John Henrys Plumbing, Heating, Air, and Electrical

Located in Lincoln, Nebraska

Address: 2949 Cornhusker Hwy, Lincoln, NE 68504, United States

Phone: +1 402-809-1116

Rating: 4.8

Services

Online estimates
On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-09 - Rating: 5)
I recently had the pleasure of working with Austin, Reese, Ian and Ron from John Henry’s for the installation of a new heating and air conditioning system in my home, and I couldnt be happier with the results. From start to finish, the entire process was seamless and professional.The team at John Henry’s was incredibly knowledgeable and took the time to explain all my options, ensuring that I made an informed decision. Their expertise and attention to detail were evident throughout the installation process. They arrived on time, worked efficiently, and left my home spotless.I highly recommend John Henry’s to anyone in need of heating and air installation services. Their commitment to quality and customer satisfaction is truly unmatched. Thank you, John Henry’s for making my home a more comfortable place to live!

Review 2 (2025-01-06 - Rating: 5)
Requested a same day appointment at 7:15am on their website and the technician arrived around 8:30am. Got the job done right away and we are back up and running with proper heating flow. Was very impressed with the promptness and quality of work done at a great price. Already recommending to my friends. Thank you!

Review 3 (2024-12-10 - Rating: 5)
When it was time to replace our HVAC system, we turned to John Henry’s based on positive recommendations from friends. They were the first company we called, and from the start, the process was seamless. A technician came out to assess our situation and discuss options, and we immediately felt confident in their expertise and transparency. At no point did we doubt that we were making the right choice.Fast forward six months, and John Henry’s reached out to check in. They reminded us it was time for our bi-annual inspection and sent someone within days to ensure everything was running smoothly. Once again, we were impressed by the professionalism, honesty, and transparency of the technician. Were so glad we chose to work with John Henry’s—they’ve been fantastic, always willing to answer our questions and provide affordable solutions when needed. Highly recommend!

Review 4 (2024-11-27 - Rating: 5)
We called JH because they were an approved company with our water heater warranty, they were able to get someone out to us less than 24 hrs. after calling. I was impressed with the constant communication via text on TJs arrival. When he arrived, first thing he did was introduce himself with a business card, step in and add shoe covers. He was very nice and extremely knowledgeable with what he was fixing, guiding us through it all, showing what all was being replaced and even the sediment coming out...yuck! I would definitely call again and request TJ to come back for assistance! Thanks!

Review 5 (2024-04-04 - Rating: 5)
They remodeled our old outdated tub shower to a beautiful walk-in shower. They worked with us on what we wanted and gave us some great ideas. From demo to the finished project only took 4 1/2 days. They installed an exhaust fan with a light, outlets, vanity light, vanity, toilet, flooring, a full walk-in shower, a gorgeous shower door track and doors, shelves in the shower, and a folding shower seat mounted to the wall. I also had a built-in toothbrush holder and toilet paper holder that they carefully removed and re-installed. Joshua and Jordan were amazing, so polite and friendly. At the end of the day, before leaving, they always cleaned up and left it better than what it was. I would recommend them to everyone. I included some before and after pictures.

Review 6 (2024-12-25 - Rating: 5)
John Henrys was fairly prompt in putting me into their schedule, as my water heater failed on a Saturday. Had a Monday appointment, and by the time Ian, the Technician, arrived and assessed the problem; I had a new water heater installed and working within 2 hours. Ian was very good at explaining options, and showing maintenance tips after the install. Very good experience!

Review 7 (2024-11-29 - Rating: 5)
We had John Henry’s help us with smaller projects that contractors seemed to not want anything to do with. The electrical and plumbing work we had done were both completed in a timely manner with professionalism and attention to detail, all while sticking as close to our budget as possible.The customer service on the phone and in person were impeccable. The education about the projects and work completed were clear assessments that John Henry’s has high expectations of employees and that their employees also have high integrity and want to get the job done right!Thank you, we will be directing everyone your way!

Review 8 (2025-01-06 - Rating: 5)
They guys were great. I had three faucets needing replacing. Since I cant do it myself anymore, I made my call. The woman answering the phone was wonderful and had my appointment set up in no time. All of my questions answered and appreciated the assistance in picking out new faucets.

Review 9 (2024-09-03 - Rating: 5)
We had a great experience with the John Henry team!Austin, our sales rep, was incredibly thorough and took the time to answer all our questions and address any concerns we had. He came across as very genuine, which made us feel confident in our decision.The installation team- Derek, Reece, and Ian were fantastic. They were highly knowledgeable and kept us informed throughout the entire installation process. Their communication was excellent, and they made sure we understood and that we were comfortable with everything they were doing.On top of that, their clean up during and after the job was done was impeccable. They left our space just as clean as they found it, which was a big plus for us.Overall, I highly recommend John Henry for their professionalism, expertise, and outstanding service.

Review 10 (2024-12-17 - Rating: 5)
On time, work was excellent. The technician was well trained. Even met with city inspector. Work is guaranteed and the tech even helped make sure paneling was reinstalled. Bid on the job was spot on and they kept me up to date on the time of arrival and expected completion time. Thanks!

Review 11 (2024-12-02 - Rating: 5)
Our experience with John Henry couldn’t have been better. We had water in the basement and they quickly responded and helped with the situation. We ended up putting in a new septic line due to the age and condition of the existing one and they did a fantastic job. their attention to detail and letting us know everything that was going on, which was very much appreciated. We look forward to using John Henry again.

Review 12 (2024-12-12 - Rating: 5)
I had a new furnace and heat pump installed a couple of weeks ago. Its wonderful--Im so glad I made the decision to do so. Theres never a question of who Ill call for such help--Ive had help from John Henrys, for various reasons, for over 25 years!I especially wanted to comment on the work done by the gentlemen who came to install the items. Justin R. and Sterling M. were terrific! Five out of five stars for them both! They were fast and efficient, they answered all my questions, and they were very mindful of every aspect of their job here--taking care not to leave a mess, clearing things with me ahead of time, etc. THIS is the sort of service one hopes for!!!

Review 13 (2024-12-26 - Rating: 5)
I met Eric when he helped a friend with plumbing issues. I was so impressed with his patience, kindness and knowledge of plumping or products,I knew I had found someone I could trust to do the job right the first time. Thank you Eric! Everything is beautiful and works great. ❣

Review 14 (2024-12-19 - Rating: 5)
I recently had a plumber from John Henrys Plumbers install our oven, and he did an exceptional job. He was very intelligent, thorough, and made sure to test for gas leaks, ensuring everything was safe. He also took the time to explain everything to me. Highly recommend his services!

