thermal levels after a couple weeks of making a correction. Great job and such a nice guy! Thanks.

  • Review 98 (2024-06-21 - Rating: 5)

    Patrick did an amazing job servicing our HVAC system. He performed an inspection of both our AC and Heating systems in a very professional and knowledgeable manner. He presented himself and Star City very well, communicating every step of the way. I would recommend to any home or business owner for all of your HVAC and plumbing needs!

  • Review 99 (2024-06-13 - Rating: 5)

    Reese came out, fixed my AC in no time, checked my system out and made sure I was ready for the heat! Last year I needed a major repair in beastly heat and Arly M fixed it in a jiffy! Best customer Service and Best workmanship!!!! THANK YOU. Reese and Arly. These guys are the Best!!

  • Review 100 (2024-10-25 - Rating: 5)

    Brandon was so kind and professional! I appreciated his professionalism, thoroughness and the great job he did.

  • Review 101 (2024-10-14 - Rating: 5)

    Eric Mason arrived on time to do my annual furnace/air check. He was professional, friendly, knowledgable and a good resource!

  • Review 102 (2024-10-14 - Rating: 5)

    Eric was precessional and respectful of our property. He was in and out in a timely manner.James and Cindy Jones

  • Review 103 (2024-10-11 - Rating: 5)

    Eric is great. Iā€™ve used Star City for our seasonal services for years & they do a great job & are affordable!

  • Review 104 (2024-12-17 - Rating: 5)

    Todd did a great job inspecting my HVAC system and was realistic about what I needed and what could be done!

  • Review 105 (2024-09-06 - Rating: 5)

    Patrick did a great job inspecting our furnace and ac! We highly recommend Star City Heating, Cooling, Electrical, and Plumbing.

  • Review 106 (2024-12-13 - Rating: 5)

    Reece was excellent! Very knowledgeable professional caring friendly timely exceptional experience! JJ

  • Review 107 (2024-10-25 - Rating: 5)

    Brandon was great! Very thorough work, clear in his discussion of the issues he found.

  • Review 108 (2024-12-21 - Rating: 5)

    Ryan was an amazing technician, he found the issue and explained everything perfectly in a way i could understand!

  • Review 109 (2024-05-20 - Rating: 5)

    Star City has always been a 10/10 experience for us. They have replaced both our AC and furnace - and recently did an electrical inspection for us as well. Todd came to do some routine maintenance on our AC most recently and was so great - shared a lot of great tips and info!! They now also offer plumbing and are a one stop shop for it all.

  • Review 110 (2024-02-27 - Rating: 5)

    Iā€™d been painting my walls and had to remove my ancient thermostat and couldnā€™t get it working again. By that time it was well after business hours but took a chance to call Star City and was surprised when an efficient 24-hour care team answered the call and were actually concerned about my issue. They took notes detailing directions, even after me calling three times in 12 hours to make adjustments as life changes quickly these days.They came as promised between eight and noon the next day and installed an easy to operate, efficient thermostat. I might add that I purchased a yearly maintenance program well over a year ago and since then theyā€™ve been providing me with filters and check ups for my heat and air handler at no cost. This service is priceless as I live in Lincoln and go between this and another community. The charge for them to come out today was $49 plus parts. Now, I know this does sound like a contrived review but Iā€™m a real customer and in the past year and a half using their service has has been priceless. I work overnights and I have to trust and count on services I hire when thereā€™s so much uncertainty about well run businesses, products and customer service. Iā€™d highly recommend them. At this point their prices are reasonable, and HVAC is vital in this time of climate change. Their services impeccable Thanks Star City!

  • Review 111 (2024-08-26 - Rating: 5)

    Thorough diagnostics of the system and an understandable description of the issue on our 20 year old AC. Timely service even during a ā€œsecond summerā€ 100f heat wave in late August. So cool, thanks!

