The Plumbing Firm, LLC

Located in Kernersville, North Carolina

Address: 121 Majestic Way Ct # F, Kernersville, NC 27284, United States

Phone: +1 336-497-4414

Rating: 4.9

Services

Online estimates
On-site services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-18 - Rating: 5)
This is the second time Ive used the plumbing firm. I cant recommended these guys enough. John, who answered my call, is honestly the reason I went with this company the first time as I had an emergency, water heater leak. I had called a few places to see who could come out the quickest. His candor, empathy and communication made me ignore the an earlier time from another company and go with the plumbing firm. As I just felt they genuinely cared more.I’ve never been disappointed. Both times the technicians on site were extremely professional, skilled and honest. They are upfront about pricing which is extremely fair, quick and thorough. I literally have no complaints. Justin who was out at my most recent water main break is what i would want being the face of my company. Chase who was with him was amazing as well. Worked perfectly as a team. Hopefully, im in the clear for a while but i have these guys on speed dial from now on.I don’t often leave reviews but seriously if you need plumbing work done give these guys a call. From the first call to the finished job you can tell they take sincere pride in their work and client satisfaction.

Review 2 (2024-10-17 - Rating: 5)
Ethan was great. I had called about an old filter system that came with the house I recently bought. He showed up right on time. He was courteous and friendly and after testing my well water, determined there was no need for any type of filter or softener at this time. I really appreciate his honesty and integrity in not trying to sell me a system I didnt need. I will definitely call on The Plumbing Firm in the future for any filter or plumbing needs!

Review 3 (2024-11-23 - Rating: 5)
The plumbing firm is a very professional company. Unlike a lot of companies in our area they were on time had the equipment to do the job and the technicians were good communicators, and they did their work in a professional manner cleaned up after themselves and came in at the estimated price for the job.I would recommend this company To anyone that is looking for Good work Professionalism

Review 4 (2024-12-18 - Rating: 5)
Ethan was prompt, polite and got the job done quickly. This is my second time calling The Plumbing Firm, and their phone number is definitely saved in my phone. A+++ service

Review 5 (2024-10-16 - Rating: 5)
Had a little problem with our nutruelizer tank. These guys kept chasing the problem until it was to our satisfaction. Thanks Justin and Ethan you guys are the best!I would highly recommend the Plumbing Firm for you plumbing needs.

Review 6 (2024-07-12 - Rating: 5)
These pros are responsive and professional. The arrived early, had a good plan and completed the job as promised. I couldnt be happier with their work. Justin and Chase are terrific! Ill definitely use them again!

Review 7 (2024-04-30 - Rating: 5)
We were without water and they fit us into their schedule within 24 hours. The techs were very polite and respectful as well as extremely knowledgeable in their field. They explained to us what the issues were and kept us informed throughout the whole repair/replacement process. They did an exceptional job at a fair price. We have already made plans with them to come back for our addition later this summer. Thanks again!Phil Smith

Review 8 (2024-11-26 - Rating: 5)
Ethan did a great job! He explained exactly what he was doing and why he was doing it. He did a good job of cleaning up the work area when he finished!

Review 9 (2024-11-07 - Rating: 5)
Very prompt, friendly, courteous service. Definitely will be using for future plumbing and water filter needs.

Review 10 (2024-07-22 - Rating: 5)
We suddenly lost water about 7:30 pm on Tuesday. Found The Plumbing Firm with Google. Wasn’t familiar with them but their ad said open 24 hours a day so I called them. Spoke to Jared. He was at my house within about 90 minutes, in the rain. He diagnosed the problem and had a crew at my house just after 8am the next day. Water restored about 2pm! Outstanding!

Review 11 (2024-09-12 - Rating: 5)
Very professional and fast to respond, he replaced two toilets for us and was a good experience all the way around.

Review 12 (2023-08-04 - Rating: 5)
I recently had the pleasure of working with The Plumbing Firm when my water heater needed an urgent replacement. From the moment I called, their team was incredibly responsive and accommodating. They understood the urgency of my situation and managed to change my water heater on the very same day!What truly stood out was their amazing skill and professionalism. The technicians were not only efficient but also took the time to explain the process and ensure everything was done to perfection. Their attention to detail and commitment to quality service left me thoroughly impressed.I cant thank The Plumbing Firm enough for turning a stressful situation into a seamless experience. If youre in need of plumbing services, look no further. Their expertise and customer-centric approach make them the go-to choice. Highly recommended!

Review 13 (2024-10-07 - Rating: 5)
Recommend them strongly! Great service and our technician Ethan went above and beyond.

Review 14 (2024-10-28 - Rating: 5)
Showed up when the said they would. Stayed on time and budget. Very happy with the work they did.

Review 15 (2023-05-26 - Rating: 5)
Matt arrived early which was awesome! He was professional and personable. He did his job efficiently and left everything in good order. This is our second experience with The Plumbing Firm and we have been very pleased with the results both times!

Review 16 (2024-07-17 - Rating: 5)
The plumbers showed up, looked at the issue, told me the price, fixed my leak. Then gave me information on the filter tank and said they would replace it, when I was ready.

