John H Coleman Co

Photo of John H Coleman Co

Located in Knoxville, Tennessee

Address: 805 Corridor Park Blvd, Knoxville, TN 37932, United States

Phone: +1 865-350-5119

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrical installation service
  • HVAC contractor
  • Gas installation service
  • Heating contractor
  • Lighting contractor
  • Repair service

Photos

Comments

  • Review 1 (2024-12-10 - Rating: 5)

    Chris M. worked with us today -- Charlie and I were so impressed by his knowledge, his demeanor, and his determination to finish the job right. He was polite and was an excellent communicator. We believe he went above and beyond to complete the job. Send him to us anytime we call for help from yall!

  • Review 2 (2024-12-05 - Rating: 5)

    Chris M. was our technician today and did a phenomenal job assessing and taking the time to make sure our heating system was working properly. He explained the situation and made sure I to let me know what steps to take if we came across another issue. Chris was a professional and easy to talk to.

  • Review 3 (2025-01-02 - Rating: 5)

    Wayne Maples came to perform my Comfort Care inspection for my two heating systems. He was very friendly and professional. He has been here before. He is excellent.

  • Review 4 (2025-01-03 - Rating: 5)

    Nathan was wonderful from start to finish. He was professional, courteous, conscientious and dedicated to the job. The company was responsive to our needs and provided us with excellent customer service.

  • Review 5 (2024-12-30 - Rating: 5)

    We had our annual checkup this morning and Ehsan Alqaisi was very prompt and thorough. He made sure we understood anything that needed attention and was extremely friendly and thoughtful. Weve always had good service with this company! Ehsan went the extra mile and we appreciate that so much!!

  • Review 6 (2024-12-12 - Rating: 5)

    I appreciate the thorough inspections by Coleman of my HVAC system 2x a year. Justin took time to share his thoughts on my existing system as well as suggested improvements that could increase system efficiency, longevity, and comfort while keeping my limited budget in mind. Coleman will continue to service my system as long as their staff continues to as competent, reliable, and honest as Justin.

  • Review 7 (2025-01-01 - Rating: 5)

    The heating system check was thorough and without pressure to add additional services or devices. Justin who is the technician who made the check up was friendly and informative.

  • Review 8 (2024-08-12 - Rating: 5)

    My air conditioner stopped working on a Sunday afternoon, and I called John Coleman. A technician was at my home in two hours. He was polite and professional and had to go to two place to find the necessary part to complete the job. I was very pleased with Justin and how quickly he was able to resolve the issue. I am a comfort care customer and have always been pleased with this company.

  • Review 9 (2024-11-07 - Rating: 5)

    Once again, excellent customer service from Coleman in the person of Cooper, HVAC tech. He was friendly and thorough. Coleman treats their employees well, and the employees pass it forward! I highly recommend locally-owned businesses, and Coleman is the go-to for excellence in customer service. Thank you!

  • Review 10 (2024-07-31 - Rating: 5)

    I signed up with John H. Coleman for the Core program to maintain my units. I had a possible issue with one of my mini-splits freezing up (someone had turned it down too cool). The technician (Wayne Maples) came out and gave it a thorough look over and was so helpful explaining what the cause was an told me the unit was fine. I appreciated his professional and friendly approach. Glad Im with a locally owned and operated company I can count on.

  • Review 11 (2024-07-08 - Rating: 5)

    My compressor went out recently and had to be replaced. The person who diagnosed the problem did not do the repair. I hired Coleman for the job. My technicians were CHRIS and COOPER who are incredible and super nice guys and did a terrific job with my repair. They first attempted to make sure it was a compressor problem, which could save me some money and time. Once they had checked every other possibility it was, unfortunately, the compressor. They had spent an hour but I knew that changing the part would probably be a six hour job. They started around 11:30 and worked until around 7:00. The sun was on the side of the house as the unit, it was really sunny that day and the temperature got up to 92-93 degrees and at one time the feel like temperature was 99. I did not hear either one of them complain one time about how hot it was - although I was dying inside during the repair as it rose to 92 degrees inside before they were finished. I was so impressed with their work, I bought one of their maintenance plans. If all of the employees are anywhere as great as Chris and Cooper I wouldnt hesitate for a second to hire them again. Needless to say, after spending a week staying at a hotel because of the hear, I now have a perfectly comfortable, well functioning unit and Im sleeping in my own bed. Thanks again guys!

  • Review 12 (2024-12-09 - Rating: 5)

    My heater went out and Eshan was helpful in getting things back up and running quickly - made sure everything was operating and provided insight into what needed to be done before the repair, so there was no surprise. Very helpful

  • Review 13 (2024-12-01 - Rating: 5)

    Eson came out on a cold Saturday night when our HVAC unit went out. He was very knowledgeable, courteous, and efficient. He explained the problem, told me what would need to be done to fix it, and gave me a time when he would return with the part to complete the repairs.

  • Review 14 (2024-08-17 - Rating: 5)

    The install technicians were on time. They were knowledgeable and friendly and took the time to answer all my questions. They made sure I was comfortable with programming my new thermostat and that the new unit was working properly.

  • Review 15 (2024-07-05 - Rating: 5)

    We used John H. Coleman for our new build plumbing and electrical. We have been very happy with the communication of this company and the work they do. I want to specifically shout out one of their plumbers Nathan Pesch. We work often with contractors, being in the business ourselves, and I have yet to come across someone as impressive as Nathan. He goes above and beyond the call of service, his work is great, and his dedication to his work is incredible. I cannot express how thankful we have had to have him working on our project with us. Overall so impressed with this company and would absolutely recommend.

  • Review 16 (2024-02-21 - Rating: 5)

    Absolutely amazing work. Dustin took a breaker box that was completely falling apart and installed something beautiful. He is definitely excellent at what he does and I would highly recommend him to anyone needing his master skills.

  • Review 17 (2024-10-08 - Rating: 5)

    Coleman installed two new HVAC systems for our house in West Knox, and they replaced the ducts in their entirety. Josh, Jacob, and Joshua did an amazing job. The entire experience was positive; workers wear uniform shirts, workers are knowledgeable and share their knowledge when I asked questions, work is done in a way that minimizes inconvenience, final installation works as intended, workers clean up and leave the property looking like it did when they arrived.Based on my experience, I have no reservations in recommending Coleman.

  • Review 18 (2024-10-16 - Rating: 5)

    Company is Absolutely Amazing setting up work schedule that works for customer! When I called the office they are Very Kind!I needed laundry room fixture replaced & 3 sensor motion outdoor lights,Appt. Was setup fast & completed today Kenny was Very Professional,Kind,I would give 10 stars! I am now a John H.Coleman Customer! This is the Company you Want!

  • Review 19 (2024-12-05 - Rating: 5)

    Chris M is the best! Im here with my sibling while he fixed her heater and I just had to give him a great review for his kindness and professionalism!!! Thanks for helping my family out!

  • Review 20 (2024-08-05 - Rating: 5)

    John H Coleman Co is without a doubt the finest company over all I have ever dealt with from start to finish. They text before appointment a reminder of day or time. Appointment day a text with technicianā€™s picture in order for you to recognize the person when their truck arrives. That person will always be in uniform with name. .

