Western Heating, Air & Plumbing
Located in Lehi, Utah
Address: 770 E Main St Ste. B, Lehi, UT 84043, United States
Phone: +1 385-426-1906
Rating: 4.9
Services
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
- Furnace repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-18 - Rating: 5)
Tyler Harward spent a long day removing our old heating and air conditioner into system and installing a new system inside and out. Arty was with him all day. The two did a fantastic job. They were very thorough and made sure everything was set up and working properly before they left my home after a long day. I could not be happier with my install experience!!! -
Review 2 (2024-09-25 - Rating: 5)
Western heating and air did a wonderful job installing our new system! They were professional and courteous, respectful and tried to give us as many discounts as possible to help lower costs. It has been a wonderful experience including being on their maintenance plan to keep our system running smoothly. I would highly recommend this company! -
Review 3 (2024-10-25 - Rating: 5)
Western Heating and Air and the technician, Ben Nielsen, who came out for the AC and Furnace visit provided high quality service both before, during and after the visit. I talked to Savannah on the phone, and she was very courteous and helpful. Ben was very helpful in talking to me about what he saw and gave me options to fix without pressuring me to buy services on the spot. I will definitely choose to use them again. -
Review 4 (2024-08-18 - Rating: 5)
After getting bids and information from several different places Western was by far the most complete and the one that listened to our concerns. Tyler and Arty did an amazing job from start to finish, and when Brennan was free from another job he came out to help as well.For the first time since our house was built, including the builders changing out or original system, our house has been comfortable and capable of beating the heat without freezing over.I couldnt recommend this company and the people weve dealt with more and we are truly appreciative of the quality of life they helped us now be able to enjoy.Thank you! -
Review 5 (2024-09-20 - Rating: 5)
Very pleased with my interaction with Western Heating & Air. We were having some issues and had Michael come out and take a look and he was so thorough and helpful and friendly. Later on the day of the install we had Tyler and Arty and they worked hard and went so far above and beyond doing little things in my furnace room just to be helpful (cleaned a drain and a few other random fixes just because). Truly great guys that were professional and thorough. Would certainly recommend to anyone. -
Review 6 (2024-12-23 - Rating: 5)
My family returned home today to a house that is 45 degrees. Extended family is set to arrive today as well. We will have 4 children under 4. Two of them being under 6 months old. The company sent out 2 different technicians and replaced the piece that went out. With it being so close to Christmas this makes the world of difference and saves Christmas! Thank you to the 2 wonderful technicians that came out! -
Review 7 (2024-09-21 - Rating: 5)
Shawn and his team at western were fantastic. Did a wonderful job getting our system in place. He gave us a great rundown when they were all done. Could not be happier with the service. -
Review 8 (2024-12-07 - Rating: 5)
My technician, Devante, was awesome. He was super kind, friendly, knowledgeable and easy to work with and he did great work. I’m really happy I chose Western Heating to help fix my furnace. I feel like a lot of companies take advantage of you and I feel like Devante was very upfront and honest in the help he rendered. Would recommend to friends and family. -
Review 9 (2024-09-11 - Rating: 5)
Derek W. came out today for plumbing and was incredibly prompt, thorough, and kind. He answered all our questions, gave us some tips, and helped coordinate getting more work done that we needed with HVAC. I was genuinely blown away by the quality of service and the compassion he had for the situation. I will not hesitate to recommend Western to everyone in the future and were very thankful that we found you. -
Review 10 (2024-08-20 - Rating: 5)
Hunter Petersen was amazing! Not only was his diagnostics and repair of the issues great — which I have frankly come to expect, & trust at Western — but his personal interaction was helpful and informative. I checked occasionally to see what was going on during the approx 6 hour repair. He always took time to explain the issues, draw diagrams so I could understand and answer all my questions. He asked if he could help me a couple of times when I was working in the yard, and once when my dog started barking at the “stranger”, he squatted down, called her over and talked to her — problem solved. Hunter is a great representative of the “Red Handkerchief Promise”. -
Review 11 (2024-08-19 - Rating: 5)
Curtis was very knowledgeable and professional in looking at my furnace and air condition unit. He arrived on time which I really admire. He worked fast but complete. Changed my furnace. Very polite young man and even ask if I needed any help with something he could do for me. -
Review 12 (2024-08-07 - Rating: 5)
My AC went out, so I called Western Heating & Air and Hunter came out to evaluate. He was friendly, personable, knowledgeable, very tidy, and professional. He confirmed the diagnostic tests with pictures, detailed explanations, and options. He was able to get the system up and cooling that night and ordered a part that was very worn and leaking oil. He has since replaced it in a timely manner. I found it very refreshing that Hunter and other coordinators at Western were great at communicating expectations and updates. I’m very pleased with their services and definitely recommend. -
Review 13 (2024-12-13 - Rating: 5)
We’ve had great experiences with western heating air and plumbing. They always communicate well with us on service done, needing and recommended. Very transparent and we have truly appreciated this. -
Review 14 (2024-10-15 - Rating: 5)
I hired slightly cheaper company come out a month ago to look at our a/c that was acting up and they were unable to diagnose our issue.Hunter with western came by today and was able to quickly diagnose and solve our problem. He was patient, and extremely accommodating.My husband, who usually handles this type of thing, was out of town. Hunter took the time to explain to me what was going on in way that I could understand and answered all of my questions.Everyone I’ve met from Western so far has been the type of person that I feel totally safe having in my home and around my small children. Hunter is no exception and big kudos to Mitchell for bringing him onto the team and coordinating with him to get us taken care of. -
Review 15 (2024-12-02 - Rating: 5)
Michael our technician came in to check our furnace and was very thorough, transparent, and educated me throughout the process of reasons why the furnace may not be operating properly. He fixed it and I was very satisfied with the response and results. Thank you! -
Review 16 (2024-10-24 - Rating: 5)
Hunter did an awesome and thorough job of going over everything and finding the root issue with our furnace. He went above and beyond to make sure we were taken care of and painted a clear picture of things that would improve the effectiveness and longevity of our system. I definitely recommend Western based on my experience. -
Review 17 (2024-11-21 - Rating: 5)
Routine winter checkup on furnace was thorough and the report was very detailed. It was designed to sell more services and in the end felt a tad uncomfortable. But work itself was excellent. -
Review 18 (2024-11-22 - Rating: 5)