Review 15 (2025-01-01 - Rating: 5)
John Henrys sent out a two person team to tackle a sewer line clog. They were able to quickly find and fix the issue. They were also kind enough to explain and answer all of mine and my 7 year old sons questions. They were super friendly and nonweldable. If you have to call a plumber, its likely a bad day, but John Henrys team knocked it out of the park. If I need service again, they will be my first call.

Review 16 (2024-12-10 - Rating: 5)
Recently, our water heater started to leak from beneath the tank. We have had several water damage in our home before so we called John Henry’s 24/7 phone line for help right away, I believe we called on a Friday night and John Henry was able to get someone out to us the following day around mid morning-ish! They were very quick to respond to our call for help and send someone out. When John Henry employee arrived he was very knowledgeable and polite. He got to work and replaced our leaking water heater with a new one in no time at all!About a half a week after this, we noticed some signs of water on the floor near the new water heater. We called John Henry and they had their same employee who installed the water heater back at our house first thing the following morning. The issue was quickly addressed and fixed. It’s all working perfectly now! It was a painless experience thanks to their knowledge, manners and quickness to provide help when needed!We will use John Henry’s again if/when the the situations arises! Can’t say enough good things about them!

Review 17 (2024-12-31 - Rating: 5)
Justin and Damian did an outstanding job of installing a new furnace, humidifier, and thermostat. Very pleasant and friendly with a professional quality. Kiel finished up the job of the electrical wiring and would have to say the same about him. Thank you John Henry!

Review 18 (2024-12-24 - Rating: 5)
Turned on my hot water and steam was coming out. Call John Henry’s at 10:30 at night. They walked me through turning the heat down on my water heater and then came out the next morning and replaced the water heater and this was on 24th of December so happy they were able to do it In such a timely manner

Review 19 (2024-12-13 - Rating: 5)
I had some small electrical projects done in my home this afternoon and extremely please with the customer service from the time of I set my appointment, the communication the morning of service to a courtesy call I revived 20 minutes prior to my technician’s arrival. Luke did a great job fixing a ceiling fan and a broken doorbell. Very pleasant and professional. I will definitely be using their services again.

Review 20 (2024-12-13 - Rating: 5)
I used John Henry to service/flush our hot water heater. I called one day and they were able to come out the next morning. The technician Edwin, arrived on time, put covers over his shoes before he came in and went right to work. He was very professional and explained each step in the process. I was surprised at the amount of sediment in the heater. I was extremely pleased with the entire service call. Edwin was excellent and I would not hesitate to use John Henry again.

Review 21 (2024-08-30 - Rating: 5)
So thankful for the incredible team @ John Henry’s. We are signed up under their VIP customer plan and it is the best use of your dollars! Anything goes wrong, give them a call and they are on their way. They have replaced our AC, water heater, furnace, and added a water softener for us. Everything works beautifully and the install was a breeze.They are so efficient at what they do, amazing customer service and the work is high quality. Highly recommend the services John Henry’s provides! Thank you ALL so much!

Review 22 (2024-11-22 - Rating: 5)
UNBELIEVABLE!!! My hot water heater died this morning during my 7am shower and by 1:30pm I had a new unit installed and ready to go. Josh did an amazing job of explaining and performing. The lady that answered the phone early this morning said, Our day is already full, but we cant leave you without hot water. Well figure out a way to take care of you so you can have a hot shower by tonight. We had it by early afternoon! John Henry people- YOU ARE AMAZING!!! I almost cant wait to have another problem so I can call you! Thank you, thank you, thank you.

Review 23 (2024-12-27 - Rating: 5)
Since becoming a homeowner three years ago, I have used John Henry’s for everything from electrical to plumbing to duct cleaning. I appreciate the timely response and the expertise of each worker I’ve met. A very professional company that knows their stuff!

Review 24 (2024-12-11 - Rating: 5)
We had a serious sewer clog. Austin, Trey and Alex are excellent plumbing technicians and saw to it that it seemed simple and not as expensive as we expected it to be. We will definitely always use John Henry and highly recommend them. They were able to make important decisions on the spot and eliminated the concerns, stress that comes with plumbing issues.

Review 25 (2024-11-22 - Rating: 5)
We have used John Henrys for HVAC and electrical. They are good scheduling quickly. The follow up for providing a time window when the service provider will arrive has been accurate. And the work done has been very good. I can easily recommend their services.

Review 26 (2024-12-02 - Rating: 5)
The people at John Henry were all kind, helpful and friendly. Of course, the day before Thanksgiving, my garbage disposal plugged. They worked me into their day and Tyler and his assistant were there within a couple hours of my call and quickly fixed the problem. John Henry may be a little pricey but worth every penny when you need help.

Review 27 (2024-11-23 - Rating: 5)
Repaired a garage heating duct that was damaged by the storm. They got in the same day, and were in and out, repaired within an hour an a half. Extremely quick, reliable service, with friendly repair techs. Cannot recommend these guys more. Rose in their customer service department also helped me out a ton! Great experience.

Review 28 (2024-11-28 - Rating: 5)
Thank you for your excellent service, Reggie! You repaired our shower so it works smooth as butter! You replaced a leaky valve in the water line to the furnace humidifier, both with parts you had in your van. Thanks Reggie for coming on short notice & Happy Thanksgiving!

Review 29 (2024-12-06 - Rating: 5)
I’ve used John Henry service multiple times for plumbing and HVAC and it’s always been great. Their service people are knowledgeable and friendly, share tips and help you understand the pricing options for your needs. It’s easy to schedule and their communication is great. I recommend!

Review 30 (2024-12-17 - Rating: 5)
The whole experience was good. They came in expected window. Explained the problem and gave me options to fix or replace. Fast and kind. Wore cute shoe covers so they wouldnt track anything. Answered all my questions.

Review 31 (2024-12-06 - Rating: 5)
We called John Henrys for a really big job - installing a new sewer line from the house to the city hookup - and it went off without a hitch. Eric, Roberto, and Josh all did incredible work, and the whole thing was done in 4 days - John Henrys handled all the permit work, and even contacted our neighbor because the line passed through their property. I cant say enough good things about them - excellent work - many thanks!

Review 32 (2024-10-31 - Rating: 5)
I had a very nice and professional electrician named Parker that help to update electrical in my kitchen. I was very impressed with Parkers promptness and respectful attitude. Also, he did an outstanding job. Overall, this company made a great impression service wise on me and my husband.

Review 33 (2024-12-04 - Rating: 5)
John Henry had been amazing! I’ve had all my needs met in a timely efficient manner! I’m so thankful they have electrician services now and have had them out numerous times! I would highly recommend John Henry!!

