Roto-Rooter Plumbing & Water Cleanup

Located in Lincoln, Nebraska

Address: 3901 W Cavalry Ct, Lincoln, NE 68528, United States

Phone: +1 402-464-6354

Rating: 4.8

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

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Comments

Review 1 (2024-12-03 - Rating: 5)
Roto-Rooter was one of two services I contacted the morning my water heater went out. They got back to me immediately and were at my home within an hour to troubleshoot the problem. Clay and Dennis were able to offer a quick solution and I had hot water again within a couple of hours. They were friendly, quick, efficient, knowledgeable, and professional and I highly recommend their services!

Review 2 (2024-12-26 - Rating: 5)
They showed up pretty much immediately. This is the best company I’ve ever had out. I’ve used them multiple times over the years and they are always so kind, clean, knowledgeable and they get the work done.

Review 3 (2024-10-14 - Rating: 5)
I had an emergency situation with kitchen sinks that wouldnt drain and of course it was the weekend. Nick was so kind and helpful on the phone and got me hooked up with Clay. Clay found the issue and got me taken care of quickly. My whole experience was great. I highly recommend Roto Rooter.

Review 4 (2024-10-18 - Rating: 5)
I had a plugged floor drain. I booked an appointment on-line and was contacted the next morning to confirm my appointment. They came out on time and fixed my drain. Very friendly service guy. Great experience. I highly recommend Roto-Rooter of Lincoln.

Review 5 (2024-09-21 - Rating: 5)
This service was very good. They called and let me know that they were coming. Performed the service and fixed my problem. Derrick advised me as to how to keep the pipe clean. He also had a good sense of humor and explained everything well.

Review 6 (2024-09-13 - Rating: 5)
I am normally the last person who will ever do a review. Had our sewer line back up the night before on thursday. Called a place i was referred to. Turns out that place was aquired by a company i had heard nothing but bad about. Ended up having roto rooter come out knowing it will likely be a bit expensive because its a nationwide company that has a name for itself, well earned, in my opinion now. Nate from the lincoln Ne shop got to my house a little after 8 am. Gave me my quote that was not as bad i was expecting it to be, especially for the service they did. Cleaned out the pipe once. Checked my sewer line with a camera. then ran a little bigger bit down it to try and remove some of the sharp scale and whatever that catches up toilet paper and stuff. Nate was an awesome guy and put up with me being an annoying homeowner, standing there asking questions and talking to him while he was working. He explained things well when i had a question. The last company just unplugged it, took the money, told me i was good, and left. It was a little cheaper but a horrible service. Roto rooter charged a fair price with a warranty for the exceptional service that nate provided.

Review 7 (2024-08-07 - Rating: 5)
I was extremely impressed with the short response time for my request (because who really wants water in their basement?) and the team Roto Rooter sent. Conner and Roger did a great job, were patient in answering my questions about the problem and the solution they provided, and left everything cleaner than they found it. They saved the day and I’ll be super glad to have them back if we have another issue. Thanks Roto-Rooter!

Review 8 (2024-10-19 - Rating: 5)
Clayton did a great job addressing our plumbing issues. We opened up the inside wall under a kitchen sink that is having freezing issues in the winter, installed a new sillcock for an outdoor kitchen, and sealed another sillcock to prevent the cold air from reaching the inside pipes. I would not hesitate to use them for any plumbing needs. Appreciate the professionalism.

Review 9 (2024-09-16 - Rating: 5)
Clay was here early and had our problem fixed in no time. He was Friendly and courteous. We appreciated his efficiency in getting our water back running epically on a football Saturday.

Review 10 (2024-03-25 - Rating: 5)
My service was phenomenal! It was an emergency call and the tech showed up in a reasonable amount of time. He was respectful and texted upon arrival as requested due to a sleeping baby. He worked quickly and as quietly as possible. The care for cleanliness was amazing and greatly appreciated! The tech also allowed my other children to watch from a reasonable distance and answered their questions. Will definitely be calling this company for any future plumbing concerns.

Review 11 (2024-08-12 - Rating: 5)
Dekken F. and Greg O. They were great to work with. Easy to talk to and very friendly and honest. Work performed went great. Will call them again in the future when work is needed. Thank you, Brian R.

Review 12 (2025-01-06 - Rating: 5)
They were quick to get to our property and fix the issue. Very knowledgeable and precise!

Review 13 (2024-06-01 - Rating: 5)
Our technician was quick, efficient, and very friendly with us. He explained to us what he was doing, showed us the inside of the pipes through the camera, and they did a good job cleaning up when they were finished. Would recommend these guys to anyone!

Review 14 (2024-01-14 - Rating: 5)
Wonderful service experience! I called on a Saturday, with Sub-Zero temps, and snow covered roads for a backed up drain and the tech was here within a few hours. He was friendly and professional and fixed our problem (massive tree roots clogged the line). The price was reasonable for an emergency call and all the work that he did to make sure we had running water. I wouldnt hesitate to call them again in the future if I ever have any more plumbing issues.

Review 15 (2024-12-31 - Rating: 5)
Clay did a great job unclogging my drain. Fast and friendly.

Review 16 (2024-09-06 - Rating: 5)
Very courteous, hardworking crew. They made every effort to minimize cost and worked very diligently to get the job done. Definitely would recommend.

Review 17 (2024-01-14 - Rating: 5)
Immediately, this is the best company I’ve ever had out. I’ve used them multiple times over the years and they are always so kind, clean, knowledgeable and they get the work done. They’re the only company that hasn’t left my doors or gates open too!I’ve gone with other places and not had great experiences. Every time I’ve worked with Roto-Rooter has been positive. I recommend them to everyone. Incredible.

Review 18 (2024-11-01 - Rating: 5)
Arrived quickly. Listened to problem and came up with an easy solution. Have the best luck with Roto-Rooter.

Review 19 (2024-06-28 - Rating: 5)
Joe is the best. Conscientious, prompt, very knowledgeable. Makes sure everything works properly. ROTO Rooter is the only plumber I would ever use.

Review 20 (2024-07-12 - Rating: 5)
Excellent, prompt service!! I have been impressed both times I have used Roto Rooter in Lincoln (once for sewer line and once for water heater)!

Review 21 (2024-01-19 - Rating: 5)
Have been using Roto-Rooter for years. They have the expertise and equipment to tackle any large or small plumbing problems at the commercial building I work at. One time they had to clean out an eight inch main 500 foot long that was completely blocked in horrible conditions. They always show up fast and will get someone out for an emergency. All their service techs are good but I ask for Greg who has years of experience. 5 stars is not enough for this companys rating.RogerHolmes Lake Rehabilitation

Review 22 (2024-06-25 - Rating: 5)
Main sewer line backed up in basement over the weekend. Called and got an appointment for Monday morning. The woman on the phone was so very helpful and patient with all of my questions. Nate arrived on time. He was so professional, kind, and had a great attitude, even after working in the blazing sun! He was thorough and insured the job was done correctly. 5 🌟 isnt enough for my overall experience.

Review 23 (2024-01-24 - Rating: 5)
I have used Roto Rooter several times over the past 15 years. They have always been timely and done excellent work. My recent call was no exception as I received the same efficient treatment. I definitely recommend them!

Review 24 (2024-11-19 - Rating: 5)
Great Company, offer a Great serviceOn Time, Gets the job done, Great employees who know what theyre doing. KUDOS

Review 25 (2024-06-17 - Rating: 5)
Many thanks to Joe and Nick, 5 stars to you!Joe youre talent and knowledge with plumbing is excellent! Thank you so much for all your hard work I really appreciate it.Mark

Review 26 (2024-01-26 - Rating: 5)
Joe came out and solved our drain issue that had plagued us for several months. He was very polite, knowledgeable, and efficient. We will definitely use Roto-Rooter again!

Review 27 (2024-05-14 - Rating: 5)
Washing machine output was clogged. I called the local number and the young lady on the phone got Clay to come over within an hour. Nice youmg guy. Did the job and was great.

Review 28 (2023-05-19 - Rating: 5)
Very impressed with the quality of work and professionalism that I got. From the estimate visit with Mark to the actual installation of my back flow piping in prep for underground sprinkler installation coming up with Mason who was training Richie. Everyone was in time, professional, and did a fantastic job. Would recommend them to anyone.