  • Review 112 (2024-05-29 - Rating: 5)

    The technician was very humble and kind, knowledgeable and informative. He was very thorough and shared the companies values and how weā€™ve benefit from being a Star City customer. Iā€™m very impressed and I was happy with the results.

  • Review 113 (2024-08-12 - Rating: 5)

    Trever was great! Explained everything very well. Super courteous. He definitely wants to do right by his customers.I totally appreciate the heads up Star City gives when a technician is on their way and also the name & photo of who will be at my door. Customer service is a priority.

  • Review 114 (2024-10-31 - Rating: 5)

    Eric was good. He was courteous and efficient, listened to my concerns and talked me through it. Thank you, Eric.

  • Review 115 (2024-05-23 - Rating: 5)

    Reece was super nice, friendly and very knowledgeable. He knows what hes doing. Explained was he was doing and taught me lots of things I didnt know before.Kent came out later and another very nice person. Answered so many of my questions. Thanks

  • Review 116 (2024-12-24 - Rating: 5)

    Todd was great and diagnosed our issue quickly. Highly recommend!

  • Review 117 (2024-12-17 - Rating: 5)

    Reece was very pleasant and efficient. Helped set up duct cleaning appointment.

  • Review 118 (2024-08-15 - Rating: 5)

    Reece was AWESOME! Isolated the issue with our A/C and did everything he could to get it resolved as quickly and economically as possible.

  • Review 119 (2024-01-12 - Rating: 5)

    Brandon was so very polite and patient. He was very educated and informed me along the entire visit what to expect, what was happening and what needs to happen moving forward. I was very grateful not only for the prompt and kind service but also, receiving half off forBeing a first time customer. I have already referred two people and will continue moving forward. Thank you for keeping us warm and safe!!!

  • Review 120 (2024-09-06 - Rating: 5)

    Patrick B came out to do our maintenance on our heating and air unit. He was on time, courteous and went over what he all did and showed me the pictures of our current unit. We know our unit is very old and on its last leg and Patrick called in to get us setup for someone to come out to go over new units! We started using Star City Heating few years ago and have had no issues, I highly recommend Star City heating & cooling.

  • Review 121 (2024-08-12 - Rating: 5)

    Reece is a professional, trustworthy, and knowledgeable technician. Star City is 10/10 HVAC option in Lincoln. Highly recommend this company and technician Reece for all your Lincoln NE (and surrounding area) HVAC needs.

  • Review 122 (2024-09-06 - Rating: 5)

    Trevor was quick and efficient! He helped us to understand our options, explained everything as he inspected inside and out.

  • Review 123 (2024-12-20 - Rating: 5)

    Brandon was friendly, thorough, knowledgeable & professional.He explained everything & answered all my questions. We will continue to use them for our HVAC, AC & now also likely plumbing & electrical needs.

  • Review 124 (2024-10-14 - Rating: 5)

    Trevor arrived before 8:30 AM which was great and explained the process, and attempted to sign me up for the annual maintenance program, however I declined, however he did convince me that I should get an estimate for a new furnace, so I have agreed to that.

  • Review 125 (2024-08-15 - Rating: 5)

    Reece was Great! I asked him if I could request him when making future appointments.

  • Review 126 (2025-01-07 - Rating: 5)

    They showed up when they said,and the tech was very helpful and nice.

  • Review 127 (2024-06-13 - Rating: 5)

    Trever was quick, friendly, and professional. Great service and he was able to get to us the day the issue started when everyone else in town was booked out for weeks.

  • Review 128 (2024-11-22 - Rating: 5)

    UPDATE: Eric came out to service our furnace and he also did a fantastic job! He took the time to explain proper function of the humidifier as well as tips on regular maintenance to help keep our furnace running for years to come.Serhiy was friendly and knowledgeable. He did a great job servicing our AC unit!

  • Review 129 (2024-11-22 - Rating: 5)

    Brandon did a great job. He was very helpful with suggestions and advice. The web links he provided were above and beyond his inspection and servicing of our furnace. Thanks Brandon.