Review 34 (2024-12-31 - Rating: 5)
I’ve worked with John Henry’s a lot over the past year or two and they’re always able to accommodate an appointment pretty quickly and they’re always very professional and friendly. I highly recommend.

Review 35 (2024-12-05 - Rating: 5)
John Henrys has been there for ALL of my heating/air, plumbing and later electric needs since I bought my house 13 years ago. They are prompt, knowledgeable, reputable and great to work with in every situation I have encountered with home ownership maintenance and problems that arise. I am a satisfied customer and a plus is the membership plan!!

Review 36 (2024-06-19 - Rating: 5)
Fast friendly service with honest answers and advice on our water heater replacement.. price was competitive with others and I felt that the best equipment for the price was used. He was helpful with the rebate that was offered though the gas company also..

Review 37 (2024-11-24 - Rating: 5)
My waterheater tank started leaking on Saturday morning. I called John Henrys, and was able to get someone to come out the next day. Eric, did a great job. He explained what he was going to do, and took care of the water heater replacement. He left the area cleaner than when he started. Great job Eric!

Review 38 (2024-11-12 - Rating: 5)
Thad with John Henry’s was excellent. He explained the issues with our system and offered many different solutions. He was extremely professional and helpful. I can’t recommend home enough. Thank you!

Review 39 (2024-09-18 - Rating: 5)
Blake was very knowledgeable and professional. He offered great advice. Blake was done with the job at hand before I even knew it! I’m pleased this company has always sent me great people. This is why I always come back. Thanks guys!

Review 40 (2024-11-22 - Rating: 5)
Kaleb was very efficient in telling me about what I needed to have done. Explained the different choices I had. He did a very good job installing the humidifier and then explains how to use the new thermostat.

Review 41 (2024-11-30 - Rating: 5)
Great service! Their representative was able to come out in a few hours and fix a problem and we were able to enjoy our Saturday! I highly recommend their service plan.

Review 42 (2024-09-16 - Rating: 5)
Our hot water heater went out & Parker Anderson, electrical technician, diagnosed & fixed the problem (circuit breaker) same day, quickly! He arrived early, was courteous, polite & very professional. Thier entire staff was a pleasure to work with and I will not hesitate to use them again.

Review 43 (2024-11-22 - Rating: 5)
Our washing machine water valve leaked and needed replacement. John Henry plumber came next day and had valve replaced in half hour.he did a great job and at reasonable cost. Five stars!!

Review 44 (2024-12-24 - Rating: 5)
Had two issues to deal with HVAC & Plumbing right before Christmas. Timely responses and very honest and upfront with repairs and cost. I’ve ALWAYS recommended John Henry’s and still will!!

Review 45 (2024-11-29 - Rating: 5)
This was the first time using John Henry because my Furnace went on the fritz thanks to the Birds and their nest. The Service was outstanding and I couldnt be happier with the level of service they provided. Will definitely be using them in the Future.

Review 46 (2024-12-30 - Rating: 5)
My kitchen sink was backed up on Monday December 23rd and John Henrys sent out a plumber who cabled the pipe to the kitchen sink and it was cleared promptly in less than thirty minutes! Thank You!

Review 47 (2024-10-30 - Rating: 5)
This company is amazing. Healthcare for your living space. They have consistently provided me with quality service and products. They give great explanations of what you need done and why, and provide helpful advice to make sure the products they install will work as efficiently and effectively as possible. They may not be your cheapest option, but they’re definitely the best, and worth every penny! Don’t skimp on your home’s healthcare!

Review 48 (2024-12-04 - Rating: 5)
Reggie was outstanding.He was prompt, friendly and quite knowledgeable.He got our hot water fixed immediately.We were VERY impressed. He represents your company exceedingly well.

Review 49 (2024-11-10 - Rating: 5)
They might be the most professional and prepared service company I have hired and did an excellent job with my issue, and did so in a very timely manner. They maybe be a little more expensive than i was expecting, but you do get quality work that matches the price. And this company exceeded my expectations and will be recomeding their services

Review 50 (2024-11-14 - Rating: 5)
Thanks to the team of gentlemen that came to fix our 114yr old sewer pipes. Starting with Walker a real nice guy helpful with talking us thru everything.And all the apprentices who came with to help.And Lee who finished up the job.It was a big job. Many nice guys came to help. Now we are better with the new pipes.It helped with Austin telling us about financing and getting us to the right place.Thanks again the the help

Review 51 (2024-11-25 - Rating: 5)
Very courteous. Clearly explained options and answered questions. Excellent follow up and explanation after job was complete. Josh was a total professional - definitely recommend him.

Review 52 (2024-07-21 - Rating: 5)
Used the text to contact option and that was very nice way to schedule, they responded to my text in a reasonable time frame and worked with me on scheduling. Wes came out this afternoon and looked at my system, diagnosed the problem and gave me options to correct the problem. He had the parts needed on hand and was able to get my air conditioner fixed within an hour. The pricing is also reasonable.

Review 53 (2024-11-29 - Rating: 5)
John Henrys has always provided swift and helpful services, even when contacted with short notice. I have always had positive experiences, especially with Ian and Trey. These two technicians in specifically have gone above and beyond in their services

Review 54 (2024-12-22 - Rating: 5)
Weve had a weird smell in our basement for about a month and couldnt figure out what it was. We finally discovered our carpet was soaking wet inside one of our basement closets. We called John Henry and had TJ come out. He was very professional in assessing the issues. It was NOT good news; however, TJ was very professional and kind in offering us the best cost-effective options for us! We appreciated him so much! Thanks TJ for putting us on the right track!

Review 55 (2024-11-27 - Rating: 5)
John Henry is an excellent company offers everything you need in a one stop shop anything from electrical plumbing to HVAC Duct work cleanning. The employees were excellent and very good with cleanup and explaining everything to us . Highly recommend John Henry

Review 56 (2025-01-07 - Rating: 5)
John Henrys is my go-to for plumbing and HVAC in Lincoln. They have good availability, dont charge extra for weekend service calls, have always been prompt, and do a great job fixing my problems the first time. Ive never been pressured with an up-sell for a product I dont need, either. Their techs have also been great showing me how to do simple repairs and maintenance on my first home so I can avoid a service call in the future.

Review 57 (2024-07-29 - Rating: 5)
My mom recently had an annual electrical home inspection done by Michael. He was amazing and very informative , he gave a us a step by step of what he was doing and what he was looking for. He also gave us a few prices for some future projects we had been looking to get done. We are very happy John Henry’s offer electrical in Omaha now and that Michael has joined your team!