  • Review 21 (2024-11-11 - Rating: 5)

    I recently had my two units serviced for the heating season and was very impressed with how thorough Ehsan was in his inspection of the units. Pictures were provided that showed some of what he did to improve the condition of the units. This was my first experience with John H Coleman Co and, based on this experience, I will use them again.

  • Review 22 (2024-06-28 - Rating: 5)

    This review is for the install, which was very professionally handled. Josh and Franklin did a great job. They were prompt and thorough and we are delighted to have cool air again after living in the heat for nearly 2 weeks. Walker was also an excellent salesperson to work with - thorough and knowledgeable and prompt to answer all of my questions. Overall, a great experience. Canā€™t say much for the long term satisfaction yet (the HVACs were just installed), but the initial process of installation was smooth and satisfactory.

  • Review 23 (2024-08-19 - Rating: 5)

    Chris M. was our technician for our regular ComfortCare visit. He was exceptionally knowledgeable and thorough, and he did an excellent job cleaning our downstairs condenser, which had accumulated a lot of dust and grime over the summer. We are really grateful and would definitely recommend Chris M. and John H. Coleman to anyone in need of HVAC service.

  • Review 24 (2024-12-06 - Rating: 5)

    Ehsan Alqaisi was my repair man, and he was wonderful! Sometimes having a repair man come over when you are the only person in the house can be a little intimidating, but Ehsan was so polite, kind, and knowledgeable. He knew exactly how to diagnose the problem of my heating not turning on and was able to fix it within the same day. He also is just extremely nice and loving to talk to so he is great company to have around while he is in your home. I highly encourage everyone to request him to help you with any of your HVAC problems.

  • Review 25 (2024-07-24 - Rating: 5)

    Thank you so much! I called first thing in the morning because we had a bad gfci and 2 deep freezers were out. They were friendly, understanding and quickā€¦an electrician arrived within a couple of hours to fix the problem. He was kind and incredibly patient with my kids constant barrage of questions. Would absolutely use again if needed.

  • Review 26 (2024-08-02 - Rating: 5)

    After three tries to fix my water from unit in garage I am now a very happy camper! Charles, the technician , saw the problem and fixed it with a smile on his face. Costco recommended this company and I am very pleased with my unit and service. Would use them again!

  • Review 27 (2024-11-12 - Rating: 5)

    John H. Coleman sent Ehsan out for seasonal maintenance and did a great job. He showed and explained every task he did, and got our system in tip-top shape for the heating season. I highly recommend Ehsan for his professionalism, attention to detail, and care for our system.

  • Review 28 (2024-11-20 - Rating: 5)

    Chris M and Andy were both knowledgeable, kind, and helpful. They explained my hvac problem and gave me multiple options for how to resolve it with honest feedback about the pros and cons of each option.

  • Review 29 (2023-05-31 - Rating: 5)

    The scope was to add six LED can lights in an upstairs bonus room. Every phase of the job from the estimate to finish and cleanup was simply outstanding. Everything was covered with plastic so no mess. They marked the light locations before starting work so we could ensure it was what we wanted. Highly recommend and would be my first choice for the next job.

  • Review 30 (2024-11-06 - Rating: 5)

    Chris Monaghen was very professional and very informative and knowledgeable. I appreciate his advice and his pleasant attitude. I look forward to seeing him on next maintenance visit. Thank you.

  • Review 31 (2024-12-24 - Rating: 5)

    Ehsan!!! Ehsan, came and fixed our heat. Like so many others our heat went down in the coldest few days of the year. John H Coleman got to us quickly and Ehsan diagnosed the problem, told us our options, and got us back up and running.

  • Review 32 (2024-08-01 - Rating: 5)

    Your service representative did a great pm on my equipment and made me aware of some products that would improve their operation which I purchased.Rep was informative, friendly, and was great at explaining what was completed. Great job!

  • Review 33 (2024-08-02 - Rating: 5)

    After some service issues, Colman came through with flying colors. They Apologized several times and made right the issues between us. I was very impressed by how they took responsibility and also took action to rectify the situation. Good going Coleman!

  • Review 34 (2024-12-10 - Rating: 5)

    We had maintenance service done through John H Coleman and Chris Monaghen was our technician. He provided lots of details without being a pushy salesman.

  • Review 35 (2024-10-09 - Rating: 5)

    Steven replaced our broken hot water heater quickly and was excellent to work with during the process. I highly recommend him for any plumbing services.

  • Review 36 (2024-09-24 - Rating: 5)

    Justin helped me get my system back up to speed with Coleman Care and really went above and beyond helping me out. Glad to have another visit with a technician that prioritizes my concerns!

  • Review 37 (2024-03-20 - Rating: 5)

    I have been with John Coleman for 15 years and they have never failed to provide prompt, courteous, knowledgeable and fair service. I recently needed service and Christopher was wonderful. No surprise there as all my service techs have been! Sadly we need a new unit, after 15 years, and Andy Ferguson, sales, discussed and listened to my needs putting together package options promptly even finding me rebates. Thanks John Coleman!

  • Review 38 (2024-07-05 - Rating: 5)

    We were very satisfied with the professionalism, friendliness, and hard-working attitude that Josh, Josh, and Trey exhibited! A big rainstorm rolled through while they were doing their outside work, so they just put up a big umbrella and kept on working! We learned about the John Coleman company through their relationship with Costco, and we will be sticking with them in the future!

  • Review 39 (2024-06-14 - Rating: 5)

    Very pleased with the HVAC unit. The installers, Franklin and Joshua very knowledgeable and polite installers. No problem with them at all. The only issue was the communication within the company. In the end all went well .

  • Review 40 (2024-08-22 - Rating: 5)

    All the service people I have met from this company are very friendly and efficient. They have educated me about our systems, and have always kept my systems going the cheapest way possible, while helping me understand that our 20 year old system is going to need to be replaced one of these times! Highly recommend this company.Justin W is the best!

  • Review 41 (2024-11-22 - Rating: 5)

    Ehsan was very helpful in explaining and adjusting the furnace for winter. Overall the service was excellent. thanks

  • Review 42 (2024-06-06 - Rating: 5)

    Charlie is a skilled professional. He took care of the known issue with my air conditioner. He then went on to thoroughly check out this older unit and make fixes to optimize the unitā€™s performance. I have been a customer of John Coleman Heat and Air since 1999 and they have done great for me.

  • Review 43 (2024-09-26 - Rating: 5)

    Justin was very nice and explained the possible problem with our AC unit and the best course of action for us to take. Iā€™d recommend this vendor to anyone needing HVAC services

  • Review 44 (2024-12-19 - Rating: 5)

    Wayne was my repairman today. He was very patient fixing my issue and went above and beyond to explain my options.

  • Review 45 (2024-06-25 - Rating: 5)

    Today we had our 2nd HVAC inspection from J.H. Coleman. Our technician Chris did a fantastic job. I cannot say enough about how he did his job. He was an ultimate professional and very knowledgeable in his line of work. He made this one of the best experience in a while, dealing with all sorts of trades people. He deserves a raise. Thank you Chris.