Job was done before 5:00 pm. Everything went smoothly. I was surprised by how quiet the team was. My house is small and you can hear everything. They were great. Thanks -
Review 19 (2024-08-01 - Rating: 5)
Gabriel was exceptional. Super thorough and kind. I loved how detailed oriented he was and made sure I knew each step. Got me up and running in no time. Western is great. Been using them for 20 years and will always go to them👊🏼👊🏼💯💯 -
Review 20 (2024-09-07 - Rating: 5)
This company was great. I had another company who put in a AC unit and they did a lot of things wrong. Jimmy did a great job getting our AC back in order and he was so kind to me because I was very frustrated with the other people. I would recommend western to anyone. -
Review 21 (2024-09-21 - Rating: 5)
Brent was great to work with. He did a thorough review of our existing system and then answered my endless questions with patience and knowledge that made me feel comfortable with what I was getting a bid for. -
Review 22 (2024-11-02 - Rating: 5)
Seth H. Was great to work with. He did a great job and we are back with water again. Thank you Western plumbing for fitting us in your Saturday schedule on such short notice. -
Review 23 (2024-11-15 - Rating: 5)
Great customer service. Tyler did a great job installing our new furnace. Very friendly, knowledgeable, and professional. I highly recommend this company. -
Review 24 (2024-12-27 - Rating: 5)
Ben N. Was very friendly and talked to us about the board and surge. He came on Christmas Day and came back the next day. Appreciate d it!! -
Review 25 (2024-09-18 - Rating: 5)
Tyler, Arty, and Brennan were absolutely amazing and went above and beyond in all aspects of their work, which included installing entirely new furnace and A/C units and upgrading duct work to give us the most efficient possible airflow. If we could give them 10 stars, we would!! Also, a big shoutout to Jose, who identified the problem, and to Brent, who patiently walked us through every step of getting the right system for our challenging situation. -
Review 26 (2024-10-17 - Rating: 5)
Great company. Amazing work! Hands down best in the SLC area that i have found by far. Quick and efficient, very friendly, quality products. Thank you for your amazing help and great advice. -
Review 27 (2024-08-26 - Rating: 5)
We had a new HVAC system installed, and are very happy with all of the staff at Western, maintenance of the old system, sales rep to explore options, and the install crew headed by Keaton. The install crew communicated well, were very competent, and left the work areas better than they found them. -
Review 28 (2024-08-06 - Rating: 5)
I was a bit concerned to use western, I always used Main Street who merged with western. To my delight, Jose was great, very friendly and easy to talk to. In future, I would love to have Jose do future needed repairs. I was very pleased with Western plumbing and HVAC’s response and the excellent work performed -
Review 29 (2024-12-04 - Rating: 5)
Everyone was super professional throughout the process. Grateful for good people that helped us make an important decision and then execute on the installation. Highly recommend!! -
Review 30 (2024-07-10 - Rating: 5)
Kyle and Brandon came out to replace our old, broken A/C unit and install our new one (which we miraculously scheduled before the heatwave got started, extra thank you for that). They were both super professional, super nice, and super helpful. Got everything running perfect. Thank you so much! -
Review 31 (2024-10-15 - Rating: 5)
I am not very trusting of “service men” - it seems they find a problem but it is not the cause of the main problem you called in the first place. This time was different with Gabriel. He was open along the way of the issues he found. Which gave me options on how to go about repairs that could be contributing. He was fantastic! I would have him come back! -
Review 32 (2024-08-09 - Rating: 5)
I called Western after one of the other big companies canceled and rescheduled my appointment for 3days later. I had a leak that wasn’t an emergency, but it was still an active leak. I loved how quickly (same day on a Sunday) I was able to get in. My technician Nic M. was amazingly helpful, friendly and informative and didn’t have any problem answering my 1 million questions. As a woman I really appreciated that Nic didn’t condescend to me when I didn’t know the proper terms for everything. He really took time to understand my questions and explain things in terms that I could understand. Seriously 10/10 would recommend. My husband and I are generally DIY, and even though the price point was twice as much, I feel that it was totally worth it because of the expertise and expediency with which my project was completed. -
Review 33 (2024-09-10 - Rating: 5)
Gabriel was very prompt and professional. He was great at explaining everything he was going to preform. He walked us through the entire process and updated us as he went. Exceptional service. Thank you Gabriel! -
Review 34 (2024-11-06 - Rating: 5)
We highly recommend Western Heating & Air. 2 new homes locally over 17 years we have received excellent service, skilled technicians, no hard pressure sales, just quality service. Their Spring & Fall tuneup membership is highly worth it. -
Review 35 (2024-06-28 - Rating: 5)
Western Heating, Air & Plumbing quickly came to the rescue when our air conditioner went out, they even sent a technician on the same day. Unfortunately, we had to replace our old unit but Keaton and Brandon were able to complete the job withing a few short hours. They were very friendly and professional! Thank you Western Heating, Air & Plumbing for providing such a reliable service! -
Review 36 (2024-06-17 - Rating: 5)
Not only is Western heating and air amazing. From Brent the sales rep to our installer’s Kyle and Parker who were very professional, kept us informed the entire time, did an amazing job and were very courteous. As a homeowner, you want to feel safe and secure and they did that. Great job guys. You have earned a customer for life. -
Review 37 (2024-07-05 - Rating: 5)
Jose arrived early within the time frame I was given and was very kind + professional. He was super knowledgeable and patient while helping me figure out which repair option would be best for us. He fixed my AC on the spot in less than an hour- would definitely recommend them!! -
Review 38 (2024-06-13 - Rating: 5)
We just had 2 furnaces and an AC unit replaced by western heating and air. We have nothing but great things to say. Ben came and found the issues, Jose gave us the options their company had for us, and Tyler, Sean, and Keaton installed everything. They worked really hard, were very professional, thorough, patient, and made us feel very comfortable. We’ve had only good experiences with this company and the people who work for them! We will definitely use them in the future! -
Review 39 (2024-08-30 - Rating: 5)
Western heating, air & plumbing does a good job. I have used them for a while now for HVAC and think they do a good job.I had them do some work on my ducts and some of the work had problems. They made it right. -
Review 40 (2024-08-06 - Rating: 5)
I have had a few things happen to our HVAC over the year and Western has been nothing short of stellar. I don’t leave many reviews but everyone from dispatch to Hunter our service tech have phenomenal customer service. It’s the little things, the respect, the explanation of what is going on, the professionalism. You just don’t see that in the trades much these days so I feel an obligation to share my thoughts. You know Disney magic? It’s kind of like that but for an HVAC company. They have my business for good! -
Review 41 (2024-10-23 - Rating: 5)