Review 29 (2024-07-11 - Rating: 4)
A good job was done but, way too expensive. Unfortunately, Joe Tidball was not available because he charges half of what I had to pay Roto Rooter!!

Review 30 (2024-01-29 - Rating: 5)
Had another plumber less an hour ago tried to solve the problem but couldnt unplug the pipe. We left a message with Roto-Rooter but didnt know they were going to show up when he did. We were surprised I asked him do you think you can unplug it he said he could And he did he had an amazing camera system that showed everything in the pipe and also cleaned up after himself. Now I know who to call. Roto-Rooter!

Review 31 (2023-03-17 - Rating: 5)
We bought a new gas stove and could not for the life of us get the cap off of our line to install it. I attempted to contact three different plumbing services, and Roto-Rooter got back to me within twenty minutes. The technician, Mason, came out the next day and helped us out - even bringing up some points we hadnt considered, like the length of our flex line. Everything was explained, tested, and installed within about an hour. Well definitely be returning as customers if necessary!

Review 32 (2023-10-03 - Rating: 4)
Ritchie did a great job unblocking our floor drain. He is a nice guy and I enjoyed talking to him. I thought the cost of the work was too much but that may be my expectations and had nothing to do with Ritchie. The service was prompt.

Review 33 (2021-08-26 - Rating: 5)
I had a great experience using this company! Right after moving into a new house I found an unexpected clog and leak on the bathtub and sink. We called roto rooter and they came immediately. Jason and Tye were communicative, friendly, and did great work! They found the issues and fixed them wonderfully. I also got bonus entertainment with their singing and jokes, it made the annoying experience a positive one! Jason spoke with my warranty company and explained the issue extensively to them for me. They were both so kind and knowledgeable! I would 100% recommend this company. They do really solid work, have great prices, and their team has wonderful people on it. A negative experience was turned into a nice afternoon because of roto rooter :)

Review 34 (2023-11-05 - Rating: 5)
I want to say that Mason did a great job replacing our sewage pipe at the house. He was on time, professional about the work he did and treated all of us tenants with respect and a caring attitude. Thank you Mason for a great experience.Apt. #5

Review 35 (2022-06-28 - Rating: 5)
Had a sewage drain line back up on me on a Sunday evening. They got back to me first thing Monday morning and had someone at my house before noon that day. Jason was knowledgeable, personable, and trustworthy. He unclogged my sewage line and gave me the option of him doing some preventative maintenance to ensure that my sewer line wasn’t damaged which I opted to do and he found nothing that needed immediate repairs. He wasn’t pushy and was upfront & accurate with his pricing estimates and made me feel like I was making the best decision for my home. I would highly recommend Roto-Rooter & Jason to anyone who needs plumbing maintenance & repairs done to their home.

Review 36 (2023-10-06 - Rating: 5)
Our service tech did a fantastic job fixing the issue. He explained what he did and took the time to show us how it was fixed. We used Roto-Rooter throughout the years and they never disappoint!

Review 37 (2024-02-28 - Rating: 5)
Nate from Roto Rooter was amazing. He was professional, kind, and gave great tips for how to increase the life of our toilet. Hold the handle for 5 seconds! Thanks again, Nate!

Review 38 (2021-07-16 - Rating: 5)
I contacted Roto-Rooter yesterday after our water heater pilot light wouldnt stay lit and they were able to come out within 4 hours, which was awesome. Mason quickly diagnosed the issue and told us that although our water heater was old, he could do a repair and get us a little more life out of it before we have to replace it. The price was extremely fair and he even left us an estimate for a replacement so we know what to expect when its time. I really appreciated him giving us the option to do a repair instead of just pressuring us to buy a new one. Roto-Rooter definitely earned our repeat business!

Review 39 (2024-03-20 - Rating: 5)
Greg, the grand Roto-Rooter ranger, readily resolved rancid, rank remnants, rendering our floor drain refreshingly free-flowing. Receiving rave reviews, his reliable, remarkable recovery radiates, rewarding us with rooms relishing in rejuvenation. Regard Gregs rigorous, radiant floor revival; a rousing, resplendent, five-star feat, fiercely favored.

Review 40 (2024-11-30 - Rating: 5)
Always been very good on prices. Very friendly and quick service.

Review 41 (2022-10-25 - Rating: 5)
Outstanding company to work with. These guys and gals are my go to people when getting any plumbing work done. We recently had them do a big job at our house. They replaced our main sewer line, installed a new toilet, water heater, bathroom faucet and gas stove for us. They were friendly and professional the entire time and also very fast getting work completed. They always cleaned up after themselves and answered any questions I had. When we were initially setting up the work being done, there were a lot of changes that were made (like adding to the list of things I needed done). I felt like I was being a pest, but they were SO patient and willing to add on any additional work. Great people to work with. I would recommend them to anyone, and will continue to go to them with any plumbing work/issues.

Review 42 (2019-04-14 - Rating: 5)
We called our local Rotor-Rooter on a busy Friday afternoon. The call taker was very helpful and explained of the increase in calls that day. She assurred me they could handle my call in a timely fashion and gave me a 2 hour window they could be at my house. They made sure to call me, in advance, to let me know they were coming and arrived precisely on schedule. Jeff was the technician that arrived and he had great communications skills. He explained what procedures he was going to perform and said if we had any questions to let him know. Jeff did a great job with our sewer blockage and if we have future sewer problems we would call Rotor-Rooter and ask for Jeff.

Review 43 (2024-06-20 - Rating: 5)
Best service one could ask for. He was very professional and very informative. When ever in need I will be calling business again. I highly recommend!

Review 44 (2019-12-20 - Rating: 5)
Over Thanksgiving, our water heater went out. We called and were immediately able to make an appointment. Jason came out to our house—he was punctual, friendly, knowledgeable, and professional. He explained things well and thoroughly, and did a great job with installing the replacement unit. The price was competitive with others I’ve seen, and we couldn’t have asked for a better experience. They will be the first people I call for any plumbing related issues in the future.

Review 45 (2018-04-11 - Rating: 5)
Just moved into a new home and noticed our washing machine was not properly draining. We tried fixing it ourselves with a utility sink but to no avail. Looked up Roto-Rooter online, scheduled an appointment at 10:00 p.m. that night, and was given a call the next day for someone to come out to my home. Fast, efficient, competitive pricing, and Jason was great! He assessed the problem, offered solutions, and provided excellent customer service. I will be calling again if I ever need their services and recommending to my family and friends!

Review 46 (2024-02-21 - Rating: 5)
Great service! I called late in the afternoon and they still came at 4 o’clock, done by five. The technician explained what was going on what he fixed and how to prevent it in the future.

Review 47 (2021-06-22 - Rating: 5)
The excellent service started before they even arrived by calling to get my permission for the staff member to arrive early and gave me an accurate estimate of his arrival. Mason was friendly and incredibly efficient at fixing our issue. I told him I was a first time home owner and he wrote down instructions and care tips and walked me through how to keep the issue from happening again. He even gave us a recommendation for another servicer in the area for something out of his purview. They were amazing! Highly recommend.

Review 48 (2024-10-24 - Rating: 5)
Roto Rooter came very quickly. The technician was very knowledgeable. I was impressed how careful he was at my residence by putting towels on the stairs and watching woodwork when bringing in his equipment. I would highly recommend them and would contact them myself if I had any other problems.

Review 49 (2016-06-02 - Rating: 5)
Travis was great. He came in and was able to hook up our new faucet with our new counters and sink pretty quickly. He also put in a new disposal. He was good about explaining what he was doing and communicated well with us throughout the process. We had lived in other towns prior to here and had not been happy with Roto Rooter. Im so happy to say that the one here in Lincoln, NE is phenomenal and I would recommend them to anyone. Very pleasant from the first phone call contact right up to the moment the work was all done. Thanks!

Review 50 (2020-07-28 - Rating: 5)
My kitchen sink backed up as I was preparing dinner. My plumber was out of town and I was desperate for help. I called Roto-Rooter expecting that I would have to wait several hours and pay a small fortune. Not so, less than half an hour later, Mason arrived and did an excellent job. He assured me that this job was doable and not to worry about how long it would take since there is a flat fee (which was very fair). I am very pleased with the service and will recommend this business to others. Thank you.