  • Review 46 (2024-05-16 - Rating: 5)

    My service technician was just great, Benjamin was not only knowledgeable but did a great job of representing this company in a professional manner. He was on time, tidy in my home and paid attention to details. Thank you John Coleman for a positive experience! I will be a returning customer!Teresa Long

  • Review 47 (2024-03-27 - Rating: 5)

    Very friendly and professional staff members. Appointment was easy to set up and communication was excellent. Appointment reminders sent and call received before service tech came to the house. The electrician, Dustin, was able to fix the issues I had quickly and efficiently. Id 100% recommend John H. Coleman Co. to anyone in need of electrical repairs.

  • Review 48 (2024-06-27 - Rating: 4)

    Franklin and Joshua were most professional and helpful. They endured over 90 degree heat and humidity for hours, especially in the attic with 140+ degrees. I appreciate them and your services. Thanks, Cathy

  • Review 49 (2024-06-04 - Rating: 5)

    Franklin and Joshua installed our unit today. W e are beyond pleased with their service! They did a fantastic job, were super polite, efficient, and communicative. They are a great team! A+ šŸ‘šŸ»

  • Review 50 (2024-08-19 - Rating: 5)

    They were great on time, quality work well trained professional staff friendly. And they did an extra small job for me and didnā€™t charge which was really really great.

  • Review 51 (2024-07-15 - Rating: 5)

    Justin was great. He came at 11 pm and diagnosed the problem and had the upper unit up and running. They truly are 24/7.

  • Review 52 (2024-08-03 - Rating: 5)

    The team was professional and courteous. They did a great job and finished well ahead of schedule. Very pleased with the entire experience.

  • Review 53 (2024-04-24 - Rating: 5)

    Very prompt service. Water heater unexpectedly began to leak overnight and dumped water into garage. New units more costly definitely than a decade ago but was able to come to an agreement for a unit that fits our needs and within budget. I now have hot water that was restored in a matter of hours and not days. Very grateful.

  • Review 54 (2024-06-28 - Rating: 5)

    Justin was extremely professional and knowledgeable. He answered all questions thoroughly. He made recommendations and observations that will help us understand what needs may develop in the future. Awesome experience.

  • Review 55 (2024-01-19 - Rating: 5)

    Chris M came out to my home today (during one our biggest snows and below freezing temperatures) and repaired my heating unit. He was timely, professional, courteous, and took his time to explain everything that needed to be done. From the first phone call with John H Coleman Co to the final payment of services everyone has been so friendly and helpful. I would highly recommend!

  • Review 56 (2024-11-11 - Rating: 5)

    Had a service call today from Chris M. Very prompt, explained everything, made helpful recommendations. Friendly demeaner

  • Review 57 (2024-07-23 - Rating: 5)

    Robert Schmitz diagnosed my hall bath ā€œpotty problemā€ on a toilet from 1958. And he fixed the issue! My plumber, whom I am pleased with, was reluctant to do anything due to the age of toilet. So I am very grateful! Thank you!

  • Review 58 (2024-06-24 - Rating: 5)

    Our AC went out this past Saturday and we requested after hours service.Justin Weld showed up at 8:44 at night. After what I assume was a VERY long day, Justin Weld was VERY solid. We really appreciate the service.Jim

  • Review 59 (2024-05-17 - Rating: 5)

    Steven Anderson was great. Very personable and was thorough with the job and left the area clean. Would definitely recommend John H Coleman and Steven for any plumbing problem you may have and will ask for him next time I need a plumber.

  • Review 60 (2024-10-29 - Rating: 5)

    My second year working with Coleman. Chris M. Is an example why customers stick with the same HVAC company. Coleman - a name you can trust. Consistently.

  • Review 61 (2024-05-10 - Rating: 4)

    Great and timely service. Nathan was very helpful and seems like a great employee. He remembered me, and he was respectful of my time and my home. Service overall a little pricey, but when youā€™re in need, they show up.

  • Review 62 (2024-04-09 - Rating: 5)

    After my HVAC stopped a friend gave a glowing recommendation about her experience with John H Coleman. My experience was equally fantastic. The repairman, Chris Monaghen, was friendly but very professional.He was able to get it running and gave an estimated time (which was accurate) that my house should fully cool down.The heat wouldnā€™t turn on when it was cold a few days later. Chris came back out, recognized there was a wire issue from his previous visit, took care of it at no charge and was extremely apologetic. I mention this because I think ifā€™s very rare for company to take such ownership in correcting a mistake.They did a great job, but this follow up visit sealed my trust with John H Coleman. Highly impressed!!!

  • Review 63 (2024-07-19 - Rating: 5)

    Very prompt, very professional, very friendly; was sure to explain what needed to be fixed and how it would be fixed. Recommend them for all plumbing needs.

  • Review 64 (2024-04-18 - Rating: 4)

    The installers did a good job in poor conditions (it was raining). The only problem was no one had told them that everything had been payed for in advance. Consequently they wanted to charge us again. We had to dig out our paperwork to prove that all of the work had been payed for in advance. The company wanted their money a week before the installation. I am always reluctant to pay before the product and work is completed. But, we were going through Costco and thought there would not be a problem.

  • Review 65 (2024-07-10 - Rating: 5)

    They fixed a problem with my heating and cooling system that we have had for 22 years that other companies I had tried to work with didnā€™t understand and wouldnā€™t try to solve. Zoning our thermostats helps immensely!

  • Review 66 (2024-01-23 - Rating: 5)

    The office staff are so nice and patient. I had so many questions and they were willing to help me understand. The technicians were also patient with us. They found the problems and resolved the leak, and they will be back to take care of the remaining work this week. I really do appreciate there kindness and professionalism. I am happy to have them.

  • Review 67 (2023-11-17 - Rating: 5)

    This has been the best company to work with. They are extremely knowledgeable and explain all options well. We are very satisfied with the quality of the units, as well as the air quality in our home. We just had are scheduled service on both units which is a an additional benefit offered. I highly reccomend this company for your future needs.

  • Review 68 (2023-12-01 - Rating: 5)

    Chris M. came out to service our heating system today. He was timely, courteous, and extremely professional! He found some issues that needed adjusting and made many recommendations for our system to run more efficiently and effectively. He was so professional from his shoe covers while in the house to a cleaner unit than he found after the adjustments he had made. He is not only very obviously intelligent about his work, he was friendly with a lovely sense of humor and outlook on life. He is a stellar representative for a company with such a fine reputation!

  • Review 69 (2024-06-19 - Rating: 5)

    Prompt service, great communication, professional and friendly technician!! I highly recommend John H Coleman Co for any plumbing or heating and air needs.

  • Review 70 (2024-02-17 - Rating: 5)

    John and Stephen were amazing young men. They worked almost 12 hours to complete our job. Very polite and kind. Cleaned up when they were finished. Great job. Thank you.

  • Review 71 (2024-06-05 - Rating: 5)

    Benjamin came out and inspected my 2 older air conditioners. He was on time, wore booties over his shoes when working inside to keep my house clean and explained what he did and the work he suggested performing in a way I could understand. I am very pleased with the service I received from John H Coleman.

  • Review 72 (2024-05-16 - Rating: 5)

    Knowledgeable and thorough with installation of a new HVAC system. We later found a tiny leak in a reused piece of old tubing and the installer came back immediately and replaced the old with brand new tubing. Works great.

  • Review 73 (2024-03-20 - Rating: 5)

    Weve used the John H. Coleman Company for our heating and cooling needs for years. Theyve done a great job! In January, they installed a Generac whole house generator for us - again a great job by their technicians - and the generator is an excellent addition.