Western heating and air is quick and efficient and a great price for their work. We’ve been really happy with this company. -
Review 42 (2024-08-19 - Rating: 5)
Derek has been very helpful during our remodel. He arrives on-time, understands the various phases of the remodel & leave the home spotless. -
Review 43 (2024-07-16 - Rating: 5)
Excellent service! I had Hunter out here to fix our AC. He diagnosed and quickly fixed the issue. I’m satisfied with not only the work but also, his friendly and professional attitude! Thanks Hunter! -
Review 44 (2024-08-02 - Rating: 5)
Derek was very professional and polite. Knowledgeable about his profession along with being aware of cleaning up when done. Highly recommend him and his company. -
Review 45 (2024-12-17 - Rating: 5)
Ben did an excellent job was fast and answered all my questions. He definitely went above and beyond the call of duty. -
Review 46 (2024-05-24 - Rating: 5)
I love Western Heating and Air. Tyler and Parker did an amazing job installing a furnace and Air Conditioner. I was so impressed with the quality. They worked hard and tirelessly. They were detail oriented and customer focused. I think they did an awesome job in being creative in making any needed adjustments. I highly recommend this company because of my experience from beginning with Brent in the Sales process to completion with Tyler and Parker on installation. -
Review 47 (2024-12-21 - Rating: 5)
Gabriel was great! He was professional and friendly and quickly resolved our issue. -
Review 48 (2024-07-03 - Rating: 5)
Had a great first experience with this company for a tuneup. The technician was courteous and after everything was done, he went through the status of my A/C and pointed out the good and the bad. No pressure at all to his recommendations, basically a heres what I recommend you need to do, what would you like to do? -
Review 49 (2024-08-03 - Rating: 5)
Nick was incredibly great to work with! He answered all my questions, and gave me the advice I needed before booking my heater replacement. 10/10 would Nick again. -
Review 50 (2024-07-06 - Rating: 5)
Brent had extra time in his schedule and was able to get to us a day early. We appreciated it since the temperature was 95 degrees outside. Brent was able to figure it out quickly and had our A/C running within a few minutes of arriving. Thank you! -
Review 51 (2024-07-30 - Rating: 5)
Hunter Petersen did a fantastic job! He was quick to diagnose the issue and clearly explained our repair options. Absolute professional. -
Review 52 (2024-07-01 - Rating: 5)
I have been super happy with WESTERN heating and air. Justin McBride and Payson came to my home and were fantastic about getting the air conditioner to run quieter and do a better job. I’m so impressed with their work ethic and the respect they had for my home. If I had an HVAC company, I would hire those two. Great job!!! -
Review 53 (2024-05-16 - Rating: 5)
Michael was very professional and friendly. He worked efficiently and did an excellent job, installing my heater and air conditioner. I was very pleased with the finished installation including my new thermostat. He did everything to make sure that my home stayed clean and everything was cleared away when he was finished -
Review 54 (2024-11-14 - Rating: 5)
Great service. Had to get a new water heater and Seth installed it quickly and explained it to me. Great work! -
Review 55 (2024-05-09 - Rating: 5)
Hunter P. was fantastic today in helping us with a tune up and review of our AC and furnace systems. We were SO impressed with the thoroughness and his professionalism! I loved how he wore shoe covers when coming in from outside and walking through our home. He was so attentive and clean with his work and appearance! I would highly recommend Western Heating & Air! -
Review 56 (2024-08-10 - Rating: 5)
I was very pleased with the prompt response to our A/C failure. Devante provided great service and I appreciate his upbeat attitude. -
Review 57 (2024-11-23 - Rating: 5)
Ty was great! He showed us before and after photos of our drum cleaning on our furnace! Very satisfied and would recommend Western for your heating/AC needs! -
Review 58 (2024-05-30 - Rating: 5)
Carson from Western Heating did a great job fixing my thermostat to work with the AC and heater. He was very thoughtful about me and my home. He was able to fix something several people tried to fix and failed. Very trustworthy. Thanks Carson! -
Review 59 (2024-06-18 - Rating: 5)
Hunter and Ty were amazing! They got our air working perfectly and did a spectacular job. Would highly recommend Western Heating & Air and especially Hunter and Ty. -
Review 60 (2024-08-27 - Rating: 5)
Shawn spent allot of time installing and working to get our ac working. He was very diligent and knowledgeable! Thank you -
Review 61 (2024-06-24 - Rating: 5)
Western Heating and Air did a great job replacing our furnace and air conditioner. They arrived on time and finished the job in one day. They cleaned up their mess and explained everything they did. I would recommend them to a friend. -
Review 62 (2024-11-19 - Rating: 5)
Michael T. was very efficient and prompt, he was very easy to work with and did a great job. -
Review 63 (2024-07-22 - Rating: 5)
Brenan was professional, friendly, thorough and very detailed. Left everything better than it was when he got here. Great all around. -
Review 64 (2024-12-31 - Rating: 5)
Jimmy is an excellent technician and a joy! Friendly, courteous, knowledgeable, respectful, such a hard worker! -
Review 65 (2024-04-13 - Rating: 5)
Seth and Mark showed up with back to back appointments we were able to schedule and completed their services quickly and efficiently! They were very professional and personable. I would highly recommend Western Heating and Air to everyone! -
Review 66 (2024-05-28 - Rating: 5)
Western Heating and Air has done a great job with the installation of my new AC. They’re prompt, knowledgeable, and professional. Kyle and his team are awesome and they took care of my AC just in time for summer. I would definitely recommend Western Heating and Air -
Review 67 (2024-08-07 - Rating: 5)
Jose was professional and explained everything very well. He helped me create a cool home for my family. Thank you -
Review 68 (2024-11-25 - Rating: 5)
Mike J came to do routine maintenance on our 2 furnaces. He arrived when anticipated and was very professional. He answered my questions and left me with a report that was helpful. I was very pleased with his service. -
Review 69 (2024-09-01 - Rating: 5)
Ben did an excellent job diagnosing the issues with and fixing our AC, and was super friendly! Even gave our dog a treat! -
Review 70 (2024-07-15 - Rating: 5)
Western air is a wonderful company. They answered all my questions and made it very easy when I had to make some changes to my appointment. I got text updates so I knew when the tech was coming. Gabriel (the technician) was very through and professional. He did a very good job and even wore booties to keep my house clean. I was very impressed. He really went above and beyond. I also like that Western Air does both air and heat. I will be a repeat customer!I had Tyler out today to fix the AC. He is very professional and helpful did a great job.Once again I (sadly) had an air conditioning issue. It was perfect timing as I was getting my yearly check up for my system. Aaron M. came and figured out my issue. He also had to special order a part. He was able to get the part early and came days sooner so we didn’t have to live without air any longer. He really did go above and beyond.Jose is the best technician ever! We have used him many times now and he is honest, kind and really thorough. He is really the best ever!We have been using Western heating and air for a while now and just started using them for plumbing as well. Seth came to our house when we had a major floor from a toilet overflow. He was so professional and kind. He went above and beyond to find out problems. He was so thorough and wouldn’t stop until he was certain he found the problem. We will use Seth again for sure. -