  • Review 130 (2024-05-23 - Rating: 5)

    Todd was out today and did a great job. Very thorough and in depth inspection of our system. He arrived on time and was very personable. Thank you

  • Review 131 (2023-11-01 - Rating: 5)

    I had a fantastic experience working with Star Citys team today. I made a call this morning and had a technician out a few hours later. Everyone I interacted with was kind and accommodating, and the technician that worked on my furnace, Brandon, couldnt have been any better to work with. He was very thorough in his diagnosing, did everything he could to make sense of what my furnace was doing, and was very kind and communicative along the way. I couldnt have asked for a better technician to come out here and help out. I highly recommend Star City and look forward to doing more business with them down the line.

  • Review 132 (2024-10-02 - Rating: 5)

    Trevor did an excellent job with our furnace checkup; fast, efficient, professional and tidy.

  • Review 133 (2024-11-11 - Rating: 5)

    Very friendly and took time to explain what actions should be taken to make our unit work safely and properly.

  • Review 134 (2024-11-14 - Rating: 5)

    Super fast resolution!! Excellent job! Very friendly!! Extremely reasonable price! A++++++

  • Review 135 (2024-07-02 - Rating: 5)

    I had a perfect interaction with Reece today. Reece checked my equipment with much professionalism. Right now my home is perfectly cool again. All I can say is THANK YOU.

  • Review 136 (2023-11-28 - Rating: 5)

    I was not present,but my daughter was and said Todd Barry was very professional. He called me personally after the service was over to explain what was going on with my furnace. Very cordial and no pressure on his recommendations to what needed to be done in the future.Was very helpful and will enjoy working with him again in the future.

  • Review 137 (2024-11-07 - Rating: 5)

    Brandon P. was great at explaining about the furnace and what it may need in the future. Knowledgeable and amiable.

  • Review 138 (2024-11-29 - Rating: 5)

    Eric Mason called 20 minutes before scheduled appointment for Heating & HVAC checkup, this past week. He arrived on time, very cordial, and courteous, and completed inspection + checkup within scheduled time-frame. Very happy with Eric and his completed work and professionalism. Chris Ehrke

  • Review 139 (2024-06-21 - Rating: 5)

    Arrived within 45 minutes of calling. Brandon was fantastic and had the problem diagnosed and fixed within an hour. Explained everything thoroughly and made sure of my satisfaction before he left, as well as leaving contact info if I had further questions/concerned. Great experience and fantastic employee

  • Review 140 (2024-10-15 - Rating: 5)

    Eric was very knowledgeable and professional. Ive had nothing but great experiences with star city

  • Review 141 (2024-02-09 - Rating: 5)

    Brandon Price came out and was incredibly kind and polite, always checking with me before he did anything. He was quick and efficient and was able to explain everything to me in a way I understood. I highly recommend him and star city heating and cooling.

  • Review 142 (2024-07-05 - Rating: 5)

    Todd was great. He was efficient and super nice. He did a great job explaining things and answering questions. Thanks Todd!

  • Review 143 (2024-04-11 - Rating: 5)

    Trever came to inspect the AC & found some issues. He clearly explained what was going on and all possible options. I have already set up a follow-up appointment for next steps and financing options tomorrow, so this can be resolved before the heat of summer.

  • Review 144 (2025-01-04 - Rating: 5)

    Eric arrived on time, serviced the furnace and noted that everything looks fine. Eric is a very nice, professional young man and StarCity has a great employee. Thank you. Marilyn Duxbury

  • Review 145 (2024-09-05 - Rating: 5)

    Good experience the tech was very helpful and explained problems clearly. Gave us options and was transparent on cost and time it would take to repair or replace the unit.

  • Review 146 (2024-12-27 - Rating: 5)

    Very nice tech. Knew his stuff and explained everything.