Review 58 (2024-07-30 - Rating: 5)
Very professional company!!! Jake and Josh were fantastic! Gave us options and suggestions and saved us a ton due to help per phone when it could have been overtime charge. We had a HUGE mess d/t water softener blowing out. Installed a new one quickly and professionally and answered all questions. We will DEFINITELY use them next time!

Review 59 (2024-12-02 - Rating: 5)
Once again John Henry’s came through with excellent service and work performed! No one likes to have plumbing issues much less on a holiday weekend, but technician Eric was prompt and professional which was greatly appreciated!

Review 60 (2024-12-22 - Rating: 5)
Called and got us taken care of right away. Collin was very polite and professional. Will definitely use them again in the future.

Review 61 (2024-09-27 - Rating: 5)
I enlisted the services of John Henrys to help with a problem with the main sewer line under a rental property. As the house is 70 years old, the cast iron pipe had corrosion and flaking off of metal that created snags that caused the pipe to narrow and clog from the various items sent through the line. John Henrys cleared the clog on a Saturday and returned a few days later to perform a descaling procedure to smooth the inside of the pipe. The technicians were courteous and performed the services in appropriate time with the equipment necessary to do the work. The descaling procedure is not a cheap service, but the result hopefully means that a similar clog should not occur until a somewhat distant time in the future. I appreciaiated the prompt service to resolve a major issue.

Review 62 (2024-12-10 - Rating: 5)
John Henrys were very prompt and thorough in evaluating our furnace issues. Their estimating was also competitive. Thank you!

Review 63 (2024-11-20 - Rating: 5)
John Henry’s has helped us with both small and large HVAC, plumbing, and electrical projects in the seven years we have lived in Lincoln. They have always been professional and reliable, and their work has been exemplary.

Review 64 (2024-12-10 - Rating: 5)
Our water heater needed to be replaced. Kyle with John Henry plumbing came out and it replaced within the same afternoon. He was very nice and professional.

Review 65 (2024-09-13 - Rating: 5)
Such a friendly receptionist who took my call! Communication was excellent regarding the time of arrival. The service man was courteous and attentive to my needs. This was for evaluation only and I will be having the work done in the near future. I have moved from out of state recently so I’m very pleased with the prompt service I received!

Review 66 (2024-11-29 - Rating: 5)
Our kitchen sink was plugged up. I called in the morning and a worker stopped by in early afternoon and fixed the problem quickly. He was friendly and knowledgeable.

Review 67 (2024-11-26 - Rating: 5)
The service technicians were prompt and provided friendly service. They also took time to explain the installation process of our new HVAC system.

Review 68 (2024-04-16 - Rating: 5)
Amazing service and couldn’t be more impressed by the speed, quality and professionalism of the crew. I am very happy to have chosen John Henry. If you can, ask for Justin and Sterling, they are welcome back at our place anytime.

Review 69 (2024-09-15 - Rating: 5)
The gentleman that came was very nice and gave us information. On the unfortunate side for us we are going to have to get a new ac unit sooner then we were expecting. Thank you also for being able to come out on the same day!!

Review 70 (2024-07-10 - Rating: 5)
Recently I had the best service experience. Justin R and Sterling M installed an entire new furnace system. They identified addition issues I had no idea about that were critical to fix. For one issue they had the tools for, they were able to preform the services on site same day. The second issue which had additional requirements they scheduled a follow for me the next day. The price of additional service was always clearly communicated. Justin R was outstanding.

Review 71 (2024-08-08 - Rating: 5)
Thank you immensely for the plumbing/heating work you did for us today in Ulysses. Top notched all the way around...from quality workmanship and workers to completed project in a timely manner. Timing was impeccable from initial call to completed project the day after. Hats off to your crew and organization in general...

Review 72 (2024-12-14 - Rating: 5)
The specialists at John Henry are very knowledgeable and professional. They always explain things in terms you can understand. If you want the job done right, call John Henry.

Review 73 (2025-01-07 - Rating: 5)
Our technician was professional and knowledgeable and explained the problem in a way we understood. He was great!

Review 74 (2024-11-30 - Rating: 5)
Trey and a helper from John Henry’s came to preventively clean out our sewer line. We’ve lived in the same house almost 38 years, and with mature trees all around the house, we typically do a preventive cleanout – by a different company – twice a year, yet still occasionally have backups in between. Last year I decided to try John Henry’s because they use a camera to scope the line before and after the cleanout, and John Henry’s does the job with a high-pressure water jet as opposed to the metal cutter the other company uses. Bottom line: we haven’t had a backup in a year! The high-pressure water method clearly gets more roots, and it’s worth the higher cost. In addition, Trey and his assistant were again very nice this year, clearly explaining what would happen, and they cleaned out all the roots, leaving a clean sewer line. I’m confident it’ll be another year before we need the preventive cleaning again!

Review 75 (2024-12-09 - Rating: 5)
Ryley and Jacob did a great job. Install was fast and they explained everything after the installation of a new furnace and AC.

Review 76 (2024-08-02 - Rating: 5)
The guys were excellent. Kept the area very clean while working on pipes. Very professional. Answered all my questions and explained everything in detail. Problem was cleared up. Would be very happy to have them back again.

Review 77 (2024-11-26 - Rating: 5)
So far the men show on the min expected, find where the work is. With out further to do they start work and I dont see them till do with their job. They then show you pictures of what they done ask for questions and leave no mess. The project is not done yet but I am impressed with them

Review 78 (2024-12-30 - Rating: 5)
Jacob was polite and thorough. He explained everything he was doing and informed me of other servicesHad another service today with TJK. It was quick and efficient. My only complaint about John Henry is that they are more expensive than other companies. TJ informed me of the senior discount , for which I was very thankful. _ NOt sure why I havent been informed of this before now. They do provide excellent service.

Review 79 (2024-07-04 - Rating: 5)
Great service from listening to problem to trouble shooting and replacing sump pump. Walker was professional and friendly. He listened to my questions and explained what needed to be done. He cleaned up the area after completing work. I would highly recommend John Henry’s!

Review 80 (2024-12-11 - Rating: 5)
Brandon did a great job assessing what needed to be fixed. And was very efficient. He suggested some improvements too and i was very impressed.

Review 81 (2024-08-28 - Rating: 5)
Excellent people to do business with. Office personnel to field service technician were outstanding. Kaleb was very professional and efficient when he arrived. He promptly diagnosed and completed the necessary repairs.

Review 82 (2025-01-03 - Rating: 5)
Kaden was here and I was very pleased. He seemed very knowledgeable and helpful. I would recommend him and John Henry Heat to everyone.