Review 71 (2021-08-07 - Rating: 5)
We had a new furnace and AC unit installed and were very impressed. Excellent communication and coordination. From sales to install, every promise kept. Thanks Mark and Hunter 💯 -
Review 72 (2024-05-25 - Rating: 5)
We wanted to let you know that Seth H. has done excellent job in my home. Its been a while since he worked on my home. I am here to say that Seth is the best plumber I have ever encountered in my 30 years. Hes helped us get through a lot of problems in my house. Ill remain your customer forever.Thanks Seth & Westerners! -
Review 73 (2024-08-19 - Rating: 5)
They were great to work with. There were some issues with the product during installation but they sent a technician out right away and they fixed it. -
Review 74 (2023-07-15 - Rating: 5)
We have had Western Heating service our A/C and furnace for years. They always have the nicest people who seem very knowledgeable and do a thorough job. I’ve liked every person who has come. We recently needed a new A/C and furnace (because of age and they weren’t functioning well) and they did a total overhaul, replacing the entire system. Sharee got us started and she was awesome. We felt so comfortable with her. She took her time and answered every question, showed us the system and what was wrong, offered an idea we hadn’t heard of to have better balance and air flow and was a delight to work with. She’s followed up to make sure we happy with the service and comfortable with everything they were going to do and everything that was done. She helped us with a price we felt comfortable with. We went forward with this because we really liked her and felt we could trust her and the company to take care of us. Keaton and another man came to install everything. They were great. Super nice, professional, knowledgeable, respectful and just great guys. They took care of everything and did a great job. Overall we’ve been so happy with each service performed, each person involved and this whole experience. Many thanks! -
Review 75 (2024-08-22 - Rating: 5)
Hunter from Western was efficient, thorough, professional, and friendly. Really happy with the options he provided and the work he did. -
Review 76 (2023-10-04 - Rating: 5)
Jose was amazing! He did a great tune up for my furnace and a few little things to help efficiency and longevity of my unit. He was super nice and personable, gave advice and was very knowledgeable in answering some questions I had. Recommended a program that did same me money and will in the future too! Honest up front price and fair. Trust is huge! Highly recommend! -
Review 77 (2024-07-12 - Rating: 5)
Always receive excellent service from Western heating and air. The service tech today, Hunter Peterson, is as professional and friendly as they come. Highly recommend. -
Review 78 (2024-08-10 - Rating: 5)
Aidan came to help us out with our air conditioner. He was very knowledgeable and explained everything well. He was also super nice. We’ve always had good experiences with this company. -
Review 79 (2024-04-25 - Rating: 5)
I recently had Devante come for an AC tune-up and inspection, and I must say, his professionalism and expertise were truly exceptional. From the moment he arrived, Devante exuded a sense of confidence and competence that immediately put me at ease. He meticulously inspected every aspect of my AC unit, explaining each step of the process with clarity and patience. Not only did he identify any issues efficiently, but he also provided valuable insights on how to maintain optimal performance in the future. Devantes dedication and commitment to customer satisfaction were evident throughout the service, and I can confidently say that he exceeded my expectations in every way. I highly recommend Devante to anyone in need of HVAC services – you wont be disappointed! -
Review 80 (2024-07-24 - Rating: 5)
Nic was very knowledgeable in fixing my bathtub handle. All went well even when he had to work hard at getting the old piece out! -
Review 81 (2024-02-12 - Rating: 5)
Have had Western Heating and Air (previously Mainstreet) service our furnace and A/C system for severs years now. They have been awesome! They always do a great job. Every tech we have had has been friendly , on-time, efficient, and communicates the problems and or services done in detail. Very pleased. -
Review 82 (2024-06-21 - Rating: 5)
Hunter, Ty and Easton from Western heating, Air and plumbing were fantastic. They were professional and did exactly what they said was needed leaving me with confidence and the house cool. I recommend them!!!!! 👍 -
Review 83 (2024-06-27 - Rating: 5)
Professional and courteous. Arrived to the appointment on time. Very happy with the service and would recommend. Thank you! We have air conditioning again. :) -
Review 84 (2024-07-30 - Rating: 5)
Hunter was very thorough n efficient! Explained everything thoroughly. Repaired AC quickly! Workin like a charm! -
Review 85 (2024-04-18 - Rating: 5)
I love love Western Heating, Air & Plumbing. They have fixed, replaced and installed everything I needed. During my yearly maintenance I decided to add some extras to my hvac system that included an Easy Start Kit ….and can I just say, WOW!!! My a/c has never been quieter! I have a new updated system with all the bells & whistles, from air scrubbers to dynamic filters and I’m so happy. This will be a healthier spring & summer season.Thank you!!!! -
Review 86 (2024-07-11 - Rating: 5)
Ive had western heating, air and plumbing do both my HVAC and help with plumbing. Theyre prompt and communicative, and decently priced. -
Review 87 (2024-07-27 - Rating: 5)
Jose and Western were outstanding from the moment the diagnostics started, through the process of offering options, and completing the work. -
Review 88 (2024-03-05 - Rating: 5)
Called for appointment to have water filter installed. Derek determined part needed to be special ordered. 24 hours later part arrived and installed next day. Friendly and professional service all around. Whats more, the price was right. Highly recommended. Western Heating, Air & Plumbing is my go to firm and Derek is my guy. -
Review 89 (2023-07-22 - Rating: 5)
Amanda was excellent in every way she was very knowledgeable and quickly detected the problem and informed me what it would take to fix it. My luck she had the part on her truck and had it installed in 30 minutes or less. She answered all of our questions. Also your company responded very quickly. We were dying in the heat and with an hour or so after she left our house was livable again. I would highly recommend your company and Amanda to anyone that ask -
Review 90 (2024-06-10 - Rating: 5)
Seth did a great job replacing our water heater same day. He did a wonderful job explaining what needed to be done and left everything supposed clean. -
Review 91 (2024-05-01 - Rating: 5)
Asa did an amazing job, meticulously examining all the functions of my HVAC system. Took the time to sit down with me and review all of the diagnostics. Clearly, very well, trained, courteous, and communicative -
Review 92 (2024-05-10 - Rating: 5)
Very thorough summer tune up for our a/c units. Sedric was fabulous. Very professional and knew what he was doing. 10/10 would recommend! -
Review 93 (2025-01-05 - Rating: 5)
Woke up on a Saturday with cold water, not only did they go out of their way to accommodate but was friendly and fast! And fixed my water heater. Recommend -
Review 94 (2024-07-25 - Rating: 5)