  • Review 74 (2024-08-03 - Rating: 5)

    Joshua was excellent. Diagnosed and repaired quickly. And he explained everything very well.

  • Review 75 (2024-06-18 - Rating: 5)

    Joshua was the maintenance tech that came to repair my AC unit that was not working. He had to replace 2 parts. He work steadily all day during a very hot day and successfully completed the job. He was very kind and considerate and worked as a professional of the company he serves. I am so appreciative of his abilities to do the job so efficiently.

  • Review 76 (2024-12-19 - Rating: 5)

    Ehsan was very Helpful and Pleasant to me and my Mother . Love this Company šŸ’™

  • Review 77 (2023-08-18 - Rating: 5)

    We were very satisfied with all aspects of our experience with John H Coleman. The two gentleman that handled my outside electrical outlet repair were knowledgeable, efficient and professional. I will not hesitate to call them again if I have any other issues.

  • Review 78 (2024-01-08 - Rating: 5)

    Buddy & his Team are great! Chris & Caleb just replaced our old, leaking tank water heater with a Navien tankless and we love it! John H Coleman is known for a long history of quality service & equipment at a very reasonable cost. Thanks to you, Buddy, for having great staff like Chris & Caleb to deliver an exceptional experience! Continued success!Mike & Cindy Lewis

  • Review 79 (2024-01-24 - Rating: 5)

    Absolutely phenomenal in every way. I use them for both my business at GymTek and my personal residence. Their customer service exceeds expectation and the quality of work canā€™t be compared to anyone else. Worth every dime Iā€™ve spent with them!

  • Review 80 (2024-07-31 - Rating: 5)

    Top notch company. Have always received great service. Professional staff. Cooper was great!

  • Review 81 (2024-02-21 - Rating: 5)

    Fantastic and Excellent Service! Had an emergency power outage at my rental house, and Dustin came out promptly and immediately diagnosed the issue! Real Smart and Intuitive! Thanks So Much! :-)

  • Review 82 (2023-11-30 - Rating: 5)

    John H Coleman installed a gas line and fireplace insert in our home. We couldnā€™t be happier with the job they did. The technicians were very knowledgeable and professional. We recommend them to all our family and friends!

  • Review 83 (2024-12-08 - Rating: 5)

    Technicians are very focused on getting to the root of issues and getting them resolved.

  • Review 84 (2023-10-10 - Rating: 5)

    Replacement HVAC install through Costco program went smoothly from estimate through install and control system set-up. Jonathon and Stephen did a great job on-site, professional, tidy, polite, very hard working. This my second job with Coleman and it was a good experience both times.

  • Review 85 (2023-12-16 - Rating: 5)

    Arrived as scheduled. Fair pricing, beat the competition of 6 other contractorsā€™ quotes. Installers were professional, neat and left my house clean. The system is already a huge improvement over the one I had before.

  • Review 86 (2024-08-21 - Rating: 5)

    The technician sent was very friendly, knowledgeable, honest and understanding. Would highly recommend

  • Review 87 (2023-09-08 - Rating: 5)

    John H Coleman provides excellent service. Ive used them for years and my family has used them for over 50 years. They are responsive to calls, professional in business, and their technicians are well trained. I will not use any other business. I highly recommend. John H Coleman for your HVAC, and electrical needs. They have plumbing services as well, but Ive not had a need for that.

  • Review 88 (2024-01-15 - Rating: 5)

    The technician was a very knowledgable expert. Did a very thorough job of investigating the problem. The customer service person was extremely helpful and very nice. All in all it was a great experience and I am so glad I called them.

  • Review 89 (2022-04-14 - Rating: 5)

    Prompt, very personable workers, installed new heating/cooling system in a few hours time after repair attempts did not fix the problem.

  • Review 90 (2024-11-13 - Rating: 5)

    Thanks Chris M.Sweet guy. Very thorough and gave me a lot of great recommendations.

  • Review 91 (2023-08-02 - Rating: 5)

    My installation technicians were friendly & professional. The appointment to install new outdoor outlets was scheduled around my needs & the service was performed quickly & proficiently. They did a wonderful job & I felt my business was appreciated.

  • Review 92 (2024-04-23 - Rating: 5)

    Steven, Chris, and Rob from John H. Coleman were prompt, professional, efficient, and very personable. They accomplished the task quickly, cleaned up, and were a pleasure to work with. Thank you!

  • Review 93 (2024-12-27 - Rating: 5)

    Great experience with David. He answered all my questions and gave great advice !

  • Review 94 (2024-02-22 - Rating: 5)

    Guys came out on time, wore shoe covers, diagnosed and fixed the problem! Got a great rate and they called back to follow up. Great service! Will use again in the future.

  • Review 95 (2024-01-09 - Rating: 5)

    Jessie was wonderful, did a thorough inspection and quickly found the problem with our AC. He was also able to complete the repair same day! We were very pleased with this company.

  • Review 96 (2023-03-09 - Rating: 5)

    We just had a new Lennox HVAC system installed. We are very impressed by the professional staff. After obtaining several bids, we chose Coleman because it was the best value for the quality, they have a proven track record, and we were presented a no pressure bid explaining everything to our satisfaction. The crew arrived on time, worked diligently to remove the old system and install the new one, and made sure we understood how to operate it efficiently. They left no trace, other than our new equipment, that they had been here. So far were very satisfied, and weve been very comfortable with the temperature control.

  • Review 97 (2024-03-08 - Rating: 5)

    Our underground electrical line went out causing us to lose power. John H Coleman Co was quick to come out and get us on the schedule. They were all very friendly and professional people.

  • Review 98 (2023-05-01 - Rating: 5)

    Had a water back up. Great service from my first phone call. Chris Parker came to take care of the problem. He was above amazing. He was professional, very knowledgeable , courteous, patient with all my questions and took complete care of the problem.! He was also so neat you wouldnā€™t even know he had been here. I would not hesitate using again .

  • Review 99 (2023-08-31 - Rating: 5)

    They replaced my blower fan. Both Tim who diagnosed the problem and Jessie who replaced the fan were extremely courteous and professional. I have used Coleman for eight years and have always enjoyed a very good experience. I highly recommend.

  • Review 100 (2025-01-03 - Rating: 5)

    Very professional! Ehsan Alqaisi was knowledgeable, honest and fast!

  • Review 101 (2024-07-12 - Rating: 5)

    They were very professional. great company I would call them again any time I need anything these guy were amazing

  • Review 102 (2023-12-31 - Rating: 5)

    John H Coleman customer for going on 23 years. They are professional courteous and doing a good job. The new fangled systems they are using for service baffle me a bit but Ill have to adjust! Thanks for fixing my heat on a cold night

  • Review 103 (2022-02-15 - Rating: 5)

    David was our electrician, and he did such an amazing job. He was completely genuine and honest, answering all our questions and informing us to ease our minds. Weā€™ve had trouble finding genuine people to help us, and this company sincerely goes above and beyond to service their customers. Their reputation is outstanding, and for good reason. I highly recommend this company for any of your electrical needs. They will definitely take care of you.Thank you so much!