Review 51 (2016-09-29 - Rating: 5)
I requested service online, which was very quick and easy. I received an email confirmation quickly with a two-hour time slot. Before the technician came, a friendly voice on the phone asked if they could send Jason over soon. He arrived and was very amicable and friendly, surmised the situation, gave me a price before he started, and was thorough and clean in his work, leaving everything nice and neat. I have no complaints, and am pleased with the guaranteed service.

Review 52 (2023-08-25 - Rating: 5)
I called because my second floor bathroom wasnt draining, they came and told me it was the main sewer line, they cleaned it and said that will fix the issue, unfortunately that didnt fix the second floor but it save me from having water damage on my basement due to sewer backup. Mark The owner of Roto Rooter called me to apologize for the inconvenience he was very professional and friendly.

Review 53 (2020-09-24 - Rating: 5)
The service technician was prompt, courteous and efficient. He cleared a floor drain that had backed up due to a failure in my water softener. After clearing the initial clog he worked with me to verify that the water softener also needed to be serviced. Im grateful that he put in the extra effort as it will save me another call to Roto-Rooter when the softener clogged the drain again. Much appreciated and a job well done.

Review 54 (2021-09-07 - Rating: 5)
Called them out to clear my mail line. Fair pricing quick and professional work. My water heater split open a month later. Called them back out, they were honest and quick to offer me my options. I opted to buy my own water heater but had them come out to install it. Polite and thorough. 5 stars!

Review 55 (2015-11-28 - Rating: 5)
I had an issue with our drains backing up into our basement shower, its the day before a Holiday at 7 in the morning. I called spoke to a person and they were able to get my issue taken care of that morning. I was shocked! The Technician (Greg) showed up within an hour of me making my call, assessed the situation quoted me a very reasonable price and got right to work. He was speedy, left the area clean and no surprises when he gave me the bill. I really appreciated the customer service provided by all and the fact they were so speedy. Recommend Roto-Rooter to anyone with plumbing issues

Review 56 (2018-04-03 - Rating: 5)
We had my daughter and 3 grandchildren arriving within hours of a cross country trip to move in with us and in the midst of this already chaotic situation we had a major drainage issue! Roto Rooter was at our house within 30 minutes and quickly diagnosed our problem and dealt with it in a knowledgeable and professional manner. Alan was friendly and to be honest the best service person we have ever had - bar none. We are grateful.

Review 57 (2022-07-08 - Rating: 5)
Jason did an excellent job explaining the plumbing issues we had and helped us make the best decision for our budget. He was able to roto rooter our old pipes without causing damage, as well as fixing a leak in our toilet flange. We will use Jason anytime we need plumbing help in the future!

Review 58 (2023-05-16 - Rating: 5)
They service was absolutely fabulous, they were very professional quick to give estimate and get the job repaired. Best plumbing service in town would absolutely recommend to anyone in need. Their plumbing techs were top of the lines and knowledgeable. Thanks again. 5 star without question !!!

Review 59 (2022-03-07 - Rating: 5)
We had a floor drain back up in the middle of a Sunday afternoon. It was BAD (bad enough we didnt want to wait until the next day). Roto-Rooter came out and fixed the drain that same day. There was a lot of clean-up needed after the back up, and Roto-Rooter took care of all of the remediation work with professionalism and courtesy. They easily worked with our insurance company, and got all the work done efficiently and with a high level of quality. Jim from Roto-Rooter was exceptional, and handled all of our questions and concerns. Highly recommend!

Review 60 (2020-04-02 - Rating: 5)
Jeff Lamoreux was a fantastic technician. He spent a day and a half clearing my drain and wouldn’t give up until it was cleared. The price was more than fair for the hours he spent. He was kind and detailed in his information. He left things more clean than when he started. He is the epitome of customer service and I truly have never dealt with a better home service repairman. He is excellent and I highly recommend him and his team. I’ll use him again without hesitation!Posted for: Kathie Grundmayer

Review 61 (2018-05-24 - Rating: 5)
Our service technician (Jason) showed up within 2 hours of the initial call. He was friendly and informative, and I felt comfortable having him in my home. He was very great to our dog, talked to him and didnt mind the dog following him around. I am always happy when a contractor is happy to accommodate our nosey canine.While its never great to have to call for this service, the experience was good and I would be happy to call them again for service.

Review 62 (2016-04-06 - Rating: 5)
Made an appointment for between noon and 2 PM, got a call right at noon letting me know the technician was only 15 minutes away. Jason fixed my slow-draining tub and cleaned up after he was done. He was fast, friendly, and professional. Would recommend Roto-Rooter for no-hassle plumbing service.

Review 63 (2016-04-15 - Rating: 5)
Had a main sewer line blockage/back-up late one Friday night. The serviceman (Mark) was extremely courteous and did great work. Mark arrived quickly - which was surprising given it was an After Hours call. He made what felt like a disaster seem manageable. He put in a lot of hard work and fixed our issue relatively quickly.About two months later, we had an issue with a clogged pipe. The serviceman (Jason) arrived very quickly and tackled the job without issue! Jason was also very courteous. I would recommend Rotor Rooter for plumbing and drain service.

Review 64 (2018-08-29 - Rating: 5)
Nothing worse than needing a service person on a Friday! Made an online service request around 11 - Gail from the office called me back quickly and was so extremely helpful. She had someone ready to come out and he was here before 3. Our service tech, Alan was quick, funny and knew what he was doing. He even managed to get a few smiles out of us during a very stressful moment. The experience has made Roto Rooter my only go to for plumbing. Thanks!

Review 65 (2017-02-18 - Rating: 5)
When I called to have a plumber come out the person that I talked to was so kind and it was very easy to set up an appointment! The next day Alan came over and he was very nice and informative as well. I just recently bought a house and didnt really have a clue how the plumbing worked and he taught me a few things and gave me some tips to remember in case of emergency. I will definitely be doing business with Roto Rooter again if I ever need plumbing work done!

Review 66 (2018-07-21 - Rating: 5)
We had Roto-Rooter come out about 2 years ago to clean out our floor drain. When we needed services again, they were the first and only place we thought to call. The office staff setting the appointment was very friendly and helpful! The technician who came to our house was friendly, knowledgeable and talked us through things we could do ourselves to help our situation. I highly recommend this company!!!

Review 67 (2022-07-13 - Rating: 5)
Jim came to inspect what we thought was water damage from our water heater. He identified our AC condensate line as the cause, saving us from buying a new water heater. He was very knowledgeable and friendly. We highly recommend Roto-Rooter.

Review 68 (2016-01-04 - Rating: 5)
Our sewer backed up into our laundry room - When I called my normal plumber they couldnt get anyone out for 48 hours so I called Roto-Rooter - they were here within half an hour and cleared out my lines in less than two hours. I especially appreciated the time that Greg took to educate us so that we can plan for future maintenance to avoid further problems like this.

Review 69 (2024-03-02 - Rating: 5)
Friendly customer service over the phone. Nathan was quick, polite and gave a tip on how to keep our kitchen sink from plugging as often.

Review 70 (2018-02-17 - Rating: 5)
Their customer service is Excellent!! I received a courtesy call when the tech was on his way. Joe installed my water heater in no time at all! Then a day or two later, I received another courtesy call making sure everything was perfect. I am so very glad I picked Roto-Rooter for my needs! Thanks again Roto-Rooter!!

Review 71 (2013-09-23 - Rating: 5)
Had been having trouble with roots getting into my main sewer line for awhile before I called Roto-Rooter. I had been running my own snake and cleaning out the roots myself before I started to notice the problem was becoming more frequent and worse. I decided to call them just to quote about prices but their technician Greg (or Craig I cant quite remember) sold me on the 1 year warranty when using one of their products to help clean roots.I called in on a Sunday and he suggested I wait until Monday or Tuesday to avoid extra weekend charges. He was very helpful, called me back promptly, and was very knowledgeable about his work. He ended up scheduling me for early Monday morning and Travis showed up to do the work. Travis was very knowledgeable as well, quick, effective, efficient, and professional with his work.I was quoted a price very close to what I paid, they arrived on time, they were quick, friendly and overall a great company. I am definitely a do-it-myself type of person so I was expecting a lot out of Roto-Rooter. They definitely blew me away and exceeded expectations. I highly recommend and know I will be using them again if I ever need anymore plumbing work.