Kyle was amazing, very knowledgeable, and very professional. I would highly recommend his company. -
Review 95 (2024-02-25 - Rating: 4)
Edit: Jeff the service manager called me and asked if they could come by and check their work. They came and corrected multiple things and took time to try to make sure I was OK. Although my initial experience was not good they tried to make it right and I appreciate that.They tried to take advantage and run me for my money quoted 7k for parts and labor and was recommended a new furnace. Had two other companies check my furnace and there was a small clog in the drain that they washed out and everything is working like normal. Wouldnt call them again. -
Review 96 (2023-07-15 - Rating: 5)
Very happy with Western heating! Hunter Peterson was awesome! He explained everything to me and was able to get my AC working again for way less than the other companys quote, mainly because he was willing to do the minimum needed to get it running, allowing me time to decide if I want to do more preventative repairs or replace my whole unit. -
Review 97 (2024-07-02 - Rating: 5)
Seth was ready to go and even went and got the new sink fixtures right away. He upgraded piping and fixed the leak. He explained the best way to clear hair from the drain. He also checked to see if my necklace was there but sadly it was gone. But now my sink drain cover easily opens and closes. He worked diligently and was open for questions as I have an inquisitive mind. We will be asking for him again if we have any plumbing needs. Western Heating Air and Plumbing are our call when things need fixing or updating. -
Review 98 (2024-10-18 - Rating: 5)
Timely, efficient, competent. Very satisfied with the work done and professionalism with which it was accomplished. -
Review 99 (2023-11-30 - Rating: 5)
Mason was one of the kindest service technicians I’ve ever met. He was knowledgeable, conversational, and incredibly good at his job. He made me feel very Confident in selecting their company to work with. Highly recommend! -
Review 100 (2023-07-25 - Rating: 5)
Tanna did a phenomenal job getting us taken care of. She was responsive, even coming on her day off, and went the extra mile to get us taken care of. She was friendly and easy to have around, and did a great job of explaining the work being done and what we were charged for. We were very happy with our service! -
Review 101 (2023-01-25 - Rating: 5)
Gabriel was excellent. He serviced our system, explained the process, shared pictures of our system and the repair / replacement motor in addition to thoroughly explaining each step while he was here. He made recommendations for care to extend the life of our furnace. He took great care of our home, was knowledgeable, polite and very professional. He took time to answer all my questions. I did not feel rushed and he was very professional. One of the best service experiences ever! Extremely pleased! René K -
Review 102 (2024-11-22 - Rating: 5)
Scott worked through the install neatly and very quietly. Nice work -
Review 103 (2024-12-07 - Rating: 5)
Tech was very professional and friendly. Great job explaining everything to me. -
Review 104 (2024-08-29 - Rating: 5)
We really appreciated how he tried to advocate for us to help us get the best price we could. -
Review 105 (2023-11-15 - Rating: 5)
Western heating and AC install team did a great job installing our new system in one day. Had a few hiccups but easily came through and when confused was not afraid to call in his manager to make sure he was on track. Great job! Thanks Terence -
Review 106 (2024-03-11 - Rating: 5)
Wow! Hunter was amazing and provided the best quality service I have ever gotten. He treated my unit as if it were his own and ran all appropriate diagnostics to keep my unit working well! Thank you so much Hunter! -
Review 107 (2023-10-09 - Rating: 5)
Our Carrier system was heating and cooling poorly. Had other Services out (Superior Water) several times and they never found a real issue. Ben N, our technician, analyzed and found the issue then returned with new motor and cleaned the fan system (which had a ton of wall board and paint residual from the new construction). The difference is amazing. Have them consult especially if you have a new home with issues. -
Review 108 (2024-07-07 - Rating: 5)
Hunter is very real and down to earth and knowledgeable he helped diagnose and fix a capacitor issue tysm! Highly recommend -
Review 109 (2024-01-19 - Rating: 4)
Western got someone out to my property right away, explained what my options were and completed the work in very timely manner. Less than 24 from service call to new system installed. Quality work and good service. -
Review 110 (2024-11-09 - Rating: 5)
Woke up to a cold shower and a broken water heater. They had it replaced within hours! Great service! -
Review 111 (2024-09-07 - Rating: 5)
We use Western for all of our heating and AC needs. They are always so friendly and knowledgeable. -
Review 112 (2023-07-28 - Rating: 5)
This company is wonderful to do business with. Tanna did a phenomenal job cleaning my AC unit. She did a thorough inspection of my furnace and explained everything to me. Communication leading up to the service was great. The price of the service was incredibly reasonable. I will use this company for all my HVAC needs! -
Review 113 (2023-12-12 - Rating: 5)
Very professional and understood our urgency. Our furnace died and they were even able to move our appointment up a day so we wouldn’t freeze. THANK YOU and Thank You Jose for being so professional and respectful while in my home. -
Review 114 (2024-10-28 - Rating: 5)
Very hard working, very professional. Explained everything to me. Great work! -
Review 115 (2023-07-31 - Rating: 5)
Sam & Kyle did an awesome job on our new AC unit and Furnace today. Started with top notch service from Tanna on Friday and now first of the week, we’re sitting cool with a nice new unit. Very professional and knowledgeable, look forward to welcoming you all back for annual service! -
Review 116 (2023-12-13 - Rating: 5)
Brock and Devante were amazing and very professional. They kept me informed during the process and finished the install in a timely manner. Highly recommend hiring them for your HVAC needs! -
Review 117 (2023-09-21 - Rating: 5)
Jose is an expert and very professional. My AC was running loudly, he fixed it and Sven educated me on better ways to maintain my air in my home and take care of my appliances. He helped me change my filter as well. I am grateful for quality, reliable workmanship as its hard to find these days with companies. -
Review 118 (2024-10-20 - Rating: 5)
Very confident and detailed oriented will explain everything so that there are no surprises. -
Review 119 (2023-12-16 - Rating: 5)
Gabriels expertise and professionalism were evident in resolving our furnace issue. His insightful suggestions to prevent future problems showcased his knowledge. Additionally, his friendly demeanor made the experience positive. Grateful for Gabriels excellent service! -
Review 120 (2023-05-11 - Rating: 5)
Had our system start to die late last night, and they were able to send someone out this morning! Gabriel came out and was so awesome, giving us all of our options! He was on time, exactly as scheduled- which is super appreciated!! Even being undecided of how we wanted to move forward, he offered to take care of an abandoned, pesky birds nest that had been torturing me for the last 6 months 🤣❤️ It was completely unrelated to the call, yet he still got his ladder out and took care of all of it for me, knowing I couldn’t reach it— just because good humans ❤️ The best for sure and I will forever appreciate!!! (Y’all better take care of and retain that one!!!) We’ve seriously had dozens of workers in and out of this home since moving here, and not a single one would have gone above and beyond like that. -