  • Review 147 (2024-12-03 - Rating: 5)

    Reece was courteous and friendly. Thorough explanation after service was done

  • Review 148 (2024-05-24 - Rating: 5)

    I am incredibly pleased with Trevor. Would DEFINITELY RECOMMEND USING STAR CITY FOR AIR CONDITIONER SERVICE. Very thankful I made the call and have a company I can rely on for heating and cooling needs in the future.

  • Review 149 (2024-05-10 - Rating: 5)

    Just had my air-conditioning serviced by Brandon D. I cant say enough on the efficiency of this man. He did a thorough job on my unit. Star City as a whole is the best heating and air company in Lincoln, hands down.

  • Review 150 (2024-12-12 - Rating: 5)

    Trever was on time and professional. I believe he gave me an honest run down of what I was dealing with and I felt comfortable working with him. I also received a follow up call from a gentleman who referred me to a handyman for another issue I was having to save me money. Very honest business and would highly recommend.

  • Review 151 (2023-08-04 - Rating: 5)

    I have had nothing but good experiences with star city over the past 3 years of owning my home. I have used them for routine maintenance as well as for repair work.They were always communicative, prompt, friendly, and knowledgeable. Their tech Trevor who was out for my most recent repair, was friendly, efficient, and easy to work with while he was here.

  • Review 152 (2024-10-11 - Rating: 5)

    Jevon was great! Very nice and professional. Didnt waste anytime getting to work.

  • Review 153 (2024-06-03 - Rating: 5)

    I had an electrician come out to replace some dome lights with recessed lights.The LED lights work as intended and have no buzzing, which is common for LED dimmer switches.We had a slight miscommunication about plate covers and a follow-up visit, but Cody, the electrical manager came out promptly to make it right, and to answer any questions.

  • Review 154 (2024-07-30 - Rating: 5)

    Weā€™ve had Trever several times as weā€™re trying to figure out the problem with our mini-split. Heā€™s ALWAYS so helpful, friendly and hard working.

  • Review 155 (2024-01-26 - Rating: 5)

    Brandon (HVAC tech from Star City) was extremely thorough and very informative. As he diagnosed my furnace he answered all of my questions and taught me about how my system functions and what I can watch for in the future.He did a great job for me and because of that I will be working with Star City in the years to come.

  • Review 156 (2024-12-20 - Rating: 5)

    Todd was the technician that serviced my furnace. He was very friendly and professional. He was on time and honest. Did a great job. I would definitely recommend him.

  • Review 157 (2024-11-19 - Rating: 5)

    The moment Reece entered my homeā€¦I knew he was going to be someone I could trust to do a great jobā€¦and I was RIGHT!šŸ™ŒšŸ’™šŸ˜ā˜ļø He is extremely personableā€¦and very knowledgeable! Reece was thorough and prompt to diagnose what needed to be fixedā€¦(totally optional) but I had him fix it while he was here! I would definitely recommend Reece for any furnace issues! He is a real Blessing in the Service field for Star City H,C,E,P

  • Review 158 (2024-05-25 - Rating: 5)

    Reece was stellar!! He is winning customers for Star City Heating & Cooling. Very knowledgeable, professional, & fair. He did not try to upsell me anything & was honest & fair in his diagnosis of my A/C unit. Because of Reeces personality, I am getting a quote for a replacement unit. If the person quoting the A/C unit is half as friendly & personable as Reece, Star City will be my new HVAC company.

  • Review 159 (2024-09-30 - Rating: 5)

    Very friendly and very helpfull all around good guy. Didnt hestitate to call in help and waitoed with me tyrough the entire vist

  • Review 160 (2024-08-07 - Rating: 5)

    Another great experience with Star City!I had excellent customer service with a gentleman named Andy (Operations).He resolved the issue I had efficiently and quickly.The two Techs that I worked with were Brandon and Franklin. They both have exceptional skills and are quick problem solvers!Having a humidifier installed is essential, and having a smooth process makes it even better.Thank you Star City.