Review 17 (2023-08-21 - Rating: 5)
The Plumbing Firm did a fantastic job installing our dishwasher, and fixing a few other plumbing issues related to the dishwasher and sink. Very responsive, very professional. We live in Sparta and they were here on time (or earlier) each time we needed them (almost like they have a location here in Sparta)! Highly recommended.

Review 18 (2024-11-20 - Rating: 5)
Amazing service felt like they wanted to help not like just for the check. Above and beyond customer service 5 stars highly recommend!

Review 19 (2024-04-14 - Rating: 5)
The guys arrived ready to solve our problem of lack of water. They analyzed the situation, fixed the well pump, installed a brand new toilet, and pointed out some other things that would boost our water pressure. Thanks so much for coming quickly!

Review 20 (2023-02-28 - Rating: 5)
I called The Plumbing Firm first thing yesterday morning with a pretty severe shower clog. They answered the phone right away and had someone out to my house just a few hours later. Not only did they quickly fix my shower, they also showed me how to fix it myself if it happens again.I also used this company for a dishwasher installation a little over a year ago and have had zero issues.The Plumbing Firm checks all the boxes - professional, punctual, friendly, informative, fair pricing… the list goes on. Im so glad I found this company and know exactly who to call the next time I have a plumbing issue. I cant recommend them enough!

Review 21 (2023-06-02 - Rating: 5)
I have called on The Plumbing Firm several times in the past year. Jared and Justin are always professional, personable & prompt in their response. Last Christmas Eve morning, woke up to no water. It was -7°F overnight, and I had company from out of town. I called Jared at 8:15 and left message. He called back in approximately 20 minutes saying he had one other stop and would be by after completing that work. Before noon he had located frozen pipe and had water back on. Now, thats Great Service!

Review 22 (2023-08-07 - Rating: 5)
We have had the plumbing services of the plumbing firm, three times . First time to replace water pipe from the meter to the home, short pipe and fittings. At the home and done in an hour. Second time was to replace an ice maker line, not only did they replace the line, but also brought our plumbing up to code. All during the holiday season at 7pm The third time was to replace our 16 year old hot water heater and reduce the water pressure, as always Justin did and excellent job, courteous and professional! l highly recommend the plumbing firm for your plumbing needs! William Burgess, Moravian Falls

Review 23 (2024-07-05 - Rating: 5)
Excellant service Justin & Ethan did aGreat job...in a timely fashion5 stars...thanks againSteve Brittain Winkler Creek Rd,Boone

Review 24 (2024-12-17 - Rating: 5)
The Plumbing Firm is fast, gets things right, and never leaves a mess.

Review 25 (2023-02-23 - Rating: 5)
I have dealt with many different plumbing companies in the area and I will say without a shadow of a doubt The Plumbing Firm has my business for life. Matt and his team were fantastic!! Thank you for the great service and excellent work.

Review 26 (2023-05-20 - Rating: 5)
Called Matt after hours, next day 0900 he and Kendra arrived and promptly identified and repaired a problem that was damaging our home. Many thanks for great service, good conversation, and a swift response. Should I need a plumber again I know who to call!

Review 27 (2024-05-13 - Rating: 5)
They were easy to discuss what problem I had. They explained everything I asked them about. They’re prompt & did a great job. I would recommend them to everyone.

Review 28 (2023-04-18 - Rating: 5)
Matt and Jamie are super nice young men. Did their work efficiently and effectively while working to keep my cost as low as possible. Second time using them Highly recommend.

Review 29 (2022-12-29 - Rating: 5)
The Plumbing Firm is the plumbing service to use! I have used them for multiple services and have received excellent results on every job they have completed. They are easy to contact and are always on time. They are friendly and always willing to answer any questions you may have.

Review 30 (2023-07-10 - Rating: 5)
Contacted after moving into a new home and discovering a leak under the kitchen sink. Upon calling, they were kind, courteous, and responsive. Technician was in contact prior to arrival and attentive to the issue.

Review 31 (2024-09-29 - Rating: 5)
Very knowledgeable in the issues I was having. The techs were very polite and extremely professional. I will definitely use them again for any future plumbing issues.

Review 32 (2024-12-18 - Rating: 5)
Very knowledgeable, on time. Friendly and courteous.

Review 33 (2024-11-20 - Rating: 5)
Called the Plumbing Firm in the middle of the day and they came that evening after I got off work and fixed the issue. Nice, polite, very professional. Thank you.

Review 34 (2024-11-28 - Rating: 5)
Diagnosed and fixed a worn-out circulating pump in an on-demand water heater. We’ve used The Plumbing Firm on several occasions and are always highly satisfied with their work!

Review 35 (2023-06-27 - Rating: 5)
We’ve used The Plumbing Firm several times and we’re never disappointed. They are very dependable and always courteous. We highly recommend them!

Review 36 (2024-08-02 - Rating: 5)
They have done several jobs for us and always done great work. They come when they say they will come, complete the work professionally, and their prices are very reasonable. Its easy to recommend them.

Review 37 (2024-10-12 - Rating: 5)
I had a water filter leak that was flooding the basement floor. They were here in just a few hours (with a 45 min drive) and quickly fixed the problem. There were a few non-emergency problems I mentioned that didnt get any attention, though.