Review 121 (2024-04-26 - Rating: 5)
Jose was very thorough and informative. I wish he would have told me everything was free and my ac was fine but that’s not how life goes. Would recommend though. -
Review 122 (2023-10-26 - Rating: 5)
Do yourself a favor and call Western for any HVAC work needed. You will not be disappointed. I just had my furnaced tune up and Im extremely pleased with the service provided! Jackson G showed up on time with friendly and courteous smile. He explained the entire process and got right to work. He is very knowledgeable and did a great job. He was able to identify why my furnace was not working properly. The tune up was VERY through! Jackson demonstrated knowledge, honesty and friendliness. 10/10 would recommend!! -
Review 123 (2024-09-09 - Rating: 5)
Great information explained in details everything. Very friendly and would recommend him every day!!!! -
Review 124 (2024-08-10 - Rating: 5)
Our heater was not working. Western Heating & Air was able to send Devonte a technician within 24 hours! Devonte was so kind and considerate. He insisted on covering his shoes, even tho I didnt require it. He was honest and knowledgeable in telling me what the problem was and what it would take to fix it. I felt like I could trust him. HUGE! I recommend Western Heating & Air to anyone who needs assistance with their furnace or A/C. -
Review 125 (2024-11-20 - Rating: 5)
Colby was so great! Very friendly and respectful. I appreciated him educating me on how to maintain my furnace and also things I can add to level up my system and its efficiency. Thanks for your help, Colby! I will request you to help again in the future. -
Review 126 (2024-03-21 - Rating: 5)
This really has been a great company to work with, every team member that has worked on our system has been so polite and great communication. Devante was no exception, very polite, great communication and great to work with! -
Review 127 (2024-02-29 - Rating: 5)
Asa did a wonderful job for us. He was good to bring in extra guys to make the job go faster and he explained everything sufficiently to us. A great experience overall! -
Review 128 (2024-07-07 - Rating: 5)
Great guys. Job very well done. And ahead of schedule. Definitely would call them again! -
Review 129 (2023-06-06 - Rating: 5)
This is my second time using western heating and air and I love them! They have a monthly subscription that will save you a little bit of $ over the course of a year. They are quick to come after I call and schedule an appointment and I love the personal touch of how they send a txt when the technician is on their way and a picture of the technician so you know who to expect. Each technician has been sharp, clean cut and so kind. Highly recommend this company as we have our primary residence and the rental property on subscription. -
Review 130 (2024-01-24 - Rating: 5)
Derek was absolutely amazing. He removed and reinstalled a brand new water heater For my family All by himself Poor thing He did a great job Answered all of our questions A very nice Interaction Overall And wonderful customer service Thank you Derek -
Review 131 (2024-05-01 - Rating: 5)
I serviced our air condition. He did and excellent job. He was very friendly and explained all the details of his service. Five stars excellent!! -
Review 132 (2024-05-31 - Rating: 5)
Technician Justin McBride did a great job of explaining his troubleshooting approach so that I was comfortable with the work being performed. Bottom line, he cares. He busted his tail to make sure I got what I paid for, and he did an awesome job of following-up with me over the course of a 3-day repair in which he ensured I was never forgotten about despite being pulled in many different directions. Great proactive communicator! -
Review 133 (2024-01-02 - Rating: 5)
Did a great job, clean, friendly, and took time to talk me through the plan. Did offer me additional services that he thought I might be interested in and gave some great reasons why, but wasnt pushy at all. -
Review 134 (2023-08-21 - Rating: 5)
Jose was really wonderful. Great at small talk, very professional, kind, knowledgeable and fixed my issue. He even stayed a lil late just to make sure everything was working. Checking on the vents and system multiple times before he left. He’s wonderful. This company is wonderful. I go to them for all my hvac / ac / Furnace needs 🥰🙏 -
Review 135 (2023-07-27 - Rating: 5)
Quick and efficient. I use Western because they are BBB accredited and great prices. Just had soft start attached to my AC. The service technician reminded me that if I ever have to get my AC replaced that soft start can go with it (my AC is currently 17 years old.) -
Review 136 (2024-09-14 - Rating: 5)
Seth Harwood is a top notch plumber. I had developed a clog in our pipe system. He skillfully located, and worked very hard to clear the lines the way they should be cleared.He did a quality , thorough job and I would highly recommend him to anyone with plumbing issues. -
Review 137 (2024-07-10 - Rating: 5)
Derek did an amazing job! Professional in every way and punctual—Thank you! -
Review 138 (2024-02-13 - Rating: 5)
Seth was on time, very friendly and professional. He completed the job quickly and made suggestions to help keep my system running smoothly. -
Review 139 (2022-10-25 - Rating: 5)
Tyler identified the problem quickly and gave us multiple options for the repair. He also saved us a ton of money by tracking down and using parts under warranty. Bre was also very helpful in getting our repair scheduled days earlier than expected. Overall a great experience. My wife and I have decided to use Westerns service program on a regular basis for all of our heating and AC yearly services. Thank you for taking such good care of our home. -
Review 140 (2024-04-19 - Rating: 5)
Gabriel was personable and went above and beyond. He explained results and concerns well and I have a good idea of what I need to plan on in the near future. -
Review 141 (2023-04-28 - Rating: 5)
Got amazing service on our furnace. Devante was knowledgeable, explained things well, worked fast, and was very thorough. Saved a ton of money using them over the quote we got from Any Hour Services. Western definitely earned a lifetime customer. Thank you, Devante! -
Review 142 (2023-03-14 - Rating: 5)
I know there are cheaper tune-ups for your furnace and A/C, but you pay for what you get, and Westerns service was top notch, and provided a health report of my units unlike the three other, cheaper companies I called. An actual report emailed to you showing the difference in efficiency before and after they were done tuning it up. Well worth the cost. To say nothing of the fact they took their time educating me all along the way, took the time needed for each unit (wasnt just a 30 minute, XX-point inspection), were kind, professional, extremely thorough (even wiping down surfaces that werent necessarily part of the package). All without any up-sale pressure. We will definitely continue to use Western Heating and Air for our ongoing maintenance and repair needs. -
Review 143 (2021-11-01 - Rating: 5)