Review 83 (2024-12-03 - Rating: 5)
Edwin did a great job putting in 2 toilet seats for us. He took care of it in less than 45 mins end to end. He also packed up and took away the old seats.

Review 84 (2024-12-03 - Rating: 5)
Brandon with John Henry was a very nice, personable young man. He worked quickly and efficiently, and explained everything very well.

Review 85 (2024-09-20 - Rating: 5)
We have been using John Henry for the last 11 years and would not think of usi ng anyone else. Brandon was extremely professional and personal. Great worker that is a credit to John Henry.

Review 86 (2024-09-25 - Rating: 5)
The two guys who came in the afternoon on September 24 did excellent job and I am very happy with them, they are very caring and customer oriented. Please keep up the good work.

Review 87 (2025-01-08 - Rating: 4)
The team was punctual, polite and informative. They gave us helpful feedback and detailed our options

Review 88 (2024-12-04 - Rating: 5)
Carson did a very nice job. He was polite and knowledgable. He shared his insights and recommendations but did not come on with a hard sell.

Review 89 (2025-01-07 - Rating: 5)
Great service from the tech. getting our water heater replaced. Not a fun day cleaning up water from the old unit that started leaking. The texh covered what needed to be done and the cost before starting the project. Just one of the unfortunate things a homeowner gets to deal with owning a home. Glad to have hot water in the pipes again. Thanks for the great service from start to finish.

Review 90 (2024-09-19 - Rating: 5)
Reggie came, viewed pipe, installed dishwasher, did what’ ever was needed! Polite, professional and quick! Represented John Henry nicely.. he knew what to do. Thanks, for the call and the email preceding his arrival.!

Review 91 (2024-09-11 - Rating: 5)
I couldn’t be happier with the work Lucas completed! He was on-time, friendly, and set very clear expectations. The amount of work he completed in 4 hours is amazing. Thank you Lucas and John Henry’s!!!

Review 92 (2024-12-03 - Rating: 5)
John Henrys responded quickly to a day-before-Thanksgiving emergency. They did exactly what they said, explained everything clearly, and we had our kitchen back in an hour.

Review 93 (2024-12-06 - Rating: 5)
Ryan was very helpful and fixed our problem quickly and efficiently and explained his work. He stayed to make sure the problem was fixed. Thank you

Review 94 (2024-06-09 - Rating: 5)
After 24/7 customer service kindly answered my after-hours call, Lucas the technician came out the day after we had a blocked pipe. He was quick, courteous and professional. He fixed the issue and explained everything so well, we were very pleased with such great service!

Review 95 (2024-07-29 - Rating: 5)
We had been having AC trouble for almost 2 weeks. We had been dealing with another HVAC company in town through our home warranty company and they were being dishonest and giving us the run around. We had worked with John Henrys in the past and had been happy with their service, so we called them for a second opinion and we are glad we did! They discovered the problem on a Friday and were here bright and early on Monday putting in our new AC. Dom and Reese and were professional and thorough. John Henrys has our business for any future HVAC needs!

Review 96 (2024-08-06 - Rating: 5)
Jacob was very thorough and professional. The man deserves a raise! My husband and I will be using them in the future and will be asking for Jacob to come out for John Henry. I just liked his demeanor.

Review 97 (2024-06-25 - Rating: 5)
Josh installed our new water softener today and did the job in a timely manner.He was courteous, professional and was willing to answer any questions. He explained the different settings of the water softener and made it clear that we could call if we had further questions. Job well done…thank you!

Review 98 (2024-08-03 - Rating: 4)
I had an inspection the next day. Unfortunately my entire hearing and air system needed replaced. They had someone come the next day to run an estimate. I will have my new units by Tuesday. All in all, a pretty quick turnaround.

Review 99 (2024-08-10 - Rating: 5)
John Henrys is awesome....had an electrician available within an hour after I called them... they are very polite and professional... definitely customer service oriented....6 stars if I could raye them... Blake the electrician is a Rock Star !!!!... recommended John Henrys for sure!

Review 100 (2024-06-06 - Rating: 5)
Parker arrived on time and was able to get my issue resolved quickly. He was very professional and explained everything that he was doing and what my issue was. Have used John Henrys several times before and will continue to do business with them

Review 101 (2024-08-02 - Rating: 5)
I had the pleasure of working with Parker Anderson in your Omaha office. Parker arrived at 8 a.m. (earlier than expected), was friendly, explained exactly what he was doing, and made the necessary repairs in a timely and efficient manner. I plan to call John Henry next time I need an electrician.

Review 102 (2024-11-11 - Rating: 5)
The water heater crapped out on Saturday. I called and JH scheduled a tech to come out the following Monday at 8 AM. The tech came on time and the heater was replaced by 10 AM. Fast professional service...what more can I say?

Review 103 (2024-07-02 - Rating: 5)
Ryan did an exceptional job for me this morning at a property for which I represent the seller in a Real Estate Transaction. He quickly addressed items needed for an upcoming closing and we are good to go! Courteous, and very professional!

Review 104 (2024-12-20 - Rating: 5)
We had a real good experience with Edward and ANN. They both explained everything real well and did a very good job.

Review 105 (2024-04-21 - Rating: 5)
Thank you John Henry for sending the best to my home (ERIC) this guy was amazing. He was honest, he cared about what I was spending on repairs, he left my place all nice and clean after changing my water heater out and this is why I will continue to use your company for my repairs. Many companies charge extra on weekend calls and for John Henry’s it’s just another work day that’s impressing to me because no one wants to hear about all the extra cost these days. Thank you for great workers.

Review 106 (2024-07-05 - Rating: 5)
John Henry was fast, efficient and practices incredible customer service. They arrived the same day we called, they sent a text with a photo of Trey, the serviceman that would be arriving at my door, Trey explained what he had to do to solve the plumbing problem and how to prevent it from happening again. Excellent!

Review 107 (2024-07-30 - Rating: 4)
I had a bathroom cabinet leak that ended up being a faucet. They installed two new bathroom faucets. I was happy with the faucets, friendly staff & they were on time. The faucets & labor were very expensive or I would have given them 5 stars.

Review 108 (2024-12-12 - Rating: 5)
Needed a plumbing job done ASAP and though the easy online scheduling syste., I was able to get an appt first thing the next morning! Well done job too!

Review 109 (2024-12-18 - Rating: 5)
I had to have my water pipes replaced due to tree roots. The guys that came out was professional and knowledgeable of what they needed to do. They were eager to explain any questions that I had. After they completed their work they cleaned up. I would recommend John Henrys to my family and friend. Thank you John Henrys

Review 110 (2024-11-26 - Rating: 5)
My Experience with John Henry’s Plumb was Excellent!!!! Everyone on the team was very professional and nice. Would definitely recommend this company.