Review 72 (2018-02-28 - Rating: 5)
We had a clogged clothes washer drain that was snaked unsuccessfully by another plumber who said the concrete must be broken up and the drain pipe replaced which would have cost a lot of money. So we called Roto-Rooter after looking at all the successful reviews on here. Jason came out and was super friendly while laying out his plan and the costs. After about an hour he snaked the drain clear. So far weve been using the drain for weeks with no issues whatsoever. Would highly recommend!

Review 73 (2024-01-24 - Rating: 5)
They are a wonderful company!! They were careful with how they treated our home !! They fixed the issue and even took the time to show me what it looked like after. They are a great company and wouldn’t hesitate to recommend to anyone!!!

Review 74 (2021-06-02 - Rating: 5)
We had to call on a holiday.The gentleman was polite in making us aware that unfortunately with a holiday it’s time and a half. We didn’t care since we weren’t going to want the sewer to continue backing up. It was a small back up, because it was caught in time. He was on time, courteous, respectful, and honest on what was needed or not needed. We plan on using RotoRooter for the future bi-yearly maintenance on our very old house.

Review 75 (2019-05-28 - Rating: 5)
Great company! They were at my door within 30 min of calling them. Plumber was very nice and did a great job. In and out in less then 2 hours with all the problems fixed. Roto Rooter is my go to place for now on!

Review 76 (2018-02-20 - Rating: 5)
The technician came to our house within an hour of our call and completed the work within an hour on two different drains! He was very friendly and efficient. He even offered to help carry my groceries! I highly recommend Roto-rooter, they are great!

Review 77 (2024-10-18 - Rating: 5)
We moved from Geneva NE to Lincoln 12 years ago and someone recommended Roto Rooter for some plumbing work. Joe came out and we have since always asked for him. Last time he had a trainee with him, so the future looks good for future “dazzling customer service”. Thanks for your integrity Joe!Roger/Lynda JacobsenLincoln NE

Review 78 (2015-09-22 - Rating: 5)
My husband and I were highly satisfied with our recent service from Roto Rooter. Our service plumber was named Alan. He was very friendly and very knowledgeable about the issue we had (a backed up kitchen drain). He was very through and took the time to answer all the questions I had during the time he was present at my homel. I even requested he contact my husband (who contacted Roto Rooter an hour prior to our service call) before beginning any service. He was polite and very thorough in his description of the problem over the phone to my husband. He seemed very straightforward and honest! He gave us a 60 day guarantee as well. Great guy and great company. Roto Rooter was very quick in coming to fix the problem. My husband called and they were at our door within a hour. He even offered to leave a free estimate if we wanted to look around and get other bid. Very satisfied with the results and we plan to contact them again in the future if needed!

Review 79 (2020-11-03 - Rating: 5)
Jim and his team were a pleasure to work with. Everyone was very personable and professional. Always here when they were supposed to be and with steady updates on their progress. They did quality work and always cleaned up after themselves. We will be using them for future services without hesitation.

Review 80 (2017-09-09 - Rating: 5)
My main line backed up and my tech was very thorough to say the least. He cleared the issue then examined the entire pipe with the camera allowing me to watch which I appreciated. Diagnosed another issue that needed attention from the city about their portion of my line and got them right out to remove a large root blockage. I am pleased with the info my tech provided along the process too. Very personable and friendly. I would absolutely recommend these guys.

Review 81 (2015-09-03 - Rating: 5)
I was very impressed with their service. I called at 8:30 and they were able to come out that same day, promptly at 2. The gentleman was very kind and courteous! He came in, got to work and was done in minutes. He even looked at an unrelated drain that only needed to be hooked up and graciously hooked it up in no time at all. He asked if I had any other issues to look at before leaving, which not all contractors do. The whole experience was great!!

Review 82 (2016-02-01 - Rating: 5)
I would highly recommend Roto-Rooter. The basement drain was backed up and they had a technician at our house within a half hour of my call. Additionally, the serviceman (Jason) was very courteous and did quality work. Nice people who do good work - certainly makes drain issues feel less disastrous.

Review 83 (2020-01-14 - Rating: 5)
I called around 9 pm and talked to Roger. I told him my house was backing up, but I just put my 3 month old baby to sleep, and would need someone in the morning. They put me on the call list and called first thing the next morning, and sent out Greg. He did an amazing job explaining everything: cost, procedure, etc. He took his time, came inside to double check his work as he was doing it, and was very nice about my annoying dog barking outside the whole time he was working. I will definitely be calling Roto-Rooter for any future problems.

Review 84 (2018-12-26 - Rating: 5)
Had an issue on Christmas Day around 4pm. I called their dispatch talked to a real person who got me in touch with one of their techs who was on another service call at the time. He called me within five min stating pricing and that he would be able to stop by to see what the issue was within 30 min, which he did and solved the issue promptly with my entire family eating supper in the other room. He also explained the reason why my issue happened and what I can do to avoid it next time. We were very grateful for the way they handled our situation and couldn’t be happier. I will use them again in the future and highly recommend them to anyone for their plumbing needs any day of the year!

Review 85 (2016-12-29 - Rating: 5)
Very prompt and informative fixing our plumbing. While we had others come by and do a band aid fix, Roto-Rooter came in, told us what was wrong, how much its going to cost, and fix it accordingly. They were receptive on the time of appointment to work around my schedule. All employees professional and courteous.

Review 86 (2021-01-19 - Rating: 5)
Jay came out to help us clear the lines on our kitchen and bathroom sink. He was very quick with the work and pleasant to talk to. He found some additional repairs he suggested (garbage disposal and a drip in the faucet) that he talked us through, should we want to address them on future. We opted to pass at the time.A week later, we had talked it out and decided to have the disposal done after all. Jay came back and had it all swapped out with half an hour.100% pleased with the work done, will call again for plumbing needs!

Review 87 (2018-05-29 - Rating: 5)
I called a couple of places in town this morning and Roto-Rooter was the only one that could get someone out today to look at my hot water heater. The technician, Travis, arrived early (and within two hours of my initial phone call), quickly determined what the problem was, and was also quickly able to get things fixed - took him a little over an hour, and that included a parts run. Very happy with the service and to have hot water again. Theyll be the first place I call the next time Im having issues with something.

Review 88 (2021-01-12 - Rating: 5)
I had a great experience with the guys at roto rooter that came out to unclog my toilet that my two-year-old put items down. They were quick, respectful, courteous, and efficient! If we need plumbing work done again they will for sure be the first name we call!

Review 89 (2018-11-26 - Rating: 5)
I am very happy with the service I received for unclogging my main sewer line. Allen was very courteous and professional. He explained everything he was doing and provided a reason for the clog. After he cleared the clog, he ran a camera through the line, showed me potential problems and advised about future course of action. He went above and beyond to answer all my questions and provide advice. I wouldnt hesitate to use Roto-Rooter again. Thank you!

Review 90 (2021-08-11 - Rating: 5)
This is the second time we have used Roto-RooterOnce for a clogged floor drain and Second for a leaking water heater. Both times employees were on time and very friendly. Both times work was done very quickly and professionally. If we need a plumber again I will definitely call Roto-Rooter again.

Review 91 (2019-04-29 - Rating: 5)
Had basement drain back up Sunday night and had to be at the airport the next day at 12:30. Spoke with the on call plumber and discussed options. Determined would wait until next morning to deal with it and to avoid the extra charge that would have been added for after hours call. Next morning got the appointment scheduled and he came over around 9. Had the problem fixed in about an hour. Very fast, friendly, and professional. Answered all of my questions and gave good information. Would recommend.

Review 92 (2016-06-17 - Rating: 5)
Greg was very thorough when explaining our situation, and did the job very fast and clean. He explained ways to help the situation so it doesnt happen again. I felt like he really cared about my issue and I felt taken care of as a customer. I will definitely refer this company, and Greg as the plumber, to all my friends. As new homeowners a plumbing issue is our worst nightmare, but we definitely felt at ease with this company. Thanks again!