They were a little late past the window that was given but the service was excellent and communication about options and pricing was transparent and fair. Payment is easy using a tablet to sign and pay with a card. Taylor was friendly, funny and professional, along with the guy he was training whose name I cant recall. I would use this company again, but I would like to see them work a little more on their time boxing.Update: Last time I had repair done on my AC I had signed up for their membership to have them come back to check up on the furnace in the fall and the AC in the spring. I just had my fall check-up and Devantewas not late. In fact he was a little early. He was very nice, respectful and explained everything well. He showed me the results of the tests he ran and recommended replacement of a few parts. He offered me 3 different options ranging from multiple parts to just the bare essentials in case the costs were a concern. The prices are discounted for members so I went with the option to replace all questionable parts. Hopefully for the next several years my furnace will get a clean bill of health. -
Review 144 (2024-04-29 - Rating: 5)
Devante was courteous and professional. Diagnosed the issue, got the parts, and stayed until he got the job done. Would use Western again because of Devantes job today. -
Review 145 (2024-04-19 - Rating: 5)
I would highly recommend this company to everyone. Gabriel B. was very professional and informative, and also very kind. They have become our go-to company for all our HVAC needs! -
Review 146 (2024-06-27 - Rating: 5)
Simply amazing, honest and informative. Doesn’t really make sense to go anywhere else and roll the dice. Thanks Brent and the Western team. -
Review 147 (2023-06-22 - Rating: 5)
Mason and the western team were excellent to work with. Mason completed a very thorough inspection of my furnace and ac and found that my coil was very dirty potentially harming my ac system. Mason spent time to ensure I understood the value of maintaining the system and creating trust for me and my wife. We will be calling on Western again for our air conditioning needs. -
Review 148 (2023-03-30 - Rating: 5)
Zach was awesome to work with, very professional and knowledgeable. He was upfront with pricing and able to answer all my questions. You can tell Zack takes a lot of pride in the plumbing trade and I look forward to working with him again. -
Review 149 (2023-12-05 - Rating: 5)
Zac with Western Heating and Air was fantastic! He fixed my plumbing problem in a timely and professional manner. So nice to have such great service! -
Review 150 (2023-10-11 - Rating: 5)
Gabriel did a great job walking me through his assessment and the required repairs as well as answering all my questions. Glad my HVAC is working again and that I had such a friendly and professional repair person. -
Review 151 (2024-07-05 - Rating: 5)
Seth did a great job cleaning out our tankless water heater. Fast and efficient. -
Review 152 (2024-04-11 - Rating: 5)
Such a great experience with this company. Would recommend! Everyone was kind and professional and they had appointments time available quickly. -
Review 153 (2023-08-04 - Rating: 5)
Keaton, Brennan, Jose, Tanna, Kat and EVERYONE we dealt with at Western Heating & Air has been absolutely OUTSTANDING! From diagnosis through installation, everyone was thorough, clear and honest. We always felt like they cared about us as well as their jobs. I would recommend them to anyone who has issues with their furnace or AC. -
Review 154 (2023-07-25 - Rating: 5)
Ive used Western Heating and Air for multiple services over the years and find them to be price competitive, thorough and competent. Hunter, my service rep for the last 2 repairs/ maintenance, has done an outstanding job. He is professional, knowledgeable and took extra time to explain job details, so I could make an informed decision. Id highly recommend Western Heating and Air and especially Hunter. -
Review 155 (2023-09-16 - Rating: 5)
Tyler is an experienced professional who is friendly, he explained the process, and answered all our questions. Western provided a fall discount for services; they also have an economical yearly plan. I highly recommend them if you need any heating, air conditioning, or plumbing services. -
Review 156 (2024-07-23 - Rating: 5)
Seth was on time, considerate (he wore shoe covers the entire time), effective and completed the job. Thanks Seth. -
Review 157 (2024-08-13 - Rating: 5)
Perfect service, superior knowledge of air conditioning equipment, how to clean, service & repair. We’re delighted! -
Review 158 (2021-07-15 - Rating: 4)
We had a great experience with Western Heating & Air Conditioning. We had excellent service from their technician! He communicated with us and kept us informed of what was going on. He made sure we understood our options and did what he could to improve our situation. He was polite, timely and knowledgeable. Thank you Western Heating & Air Conditioning! We are so grateful to have a cool home again! -
Review 159 (2023-03-29 - Rating: 5)
Taylor was the technician that came to my home to diagnose a heating issue. He was kind, knowledgeable, professional, and great at letting me know what all my options were. The business has a great system, process and fair prices. I would use them again. -
Review 160 (2023-07-18 - Rating: 5)
The dead, my own home today. Air conditioner wasn’t keeping up with the heat. We use them a lot on our rentals. We manage 45 rentals, and they always do us a great job. Their prices competitive. -
Review 161 (2024-02-07 - Rating: 5)
Seth was very professional and knowledgeable. He worked quickly and efficiently. I always felt like I was being treated fairly. -
Review 162 (2023-11-21 - Rating: 5)
Western heating air and plumbing helped fix our water issue. Zac our technician was nice and informative. Gave me options and gave me his advice. He fixed the problem pretty quickly. We are very grateful. Thank you Zac -
Review 163 (2023-08-21 - Rating: 5)
I moved to utah many years ago and used a company that was referred to me. But now how I wish that I had found western sooner. They really treat us as if we really matter. I started using them for AC work and now I try to use them for everything. Last week hunter was terrific, this week Tyler was terrific. While you should always shop & compare I have been delighted with western. -
Review 164 (2024-11-12 - Rating: 5)
Tyler did a great job on my heating service. He was professional and did a great job. Highly recommend! -
Review 165 (2023-11-30 - Rating: 5)
Thanksgiving weekend, and the furnace stops. Western sent Devante out same day, repair complete and heat back up. Devante was cool, professional, knew exactly what was needed, had the parts and the family was back in business. Thank you ✌️ -
Review 166 (2022-06-21 - Rating: 5)
They are amazing. I was unbelievably impressed by them. They were kind, thoughtful and so respectful.Devante walker and another technician (I am afraid I forgot his name), stayed well into the night trying to figure our problem out. They explained everything well and tried their very best to make us feel comfortable. I am very very very impressed by them. They were so respectful and knowledgeable.I am very impressed -
Review 167 (2024-03-07 - Rating: 5)
Did some duct work for us. Overall good communication, fair price, quick to get us on the schedule. Felt the technician was knowledgeable. -
Review 168 (2024-08-18 - Rating: 5)
Love it .Thank you so much . He did it great job.. hard work. -
Review 169 (2023-08-13 - Rating: 5)
Our AC went out on Tuesday - right in the heat of summer - they had a tech here on Wednesday, and we were up and running by Friday! (would’ve been Thursday but MY schedule didn’t allow for it). Every person we interacted with was friendly, knowledgeable, and professional. 100% are they our new go to for HVAC problems! -
Review 170 (2022-07-22 - Rating: 5)