Review 111 (2024-08-07 - Rating: 5)
John Henry was a very quick to respond to an issue with the water heater at my Airbnb when I had a guest there. Not only did they quickly remedy the problem, but offered suggestions if the issue continued I’ve met appreciated the professionalism of Josh from John Henry plumbing heating.

Review 112 (2024-06-26 - Rating: 5)
Excellent!!! I had a sewer back up in the basement on a Sat night at 11 pm. I called right away and got a very nice local person on the phone. She had someone out within an hour. Zane was very professional and did a great job!!Highly recommend!!! Thank you!!! 😊

Review 113 (2024-06-13 - Rating: 5)
In a day and age where good customer service and strong work ethic are pretty much gone, Kyle fromJohn Henry’s restored my sense of hope. He was kind, straight forward, professional, helpful, quick, and even went out of his way to address some other things he noticed in my home while repairing the faucet. John Henry’s should be lucky to have such a strong representative of their company. I will 100% use them again purely based off this interaction today.

Review 114 (2024-06-10 - Rating: 5)
Ian B did outstanding work! He was polite, professional and very thorough. He went above and beyond to make sure everything was fixed properly. Up front pricing and excellent work. We will be repeat customers in the future!

Review 115 (2024-06-20 - Rating: 5)
I called them about 7:30 in the morning for an AC that wasn’t putting out cold air. By 1:15 they had shown up, diagnosed the problem, and fixed it. Russell and his trainee were both very courteous and friendly. Thank you for your promptness! I recommend John Henry!

Review 116 (2024-09-13 - Rating: 5)
Service was professional, arrival time communicated and happened as scheduled. Service price given prior to work being done. Will use John Henry’s again.

Review 117 (2024-05-15 - Rating: 5)
Had A tech here on 2 different days for 2 different reasons this week. One cleaned the dryer vent and other cleaned and replaced anode rod on the water heater. Both techs did a great job and very knowledgeable in their areas of expertise. Thank you for your service Shawn and Edwin.

Review 118 (2024-11-10 - Rating: 5)
A special thanks to Mr. john Henrys its my pleasure to use your service and thank you for your wonderful teams started from customer service the phone and the pluming guy and to Mr. sid for help me to find the right HVAC SYSTEM with a financial at my Budget and for chas and damiam for amazing job very professional and clean they did for installation the HVAC and for the electric guy the last touch to done the job , am so happy for this service and highly recommend john Henrys service, we support the local business.

Review 119 (2024-06-14 - Rating: 5)
Just needed a water heater flush so scheduled their promo for $99 (I guess I did not realize there was still a trip fee of $88, but about the same going price as others). They sent someone out the next morning. Paul was great, very nice and transparent; sent options for further work that may be needed.

Review 120 (2024-08-09 - Rating: 5)
John Henry. Very well mannered. Did an excellent job. Replaced our 23 yr old toilet. Exceptional quality of new toilet. Clean!08 09 24...repaired light fixture in kitchen. Very courteous, professional, and helpful. Clean!

Review 121 (2024-10-23 - Rating: 5)
Alec and Reggie were very friendly and helpful when one couldn’t get it done The other came in and saved the day. Will definitely be calling them for my plumbing needs in the future.

Review 122 (2024-12-06 - Rating: 5)
John Henrys is very detailed and thorough. It’s a one stop shop and that makes maintenance and repairs super easy!

Review 123 (2024-09-18 - Rating: 5)
Both John Henry’s employees did a great job. They exceeded my expectations. Both were very knowledgeable.

Review 124 (2024-11-07 - Rating: 5)
The gentleman was very professional in his fixing of our plumbing issue he was fast in the repair he made and no mess after wards .

Review 125 (2024-11-20 - Rating: 5)
I appreciate all the attention to detail, the timely response and the professional attitudes of every employee of John Henrys. I trust them which is very important to me!

Review 126 (2024-06-25 - Rating: 5)
The work done today was very professional, informative and excellent! Everything was taken away and left very clean. An expert job was done again. This is why I always call John Henry’s! Thank you for having an excellent team!

Review 127 (2024-12-31 - Rating: 5)
Really great service, saved me some money, easy payment. Would use them again

Review 128 (2024-03-05 - Rating: 5)
Luke Franklin and Blake Rye were really friendly, kind, and professional. They answered every question I had and explained everything in detail. They did a great job installing an outlet underneath my sink for the dishwasher and disposal. I would highly recommend them for their services! Great job Luke and Blake! 😁

Review 129 (2024-06-26 - Rating: 5)
John Henry is a life saver! I called them this morning because I attempted fixing my toilet until it started to leak. They sent someone out within a few hours and Reggie was awesome. He even explained where I went wrong when changing out the whole tank assembly. He was professional, nice, and he was able to complete the job in 1/4 the time it took me to screw it up. He even asked if there was anything else I wanted him to look at while he was here. Will defiantly use John Henry again.

Review 130 (2024-12-06 - Rating: 5)
Trey did a spectacular job! He cleaned out our drain and got it back in working order. He was very thorough, very quick, very clean and explained things very well. He did a great job and was looking out for us in the road ahead. We really appreciate his kindness and service. Thank you!

Review 131 (2024-08-15 - Rating: 5)
We had an Outside GFI Outlet not working. Parker came out same day we called and had it resolved and fixed in less than an hour. Highly recommend.

Review 132 (2024-03-21 - Rating: 5)
I was very satisfied with my appointment with John Henrys yesterday. The technician arrived on time and was very pleasant. He opened up my furnace and explained everything to me.He cleaned my furnace and reset my thermostat. He also reviewed the plans they offerfor future maintenance check ups. I enjoyed working withmy technician. He was very polite and did a great job!Thank you John Henrys.

Review 133 (2024-07-29 - Rating: 5)
Had some breaker box issues and called in for some help. The issue was resolved really quickly, they explained the process really well. They always do great work

Review 134 (2024-11-21 - Rating: 5)
It really quick to schedule an appointment with them. The guy who help out is really nice and great customer service.

Review 135 (2024-06-14 - Rating: 5)
Mike was my service tech., and was very very informative of the problem with my A.C. unit. Altho it was an older unit, he provided me with an affordable solution. Other companies told me it would be three full days before I could get service. JHs came out within a couple of hours of placing my call for service. I will call them again FIRST for service in the future. Thank you so much Mike.