  • Review 104 (2023-11-22 - Rating: 5)

    Responsive & efficient. My sales rep Walker has been great & every technician weā€™ve had come out has been knowledgeable and friendly. We are so thankful for this company during our extensive renovation!

  • Review 105 (2023-08-24 - Rating: 5)

    I would like to comment on the incredible service that my wife and I received from John H. Coleman Co. We recently bought a home in west Knoxville. While we were out of town our HVAC system and our water heater had a back up and leaked from our attic into our second and first floor. We were in need of immediate assistance. We called John H. Coleman Co and within several hours we had someone at our home. My 5 star review is not only because of the promptness of their response time but also in the quality of their work. We needed assistance both with our HVAC and also our hot water heater. They provided us both services and within a couple days we were back in business. I would like to recognize Nathan from the plumbing side of their business. I told him we were driving back to Knoxville from NY and he made it a point to have a new tankless system installed the next day. I am writing this review at 9:30 pm just after saying thank you and good bye to Nathan for a job well done. There are many different reasons to love Knoxville, but for me there is nothing that beats the people!!! Thank you John C Coleman Co for providing us with a cool house and hot water. You have a forever grateful customer!!

  • Review 106 (2023-08-05 - Rating: 5)

    We were very happy with Ronnies timely and friendly service. He got two of our AC units up and running in no time. Also very glad John H. Coleman just did the repairs and did not try to sell us something we dont need yet! We will use them again. UPDATE: We have become Coleman Care customers and are very happy. Nick was just out and did a great job replacing the capacitor on one of our AC units to get us up and running!

  • Review 107 (2023-10-11 - Rating: 5)

    Nathan was great to work with. He gave us multiple estimates and was very flexible to meet our needs. Would highly recommend him and the company in the future.

  • Review 108 (2024-05-24 - Rating: 5)

    TOTAL ACCOLADES. Dustin & Jeremiah are timely, friendly, professional, knowledgeable, top notch.Will definitely refer to many others. Excellent team

  • Review 109 (2022-06-21 - Rating: 5)

    Our service provider was Tony. He was on time, professional, courteous, and personable. Tony was more thorough and helpful than any other technician we have experienced, He took the time to.perform a complete inspection, recommended parts and services with out being pushy, and took time to provide detailed explanations. I was very impressed with his service and would highly recommend him to others. Great job!

  • Review 110 (2023-06-07 - Rating: 5)

    James installed an HVAC SYSTEM in our attic to replace the old existing unit. He showed up at the scheduled time. He kept us informed throughout then process. He was very careful bringing the new unit up the stairs in our newly painted house.They also notified me when the technician was on his way, which is so convenient and helpful! I only have positive things to say about John Coleman services!

  • Review 111 (2022-08-30 - Rating: 5)

    Tony and Chris did a wonderful job doing a complete and professional service of my HVAC system! They found some issue that I was unaware of and communicated the fix well. Would recommend this company without hesitation. In addition, Chris called me back to explain details of the product so I was better able to understand the cost and benefits.

  • Review 112 (2023-08-03 - Rating: 5)

    Company is carefully evaluating a problem we are having with a unit they installed 5 years ago. They installed a HVAC unit in our previous home as well. Appreciate their long standing quality reputation and working with us

  • Review 113 (2023-06-20 - Rating: 5)

    Not only do I trust that I am receiving top notch service, but I also think that every other business should do as John H Coleman does, by sending me a text when the technician is on his way with a photo and a general bio about himself. I always know whoā€™s going to be at my door. Always punctual and professional! Highly recommend!

  • Review 114 (2023-08-04 - Rating: 5)

    Chris M just performed our HVAC maintenance and he did a great job! H communicated his estimate arrival time, explained everything he did, shared photos, and gave recommendations to better improve the performance and life of the equipment.

  • Review 115 (2023-10-16 - Rating: 5)

    Quick response to a need for heat. Josh was very professional and was considerate with calling before he got here. His -7 years of experience showed, he knew immediately the problem proceeded to repair in a timely manner

  • Review 116 (2020-08-04 - Rating: 5)

    This was the best install experience I have ever had. Chris Foster did the estimate and left us feeling we had dealt with a real professional (compared to the other estimates we had) and the install crew were extremely professional in the way they worked and the respect they showed our property. They left the house as clean as it was when they started and the old system removal left the yard uncluttered. I would very highly recommend this company to anyone I know. Top notch people and service. Once again, the best I have ever dealt with.

  • Review 117 (2022-12-03 - Rating: 5)

    The technician really took his time to explain things. He made sure to let me know what was happening and how he was going to address the issue. He assured me they would follow up and make sure everything was taken care of professionally. He took time to address any questions or concerns I had. I was extremely pleased with his professionalism and concern that I felt okay with what needed to be done along with the follow up.

  • Review 118 (2024-05-03 - Rating: 5)

    Great customer service and was prompt and on time! Very personal technician and figured out how to fix the issue pretty quickly! Would definitely use again

  • Review 119 (2024-02-09 - Rating: 5)

    These guys were spot on. Extremely friendly and knew their stuff. Very pleased with the outcome of the work. Will for sure use them again and I highly recommend them.

  • Review 120 (2023-09-23 - Rating: 5)

    Always a positive experience with the company, but Chris Monaghen went above and beyond. Truly appreciate his knowledge and help answering the few random questions we had. Identified, troubleshot, and fixed everything on the spot. Highly recommend.

  • Review 121 (2022-02-28 - Rating: 5)

    Aaron was prompt, very professional, and accommodating. He worked around my grandsonā€™s toys and the play closet clutter to access the attic. Took photos and explained all the system and parts to me. He was thorough and very nice. I hope he comes when the next maintenance check is scheduled!! Thank you for such a great employee!

  • Review 122 (2024-02-09 - Rating: 5)

    Mark did a great job, heat was back on quickly. Company kept me up to date on where and when they would arrive, were neat, didnā€™t leave a mess.

  • Review 123 (2023-03-02 - Rating: 5)

    With John H Colemanā€™s HVAC maintenance plan, both an electrical and plumbing inspection are included. Paul Marble and Chris Parker were out this morning for these inspections and wow, I was so impressed! They were both very thorough and professional. Above and beyond service!

  • Review 124 (2023-07-20 - Rating: 5)

    Excellent work done by Chris Monaghen. Patiently explained what could be the issue that triggered the black out of my AC unit. He waited on the site in the rain to monitor the unit until it was running back to normal. Highly recommended.

  • Review 125 (2023-06-07 - Rating: 5)

    Matt was on time, kind and very patient. We ended up needing a new unit and Chris got us a quote very quickly laying out all of our options. Weā€™re confident in their work!

  • Review 126 (2023-12-14 - Rating: 5)

    I had two issues with my HVAC system. The system was directing too much airflow to our master bedroom suite, causing a significant temperature difference vs. the rest of the house. The Coleman technician evaluated the system and installed a damper in the line supplying air to the master suite. Also, the two outdoor units appeared not to have been maintained properly prior to our purchase of the home. The Coleman technician performed a significant cleaning of the outdoor units and discovered a fan motor that was on its last legs, which Coleman replaced. Very much appreciate the detailed evaluation of our overall system and the attention to detail on maintenance and repair.UPDATE...December 2023 - as luck would have it, the damper installed in our HVAC system about 6 months ago was installed in the wrong location. This time, two Coleman technicians - DJ and Chris - came out, figured out the problem, installed dampers in multiple ducts, and checked out all the resulting airflows. The system is operating much better now. Many thanks to DJ and Chris!