Review 93 (2013-09-22 - Rating: 5)
We returned home at about 7pm after being out of town for 2 days to find water on our basement floor. I called Roto-Rooter and described the situation to the gentleman who answered the phone. He forwarded my info to the on-call tech Travis. Travis called me back promptly. He gave me some trouble shooting instructions to help determine if it was something that could wait until Monday, thus avoiding after-hours charges, or not. After doing what he suggested we found that our main sewer line was most likely clogged.Travis already had a call that came in right before us, but since our problem was preventing us from using any water in our house, he pushed his other call back and came right over. He determined the problem, roots in our sewer line, and got it cleared. He was prompt, professional, and got the job done quickly. He explained everything that he was doing and gave us suggestions to help us prevent issues in the future.We were very pleased with the service. I highly recommend.

Review 94 (2015-09-17 - Rating: 5)
I called about a floor drain being backed up. I spoke with a person, not an automated machine. I scheduled an appointment at my convenience. Adam showed up on time, after calling first to confirm my availability. He assessed my problem and talked with me about prices before starting the job. He was very courteous and knowledgeable and made the experience pleasant. He explained why my drain was clogged and offered insight to avoid the issue in the future. I dill definitely call again should another issue arise.

Review 95 (2017-02-27 - Rating: 5)
Greg and Dan did excellent job on replacing the toilet and telling me what I need from hardware store. Very professional and can get the job done the right way and fast. Great job and keep up the great work guys. Cheap and honestly about the company. I would recommend this company to anyone else.

Review 96 (2014-01-23 - Rating: 5)
My technician from Roto-Rooter was on time and efficient in fixing my clog in my main drain line. He allowed me to watch and ask questions during the visit and even helped in fixing a leaky faucet that wasnt initially requested with my call. I was very satisfied and would recommend them for future needs.

Review 97 (2018-08-27 - Rating: 5)
We had recently noticed that our drain was flooding over after our washer drained and so we called Roto-Rooter to come see what the problem was. Greg came by and was very kind and friendly. He explained what he was going to do and quickly solved the problem. We would definitely recommend this company!

Review 98 (2024-12-06 - Rating: 5)
Recommend Clay! Knowledgeable and kind fixed my issue in no time!

Review 99 (2017-09-05 - Rating: 5)
Our basement drain backed up on the Saturday morning of a holiday weekend. Someone answered our call on the first or second ring and dispatched our tech, who was there inside the hour. He was pleasant, quick, cleaned up after he was done, and did a great job. Recommend.

Review 100 (2021-03-14 - Rating: 5)
Jim and his crew at Roto-Rooter are the best. After a pipe broke at my home late one night, Jim showed up at 11:30PM to ensure the leak was stopped and begin the drying process. Over the next week, Jim and his crew worked to remediate the water damage in my basement. Drying carpets, testing moisture levels, and removing ruined carpet and trim work, they were always friendly, professional, and communicative. Thanks Jim and crew for being a bright spot during a rather frustrating time.

Review 101 (2021-08-21 - Rating: 5)
I had the best experience with Roto-Rooter Plumbing. I tried a few Plumbing companies before calling Roto, but I didn’t get a timely response. At 1:00 pm on Aug. 20th, 2021, I called Roto-Rooter Plumbing. They promised to find a technician and I got a call back 20 minutes later. As soon the Technician became available, Roto personnel send a technician to my home address at 3:00pm and by the time get off work at 4:00pm, the technician already fixed my toilet with reasonable price. The timing, functionality, quality and professionalism was of the chart. Thank you Roto for serving Lincoln Residents. I’m thankful for your professionalism.

Review 102 (2019-02-20 - Rating: 5)
Our project started with a simple drain cleaning, but my tech found that my sewer had been backing up and went the extra mile to fix that, showd me a camera view of the cleaned sewer pipe and had great advise on how to keep everything running smoothly. Clean, courteous and efficient; and he did a great job of leaving the place better than he found it!

Review 103 (2021-08-23 - Rating: 5)
Roto-Rooter dispatched Jason to our house less than an hour after I called. Jason was professional and courteous. He explained the problem and helped us to make an informed decision for our repair. I would recommend Roto-Rooter and Jason to friends and family.

Review 104 (2017-02-11 - Rating: 5)
Greg was ultra friendly. Got the job done, went above and beyond. The price was pretty steepFor 5 minutes of work but it was good to have a professional on it. No worries on my end. Great experience and if I start a plumbing business, Im going to try and hire Greg!!

Review 105 (2017-07-19 - Rating: 5)
Roto-Rooter came highly recommended, and I was not disappointed. Alan did a fantastic job - he was on time, friendly, completed the job (which turned out to be a bit more tedious than initially assessed) for the price that was quoted, and my dog loved him so much, he tried to go home in the Roto-Rooter van! I will definitely use them again and recommend them to anyone who asks.

Review 106 (2023-02-13 - Rating: 5)
Very reasonable prices and super flexible scheduling, explained everything very well and went above and beyond to ensure the best quality of work. Will be using them for all my plumbing issues. Super happy with the results.

Review 107 (2020-09-24 - Rating: 5)
We had an issue with our hot water heater and it started leaking. We called in the a.m. and by the afternoon we had a new water heater. They were prompt and very accommodating. We were very happy with the service and how well it was handled. We will definitely use them again.

Review 108 (2017-03-22 - Rating: 5)
These guys were amazing. He showed up super quick after I called. We had just started a load of laundry when our basement started flooding. As quickly as they got started they were done! It was cool to watch how efficiently they worked filtering some plumbing tools through the roof! lol that was neat.Quick, Efficient, and overall great guys. Will definitely call you if we ever have a problem again. Thanks guys.

Review 109 (2022-06-16 - Rating: 5)
The tech REALLY went above and beyond. He was able to get through a very difficult sewer line and solve the problem as best as could be done on a 100 year old sewer line. He let me know the progress the entire time and consulted when it could potentially become a larger issue. Very courteous and professional in all aspects. I highly recommend them

Review 110 (2018-05-14 - Rating: 5)
Roto-Rooter was great! Unfortunatley, we had an emergency and needed to contact them on a Sunday morning. The technician arrrived at our house in less than an hour. He quickly diagnosed that we had tree roots that had grown into our main sewer line and had our problem fixed in less than an hour. He even cleaned up some of the water in our basement! Highly recommend!

Review 111 (2017-01-21 - Rating: 5)
Our Tech Greg was very informative, friendly, and he made sure that everything was cleared out so that we wouldnt need them to come back again. I called and they were able to get someone out here in 30 mins, the other place that i called said they wouldnt be able to get to us until the next week. The price was more than the other plumbers but they gave us a 6 month guarantee. Totally worth the extra money!!!

Review 112 (2017-03-04 - Rating: 5)
They did a great job setting up a time and communicating to let me know when they were on their way. They discussed options and costs with me up front, and checked with me before doing any additional work. Then they were good to advise me on future options and routine work that needs to be done. People from other companies have come, but are not as good at communicating, and they do the work and leave. With Rotorooter it seemed they were more interested in servicing me as a customer to make sure everything was taken care of. The only downside to them is the price. Its a bit high. But they do go the extra mile because of it.

Review 113 (2021-06-29 - Rating: 5)
We discovered a clogged drain on a monday afternoon and by Tuesday afternoon they had it fixed. Jason tye answered all my questions while carefully snaking the sink. They quick kind and helpful. Even when we ran into a problem with our dishwasher afterwards, greg was able to pinpoint the problem that afternoon as well. Thank you roto-rooter!

Review 114 (2020-12-21 - Rating: 5)
Roto-Rooter was great! They were able to come the same day I called and fixed the issue. Mason, and the individual that came to check for water damage, were very professional and knowledgeable. I would highly recommend!

Review 115 (2016-07-22 - Rating: 5)
I tried everything myself first in an effort to unclog the kitchen sink. Wish I would have called Roto-Rooter first! When I called, they offered to arrive within the hour. Travis was great, and explained clearly what was involved - as well as what if scenarios if the problem required other approaches. I appreciated Travis professional knowledge and friendly attitude very much! Thank you for solving this problem!!