  • Review 161 (2024-10-26 - Rating: 5)

    Fixed our furnance quickly. Great customer service. Would use him again!

  • Review 162 (2024-10-25 - Rating: 5)

    Patrick was very professional and efficient with our maintenance and check up. Will be continuing our business

  • Review 163 (2024-12-23 - Rating: 5)

    Fast scheduling, wonderful technician (Trever) and couldnā€™t be happier with the furnace inspection.

  • Review 164 (2024-11-22 - Rating: 5)

    Reese did a fantastic job and he was so nice and respectful!

  • Review 165 (2024-05-29 - Rating: 5)

    Grateful Brandon Price returned to our home for is he friendly, able to work quickly and we being senior citizens is patient and knowledgeable how we may use our system for economic use in our best comfort. Brandon is friendly, knowledgeable, made suggestions for seasonal changes. Brandon replaced the filter since I had 2 different kinds he made me aware of how to pick the best furnace filter to use for us and for the furnace. Awesome šŸ˜Ž

  • Review 166 (2024-10-18 - Rating: 4)

    These guys did a nice job from what I can tell. Both were pleasant and seemed to be efficent.

  • Review 167 (2024-11-21 - Rating: 5)

    Patrick was thorough and competent. He did a great job.

  • Review 168 (2024-01-24 - Rating: 5)

    Star city heating was a great help in getting us the information we needed for repairs. Brandon was professional and courteous. He has good knowledge on the system we have and was able to explain the issue in detail that was easy to understand. Thank you

  • Review 169 (2023-12-29 - Rating: 5)

    Brandon was great to work with today in doing checkup on my 20+ year-old furnace. He was friendly and competent. Explained what he did and what I should expect going forward. He answered all my questions including a quote for duct cleaning. Thanks much!

  • Review 170 (2024-11-15 - Rating: 5)

    Reece Rivera was professional, kind, very informative and helpful. I couldnt be happier.

  • Review 171 (2024-12-10 - Rating: 5)

    Eric was very friendly...Got the job done quickly, and explained what he did..He suggested i get the ducts cleaned, they need it, which i agreed..Will be getting that done in January..I do recommend this company šŸ‘

  • Review 172 (2024-02-23 - Rating: 5)

    I want to thank this company and their amazing team ( Franklin & Jevon) that came out to clean my whole house duct system, and also ( Eric) who came out today to install the whole house ultra filter. I am fighting cancer & severe respiratory problems & tumors..they took extra time & care to ensure they cleaned them extremely well and cleaned any debris that came out on floors.If I could give them 10 Stars I would!!! Highly recommend them to all! God Bless them!

  • Review 173 (2024-08-08 - Rating: 5)

    I just cannot sing enough praises for this company and their employees including: Aaron, Joe, Jon, Tim and Arley, and my apologies for others whom I have forgotten their names. The office staff is amazing as well. I signed up with their VIP program over three years ago; best decision as a homeowner I could make re HVAC. Thank you Star City for employing the best of the best. Sincerely, Toni Molloy - update September 2020 - met one of the newest members of the force today, Lance, who has also served our country. As per the norm with Star City, he was courteous and thorough with the semi-annual checkup of my HVAC system. This company is THE BEST.I am adding Eric Mason as the latest and certainly greatest technician. He is so kind and explained everything completely. BRAVO Star City for hiring the best.Trever just left my house. And I apologize I had not listed him above in all the kudos. Heā€™s been with Star City for definitely a few years and offers 5-star service, including explanations and is so very kind. He helped me get on the new Healthy Home Plan and gave me the link to order HVAC filters from Star City. Iā€™m a very happy camper with this company and have been for YEARS.