  • Review 127 (2024-08-06 - Rating: 5)

    Chris Green was awesome! Very professional and efficient in getting the job done.

  • Review 128 (2024-06-19 - Rating: 5)

    Quality of work and employees were great. Prices seem to be very high as compared to a year ago. Gave 5 for for employees not pricing.

  • Review 129 (2024-04-01 - Rating: 5)

    Great experience! Electrician arrived during time frame and was very kind and helpful. Job was completed without any issues!

  • Review 130 (2022-11-21 - Rating: 5)

    Wes is the technician that did our maintenance. We subscribe to Colemanā€™s maintenance program and are very happy with it. A small part that wouldā€™ve cost us a lot of money was replaced under the maintenance plan. Wes was excellent in explaining all of the steps he was going to take to maintain our system and change the filters. He was thorough, very well mannered, and had a great personality. He is a great asset to the company. Wanted to post some pics but this site didnā€™t allow me to! Wes deserves a raise!!!

  • Review 131 (2023-08-15 - Rating: 5)

    Fantastic company across the boardā€¦a rarity these days. They actually answer the phone, show up on time, and do great work. Weā€™ve called them twice now for HVAC and electrical work and they correctly diagnosed and fixed our issues both times. Will certainly be using them from now on!

  • Review 132 (2024-12-05 - Rating: 5)

    Ehsan was fabulous! And a lovely person too.

  • Review 133 (2023-08-08 - Rating: 5)

    Chris M. did great work. This company shows good teamwork, and are diligent when they run into an issue. We now use this company for all of our electrical/plumbing/HVAC.

  • Review 134 (2022-08-26 - Rating: 5)

    Tony was very professional, he called when he was on his way giving me a 30 minute heads up. Was very polite, knowledgeable, Tony gave me good advice on keeping my system running at 100%. He was able to answer all my questions and concerns, I would definitely call for service again. In fact I signed up for the year maintenance program. Definitely call John H Coleman Co.

  • Review 135 (2023-08-27 - Rating: 5)

    Our air conditioner stops in the middle of a heat wave. John H Coleman responded on the same day and the technician, Chris M, fixed the problem quickly and efficiently. He was very good to work with.

  • Review 136 (2023-02-26 - Rating: 5)

    Basically every time weā€™ve had a major HVAC issue caused by someone else, John H. Coleman has been the one to come out and fix it. We had a gas leak in our rental house that our shady landlordā€™s cheap plumber couldnā€™t identify or fix. John H Coleman was able to identify the leaks immediately and fix it. They have also fixed multiple issues with our two furnaces that were installed by other companies including redoing exhaust pipes. These guys are the best.

  • Review 137 (2022-11-28 - Rating: 5)

    Service technicians are always neat and polite. Thoroughly and efficiently checked out our HVAC system. Have been pleased with repairs and adjustments in previous years. None required this year. Its good to know heating system is ready for winter. Will have AC inspected in spring.

  • Review 138 (2024-08-13 - Rating: 5)

    Friendly service tech. Provided details to my issue and was helpful.

  • Review 139 (2022-01-27 - Rating: 5)

    David and Phil did such an excellent job. I have used David before when he was with a previous company and when I found out he was with John H Coleman I was able to schedule him to come out and fix my issue with my outdoor light. Not only did they arrive on time, they were able to get the job done very quick. They even with the extra mile and did not park in my driveway because he did not want to take the risk of getting it dirty Because it had been leaking a little bit of antifreeze.

  • Review 140 (2024-02-20 - Rating: 5)

    Chris Monaghan serviced my HVAC. He explained what he had done & said nothing further is needed at this time. He is knowledgeable & a very nice young man.

  • Review 141 (2021-12-27 - Rating: 5)

    Professional, hard workers, excellent communication. Installed tankless water heater, removed the old one, took care of the electrical for the unit, ran a new gas line into the house to accommodate needs, rerouted some existing lines, it was a pretty big project with a lot of small details. The guys at Coleman not only listened to our detailed requests, they did them - without us babysitting!!! They even fixed/finished a few things a previous plumber did incorrectly. Highly recommend this company.

  • Review 142 (2022-04-27 - Rating: 5)

    Luis was very professional and did a great job at completing my projects. He explained everything and went above and beyond. I would recommend Luis and Coleman Electricians to anyone looking for great, reliable, professional service. I will be using them again! Appreciate this company!

  • Review 143 (2022-03-31 - Rating: 5)

    While we often have a newer maintenance person visit for the periodic system review they are always professional and friendly. Without fail they call ahead to let you know when they are heading to your address or if running late, which helps. While offering several brands of systems, they often provide suggestions for maintaining our specific system at peak performance. The only improvement I can offer would be for the digital programmable touch screen monitor to be more sensitive to temperature changes, such as within two degrees of the setting, rather than three degrees. One of our family has a neuropathic condition and is very temperature sensitive. I would rate this company as about as close to an ideal heating and cooling outfit as you can find. In addition their prices are very competitive with the larger brand name companies in the area while being local. Keep up the great service!

  • Review 144 (2022-04-17 - Rating: 5)

    I began to use this service since 2017 after a local shop was unable to fix an issue with my downstairs heating unit for several visits. Following the recommendation of my colleague, I called this service and Jeff came in the afternoon and was able to solve the issue within an hour including the time to get the part needed during the rush hour. Since then, I have been using this service for all our heating and cooling services. This service is also on top of choices for other potential maintenance etc.

  • Review 145 (2022-12-18 - Rating: 5)

    Charlie went above and beyond helping me today. I had already called someone to come out from a different company the day before and they could not figure out what was wrong. With the upcoming one degree temps on the weekly forecast I was nervous about not having a working furnace and heat. Charlie called immediately, came out with less than a 30 min notice, inspected everything and explained everything thoroughly. I am impressed to say the least and very happy I reached out to this company and got him to help. I will refer them from here on out

  • Review 146 (2020-05-30 - Rating: 5)

    After dealing with many HVAC companies in Knoxville, I will never use anyone other than John H Coleman going forward. Chris the salesman was very professional and responsive. He got me a quote within a day and had me an appointment set up to change out the entire unit the same week. The two gentleman that arrived, arrived when they said they would and they were very professional and nice to work with. I was very impressed with the companyā€™s communication, professionalism, and service. Would highly recommend!

  • Review 147 (2023-07-13 - Rating: 5)

    We discovered a late-afternoon problem with our A/C. Chris M. came out that evening. It was obvious he had already had a * very long* day, but he stayed until it was working and was incredibly helpful and professional. We highly recommend John Coleman.--Karen C.

  • Review 148 (2023-04-07 - Rating: 5)

    Our technician, Ronnie, was prompt, courteous, and efficient. He arrived right on time and replaced the fan motor on our HVAC system in an hour. I really appreciated his (and John H. Coleman Co.ā€™s) level of communication!

  • Review 149 (2023-05-23 - Rating: 5)

    Repairman Matt J was on time, super courteous and professional. Fixed our tankless hot water heater quickly and even explained the process! Highly recommend!