Review 136 (2024-06-28 - Rating: 5)
Appointment for AC the next day after calling. Great (human) communication and their process prior to arrival was organized. Employee was informative and polite. All charges were up front and no pressure to buy anything from them.

Review 137 (2024-10-24 - Rating: 5)
Wes was so awesome and explained so much to me. He was courteous and knowledgeable. Would recommend them to everyone.

Review 138 (2024-12-26 - Rating: 5)
I had a few different guys from John Henry show up for a few different reasons recently and all were great people. The cost of doing business aside, the people Ive delt with at John Henry were great and Ill call them again if I need a plumber!

Review 139 (2024-12-21 - Rating: 5)
Everyone was very kind & got the job done.....for now. More work to be done, but everything was explained to me in great detail to where I understand what needs to be done!

Review 140 (2024-07-18 - Rating: 5)
Got great service from Justin and Dom on the install of our new AC and furnace. They came out on a Saturday morning to get us up and running before a heatwave hit.

Review 141 (2024-11-22 - Rating: 5)
Very professional and educational service technician. Very happy w/all of the services we’ve used w/John Henry!

Review 142 (2024-05-13 - Rating: 5)
They came out immediately after we booked an online appt and were super friendly, helpful and fast in clearing out our kitchen sink clog and overflow. They left us with instructions on keeping it clean going forward and two bottles of cleaning solution. I would absolutely use them again and highly recommend them to anyone.

Review 143 (2024-12-20 - Rating: 5)
The young man was very polite, professional and knew what he was doing. Enjoyed doing business with you.

Review 144 (2024-03-10 - Rating: 5)
I called yesterday (Saturday) late afternoon/evening because I had a running toilet.They were able to schedule a technician to come out on Sunday (today) between 8 and 6. I got a telephone call telling me that they were on their way. I had a text message that showed me when they would be at my house. Unfortunately, the link didnt work for me.Lucas came and he was very nice. He was able to tell me exactly what he was doing and why. He fixed the problem.He also gave me a quote on my other tiolet and some helpful suggestions. He was very professional and helpful.I will be calling you again when I need a plumber.Thank you so much!

Review 145 (2024-12-03 - Rating: 5)
The technicians were “over-top” in every way. Job knowledge and efficiency make them experts but their friendliness and courtesy were appreciated extras. We will always call John Henry when we have any plumbing needs.

Review 146 (2025-01-04 - Rating: 5)
They are amazing! We have a rental property in Lincoln that we have used them on several times. They are so professional and almost always get to us the same day I call them. Highly recommend!!!

Review 147 (2024-08-09 - Rating: 5)
They were able to arrive earlier than they thought. Very knowledgeable and did a great job! Treated our home with respect!!

Review 148 (2024-06-04 - Rating: 5)
TJ did a great, thorough job with the plumbing check up and was able to quickly and efficiently take care of a couple of minor issues for us. He left things clean, was respectful, and communicated clearly with me. Thanks!

Review 149 (2024-12-31 - Rating: 5)
Profesional, Knowledgeable, and at a reasonable price. Highly recommend their services.

Review 150 (2024-07-02 - Rating: 5)
John Henrys staff were prompt, knowledgeable and helpful. However, I have concerns about the Lennox products. I had a thermostat fail after 5 1/2 years...warranted for only 5. The replacement was $1400. I called Lennox...took 30 minutes to get someone to tell me there was nothing they could do.

Review 151 (2024-11-26 - Rating: 5)
Polite and professionalDid a great job installing our new light fixtures. Took the time to show us how different types and wattage of bulbs would look. I would highly recommend Kyle.

Review 152 (2024-08-22 - Rating: 5)
Rep was friendly and professional. Good service. Thank you.I just had a new furnace installed.Justin R. and Derek S where absolutely awesome. They keep me totally informed during the entire replacement process. These guys were the best. Again Thank you.

Review 153 (2024-02-13 - Rating: 5)
We moved forward with the buy a furnace get an AC unit for free winter special (what an answer promotion). I had the furnace, thermostat, and AC unit replaced and added an air ducts cleaning. Given the big project, I had a ton of questions. Sid Hackwith answered all my questions and provided all the necessary information I needed to know. Expectations were clear and turnaround times were quick. Within a few days of signing the papers, the job was complete. We’re very happy with our new furnace, and it’s relieving know when summer arrives, our house will be nice and cool with our new AC unit. Thank you Sid & John Henry’s for a seamless experience!

Review 154 (2024-10-30 - Rating: 4)
Arrived on time, very efficient, and friendly. It was raining and was concerned that didnot have booties on to go on carpet.

Review 155 (2024-08-28 - Rating: 5)
Kyle did a fantastic job! Arrived on time, explained everything to me & finished the job in great time.

Review 156 (2024-12-09 - Rating: 5)
The problems were well-explained and I wasnt pressured to spend more money than necessary (e.g. to buy the most expensive garbage disposal).

Review 157 (2024-05-03 - Rating: 5)
Justin R, Sterling, and David M. They were so kind and respectful. They were fast and efficient. I would recommend them for any air conditioning needs. John Henry’s is certainly a lucky company to have such incredible employees.

Review 158 (2024-01-15 - Rating: 5)
The installers Justin R. and Sterling M. were prompt, friendly, respectful, courteous, and amazing as they took out the old furnace and put in the new one. Extremely tight space yet they did fabulous. I would definitely recommend them and John Henry Company. Give them a pay raise! Thank you for getting it done. I love it!!!

Review 159 (2024-09-06 - Rating: 5)
Ian was quick, knowledgeable, and efficient replacing an outside faucet and repairing leaking pipes and vacuum breaker for sprinkler system.

Review 160 (2024-03-07 - Rating: 5)
Wes and Abel were great to work with! They kept us informed every step of the process and transparent on costs. We valued their expertise and recommendations. They answered all of our questions and gave us the good/better/best recommendations to help us make an educated decision. They arrived super quick and couldn’t have asked for a better experience. Takes any stress away when something is broken! Appreciate your service and kindness!

Review 161 (2024-12-19 - Rating: 5)
Great experience, Justin and Damian were great. Very professional, quick, and clean.

Review 162 (2024-06-11 - Rating: 5)
Huge Thanks goes out to Lea, Kaleb and Josh! I had air conditioning issues today, that was taken care of professionally and promptly...what an excellent team of individuals John Henry has!High 5s Outstanding everyone!!!!Thanks tons,Mark

Review 163 (2023-11-14 - Rating: 5)
I received a quick appointment which was such a relief. Technician was here during time frame given which was another plus for me. After we walked through and I showed him everything that needed servicing, he quickly replied oh I can get that all done right now! He had everything needed for my repairs and was very quick , professional and thorough. I will be using them for all my plumbing needs from now on. What a relief to have everything in working order and so quickly! Thank you!!!