Review 116 (2016-02-24 - Rating: 5)
I am very pleased with the service I received from Alan today.My kitchen sink was backed up wand there was black sludge, I called and they arrived in about half an hour. He quickly unblocked the sink and even asked if there was anything else he could do while he was here.I will definitely give them a call when our next plumbing issue pops up.

Review 117 (2018-12-12 - Rating: 5)
Jason did a fantastic job. He got here super quick and was able to fix the problem quickly as well. He explained everything he did and I appreciated that. I also love that if something happens in the next month it will be fixed again. Thanks for coming to the rescue!

Review 118 (2020-08-11 - Rating: 5)
This is my second time using RotoRooter and both times I have been extremely impressed with their speed, experience, and professionalism. The first time we had a pipe burst while trying to install our dishwasher on a Friday morning. I called around and other plumbers told me they couldnt come out until Monday, but RotoRooter was able to be to my house within 30-45 minutes. I thought maybe I was just lucky that time, but when we had water running in our basement from our upstairs bathroom today they were also able to make it out in less than an hour. Both times they were able to diagnose the problem within minutes and give me a quote. Both plumbers were obviously very experienced and worked super efficiently. I also appreciate that they took the time to explain the issue to me. Both times they were super friendly and polite. It makes sense now why they can respond faster than any other plumbing service Ive contacted in town...they are all knowledgeable, hard-working, and super efficient. Travis was our plumber today, and unfortunately I dont remember who came out the first time, but RotoRooter has a very talented crew. Ive used John Henrys in the past, but I wont be calling anyone else but RotoRooter in the future.

Review 119 (2016-12-30 - Rating: 5)
Greg #28 arrived within 15 minutes of our call and cleared up our backed up sewer line quickly and thoroughly. He explained why the problem occurred and how we could avoid a repeat in the future. He was very nice and we learned some things which was a nice change.

Review 120 (2018-12-05 - Rating: 5)
Jeff was awesome! He was at my door almost immediately. I also noticed right away that he wiped his feet for several minutes so he did not track in anything onto my floor. He was courteous and answered my questions with no problem. He smiled and listened to ALL of my questions! Most plumbers Ive come in contact with do not do this. Also, he cleaned up the cupboard below my sink, and the pipes themselves before leaving. I couldnt have asked for more - except for a less expensive price, which he has no control over. I will definitely call Roto Rooter and ask for Jeff the next time I have any plumbing problems!

Review 121 (2021-02-25 - Rating: 5)
Sump pump had failed along with backup sump pump. Called a number of local companies this morning. Roto Rooter was able to get someone here within about 4 hours. Tech named Alan was excellent. Installed the new sump pump quickly which certainly saved me from a flooded basement (high water table in our neighborhood + snowmelt). Appreciated his service and professionalism to take care of the customer.

Review 122 (2017-04-28 - Rating: 5)
Backed up drain in the basement. Other places wanted to send out two guys to fix it with no estimate. Roto Rooter offered a free estimate before any work needed to be done. It was quickly done by a nice gentleman for a reasonable price. I would highly recommend them to anyone with plumbing issues.

Review 123 (2020-07-23 - Rating: 5)
Our sewer line backed up on a Saturday, and we called Roto-Rooter to see if they could come out. Kirkland was out within the hour and went right at unclogging the sewer line. He was very professional, courteous, and respectful of our property and had the line open in no time at all. He took the time to explain what he was doing and showed the line on video after he had unclogged it. He cleaned up after he was finished. The cost of unclog the line was very reasonable for what was all done.All this is why in the future, we will continue to call Roto-Rooter for any plumbing work we may need.

Review 124 (2019-07-25 - Rating: 5)
Rotor-Rooter was the 2nd plumber I had called after not being able to clear the clog in my kitchen sink for almost two weeks. The first plumber had NO idea what he was doing after unsuccessfully snaking the sink; he proceeded to tell me that he was going to have to cut into the drywall in my basement and find the clog. I opted to NOT do that. I called Roto-Rooter the next day and they sent Mason out within 15mins. Mason was polite, professional, knowledgeable and very confident. He put my mind at ease by answering all of my questions and said he would absolutely be able to clear the clog. Sure enough he was right! He cleared everything out, triple checked to make sure everything was running correctly, checked the basement to ensure no leaks were happening, and clean up after himself. I was greatly impressed with the service I received!! Thank you to Mason!

Review 125 (2020-08-30 - Rating: 5)
Very knowledgeable! Very professional! We had toilet issues on a Sunday. Showed up quickly. Gave us reasonable options. Fixed it quickly and havent had an issue since. We definitely will use them again if needed. 😊

Review 126 (2024-08-12 - Rating: 5)
Great job. Tech worked hard to clear my sewer drain.

Review 127 (2012-09-18 - Rating: 5)
Mark was extremely professional and very organized. I had a clogged sewer drain, and he was able to assess the situation quickly as well as resolve it in a timely manner. I would highly recommend Roto-Rooter to my friends. I also scheduled the service online, which was very convenient.

Review 128 (2017-03-30 - Rating: 5)
Roto Rooter had a service guy at my house with in 30 minutes of me calling. He did a great job of explaining to me what was wrong with my sump pump as well as showing me where the leak was coming from. The whole process took less than an hour. Great service!!!

Review 129 (2017-06-14 - Rating: 4)
Roto-Rooter was very helpful! I called right away in the morning about issues with a sink I was having. By 2pm they had came out and completed the job. Travis explained to me everything that he did and informed me of ways to prevent it in the future. I was very impressed by Roto-Rooter and will call them in the future for issues that arise.

Review 130 (2017-11-13 - Rating: 5)
I made an appointment on line on a Sunday evening requesting service for Monday morning. Greg arrived on time Monday morning, he was clean, professional, and courteous. Did the job quick and complete. What more could I ask for? Well done, I would certainly recommend.

Review 131 (2019-03-22 - Rating: 5)
Jeff came to our house to snake out the main sewer line and did a fantastic job! Something weve had done several times now in the past year and I now know why, it was never correctly. Even after the water went down he made several more passes with his machine as well as running the camera down after each pass just to ensure the line was completely cleaned out. A very hard working young man who was insistent on quality work. He has definitely earned my business from now on!

Review 132 (2019-04-04 - Rating: 5)
I had an excellent experience with these guys. Mark and Jason were professional, knowledgeable and friendly. They only did what was necessary at a reasonable price. Next time I need work done, I am calling Roto-Rooter.

Review 133 (2023-03-03 - Rating: 5)
We had a huge water leakage coming from the kitchen ceiling. Mason came by that afternoon and helped figure out that the problem was the refrigerator, not the pipe. HeHe suggested where to contact and didn’t charge anything. I appreciate it so very much!!

Review 134 (2023-05-25 - Rating: 5)
Mason and assistant removed a faulty dishwasher and replaced it with a new unit. A very pleasant pair , they installed the new unit perfectly and confirmed every operation. They are welcome any time.

Review 135 (2019-06-06 - Rating: 5)
We’ve had Jason L. work on our main line several times over the last few years. He’s always professional and efficient. He got the main line clear of tree roots and sludge in under an hour and a half (over 80 feet of line). He’s very respectful and upfront about the cost. The two hour window they give also includes a phone call right before they show up. I appreciate the work and 24 hour access.

Review 136 (2014-06-25 - Rating: 5)
Returned from out of town to discover water all over my basement laundry room.Called Roto Rooter expecting to have to set up and appointment for the next day or near future. Was surprised when they told me the technician would be there within the hour.Greg showed up and was very friendly. He proceeded to unclog the main sewer line and walked me through the whole process.Overall would recommend them to anyone. Thanks!

Review 137 (2017-11-15 - Rating: 5)
2 years ago, Dec. 23rd I called roto rooter at 4 PM after finding a backed-up basement toilet. They came out that same night. Alan received the okay to buy additional floor covering as my carpet is light pink and the sewer access is the other end of the house. Alan cut the obstruction all the way to the main sewer. He showed me using the camera the before and after. He remembered and wished me a Happy Birthday (Christmas Eve). How many would have cared and/or remembered? Today, Travis again did a great job. He soiled a small area on my pink carpet and he cleaned it to the point you never would have known it happened. Most would not have admitted what happened yet alone cleaned it. Both of these gentlemen represent a company that has strong customer service and care about the clients and the job they do. When I think of sewer problems - I think of Roto-rooter. I highly recommend them and will continue to use them.