  • Review 150 (2022-06-05 - Rating: 5)

    Ive been using Coleman semi-annual service and maintenance since we bought the house and when I had a problem with the condenser for the A/C they were out here very quickly and had it fixed. Ive been very happy with their maintenance even during the pandemic. I would definitely recommend them to keep your system working in good order.

  • Review 151 (2024-03-26 - Rating: 5)

    The technicians always show up on time and give plenty of notice. DJ and David were very polite and communicated clearly about what we might need.

  • Review 152 (2021-10-09 - Rating: 5)

    We needed two attic fan motors replaced as well as needed two simple ladders built within the attic in order to reach the very high existing fan motors we have. Our technician Richard H. and his assistant were able to build the ladders on site and replace the fan motors. They were very kind, polite and professional. We greatly appreciate that John H. Colemans techs wore masks and shoe covers in order to keep our carpets clean.

  • Review 153 (2023-08-24 - Rating: 5)

    Repaired my system several months ago and all still good. I also took their maintenance plan. Every thing working great, and employees helpful, nice and friendly!! I am very pleased!! Thanks

  • Review 154 (2024-08-21 - Rating: 5)

    We were very impressed by their responsiveness when our heating system failed. They had a technician to our home within two hours who evaluated the old system and indicated that it needed to be replaced. By the next day we had estimates for replacement and signed the contract. The quality of installation was very professional.Nathaniel Foster

  • Review 155 (2021-03-02 - Rating: 5)

    John H. Coleman Co. has a terrific staff of capable and kind people. I worked with Jason, Chris, and Brandon - who all helped me with decisions on direction, without trying to sell me anything.I hired them to replace two units for my building and also to install UV systems in each of our units. The install crew members were punctual, efficient, kind and knowledgeable.After spending time getting several quotes from companies around town, John H. Coleman came to me with the best price, best service, and a great follow through!

  • Review 156 (2023-03-18 - Rating: 5)

    The men from this company were super nice. They repaired a main water line underground leak. The price for the service & time spent was very high. I did not expect that to cost that amount. But, the broken line was costing money. So, I accepted the repair cost.

  • Review 157 (2022-02-20 - Rating: 5)

    So impressed with the responsiveness and knowledge of technician Chris who came to our home after the heat stopped working on a very cold weekend. He immediately identified the problem and performed a temporary solution to restore heat until the needed part could be ordered. Thanks Chris for getting the heat back on in our home! Weā€™ll definitely be asking for you personally again in the future when the need arises! Your character, integrity and professionalism are second to none!

  • Review 158 (2024-11-21 - Rating: 5)

    Chris M. was courteous and professional. He communicated clearly what the issue was and promptly addressed it!

  • Review 159 (2021-10-29 - Rating: 5)

    We have used John H Coleman for years and highly recommend them. Their service people have been polite, professional, punctual & competent. Isaac managed the maintenance today. We appreciate their dedication to quality and top notch customer service.

  • Review 160 (2024-11-30 - Rating: 5)

    The office staff was very understanding and responsive. Jennifer scheduled a time and date that met my needs. Ehsan was the service tech, he was very professional and very knowledgeable. He also has a great sense of humor. Great job Ehsan and I will be asking for him again it I need service in the future.An additional positive note, their annual service agreement is well worth the price.Thanks again to everyone at J H Coleman and especially Ehsan and Jennifer, I would give them both a 10 on a scale of 5.

  • Review 161 (2022-07-17 - Rating: 5)

    Our air conditioning unit went out on a Saturday night. We called Sunday morning at 11:30. The answering service was the most professional we have dealt with. In less than 10 minutes we received a call back from Chris Mann, who told us he would come around 1:00. At 12:58 he was pulling in our driveway. He got right to it and 45 minutes later he was done and my second floor is cooling. They are the best!!!! 5 stars.Thank you!Verna Mansfield

  • Review 162 (2023-04-13 - Rating: 5)

    The two electricians were courteous and professional. Also, they completed the work on timeā€”a little ahead of schedule. They kept us informed about their progress. They installed an electric box for us.

  • Review 163 (2018-03-01 - Rating: 5)

    Greg came on schedule and discussed the project with us. He suggested LED pancake lights and dimmer. We originally planned to put in lights on either side of the room. He e-mailed a price by the end of the day. It was a fair price but over our current budget. We really only needed the lights on one side of the room (over the new office area), so I asked Greg to revise the estimate. It was not trouble and he did not try to push me into the original quote. We agreed on the price and he scheduled the work. Brennan came promptly and even texted me when he was close by so I could put the dog in another room. He completed the work very efficiently, cleaned up everything and was just awesome really. Everything is wonderful!!!I have found my electrician from now on!!!

  • Review 164 (2020-08-11 - Rating: 5)

    Great experience; an unexpected issue was resolved quickly, everyone was on time, communicative, friendly & professional. Cleaned up and left no trace except for blessed cool air. They went above and beyond several times during install as the old system had made a quite a mess. New system works perfectly, I love it! Outstanding customer support and product, highly recommend!

  • Review 165 (2022-07-18 - Rating: 5)

    Have used John H. Coleman since purchasing our home in 2019. John Coleman actually designed the system (geo-thermal) in our home 30 years ago and it is still working! Service technicians are so very professional, knowledgeable, and always on time. Cannot say enough about the great service we always receive.

  • Review 166 (2022-04-27 - Rating: 5)

    Excellent service provided by the Coleman Company. We moved into the Crest Haven neighborhood four years ago. Soon after moving in, we had a problem getting electrical service on a summer Sunday afternoon. We contacted a long-time area resident for recommendations. This gentleman has lived in our subdivision for over thirty years and has been a Coleman client for most of that time. This resident highly recommended using Coleman, which we did. Coleman had one of its service staff at our house within an hour of our request for service made at about 4 p.m. on a summer Sunday. The needed wire repair was made within an hour and the problem has not recurred.We have committed to Colemans yearly maintenance contract since the emergency work described herein and have found it to be most satisfactory. The Coleman staff members doing the work have always arrived on time and are courteous.Al Lapins1411 Oak Haven RoadKnoxville, TN

  • Review 167 (2023-09-21 - Rating: 5)

    Christopher was able to accommodate our schedule, make a repair earlier than scheduled, and took the time to make our timid dog feel comfortable. Excellent service!