Review 38 (2023-06-03 - Rating: 5)
I called to see if someone could come give me a quote. They called me back under 20 minutes. They Set me an appointment the next business day. They was reasonable and I will be telling people about John & Matt.

Review 39 (2023-07-03 - Rating: 5)
Thrilled with these guys. They came early, they brought the new water heater with them and installed it on the spot! Very happy to have found this business and will gladly use them again.

Review 40 (2024-10-08 - Rating: 5)
Arrived in a very timely fashion. Young man was very polite and fixed our problem promptly. Highly recommend these folks for any of your plumbing problems.

Review 41 (2023-06-01 - Rating: 5)
Quick, good pricing, excellent work and last but not least they actually show up when they say they will. A rarity in todays skilled trades. Would recommend

Review 42 (2023-12-14 - Rating: 5)
Ronald did a great job, he got here super fast, fixed the issue and was very kind. Highly recommend!

Review 43 (2024-11-06 - Rating: 5)
Very knowledgeable and always very honest and dependable

Review 44 (2023-02-23 - Rating: 5)
The cable company cut a pipe installing lines. Matt came out detected where the leak was coming from and repaired in a timely manner. Would recommend!

Review 45 (2024-01-30 - Rating: 5)
Worked until they got it done and were able to come the same day!!!!!! Best plumbers in Wilkes County...I will always call them first!!!

Review 46 (2024-07-18 - Rating: 5)
Polite, responsive and helpful. Definitely recommend.

Review 47 (2023-08-31 - Rating: 5)
Very nice people to work with Quick response and I got scheduled within a week for work that needs to be done Justin was so professional and detail oriented

Review 48 (2023-02-23 - Rating: 5)
Very friendly professional service. Did what they said they were going to do. Fair pricing and competent work. Great experience!

Review 49 (2024-01-25 - Rating: 5)
Crew did a great job in a short amount of time. Keeping a business card for future reference.

Review 50 (2024-07-09 - Rating: 5)
Professional people and they did an excellent job!

Review 51 (2024-07-13 - Rating: 5)
Work performed efficiently by two courteous and knowledgeable technicians.

Review 52 (2023-02-23 - Rating: 5)
These guys came out and got the job done quickly, and at a fair price, quality work and respectful! Matt is the man!

Review 53 (2024-06-11 - Rating: 5)
Very nice guy. Found my leak fixed it and cleaned up everything. Would recommend their services.

Review 54 (2024-01-22 - Rating: 5)
The crew did a nice job installing a new yard hydrant and addressing a leak where the pipe from the well enters the house.

Review 55 (2023-06-02 - Rating: 5)
Jared and his assistant was ALWAYS professional, knowledgeable and courteous!! I would recommend this service highly

Review 56 (2024-11-13 - Rating: 5)
Timely, responsible and expert service!

Review 57 (2023-08-16 - Rating: 5)
Second time these guys have helped me out. Great work, super nice guys and real life savers.

Review 58 (2023-10-24 - Rating: 5)
Added shower to existing tub in hall bathroom and changed out toilet in master bathroom. Changed out plumbing vent stack

Review 59 (2024-04-01 - Rating: 5)
Justin and the entire team at The Plumbing Firm provided us with excellent service. I highly recommend these guys due to their quick response and professional level of service. They are trustworthy and courteous.

Review 60 (2024-06-21 - Rating: 5)
These guys are the best! Professional, on time, great service!

Review 61 (2024-03-07 - Rating: 5)
Jerod and his crew respond quickly and get things right the first time.

Review 62 (2024-05-22 - Rating: 5)
Highly recommend guys was nice answer questions, excellent work

Review 63 (2023-11-30 - Rating: 5)
Super nice and professional people. 6 stars actually!

Review 64 (2024-01-15 - Rating: 5)
Great service from polite and knowledgeable technicians. Prompt service when scheduled with all work completed in one day. We would certainly re-employ The Plumbing Firm!!

Review 65 (2023-11-07 - Rating: 5)
Great group of guys. Well mannered and very nice.

Review 66 (2024-01-23 - Rating: 5)
Very friendly and found the problem quick. Discussed the best solution. Told what cost would be before proceeding.

Review 67 (2023-06-13 - Rating: 5)
Thanks again to Matt and assistant for sorting us out so quickly and efficiently.

Review 68 (2023-06-02 - Rating: 5)
Reliable and honest work. Would recommend them anytime!

Review 69 (2024-12-19 - Rating: 5)
Justin is always professional and courteous. Another great job. Thanks.

Review 70 (2024-03-01 - Rating: 5)
This company is my life saver…. I recommend them 100 %

Review 71 (2023-06-22 - Rating: 5)
Never used them before now but we had a plumbing emergency and dispatch had me a guy within a few hours.Needless to say I was very impressed. Thanks again

Review 72 (2023-02-23 - Rating: 5)
Everyone who works here was very professional, from the man who answered the phone to the ones who came over for my plumbing issues. The prices were very fair for how many services they provided in a timely manner. The Plumbing Firm is my go to plumber!!