Review 138 (2017-10-10 - Rating: 5)
Alan was in quickly and assessed the situation. Very polite and was done within a short period of time. Even cleaned up sink mess from backed up drain although I told him he didnt have to do that I would as he did not create the mess. Highly recommend for on time, quick and courteous service.

Review 139 (2021-03-09 - Rating: 5)
What a great company! I called on a Sunday and you were out Monday morning to replace a broken toilet. Mason was incredibly professional, quick and cleaned up after himself. We definitely found a new plumber - thank you!

Review 140 (2016-08-04 - Rating: 4)
My usual plumber was unable to come the day I called so I decided to try to find another plumbing service that could come out that same day. A friend had told me she recently had called Roto Rooter and they showed up within an hour or so. I decided to call RR for our backed up kitchen sink. The technician, Jason, resolved the problem quickly. He was professional and courteous. Was disappointed their charge for the labor was a lot higher than my usual plumber, so cant give 5 stars. My mistake for not inquiring about rates beforehand. If you are in a bind they are very prompt.

Review 141 (2015-07-23 - Rating: 5)
Greg came to my home just a few hours after I called! The issue wasnt able to be resolved with the tools that he had, so he left to get the appropriate things, and came right back to fix my problem! He was super friendly, answered all of my questions, and got the job done quick!

Review 142 (2015-07-22 - Rating: 4)
Greg did a quick job of cleaning my clogged kitchen drain plus offered me some useful tips/advice on maintaining clean drains, among other topics. I was happy with the service but dismayed by its cost. $187 for about an hours work seems highly UNreasonable. But then I am always shocked by what plumbers charge! Had the service charge been around $100 I would have assigned 5 Stars.

Review 143 (2016-11-30 - Rating: 5)
I called at 1 and Joe was here by 1:30. He quoted me a price I checked out the website to find a $20.00 coupon and Joe started working. He was gone before 2:00! Wow, great service, fast working, 30 day guarantee and the technician was friendly and very professional. Thanks Roto-Rooter!

Review 144 (2016-08-14 - Rating: 5)
Called them up on a sunday and they were able to come out right away. Showed up very quickly with knowledge of not only what caused issue but how to fix it. He was able to unclog the drain pretty fast and gave me some preventative maintenance tips to prevent this in the future. Thank you for a job very well done!!!

Review 145 (2022-01-03 - Rating: 5)
First shower in our new house and the sewer line had roots that we were unaware of. Called on New Years weekend and someone was here within the hour. Jason was friendly, professional, and incredibly informative. We are so glad we called!

Review 146 (2016-02-05 - Rating: 5)
I was really impressed by Roto-Rooters service. We had someone at our house within an hour of my request. Once arrived he had three drains unclogged and a toilet fixed in about thirty minutes.

Review 147 (2017-06-02 - Rating: 5)
After years of tree roots in our line and having to be snaked annually, we finally had our line replaced. Planning for the new line took landscaping into account as much as possible, which was much appreciated.There were some delays in the start of the project due to rain, but it was started and completed in two days. They were responsive with drastic settling in the public alley access due to heavy rains following.It was a reasonable cost for the entire project. There were great techs on site. They know our 97 year old bungalow well and have been around during our 16 years of ownership. Its nice to see familiar faces!

Review 148 (2018-02-28 - Rating: 5)
Greg has been to our home several times since we’ve lived here. He, along with everyone is he office are always incredibly kind and professional. Greg is very knowledgeable and solves our issue as rapidly as possible. We will always use Roto Rooter for our future plumbing and drain service needs.

Review 149 (2016-04-05 - Rating: 5)
Travis did a great job of fixing the issue we had with our clogged drain. He made sure to check ALL pipe directions to make sure everything was flowing correctly. He gave us tips on how to avoid this happening again which will save us money in the future.

Review 150 (2019-03-18 - Rating: 5)
Excellent service from Greg on a Sunday morning. Situation started as a plugged line from sink but ended up needing to cut dry wall to get to area of concern. He was able to snake the drain from that spot and clean the line. Greg cleaned the area before he left and made sure sink was draining correctly. Thanks for the great service! Dan

Review 151 (2018-01-02 - Rating: 5)
I was very impressed by the good service that Travis Smith provided ...... My kitchen sink was plugged up for several days we have tried to fix the problem, Travis came in and in less than an hour he had solved .. the problem 100%........ He was very professional and very efficient, and did a wonderful job. If I ever need I will use their service again. I will highly recommend them.

Review 152 (2018-01-21 - Rating: 5)
This has by far been the best experience with a plumber, ever. Especially on a Saturday! Even our shy and timid dog was excited to welcome Greg to our home. He quickly diagnosed the problem and offered a kind and helping hand, providing suggestions for possible solutions in the future, should this problem reoccur. What a great asset he is to Roto-Rooter, honestly.

Review 153 (2015-11-16 - Rating: 5)
Called Roto Rooter to come perform maintenance on the main sewer line and technician (Joe)arrived in about 30 minutes and took care of the problem. We are very happy with the response time and work performed. We will definitely use them again. Thanks Roto Rooter!

Review 154 (2021-12-24 - Rating: 5)
Mason was awesome! He explained the process and he worked like a champ to ensure we knew what was going on and did a fantastic job! He is an incredible asset to your business. I will recommend him. Thank you so much Mason!

Review 155 (2017-08-01 - Rating: 5)
Jason did a great job! He was professional and super friendly. Not only did he fix my problem with the kitchen sink he gave me advice to keep it in working order! Next time I need any help Ill be asking for Jason!

Review 156 (2014-11-11 - Rating: 5)
We woke up this morning to water flooding our basement. We called Roto-Rooter and within 45 minutes, Alan was at our door and wasted no time getting to work. He was knowledgable, friendly, and even took the time to show us what the underlying problem was. He listed out some options for the future (unfortunately old houses tend to have old pipes that eventually need replacements), and he told us how we can get the most mileage out of our current situation before more extensive measures need to be taken. Everything is draining now and we were extremely happy with the service and reasonable price. We will definitely recommend Alan and Roto-Rooter in the future!

Review 157 (2019-05-10 - Rating: 5)
Greg and his assistant were on time, efficient and courteous. He even remembered working with my husband on a prior visit. This time around, we had a blocked drain pipe and had been receiving a lot of rain, so I was concerned about basement flooding and oversaturation of the soil around our landscaping - we had lost plants to this in the past. Greg and his assistant got to work right away and were able to clear tree roots and debris from the pipe. There was also quite a bit of shingle material that came out with the tree roots and this was cleaned up and disposed of. Overall good experience.

Review 158 (2019-06-17 - Rating: 5)
This is the 2nd time I have called Roto Rooter for minor plumbing problems. This last time was just today to replace handle and flapper in my main bathroom. Jason was the service technician and he was quick, personable, and efficient. I will ask for him on future work to have done.

Review 159 (2021-05-22 - Rating: 5)
The technician (Jason) was very knowledgeable and informed us of what he planned to do, every step of the way.Sewer backups are not a pleasant thing to have happen.But Jason was prompt in getting to our house and a pleasure to work with.We would definitely use Roto Router again.... though we hope not for many years to come!!Roto Router filled the bill.John Sinclair

Review 160 (2017-03-03 - Rating: 5)
Travis was the man - very helpful, fast, efficient, professional, polite and personable. A good ambassador for the company. I hope I dont have future plumbing issues, but if I do, based on this experience - I will definitely call RotoRooter.

Review 161 (2024-07-30 - Rating: 5)
The guys found the leak they fixed it very professional knew exactly what they were doing!

Review 162 (2018-01-06 - Rating: 5)
Service was promptly scheduled. I appreciated the opportunity to move up my appointment when they had an earlier opening. Greg was personable and very helpful. Not only fixing the drain, but offering good advice.