  • Review 168 (2020-09-09 - Rating: 5)

    When we purchased our home in Knoxville after moving from the Nashville area, we found a home that we knew needed upgrades in both HVAC and electrical services. After consulting with several contractors in town, we selected JH Coleman because we felt the most comfortable with their approach to our quote and felt they would provide the best value for our needs.We couldnā€™t have made a better decision, as they have provided and performed at an extremely high and professional level. We swapped out both of our HVAC units, had the attic fans replaced, some minor electrical panel work, and miscellaneous electrical items repaired/replaced throughout the house. As Iā€™ve mentioned before in previous Google reviews, I have had some trouble with HVAC service before. Iā€™m the type of person who doesnā€™t know a whole lot about HVAC, so I depend on the expertise and professionalism of others to give me valuable service. I work for a living and I donā€™t have the interest in becoming an expert either, so it is very important to me to find someone who will be honest, provide quality work, and stand behind their work/product. This is what JH Coleman has proven to be.The HVAC work and the Electrical work were separated by two crews and departments. Chris Foster quoted me the HVAC work and Greg Pullins worked with me on the electrical. Also, Brandon Henry helped me post-install to dial in all the HVAC settings to make sure the units were running to meet our needs. He was available per my convenience and was more than happy to discuss/troubleshoot as much as it took.Chris was very up front and in depth with all of the discussions we had and was very patient with me to do the work. Our timeline to do the repairs from the time we moved in was unknown because I had to wait for the HVAC replacements until my old house sold. The install went very smooth and there were only a couple issues Chris and I had to discuss to help their crew provide even better service for the next customer. Overall, all went well and I do not expect any issues in the near future. The equipment installed was of a little higher than standard level, and has performed beyond my expectations.Greg was helpful with the electrical repairs/replacements we wanted and helped talk me through any questions I had prior to the work being performed. His installers were very professional and helped me with another issue while they were there without question. One of the new attic exhaust fans began making noise a month or so after the initial install. Within a day or so, a tech was onsite to repair and did so quickly and professionally. Unfortunately, that same fan again began making noise a few weeks later. After coming home from work late one afternoon, I texted a video of the noisy fan to Greg asking if it was normal or still something wrong. Without challenge, he offered to send a tech over that evening to make the repair. The fan likely had manufacturing issues, so they decided to swap out the unit that evening. Another example of taking care of the customer and standing behind their work.For those of you who are hoping to find a company that will be up front, honest and customer service oriented, look no further. Of course, you will find cheaper options on the market with salesmen who promise the best for the least and the quickest. It could be out there, but if youā€™re not interested in wasting time searching and risking finding the right company then you have a great option with JH Coleman.

  • Review 169 (2022-03-07 - Rating: 5)

    John H. Colemanā€™s employees are the utmost professionals. From the customer service staff to the technicians, weā€™ve always had efficient, timely, and reasonably priced service. They have even taken care of additional problems they were not sent out to complete. Bottom line: We will always use John H. Coleman for our HVAC needs.

  • Review 170 (2024-02-12 - Rating: 5)

    Chris M serviced my gas furnace a few days ago and he couldnt have been more professional and knowledgeable diagnosing and fixing the problem. Highly recommend!

  • Review 171 (2022-02-16 - Rating: 5)

    Loved working with this company. They came out in less than 24 hours. The technician was extremely competent and very thorough. He was on time and very honest. Will definitely recommend and do business again if needed.

  • Review 172 (2023-03-20 - Rating: 5)

    Coleman was very knowledgeable. They were polite, neat, and clean. Arrived on time. We have used Coleman for years and have always had good results. I highly recommend them.

  • Review 173 (2022-01-25 - Rating: 5)

    Easy to contact and setup service call. Contacted ahead of time with reminder and phone when on the way. Arrived on time. Professional and courteous. Quickly reviewed the work to be done and got right to it. Left everything clean. Very satisfied and will use again - Highly Recommend!

  • Review 174 (2023-10-28 - Rating: 5)

    I had my furnaced serviced by Tim and Chris from this company and had a great experience. They were both incredibly nice and knowledgeable about the repair. I would recommend to anyone!

  • Review 175 (2022-05-27 - Rating: 5)

    A big thank you to John H. Coleman employees Michael and Richard for the installation of a new heat pump unit and thermostat for the upstairs. After many weeks of no heat or air, the company brought over a portable air unit while we waited for installation of the new Lennox heat pump. The employees worked all day and by the afternoon we had a new unit installed and cooling. Thank you to Michael and Richard for their dedication to their job. I would highly recommend this company for all your HVAC services as well as electrical needs. So glad to have found a reliable company.

  • Review 176 (2023-09-27 - Rating: 5)

    One word: amazing HVAC company in Knoxville. So happy with sales persons , administrative staff and technicians. Honest on time great communication. Really impressed

  • Review 177 (2022-07-06 - Rating: 5)

    We had our system serviced today by Charlie. My wife had to meet them while I was at work and couldnā€™t speak more highly of the job Charlie did! From his knowledge, to the way he explained what he was doing in an easy and understandable way. Just an overall great experience, I would highly recommend JHCC!

  • Review 178 (2022-07-04 - Rating: 5)

    Josh & Chris weā€™re great technicians! Both were Incredibly professional & kind. We have always been & continue to be pleased with the services of the John H. Coleman company & would recommend them 10/10!

  • Review 179 (2023-05-16 - Rating: 5)

    Nathaniel and Jeremy were very professional and through. They took care to avoid putting holes in wall except where necessary. They cleaned up after their work. They tested each circuit. Job done: 2 outlets installed in 3 rooms

  • Review 180 (2023-08-29 - Rating: 5)

    Iā€™ve used the John Coleman Co several times now for electrical and plumbing. They are courteous, professional and make sure the job is done right! Highly recommend.

  • Review 181 (2024-07-24 - Rating: 5)

    Professional, efficient, and polite. I have already recommended them to friends.

  • Review 182 (2023-03-06 - Rating: 5)

    Have used John H Coleman Co. for 25 years. They have made room in their schedule for me during emergencies and have reported promptly for scheduled maintenance. Technicians are patient and courteous.

  • Review 183 (2019-07-03 - Rating: 5)

    Upstairs A/C quit the day before the July 4th holiday. I called at 8am, they were fully booked but said theyd do their best to get it fixed today. Got a call at 11:30am, Serge showed up at noon as promised, quickly identified the problem, had the part on his truck, had it in and fixed in less than an hour, and weve got cool air blowing now. I couldnt be happier with the promptness, excellent work, and the reasonable price. Thank you!!

  • Review 184 (2020-05-29 - Rating: 5)

    Very happy with our new AC unit from John H Coleman Co. The equipment is a great quality at a fair market value. The service from the first diagnosis inquiry, to the detailed information for the options we could select and to the installation, all members of the staff had been friendly and professional. When they ran into an unforeseen issue they handled it with integrity. We highly recommend John H Coleman Co and will use them again as needed in the future.

  • Review 185 (2024-04-04 - Rating: 5)

    Chris Monaghe saved us today ā€” arrived right on time, was professional and thorough. Highly recommend!

  • Review 186 (2024-07-16 - Rating: 5)

    Arrived as planned and complete task, service person very polite and explained all.

  • Review 187 (2022-05-23 - Rating: 5)

    I use John H. Coleman for all my HVAC service because they are always professional, on time, and effectively communicate throughout the scheduling process until service completion. Their technicians are always knowledgeable, polite, and a pleasure to work with. Thank you!

  • Review 188 (2023-12-29 - Rating: 5)

    Chris was very professional and diligent. My daughter accidentally knocke a small item in the toilet which got stuck clogging it. He worked really hard to get the item out so my guests could have access.

  • Review 189 (2021-10-15 - Rating: 5)

    Ric and his helpers did an incredible job working on installing new can lights in our house and fixing some flood lights outside of our house. Very very pleased with the outcome and they were super nice and enjoyable to work with!

  • Review 190 (2023-03-29 - Rating: 5)

    Very responsive and helpful. They came out the next day and solved my electrical issue quickly. The technician was helpful and respectful. I would definitely recommend.

  • Review 191 (2024-04-10 - Rating: 5)

    Steven A. was awesome! He came after hours and resolved all our issues quickly and was extremely professional and friendly.