This project was seamless from start to finish - Tyler arrived on time - he was quick and efficient and friendly he and his guys worked quickly throughout the day to put in our new AC system and furnace - they explained everything they were doing quickly and clearly and then got to work. After they were done they showed me what they had done; it was seamless, they had even added an extra outlet where I might need it and saved me some space. The room they worked in was cleaner when they left them before. They were able to vent through the roof which was a very tough job but allowed us to not have a vent going through the wall at the front or back of the house. I am now sitting in a frosty cool room and so happy with my decision to choose these guys!!! -
Review 171 (2022-08-11 - Rating: 5)
Tyler was awesome! He was professional and personable and compassionate. He was able to replace the capacitor in our very old A/C unit at my home and did not have to do the more expensive repair of replacing the motor. I have a chronic illness where I do not regulate body temperature well, so he literally was a lifesaver by getting our A/C up and going so fast. Thank You! -
Review 172 (2023-05-26 - Rating: 5)
Just moved and the stress level is high. Needed a gas appliance hook-up. What a wonderful surprise when Zac showed up. Discussed several options and pricing. Expected to pay under $300.00. But the option we took was a little more money and well Wirth it. Thank you Western for sending a professional with theknowledge to complete the job with great results. Because of Zac and the person who took my call you are the company we will use and recommend. -
Review 173 (2024-02-06 - Rating: 5)
Garrett at Western Hearing, Air, and Plumbing was awesome! Super thorough getting things done up for us! Would highly recommend! -
Review 174 (2023-08-16 - Rating: 5)
I recently had the pleasure of getting an HVAC system installed by Western/Main Street, and I must say that the experience exceeded my expectations. From start to finish, the process was smooth and hassle-free.The installation team arrived punctually and exhibited a high level of professionalism. They were well-prepared, equipped with the necessary tools, and demonstrated a thorough understanding of the HVAC system they were installing. What impressed me the most was their attention to detail – from ensuring proper measurements to selecting the optimal location for the equipment.Not only was the installation process seamless, but the team also took the time to explain the various components of the system and how to operate it efficiently. They addressed all my questions with patience and expertise, leaving me feeling confident in managing the system on my own.The quality of their workmanship is evident in the systems performance. My home is now consistently comfortable. The teams dedication to a job well done is commendable, and it reflects in the excellent performance of my new HVAC system.Im genuinely satisfied with the HVAC installation provided by Western/Main Street. Their professionalism, attention to detail, and commitment to customer satisfaction are unparalleled. If youre seeking a reliable HVAC installation service, I highly recommend giving them a call. -
Review 175 (2022-09-13 - Rating: 5)
Devante was great! He did a great job of explaining what was going on with the motor and wiring. He also walked me through the options available and showed what would work if I needed the cheapest option, even though I wound up choosing to replace the motor and take the 5 year warranty for peace of mind. I just appreciate someone telling me the options so I can make my own decision! -
Review 176 (2024-07-20 - Rating: 5)
Hunter spent hours restoring our air conditioning. He was friendly and courteous. -
Review 177 (2024-02-22 - Rating: 5)
Excellent service from Arcadia at the office and great work by Derek to fix an issue we had with our toilet. Great experience all around. Highly recommend. -
Review 178 (2024-05-22 - Rating: 5)
Our water heater broke at night and they came the next morning which was so great. Derek did a great job and answered all my questions. -
Review 179 (2021-08-12 - Rating: 5)
I came home from work Monday to a warm house. Ugh!! I immediately called Western Heating & Air and they sent technician Kade Cook to figure it out! Even though it was the end of the work day, he came to our door with a big friendly smile on his face and went right to work. Within 1/2 an hour, he had our AC unit up and working again!! He was very professional and personable!! It was the best experience we’ve had with a technician!! We highly recommend him!! Thank you!! :) -
Review 180 (2023-01-13 - Rating: 5)
Had a quick initial response, and Sharee was thorough in planning my install. Apolo did excellent work on the installation including re-routing some plumbing to make everything fit nicely. Everyone was responsive and professional, and did excellent work for an affordable price. -
Review 181 (2020-05-20 - Rating: 5)
When setting up the appointment the girl I spoke with incredibly kind and got me taken care of quick. I called late afternoon and had a tech out first thing the next morning. He had great customer service and was so fast getting the work done. Cost was way less than I expected too. Phenomenal experience! -
Review 182 (2022-01-31 - Rating: 5)
Spencer Diamond did a excellent job. All the service reps for Western Heating and Air have been great. We appreciate their professionalism and wonderful service whenever they have been at my home. Recently, Spencer came to my home at midnight to fix my furnace. It turn out that the furnace wasnt having problems, it turns out someone in the past, not a Western Heating rep, had wired the condensation pump/reservoir unit and the thermostat together. When the pump quit working so did the thermostat, thus the furnace didnt work. Spencer resolved this issue quickly and replaced the condensation pump. We appreciate Western Heating and Air and coming to my home at such a late hour. -
Review 183 (2022-11-11 - Rating: 5)
They came to install a dryer vent in my basement as I am remodeling it. I had used them earlier in the year to install HVAC ducts in my basement as well. They were recommended by a friend of mine. Each time the bids were fair and the service was outstanding. I will use them in the future for tuneup services on my HVAC system. Great company!!! -
Review 184 (2023-07-10 - Rating: 5)
Came out same day and fixed our air conditioning. Did a great job. Asked questions and gave us good advice for the future. He did the job and went the extra mile too! -
Review 185 (2022-09-11 - Rating: 5)
Western did a great job communicating during the booking process, the day we expected them, through the repair, and at close of our business experience. We would recommend them to any of our friends, hands down. We’re very grateful for their professionalism and competency., -
Review 186 (2023-12-09 - Rating: 5)
Thomas Hunter was amazing & went above & beyond. He was very thorough & explained all he was doing to us.I would give him 10 stars 🌟 if I could. -
Review 187 (2023-09-26 - Rating: 5)
Western Heating and Air installed a cover over an exposed line set. When I returned home from work, I was really pleased with the installation. My technician, Rhett B. Did a very Professional installation. Thank You Rhett. That is some Fine work. -
Review 188 (2023-12-10 - Rating: 5)
Jackson G.a technician from Western Heating serviced my home furnace today. He was professional, knowledgeable and courtesy. I would recommend Jackson and Western Heating to anyone requiring their furnace serviced. -
Review 189 (2022-11-30 - Rating: 5)
Our thermostat was not communicating with our furnace. Asa was able to quickly diagnose the problem. He provided a couple options for us. I felt the options were well informed and felt no pressure. After the repairs were completed he again explained what was completed. Offers suggestions for better performance, but we did not feel pressure to go forward with anything we were not comfortable with.