Review 163 (2016-12-21 - Rating: 5)
The technician Travis was fantastic and very professional. He worked quickly and explained thing if I had any questions. We will defiantly be using them again in the future for any work we will need done!

Review 164 (2017-03-17 - Rating: 5)
“My technicians name was Travis S. He was right on time! He was polite and patient, he was all around terrific! He explained everything thouroghly every step of the way, and didnt make me feel stupid because i was a woman for asking. He worked the very best way to fit my budget, i was really grateful for his honesty. I would recommend the company and travis, and i will use them again in the future if needed. Its awesome that you value the senior citizen discount, just an added bonus to the great service! Thank you kindly, Shirley Richardson”

Review 165 (2019-02-27 - Rating: 5)
Greg with Roto-Rooter in Lincoln (NE) was expedient in getting to the job, performing the repairs and cleaning up. Greg was helpful in explaining the options of service and end results I could expect. Greg made the correct repairs and even helped with another minor plumbing issue. My sewer had backed up and flooded the basement. I truly believe I will not have this issue again with the advice of Greg. I would highly recommend Roto-Rooter of Lincoln

Review 166 (2019-12-06 - Rating: 5)
I dispatched their after house message line and got a call back within minutes from Mason. He was very knowledgeable, kind, and had impeccable follow through with calling me back after checking on details for the job. Mason had great customer service was responsive and understanding of my immediate plumbing needs and was a pleasure working with. Thank you Mason!

Review 167 (2021-10-11 - Rating: 5)
These people were amazing. They were right there after my emergency call. Work done was of high quality and I was kept informed every step of the way. Professionalism and friendliness were top notch. They will now be my go-to plumbers whenever a need arises.

Review 168 (2021-08-23 - Rating: 5)
These crew they sent over diagnosed the issue.... and gave me a quote. Showed up the next day and performed repair in a timely matter and left the neighbors yard in great condition after the repair.Highly recommend Roto Rooter.

Review 169 (2016-01-05 - Rating: 5)
Joe came out in a timely manner ( 3 hours from when I first called the office). Prob took him about a half hour. Cleaned up his mess, very professional. Drains are working better than when I moved in .Highly recommend.

Review 170 (2024-10-07 - Rating: 5)
We had a clogged 2-inch cast iron sewer line that caused water on the basement floor. Clay at Roto Router was able to clear the blockage in a short amount of time and on the same day that we called Roto Router. We are very satisfied.

Review 171 (2018-08-04 - Rating: 5)
Our water heater quit working on a Saturday night and Alan with Roto Rooter was at our house the next day to replace it and also fix a leaking pipe associated with it. Alan was so helpful and friendly and worked efficiently, and showed us how to maintain our new water heater. Definitely going with Roto Rooter next time we have plumbing needs!

Review 172 (2012-12-03 - Rating: 5)
We called Roto-Rooter on a Sunday morning for a plumbing emergency. They arrived quickly and did excellent work. They presented all of our options so we knew what we were going to spend. We will definitely call them again.

Review 173 (2016-04-27 - Rating: 4)
Alan Daugherty, Service Technician, came to my home and did a great job clearing the clogged washing machine drain pipe. He also tightened the water faucets/hoses that connected the hot and cold water to my washing machine. He was very helpful, considerate and explained what he was doing. I appreciated his professionalism.Shirley

Review 174 (2015-11-08 - Rating: 4)
We had a tube faucet that wouldnt shut off on a Sunday. Alan got to our house about 3 hours after I called and had the job done within 30 minutes. Alan was very friendly and did a nice job. My only complaint was the invoice, a little expensive. Guarantee work and parts for 90 days.

Review 175 (2017-03-08 - Rating: 5)
Highly recommed! I called early in the morning and someone came out same day. I was given a 2 hr time window and someone arrived at my house and the drain problem was fixed, in under an hour! The gentleman fixing the problem was very friendly, informative,and let me know what the issue was immediately! No issue with price; was fair!

Review 176 (2016-02-04 - Rating: 4)
Excellent work clearing our clogged pipe. The service man arrived within 1 hour of calling Roto Rooter, and the job was completed quickly. Unfortunately, the drain-clearing tool made a bit of a mess under our kitchen sink. It took a couple hours to clean and sanitize everything, which is the only reason I docked a star. It would be nice if Roto Rooter could come up with something to place around the tool and pipe to catch the splatter. That would have made clean up a breeze.

Review 177 (2016-02-23 - Rating: 5)
Roto Rooter did a great job in responding to our drain problem. Called them in the morning and within 2 hours they were out fixing it. The service man gave us several tips in keeping our drains clear.

Review 178 (2015-08-08 - Rating: 5)
Alan from Roto Rooter arrived at my home withing 30 minutes of my call. He was very helpful and fixed by problem in a timely manner. He was polite, friendly and professional. Thanks Roto Rooter for great service!!

Review 179 (2023-01-28 - Rating: 5)
My go to plumbing service. Thankfully they always do such a good job that I dont have to call often. Always friendly and communicative throughout. I dont ever feel like Im being price gouged. Definitely recommend.

Review 180 (2017-05-25 - Rating: 5)
Very honest and hardworking guys! Originally we thought we had a broken pipe that was going to cost us $5000 to fix. They came out to limp us by until we could get the work done, then the owner Mark came out and took a second look to make sure the diagnosis was correct before we forked out the money to fix the pipe. He had the guys hydro-jet the pipe and then said the pipe looked good and that there was no need to have it replaced. Most places would have just took the money without taking a second look to make sure they were right. I really appreciate not only the time they took to make sure they were 100% correct but the honesty, you dont find that very much anymore. We will never use another company, these guys are definitely our go to and we will be recommending them to everyone we know. Thanks again Mark and Travis!

Review 181 (2018-10-26 - Rating: 5)
Greg did a great job. He was on time, quick with the work, but also double checked everything and TVd the line twice to make sure it was cleared out properly. This is now the third time Ive used them and each time has been great.

Review 182 (2019-04-11 - Rating: 5)
Great people to have come and work in your house. They were very professional and even joked around with my sister and I when the time was appropriate. They had lots of information for me and did everything they could to make sure I understood what happened and reasons it might of happened. I wouldnt mind if they came back in the future to help, i dont need or want a backed up sewer again but these guys did a great job.

Review 183 (2020-02-22 - Rating: 5)
Thank you for the ease and quality of service. Starting with Nick who took the call, very pleasant and professional. To Mason who did the work. Mason also was pleasant, professional and knowledgeable about the problem. Would recommend Roto Rooter to anyone.

Review 184 (2015-10-14 - Rating: 5)
Roto-Rooter was so wonderful to work with. I called with a clogged pipe in my basement that led to a little flood. Alan came right over and took great care of us. Not only was he caring and professional but after the job was done he helped to clean up the mess that was left over from the clog. Thanks for all your help Alan and Roto-Rooter.

Review 185 (2016-02-17 - Rating: 5)
Clyde was the plumber who made the service call Sunday morning, and installed a new water heater Tuesday. I was glad Wentz was available 24 hours a day, on a holiday week-end in Lincoln. The owner returned my call right away. Clyde was very helpful Sunday with a safety check of the broken water heater, and didnt charge for the work. Tuesday, the installation went well. I was happy to have my new water heater installed, and thanks to Wentz Plumbing, and Clyde the plumber, here in Lincoln for being there on a holiday week-end.And here is my second review for Roto-Rooter, made in February 2016. Still an excellent company providing excellent service. I highly recommend. My service technician this time was Greg. Roto-Rooter has added new camera technology so you can see whats clogging your water lines, and see how it gets cleared. Five stars again. I called on Saturday morning, and Greg was at my home Saturday afternoon. Great service.

Review 186 (2012-07-11 - Rating: 5)
I called Mark and talked to him about my sewer main problem and he gave me the answers to all the questions I had. He is always very courteous and professional. And most importantly of all, the plumbers at the Havelock Roto- Rooter shop do great work. I have used them in the past and will call them in the future. There are a lot of plumbers here in Lincoln NE. But I choose to call these guys when I need a plumber.

Review 187 (2024-01-24 - Rating: 5)
They were punctual, fixed the problem quickly and not only that my dishwasher that I though was in need of repair works now too. Thank you so much!