Review 164 (2024-02-06 - Rating: 5)
Response to my online request for service was less than 20 minutes. Everyone I talked to at John Henry were very friendly and professional. Josh arrived at the stated time and was really easy to work with. He did a good job of explaining what the problem was how it was fixed. I will definitely call John Henry again with my plumbing needs.

Review 165 (2024-04-17 - Rating: 5)
I left a message on a Sunday. They called me Monday morning to have someone come out and fix the issue. The person who fixed it spotted another opportunity for failure and wrapped that in with the previous one.Now, its a well-oiled machineGreat customer service!

Review 166 (2024-05-09 - Rating: 5)
A Monday morning call and they had someone at our home by early afternoon, that was super. The technician, Jesse, was polite, friendly, explained things well, and (of course) was helpful. The repair took less than 30 minutes and all was good at the Coatney household.

Review 167 (2024-06-08 - Rating: 5)
Josh did a fantastic job, answered every question and did a job that would of taken me all day in a few hours. And the quality of the water heater was far above the regular box store stuff. very pleased. Thank you

Review 168 (2024-08-28 - Rating: 5)
In the early morning hours my water heater started spewing out water so i looked for places that could help me out at this hour and John Henry was the one that answered their phone and followed up with me and my new water heater was installed before noon of the same day. I would definitely recommend John Henry and Shawn for his work and relaying of important information to me.

Review 169 (2024-04-15 - Rating: 5)
Great customer service!! From the initial call with the scheduler to the technician Kyle, A+ service. They came quickly and quoted a very fair and reasonable price. Plumbing Service was handled quickly and professionally. Highly recommend.

Review 170 (2024-03-01 - Rating: 4)
***UPDATE*** I have since received a call from a representative. They actually refunded enough money to make them competitive with other drain companies. They say they ensured me that the service professional was able to reach the main line, However, I still have no evidence or guarantee.For future customers, I would hope they would have the equipment to do minor clean-ups for services of this nature.I have increased my star rating from 2 to 4.***I run a couple of AirBnBs. I have had emergency calls for clearing roots in the drain lines and I have never had to pay as much as I did with John Henry’s. $1117. But, I was between a rock and a hard place because I had occupants.The technician who came out was pleasant but I noticed he had a smaller drain rig. I asked him how long it was and he said it was 115 ft. He did clear out a lot of roots and ran it through twice, but with no running water. Every other drain service I’ve had has run it with water.While he was running the snake, he was having problems with it jamming up. He ran the camera down there and at no point did I see where he hit the main.Because I know from prior experience that it’s 125 ft to the main, I asked him what their guarantee was. Every drain company I’ve used has given me at least a 30 day guarantee. He said they couldn’t guarantee the work. For $1117, I pressed him on this and he said a week or two.He left the drain area with sewer waste and said he didn’t have the tools to clean up the mess. So, I was left with a broom, a garbage pail, and the utility sink hose to clean it up for my guests.I’m left feeling I was overcharged. I have never been charged over $750 for an emergency call of this nature. He was there for less than two hours and left the area a mess.He asked if I wanted a bid for replacing the drain line. I told him, “No.” Insult to injury- A couple of days later, I got a call from John Henry’s asking if I was interested in an estimate for a drain line replacement. I said no, and while I had the rep on the phone, I expressed my concerns. She said she would have someone get back with me. I have yet to hear from anyone.I’m left waiting for the drain to back up in the very near future, because I do not think he got to the main run.I will not be using John Henry’s again!

Review 171 (2024-12-02 - Rating: 5)
Great and Fast service. Collin E. was professional, friendly and knowledgeable. A++

Review 172 (2024-08-31 - Rating: 5)
Amazing crew. They were on time, kept things clean and efficiently gave us a while new HVAC system the next day after having our system fail.

Review 173 (2024-09-03 - Rating: 5)
Blake was very professional and explained everything in detail. Answered all of my questions and was very very friendly and got the job done quick!

Review 174 (2024-05-21 - Rating: 5)
My service man Paul was great, knowledgeable and friendly. Everyone I talked to was super helpful and polite. They got me in the schedule right away for an issue that made me feel better getting done!

Review 175 (2024-06-07 - Rating: 5)
Cam was first to arrive and figured it out as an electrical problem and then sent an electrician to replaced the electrical panel so our air conditioning would work. Blake did a great job of explaining the problem and what needed to be done and cost. He even stayed to make sure everything was running well.

Review 176 (2024-06-11 - Rating: 5)
Excellent service Representive explained process and finished work.Discussed product benefits.Cleaned up any mess and hauled away the old unit.Also let me know that they can help with lagoons if I need future assistance.OK 👍

Review 177 (2024-05-29 - Rating: 4)
Reggie was efficient, knowledgeable, and professional. He gets 5 stars. The company gets 4 stars because they do not deduct the $75 appointment fee from the cost of the work done.

Review 178 (2024-07-19 - Rating: 5)
John B. Was very patient and very thorough with this work and explaining things to me. Took the time to show me and gave me options. Wore shoe covers indoors without asking.

Review 179 (2024-05-22 - Rating: 5)
They are very friendly, didnt try to upsale. Got to me the same day. I am a fan rhat they notify you when in their way, send an email with the technicians picture. Thats a great practice. Thank you and would recommend

Review 180 (2024-02-17 - Rating: 5)
Absolutely the BEST Customer Service team. The installers and cost estimators were above reproach. I called John Henrys at 0945hrs requesting a new Hot Water Heater. The staff showed up at 1600hrs. By 1900hrs, I had a new Hot Water Heater installed, 1935hrs, Hot Water flowing throughout House, Cleaned up the work site by 1945hrs. The dedication this team of Professionals showed proved to me there are still people out there who take pride in their work. I highly recommend John Henrys for any of your Heating - A/C needs. Giddy Up!!!

Review 181 (2023-12-27 - Rating: 5)
Ian came out late November to do a flush on our water heater. Turned out we needed a new water heater due to the fault of our own. Ian handled everything very professionally and answered any and all questions my wife and I had. He was quick, polite, and steered us in the right direction with what was best for my family in the decisions we needed to make.

Review 182 (2024-01-31 - Rating: 5)
My service call was for a water heater flush. The service tech, Josh E., was very helpful and a good communicator. He was courteous, professional, answered all my questions, explained what he was doing and why, and gave some recommendations and options for the future (particularly explaining how John Henry membership works and the benefits, but without any pressure to join). I am seriously thinking about the membership!