  • Review 174 (2023-05-15 - Rating: 5)

    Abe was very professional, answered all our questions and when we had an issue he took care of it immediately. The crew that installed the equipment was very friendly and professional. Told us exactly what they were doing and how long it would take. They worked hard and did a great job. Even with having to deal with our dogs. Very happy with the entire process.

  • Review 175 (2024-12-11 - Rating: 5)

    Reese was so knowledgeable and didnā€™t try to upsell me on what I didnā€™t need! After a water disaster in our home having trusted people to call like Star City makes it a little less stressful!

  • Review 176 (2024-12-10 - Rating: 5)

    Reece did a great job. Explained new maintenance program. Reassured me system was working well. Very personable and professional! Thanks Reece!!

  • Review 177 (2024-06-07 - Rating: 5)

    Todd was absolutely amazing.Very professional, and a real pleasure to work with.would give more stars if I could.Thanks Todd

  • Review 178 (2024-05-18 - Rating: 5)

    On time. Very friendly and did a good job of checking everything and finally found the problem. A loose wire from the factory. Reese was his name even though not listed. You came the same day which we appreciated. Thanks!

  • Review 179 (2019-01-27 - Rating: 5)

    The real deal for Trane servicing! The fan on our furnace went out during a bit of a cold spell recently... and on a holiday. Called Star City Heating and Cooling (a company that had serviced our heat pump once before) and they were at my house within a couple of hours... immediately found the problem. It took a couple of days for the parts to arrive, since my furnace - I guess - is now considered an older model by Trane and the parts are not totally radially available... but that is no fault of Star City - they were on top of it the whole time! They even loaned us a couple of space heaters during the super freeze outside - free of charge! The technician was very friendly and very helpful - fully knew what he was doing and how to treat the customer right... even did an extra run that first night, to get the loaner space heaters for us. This is about as close to old fashioned service as one can get. The only slight ho-hum thing I would say about the whole experience is the markup in price on the parts... which, I guess, is a pretty moot point since it seems like the whole industry does it anymore nowadays. Even so, Star City has flat rate pricing, so if something extensive happens during the repair, you arent having to foot the extra bill for extra time and labor. Overall, I cant be happier with Star City Heating and Cooling and they are for sure my go-to guys with my Trane equipment in the future... and I will always be calling them back again as needed! Highly recommended!!!

  • Review 180 (2025-01-04 - Rating: 5)

    Lance was very helpful with setting up our system and thermostat. Thank you, Lance

  • Review 181 (2024-11-19 - Rating: 5)

    Lance was professional and listened to the symptom/problem and got it figured out. He got on the phone and Star City looked up the very specific part number and got it on order.

  • Review 182 (2024-06-25 - Rating: 5)

    Brandon P. with Star city heating and cooling did a fantastic job. he was quick, accurate, friendly and personable. Thank you!

  • Review 183 (2024-12-13 - Rating: 5)

    Eric did an excellent job. He explained things to me that I didnt know. He was very respectful. He was very professional and knew what he was taking about.

  • Review 184 (2024-12-30 - Rating: 5)

    Patrick did a great job. He was very professional, efficient, pleasant, and made sure I had the right equipment.

  • Review 185 (2023-12-05 - Rating: 5)

    I had not been happy with Star City because our September appointment was canceled till now in December, but Eric turned me around with his great work and attention to details. Because of Eric I am feeling more positive about your company. Hess Dyas

  • Review 186 (2024-09-10 - Rating: 5)

    Trevor assessed the problem, fixed my issue and was very professional. Reasonably priced.

  • Review 187 (2024-10-23 - Rating: 5)

    Eric was on time. He was efficient & quickly provided the service I had anticipated.

  • Review 188 (2024-09-20 - Rating: 5)

    Brandon did a fantastic job explaining everything that needs to be done within my a/c and furnace. Very very professional! I will continue using star city for all my hvac needs.

  • Review 189 (2024-10-16 - Rating: 5)

    The technicians were professional and friendly. We were impressed with their workmanship.